Client Manager jobs at World Wide Technology - 6227 jobs

The Global Client Success team members align themselves to the North America & Internal Account Executive teams to deliver value to Global accounts and ensure they have got the conviction to renew and grow their partnership with the conference business. This is a critical role that drives client retention and builds a strong foundation for growth. What you'll do Serve as primary point of contact for clients as it relates to client onboarding and maximizing the components of their sponsorship package whether virtual or live conference (logo, booth, registration, product literatures, promotional banners) Support assigned Global accounts sold by North America & International Account Executive (AE) teams Understand the sponsor products and act as trusted advisor during the course of an event cycle to assure best use of each purchased product offering Develop in-depth knowledge of the client's business, industry to drive meaningful engagement and strategically align to provide value-added interactions Partner with AE's to hold calls with Marketing & Sales power contacts to ensure a mutual understanding of client's goals, objectives, and measurements of success. Support AE in identifying potential new revenue opportunities Work with both North America & International AE teams to ensure consistency in value delivered to client across geographies Collaborate effectively with the wider conference business: operations, content, program management and marketing teams to enable the success of clients Partner with the Sales Organization to drive satisfaction, account retention and growth Support Account Executive through client renewal process by presenting on evidence of value received as confirmed by the client to be utilized in driving the renewal Partner with Content Liaison to ensure alignment of sponsor content to event content Participate in client facing meetings including quarterly business review's representing Gartner Conference's service value story and the strength of our sponsorships Cultivate and expand existing business relationships through frequent pro‑active client interactions to understand client's business, industry, and mission critical priorities Drive high client call activity to ensure timely on-boarding and pro‑active service delivery pre‑event, onsite and post‑event Evaluate and track the client experience at every conference allowing for improved processes and actions Provide evidence of value received as confirmed by the client to be utilized in driving the renewal Join Sales on client calls and meetings as needed to support sales or secure a renewal What you'll need Passionate about service delivery and driven by client success Strong business acumen Ability to receive, interpret and react to client requests in a customer focused manner and high degree of professionalism Highly organized with a strong attention to detail Excellent written and verbal communication skills including presentation skills and persuading others Ability to manage multiple deadlines, prioritize and work under pressure Ability to work independently and within a team Proficiency in the MS Office suite and G‑suite Willingness to travel and offer onsite event support to clients (travel to 4‑8 events a year) Willingness to travel to client facing meetings Bachelor's degree 3‑5+ years in account management or client Success Events experience preferred, not required Who are we? At Gartner, Inc. we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‑critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What do we offer? Gartner offers world‑class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Benefits Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 70,000 USD - 97,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. Equal Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at ***************** or by sending an email to ApplicantAccommodations@gartner.com. #J-18808-Ljbffr

A leading research and advisory firm in Texas is looking for a client success specialist. In this role, you will drive client retention through proactive service delivery and engagement. Your responsibilities include serving as the primary contact for assigned clients, supporting their event experiences, and collaborating with account executives to ensure client satisfaction. A strong focus on service delivery, excellent communication skills, and a proactive approach are essential. A Bachelor's degree and 3-5 years in account management are required. #J-18808-Ljbffr

The Global Client Success team members align themselves to the North America & Internal Account Executive teams to deliver value to Global accounts and ensure they have got the conviction to renew and grow their partnership with the conference business. This is a critical role that drives client retention and builds a strong foundation for growth. What you'll do Serve as primary point of contact for clients as it relates to client onboarding and maximizing the components of their sponsorship package whether virtual or live conference (logo, booth, registration, product literatures, promotional banners) Support assigned Global accounts sold by North America & International Account Executive (AE) teams Understand the sponsor products and act as trusted advisor during the course of an event cycle to assure best use of each purchased product offering Develop in-depth knowledge of the client's business, industry to drive meaningful engagement and strategically align to provide value-added interactions Partner with AE's to hold calls with Marketing & Sales power contacts to ensure a mutual understanding of client's goals, objectives, and measurements of success. Support AE in identifying potential new revenue opportunities Work with both North America & International AE teams to ensure consistency in value delivered to client across geographies Collaborate effectively with the wider conference business: operations, content, program management and marketing teams to enable the success of clients Partner with the Sales Organization to drive satisfaction, account retention and growth Support Account Executive through client renewal process by presenting on evidence of value received as confirmed by the client to be utilized in driving the renewal Partner with Content Liaison to ensure alignment of sponsor content to event content Participate in client facing meetings including quarterly business review's representing Gartner Conference's service value story and the strength of our sponsorships Cultivate and expand existing business relationships through frequent pro‑active client interactions to understand client's business, industry, and mission critical priorities Drive high client call activity to ensure timely on-boarding and pro‑active service delivery pre‑event, onsite and post‑event Evaluate and track the client experience at every conference allowing for improved processes and actions Provide evidence of value received as confirmed by the client to be utilized in driving the renewal Join Sales on client calls and meetings as needed to support sales or secure a renewal What you'll need Passionate about service delivery and driven by client success Strong business acumen Ability to receive, interpret and react to client requests in a customer focused manner and high degree of professionalism Highly organized with a strong attention to detail Excellent written and verbal communication skills including presentation skills and persuading others Ability to manage multiple deadlines, prioritize and work under pressure Ability to work independently and within a team Proficiency in the MS Office suite and G‑suite Willingness to travel and offer onsite event support to clients (travel to 4‑8 events a year) Willingness to travel to client facing meetings Bachelor's degree 3‑5+ years in account management or client Success Events experience preferred, not required Who are we? At Gartner, Inc. we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‑critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What do we offer? Gartner offers world‑class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Benefits Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 70,000 USD - 97,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. Equal Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at ***************** or by sending an email to ApplicantAccommodations@gartner.com. #J-18808-Ljbffr

A renowned tech firm seeks a Customer Success Manager to empower customers in utilizing their platform. The role involves driving engagement, maximizing adoption, and ensuring customer satisfaction. Candidates should have over three years of experience in Customer Success or Account Management within a SaaS environment and possess excellent communication skills. Join a diverse team dedicated to delivering exceptional customer experiences and building strong relationships. This role allows for cross-functional collaboration and involvement with enterprise accounts. #J-18808-Ljbffr

A leading human insight organization is seeking a Customer Success Manager to act as a trusted advisor. This role involves aligning solutions with customer goals, building lasting relationships, and driving adoption of the platform. The ideal candidate has over 3 years of experience in a customer-facing role, preferably within a SaaS environment, and possesses strong communication and problem-solving skills. This position supports customer engagement and offers a chance to make a real impact on user experience. #J-18808-Ljbffr

A leading technology company is seeking a skilled sales leader to drive business growth and lead a team of Client Partners. This role requires extensive knowledge of the mobile marketing ecosystem, experience managing sales teams, and a strategic mindset to foster collaboration across departments. Preferred candidates will have a background in digital media sales and excellent relationship-building skills. The position is based in San Francisco, California, and offers competitive compensation and benefits. #J-18808-Ljbffr

is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are , a visual messaging app that enhances your relationships with friends, family, and the world; , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, .We're looking for a Client Partner to join Snap Inc! You will build and manage partnerships with brands and agencies to help them expand their digital presences on Snap. You'll need great presentation and people skills, the ability to manage many projects at once, and a deep understanding of the digital advertising world.What you'll do:* Identify, prioritize, and secure business opportunities* Ensure that our clients receive the highest level of sales and operational customer service* Partner with other cross-functional teams on structuring and executing strategic initiatives* Develop and implement best practices for client interaction, sales, and services* Create persuasive sales presentations using market trends and case studies* Responsible for educating clients on Snapchat products and best practices* Create, own, and execute the strategic approach for each account in the assigned book of business with the intent to simultaneously unlock and elevate each relationship* Analyze campaign performance statistics and recommend performance enhancements-* Communicate and evolve a client's way of thinking to mirror success on Snap according to the Playbook & Planning Principals, while also balancing client goals* Ensure strong health of the client relationships, identifying gaps where we do not have advocates, and asking for internal support to elevate Snapchat with clients under this book* Own a room, present dynamically and instill confidence to challenge our clients in a kind, smart and creative way to ensure we are doing what is best for both businesses long-term Knowledge, Skills & Abilities:* Extensive knowledge of social media, mobile apps, and digital and mobile marketing* Ability to perform well in a highly dynamic, rapidly changing environment* Excellent communication and presentation skills* Ability to engage and partner with C-Level executives* Ability to win the support of key stakeholders* A team player and collaborator* Experience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfortability with senior level engagement sessions Minimum Qualifications: * Bachelor's degree or equivalent preferred* 5+ years of marketing, brand advertising, media sales, and/or online advertising experience* Ability to travel as needed Preferred Qualifications:* Proven track record of growing top to bottom relationships with both clients and agencies* Proven track record of reaching and exceeding sales goals* Creative, outside-the-box thinker, and strategist* Passion for Snap, marketing, and up for the challenge of building something from the bottom up If you have a disability or special need that requires accommodation, please don't be shy and provide us some ."Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!CompensationIn the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.:The base salary range for this position is $107,000-$161,000 annually.:The base salary range for this position is $102,000-$153,000 annually.:The base salary range for this position is $91,000-$137,000 annually.This position is eligible to participate in a sales incentive program.This position is eligible for equity in the form of RSUs. #J-18808-Ljbffr

Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your location Select your location IndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.San Francisco, CA# Client Partner (Life Sciences) Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.## About the job you're considering**About the job you're considering**The base compensation range for this role in the posted location is $97,700 - $203,800Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.**Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.** In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:* Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)* Life and disability insurance* Employee assistance programs* Other benefits as provided by local policy and eligibility**Important Notice:** Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.**Disclaimers**Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.## **Client Partner (Life Sciences)****Locations:** Minneapolis, MN; SFO, CA; Los Angeles, CA**About the job you are considering:**Capgemini Client Partners are experienced in managing mid-sized to large global or regional accounts, are seen as a trusted advisor by the client, and have group responsibility towards the client. Client Partners are proficient in developing and maintaining long-term relationships with clients as well as client influencers.**Your Role:*** Grow and lead a top strategic account within the Life Sciences Industry* The ability to develop profitable business from our managed accounts, has overall accountability achieving booking, revenue and profitability objectives for the account, both within the Americas and globally.* Understands the key influencers within the client organization, quickly identifies client culture and decision-making process, and balances professional manner to suit client requirements* Ensure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids* Responsible for maintaining strong customer satisfaction* Extensive experience serving clients within the Life Sciences industry* 5+ years' experience in business development roles in enterprise sales of IT and business-related services* Record of consistent ability to exceed sales targets on a YOY basis* This is a “hunter” role and qualified candidates must provide examples of their ability to generate organic revenue growth via prospecting tools and techniques* Experience in building and maintaining relationships with senior executives within assigned sector* A well-documented track record of achieving annual sales quotas* Ability to travel extensively as required Experience level Experienced ProfessionalsLocationSan Francisco, CA #J-18808-Ljbffr

A global consulting firm is seeking a Client Partner for the Life Sciences sector in San Francisco, CA. This role focuses on managing large client accounts and developing profitable business while ensuring client satisfaction. Candidates should have over 5 years of experience in business development and a proven track record of exceeding sales targets. Strong understanding of the Life Sciences industry and relational skills with senior executives are essential. This role requires significant travel. #J-18808-Ljbffr

Customer Success Manager page is loaded## Customer Success Managerremote type: Remotelocations: Remote - UStime type: Full timeposted on: Posted Todayjob requisition id: R-100992We're UserTesting-the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process-from ideation to launch. With the world's strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.Trusted by more than 3,000 organizations worldwide-including 75 of the Fortune 100-UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.Let's build experiences people love-together.## ## **The Opportunity**At UserTesting, our mission is to help organizations bring human insight into every decision. As a **Customer Success Manager**, you'll be a trusted advisor to our customers-championing their goals, helping them unlock the full potential of our platform, and driving long-term value through strategic partnerships. You'll work closely with cross-functional teams and play a key role in renewals, product adoption, customer advocacy, and ongoing success planning. If you're passionate about customer experience and want to empower businesses to build better products and services, we'd love to hear from you.## ## **Responsibilities*** Act as a strategic partner by aligning UserTesting's solutions with customers' business goals and desired outcomes* Build and maintain trusted relationships, proactively engaging customers through QBRs, workshops, onsite visits, and success planning* Drive adoption by helping customers operationalize the UserTesting platform across their product development lifecycle* Support smooth transitions from sales to onboarding and ensure a high-quality post-sale experience* Collaborate with internal teams (Sales, Product, Support, etc.) to deliver a cohesive and customer-first approach* Identify and nurture customer advocates for testimonials, case studies, and reference programs* Monitor customer health and usage data to proactively address risks and uncover growth opportunities* Lead renewal conversations and identify upsell opportunities through value-driven account growth strategies## ## **Requirements*** 3+ years of experience in Customer Success, Account Management, or a related field-ideally within a SaaS or tech environment* Proven ability to build relationships and grow accounts across multiple stakeholders and business functions* Strong understanding of customer experience (CX), user experience (UX), and voice of the customer (VoC) programs* Excellent communication, project management, and problem-solving skills* Ability to work independently, navigate change, and thrive in a fast-paced environment* Experience with customer success platforms (e.g., Salesforce, Planhat) is a plus* Willingness to travel up to 20-25%### We encourage you to apply anyway. Studies show that people from underrepresented backgrounds often don't apply unless they meet 100% of the criteria. At UserTesting, we're committed to building a diverse, inclusive, and empathetic team-and we'd love to hear from you.## ## **Application Process*** Meet with a Recruiter* Interview with the Hiring Manager* Participate in a Panel Interview* Offer Stage## ## **Accommodations**At UserTesting, we're committed to building accessible and inclusive experiences for every candidate. If you need accommodations during the interview process or have specific requests, please reach out to us at ************************************. If you'd prefer to speak to someone directly, just ask-we're happy to help.UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable. #J-18808-Ljbffr

Customer Success Manager page is loaded## Customer Success Managerremote type: Remotelocations: Remote - UStime type: Full timeposted on: Posted Yesterdayjob requisition id: R-100931We're UserTesting-the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process-from ideation to launch. With the world's strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.Trusted by more than 3,000 organizations worldwide-including 75 of the Fortune 100-UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.Let's build experiences people love-together.The OpportunityAt UserTesting, we help companies create exceptional experiences by bringing real human insight into every decision. As a **Customer Success Manager (CSM)**, you'll be at the heart of this mission-empowering customers to unlock the full potential of our platform. You'll serve as a trusted advisor to a portfolio of customers, driving engagement, adoption, and growth through strategic partnership and advocacy. From renewals to upsells, from onboarding to optimization, you'll own the customer journey and play a key role in their success-and ours.This is a great opportunity to work cross-functionally, develop deep customer relationships (including with enterprise accounts), and help shape how world-class companies build products, services, and experiences.**Responsibilities*** Act as a strategic partner by aligning UserTesting's solutions with customers' business goals and outcomes* Create and execute Customer Success Plans that drive adoption, maturity, and value realization across the customer lifecycle* Lead renewal discussions and identify upsell and cross-sell opportunities in collaboration with internal stakeholders* Deliver training, insights, and best practices that empower customers to maximize platform value* Build strong relationships and foster advocacy by identifying champions and amplifying success stories* Monitor customer health and proactively address risks or roadblocks in partnership with support and product teams* Collaborate internally across Sales, Product, Marketing, and Support to deliver a consistent and impactful customer experience**Requirements*** 3+ years in Customer Success, Account Management, or related roles-preferably in a SaaS or tech environment* Proven success managing large customer relationships, including Fortune 500 accounts* Strong knowledge of SaaS, customer success strategies, and customer experience (CX) or user experience (UX) practices* Excellent communication, relationship-building, and problem-solving skills with a proactive, solutions-oriented mindset* Familiarity with customer success platforms like Salesforce or Planhat is a plus* Ability to travel up to 30%We know that diverse perspectives fuel innovation. You might be the perfect fit for this or another role-even if you don't check every box.**Application Process*** Meet with a Recruiter* Meet the Hiring Manager* Participate in Panel Interview* Offer Stage**Accommodations**At UserTesting, we're committed to providing inclusive and accessible experiences for all candidates. If you require accommodations or would like to request adjustments to the interview process, please contact us at ********************************.UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable. #J-18808-Ljbffr

* 17x Google Cloud Partner of the Year awards in the last 8 years.* 3x AWS AI/ML award wins.* 3x NVIDIA Partner of the Year titles.* 2x Snowflake Partner of the Year awards.* We have also garnered top analyst recognitions from Gartner, ISG, and Everest Group.* We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators.* We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023.**Experience Level:****Work Location:**As a Senior Client Partner - TME, you will be responsible for driving growth and expanding our footprint within strategic accounts in the tech industry. This role requires a deep understanding of the technology ecosystem, its rapidly evolving digital landscape, and the ability to deliver AI, data, cloud, and digital transformation solutions that create measurable business impact.* Identify opportunities for co-innovation leveraging Generative AI, agentic workflows, data modernization, and platform engineering.* Represent the company at Bay Area and tech ecosystem events to elevate partnership visibility and brand presence.* Bring innovative AI-driven ideas that improve operational efficiency, product performance, and customer experience.* Bachelor's degree in Business, Engineering, Computer Science, or equivalent experience.* Deep understanding of the technology sector with experience supporting or selling into major tech enterprises.* Proven track record in selling, delivering, and managing AI, ML, data analytics, and cloud solutions (GCP preferred; AWS, Azure, and Oracle also considered).* Extensive experience in enterprise sales, account management, and strategic client leadership.* Demonstrated ability to manage contractual lifecycles including MSAs, SoWs, pricing, and commercial negotiations.* Exceptional executive engagement skills with the ability to build trusted long-term relationships.* Strong entrepreneurial mindset with experience managing accounts end-to-end (sales, delivery oversight, financials, team coordination).* Willingness to travel up to 50% for customer visits, events, and executive meetings.* Familiarity with AI applications in the tech industry such as predictive analytics, platform optimization, customer service automation, and advanced GenAI use cases.* Working knowledge of modern AI/ML frameworks (TensorFlow, PyTorch, GPT models) and cloud-based AI/ML services (GCP Vertex AI, AWS Sagemaker, Azure AI).* Understanding of AI governance, responsible AI, privacy standards, and data security requirements within large-scale tech enterprises.Thank you for your interest in Quantiphi! We are a team that dreams together and collaborates to ensure success. We are currently looking for exceptional individuals who can join us and contribute to a fun, diverse and hybrid work culture. As a part of the Quantiphi family, you will get ample opportunities to learn, grow and interact with colleagues from varied experience and backgrounds around the globe. If this excites you, explore our current openings and apply to any job roles that suit and interest you. #J-18808-Ljbffr

A leading tech solutions company is seeking a Senior Client Partner to drive growth in strategic accounts within the technology industry. This role requires expertise in AI, data analytics, and cloud solutions. The ideal candidate will have a proven track record in enterprise sales and account management, with the ability to engage executives and deliver impactful AI-driven solutions. Opportunities for professional growth in a diverse and collaborative environment await the right candidate. #J-18808-Ljbffr

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Delivery Executive to join our team in Bay Area, CA, California (US-CA), United States (US). Position Overview As a Client Delivery Executive II at NTT DATA, you will lead cross‑functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high‑performance teams. This role demands exceptional leadership, deep HiTech industry experience, a change agent mentality, and a proven track record in delivering complex digital IT solutions. The position is for client site Bay Area, CA. Responsibilities Operations: Accountable for end‑to‑end delivery of NTT DATA services for a specific client. Ensure adherence to contractual commitments. Monitor delivery quality and client satisfaction through direct interactions with key stakeholders. Develop and maintain Crisis Management/Disaster Plans. Implement project mitigation plans for yellow or red deliverables. Conduct Customer Governance meetings. Manage Outage/Escalation/Missed SLA incidents. Implement and execute automation and efficiency programs. Drive client improvement plans to enhance satisfaction. Utilize automation for repetitive tasks to boost performance and service quality. Possess a deep understanding of the delivery life cycle. Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts. Manage costs in alignment with annual operating plans and point of sale. Develop action plans to close forecast gaps. Manage account ramp‑up/ramp‑down resources efficiently. Collaborate with Client Executive to develop customer relationships, grow and expand the services footprint from NTT for the client, and manage risks. Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders. Act as a strategic delivery advisor to the executive leadership team. Manage Sales Enablement, ensuring integration with delivery teams. Leverage broader NTT DATA capabilities and resources strategically. Interface with customer architecture teams and senior leadership on emerging technologies. Governance: Serve as the main contact for client operations leadership. Maintain effective communication with all stakeholders and cross‑functional teams. Stay informed about global industry trends and their impact on IT services. Organization: Apply best practices in organizational change management. Solve large, enterprise problems through matrixed organizations. Guide delivery leaders to align service offerings properly. Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process. Coach and mentor a large team of delivery leaders responsible for daily client operations. Qualifications Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity. 5+ years of experience working in the HiTech Industry with HiTech customers. 8+ years of experience in transitioning and managing Application, Public/Private Cloud, Infrastructure, Security, Workspace and Consulting services. 8+ years of experience managing a highly leveraged service environment. Digital Transformation experience leveraging AI to refine knowledge insights. Strong knowledge of and experience with ITIL Service Framework v4. Experience in IT support and production escalations, including incident response and change lifecycles. Excellent verbal and written communication skills. Ability to work across multiple time zones. Extensive experience with ServiceNow. About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cloud, CRM, Computer Science, Consulting, Change Management, Technology, Management #J-18808-Ljbffr

A global IT services provider is seeking a Client Partner in San Francisco to support business growth through strategic account management. Responsibilities include executing business strategies, leading development activities, and managing client engagements with senior executives. Ideal candidates should have IT services experience in banking, strong communication skills, and the ability to influence decisions. This position offers opportunities for impactful client relationships and revenue achievement. #J-18808-Ljbffr

A global consulting firm is seeking a Client Partner to manage a $30-50M portfolio, ensuring strong client relationships and delivering business development strategies. The ideal candidate should have significant experience in account management and project leadership, along with a bachelor's degree and over 11 years in the industry. Successful applicants will be able to lead proposals and engage with C-level executives effectively in a fast-paced environment. #J-18808-Ljbffr

Infosys is seeking a Client Partner for the HiTech vertical. The person will lead all client interfaces within the assigned account scope and, along with Senior Client Partners/Group Managers, build an account plan for client management. Typically, the Client Partner manages a single account or a portion of a large account with a P&L responsibility of $30MM to $50MM. Role Description Client relationship management and business development: Manage client relationships, grow a portfolio of $30-50M, and own the opportunity lifecycle: Prospect → Evaluate → Propose → Close. Client delivery assurance: Collaborate with delivery stakeholders to ensure all commitments to the client are met. Account planning and governance: Develop account plans detailing key relationships, opportunities, pricing strategies, and risk mitigation. Conduct market research, competitor analysis, client presentations, estimation efforts, proposals, and negotiations. Partner with Delivery Managers to resolve people or infrastructure issues impacting project delivery. Balance multiple projects for the client, coordinating across delivery managers and horizontal competency units. Drive revenues from go-to-market solutions sponsored by the business unit within the account scope. Work closely with Solutions Leaders to create customized solution pitches and ensure successful delivery and revenue realization. Build comprehensive account plans, including relationship mapping, opportunity pipeline, revenue forecasts, and risk assessment. Make pricing decisions within the scope of the Master Services Agreement. Provide pre‑sales proposal support for new business development beyond the account scope. Offer input for future alliances with relevant product vendors. About Infosys HiTech Vertical The Hi-Tech vertical at Infosys partners with global technology leaders to accelerate growth and deliver measurable business outcomes. We enable clients to strengthen market leadership through innovative solutions that drive revenue, optimize cost structures, and enhance customer engagement. Our expertise spans software, platforms, internet, and semiconductor domains, helping organizations scale digital transformation initiatives with agility. By leveraging advanced technologies such as AI, cloud, and data analytics, we empower Hi-Tech enterprises to unlock new revenue streams, improve operational efficiency, and stay ahead in a highly competitive and fast‑evolving marketplace. Required Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience. Significant business development and project management experience. Experience in the relevant industry/vertical. Track record of interacting and building relationships with C‑level client contacts. Hands‑on experience with proposal creation and leading proposal presentations. Strong leadership, interpersonal, communication, and presentation skills. Wide variety of IT and business consulting engagement experience. Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications Knowledge of industry specific go‑to‑market solutions. Good understanding of industry specific business issues and drivers. Global Delivery Model experience. Experience managing large multi‑location consulting engagement teams. Track record as an Account Manager in a rapidly growing client relationship. Benefits Medical/Dental/Vision/Life Insurance Long‑term/Short‑term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr

A leading digital technology service provider is seeking a JrClient Partner for its Customer Success team. This role focuses on driving sales and business development for a strategic Financial Services client. Candidates should have banking experience and the ability to manage client relationships effectively. The position offers a competitive salary range of $140,000 - $170,000 a year, with significant growth opportunities in a dynamic environment. #J-18808-Ljbffr

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity and Orogen Group, and growing at nearly 60% YoY since its inception, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology - cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance. With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 5500 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded ‘Great Place To Work' in 2021 and 2022. Learn more **************** The role JrClient Partner position is a key role within the Brillio Customer Success team for North America, responsible for helping drive sales and business development strategies, and executive relationships for one of our most strategic Financial Services client. In this role, the candidate will be responsible for assisting with driving customer experience and revenue growth. The individual will be responsible for helping the team establish and maintain relationships at the CXO level and creating a long-term strategic partnership with the client. With Brillio's strong presence in the Financial Services space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field. Responsibilities Establishing and managing the client relationship at all levels Establishing and building "trust" and leverage client context by understanding client's overall business goals and culture Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implementing and delivering within the account. Managing the account P&L & high-level delivery responsibility Mapping Brillio's capabilities and solutions to client's requirements. Build newer relationships with one of the marquee Fortune 1000 customers. Qualifications Someone with banking experience Selling mainly into Data and Digital stakeholders so experience with Data platforms would be ideal Candidates should demonstrate the below listed critical leadership qualities Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions. Owner's Mindset - Is passionate about Brillio's business, deeply committed to its success and makes decisions that are in the best interest of the firm. Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth. Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations. Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons. Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game" in order to create a winning formula. $140,000 - $170,000 a year #J-18808-Ljbffr