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Support Manager jobs at Wsp USA Buildings Inc.

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  • Mainframe / COBOL Team Manager

    Robert Half 4.5company rating

    Providence, RI jobs

    Mainframe / COBOL Team Lead 📍 Providence, RI | Hybrid (Onsite 2 days/week) 💼 Full-Time | Leadership + Hands-On Role About the Role Are you a seasoned Mainframe expert who loves leading teams and solving complex technical challenges? We're looking for a Mainframe Team Lead to guide a dynamic group of developers responsible for all Mainframe systems-including COBOL and JCL-while staying hands-on with critical projects. This role is 70% leadership and 30% technical, perfect for someone who thrives on mentoring, organizing, and driving results while still rolling up their sleeves when needed. What You'll Do Lead & Mentor: Provide direction, coaching, and technical guidance to a team of junior Mainframe developers. Project Management: Organize and prioritize tasks, ensuring projects are delivered on time and aligned with business goals. Technical Expertise: Act as the go-to resource for complex Mainframe issues and hands-on development in COBOL and JCL. Training & Development: Upskill team members and foster a culture of learning and collaboration. What We're Looking For 7+ years of Mainframe development experience (COBOL, JCL, VSAM). Proven leadership or team management experience. Strong organizational and prioritization skills. Ability to mentor and train junior developers. Excellent communication and problem-solving skills. Bonus Points: Experience with Mainframe modernization projects. Familiarity with Agile or Waterfall methodologies. Why Join Us? Lead a critical team supporting enterprise-level Mainframe systems. Shape processes and mentor the next generation of Mainframe talent. Competitive salary and benefits package. Hybrid flexibility: Onsite in Providence, RI 2 days/week.
    $106k-167k yearly est. 23h ago
  • Service Desk Lead

    Compri Consulting 4.0company rating

    Thornton, CO jobs

    We are looking for a Service Desk Lead for our client in Thornton, CO. This is a long-term contract opportunity. This is a 100% onsite role. The ideal candidate will have general experience and knowledge of troubleshooting processes for wide areas of IT (hardware, software, network, account, mobile, etc.). Previous experience managing or leading a team is preferred or at least 3 years of previous Service Desk experience at the Analyst or Tier 2 level. ITIL certification and/or knowledge is a plus. Provide technical coaching, mentoring, and performance guidance to Service Desk Analysts. This includes reviewing their customer interactions, providing feedback on process adherence, and assisting with Tier 1 duties as needed to ensure coverage and hands-on training. Serve as the primary escalation point for Service Desk Analysts. Provide advanced computer troubleshooting, analysis, critical thinking, and problem-solving skills for complex or priority support issues. Review escalated tickets, provide advanced support for Tier 2 Incidents and complex Service Requests, and assist analysts in handling critical Incidents, ensuring rapid resolution within established SLAs (Service Level Agreements) and policies. Identify, document, and advocate for continuous process improvement opportunities across support operations. Develop and maintain clear, up-to-date resolutions and procedural documentation to strengthen Knowledge Management, minimize future escalations, and enhance overall service efficiency. A key focus includes increasing First Call Resolution by empowering Service Desk technicians to resolve Tier 1 and Tier 2 tickets through improved guidance, training, and streamlined workflows that enable issues to be addressed at the earliest point of contact. Receive, log, handle preliminary communications, and properly route calls and requests for the larger IT team. This includes accurate classification of contacts as either Incidents or Service Requests. Own the Customer Service experience and maintain ownership and advocacy for the customer on issues lacking a clear responsible party until successful resolution is received. Ensure that all Incidents and Service Requests are properly closed out with the customer. Facilitate solutions with customers while interacting with more specialized internal IT support teams and vendors. Accurately document all contacts for troubleshooting, escalation, and reporting purposes.
    $60k-88k yearly est. 2d ago
  • Enterprise SaaS Technical Support Manager

    Pyramid Consulting Group, LLC 4.0company rating

    Melville, NY jobs

    Our client, a retail SaaS provider supporting clients in the fashion industry, is hiring a B2B Help Desk Lead to join their team full-time onsite on Long Island. This role will be responsible for leading and managing two support teams, ensuring operational excellence, efficient issue resolution, and exceptional client satisfaction. This position requires being onsite Monday-Friday, 9:00 AM-6:00 PM as this individual will manage teams who are fully onsite, in-person leadership is critical. Job Duties Include: Lead and manage the Help Desk and Application Support teams, ensuring alignment with company goals and client needs. Oversee team scheduling and shift coverage for the 24/7 Help Desk operation to maintain SLA compliance. Monitor ticket queues and triage issues to ensure appropriate prioritization and timely resolution. Serve as an escalation point for client issues; join calls to communicate ticket status and resolution updates. Manage and mentor support team leads, providing training, feedback, and professional development. Ensure accurate documentation and tracking of client issues in the ticketing system. Collaborate with Development teams on escalated tickets and corrective action initiatives. Audit calls and tickets for quality, accuracy, and adherence to service standards. Prepare and deliver reporting on key support metrics including call volume, SLA performance, and client satisfaction. Work closely with the Product team to stay informed of upcoming features and software updates. Recommend process improvements and operational enhancements to optimize efficiency and service delivery. Provide leadership during rare after-hours or weekend system crises as part of rotational on-call support. Job Qualifications Include: 8+ years of experience in a technical support or customer support function. 3+ years experience in a management role. Prior experience managing support teams within a B2B SaaS environment, B2B experience is a requirement for this role Proven success overseeing onsite support teams with scheduling and shift coverage responsibilities. Strong understanding of retail technology systems (POS, eCommerce, back office). Experience supporting Apple iOS platforms or mobile applications highly preferred. Ability to effectively communicate technical concepts to non-technical clients. Skilled in ticketing systems such as Footprints, Jira, or Confluence (or equivalent). Proficiency in Excel for data tracking, scheduling, and reporting. Demonstrated ability to lead, motivate, and hold teams accountable to performance goals. Salary: $140K + bonus The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.
    $77k-104k yearly est. 23h ago
  • Dental Office Manager

    LHH 4.3company rating

    Augusta, GA jobs

    LHH Recruitment Solutions is working with a dental practice client to fill an Office Manager role for their Saluda, SC location. This individual will be responsible for the staff and overseeing the day to day operations of a well established practice. Compensation starting at $60K-$65K/year (based on experience) with Health/Dental/Vision benefits. About the Role This role involves managing the daily operations of the dental practice and ensuring a high level of service and efficiency for the one provider office. Responsibilities Oversee the day to day operations of the practice. Manage staff and ensure effective communication. Understand, calculate and communicate treatment plans. Provide excellent customer service and maintain a professional demeanor. Utilize dental/medical technology and software. Handle billing and understand basic financial concepts. Qualifications 2-years experience working in dental office management. Required Skills Experience with dental software such as EagleSoft, Dentrix, SoftDent, PracticeWorks, Cloud9, Dentrix Ascend or other dental software. Billing experience. Customer service oriented and professional demeanor. Ability to communicate professionally in person and over the phone. Equal Opportunity Statement Equal Opportunity Employer/Women/Veterans/Disabled. You may apply using the link in this posting. Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to this link. Qualified applicants can apply to the role thru the link below. Please include an updated resume with your submission.
    $60k-65k yearly 2d ago
  • Program Management Office Manager

    Us Tech Solutions 4.4company rating

    Columbus, OH jobs

    Summary: As a PMO Manager, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. The PMO Manager integrates project management and aspects of DevOps practices to ensure the successful delivery of software development projects. This client-facing, strategic role combines organizational, technical, and leadership skills to oversee project teams, and drive continuous improvement. Roles & Responsibilities: • Team Leadership & Collaboration o Manages client relationship. o Oversee project management team (10+ members), fostering collaboration, mentorship, and a culture of continuous improvement. o Provide periodic performance feedback and mentorship to team members, ensuring alignment with organizational goals. • Project & Process Management o Coordinate status reporting for internal and external stakeholders, ensuring clarity and compliance with requirements. o Proactively identify, mitigate, and manage project risks and issues, including response strategies and status tracking. o Integrate and coordinate efforts with internal and external leadership, internal and external project managers, and system managers. o Develop, maintain, and enforce processes related to system implementation. o Enforce change management and governance policies for both the organization and clients. o Collaborate with software development, QA, and IT teams to align priorities, requirements, and improve overall delivery performance. Required Skills & Experience: • Project Management: Minimum 3 years (preferably 6+) in similar roles; PMI certification; knowledge of PMBOK and best practices. • 9+ years' experience in project management both waterfall and agile methodologies • 7+ years' experience with healthcare delivery, health insurance management, managed care management or pharmacy benefit management. • Demonstrates advanced knowledge of project management methodologies and tools, client relations, IT industry, accounting, risk management, change management, and effort tracking. • Healthcare/IT Experience: Experience supporting healthcare claims, financial processing, or pharmacy benefits manager projects for state governments, hospitals, or insurance companies. • Technical Proficiency: Skilled in using laptops, Microsoft products, and project scheduling tools (e.g., Microsoft Project). • Leadership & Communication: Excellent verbal and written communication; ability to train, guide, and mentor personnel; effective with technical and non-technical stakeholders. • Attention to Detail: Strong compliance orientation and ability to analyze data and processes. • Advanced Planning: Project management skills to keep deliverables on track during review cycles. • Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration). • Project Management Professional (PMP) certification required. Skills: Project Management, Medicaid, PMBOK, PMP, PMO, MS Products Education: Bachelors' Degree About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Akib Email: *************************** Internal Id: 25-52840
    $35k-45k yearly est. 1d ago
  • Service Desk Lead

    Robert Half 4.5company rating

    Schaumburg, IL jobs

    We are seeking a skilled and motivated Service Desk Lead to oversee our IT support team and ensure the efficient delivery of technical support services to our organization. The ideal candidate will possess strong technical acumen, proven leadership experience, and a passion for problem-solving and continuous improvement. This role will play a pivotal part in managing end-user support, driving process improvements, and leveraging modern technologies to meet organizational needs. Key Responsibilities Lead the service desk team by managing daily operations, providing guidance, and fostering a culture of excellence in IT support service delivery. Act as the main escalation point for technical issues and ensure timely resolution to meet Service Level Agreements (SLAs). Oversee the deployment, configuration, and management of Microsoft Office 365 (hybrid environment), Windows operating systems, and Active Directory. Manage Microsoft Intune for software testing, pushing, and deployment through centralized management tools and processes. Implement and maintain ITIL-aligned service management processes and tools, using IT Service Management (ITSM) platforms for ticketing and reporting. Develop, document, and maintain knowledge articles, ensuring smooth knowledge-sharing among support staff. Drive continuous learning for the team, ensuring the adoption of best practices and mastery of new technologies in the IT ecosystem. Oversee and enforce end-user device management, software deployment tools, and modern endpoint security through robust solutions. Maintain up-to-date certifications and promote certification-focused upskilling among team members. Collaborate with other IT teams to enhance security, cloud identity management, and system integrations. Basic Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum of 3+ years of experience in IT support roles, with at least 2+ years in a leadership position managing IT support operations. Strong technical expertise in hybrid environments using Microsoft Office 365, Windows operating systems, Active Directory, and Microsoft Intune. Demonstrated experience with software deployment processes and centralized management technologies. ITIL certification and additional IT certifications (e.g., CompTIA A+, Microsoft certifications). Excellent leadership and team management skills, with strong communication and problem-solving abilities. Experience with ITSM tools and remote support technologies for effective service delivery. Proficient knowledge of end-user device management, security solutions, and software deployment tools. Proven problem-solving and analytical thinking with a focus on creating user-centric solutions. Excellent written documentation skills for team processes, knowledge bases, and policy documentation. Preferred Qualifications Advanced certifications from Microsoft or within the Identity and Access Management (IAM) domain. Knowledge of operating in large IT environments with over 3,000 users, multiple domains, and Office 365 (O365) tenants. Experience implementing and managing modern endpoint detection and response (EDR) tools. Familiarity with cloud platforms like Azure, AWS, and their respective IAM components.
    $31k-40k yearly est. 23h ago
  • Sales Support Manager

    LHH 4.3company rating

    Bolingbrook, IL jobs

    Salary: $90,000-99,000/YR The Sales Support Manager is responsible for developing and managing relationships with group purchasing organizations (GPOs) and buying consortiums across multiple business units. This role leads the training and coordination of field sales teams and external networks to successfully leverage strategic agreements. Additionally, the Sales Support Manager drives CRM platform adoption, usage, and compliance, while supporting integration with ERP systems and optimizing inventory management strategies. Key Responsibilities Build and maintain strong relationships with GPOs and buying consortiums Lead negotiation and management of RFPs and agreements to maximize business opportunities Monitor performance and ensure compliance with negotiated agreements Train and coach field sales teams and external networks on leveraging GPO agreements Provide tools, resources, and ongoing support to ensure adoption and success Serve as subject matter expert for GPO processes and benefits Drive CRM platform adoption, usage, and compliance across defined business units Support CRM transition and integration with ERP systems Ensure accurate and timely data entry, reporting, and analysis within the CRM Collaborate with sales, IT, and operations teams to improve CRM functionality and user experience Maintain and distribute commercial and sport price lists to internal stakeholders Oversee inventory sales management to align with sales and working capital objectives Partner with operations and sales teams to optimize inventory usage and develop programs for slow-moving and discontinued stock Coordinate with leadership across departments to align strategies and priorities Serve as liaison between corporate functions and field teams to ensure smooth execution of programs Track sales performance and develop reporting tools and dashboards Collaborate with marketing to define KPIs for trade shows and measure ROI Travel required up to 30% Qualifications Bachelor's degree in Sales, Marketing, or related field, or equivalent experience Minimum 5 years of B2B sales support and training experience, preferably with long sales cycles and technical products Industry knowledge in architecture or flooring is a plus Proficiency in Microsoft Office Suite, CRM platforms, and lead generation tools such as Dodge Strong interpersonal and communication skills Skilled in delivering effective presentations and training sessions Excellent organizational and time management abilities Compensation Base salary range: $90,000 to $99,000 annually Annual discretionary bonus based on company and individual performance Bonus eligibility and amount are based upon company and/or individual performance Compensation may vary based on location, experience, and qualifications Benefits Medical, dental, and vision insurance plans available with multiple coverage levels; employee contributions vary by plan Benefit offerings for full-time employment include term life and AD&D insurance, short-term and long-term disability, and additional voluntary benefits such as legal, identity theft, supplemental life, critical illness, accident, and pet insurance 401(k) retirement plan with company-provided match Personal Time Off (PTO) is offered on an accrual basis up to 184 hours per year, 13 paid holidays, and up to 6 weeks of paid parental leave. PTO and holiday hours are prorated based on hire date within the calendar year Paid sick leave provided where applicable by state law Wellness program, employee assistance program (EAP), and service awards Educational assistance and tuition reimbursement available Product discounts for eligible employees Flexible work arrangements may be available, including hybrid schedules and flexible hours Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $90k-99k yearly 3d ago
  • Peer Support - Conditional Release Waukesha Courts

    Wisconsin Community Services 3.2company rating

    Pewaukee, WI jobs

    Job Responsibilities: Peer Support - Waukesha Courts Conditional Release • Maintain a flexible schedule to meet the needs of the individuals served, including being available by cell phone on nights and weekends. • Provide one on one peer support services in the community • Link individuals to a variety of self-determined supports and services within the Milwaukee area, including mental health, substance use support, natural/familia supportsSupport individuals to become the expert of their own lived experience and develop a voice and choice around service participation to be empowered in their recovery • Responsible for maintaining accurate documentation of all contacts in awards, including completing the needs assessment, progress notes with peers, and all collateral contacts • Maintain regular contact with the referring case workers, including preparing for and attending all scheduled monthly update meetings with the referring case managers, and their supervisors, • Complete all agency trainings as required within the agency timelines • Attend and participate in monthly in person team meetings • Attend in-service and conferences as required • This position requires regular driving for work-related duties and community outreach. Job Qualifications: Required Qualifications • Must have completed the State Peer Support Training curriculum and pass the Certification test within the first 6 months of employment. • One year of experience as a peer support is preferred, but not required • Must have a valid driver's license, automobile, and insurance sufficient to meet agency requirements • Must pass a driving record background check to be eligible to drive in the community during work hours • Must have knowledge of resources available to the people served in the Peer Support Program • Meet all the employee requirements including references, criminal background check, drug test, and driver's license check. • Program specific knowledge: (ex. AODA, mental health, youth, etc.). Examples: o Working knowledge - can understand basic principles and solve basic problems o General knowledge - has comprehensive understanding of substance use disorders and as well as mental health disorders Knowledge, Skills and Abilities • Communication - ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. • Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). • Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage required caseloads. • Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. • Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. • Teamwork - Ability to work as a team participate productively while also managing independent contributing duties and responsibilities. • Motivation - Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. • Professionalism - Ability to conduct oneself with a high level of integrity, ethics and boundaries. • Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including individuals, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. Other Job Information (if applicable): PHYSICAL DEMANDS: The position is mobile with time spent in the community, including home visits and other community based locations. Driving throughout Milwaukee County; must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Some of the work is done sitting at a desk and using the computer; 40 hours per week; flexible work schedule to meet the schedule needs of the peers, which may include evenings and weekend work. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PM21 PIfa9f19dbf1ba-37***********7
    $41k-50k yearly est. 3d ago
  • Sales Support Manager

    LHH 4.3company rating

    Naperville, IL jobs

    LHH has partnered with a premier company in the Naperville area to help them find their next Sales Support Manager. Here you will partner with internal teams and external stakeholders to provide industry leading products and supprt. This is a hybrid opprotunity What You'll Do: Develop and manage relationships with group purchasing organizations (GPOs) and buying consortiums. Lead negotiation and management of RFPs and agreements to optimize business opportunities. Train and coach field sales teams and external networks on leveraging GPO agreements. Drive CRM platform adoption, usage, and compliance across business units. Collaborate with sales, IT, and operations to improve CRM functionality and user experience. Oversee inventory sales management and partner with teams to optimize inventory usage. Track sales performance and develop reporting tools and dashboards. Travel up to 30%- domestic What We're Looking For: Bachelor's degree in Sales/Marketing or related field (or equivalent experience). 5+ years of B2B sales support and training experience, preferably with long sales cycles and technical products. Industry knowledge in architecture or flooring is a plus. Proficiency in Microsoft Office Suite, CRM platforms, and lead generation tools. Exceptional interpersonal, communication, and organizational skills. Salary range for this role is $90,000-$99,000 plus performance based bonus Benefits: Medical, Dental and Vision 3 Weeks PTO & Paid sick leave where applicable by state law 401(k) STD and LTD Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
    $90k-99k yearly 3d ago
  • Office Manager

    Addison Group 4.6company rating

    Charlotte, NC jobs

    Job Title: Office Manager Compensation: $29-$34/hour based on experience Benefits: Full benefits available upon direct hire, including medical, dental, vision, and 401(k). About the Opportunity: Addison Group is seeking Office Managers for a direct hire opportunity with a leading healthcare organization. These roles are newly created to support growing practices and provide leadership between Practice Administrators and front office teams. If you thrive in a fast-paced environment and have strong leadership skills, this is an excellent opportunity to join a company focused on growth and patient care. Key Responsibilities: Supervise, hire, and train administrative staff Review and approve timecards Manage team performance and ensure operational efficiency Oversee building maintenance, cleaning, and supply ordering Handle phones, mail, and patient communication as needed Ensure patient satisfaction and address escalated concerns Collaborate with Practice Administrator on workflow improvements and leadership initiatives Qualifications: Minimum 5 years of experience in medical practice operations Leadership experience required (team supervision and performance management) Strong understanding of clinic workflows and medical terminology Excellent communication and problem-solving skills Ability to adapt to change and think critically in a dynamic environment Perks: Direct hire with full benefits Career pathing and leadership training program launching soon Opportunity to join a growing organization with a collaborative culture Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
    $29-34 hourly 3d ago
  • Office Manager

    Addison Group 4.6company rating

    Raleigh, NC jobs

    Job Title: Office Manager Compensation: $70,000-80,000, could go up based on experience Benefits: Full benefits available upon direct hire, including medical, dental, vision, and 401(k) About the Opportunity: Addison Group is seeking an experienced Office Manager for a direct hire opportunity with a respected oral and facial surgery practice. This is a high-impact leadership role supporting a busy clinic with multiple providers and a large support staff. The ideal candidate will bring strong operational management skills, financial acumen, and the ability to lead with confidence and empathy. Key Responsibilities: Oversee day-to-day operations of a busy dental/medical practice Manage a team of 18 support staff including front office, dental assistants, and hygienists Collaborate with three providers to ensure smooth clinic flow and patient satisfaction Lead initiatives to scale and grow the practice Handle financials, reporting, and practice performance metrics Utilize ADP Workforce Now, DSN, and PowerBI for reporting and management Foster a positive, professional, and accountable office culture Qualifications: Minimum 3 years of medical or dental practice management experience Proven experience managing P&L and large teams Proficiency in practice management systems and reporting tools (PowerBI preferred) Strong leadership skills with the ability to navigate complex personalities Comfortable having difficult conversations and driving performance improvements Excellent communication, organization, and problem-solving skills Perks: Direct hire with full benefits Flexible Fridays Opportunity to work with a tenured and mission-driven team Supportive leadership and training from senior operations staff Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
    $70k-80k yearly 2d ago
  • Daily Living Support

    Mas Community Health 4.1company rating

    Bangor, ME jobs

    The MAS Community Health Team within MAS Medical Staffing helps provide our clients with excellent care. Our MAS Community Health Team provides services to individuals with behavioral and mental health diagnosis. We take pride in our motto: Exceptional People Providing Exceptional Services. As a team, we support our clients and their families as they work towards independence and success within their communities. The Role: As a Daily Living Support, you will provide care to adult clients. Specifically, Mental Health Rehabilitation Technicians (MHRT1) provide supervision and therapeutic support to people struggling with severe and persistent mental illness, in order to help them achieve the highest level of independence possible. This role takes a special kind of person who is patient, trusting, communicative, and innovative. This role offers a competitive salary of up to $26/hour and is a part-time position. As the Daily Living Support (DLS), you will be responsible for: Providing individualized support within the clients' personal home and surrounding community. Safely transporting the client within your own personal, reliable vehicle. Following the client's treatment plan outlined and created by the client's family and the case management team. Basic understanding of smart phone applications, access to email communication, and awareness around processing electronic documents such as daily session notes. Training is available. In this position, you must have: Valid driver's license and reliable transportation, as in your own vehicle. Must be located in the state of Maine. Active motor vehicle insurance & registration High school diploma or equivalent Experience working with adults, in the mental health field or Community Health industry, and/or having an active MHRT1 certification is a bonus. Why You'll Love Working at MAS: The MAS Community Health team is a collection of highly performing and highly engaged team members who take pride in the services they provide. We're proud of our culture, benefits, and commitment to work-life balance, including: Competitive pay up to $26 per hour once provisionally certified. Weekly Direct Deposit Incentive programs (e.g., Referral Bonus & Bonus opportunities) Opportunities to meet new people & use your skills Health & supplemental insurance offerings Painless Credentialing Process 401(k) program Accrued Paid Time Off Mileage reimbursement Assistance with MHRT1 certification course and instruction hours
    $26 hourly 3d ago
  • Customer Care Manager - In Office

    The Briggs Agencies 4.4company rating

    Austin, TX jobs

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Peer Support - Conditional Release Waukesha Courts

    Wisconsin Community Services 3.2company rating

    Waukesha, WI jobs

    Job Responsibilities: Peer Support - Waukesha Courts Conditional Release Maintain a flexible schedule to meet the needs of the individuals served, including being available by cell phone on nights and weekends. Provide one on one peer support services in the community Link individuals to a variety of self-determined supports and services within the Milwaukee area, including mental health, substance use support, natural/familia supports Support individuals to become the expert of their own lived experience and develop a voice and choice around service participation to be empowered in their recovery Responsible for maintaining accurate documentation of all contacts in awards, including completing the needs assessment, progress notes with peers, and all collateral contacts Maintain regular contact with the referring case workers, including preparing for and attending all scheduled monthly update meetings with the referring case managers, and their supervisors, Complete all agency trainings as required within the agency timelines Attend and participate in monthly in person team meetings Attend in-service and conferences as required This position requires regular driving for work-related duties and community outreach. Job Qualifications: Required Qualifications Must have completed the State Peer Support Training curriculum and pass the Certification test within the first 6 months of employment. One year of experience as a peer support is preferred, but not required Must have a valid driver's license, automobile, and insurance sufficient to meet agency requirements Must pass a driving record background check to be eligible to drive in the community during work hours Must have knowledge of resources available to the people served in the Peer Support Program Meet all the employee requirements including references, criminal background check, drug test, and driver's license check. Program specific knowledge: (ex. AODA, mental health, youth, etc.). Examples: o Working knowledge - can understand basic principles and solve basic problems o General knowledge - has comprehensive understanding of substance use disorders and as well as mental health disorders Knowledge, Skills and Abilities Communication - ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage required caseloads. Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. Teamwork - Ability to work as a team participate productively while also managing independent contributing duties and responsibilities. Motivation - Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. Professionalism - Ability to conduct oneself with a high level of integrity, ethics and boundaries. Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including individuals, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. Other Job Information (if applicable): PHYSICAL DEMANDS: The position is mobile with time spent in the community, including home visits and other community based locations. Driving throughout Milwaukee County; must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Some of the work is done sitting at a desk and using the computer; 40 hours per week; flexible work schedule to meet the schedule needs of the peers, which may include evenings and weekend work. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PM21 PIc392414f5659-29***********7
    $41k-50k yearly est. 2d ago
  • Windows Support

    Motion Recruitment 4.5company rating

    Roswell, GA jobs

    WINDOWS TECHNICAL SUPPORT Premier North Atlanta -based organization is seeking 4 experienced Windows Desktop Technical Support consultants for a long-term contract position. In this role, you will provide on-site end-user computing support including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. 4 OPENINGS. 12+ months to start an onsite in the Roswell area. A+ certification is a HUGE PLUS. Responsibilities: Provide assistance to schools in troubleshooting IT technology in several learning locations, media centers, admin facilities and support offices. Manage service requests through the ticketing system, meeting Service Level Agreements (SLA) including response time and resolution time. Communicate bi-directionally regarding status of IT incidents and planned IT initiatives (such as online testing) to the service desk, technical support coordinators and schools through the incident tracking software. Assist with general maintenance to keep network running smoothly and with on-site network-related repair requests with service desk personnel. Document LAN wiring diagram including: wiring closet identification, wiring closet equipment configuration, and wiring drop identification. Set up new devices, workstations, print stations, and assignments to default printers. Required Skills: 5+ years of providing end user support in an enterprise level organization, administering a Windows computing environment, or working with WAN/LAN environments. Windows 10, Office 365 and Active Directory experience required. Microsoft Certification (MCP or MCSE or any desktop support certifications) is a nice to have, not required. Understanding of and experience working with technology hardware, including desktop computers, laptops, tablets, smart phones, printers, projectors, smart boards, scanners, and digital cameras. Knowledge of one or more operating systems, such as Microsoft, Mac, or Linux. Experience imaging using SCCM to create collections and push software. Familiarity with IT support tools, such as Active Directory, Remedy or LANdesk. Working knowledge of PC/LAN application software including word processing (MS Word), spreadsheets (MS Excel), E-Mail (MS Outlook) and Internet Browsers (Internet Explorer, Chrome, Safari). MUST have own reliable transportation to travel to different locations in Metro Atlanta. Mileage reimbursement available.
    $29k-38k yearly est. 2d ago
  • Customer Care Manager - In Office

    The Briggs Agencies 4.4company rating

    Fredericksburg, TX jobs

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Program Management Office Manager

    Prosearch 3.5company rating

    Gray, ME jobs

    Our client, a growing technology company, is seeking a PMO Manager to lead a team of technical Project Managers in Gray, Maine. This position will drive successful delivery of electronics-based NPD/NPI programs, primarily in regulated industries such as medical devices. This is a high-impact leadership role with visibility across engineering, operations, and customers. What You'll Do Lead, mentor, and develop a team of Project Managers. Drive planning and execution for multiple complex NPD/NPI projects. Build and improve PMO processes, tools, and governance. Partner with engineering, manufacturing, sales, and account teams to ensure alignment. Support customer communications around scope, timeline, risk, and delivery. What You Bring Background in electronics, embedded systems, or related product development. Experience with NPI, DFM/DFT, test development, and manufacturing workflows. Knowledge of ISO 13485, FDA, EU MDR, or similar regulatory standards. Proven success leading PMs and cross-functional project teams. Strong communication, planning, and risk management skills. 5+ years in electronics product development or electronics manufacturing. Engineering degree preferred; PMP/Lean/Six Sigma a plus. Why It's a Great Opportunity You'll shape the PMO function, influence product strategy, and help bring innovative, life-enhancing technologies to market. If you enjoy building teams and leading technical projects from concept to production, this role is for you. Apply Now Ready to take the next step in your PMO leadership career? Apply to learn more.
    $30k-37k yearly est. 1d ago
  • Customer Care Manager - In Office

    The Briggs Agencies 4.4company rating

    Leander, TX jobs

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Customer Care Manager - In Office

    The Briggs Agencies 4.4company rating

    Killeen, TX jobs

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Senior Team Lead-Night Shift

    Staffworks Group 3.6company rating

    Greer, SC jobs

    Senior Team Lead - Night Shift - Greer, SC Staffworks Group is now hiring an experienced Warehouse Team Lead for our client in Greer, South Carolina. This is a full-time, long-term opportunity for individuals with a strong background in warehouse operations, logistics, quality control, and team supervision. Pay Rate: $25.00/hour Schedule: Night Shift - 10-hour shifts Key Responsibilities: Supervise and coordinate daily activities of warehouse personnel and assigned work cells Oversee the inspection and quality assurance process for customer products Maintain a clean, safe, and organized work environment in accordance with OSHA safety standards Ensure employees are trained on job-specific duties and follow proper safety procedures Conduct start-of-shift coordination including reviewing production tables and verifying required materials Provide hands-on leadership and guidance to team members to meet productivity and quality goals Communicate performance feedback and report policy violations to management Monitor inventory of tools and materials to ensure uninterrupted workflow Complete accurate paperwork and reports related to warehouse activities Support all health, safety, and compliance initiatives within the facility Requirements: High school diploma or GED required Minimum 1 year of experience in a warehouse lead, logistics coordinator, or production team lead role Must be able to stand for extended periods and lift as required Proven ability to follow instructions, multitask, and communicate effectively Able to train others and ensure adherence to company policies and standard operating procedures Fluent in English (reading, writing, speaking) Apply today to join a fast-paced team with long-term opportunities in the manufacturing and distribution industry. Staffworks Group is an equal opportunity employer. *Equal Opportunity*#Talroogreer#swggreer
    $25 hourly 22h ago

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