Analyst - Field Technology
Dublin, OH jobs
When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
This role plays a pivotal role in the continuous rationalization and implementation of business-to-consumer, business-to-employee, and business-to-business technology hardware. From a hardware installation lifecycle perspective, this role predominately acts as a business analyst but also demonstrates project management and quality assurance functions. The Jr. Analyst- Field Technology will act accordingly on implementation campaigns/ new construction installation that have support issue customer experiences and business processes.
Responsibilities
Contemplating, synthesizing, and facilitating prioritization of requirements and designs from the perspective of end-users and stakeholders (contributing to solution roadmap, documentation and installation requirements).
Managing post installation issue resolution from beginning to post implementation by utilizing the specific support teams that will resolve the issues while maintaing constant contact with the customer (store) until resolution. The success of implementation and construction technology installations while giving white glove service is the primary goal.
Within implementation installations, contributing to execution of quality assurance, preparation of installation materials/session delivery, and provision of implementaiton support.
Conducting post-installation and run-time performance measurement.
Researching technology and industry trends for potential incorporation.
Minimum Wage USD $60,000.00/Yr. Maximum Wage USD $102,000.00/Yr. Qualifications
Bachelor's degree in Project Management or Business, with skillsets in support and /or related field required.
Business analysis experience in transformative ‘installation" efforts aimed to deliver better end-user physical and technological experiences and business process optimization via delivery of hardware and software applications. Familiarity with all Wendy's technology (and capabilities/differences), device form-factors, and ‘best-practice' trends is necessary. Experience should include rationalization/documentation of requirements and solutions designs related to supporting applications and business processes. Particular focus on contemplating, documenting, and training business process impacts is desired. (5+ years experience).
Experience conceiving and implementing capture of information to measure performance of installation processes and employing data analytics skills to anchor rationale for recommended improvements is expected. (5+ years experience)
Expertise participating in and managing multiple projects at a time is essential, which requires the ability to speak to the process and translate or reshape business expectations to coincide with the latest Wendy's Technology Hardware Stack. Leadership in the form of achieving derived milestones through cultivated teamwork and transparency is expected. (5+ years experience)
ServiceNow use, dashboard and reporting design experience, anchored from internal user perspective. Storyboarding continual improvement on processes visualizing better efficiency for interal team usage and reporting. (3+ years experience)
Experience executing (ideally in automated fashion) test cases and scripts. (3+ years experience)
Expected Work Location (Remote): It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or to other location(s) as designated by the Company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote
Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 7.5% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ***********************
NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
Auto-ApplySr. Workday Payroll Support Analyst
Remote
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Summary
The Senior Workday Payroll Support Analyst plays a pivotal role in ensuring the seamless operation and optimization of our Workday Payroll System. The role is responsible for leading technical payroll support within Workday, driving configuration and enhancement initiatives, and ensuring the overall health and accuracy of payroll operations. The role will have responsibility for managing complex technical issues, providing advanced troubleshooting support, and driving innovative solutions to enhance system functionality. Additionally, this role collaborates closely with stakeholders across various departments, serving as a subject matter expert and key point of contact for payroll-related inquiries and initiatives. The ideal candidate brings deep Workday Payroll expertise, thrives in a collaborative environment, and excels at solving complex system issues in support of our growing business.
This is a Remote position.
Job Responsibilities and Duties
Assume leadership of technical support efforts for Workday U.S. Payroll, specializing in resolving intricate issues and providing expert guidance to the payroll team.
Take ownership of configuring and maintaining Workday U.S. Payroll and Time Tracking modules, ensuring precise and streamlined processing of payroll data with a focus on accuracy, efficiency, and compliance.
Lead the testing and implementation of Workday U.S. Payroll updates, enhancements, and Workday releases.
Foster seamless collaboration with cross-functional teams including Compensation, Benefits, and Operations to elicit requirements, offer advanced technical solutions, and lead delivery of system enhancements.
Organize and lead meetings with stakeholder group, contributing insights, and fostering a collaborative work environment.
Write and maintain documentation of processes, configurations, and issue resolutions, ensuring comprehensive records are readily accessible.
Exhibit effective communication skills when liaising with end-users, vendors, and team members, delivering articulate and succinct technical guidance.
Provide dedicated support to the Controllership team's SOX configurable controls within Workday U.S. Payroll, ensuring that these controls are appropriately designed and function effectively.
Knowledge, Skills, and Abilities
Deep understanding of payroll operations and system configuration within Workday.
Workday Payroll Certification or equivalent.
Familiarity with relevant regulations and laws governing US payroll processes.
Strong analytical and troubleshooting skills with a focus on root cause resolution.
Effective verbal and written communication skills, with the ability to explain technical details to non-technical users.
Strong interpersonal skills and ability to thrive in a collaborative environment
Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities
*Eligibility criteria applies
Pay Range - $78,318.00 - $129,888.00 *The salary paid to a successful applicant will depend on the applicant's experience, qualifications, business needs and resources, and the candidate's location.
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Auto-ApplyLoan Support Analyst Sr
Pittsburgh, PA jobs
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst Sr. within PNC's Asset Backed Finance within the CLLO organization, you will be based in Pittsburgh, PA, Cleveland, OH, Brecksville, OH, Kalamazoo, MI, Dallas, TX or within PNC footprint locations.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion.
Hours for this role are Monday - Friday, 8:00 am EST - 5:00 pm EST.
The ideal candidate will meet the following qualifications:
• Exposure to ACBS
• Wire transfer experience
• Loan administration experience, with an emphasis on application of
payments
• Account reconciliation experience
• Excel spreadsheet familiarity
• Loan Servicing Experience
• Commercial Loan Knowledge
• Operations Experience
You can expect to start the day with any high priority items from the day prior, if any high priority items were not completed the previous day. You will be expected to conduct due diligence for advances, review notices and input advances into the system before releasing advances. You can also expect to complete rate roll overs and move payments.
In this role, you will follow up with notices from agent banks/clients, balance general ledgers and proactively manage your portfolio of clients to ensure a smooth client experience for the agent bank and clients.
We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending organization.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
Executes varied and complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for larger, more complex or sensitive assigned accounts or portfolio.
Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
Ensures the appropriate materials and documentation are available to complete transactions. May assist with training/coaching of new hires. May serve as a subject matter resource for the team.
Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAnalytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation StrategiesCompetenciesAccuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating ProceduresWork ExperienceRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $37,000.00 - $73,025.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 12/15/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Auto-ApplyLoan Support Analyst Sr
Pittsburgh, PA jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst Sr. within PNC's Asset Backed Finance within the CLLO organization, you will be based in Pittsburgh, PA, Cleveland, OH, Brecksville, OH, Kalamazoo, MI, Dallas, TX or within PNC footprint locations.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion.
Hours for this role are Monday - Friday, 8:00 am EST - 5:00 pm EST.
The ideal candidate will meet the following qualifications:
- Exposure to ACBS
- Wire transfer experience
- Loan administration experience, with an emphasis on application of
payments
- Account reconciliation experience
- Excel spreadsheet familiarity
- Loan Servicing Experience
- Commercial Loan Knowledge
- Operations Experience
You can expect to start the day with any high priority items from the day prior, if any high priority items were not completed the previous day. You will be expected to conduct due diligence for advances, review notices and input advances into the system before releasing advances. You can also expect to complete rate roll overs and move payments.
In this role, you will follow up with notices from agent banks/clients, balance general ledgers and proactively manage your portfolio of clients to ensure a smooth client experience for the agent bank and clients.
We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending organization.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Executes varied and complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for larger, more complex or sensitive assigned accounts or portfolio.
+ Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
+ Ensures the appropriate materials and documentation are available to complete transactions. May assist with training/coaching of new hires. May serve as a subject matter resource for the team.
+ Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
+ Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies
**Competencies**
Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures
**Work Experience**
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $37,000.00 - $73,025.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 12/15/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Loan Support Analyst Sr
Dallas, TX jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst Sr. within PNC's Asset Backed Finance within the CLLO organization, you will be based in Pittsburgh, PA, Cleveland, OH, Brecksville, OH, Kalamazoo, MI, Dallas, TX or within PNC footprint locations.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion.
Hours for this role are Monday - Friday, 8:00 am EST - 5:00 pm EST.
The ideal candidate will meet the following qualifications:
- Exposure to ACBS
- Wire transfer experience
- Loan administration experience, with an emphasis on application of
payments
- Account reconciliation experience
- Excel spreadsheet familiarity
- Loan Servicing Experience
- Commercial Loan Knowledge
- Operations Experience
You can expect to start the day with any high priority items from the day prior, if any high priority items were not completed the previous day. You will be expected to conduct due diligence for advances, review notices and input advances into the system before releasing advances. You can also expect to complete rate roll overs and move payments.
In this role, you will follow up with notices from agent banks/clients, balance general ledgers and proactively manage your portfolio of clients to ensure a smooth client experience for the agent bank and clients.
We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending organization.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Executes varied and complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for larger, more complex or sensitive assigned accounts or portfolio.
+ Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
+ Ensures the appropriate materials and documentation are available to complete transactions. May assist with training/coaching of new hires. May serve as a subject matter resource for the team.
+ Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
+ Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies
**Competencies**
Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures
**Work Experience**
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $37,000.00 - $73,025.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 12/15/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
IT Support Technician I
Smoketown, PA jobs
WebstaurantStore, a division of Clark Associates, is seeking motivated entry-level IT professionals to join our team in Smoketown, PA. As an IT Support Technician, you'll gain hands-on experience in a fast-paced environment, working alongside seasoned IT experts. In this role, you'll provide technical support to employees across the company, troubleshooting hardware, software, and network issues to keep operations running smoothly.
Applicants must be able to commute to our Smoketown, PA office. A hybrid in-office/work from home schedule is available after an initial training period.
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
* Provide technical support to end-users via phone, email, and in-person.
* Assist in troubleshooting and resolving hardware, software, and network issues.
* Create and manage user accounts and permissions.
* Assist with the setup and deployment of new equipment.
* Document and track support requests and resolutions.
* Participate in IT projects and contribute to their successful completion.
* Maintain a high level of customer service and professionalism.
Physical Requirements
* Work is performed while sitting/standing and interfacing with a personal computer.
* Requires the ability to communicate effectively using speech, vision, and hearing.
* Requires the regular use of hands for simple grasping and fine manipulations.
* Requires occasional bending, squatting, crawling, climbing, and reaching.
* Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
No prior experience required; relevant experience is a plus.
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
* Basic understanding of computer hardware, software, and networking concepts.
* Strong problem-solving and analytical skills.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Eagerness to learn and adapt to new technologies.
* Exceptional attention to detail and accuracy.
IT Analyst - The Langham, Boston
Remote
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
The Langham, Boston is one of the city's most historic hotels and one of the most iconic luxury hotels in the US. You will work closely with the Director of IT in the day-to-day operations of the IT department as well as supporting property guests by delivering high standards in alignment with the culture and values of Langham Hospitality Group.
Key Responsibilities:
Provide technical assistance (via phone, email, or in person) and support for helpdesk tickets
Provide outstanding client and guest support in line with 5-star Hotel standards
Available for guest room and meeting room technology support as necessary
Conduct self in a most professional manner at all times to reflect the Hotel standards
Assist with the rollout of new systems and updating of existing systems in a 24/7 production environment
Maintain inventory for all hardware and software assets
Work with Director of IT to ensure strict enforcement of Infosec policies
Create and maintain ActiveDirectory user and machine accounts
Take lead on new user onboarding
Act as an onsite expert for Microsoft Office products
Under guidance of Director of IT, act as escalation point for A/V system troubleshooting
Assist with the general troubleshooting of network backbone, server, and storage components, and escalate or resolve with vendor support as necessary
Support management and staff in their utilization of remote work software
Ensure that each piece of computer equipment and the computer room are kept clean
Organize and maintain repository of software and license information
Act as “system owner” for select systems as delegated by Director of IT
Any other IT-related duties as delegated by the Director of IT
Qualifications:
2-3 years' experience supporting business systems
Candidate should have a mature and professional attitude with good written and oral communication skills
Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks
An analytical approach to problems and a regard for detail and accuracy
Able to provide help and support to both guests and colleagues
Capable of seeking solutions and answers utilizing both group and external sources
A self-motivated individual able to identify, take ownership and implement new technology related procedures that will improve guest service, operations and profitability
Able to break down and relay technical information to non-technical persons
All relevant certifications acquired and up to date
Legally authorized to work in the United States
Salary Range:
$36.05 - $38.46 per hour
For more information about the property, please visit: ****************************************************
Auto-ApplyHelp Desk Specialist
Pittsburgh, PA jobs
YinzCam is a tech leader in sports, developing mobile apps, Connected TV apps, and analytics solutions for sports teams, leagues, events, and venues worldwide. With over 180 professional sports clients and more than 100 million app installs globally, we are dedicated to developing technology to connect fans with the live events they love, year-round, 24/7. Our IPTV product has elevated venues like Mercedes-Benz Stadium, Rocket Mortgage FieldHouse, and Allegiant Stadium.
Our digital products are used by 200+ professional sports teams and leagues around the world, including clubs and stadiums in the NFL, NBA, MLS, NHL, Liga MX, English Premier League, AFL (Australia), and more. Read more about our story and clients at *************************
NOTE
: This is an in-office role in Pittsburgh, PA, USA. Candidates must be within commutable distance to our Pittsburgh office.
YinzCam is looking for a client-focused and proactive Help Desk Specialist to provide responsiveness to clients on the use of YinzCam's official mobile apps.The ideal candidate has a passion for troubleshooting, problem solving, responsiveness, and the intricacies of club apps for sports. In addition, they must be a self-starter with the ability to learn about technology, mobile apps, content-management systems, and to manage multiple customer requests at a fast pace, particularly on game-days, without dropping the ball. We are a 24/7/365 global sports entity, so a solid understanding and love of sports and digital platforms is highly desired. As is the case in sports, hard work, passion, drive, client focus, and understanding what clients want are the elements that will make for a successful and integral part of our team.
We are looking for someone who...
Thinks nothing is impossible
Relishes the intensity and pace of the sports industry
Is client-focused, prompt, and attentive to client needs
Will do whatever it takes to troubleshoot and solve a technical problem
What you will be doing...
Responding promptly to client questions around YinzCam's apps and products
Reviewing problem reports from fans and customers, to reproduce issues rapidly on game-days
Proactively verifying that all of the content and information in YinzCam's apps is up-to-date on a daily basis, e.g., stats are updating correctly in an app on game-day
Proactively testing all of YinzCam's apps and their features on a daily basis
Be our MVP if you have...
2 years+ of experience in help-desk experience
Solid understanding of sports stats and content
Experience with digital platforms/tools, and content management systems
Experience with Java, SQL & Python
Experience with finding and reproducing issues in apps for sports
Strong work ethic and team-oriented who can work with cross-functional teams like Engineering and Project Management
Flexible to work evenings and/or weekends particularly to monitor games and events including weekends, nights, and holidays
Appetite and ability to thrive in a high energy fast-paced digital environment
Strong desire to learn and grow career
Degree in business, engineering, sports management
Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future.This is a contract role with the potential to transition into a permanent position based on performance and business needs. Applicants must be within a commutable distance to our Pittsburgh office in East Liberty.
Computer Support Specialist, Sr | Applications & Customer Relations
Laramie, WY jobs
Join Our Campus Community!
Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
Why Choose Us?
At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include:
Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.
Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs.
Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.
Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.
Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources.
At the University of Wyoming, we're committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW's Benefits Summary.
JOB TITLE:
Computer Support Specialist, Sr.
JOB PURPOSE:
Provide basic and routine computer support for unit operations including troubleshooting systematic departmental network, or server problems, software, hardware, peripherals and bringing the system back online; design a variety of queries and reports, coordinate, schedule and monitor data input and processing runs on Administrative or Academic systems; act as liaison between units and Information Technology; provide programming to correct and modify user's software programs. Provide information about appropriate computer and software usage and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
May establish and troubleshoot basic LAN systems.
Provide hardware/software modifications, developments or updates to designated system; provide basic network system modifications or updates to enhance network operations.
Provide programming to correct and modify users' software programs.
Respond to system failures to bring the system back to functioning levels of operation.
Troubleshoot basic and routine computer, network, or server problems; act as liaison between units and Information Technology.
Provide computer training; write or maintain user documentation/manuals for basic and routine software applications.
Prepare and schedule computer runs to process and backup files; organize data input for processing and prepare and maintain input logs; provide analytical/statistical services.
May review output for completeness and accuracy; create and distribute reports/data runs.
Prepare a variety of basic and routine reports and queries using a variety of software and systems.
Assist users to obtain required data and reports.
Assist with designated computer security systems/password/file protection protocol; work with Unit/Information Technology regarding security problems, as directed.
Assess computing needs and provide information to aid in identifying potential use of available computing resources.
Set up operational procedures for users.
Serve as technical resource to unit; provide basic and routine technical assistance and advice to unit, faculty, staff, and students with computer or data communications related hardware, software, and peripheral questions by phone or in person.
SUPPLEMENTAL FUNCTIONS:
Maintain inventory of computer-related materials/supplies.
Assist with departmental procedures and interpretation of policy.
Keep abreast of new or enhanced technologies; may recommend software/hardware purchases.
Evaluate and assess departmental needs; recommend or develop improvements to system.
COMPETENCIES:
Attention to Detail
Analysis/Problem Identification
Consistency
Independence
Service Orientation
Quality Orientation
Work Prioritization & Management
REMOTE WORK ELIGIBILITY:
This position provides vital support to campus customers and requires the successful candidate be available to work on campus.
MINIMUM QUALIFICATIONS:
Education: Vocational School, On-the-Job Experience, or Associate's degree
Experience: 2 years work-related experience
Required licensure, certification, registration or other requirements: Valid driver's license with a motor vehicle record (MVR) compliant with the University Vehicle Use Policy.
DESIRED QUALIFICATIONS:
Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users
2+ years of experience in computer support, systems administration, or IT consulting
Experience providing technical support in a higher education or similarly complex, decentralized environment
REQUIRED APPLICATION MATERIALS:
Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:
Cover letter
Resume or C.V.
Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position).
Due to a current system limitation, you may only be prompted to upload your resume/CV and a Cover Letter. to ensure your application is complete, we recommend you put all of your application materials into one file with your cover letter. However, if you're experiencing any issues in doing so, please send any additional application materials to ****************, and a recruiter will manually add them to your application packet. To help us process your application more efficiently, please include the 6-digit job ID number (located at the bottom of the job posting) in your email.
This position will remain open until filled. Complete applications received by 10/28/2025 will receive full consideration.
WORK AUTHORIZATION REQUIREMENTS:
The successful candidate must be eligible to work in the United States. Sponsorship for H-1B work authorization or work visa is not available for this position.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn move about Laramie, by visiting the About Laramie website.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
Auto-ApplyIT Field Technician
Pittsburgh, PA jobs
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are now hiring a Full-Time IT Field Technician in Pittsburgh, PA. The IT Field Technician is responsible for providing IT services and support. This role will have a focus on smart home technology.
Starting pay is $50,000/annually
Responsibilities
Provide prompt, courteous support company wide, in person, phone, or email
Diagnose and troubleshoot hardware and software issues primarily in a Windows environment
Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services
Travel to regional offices to troubleshoot and resolve issues
Travel to regional homes to install and support smart home technology
Document, track, and monitor technical problems and solutions
Inform management of recurring problems
Check in regularly with regional office managers to review the IT needs of the office and to ensure that all IT equipment is functioning as needed
Identify and escalate situations requiring urgent attention
Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
Additional tasks and responsibilities may be assigned
Minimum Requirements
Minimum two years of professional IT experience
Audio / visual experience a plus
Valid driver's license
Proficiency in AD, Office365, multiple browsers, computer hardware
Experience supporting Android and iPhone, Mobile Device Management a plus
Working knowledge of printer management
Experience working with LAN administration
Logical troubleshooting skills
Excellent time management, interpersonal skills, and a high-level attention to detail
Understanding of best security practices and continual updating of knowledge base
Why Community Options?
Competitive Insurance Benefits (Medical, Dental, Vision)
Paid Holidays-Including a Birthday Holiday
Generous PTO
Employee Incentive & Discount Programs
403b Retirement Plan
Incredible career growth opportunities
Send Resumes to: *********************
Community Options is an Equal Opportunity Employer M/F/D/V
Easy ApplyTechnology Enablement Executive
Exton, PA jobs
Job Description
Role Title: Technology Enablement Executive Reporting to: Head of Global Implementations and Technology
Two of the largest corporate travel agencies in the US and UK created of One Global Travel in May 2022, a joint venture designed to put local expertise at the heart of a truly global travel solution. World Travel, Inc. (US) and Clarity (UK) have a long-standing partnership, which will expand to incorporate key global market regions and provide a partner community unlike any other servicing the needs of multinational Customers.
The Technology Enablement Executive role is a critical role that will focus on implementing the One Global Technology (for both global and local clients
OneTech/Concur OBT (across partners utilizing the World Travel Concur Reseller agreement)
OneProfile/Umbrella Faces s
Other One Global technology (including, but not limited to OneTracker, OneMobile, OneReporting) to support the Community's Global and local wins.
You will forge strong relationships with the One Global Community Partner Implementation Managers and internal teams to ensure sites are built in a timely manner and to spec.
You will also work with the Global Technology Onboarding and Implementation Manager, suppliers and the World Travel Concur Team to identify process improvements to help ensure implementations are carried out effectively.
In addition to the Implementation of clients on our technology, you will be responsible for the ongoing second line support of these products and managing escalations with our providers.
The role will also focus on the onboarding of new partners so that they are ready to use the products both locally and globally. This will involve following processes to take a partner through setup, end to end testing and sign-off.
A key element to this role is bringing on new technology that is required to support our One Global Technology strategy. This may be provided by one of our JV owners, or by a third-party supplier and the successful candidate would be involved in the addition of these new products and creation of both partner onboarding and client implementation processes.
The successful candidate should have a deep understanding of global markets, systems and formats (Amadeus / Sabre / Travelport) and experience in managing Global Concur Implementations and agency change processes.
Implementation of customers across WTI and Partner Markets utilizing the WTI Concur agreement
Technical Implementation of other One Global technologies for Community Partners
SME on Concur Travel and integration with other systems
Understanding and supporting the documentation and delivery of Client requirements
Follow, maintain and improve standard documentation and processes for all customer tasks to help increase efficiencies and consistency while minimising cost and errors
Triage problems reported by partners and provide solutions and resource for resolution
Act as a team player supporting all other individuals within the team
Liaison with third-party suppliers to ensure appropriate setup and problem resolution
Configure, test and roll out Online Booking Tool changes and implementations, as needed
Configure, test and roll out One Global Product changes and implementations, as needed
Configure, test and roll out Umbrella Faces changes and implementations, as needed
Document solutions and changes for training and maintain Standard Operating Procedures
Significant experience in Concur technical implementations within a TMC environment essential
Experience with Umbrella Faces or similar profile management tool and HR system integrations
Thorough knowledge of travel industry operations, technologies and corporate travel tools are essential
Comfortable in a partner/customer facing position
Solid understanding of global markets and the different nuances between regions
Proven Project and Product management skills
Capable of working independently and in a team environment as a role model, supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
Proactive, consultative and analytical with ability to follow through consistently
Self-directed, organized and able to properly prioritize tasks
Ability to work in a fast-paced, stressful environment
Technical Aptitude
High level of competency in Office - Word, PowerPoint, Excel
Microsoft Visio experience desired
Innovative with a desire to constantly improve products and processes
IT Technician II
Langhorne, PA jobs
Job Details Langhorne, PA Full Time 2 Year Degree $55000.00 - $60000.00 Salary/year Up to 25% Day Information TechnologyDescription
Join us at Delta Community Supports, Inc. (“Delta”), where every day brings the opportunity to make a difference in the lives of others! As leading provider of support services for individuals with intellectual and developmental disabilities, we're on a mission to empower and enrich the lives of those we serve. Are you passionate about fostering independence, promoting inclusion, and creating meaningful connections? If so, come be a part of our dynamic team where innovation, compassion, and dedication drive our every endeavor. Embark on a rewarding career journey with Delta Community Supports, Inc., and help us shape a brighter future for all!
Delta Community Supports, Inc. is seeking an organized and efficient Help Desk Technician - Level 2 for our Information Technology Department. Must have with excellent communication skills, strong analytical and problem solving skills and resilient customer service and collaboration skills. Responsible for maintaining, configuring, and troubleshooting hardware, software, and network systems. Provides Tier II support to end-users, assists with IT projects, documentation, and ensures compliance with IT policies and cybersecurity standards. Supports multiple locations in PA and NJ as needed.
Key Responsibilities:
Respond to and resolve end-user help desk tickets.
Assist with IT projects, asset management, and documentation.
Perform routine maintenance, setups, and configurations of hardware/software.
Support Microsoft OS, Office Suite, antivirus/malware software, PCs, laptops, and network devices.
Escalate complex issues to Systems Administrator or CIO.
Conduct user training and develop procedural documentation.
Travel between offices and facilities as required.
Qualifications
Bachelor's/Associates Degree in IT or a related field
Valid driver's license in the state of residence
Two (2) to Five (5) years in an IT or technology-related field; appropriate additional experience may be considered in place of the educational requirements
Benefits
401 (k) Match program, with a generous match of 3%.
Comprehensive healthcare coverage, including medical, dental, and vision insurance plans.
Company-paid life Insurance coverage for full-time employees
Voluntary supplemental Insurance options for additional coverage.
Company paid holidays, sick time, and vacation time.
Employee Assistance Program (EAP) provides eligible employees with confidential counseling, support services, and resources to enhance well-being and maintain work-life balance.
Professional development and internal advancement opportunities.
Please note that participation in the listed benefits is contingent upon eligibility criteria.
EOE M/F/D/V
IT Support Specialist
Philadelphia, PA jobs
Opportunity: IT Support Specialist
Provide technical support via remote control, telephone, and desk-side support. Manage incoming technical issues and service requests via our ticketing system, contribute to technical knowledge base, and work with department managers to support projects and operational needs.
Your Growth Path
IT Support Analyst - IT Senior Support Analyst - IT Support Manager
Your Focus
Provide timely, courteous, and efficient customer service to internal and external users via telephone, remote control, and desk-side support.
Track issues and requests in helpdesk software and communicate system issues to department managers.
Perform installation of new computer systems, peripherals, software, and network equipment.
Troubleshooting of systems, software, and networks including endpoints/servers, operating systems, standard and hospitality specific software, VOIP phone service, and networking connectivity/equipment.
Comply with standards of service established by IT to ensure quality customer service.
Be available to work outside of an established schedule as needed to meet critical deadlines.
Actively participate in special projects as assigned.
Able to participate in 24/7 manager on duty emergency technical support program.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Practice safe work habits.
Perform other duties as requested by management.
Your Background and Skills
Associate's degree or equivalent experience.
1+ years professional or intern IT experience.
A positive attitude and eagerness to learn.
Strong technical skills in troubleshooting networks, systems, and software issues.
Self-directed with superior customer service skills.
Able to prioritize and resolve issues based on severity and necessity.
Able to expertly manage and prioritize multiple technical issues and projects simultaneously.
Critical thinking and problem resolution skills with the ability to contribute to continuous process improvement and refinement.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Work Environment and Context
Required to sit for extended periods, lift up to 50 pounds, bend, reach, use hands and fingers to operate keyboard.
Work schedule varies and may include extended work hours and work on evenings and weekends.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Auto-ApplyIT Support Specialist
Philadelphia, PA jobs
Opportunity: IT Support Specialist Provide technical support via remote control, telephone, and desk-side support. Manage incoming technical issues and service requests via our ticketing system, contribute to technical knowledge base, and work with department managers to support projects and operational needs.
Your Growth Path
IT Support Analyst - IT Senior Support Analyst - IT Support Manager
Your Focus
* Provide timely, courteous, and efficient customer service to internal and external users via telephone, remote control, and desk-side support.
* Track issues and requests in helpdesk software and communicate system issues to department managers.
* Perform installation of new computer systems, peripherals, software, and network equipment.
* Troubleshooting of systems, software, and networks including endpoints/servers, operating systems, standard and hospitality specific software, VOIP phone service, and networking connectivity/equipment.
* Comply with standards of service established by IT to ensure quality customer service.
* Be available to work outside of an established schedule as needed to meet critical deadlines.
* Actively participate in special projects as assigned.
* Able to participate in 24/7 manager on duty emergency technical support program.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits.
* Perform other duties as requested by management.
Your Background and Skills
* Associate's degree or equivalent experience.
* 1+ years professional or intern IT experience.
* A positive attitude and eagerness to learn.
* Strong technical skills in troubleshooting networks, systems, and software issues.
* Self-directed with superior customer service skills.
* Able to prioritize and resolve issues based on severity and necessity.
* Able to expertly manage and prioritize multiple technical issues and projects simultaneously.
* Critical thinking and problem resolution skills with the ability to contribute to continuous process improvement and refinement.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
Work Environment and Context
* Required to sit for extended periods, lift up to 50 pounds, bend, reach, use hands and fingers to operate keyboard.
* Work schedule varies and may include extended work hours and work on evenings and weekends.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Auto-ApplyTechnical Support Engineer - AI Cybersecurity Platform
Remote
About You
You're an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you've developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement.
You're energized by the evolving threat landscape in email and SaaS security, and you're excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal parts communicator, troubleshooter, and customer champion-committed to delivering exceptional support and building customer trust at every step.
What You Bring:
4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms.
Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta, Splunk, Crowdstrike, Cortex SOAR, Rest API or Zoom.
Proven ability to debug complex technical issues, analyze logs, and collaborate cross-functionally with Engineering and Product teams.
Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
Familiarity with support and collaboration tools such as Salesforce, Jira, and Confluence.
A mindset for continuous learning, efficiency, and improving both the customer experience and internal support processes.
Experience using AI tools (e.g., GPT-based assistants, internal chatbots, or AI-powered support platforms) for troubleshooting or prompting is a strong plus.
In This Role, You Will:
Act as a trusted L1 technical advisor for enterprise customers using Abnormal's Cloud Email Security, AI Security Agents, and SaaS Security.
Own and resolve inbound support tickets-including configuration issues, API questions, behavioral false positives, and threat investigations.
Provide customers with clear, timely updates, root cause insights, and solution recommendations that reinforce product confidence and trust.
Collaborate closely with Engineering to ensure timely, high-quality resolutions and robust post-mortem documentation.
Support seamless customer onboarding and engagement by working alongside Customer Success Managers.
Create and maintain internal and external knowledge base content to improve case deflection and empower customers.
Identify patterns in support interactions to flag recurring pain points and drive product improvements.
#LI-EM5
At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
Base salary range:$51,000-$60,000 USD
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please
click here
. If you would like more information on your EEO rights under the law, please
click here
.
Auto-ApplySupport Technician
Franklin, PA jobs
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $16 per hour
Salary Range:
7.25
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Technician
Claysburg, PA jobs
NPC has an exciting opportunity for an IT Technician to join the Information Technology Team and support our continued growth! As an IT Technician at NPC, you will provide technical support, maintenance, and administration of the organization's computer systems, network infrastructure, and other technology assets. The role involves troubleshooting hardware and software issues, ensuring the seamless operation of IT services, and supporting end-users within the manufacturing environment.
ABOUT
In the IT Technician role, your key responsibilities will be the following areas:
Technical Support
System Administration
Preventative Maintenance
Project Support
Documentation & Reporting
End-User Training
You will need to be proficient in Windows and Linux operating systems and knowledge of network infrastructure, including switches, routers, firewall, and wireless systems. You will be working in a blended environment, performing tasks in the office, as well as the manufacturing setting.
Flexibility will be crucial, as scheduled on- call after-hours and weekend work will be required to perform maintenance or address critical issues to support the organization's 24/7 operational schedule.
JOB REQUIREMENTS
Degree in Information Technology, Computer Science or related field preferred
4+ years of experience in IT support, preferably in a manufacturing environment
Strong knowledge of computer hardware, software, networking, and security protocols.
IT Intern
Hershey, PA jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.
The Event Technology Services Intern is for college students seeking an internship in the Information Technology field. This position is a part of the Event Technology Services team, and the team is responsible for supporting, deploying, and removing technology for Hersheypark, Hersheypark Stadium, Giant Center and other events across the Entertainment Complex and Resorts properties. Support includes but isn't limited to point of sale devices, credit card devices, cashless hardware, digital signage, gamification hardware/LED displays, PCs/laptops, printers, mobile devices and Kiosks. During events, they will be on-site support for resolving incidents that are assigned to the team.
As a Hershey Entertainment & Resorts Intern, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Respond to and restore end user issues in accordance with Service Level Agreements.*
Learn how to identify, analyze, and apply information technology business practices to support.*
Inventory and track hardware that is deployed, waiting to be deployed or in long term storage.*
Replace and image Point of Sale hardware using our Endpoint Management tool.*
Setup and teardown equipment for the various events throughout the Hershey Entertainment & Resorts Complex*
Perform preventive maintenance on all supported hardware *
Log incidents into our IT Service Management tool*
Perform other duties as assigned
Qualifications:
18 years of age or older.
Applicant must be majoring or minoring in one of the various computer related fields such as Computer Science or Information Technology.
Must be a Freshman, Sophomore, Junior, Senior or Graduate student status. If graduates, applicants must have graduated within the past year.
Must have a valid Drivers' License
Job Demands:
While performing the duties of this job, the employee is required to:
Climbing Ladders Occasional (
Reaching Forward Occasional (
Climbing Stairs Occasional (
Lifting
Reaching Overhead Occasional (
Finger Dexterity Occasional (
Hand/Eye Coordination Occasional (
Stooping Occasional (
Bending Occasional (
Sitting Occasional (
Standing Occasional (
Walking Frequent (34-66%)
This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery).
Must be able to speak and read the English language.
The position is subject to both environmental conditions. Activities occur inside and outside.
This internship is available for May 2026 - August 2026.
Company coordinated housing is available for this opportunity. If utilized, a weekly housing fee of $160 per week, inclusive of utilities and limited transportation, will be automatically deducted from students' biweekly paychecks. Upon commitment to employee housing, HE&R will charge a $180 housing fee, inclusive of a refundable $160 housing deposit and a nonrefundable $20 insurance waiver fee.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Spray/Application Technician
Gibsonia, PA jobs
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Spray Technician is responsible for applying pesticides, herbicides, and fertilizers to maintain and enhance the health and appearance of the golf course. This role involves operating and maintaining spraying equipment, performing routine maintenance and construction tasks, and assisting with various grounds keeping activities. The Spray Technician ensures effective application of treatments while adhering to safety protocols and contributing to the overall upkeep of the golf course.
Reporting Structure
• Reports to the Equipment Manager
Day to Day
• Apply chemicals accurately, keep records of applications, and obtain and maintain a state pesticide license.
• Water and fertilize putting greens, tees, fairways, and roughs according to instructions.
• Operate powered equipment for mowing various areas of the golf course, including greens, slopes, collars, roughs, aprons, and tees, etc. using the appropriate pieces of equipment.
• Operate light equipment for hauling materials and removing debris.
• Perform daily checklists on all equipment use and ensure that equipment is washed, fueled, (if applicable), and returned to proper storage areas.
• Maintain equipment and tools, keeping them organized, clean, and in good working conditions.
• Grade and prepare soil plant beds, lay sod, plant vegetative material, and seed putting greens, tees, fairways, and roughs.
• Assist in construction of new greens, tees, and fairways by grading, preparing soil, and planting.
• Maintain ball washers, water coolers, water hazards, and bunkers, ensuring cleanliness throughout the day.
• Trim trees, prune shrubbery, and cultivate shrubs and flowers as needed.
• Ensure that equipment and tools are kept out of the field of play and minimize noise to avoid disturbing golfers.
• Keep all areas on the golf course, including tee boxes, flowerbeds, and work carts free of debris.
• Ensure daily assignments are completed to meet club standards, including maintaining a clean course free of trash and debris.
Additional Duties
• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Required
• High school diploma, GED, or equivalent.
Preferred
• A minimum of 1 year of experience in outdoor maintenance or a related field.
• Technical knowledge of spraying equipment, including proficiency in the maintenance, repair and upkeep of equipment, as well as an understanding of replacement parts, supplies, and overall maintenance needs.
Physical Requirements
• Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs., talking, hearing, and seeing.
Primary Tools/Equipment
• Construction tools (shovels, axes, sledgehammers, etc.)
• Gardening tools (pruners, rakes, hedge shears, trimmers, etc.)
• Blowers
• Grass Mowers
• Tractors
Work Schedule
• Attendance requirements for this position as outlined on the weekly schedule.
• Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked.
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (
time off as required by applicable law is also provided for part time team members
)
Want to learn more? Visit *********************** for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the
Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Auto-ApplyInformation Technology (IT) Internship - Summer 2026
Farmington, PA jobs
The Summer 2026 IT Internship is a paid educational opportunity for individuals seeking to fulfill their school's experiential educational requirements. This Internship will play a valuable role in the operations of the IT department. Students are provided the opportunity for hands-on training in a Forbes and AAA-rated environment. The internship typically begins Mid-May through Mid-August and consists of 12 weeks of consecutive full-time work. Interns will be tasked with completing a project over the course of their internship specific to their department.
ESSENTIAL FUNCTIONS:
Candidate must have the ability to provide assistance to users who are experiencing issues with various computer applications. Responsible for logging work orders and dispatching them to technicians if the problem cannot be resolved via telephone. Candidate must have the ability to communicate well with associates and members of management.
Providing phone support to those who are experiencing technical difficulties.
Serving as the first point of contact between end users and the IT Department.
Installing and removing telephone and data cables when necessary.
Assisting resort guests with any technical issues that they may be experiencing during their stay.
Responsible for handling end-user support of common computer applications such as Microsoft Office 365 and Windows 10/11.
Basic troubleshooting related to hardware, software, and network connectivity.
Create, modify, and disable user accounts across various systems.
QUALIFICATIONS
2nd or 3rd-year student in an accredited collegiate IT program, Computer Science, or related field.
Continuous authorization to work in the U.S. for the duration of the internship.
A minimum GPA of 2.5 or higher.
Commitment to a consecutive 16-week internship, as per intern rotation.
Candidate must possess at least one year of experience with LAN/WAN technologies.
Candidate must be available to work various shifts including weekends and holidays.
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
ASSOCIATE PERKS:
What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance. Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations. Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.