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  • Customer Success Manager

    Workwave 3.4company rating

    Workwave job in Cleveland, OH or remote

    At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world's mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. The Customer Success Manager is a key enterprise-facing leadership position responsible for fostering deep, strategic partnerships with WorkWave's largest customers. This role serves as the principal point of contact and customer advocate, driving customer engagement, ensuring successful adoption of solutions, and maximizing value realization throughout the customer journey. The Customer Success Manager oversees the complete customer experience-from project delivery to strategic growth and retention-while proactively managing risk across the account base and handling the most complex projects and tasks with a high degree of autonomy.WHAT YOU'LL DO: Serve as the principal point of contact for WorkWave's enterprise customers, driving communication and alignment on strategic initiatives. Coordinate and lead large-scale and complex projects within your book of accounts, managing the complete portfolio of services and purchases within the customer base. Lead, manage, or influence both internal WorkWave resources and customer resources to achieve successful outcomes and ensure timely task completion. Proactively identify strategic opportunities to improve the overall customer relationship and journey, aligning with major changes in the customer's business operations. Act as the escalation point of contact for critical customer issues. Monitor, address, and report on potential churn risks and mitigation strategies, demonstrating strong financial acumen regarding account health. Lead the regular cadence of Executive Business Reviews with assigned accounts and senior customer leadership. Collaborate closely with the Sales team to identify areas of growth, upsell opportunities ("White Space"), and align on revenue goals. Coach and assist other more junior team members as needed. Collaborate with peers, management, and senior leadership on issues, escalations, and strategic alignment. Up to 10% travel required: there may be times where meetings may fall outside of the core business hours, and you must be open to travel to customer meetings, trade shows or networking events. WHAT YOU'LL BRING: Prior experience in the SaaS, Tech, or Software space is a must. Extensive experience with SaaS and project methodologies. Proven track record of managing and delivering a portfolio of complex projects within a customer base. Solid grasp of customer service and extensive experience developing and managing complex customer relationships. Prior experience working directly with enterprise-level accounts. Exceptional presentation and communication skills, with the ability to adapt to audiences from technical teams to customer executives. Strong capacity for Complex Problem-Solving, Change Management, and Conflict Resolution. Ability to exercise key decision-making responsibility with limited daily supervision. A "big picture" perspective of customer success and its impact on revenue, retention, and business growth. WHAT WOULD ALSO BE AWESOME: Experience within the specific industries WorkWave serves (Pest, Lawn & Landscape, Cleaning and Security) is a HUGE plus. Project Management (PMP) or other related certifications. ITIL Certifications. A FEW WORDS FROM THE HIRING MANAGER:"The Customer Success Manager is a vital role, acting as the bridge between our strategic enterprise customers and WorkWave's long-term vision. We are looking for an independent, highly strategic leader who is passionate about creating deep, enduring partnerships and driving successful outcomes across large, complex projects." WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses• We openly accept others as they are and build strong partnerships based on trust• Teamwork and collaboration is key to help our colleagues and customers solve their challenges• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn't feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you'll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND...• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays• Up to 4 weeks paid bonding leave• Tuition reimbursement• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!• 24/7 access to virtual medical care with Teladoc• Quarterly awards based on peer nominations• Regional discounts and perks• Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz!• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.
    $65k-109k yearly est. Auto-Apply 60d+ ago
  • Enterprise Account Executive

    Workwave 3.4company rating

    Remote Workwave job

    At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world's mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is seeking a results-driven Enterprise Account Executive who excels at complex qualification, leads strong discovery calls, can solution sell, thrives in competitive environments, and can manage relationships on big ticket contracts throughout long sales cycles. Why Join Now:We're at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we're unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that's accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.WHAT YOU'LL DO: Act as a strategic partner to the world's largest field service businesses, architecting high-impact solution roadmaps that align with WorkWave's powerful end-to-end platform, including core functionalities like CRM, ERP, integrated payments, and our new AI-powered analytics suite, Wavelytics. Lead visionary conversations with executive stakeholders, guiding them toward a future state that supports sustainable growth, operational excellence, and digital transformation. Consult with purpose and precision: manage complex, multi-stakeholder sales cycles with professionalism and energy, keeping enterprise prospects engaged and focused on measurable business outcomes. Demonstrate thought leadership and technical fluency, with the ability to articulate value across our solutions suite and professional services offerings. Champion strategic prospecting efforts to identify, engage, and convert top enterprise targets into long-term WorkWave customers. Work with Sales Engineers to deliver compelling product demos and tailored solution recommendations that position WorkWave as the clear vertical market leader for field service management. Own your outcomes: build, manage, and close a robust pipeline of multi-million-dollar SaaS opportunities, consistently meeting or exceeding company goals. Be a visible force within WorkWave, collaborating with cross-functional leaders and maintaining high visibility with executive stakeholders across the company. Leverage cutting-edge technology and sales tools to efficiently manage your pipeline, craft tailored proposals, and drive deal progression. WHAT YOU'LL BRING: Customer-Centric Mindset: A deep appreciation for the hardworking service professionals we serve-those who keep our world safe, clean, and beautiful-and a drive to help them grow their businesses through innovative technology. Strategic Influence: Ability to lead high-stakes conversations with C-level decision-makers, earning trust and guiding organizations toward transformative outcomes. Disciplined Execution: Highly organized, detail-oriented, and committed to consistent follow-through across long sales cycles and multi-stakeholder deals. Strong Business Acumen: A clear understanding of business models, financial drivers, and how to align software solutions to a company's strategic objectives. Relationship-Builder: Skilled at developing long-term partnerships based on credibility, trust, and shared success-internally and externally. Accountability & Ownership: Takes full responsibility for driving deals forward, managing resources, and delivering measurable impact. Composed Under Pressure: Maintains a calm, confident demeanor in high-stakes situations; resilient in the face of challenges and focused on outcomes. Proven Sales Expertise: 10+ years of success in CRM, ERP, or SaaS sales, with a consistent track record of exceeding revenue targets in complex, enterprise-level environments. WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses• We openly accept others as they are and build strong partnerships based on trust• Teamwork and collaboration is key to help our colleagues and customers solve their challenges• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn't feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you'll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND...• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays• Up to 4 weeks paid bonding leave• Tuition reimbursement• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!• 24/7 access to virtual medical care with Teladoc• Quarterly awards based on peer nominations• Regional discounts and perks• Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz!• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.
    $108k-167k yearly est. Auto-Apply 60d+ ago
  • Technical Support Representative - Remote

    Bigcommerce 4.8company rating

    Remote job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. As a Technical Customer Support Representative, you will be responsible for supporting, providing value to, and powering the growth of merchants using the world's best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more. What You'll Do: Provide outstanding phone, email, and chat-based technical support to our customers in a fast-paced environment (expect up to 7.5 hours of talk/chat time a day) Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand Communicate with the management team and developers to improve product functionality and resolve issues Decrease incoming volume by striving toward first contact resolution and proactively onboarding and advising customers on eCommerce best practices Assist customers with common billing, invoice, and account issues Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently Display high levels of professionalism in recurring interactions with departments inside and outside of the CSS organization Who You Are: A work ethic that demonstrates dedication to the company, its mission, and the team; a desire to work in a culture of excellence Experience in a customer-facing, service-oriented role is required; experience in a phone, email, or chat-based technical support or customer service contact center preferred Exceptional ability to utilize self-service resources (internal guides, Google-fu, external service portals, etc) to find solutions is required Strong aptitude toward various web, eCommerce, and hosting technologies and how they work together Exceptional critical thinking and soft skills with a passion for getting every customer on the path to success using thoughtful solutions that best fit each situation Team player interested in growing and competing alongside some of the best technical support agents in the business; willingness to help and seek help from peers Exceptional written and verbal communication skills; an ability to communicate effectively with and deescalate frustrated or upset customers without taking it personally Ability to read or edit within at least one web language (HTML, CSS, Javascript, Jquery, etc), as well as a basic understanding of data structures, is preferred Additional Requirements: We have a variety of schedules available and will include evenings, weekends, and holidays This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities . #LI-KE1 #LI-REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $32k-38k yearly est. Auto-Apply 22d ago
  • Data Scientist Research Intern

    Sas Institute 4.6company rating

    Remote job

    Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization. Now we just need you! IDeaS' Internship Program provides students with real world experiences working on high visibility projects and challenging assignments. Our program facilitates opportunities to explore their field of study and make connections. Interns are a valuable part of our team - they do a lot of important work here and occasionally have some fun. As an R&D Intern on the Research team, you will be working with a mentor from our Advanced Analytics Team on new product development. The analytics team combines members from our research, software development and testing departments in a small, fast, and adaptive team. You will help develop and deliver scientific and pragmatic solutions covering a wide range of revenue science topics including forecasting, pricing and optimization for emerging needs in the rapidly changing world. We have exciting opportunities to work with our experts in the field of applying generative AI and machine learning techniques to existing revenue management problems. Projects typically involve many opportunities for research, data exploration, solution prototyping, software development and testing. What you'll be doing... * Preparing and analyzing data; identifying opportunities and problems; designing solutions and implementing those solutions * Communicating and presenting work to various audiences to explain functionality and/or benefit * Producing required technical documentation What you'll bring to us… * Enrolled in Bachelors, Masters, or Ph.D. program in Applied Mathematics, Computer Science, Operations Research, Systems Engineering, Statistics, Data Science, Physics, Mathematics or a related quantitative field * As part of Ph.D. program, experience conducting research is preferred * Previous work in GenAI and machine learning is preferred * Interest in revenue science, general forecasting and estimation concepts * Excellent ability to identify and proactively solve problems (data modeling) * Comfortable with one or more programming languages (Java, Python or SAS) * Strong written, verbal, and interpersonal communications skills * Programming: Proficiency in Python (primary), with working knowledge of SQL and RESTful APIs * AI / Machine Learning: Familiarity with large language models (LLMs), prompt engineering, RAG, and foundational ML concepts * Data Handling: Strong SQL querying skills, experience with Pandas for data manipulation, and ability to perform basic analytical tasks Nice to Have… * Hands-on experience with LangChain, LangGraph, or similar agentic AI frameworks * Understanding of hospitality and revenue management principles * Background in time-series forecasting or demand planning * Familiarity with dashboarding and visualization tools (e.g., Streamlit, Plotly, Dash) We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life. At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices. Additional Information:To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS #LI-Hybrid
    $41k-56k yearly est. Auto-Apply 33d ago
  • Senior Instructional Designer

    Bullhorn 4.6company rating

    Remote job

    Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone. About the role Senior Instructional Designer to lead the design and development of engaging, impactful training solutions for our organization. As a key member of the Instructional Design team, you will collaborate with stakeholders, subject matter experts, and cross-functional teams to conduct needs analyses, design high-quality learning experiences, and manage end-to-end instructional design projects. The ideal candidate will have a deep understanding of adult learning theory, extensive experience with eLearning tools like Articulate Rise 360, and proficiency in video production and learning management systems like Docebo. A typical day will include... Needs Analysis: Conduct comprehensive training needs assessments to identify performance gaps and determine appropriate learning solutions. Course Design & Development: Design and develop eLearning courses, instructor-led training, and blended learning experiences that align with business goals and adult learning principles. Write clear, measurable learning objectives and create aligned assessments, including test questions and knowledge checks. Develop training scripts and storyboards to support multimedia learning experiences. Collaboration: Partner with stakeholders, subject matter experts (SMEs), and cross-functional teams to gather content and ensure learning solutions meet business needs. Act as a liaison between departments to align training goals with organizational strategies. Technology Expertise: Leverage tools such as Articulate Rise 360 to build interactive eLearning content. Manage content deployment and tracking using Docebo LMS or similar platforms. Oversee video production, including scripting, editing, and integrating videos into courses. Project Management: Manage multiple projects simultaneously, ensuring timely delivery of high-quality learning materials. Monitor progress, communicate with stakeholders, and resolve challenges as needed Evaluation: Measure the effectiveness of learning solutions through assessments, feedback, and performance metrics, making recommendations for improvement. This role is a fit for you if… Experience: Minimum of 7 years of instructional design experience, including eLearning and instructor-led course development. Proven ability to conduct needs analyses and align learning objectives with business goals. Technical Skills: Proficiency with Articulate Rise 360 or similar authoring tools. Experience with video production and editing tools. Familiarity with Docebo LMS or equivalent systems for managing and tracking learning content. Knowledge & Expertise: Strong understanding of adult learning theory and instructional design models (e.g., ADDIE, SAM). Demonstrated ability to write effective training scripts and assessments. Collaboration & Communication: Experience working with stakeholders, SMEs, and cross-functional teams. Strong written and verbal communication skills. Project Management: Proven ability to manage complex projects, prioritize tasks, and meet deadlines. Bonus Points: Certifications in instructional design, eLearning, or project management (e.g., CPLP, PMP). Experience designing microlearning and mobile-first content. Background in user-centered design or learner experience (LX) design. The annual base salary range for this position is $80,800 - $106,000. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package. #LI-remote Compensation and Transparency Statement The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request. What we offer... Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more Unlimited Planned Paid Time Off Global Mental Health Support On-Demand Learning & Development Quarterly paid volunteer days Lucrative Employee Referral Program (eligible for prior to your first day) Company-wide mentor program Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.
    $80.8k-106k yearly Auto-Apply 9d ago
  • Senior Assistant Director, Alumni & Family Engagement

    Bentley Systems 4.6company rating

    Remote or Waltham, MA job

    Reporting to the Director, the Senior Assistant Director will collaborate with the Director on implementing volunteer leaders and develop programs to foster industry and affinity-based communities that engage the Bentley community and build their connection to the university and campus partners. Will work on special projects that further the goals of engagement strategic plan of University Advancement. Provides operational support and enhances processes and programs in support of this work. Essential Duties Collaborates with the Director on building out and growing Bentley Ambassador roles to advance alumni and family engagement and collaboration with the university. Supports the Director in creating industry and affinity-based communities through program development and volunteer opportunities. Collaborates with campus partners to identify volunteer opportunities and amplify their programs to the Bentley community. In partnership with the Director, recruits and cultivates relationships with volunteers to help identify and strengthen the pipeline of board members. Regularly assess programs via metrics and benchmarking with similar institutions. May also support committees, task forces, and working groups as needed. Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. Performs other duties as assigned. Minimum Qualifications Bachelor's Degree. 2 years of alumni engagement and/or development experience, or equivalent transferable experience. Ability to travel to regions across the country. Must hold and maintain a valid, unrestricted United States driver's license, with an insurable driving history as determined by Bentley's insurance carrier. Demonstrates creative planning, organizational, and project management skills; self-motivated and able to set priorities and manage multiple projects and competing deadlines. Collaborative and collegial approach to working with teams; ability to work both independently and as part of a team. Strong interpersonal skills and attention to detail. Excellent oral and written communication skills. Work Environment Typical office setting with extensive sitting and computer work. Ability to travel to work related events and meetings both on and off campus; travel may occur outside normal business hours including nights and weekends. This role offers a flexible work arrangement, combining in-person attendance with remote work. On-site presence is required based on business needs, team collaboration, or scheduled meetings. Scheduling specifics will be determined in conjunction with the manager. As with any flexible arrangement, this is subject to change based on business needs. Pay Transparency At Bentley we offer a “total rewards” package designed to attract, motivate, retain, and reward our employees. This includes competitive compensation, robust benefits, career development and opportunities, generous paid time off, workplace flexibility and a positive, engaging employee experience. In alignment with the Massachusetts Pay Transparency Act and our commitment to equity and transparency, we're sharing the salary grade range for this role. The grade range is based on market data and the scope of responsibilities. Final pay will depend on your experience, education, and other relevant qualifications. Salary Grade Range: $60,225 - $96,687 per year If you have questions about the salary grade range or need additional information, please contact us at GA_HR_**********************. Bentley University requires references checks and may conduct other pre-employment screening. DIVERSITY STATEMENT Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community. Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.
    $60.2k-96.7k yearly Auto-Apply 27d ago
  • Senior Site Reliability Engineer

    Sciencelogic 4.5company rating

    Remote job

    To comply with U.S. federal government requirements, U.S. citizenship is required for this position. Who we are... ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT - where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale. We're accelerating digital transformation through the power of automation, AI, and analytics - giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence. What we're looking for… We are looking for a Senior or Principal Site Reliability Engineer who is well versed in building cloud technologies in a secure manner, has an automation mindset, and is an ardent follower of the SRE discipline. If this sounds like you, then our team will benefit from your skillset! What you'll be doing… Lead design reviews and buildout of secure systems for delivering new Artificial Intelligence Product in SaaS, aiming for 99.99% uptime. Design, automate, test, and monitor the use of cloud native technologies as a foundation for a service platform. Spend 75% of your time on forward looking priorities designing and building SaaS systems while remaining on supporting the Operations and Maintenance of the current SaaS infrastructure. Investigate and resolve customer and operational issues with the mentality of fixing and not just mitigating issues. Identify and automate measurement of operations SLAs and SLOs Triage incident response, document SOPs, Runbooks, and train NOC team members Writing automation can be easily supported and extended by others. Collaborate across the organization to design, build and operationalize SaaS services conforming to various security standards like FedRAMP, SOC2, ISO etc. Participate in the on-call rotation as assigned. Take full responsibility for the availability and performance of the platform. Work on special projects as assigned. Qualities you possess… 8-12 years of site reliability engineering, cloud operations or equivalent experience Proven experience in managing complex Kubernetes environments in multiple Production systems. Working with Cloud Automation tools like CloudFormation, Terraform, aws-cli/CDK, Cloudformation Scripting languages like Python, Bash, Perl etc. Exposure to Linux administration skills. Proven track record of operating production SaaS environments within security standards like FedRAMP, SOC2, ISO, PCI. Skilled at problem solving, algorithms, and data structures conforming to the modern SaaS security requirements. Building tools and scripting frameworks from scratch. Familiarity with basic networking, security and cloud engineering concepts Highly collaborative with effective written and verbal communication skills Ability to work against tight deadlines and occasionally after-hours, part of on-call scheduling. Occasionally work during off-hours and participate in weekly on-call schedule. Take full responsibility for the availability and performance of the platform. Bachelors or Master's degree in Computer Science, Information Systems or similar field. Benefits & Perks A remote flexible workplace. Comprehensive medical, dental and vision plans. 401(k) plan with employer match. Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. 5-year Service Milestone Sabbatical. Paid parental leave. Generous employee referral bonus program. Pet insurance. HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. Regular virtual company-wide events, including cooking classes, yoga, meditation and more. The opportunity to learn and develop from some of the best and brightest minds in the industry! Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying About ScienceLogic ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. ******************** All ScienceLogic employees have the responsibility to protect information assets, adhere to access controls, report suspicious activity, and comply with security and privacy policies. #LI-Remote
    $106k-135k yearly est. Auto-Apply 22d ago
  • Lead Software Engineer - Remote

    Bigcommerce 4.8company rating

    Remote or Austin, TX job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. We're seeking a highly accountable, and impact-driven AI Lead Engineer to play a pivotal role in shaping and executing our AI vision. As a key member of technical staff, you'll collaborate closely with senior Product and Engineering leaders to drive strategic initiatives and deliver results through cutting-edge AI technologies. In this role, you'll lead the design and implementation of multiple AI-based product solutions, enabling rapid experimentation and implementation for a variety of product use-cases across the business. Success will require exceptional written and verbal communication skills, an ability to contribute to high level designs and translate into low level designs, a strong bias for action, a focus on measurable outcomes, and a commitment to continuously improving the capabilities of the organization through mentorship, coaching and evangelization. What You'll Do Interface with team members across multiple domains, executives and stakeholders across the business to provide context, direction setting and technical guidance Collaboratively contribute to and/or author high level designs and partner with key leaders to ensure strategic alignment Serve as lead engineer for major initiatives, working across teams to develop and implement low level designs Who Are You 5+ years of coding experience in one or more server-side languages (Python, GoLang, Scala, etc) Education: Minimum Bachelor's degree in CS, EE, SW, CE, MIS. Master Preferred Strong understanding in one or more front-end frameworks / languages (React, TypeScript, JavaScript, etc) Experience building consumer-facing, agentic product solutions with LLMs and GenAI technologies Experience working with product data pipelines and familiarity with e-commerce taxonomies, schemas, is highly preferred Familiarity with modern AI infrastructure (e.g., vector databases, model orchestration tools, inference frameworks, cloud-native ML workflows) is required Hands-on technical leadership experience with cross-functional teams - engineering, product, design, data science, driving both vision and execution. Expertise with cloud platforms (AWS, GCP, or Azure), API architecture, and modern MLOps practices Solid experience with data storage solutions, both on the backend (SQL and NoSQL) and on the frontend (e.g. local storage) Familiarity with Angular, React and other similar Frontend frameworks Facilitate quick-turnaround solutions to address urgent business needs, striking the right balance between delivery speed, scalability, and reliability. Collaborate with Product & Engineering leadership to help shape the AI strategy Assess technology options to establish fit for purpose and make selections to optimize ROI for the business Build scalable solutions and systems that are secure, cost-effective and performant at a very large scale Deep understanding of and experience with RAG pipelines, MCP, AI agents, multimodal LLMs, prompt orchestration, LLM telemetry and inspection, etc. Upskill the organization by evangelizing technologies and identifying opportunities for experimentation and education **Applicants must reside in the United States to be considered a candidate** #LI-GC1 #LI-REMOTE (Pay Transparency Range: $165,000.00 - $290,000.00) The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $165k-290k yearly Auto-Apply 1d ago
  • Major Gifts Officer

    Bentley Systems 4.6company rating

    Remote or Waltham, MA job

    Reporting to the Associate Vice President for Development, the Major Gifts Officer (MGO) plays a significant role in securing philanthropy for Bentley University's strategic priorities. The MGO qualifies, cultivates, solicits, and stewards individuals living locally and out of state who have the capacity to make gifts of $100k or more. The MGO's portfolio may be focused on specific prospect constituencies including alumni and parents, geographic regions, and/or institutional priorities including athletics, financial aid and capital projects. The successful MGO establishes effective relationships with individuals in their portfolio and develops and executes strategic solicitation plans. The MGO utilizes data to evaluate and prioritize a portfolio of 125 - 150 individuals. Collaboration is highly valued across the university and especially with University Advancement colleagues including other frontline staff and teams in Alumni & Family Engagement, Donor Relations, and Prospect Research. Essential Duties Effectively and efficiently qualify individuals in portfolio to solicit and close gifts of $100K+. Possess skills to manage donors and prospects throughout the qualification, cultivation, solicitation, and stewardship phases applying sound strategies for each prospect. Meet and exceed annual goals for gift revenue, meetings, qualification, solicitation, and other key performance indicators as defined. Maximize productivity through portfolio management strategies supported by prospect research, data analytics, AI and other technology. Update database with timely contact reports, demographic updates, and moves management activity. Prepare donor correspondence, gift documentation, briefing materials and related documents. Partner with other frontline teams, including Major Giving, Annual Giving, Gift Planning, Corporate and Foundation Relations, to create comprehensive solicitation strategies that support mutually shared goals. Collaborate with the Office of Alumni & Family Engagement and the Pulsifer Career Development Center to maximize resources and create opportunities to engage prospects and donors through events and other activities. Develop relationships with key campus partners to achieve engagement and revenue goals. Steward donors in collaboration with the Donor Relations team. Develop and articulate a deep knowledge of the culture at Bentley University including fundraising priorities, mission, and strategic positioning; academic, extra-curricular and athletic programs; and its faculty, students, and administration. Understand and meet departmental standards, policies, and procedures with respect to all aspects of the position. Other Duties Participate in and organize, as appropriate, the planning and execution of targeted cultivation events locally and out of state. Attend staff events, which may require travel, evening, and weekend responsibilities. Minimum Qualifications Bachelor's degree with a minimum of 5 years of frontline fundraising experience. Other related experience, sales, or account management experience, preferably in an institution of higher education, may be considered. Positive professional who is initiative-taking, results-oriented and collaborator who is enthusiastic and able to make direct person-to-person solicitations. Excellent written and verbal communications skills. Experience with and proficiency in CRM donor database usage and an intermediate command of the Microsoft 365 Suite. Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines. Demonstration of a strong commitment to diversity, equity, and inclusion in a value-driven organization. Interact professionally and maintain confidentiality. Must hold and maintain a valid, unrestricted U.S. driver's license, with an insurable driving history as determined by Bentley's insurance carrier. Work Environment This role offers a flexible work arrangement, combining in-person attendance with remote work. On-site presence is required based on business needs, team collaboration, or scheduled meetings. Scheduling specifics will be determined in conjunction with the manager. As with any flexible arrangement, this is subject to change based on business needs. MGO must be able to travel by car, plane and public transportation as position will require overnight and day travel. Some weekend and evening duties are required. Bentley University requires references checks and may conduct other pre-employment screening. Pay Transparency At Bentley we offer a “total rewards” package designed to attract, motivate, retain, and reward our employees. This includes competitive compensation, robust benefits, career development and opportunities, generous paid time off, workplace flexibility and a positive, engaging employee experience. In alignment with the Massachusetts Pay Transparency Act and our commitment to equity and transparency, we're sharing the salary grade range for this role. The grade range is based on market data and the scope of responsibilities. Final pay will depend on your experience, education, and other relevant qualifications. Salary Grade Range: $105,359 - $177,253 per year If you have questions about the salary grade range or need additional information, please contact us at GA_HR_**********************. Bentley University requires references checks and may conduct other pre-employment screening. DIVERSITY STATEMENT Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community. Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.
    $105.4k-177.3k yearly Auto-Apply 27d ago
  • AI Sales Specialist

    Nutanix 4.7company rating

    Columbus, OH job

    **Hungry, Humble, Honest, with Heart.** **The Opportunity** Are you a driven sales professional with a strong background in generative AI technologies and exceptional communication skills, looking to make a significant impact in the rapidly evolving AI space? Do you have an entreprenurial sprit? If so, you'll thrive in our collaborative team environment at Nutanix, where you will have the opportunity to engage with top clients across the Americas, contribute to innovative AI solutions, and advance your career in a fast-paced, entrepreneurial setting. **About the Team** The AI Business Development team at Nutanix is a dynamic and collaborative group focused on pioneering AI initiatives across the Americas. Primarily based on the East Coast, from New York to Washington, D.C., as well as in Texas, the team fosters a culture of teamwork and innovation, operating with an entrepreneurial spirit akin to that of a startup. Their mission is to drive growth and visibility for Nutanix's AI products, engaging with clients through effective technical selling and support while maintaining a focus on ideal customer profiles and generating top-of-funnel opportunities. You will report to the Sr. Director of AI Business Development (Portfolio Sales), who values open communication, candid feedback, and a collaborative approach among team members. The manager encourages team members to work independently while fostering a supportive environment where individuals can share insights and strategies. The work setup for this role allows for flexibility, with potential for remote or hybrid arrangements, depending on the candidate's region. Specific in-office days required will be confirmed during the hiring process. This role requires moderate to high travel, with an expectation of 50 to 70% travel throughout the year. There will be spikes in travel during busier months like May and June, while travel may be less frequent during the holiday season in December, January, and February. **Your Role** + Conduct technical selling and support sales efforts as a dedicated AI selling specialist. + Collaborate with account teams to generate top-of-funnel opportunities and engage with key clients. + Present sales pitches and technical demonstrations to prospective clients, showcasing AI solutions. + Manage moderate to high travel (50-70%) to meet clients and prospects across the Americas. + Develop and contribute to content for technical blogs and AI-related materials to improve market visibility. + Understand and communicate the value proposition of Nutanix's AI offerings to stakeholders. + Build relationships with cross-functional teams to ensure alignment and collaboration in sales efforts. + Set and achieve sales targets while contributing to the strategic direction of Nutanix's AI initiatives. **What You Will Bring** + 5-10 years in sales or account executive roles with Entrepreneurial approach + 1 year of experience with generative AI technologies + Familiarity with key AI platforms such as AWS Bedrock, DataRobot, and NVIDIA AI Enterprise. + Strong presentation skills, comfortable speaking to large audiences (up to 1,000 people). + Ability to calculate ROI, TCO, and other financial metrics related to sales motions. + Excellent communication and collaboration skills to work effectively with cross-functional teams. + Active involvement in AI-related content creation, such as blogging or social media engagement. + Strong business acumen with the ability to engage stakeholders, including finance professionals. **Work Arrangement** Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs. The pay range for this position at commencement of employment is expected to be between USD $ 253,600 and USD $ 380,400 per year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith. We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.
    $99k-143k yearly est. 15d ago
  • Solution Consultant

    Bullhorn 4.6company rating

    Remote job

    Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone. We are seeking a highly motivated and experienced Solutions Consultant to join our dynamic Presales team. This is a pivotal client-facing role where you will be instrumental in demonstrating the value of our solutions to prospective clients, guiding them through their decision-making process, and ultimately contributing to successful sales outcomes. You will leverage your deep understanding of business operations, particularly within front and middle office areas of recruitment technology. Your expertise with the Salesforce platform will be pivotal in helping craft compelling narratives and tailor demonstrations that resonate with client needs. Key Responsibilities: Client Engagement & Discovery (Presales): Lead engaging and insightful discovery sessions with prospective clients to deeply understand their business challenges, technical requirements, and strategic objectives. Act as a trusted advisor, guiding clients through complex solution discussions and identifying key pain points and business value that our offerings can address. Solution Demonstrations & Presentations: Design, prepare, and deliver compelling, high-impact product demonstrations tailored to specific client needs and use cases. Articulate the value proposition of our solutions clearly and concisely to diverse audiences, from technical stakeholders to C-level executives. Develop and deliver persuasive presentations, proposals, and responses to RFPs/RFIs, showcasing our capabilities, business value of our solutions and competitive differentiators. Domain Expertise: Exhibit deep understanding and practical experience with front office recruitment processes (e.g. candidate sourcing and attraction, business development, job order management, interview coordination, offer management, talent pipeline development), appreciating the pivotal role technology plays in optimizing these workflows and enhancing stakeholder experience. Demonstrate strong knowledge and experience within middle office functions (e.g. operations, risk management, compliance, data management, time capture, interpretation and invoicing, reconciliations and handover to payroll systems.), understanding the workflows, challenges, and technological needs of these areas. Possess a solid understanding of Salesforce and its capabilities, including its ecosystem, integration points, and how it can be leveraged to solve business problems. Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, or Financial Services Cloud is a plus. Consultative Approach: Apply strong consulting skills to analyze client environments, identify opportunities for improvement, and recommend optimal solutions. Collaborate effectively with sales executives to develop account strategies, qualify opportunities, and accelerate sales cycles. Work closely with product management and engineering teams to provide market feedback, influencing product roadmap and ensuring client needs are met. Cross-functional Collaboration: Partner with sales, product, marketing, and professional services teams to ensure a seamless customer journey from presales to implementation. Stay current with industry trends, competitive landscapes, and our evolving product suite. Skills & Qualifications: Bachelor's degree in Business, Computer Science, or a related field. Proven experience (3+ years) in a client-facing presales Solutions Consultant or similar role within a technology company. Demonstrable expertise in middle and front office operations and associated business processes. Strong practical knowledge of Salesforce functionality and its application in enterprise environments. Salesforce certifications are a significant plus. Exceptional presentation and communication skills, with the ability to articulate complex technical concepts clearly and persuasively to both technical and non-technical audiences. Excellent client-facing and interpersonal skills, with a proven ability to build rapport and trust with prospective clients. Strong consulting and problem-solving abilities, with a keen eye for identifying client needs and mapping them to solution capabilities. Ability to work independently and as part of a collaborative team in a fast-paced, dynamic environment. Willingness to travel as required to client sites (approximately [20%] of the time). Soft Skills required for this role: Presentation / Communication Skills Discovery / Consultative Approach High Level Sales Acumen Excellent Time Management Team work and collaboration Bonus Points If You Have: Experience with other CRM, ERP, or financial services technology platforms. Experience with solution architecture or technical design. Experience working with Bullhorn technology The annual base salary range for this position is $86,200 - $113,000. In addition, this role is eligible for commissions, which is 25% of the base salary, & a comprehensive benefits package. #LI-remote Compensation and Transparency Statement The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request. What we offer... Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more Unlimited Planned Paid Time Off Global Mental Health Support On-Demand Learning & Development Quarterly paid volunteer days Lucrative Employee Referral Program (eligible for prior to your first day) Company-wide mentor program Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.
    $86.2k-113k yearly Auto-Apply 16d ago
  • Senior Manager, Consulting

    Bullhorn 4.6company rating

    Remote job

    Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone. Bullhorn is seeking a highly accountable and results-oriented Senior Manager, Consulting to join our Professional Services leadership team. Reporting to the VP of Professional Services, this role is a critical dual-function position responsible for both the success of our SI Partner Program as well as cultivating a high-performance consulting culture and the leadership and development of our Strategic Consulting Team. You will be instrumental in defining and reinforcing the value proposition of a true consultant: a subject matter expert who guides clients toward best practices. You will shift the dynamic to one where our consulting team drives efficient, repeatable processes, understands client objectives and delivers successful outcomes, and maximizes customer ROI, thereby reducing project overburn, scope creep, and customer escalations. Responsibilities and Tasks: Elevate the Consulting Practice: Define, set, and enforce the standard for what a Bullhorn consultant is: a subject matter expert who provides professional, opinionated, and expert advice. Coach the team to lead clients to efficient processes and Bullhorn best practices that result in improved experience and ROI. Performance Management and Knowledge Strategy: Manage a team of individual contributor consultants. Hold the team accountable to key department metrics, including utilization, Customer Satisfaction (CSAT), and delivery efficiency. You will develop and execute a Strategic Knowledge Plan to resolve the imbalance of specialized knowledge, expanding cross-product expertise. Performance & Growth Coaching: Move beyond simple management to performance coaching, utilizing regular 1:1s as strategic development opportunities. Instill a feedback culture focused on growth, accountability, and the elevation of consulting acumen. Onboarding and Training: Own the training strategy and oversight of onboarding for new consultants, ensuring they rapidly achieve deep product and industry subject matter expertise. Client Deliverables: Partner with clients to identify key business objectives and ensure the high-quality, strategic output of all client deliverables. SI Partner Services and Success Strategic Ownership and Program Design: Act as the primary owner of strategic SI partner relationships, designing a comprehensive program that aligns partner incentives and capabilities with Bullhorn's customer success objectives, and defining the key performance indicators (KPIs) to measure the impact of partner delivery. Quality Assurance and Accountability: Partner with Professional Services to establish and enforce delivery methodology best practices. Own the resource certification strategy and actively monitor the quality of partner services, holding them accountable to the long-term success of the customers they serve. Enablement and Escalation Management: Guide partner enablement to ensure deep capability, act as the primary escalation point for critical partner delivery issues, and facilitate effective cooperation between partners and internal Bullhorn teams. Performance and Growth: Lead a regular cadence of business reviews with partners to assess performance, needs, and development plans to drive the quality of our partner ecosystem. Knowledge, Skills and Abilities Required: 5+ years of progressive experience in professional services, implementation, or consulting, preferably within a SaaS or enterprise software environment. 3+ years of direct experience managing a team of professional services consultants, project managers, or technical resources. Proven experience developing, managing, and scaling an SI Partner Program or similar channel/ecosystem. Demonstrated ability to define and implement consulting methodologies that prioritize best practices, deep subject matter expertise, drive efficiency, and reduce scope creep. Exceptional leadership, coaching, and performance management skills with a strong track record of developing high-performing teams. Excellent communication, and presentation skills, with the ability to instill confidence in senior-level internal and external stakeholders. Deep understanding of common Professional Services metrics (utilization, CSAT, efficiency). Bachelor's degree or equivalent practical experience; advanced degree is a plus. The annual base salary range for this position is $154,200 - $202,300. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package. #LI-remote Compensation and Transparency Statement The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request. What we offer... Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more Unlimited Planned Paid Time Off Global Mental Health Support On-Demand Learning & Development Quarterly paid volunteer days Lucrative Employee Referral Program (eligible for prior to your first day) Company-wide mentor program Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.
    $154.2k-202.3k yearly Auto-Apply 1d ago
  • Sales Engineer I

    Bigcommerce 4.8company rating

    Remote job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. The Sales Engineer plays an integral part in the sales cycle and is responsible for assisting the Sales Organization with technical questions, presenting our platform, and establishing confidence in the Feedonomics platform. To accomplish this, the Sales Engineer must be able to identify and understand a prospect or client's technical business requirements and whether those can be solved by Feedonomics. What You'll Do: Participate in all stages of the mid-market sales lifecycle including: Provide technical input on discovery calls. Give in depth demonstrations of the Feedonomics platform. Prepare and showcase custom demos or data setups. Review technical details with final decision makers at the end of the sales cycle. Attend and/or schedule internal calls to discuss technical matters related to active deals. Document all customer questions to ensure immediate follow-up on all outstanding issues. Communicate technical requirements inside CRM and ensure knowledge transfer to operational teams. Participate in all team activities (Weekly Sales Engineering team meeting, Sales Summits, Office Hours with Product team, etc). Understand competitive positioning and be effective in differentiating Feedonomics. Install, configure, and troubleshoot Feedonomics platform integrations to import data and identify any discrepancies or causes for delay. Creating internal technical documentation related to Sales Engineering processes. Who You Are: 2 years of experience in a client facing technical role (Sales Engineering, Technical Account Management, etc.) Experience working in an e-commerce and technical environment supporting high volume, transactional applications, and data transformation/exchange Proficient in adapting to new software tools and environments Understanding of advertising channels, marketplaces and web stores such as Amazon, eBay, Magento, Shopify, etc. Understanding of online marketing and advertising concepts ● Technical working knowledge of API integrations Master Communicator - You possess strong verbal, presentation, written, listening, and organizational skills. Problem Solver - You're adept at using critical thinking to assess and develop solutions for prospects with low to moderate levels of sophistication and complexity. Effective at Prioritization - You effectively manage your workload and prioritize activities. Driven - You are energetic, self-starting, and have a sense of urgency and passion for winning. Thoughtful - You anticipate where potential issues are and plan your approach accordingly Collaborative - You collaborate readily and motivate multiple groups toward accomplishing a task. Education: Bachelor's degree required. #LI-LP1 #LI-REMOTE (Pay Transparency Range: $75,000 - 118,000 OTE) The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $75k-118k yearly Auto-Apply 60d+ ago
  • Senior Infrastructure Engineer

    Bigcommerce 4.8company rating

    Remote or Austin, TX job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce, named a ”Best Place to Work" in Austin, a “Best and Brightest” place to work in San Francisco, and a “Best Place to Work” in Australia, is looking for a full-time Senior Infrastructure Engineer to join our team. This position can be fully remote in the continental United States, based in Austin or based in San Francisco. As a Senior Infrastructure Engineer at Commerce, you'll work as part of our Infrastructure Engineering team. Our Infrastructure Engineering team consists of a talented group of individuals who specialize not only in web operations and systems administration, but also software engineering. We're charged with designing the underlying technology stack that powers Commerce stores and building the underlying systems/tools that enable engineering teams to build and ship Commerce services. We're looking for an experienced candidate who brings a blended set of skills for software engineering and web operations to our team. In other organizations, you might have heard of this referred to as a “DevOps Engineer” or “Site Reliability Engineer”. We like to believe DevOps is an idea, a theory and a set of fundamentals about how we work and interact within our team, in engineering and for our business. Currently you'll find us predominantly working in Golang, Python, Ruby and Scala backed by Puppet for configuration management and Terraform for infrastructure management/provisioning. We operate remote-first and prioritize team over individuals, value innovative problem solving and strive for operational efficiency. What you will do: A software engineer with a curiosity for operations, or an operations engineer that wants to work closely with software engineers to help glue infrastructure and software together Apply software engineering and SRE principles while leveraging infrastructure automation tools to build, maintain, monitor and operate complex infrastructure You understand scalable web architectures and cloud technologies Someone who loves to code, and you enjoy working in multiple programming languages. We primarily work with Golang, Ruby and Scala You drive issues to completion, marshaling resources in high-pressure situations Who you are: Our ideal candidate possesses some or all of the following skills: 4+ years of experience in building software for, operating, or supporting large Linux based web application environments. An excellent communicator, who works well with geographically distributed teams such as ours (we are split between Austin, San Francisco, Sydney and remote) You're obsessive compulsive, in a good way. Your systems and scripts are clean, well-documented and comprehensible. You have a passion for learning when it comes to working with new technologies or languages Experience with UNIX systems administration, including solid scripting skills in Golang, Ruby, PHP or Bash Experience running Docker with some kind of orchestration system such as Nomad (we use Nomad), Kubernetes, or Amazon ECS Knowledge of configuration management systems such as Ansible, Chef, or Puppet (we use Puppet) Experience with observability and application performance monitoring (APM) tools such as ELK, Prometheus, New Relic, Sentry and Lightstep. (Pay Transparency Range: $99,000.00 - $172,000.00) #LI-GC1 #LI-REMOTE The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $99k-172k yearly Auto-Apply 28d ago
  • Partner Technical Enablement Manager

    Nutanix 4.7company rating

    Remote job

    Hungry, Humble, Honest, with Heart. The Opportunity Are you a technically savvy professional with a deep understanding of cloud technologies and a proven ability to create impactful enablement programs for partners? If so, you'll thrive in our dynamic environment where you'll have the opportunity to shape the future of partner engagements, drive technical competencies, and make a significant impact on our growth and success in the industry. About the Team The Partner Technical Enablement team at Nutanix is a dynamic group dedicated to empowering partners with the technical knowledge and resources they need to succeed in delivering innovative solutions. Based in the United States, the team thrives in a remote work environment that fosters collaboration, creativity, and a commitment to excellence. The mission of the team is to develop and implement comprehensive training programs that enhance partner competencies in cloud technologies and technical sales engineering, ultimately contributing to the overall success of Nutanix and its partner ecosystem. You will report to the Senior Manager, Revenue Enablement, who believes in a leadership style that emphasizes collaboration, continuous learning, and empowerment. This manager encourages team members to take initiative and lead projects while providing guidance and support when needed. The position is fully remote, allowing for flexibility in work hours, with no requirements for in-office presence unless attending sales events or partner meetings as needed. This role requires approximately 40% travel, primarily for sales events (two major events per year) and periodic meetings with partners to ensure alignment and address their unique needs. This travel component is critical for building strong relationships and delivering hands-on support to partners in their technical enablement journey. Your Role Develop and implement technical training programs for partners and internal technical staff. Create technical curriculum and content to enhance partner competencies in cloud technologies and business offerings. Lead enablement sessions and conferences, demonstrating technical offerings and addressing partner needs. Collaborate with cross-functional teams to integrate feedback and improve training materials. Assess partner technical skills and identify training gaps to enhance certification processes. Facilitate ongoing learning and development initiatives using modern content creation tools. Establish a documentation and resource library to support partner enablement efforts. Achieve partner certification goals and drive competency alignment within the first year. What You Will Bring Deep technical expertise in cloud technologies and the company's business. Expertise in Kubernetes, private and public cloud, and strong knowledge of virtualization technologies. Ability to create technical curricula and develop competency assessments for partners and internal teams. Experience working with various types of partners, including OEM, distribution, and reseller partners. Proficiency in content creation tools and e-learning material development. Strong cross-functional collaboration and communication skills. Proven ability to learn quickly and adapt to new technical features and tools. Experience in using generative AI for productivity enhancement. Minimum 5 years of experience in a technical enablement or related role. Work Arrangement Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs. The pay range for this position at commencement of employment is expected to be between USD $ 132,800 and USD $ 199,200 per year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith. --
    $132.8k-199.2k yearly Auto-Apply 42d ago
  • Program Manager

    Nutanix Inc. 4.7company rating

    Remote or Chicago, IL job

    Hungry, Humble, Honest, with Heart. The Opportunity Are you an analytical problem-solver with a passion for driving transformation and delivering exceptional results in complex project environments? If so, joining Nutanix as a Program Manager for Transformation and Migration means you'll be part of a dynamic team dedicated to empowering enterprise clients through innovative solutions, while collaborating with industry professionals and leveraging cutting-edge technology to shape the future of cloud computing. About the Team You'll be joining our Professional Services Team at Nutanix, a dynamic and collaborative environment where you'll have the opportunity to work alongside a diverse and talented group of professionals spread across the AMER, EMEA, and APAC regions. The team culture is grounded in excellence and innovation, with every member dedicated to delivering exceptional service and tailored solutions to meet our clients' unique IT infrastructure challenges. Our track record of success is underscored by receiving the NorthFace Service Award for ten consecutive years, demonstrating our commitment to exceeding client expectations and driving continuous growth. You will report to the Global PMO Leader, who also serves as the Sr. Manager for AMER. Our work setup is designed to provide flexibility, allowing for a remote working environment, which means you can work from the comfort of your home or any preferred location. However, we do expect the team members to come into the office occasionally, with most roles requiring no set in-office days. In terms of travel, be prepared for up to 30% travel as you engage with clients and participate in projects that may require on-site presence. This balance of remote work and travel offers a unique opportunity to connect with colleagues and clients while enjoying the flexibility of a modern work environment. Your Role * Manage complex transformation and migration projects to ensure successful delivery. * Collaborate with senior customer and Nutanix services leaders for strategic alignment. * Drive project plans, track progress, and manage program scopes and schedules. * Maintain client relationships, ensure effective stakeholder communication, and client satisfaction. * Forecast program revenue and oversee documentation for all project-related activities. * Align project deliverables with overarching business objectives to contribute to organizational goals. * Lead the hiring process for new team members as part of building the new team. * Establish best practices and processes for managing enterprise contracts as needed. What You Will Bring * Minimum of 8 years of industry experience. * PMP certification required. * Experience managing federal contracts preferred. * Proficiency in Microsoft Project and the Microsoft suite. * Excellent written and verbal communication skills. * Strong problem-solving skills. * Ability to align deliverables to business objectives. Work Arrangement Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs. The pay range for this position at commencement of employment is expected to be between USD $ 151,200 and USD $ 258,000 per year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith. * - Nutanix is an equal opportunity employer. Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].
    $84k-112k yearly est. 17d ago
  • Senior Technical Architect- Remote

    Sas Institute 4.6company rating

    Remote job

    Senior Technical Architect- Remote or Hybrid | Cary, NC We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job SAS Managed Cloud Services is seeking a Senior Technical Architect with expertise in SAS Viya and cloud modernization to serve as the dedicated architect to a key customer. In this role, you will be the primary technical authority guiding delivery and shaping the roadmap for migration, modernization, and compliance of critical analytic workloads to SAS Managed Cloud Services. Specifically, supporting this customer's transition from on-premises to Azure. You will be responsible for the end-to-end design, evaluation, and continual improvement of hosting best practices that balance application reliability, compliance (NIST, HIPAA, CJIS, FERPA), cost efficiency, and delivery speed. Working alongside the project team, you will guide modernization projects, oversee technical migrations, and advocate for the customer within SAS to support their regulatory, business, and innovation goals. As a Senior Technical Architect, you will: * Serve as the dedicated technical architect for all customer modernization initiatives, including Viya 4 solution mapping, Azure migration planning, and compliance assurance. * Act as a product and solution expert for SAS Viya and related SAS platforms, providing thought leadership to bridge new R&D advancements into managed application services for government analytics workloads. * Design, document, and maintain scalable, resilient, and compliant hosting architectures across SAS datacenters, Azure, and future Azure Government environments. * Develop technical solutions to accelerate delivery cycles. Provide input and direction on leveraging automation, standardized deployment models, and advanced cloud capabilities (AKS, Azure Networking, Azure Storage, Data Platforms). * Lead architectural reviews and technical risk assessments to keep alignment with NIST 800-53, HIPAA, CJIS, FERPA, and other data protection requirements. * Collaborate cross-functionally with SAS R&D, Cloud & Information Services, and Security to resolve technical blockers and support ongoing environment migration and integration. * Drive platform modernization by developing cloud-native, scalable resource strategies for both stateful and stateless services, ensuring efficient use of cloud resources and operational excellence. * Communicate actionable recommendations regarding security, reliability, operational performance, and cost optimization to both SAS and customer stakeholders. * Support delivery and migration scheduling, production readiness, and post-migration technical validation for major program workstreams. * Stay current with SAS Managed Cloud Services architecture standards, Azure platform advancements, and compliance frameworks * Provide technical leadership and direction to other technical resources and engineers. * Be encouraged to participate in open-source projects on behalf of SAS. * Ensure all applicable security policies and processes are followed to support the organization's secure software development goals. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required qualifications * Bachelor's degree, preferably in computer science, engineering or similar. * 8+ years of technical architecture experience. * Excellent problem solving, organizational, decision-making written, oral and interpersonal skills * Ability to conceptualize client needs and translate into specific solutions * Advanced negotiation skills to manage customer expectations * Experience architecting for public cloud delivery. Azure preferred. * Experience with microservices based applications. * Experience architecting for stateless and stateful services. * Experience with Docker containers and Kubernetes. * Experience with CI/CD pipelines. * Produce and communicate design documentation (architecture diagrams, non-functional requirements, and detailed solution architecture) * Excellent written and verbal communication in English. * Travel: as business requirements dictate. * Equivalant combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Demonstrated leader in architecture topics (publishes articles, leads demand generation activities, and speaks at technical tracks for conferences and events * Strong facilitation and communications skills * Good knowledge of common technical environment technologies * Experience with SAS Viya * Experience with SAS 9 * Experience with Azure Well-Architected practices or other enterprise architecture frameworks World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. SASCLOUD
    $117k-145k yearly est. Auto-Apply 7d ago
  • Solutions Engineer

    Workwave 3.4company rating

    Remote Workwave job

    At WorkWave, we build innovative software solutions with AI capabilities for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world's mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is looking for a Solutions Engineer to play a key role in driving sales by supporting our Account Executives and Account Managers with the technical positioning of our Wavelytics software solutions. As a trusted advisor to prospects and customers, you'll ensure they fully grasp the value and functionality of our solutions. Your expertise will be instrumental in closing deals and fostering long-term customer relationships. Why Join Now: We're at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, we're unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that's accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.WHAT YOU'LL DO: Develop and maintain strong relationships with prospects and key customer accounts to support deal closure. Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully addressing technical and product-related questions throughout the sales cycle. Understand and articulate our competitive advantages of Wavelytics and AI, effectively differentiating our solutions to buyers. Speak to data protection and AI best practices and security considerations. Collaborate with product, engineering and sales teams to refine messaging around new features and maximize their impact in the market. Develop and maintain sales playbooks to align with product enhancements. Cultivate customer relationships to drive testimonials and case studies that highlight product success. At times this SE will be required to lead a sales pursuit as well at times be required to support sales pursuits WHAT YOU'LL BRING: 3+ years of experience supporting the sales organization with data analytics and AI offerings. Strong ability to learn and articulate complex technology in a way that resonates with customers. Proven ability to quickly build rapport, understand business needs, and effectively communicate solutions. A strategic, customer-focused mindset with excellent problem-solving and communication skills. WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses• We openly accept others as they are and build strong partnerships based on trust• Teamwork and collaboration is key to help our colleagues and customers solve their challenges• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn't feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you'll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND...• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays• Up to 4 weeks paid bonding leave• Tuition reimbursement• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!• 24/7 access to virtual medical care with Teladoc• Quarterly awards based on peer nominations• Regional discounts and perks• Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz!• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.
    $90k-142k yearly est. Auto-Apply 7d ago
  • Manager, Systems Engineer

    Nutanix 4.7company rating

    Remote or Philadelphia, PA job

    **Hungry, Humble, Honest, with Heart.** **The Opportunity** Are you an experienced pre-sales Senior Systems Engineer with a passion for leadership, strong technical acumen in virtualization and cloud technologies, and a knack for building lasting relationships with customers and partners? If so, you would thrive on our dynamic Nutanix Systems Engineering team, where you will empower government entities with innovative solutions while enjoying a supportive culture that values collaboration, mentorship, and continuous learning in a remote work environment. Location, working remotely: Philadelphia, Boston, NYC, or Washington D.C. **About the Team** The Manager, Systems Engineer role is part of the Nutanix Systems Engineering team, which specializes in providing cutting-edge solutions for the Public Sector SLED (State, Local, Education) domain. Located in the Northeast region, this team thrives on fostering an upbeat and collaborative culture focused on innovation and continuous learning. The mission of this team is to empower government entities with robust virtualization, storage, and cloud technologies, ensuring they have the tools necessary to succeed in today's rapidly evolving digital landscape. You will report to the Director, Systems Engineer, who emphasizes a leadership style that is both supportive and hands-on, inspiring team members through mentorship and shared technical expertise. This role is remote, allowing for flexibility in daily work habits; however, team members may need to come into the office as required for specific meetings or events, although there are no strict in-office days mandated. This position requires approximately 25% travel, encompassing visits to key customers and stakeholders within the designated territory to support evaluations, cultivate relationships, and enhance collaboration with channel partners. Occasional travel will be necessary to meet the demands of the role and ensure a strong presence in the market. **Your Role** + Recruit, onboard, and mentor new Systems Engineers within the region to build a high-performing team. + Manage HR responsibilities including performance reviews, team development, and expense management. + Provide technical guidance and support for complex evaluations and customer challenges, acting as a technical escalation point. + Cultivate and maintain strong relationships with key customers and stakeholders, focusing on customer satisfaction and retention. + Ensure ongoing enablement and collaboration with channel partners to leverage market opportunities. + Foster a positive, growth-oriented team culture through effective training, support, and open communication. + Participate in approximately 25% travel to key customer and stakeholder locations for relationship-building and support. + Deliver quarterly performance metrics and feedback to the Director, Systems Engineer, to drive team and personal development. **What You Will Bring** + 5+ years of pre-sales Senior Systems Engineer experience. + 1-2 years of managerial experience leading teams. + Strong understanding of virtualization, storage, and cloud markets. + Experience with public cloud offerings, SaaS, and consumption models. + Excellent written and verbal communication and presentation skills. + Proven ability to manage HR responsibilities for direct reports. + Experience working with government entities, particularly state and local organizations. + Able to build and maintain relationships with customers and channel partners. **Work Arrangement** Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs. The pay range for this position at commencement of employment is expected to be between USD $ 225,600 and USD $ 338,400 per year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith. We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.
    $108k-141k yearly est. 5d ago
  • Software Engineer II - Infrastructure - Remote

    Bigcommerce 4.8company rating

    Remote or Austin, TX job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce is searching for a Software Engineer II - Infrastructure join the DAT (Delivery Acceleration Team). We are currently a small, distributed team that engages with the entire Engineering organization by maintaining Commerce's Cloud Development Environment that enables engineers to work faster and to be less encumbered by technical burdens. What You'll Do: Maintain and improve Commerce's Cloud Development Environment Help engineers become more productive, removing environment concerns as an impediment Maintain Ruby services that orchestrate infrastructure Contribute to a new Golang CLI tool developers will use to manage their environment Work with technologies and tooling such as GCP, Nomad, Consul, Vault, Terraform, Packer, Puppet, and CircleCI to provide an effective development environment Educate engineers on tool usage and process improvements Provide support for the development environment Document technical aspects and user flows of features Work and collaborate with a distributed team across the world Assist in defining the team's roadmap Work closely with engineers to gather requirements Create and monitor statistics to observe tooling health and functionality Who You Are: 5+ years of professional experience as a Software Engineer A trusted engineer who has completed either a comprehensive software engineering boot camp, CS, CE, SW, MIS or equivalent degree, or has relevant work experience Knowledge of configuration management systems such as Puppet, Chef, or Ansible (we use Puppet) Experience with Linux systems administration, including solid scripting skills (Ruby) and Bash Experience developing/scripting in Ruby or Golang Experience working with modern infrastructure tools and technologies Comfortable exploring and engaging in unfamiliar languages, tools, and technologies Eager to work on difficult problems Able to contribute to project discovery, design, and implementation Comfortable working on several projects in concert Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor Highly proactive and results-oriented with excellent critical thinking skills (Pay Transparency Range $93,000.00 - 156,000.00) #LI-GC1 #LI-REMOTE The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $74k-97k yearly est. Auto-Apply 60d+ ago

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