Social Media Content Creator
Writer job in Cleveland, OH
Full-time Description
About Cloudco Entertainment: Cloudco Entertainment (formerly American Greetings Entertainment) is an entertainment studio with a wide range of properties, including Care Bears, Madballs, and Holly Hobbie. We develop multi-platform entertainment franchises across all media channels, supported by extensive consumer merchandising programs. Our goal is to immerse both children and adults in the beloved brands they love through strategic partnerships, global distribution, and creative content. At Cloudco, we produce and distribute stories that inspire smiles, creating unforgettable experiences for our fans around the world.
General Summary:
Cloudco Entertainment is seeking a creative, brand-saavy Social Media Content Creator to join our dynamic marketing team. You'll be responsible for concepting and producing high-quality visual content for Cloudco's brands, primarily short-form videos like TikToks and Instagram Reels. This role requires a unique ability to blend current trends, leverage existing brand assets, and deliver key messaging in a visually engaging way - all while staying true to the colorful, playful, nostalgic-yet-modernized Care Bears tone. This is a hands-on role where your expertise in video editing, motion graphics, and visual storytelling will play a key role in maintaining our brand identity across all channels.
Location: Cleveland office (Hybrid)
Preferred Qualifications:
Familiarity with current trends in digital media, social platforms, and audience engagement strategies.
A strong portfolio showcasing a range video editing and digital content creation.
Essential Duties and Responsibilities:
Create short-form video content, primarily TikToks and Instagram Reels, that blend trending formats and audio with Care Bears' brand voice and visual identity. Incorporate existing Care Bears footage, artwork and brand elements into socially relevant content.
Edit and animate video content using motion graphics tools Adobe Creative Suite (After Effects, Premier Pro, Photoshop, Illustrator, etc), as well as Canva, CapCut, and other editing tools to produce polished final content.
Use Adobe Illustrator, or Canva, to design and adapt existing content library for digital stickers, wallpapers and other social elements.
Stay up to date on TikTok and Instagram trends, memes, audio and editing techniques. Recommend ways to vet and adapt for Care Bears.
Maintain consistency in style and quality across all visual content, ensuring alignment with Cloudco's IP brand guidelines.
Participate in brainstorming sessions with the Marketing team and the Social Media Manager to develop fresh visual concepts that align with social campaign themes and audience engagement strategies. Assist Social Media Manager with planning and scheduling content.
Occasionally appear on-camera or providing voiceover for brand videos, when appropriate.
Occasionally assist in organizing and managing photo/video shoots, including event-based photography and product shoots.
Minimum Qualifications:
At least 2 years of experience creating short-form social media content for TikTok, Instagram Reels and similar platforms.
A degree in Visual Communications, Motion Graphics, Graphic Design or a related field.
Proficiency in video editing for short-form content (Premier Pro, CapCut, TikTok and Instagram in-app tools).
Strong skills in Adobe Illustrator for creating and adapting vector graphics from an existing content library.
Familiarity with Care Bears over the decades, from the original 80's series to the most recent Care Bears: Unlock the Magic series.
Knowledge, Skills & Abilities:
Passion for, and experience in, creating trend-led content for Instagram and TikTok.
Understanding of competitive landscape.
Understanding of social media analytics and performance metrics, using tools like Meltwater, Sprout Social or Hootsuite.
Excellent time management and organizational skills, with the ability to meet deadlines in a fast-paced environment.
Ability to work independently and collaboratively in a team environment.
What We Offer:
Opportunity to work with globally recognized IPs, like Care Bears, known for spreading kindness and positivity through everything we do, both on-screens and behind the scenes. You'll be part of a creative team that values new ideas and encourages you to make your mark in the world of social media.
Competitive compensation and benefits.
Physical Demands:
Typical for an office environment including computer work, sitting, and light lifting. Ability to lift up and break-up to 50 pounds.
Salary Description $55,000 - $65,000
Maintenance Training Content Creator
Writer job in Cleveland, OH
We re currently seeking a Maintenance Training Content Creator to join our Maintenance Training Department. These roles are essential to building impactful, modern, and technically accurate training content that supports technician development, safety, and regulatory compliance.
This position is located on-site in Cleveland, Ohio.
Key Responsibilities:
Conduct thorough research to inform accurate technical training development
Create engaging training content across multiple formats and media platforms
Regularly revise and update materials to reflect changes in technical procedures and regulations
Ensure content consistency, clarity, and accuracy through rigorous quality assurance reviews
Education & Experience Requirements:
FAA Airframe and Powerplant (A&P) Certification
Bachelor s degree in Aviation Maintenance or related field
Minimum of 2 years of aircraft maintenance experience (preferred)
1 3 years of experience developing training or curriculum materials (preferred)
Required Skills:
Proficiency in Microsoft Office and digital content creation tools
Strong understanding of instructional design principles and aviation training standards
High attention to detail and a passion for producing accurate, high-quality training materials
Ability to collaborate across teams in a fast-paced technical environment
Awareness of industry trends and innovations
Commitment to safety and adaptability to evolving requirements
Fluent in English, with strong communication skills
Digital Content Creator
Writer job in Akron, OH
Job DescriptionSalary:
TCT Ministries is seeking a talented Digital Content Creator to help tell stories of faith, hope, and transformation through digital media. In this role, youll craft videos, graphics, and written content that inspire and engage audiences across multiple platforms. We are looking for a passionate Christian who values excellence, collaboration, and creativity in service to Christ. If youre ready to use your gifts to advance a ministry that changes lives, wed love to hear from you. Applicants must be able to work on-site at our Akron, Ohio location during office hours, Monday - Friday, 8:00a to 5:00p.
JOB SUMMARY
Creates and produces digital, written, and visual content to strengthen the TCT brand and share the ministrys message across digital platforms. The Digital Content Creator combines creative design, storytelling, and faith-based communication to engage audiences, repurpose broadcast content, and expand TCTs online reach in alignment with its Christian mission.
ESSENTIAL FUNCTIONS
Design, produce, and edit multimedia content for YouTube, Instagram, Facebook, TikTok, email, and SMS.
Repurpose existing broadcast and legacy materials into modern, short-form content that reflects current digital trends.
Write engaging copy including captions, devotionals, short articles, and video scripts consistent with TCTs voice and values.
Collaborate with the Marketing Director and Social Media Strategist to plan and execute content calendars and campaigns.
Capture and edit behind-the-scenes content, interviews, and event footage for real-time and future use.
Ensure consistency of brand identity across all digital and print media.
Stay informed on trends in Christian media, storytelling, and audience engagement.
Maintain organized digital archives and project files.
Support other marketing initiatives as needed.
OTHER DUTIES
Participate in team meetings, creative brainstorming, and planning sessions.
Assist with photography, event coverage, and live streaming as requested.
Performs other duties as assigned.
SUPERVISORY DUTIES
None
EDUCATION & EXPERIENCE
Bachelors degree in Communications, Marketing, Design, or related field preferred.
Minimum 3 years of experience in content creation, digital design, or video editing.
Proficiency in Adobe Creative Suite, Canva, and DaVinci Resolve (or similar tools).
Demonstrated experience writing and editing content for digital platforms.
KNOWLEDGE, SKILLS & ABILITIES
Strong creative vision aligned with Christian storytelling and ministry communication.
Excellent design, video, and copywriting skills.
Ability to manage multiple projects and meet deadlines.
Knowledge of social media best practices and content strategy.
Strong communication and collaboration skills.
Commitment to TCTs mission and values.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.
Ability to stand, sit, talk, and hear as needed for the role.
Use hands/fingers for operation of equipment and tools repetitive motion.
Close vision, peripheral vision, and depth perception required.
Ability to lift up to 25 pounds, carry, and reach.
Typical office and studio environment with moderate noise level.
This is an on-site position, not remote.
Niche - Content Designer/UX Writer
Writer job in Strongsville, OH
Title: Content Designer Function of the Group: Combo of Mitigating Risk and Generating Revenue Initiatives/Projects: Personalization, additional content design support across money movement space
Industry background: UX content design and writing exp
Team Dynamic: Other content designers, highly collaborative environment with teams of designers and product owners · Some interaction with developers and senior leadership or management ·These contractors will also be the face of content review with Legal Interview
Roles and Responsibilities:
Lead content creation and be a subject matter expert, working closely with designers to apply your writing skills to an established product
· Identify problems and craft creative content solutions that educate and empower users
· Collaborate with other writers to maintain and deliver content guidelines that provide consistent language and labeling across a range of touchpoints
· Conduct user research; creating test plans, interview guides, test scripts and analysis documents
· Help shape the role of content in the design process, and partner with product managers for legal, risk and compliance reviews
· A great candidate would be someone who has some previous experience in content design, product writing, or writing for educational/instructional material.
A bonus would be if they had investment or financial knowledge or previous experience. They understand the power of language, and are comfortable explaining their work to non-experts.
· Excellent communication, confidence in explaining work and decision making skills
· Able to work independently but also collaboratively \
· Ability to dive in to understand what users are trying to do in the digital solutions
· Good prioritization skills
· UX writing experience is highly desired, a good understanding of industry regulations/governance.
TECHNICAL SKILLS
Must Have
Copywriting and Editing
Digital Content Delivery
Digital Copywriting
Microsoft Office
Previous familiarity with a regulated industry (legal, compliance, risk) Could be healthcare, finance, etc
UX Content Design
UX writing
Nice To Have
Agile
Content Strategy
Design Thinking
Digital Communications
Healthcare exp (for information sensitivity)
Insurance
Previous Banking/investment/financial institution exp
User Experience
Soft Skills: A natural collaborator and an excellent communicator Advocate for users and inspire a culture of design thinking Can handle multiple projects and deadlines Believe iteration is the best path to improvement and can adapt quickly to change Take initiative and act on opportunities for improvement Have working knowledge of design fundamentals in a digital space Love language and feel passionate about things like voice, style and grammar
Education/Certifications: Bach preferred but Exp most important
Screening Questions:
1. Please have candidate share design or work portfolio in advance/with their profile or attach links
2. What makes you passionate about user experience? Please use detail
Ref: #404-IT Pittsburgh
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Content Creator/SEO Master
Writer job in Massillon, OH
Job Description
Diehl Automotive, the best automotive dealership in the entire world, and master of hyperbole, is currently hiring a Content Creator/SEO Master. We're looking for a total nerd who turns data into traffic, content into sales, and weird Tik Tok videos into mild chuckles at 2AM while eating blocks of cheese in bed.
Responsibilities Include:
Maintain, like, 30 Wordpress websites
Publish five pages of SEO content a day
Publish blogs about the car industry specifically created for SEO content
Have I mentioned SEO content?
Two to three social media posts a day
Probably some SEO wouldn't be a bad idea.
Use available AI engines and applications like SEMRush to create--you guessed it!--SEO content
Use our room full of neat stuff like cameras and tripods and green screens and at least two other nerds to make video content.
Oh, I'm sorry about 9! I was thinking about how I could go for some SEO content right now.
Weekly reports regarding website content, blogs, keywords and content produced.
...
SEO
What you get:
Benefits that will make your parents proud including matching 401(k), health, dental, and life insurance, vacation days, and all that good stuff. You'll also get to use a real awesome pc that has a bunch of colorful lights on it so you know it's rad, and work in an office with a ping pong table (that we only use to unfurl banners on) a big ol' tv (that only plays a fireplace all day, every day. We don't know why; I guess we find it comforting.)
You get to work with a couple of nerds who do nerdy things all day and embrace nerdism as a cultural phenomenon.
Free opinions on nerdy stuff like LotR, Marvel movies, cool music, and, obviously, Star Wars.
TWO WEEK TRAINING WILL TAKE PLACE AT BUTLER, PA AND HERMITAGE, PA! After the initial training,you will be unleashed on Massillon, OH and will begin your true job of taking over the whole world, one customer at a time.
Don't be a dork. Apply today.
Social Media Content Creator (Video-First)
Writer job in Medina, OH
At Baths R Us, we don't just remodel bathrooms - we create transformations worth showing off. We're looking for a hands-on Social Media Content Creator who knows how to capture, plan, edit, and publish compelling video content that actually attracts attention and drives engagement.
This is not a scheduling-only role. This is for someone who lives and breathes visual storytelling.
What You'll Actually Do
Plan, shoot, and edit short-form video content (Reels, TikTok, Shorts)
Capture before/after remodels, customer reactions, and behind-the-scenes footage
Use professional or prosumer camera + mobile video techniques
Create content with intent (hooks, trends, pacing, storytelling)
Edit videos to maximize retention and engagement
Post content and optimize captions, hashtags, and timing
Collaborate with the team to plan what content to shoot and why
Track what performs and adjust content strategy accordingly
This Role Is For You If You:
Have 3+ years of professional content creation experience
Are confident behind a camera (video + photo)
Know how to tell a story visually, not just make things “look pretty”
Understand what grabs attention
Can plan content before shooting - not just react after
Are comfortable filming real spaces, real people, real projects
Can edit efficiently (CapCut, Premiere Pro, Final Cut, Canva, etc.)
MUST HAVES (Non-Negotiable)
Portfolio or samples of social media video content
(Reels, TikToks, campaigns, before/after edits, storytelling clips)
Demonstrated experience posting and growing content, not just creating it
Ability to work on-site to capture real remodels and team moments
Nice to Have
Home improvement or construction content experience
Drone or advanced camera skills
Experience building a brand's social presence from the ground up
Why This Role Is Different
You'll have real transformations to work with
Freedom to be creative - not boxed into templates
A growing company that understands content = growth
Competitive pay + long-term opportunity
Technical Proposal Writer
Writer job in Cleveland, OH
Job DescriptionTITLE: Proposal SpecialistLOCATION: Middleburg Heights, OhioABOUT BREWER-GARRETT
The Brewer-Garrett Company is a facility solutions company dedicated to making buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems, maintenance, and repair. We are a solutions-driven business with a proven track record of helping clients reduce energy costs while improving their carbon footprint. Our team's creativity, expertise, and dedication to providing practical solutions for our clients set us apart in the industry. We take pride in our collaborative, team-oriented approach to projects, and we are seeking an energetic Project Manager to join our talented team.
ABOUT THE ROLE
We are seeking a highly organized, detail-driven Proposal Specialist to coordinate and develop responses to RFPs, RFQs, SOQs, and other submissions that support Company's growth. This role is ideal for someone who values writing, collaboration, and creativity, and who enjoys working in a fast-paced environment where deadlines matter.
The Proposal Specialist will work closely with leadership, subject matter experts, project teams, and business development to create compelling, compliant, and visually polished proposals. This role also contributes to marketing initiatives, including social media content, client-facing materials, and promotional collateral.
Note: This is a proposal-focused role, not a traditional marketing position. Strong technical writing experience is required.
WHAT YOU'LL DO
Coordinate and develop proposal responses, ensuring compliance, clarity, and accuracy.
Interpret solicitation requirements and lead proposal kick-off meetings.
Write and edit narrative content for non-technical sections.
Collaborate with technical staff to gather and refine project-specific information.
Create and format graphics, visuals, and branded materials for proposals and presentations.
Prepare proposals for on-time submission (electronic or physical).
Support interview preparation, including materials and team coaching.
Maintain proposal database content and develop marketing collateral.
Create engaging social media content and manage posting schedules.
Contribute to a collaborative, professional environment and assist with departmental needs as required.
WHAT WE'RE LOOKING FOR
Bachelor's degree in marketing, communications, English, or a related field.
Strong writing, editing, and communication skills.
Proficiency in Microsoft Office Suite, SharePoint, Teams, Word, Excel, and Salesforce.
Experience writing proposals or supporting the proposal process.
Experience managing social media content.
Familiarity with Adobe InDesign and Illustrator is a plus.
Highly organized and able to work under tight deadlines.
Collaborative, professional, and self-motivated.
WHY JOIN US
At Brewer-Garrett, you're not just joining a team-you're joining a mission-driven organization that believes great work is built on collaboration, curiosity, and continuous improvement.
Here's what sets us apart:
Meaningful Work: Your contributions directly support projects that improve energy efficiency, sustainability, and long-term building performance.
Real Growth Opportunities: We invest heavily in professional development, internal mobility, and skill-building to support your career trajectory.
Supportive Culture: We prioritize teamwork, open communication, and a positive work environment where ideas are welcomed and valued.
Innovative Environment: You'll work alongside industry experts who embrace new technologies, creative solutions, and continuous learning.
Strong Company Reputation: With more than six decades of proven results and national recognition for excellence, COMPANY offers stability, credibility, and long-term opportunity.
Join a place where your work matters-and where you'll have the support and resources to thrive.
Job Posted by ApplicantPro
Multimedia Journalist - Spectrum News 1
Writer job in Cleveland Heights, OH
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you a storyteller at heart? Do you want to shine a light on the issues that matter? Apply to be a Multimedia Journalist at Spectrum News.
Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks dedicated to producing original, unbiased, and high-quality content. We use innovative journalistic approaches, backed by comprehensive research, to engage and inform viewers on the most essential news, issues, and events taking place in their communities.
Beyond TV news distribution, our newsrooms publish via the Spectrum News app and connected television. We're committed to providing viewers with 24-hour news-no matter how, when, and where they want it. Check out all the ways we share news on the Spectrum News Mobile App.
BE PART OF THE CONNECTION
In your role as a Multimedia Journalist (MMJ), you'll get to the heart of every story by talking to members of your community. Our MMJs are enterprising storytellers who uncover perspectives that might otherwise go unreported. From pitching to writing, shooting, interviewing, and editing, you'll take ownership of each step of the storytelling process and hone a wide range of skills. You'll also be part of a collaborative team that creates compelling, timely, and accurate coverage to connect with viewers across traditional and digital platforms.
WHAT OUR MULTIMEDIA JOURNALISTS ENJOY MOST
* Connecting with your neighbors as you dig into the issues that matter to your local community
* Telling stories across platforms including TV, connected television, and digital
* Working with flexible deadlines and a supportive community to maintain a work-life balance
As a part of Spectrum News, you're creative, highly technical, and ready to bring your community's stories to life in our newsroom. You value accuracy and want to leverage your curiosity and storytelling abilities to share inspiring news across multiple platforms. Each day is fast paced in a constantly evolving work environment with new stories to tell and perspectives to uncover. If you're a nimble, passionate team player, you'll find a home on our team.
WHAT YOU'LL BRING TO SPECTRUM NEWS
Required Qualifications
* Experience: Television news reporting - 3+ years
* Education: Bachelor's degree in Broadcast Journalism, Communications, or related field; or comparable television work experience
* Technical Skills: Ability to shoot videos, understanding of video editing software, and utilize social media effectively
* Skills: Ability to communicate effectively on camera and through writing and verbal expression
* Abilities: An innate curiosity and a sense of urgency when it comes to creating compelling stories, lifting and carrying up to 30 pounds
* Travel Ability: Must be open to travel to discover the important stories in your neighborhood and willing to interact with the community
* Schedule: Ability to work under time pressure deadlines and willing and able to work different shifts or longer shifts due to 'breaking news' and severe weather emergencies, ability work weekends and holidays
* Valid driver's license for authorized driving in the state of residence
Preferred Qualifications
* Experience working in a 24-hour news channel
Working Conditions
* Work inside in a climate-controlled environment and outside throughout the year and may be subjected to various weather conditions that could include extreme heat or cold conditions
#LI-TE1
#LI-MA3
NJR310 2025-60599 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $00 and $00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customs Brokerage Coordinator / Entry Writer (Entry & Mid-Level)
Writer job in Cleveland, OH
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible)
Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.
We pride ourselves in being a highly employee-centric organization that truly puts our people (and customers) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Position Summary:
The Customs Brokerage Coordinator supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices.
Essential Duties & Responsibilities:
* Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations.
* Review and verify shipment documentation, including invoices, packing lists, and other required forms.
* Maintain communication with clients to provide release updates and address inquiries.
* Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues.
* Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards.
* Finalize shipment files with billing details and prepare invoices for customs brokerage services.
* Meet established KPIs for accuracy, timeliness, and client satisfaction.
Desired Skills/Experience:
* College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study
* 0-2 years of customs brokerage experience required
* Working knowledge of CargoWise logistics platform strongly preferred
* Comfortable working with large, complex entries subject to FDA and 232
* Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations
* Excellent interpersonal and communication skills, verbal and written
* Strong attention to detail and accuracy
* Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
Customs Specialist - Entry Writer
Writer job in Cleveland, OH
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Cleveland, Emerald Pkwy
Division: Group
Job Posting Title: Customs Specialist - Entry Writer
Time Type: Full Time
Customs Specialist / Entry Writer
The Entry Writer is responsible for ensuring compliance with customs regulations and facilitating the smooth import and export of goods for the company. They work closely with clients, government agencies, and internal teams to prepare and submit accurate customs documents. The Entry Writer plays a crucial role in minimizing customs-related delays and ensuring efficient transportation and logistics operations.
Duties and Responsibilities
* Prepare and submit customs documentation, including entry forms, invoices, and other required documents.
* Classify goods according to customs regulations and determine appropriate duty rates.
* Coordinate with clients, carriers, and government agencies to gather necessary information for customs clearance.
* Ensure compliance with customs laws and regulations, including tariff classifications, valuation, and country of origin requirements.
* Track and monitor customs entries to ensure timely processing and resolve any issues or delays.
* Communicate with customs officials, brokers, and other stakeholders to resolve any customs-related inquiries or problems.
* Maintain accurate records of customs transactions and documentation for audit purposes.
* Stay up-to-date with changes in customs regulations, trade agreements, and industry practices.
* Collaborate with internal teams, such as transportation and logistics, to ensure smooth movement of goods across borders.
* Provide guidance and support to colleagues on customs-related matters.
Educational background / Work experience
* 2+ years of experience in customs brokerage or related field.
* Experience with import and export documentation and customs clearance procedures.
* Familiarity with international trade and transportation processes.
Skills & Competencies
* Strong knowledge of customs regulations and procedures.
* Proficiency in using customs brokerage software and systems.
* Excellent attention to detail and accuracy in preparing customs documentation.
* Strong analytical and problem-solving skills.
* Effective communication and interpersonal skills.
* Ability to work well under pressure and meet deadlines.
* Familiarity with international trade agreements and requirements.
* Knowledge of transportation and logistics operations.
* Proficiency in using Microsoft Office suite.
Preferred Qualifications
* Bachelor's degree in international trade, supply chain management, or a related field.
* Customs broker license or certification.
* Experience working with a variety of commodities and industries.
* Familiarity with Automated Commercial Environment (ACE) and other customs clearance systems.
* Experience with specialized customs processes such as bonded warehousing, drawback, or temporary importation.
Language skills
* Fluent in English (oral and written)
Computer Literacy
* Proficient in using customs brokerage software and systems.
* Familiarity with Microsoft Office suite (Word, Excel, Outlook).
* Ability to quickly learn and adapt to new software and technology platforms used in the transportation and logistics industry.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $20.50 - $27.50 / hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions of up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Automotive Service Writer
Writer job in North Olmsted, OH
Company: Serpentini CDJR, a prominent family-owned and operated dealership, is seeking a dedicated Service Writer to join our team in North Olmsted, Ohio. With a commitment to excellence and customer satisfaction, we pride ourselves on delivering top-tier automotive services.
Position:
We are hiring a proactive and experienced Service Writer to ensure smooth operations and exceptional customer service experiences in our service department.
Responsibilities:
Greet customers warmly, assess their automotive service needs, and document accurately.
Clearly explain repair diagnoses and recommend services based on manufacturer guidelines.
Provide detailed estimates of costs and timelines for repairs, adhering to Serpentini's pricing and process standards.
Schedule service appointments efficiently and coordinate service bay assignments.
Maintain continuous communication with technicians and customers throughout the service process.
Address customer inquiries and concerns promptly and professionally to ensure satisfaction.
Ensure meticulous documentation of service orders and invoices, following all store processes.
Expectations:
Minimum of 2 years' experience as an automotive service writer.
Proficient in automotive service procedures, manufacturer KPI scoring requirements, and terminology.
Ability to exceed monthly goals set by management and contribute to the team's success.
Strong interpersonal and communication skills to build lasting customer relationships.
Detail-oriented with exceptional organizational skills in a fast-paced environment.
Commitment to following all store processes and exceeding manufacturer KPI scoring requirements.
Benefits:
Competitive compensation based on experience.
Comprehensive health insurance benefits.
Paid vacation, holidays, and personal time off.
Opportunities for career growth and development in a supportive, family-oriented environment.
How to Apply:
Apply on this AD or in person at the store. We look forward to reviewing your application and potentially welcoming you to our team at Performance Nissan.
About Us:
Serpentini has been a trusted name in the Ohio automotive community for many years. We are committed to delivering superior service and fostering long-term customer relationships. Join us and be part of a team that values integrity, professionalism, and exceeding customer expectations. We are an EOE and DFW.
Auto-ApplyService Writer - Hall of Fame Harley-Davidson
Writer job in Cuyahoga Falls, OH
Job DescriptionDescription:
American Road Group is seeking a Service Writer at Hall of Fame Harley-Davidson in Cuyahoga Falls, Ohio!
Act as a liaison between Harley-Davidson customer and service technician, documenting concerns and service needs, scheduling work, assigning jobs to service technicians, and communicating with customers.
Major Duties and Responsibilities
Provide superior customer service to both internal and external customers.
Assist Service Department Manager in maintaining a smooth-running efficient department.
Sell products and services based on additional work needed and service specials.
Articulate and document customer concerns and assign jobs to technicians.
Follow through customer work orders from start to finish, from scheduling appointments and reviewing completed work orders with customers.
All other duties as assigned.
Requirements:
Outgoing, friendly personality with superior communication skills
Excellent customer service
Knowledge or experience of servicing Harley-Davidson Motorcycles preferred.
Experience with POS systems and parts and management computer software.
General knowledge of computers and great phone etiquette.
Current motorcycle license.
Physical Demands and Working Conditions
Frequently required to bend, stoop, crouch, reach, sit, stand, push and pull.
The noise level in the work environment is usually loud.
Requires use of both hands.
Requires the ability to balance and push a 600+ lb. motorcycle.
Frequently works near moving mechanical parts.
Potential exposure to battery acid, gasoline, chemical cleaning materials or other materials in shop.
Occasionally exposed to exhaust fumes and other airborne particles.
Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!
Automotive Service Writer
Writer job in North Canton, OH
Job Description
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire Automotive Service Writers
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. You must have State or Local certifications
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*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
Service Writer
Writer job in Tallmadge, OH
When you join Leppo Rents, you're not just starting a job - you're joining a family. Be part of a team that values hard work, problem-solving, and giving our customers the best service in the industry. We're looking for a motivated individual to join our Service team. If you've got a great attitude, strong work ethic, and a desire to learn, we'll provide the training and tools you need to thrive!
Why You'll Love This Role:
Monday - Friday schedule | 7:30 AM - 5:00 PM -
Your weekends are yours!
Work with equipment and a supportive, fun team.
Be part of a company that invests in your growth with paid training and career development.
Join a company recognized as one of the Top Workplaces year after year.
What You'll Do:
Serve as the main point of contact for customers bringing in equipment for service or repairs, ensuring clear and professional communication.
Create and manage service work orders, entering accurate details into the system for tracking and billing purposes.
Schedule and prioritize service jobs, coordinating with technicians to keep repairs moving efficiently.
Review and verify equipment status before and after repairs to ensure quality and safety standards are met.
Communicate repair estimates and timelines to customers, providing updates throughout the service process.
Support the service department with parts ordering and tracking, ensuring needed parts are available for upcoming jobs.
Maintain organized records and documentation, including service history, warranty claims, and customer communications.
Partner with the rental team to coordinate equipment availability, minimizing downtime for customers.
Handle billing inquiries and warranty submissions, assisting customers with questions and follow-up needs.
Promote a safety-first culture, ensuring all repairs and shop activities align with company and OSHA standards.
What We're Looking For:
Previous industry experience is a plus, but not required.
Strong communication and customer service skills.
A team player who thrives in a fast-paced, hands-on environment.
Reliable, safety-focused, and eager to learn.
Why Join Leppo?:
At Leppo Rents, we've been building careers since 1945. Here's what you can expect when you join our team:
Competitive Pay
Quarterly & Annual Performance-Based Bonuses
Medical, Dental, Vision, HSA & FSA Insurance
Company-Paid Life, Disability, & Employee Assistance Program
401(k) with Match
Paid Time Off + Holidays + Parental Leave + Community Time Off
Clothing Allowance, Discounts, & Wellness Bonus
Celebrations, Luncheons, and Milestone Recognition
Ongoing Training & Career Growth Opportunities
Our Culture:
The Leppo Way:
We're more than a workplace-we're a team. At Leppo, we live by four simple commitments:
We Will Meet Our Commitments
We Will Be Thorough
We Will Make Good Decisions
We Will Ask Questions
Working Conditions & Physical Requirements
This position requires the ability to perform essential job functions with or without reasonable accommodation, including maintaining regular and punctual attendance. Duties may involve physical activities such as lifting, bending, twisting, pulling, pushing, and effective communication with others, in accordance with ADA, FMLA, and applicable federal, state, and local standards.
Leppo Rents is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.
Auto-ApplyService Writer (Vermeer)
Writer job in Medina, OH
Description Service Writer - Advisor - Heavy Equipment Medina, OH | Vermeer All Roads We are searching for a customer-focused, detail-oriented Heavy Equipment Service Advisor/Writer for our fantastic location in Medina, OH. You will be the center of communications between customers and the dealership for equipment repairs. Compensation & Schedule
$50,000-$62,500 base salary + monthly commission
Store hours: Mon-Fri, 7:00 a.m.-5:00 p.m.
Full-time, dealership-based role
Benefits
Medical, dental, vision... (eligible the 1st of the month after 30 days)
401(k) with company contribution
Paid time off (5 days after 90 days...) & company-paid holidays
Tuition reimbursement program
Employee referral bonus program
Career growth - we promote from within
Responsibilities
Maintain excellent communication and customer focus throughout the repair process
Schedule service appointments and generate accurate estimates (CDK experience a plus)
Advise customers on manufacturer-recommended maintenance and repairs
Accurately document repair and service orders
Build strong relationships with technicians and customers to drive retention
Perform additional duties as assigned
Requirements
High school diploma or GED
Valid driver's license
Prior experience writing service in a computerized system (dealership/repair environment)
Experience in heavy-duty/heavy equipment a plus
Excellent customer service, multitasking, prioritization, and communication skills
Work Authorization
Vermeer All Roads does not provide H-1B sponsorship. AAP/EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. Apply Today!
Vermeer All Roads in Medina, OH is ready to build your career with a team that supports your success!
Auto-ApplyAutomotive Service Writer
Writer job in Streetsboro, OH
Job DescriptionDescription:
About Us
At Great Lakes Hyundai of Streetsboro, we are committed to delivering top-tier customer service while providing high-quality automotive care. We are currently looking for a detail-oriented and customer-focused Service Writer to join our team. If you are an excellent communicator, have a passion for the automotive industry, and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities
Greet and assist customers in person and over the phone to gather information about their service needs.
Create service orders, detailing the customer's concerns, desired services, and vehicle information.
Communicate repair recommendations, timelines, and costs to customers in a clear and professional manner.
Coordinate with technicians to ensure work is completed in a timely manner and according to customer specifications.
Provide customers with detailed explanations of service requirements, parts, and repair processes.
Track and update customers on the status of their vehicle service, ensuring clear communication throughout.
Maintain accurate records of all customer interactions and service orders in the system.
Upsell additional services and products when appropriate, ensuring customer satisfaction and service revenue goals are met.
Handle customer complaints or concerns, offering solutions and ensuring customer satisfaction.
Ensure all service documentation is completed and processed accurately, including invoices, warranties, and other paperwork.
Maintain a clean, organized service area and ensure all customer vehicles are handled with care.
Requirements:
Qualifications
High school diploma or equivalent (automotive-related courses or training preferred).
Proven experience in an automotive service writer or service advisor role (minimum 1 year preferred).
Strong knowledge of automotive systems and repair processes.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask and manage time effectively in a fast-paced environment.
Strong attention to detail and problem-solving skills.
Proficiency with automotive service management software (e.g., CDK, Reynolds & Reynolds, etc.).
Ability to work well independently as well as part of a team.
Strong organizational skills and the ability to prioritize tasks.
It is the policy of Great Lakes Auto Group not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Automotive Service Writer
Writer job in North Canton, OH
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire Automotive Service Writers
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. You must have State or Local certifications
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*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
Service Writer
Writer job in North Royalton, OH
This Service Writer is responsible for assisting the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department's operation. This position requires a very careful adherence to well-defined work where repeatable results are needed. The work is highly precise in nature and requires a very strong attention to detail. The work performed by the Service Writer is inherently supportive, involving interactions with customers in a professional and caring manner, with a primary emphasis on completing tasks pleasantly and accurately while assisting others.
Position Duties and Responsibilities:
Opens work orders as directed by the Service Manager and maintains control until they are closed and invoiced
Prepare service repair orders for billing purposes
Maintains service schedules
Fields internal and external customer inquiries to the Service Department
Maintains the service library with current information (files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
Updates customer profiles using equipment, hours, or other information from the customer work orders
May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
Maintains Service Department filing and records
May support other Best Equipment operations
Required Qualifications & Experience:
General understanding of mechanical/technical terms is preferred
Experience with and ability to use standard desktop load applications such as Microsoft Office and internet functions
High School Diploma or equivalent experience
Basic knowledge of accounting practices
Knowledge of office procedures
Benefits
Starting salary is competitive and will be based on qualification and experience. Best Equipment offers medical, dental, vision, and life insurance, 401K, 10 paid holidays, vacation and sick time, plus more benefits. For more information on Best Equipment, please visit ************************
The successful candidate is responsible for complying with Best Equipment's employee and sales handbook, including any related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Staff Writer
Writer job in Uniontown, OH
The Mission: EndeavorB2B is a rapidly growing US-based B2B media and events company founded in 2017. Endeavor's mission is to deliver the highest-quality content in the B2B markets we serve and to do so in the various, multi-channel formats that today's industry professionals demand. From informative e-newsletters to in-depth monthly magazines to curated in-person events, EndeavorB2B is committed to providing the best opportunities for professionals to stay knowledgeable and connect with marketplace colleagues that drive their industry forward.
The Team: EndeavorB2B places a high importance on its data-driven core values of accountability, continuous improvement, teamwork and being passionate about value creation in an environment that maintains minimal politics, directional clarity, high productivity and low turnover among good people. These values are adopted at all levels of the company across every sphere and give the company its operational advantage. Our departments and operating businesses have autonomy and place a high value on meritocracy, with a commitment to providing individuals with opportunities for growth and development.
Job Summary: Top B2B brand seeking dynamic, hard-working, self-motivated professional with expertise in content creation (digital and print); experience with website, e-newsletter and social media channel management; ability to assume podcast production and another new media responsibilities, and more.
Primary Objectives: Support the editorial direction and goals of the brand. Become familiar with subjects impacting the Automation Industry. Develop and create multimedia content that drives traffic to the brand's various platforms that helps inform the industry about complex topics and trends. Coordinate on social media strategy in line with editorial goals.
Major Responsibilities: The Staff Writer is responsible for producing timely, engaging, top-of-funnel SEO-driven content that attracts new readers and supports digital audience growth. This role involves collaborating with content leads to identify timely and relevant topics by monitoring industry news, regulatory developments, and competitor activity. The writer will use AI-enabled tools and SEO best practices to craft keyword-targeted top-of-funnel news pieces, roundup pieces, and multimedia-rich stories. Strong editorial judgment and attention to detail are essential, as the writer will ensure all content is factually sound, grammatically correct, and aligned with brand voice. Additional responsibilities include building expert source relationships, contributing to editorial planning, and supporting broader audience development initiatives. The ideal candidate has 1-3 years of experience in media and is comfortable working in a fast-paced, digital-first environment and is eager to explore innovative tools and formats to reach and engage professional audiences.
Core Competencies:
Monitor Industry Developments: Track press releases, regulatory updates, and competitor content to identify relevant news and emerging trends.
Develop and Maintain Expert Sources: Build relationships with contributors and industry experts to gather quotes, insights, and commentary.
Create and Optimize Content Using AI Tools: Write, edit, and publish news stories using AI-enabled tools, ensuring accuracy, clarity, and brand alignment.
Implement SEO Best Practices: Craft compelling headlines and meta descriptions, conduct keyword research, and apply internal linking strategies to boost search visibility.
Curate and Contextualize Industry Content: Aggregate and enhance third-party content to provide added value and relevance for readers.
Manage Visual and Editorial Assets: Source and manage images, charts, and other multimedia elements to support content production.
Collaborate Across Editorial Teams: Participate in planning meetings, pitch content ideas, and contribute to cross-functional initiatives.
Ensure Compliance and Quality Standards: Uphold copyright, attribution, and editorial standards to maintain content integrity and legal compliance.
Support Script and Outline Development: Assist in creating scripts or outlines for short-form videos, webinars, and audio content.
Knowledge/Skill/Ability:
Basic understanding of SEO/GEO, analytics, AI, Social Media platforms
Knowledge of AP Style
Knowledge of Microsoft Office platforms (Word; Excel, Outlook, Teams)
Knowledge of Adobe Creative Suite (InDesign; InCopy, Acrobat)
Familiarity with Photoshop a plus
Proficiency in creating and editing video a plus
Knowledge of journalism best practices and ethics
Education/Experience
Bachelor of Arts in Journalism, Communications or English
1 to 3 years experience in writing and editing content for a specific audience
Previous B2B publishing experience a plus
We are excited to share the annual salary for this position is $45,000. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.
If you are hired for this position at EndeavorB2B, your final base salary compensation will be determined based on factors such as hiring location, skillset, prior years' experience, relevant education, certain degrees and certifications, training, and market considerations. In addition to those factors - we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future & continued salary growth.
We also offer a generous benefits package (more information on benefits listed below).
We offer competitive benefits package including medical, dental, and vision
24/7 access to Telehealth services
FSA and HSA pretax savings accounts
Company paid life and disability insurance
401(k) with company match
Paid parental leave
A generous FTO policy
12 paid holidays!
Tuition assistance
Professional growth opportunities through continuing education
Mentorship program
Company Core Value Rewards
Employee Retail & Travel discounts
To all current EB2B employees: If you are interested in applying for this position, please apply through the internal career center.
EndeavorB2B is an equal opportunity employer. We are committed to providing equal employment opportunities in recruiting, hiring, training, promotions, compensation, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status.
Auto-ApplyAutomotive Service Writer
Writer job in Elyria, OH
Join our impressive operations team! We are a top-of-the-line tire and full service franchised automotive operation based in the Midwest. We are committed to being a great employer, we pride ourselves on putting people, our team members and guests-first.
Do you have an outgoing, positive attitude? Do you like to be part of something bigger than yourself? We're looking for people like you. Start an exciting career with Tuffy Tire & Auto. We believe in promoting from within and welcome all backgrounds and experience levels. Learn with us while we invest in you.
Job Description
The Automotive Service Writer, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience.
Primary Responsibilities include (but are not limited to):
Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
Creates a highly motivated team environment/climate
Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
Coaching service department teammates on all operational issues
Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
Evaluating performance and productivity of all service department personnel
Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
Ensuring store safety, including the use of and maintenance of safety equipment
Ensuring equipment/hardware layout and positioning within the service department
Supervising shop area, equipment and teammates for compliance with company safety procedure
Ensures that proper inspections are being conducted
Qualifications
We are looking for:
Outstanding leadership and store management skills
Ability to work in a fast-paced work environment
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
Excellent verbal and written communication
Ability to develop professional relationships with customers and team members
Minimum of 2 years' experience in a Service Advisor/Writer role
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team
Solid knowledge of basic OSHA laws
Valid driver's license
Additional Information
All information will be kept confidential according to EEO guidelines.
Work Opportunity Tax Credits - Tuffy Tire & Auto Service
Tuffy Tire & Auto Service participates in the Work Opportunity Tax Credit (WOTC) program, which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program. We appreciate your cooperation.
Applicant Instructions
Open ****************************
Please answer each question to complete the voluntary screening
Eligible applicants will be asked to Electronically Sign and click Submit to complete the screening
Ineligible applicants will be asked to click Submit to finish the screening; You will not be asked to electronically sign