Writer jobs in Charlotte, NC - 47 jobs

Our Client is seeking a Technical Writer to join their growing team! The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. Position Title: Technical Writer Location: Monroe, NC Fully onsite Interview Process: 2 rounds Length: Contract | 9+ Months Note : Defense experience very much preferred. Ideal Candidate: Develop comprehensive documentation that meets organizational standards. Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content. Write user-friendly content that meets the needs of target audience, turning insights into language for user success. Responsibilities Research, outline, write, and edit content, working closely with various departments to understand project requirements. Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation. Research, create, and maintain information templates that adhere to organizational standards. Develop content in alternative media forms for maximum usability. Knowledge Skills & Abilities Proven ability to quickly learn and understand complex subject matter. Experience in writing documentation and procedure manuals for various audiences. Superb written communication skills, with a keen eye for detail. Experience in working with engineers and operations to improve user experience, refine content, and create visuals and diagrams for technical support content. Ability to handle multiple projects simultaneously. Education & Experience Bachelor's degree or equivalent work experience. Demonstrated efficiency in Microsoft Office applications and Adobe Acrobat professional.

Role Snapshot Pitch or accept individual video assignments-anything from a Homecoming hype reel to a “Day in the Life” vlog. Perfect for busy students who want to build a portfolio one project at a time. Key Responsibilities · Produce one polished short-form video per assignment (Reel, TikTok, or YouTube Short) · Follow GWU brand guidelines and meet agreed deadlines · Capture authentic student perspective through creative storytelling · Submit final or raw footage for review and quick revisions if needed What You'll Need · A strong concept or willingness to take creative direction · Ability to film and edit independently · Reliability to hit the project deadline you commit to Eligibility for All Roles · Must have completed at least one semester at Gardner-Webb University · Good academic standing and ability to meet weekly or project deadlines · Passion for storytelling and a collaborative attitude Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application and include a letter of interest, résumé, and names and contact information for at least three professional references with their submission. Gardner-Webb University (gardner-webb.edu) is a coeducational, residential, private, historically Baptist, Christian institution, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The University offers 80+ undergraduate and graduate degree programs to approximately 3,000 students. GWU is a Carnegie-classified Doctoral/Professional University. In 2023, Gardner-Webb was home to students from 93 counties in North Carolina, 44 US states, and 43 foreign countries. GWU is a NCAA Division I institution with 22 athletic teams and 460 student-athletes.

Job DescriptionDescription: Role Purpose Red Moon Marketing is looking for a part-time Content Creator to join our team to support ongoing social content needs. Content deliverables will be focused within the CPG industry and will include working with national lawn and garden brand (consumer products sold in Home Depot, Lowe's, Walmart, Ace, and Amazon). In this role, you will be responsible for developing weekly organic social content for Meta (IG/FB) and monthly content for TikTok. Key Responsibilities Create organic/paid-ready posts weekly?for Meta platforms (mix of Reels, short-form videos, carousels, and static posts). Assist with TikTok strategy, creative development, and execution, delivering TikTok posts monthly. Capture content in outdoor environments (yards, gardens, patios, landscapes). Film occasional in-store content at major retailers (Home Depot, Lowe's, Walmart). Appear on camera as needed; creator must be comfortable with their voice, face, and likeness being used in brand content. Provide editing, creative ideation, and trend adaptation for all content. You're a Strong Candidate If You: Are East Coast-based; priority for Charlotte or Atlanta for easier in-person support. Are skilled in short-form vertical video creation (TikTok + Reels), including filming and editing on mobile. Show strong on-camera presence; confident speaking, demonstrating, and storytelling on video. Within driving distance of?Home Depot, Lowe's, and Walmart?for filming needs. Required Skills Proven short-form content creation experience (TikTok + IG Reels). Ability to independently concept, script, film, and edit videos. High-quality mobile videography and editing skills. Understanding of trending audio, formats, hooks, and storytelling structures. Reliable weekly delivery of content. Ability to communicate clearly and collaborate effectively among a team. Strong organizational skills for smooth, efficient content delivery. Portfolio Requirement Creator must submit: A portfolio link (TikTok, Instagram, website, or Google Drive). 5-8 examples of short-form videos they personally concepted, filmed, and edited. On-camera examples are required. Requirements:

Job DescriptionThe Opportunity We're seeking an Editor to join our fast-growing wellness team on one of Pillar4 Media's strategic publishing partners. You will be responsible for editing dynamic reviews of the most popular wellness products on the market. You'll work closely with our editorial and SEO teams to strategize, coordinate, and workshop content that's authentic, engaging, informative, and optimized for SEO. What You'll Be Doing Support editorial calendar content production, including editing in-depth product reviews optimized for SEO, in categories like fitness, sleep, mental health, nutrition, beauty, aging, beauty, personal care, and longevity. Have a deep understanding of the features and benefits of the products we review and how we test them Recruit and manage a stable of freelance subject matter expert writers, reviewers, fact checkers, and industry experts Uphold our high standards for editorial excellence and implement SEO and conversion rate optimization best practices. Each piece of content must be optimized, targeted to meet our marketing goals, and delivered on time; this requires coaching internal team members and contractors to uphold those same standards. Be able to format and publish content in our CMS This role demands sharp editorial instincts and creative strategic thinking. Pillar4 Media is a fast-growing media company, so we all get our hands dirty. Important competencies include: A deep background in and passion for editing and editorial strategy. You need to be able to transform stories from early stage drafts to polished finished products that are partner-ready. Become a subject matter expert in different partner style guides and editorial preferences, and be able to adapt content to meet the editorial standards, voice, and formatting requirements of multiple media partners. Exceptional attention to detail and organizational skills. You maintain a methodical process and high standard of excellence in your work while balancing multiple projects and meeting tight deadlines. A can-do attitude. We are looking for a teammate who is deadline-oriented and not afraid to juggle multiple projects at once. Strong communication skills. You will build relationships with external stakeholders, manage staff writers and freelancers, report up to internal stakeholders and foster strong alignment with your team. This all requires clear, direct communication and follow-through. Ownership mentality. You treat each content piece like it is your own and stand behind every word. You are comfortable putting your head down and producing excellent work without constant supervision. What You Bring Bachelor's degree in journalism, communications, English, or related field preferred At least 3 years of digital editing or content production experience (experience in SEO-focused content preferred but not required) Experience using testing data to help shape product reviews content Excellent written and verbal communication skills with an eye toward SEO optimization Experience working in common CMS platforms like WordPress Drive to quickly gain expertise on a subject matter that may be foreign to you Familiarity working in a challenging, fast-paced environment While we're looking for specific experiences and skills, nothing is more important than a strong can-do attitude, resilience in the face of change and uncertainty, and a passion for learning and creating. What We Look For Openness to feedback and collaboration: You'll be working closely with folks across different teams, so you'll need to be open to the process and accepting of feedback and critique. Strong communication skills: You'll have the ability to build relationships with external stakeholders, report up to internal stakeholders, and foster strong alignment with your team-especially with remote teammates. Alignment with Pillar4's culture: We live by our values and expect our team to buy in. Act with focus Get after it Grow without limits Build the team Obsess Over Customers Commit to Service Entrepreneurial spirit: Our team members act like entrepreneurs in that we are incredibly driven, agile, goal-oriented, and are always up for a challenge. Why You Should Join Us Results: Pillar4 has built the #1 digital media company in the sleep health and hygiene space and is profitably expanding into fitness, nutrition, and mental health verticals. Stability: We are privately owned, have a holding period of 'forever,' and have significant cash to invest. Exposure: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed hundreds of employees, and run campaigns with Fortune 500 brands. Market landscape: The $4 trillion health and wellness market is a highly relatable industry that is transforming. There's no better time than now to be building a business in this space. Career growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly. Learning: We are a mighty team with subject matter experts in creative, branding, content strategy, SEO, paid media, and more. The opportunity to grow new skills and learn from smart people is endless. Impact-focused: Opportunities to take part in our quarterly initiatives with organizations like Beds for Kids and The Green Chair Project and help respond to the critical needs of our local communities. Fun: The team has a high bar for excellence but also a real interest in each other and making work fun. The Package Base salary and performance-based bonus commensurate with experience. At Pillar4, you'll have access to competitive benefits, including health insurance, 401k, a monthly wellness stipend for house cleaning, gym membership, grocery delivery or massages, and cell phone reimbursement. Who We Are Launched in 2017, Pillar4 Media operates a portfolio of websites that help consumers live their best days, starting with their best night's sleep. We aim to educate consumers about whole body health and wellness and help them make better, faster purchase decisions to improve their health. We also partner with the leading direct-to-consumer brands in our markets to grow their businesses online. Our current portfolio includes the following: Mattress Advisor, launched in 2017 Mattress Nerd, acquired in 2018 Sleepopolis, acquired in 2020 Mattress Clarity, acquired in 2020 The Fit House, launched in 2021 Garage Gym Reviews, acquired in 2021 Sleepyti.me, acquired in 2022 Sleep Advisor, acquired in 2022 BarBend, acquired in 2023 Breaking Muscle, acquired in 2023 Partnerships with leading direct-to-consumer brands and media companies to grow their businesses. All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check. All offers are subject to a background check.

Short-form Editor Xcelerate Marketing agency, we focus on making unique creator brands, and bringing these brands to life on social media platforms. Key requirements and skills: Must be a college student or have experience in social media marketing Edit high-quality Reels for Instagram and other platforms using CapCut Add music, transitions, effects, and text to produce viral-worthy content Collaborate closely with our creative and social media team Stay on top of trends and pitch innovative video ideas Who You Are: Skilled in CapCut and short-form video editing Creative storyteller with an eye for detail Able to deliver fast turnarounds under tight deadlines Have a strong portfolio of Reels or similar short-form content Understand current social media trends and best practices What We Offer: Remote and flexible work options Chance to work on high-visibility, trending projects A collaborative, creative team environment Ready to Join Us? If you're excited to create scroll-stopping Reels, we'd love to see your work!

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants, our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrials And Commercial | Manufacturing And Operations | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian Consulting at ***************** Job Description ProSidian Seeks a Writer/Editor | Cultural Resources Field Guides [FPAC012017] Engagement Team | Sr Technical Writer Labor Category - STD Level Exempt[1099] Professional aligned under services related to NAICS: 541620 located CONUS - Charlotte, NC Across The CONUS Region supporting The FPAC Business Center is a first-of-its-kind organization at USDA, combining the talent of employees from all three FPAC agencies into specialized teams that serve employees and customers across the Farm Service Agency (FSA), the Natural Resource Conservation Service (NRCS) and the Risk Management Agency (RMA). This new business approach helps agencies improve operations and efficiency at USDA and boosts support for America's farmers, ranchers and foresters. Seeking Writer/Editor candidates with relevant Agriculture, Forestry, Fishing, And Hunting Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Agriculture, Forestry, Fishing, And Hunting Sector Clients such as FPAC. This as a Contract Contingent or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Regional Cultural Resources Identification Field Guides (Writer/Editor) in the Agriculture, Forestry, Fishing, And Hunting Industry Sector focussing on Environmental Services Solutions for clients such as United States Department of Agriculture (USDA) | The Farm Production and Conservation Business Center (FPAC) - Environmental Activities Division (ENV) Generally Located In CONUS - Charlotte, NC and across the CONUS Region. RESPONSIBILITIES AND DUTIES - Writer/Editor | Cultural Resources Field Guides [FPAC012017] The Writer/Editor is responsible for drafting, editing, and finalizing the content of the Regional Cultural Resources Identification Field Guides. This role involves translating technical information into plain language, ensuring clarity, readability, and consistency across all sections of the guides. The Writer/Editor collaborates with subject matter experts to ensure that the guides are both informative and accessible to FSA staff with varying levels of expertise.. A writer-editor both creates and edits written content for a publication. A technical writer-editor focuses on technical documents such as user manuals, white papers, assembly diagrams, and other highly detailed information. Qualifications Desired Qualifications For Writer/Editor | Cultural Resources Field Guides [FPAC012017] (FPAC012017) Candidates: Education: Bachelor's degree with at least five years of technical writing and editing experience. Education / Experience Requirements / Qualifications Qualifications - Writer/Editor: Minimum Education - bachelor's degree with a minimum of five years' experience in technical writing and editing. Skills Required Proficiency in writing and editing technical content; Ability to translate complex information into clear, plain language; Strong attention to grammar, style, and consistency. Competencies Required Excellent communication skills; Ability to work under deadlines and manage multiple tasks; Collaborative working style, particularly with subject matter experts. Ancillary Details Of The Roles Other Details Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. #CulturalResourcesFieldGuides #Anthropologist #Archaeologist #Historian #GeographicInformationSystems #WriterEditor #GraphicDesigner Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description:Responsible for the strategy and execution of bid solicitations that support the acquisition and retention efforts of Wholesale Payments. Serving as the lead on assigned complex and larger revenue Requests for Proposals (RFPs), the incumbent is responsible for end-to-end management and production of customized, client-centric proposals including but not limited to: creating and updating content, developing and managing project plans, developing win themes, writing customized cover letters and executive summaries, collaborating with proposal team and subject matter experts to fulfill bid requirements, managing content database, verifying proposal documentation compliance with bid specifications, business practices and protocols to meet all deadlines. The incumbent is also responsible for leading team projects, training new hires and business partners and serves as SME. Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Review, parse, and analyze bid solicitation documents. 2. Identify, assess, and communicate potential bid issues to appropriate stakeholders, addressing all terms and conditions, mandatory requirements, and exceptions. 3. Research prospect/client website and RFP to develop questions in preparation for kickoff call to create client-centric win theme strategy. 4. Establish priorities based on RFP requirements, workload, deal team availability, approvals, and QA review. 5. Develop agenda, assignments, and project plan in preparation for kickoff call. 6. Lead call with deal team to define win themes, assign tasks, and communicate availability/deadlines. 7. Research, write, and edit client-centric cover letter and executive summary. 8. Develop, update and source approved content for responses to questions and scope of services, and coordinate with SMEs to obtain responses to non-standard questions. 9. Tailor proposal responses, win themes, discriminators, and value propositions. 10. Enter and monitor tracking data in Salesforce, coordinate with contributors, and submit proposals. 11. Provide new content from RFPs to content library. 12. Work collaboratively in a cross divisional team environment, fostering relationships with subject matter experts and sales. 13. Adhere to all applicable policies and procedures. Proactively escalate issues and risks to senior leadership's attention. 14. Act as a subject matter expert within the team to provide guidance, training, and backup support. 15. Research and initiate fresh ideas that enhance process, content, and proposals based on industry best practices. 16. Support efforts to train team and lead projects in coordination with management and business objectives. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree or equivalent education and related training or experience. 2. Seven years of recent proposal writing for complex, high-dollar revenue deals. 3. Experience working collaboratively within a cross-departmental team and all levels of an organization. 4. Experience creating compelling written and visual content. 5. Excellent written and verbal communication skills, presentation and facilitation skills 6. Ability to ask relevant questions, understand stakeholder inputs, synthesize, and translate to develop an effective strategy and output. 7. Demonstrated proficiency with project management approaches and tools. Preferred Qualifications: 1. Master's degree in English, journalism, or related field. 2. APMP foundation level certification. 3. Five years of project management experience. 4. Experience in treasury solutions, commercial card, merchant services or cash management environment. 5. Knowledge of Qvidian, Loopio or similar content management tool. Other Job Requirements / Working Conditions Sitting/Standing/Walking/Bending/Lifting x Sitting (if checked, indicate frequency) Constantly (more than 50% of time) ☐ Standing (if checked, indicate frequency) not applicable ☐ Walking (if checked, indicate frequency) not applicable ☐ Bending (if checked, indicate frequency) not applicable ☐ Lifting (if checked, indicate pounds) not applicable x Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. x Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. x Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. x Travel (Must select one) Minimal and Up to 10% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Telemundo Charlotte, part of the WSOC newsroom, is seeking a Multimedia Journalist to help grow the market's only Spanish-language TV newscast. The Multimedia Journalist presents daily news content for Noticias Charlotte, as well as content on digital and social media. Essential Duties and Responsibilities * Demonstrate the ability to enterprise original stories, with unique voices and content that drives newscast viewing; demonstrate the ability to develop sources and work a beat * Create breaking news content effectively and communicate to the newsroom as soon as a story is confirmed, and update weather content when weather conditions warrant * Demonstrate the ability to shoot and edit video, write scripts, and effectively communicate live on-air * Work independently at high standards under deadline pressure * Work well with co-workers * Generate story ideas daily * Shoot and edit video, write scripts, and effectively communicate live on-air Minimum Qualifications * Ability to read, write and speak in Spanish and English * Ability to define problems, collect data, establish facts, and draw valid conclusions * Must be thoroughly professional in all aspects of journalism * Must be well read on current affairs and have a wide range of working knowledge and understanding of general interest subject Preferred Qualifications * A minimum of 2 years professional experience in local TV news is preferred * Bachelor's degree (B. A.) from four-year College or University in Journalism or Communications preferred About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2038 #LI-Onsite CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people. At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference. If you are currently a CMG employee, please log into THRIVE to access our internal career center. Nearest Major Market: Charlotte Apply now

Ames Construction has built America for more than 60 years, and the exceptional people who make up our team are a vital factor in our success. We are a full-service, heavy civil and industrial general contractor that brings innovative solutions to many market segments, from highway and bridge construction to mining and rail. Ames is an employee-owned company that retains its entrepreneurial spirit while offering the experience and stability of a proven construction industry leader. Equipped with our core values of People, Team, Our Bond, Persistence, and Vision, we make communities across the U.S. safer, keep supply chains moving, and lay the groundwork for a sustainable future. By joining Ames, you will be working with talented colleagues at an award-winning, nationally recognized top 65 general contractor. The Proposal Writer will be responsible for developing and managing high-quality, compliant, and compelling proposals in response to RFQs, RFPs, and SOQs for heavy civil construction projects. This role requires excellent communication and writing skills, a firm understanding of civil construction processes, and the ability to work collaboratively with internal teams and external partners. Key Responsibilities: Review and interpret RFP/RFQ documents to develop compliant, client-focused responses. Write, edit, and organize proposal content including executive summaries, approach narratives, project descriptions, resumes, safety records, and organizational charts. Coordinate with estimating, operations, engineering, and business development teams to gather technical content and ensure proposal accuracy. Manage multiple deadlines, proposal schedules, and submission requirements. Maintain and update a library of boilerplate content, resumes, and project write-ups. Assist in developing presentations and marketing collateral as needed. Ensure all submissions align with client requirements and company branding. Qualifications: Bachelor's degree in Communications, English, Civil Engineering, Construction Management, or a related field. 2-5 years of experience writing proposals in the heavy civil, construction, or AEC (Architecture, Engineering, Construction) industry. Strong writing, editing, and organizational skills with a keen attention to detail. Familiarity with public agency procurement processes (e.g., DOTs, municipalities, transit authorities). Proficient in Microsoft Office (Word, Excel, PowerPoint); knowledge of Adobe Creative Suite (InDesign, Illustrator) is a plus. Preferred Skills: Experience preparing proposals for design-bid-build, design-build, progressive design-build, and CM/GC projects. Understanding of construction documents including schedules, cost estimates, and work plans. Ability to manage input from multiple stakeholders under tight deadlines. Ames Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionService Writer Subaru South Charlotte | Charlotte, NC “Whatever it takes to stand above the rest.” Do you enjoy helping people and have a passion for the automotive industry? Subaru South Charlotte is looking for a personable and detail-oriented Service Writer to be the vital link between our customers and technicians. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and is committed to delivering a top-tier service experience from the moment a vehicle enters our lane to the moment it's returned to the customer. What We Offer: Competitive Pay + Bonus Opportunities 401(k) Plan with Match Health, Dental & HSA Options Holiday Bonus Program Employee Discounts on service, parts, and vehicles Paid Training & Career Development Closed on Sundays Team-Oriented Culture and hands-on leadership Your Responsibilities: Greet customers warmly and check them in for service appointments Accurately document customer concerns and vehicle issues on repair orders Communicate with technicians to understand diagnosis, timelines, and recommended repairs Present repair estimates to customers clearly and professionally, answering questions and gaining approvals Keep customers updated throughout the repair process and notify them of any delays or additional work needed Coordinate vehicle delivery and ensure satisfaction with completed services Maintain accurate records and follow dealership procedures for warranty, billing, and parts orders Help maintain a clean, organized, and welcoming service lane What We're Looking For: Prior experience in a Service Writer, Service Advisor, or Customer Service role (automotive preferred) Excellent communication and interpersonal skills Strong organizational skills with attention to detail Ability to multi-task in a high-volume environment Basic mechanical knowledge and interest in the automotive industry Familiarity with dealership management software (CDK experience a plus) Valid driver's license and clean MVR Positive, team-focused attitude Ready to grow your career with a dealership that puts people first? Apply today and join a high-performing team at Subaru South Charlotte. Subaru South Charlotte is an equal opportunity employer. We maintain a drug-free workplace and are committed to fostering an inclusive environment for all employees.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is actively searching for an experienced Senior Proposal Lead and Writer to work within our DoD proposal team. In this role, you will be responsible for leading key proposals and presentations, providing support and guidance from pre-RFP positioning through to interview stage, as required, and leading a team of proposal staff that support our Federal Civilian and DoD Proposal teams. Subject matter may include studies and planning, architecture and engineering design, construction, environmental, program management, and other professional services. The ideal candidate will bring experience with US Federal proposal writing, strong leadership, a sharp compliance focus, strong pre-positioning and proposal writing skills, and creative design ideas. This will be a hybrid work schedule position including a combination of both remote and in-office, that can be based in, but not be limited to: Charlotte, NC Responsibilities will include, but not be limited to: General As a Proposal Manager and Writer, collaborate with regional and Business Line teams on identified priority pursuits, including pre-positioning, capture, responses to requests for qualifications (RFQ) and requests for proposals (RFP), as well as shortlist interviews. Reports to the Proposal Team Lead within our Governments Marketing group. Duties Proposal Management and Development Responsible for leading large, complex, priority must-win pursuits from capture through to interview stage, as required, which may include multiple disciplines/geographies. May facilitate workshops/sessions to support the capture manager in development of the win strategy. Analyzes debriefs and applies lessons learned to add value to strategy and reviews. Creates detailed annotated outlines and write first-draft content, compliance lists, and capture and proposal schedules, with the ability to pivot if requirements change. Leads writing of proposal sections such as cover letters, executive summaries, past performance sections, management approaches, and resumes/staffing sections. Provides annotated outlines and writing guidance to authors of technical sections. Participates actively in Go/No-Go, capture strategies and greenlight analyses and drives compliance with delegation of authority guidelines, capture planning and positioning activities, providing leadership and direction, where required. Facilitates color reviews for assigned pursuits, and applies lessons learned to add value to proposal and win plan. Serves as a reviewer on color reviews for priority pursuits led by others, as needed, applying in-depth institutional knowledge. Responsible for quality and compliance of all deliverables. Supports debriefs and gathering of client feedback on proposals to ensure and demonstrate continuous improvements. Responsible for proposal and project filing on the secure server and CRM. Knows where to go for all recent submittals and project descriptions. Is familiar with the top IDIQs and top IDIQ managers and project managers. May participate in strategic planning that includes evaluating marketing intelligence, identifying customer concerns and key issues, and developing win strategies to thread into strategic pursuits. May contribute to development and implementation of internal training program on topics related to core processes, tools, practices or other special topics. May lead special projects involving teams of BL staff, as directed by Governments Marketing Lead Qualifications Minimum Qualifications: BA/BS + 6 years of relevant proposal experience, ideally within the US Federal and/or DoD client sectors or a demonstrated equivalency of experience and/or education Preferred Qualifications: BA/BS, preferably in Journalism, English, Communications, Marketing or a related field, or an AA/two-year degree plus one year of related experience in place of the remaining two years of a four-year degree. 8+ years of related proposal management and writing experience, ideally within the US Federal Civilian and/or DoD client sectors . Federal environmental proposal experience with both US Federal Civilian and DoD client sectors is a plus. APMP/SMPS certification is a plus. Working knowledge of and interest in the A/E industry, including AECOM's Federal clients, projects, people, credentials, and competitors. Strong proposal writing and editing skills, including grammar and style. Evidence of successful leadership of multi-disciplinary or multi-geography proposals valued >$20 million. A thorough understanding of effective proposal and presentation best practices and tools, including how to convey messages, themes, discriminators, and responses to evaluation criteria clearly and effectively. Demonstrated experience applying industry best practices and procedures to support positioning, client or business development processes. A strong working knowledge of desktop publishing software (e.g., Adobe Creative Suite), graphics programs (e.g., InDesign, Adobe Illustrator, Adobe Acrobat, Photoshop), word processing programs (e.g., Microsoft Word), spreadsheet management (Excel), and presentation software (e.g., PowerPoint). A working knowledge of collaborative tools such as Microsoft Teams, SharePoint, etc. Experience in using AI is a plus. An understanding of CRM. Salesforce experience is a plus. Initiative, skill, and personal commitment to manage multiple projects and details concurrently, follow up, and bring tasks and projects to full completion. Professional demeanor and excellent interpersonal skills. Ability to exercise discretion with confidential/sensitive issues. Ability to work independently and with others. Diplomacy with peers and internal clients in handling challenging situations. Resourceful problem solver. Additional Information Relocation assistance and/or per diem is not offered for this position. This position does not include sponsorship for United States work authorization, now or in the future About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options , well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

Must Have Technical/Functional Skills * Ability to communicate complex ideas clearly and concisely. * Understanding the subject matter, often requiring experience in software development or related fields. * Ability to gather and analyze information effectively. * Expertise in improving document usability through visual elements like graphs and charts. * Expertise in tailoring communication based on the audience's knowledge and understanding. Roles & Responsibilities * Develop, write, and maintain technical documentation for software applications, APIs, SDKs, and tools. * Translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences. * Collaborate with developers, product managers, and subject matter experts (SMEs) to gather information and validate content. * Create and update user guides, online help, FAQs, knowledge base articles, and training materials. * Ensure consistency, clarity, and compliance with company style guides and documentation standards. * Use content management systems (CMS), version control tools, and publishing platforms to manage documentation. * Participate in design and code reviews to stay informed about product changes and upcoming features. · Continuously improve documentation based on user feedback and product updates. * Maintain and update API documentation using tools like Swagger, Postman, or similar TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $110,000-$120,000 a year

Join our team and play a key role in driving operational excellence and shaping the future of Global Banking through your expertise and leadership. As a Procedure Writer Business Process Associate within Global Banking, you will provide technical writing support using Structured Authoring, manage periodic change requests, and oversee the annual attestation process. Your role will require high level of critical thinking, problem-solving skills to research inquiries, and recommend solutions, stakeholder management, and project management. Job responsibilities Manage medium to complex requests and projects. Foster an environment of trust with internal partners and their senior management, where issues are escalated, identified, and resolved effectively. Create, modify, and write standardized procedure documents through partnership with Product, Subject Matter Experts, and Library Function owners to maintain accuracy of content. Continuously ensure that documents are updated, streamlined, maintained and archived appropriately. Identifies and remediates process or control gaps that deviates from approved writing standard. Work across organizational boundaries with internal partners to ensure the delivery of quality products and services. Respond to inquiries from Global Banking partners related to operating procedure changes and creation. Build relationships and establish credibility which is founded on a detailed understanding of operational data and processes. Prioritize inquiries to ensure visibility, traction, and resolution. Set expectations, facilitate internal communication, and resolve inquiries through effective communication. Required qualifications, skills and capabilities: Good communication skills both verbal and written. Experience developing, writing, and/or maintaining standard operating procedures. Experience in service, operations, treasury, implementations, sales, or portfolio management Ability to write in a simple, clear, and concise manner including documenting processes and summarizing complex issues and situations. Previous experience adapting to a fast paced, transformative work environment while driving results. Motivated self-starter & continuous learner who is driven to solve problems. A strong aptitude for critical thinking and tactical execution. Excellent interpersonal, influencing, communication and partnership skills. Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines. Strong interpersonal, influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners. Preferred qualifications, skills and capabilities: College degree preferred, and / or with minimum of 3 years of experience in client service, operations, technology, sales, or portfolio management. Technical writing or Structured Authoring experience is an advantage, but not required with experience in Content Management Tool such as Adobe Experience Manager authoring using DITA. Commercial or Financial services experience with knowledge on Treasury products is a plus.

Our vision is simple. In our commitment to the Southeast, we create architecture that enriches community through a culture of design excellence and expertise, innovation and collaborative engagement. What sets us apart is our unwavering commitment to creating spaces that enrich communities with lasting impact. Our projects are driven by a deep understanding of local culture, needs, and aspirations, resulting in designs that resonate with and enhance the communities they serve. At LS3P, we don't just design buildings; we create iconic landmarks that define skylines, inspire people, and transform spaces. Join us in shaping the future of architecture and design in the Southeast! We are currently seeking a Specification Writer to join one of our offices. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, and a demonstrated ability to mentor and manage teams. In this role, you will play a pivotal role in design delivery through the written specifications tailored to the architectural documents. A Day in the Life: Assemble specifications for a wide range of design projects and varying scopes Work directly with the Specifications Group Leader and Specifications team to determine application of materials and methods to projects in related market types Provide guidance on tailoring specifications to delivery method Work independently and in a team environment to provide quality output Oversee master files for product specific specifications Your Strengths as a Specification Writer: Experience with MasterSpec utilizing VisiSpecs or other specifications editing software is highly preferred; working knowledge of AIA Masterspec and Bluebeam Knowledge of Specs-In-Tact is a plus Ability to self direct work efforts and handle project challenges Certified with CSI's CDT or CCS a plus Certified in LEED or other sustainable design certification platforms a plus What You Bring To The Table: Bachelor's Degree or Associates Degree in design and construction or experience in construction related field preferred (architecture, construction management, engineering, product design, etc) 5-7 years of experience in assembling specifications Passion for sustainability and environmental aspects of materials, design and construction is a plus A cover letter and resume is required. Life at LS3P Together, we are building the skylines of the Southeast. Our values articulate our beliefs and ground us in a common culture. They are the core of our practice, and reflect the “who” of our community. EXCELLENCE is a beginning point INTEGRITY is at the core of our decision making and actions EMPOWERMENT with accountability makes better decisions COLLABORATION leverages the best in everyone BALANCE gives us fuel to do our best STEWARDSHIP ensures a future CARING for each other is what holds us together We are made up of 12 offices that celebrate their own unique traditions, but we embrace a “one firm” attitude that unifies us. LS3P's Commitment To You: Ongoing engagement with fantastic design team members To develop new skills and contribute to world-class projects Participate in meaningful collaboration and research efforts A competitive compensation and benefits package Professional development allowance to toward educational opportunities Leadership development and mentoring across sectors, markets, offices and the firm Participation in community service and outreach occasions supporting local and national organizations Flexibility and balance in your schedule LS3P recognizes the value of diversity and inclusion in our workplace. We are committed to equal opportunity and believe that inclusivity benefits us all. We actively seek and consider all qualified employment applications without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, sexual preference, partnership status, gender identity, pregnancy, childbirth, or related medical conditions and protected veteran status, status of participation in the U.S. Armed Services, or any other status protected by federal, state or local law.

About SEKO SEKO started out in business in 1976, operating out of a single Chicago office. Since then, we have built a solid reputation throughout the world as an innovative and flexible provider of first-class logistics services. We provide complete Supply Chain Solutions, specializing in transportation, logistics, forwarding and warehousing. We also lead the industry with innovative and customizable IT solutions, which provide a seamless flow of information and give our growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, our unique shareholder management model enables you to benefit from Global implementation experience and expertise across all industry sectors, coupled with vital in-country knowledge and service at the local level. KEY ACCOUNTABILITIES INCLUDE: Follow company procedures and client-specific desk-level Standard Operating Procedures. Monitor and track inbound shipments. Review the accuracy of commercial documentation and annotate for entry purposes. Review and resolve anomalies or other issues that may prevent timely entry and/or release of goods with internal and external parties. Prepare and transmit CBP and PGA entries and transmissions electronically. Coordinate the release of goods from CBP or PGA, including holds and examinations. Issue freight availability notices or delivery orders and coordinate delivery of goods. Respond to incoming communications from internal and external parties in a timely manner. Scan, upload, and archive entry related documentation. Prepare and complete invoicing. Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations. Other duties as assigned by management. REQUIREMENTS: Possess attention to detail and a sense of urgency. Strong oral and written communication skills. Must have excellent customer service skills, responding promptly and professionally to customer needs and requests for service and assistance. Ability to add, subtract, multiple and divide using units of U.S. currency, weight, volume, and distance measurements. Ability to read and interpret documents and write routine correspondence. Must be detailed oriented with good organization skills. Strong data entry skills with approximately 45 WPM or better. Possess basic skills with Microsoft products such as Outlook, Excel, and Word. EDUCATION & EXPERIENCE: Minimum: High school diploma or GED 3-5 years of prior customs brokerage experience Preferred: Bachelor's degree in a related field preferred Customs Broker License preferred SPECIALIST CERTIFICATIONS: None Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offer for this role is $25 - $36 USD per year. This role is also eligible for an annual incentive bonus. SEKO Logistics is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Benefits Designed with You in Mind: At SEKO Logistics, we are committed to supporting your well-being, professional growth, and financial stability (eligibility requirements apply). Our comprehensive benefits package includes: Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account (IL only), Flexible Spendings Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Accident, Critical Illness and hospital indemnity program, Life Insurance, AD&D, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave) Retirement Benefits: Contributory Savings Plan (401k). SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Specialist, Entry Writer at RXO, you will prepare, compile, and manage documentation and records to clear goods through U.S. Customs. Become a part of our growing, dynamic team and we'll help you build a career you can be proud of. What your day-to-day will look like: * Prepare customs entries for all shipments to be submitted to and released from U.S. Customs in a timely manner * Review documents to check for accuracy and ensure compliance with customs regulations * Create invoices for duty and entry charges to be sent to the billing department * Store files and enter information into system * Develop and maintain customer profiles * Manage daily tracking report for open shipments At a minimum, you'll need: * 1 year of customs brokerage experience * Experience with Microsoft Office It'd be great if you also have: * Associate degree in Business or Logistics * 5 years of experience in customs brokerage * Strong analytical, communication and time management skills Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Comprehensive medical, dental, and vision plans * 401(k) retirement plan with up to 5% company match * Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

Job Description Requirements: High school diploma or higher 5 years' experience in customs brokerage (currently working as an entry writer) Knowledge of IEEPA & Section 232 CargoWise and Microsoft Office proficiency Comprehensive knowledge of customs regulations and brokerage procedures Strong attention to detail and organizational skills Licenses not required, but would be helpful Offering: Complete Hybrid PTO: 15 days (negotiable) Salary - based on experience - we would like to have someone very knowledgeable Benefits: Health, Life, Short-term Disability, optional add-ons Additional Info: Office Hours: 8:30 AM - 5:00 PM, with occasional extended hours as needed to complete tasks. Customs brokerage responsibilities only - no physical handling of shipments or freight. Start Date: Immediately

Job DescriptionBenefits: Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development Job Posting Formal Request Service Writer / Customer Service Specialist Service Department Location: Oakboro Tractor and Equipment Oakboro, NC 28129 Department: Service Reports To: Service Manager Employment Type: Full-Time, Non-Exempt Posting Date: December, 2025 Application Deadline: Open until filled Company Overview Oakboro Tractor and Equipment, an independent, high-growth dealership representing Bobcat, Grasshopper, STIHL, ECHO, and Husqvarna, is scaling our flagship store in Oakboro, NC. Recent growth has prompted the addition of another member to our Service Support Team. Our company is built on the foundational values of honesty and integrity, where customers are our #1 priority and our employees are the ones who make that promise real every day every piece of equipment, every relationship, every time. Position Summary You are the face and voice of the Carthage service department. This is a 100% customer-facing role that owns the entire service experience from the moment a customer walks in or calls, through intake, updates, approval, delivery, and payment. No wrench turning all people, process, and precision. Primary Responsibilities Greet every service customer in person or on the phone within 10 seconds Perform thorough equipment intake: listen to customer concern, inspect unit, take photos, document symptoms in our Dealer Management Software Write clear, detailed repair orders that technicians actually want to work from Research service history, warranty coverage, recalls, and open campaigns Provide accurate estimates, obtain customer approvals, and manage change orders in coordination with the service manager Deliver proactive status updates via phone/text (morning, noon, and end-of-day as needed) Coordinate with service manager/parts department for expedited parts ordering Present completed repair orders, explain work performed, collect payment, and process warranty/labor claims Follow up 48 hours after pickup to ensure total satisfaction and solicit customer feedback and Google reviews Maintain a clean, professional service drive and customer lounge Required Qualifications Minimum 3 years customer-facing service writer/advisor experience (equipment, automotive, powersports, or heavy truck preferred) Proven ability to translate customer requests into precise technical descriptions Exceptional listening skills and emotional intelligence under pressure Strong computer proficiency comfortable learning new DMS/CRM systems (we currently use ASPEN) Excellent written and verbal communication grammar, tone, and clarity matter Ability to stand/walk for extended periods and occasionally assist with moving smaller equipment Valid drivers license and clean driving record Preferred Qualifications Previous experience as a Service Writer in an equipment dealership Familiarity with Bobcat, Grasshopper, Husqvarna, STIHL, or ECHO products Experience with warranty administration and manufacturer portals Bilingual (English/Spanish) a plus in the Carthage market Compensation & Benefits Annual base salary: $15.00 - $25.00/hr (based on experience) Paid time off + major holidays Career growth path: Service Writer Assistant Service Manager Service Manager Owner-Operator Academy Work Schedule Monday Friday 8:00 AM 5:00 PM Seasonal Rotating Saturdays 8:00 AM 12:00 PM How to Apply Email resume and references to: *********************** Subject line: Service Writer Oakboro [Your Name] Or drop off in person at our Oakboro location. We respond to every qualified applicant within 48 hours and are prepared to make offers within one week. Oakboro Tractor and Equipment is an equal opportunity employer.

Subaru South Charlotte | Charlotte, NC “Whatever it takes to stand above the rest.” Do you enjoy helping people and have a passion for the automotive industry? Subaru South Charlotte is looking for a personable and detail-oriented Service Writer to be the vital link between our customers and technicians. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and is committed to delivering a top-tier service experience from the moment a vehicle enters our lane to the moment it's returned to the customer. What We Offer: Competitive Pay + Bonus Opportunities 401(k) Plan with Match Health, Dental & HSA Options Holiday Bonus Program Employee Discounts on service, parts, and vehicles Paid Training & Career Development Closed on Sundays Team-Oriented Culture and hands-on leadership Your Responsibilities: Greet customers warmly and check them in for service appointments Accurately document customer concerns and vehicle issues on repair orders Communicate with technicians to understand diagnosis, timelines, and recommended repairs Present repair estimates to customers clearly and professionally, answering questions and gaining approvals Keep customers updated throughout the repair process and notify them of any delays or additional work needed Coordinate vehicle delivery and ensure satisfaction with completed services Maintain accurate records and follow dealership procedures for warranty, billing, and parts orders Help maintain a clean, organized, and welcoming service lane What We're Looking For: Prior experience in a Service Writer, Service Advisor, or Customer Service role (automotive preferred) Excellent communication and interpersonal skills Strong organizational skills with attention to detail Ability to multi-task in a high-volume environment Basic mechanical knowledge and interest in the automotive industry Familiarity with dealership management software (CDK experience a plus) Valid driver's license and clean MVR Positive, team-focused attitude Ready to grow your career with a dealership that puts people first? Apply today and join a high-performing team at Subaru South Charlotte. Subaru South Charlotte is an equal opportunity employer. We maintain a drug-free workplace and are committed to fostering an inclusive environment for all employees.