Wright Flood jobs

Job Description World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Position Summary The Senior Client Manager independently serves as the primary service contact for a book of select commercial clients and is responsible for client satisfaction and strategic planning. This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client needs and goals within the organization to ensure quality. Primary Responsibilities Primary Activities (at least 60% of time) Evaluates exposures, obtains quotes, review, negotiate and finalize quotes Obtains information from client, analyzes risk, and applies technical expertise/knowledge to make recommendations. Determines Markets within Core Carrier Strategy Creates solutions and make recommendations in preparation for the strategy meeting with Client Advisor. Creates complete carrier submission and submits Obtains signed binding and notifies carriers Reviews binding documents for accuracy Contract Reviews Other Responsibilities, as applicable Set up and maintain accurate account details, contacts, and policy information in EPIC Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance Attach, organize, and name documents in EPIC Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change request, etc. Create activities in EPIC and assign to applicable team member Maybe responsible for ordering loss runs, generating proofs and endorsement and audit review. Position Specific Skills/Qualifications Work Experience 3+ years' experience in Commercial Property & Casualty with a comprehensive understanding of insurance coverages Professional Licenses/Certifications Must hold state Property & Casualty insurance license Essential Skills/Competencies Functional knowledge of Excel specific to creating, formatting, and evaluating formulas and working within templates. Must be skilled in Excel, Word, and other MS Office products. Able to understand new technology platforms quickly. Proficient in agency management systems (EPIC) and carrier sites. Hands on personal approach to customer service. Maintains effective relationships with clients, co-workers, and colleagues. Maintains effective relationships with clients, co-workers, and colleagues. Viewed as a team player and is cooperative and collaborative Has an understanding of guaranteed cost program design and coverage forms. Able to provide consultation of coverage needs. Has a deep and thorough understanding of client requirements, competitive market, industry trends and recognized internally and externally as a subject matter expert. Strong written, oral, and interpersonal communication skills. Sets to achieve day-to-day objectives within the context of specified solutions. Develops and implements work plans for completing projects. Able to solve difficult problems that are not routine, but not overly complex. Able to develop short- and long-term strategies that have high impact on client/prospects and the business. Anticipates obstacles and identifies ways to overcome them. Provides resolution to a diverse range of problems. Uses critical thinking to identify key barriers to resolve complex situations. Able to solve complex problems by taking a new perspective using standard product/service. Education High School Diploma or equivalent experience. Physical Demands & Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MF1 Powered by JazzHR YQaBvvfyex

Job Description World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Position Summary Receives guidance and/or direction, to provide support to Client Managers and/or Client Advisors, by following established workflows and procedures on routine work including ALL primary activities listed below. Primary Responsibilities Setup and maintain accurate account details, contacts, and policy information in EPIC Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance Attach, organize, and name documents in EPIC Initiate endorsements, proofs of insurance and invoices Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change request, etc. Create activities in EPIC and assign to applicable team member Other Responsibilities, as applicable May pull items such as MVR, CLUES, Risk Meters, RCE etc. Generate and send renewal proofs, if requested Check policy per policy check workflow and complete checklist Check endorsement against request Document maintenance/retrieval Other responsibilities as applicable Position Specific Skills/Qualifications Work Experience 0-2 years' experience in Personal Property and Casualty Professional Licenses/Certifications Licensed or obtaining state Property & Casualty insurance license within a specified time frame. Essential Skills/Competencies Knowledge of Excel, Word, and other MS Office products to include basic formatting Able to learn coverage fundamentals. Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems. Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance. Strong written, oral, and interpersonal communication skills. Able to follow a well-established and familiar set of activities and/or process to derive a solution. Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery. Works to achieve stated objectives and delivers results at the close direction of a senior team member. Physical Demands & Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MF1 Powered by JazzHR AFx5jf7b8v

Primary Function The Desktop Support Analyst 1 provides technical support to both local and remote Asurion employees through various channels, including in-person assistance, telephone, email, and remote access tools. This role relies on established procedures and hands-on experience to diagnose, analyze, and resolve technical incidents and service requests efficiently. At Asurion, technology drives our success-and our people sustain it. Delivering exceptional internal customer service is essential to maintaining a productive, positive employee experience and supporting the health of our business. Key Responsibilities Incident Resolution & Escalation Diagnose and troubleshoot technical issues in a timely manner, escalating when appropriate. Ensure clear, consistent communication with end users throughout the support process until issues are resolved. Customer Service Excellence Serve as the first point of contact for internal users requiring support and maintenance across desktop computing, mobile devices, and enterprise applications. Provide courteous, professional assistance to all customers. Ticket Management Accurately document, track, and close all incidents and service requests using Asurion's ticketing systems. Maintain detailed records and continuously enhance knowledge of IT products, procedures, and services. User Training & Knowledge Development Analyze performance data and user trends to identify training opportunities that improve technology adoption and user proficiency across Asurion's systems and software. Continuous Improvement & Stakeholder Collaboration Act as a proactive stakeholder in improving IT support processes and user experience. Contribute to internal communication and prioritization efforts between local offices and Asurion corporate teams to ensure alignment and consistency. Project Support Assist with IT-related components of operational initiatives such as new office setups, relocations, mergers, acquisitions, and new product introductions. Regional Support & Travel Provide onsite and remote support to regional Asurion locations as needed. Occasional travel may be required to assist with local office and enterprise initiatives. Professional Conduct & Compliance Adhere to Asurion's policies and procedures regarding Health and Safety, Equality and Diversity, and Information Security. Promote a culture of inclusion, respect, and compliance in all activities. Customer Relationship Building Develop and maintain strong relationships with key business stakeholders to identify opportunities for service improvement and technology optimization. Team Excellence Model exceptional customer service standards and contribute to a culture of continuous improvement in the internal customer experience. Qualifications & Skills Proven experience in desktop or end-user support preferred Strong troubleshooting and problem-solving skills Excellent communication and interpersonal skills Ability to prioritize and manage multiple tasks efficiently Familiarity with Windows, mac OS, and mobile device environments Knowledge of Microsoft 365, Microsoft Intune, Active Directory, ServiceNow, and common enterprise software systems preferred Commitment to customer service excellence and continuous learning

Technical Data Analyst 2 Asurion is a leader in the technology protection industry around the globe. The company provides premier support solutions to enable optimum use of technology; digital applications to protect privacy and provide security; and rapid replacement of lost, stolen, damaged, or malfunctioning devices. Asurion partners with the leading wireless companies, retailers, and service providers enabling them to focus on their businesses and to provide services that delight their customers. We're a strong team of outcome-focused technology professionals. We're always looking for new ways to create value from one of Asurion's most extensive assets - its data. We're using cutting edge technology combined with great methodologies to enable teams across Asurion to contribute and consume data through a variety of patterns with minimal friction. In the Technical Data Analyst 2 role you will be working in the Enterprise Data Services Org at Asurion and will be responsible for bringing data and analytics products and capabilities to life. You will work collaboratively with internal stakeholders to understand their data needs and capability gaps, translate those needs into technical requirements for the engineers and deliver those as data products for your customers. This role is ideal for someone who is passionate about driving enterprise-wide transformative work in a highly collaborative environment. A problem solver who excels at working with partners from diverse domains to solve complex use cases with data and technology ESSENTIAL JOB SKILLS/DUTIES · Develop a profound understanding of customer needs and translate them into precise data product requirements. · Collaborate closely with cross-functional teams to construct the product roadmap and backlog, establish priorities, and make informed tradeoff decisions. · Engage in technical dialogues with engineers to conceptualize product solutions, drive value, and influence the direction of both data products and the business. · Support end-to-end delivery of features, from intake and grooming through development and implementation, providing ongoing visibility into progress and confirming that requirements and expectations are fully met. · Work with a diverse range of customers in the Enterprise Data Product domain, aiding them in shaping their requirements and achieving desired outcomes. · Conduct thorough exploratory data analyses to unearth trends, patterns, and anomalies · Cultivate a robust understanding of Enterprise Data Platform frameworks and tools to guide customers towards fitting solutions. · Collaborate with business users to establish acceptance criteria and validation scripts for varying levels of data quality checks. · Address impromptu data requests promptly and deliver precise and timely analyses. Technical Skills · Strong proficiency in SQL, , encompassing joins, stored procedures, query optimization, performance tuning, and execution plans. · Knowledge of Python/PySpark is a plus · Excellent analytical, problem-solving, and critical thinking skills with attention to detail and a commitment to data accuracy. · Good grasp of fundamental Big Data concepts and technologies like Hive, Presto, Apache Spark, and familiarity with AWS cloud infrastructure. · Possess knowledge of data visualization tools such as Power BI, SSRS, or similar platforms for crafting insightful reports and dashboards. · Experience in Agile methodologies and proficiency in project management tools like Jira for task prioritization and management related to data product development. · Display a keen interest in staying abreast of the latest advancements in data analytics, data engineering, and relevant technologies. · Knowledge of data modeling techniques (dimensional modeling, ER modeling), data warehousing concepts, and ETL/ELT processes a plus · Knowledge of data privacy regulations, coupled with experience in implementing data security and governance best practices, is a plus. · Prepare and maintain technical documentation such as source to target mappings to support transparency and knowledge sharing across teams. Soft/Leadership Skills · Active listener, exhibits exceptional communication and interpersonal abilities to engage effectively with stakeholders across various levels. · Effective problem solver; works through ambiguity; provides options · Manages time; self-directed; provides guidance to more junior team members · Manages relationships with key stakeholders and ensure effective teamwork across team · Exhibit strong adaptability to shifting priorities and the capacity to adeptly manage multiple tasks and projects simultaneously, maintaining a high level of precision and attention to detail. Education and Experience · Possess 2+ years of experience as a data analyst/product owner within a modern data platform environment. · Hold a bachelor's degree in computer science, Information Systems, Statistics, Mathematics, or a related field.

Job DescriptionPosition Objective World Investment Advisors, the financial services division of World Insurance, is looking for an executive Assistant to join our team. Reporting to the President, the Executive Assistant will provide high-level strategic administrative and operational support. Manage complex scheduling and communications. Serve as a key liaison for both internal and external partners and will facilitate organizational efficiency and the operations of the executive office. You will work with internal and external stakeholders to ensure priority projects and strategic objectives are met. Keeping executive team and senior leaders informed of issues and initiatives, you will play a critical role in the efficient flow of information across the organization. In addition, you will ensure the Executive's time is leveraged effectively, by engaging the right participants, setting the agenda, and ensuring the team is well prepared. This is a highly strategic and facilitative role that requires a combination of focus, flexibility, and interpersonal savviness. The role requires and rewards a highly resourceful individual with strong emotional intelligence, motivation, and analytical skills. Typical Duties and Responsibilities Manage the functions of the executive office. Oversee the executive calendar, schedule and coordinate appointments. Organize and coordinate travel logistics, including itineraries, accommodations, and transportation. Oversee correspondence, screening and prioritizing communications. Administer cross-departmental and multi-entity strategic initiatives as assigned by the Executive, and in collaboration with the executive team. Act as confidential liaison between the executive and key executive, employees, clients, and stakeholders, always maintaining discretion. Support budgeting processes, including expense reports and tracking spending. Help prepare presentations, reports, and correspondence, ensuring accuracy and professionalism. Plan, coordinate leadership meetings at the direction of the executive Ability to work in the office 5 days week. Minimum in office Tuesday - Thursday Limited travel may be required Other duties and projects assigned. Desired Competencies Proven ability to maintain confidentiality and exercise good judgment with sensitive matters Exceptional written and verbal communication skills Excellent time management and multitasking abilities Strong decision-making skills and the ability to work independently under pressure Proactive problem solver Proficiency with office technology and tools, including PowerPoint, Outlook, Excel, and Word Must be Flexible, team-oriented and enjoy working collaboratively with both internal and external partners Strong process and planning orientation Attention to detail & ability to multi-task Strong verbal and written communication skills High level of team orientation; strong interpersonal communication skills Perks & Benefits 401(k) with employer match Health Insurance (with HSA option) Dental Insurance Vision Insurance Life Insurance Flexible/unlimited Paid time off policy Paid Mental Health Days Flexible Spending Account (FSA) Healthy work/life balance Maternity/Paternity Leave policy Remote work opportunity About World Investment Advisors As part of World Insurance Associates, World Investment Advisors is a nationally recognized financial services firm dedicated to providing the industry's premier wealth management and retirement plan investment advisory services to individuals, high net worth families and employers. Collectively, WIA and its affiliates advise pm $76B assets1 across 65 offices and 310 team members. Stimulating Environment At World Investment Advisors, we strive to provide a challenging, stimulating environment for the best and brightest in the industry. We believe our employees can best serve our clients and advisors in an atmosphere where individuals are treated fairly, where professional growth is fostered and encouraged, and where a healthy balance between work and home life is respected and preserved. We promote a friendly and collaborative work environment. We are motivated by team camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan participants. Team-Oriented Professionals typically work together in teams with multiple people from different departments to meet our clients' needs. Our junior staff works with their team members to develop the skills and knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities. Why World? Great company culture with an awesome team-oriented atmosphere! Mentorship Opportunities Ability to serve on different internal steering committees (Charitable Giving, DEI, Social, etc.) Professional growth opportunities Friendly and collaborative work environment Employee perks including fun team building opportunities, yoga/wellness, charitable giving/volunteering World Investment Advisors is an equal opportunity employer. We believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. World is committed to equality and deeply believes in diversity in sexual orientation, gender, race, religion, ethnicity and other qualities that makes us all different. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department. 1As of December 31, 2023, the WIA network of advisors and firms collectively provides support to over $55.4 billion in assets across a variety of channels including investment management and retirement plan consulting services. This includes regulatory assets under management (AUM) of over $24.5 billion. #LI-KC1 Powered by JazzHR GoSGMXLCTY

We're looking for a Voice User Interface (VUI) Designer who's passionate about shaping how people interact with our company through voice and chat. You'll design intuitive, human, and efficient IVR and conversational AI experiences that help both members and dental providers get what they need quickly and confidently. This role blends creativity and technical precision - you'll map out natural dialogue flows, optimize tone and clarity, and collaborate closely with product and engineering teams to bring seamless, voice-driven journeys to life. 5-7 years of experience designing IVR, VUI (preferably Nuance UI format), or conversational interfaces (voice and/or chat). Strong understanding of DTMF and NLU/NLP-based systems and Neural TTS capabilities. Familiarity with IVR platforms such as Nuance and Microsoft D365. Experience documenting and testing conversational flows with product, and engineering partners. Familiarity with telecom infrastructure, CTI, call routing, and backend system integrations. Excellent communication and writing skills - able to craft prompts that are concise, empathetic, and on-brand. Curiosity, empathy, and a systems-thinking mindset - you design for humans and the operational ecosystem that supports them. A master in VUI design; ability to work with cross functional partners to deliver solutions and expected outcomes that meet the needs of our users. Presentations communicate the problem, solution, the expected outcome, and impact through a well-organized presentation with strong storytelling skills to persuade and influence the audience. Leads by example the importance of strong working relationships with cross-functional teams. Well versed in the product domain and business and participates in stakeholder meetings. Plans and leads by example a culture of sharing and collaboration through design reviews to raise the bar in quality within a safe and trusted environment that is inclusive. Develops and maintains detailed design documentation including specifications, redlines, and style guides. Leads, plans, and facilitates end-to-end collaborative design sessions, with senior audiences. Has a curious nature towards problem solving and seeks to apply innovative design methods to sharpen craft professionally as a VUI Designer. Engaged and fully participates to help guide the conversation towards a resolution. Proactive and self-motivated. Team player attitude and ability to collaborate with product team partners towards a common goal. Openly shares design work and welcomes feedback, comments, and suggestions. Aware of underrepresented users and champions the need for accessibility guidelines and application. Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 22. $92,500 - $200,400 Design Conversational Experiences Design IVR and NLU-driven experiences that serve distinct user groups - from members navigating insurance questions to providers managing complex patient or claims data. Craft natural, context-aware dialogues that feel human while maintaining accuracy and compliance. Define error handling, confirmation, and escalation patterns that keep callers in control and reduce friction. Extend design principles to chat-based interactions, ensuring consistency across voice and text channels. Translate Design into Systems Create and maintain detailed conversation design documentation, including call flows, intents, prompts, and logic paths. Partner with developers and engineers to integrate designs into Microsoft Dynamics 365. Ensure experiences align with accessibility, regulatory, and privacy requirements. Voice and AI Optimization Develop and test voice prototypes using tools like Voiceflow, Botmock, or similar platforms. Conduct listening sessions and usability testing to evaluate comprehension, tone, and success rates. Partner with analytics and product teams to review call and chat metrics (containment, first call resolution, drop-off, satisfaction) to identify improvement opportunities. Collaborate Across Disciplines Work closely with business stakeholders, product managers, engineers, and analytics teams to refine models and flows. Advocate for user-centered voice design principles within the product organization. Contribute to building design standards and best practices for voice and conversational experiences company-wide.

Job Description World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Insurance Sales Producer - Commercial Lines Client Advisor Position Overview World's Client Advisors bring risk management solutions to businesses and individuals. Your primary focus is identifying, prospecting, cultivating, and closing new commercial clients (small, medium, large) leveraging World's unique niche. While your focus is selling commercial lines risk solutions, you also are empowered to help clients with personal lines insurance, employee benefits, 401(k) and related retirement solutions, and payroll and human resources outsourcing solutions. World's investments in a broad range of solutions means you can prospect any company of any size to provide value to your client. Imagine the potential. Primary Responsibilities Identify, prospect, and cultivate new business, with a focus on commercial accounts Engage in all sales and marketing tactics (with extensive corporate marketing support) to move prospects through your funnel to closing Track all sales activities in HubSpot and leverage HubSpot to its fullest potential Utilize World's broad platform to bring risk management solutions to individuals and business owners. At World, you will have access to resources to help any client solve any challenge, including traditional commercial lines insurance, high net worth / private client, employee benefits, human capital and payroll outsourcing, and retirement financial services. Qualifications Must have proven experience with a range of insurance solutions to bring value to clients Must be willing to become each client's trusted risk management advisor and bring the entire World platform to each client (P&C, Employee Benefits, Retirement Plans, Wholesale, and Payroll and Human Resources outsourcing services) Must maintain all relevant insurance licenses from the first day of employment to be positioned to manage an existing book of business It is meaningful, but not mandatory, if you have: Sold commercial insurance for a top broker. Based on your experience, World will enhance your expertise through the company's training program; Used an insurance agency management software platform, like AMS360 and Epic, and have experience with a sales CRM (World uses HubSpot); and Built and presented client “pitch decks” / presentations. Compensation As a World Insurance Client Advisor, your compensation is tied to your effort and your performance. We offer a base salary plus commissions as well as a full suite of employee benefits, including a 401(k) match that is immediately fully vested. The base salary range for this role is $60,000 to $200,000+. The base salary depends on your experience and your ability to drive revenue. Your base salary grows as your book of business grows, with tremendous potential to significantly exceed the top of this range. Equal Employment Workforce and Workplace World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World's employees and World's work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World's business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Talent team. #LI-GK1 Powered by JazzHR ONQFJLISSz

The Manager of Payment Rules & Outcomes is a key strategic leader in managing Delta Dental's health care industry rule practices, rule architecture, business capabilities, and administration of clinical and non-clinical policies to ensure quality outcomes and accurate payment. This role leads a team of analysts that support identification of new rules to enable policy and ensure quality outcomes and accurate payments, while also monitoring the efficacy of existing rules. This Manager is a trusted thought partner to support the various Quality and Enterprise efforts driving quality outcomes and delivering quality of care. 8+ years w/Bachelor's degree; 1+ years supervisory/management. Additional experience may be accepted in lieu of education or degree. Experience in claims and/or clinical outcome determination preferred. Experience in aggregating internal and external complex information to address business problems and working cross-functionality to build the story and deliver the message to Sr. Leaders in support of business decisions. Strong people-leadership skillset, including talent development and the ability to realize strategies through a team. High detail orientation with strong analytical, critical thinking and problem-solving skills. Excellent organizational/time management and project management skills. Extensive knowledge of health care industry. Excellent interpersonal, verbal, and written communication skills, including proven ability to collaborate and influence across all functions and levels of the organization. Proven ability to resolve conflict and facilitate decision-making. Strong presentation skills. Should be comfortable with presenting to all levels of management. A problem solver and planner, has strong quality control, adaptability, and customer service skills. Ability to break down complex problems into pieces that can be solved with data, analysis, assumptions, and judgment. Ability to synthesize large amounts of complex information to determine correlations in the data and summarize in a way that is digestive to stakeholders. Ability to represent the business and work cross-functionally to ensure the enterprise is deploying the right rules and optimal solution patterns for accurate policy and payment administration. Advanced technical knowledge is preferred. Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 22. $92,500 - $200,400 Oversees business and clinical policy administrative rules and business “ownership” for the tool(s) enabling claim or clinical outcome rules; including oversight of any external third-party partners that are administering claim outcome and/or payment rules on Delta Dental's behalf to ensure consistent and accurate outcomes and performance. Leads a team of Outcome Rules Analysts that work cross-functionally to ensure Delta Dental has the right monitoring and controls in place to continuously and proactively evaluate rules in production, ensuring accuracy and effectiveness. Leads cross-functional discussions with various Data, Analytics, Reporting, Insights, Technology and Business stakeholders to discuss new opportunities within the claims and clinical ecosystem, and to formulate recommendations and comprehensive remediation plans inclusive of holistic business cases for any new, enhanced or eliminated rules. Ensures outcome rules are appropriately accessible and transparent both internally and externally, and supports enterprise-wide educational opportunities. Leads health care industry research to ensure best practice rule management methodologies are documented, implemented, and communicated to stakeholders regularly. Develops and maintains a comprehensive approach to analysis and reporting of outcome rule performance, trends and opportunities that are accessible to stakeholders. Leads cross-functional discussions to influence Policy and Payment Quality Management strategy, prioritization and multi-year roadmaps. Develops and maintains strong partnerships with functional leaders (including Business Directors, Senior Product Managers, Technology Managers, and other Product Managers), across the enterprise to drive focus on business objectives. Manages and develops multi-disciplinary teams to achieve strategic objectives, encompassing determining staffing needs, setting goals, monitoring performance, interviewing, selecting, coaching, and evaluating the performance of all direct reports, overseeing, and maintaining department budgets.

Evaluates, analyzes and monitors staff or provider performance to achieve excellence in quality. Provides timely, relevant, accurate, and objective feedback to staff, providers, and the management team which includes a plan of action or recommendations when deficiencies are identified. Acts as technical resource and develops learning solutions that engage the learner and produces desired business goals and objectives. What You'll Do Primarily responsible for HEDIS overreading to ensure accuracy, consistency, and compliance with quality standards Support clinical quality leadership on planning activities and large operational activities; works with Clinical Quality leaders to define success metrics and criteria Analyze reporting and record volumes to ensure program success and collaborate with leadership to modify/redirect activities to meet targets when necessary Performs quality audits of member medical records to ensure compliance with HEDIS specifications Assists in designing effective learning solutions based on analysis of quality audit results and when quality deficiencies are identified Provide timely feedback and recommendations to Clinical Quality Management Consultants based on HEDIS Audits Drive requirements gathering for medical record abstraction tool enhancements and develop, update, and maintain desktop procedures to ensure accuracy, consistency, and compliance with organizational standards Manage IPP STARS Care Gap requests in alignment with Blue Cross Blue Shield Association timelines and key performance indicators Own the end‑to‑end process of initiating, tracking, and resolving support tickets, coordinating tool enhancements, and validating updates through testing in collaboration with vendors and stakeholders May also support ongoing administration of larger and/or more complex programs Coach newer HEDIS overreaders and assist with supplemental ad hoc HEDIS or ad hoc requests, as assigned What You'll Bring RN with 3 years of clinical experience or LPN with 5 years of clinical experience required Must have previous work experience in applicable business area (i.e. HEDIS, Medical Record Review or quality programs) Bachelor's degree or advanced degree preferred Bonus Points Knowledge of clinical quality improvement operations, including HEDIS, Medical quality ratings, strongly preferred Strong analytical, organization, and problem-solving skills Strong written, and verbal communication skills and ability to successfully interact with all levels of management Knowledge of Blue Cross NC or prior healthcare payer experience strongly preferred Experience in conducting patient chart reviews to obtain clinical measures is preferred What You'll Get The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community Work-life balance, flexibility, and the autonomy to do great work Medical, dental, and vision coverage along with numerous health and wellness programs Parental leave and support plus adoption and surrogacy assistance Career development programs and tuition reimbursement for continued education 401k match including an annual company contribution Learn more Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $73,698.00 - $117,917.00 Skills

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. Asurion's product development teams are focused on helping people love and get the most from technology. We're a strong team of product-oriented developers - and we don't just write code - we measure the impact we have on users and use that information to guide our next action. We value full-stack engineers, but understand that people will naturally have varying strengths across the stack. Using cutting- edge technology combined with great methodologies around continuous integration and deployment, code is pushed to production every day. Supporting about 350 million customers globally means we face some fascinating challenges around scale, user experience and quality. As a Software Engineer 4, you will design, code, test, debug, and support systems that meet standards and functional requirements using appropriate software languages. The position will assist in code reviews and with activities for approved projects, system improvements, and ad-hoc or emergency requests. The Software Engineer is responsible for integrating different systems and for full ownership of CI/CD with comprehensive test coverage. The Software Engineer is responsible for overseeing and conducting code reviews and assisting the Manager and/or Sr. Manager by facilitating assigned activities including the coordination of resources for approved projects, system improvements, and ad-hoc or emergency requests. Roles / Responsibilities • Administers and manages enterprise Kubernetes environments across multiple cloud platforms, including AWS Elastic Kubernetes Service (EKS) and Google Kubernetes Engine (GKE). • Implements, scales, and secures Kubernetes clusters, ensuring high availability, workload orchestration, and enterprise compliance. • Manages enterprise logging platforms including ElasticSearch, OpenSearch, and Logstash, ensuring optimal performance, data retention, and log analytics capabilities. • Collaborates with infrastructure and SRE teams to optimize observability, monitoring, and logging frameworks across cloud-native environments. • Follows established coding standards and techniques to develop effective, maintainable code & libraries; assists with establishing standards. • Conducts code reviews with peers & develops automated unit test cases to validate defect-free code. • Ensures the developed code complies with utilization of design patterns that align with security policies and guidelines. • Oversees & conducts code reviews to ensure adherence to established coding & architectural standards. • Shows a strong attention to development detail, produces high-quality code. • Treats infrastructure as code - infrastructure lives in source control and everything is provisioned with tools but not limited to CDK, Terraform, Ansible, Serverless, and/or CloudFormation. • Implement and secure best-in-class software delivery pipelines that increase our ability to quickly, reliably, and repeatedly deliver to production. • Write technical procedures and documentation including operational runbooks. • Build requisite automation for repetitive yet complex tasks and self-healing of systems. • Participate in Change, Incident, Event, and Problem Management processes as needed. • Work with Incident Management on the resolution of application-specific items with service impact and direct Incident Management to engage vendors where necessary. • Provide proactive capacity and performance management; making recommendations for improvements to ensure there are enough infrastructure resources to grow with business demand. • Maintains a working knowledge of the company's applications and system integration and can understand changes to anticipate cross-system or cross-process impacts. • Maintains expertise in the application and use of systems, tools, and processes within the department's scope. • Develops expertise in the business processes that drive the applications within the department's scope. • Organizes workload to meet deadlines as assigned by the team leadership. • Creates, maintains, reviews, and adheres to required departmental processes and procedures as assigned by the Manager or Sr. Manager. • Acts as a subject matter expert and technical owner by teams across the organization. • Effectively drives technical direction and facilitates frictionless integration of provided solutions with multiple teams. • Exhibits drive and initiative to learn whatever is necessary to explore new solutions. • Maintains a manner of leadership & flexibility that diffuses pressure and promotes a team atmosphere. • Assists the Sr. Manager with the training and mentoring of team members. Qualifications • Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Electronics Engineering, or a related field. • Minimum 5 years of experience in software engineering/development. • Minimum 5 years of experience developing and architecting on cloud platforms. • Minimum 5 years of experience with Agile development methodologies and practices. • Proven experience managing enterprise Kubernetes clusters, including networking, security, monitoring, and lifecycle management across AWS EKS and GCP GKE. • Proven experience managing enterprise logging platforms such as ElasticSearch, OpenSearch, and Logstash. • Hands-on years of experience in automation and instrumentation experience using tools like Shell, Perl, Python, Puppet. • Preferred experience in Open-Source cloud tooling including but not limited to Terraform, Ansible, Serverless framework. • Experience in container management systems: Elastic Container Service, Kubernetes (enterprise-scale), AWS EKS, GCP GKE, Docker Swarm, Nomad. • Experience in development of and monitoring infrastructure, preferably tools like ELK, Opensearch, Splunk, AppDynamics, New Relic, Dynatrace, Datadog. • Experience working in DevOps culture and toolset: CI/CD, Git, Jenkins and pipeline management, and other related ancillary tools. • Understanding of Software Development Life cycle concepts. • Understanding of design for scalability, performance, and reliability. • Understands accessibility and security compliance, user authentication and authorization between multiple systems, servers, and environments. • Experience working in a geographically distributed team. • Knowledge of theory and principles of project management. NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE. ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS. THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.

The Episodic Care Manager is responsible for performing clinical reviews to assess, facilitate, and coordinate the delivery of health care services for members based on medical necessity and contractual benefits. Effectively coordinate with providers, members, and internal staff to support the delivery of high quality and cost-effective care across the health care system. What You'll Do Clinical Evaluation and Review Receive assigned cases for varied member services (i.e. inpatient, outpatient, DME) Review and evaluate cases for medical necessity against medical policy, benefits and/or care guidelines and regulations Complete work in accordance with timeliness, production, clinical quality/accuracy and compliance standards Provide notifications to member and/or provider, according to regulatory requirements Assess appropriateness for secondary case review by the Medical Director (MD) for denials and coordinate as needed May coordinate peer-to-peer review upon provider request when members' health conditions do not meet guidelines Collaboration and Documentation Communicate and collaborate effectively with internal and external clinical/non-clinical staff (including MDs) to coordinate work Appropriately and fully document outcome of reviews and demonstrate the ability to interpret and analyze clinical information Utilize detailed clinical knowledge to summarize clinical review against the criteria/guidelines to provide necessary information for MDs What You'll Bring RN with 3 years of clinical experience or LPN with 5 years of clinical experience Must have and maintain a valid and applicable clinical license (NC or compact multi-state licensure) to perform described job duties What You'll Get The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community Work-life balance, flexibility, and the autonomy to do great work Medical, dental, and vision coverage along with numerous health and wellness programs Parental leave and support plus adoption and surrogacy assistance Career development programs and tuition reimbursement for continued education 401k match including an annual company contribution Learn more Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $73,698.00 - $117,917.00 Skills

The Government Audit Supervisor is a full-time remote position working 8:00-5:00pm.What You'll Do: Performs supervisory review of all audit work papers completed by the team to ensure all work conforms to CMS and other government auditing standards. Performs supervisory review of all cost report acceptances and desk reviews to ensure timeliness requirements are met and all CMS standards are adhered to. Plans, monitors, and budgets all work assigned for the team, and evaluates and reports results. Performs supervisory review of all settlement packages ensuring product meets all CMS standards. Assists in developing the audit staff by providing on-the-job training as well as preparing and presenting formal staff training sessions. Researches issues and responds to provider and CMS requests in a timely manner. Required Education: Bachelor's in a job related field. Required Work Experience: 5 years auditing or accounting experience including 1 year in a leadership role or equivalent military experience in grade E4 or above. Required Skills and Abilities: Knowledge of cost accounting standards and Generally Accepted Accounting Principles. Knowledge and use of auditing standards and statistical sampling techniques. Good planning, organization, and human relations skills. Knowledge of the principles and practices of auditing. Ability to analyze and determine the applicability of financial data. Ability to gather information by examining records and documents and to interview individuals. Strong interpersonal skills. Ability to work professionally with persons at all levels. Ability to maintain effective working relationships. Ability to communicate clearly and effectively in oral and written form. Ability to handle sensitive matters on a confidential basis. Ability to make presentations and apply critical thinking skills. Knowledge of provider reimbursement review board. Ability to interpret and implement changes to Medicare program. Thorough understanding of Uniform Contractor Evaluation Program guidelines. Ability to adapt to changing environment. Strong planning skills with the ability to makes sound decisions. To qualify for this position, you will need: Required Software and Tools: Microsoft Office. Preferred Education: Bachelor's degree- any major Preferred Licenses and Certificates: Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) or Certified Management Accountant (CMA) Work Environment: Typical office environment. Some travel between office buildings. Some out-of-town travel.Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits at the first of the month following 28 days of employment: Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Salary Range: Range Minimum$65,485.00 Range Midpoint$98,081.00 Range Maximum$130,677.00Equal Employment Opportunity Statement:BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.Some states have required notifications. Here's more information. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.

Achieve or exceed assigned sales, attach rate goals, and execute company initiatives in an assigned territory. The Sr Market Manager is responsible for building and growing productive relationships with client field operation leadership, including Regional and Market Managers. Expand the performance of regions through various mediums and approaches; innovation and strategy skills are critical. This position will also work with internal cross-functional teams to identify growth and process improvement opportunities. The candidate must have a proven track record of in person and virtual presentation skill TERRITORY: Ideal candidates should reside in one of the following states: New Mexico, Colorado, Nevada, Arizona California or Utah near a major airport. The individual will cover parts of these states; however, travel to other parts of the country may be necessary. The Sr Market Manager role is a remote-based position that can include up to 75% travel focusing on the Western Region of the US ESSENTIAL JOB SKILLS/DUTIES: Territory Management Strategically analyze the territory by reviewing sales report data to identify the highest opportunities Build strong field relationships at the highest levels, understand client business plan, develop a strategy that fits within, and work to become part of the client team Incorporate information from Regional Managers, Market Managers, and industry knowledge to identify actions to drive sales Effectively manage activity calendar to optimize results and expenses Ensure high-volume Districts have regular touchpoints, training, and leadership support Achieve all growth metrics set by sales leadership Collaboration and Influence Partner with key internal stakeholders in the development of client sales performance drivers by sharing identified growth opportunities and best practices Assist in the development of the client's sales strategy and execution Continuously assess needs and provide an action plan with recommendations to Sales Leadership Integrate Protection Plan training into the client's existing training programs Evaluate and update training programs as needed to align with client sales strategies Client Education Engage and partner with client sales leaders and recommend improvement strategies-based learnings and insights Client-specific training facilitation to motivate Protection Plan sales. In person and virtual formal presentations skills are required Coordination of training logistics to include identification of appropriate attendees, materials, and training approach Drive store leadership support; and T&E budget management Deliver executive overviews at client market/store meetings Articulate client-specific features and benefits of protection plans What You'll Bring to the Team: Experience building quality relationships at all levels Formal training and presentation experience Exceptional communication and interpersonal skills Proven ability to solve complex problems through innovative strategy Experience interacting with leaders at all levels of an organization Experience analyzing and interpreting data to drive action planning Proficient Microsoft Office skills (PowerPoint, Word, Excel, Outlook) Retail Experience Preferred Proven track record of achieving assigned financial or sales goals EDUCATION AND EXPERIENCE: Required Education and Experience 2+ B2B OR outside account sales management experience 2+ years of retail store/district management experience TRAVEL REQUIREMENTS: Travels: Yes Percent of time: 70% Overnight required: Yes REQUIREMENTS: Potential 70-75% travel with frequent overnight stays

The role ensure Plans' operations handle customer interactions accurately and promptly, leaving a positive brand impression. Execute audit programs and validate reported results. Present updates and recommendations at various events. Contribute to strategic planning by developing materials, presentations, and documentation. Create and improve standard operating procedures for departmental functions. Interact extensively with Plan staff at all levels, requiring diplomacy in difficult conversations. Influence local and national Plan operations. Responsible for overall Plan execution of the Operational Audit Programs. This includes auditing Plans' local and inter-Plan claim processing, local customer service processing, and enrollment processing in accordance with applicable program. Analyze performance results and lead cross-functional meetings with Plan stakeholders in order to facilitate the development and completion of action plans for each performance program. Lead in the development and administration of various audit initiatives/programs that impact internal and external stakeholders. Provide Plans education and support by helping them to understand and properly execute operational and audit requirements in both formal and informal settings on a scheduled or ad-hoc basis. This includes providing face-to-face training, webinars, handling the Help Desk, one-on-one meetings, and collaborating with other BCBSA staff. The posting range for this position is:$92,788.00-$105,000.00 Qualifications Education Required Bachelor's Degree in a business-related discipline or equivalent work experience Experience 5+ Years related work experience Required Knowledge Skills and Abilities Ability to manage and adapt to multiple, changing priorities. Demonstrated proficiency in the Microsoft Office suite and Internet technologies. Demonstrated research and analytical skills (quantitative and qualitative). Demonstrated presentation and communication skills both oral and written. Knowledge of BlueCross Blue Shield and Inter-Plan Programs. #LI-Remote The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay. We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

The Head of Product and Pricing leads the development of innovative products that advance affordability and simplicity in healthcare. Leveraging Blue and Curacor Group assets, this role ensures offerings deliver meaningful impact and maintain competitive advantage. You will combine your expertise in product design, pricing strategy with a particular focus on the employer market-including ancillary and buy-up options-with proven success in building employer and consumer focused health care products to drive meaningful margin. As CCG's product leader, this position is responsible for the long-term product roadmap, developing and executing products both within CCG and at our assets (as this person serves as the Product leader for our assets) and in cross-collaboration with BCNC. What You Will Do Accountability for defining product vision and roadmap with BCNC to pull through on synergies Develop and articulate a clear product vision and multi-year roadmap for CCG and BCNC that harnesses synergies Oversee end-to-end product lifecycle: ideation, development, launch, and optimization Accountability to defining and execution product vision for assets Act as Product leader for assets and their teams - including developing and articulating product vision, building out processes to move product through from ideation to business case to prioritization to execution Responsibility for pricing strategy and analysis Understand the mechanics of what drives profitability across product lines and ancillary offerings. Demonstrate comfort and expertise in financial modeling and ROI analysis to support strategic decision-making and investment prioritization. Define pricing strategies and profitability levers for core and ancillary products, including buy-up options and capability-based pricing Leadership and team development Lead and mentor a team of product managers and analysts, fostering a culture of innovation and accountability. Build and lead high-performing cross-functional teams to deliver complex product initiatives. What You Bring 10+ years of experience with responsibility for strategic development, business development, or market / product development; 12+ years of experience in lieu of degree. 5 years of experience leading teams and/or managing direct staff. Proven success in pricing strategy- including underwriting and/or actuarial experience as a plus Demonstrated product development leadership experience with a deep understanding of payer and consumer products as well as an understanding of value-based care Expertise in the ASO marketplace Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $191,153.00 - $305,845.00 Skills

Job Description World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Insurance Sales Producer - Commercial Lines Client Advisor Position Overview World's Client Advisors bring risk management solutions to businesses and individuals. Your primary focus is identifying, prospecting, cultivating, and closing new commercial clients (small, medium, large) leveraging World's unique niche. While your focus is selling commercial lines risk solutions, you also are empowered to help clients with personal lines insurance, employee benefits, 401(k) and related retirement solutions, and payroll and human resources outsourcing solutions. World's investments in a broad range of solutions means you can prospect any company of any size to provide value to your client. Imagine the potential. Primary Responsibilities Identify, prospect, and cultivate new business, with a focus on commercial accounts Engage in all sales and marketing tactics (with extensive corporate marketing support) to move prospects through your funnel to closing Track all sales activities in HubSpot and leverage HubSpot to its fullest potential Utilize World's broad platform to bring risk management solutions to individuals and business owners. At World, you will have access to resources to help any client solve any challenge, including traditional commercial lines insurance, high net worth / private client, employee benefits, human capital and payroll outsourcing, and retirement financial services. Qualifications Must have proven experience with a range of insurance solutions to bring value to clients Must be willing to become each client's trusted risk management advisor and bring the entire World platform to each client (P&C, Employee Benefits, Retirement Plans, Wholesale, and Payroll and Human Resources outsourcing services) Must maintain all relevant insurance licenses from the first day of employment to be positioned to manage an existing book of business It is meaningful, but not mandatory, if you have: Sold commercial insurance for a top broker. Based on your experience, World will enhance your expertise through the company's training program; Used an insurance agency management software platform, like AMS360 and Epic, and have experience with a sales CRM (World uses HubSpot); and Built and presented client “pitch decks” / presentations. Compensation As a World Insurance Client Advisor, your compensation is tied to your effort and your performance. We offer a base salary plus commissions as well as a full suite of employee benefits, including a 401(k) match that is immediately fully vested. The base salary range for this role is $60,000 to $200,000+. The base salary depends on your experience and your ability to drive revenue. Your base salary grows as your book of business grows, with tremendous potential to significantly exceed the top of this range. Equal Employment Workforce and Workplace World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World's employees and World's work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World's business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Talent team. #LI-GK1 Powered by JazzHR psc73mTqpM

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. Asurion's product development teams are focused on helping people love and get the most from technology. We're a strong team of product-oriented developers - and we don't just write code - we measure the impact we have on users and use that information to guide our next action. We value full-stack engineers, but understand that people will naturally have varying strengths across the stack. Using cutting- edge technology combined with great methodologies around continuous integration and deployment, code is pushed to production every day. Supporting about 350 million customers globally means we face some fascinating challenges around scale, user experience and quality. As a Software Engineer 3 at Asurion, you will be part of a team of 3-5 engineers as part of a cross-functional team. You will engineer solutions across our technology stack, including web, mobile, back-end, deployment pipelines and infrastructure. Your strong analytical and communication skills will help collaborate with engineers, designers, and product managers to solve problems and build world class solutions. ESSENTIAL JOB SKILLS/DUTIES: • Incorporate a whole-team approach to product development • Focus on utilizing lean startup techniques to build world-class products • Improve engineering standards, tooling, and processes • Write high-quality code and unit tests • As part of a cross-functional team, engineer solutions across our technology stack, including web, mobile, and back-end. • Partner with product owners and design peers to take advantage of new technologies and continuously deliver value to the organization SKILLS: Technical skills: • Familiarity with our tech stack: TypeScript, JavaScript, Java, Node.js, Angular, React, React Native, AWS, Docker, Serverless • Experience building web apps, mobile apps, or cloud- hosted services using modern technologies • Experience utilizing lean and agile methodologies to ship code daily • Improve engineering standards, tooling, and processes • Write high-quality code and unit tests Soft/Leadership skills: ● Active listener; strong communication - verbal and non-verbal. Ability to influence ● Effective problem solver; works through ambiguity; provides options; executes well ● Manages time; self-directed; provides guidance to more junior team members ● Manages relationships with key stakeholders and ensures effective teamwork across team ● Solid business acumen; anticipates obstacles and supports team's success ● Leads change for team members and team's work ● Team leader and supports team to ensure success. Develops trust-based relationships. ● Proactively seek as well as provides coaching and feedback to team and peers ● Engage, inspires team members. Effective at determining work to own and work to delegate. Drives for continuous improvement. ● Accountable for performance of team, and ensuring a customer first mindset. EDUCATION AND EXPERIENCE: Required Education and Experience • 3+ years of experience as a full-stack engineer building high-scale customer- facing products • Bachelor's Degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Electronics Engineering, or related field NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE. ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS. THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.

Job Description World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Overview The Commercial Lines Senior Client Manager will play an integral role in driving our mission to deliver excellence in client management and retention. Primary Responsibilities Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication Handling renewals, service requests, claims, billing and new policies Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures Review all applications, policies, endorsements and audits for accuracy Coordinate expiration list with department manager to obtain renewal business information Qualifications Bachelor's degree or equivalent work experience, preferred Three years minimum Commercial Account Management experience required Property & Casualty License required Valid driver's license and insurance, required Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point) Applied/Epic or similar agency management software experience, preferred. Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines. Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance. The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information. Ability to maintain a professional demeanor and positive attitude This position is located in New Jersey. The base salary for this position at the time of this posting may range from $75,000 to $80,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit ************************************** for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Compensation This is a remote position with a competitive benefits package. The base salary ranges from $65,000 to $75,000, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: **************************************. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department. #LI-MA1 Powered by JazzHR mp HidQu5od

Responsible for the coordination and completion of the audit reviews, reviewing audit work papers and reports completed by department staff, distributing reports to management, coordinating auditor's assignments, mentoring and coaching department staff, and assisting the department manager with the direction of the workflow of various risk management activities and special projects. Description This position is full-time remote position working (40-hours/week) Monday-Friday. You will work an 8-hour shift scheduled during our normal business hours 8:00am-5:00pm. What You'll do: Independently and objectively helps plan and execute audits in accordance with professional auditing standards. Performs or supports audits focused primarily on operational controls, asset safeguarding, and compliance with procedures, laws, and regulations. Functions as in-charge auditor of the most complex audit reviews and/or cost reports. May conduct reviews of account reconciliations performed by various financial areas. Identifies and analyzes related key processes, systems, and controls to determine effectiveness. Communicates audit status and results to management, with emphasis on discussing deficiencies and recommending corrective actions. Prepares formal written work papers and reports, documenting audit work performed and expressing conclusion. Assesses desk reviews performed by subordinate auditors to ensure that quality audit work is performed and on-the-job training is provided as necessary. Assists in ensuring that all assigned audits are completed and reviewed in accordance with Generally Accepted Accounting Principles, Generally Accepted Auditing Standards and, Government Auditing Standards. Coordinates the completion of these assignments in a manner which results in timely completion of all assignments in accordance with budget performance requirements as well as departmental interim goals. Directs the day-to-day efforts of assigned audit staff by reviewing and planning assignments, training, and providing leadership and guidance. Assists in the development and revision of work instructions, forms, and procedures. Broadens and maintains working knowledge of applicable laws, regulations, and procedures through self-study programs, on-the-job training, attending seminars and network association's formal training programs. Communicates with internal and external areas as necessary to ensure efficient completion of assigned tasks. Required Education: Bachelor's degree - Accounting , Finance, Business Administration, or other job related field of study Required Work Experience: 7 years auditing or accounting experience with one year leading audits. Required Skills and Abilities: Knowledge of the principles and practices of auditing. Ability to analyze and determine the applicability of financial data, to draw conclusions and make appropriate recommendations. Ability to gather information by examining records and documents and to interview individuals concerning those records. Strong interpersonal skills and the ability to work professionally with persons at all levels, and to maintain effective working relationships. Ability to communicate clearly and effectively in oral and written form. Ability to handle sensitive matters on a confidential basis. Knowledge of cost accounting standards and General Accepted Accounting Principles. Knowledge and use of auditing standards and statistical sampling techniques. Good planning and organization skills. Required Software and Tools: Microsoft Office. Preferred Education: Bachelor's degree- any major Preferred Licenses and Certificates: Certified Internal Auditor (CIA) or Certified Public Accountant (CPA) or Certified Information Systems Auditor (CISA) Work Environment: Typical office environment. Some travel between office buildings. Out of town travel may be required. Our comprehensive benefits package includes the following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement: BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information. Equal Employment Opportunity Statement: BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.