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World Wide Technology jobs in Kansas City, MO

- 53 jobs
  • Client Manager - Springfield, MO

    World Wide Technology 4.8company rating

    World Wide Technology job in Kansas City, KS

    **Why WWT?** At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today! **Why should you join Global Enterprise Sales?** As a Client Manager you will lead WWT sales efforts with local Fortune 500 customers. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy. With our Advanced Technology Center and Platform ( *************************** ) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers. **What will you be doing?** The Client Manager will sell broad technical services, solutions, and products to our customers within the local market. Day to day responsibilities will include leading customer sales meetings and presentations, managing a large enterprise, complex deals, financials, building proposals and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with local Engineers and Architects, as well as experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 25%. **Responsibilities:** + Position WWT capabilities and service offerings with client business and technology objectives. + Manages one or more Accounts in a specific area. + Acts in a consultative fashion and is regarded by the customers and partners (OEMs). + Effective at working with cross functional teams to develop business relevant solutions for our customers and partners. + Develop and execute account strategy. + Lead high impact team of inside sales, technology specialists, and consultants. + Create and drive sales campaigns from discovery to close. + Build and maintain relationships with C-level executives and decision-making leaders at targeted clients. + Manage a pipeline of opportunities and forecast accurately. + Develop and lead local Client Manager resources. **Qualifications:** + Candidates must live in/around Kansas City or Springfield, MO + 5-7 years Account Management experience in a relevant industry with large commercial or enterprise customers. + 5+ years of experience managing/leading a sales book of business ($10M+ in Revenue) + Ability to work independently and solve customer-facing problems. + Track record of successful solution selling. + Strong communication skills (written, verbal and presentation) **Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: ** ******************* The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: + Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program + Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement + Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement + Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $125,000 to $160,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Equal Opportunity Employer If you have any questions or concerns about this posting, please email ***************** . \#LI-KP1 WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call ************** and ask for Human Resources.
    $125k-160k yearly Easy Apply 60d+ ago
  • Director - Microsoft Cloud & AI Solution Architecture (Central Region)

    World Wide Technology 4.8company rating

    World Wide Technology job in Kansas City, KS

    will require someone who is located in the Central region of the United States*_** **Why WWT?** At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities. With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities. Want to work with highly motivated individuals on high-performance teams? Join WWT today! **What is the Solutions Consulting & Engineering (SC&E) Team and why join?** Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence, and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges. **Position Overview:** As a Director - Microsoft Cloud Solution Architect, you function as both a consultant and technical leader. As a consultant, you will meet with the business and IT leaders of our clients, understand their ambitions, and pain points, and develop a vision of how to best solve their problems. As a technical leader, you will actualize the vision by solutioning complex engagements involving WWT's service offerings and technical teams. You will partner with WWT account teams, executive sponsors, services sales, and C-suite stakeholders to shape and close Microsoft Cloud and AI engagements that transform their technology landscape and provide meaningful business value while driving adoption of Microsoft solutions. This role requires deep subject-matter expertise in Microsoft Cloud and AI technologies, a strong understanding of industry trends and competitive landscapes, and the ability to articulate strategic value in executive boardroom settings. You will help shape the customer vision, influence large transformation opportunities, and position WWT as a trusted strategic partner driving measurable business impact. In this role, you will also serve as an industry thought leader, bringing forward cross-industry perspectives and innovation insights to shape client strategy. **Key Responsibilities:** **Maximize Account Engagement** + Engage as a trusted C-suite advisor to shape and advance Microsoft Cloud and AI transformation opportunities in partnership with WWT account and services sales teams, with an emphasis on Healthcare, Life Sciences, Oil & Gas, Retail, or Business Services + Proactively identify and qualify high-impact transformation opportunities that align with customers' Cloud and AI strategies + Collaborate across WWT solution areas to craft integrated, outcome-driven strategies that position WWT as the Microsoft partner of choice + Lead cross-functional teams to architect scalable, secure, and high-performing Microsoft Cloud and AI solutions that support enterprise transformation goals **Solutions Leadership** + Work with WWT account teams to educate on Microsoft Cloud and AI capabilities and drive business development and sales + Work with Sales engineers/Cloud consultants to review and validate understanding of customer requirements and translate initial scope into actionable items + Build relationships across the organization to scope and deliver cross-functional and cross-domain solutions such as Digital, Security, AI, Analytics, Automation, and Enterprise Architecture + Spearhead the strategic design of innovative solutions by leveraging deep knowledge of the evolving technology landscape and maximizing internal WWT capabilities + Actively pursue business opportunities at large, complex customers; work with clients and internal WWT Teams to develop and negotiate statements of work, including project scope, deliverables, timelines, and costs. + Partner with delivery and sales leadership to ensure solutions seamlessly transition from proposal to execution, enabling rapid value realization and measurable business outcomes + Develop a trusted partner relationship with Microsoft technical sales leaders, expanding opportunities across accounts and regions **Market and Thought Leadership** + Represent WWT as an industry thought leader in executive client forums, industry events, and strategic roundtables, particularly within the Microsoft ecosystem + Provide competitive and market intelligence to shape WWT's strategic positioning and future solution development + Drive increased client engagement and pipeline growth by serving as a visible industry leader who influences strategic buying decisions **Technical Leadership** + Serves as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships + Deliver with strong analytical, quantitative, and conceptual thinking skills and effective interpersonal and communication skills to ensure successful client projects & team performance + Represent WWT's technical expertise to team members and customers through an in-depth knowledge of Microsoft Cloud and AI technologies + Maintain expert level knowledge on WWT solution offerings and industry cloud technologies including the completion of assigned courses and relevant certification exams when applicable. + Stay current with emerging technologies and advancements within existing technologies **Qualifications:** + A minimum of 15 years progressive experience in a related field required + A minimum of 10 years of experience selling, scoping, designing, deploying, and/or implementing Microsoft Cloud and AI technologies aligned to industry best practices + Bachelor's Degree in a related field (i.e. Computer Science, Information Systems, or Engineering) + Deep expertise consulting on large scale transformation with enterprise customers in Healthcare, Life Sciences, Oil & Gas, Retail, or Business Services + Deep understanding of Microsoft Cloud and AI ecosystem products and solutions + Experience with complex commercial models including strategy-led consulting, implementation and managed services, and transformation programs + Proven ability to shape and close large strategic advisory engagements that lead to downstream implementation services + Proven ability to act as a thought leader in executive client settings, industry forums, and strategic briefings + Proven ability to provide market intelligence and competitive insights to inform customer strategy and internal GTM initiatives + High proficiency at collaborating, managing conflicting interests, and dealing with ambiguity + Strong leadership qualities: able to have "presence" in senior exec client settings; capable of gaining the trust of customers; able to lead the WWT team within the account + Intellectually curious: the desire to understand constantly evolving technology solutions and how they connect to business and IT outcomes + Assertive, collaborative, self-starter with emotional intelligence as well as the capacity to learn and synthesize new information to provide customers and the WWT account team with useful insights + Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities + Self-directed, with the ability to adapt to change and competing demands **Strongly Desired Skills:** ** ** + Expert-level industry certifications related to Azure Cloud Platform (i.e. Azure Solutions Architect Expert, Azure DevOps Engineer Expert) + Specialized expertise in one or more of the following: + Cloud container management and Kubernetes platforms (i.e. AKS) + Cloud AI and data platform technologies (i.e. OpenAI, Azure Synapse, Fabric) + Cloud strategy and adoption patterns + Cloud modernization and migration + Application architecture and development in the cloud (i.e. .NET Core, Java, etc. in Azure Functions, App Services or containers) + Core Cloud infrastructure - Networking (i.e. ExpressRoute, vWAN), Security (i.e. Azure Firewall, 3rd party ISVs), Compute, and Storage + CI/CD pipeline development for automated cloud infrastructure using Infrastructure as Code (i.e. ARM/Bicep, Terraform, Ansible), application code deployments (i.e. GitOps) and associated agile tools (i.e. Azure DevOps, JIRA, etc.) + Experience working with and integrating other vendors such as VMware, Palo Alto, NetApp, Red Hat and other cloud technologies and ISVs + Experience and working knowledge of infrastructure concepts and technologies such as Virtualization, Networking, Data Center, and Security **Want to learn more about Consulting Services? Check us out on our platform:** ******************************************* Travel: 20% Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $225,000 - $250,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: + Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program + Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement + Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement + Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email *****************. WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call ************** and ask for Human Resources.
    $225k-250k yearly Easy Apply 11d ago
  • Software Support Specialist, Merchant Services

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    The Software Support Specialist, Merchant Services, is responsible for managing and supporting payment-related queries and issues, ensuring smooth transaction processing, and assisting customers with payment inquiries. The role requires a combination of customer service skills, technical knowledge, and attention to detail to effectively resolve issues and provide positive customer experience. This individual will work closely with third party vendors, finance, technical, and customer service teams to ensure all payments are processed accurately and efficiently. Responsibilities * Handle customer inquiries and issues related to payments, including failed transactions, payment disputes, billing errors, and refunds. * Provide solutions for payment-related concerns and ensure timely resolution, escalating more complex cases to higher-level support or relevant departments. * Provide excellent customer service, including clear communication with customers regarding payment issues, processing steps, and expected outcomes. * Assist customers in navigating payment platforms, such as online payment gateways, ensuring they have the information and tools needed to complete transactions successfully. * Maintain accurate records of payment transactions, customer communications, and support cases. * Create and update reports on payment issues and trends, providing feedback to management for process improvements. * Work closely with the finance, IT, and customer service departments to resolve payment issues and improve payment systems. * Coordinate with third-party payment processors or vendors as needed to address technical issues or updates. * Ensure all payment processes comply with internal and external regulations, including security protocols and data protection laws (e.g., PCI-DSS compliance). * Stay informed on industry best practices and company policies to continuously improve service delivery. * Suggest improvements to streamline payment processes and reduce the number of payment-related issues. Qualifications * A bachelor's degree in business, finance, or a related field is required. * Previous experience in customer service, finance, or payment processing is desirable. * Familiarity with payment platforms (such as Payliance, FISERV, and Chase ISO) and tools is beneficial. * Strong problem-solving skills and attention to detail. * Excellent written and verbal communication skills. * Ability to work under pressure and manage multiple tasks simultaneously. * Basic understanding of financial transactions and payment systems
    $61k-75k yearly est. Auto-Apply 26d ago
  • Marketing Specialist

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Description Tyler Technologies is seeking a dynamic Marketing Specialist to support our state market vertical. This role is dedicated to executing marketing initiatives that drive business growth, support client retention and nurture programs, generate high-quality leads, and elevate brand awareness for Tyler's industry-leading solutions serving state government.As a key member of our vertical marketing team, the Marketing Specialist will work cross-functionally across departments to support and manage a variety of impactful projects, including campaign planning, content development, and event coordination. The ideal candidate is detail-oriented, collaborative, and thrives in a fast-paced environment where managing multiple priorities is the norm Responsibilities Develop and implement innovative, multi-faceted marketing campaigns, which may include email, print, social media, web, webinar, video, tradeshows, and in-person touchpoints with clients and prospects Become adept in the Tyler voice and writing style, using this to write effective, compelling content for the web, email, and collateral including brochures, product sheets, white papers, client profiles, videos, and more Ensure marketing messaging is consistent and drives the key messages in an impactful way Provide lead generation or client outreach support at events, such as trade shows or conferences, including pre-show and on-site coordination where required Manage projects so assigned deliverables are completed on time and with efficient use of resources; work with manager to prioritize projects for maximum business impact Track assignments and the results of projects and campaigns so the impact of work can be reported by the team manager Develop business and product knowledge and/or obtain knowledge from internal subject matter experts to communicate about Tyler solutions clearly and accurately to an external audience Work independently on projects with some oversight from manager; engage collaboratively with team and clients as needed Meet and communicate with team members, clients, and stakeholders via email, chat, phone/video call, or in-person discussion, including with people in other offices or remote locations Qualifications Bachelor's degree in a related field or equivalent experience At least 3 years of marketing experience An understanding of marketing communications vehicles, including email, direct mail, collateral, video, web, and trade shows Experience effectively managing a variety of marketing projects and timelines Strong writing skills and experience Knowledge of AP style Solid skills in Microsoft Office (Word, Excel, PowerPoint, Outlook) An understanding of graphic applications, image/media files, web media/interactive marketing, etc. A positive attitude with a desire to go above and beyond expectations Technology/software industry and public sector experience preferred
    $52k-67k yearly est. Auto-Apply 60d+ ago
  • Account Executive

    Tyler Technologies 4.3company rating

    Kansas City, KS job

    Responsibilities Develop a strategic sales plan for standalone Permitting & Licensing Pro, My Civic, and Meeting Manager to Cities, Towns, Villages, Counties, Special Districts, and other Municipalities within geographic territory. Successfully builds relationships with targeted audiences to sell Tyler products and services. Generates sales within assigned strategic accounts and/or geographic territories. Manages long and complex sales cycles from lead generation to close of sale. Involved in negotiating the initial sales contract. Travels to customer locations and applicable trade shows or on-site demonstrations. Assists with the preparation of RFP responses. Meets a pre-set annual sales quota. Leverage knowledge of Tyler's products and services and identify and build relationships with targeted audiences to successfully sell Tyler's products and services. Manage the sales cycle in order to respond/act in a timely manner. Communicate effectively with internal staff as well as existing and potential clients. Show professionalism when dealing with all aspects of internal and external relationships. Available to travel up to 50%. Performs other duties as assigned. Qualifications Bachelor's degree preferred. Experience selling products and services to Local Government a plus. Previous experience working in a sales CRM required. Proven ability to conduct discovery/needs analysis with prospective clients and develop a successful action plan. Must possess a competitive drive and results-oriented approach. Exceptional written and verbal communication skills. Excellent presentation skills. Previous public speaking experience is a plus. Detail Oriented taking full ownership of planning, prospecting, proposals, and sales performance in assigned territory. Must be a self-starter in addition to a team player. Ability to establish and maintain effective working relationships with clients and employees required. Must possess general computer (PC) literacy and proficiency with MS Office products. Must possess a valid driver's license.
    $70k-88k yearly est. Auto-Apply 46d ago
  • Crew Member

    Chipotle Mexican Grill 4.4company rating

    Overland Park, KS job

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook or no experience at all, we're always looking for passionate and enthusiastic people to join our team. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Tuition assistance (100% coverage for select degrees or up to $5,250/year) Free food (yes, really FREE) Medical, dental, and vision insurance Digital Tips Paid time off Holiday closures Competitive compensation Full and part-time opportunities Opportunities for advancement (80% of managers started as Crew) WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Passion for helping and serving others (both customers and team members) Desire to learn how to cook (a lot) Be at least 16 years old Ability to communicate in the primary language(s) of the work location WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit ***************** Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ...@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
    $22k-27k yearly est. 2d ago
  • Payments Enablement Specialist

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Description The Payment Enablement Specialist plays a pivotal role in managing the configuration and implementation of payment systems within the Tyler Payments ecosystem. This includes, and is not limited to, handling new service setups, enhanced functionality configuration, ensuring readiness for release to the customer, supporting company-wide payments migrations and implementation of financial institution system integrations. The payment enablement specialist serves as a point of contact for configuration-related inquiries and service setup troubleshooting, ensuring seamless transaction processing and responsive support for internal stakeholders. Success in this role requires a balanced blend of customer service excellence, organization, technical aptitude, problem-solving, and sharp attention to detail to onboard services efficiently and accurately. The payment enablement specialist collaborates closely with product and development teams, as well as finance and customer service teams, to deliver a white-glove onboarding experience. Responsibilities Document collection: Ensure all required hand-off paperwork is submitted, accurate, and compliant with Tyler Technologies and third-party vendor standards. Document system configuration requirements and internal communication within the Client Record Management systems. System Configuration: Configure Tyler Payment systems in all environments to meet contractual needs. Testing and Validation: Perform and/or coordinate required end-to-end testing prior to go live and validate systems for accuracy of processing. Collaborate and Knowledge Expansion: Collaborate with divisional teams and internal technical teams to serve as an expert in configuration of the payment systems to ensure a timely and successful service launch. Company-wide Migrations: Support divisions in company-wide system migrations from implementation of new functionality to large scale processor migrations. Financial Institution and Vendor Integrations: Work with Third-Party vendors and Financial Institutions to integrate the payment systems with new features and functions. The payment enablement specialist will be an expert in these Third-Party integrations and feature sets. Implementation Handoff: Document service details and handoff to the divisional implementation teams for their go live. Issue resolution & support: Address and resolve any implementation and testing errors that are a direct result of the service setup/merchant credentials. This may include coordinating with third-party payment processors/vendors to address technical issues, account setup, or updates. Customer Service: Provide white-glove support to internal partners and peers, including clear communication and proper account documentation regarding expected outcomes, troubleshooting, and account details. Clear communication with escalation manager/contacts. Collaboration: Actively participate in team and company Teams chat and meetings. Attend team meetings where team members identify areas of improvement, account issues, trends, etc. and provide examples for solutions. Communicate honestly and respectfully with peers, partners, vendors, and across the Tyler organization - always keeping One Tyler top of mind. Qualifications A bachelor's degree in business, finance, or related discipline is preferred but not required. 3-5 years relevant experience in customer service, financial operations, or payment processing is highly valued. Working knowledge of payment platforms including Payliance, FISERV, and Chase ISO is highly valued. Demonstrated ability to solve problems effectively, with sharp attention to detail. Exceptional communication skills, both written and verbal. Proven capability to thrive in fast-paced environments while managing multiple priorities. Fundamental understanding of financial transactions and payment systems.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Associate HR Representative

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    The Associate HR Representative plays an integral part in a fast-paced Human Resources department. In this role, you will perform a variety of administrative support duties to assist in the operations of the department. This role is the process owner for many aspects of the employment lifecycle, including playing a huge role in ensuring a smooth onboarding process for all new hires. They also assist the group with strategic projects in various functional areas of HR that help support our business objectives. This position is ideal for someone looking to grow their career in HR. The Associate HR Rep will have the opportunity to learn from a dynamic team and gain exposure to a large, matrix HR department. *This position will be required to be in the Overland Park, KS office three days a week. Responsibilities Leads the employee onboarding process, including coordination of background checks, pre-hire internal ticketing and set-up, entry of new hire data into the HR system, and new employee/manager communications. Manages the contractor onboarding and offboarding processes. Monitors the shared HR Department mailbox. Assists with resolution of employee questions courteously and promptly or escalates as needed. Completes verifications of employment and unemployment inquiries. Assists with survey creation and administration. This includes sending new hire surveys and providing results to managers/HR team, providing exit survey results, and helping create surveys in SurveyMonkey. Administers WOTC program, including appropriate follow-up and running of reports. Reviews compliance course completion and sends reminders weekly, so we ensure we have 100% completion of our required compliance courses. Maintains and updates employee files. Ensures that human resource files and records are accurate and are maintained in accordance with legal requirements and Company policies and procedures. Completes documentation and ticketing regarding employee transfers. Supports event coordination (meals, logistics, etc.) for HR Training courses, and HR Department events. Completes a variety of research projects, reports and other special projects as requested. Keeps management appropriately informed of activities and of any significant concerns. Maintains a high level of confidentiality and discretion regarding employee and Company information. Other Responsibilities as assigned by Manager Qualifications Bachelor's Degree in Human Resources or related field (preferred). Proficient in Microsoft Office suite with expertise in Word, Excel, and PowerPoint. Must be highly organized, detail oriented, and have good interpersonal skills. Ability to handle multiple tasks and projects with varying deadlines. Desire to grow in Human Resources profession. Strong written & oral communication skills. Ability to maintain a high level of confidentiality. Have a positive attitude and team spirit. Must be a self-starter and a quick learner. Desire to work in a fast paced, changing environment.
    $37k-46k yearly est. Auto-Apply 60d+ ago
  • Technical Analyst

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Description We're looking for a Technical Analyst who's more than a configurator, you'll be a hands-on problem solver driving the technology behind Kansas's most-used digital government systems. From DMV renewals to professional licensing, your work will directly impact how millions of Kansans access public services. This is a role for someone who thrives in complexity, understands systems integration, and enjoys connecting business logic with technical execution. You'll translate requirements into configuration, APIs, and data connections-and help shape secure, scalable solutions that make government work better for everyone.Responsibilities Design, Configure, and Launch Solutions: Own the configuration and deployment of SaaS-based platforms for Kansas agencies-setting up integrations, data flows, and secure connections. Solve Technical Problems: Act as the bridge between developers, analysts, and agency IT teams to diagnose issues, identify root causes, and implement sustainable fixes. Work with Data & APIs: Build and maintain integrations using APIs, SFTP, and structured file exchanges. You'll understand how data moves-and how to make it reliable and secure. Collaborate & Document: Write technical documentation, configuration specs, and environment details that make it easier for others to maintain and improve systems. Champion Security & Compliance: Apply Kansas and Tyler Tech security standards in every configuration and data exchange. Qualifications Technical Foundation: 3+ years in technical analysis, system implementation, or application support-ideally in SaaS or public-sector environments. Hands-On Experience: Proficiency in web-based systems, JSON/XML, SQL, APIs, and integration protocols (SFTP, HTTPS). Systems Thinking: You understand how multiple systems interact and can troubleshoot complex workflows, not just surface-level errors. Collaborative Communication: You're as comfortable discussing system logic with developers as you are explaining technical implications to business users. Autonomy & Accountability: You take ownership of problems and thrive in an environment that values initiative and continuous improvement. Nice to Have: Familiarity with government IT systems, low-code platforms, WordPress, or public-sector digital service delivery. Why You'll Love Working HereAt Tyler Technologies, you'll join a mission-driven team improving how government works through technology. You'll have autonomy to solve complex challenges, access to cutting-edge tools, and a culture that values curiosity, integrity, and collaboration.
    $70k-80k yearly est. Auto-Apply 60d+ ago
  • Director, Financial Planning and Analysis- State and Federal Division

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    The FP&A Director will serve as a strategic finance partner to the operations of the State & Federal division of Tyler. This role will drive financial planning: leading the annual, multi-year, and quarterly forecasting processes, aligning financial performance to Tyler's overall financial objectives. As a key player to achieve the desired growth in the State & Federal division, this role will deliver data-driven insights, establish models to support initiatives, monitor the status of actuals-to-plan on a quarterly/monthly basis, and support leaders in key business decisions. The FP&A Director will partner directly with operational leaders across State & Federal who are responsible for overseeing the growth strategy, including managing all FP&A-related responsibilities to drive the business forward. Responsibilities Budgeting and Planning * Lead the annual budgeting and quarterly/monthly forecasting processes, establishing internal deadlines and ensuring that Company deadlines are met. * Create and monitor multi-year forecasts, including inputs from and recommendations from business leaders and other divisions related to those forecasts. * Work with business leaders to understand projections and forecast revenue in accordance with ASC 606. Manage the underlying assumptions of sales bookings, expansion, contraction, churn, and project-level detail and their effect on revenue and margins to ensure growth targets are met. * Analyze detailed project revenue and cost streams by customer and product line - understanding recurring vs non-recurring revenues, anticipating revenue opportunities and risks, and monitoring project cost projections. * Assist in what-if scenario modeling related to sales opportunities, revenue risk modeling, and general ad hoc analyses to support the business * Work with business leaders in Operations, Development, and Sales to establish and monitor their financial budgets and KPIs. * Collaborate with HR to align resource planning assumptions in financial plans and projections. Managerial Reporting * Lead and develop a team of analysts responsible for supporting multiple business units * Lead the preparation of a financial reporting package for relevant lines of business, including in-depth analysis of financial performance, key trends, and strategic initiatives. * Analyze trends within the key performance indicators, revenue breakdowns and formulas, cost of sales, software capitalization, and headcount implications. * Create a consolidated view of sales targets, revenue, and expenses that aggregates all divisional sales targets and P&L transactional revenue findings. * Presentation of financial results at an Executive level * Support the commission payment process. * Collaborate with Corporate Accounting and Revenue Operations to ensure that billing, revenue recognition, and coordination of revenue projections are handled in accordance with ASC 606. Organizational Partnering * Partner across the company to support 2030 financial goals. * Develop familiarity with products, service offerings, and the platform and the leaders that support them. * Collaborate across various business units and across various levels of the organization to influence, guide, and steer the company towards desired and expected outcomes. Qualifications * BS/BA degree in Business, Accounting, or Finance; CPA or MBA preferred * 10+ years of progressive experience in FP&A roles with public company experience * Experience building, leading, and managing high-performing teams * Proven experience in the SaaS industry, with a focus on government SaaS products * Understanding of federal contracting is a plus * Strong analytical skills, detail-oriented, while maintaining the ability to think strategically * Excellent interpersonal skills, including verbal and written communication, teamwork, and customer service skills * Extensive systems knowledge, including large Enterprise accounting and budgeting systems * Hands-on and well adept at data blending and mining from multiple sources into cohesive views and summaries * Ability to travel up to 10-15%
    $80k-97k yearly est. Auto-Apply 27d ago
  • Lead Compliance and Risk Coordinator

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Tyler Technologies is seeking a seasoned and detail-oriented Lead Compliance & Risk Coordinator to lead the oversight of our payments systems, ensuring robust internal controls, regulatory compliance, and proactive fraud detection and prevention. This role is critical in overseeing enterprise-wide payment risk, supporting audits, and maintaining the integrity and security of all payment-related operations. Responsibilities Compliance & Regulatory Oversight * Ensure company-wide compliance with applicable payment regulations (e.g. NACHA, AML, BSA, OFAC, KYC, MTL/ADTL). * Develop, implement, and monitor policies and procedures that ensure ongoing compliance with regulatory and card network requirements. * Serve as a key liaison with regulatory bodies, payment networks, and financial partners. Risk Management * Identify, assess, and mitigate risks associated with payment processing, money movement, and third-party service providers. * Lead the response and remediation efforts for payment-related incidents and breaches. * Develop and maintain a compliance and risk dashboard with key identifiers to ensure compliance with card brand regulations and industry standards (e.g. chargeback ratios, return ratios, etc.). Fraud Prevention and Detection * Design and manage anti-fraud strategies, tools, and controls to detect and prevent fraudulent activity. Maintain and enhance current Fraud Standardization practices and policies. * Collaborate with the reporting, strategy and development teams to enhance real- time fraud monitoring. * Analyze trends and generate actionable insights from fraud data to improve defenses. Audit & Internal Controls * Oversee monthly, quarterly and annual payment process audits, both internal and external, ensuring timely and accurate responses to audit requests. * Maintain up-to-date documentation of payment-related processes and controls (e.g., SOX 404, third-party SOC documents, internal audit frameworks, third party due diligence requests, etc.). * Oversee and maintain internal system controls (service enablement, user provisioning, bank setups, etc.). * Evaluate and enhance the design and effectiveness of internal controls over all financial transactions and payment systems. * Oversee and maintain Money Transmission License (MTL) dashboard and reporting. Team Leadership & Cross-Functional Collaboration * Lead a team of three compliance and risk specialists. * Partner with Legal, Finance, Product, Infrastructure, Development, and Customer Support to integrate risk and compliance considerations into existing and new product and service offerings. * Provide training and education on payment risk and compliance best practices across the organization. Qualifications: Required: * Bachelor's degree in finance, Accounting, Business Administration or a related field. * 5-7 years of experience in payments compliance, risk management, or audit in a financial service or fintech environment. * In-depth knowledge of payments systems (ACH, card networks, RTP, wires) and related regulations. * Strong familiarity with internal control frameworks and audit methodologies. Preferred: * Professional certifications such as CFE, CAMS, CRCM, CPA, or CIA. * Experience with fraud detection tools (e.g., Actimize, SAS, Sit, or similar platforms). * Experience working with fintech platforms, payment gateways, or digital wallets. Key Competencies: * Analytical and detail-oriented mindset * Strong understanding of financial regulations and operational risk * Excellent written and verbal communication * Ability to manage multiple priorities and work under pressure * High integrity and discretion in handling confidential information Working Conditions * Hybrid, 2 days onsite * Occasional travel for audits, conferences, or regulatory meetings (10%)
    $56k-72k yearly est. Auto-Apply 27d ago
  • Retail Team Manager

    at&T Portables 4.6company rating

    Kansas City, KS job

    Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid driver's license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
    $41k-72k yearly est. 13d ago
  • Retail Sales Consultant

    at&T Portables 4.6company rating

    Shawnee, KS job

    Join us as a Cellular SALES CONSULTANT in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company! As a Portables Cellular Sales Consultant, you'll get to know the communication and entertainment industry inside and out. You'll be the one everyone else looks to when it comes to what's next in wireless and entertainment technology solutions. Find out what it's like to work in an industry that's rapidly growing and has a legacy of successful innovation. Portables Full-time Wireless Consultant is required to diligently execute the duties described below. The Wireless Consultant position is a critical role in the company and requires the candidate to execute the essential Job duties. Perks for Sales Consultants: * Uncapped earning potential balanced with flexible scheduling * Individual competition balanced with team goals * Ongoing retail and B2B sales training that teaches invaluable skills useful throughout your career * Career advancement opportunities * Medical, accident, and life insurance * Health Savings and 401(k) plan Portables is not only an incredible opportunity for the savvy sales veteran; we specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success and a strong work ethic and are looking for a career-defining opportunity in sales, apply now to join our award-winning team! Responsibilities for Sales consultant: * Develop customized consumer and business technology solutions * Provide concierge-level service * Master the art of sales * Expand your knowledge of mobile technologies Essentials for Sales consultant: * Positive attitude * Valid driver's license required to ensure reliable transportation to multiple locations within the area * High school diploma or equivalent; college degree preferred * Minimum two years of related work experience * Effective communication skills * Interest and understanding of technology products and services * Business ownership mentality
    $37k-48k yearly est. 18d ago
  • Software Architect

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Description ResponsibilitiesDesign and Implementation: Designing and implementing high-level software architecture, including choosing technologies, frameworks, and patterns. Technical Leadership: Providing technical leadership and mentoring to development teams, ensuring adherence to architectural standards and best practices. Collaboration: Working closely with product managers, engineers, and other stakeholders to define requirements and ensure alignment. Documentation: Documenting the architecture, including diagrams, specifications, and design guides. Problem Solving: Troubleshooting and resolving complex technical issues related to software design and implementation. Continuous Improvement: Staying up-to-date with new technologies and best practices and recommending improvements to the architecture. Code Reviews: Performing code reviews to ensure adherence to architectural standards and coding best practices. Performance and Scalability: Ensuring the system is performant, scalable, and can handle current and future demands. Security: Ensuring the system is secure and compliant with relevant security standards. Qualifications Strong understanding of software architecture principles and patterns: Including microservices, event-driven architectures, and cloud computing. Strong problem-solving and analytical skills: The ability to break down complex problems and develop effective solutions. Excellent communication and interpersonal skills: The ability to communicate technical concepts clearly and work effectively with cross-functional teams. Leadership and mentoring skills: The ability to guide and mentor development teams. Experience with agile development methodologies: Such as Scrum and Kanban. Experience with DevOps practices: Such as continuous integration and continuous delivery.
    $72k-90k yearly est. Auto-Apply 60d+ ago
  • Solutions Consultant

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Description Tyler Technologies is looking for a Solution Consultant capable of effectively demonstrating Tyler's solutions to prospective clients. The principal duties include delivering technical presentations and product demonstrations to prospective customers, creating and maintaining sales demo environments, and coordinating with both Sales and Product teams. The role is crucial as it involves making an impactful first impression on prospective clients. Responsibilities Technical Presentations: Deliver detailed technical presentations and product demonstrations to prospective customers, highlighting key features, benefits, and value propositions. Sales Demo environment: Create and maintain an external-facing transaction environment to be used to demonstrate Regulatory solutions. Create demo guides and scripts to enable sales team members. Create and maintain a library of different license types and regulatory solutions. Coordinate with Sales team: Collaborate closely with the sales team to understand customer needs and provide technical expertise that supports sales strategies. Liaise with Product team: Act as a conduit between the sales team and the product team, conveying customer feedback, market trends, and technical requirements to influence product development. Deep product understanding: Maintain a thorough understanding of the product's features, functionalities, and technical architecture to provide accurate pre-sales support. Technical advisory: Serve as a trusted technical advisor to customers, providing insights and recommendations on how the product can address their specific needs and challenges. Perform other duties as assigned. The Solutions Consultant must be able to: Clearly and accurately demonstrate Tyler's solutions to prospective clients. Communicate clearly. Show professionalism when dealing with all aspects of internal and external relationships. 50 - 70% travel. Qualifications Bachelor's degree preferred. Thorough knowledge and understanding of Tyler solutions essential. Previous sales experience in the software industry a plus. Previous experience demonstrating software solutions a plus. Must possess a competitive drive and results-oriented approach. Exceptional written and verbal communication skills. Excellent presentation skills. Previous public speaking experience a plus. Must be a self-starter in addition to a team player. Ability to establish and maintain effective working relationships with clients and employees required.
    $62k-79k yearly est. Auto-Apply 60d+ ago
  • Project Manager, Payments

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Description The Payments group is looking for an experienced Project Manager to serve as a critical bridge between Product leadership, Development teams, and stakeholders. This role requires both strategic oversight and hands-on project management to drive complex, cross-team initiatives forward. The successful candidate will proactively identify issues, facilitate solutions, and enhance collaboration across multiple teams. The project manager would also be responsible for providing leadership updates, stakeholder project communications, and managing accountability.Responsibilities Partner closely with Product Managers and Product Owners to clarify stakeholder needs, priorities, and engagement strategies. Lead cross-functional teams through planning, execution, monitoring, and delivery of key software initiatives and projects. Proactively identify risks and impediments and swiftly implement solutions to ensure successful outcomes. Facilitate alignment across multiple teams and departments, ensuring clear communication, shared goals, and streamlined workflows. Regularly report project status, key metrics, and strategic insights to leadership. Act as a primary point-of-contact for problem-solving across diverse projects, challenges and stakeholder concerns. Qualifications 3+ years of experience managing software projects or programs, ideally in agile environments. Proven experience in stakeholder engagement, effectively communicating with varied audiences including executives, technical teams, and customers. Exceptional ability to diagnose complex project issues and quickly drive practical solutions. Strong organizational, communication, and interpersonal skills. Familiarity with software development life cycles, product management practices, and agile methodologies. Comfortable working independently and taking ownership in a dynamic, rapidly evolving environment.
    $72k-91k yearly est. Auto-Apply 60d+ ago
  • Network Engineer

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Description Responsibilities Manage F5 Big IP LTM and GTM devices Create iRules, configure virtual IPs, pools and nodes Modify and enhance complex url redirects using irules and data groups Modify firewall policies on Checkpoint VSX series firewalls Manage Cisco routers (ISR and ASR), firewalls (ASA), and switches (catalyst and nexus). Respond to and execute work requests through Service Now Respond to and remedy incidents submitted through Service Now Design network resources around new custom application needs Provide expertise and support to customers as well as fellow IT employees in infrastructure as well as application development Network Device Management - SNMP, Netflow, Monitoring Device Uptime and Capacity Management On call duty, 1 week at a time rotating with a group of 7 engineers Requirements Cisco route/switch experience (HSRP, VPC, VLAN, EIGRP, OSPF, BGP, 802.1x, Netflow) F5 LTM experience (Certificate management, iRules, Data Groups) F5 GTM experience (WIPs, Zones, creating records) Firewall experience (ASA, Checkpoint, and Palo Alto) Ability to interface and provide quality support to all partners and customers Strive in a fast paced, always changing, never standardized environment Enterprise level experience Ability to troubleshoot effectively and maintain updated status to customer Qualifications 5 years technical experience in two relevant technologies or services areas listed above BA/BS or Associates degree in related technologies or services area Experience at an enterprise level company CCNA or CCNP (preferred but not required)
    $75k-91k yearly est. Auto-Apply 60d+ ago
  • Senior Contracts Specialist

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Description Reporting to the Sr. Manager of State and Federal Contracts, we are seeking a talented and experienced senior contracts professional focused on our U.S. public sector customer base. The ideal candidate will possess an affinity for our mission-driven organization's focus on servicing our public sector clients. This position will work with internal business partners across all departments including sales and other legal team members to review and respond to our prospective and current public sector customers (in federal, state, and local governments). Responsibilities Review, analyze and negotiate customer contracts to ensure accuracy, appropriate terms and completeness Support all phases of the contracts and subcontracts administrative cycle Support the legal review and execution of contractual documents (contract, non-disclosure agreements, etc.) Work with our legal team, generate, modify and administer software contracts, amendments and related legal documents Process contractual documents including; awards, modifications as well as contract renewals Support business development efforts to include review and execution of teaming agreements, reseller agreements, etc. Review solicitations for risk and compliance, complete solicitation forms including standard forms, representations and certifications and other required documents Support subcontract administration and order processing Support (data entry, review and ad-hoc reporting) for Company agreement repository and contract lifecycle systems Promptly respond to inquiries from internal business units and delivery teams regarding contract information Act in the capacity of an information resource providing contractual validations and advice Support team members to ensure compliance, legal and operations teams to ensure all aspects of the contracting process meet company and federal requirements Qualifications Bachelor's degree coupled with contract administration or comparable paralegal experience; OR a High School diploma coupled with 5+ years of contract administration experience Minimum of six (6) years' state and federal contract lifecycle administration experience: Working knowledge of administering fixed and hybrid type contracts and subcontracts (firm fixed price, labor hour, fixed unit price and time & materials) Working knowledge and familiarity with GSA Schedules, Federal Acquisition Regulations (FARs), Defense Federal Acquisition Regulations (DFARs), False Claims Act, etc. Familiarity and working knowledge of various Government portals (GSA eBuy, Advantage!, GSA vendor portal, SAM.gov, etc.) Experience should include a minimum of four (4) years' contractual agreement review, negotiation and execution to include; contract, subcontract, NDA, teaming agreement, reseller agreement, representations and certifications, assertations, etc. Comprehensive knowledge of industry business practices and the negotiation of state government, US government, commercial items and SaaS contracts Experience with administering subcontracts and subcontractor orders, NDAs, teaming agreements, and various other types of agreements. Knowledge of federal and state procurement processes, including an understanding of contract vehicles such as GSA schedules, SEWP, NASPO ValuePoint, Sourcewell, CA SLP, NY OGS, etc. Solid understanding of software technology and cloud services within the public sector. General understanding of state and federal acquisition regulations such as various state regulation manuals, FAR and DFARS. Strong communication skills and the ability to work and interact well with a variety of stakeholders and team members both in-person and remotely. Work well in a deadline oriented environment Proficient in the use and application of MS Office suite apps
    $83k-102k yearly est. Auto-Apply 60d+ ago
  • Product Manager, Payments Cashiering

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Description Tyler Technologies is a leader in public sector software and payment solutions, helping governments and municipalities streamline services and enhance citizen engagement. Our Tyler Payments group provides secure, innovative, and scalable payment processing solutions that power transactions across diverse public sector verticals.The Product Manager - Cashiering, will help define and drive the product vision and roadmap for our public sector Cashiering and POS products. This role will work cross-functionally with business leadership, sales, engineering, support, compliance, and stakeholders to deliver on our over the counter product vision. The ideal candidate is a strategic thinker with a strong background in transaction based software product, experience with customer facing roles and familiar with ERP, accounting, finance or payment systems. Responsibilities Research market problems Conduct onsite and virtual visits to client sites Conduct interviews with stakeholders, clients and prospects Attend industry conferences and user gatherings Research competing products and organizations Prioritize business value to deliver Evaluate incoming requests, requirements, and suggestions Maintains strategic and tactical roadmaps for their product portfolio Validate priorities and plans with business and stakeholders Communicate requirements as Product Requirement Documents Consult with designers & engineers on mockups, prototypes, and technical solutions Deliver new solutions to the market Evangelize and drive adoption of payment products Manages KPIs and measures adoption and usage in the target market Assist in sales demonstrations, webinars, and proposals Advocate through marketing campaigns and community messaging Participate in Vendor meetings, industry events and Tyler conferences. Qualifications Experience with eComm, payment and/or revenue collection solutions Experience working in a multi-facetted role especially customer/partner/stakeholder-facing engagements. Strong business, project and task management skills Understanding of the software development life cycle, especially agile methodologies Understanding of software design principles, especially user centered design Proficiency with written, verbal, and presentation communication forms A track record demonstrating analytical and problem-solving skills, an attention to detail, strong time management skills and the ability manage multiple work tasks effectively Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting. Required (but limited) ability to travel to client sites, conferences, and Tyler offices. Experience with/in public sector and government sector preferred.
    $81k-100k yearly est. Auto-Apply 60d+ ago
  • Senior Systems Engineer, VMWare

    Tyler Technologies 4.3company rating

    Overland Park, KS job

    Description We are looking for a results-driven VMware focused senior systems engineer to optimize our company's VMware environment. You will be deploying and supporting VMware based Infrastructure as a Service (IaaS) systems and applications, as well as providing VMware and Cisco UCS support.To ensure success as a senior systems engineer, you should exhibit sound knowledge of VMware ESX and related technologies, and experience in a similar role. An accomplished VMware engineer will be someone whose expertise results in the successful integration of VMware products across multiple data centers.Responsibilities Provide technical support to team and customers, responding promptly to issues reported by team and customers, conducting root cause analysis, and going through various testing scenarios for thorough resolution. Develop and maintain operational documentation and specifications on system builds, disaster recovery, and standard operating procedures. Good Understanding of shared storage technologies including SAN, NAS, Fiber channel, iSCSI, and NFS. Manage and administration of multiple Cisco UCS Domains. Plan, test and deploy patches through VUM and AutoDeploy to manage version compliance. Drive root cause analysis and provide feedback to improve architecture changes. Drive customer escalated issues to closure by providing workarounds and fixes in a timely manner. Enhance customer satisfaction by responding to all customer issues and providing relief either through self or by driving visibility of the issues upstream to ensure they get fixed. Improve product supportability and serviceability by actively participating in new design development to provide feedback to drive increased stability of VMware platforms for enhanced customer satisfaction. Participate in an on-call rotation. An ability to learn new technologies quickly, good time management skills, along with strong documentation skills. Good communication skills both written and verbal. Qualifications 7+ years of core VMware experience with strong proficiency in the installation, configuration, and management of below technologies: Required: 7+ years of hands on experience with VMware ESXi 6.5 and above 7+ years of hands on experience with vCenter HA/DRS Clusters 4+ years of hands on experience with Cisco UCS Administration 4+ years good understanding of Shares Storage Technologies 2+ years good understanding of VMware Skyline 2+ years of OS Troubleshooting experience Desired: 2+ years of hands on VMware experience on AWS 2+ years of hands on Linux administration 2+ years of hands on Windows administration 2+ years good understanding of VMware NSX 2+ years good understanding of vCloud Director 2+ years good understanding of VMware Tanzu 2+ years of good understanding of Network Administration
    $79k-93k yearly est. Auto-Apply 60d+ ago

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