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What is a workstation technician and how to become one
A Workstation Technician is personnel that supports an organization's staff technically with their operating systems. In this regard, you must be well versed in operating systems, servers, and computers. The individual must also be ready to work flexible hours and be available when needed.
Workstation Technicians are in charge of maintaining a complete inventory of all hardware and software of their employer. They set up, troubleshoot, and maintain computer systems and other related equipment like routers, printers, switches, etc. At times, they work under the supervision of IT representatives.
Getting a job is easy if you have a high school diploma and at least two years of experience in a related role. Your job requires that you possess customer service and communication skills. You must also be familiar with workstations and related issues. The Workstation Technician earns an average salary of $33,150 annually. Freelance Workstation Technicians can earn up to $17 per hour.
What general advice would you give to a workstation technician?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $65,483
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.31%
Asian 9.05%
Black or African American 9.09%
Hispanic or Latino 12.77%
Unknown 5.10%
White 63.68%
Genderfemale 12.14%
male 87.86%
Age - 42American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 42Stress level is manageable
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Workstation technician career paths
Key steps to become a workstation technician
Explore workstation technician education requirements
Start to develop specific workstation technician skills
Skills Percentages Troubleshoot 7.03% SCCM 7.00% Desktop Support 6.59% Customer Service 5.41% Remote Desktop 3.62% Complete relevant workstation technician training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New workstation technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a workstation technician based on U.S. Bureau of Labor Statistics data and data from real workstation technician resumes.Research workstation technician duties and responsibilities
- Manage the member server, a server which hosts services like IIS, DNS, and DHCP.
- Build, maintain, and manage physical and Citrix virtual infrastructure.
- Use Symantec BackupExec to manage and maintain all server backups and file restorations.
- Create software packages and implement security patches and updates with SCCM and WSUS.
Prepare your workstation technician resume
When your background is strong enough, you can start writing your workstation technician resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a workstation technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable workstation technician resume templates
Build a professional workstation technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your workstation technician resume.
Apply for workstation technician jobs
Now it's time to start searching for a workstation technician job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first workstation technician job
Are you a workstation technician?
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Average workstation technician salary
The average workstation technician salary in the United States is $65,483 per year or $31 per hour. Workstation technician salaries range between $47,000 and $90,000 per year.
What am I worth?
How do workstation technicians rate their job?
Workstation technician reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
I enjoy the challenges and learning new things . Technology is always evolving.
Customer is unwilling to provide you with necessary information in order to assist them.
Updated January 8, 2025
