Editor
Writer Job 7 miles from West Des Moines
POSITION: Part-time, News Non-Linear Video Editor/Photographer Responsible for editing video and sound segments of assigned newscasts. PRINCIPAL FUNCTIONS ESSENTIAL TO THE JOB: * Ability to edit video and sound
* Ability to read scripts
* Ability to handle deadline pressure.
* Ability to work closely with co-workers.
* Ability to follow a schedule
* Ability to see, to hear, to talk, to read, to write.
* Ability to behave maturely.
MINIMUM KNOWLEDGE AND SKILLS AND ABILITIES REQUIRED:
Valid driver's license
Computer literate
College degree in broadcasting or journalism or professional experience in related field.
Must be familiar with general principals of photojournalism.
Must have working knowledge of non-linear-editing equipment using Adobe Premiere.
Must have dexterity.
RELATIONSHIPS:
Internal Contacts: External Contacts:
All station personnel General public
STATEMENT ABOUT OTHER DUTIES:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change, e.g., emergencies, changes in personnel, work load, rush jobs, special projects, technological developments, etc.
Content Creator in Business Studies, Accounting & Finance
Writer Job 7 miles from West Des Moines
We are looking for a charismatic and creative Content Creator to join our team in a full-time, permanent role. In this position, you will be responsible for developing engaging video content focused on business studies, including accounting and finance.
If you thrive in front of the camera and have a passion for making complex topics accessible and engaging, this role might be for you!
**Our Team**
The Pearson+ Content Team is on a mission to build the world's most helpful video courses, helping millions of students succeed in their classes. We are seeking someone to join our Business Studies Team to lead the development of, and be the main Instructor in comprehensive video courses for business courses (please click on this video as example: *******************************************
**Your Duties & Responsibilities**
You will co-lead e development of video courses in business studies, including accounting, finance, etc.
Co-lead the planning of comprehensive curricula and individual lessons.
Co-lead the writing of lesson worksheets and problems and recording of lessons and problems.
Co-lead the development of annual, quarterly, and weekly goals for your team.
Give and receive feedback from peers, to continuously improve the team's work products.
Contribute to hiring, training, and improvements to standards and processes.
Must be able to join regular meetings between 9am-5pm EST to plan, edit, and revise work products.
Perform other reasonable duties as required.
**Required Experience & Skills**
Can explain complex concepts in a clear, effective, and engaging manner.
Has very high standards for work products and high attention to detail.
Can effectively give and take feedback to improve your team's work products.
Has excellent analytical and problem-solving skills.
Is highly dependable to manage own workload and complete work efficiently.
Has a Bachelor's degree in business studies - or equivalent experience.
Can use a quiet area at home for a small recording studio (all equipment is provided by Pearson).
**Preferred Qualifications**
Proven experience teaching or tutoring college students in business, finance, accounting, economics, or related fields within the past three years.
Proven experience in developing curricula or assessments, or in educational publishing.
Proven experience creating educational video content.
An advanced degree in a quantitative field - or equivalent experience preferably in business, accounting or finance, etc.
Has experience with video recording equipment and software - or can learn quickly.
Has experience with and/or is willing to engage with students on social media.
This is an exciting opportunity best suited if your teaching expertise lies in business studies, accounting, finance or related field.
_If you have experience creating video content in the mentioned subjects, we kindly request that you include a link to your professional portfolio within your CV. This will allow us to review your past work. Please make sure the link is active and accessible for a comprehensive evaluation of your skills and experience._
**Your Rewards & Benefits **
+ Salary Range: $80,000 to $120,000 per year.
+ Medical, dental, vision, and Life Insurance benefits available.
+ Work with a talented and passionate team, building the most helpful video courses in the world.
+ Work from anywhere, in an environment of high: autonomy, trust, expectation, and support.
Compensation is influenced by a wide array of factors including (but not limited to) skill set, level of experience, and location. The anticipated salary range for this full-time position is **$80,000 to $120,000** per year. This position is eligible to participate in an annual incentive program. You can find more information on benefits here.
\#LI-LB1
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
**Job:** PRODUCT MANAGEMENT
**Organization:** Direct to Consumer
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 17852
\#location
Content Writer II (Work Remotely Anywhere in the U.S.)
Writer Job In West Des Moines, IA
The Content Writer II role in our Consumer Experience team involves crafting educational content for multiple clients' benefits strategies. This individual serves as a consultant, utilizing their expertise in effective communication, English language, and benefits knowledge to support clients in reaching their program goals. They tailor content to reflect client culture, tone, and style guides, focusing on employee-facing communications. Building and maintaining client relationships, as well as effectively presenting content and strategies in front of clients, are key to success in this role.
The Gig:
* Develop and deliver content across various mediums for our managed book of business.
* Ensure quality, accuracy, and timeliness of content delivery.
* Utilize discovery documentation to create impactful content for diverse employee demographics.
* Maintain client-specific artifacts and adhere to style guides.
* Possess a thorough understanding of client health plans and benefit packages.
* Stay informed about best practices and encourage adoption.
* Utilize project management software to monitor and complete tasks.
* Build strong client relationships through collaboration, responsiveness, and proactive communication.
* Identify and resolve project issues, escalating when necessary.
* Use data analysis and reporting to guide content strategies and communicate proposed approaches, supported by best practices, for all client engagement phases (prospective, onboarding, and ongoing).
What You Need to Make the Cut:
* 4-7 years of professional experience in journalism or content creation.
* Please include 1-3 writing samples with resume or provide portfolio link
* Strong organizational and time management skills.
* Effective collaboration and project management abilities.
* Excellent verbal and written communication skills.
* Confidence in presenting and discussing strategies in client-facing settings.
* Submission of a compelling portfolio of writing samples.
* Solid understanding of AP and Chicago style writing rules.
* Proficiency in Microsoft Office products.
Join our team and contribute to enhancing the consumer experience through strategic content creation.
The pay range for this position is 52K to 82K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
Warranty Writer
Writer Job 112 miles from West Des Moines
This position is responsible for processing warranty claims to manufacturers, suppliers and extended warranty companies as required. Provide support and direction to internal partners as to documentation required to maximize warranty results.
Negotiate with manufacture warranty department and 3 party warranty companies' claims adjusters.
Stay up to date on a variety of warranty contract details and manufacturer warranty policies
Develop working relationship with manufacturer's warranty department personnel.
Keep abreast of laws governing warranty work and claims
Research, gather and prepare necessary information to substantiate warranty claim and provide timely submission to manufacturers and 3 party warranty companies.
Effectively facilitate ongoing flow of information between various stakeholders, to include manufacturers, customers, claims adjusters and service department.
Manage warranty claim through the approval process to ensure payment
Overcome any obstacles preventing claim form being approved and paid in full, to include negotiation, follow-up and resubmittal when necessary.
Prepare supplemental claims packages and submit with supporting information to substantiate claim.
When necessary escalate trouble claims to the Warranty Manager
Prepare and submit all warranty claims in the time frame allowed by the manufacturer.
Pulls parts by vendor for return shipping to manufacturer.
Attend all company required meetings.
Additional responsibilities as requested or required.
QUALIFICATIONS AND EXPERIENCE:
Ability to speak, read, write and comprehend English
Must have excellent customer service and communication skills, both verbal and written.
Prior warranty experience preferred
RV knowledge preferred.
Must be detail oriented.
Ability to use all electronic office and productivity tools.
EDUCATION:
High school diploma or equivalent.
#LI-MB1
Multimedia Journalist
Writer Job 7 miles from West Des Moines
KCCI-TV, the CBS affiliate in Des Moines, IA is looking for a Multimedia Journalist who can identify important story ideas, shoot and edit video news packages and present in a compelling manor. The Multimedia Journalist is motivated, loves telling stories and is prepared to deliver them LIVE. You will report to the Assistant News Director.
Responsibilities
Gather information for stories and live reports for newscasts that could include mornings, nights, weekends, and holidays
Coverage of breaking news, weather and sports
Put together high-quality packages
Collaborate with reporters on packages, special reports and documentaries
Develop sources, create story ideas, and produce content on-air, online, and all digital platforms
Shoot live shots and live interviews, and track news stories
Requirements
Professional or schooling experience in television news reporting, photography and editing
Creative writer and editor
Must deliver with authenticity to connect with viewers
Can provide samples of reporting and photography
Experience developing local contacts
Experience shooting and editing high-quality video
Can deal with the stresses and pressures of time-sensitive newscast production
Related military experience will be considered
Diversity Statement
At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
Medical | Dental | Vision
401(k) matching
Emotional Wellness Support
Paid Time Off
Paid Parental Leave
LGBTQ+ Health Services
Additional benefits to meet your and your family's needs
Creator, Social Media Content
Writer Job 4 miles from West Des Moines
Pella Corporation
Social Media Content Creator
Urbandale, IA
We are seeking a talented and innovative Social Media Content Creator to join our team. The ideal candidate will have a passion for storytelling and a strong ability to create visually appealing and engaging content that resonates with our homeowner and professional audiences. As a Social Media Content Creator, you will work closely with the Social Media Strategist to understand the social goals, business objectives and KPIs. Then be responsible for capturing and editing original content for various social media platforms to enhance our brand presence and foster audience engagement.
Responsibilities
Essential job duties and responsibilities for the Content Creator include, but are not limited to:
Create, produce and edit a variety of content formats (e.g., images, videos, animations, infographics) for social media platforms including Facebook, Instagram, X, LinkedIn, Pinterest, and TikTok.
On larger content pieces, work with Content Team to request and project manage asset creation and delivery.
Work closely with the Social Media team to align content with overall brand strategy, social goals and promotional schedules. Brainstorm and conceptualize content ideas in alignment with those goals.
Stay closely connected with the Content team to understand what content is available for use and request new assets to fill social content gaps.
Capture high-quality social images and videos, including live event capture and posting. Comfortable being a face for Pella, on-camera, when necessary.
Edit and refine content to ensure it adheres to brand aesthetics and messaging guidelines. Gain necessary approvals.
Monitor latest social media trends, tools, and technologies to keep our content outputs fresh and relevant.
Support the team with brand and influencer partnerships on content delivery requirements.
Gather and assess user feedback to continuously improve content quality and engagement.
Essential job requirements for Social Media Content Creator include, but are not limited to:
Proven experience as a Content Creator, Social Media Specialist, Producer, or similar role, with a strong portfolio of executed social media campaigns.
Proficiency in social in-app tools and graphic design software such as Adobe Creative Suite, Canva, etc.
Exceptional visual storytelling, photography, and videography skills for social content creation.
Familiarity with social media platforms and best practices for content optimization.
Strong creative thinking, problem solving and attention to detail.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Excellent communication skills, self-starter, and a collaborative mindset.
3+ years related experience in social content creation or graphic design.
A Bachelor's degree in Graphic Design, Visual Arts, Marketing, Communications, or related field.
Qualifications
QUALIFICATIONS
Interested candidates should submit their resume, cover letter, and a portfolio showcasing their social media content work. Please include links to the social media profiles or accounts you have managed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
CONDITION OF EMPLOYMENT
Pella Corporation is committed to workforce diversity. Pella is a Tobacco-Free Work Environment. Post-offer background check and drug screen required. Pella participates in E- Verify. Pella will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
EQUAL EMPLOYMENT OPPORTUNITY
Pella Corporation provides a working environment free of discrimination and harassment. Pella Corporation treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. A number of states in which Pella operates have laws protecting classifications of Team Members not necessarily protected under federal law. Therefore, Pella also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law.
Bid Writer Level 2
Writer Job 7 miles from West Des Moines
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Salary range
- £33,000 - £42,000
The Bid Writer Level 2 is a key role to support our growth strategy within Business Development, providing high quality writing expertise and support for Maximus bid and proposal opportunities, enabling us to win work and grow our business.
The role will work proactively with wider Business Development (e.g. Sales, Solutions) and wider business colleagues to develop a clear understanding of our bidding strategy (e.g. Win Themes) and ensure that approach is translated into a clear and winning set of bid responses to our commissioners.
The role is key to ensuring that we can meet all the written requirements of a tender within the specified, often demanding timescales provided by the commissioner via a rigorous feedback and review process.
Specific Accountabilities:
1. Technical Writing and Content Creation
• As defined within the approach to bidding, the Bid Writer will own a response or set of responses as part of a competitive tendering opportunity.
• They will be responsible for working closely with colleagues in the Sales and Solution teams to understand our solution proposals as they evolve and develop written responses that reflect/articulate these discussions clearly and comprehensively.
• They will draft responses that fully respond to or exceed commissioner requirements, developed in line with tender documentation (e.g. ITT, specification, scoring criteria) and in adherence to agreed review/submission deadlines.
2. Research
• Support opportunities by contributing to research and data gathering from both internal and external sources, aimed at strengthening our bid responses.
• Typical deliverables include case studies, management information and literature reviews.
• This will require positive, proactive relationship building with colleagues from key workstreams across the business (both operational and corporate services).
3. Storyboarding
• Storyboarding is a critical part of the response planning process that increases bid writing efficiency and quality. It helps Bid Writers understand the task, generate ideas and map out their writing before beginning the first draft.
• Bid Writers will be responsible for leading on their own particular responses during a storyboarding session, interviewing key bid and wider business stakeholders to obtain the relevant information to complete their response.
4. Proofreading
• As part of each bid process, Bid Writers will be tasked with proofreading work and materials created by other team members in line with an opportunity-specific Proofing Checklist.
• They will be required to provide a high level of attention to detail that ensures the highest standard of bid submission.
5. Content Management
• Bid Writers will be responsible for supporting the Head of Bid Writing with the ongoing development and maintenance of Maximus' Content Library.
• This will include ensuring contract summaries, case studies and references remain up to date.
• It will also include regularly refreshing the team's collateral on key topics such as Social Value, Diversity, Equity and Inclusion, and Environmental Sustainability.
6. Leveraging Artificial Intelligence (AI)
• Proficiency in and/or a willingness to embrace using AI-driven tools and technologies to enhance bid writing efficiency and quality will be key.
• Maximus' Bid Writing Team has access to a range of cutting-edge tools to support various elements of the bid process.
7. Continuous improvement/lessons learnt
• Following each submission, Bid Writers will collaborate with Bid Management colleagues to conduct a detailed lessons learnt process, providing feedback to improve future bidding activity.
• A detailed win/loss analysis will also be conducted to understand the positives and areas for improvement within the bid results.
Key Contacts & Relationships:
Internal
Director of Bidding Services
Head of Bid Writing
Bid Writers
Head of Bid Management
Bid Managers
Sales Leads
Solution Architects
Workstream Leads
External
Community Partners
Subcontractor Organisations
External Subject Matter Experts/Consultants
Bid Writing Consultancies
Qualifications & Experience
Essential
• Strong, demonstrable track record of writing content for winning bids (at least 18 months experience).
• Experience of working in a busy bid writing environment, under pressure with the ability to manage multiple stakeholder needs and demands.
• Experience of generating new ideas as part of a Bid Writing or Solution team.
• Experience of collating and consolidating opportunity related research to support in the localisation and personalisation of business cases/proposals.
• Experience of working to both internal and external deadlines
Desirable
• Bachelor's degree or equivalent.
• Creative writing qualification.
• APMP Foundation, Practitioner or Professional certification.
• Experience in bid/proposal writing within the employment/skills, contact centre, justice or health/disability assessment sectors.
Individual Competencies
• Excellent written communication skills, with the ability to draft concise, clear and compelling bids for clients, to a high standard of spelling and grammar.
• Proactive and energetic with an ability to manage a pressurised workload.
• Able to manage competing deadlines and priorities confidently.
• Ability to interpret and tailor writing styles to a range of audiences from different sectors and commissioners.
• MS Word, PowerPoint and Excel expertise.
• High level of accuracy and attention to detail required with ability to work quickly, diligently and efficiently.
• Editing, proofreading and report formatting skills.
• Good interpersonal skills, able to build strong relationships with a range of key internal and external stakeholders.
Desirable
• Interest in one of Maximus' core specialities, e.g. employment/skills, health or contact centre services.
• Interest in or knowledge of using AI within bid writing.
• Peer reviewing and providing feedback, both written and verbal.
Travel Requirements Minimal travel expectations include quarterly Business Development away days, and occasional team meetings to encourage engagement and upskilling.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
33,000.00
Maximum Salary
£
42,000.00
Multimedia Journalist
Writer Job 79 miles from West Des Moines
KTVO is looking for an Multimedia Journalist for our Ottumwa, Iowa station. Your responsibilities as an MMJ will include reporting, shooting and editing news stories, enterprising story ideas, developing contacts, as well as other responsibilities as assigned. You will be expected to produce daily content on a variety of platforms including the internet, social networking sites and mobile phones, in addition to television.
Skills and Experience:
Sharp news judgment
The ability to tell an NPPA style story
Excellent technical skills
The ability to work well independently
Requirements and Qualifications:
A minimum of 1 year reporting experience is preferred, but new graduates will be considered
Experience with live shots is required, experience with Live-U is a plus
Must have and maintain a valid license and a good driving record
While applying online, please include a link to your online demo reel.
EEO AND INCLUSIVITY:
Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
About Us Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 185 television stations in 86 markets affiliated with all the major broadcast networks; and owns Tennis Channel and multicast networks Comet, CHARGE!, TBD., and The Nest. Sinclair's content is delivered via multiple platforms, including over-the-air, multi-channel video program distributors, and the nation's largest streaming aggregator of local news content, NewsON. The Company regularly uses its website as a key source of Company information which can be accessed at *************
About the Team
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.
Creator, Social Media Content
Writer Job 4 miles from West Des Moines
Pella Corporation
Social Media Content Creator
Urbandale, IA
We are seeking a talented and innovative Social Media Content Creator to join our team. The ideal candidate will have a passion for storytelling and a strong ability to create visually appealing and engaging content that resonates with our homeowner and professional audiences. As a Social Media Content Creator, you will work closely with the Social Media Strategist to understand the social goals, business objectives and KPIs. Then be responsible for capturing and editing original content for various social media platforms to enhance our brand presence and foster audience engagement.
QUALIFICATIONS
Interested candidates should submit their resume, cover letter, and a portfolio showcasing their social media content work. Please include links to the social media profiles or accounts you have managed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
CONDITION OF EMPLOYMENT
Pella Corporation is committed to workforce diversity. Pella is a Tobacco-Free Work Environment. Post-offer background check and drug screen required. Pella participates in E- Verify. Pella will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
EQUAL EMPLOYMENT OPPORTUNITY
Pella Corporation provides a working environment free of discrimination and harassment. Pella Corporation treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. A number of states in which Pella operates have laws protecting classifications of Team Members not necessarily protected under federal law. Therefore, Pella also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law.
Essential job duties and responsibilities for the Content Creator include, but are not limited to:
Create, produce and edit a variety of content formats (e.g., images, videos, animations, infographics) for social media platforms including Facebook, Instagram, X, LinkedIn, Pinterest, and TikTok.
On larger content pieces, work with Content Team to request and project manage asset creation and delivery.
Work closely with the Social Media team to align content with overall brand strategy, social goals and promotional schedules. Brainstorm and conceptualize content ideas in alignment with those goals.
Stay closely connected with the Content team to understand what content is available for use and request new assets to fill social content gaps.
Capture high-quality social images and videos, including live event capture and posting. Comfortable being a face for Pella, on-camera, when necessary.
Edit and refine content to ensure it adheres to brand aesthetics and messaging guidelines. Gain necessary approvals.
Monitor latest social media trends, tools, and technologies to keep our content outputs fresh and relevant.
Support the team with brand and influencer partnerships on content delivery requirements.
Gather and assess user feedback to continuously improve content quality and engagement.
Essential job requirements for Social Media Content Creator include, but are not limited to:
Proven experience as a Content Creator, Social Media Specialist, Producer, or similar role, with a strong portfolio of executed social media campaigns.
Proficiency in social in-app tools and graphic design software such as Adobe Creative Suite, Canva, etc.
Exceptional visual storytelling, photography, and videography skills for social content creation.
Familiarity with social media platforms and best practices for content optimization.
Strong creative thinking, problem solving and attention to detail.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Excellent communication skills, self-starter, and a collaborative mindset.
3+ years related experience in social content creation or graphic design.
A Bachelor's degree in Graphic Design, Visual Arts, Marketing, Communications, or related field.
Senior Content Creator
Writer Job 112 miles from West Des Moines
KGAN is seeking an experienced Senior Content Creator who will be responsible for leading projects, developing concepts, writing scripts, shooting and editing and collecting elements to produce across multiple streams. The Senior Content Creator will be responsible for special projects, commercials, PSAs, sales promotions, station image creation, podcast production, digital and social media specials, live production, and other types of production for KGAN.
General Responsibilities:
* Serve as a production team lead on projects for both internal and external clients.
* Meet with Creative Services Director to review assigned tasks.
* Properly complete all assigned tasks and track in project management software.
* Write, shoot, edit content for all platforms.
* Meet with clients, sales teams, and Creative Services Director to determine priorities, plan production and brainstorm creative.
* Work on location to capture and create content for internal and external clients.
Requirements:
* Must be able to create, conceptualize, script, shoot, and edit compelling and engaging content for multiple platforms, while also managing deadlines.
* At least 4 years' experience creating commercial, creative, and digital content at a high level.
* Demonstrates the ability to understand and utilize social media effectively and strategically.
* Advanced professional camera knowledge preferred.
* Advanced skills in Adobe products such as After Effects, Photoshop, and Premiere Pro.
* Ability to be a team player and work in a fast-paced environment.
* Excellent verbal, written, and organizational skills.
* Ability to generate creative concepts and provide input and ideas for client and station growth.
* Proven record of taking ownership on projects from concept to completion.
* Demonstrates the ability to lead projects through coordination and planning, assigning roles.
* Some weekend work may be needed.
* Valid driver's license with clean driving record.
Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
About Us
Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 185 television stations in 86 markets affiliated with all the major broadcast networks; and owns Tennis Channel and multicast networks Comet, CHARGE!, TBD., and The Nest. Sinclair's content is delivered via multiple platforms, including over-the-air, multi-channel video program distributors, and the nation's largest streaming aggregator of local news content, NewsON. The Company regularly uses its website as a key source of Company information which can be accessed at *************
About the Team
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.
Editor
Writer Job 7 miles from West Des Moines
POSITION: Part-time, News Non-Linear Video Editor/Photographer
Responsible for editing video and sound segments of assigned newscasts.
PRINCIPAL FUNCTIONS ESSENTIAL TO THE JOB:
Ability to edit video and sound
Ability to read scripts
Ability to handle deadline pressure.
Ability to work closely with co-workers.
Ability to follow a schedule
Ability to see, to hear, to talk, to read, to write.
Ability to behave maturely.
MINIMUM KNOWLEDGE AND SKILLS AND ABILITIES REQUIRED:
Valid driver's license
Computer literate
College degree in broadcasting or journalism or professional experience in related field.
Must be familiar with general principals of photojournalism.
Must have working knowledge of non-linear-editing equipment using Adobe Premiere.
Must have dexterity.
RELATIONSHIPS:
Internal Contacts: External Contacts:
All station personnel General public
STATEMENT ABOUT OTHER DUTIES:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change, e.g., emergencies, changes in personnel, work load, rush jobs, special projects, technological developments, etc.
Senior Content Creator
Writer Job 112 miles from West Des Moines
KGAN is seeking an experienced Senior Content Creator who will be responsible for leading projects, developing concepts, writing scripts, shooting and editing and collecting elements to produce across multiple streams. The Senior Content Creator will be responsible for special projects, commercials, PSAs, sales promotions, station image creation, podcast production, digital and social media specials, live production, and other types of production for KGAN.
General Responsibilities:
Serve as a production team lead on projects for both internal and external clients.
Meet with Creative Services Director to review assigned tasks.
Properly complete all assigned tasks and track in project management software.
Write, shoot, edit content for all platforms.
Meet with clients, sales teams, and Creative Services Director to determine priorities, plan production and brainstorm creative.
Work on location to capture and create content for internal and external clients.
Requirements:
Must be able to create, conceptualize, script, shoot, and edit compelling and engaging content for multiple platforms, while also managing deadlines.
At least 4 years' experience creating commercial, creative, and digital content at a high level.
Demonstrates the ability to understand and utilize social media effectively and strategically.
Advanced professional camera knowledge preferred.
Advanced skills in Adobe products such as After Effects, Photoshop, and Premiere Pro.
Ability to be a team player and work in a fast-paced environment.
Excellent verbal, written, and organizational skills.
Ability to generate creative concepts and provide input and ideas for client and station growth.
Proven record of taking ownership on projects from concept to completion.
Demonstrates the ability to lead projects through coordination and planning, assigning roles.
Some weekend work may be needed.
Valid driver's license with clean driving record.
Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
About Us Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 185 television stations in 86 markets affiliated with all the major broadcast networks; and owns Tennis Channel and multicast networks Comet, CHARGE!, TBD., and The Nest. Sinclair's content is delivered via multiple platforms, including over-the-air, multi-channel video program distributors, and the nation's largest streaming aggregator of local news content, NewsON. The Company regularly uses its website as a key source of Company information which can be accessed at *************
About the Team The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.
Multimedia Journalist (F/T) - Kwqc
Writer Job 164 miles from West Des Moines
Gray Media is a leading media company that owns and operates high-quality stations in 113 television markets that collectively reach 36 percent of US television households.
We constantly strive for excellence. Through upgrading to the latest technology and seeking new ways to stay on top in our markets, we focus on training and development of the best and brightest employees in the business.
About KWQC:
KWQC-TV6 is a dominant NBC affiliate, serving Eastern Iowa and Western Illinois as the Quad Cities #1 station for news, information, and entertainment programming. KWQC-TV6 has the most experienced team in the market. They strive to keep their viewers safe and informed while guiding them through the ever-evolving digital world. The Quad Cities area is located right on the Mississippi River just 2.5 hours from Chicago, 2 from Des Moines, 4 from St. Louis, and 5.5 from Minneapolis/St. Paul.
Job Summary/Description:
KWQC is looking for a multimedia journalist/reporter. We're looking for a pioneer in the next generation of news gathering. We report news on every platform available to our viewers. Successful candidates will have a demonstrated ability to report, shoot videos, edit videos, and post web stories/pictures/videos from both the field and television station. Successful candidates will also deliver compelling stories. You'll use the latest technology, including lightweight next-generation video equipment and laptop editing.
Duties/Responsibilities include, but not limited to:
· Gather, shoot, and edit pictures, video, and sound for broadcast and online platforms
· Gathering data and relevant information on local and national newsworthy events
· Create and present accurate, fair, unbiased news content as assigned. Responsible for providing news and information across multiple platforms and presenting content both inside KWQC studio and remotely
· Develop and maintain a network of news sources to create exclusive local news content.
· Stay current on both local and regional news events
· The ability to interact professionally and effectively with all internal employees and external organizations
· Responsible for maintaining all station gear including but not limited to; cameras, cellphones, tablets, laptops, and any other gear assigned
· Responsible for maintaining station vehicle with regular auto detailing and maintenance checks
· Understand the editing process and all the technical aspects of Edius editing software
· Use creative graphic and production techniques to enhance the visual and audio storytelling
· Able to work independently and use solid judgment on all stories, images, and sound that are used within a news story
· Ability to work under pressure in a rapidly changing news environment
· Must be able to make decisions quickly and accurately while coping with stress, resulting from a variety of circumstances
· Work cross-functionally and cooperatively as a team member under tight deadlines.
· Contribute to and potentially lead projects within the team to continue to make our newsroom a top-notch operation.
Qualifications/Requirements:
· Up to 1-year experience as a television reporter or multi-media journalist- Journalism/Communications or equivalent background preferred
· Must be able to provide a reel/portfolio of work examples
· Must be flexible concerning scheduling and willing to work extended hours, varying shifts (including nights, weekends, and holidays, and sometimes on short notice) and report to work in emergencies depending upon news coverage when required
· Must meet physical requirements, including medium to heavy lifting and carrying camera equipment up to 50 pounds for extended periods
· Must be willing to work in all weather conditions
· Must understand ethical issues concerning stories and use appropriate journalistic guidelines
· Ability to interpret information to establish facts and determine truth.
· Basic understanding of Windows-based electronics and the ability to learn ENPS as well as new systems as they are implemented.
· Be a team player while displaying an ability to handle a variety of tasks, and make sound decisions in a fast-paced, deadline-driven, stressful environment
· Demonstrated ability of good news judgment
· Positive attitude, strong work ethic, high degree of integrity and professionalism
· Up-to-date on, and interested in, current local, regional, and national news events
· Comfortable with emerging technology
· Ability to perform under pressure in breaking news and deadline-driven situations
· Excellent troubleshooting and problem-resolution skills
· Ability to work in a fast-paced, team-oriented environment and manage multiple tasks simultaneously
If you feel you're qualified and want to work with a great group of people go to
***************************************
, you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references
(Current employees who are interested in this position can apply through the
Gray-TV UltiPro self-service portal
)
KWQC-TV/Gray Media, Inc. is a drug-free company
Additional Info:
Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray's employees to perform their job duties may result in discipline up to and including discharge.
Gray Media encourages all new employees to be fully vaccinated against the coronavirus virus before the first workday.
Technical Writer
Writer Job 7 miles from West Des Moines
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Required Qualifications:
Drafts, edits and formats basic to moderately complex technical manuals, project and/or other technical documentation.
Drafts and/or edits basic web content.
Researches and translates technical information for technical and non-technical users.
Uses developing knowledge of HTML, JavaScript languages and other web-based tools to assist in web-publishing projects.
Authors basic help screens for e-tools, primarily with information supplied by others.
Conducts basic audience analysis.
Edits and/or reformats copy and ensures documentation is in compliance with corporate standards.
Follows established guidelines for organization and design of work.
May maintain document library or repository.
May create graphical technical presentations for others.
1+ years technical documentation and publication experience.
Qualifications
Additional Details:
Must be local and huge plus is have an English degree or journalism degree
Additional Information
For more information, please contact
Meher Prerana
************
Service Writer
Writer Job 7 miles from West Des Moines
Our client is looking for a Service Writer, the primary purpose of this position is to provide A. support to the Shop Supervisor and shop staff and act as a liaison between customers and MAD J's shop. This person must be able to communicate respectfully and professionally with MAD J customers, vendors and employees. This person must be able to communicate with customers to determine their service needs, document customer repair requests and coordinate with the Shop Supervisor and shop mechanics and staff to ensure timely and accurately documented work completion. This position reports to the Shop Supervisor but may receive work instructions for specific assignments from a lead mechanic or technician and will need to be documented and prioritized accordingly. This position impacts the profitability of the Company by ensuring that opened work orders are accurately entered, parts are ordered in a timely manner and technicians are assigned accordingly to ensure efficient operations.
Duties and Task
This position demonstrates that THE CUSTOMER IS THE FIRST PRIORITY and that every employee is here to fully support that priority with quality work, service and on time job completion second to none. Employee must always maintain a professional attitude with customers and other employees.
Answer all incoming calls for requests for services. Listen thoroughly to customers' complaints and concerns.
If service calls are requested, dispatch available technician. Adjust technician's schedules as necessary to accommodate incoming calls for roadside services.
Document all service requests, vehicle and/or equipment issues, in addition to any other customer concerns accurately, utilizing shop software.
When estimates are requested, obtain parts pricing, determine estimated labor time utilizing Motor Truck Labor Guide or MAD J history of similarly completed repairs and efficiently respond to customer within 24-48 hours.
Schedule appointments and create new service order, listing customer stated equipment drop off dates and times, making sure to always ask customer how soon repairs need to be completed for scheduling purposes.
For repairs that carry over into multiple days, make daily contact with customers, updating them on the status of their repairs, utilizing either email or phone.
As technicians are completing customer requested repairs and additional issues are found, always create a new action item in the service order with details that can be relayed to the customer. Contact customers to inform them of our findings and ask if they would like us to fix the issue or address it at a later date. If it is a DOT out-of-service violation, this needs to be communicated to the customer, as these issues should be addressed and repaired for the safety of our customer and fellow road travelers. If customer declines additional repairs, mark action item as declined accordingly and the reasons for the decline.
If customer complaint requires troubleshooting or more complex diagnostics, ask the customer to provide as many details as possible for any repairs that were made to the unit in the last 6 months and document these notes accordingly in the service order.
Utilize priority pricing for shop labor on all units that are brought in and repaired on the same day.
Schedule and assign technicians to service orders.
Utilize shop white board to document open service orders, planned schedule for the technicians for the day and any other notes that you feel would be valuable for the shop staff to be aware of for the day to ensure smoother, more efficient operations.
On every completed repair, follow up post-service within 24-48 hours with customers and verify that the repairs were completed to their satisfaction.
Follow Company procedure for picture intake. Will be responsible for taking and uploading pictures of units that are brought into the shop for repairs as well as taking and uploading pictures of completed repairs. If additional issues are discovered, also taking and uploading pictures and distributing to customer of the additional issues found.
Order parts for all service orders utilizing vendors in the area.
Add ordered parts to open service orders.
Receive parts in open service orders as they are received, and turn in all vendor invoices to accounting, stamped with service order number written or circled.
Return unused parts that were ordered specifically for a service order to the corresponding vendor and ensure credit is received. Enter credit into shop software and turn in all vendor credits to accounting, stamped with service order number written or circled.
Manage inventory and complete inventory counts per company policy at specified intervals.
Responsible for managing direct labor hours and monitoring for efficiency and correct clock in and clock out times for technicians and adjusting any errors.
Employee will not be a supervisor to the technicians, but will work alongside them to ensure that the repairs they are completing are completed as efficiently as possible.
Employee must be flexible and able to work under pressure as weather conditions, etc. can effect daily workflow and technician schedules may have to be adjusted multiple times throughout the day to accommodate work-ins/priority repairs.
Process payments for completed customer repairs if accounting is unavailable or if other situations arise.
Ensure proper documentation is filled out if customers pay via credit card protecting the company from common industry chargebacks.
Request reviews from all customers post-repair that have provided positive feedback, forwarding company drafted emails and or/texts and notify Shop Supervisor or a member of management of all new reviews posted so that company can respond in a timely manner.
Informs all customers waiting on site for repairs of the break room and amenities and ensures no customers are walking around in the shop area for the safety of the customers and the liability of the company other than to communicate issues, complete an initial assessment of issues and repairs on their equipment, and to verify completed repairs.
Assists with the receipt, distribution, and storage of job and inventory parts, job materials and equipment.
Assists with cleaning, stocking, and organizing parts storage area(s) as directed.
Provides suggestions for improvement of shop operation, including efficiency, cost reduction or method upgrades to provide better, more profitable, or timelier service.
Assists with the training of new staff on both shop and towing software, as assigned by answering questions and showing by example.
Assists with general cleanup of work area or shop as assigned, and as time allows.
Responsible for the safety of self and occassional customers in the work area.
Follows all Company policies, including safety policies, as written.
Ensures that all jobs that are towed into the shop for repairs by MAD J have charges added to the service order so that customer billing includes both the tow and the repair.
Supports the Towing Supervisor and as needed, creates service orders for towing quotes and calls.
Performs any other duty or assignment as requested from time to time by the Shop Supervisor, Towing Supervisor or Management.
Qualifications
Requires valid current Iowa driver's license.
1 year of employment in diesel or automotive environment, including scheduling.
Employee must have the ability to consistently present him/herself and the company to the public in a clean, courteous, and professional manner.
Employee must work professionally and be respectful of all other employees of this company.
All employment is contingent on passing a pre-employment drug test.
Employee understands MAD J requires all employees to submit to random drug/alcohol testing if they are randomly selected throughout the year, at no cost to the employee.
Requires problem-solving skills.
Basic math, language and logic skills.
Ability to communicate and work positively and professionally in English as the
majority of customers communicate in this language.
Must be able to work well under pressure.
Must be able to be flexible with schedules and routines and understand that jobs, tasks, etc. that may be scheduled and planned can change at any given time.
$18 - $24 an hour#ZR
IT Technical Writer
Writer Job In West Des Moines, IA
Description We are in search of an IT Technical Writer based in WEST DES MOINES, Iowa. This role offers a long term contract employment opportunity in the IT industry. As an IT Technical Writer, you'll be instrumental in ensuring the precise and clear documentation and governance needs of our Workflow Automation and Value Enhancement program.
Responsibilities:
- Collaborate closely with cross-functional teams such as business analysts, architects, developers, and project managers to gather and clarify information related to processes and systems
- Develop and maintain document templates and tools to enhance consistency and usability
- Create, edit, and maintain technical and process documentation such as user guides, standard operating procedures, design specifications, and governance frameworks
- Use existing platforms like SharePoint and Confluence to create and maintain a central document repository, ensuring proper version control
- Support internal and external audit requests by providing organized and up-to-date documentation
- Proactively identify opportunities to streamline documentation processes and improve governance practices
- Perform periodic reviews of documentation to ensure accuracy, relevance, and adherence to governance policies
- Actively participate in meetings, capturing detailed notes and turning them into formalized documentation for stakeholders
- Ensure all documentation aligns with the program's governance standards and is stored in appropriate repositories. Requirements - Minimum of 5 years of experience working as an IT Technical Writer or in a similar role.
- Proficiency in the use of Adobe Acrobat and Adobe Illustrator.
- Experience with Agile Scrum methodology is required.
- Proven track record of conducting audits and understanding corporate governance.
- Ability to create comprehensive and detailed design documents.
- Demonstrated experience in developing technical design documents.
- Strong analytical skills with a proven ability to document complex technical information. Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
RV Service Writer & Parts Specialist
Writer Job 166 miles from West Des Moines
Here at Ketelsen RV we are adding to our team. This positon is for (RV) Service Writer/Advisor Professional. Your job is to coordinate work repair orders between our customers, staff, and manufacturers. You will be the liaison between our customers and technicians and oversee the repair order from start to completion.
REQUIREMENTS of the RV Service Writer & Parts Specialist-
2 years of customer service experience or professional sales experience
Prior experience in a dealership setting (RV, Automotive or Powersports) OR experience in an industrial/ shop setting or very similar field, a plus but not required.
Professional and detail oriented
Dependable, team player with high customer focus
Applicants must include resume and three references (maximum one family member).
All applicants are subject to a background check & drug testing.
Responsibilities of the RV Service Writer & Parts Specialist-
Oversee and lead on a variety of service support tasks.
Manage the calendar and scheduling of work orders; ensure technicians' time is utilized efficiently.
Provide updates to our customers about the repair timeline.
Create appointments for clients via phone and in person to schedule service work on their campers.
Work with and communicate regularly with our RV technicians to make sure work is completed on time.
Work with parts dealers and manufacturers to order and obtain needed parts for warranty and service repair work.
Ensure quality of work repaired and provide excellent customer service to help maintain and grow business and satisfaction.
Upsell services, sell maintenance appointments and hit target sales metrics.
Note that this is a busy department without a lot of people to do formalized training. You need to be able to latch on to what we do and how we do it without a lot of hand-holding. You will be trained in the basics but you will be expected to ask a lot of questions, take notes and learn on the fly. Please make sure that you are okay with this type of environment before you apply.
BENEFITS OFFERED to the RV Service Writer & Parts Specialist-
401k
401k matching
Paid time off
Sick Time
Dental Insurance
Health Insurance
Life Insurance
Holiday Pay all Major Holidays
Technical Writer 1
Writer Job 164 miles from West Des Moines
GGS Information Services, a globally recognized technical publications company serving leading manufacturers in transportation, aerospace, construction and agricultural equipment, has an immediate need for qualified candidates to fill a Technical Writer (Heavy Equipment) position in Davenport, IA.
This individual must be proficient in various computer software tools, be highly efficient, and must be willing to work in an environment that is fast paced with set delivery schedules. This person will either generate publication data for incorporation into technical documentation or develop Automotive/Heavy equipment troubleshooting, operator and maintenance manuals for technical publications utilizing customer-supplied source material.
JOB DUTIES & FUNCTIONS:
Authors technical documentation and diagnostic service procedures from source material gathered from engineering resources and/or develops automotive/heavy equipment troubleshooting, operator and maintenance manuals.
Must have a technical understanding of machine operating principles for electrical and/or hydraulic systems.
Accurately develops system specific diagnostics and electrical service procedures using client supplied information.
Interfaces with engineers, technical writers, product specialists and technicians.
Ability to interpret blueprints and detailed engineering specifications is required.
Must be proficient with a personal computer and various software including desktop publishing, spreadsheet, word processing, illustration, and database programs.
Strict adherence to using Quality Assurance Plans and Standard Operating Procedures.
JOB SPECIFICATIONS:
Requires Associate's degree (minimum), in addition to vocational, career, or related technical studies in technical writing, automotive repair or other engineering discipline, preferably with hands-on automotive/agriculture repair experience.
Experienced in developing diagnostic information for automotive service industry or industry equivalent.
Familiarity with heavy truck engine, agriculture and vehicle product lines is desirable.
Experience in developing diagnostic information for heavy equipment/agriculture service industry is desirable.
Experience in desktop publishing software including Arbortext, FrameMaker and/or InDesign is desirable.
Extremely well organized and must be extremely detailed oriented.
"High visibility" position--must have expert communication and computer skills and the ability to effectively work with internal and external customers.
Can multi-task and be flexible to work when “peak” volume periods are encountered.
Must be able to work to established program schedules, provide reports, and coordinate with global suppliers on an as-needed basis.
GGS offers a competitive salary and benefits package, including medical, dental and vision benefits, as well as a 401(k) plan with company match and tuition reimbursement.
GGS Information Services is an Equal Opportunity Employer. The objective of the Company is to recruit, hire, train and promote into all job levels, the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, military service, marital status or sexual orientation
(M/W/D/V).
Requirements
Education:
High school or equivalent (Preferred)
Experience:
Technical Writing: 1 year (Preferred)
Microsoft Excel: 1 year (Preferred)
Hydraulics: 1 year (Preferred)
Electrical: 1 year (Preferred)
Automotive diagnostics: 1 year (Preferred)
Salary Description $24.00 - $26.00 per hour
Service Writer - Sioux City
Writer Job 150 miles from West Des Moines
Sioux City Truck & Trailer is looking to fill our 2nd shift Service Writer positon.
At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team.
Key Responsibilities:
Customer Interaction:
Greet customers and provide a welcoming and professional first impression.
Listen to customer concerns, questions, and descriptions of vehicle issues.
Communicate effectively to understand and document the customer's service needs.
Service Recommendations:
Consult with customers to assess their vehicle's maintenance or repair requirements.
Make service recommendations based on manufacturer guidelines, service schedules, and vehicle inspection results.
Explain recommended services, including the scope of work, estimated costs, and timelines.
Cost Estimates and Invoices:
Provide customers with accurate cost estimates for proposed services.
Create detailed service orders and invoices, ensuring clarity and transparency in pricing.
Review final invoices with customers, obtain approval, and process payments.
Scheduling and Coordination:
Schedule service appointments based on customer availability and shop capacity.
Coordinate service appointments with the service team, ensuring efficient workflow.
Monitor repair progress and update customers on timelines and any unexpected delays.
Parts and Inventory:
Order necessary parts and materials for service and repairs.
Maintain an organized inventory of commonly used parts and supplies.
Monitor parts deliveries and ensure availability for scheduled repairs.
Customer Satisfaction:
Maintain a high level of customer satisfaction by addressing concerns and providing regular updates.
Handle customer complaints or issues professionally and aim for resolution.
Technician Communication:
Communicate service requests, vehicle histories, and customer preferences to the service technicians.
Ensure clear and accurate documentation of services performed.
Record-Keeping:
Maintain organized and accurate records of customer interactions, service orders, and invoices.
Update customer profiles and vehicle histories as needed.
Sales and Upselling:
Identify opportunities to upsell additional services or recommended maintenance.
Promote service packages, specials, and loyalty programs to customers.
Qualifications:
High school diploma or equivalent; additional training in automotive technology or customer service is a plus.
Proven experience as a Service Writer, Service Advisor, or in a similar customer service role within the automotive industry.
Knowledge of automotive systems, maintenance, and repair terminology.
Strong communication and interpersonal skills.
Excellent customer service orientation and the ability to build trust and rapport with customers.
Proficiency in computer software for scheduling, invoicing, and record-keeping.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Problem-solving skills and attention to detail.
Valid driver's license (if required).
Service Writers are essential in providing customers with a seamless and satisfying service experience while ensuring that their vehicles receive necessary maintenance and repairs. Their role involves effective communication, service coordination, and attention to customer needs, contributing to the overall success of the service department or repair shop.
Grants Specialist II
Writer Job 31 miles from West Des Moines
Position Title:Grants Specialist IIJob Group:Professional & ScientificRequired Minimum Qualifications:Bachelor's degree and 2 years of related experience Preferred Qualifications:Experience with post-award grant management Experience with preparing and managing budgets
Experience with financial reporting
Experience with grant compliance and understanding of regulations Job Description:
Are you passionate about helping people achieve their research goals and making a meaningful impact? Do you thrive in an environment where you can collaborate with driven individuals to achieve outstanding results?
If so, the Iowa NSF EPSCoR team with Iowa State University is currently seeking applicants for a Grants Specialist II!
About the Program: The Iowa NSF EPSCoR(National Science Foundation Estab lished Program to Stim u late Com pet i tive Research) program - “Meeting Human Needs with Things that Grow” - will build and integrate research capacity and workforce development in biosciences and advanced manufacturing throughout the state. This is a 5-year, $20M project, reporting to the Vice President for Research (VPR) at Iowa State University and partnered with four other Iowa institutions. The program has 43 associated faculty and more than 25 researchers.
What You'll Do:
Manage daily financial operations of the award at ISU
Oversee sub-award spending at partner institutions
Document cost share and participant support funding at ISU
Monitor cost share documentation and participant support funding at partner institutions and seed funding recipients
Prepare annual financial reports in compliance with NSF EPSCoR guidelines
Assist the program administrator in event planning and other program activities
Assist with budget preparation and review for funding proposals
Assist in identifying and presenting of appropriate funding opportunities
Ideal Candidate: The ideal candidate for this position will have strong attention-to-detail and be a quick learner.
This is a two year, fixed term position with the opportunity for renewal.
Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.
Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity
• Provides guidance to students
If you are ready to make a difference and contribute to a dynamic team, we encourage you to apply!
Appointment Type:Regular with Term Appointment (Fixed Term) Proposed End Date or Length of Term:March 30, 2027Number of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:PS808Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.
Original Posting Date:February 25, 2025Posting Close Date:March 17, 2025Job Requisition Number:R16492