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Service Advisor jobs at World Class Automotive Group LP

- 20 jobs
  • Experienced Service Advisor - Main Drive - Planet Ford - Spring TX

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Description PLANET FORD - SPRING SERVICE ADVISOR Attention: Experienced Service Advisors…….Planet Ford Spring is NOW Expanding our team!! Seeking Motivated individuals for High Volume and Record Sales Service Drive! Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at the #1 Planet Ford Spring, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Service Advisor who will help us redefine the car-buying and service experience. Does this sound like you? Apply now! Experienced Service Advisor can Earn $60,000-$120,000 What We Offer: · Top Pay in the Industry · High Volume Service Drive · Maintain Your Earned Tenure Benefits · New Hire Orientation · Help with Relocation Expenses · Aggressive Commission & Bonus Plan · Fast-Paced Environment Benefits: · 401(k) with Matching · Paid Training & Professional Development Plans · Health, Dental, Vision & Life Insurance · Career Growth Opportunities · Paid Time-Off · Employee Assistance Program · Flexible Schedule · Employee Discount · Family Leave · Referral Program Responsibilities and Qualifications: The Service Advisor is the face of the dealership for service customers. It is the Service Advisor's responsibility to present and sell needed products, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention. Must have the ability to communicate effectively, and ensure customers receive consistent, timely and accurate service. Must possess a strong ability to sell. Ability to remain calm and handle stressful situations. Excellent interpersonal skills which demonstrate a customer service-oriented attitude. Must be able to work with and assist all types of personalities and constituencies. Job Duties Greet customers in a timely, friendly manner and obtain pertinent vehicle information Actively promote and build rapport with the customer Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customer with a complete and accurate estimate of repair Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index) Strictly follow the manufacturer's warranty guidelines and procedures Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Job Requirements Must be able to manage in a fast-paced work environment with limited supervision Must have great customer service, phone and computer skills Positive, friendly attitude, along with a customer service mentality Previous automotive Service Advisor experience heavily preferred Must hold a high school diploma or equivalent Must be a minimum of eighteen years of age Must have a valid driver's license Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license. Why Planet Ford? Planet Ford offers the advantages that only a #1 volume selling, award winning dealership can. With one of the largest inventories of vehicles in stock to sell, 700+ cars sold and 4,500+ vehicles serviced daily, we are part of one of the largest Texas' independent, Top 100 auto retailers in the United States. World Class Automotive operates numerous dealerships across Texas - which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make Planet Ford an industry leader. To find out more, visit us at: ********************* APPLY TODAY! Planet Ford Experinced Service Advisor Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
    $60k-120k yearly 20d ago
  • Service Advisor - Quick Lane Spring

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Description QUICK LANE - SPRING SERVICE ADVISOR The Largest 28 Bay Quick Lane Tire & Auto Center is Expanding! Seeking Customer Service Advisors for High Volume for Our Quick Lane Service Drive! Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? WE WANT YOU! As a Quick Lane Customer Service Advisor at largest 28 Bay Quick Lane Tire & Auto Center, it's more than just a job, it's a career! You will have the opportunity to join an incredible award-winning organization. We are looking for strong, energetic, people-focused Customer Service Advisor who will help us redefine the car-servicing experience. Does this sound like you? Apply now! Responsibilities and Qualifications The Customer Service Advisor is the face of our business for our customers and the main point of contact between them and our service technicians. It is the Customer Service Advisor's responsibility to services to the customer in a professional manner, addressing their automotive service and maintenance requirements as well as present and sell needed products. It is expected that the Customer Service Advisor to build rapport with the customer to promote customer satisfaction and long-lasting customer retention. Must have the ability to communicate effectively, and ensure customers receive consistent, timely and accurate service. Possess a strong ability to sell and able able to remain calm and handle stressful situations. Excellent interpersonal skills which demonstrate a customer service-oriented attitude. Must be able to work with and assist all types of personalities and constituencies. Job Responsibilities Greet the customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to the technicians. Upsell additional services using low pressure, high integrity methods. Provide accurate repair/maintenance estimates. Adhere to policies on vehicle care and operation. Timely and consistent follow up on each repair, keeping customers informed of progress. Sell and manage extended warranties. Inspect repair quality and ensure all work is complete. Notify customers when vehicles are ready for pick up. Review and explain repairs and associated costs with customers. Handle minor customer concerns and complaints. Keep Service Manager informed of ALL problems, including potential problems. Maintain Customer Satisfaction Index (CSI) scores in accordance to the Quick Lane standards. Job Requirements Must be able to manage in a fast-paced work environment with limited supervision Must have great customer service, phone and computer skills Positive, friendly attitude, along with a customer service mentality Previous automotive Service Advisor experience heavily preferred Must hold a high school diploma or equivalent Must be a minimum of eighteen years of age Must have a valid driver's license Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license. Total Rewards In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge. We are committed to helping you achieve these goals through our competitive benefits program! Aggressive, competitive weekly pay 401k plans with company matching program for most full-time team members Health care - medical, dental and vision insurance plans Life Insurance, short-term and long-term disability plans Paid holidays Vacation Employee discounts on service and cars Paid training and educational career path tool to assist in career development Opportunities to join our community service initiatives Employee referral program with bonus opportunities Why Quick Lane Tire and Auto? We offer the advantages that only an award winning, volume selling automotive organization can. We are part of one of the largest Texas' independent, Top 100 automotive groups in the United States. World Class Automotive operates numerous Quick Lane and dealerships across Texas - which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make us an industry leader. To find out more, visit us at: ************************ APPLY TODAY: Spring - Quick Lane Service Advisor Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
    $47k-76k yearly est. 15d ago
  • Service Advisor - CDJR Lamesa

    Premier Automotive Group 3.4company rating

    Lamesa, TX jobs

    Job Details Premier Automotive CDJR of Lamesa - Lamesa, TXDescription As a Service Advisor, your responsibilities include overseeing service orders and flow of the service drive to ensure customers receive prompt, courteous, and effective service. Responsibilities include the following (additional duties may be assigned): Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations.
    $40k-63k yearly est. 60d+ ago
  • Experienced Service Advisor - Main Drive - Planet Ford - Spring TX

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    PLANET FORD - SPRING SERVICE ADVISOR Attention: Experienced Service Advisors…….Planet Ford Spring is NOW Expanding our team!! Seeking Motivated individuals for High Volume and Record Sales Service Drive! Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at the #1 Planet Ford Spring, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Service Advisor who will help us redefine the car-buying and service experience. Does this sound like you? Apply now! Experienced Service Advisor can Earn $60,000-$120,000 What We Offer: · Top Pay in the Industry · High Volume Service Drive · Maintain Your Earned Tenure Benefits · New Hire Orientation · Help with Relocation Expenses · Aggressive Commission & Bonus Plan · Fast-Paced Environment Benefits: · 401(k) with Matching · Paid Training & Professional Development Plans · Health, Dental, Vision & Life Insurance · Career Growth Opportunities · Paid Time-Off · Employee Assistance Program · Flexible Schedule · Employee Discount · Family Leave · Referral Program Responsibilities and Qualifications: The Service Advisor is the face of the dealership for service customers. It is the Service Advisor's responsibility to present and sell needed products, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention. Must have the ability to communicate effectively, and ensure customers receive consistent, timely and accurate service. Must possess a strong ability to sell. Ability to remain calm and handle stressful situations. Excellent interpersonal skills which demonstrate a customer service-oriented attitude. Must be able to work with and assist all types of personalities and constituencies. Job Duties Greet customers in a timely, friendly manner and obtain pertinent vehicle information Actively promote and build rapport with the customer Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customer with a complete and accurate estimate of repair Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index) Strictly follow the manufacturer's warranty guidelines and procedures Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Job Requirements Must be able to manage in a fast-paced work environment with limited supervision Must have great customer service, phone and computer skills Positive, friendly attitude, along with a customer service mentality Previous automotive Service Advisor experience heavily preferred Must hold a high school diploma or equivalent Must be a minimum of eighteen years of age Must have a valid driver's license Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license. Why Planet Ford? Planet Ford offers the advantages that only a #1 volume selling, award winning dealership can. With one of the largest inventories of vehicles in stock to sell, 700+ cars sold and 4,500+ vehicles serviced daily, we are part of one of the largest Texas' independent, Top 100 auto retailers in the United States. World Class Automotive operates numerous dealerships across Texas - which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make Planet Ford an industry leader. To find out more, visit us at: ********************* APPLY TODAY! Planet Ford Experinced Service Advisor Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
    $60k-120k yearly 60d+ ago
  • Service Advisor - Planet Ford Dallas

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Description Experienced Service Advisor - Planet Ford Dallas Planet Ford Dallas is in need of a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Experience is a plus Competitive Pay Flexible Work Schedule Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits: 401K Health Insurance Dental Insurance Disability & Life Insurance Paid holidays Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation OJT on the job training Manufacturer's certification processes Soft skills / work process training Established career paths to achieve About Our Dealership Our business is BOOMING! Join our team to start your CAREER, not a job! Randall Reed's World Class Automotive Group The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career. Apply Today!
    $45k-70k yearly est. 26d ago
  • Service Advisor - Planet Ford Dallas

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Experienced Service Advisor - Planet Ford Dallas Planet Ford Dallas is in need of a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Experience is a plus Competitive Pay Flexible Work Schedule Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits: 401K Health Insurance Dental Insurance Disability & Life Insurance Paid holidays Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation OJT on the job training Manufacturer's certification processes Soft skills / work process training Established career paths to achieve About Our Dealership Our business is BOOMING! Join our team to start your CAREER, not a job! Randall Reed's World Class Automotive Group The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career. Apply Today!
    $45k-70k yearly est. 60d+ ago
  • Service Advisor - Planet Lincoln

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Description Job Purpose: Primary responsibility to make sure customers receive consistent, timely and accurate service. Greet customers when they arrive and receive the vehicle information. After the appointment the service manager must them schedule a return service appointment Clearly explain any repair order information to the customer and readily take in the requests of the customer for specific services desired Confirm the service repairs by test driving the vehicle and referring specific technicians to the customer. Estimating both time for repair and cost, while doing this they should also consider the schedule of the customer Maintaining high standards through the handling of customer complaints Ensure maintenance of all files required to meet and/or exceed government and factory requirements Skills/Qualifications Ability to identify the problem quickly. Good knowledge of automobiles. Effective analytical and communication skills. Effective people skills Good reading, computer, and mathematics skills Leadership quality Ability to learn new technology and repair and service procedures and specifications. Should be able to operate electronic diagnostic equipment. Job Requirements Must hold a high school diploma or equivalent Automotive technology certificate 5-7 years of technical experience preferred Superior customer interaction skills Basic Computer skills Positive, friendly attitude, along with a customer service mentality Enjoy working in a fast paced environment Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license. Benefits Benefits include medical and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
    $47k-75k yearly est. 4d ago
  • Service Advisor - Quick Lane Spring

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Description QUICK LANE - SPRING SERVICE ADVISOR The Largest 28 Bay Quick Lane Tire & Auto Center is Expanding! Seeking Customer Service Advisors for High Volume for Our Quick Lane Service Drive! Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? WE WANT YOU! As a Quick Lane Customer Service Advisor at largest 28 Bay Quick Lane Tire & Auto Center, it's more than just a job, it's a career! You will have the opportunity to join an incredible award-winning organization. We are looking for strong, energetic, people-focused Customer Service Advisor who will help us redefine the car-servicing experience. Does this sound like you? Apply now! Responsibilities and Qualifications The Customer Service Advisor is the face of our business for our customers and the main point of contact between them and our service technicians. It is the Customer Service Advisor's responsibility to services to the customer in a professional manner, addressing their automotive service and maintenance requirements as well as present and sell needed products. It is expected that the Customer Service Advisor to build rapport with the customer to promote customer satisfaction and long-lasting customer retention. Must have the ability to communicate effectively, and ensure customers receive consistent, timely and accurate service. Possess a strong ability to sell and able able to remain calm and handle stressful situations. Excellent interpersonal skills which demonstrate a customer service-oriented attitude. Must be able to work with and assist all types of personalities and constituencies. Job Responsibilities Greet the customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to the technicians. Upsell additional services using low pressure, high integrity methods. Provide accurate repair/maintenance estimates. Adhere to policies on vehicle care and operation. Timely and consistent follow up on each repair, keeping customers informed of progress. Sell and manage extended warranties. Inspect repair quality and ensure all work is complete. Notify customers when vehicles are ready for pick up. Review and explain repairs and associated costs with customers. Handle minor customer concerns and complaints. Keep Service Manager informed of ALL problems, including potential problems. Maintain Customer Satisfaction Index (CSI) scores in accordance to the Quick Lane standards. Job Requirements Must be able to manage in a fast-paced work environment with limited supervision Must have great customer service, phone and computer skills Positive, friendly attitude, along with a customer service mentality Previous automotive Service Advisor experience heavily preferred Must hold a high school diploma or equivalent Must be a minimum of eighteen years of age Must have a valid driver's license Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license. Total Rewards In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge. We are committed to helping you achieve these goals through our competitive benefits program! Aggressive, competitive weekly pay 401k plans with company matching program for most full-time team members Health care - medical, dental and vision insurance plans Life Insurance, short-term and long-term disability plans Paid holidays Vacation Employee discounts on service and cars Paid training and educational career path tool to assist in career development Opportunities to join our community service initiatives Employee referral program with bonus opportunities Why Quick Lane Tire and Auto? We offer the advantages that only an award winning, volume selling automotive organization can. We are part of one of the largest Texas' independent, Top 100 automotive groups in the United States. World Class Automotive operates numerous Quick Lane and dealerships across Texas - which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make us an industry leader. To find out more, visit us at: ************************ APPLY TODAY: Spring - Quick Lane Service Advisor Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
    $47k-75k yearly est. 2d ago
  • Service Advisor - Planet Lincoln

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Purpose: Primary responsibility to make sure customers receive consistent, timely and accurate service. Greet customers when they arrive and receive the vehicle information. After the appointment the service manager must them schedule a return service appointment Clearly explain any repair order information to the customer and readily take in the requests of the customer for specific services desired Confirm the service repairs by test driving the vehicle and referring specific technicians to the customer. Estimating both time for repair and cost, while doing this they should also consider the schedule of the customer Maintaining high standards through the handling of customer complaints Ensure maintenance of all files required to meet and/or exceed government and factory requirements Skills/Qualifications Ability to identify the problem quickly. Good knowledge of automobiles. Effective analytical and communication skills. Effective people skills Good reading, computer, and mathematics skills Leadership quality Ability to learn new technology and repair and service procedures and specifications. Should be able to operate electronic diagnostic equipment. Job Requirements Must hold a high school diploma or equivalent Automotive technology certificate 5-7 years of technical experience preferred Superior customer interaction skills Basic Computer skills Positive, friendly attitude, along with a customer service mentality Enjoy working in a fast paced environment Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license. Benefits Benefits include medical and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
    $47k-75k yearly est. 60d+ ago
  • Quick Lane Service Advisor - Humble

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    PLANET FORD - QUICK LANE - HUMBLE SERVICE ADVISOR Seeking Customer Service Retention and Sales Advisors for our Service Department and 2 High Volume for Quick Lane Service Locations in Humble and Porter, Texas! Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? WE WANT YOU! As a Quick Lane Customer Service Retention and Sales Advisor, it's more than just a job, it's a career! You will have the opportunity to join an incredible award-winning organization. We are looking for strong, energetic, motivated, self-starters who are people-focused to help us redefine the car-servicing experience with earning potential up to $80,000 annually. Does this sound like you? Apply now! Responsibilities The Customer Service Retention and Sales Advisor is the face of our business for our customers and the main point of contact between them and our service technicians. It is their responsibility to serve the customer in a professional manner, addressing their automotive service and maintenance requirements as well as present and sell needed products. It is expected that this person will build rapport with customers, promoting customer satisfaction and long-lasting customer retention. Must have the ability to communicate effectively, and ensure customers receive consistent, timely and accurate information. Possess a strong ability to sell and able to remain calm and handle stressful situations. Excellent interpersonal skills which demonstrate a customer service-oriented attitude. Must be able to work with and assist all types of personalities and constituencies. Job Responsibilities Greet customers promptly and courteously-attitude is everything! Listen to customers, clearly translating their needs. Upsell additional services using low pressure, high integrity methods. Provide accurate repair/maintenance estimates. Timely and consistent follow up on each repair, keeping customers informed of progress. Inspect repair quality and ensure all work is complete. Notify customers when vehicles are ready for pick up. Review and explain repairs and associated costs with customers. Handle minor customer concerns and complaints. Keep Service Manager informed of ALL problems, including potential problems. Maintain Customer Satisfaction Index (CSI) scores in accordance to the Quick Lane standards. Job Requirements Must be able to manage in a fast-paced work environment with limited supervision Positive, friendly attitude, along with a customer service mentality Must hold a high school diploma or equivalent Must be a minimum of eighteen years of age Must have a valid driver's license Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license. Total Rewards In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge. We are committed to helping you achieve these goals through our competitive benefits program! Aggressive pay with earning potential up to $80,000 annually 5 Day Work Week 401k plans with company matching program for most full-time team members Health care - medical, dental and vision insurance plans Life Insurance, short-term and long-term disability plans Paid holidays Vacation Employee discounts on service and cars Paid training and educational career path tool to assist in career development and growth Opportunities to join our community service initiatives Employee referral program with bonus opportunities Why Planet Ford and Quick Lane Tire and Auto? We offer the advantages that only an award winning, volume selling automotive organization can. We are part of one of the largest Texas' independent, Top 100 automotive groups in the United States. World Class Automotive operates numerous dealerships and Quick Lane facilities across Texas - which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make us an industry leader. To find out more, visit us at: ******************** APPLY TODAY: LINK Click in this link below to start the interview process! HRFix Interview Process
    $80k yearly 60d+ ago
  • Quick Lane Service Advisor - Humble

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Description PLANET FORD - QUICK LANE - HUMBLE SERVICE ADVISOR Seeking Customer Service Retention and Sales Advisors for our Service Department and 2 High Volume for Quick Lane Service Locations in Humble and Porter, Texas! Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? WE WANT YOU! As a Quick Lane Customer Service Retention and Sales Advisor, it's more than just a job, it's a career! You will have the opportunity to join an incredible award-winning organization. We are looking for strong, energetic, motivated, self-starters who are people-focused to help us redefine the car-servicing experience with earning potential up to $80,000 annually. Does this sound like you? Apply now! Responsibilities The Customer Service Retention and Sales Advisor is the face of our business for our customers and the main point of contact between them and our service technicians. It is their responsibility to serve the customer in a professional manner, addressing their automotive service and maintenance requirements as well as present and sell needed products. It is expected that this person will build rapport with customers, promoting customer satisfaction and long-lasting customer retention. Must have the ability to communicate effectively, and ensure customers receive consistent, timely and accurate information. Possess a strong ability to sell and able to remain calm and handle stressful situations. Excellent interpersonal skills which demonstrate a customer service-oriented attitude. Must be able to work with and assist all types of personalities and constituencies. Job Responsibilities Greet customers promptly and courteously-attitude is everything! Listen to customers, clearly translating their needs. Upsell additional services using low pressure, high integrity methods. Provide accurate repair/maintenance estimates. Timely and consistent follow up on each repair, keeping customers informed of progress. Inspect repair quality and ensure all work is complete. Notify customers when vehicles are ready for pick up. Review and explain repairs and associated costs with customers. Handle minor customer concerns and complaints. Keep Service Manager informed of ALL problems, including potential problems. Maintain Customer Satisfaction Index (CSI) scores in accordance to the Quick Lane standards. Job Requirements Must be able to manage in a fast-paced work environment with limited supervision Positive, friendly attitude, along with a customer service mentality Must hold a high school diploma or equivalent Must be a minimum of eighteen years of age Must have a valid driver's license Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license. Total Rewards In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge. We are committed to helping you achieve these goals through our competitive benefits program! Aggressive pay with earning potential up to $80,000 annually 5 Day Work Week 401k plans with company matching program for most full-time team members Health care - medical, dental and vision insurance plans Life Insurance, short-term and long-term disability plans Paid holidays Vacation Employee discounts on service and cars Paid training and educational career path tool to assist in career development and growth Opportunities to join our community service initiatives Employee referral program with bonus opportunities Why Planet Ford and Quick Lane Tire and Auto? We offer the advantages that only an award winning, volume selling automotive organization can. We are part of one of the largest Texas' independent, Top 100 automotive groups in the United States. World Class Automotive operates numerous dealerships and Quick Lane facilities across Texas - which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make us an industry leader. To find out more, visit us at: ******************** APPLY TODAY: LINK Click in this link below to start the interview process! HRFix Interview Process
    $80k yearly 26d ago
  • Service Advisor - Planet Ford - Humble

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Service Advisor - Planet Ford Humble We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Duties: Demonstrating ability to maintain a high level of enthusiasm and rapport building techniques with customers. Provides management pertinent customer information. Greet customers when they arrive and receive the vehicle information. Clearly explain any repair order information to the customer and readily take in the requests of the customer for specific services desired. Estimating both time for repair and cost. Confirm with customer. Maintaining high standards with customers to attain the highest customer satisfaction at all times. Prompt handling of customer complaints. Ensure maintenance of all files required to meet and/or exceed government and factory requirements. Skills/Qualifications: Customer Focus. Ability to identify the problem quickly. Good knowledge of automobiles a plus. Effective analytical and communication skills. Effective people skills. Good reading, computer, and mathematics skills. Ability to learn new technology and service procedures. Meet Production Goals. Good time management skills with the aptitude of meeting all targets. Job Requirements: Must hold a high school diploma or equivalent. Previous Service Advisor experience a must. Superior customer interaction skills. Basic Computer skills. Positive, friendly attitude, along with a customer service mentality. Enjoy working in a fast paced environment. Able to lift up to 50 pounds. Able to work on your feet for extended periods of time. All applicants must be able to pass pre-employment testing to include background checks and drug screen. Benefits We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits: 401K Health Insurance Dental Insurance Disability & Life Insurance Paid holidays Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation OJT on the job training Manufacturer's certification processes Soft skills / work process training Established career paths to achieve Our business is BOOMING! Join our team to start your CAREER, not a job! Randall Reed's World Class Automotive Group The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career. Please click on the link below to start the interview process! HRFix Interview Process
    $47k-76k yearly est. 60d+ ago
  • Service Advisor - Planet Ford - Humble

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Description Service Advisor - Planet Ford Humble We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Duties: Demonstrating ability to maintain a high level of enthusiasm and rapport building techniques with customers. Provides management pertinent customer information. Greet customers when they arrive and receive the vehicle information. Clearly explain any repair order information to the customer and readily take in the requests of the customer for specific services desired. Estimating both time for repair and cost. Confirm with customer. Maintaining high standards with customers to attain the highest customer satisfaction at all times. Prompt handling of customer complaints. Ensure maintenance of all files required to meet and/or exceed government and factory requirements. Skills/Qualifications: Customer Focus. Ability to identify the problem quickly. Good knowledge of automobiles a plus. Effective analytical and communication skills. Effective people skills. Good reading, computer, and mathematics skills. Ability to learn new technology and service procedures. Meet Production Goals. Good time management skills with the aptitude of meeting all targets. Job Requirements: Must hold a high school diploma or equivalent. Previous Service Advisor experience a must. Superior customer interaction skills. Basic Computer skills. Positive, friendly attitude, along with a customer service mentality. Enjoy working in a fast paced environment. Able to lift up to 50 pounds. Able to work on your feet for extended periods of time. All applicants must be able to pass pre-employment testing to include background checks and drug screen. Benefits We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits: 401K Health Insurance Dental Insurance Disability & Life Insurance Paid holidays Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation OJT on the job training Manufacturer's certification processes Soft skills / work process training Established career paths to achieve Our business is BOOMING! Join our team to start your CAREER, not a job! Randall Reed's World Class Automotive Group The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career. Please click on the link below to start the interview process! HRFix Interview Process
    $47k-76k yearly est. 16d ago
  • Service Advisor - Planet Ford Dallas

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Description Experienced Service Advisor - Planet Ford Dallas Planet Ford Dallas is in need of a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Experience is a plus Competitive Pay Flexible Work Schedule Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits: 401K Health Insurance Dental Insurance Disability & Life Insurance Paid holidays Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation OJT on the job training Manufacturer's certification processes Soft skills / work process training Established career paths to achieve About Our Dealership Our business is BOOMING! Join our team to start your CAREER, not a job! Randall Reed's World Class Automotive Group The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career. Apply Today!
    $45k-70k yearly est. 26d ago
  • Randall Reed's Planet Ford 635 - Automotive Service Advisor

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service-someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs. Job Responsibilities Attitude is everything-greet service department customers promptly and courteously Listen to each customer and clearly articulate repair needs to techs Upsell recommended/additional services using low-pressure, high-integrity methods Provide accurate estimates of repair/maintenance costs Adherence to dealership policy on customer vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure that all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits: 401K Health Insurance Dental Insurance Disability & Life Insurance Paid holidays Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation OJT on the job training Manufacturer's certification processes Soft skills / work process training
    $46k-56k yearly est. 7d ago
  • Automotive Service Advisor Needed ASAP

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Description Job Purpose: Primary responsibility to make sure customers receive consistent, timely and accurate service. Greet customers when they arrive and receive the vehicle information. After the appointment the service manager must them schedule a return service appointment Clearly explain any repair order information to the customer and readily take in the requests of the customer for specific services desired Confirm the service repairs by test driving the vehicle and referring specific technicians to the customer. Estimating both time for repair and cost, while doing this they should also consider the schedule of the customer Maintaining high standards through the handling of customer complaints Ensure maintenance of all files required to meet and/or exceed government and factory requirements Skills/Qualifications Ability to identify the problem quickly. Good knowledge of automobiles. Effective analytical and communication skills. Effective people skills Good reading, computer, and mathematics skills Leadership quality Ability to learn new technology and repair and service procedures and specifications. Should be able to operate electronic diagnostic equipment. Job Requirements Must hold a high school diploma or equivalent Automotive technology certificate 5-7 years of technical experience preferred Superior customer interaction skills Basic Computer skills Positive, friendly attitude, along with a customer service mentality Enjoy working in a fast paced environment Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license. Benefits Benefits include medical and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
    $46k-56k yearly est. 10d ago
  • Randall Reed's Planet Ford 635 - Automotive Service Advisor

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service-someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs. Job Responsibilities Attitude is everything-greet service department customers promptly and courteously Listen to each customer and clearly articulate repair needs to techs Upsell recommended/additional services using low-pressure, high-integrity methods Provide accurate estimates of repair/maintenance costs Adherence to dealership policy on customer vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure that all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits: 401K Health Insurance Dental Insurance Disability & Life Insurance Paid holidays Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation OJT on the job training Manufacturer's certification processes Soft skills / work process training
    $46k-56k yearly est. 60d+ ago
  • Automotive Service Advisor Needed ASAP

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Purpose: Primary responsibility to make sure customers receive consistent, timely and accurate service. Greet customers when they arrive and receive the vehicle information. After the appointment the service manager must them schedule a return service appointment Clearly explain any repair order information to the customer and readily take in the requests of the customer for specific services desired Confirm the service repairs by test driving the vehicle and referring specific technicians to the customer. Estimating both time for repair and cost, while doing this they should also consider the schedule of the customer Maintaining high standards through the handling of customer complaints Ensure maintenance of all files required to meet and/or exceed government and factory requirements Skills/Qualifications Ability to identify the problem quickly. Good knowledge of automobiles. Effective analytical and communication skills. Effective people skills Good reading, computer, and mathematics skills Leadership quality Ability to learn new technology and repair and service procedures and specifications. Should be able to operate electronic diagnostic equipment. Job Requirements Must hold a high school diploma or equivalent Automotive technology certificate 5-7 years of technical experience preferred Superior customer interaction skills Basic Computer skills Positive, friendly attitude, along with a customer service mentality Enjoy working in a fast paced environment Able to lift up to 50 pounds Able to work on your feet for extended periods of time All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license. Benefits Benefits include medical and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
    $46k-56k yearly est. 60d+ ago
  • Randall Reed's Planet Ford 635 - Customer Service Representative - No Dealership Experience Required

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Randall Reed's Planet Ford 635 - Customer Service Representative | Email Sheena Sharapata directly at ******************* No automotive experience necessary Looking for energetic, outgoing and ambitious professionals eager to learn and develop a career with Prestige Ford We will provide training by upper level management at the dealership on all sales processes and procedures Paid training and competitive pay plan 5 Day Work Week Bilingual a plus not necessary Position Mission Statement: To guide retail sales clients through the proven sales process. To ensure a superior sale, aftermarket, finance and follow up for each retail client. Daily Tasks Include: Input all clients into Customer Management System Follow proven sales processes Ensure a superior client experience Follow up with all sold and un-sold clients Continuous employee training Benefits: We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following: 401K Health Insurance Dental Insurance Disability & Life Insurance Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation On the job training Manufacturer's certification processes Established career paths to achieve long term success Randall Reed's World Class Automotive Group: The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships in Houston and Dallas locations. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.
    $24k-30k yearly est. Easy Apply 60d+ ago
  • Randall Reed's Planet Ford 635 - Customer Service Representative - No Dealership Experience Required

    World Class Automotive Organization 3.7company rating

    Service advisor job at World Class Automotive Group LP

    Job Description Randall Reed's Planet Ford 635 - Customer Service Representative | Email Sheena Sharapata directly at ******************* No automotive experience necessary Looking for energetic, outgoing and ambitious professionals eager to learn and develop a career with Prestige Ford We will provide training by upper level management at the dealership on all sales processes and procedures Paid training and competitive pay plan 5 Day Work Week Bilingual a plus not necessary Position Mission Statement: To guide retail sales clients through the proven sales process. To ensure a superior sale, aftermarket, finance and follow up for each retail client. Daily Tasks Include: Input all clients into Customer Management System Follow proven sales processes Ensure a superior client experience Follow up with all sold and un-sold clients Continuous employee training Benefits: We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following: 401K Health Insurance Dental Insurance Disability & Life Insurance Flexible work schedule Randall Reed's World Class Automotive Group also offers educational and long term career assistance: World Class University New hire orientation On the job training Manufacturer's certification processes Established career paths to achieve long term success Randall Reed's World Class Automotive Group: The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships in Houston and Dallas locations. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.
    $24k-30k yearly est. Easy Apply 23d ago

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