Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
Abbott Heart Failure (HF) delivers devices for patients living with heart failure in the areas of hemodynamic monitoring and mechanical circulatory support. Medical affairs of Abbott HF is seeking to hire a director who will join a team of medical specialist dedicated to all medical aspects of safe and effective device heart failure treatment. The director will report to the Chief Medical Officer.
The Director of Medical Affairs will provide daily business operations support related to product development and clinical research, product quality, compliance, commercial/marketing activities and customer interactions. The director assists the Chief Medical Officer in being medical representative of Abbott HF to external regulatory agencies and professional societies.
What You'll Work On
The Medical Director
Develops medical opinions, medical platform documents and Health Hazard Assessments.
Provides medical input for promotional and commercial activities as requested.
Serves as medical representative on Risk Evaluation teams.
Assists investigation teams by providing medical input as needed.
Responsible for updating medical affairs procedural documents and submitting change requests when needed.
Provides medical support for MDR reporting when needed.
Provides initial medical input for quality/regulatory customer communications, technical bulletins and quality directives.
Engages with direct customer interactions with medical content as needed.
Regionally responsible for Investigator Initiated Study and Research Grant programs.
Provides input or content to professional education activities.
Responsible for engaging in and documenting off-label discussions.
Assists the Chief Medical Officer in KOL and professional society engagement.
Provides medical input to new product development
An MD is strongly preferred for this role, but a PhD in a relevant area would be considered. A minimum of 5 years of clinical experience including in CV medicine would be clinical research, including interpretation and presentation would be expected. Strong presentation skills required.
The role is remote (US-based)
Up to 70 % travel should be expected.
APPLY NOW
Enjoy a competitive base salary plus exciting bonus opportunities and long-term incentives designed to recognize your success.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews and @AbbottGlobal
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$221k-314k yearly est. 6d ago
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Remote Executive Director - National Women's Sports Awards
Stryker Corporation 4.7
Chicago, IL jobs
An organization for collegiate sports is seeking a visionary Executive Director to lead strategic initiatives and operational management. Responsibilities include overseeing financial resources, driving revenue generation, and managing an annual awards show. Successful candidates will have a Bachelor's degree and extensive leadership experience, preferably in intercollegiate athletics. This position offers a flexible remote work environment and starts on September 1, 2026.
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$157k-231k yearly est. 4d ago
Research Regulatory Supervisor
Baycare Health System 4.6
Clearwater, FL jobs
Join the team that is revolutionizing health care - BayCare Health System
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Title: Supervisor Research Regulatory
Facility: BayCare System Office
Schedule: Hybrid Schedule / Tuesday - Thursday in office; Monday & Friday work from home
Responsibilities Include:
Responsible for supervising a regulatory specialist team, ensuring compliance with regulations, managing regulations submissions to Local and Central IRBs, and overseeing the preparation of necessary documentation for clinical trials.
This role requires strong teamwork, communication, regulatory knowledge and skills to guide the team to ensure research protocols are conducted in compliance with all regulations.
The supervisor directly coordinates regulatory oversight for human subject's research projects administratively approved for use within BayCare, registers BayCare-sponsored projects on ClinicalTrials.gov, and prepares and submits IND or IDE applications to the FDA for BayCare-sponsored projects as required.
Required skills includes extensive knowledge of FDA regulations and human subject protection, regulatory knowledge and compliance, leadership and team management, operational oversight, communication and collaboration and analytical and problem-solving skills.
BayCare offers a competitive total reward package including:
Benefits (Medical, Dental, Vision)
Paid Time Off
Tuition Assistance
401K Match and additional yearly contribution
Annual performance appraisals and team award bonus
Family resources and wellness opportunities
Community perks and discounts
Experience Requirements
Required - 3 years research regulatory submissions experience
Education Requirements
Required - Bachelor's Degree in Business or Healthcare Management
Certification Requirements
Preferred - SOCRA (Society of Clinical Research Associates)
Preferred - ACRP (Association of Clinical Research Professionals)
Preferred - CCRC (Certified Clinical Research Coordinator)
Location: Clearwater, FL
Status: Full Time; Exempt
Shift Hours: 8:00AM - 4:30PM
Weekend Work: None
Equal Opportunity Employer Veterans/Disabled
$49k-60k yearly est. 14h ago
IDN Key Account Executive II - Chicago, IL
Dynavax Technologies 4.6
Chicago, IL jobs
Dynavax is a commercial-stage biopharmaceutical company developing and commercializing novel vaccines to help protect the world against infectious diseases. We operate with the highest level of quality, integrity and safety for the betterment of public health. Our proprietary CpG 1018 adjuvant powers our diversified infectious vaccine portfolio, which includes HEPLISAV-B , our commercial product approved in the U.S. and the European Union, for prevention of hepatitis B virus in adults. We also supply CpG 1018 to research collaborations and partnerships globally. Currently, CpG 1018 is being used in development of COVID-19, plague, shingles, and Tdap vaccines. At Dynavax, our vision and work ethic are guided by the collective ideals underpinning our core values, and these form the basis of our dynamic company culture. We strive to maintain a culture where each employee is valued by the organization and where our organization is valued by each employee. We offer a highly flexible work environment for our headquarter employees where individuals work remotely and gather for in-person meetings when necessary. Dynavax is headquartered in the San Francisco Bay area, and our manufacturing facility is in Düsseldorf, Germany.
The IDN Key Account Executive II will have full account responsibility and business ownership for assigned Accounts to establish and grow HEPLISAV-B sales. Working with the Director, Vaccine Sales this position will serve as the primary account owner with assigned IDN, Independent and Group Practice accounts. The IDN Key Account Executive II will be responsible for full top down and bottom up ownership and execution in assigned accounts with a primary objective of expanding Adult Hepatitis B Vaccination and greater adoption of HEPLISAV-B. This role will be responsible for understanding sales strategies and execution plans that enable HEPLISAV-B to meet its full revenue potential in assigned accounts. The IDN Key Account Executive II position will be expected to execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. This position is field based and will require daily travel.
The ideal candidate should reside in or near Chicago, but other locations in major metropolitan areas within the assigned territory will be considered.
Responsibilities
Responsible for achieving sales targets and owning/managing customer relationships for assigned Accounts. Assigned accounts will include large IDNs, independent customers and group practices.
Serves as sole owner for assigned accounts - responsible for successful execution at all levels of the customer organization to achieve declared goals/objectives.
Demonstrates a deep understanding of vaccine decision making, vaccine adoption and implementation process and key decision makers across all levels of assigned accounts.
Responsible for developing, communicating, and monitoring an account strategy for each assigned account. Conducts quarterly business reviews with Director, Vaccine Sales.
Execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements.
Develop relationships with key stakeholders at each level of organization who are responsible for implementation of vaccines.
Partner with Director, Vaccine Sales to execute sales & marketing strategies to support HEPLISAV-B expansion within assigned accounts.
Responsible for understanding competitive positioning, market dynamics and customer business models to identify opportunities across assigned accounts.
Maintain accurate up-to-date customer records in the Account Management system.
Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications.
Foster Dynavax core values and leadership behaviors.
Other duties as assigned.
Qualifications
Bachelor's Degree required from an accredited institution; MBA preferred.
3+ years of life sciences sales experience required; IDN/Hospital experience preferred.
2 years of vaccine or buy & bill experience required.
2+ years of strategic account management experience preferred.
Knowledge of the IDN/Hospital landscape within assigned territory required.
Previous health system account management experience is highly preferred.
Strong proven strategic vision, business acumen and influencing skills to drive strategic and operational initiatives across the organization.
Documented track record of consistent sales and growth success along with superb account management skills.
Proven track record of financial/budget management experience.
Knowledge of large health systems, including immunization related quality initiatives.
Excellent oral and written communication skills, presentation and influencing skills.
Ability to drive business results and identify new opportunities and strategies through strategic thinking and business planning.
Experience in matrix management, change advocate.
Heavy travel required.
Key Competencies: Accountability, Customer Engagement, Customer Discovery, Business Acumen, Executional Effectiveness
Ability to operate a motor vehicle.
Ability to sit for prolonged periods; reach with arms and hands; lift and move small objects; and use hands to keyboard and perform other office related tasks including repetitive movement of the wrists, hands and/or fingers.
Must be able to obtain all industry credentials and certifications.
Additional Knowledge and Skills desired, but not required:
C-suite leadership and account management experience within IDNs and Hospitals is highly preferred.
California residents: for information on how we handle your personal information and your privacy rights as a job candidate, please see our Candidate Privacy Notice:
*********************************************************************************************
Dynavax is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status.
$105k-132k yearly est. Auto-Apply 60d+ ago
Senior-Living Community Outreach Coordinator - Florida
Integrated Dermatology 3.8
Boca Raton, FL jobs
Onsite Dermatology makes it easy for seniors to see a dermatologist right where they live. As the leading provider of mobile dermatological care for seniors in the US, our providers visit more than 2,000 retirement communities, assisted living centers, and skilled-nursing facilities nationwide. By eliminating transportation barriers, we deliver early detection, faster treatment and better quality of life for residents.
We are expanding our reach across Florida and are seeking a relationship-driven professional who understands senior-living environments and can build strong partnerships with administrators, nursing leaders, and facility staff.
This role is ideal for someone who has worked in, or regularly visited,
assisted living, skilled nursing, rehab, or senior-living communities
-especially in
marketing, census development, community relations, or outreach roles.
Your primary responsibility is to
introduce our dermatology services to senior-living communities, support resident enrollment, and help ensure smooth and successful clinic days.
This is not cold corporate sales - it's
relationship-building
with facility leaders, caregivers, and residents.
T
he position is fully remote, however requires residency in Tampa or Orlando.
Job Description
Community Outreach & Relationship Building (50% in state travel)
Visit assisted living, independent living, memory care, and skilled nursing facilities to introduce our dermatology services.
Build strong relationships with executive directors, DONs, administrators, and activity directors.
Conduct in-person outreach, presentations, lunch-and-learns, and informational sessions for staff and residents.
Support health fairs and skin-cancer awareness activities.
Resident Engagement & Enrollment
Help families and residents understand how our on-site dermatology services work.
Distribute and collect consent/enrollment forms.
Ensure residents have clear information about upcoming dermatology clinic days.
Territory Management
Manage a local territory in Florida (drive-based; minimal overnight travel).
Maintain partner satisfaction and ensure clinics run smoothly.
Track visits, conversations, and agreements in our CRM.
Collaboration & Operations
Coordinate with our dermatology providers and internal operations to ensure facilities are prepared for clinic days.
Troubleshoot issues, communicate scheduling updates, and ensure a positive experience for facilities and residents.
Qualifications
1-3 years working in or calling on
senior-living communities
(ALF, ILF, SNF, rehab, memory care).
Experience in any of the following roles is a plus:
Community Liaison
Admissions/Marketing Coordinator (SNF/ALF)
Census Development
Patient/Family Outreach
Home health or hospice liaison
Rehab therapy outreach
Skills
Strong relationship-builder with comfort interacting with seniors and facility leadership.
Warm, professional communicator-both in person and by phone.
Organized, reliable, and able to manage your own local territory.
Proficient with basic CRM tools (we use Pipedrive).
Other Requirements
Valid driver's license and reliable transportation.
Comfortable traveling locally throughout the state of Florida
Must reside in Tampa or Orlando.
Additional Information
Why This Role Matters:
Many seniors go without dermatologic care simply because they cannot travel to a doctor's office.
Your work ensures they are seen, protected, and cared for-improving quality of life while helping our practice grow.
Job Type:
Full-time
What we offer:
Competitive base salary, plus annual bonus
Health Insurance - medical, vision, and dental
Generous PTO
401K
Paid Holidays
$41k-47k yearly est. 1d ago
Technical Account Manager
Cardinal Health 4.4
Tallahassee, FL jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 2d ago
Call Center Representative (Hybrid)
Erie Family Health Center 3.9
Chicago, IL jobs
Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Access Team! The Call Center Representative will be responsible for routine appointment scheduling for all of Erie's 13 sites and over 90k+ patients, which includes all providers and specialties! Our Call Center Representatives are responsible for verifying patient's insurance, scheduling accurately, providing general information, and routing the call to another team when necessary. Our representatives handle all calls in an efficient and courteous way, providing the best possible patient experience.
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
Main Duties & Responsibilities
Handle an average of 70 calls per day (approximately 350 calls per week), depending on call volume.
Answer all incoming telephone inquiries related to daily appointment scheduling, provider and clinic staff availability, Erie services, and general patient information - including medical, dental, and triage services. (Bilingual candidates will be assigned to Spanish queues as needed, based on call volume and Workforce Manager direction.)
Attend all required trainings and professional development sessions including Electronic Health Records (EHR) training on the second day of employment to ensure proficiency in patient scheduling and record management.
Meet the required occupancy goal of 80%
Schedule appointments in accordance with site-based guidelines for all patients.
Update patient demographic and insurance information at the time of scheduling.
Verify Individual Health Coverage (IHC) eligibility - ensure that all patients with a medical card are enrolled in the IHC program with Erie Family Health Centers (EFHC) through the MEDI system.
Identify and assist patients who are eligible for State Health programs (e.g., ALL KIDS, IHC, etc.).
Page nurses and providers as needed, ensuring urgent messages are relayed through the airmail intranet.
Properly route and handle all telephone calls - administrative, clinical, and informational - in compliance with departmental guidelines.
Manage voicemails by diverting calls, recordings, and distributing accurate messages; monitor voicemail functionality as needed.
Send messages accurately to the designated department based on the patient's request.
Correct scheduling errors within a reasonable timeframe.
Support new hires by assisting with call shadowing.
Patient Satisfaction: Provide excellent customer service and assist all patients in a professional and courteous manner.
Perform other duties as assigned.
Qualifications
Education
High School Diploma or equivalent required
Healthcare operations or administration experience preferred
Skills and Knowledge
One year of call center experience required
Strong computer skills including Microsoft Office, experience with dual screens, and navigating between multiple applications at once
Ability to type at minimum 25 words per minute
Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients
Proven track record of reliability and demonstrates importance of attendance and maintaining a positive work environment, arriving on time and with minimal absenteeism
Experience working in a fast paced, rapidly changing environment
Previous work from home experience is preferred but not required
Ability to consistently maintain metric and quality requirements
An Illinois-Issued driver's license or state ID is required. This can be obtained prior to starting.
Bilingual proficiency in English and Spanish is a plus
HYBRID Work from Home Opportunity
Must be able to work flexible hours which may include evenings and weekends. Local candidates are preferred.
The Erie Advantage Pledge:
WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:
Our mission, vision, and values unite us.
Our voices matter.
We do things well.
Our inclusive culture promotes balance and belonging.
We find our career sweet spot at Erie.
$30k-37k yearly est. 7d ago
District Manager
Biote 4.4
Chicago, IL jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Chicago territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Chicago area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$83k-153k yearly est. Auto-Apply 28d ago
IT Systems Administrator III
Touchette 3.9
Collinsville, IL jobs
The Systems Administrator III sets up, configures, and supports our enterprise systems and ensures that plans, controls, processes, standards, policies, and procedures are documented and aligned with Touchette Regional Hospital and SIHF Healthcare IS standards. They are also responsible for mentoring junior staff, by displaying and demonstrating high standards, work ethic and by providing guidance, assistance and training when required. They provide their expert opinion to leadership when required and assists leadership in assessment, planning or evaluation of tasks or projects assigned to themselves or junior staff. Handles advanced systems & systems security support issues. Performs as a critical member of a cohesive, information systems team; while also maintaining the stability, security, availability, performance, and support of the organization's enterprise systems.
This includes creating and maintaining a variety of hospital information systems, applications, storage, email, and database systems. This position provides support for systems and applications including, but not limited to AWS, Microsoft 365, Microsoft Servers, and Workstations, Linux, Citrix, Meditech, Athena, Exchange, Active Directory, VMWare, Veeam, SCCM, PDQ Deploy, DUO, CyberArk, LogRhythm, Netwrix and MS SQL server, etc. This individual participates in technical research and planning to enable the business to operate effectively and securely. The position is responsible for providing after hour, holiday, and weekend support as required and all other duties as assigned.
Essential Functions and Responsibilities:
Gather and analyze user needs and requirements in accordance with IT processes.
Develop, provide, and maintain necessary documentation for all systems applications and server systems.
Manage systems monitoring applications using related monitoring tools; proactively address anomalies.
Assist with systems infrastructure, systems security, and systems maintenance in a multi-hospital & multi-healthcare clinic environment.
Participates in IT department, team, user group and technology governance meetings.
Maintains appropriate system documentation in ticketing and/or project tracking systems in accordance with department standards.
Determine and implement best-practice solutions for common and unique infrastructure or server systems issues without direct supervision.
Conduct research on network products, services, protocols, and standards in support of systems and software procurement and development efforts.
Installs and maintains operating systems and security patching.
Uses strong technical background, including expert knowledge of systems administration tools and best practices to support the organization's IT functions and needs.
Diagnoses and repairs server, workstation, application, database, and storage failures
Responsible for applying monitoring, endpoint security and capacity planning of organizational information systems, applications or services where appropriate.
Manages backup and restore processes and maintains general health of backup environment.
Creates, configures, maintains, and monitors servers, workstations, applications, and other enterprise systems whether virtual or physical.
Resolves outages, escalations and completes projects in a timely fashion.
Provides after hour, weekend, and holiday technical support as assigned.
Makes themselves available after hours for escalations and support as needed.
Makes technical recommendations to leadership as required as part of the enterprise planning and budgeting process.
Creates project plans and maintains budgeting processes in support of the IS department leadership.
Maintains data center environment and monitoring equipment.
Documents new or undocumented information systems policies, procedures, controls, plans, processes, and standards.
Provides in person or on-line training and creates presentations on policies, procedures, controls, plans, processes, and standards when required.
Works professionally and collaboratively with management, staff, and peers to meet organizational objectives.
Works collaboratively to resolve service interruptions and identify hardware, application, or service enhancements.
Maintains high work ethic and standards.
Attends meetings as assigned and performs related tasks in a timely manner.
Always provides quality customer service to all internal and external customers.
Mentors junior staff, by displaying and demonstrating high standards, work ethic and by providing guidance, assistance and training when required.
Continually looking to automate processes and to improve security of any process or procedure.
This position is hybrid work-from-home, and this individual must be able to perform effectively from both environments.
Performs all other duties as assigned.
Minimum Qualifications:
Education
Bachelor's degree in health care, Business Administration, Computer Information Systems or related fields, or equivalent work experience.
Experience:
8+ years' experience working in a Systems Administration II+ role.
Strong experience with storage technologies
Provides potential solutions when presenting problems or issues.
Works with and through management to address any interpersonal or other non-technical issues.
VMWare experience required.
Microsoft Active Directory experience required.
Microsoft SCCM or SmartDeploy experience is a plus.
Microsoft SQL Server experience is a plus.
Microsoft Exchange experience is a plus.
Strong experience with Microsoft Workstation and Server security functions, protocols, and technologies.
Strong experience with Microsoft Server 2003, 2008, 2012, 2016, DNS, DHCP, Microsoft Workstation 10, 11, Active Directory, SQL Server, networking, Group Policy, and other Windows Server functionality.
Linux experience a plus.
Veeam experience required.
Familiarity with health care data.
Certifications, Licenses, and Registrations
Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent certification.
Microsoft 365 Certified: Enterprise Administrator Expert a plus.
VMWare certification a plus.
Veeam certification a plus.
Skills and Abilities
Ability to set priorities and manage workflows.
Ability to work effectively and communicate professionally with staff, patients, and external agencies.
Clearly identifies objectives and executes upon those objectives.
Ability to exercise initiative, problem-solving, and decision-making skills.
Excellent documentation traits
Have integrity, initiative, and focus.
Strong organizational skills
Ability to work in a fast-paced environment.
Ability to multi-task and work autonomously.
Ability to be flexible with job duties.
Ability to work independently under minimal supervision.
Exceptional critical thinking and problem-solving ability.
Strong interpersonal skills to assist non-technical individuals with complex technical issues.
Attention to detail.
Physical Demands:
Must be able to sit and/or stand for prolonged periods of time
Must be able to wear personal protective equipment (PPE) (mask, gown, gloves) when required
Must be able to use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; climb ladders; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Must occasionally lift and/or move up to 50 pounds; 100 pounds with assistance.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
FLSA Statement:
This position is classified as exempt under the Fair Labor Standards Act (FLSA).
EEO Statement:
Touchette Regional Hospital is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$61k-77k yearly est. 14d ago
Talent Acquisition Partner - Clinical - Remote
Healogics 4.2
Jacksonville, FL jobs
The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.
Think you are a great fit? Learn more about this role here:
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.
As Talent Acquisition Partner, this individual is responsible for the full life cycle recruitment process for home office openings. They will be responsible for creating pipelines for openings by sourcing candidates across multiple Healogics locations. The ideal candidate has a strong and comprehensive background in recruitment with a strong working knowledge of recruiting workflow processes and metrics and Microsoft Office. This position requires the ability to thrive in a fast-paced collaborative environment where you will assist the team with finding, attracting, and hiring new employees to fill open positions to meet the company's workforce needs and goals.
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
Essential Functions/Responsibilities:
Create and execute multi-channel strategies to source candidates that meet client profile and/or building talent pools for current and future engagements.
Conduct interactions with candidates in a timely, professional and responsive manner.
Create and present reporting on recruitment KPIs and strategies.
Use competency interviewing to identify and differentiate candidate in presentation and short-list process.
Manages ATS system (Workday) for all internal/external job postings.
Engages in ATS process improvement initiatives .
Manage multiple positions as well as small to large-scale hiring initiatives throughout the full recruitment life cycle.
Strategize with stakeholders throughout the hiring process to attract and hire top talent .
Develop recruiting strategies including market, industry, and labor data to consult hiring leaders & create a competitive advantage to attract the talent needed.
Partner with hiring teams to build effective sourcing, assessment, and engagement approaches with an ability to manage customer expectations.
Engage potential candidates through multiple channels including social media, job boards, marketing software, cold calling, e-mails, etc.
Prepare and maintain recruitment metrics and reports to track progress and make data-driven decisions.
Collaborate and mentor team members.
Ensure a positive candidate experience throughout the recruitment process by providing clear communication and feedback.
Ad hoc recruitment projects as needed.
Create a continuous improvement mindset and operating cadence to improve processes, as they impact candidates, hiring managers, leaders, and HR team members.
Develop and enhance the employer brand to attract top talent, including the creation of compelling job advertisements, career pages, and team member value propositions.
Utilize data and analytics to track recruitment metrics, assess the effectiveness of recruitment strategies, and make data-driven decisions to improve hiring processes.
Ensure the implementation of best practices, technology, and tools to streamline and enhance recruitment processes.
Required Education, Experience and Credentials:
Bachelor's Degree in HR or related field or equivalent experience
3-5 years of full life-cycle recruiting experience in a metrics-driven environment
2+ years of healthcare recruitment experience; 1+ years of RN recruitment experience
Prior experience in sourcing passive candidates is required
Required Knowledge, Skills and Abilities:
Familiarity with HR databases and applicant tracking systems, knowledge of Workday a strong plus.
Ability to manage 40+ requisitions at a time and multiple candidate submittals/wk
Proficiency with computer platforms and applications (Word, Excel, PowerPoint).
Proven ability to take initiative, use consultative skills and build strong, productive relationships.
Highly self-motivated and driven.
Demonstrated track record of recruitment experience and or meeting KPIs.
Proven ability to take initiative, use consultative skills and build strong, productive relationships.
Must have strong interpersonal, verbal, and written communication skills (phone & in person).
Exceptional time management; proactive with a strong sense of urgency.
Ability to prioritize and complete projects within deadlines.
The Salary for this position generally ranges between $60,000- $80,000 annually
This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.
#LI-RS1
This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.
If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
$60k-80k yearly Auto-Apply 5d ago
Senior Coordinator, CFS (Administrative) - Hybrid
United Way Hudson Co 3.1
Miami, FL jobs
Salary Range: $43,269.00-$46,360.13 annually
Hybrid Schedule: 2 days from home and 3 days on-site
Benefits (The Good Stuff)
3 WKS+ Vacation Paid*
12 Paid Holidays
12 PTO Paid Days
Competitive Health Benefits Package
Wellness Program Reimbursements up to $50/month
Short Term Disability at NO COST
Life Insurance & AD&D 2X Annual Salary at NO COST
Employee Assistance Program
Retirement Plan UP TO 6% Employer Funding
Professional Development Opportunities
Discounted On-Site Early Childhood Care
Tuition Assistance for Early Education Degree
Free Monthly Transit Card
*Vacation amounts may vary based on roles, schedules, and years of service
Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!
United Way Miami, Inc. is hiring a Client Services Navigator, MU, to join our team. As Client Services Navigator, MU, you will provide program administrative and coordination support to the United Way Center for Financial Stability
UWM is an equal opportunity employer and a drug-free workplace. Please visit our Career site homepage to view our EEO statement and Drug-Free policy.
Principal Duties and Responsibilities:
Acts as the first point of contact for the UWCFS and has the full responsibility of welcoming, greeting, and directing all customers, including clients, partners, and stakeholders visiting, emailing, or calling.
Develops and implements a system for triaging all inquiries to the UWCFS, developing expertise in the Financial Coaching process to best handle complex situations, be able to troubleshoot inquiries that may arise when Financial Coaches are not immediately available, and provides input for process improvement to adjust to the current needs of customers and demand of service requests.
Assist in developing and implementing onboarding timelines and training for all new CFS team members, including new staff and volunteers.
Create and execute processes around the UWCFS VITA site, particularly training and managing volunteers, in-person and virtual service schedules, managing online tax platforms, and maintaining day-to-day operations during peak tax season.
Provide administrative support and follow-up for the UWCFS that includes but is not limited to: setting up appointments; booking travel; composing/drafting letters; typing; data entry; filing; word-processing; proof reading; managing internal and external correspondence; mailings; report generation and queries; preparing expense reports, creating presentations for external and internal events, and developing outreach materials.
Manage relationships and communication systems with key program partners and priority client referrals, including Mission United, employer partners, and internal referrals.
Schedule and coordinate internal and external meetings and events, including coordinating with key organizations and community partners. Recruit volunteers for the various committees and task forces. Assist other staff with projects.
Provide telephone support for the program that includes but is not limited to: answering calls; recording and delivering accurate messages; referring complaints and requests for information to appropriate staff, and following up as needed.
Collect and track information; manage databases; prepare division reports. Conduct research and special projects as needed.
Understand United Way and effectively interact with other areas internally to maximize and leverage opportunities
Due to the leadership role United Way is called upon to play in the community, particularly in times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.
Requirements
Education Requirements: Associate degree or equivalent experience.
Experience Requirements: One to three years' work experience in an office environment.
Technology Requirements: Must have knowledge of modern technology and be able to adapt quickly to new software, browsers, and systems.
Other Essential Knowledge/Skills: Must be detail-oriented and able to multitask in a fast-paced environment. Strong customer service skills required. Ability to function in a team environment. Proficiency in written and spoken English nis ecessary; Spanish speaking ability is required.
Career Growth: We encourage you to grow through formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
Apply with confidence! Research indicates that individuals may hesitate if they don't meet every requirement. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.
Salary Description $43,269-$46,360.13 annually
$43.3k-46.4k yearly 10d ago
Leadership Development Partner
One Eighty Success 3.8
Orlando, FL jobs
Are you a natural leader who is passionate about personal and professional growth and development? Keep reading!
We are seeking talented individuals to work as independent contractors. Partnering with a reputable global company in the personal development industry, you will enjoy the flexibility of setting your own schedule and working from home or remotely.
Our company is dedicated to helping people unlock their full potential through our award-winning products and events. We believe that everyone has the power to transform their lives and create a better future for themselves and others.
As an independent contractor with our team, you will have the opportunity to build a successful business while being part of a supportive community.
We offer full training and support, a generous compensation plan, and no quotas or minimums to meet. We believe in empowering our team members and providing ongoing mentorship and coaching from experienced professionals.
We are looking for individuals who are positive, driven, and eager to make an impact. You don't need to have any prior experience, but a genuine interest in helping others and a willingness to learn and grow is essential.
By joining our team, you will have the the freedom to create your own path and an opportunity to make a meaningful difference in people's lives while building a rewarding career on your own terms.
So if you are seeking a fulfilling career that allows you to achieve your goals, make a difference in people's lives while growing both personally and professionally, then we want to hear from you!
Take the first step towards a fulfilling new career and Apply Now!
$98k-144k yearly est. 60d+ ago
Assisted Living Advisor
Senior Care Authority 4.0
Boynton Beach, FL jobs
Benefits:
Bonus based on performance
Flexible schedule
Training & development
Senior Care Authority is currently searching for people in the Home Health, Senior Care or related Health fields in North Broward or Palm Beach County, FL who are looking for a CHANGE.
Approximately 10,000 people turn 65 every day. Many of them will need some type of elder care services. The increasing number of seniors, along with senior living housing environment changes, means there is a growing need for empathetic & compassionate people to help solve issues that families face during trying times. The successful candidate will be a part of a team committed to improving the lives of seniors and their families.
-You LOVE to network, you know a lot of interesting, upstanding citizens of North Broward and Palm Beach Counties.
-Increase awareness of Senior Care Authority through outreach, networking and public speaking opportunities.
-Develop relationships with key referral source, through cold calls, pre-arranged meetings and other direct sales activities.
-Have a desire to help families through stressful times associated with their search for the most appropriate living option for their loved one (Assisted Living, Independent Living, Memory Care, Residential Care Homes).
-Act as an advocate for your family through the entire process. Set up and attend tours. Work and travel to clients from home.
This is a commission-only position with a generous commission split. We will provide training and support.
Qualifications
Bachelor's Degree from a four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience
Ability to deliver results while working in a highly independent environment - SALES and CONSULTING EXPERIENCE a plus
Demonstrated ability to access family situations and quickly develop solutions based on family needs
Document history of ability to develop and maintain good working relationships
History of the senior care industry, medical sales or home health sales preferred
Relationships with staff at doctors' offices, Skilled Nursing Facilities, home health agencies, and hospitals a plus
Ability to multitask; talk on the phone and take notes on the computer
Strong computer skills necessary in email and Google Docs or Microsoft Office
Flexible work from home options available.
Compensation: $2,000.00 - $20,000.00 per month
Senior Care Authority offers a great opportunity for you to lead a more purpose-driven life through our senior care advisor jobs. We're a fast-growing organization with over 80 independently-owned locations nationwide. When you join us in helping seniors live safely and happily, you become part of an exciting and growing business. At Senior Care Authority , we offer expertise, support, and resources to guide families as they navigate senior living and care options for their loved ones. We are committed to the highest level of integrity, compassion, and service in the industry. Search our senior care jobs using the filters above to find out more.
This franchise is independently owned and operated. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Senior Care Authority Corporate.
$32k-57k yearly est. Auto-Apply 60d+ ago
Billing Coordinator - CTI Pulmonology and Thoracic Surgery (hybrid)
Northwestern Memorial Healthcare 4.3
Chicago, IL jobs
Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
Performs charge capture for all procedures completed in the Bronchoscopy suite. This includes:
Audit of CPT codes associated with each procedure
Confirmation of supplies used and verification of alignment with operative notes
Assists patients with billing and insurance related matters including communicating with patients regarding balances owed and other financial issues and facilitating collection of balances owed.
Educates patients about financial assistance opportunities, insurance coverage, treatment costs, and clinic billing policies and procedures.
Collaborates closely with physicians and technicians to understand treatment plans and determine costs associated with these plans; Works closely with the staff on managed care and referral related issues; communicates findings to patients.
Coordinates the pre-certification process with the clinical staff as it relates to procedures in the Bronchoscopy Suite and Operating Rooms
Handles billing inquiries received via telephone or via written correspondence.
Responsible for thoroughly investigating and understanding financial resources or programs that may be available to patients and educating staff and patients about these programs.
Conducts precertification for appropriate tests or procedures and facilitates the process with managed care and the clinical team. Documents all information and authorization numbers in Epic and acts as a liaison for follow-up related to precertification.
Performs activities and responds to patient inquiries related to billing follow-up.
Requests necessary charge corrections.
Identifies patterns of billing errors and works collaboratively with department manager and outside entity to improve processes as needed.
Provides guidance regarding clinical documentation to optimize charges and RVUs
Confirms coding accuracy based on clinical documentation and reviews common errors or misses with physicians and leadership.
The Billing Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Billing Coordinator is responsible for processing charges, payments and/or adjustments for all services rendered at all NM Corporate Health Clinics. Researches and follows- up on all outstanding accounts. Answers all calls regarding charges and claims, providing exceptional customer service to all callers. Possesses extensive knowledge of coding, billing, insurance and collections procedures and coordinates the accounts receivable functions. Performs weekly claims, monthly late bills and patient statement runs and reviews accounts to be placed with an outside collection agency.
RESPONSIBILITIES:
Department Operations
Ensures patient demographic and billing/insurance information is kept current in the computer application. Documents all patient and company contacts.
Reviews daily clinic schedules and tracks receipt of documentation to assure completeness of charge capture.
Ensures notes are is placed in systems, clearly identifying steps taken, according to established procedures.
Works with patients/clients to establish payment plans according to predetermined procedures.
Handles all incoming customer service calls in a professional and efficient manner. Provides exceptional service to all customers, guarantors, patients, internal and external contacts.
Prepares itemized bill upon request; explains charges, payments and adjustments. Produces a clear and understandable statement to individuals on any outstanding account balance.
Responsible for timely submission of accurate bills and invoices to clients, patients and insurance companies.
Ensures timely posting of all charges, payments, denials and write-offs to the appropriate account, maintaining the highest level of quality for each transaction processed within 48 hours of receipt.
Responsible for balancing each payment and adjustment batch with reconciliation report and bank account deposits after completion.
Ensures compliant follow up procedures are followed, to third party payers regarding outstanding accounts receivables.
Run outstanding A/R reports, follow-up on unpaid claims or balances with insurance companies, patients, and collection agency, as defined by department.
Perform daily systematic review of accounts receivable to ensure all accounts ready to be worked are completed.
Recommend accounts for contractual or administrative write-off and provide appropriate justification and documentation.
Denials and appeals follow-up including root cause analysis to reduce/prevent future denials.
Reviews, prepares and sends pre-collection letters as defined by department procedures.
Identifies and sends accounts to outside collection agency.
Prepares and distributes reports that are required by finance, accounting, and operations.
Handles all work in an accurate and timely manner, consistently meets or exceeds productivity standards, quality standards, department goals and deadlines established by the team.
Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices.
Identify opportunities for process improvement and submit to management.
Demonstrate proficient use of systems and execution of processes in all areas of responsibilities.
Communication and Teamwork
Fosters and maintains positive relationships with the Corporate Health team, Human Resources, NM employees and physicians.
Provides courteous and prompt customer service. Answers the telephone in a courteous professional manner, directs calls and takes messages as appropriate. Checks for messages and returns calls.
Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
Communicates appropriately and clearly to physicians, manager, nursing staff, front office staff, and employees. Maintains a good working relationship within the department. Organizes time and department schedule well. Demonstrates a positive attitude.
Service Excellence
Displays a friendly, approachable, professional demeanor and appearance.
Partners collaboratively with the functional areas across Northwestern Medicine in support of organizational and team objectives.
Fosters the development and maintenance of a cohesive, high-energy, collaborative, and quality-focused team.
Supports a “Safety Always” culture.
Maintaining confidentiality of employee and/or patient information.
Sensitive to time and budget constraints.
Other duties as assigned.
Qualifications
Required:
High school graduate or equivalent.
Strong Computer knowledge, data entry skills in Microsoft Excel and Word.
Thorough understanding of insurance billing procedures, ICD-10, and CPT coding.
3 years of physician office/medical billing experience.
Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.
Ability to work independently.
Preferred:
3 years of physician office/medical billing experience in Corporate Health/Occupational Health a plus.
CPC (Certified Professional Coder) or R (Registered Medical Coder) Certificate a plus.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$45k-58k yearly est. 24d ago
Sr Business Consultant (Remote and Temporary)
Maximus 4.3
Jacksonville, FL jobs
Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes.
- Position is remote and temporary through August 31, 2026
- Must be available to work the occasional weekend or holiday depending on business needs
- Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
-You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed.
Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3
Essential Duties and Responsibilities:
- Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects.
- Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques.
- Assist in establishing standards for information systems procedures.
- Develop solutions to a variety of complex problems.
- Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses.
- Follow Information Management guiding principles, cost savings, and open system architecture objectives.
Responsibilities:
- Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes.
- Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction.
- Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies.
- Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times.
- Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders.
- Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable.
- Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives.
This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
120,000.00
Maximum Salary
$
130,000.00
$77k-103k yearly est. Easy Apply 2d ago
Sales Development Representative (HYBRID)
Inbody 3.7
West Palm Beach, FL jobs
About Our Company:
InBody is a worldwide leader in the health metrics field, revolutionizing the industry with innovative technology and devices. InBody's products are trusted by top research facilities, fitness centers, hospitals, and health centers around the world because of their accuracy, reproducibility, and ease-of-use.
We proudly produce advanced health technology designed to make understanding and improving health and wellness accessible to everyone. From class-leading body composition analyzers to user-friendly automated blood pressure monitors, our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well-being.
About the Role:
We are seeking a Sales Development Representative to drive InBody's growth and success. You will prospect, qualify, and nurture leads through the sales pipeline, ensuring a seamless handoff to the sales closers. You will research and engage with potential customers, manage and qualify leads in the CRM, collaborate with sales and marketing teams, build strong relationships, and present product value while staying updated on industry trends and continuously honing your sales skills.
The ideal candidate is driven to meet sales targets, build network, and grow the business. We seek an optimistic self-starter who is adaptable, open to feedback, able to manage multiple tasks effectively, thrives under pressure, and enjoys teamwork. It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant, growth is immense, and opportunities abound.
If you are looking to start a career in medical and health sales, this is the perfect position for you!
This is a full-time, hybrid position at our office located in West Palm Beach, FL.
Essential Responsibilities:
Lead Prospecting - Conduct research to identify and target potential customers within the defined market segment. Utilize various channels, including email, phone calls, social media, and networking events, to engage with prospects and generate new leads.
Qualification and Nurturing - Communicate with leads to understand their needs, pain points, and challenges. Assess their level of interest and qualification to determine their potential as a valuable customer.
Sales Pipeline Management - Effectively manage and organize leads in the CRM system, ensuring accurate and up-to-date information. Progress leads through the sales funnel, qualifying them for handover to the sales closing team.
Collaborative Teamwork - Work closely with the sales and marketing teams to align strategies and share valuable insights gathered from interactions with prospects. Contribute to the development of effective sales and marketing campaigns.
Relationship Building - Build and maintain positive relationships with prospects, understanding their needs and providing relevant information about our offerings. Showcase the value of our products/services and highlight their potential impact on the prospect's business.
Continuous Learning - Stay up to date with industry trends, product knowledge, and competitive landscape to enhance your sales skills and knowledge. Participate in training sessions to improve prospecting and qualifying techniques.
Essential Qualifications:
1-2 years of relevant work experience
1+ years of sales experience desired but not mandatory
Ability to handle rejection and maintain high daily call volume (100+/day)
Proficiency with CRM software (e.g., Zoho) and proficiency in using sales productivity tools.
Demonstrated success in prospecting and qualifying leads, resulting in successful handoffs to the sales closing team
Excellent organizational and time management skills with the ability to prioritize and manage multiple projects and deadlines
Exceptional oral and written communication skills, including persuasive negotiation, public speaking, and presentations
Strong critical thinking, analytical and problem-solving skills
Valid driver's license with a clean driving record
Travel (up to 10%) for business trips and tradeshows as needed
Ability to lift 65lbs
Bonus Qualifications:
Adaptive
Open to Feedback
Active Listener
Strong Multitasker
Resilient
Collaborative
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits Summary*:
Medical (PPO), dental (PPO), vision (PPO), & life insurance*
Flexible spending account (FSA) and dependent care account (DCA)*
401(k) plan with up to 3% company match*
Paid vacation and sick leave
11 annual paid holidays and paid time off for birthday
Corporate wellness program, including gym membership reimbursement and ergonomic desk set-up
Discounted pet insurance
Job-related training reimbursement*
*The above-stated benefits may change without prior notice and will begin after successfully completing the 90-day introductory period and/or other tenure requirements.
Pay Rate Range:
$ 21.63 - $31.25 per hour (+ bonus potential)
COMMITTED TO EQUAL OPPORTUNITY
Biospace Inc dba InBody believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our equal employment opportunity policy statement, the EEO is the Law Poster and Supplement, and Pay Transparency Nondiscrimination Provision reaffirm this commitment.
InBody is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our HR team at **************.
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$21.6-31.3 hourly 10d ago
Infrastructure Engineer
Midtown Athletic Clubs 4.2
Chicago, IL jobs
Midtown is seeking an Infrastructure Engineer to join our world-class team at our Chicago headquarters.
The team is based in our HQ office in Chicago (3611 N Kedzie Ave.) and supports all club locations.
The role is hybrid work-from-home and required to also come in the office in Chicago 2 days per week (Monday/Tuesday)
The position is based in the Chicago area and will involve travel to Midtown club locations.
About Our Company
We work at Midtown to inspire people to transform their lives-and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.
Who We Want
We are looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.
The Position
The Infrastructure Engineer is responsible for implementing, supporting, and maintaining Midtown's infrastructure systems. The position is a hands-on technical role and requires a strong foundation in on-premise networking and infrastructure, as well as expertise in Microsoft Azure cloud services. The Infrastructure Engineer will work on projects, serve as escalated support, and help monitor server systems to ensure reliable uptime, performance, and security across all our corporate and athletic club locations. This person is responsible for analyzing the needs of the business and working with the Midtown IT team to implement new cost-efficient technical directives and present project plans on how to best address infrastructure issues/shortcomings.
The team is based in our HQ office in Chicago (3611 N Kedzie Ave.) but will require frequent travel to all Midtown locations as projects require.
The role is hybrid work-from-home and required to also come in the office in Chicago
This position is based in the Chicago area and will involve frequent travel to all eight Midtown club locations as projects require
ROLE AND RESPONSIBILITIES
Design, deploy, and maintain on-premise and Azure cloud infrastructure using performance and security best practices.
Implement hybrid cloud solutions integrating SaaS and on-premise systems.
Manage Azure resources including VMs, networks, storage, and containers.
Support and maintain Hyper-V infrastructure.
Apply security best practices and ensure compliance with data protection regulations.
Implement RBAC, network security groups, and collaborate on vulnerability remediation.
Manage LAN, SD-WAN, Wi-Fi, VPNs, and firewalls.
Maintain hybrid Microsoft Entra ID and Active Directory infrastructure including Group Policy management.
Monitor system performance using tools which include Microsoft SCOM, Azure Monitor, Application Insights, and Log Analytics.
Ensure high availability (HA), disaster recovery (DR), and business continuity (BCP) in on-premise and Azure cloud environments.
Optimize infrastructure services for the best cost efficiency and scalability.
Support software developer infrastructure including Azure containers, APIs, and app services.
Work with IT Security team to review security configurations, identify risk items, and perform vulnerability remediation.
Serve as an escalation point for infrastructure and support teams.
Maintain technical documentation and ensure alignment with security standards.
Provide off-hours support for critical upgrades/outages and conduct periodic site visits (25% travel).
Other duties assigned by manager.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelors in IT-related field or certificate equivalent.
4+ years in Infrastructure Engineering.
3+ years with Azure design/support.
Skilled in Azure Rights Management & Cloud App Security.
Proficient in PowerShell.
SCCM/SCOM, Active Directory, Group Policy expertise.
Hands-on with networking, virtualization, DNS, DHCP, ADFS, Firewall, VPN, certificate management.
Deep knowledge of Microsoft 365, Exchange, SharePoint, Teams, Intune, Defender, Purview.
Strong communication and problem-solving skills.
Eager to work with multiple teams and projects at the same time.
Experienced in a on-premise/cloud admin or similar role.
PREFERRED SKILL
Azure Network Engineer Associate (AZ-305), Azure Developer Associate (AZ-204), Microsoft Azure Administrator Associate (AZ-104).
Azure-based app development resources which include containers, APIs, and app services.
CCNA or Network related certificate/degree.
Business Continuity or Disaster Recovery planning experience.
IT Security Remediation experience.
ASSOCIATE BENEFITS
Complimentary club membership.
Discounts on Midtown products and services.
Access to hundreds of free courses for professional development.
Health insurance for eligible full-time associates (30+ hours a week).
And more.
Associate Benefits
Members of the Midtown team receive:
Salary Range: $105,000-$115,000. The actual compensation will depend on experience, and/or additional skills you bring to the table. Complimentary club membership
Benefits: Please refer to the link here for a copy of benefits and perks offered by Midtown for our full and part time associates.
You may also visit: **********************************************
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
$105k-115k yearly Auto-Apply 60d+ ago
Financial Wellness Coach, CFS - Hybrid
United Way Hudson Co 3.1
Miami, FL jobs
Salary Range: $47,390-$50,996.14 annually
Hybrid Schedule: 2 days from home and 3 days on-site
Benefits (The Good Stuff)
3 WKS+ Vacation Paid*
12 Paid Holidays
12 PTO Paid Days
Competitive Health Benefits Package
Wellness Program Reimbursements up to $50/month
Short Term Disability at NO COST
Life Insurance & AD&D 2X Annual Salary at NO COST
Employee Assistance Program
Retirement Plan UP TO 6% Employer Funding
Professional Development Opportunities
Discounted On-Site Early Childhood Care
Tuition Assistance for Early Education Degree
Free Monthly Transit Card
*Vacation amounts may vary based on roles, schedules, and years of service
Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!
Are you seeking a rewarding career that will not only make a positive impact on others but also enrich your own life? Do you have a passion for empowering individuals to achieve financial independence and stability? United Way Miami has the perfect opportunity for you! We are currently seeking a Financial Wellness Coach at the United Way Miami Center for Financial Stability.
As a Financial Wellness Coach, you will play a vital role in advancing our mission to support families in building and maintaining financial stability. You will guide and inspire clients on their journey toward economic well-being, providing them with the tools, knowledge, and resources necessary to overcome financial obstacles. Through personalized one-on-one coaching, group workshops, and access to valuable resources, you will empower individuals to create lasting financial change for themselves and their families. Join our dynamic team and be a catalyst for a prosperous and secure future for those you serve!
UWM is an equal opportunity employer and a drug-free workplace. Please visit our Career site homepage to view our EEO statement and Drug-Free policy.
Principal Duties and Responsibilities:
The following outlines the primary duties and responsibilities of the role. The role is not limited to these functions and may change based on programmatic and organizational needs:
Direct Client Services
Provide personalized one-on-one coaching (in-person, virtual, or phone call) and training to help clients build financial capability, shift financial behaviors, and achieve financial goals.
Conduct holistic assessments of individuals and families to better understand their financial situation and needs.
Engage clients in long-term coaching relationships, educating them on financial principles and best practices.
Collaborate with clients to create individualized financial stability plans, including goal-setting, budgeting, savings, credit building, debt management, and utilization of financial services.
Follow up, monitor, and evaluate clients' progress, adjusting plans as needed for their continued success.
Outreach and Engagement
Perform outreach and attend events to promote services, engage potential clients, and build relationships with partners.
Deliver group workshops and seminars on various financial literacy topics within the community.
Promote United Way Center for Financial Stability to the Miami-Dade community, local businesses, the social service community, and other key groups.
Represent United Way at various community meetings, conferences, and committees; attend and participate in UW special events to support our fundraising efforts.
Understand United Way and effectively interact with other areas internally to maximize and leverage opportunities.
Resource Referral and Management
Identify and refer participants to other community resources and services, as needed, to achieve long-term financial success.
Identify, cultivate, and maintain effective relationships with key providers of other community resources and services, coordinating efforts as needed to maximize client impact.
Data and Reporting
Maintain accurate and detailed records of client activities, success stories, outreach and engagement activities, and professional development trainings.
Ensure all client and training data are captured in our systems and data workbooks.
Ensure client's physical and electronic files are accurate, up to date, and secure.
Submit complete and timely weekly, monthly, and quarterly updates.
Monitoring and Evaluation
Meet required quarterly and annual program deliverables.
Collect and track information; manage databases; prepare division reports. Conduct research and special projects as needed.
Track client service usage and outcomes, providing reports on service effectiveness and client satisfaction to improve service delivery.
Provide programmatic input and feedback to improve service delivery, program effectiveness, and innovation.
Collaborate with leadership to refine coaching methods and improve program effectiveness.
Submit timely weekly, monthly, and quarterly reports to the leadership team.
Requirements
Education Requirements: Associate degree preferred or equivalent experience. Some knowledge of personal finance (a plus, not required - necessary training provided for the role). Opportunities for training and professional development will be available.
Experience Requirements: One to three years' work experience in an office environment, 1:1 client engagement/case management experience welcomed.
Technology Requirements: Advanced Outlook, Advanced Microsoft Office suite. Knowledge of modern web browsers.
Other Essential Knowledge/Skills: Must be detail-oriented and able to multitask in a fast-paced environment. Strong customer service skills required. Ability to function in a team environment. Proficiency in written and spoken English is necessary; Spanish speaking ability is required. Contacts: Internal. Communicate with all levels of the organization to exchange information, collect information, and coordinate projects. External. Communicate with volunteers, key volunteers, donors/ contributors, general public, vendors, public/government agencies, United Way agencies, and media to exchange information, collect information, coordinate projects, and sell or buy services.
Career Growth: We encourage you to grow through formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
Apply with confidence! Research indicates that individuals may hesitate if they don't meet every requirement. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.
Salary Description $47,390-$50,996.14 annually
$47.4k-51k yearly 10d ago
Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Lombard, IL jobs
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 21d ago
Hybrid Licensed Sales Consultant
Stanton Optical 4.0
Cutler Bay, FL jobs
Reports to: Brand (Store) Manager Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical our Sales Consultants create an easy and memorable experience for all of our patients and customers when assisting them throughout our unique sales process to fulfill their eyewear needs. We are looking to match self motivated individuals with a role where they are ultimately in charge of their earning and career potential.
About us:
Stanton Optical is among the nations fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands
Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:
Vision: Modernizing the eye care experience for all people
Mission: Making eye care easy
Values: iCARE
* Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
* Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
* Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
* Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
* Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.
Why join our winning team?
* We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nations top optical retailers.
* We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
* Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
* Paid time off that increases with seniority
* Professional development and promotion opportunities
* Employee recognition programs
* Employee Assistance Program (EAP)
* Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
* We offer competitive variable compensation opportunities and commission on sales.
* Work with an amazing team!
Duties & Responsibilities:
* Greet our patients and customers as they enter the store, identify patients needs to ensure an easy and memorable experience while providing promotional products and services available.
* Assists patients and customers to choose eyewear that best fit their budget requirements as well as eye care needs.
* Troubleshoot and identify problems related to prescription.
* Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
* Attain sales goals established while complying with company and local policies and procedures.
* Adhering to quality control standards including OSHA and other safety requirements.
* Ensure brand standards by performing basic housekeeping duties when necessary.
* Identify and troubleshoot problems related to prescriptions to resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
* Measure, fit, and adapt lenses and frames for clients, both onsite and virtually, according to written optical prescription or specification, determining the specifications of lenses, making minor repairs or adjustments to eyewear, etc.
* Onsite or virtual sign off of jobs, once you confirm the power ranges and specific lens measurements by frame, examine written prescriptions to determine the specifications of lenses, and verify that lenses have been ground to specifications.
* Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
* Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
* Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
* Other duties as assigned and required.
Key Qualifications
* You have 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment
* You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
* You have the skills necessary to communicate effectively with a diverse group of people
Are you the perfect fit?
* Do you share our vision of modernizing eye care for all people and making eye care easy?
* Do you have a valid ABO/NCLE and/or State license in the applicable State?
* Do you have a high school diploma or equivalent required?
* Are you passionate about outstanding customer/patient care and eager to share that passion with others?
* Do you have a strong interest in learning, embracing and fostering innovation among your team?
* Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
* Do you have schedule flexibility? Work hours will be determined based on business needs
* Are you knowledgeable about MS Word, Google Docs
Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.???????
If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.