Working Solutions has been a leading provider of at-home, customer-service jobs for 25 years. We hire thousands of virtual contact center agents throughout the United States and Canada. We always have opportunities for high-energy individuals who are passionate about providing excellent customer care and experiences. 

What makes Working Solutions a great place to work

We strive to create a vibrant work culture that includes a uniquely supportive virtual community for our remote-based agents. We work hard to ensure that our thousands of independent contractors who make up our, virtual on-demand network are empowered with the chance to gain new skills, certifications, and industry knowledge. The best customer care comes from passion and inspiration, and we live and breathe the culture it takes to achieve it—a culture focused on you.

What is Working Solutions's culture like

Our CEO, Kim Houlne is great! She takes the time to get to know all of our employees and contractors on a personal basis. 

What Working Solutions employees think about their CEO

Working Solutions, founded in 1996, was the first company to utilize an entire workforce of home-based customer sales and service agents. Founded by President and Chief Operating Officer Kim Houlne, Working Solutions' first project was to handle inbound and outbound calls for a city government. To recruit agents for the job, Houlne launched a web site at a time when the Internet did not have Google, YouTube, or Facebook, becoming one of the first virtual workforce companies in history.

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President and Chief Executive

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