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Field Technician jobs at Worldwide TechServices

- 4556 jobs
  • Customer Service Engineer

    Worldwide Techservices Open 4.4company rating

    Field technician job at Worldwide TechServices

    The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures. • Other duties or certifications may be assigned to meet business needs Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Must own a basic repair kit Additional requirements may exist if offer of employment is extended
    $46k-68k yearly est. 60d+ ago
  • Appliance Service Technician - $60K-$90K 1st year potential!

    ABC Home & Commercial Services 4.1company rating

    Austin, TX jobs

    First year potential $60k - $90k based on performance Pay: Commission plus bonuses Schedule: M - F, able to share on-call and after-hours (Sat.*) responsibilities with our team on occasion. Hours: start to finish job, so depends on last job completed PLEASE NOTE THAT WE DO A 7-YEAR MOTOR VEHICLE REPORT (MVR) REVIEW. Appliance Repair experience required - at least 4 year minimum. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now! How You'll Make an Impact: As ABC's Appliance Repair Specialist (for both residential and commercial accounts), you will perform high-quality part repairs and replacements for various appliances with professionalism and excellent customer service. Requirements What You'll Bring: Appliance Repair field experience required - at least 4 year minimum. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application Must know and understand all applicable federal, state, and local codes and practically apply them to each job. Ability to drive a vehicle with standard or automatic gear. Demonstrate the required level of mental aptitude and physical ability to do this job. Completed specialized courses in residential and commercial appliance practices and having a solid working knowledge of codes and safety measures. Excellent communication & customer service skills. High proficiency with emailing, instant messaging, and the use of various electronic devices and applications for effective communication/information sharing. Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure. Dependable and self-motivated with a desire to work year-round. Must maintain an active Driver's License and be insurable Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a subsidized gym membership and a company vehicle with gas card. What You'll Do: Carry out general appliance repair skills such as troubleshooting various appliances- including circuit boards, switches, heating elements, pumps, compressors, motors, etc. Work with inspectors, suppliers, and co-workers to ensure correct project work while abiding by all codes. Accurately diagnose the cause of appliance repair issues, recommend options for repair, price repairs under company policy, complete repairs after authorization are received, collect and timely deliver payment from customer to office, complete and submit all required paperwork in a timely and accurate manner. Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process. Work with and train any helpers who may be assigned to work with you. Attend required department meetings and company or vendor training as required, and maintain necessary licenses or certifications and complete required continuing education. Exhibit professional conduct at all times, whether at the job site or driving company vehicles. Be available to serve periodic on-call rotation assignments (per schedule approved by the service manager) necessary to ensure 24/7/365 coverage. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it. ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
    $60k-90k yearly 3d ago
  • Appliance Service Technician

    ABC Home & Commercial Services 4.1company rating

    Texas jobs

    First year potential $60k - $90k based on performance Pay: Commission plus bonuses Schedule: M - F, able to share on-call and after-hours (Sat.*) responsibilities with our team on occasion. Hours: start to finish job, so depends on last job completed PLEASE NOTE THAT WE DO A 7-YEAR MOTOR VEHICLE REPORT (MVR) REVIEW. Appliance Repair experience required - at least 4 year minimum. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now! How You'll Make an Impact: As ABC's Appliance Repair Specialist (for both residential and commercial accounts), you will perform high-quality part repairs and replacements for various appliances with professionalism and excellent customer service. Requirements What You'll Bring: Appliance Repair field experience required - at least 4 year minimum. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application Must know and understand all applicable federal, state, and local codes and practically apply them to each job. Ability to drive a vehicle with standard or automatic gear. Demonstrate the required level of mental aptitude and physical ability to do this job. Completed specialized courses in residential and commercial appliance practices and having a solid working knowledge of codes and safety measures. Excellent communication & customer service skills. High proficiency with emailing, instant messaging, and the use of various electronic devices and applications for effective communication/information sharing. Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure. Dependable and self-motivated with a desire to work year-round. Must maintain an active Driver's License and be insurable Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a subsidized gym membership and a company vehicle with gas card. What You'll Do: Carry out general appliance repair skills such as troubleshooting various appliances- including circuit boards, switches, heating elements, pumps, compressors, motors, etc. Work with inspectors, suppliers, and co-workers to ensure correct project work while abiding by all codes. Accurately diagnose the cause of appliance repair issues, recommend options for repair, price repairs under company policy, complete repairs after authorization are received, collect and timely deliver payment from customer to office, complete and submit all required paperwork in a timely and accurate manner. Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process. Work with and train any helpers who may be assigned to work with you. Attend required department meetings and company or vendor training as required, and maintain necessary licenses or certifications and complete required continuing education. Exhibit professional conduct at all times, whether at the job site or driving company vehicles. Be available to serve periodic on-call rotation assignments (per schedule approved by the service manager) necessary to ensure 24/7/365 coverage. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it. ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
    $60k-90k yearly 1d ago
  • Water Softener Service Technician

    ABC Home & Commercial Services 4.1company rating

    Saint Hedwig, TX jobs

    First year potential $40k - $60k based on performance Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed PLEASE NOTE THAT WE DO A 7-YEAR MOTOR VEHICLE REPORT (MVR) REVIEW. Water Softener experience required - at least 1 year minimum. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now! How You'll Make an Impact: As ABC's Water Softener Service Technician (WQ), you will sell, install, repair, and/or maintain water treatment and filtration systems with professionalism and excellent customer service. Requirements What You'll Bring: Water Softener experience required - at least 1 year minimum. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Class I, II, or III Water Treatment license, or the ability to obtain one. Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure. Dependable and self-motivated with desire to work year-round. Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job. Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs. Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner. Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes. Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters. Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain necessary licenses or certifications and complete required continuing education. Maintain a professional attitude at all times with customers, fellow employees and supervisors. Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it. ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
    $40k-60k yearly 3d ago
  • Water Softener Service Technician

    ABC Home & Commercial Services 4.1company rating

    Spring, TX jobs

    First year potential $40k - $60k based on performance Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed PLEASE NOTE THAT WE DO A 7-YEAR MOTOR VEHICLE REPORT (MVR) REVIEW. Water Softener experience required - at least 1 year minimum. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now! How You'll Make an Impact: As ABC's Water Softener Service Technician (WQ), you will sell, install, repair, and/or maintain water treatment and filtration systems with professionalism and excellent customer service. Requirements What You'll Bring: Water Softener experience required - at least 1 year minimum. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Class I, II, or III Water Treatment license, or the ability to obtain one. Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure. Dependable and self-motivated with desire to work year-round. Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job. Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs. Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner. Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes. Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters. Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain necessary licenses or certifications and complete required continuing education. Maintain a professional attitude at all times with customers, fellow employees and supervisors. Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it. ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
    $40k-60k yearly 3d ago
  • Personal Computer Technician

    Us Tech Solutions 4.4company rating

    Painted Post, NY jobs

    Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. The Corporate Field Services technician will take ownership of follow up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position. Required Skills: Active Directory Administration Limited support for corporate mobile devices Familiarity with cloud applications (OneDrive, Box, Office365, etc.) Troubleshooting Cisco VPN connectivity Familiarity supporting Citrix connectivity Remediating Symantec Endpoint Protection Dameware remote connection/utilization Altiris Deployment server utilization Asset management skills Internet Explorer and various browser(s) support Installation/configuration of various Adobe products Installation/configuration of Check Point endpoint client software Conference Room equipment Printer/driver troubleshooting & installation ServiceNow utilization Cisco WebEx service support Box user administration Deployment/configuration of standard IP telephony Hardware ordering/deployment Documentation (records) management Knowledge base utilization Project interaction Customer scheduling/follow-ups End user equipment moves (disconnect/reconnect) Multi-team interaction and/or technical roundtable participation Standard device imaging via USB/PXE server(s) Smart-Hands tasks/functions outside of standard operational work Must be able to lift equipment up to 40 pounds, as required. Required: ** 1+ year Hardware Experience (beyond imaging/deployment) ** 1+ year Customer Service / In-Person Support Experience Technical Focus Customer Engagement Desired: CompTIA IT Fundamentals CompTIA A+ CompTIA Cloud+ CompTIA Mobility+ CompTIA Network+ CompTIA Server+ The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and remotely from a manufacturing facility in Corning, NY. The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office Suites (365). Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes. Education: Associates Degree (preferred), HS Diploma or GED Minimum Required. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **********************************
    $38k-50k yearly est. 2d ago
  • Field Service Technician

    Orion Talent 4.4company rating

    Boise, ID jobs

    If you have a background in electronics, electro-mechanical systems, PLCs, pneumatics, or field service, there's an outstanding opportunity in Boise, ID with a global leader in medical technology (Fortune 200). They're actively seeking Military Veteran Technicians for a Field Service Technician role-supporting state-of-the-art automation equipment that directly impacts patient care. Why Veterans Excel Here You already bring the discipline, troubleshooting mindset, and customer-first attitude they value. You'll work with new, advanced medical automation systems-not outdated tech. This company is consistently recognized as a top employer for Veteran hires. Role Highlights Monday-Friday day shift (rare weekend emergencies) Install, maintain, and service advanced medical automation equipment Diagnose and troubleshoot electronic, mechanical, and electrical systems Manage a company vehicle, tools, tech, and service documentation Local/regional travel with occasional overnights Compensation & Perks Base: $75K-$77K First-year total: $92K-$98K (OT + company car) Comprehensive benefits supporting your health, family, finances, and lifestyle Ideal Fit U.S. Military Veteran with strong electronic or electro-mechanical maintenance experience Solid understanding of mechatronics, PLCs, pneumatics Strong customer service, communication, and professionalism Valid driver's license + 3 years driving history Ability to travel ~50% as needed If you're a Veteran ready to bring your technical skills into a mission-driven industry that values your experience, this could be the perfect next step.
    $92k-98k yearly 2d ago
  • Telecommunications Technician

    Compri Consulting 4.0company rating

    Thornton, CO jobs

    We are looking for a Telecommunications Technician for our client in Thornton, CO. This is a long-term contract opportunity. This is a 100% onsite role. NO 3rd PARTIES, NO SPONSORSHIP, NO EXCEPTIONS. Candidates MUST be authorized to work in the United States without sponsorship. The Telecommunications Technician will provide support for the Mitel VoIP Telephone System as part of the Infrastructure Operations team. This role is hands-on and field-oriented, providing installation, configuration, maintenance, monitoring, and repair of voice systems and related components across multiple sites. The ideal candidate will have general experience with enterprise VoIP systems preferably Mitel. They will have working knowledge of cabling and network infrastructure. The candidate will also be experienced working in MDF/IDF environments and at field sites, installing, configuring, troubleshooting / testing, and replacing devices. The candidate will also have good documentation and communication habits. Primary responsibilities include: • Supporting and troubleshooting Mitel VoIP endpoints and services • Basic telephone station troubleshooting • Voicemail system support • Analog line support • Working in MDF/IDF spaces to install/replace voice-related equipment • Supporting related UPS and VolP infrastructure components • Coordinating with Network/Infrastructure staff as needed
    $50k-64k yearly est. 2d ago
  • Desktop Support Technician

    Pride Health 4.3company rating

    New York, NY jobs

    Hello Job Seekers, Hope you are doing well. I am Mohit Saini from Pride health and hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity. Job Title: Desktop Support Technician Location - Manhattan NY 10065 Shift- Mon-Fri, 9 AM to 5 PM Rate Range - $22 to $25 Per hour 6 Months (Contract) with possible extension Responsibility: At least 1 yr exp in a computer support is required & tech support exp. Must have strong customer service skills, good communication. Ability to earn quickly and new technologies. Able to work in a team environment as well as being self-motivated. Minimum of 1-2 years of tech support exp required. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deployments, application installs, wire management ,inventory control, Techstop. Bachelors in Computer Science is must. Thanks & Regards, Mohit Saini Team Lead, EST **************************** *****************************************************
    $22-25 hourly 4d ago
  • Field Service Hydraulic Technician

    American Technical Services, Inc. 4.2company rating

    Waukesha, WI jobs

    Our client is on the search for a 1st shift shop or field service technician for an industrial machinery manufacturing and industrial repair facility that troubleshoots, repairs and rebuilds hydraulic systems, pneumatic assemblies, cylinders, and pumps. In-house shop mechanic 1st shift- $22-$30/hour d.o.e (training available) Field Service Repair Tech-$32-$50/hour is possible. *Offers a bonus at 6 months and 1 year totaling $5,000 bonus* Company has in-house mechanics and machinists to work as a team in repairing and refurbish work. Great opportunity-(contract-to-direct) permanent position, good pay, insurance vacation, uniforms, 401k and bonuses. Qualifications Strong written and verbal communication skills Ability to travel Ability to lift up to 75 pounds Valid Drivers License
    $32-50 hourly 4d ago
  • Desktop Support Technician

    Firstpro, Inc. 4.5company rating

    Boston, MA jobs

    first PRO is now accepting resumes for a Desktop Support Technician role in Boston, MA. This is a 6+month contract to hire role and onsite everyday. SCCM Imaging required. Some of the day-to-day responsibilities of this role include: Assist users with technical issues related to peripheral devices (docking station, keyboard, mouse, monitors, laptop, etc.) including hardware replacement Monitor and respond to helpdesk tickets Perform the employee onboarding processes including training end users, imaging laptops, and deploying hardware Assist in the use of enterprise imaging, software deployment tools, and data migration for end user computing needs Manage support calls for printer break/fix services Support and distribute company-owned mobile devices Communicate and coordinate regularly with Director of IT Infrastructure and Operations, as well as the Manager of Helpdesk Participate in on-call rotation for emergency support phone queue Assist in supporting the company's security posture Work with IT teams to acquire service level performance metrics for all desktop system and related infrastructure elements THE CANDIDATE BSc in IS, CS, or equivalent experience; will consider experience in lieu of a degree; A+, MCP or other equivalent certification is a plus Minimum five (5) years of experience in a desktop support and end-user support role Windows 10/11 Pro support Desktop and hardware configurations, including Thunderbolt docking solutions Apple iOS device support LAN-based imaging
    $38k-46k yearly est. 3d ago
  • Support Technician

    Inceed 4.1company rating

    Lenexa, KS jobs

    Support Technician Compensation: $26 - $30/hour, depending on experience Inceed has partnered with a great company to help find a skilled Support Technician to join their team! Join a dynamic team where you'll handle day-to-day support needs and maintain core systems. This role is perfect for someone who thrives on driving improvements and ensuring users can work seamlessly. Dive into a hands-on position that offers the chance to troubleshoot, resolve, and enhance user experiences. Key Responsibilities & Duties: Provide Tier 1-2 support for desktops and laptops Troubleshoot Microsoft Windows, Microsoft 365, and Teams issues Manage user accounts and group policies in Azure AD Support software deployments and updates Monitor system performance and escalate problems Assist with network connectivity and printer issues Document processes and resolutions Contribute to support workflow improvements Required Qualifications & Experience: 4-6 years of IT support experience Proficiency with Microsoft products Understanding of networking and infrastructure basics Experience with ticketing systems and IT workflows Strong communication skills Nice to Have Skills & Experience: Exposure to architecture or engineering software Experience supporting CAD workstations Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Support Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $26-30 hourly 1d ago
  • Desktop Support Technician

    Yochana 4.2company rating

    Baltimore, MD jobs

    Title : Desktop Support technician This is complete night shift role Responsibilities :- · Image and configure laptops and desktops for distribution to onsite, remote users and special projects. · Provide hardware, software, network problem diagnosis / resolution via telephone, email, chat or remote support for customer's end users · Route problems to internal 2nd and 3rd level IT support staff. · Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. · Administer and provide User account provisioning. · Use the ticketing system to document and manage problems and work requests and their respective resolutions and circumvention's. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of End User Computing operations Technical Requirements · Disciplined, systematic problem solving skills required. · Hands-on work experience with the following Windows Operating systems · Clients: Windows10, Windows7, Windows Vista, Windows XP, Windows 2000 · Servers: Windows 2000, Windows 2003, Windows 2008, · Knowledge of Active Directory, Exchange 2003/2007 · ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center or service NOW. · Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013. · Internet browsers (e.g. Explorer, Chrome, Firefox) Ability to troubleshoot and solve JAVA and Flash player issues. · VPN and remote dial-in users · Support for laptop, desktops, and printers · iPhone and Android mobile device support · Others: Adobe Acrobat and other common desktop applications like WinZip, etc.
    $40k-55k yearly est. 3d ago
  • Desktop Support Technician

    Yochana 4.2company rating

    Chattanooga, TN jobs

    Role: Deskside Services Relevant Experience : 3 Years minimum Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video) Tools : Windows OS, MS Office, O365, Mac OS (preferred) Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft skills (read, write & speak) Skillset Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care). Travel to the Near By Site in case of a need (Mileage will be taken care). Work from Office on Daily (No WFH) Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops Ability to move/lift/carry up 50 lbs of weight Safely move equipment point to point using wheeled carts and vehicles IMACD & Asset Inventory experience Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications Working knowledge of imaging utilities such as Ghost, SCCM, etc Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone) Demonstrated proficiency in Microsoft OS and Microsoft application. Demonstrated proficiency for installation of desktop software and troubleshoot Working knowledge of Microsoft Active Directory and GPO Strong customer service skills Strong troubleshooting skills Significant, demonstrated experience with Microsoft Windows operating systems Clients: Windows 10, Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 98 Servers: 2012, 2008 r2, 2008, 2003, 2000 Functionally capable with Apple OS X Advanced troubleshooting skills with hard drive encryption software Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange Strong client-side remote access troubleshooting skills Demonstrate strong skills supporting printers in an enterprise environment Advanced knowledge of client-side management tools - Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools Strong software installation and support skills Disciplined, systematic problem solving skills required The Technician need to have experience in IMACD tasks listed below (IMACD = Install Move Add Change Dispose ) Troubleshoot and resolve End users IT issues in their PCs (Desktop, Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites; Coordinate, plan, and schedule IMACDs with all affected IT functions (whether the function is included within the Services provided by Provider, as a Customer-retained function, or a Third Party); and Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recrate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation; Obtain from Customer a list of individuals authorized to approve IMAC and Project IMAC Service Requests, including specific approval and authorization required for IMACs that include Changes to Software. This list may change from time to time and should be updated on a regular basis; Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately; Coordinate and communicate with designated Customer personnel or other Third Parties, concerning scheduling and requirements so as to minimize the impact on Authorized Users; conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s); Coordinate any physical space requirements as determined during the Site survey review; Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC; Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Confirm that the installation and/or de-installation procedures associated with performing the IMAC are valid for execution of this IMAC, including Backup, contingency, and test procedures; Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location; Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT Cancel Network Transport Services that are no longer required after completing the IMACD
    $32k-42k yearly est. 2d ago
  • Desktop Support Technician

    Us Tech Solutions 4.4company rating

    Washington, DC jobs

    Unbox, image, box and provision PC devices to all client staff Schedule appointments with client staff to confirm Day 1 Provisioning including setup of Email, Office, Biometrics, Applications and more Ensure Service Level Agreement is maintained on a daily basis Scan all received equipment, imaging computers with a client standard image, delivery and setup of PC request Monitor PC Provisioning queue, and maintain lowest individual pending ticket count Ensure that all PC requests fulfilled are within the PC Provisioning policies and guidelines of the Client Confirm accuracy of all asset management related systems including physical inventories Follow established and tested process and procedures provided by the Client Team Lead Validate Provisioning through defined quality assurance procedures Ensure work environment is maintained (clean, organized, and safe) Provide weekly statistics to client Team Lead on a regular basis, or on demand Troubleshoot PC Operating System and Hardware issues as needed Educational Qualifications and Experience: Education: Bachelor's degree preferred Role Specific Experience: 2+ years of work experience relevant to the duties and accountability of the position Experience in IT Customer Service, Technical Troubleshooting, IT Asset Management and IT Device Provisioning and Support Experience with the World Bank standard operating systems and tools, including but not limited to: Windows, ServiceNow, M365, Outlook Certification Requirements: None specified. Required Skills/Abilities: Proficiency in MS Excel and PowerPoint (MS-Office skills), ServiceNow, Client relationship management Advanced knowledge of hardware and software products, and problem solving/troubleshooting skills Advanced knowledge of office technology hardware (PC's, printers, etc.) Willingness and ability to exhibit pleasant, professional, and courteous workplace etiquette Excellent verbal and written communications skills Excellent administrative skills: organized, efficient, detail oriented, and versatile Excellent customer service approach to dealing with people at all levels Accountability towards team objectives Ability to assemble and configure typical equipment configurations for PCs or laptops Ability to function well in a team-based environment, and to contribute to common goals Ability to perform all responsibilities of all analysts and maintain productivity at all times About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Pooja Rani Email: ****************************** Internal Id: 25-50568
    $36k-46k yearly est. 3d ago
  • Telecommunications Technician

    Inceed 4.1company rating

    Thornton, CO jobs

    Telecommunications Technician Compensation: $21 - $28 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Telecommunications Technician to join their team! Join a dynamic team as a Telecommunications Technician, where you'll support the District's Mitel VoIP Telephone System. This hands-on role offers the chance to work in the field, engaging with various District sites. If you're passionate about voice systems and eager to contribute to a meaningful project, this is your opportunity to shine! Key Responsibilities & Duties: Support and troubleshoot Mitel VoIP endpoints Perform basic telephone station troubleshooting Provide voicemail system support Support analog lines and related infrastructure Install and replace voice-related equipment Coordinate with Network/Infrastructure staff Maintain and repair voice systems Document and communicate with IT team Required Qualifications & Experience: Experience with enterprise VoIP systems Knowledge of cabling and network infrastructure Experience in MDF/IDF environments Ability to install, configure, troubleshoot devices Strong communication skills Nice to Have Skills & Experience: Experience with Mitel VoIP systems Field site work experience Good documentation habits Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Telecommunications Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDDEN
    $21-28 hourly 3d ago
  • Field Services Engineer

    Ascendo Resources 4.3company rating

    Waukesha, WI jobs

    Field Service Engineer Waukesha, WI (onsite and 50% travel) Direct Hire You will be providing service to optimize the production from our machines at their facilities. Because of that, our service engineers are in high demand and provide a consistent factory presence on site. A Field Service Engineer is primarily responsible for performing maintenance and repairs on our equipment as well as supporting project start-up installations at client locations across the US and Canada. We provide an in-house repair service for our customers as well as an innovation space for customers to learn from our experienced technologists, and test & train with their formulas & ingredients on our equipment. And of course, we stock a lot of spare parts for our customers in the USA and in Canada. Responsibilities Maintenance and Repair: Performing routine maintenance and diagnosing problems. Repairing or replacing defective parts to ensure functionality. Troubleshooting: Quickly identifying the source of problems and implementing effective solutions for mechanical, electrical, pneumatic, and electronic control systems. Installation and Setup: Installing and configuring equipment and systems according to specifications. Customer Support: Providing training and support to the customer's own in-house technicians on how to use the equipment effectively and perform routine maintenance. Documentation: Keeping detailed records of services performed, parts used, and hours worked. Compliance and Safety: Ensuring all work complies with company policies and safety standards. Other duties As required. Travel Requirements: Willingness to travel to client sites 50% minimum. Travel is primarily by automobile, however some air travel both domestically and international may be required. Skills and Abilities (Required) The ideal candidate should be a highly driven and self-disciplined person who can work independently and occasionally manage tight deadlines effectively. Must be able to work in an industrial production shop floor environment and be willing to work overtime hours when required. Education: Certificate or degree in a technical field such as electronics, engineering, or similar technology via Trade school, Technical School, College, or Military Technical School. Experience: 1+ years in a technical field working with hand tools and basic electrical test equipment. Technical Skills: Extensive knowledge of machinery ideally in the food/beverage/packaging industry and demonstrated proficiency in electrical and mechanical skills. Ability to read diagrams, schematic drawings, engineering specifications and manuals to determine work procedures. Communication Skills: Strong ability to communicate effectively with customers and team members. Problem-Solving Skills: Excellent analytical and problem-solving abilities. Physical Requirements: Capability to perform physical tasks, which may include lifting heavy equipment (occasionally over 50 lbs.). Driver's License: Required current valid driver's license and clean history. Experience (Preferred): Previous experience working on food manufacturing equipment. A working knowledge of Servo drives, variable frequency drives (VFDs), or PLCs is a plus. Compensation and Rewards: Competitive wages and profit-sharing plan 15 days PTO in the first year Double pay in case of Sunday work Health care package (medical, dental, vision, disability) Open and honest family-like work atmosphere “Ascendo is a certified minority owned staffing firm, we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service or any non-merit factor.”
    $56k-73k yearly est. 1d ago
  • Field Service Technician

    Integrity Trade Services 3.9company rating

    Grand Rapids, MI jobs

    Field Service Technician - Starting at $30/hr! is a direct hire opportunity! Integrity Trade Services is hiring a Field Service Technician for our manufacturing client to start immediately starting at $30/hr! Receive comprehensive benefits through our client upon hire! Responsibilities: The Field Service Technician is responsible for maintaining and repairing Progressive Surface Machines at various customer sites which involves 90% travel. The role requires strong technical expertise, excellent problem-solving skills, and the ability to work independently while providing exceptional customer service. Conduct maintenance checks, diagnose issues, and perform necessary repairs or part replacements to ensure optimal performance of a company machine at a customer's site. Perform machine calibration services at customer's site to assure compliance with original engineering specification. Provide professional and courteous service to customers, addressing their questions and concerns while maintaining a positive company image. Offer technical support and guidance to customers via phone, email or onsite visit. Travel to customer sites as needed for maintenance, and troubleshooting. Maintain detailed records of service activities, including service reports, calibration reports, and customer feedback. Follow all company policies, safety guidelines, and industry regulations while performing job duties while working at our facility or at the customer's site. Stay current with the latest technology and industry trends through ongoing training and professional development opportunities. Location: Grand Rapids, MI This position will require overnight stays. Primary travel Monday - Friday, home most weekends. 90% Travel both driving and air travel (domestic and international) Schedule/Shift Details: Monday-Friday Qualifications: High school diploma or equivalent; technical certification or associate degree in electronics preferred, but not required. Proven experience as a Field Service Technician or in a similar technical support role preferred, but not required. Strong technical and mechanical troubleshooting skills. Proficiency in using diagnostic tools and software. Excellent communication and customer service skills. Ability to work independently and manage time effectively. CNC/PLC/ Industrial robot knowledge and proficiency preferred, but not required Willingness to travel Valid driver's license and a clean driving record. Ability to obtain and hold a US passport. Benefits: Medical Dental Vision PTO 401k
    $30 hourly 2d ago
  • Desktop Support Technician

    Futran Solutions 3.9company rating

    Slater, IA jobs

    Essential Job Functions: • Offer foundational technical support in infrastructure services, providing assistance in routine tasks. • Assist with infrastructure projects and assignments. • Participate in basic monitoring and routine troubleshooting of infrastructure systems. • Collaborate with team members to address infrastructure challenges and daily operational tasks. • Support the creation and maintenance of infrastructure documentation. • Develop and improve technical skills through on-the-job experience. • Show eagerness to learn and gain expertise in infrastructure services. • Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 2+ years of relevant work experience • Proven experience in infrastructure technology analysis • Proficiencies in data analysis and technical knowledge • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • An advanced degree in a relevant field is a plus • Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus Thanks & Regards, Mittapalli Lalith Kumar Senior Technical Recruiter ***************************
    $36k-47k yearly est. 21h ago
  • Customer Service Engineer

    Worldwide Techservices Open 4.4company rating

    Field technician job at Worldwide TechServices

    The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures. • Other duties or certifications may be assigned to meet business needs Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Must own a basic repair kit Additional requirements may exist if offer of employment is extended
    $45k-66k yearly est. 60d+ ago

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