Writer jobs in Carson City, NV - 24 jobs

SummaryThe Medical Writer develops scientific and medical communication materials within BD Diagnostic Solutions (DS), collaborating with internal and external stakeholders to support evidence generation and scientific exchange activities. As part of the MedComms team, the Medical Writer will focus on developing publication-ready content (including tables, figures, graphics, and data analyses) derived from source documents such as protocols, clinical study reports (CSR), R&D documents and line lists for integration into peer-reviewed manuscripts, conference posters, and other deliverables. This role may also include, as needed, overseeing internal team members or contract writers and supporting strategic publication planning in collaboration with the lead medical writer, ensuring alignment with BD's Publication Policy, processes, and industry standards.Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Position Title: Medical Writer Department: Medical Affairs, Diagnostic Solutions Reports to: Lead Medical Writer, Medical Communications (MedComms) Position Summary: The Medical Writer develops scientific and medical communication materials within BD Diagnostic Solutions (DS), collaborating with internal and external stakeholders to support evidence generation and scientific exchange activities. As part of the MedComms team, the Medical Writer will focus on developing publication-ready content (including tables, figures, graphics, and data analyses) derived from source documents such as protocols, clinical study reports (CSR), R&D documents and line lists for integration into peer-reviewed manuscripts, conference posters, and other deliverables. This role may also include, as needed, overseeing internal team members or contract writers and supporting strategic publication planning in collaboration with the lead medical writer, ensuring alignment with BD's Publication Policy, processes, and industry standards. Responsibilities: Oversee and contribute to peer-reviewed manuscripts with emphasis on data interpretation and statistical output creation (tables, figures, graphs) based on various source documents including Clinical Study Reports and literature reviews. Develop a wide range of MedComms materials including scientific literature reviews, white papers, conference abstracts, posters, and slide decks for scientific meetings while collaborating with internal associates and external stakeholders. Lead collaboration with internal and external authors plus Regulatory and Legal reviewers throughout the entire manuscript development process, while building processes for medical writing that support evidence generation within the organization. Work closely with associates across departments on content strategy for scientific conference materials, data interpretation, and preparation of clinical/scientific reports while staying informed of industry developments to guide publication planning. Ensure all documents meet high-quality standards, adhere to project timelines, and maintain strict compliance with Good Publication Practice and other scientific publication guidelines. Minimum Qualifications: Master's degree or PhD in basic or applied science, medical technology, or related fields. Must possess advanced knowledge of statistics and data analysis, along with proficiency in statistical software and tools commonly used in scientific manuscript development (including Minitab, Photoshop, and Excel). Expertise in statistical analysis is essential for evaluating scientific data and ensuring publication quality. Requires working knowledge of scientific publication processes and the ability to evaluate outside expert advice related to manuscript development and editing. This includes understanding journal requirements, peer review processes, and publication standards. Must demonstrate the ability to lead cross-functional publication teams including authors and internal reviewers, oversee contract medical writers, and resolve project-related issues using a team-oriented approach. Excellent organizational, leadership, and decision-making skills are essential. Requires excellent verbal and written communication skills, strong interpersonal abilities, and demonstrated project management expertise. Time management skills are crucial for coordinating multiple publication projects simultaneously and meeting deadlines. Preferred Qualifications: The position requires a minimum of three years of experience in medical writing, preferably at a diagnostic or medical device company. Master's degree in epidemiology or statistics preferred. Membership or accreditation with associations or societies related to medical writing, technical communication, or publications is preferred. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work LocationUSA MD - Sparks - 7 Loveton CircleAdditional LocationsWork Shift At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. Salary Range Information $113,400.00 - $186,900.00 USD Annual

KRNV is looking for an Multi-Media Journalist. Your responsibilities as an MMJ will include reporting, shooting and editing news stories, enterprising story ideas, developing contacts, as well as other responsibilities as assigned. You will be expected to produce daily content on a variety of platforms including the internet, social networking sites and mobile phones, in addition to television. Skills and Experience: Sharp news judgment The ability to tell an NPPA style story Excellent technical skills The ability to work well independently Must have and maintain a valid license and a good driving record Requirements and Qualifications: At least 1-2 years of experience in journalism, broadcasting, or multimedia storytelling, including internships, freelance work, or collegiate media experience. Experience with live shots is required Experience with Live-U is a plus While applying online, please include a link to your online demo reel EEO AND INCLUSIVITY: Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.

Govcio are seeking a detail-oriented Technical Writer to join our team. The primary responsibility of this position is to create, maintain, and continuously improve our internal and external document libraries. This role serves as the bridge between complex technical concepts and clear, accurate, and user-friendly documentation. The ideal candidate has expert-level proficiency in Microsoft Office Products, including, but no limited to Word, Excel, PowerPoint and Visio, exceptional writing skills, and a strong understanding of software development methodologies and documentation standards. **Responsibilities** Responsibilities + Create, update, and maintain a comprehensive library of software documentation, including system design and requirements, user guides, internal process documents, API references, release notes, and technical specifications. + Collaborate closely with software engineers, product managers, architects, and QA teams to gather, understand, and accurately document technical requirements, designs, and implementation details. + Write clear, concise, and well-structured technical documents tailored to different audiences (developers, testers, stakeholders, end-users). + Ensure consistency, version control, and traceability across all documentation artifacts. + Apply best practices in technical writing, including the use of templates, style guides, and structured authoring techniques. + Format, edit, proofread, and finalize documents using advanced features of Microsoft Word (styles, templates, tables, headers/footers, track changes, references, TOC automation, etc.). + Manage document repositories, implement version control processes, and ensure documentation remains current throughout the software development lifecycle. + Participate in peer reviews, gather feedback, and continuously improve documentation quality and usability. + Assist in creating visual aids (diagrams, tables, flowcharts) to enhance understanding when appropriate. **Qualifications** Required Skills and Experience: Clearance Required: Secret with eligibility to Acquire a Top-Secret clearance + Bachelor's with 5-8 years of experience + Proven experience (3+ years preferred) as a Technical Writer in a software development environment. + Expert-level proficiency in Microsoft Word, including advanced formatting, styles, templates, fields, macros, and document automation. + Strong working knowledge of other Microsoft Office tools (Excel, PowerPoint, Visio for diagrams). + Demonstrated ability to understand and document complex technical concepts and translate them into clear, audience-appropriate language. + Familiarity with software development lifecycle (SDLC) methodologies (Agile, Waterfall, Scrum, etc.). + Strong attention to detail, organizational skills, and ability to manage multiple documentation projects simultaneously. + Self-motivatedwith the ability to work independently and collaboratively in a fast-paced environment. Preferred Skills and Experience: Experience supporting **DCSA, DoD, or federal security agencies** . + Familiarity with **RPA tools and automation initiatives** . + Knowledge of federal and DoD documentation and compliance standards. + Experience with documentation tools such as Confluence and SharePoint- Knowledge of diagramming tools and screenshot/markup tools.- Understanding of version control systems (Git) and content management practices.- Previous experience writing for regulated industries or enterprise software.- Bachelor's degree in Technical Writing, Communications, Computer Science, Engineering, or related field. \#NSS \#DL **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $92,500.00 - USD $113,850.00 /Yr. Submit a referral to this job (*********************************************************************************************************************** **Location** _US-Remote_ **ID** _2026-7387_ **Category** _Cyber Security & Intelligence_ **Position Type** _Full-Time_

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **Job Title: Endpoint Security Senior Technical Writer** **Job Description:** We are looking for a dedicated and skilled Senior Technical Writer to join our cybersecurity team. The ideal candidate will be responsible for creating, maintaining, and enhancing documentation that supports the planning, implementation, and operational readiness of multiple endpoint security initiatives. This role requires exceptional writing skills, a strong understanding of cybersecurity concepts, and the ability to collaborate closely with technical subject matter experts to produce clear, accurate, and standardized documentation. **Key Responsibilities:** 1. **Documentation Development:** 1. Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows. 2. Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews. 3. Produce documentation for system requirements, architecture designs, and operational readiness for new and existing solutions. 2. **Content Accuracy & Compliance:** 1. Ensure all documentation reflects current tools, configurations, and organizational standards. 2. Support documentation needs for compliance audits, risk assessments, and onboarding materials. 3. Align outputs with established documentation templates and governance frameworks. 3. **Collaboration & Knowledge Transfer:** 1. Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into clear, user-friendly content. 2. Facilitate knowledge continuity by creating materials that enable smooth handoffs between teams. 4. **Continuous Improvement:** 1. Identify gaps in existing documentation and propose enhancements. 2. Stay informed on cybersecurity trends and incorporate best practices into documentation processes. **Qualifications:** + Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation. + Experience in cybersecurity or IT infrastructure environments, with familiarity in topics such as endpoint protection, SIEM, identity management, and cloud security. + Proficiency in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences. + Excellent interviewing and collaboration skills to work with subject matter experts, engineers, and project stakeholders. + Familiarity with documentation tools and platforms, such as Confluence, SharePoint, Google Workspace, or equivalent. + Ability to interpret and standardize technical content, applying consistent tone, structure, and formatting across documents. + Understanding of documentation standards and style guides + Version control and change tracking awareness, including using tools like Git, document repositories, or structured file naming/versioning systems. + Experience in the utility sector, with an understanding of industry-specific terminology, operations, or regulatory environments. + Experience developing documentation specific to cybersecurity technologies used to protect systems within the utility vertical. + Experience in creating secure configuration and hardening guides for technologies used in utility environments (e.g., Windows, Linux, firewalls, etc.) + Familiarity with cybersecurity frameworks and standards, including NIST 800-53, NIST Cybersecurity Framework (CSF), ISA/IEC 62443, or ISO/IEC 27001. + Experience documenting critical infrastructure protection strategies, including risk assessments and vulnerability management programs. + Understanding of cybersecurity standards and ability to translate compliance and regulatory language into practical documentation. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $77,500 to $140,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $92,900 to $160,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .

WELCOME TO THE EMPIRE! William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Why Join the Team: Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.) Flexible scheduling (nights, weekends, mornings, holidays, etc.) Advancement opportunities - come grow a career with us! What You Will Do: Provide a top tier level of customer service that encourages customers to come back repeatedly Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board Become familiar with our betting options and be able to strike up conversations with customers regarding those options Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Be a positive team member and work collaboratively with other team members and your leadership team Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards Other duties as assigned What You Will Need: Flexible availability Must have basic computer knowledge (Email, MS Excel, internet, etc.) Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting H.S. Diploma, GED, or equivalent preferred 21+ years of age or older Be able to pass a background check Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary High level of customer service Ability to work a flexible schedule: nights, weekends, and some holidays is preferred Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board Physical Requirements: Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs. Must be able write for extended periods of time. Must be able to twist, bend or reach with no significant boundaries

Order Entry / Customer Service Representative For over 25 years, Walkenhorst's has made it possible to send packages to inmates incarcerated in correctional facilities. We serve inmates and their families and friends across the nation. We are committed to quality service, selection, and complete satisfaction. We are family-owned, and operated. Job Description Summary of major responsibilities. Answering incoming customer phone calls Processing orders over the phone and by mail Data entry. Job Duties/Responsibilities include but are not limited to. Respond to the needs of customers and provide personalized service Manage & update customer databases Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. Manage large amounts of inbound calls in a timely manner Office-related duties such as making copies and scanning documents Qualifications include. Organizational skills Basic computer skills Excellent customer service Strong verbal communication skills along with active listening Job Type: Full-time, Hourly Position Hours are Monday- Friday 9 am-6 pm (with one-half day) 9 am-1 pm on scheduled Saturdays. Typical work week is 40 hours. Compensation Hourly compensation Overtime Opportunities Monthly Incentive Opportunity Provided Benefits: Health Insurance Paid Holidays Paid Time Off 401K Free Snacks & Products Working with a fantastic team of people If you are interested in this position or any other we have to offer, please apply here or on our website at Job Listings - Walkenhorst's Jobs (applicantpro.com). You may also drop off your resume in person at 445 Ingenuity Ave Sparks NV 89441, from 6 am - 6 pm.

JOB SUMMARY: Provide outstanding guest service while writing and paying Sportsbook tickets and providing information to guests. Answer customer questions related to sports and sports betting. Process contest selections and parlay cards, as well as signing players up for player's rewards cards. Perform responsibilities in accordance with all company standards, policies and procedures within the Sportsbook Department. ESSENTIAL JOB FUNCTIONS: Responsible for practicing, supporting and promoting the Company Service Standards at all times Accurately write and pay valid sportsbook tickets Operate wagering terminal and perform machine maintenance, including but not limited to loading new tickets and keeping the area free of all debris Answers to all guests, explain wagering information, questions in a manner that reflects an understanding of the department and property in general Must have a full understanding of all wagers offered on betting board with ability to explain to customers as needed Assist supervisors in identifying guests with special needs or liberal betting to ensure the protection of the company assets and best guest service possible Observe and report unusual or suspicious wagering patterns or transactions Clean and maintain the Front and Back of House work area - inform necessary persons of any supply shortages QUALIFICATIONS: Ability to communicate effectively with guests, team members and management in both written and verbal form Have basic math skills Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures Must be able to establish and maintain effective working relationship with team members and guests Must be able to maintain Nevada Gaming Registration under Circa Hospitality Group, LLC. Must be 21 years of age EDUCATION and/or EXPERIENCE: High School graduate or equivalent Previous sportsbook experience preferred PHYSICAL, MENTAL AND WORK ENVIRONMENT: Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols Ability to climb, bend, reach, pull up to 35 pounds, walk and stand for the duration of the shift Manual dexterity to operate job related equipment Work is typically in an area which may be unusually hot, cold, noisy and may contain second hand smoke Tasks performed from a sitting or non-sitting position Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area. Constant contact with fellow team members and guests DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

WELCOME TO THE EMPIRE! William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Why Join the Team: Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.) Flexible scheduling (nights, weekends, mornings, holidays, etc.) Advancement opportunities - come grow a career with us! What You Will Do: Provide a top tier level of customer service that encourages customers to come back repeatedly Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board Become familiar with our betting options and be able to strike up conversations with customers regarding those options Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Be a positive team member and work collaboratively with other team members and your leadership team Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards Other duties as assigned What You Will Need: Flexible availability Must have basic computer knowledge (Email, MS Excel, internet, etc.) Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting H.S. Diploma, GED, or equivalent preferred 21+ years of age or older Be able to pass a background check Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary High level of customer service Ability to work a flexible schedule: nights, weekends, and some holidays is preferred Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board Physical Requirements: Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs. Must be able write for extended periods of time. Must be able to twist, bend or reach with no significant boundaries

Driving Excellence. Empowering Staff. Inspiring Great Futures. The Grants Writer supports an established portfolio of foundation, corporate, and government grants while also contributing to the identification and pursuit of new funding opportunities aligned with organizational priorities. In partnership with the Grants Manager, this position supports successful grant implementation by coordinating deliverables, communicating funder expectations to program teams, gathering required data and documentation, and compiling materials for timely reporting and funder stewardship. Our Mission: To enable all young people, especially those who need us most, to reach their full potential as caring, productive, responsible citizens. These are some of the additional responsibilities of the Grants Writer: Grant Writing and Proposal Development Manage and support an established portfolio of recurring foundation, corporate, and government grants while contributing to the identification and pursuit of new funding opportunities aligned with Club priorities. Research and assess prospective funding opportunities, helping align funder priorities with organizational goals, programs, and community needs. Develop clear, compelling, and accurate grant proposals, letters of inquiry, and narratives that reflect program outcomes, organizational strategy, and community impact. Collaborate closely with program staff to understand program design, goals, and measurable outcomes, translating this information into strong, funder-ready written materials. Partner with finance and leadership to ensure proposals and reports align with approved budgets, financial data, compliance requirements, and organizational priorities. Maintain and refresh grant tools, boilerplate language, templates, and supporting documents to ensure consistency, accuracy, and efficiency across submissions. Grant Project Management and Implementation Support Maintain grant tracking systems to monitor submission deadlines, reporting schedules, and required deliverables. Support the successful implementation of funded grants by coordinating timelines, deliverables, and funder requirements. Communicate grant deliverables, reporting expectations, and timelines to program staff, providing clarification and ongoing support as needed. Serve as a liaison between program teams, finance, and the grants team to coordinate inputs required for reports, reimbursements, and stewardship activities. Compile narrative, programmatic, financial, and supporting documentation for interim and final grant reports and funder stewardship communications. Partner with the Grants Manager on reimbursable grants to understand grant requirements and support accurate, timely reimbursement processes. Maintain organized grant files and documentation in accordance with funder, organizational, and audit requirements. In exchange, BGCTM offers extensive benefits: We offer all full-time employees 100% employer-paid medical, vision, and dental plans. All full-time employees also receive complimentary Short Term Disability, Long Term Disability, and Life Insurance coverage. When we say we nurture great connections and build great futures, we don't just mean for the students; as a member of BGCTM, you'll strengthen your future as well through annual tuition reimbursement and a 7% pension plan. Plus, full-time employees are eligible for PTO. Qualifications Required Education & Experience: Bachelor's degree in communications, English, public administration, nonprofit management, social sciences, or a related field, or an equivalent combination of education and relevant professional experience. Two or more years of experience in grant writing, grants administration, nonprofit programs, development, research, communications, or a related role involving writing, reporting, or project coordination. Experience working with foundation, corporate, or government funding sources preferred but not required. Experience supporting compliance-driven or reimbursable grants is a plus. Skills & Abilities that make a successful Grants Writer: Strong project management skills with the ability to manage multiple grants, priorities, and overlapping deadlines. Excellent organizational skills and attention to detail, ensuring accuracy in written materials, data, and grant documentation. Strong and persuasive writing skills, with the ability to craft clear, compelling narratives tailored to diverse funders and audiences. Effective communicator who collaborates well across teams and represents BGCTM professionally with internal and external stakeholders. Proven track record of meeting deadlines consistently while managing work independently and balancing competing demands. Collaborative, dependable team player with strong interpersonal skills, judgment, and discretion when handling sensitive or confidential information. Proficiency in Microsoft Office Suite and comfort learning and using grant tracking, reporting, and data systems as needed. Demonstrated commitment to the mission, values, and impact of the Boys & Girls Club of Truckee Meadows. Physical Requirements & Work Environment: Must be able to perform duties that require walking, talking, hearing, standing, sitting, and/or bending for long periods of time. May occasionally be required to kneel, run, and/or climb. Must be able to use hands and arms to enter data into the computer, use the telephone, and other office equipment. Must be able to perform surface and deep cleaning appropriately using potentially hazardous cleaners, including bleach, as needed. Must be able to lift, move, manipulate, and or hold objects up to 45 pounds. Objects that exceed the 45-pound weight limit require additional assistance when moving, lifting, or manipulating. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. As part of our commitment to child and member safety, there are some additional steps that all hires will be asked to complete: You will need to provide 3 professional references. You will also be asked to complete a drug screen, background check, and fingerprint check. We have a commitment to being GREAT. At Boys & Girls Club of Truckee Meadows, you'll have the opportunity to lead a great life, inspired by GREAT values: Generosity, Respect, Encouragement, Accountability, and Trustworthiness. Boys & Girls Club of Truckee Meadows is committed to practicing those values to create places where every kid feels safe and connected-a place to belong and a place to become-and a fun, positive work environment where you can be sure you're making a difference. For more about what makes Boys & Girls Club of Truckee Meadows a great place to work, visit our employment page at ************************** and view testimonials from our staff!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Collect, process, and return guest's tickets and/or winnings. Monitor and control Keno systems so that games run in a timely manner. * Accept guest tickets, write tickets, make change, answer questions and make payouts. * Use Keno system control station to start all keno games. * Check that all tickets are written before starting game. * Monitor pace of games and shift personnel, if necessary, to quicken games. * Walk through restaurant and casino areas calling out "keno" to collect any tickets or answer any customer questions. * Maintain main Keno bank so that the established amount will always be accounted for. Use main bank to make fills, and change, for writer/runner's banks. * During slow or closed times replenish or organize Keno paper, crayons, pay books and pay cards in the holders on tables and bars in restaurants and casino areas. * Any other duties as assigned within the scope of this position. KNOWLEDGE/SKILLS/ABILITIES * Operate computer systems to include Keno system terminal and Keno ticket printer. * Collect information and solve customer concerns promptly and efficiently. * Provide clear direction, instruction and guidance to guests. Must be able to listen and respond to guest inquiries in a positive and professional manner. * Ability to provide clear direction, instruction and guidance to guests. Must be able to listen and respond to guest inquiries in a positive and professional manner. * Ability to read, writes, speak and understand the English language in order to complete reports, correspondence and communicate with guests, and team members. * Ability of simple reading, writing, math, and task completion skills is required * Must have the following skills: instructing, precision working, following instructions, influencing others, memorization, problem solving, and decision making. * Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. * Must be a minimum of 21 years of age. EDUCATION Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. LANGUAGE SKILLS Read, speak and understand the English language in order to communicate with guests and fellow employees. Possess a strong attention to detail and engaging presentation skills. Has the ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public. MATHEMATICAL SKILLS Ability to accurately add subtracts, multiply, and divides in all units of measure and calculates figures and amounts. Candidate must have strong mathematical abilities and skill. LICENSES/CERTIFICATES Ability to obtain/renew all government required licenses or certification. (Nevada Gaming Control Board Gaming Work Permit) PHYSICAL DEMANDS * While performing the duties of this job, the team member is constantly standing, walking, occasionally sitting, reaching overhead, bending over, crouching, and kneeling during the duration of their shift. * Must be able to lift/carry 25lbs or less constantly and 50lbs or less frequently. * The team member will constantly have repetitive use of both feet and hands and require constant light and firm/strong grasping motions. Finger dexterity of both hands will be constantly required. * Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision. * The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT * Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others around computer equipment, electrical devices, and other mechanical devices. * The noise level in the work environment is usually quiet to moderate. * Team Member may be exposed to dirt/dust, odor, and/or secondhand smoke. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

William Hill, America's leading sports book provider, has an immediate opening at its sports book. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. Reporting to the District Manager, you will be face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. What You Will Do: Help the Book Manager become aware of operational information that will help to maximize the profitability of the sports book Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book Mentor employees to help them become better ticket writers Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors Handle escalated customer complaints/issues as needed Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations What You Will Need: Prior work experience in a sports book is highly preferred Ability to motivate, lead, and mentor staff members Strong communication skills, both written and verbal Professional appearance and demeanor Self-starter attitude who shows initiative Committed to delivering a high level of customer service Physical Requirements: Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs Must be able write for extended periods of time Must be able to twist, bend or reach with no significant boundaries This position may be exposed to a smoke-filled environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

WELCOME TO THE EMPIRE! William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Why Join the Team: Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.) Flexible scheduling (nights, weekends, mornings, holidays, etc.) Advancement opportunities - come grow a career with us! What You Will Do: Provide a top tier level of customer service that encourages customers to come back repeatedly Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board Become familiar with our betting options and be able to strike up conversations with customers regarding those options Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Be a positive team member and work collaboratively with other team members and your leadership team Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards Other duties as assigned What You Will Need: Flexible availability Must have basic computer knowledge (Email, MS Excel, internet, etc.) Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting H.S. Diploma, GED, or equivalent preferred 21+ years of age or older Be able to pass a background check Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary High level of customer service Ability to work a flexible schedule: nights, weekends, and some holidays is preferred Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board Physical Requirements: Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs. Must be able write for extended periods of time. Must be able to twist, bend or reach with no significant boundaries

WELCOME TO THE EMPIRE! William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Why Join the Team: Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.) Flexible scheduling (nights, weekends, mornings, holidays, etc.) Advancement opportunities - come grow a career with us! What You Will Do: Provide a top tier level of customer service that encourages customers to come back repeatedly Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board Become familiar with our betting options and be able to strike up conversations with customers regarding those options Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Be a positive team member and work collaboratively with other team members and your leadership team Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards Other duties as assigned What You Will Need: Flexible availability Must have basic computer knowledge (Email, MS Excel, internet, etc.) Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting H.S. Diploma, GED, or equivalent preferred 21+ years of age or older Be able to pass a background check Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary High level of customer service Ability to work a flexible schedule: nights, weekends, and some holidays is preferred Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board Physical Requirements: Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs. Must be able write for extended periods of time. Must be able to twist, bend or reach with no significant boundaries

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY: The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, they will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, the Ticket Writer will help advice and answer customer questions to help them make an informed, responsible decision with their sports wagering. HOW YOU WILL CREATE THE EXTRAORDINARY Provide a high level of customer service to anyone who comes into our sportsbooks Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed Communicate and promote our menu of sports betting options to customers Ensure all necessary compliance (Title 31) paperwork/documentation is filled out according to Company policy and gaming control board standards Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned WHAT YOU WILL NEED The ability to sit/stand for extended periods at a time Must have basic computer knowledge (Email, MS Excel, internet, etc.) Must be 21 years of age or older obtain a gaming license Must have 1+ years of cash handling experience High level of customer service Effective communication skills, both written and verbal Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board Prior work experience in a sports book is highly preferred Ability to motivate, lead, and mentor staff members Self-starter attitude who shows initiative High School diploma or equivalent ADDITIONAL REQUIREMENTS Must be able to stand for extended periods of time Must be able to lift, pull, or push 25 lbs. Must be able write for extended periods of time Must be able to twist, bend, or reach with no significant boundaries This position may be exposed to a smoke-filled and noisy environment GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

WELCOME TO THE EMPIRE! William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Why Join the Team: Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.) Flexible scheduling (nights, weekends, mornings, holidays, etc.) Advancement opportunities - come grow a career with us! What You Will Do: Provide a top tier level of customer service that encourages customers to come back repeatedly Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board Become familiar with our betting options and be able to strike up conversations with customers regarding those options Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Be a positive team member and work collaboratively with other team members and your leadership team Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards Other duties as assigned What You Will Need: Flexible availability Must have basic computer knowledge (Email, MS Excel, internet, etc.) Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting H.S. Diploma, GED, or equivalent preferred 21+ years of age or older Be able to pass a background check Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary High level of customer service Ability to work a flexible schedule: nights, weekends, and some holidays is preferred Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board Physical Requirements: Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs. Must be able write for extended periods of time. Must be able to twist, bend or reach with no significant boundaries

WELCOME TO THE EMPIRE! William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Why Join the Team: Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.) Flexible scheduling (nights, weekends, mornings, holidays, etc.) Advancement opportunities - come grow a career with us! What You Will Do: Provide a top tier level of customer service that encourages customers to come back repeatedly Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board Become familiar with our betting options and be able to strike up conversations with customers regarding those options Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Be a positive team member and work collaboratively with other team members and your leadership team Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards Other duties as assigned What You Will Need: Flexible availability Must have basic computer knowledge (Email, MS Excel, internet, etc.) Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting H.S. Diploma, GED, or equivalent preferred 21+ years of age or older Be able to pass a background check Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary High level of customer service Ability to work a flexible schedule: nights, weekends, and some holidays is preferred Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board Physical Requirements: Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs. Must be able write for extended periods of time. Must be able to twist, bend or reach with no significant boundaries

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. * Our Mission: "Create the Extraordinary" * Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence." * Our Values: "Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY: The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and "novice bettors", they will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, the Ticket Writer will help advice and answer customer questions to help them make an informed, responsible decision with their sports wagering. HOW YOU WILL CREATE THE EXTRAORDINARY * Provide a high level of customer service to anyone who comes into our sportsbooks * Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board * Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner * Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed * Communicate and promote our menu of sports betting options to customers * Ensure all necessary compliance (Title 31) paperwork/documentation is filled out according to Company policy and gaming control board standards * Exemplify our core values, family style service, our mission and vision * Exemplify our DEI (diversity, equity, inclusion) culture * Perform other job-related duties as assigned WHAT YOU WILL NEED * The ability to sit/stand for extended periods at a time * Must have basic computer knowledge (Email, MS Excel, internet, etc.) * Must be 21 years of age or older * obtain a gaming license * Must have 1+ years of cash handling experience * High level of customer service * Effective communication skills, both written and verbal * Ability to do simple math * Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board * Prior work experience in a sports book is highly preferred * Ability to motivate, lead, and mentor staff members * Self-starter attitude who shows initiative * High School diploma or equivalent ADDITIONAL REQUIREMENTS * Must be able to stand for extended periods of time * Must be able to lift, pull, or push 25 lbs. * Must be able write for extended periods of time * Must be able to twist, bend, or reach with no significant boundaries * This position may be exposed to a smoke-filled and noisy environment GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

William Hill, America's leading sports book provider, has an immediate opening at its sports book. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. Reporting to the District Manager, you will be face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. What You Will Do: Help the Book Manager become aware of operational information that will help to maximize the profitability of the sports book Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book Mentor employees to help them become better ticket writers Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors Handle escalated customer complaints/issues as needed Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations What You Will Need: Prior work experience in a sports book is highly preferred Ability to motivate, lead, and mentor staff members Strong communication skills, both written and verbal Professional appearance and demeanor Self-starter attitude who shows initiative Committed to delivering a high level of customer service Physical Requirements: Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs Must be able write for extended periods of time Must be able to twist, bend or reach with no significant boundaries This position may be exposed to a smoke-filled environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

ESSENTIAL JOB FUNCTIONS: * Provide a high level of customer service to anyone who comes into our sportsbooks * Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board * Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner * Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed * Communicate and promote our menu of sports betting options to customers * Act in a professional manner, representing William Hill with the highest of standards * Ensure that all necessary compliance (Title 31) paperwork/documentation is filled out according to company policy and gaming control board standards * Other duties as assigned EDUCATION AND EXPERIENCE: * The ability to sit/stand for extended periods at a time * Must have basic computer knowledge (Email, MS Excel, internet, etc.) * H.S. Diploma, GED, or equivalent preferred * Must be 21 years of age or older * Successfully pass a drug screen, background check, and obtain a gaming license * Must have 1+ years of cash handling experience * High level of customer service • Ability to work a flexible schedule, including so nights, weekends, and holidays is preferred * Present yourself in a professional manner * Strong communication skills, both written and verbal * Ability to do simple math * Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board JOB DESCRIPTION 2 COMPETENCIES : • Passionate about internal/external customer service • Understands the importance of establishing and maintaining positive relationship