Sr. Executive Host - Domestic Asian Marketing
Wynn Resorts job in Las Vegas, NV
The Domestic Asian Marketing Senior Executive Host is responsible for developing and coordinating programs to attract premium and high-limit players and host such guests to ensure guest satisfaction and repeat visits.
Essential Job Duties & Responsibilities
Follows all Wynn Las Vegas core values and property and department standards are implemented and applied.
Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.
Delivers and maintains a maximum level of service.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Monitor existing high-limit guest programs and develop knowledge of customer betting habits, credit situation, and levels of participation to manage programs to ensure maximum profit margins, adequate play levels, and appropriate cost control.
Host high-limit guests and accommodate their needs within program guidelines to ensure guest satisfaction and encourage return visits.
Award customer complimentary based on gaming action and program guidelines.
Coordinate, set up, and confirm guest rooms, meals, and gaming reservations.
Assists guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort.
Support organization of special functions (parties, tournaments, etc.) and participates in telemarketing efforts to invite customers to special evet, individual visits, and/or obtain feedback on customer satisfaction.
Authorizes credit and complimentary in accordance with guidelines and policies.
Works with safety as a priority and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
High school degree or equivalent required; Additional education or related sales and marketing training strongly preferred
A minimum of Four (4) years of previous experience as a casino host
Ability to communicate clearly and effectively in English (both in verbal and written form) in addition to the following languages: Mandarin and/or Cantonese and/or Vietnamese
Possess a clear understanding of Asian culture
Must be flexible regarding schedule with the ability to work varied days and times
Technical capacity; proficiency in Microsoft Office, specifically Outlook, Word and Excel
Outstanding customer service and communication skills for telemarketing and greeting guests
Ability to think independently in making real-time decisions to maximize guest service experience
Highly organized, self-motivated and detail oriented
Possess sharply honed interpersonal skills, inspire confidence and exude authenticity with regard to both guest and team interactions
Effective time management skills and ability to perform multiple tasks simultaneously
Must present well-groomed professional appearance at all times
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
Butler - Villa Services
Wynn Resorts job in Las Vegas, NV
The Villa Service Butler is responsible for providing exceptional personalized service to all Villa Suite guests. A Butler sets priorities, anticipates needs, and simultaneously manages multiple tasks while being detail orientated and courteous. A Butler proactively seeks new ways to impress our VIP guests, creates solutions to problems, and reacts to requests, comments, or challenges efficiently and according to company standards. A Butler is well-organized and conducts him/herself with integrity and accountability at all times.
Responsible for preparing and setting-up arrival Villas/Suites and/or Gaming Salons according to guest or Host preferences.
Ensuring all Villa/Suite set-ups, inspections, tours, and restocks are completed according to Villa Services standards.
Greeting and escorting guests to and from their Villa/Suite and their preferred destinations.
Performing and facilitating all valet services including but not limited to: unpacking/packing luggage, logging laundry and dry cleaning, pressing and steaming and shoe polishing.
Arrange all in-room or Spa and Salon services.
Responsible for all Food & Beverage services in the Villas/Suites and Gaming Salons including: picking-up, delivering, and serving food & beverage orders; bartending; bussing; organizing and coordinating cocktail events or receptions.
Coordinates transportation pick-ups or drop-offs and procures off-property guest requests.
Arranges all Concierge and Business Service needs including: booking dinner, spa, salon, golf and show reservations; setting up laptop, printer, or Wi-Fi connections; packaging and shipping; photocopy and printing.
Must be able to initiate and engage in conversation in a professional and friendly manner while maintaining confidentiality at all times.
Actively communicates and assists all supporting departments (Ex: Housekeeping, Engineering, Security, Floral/Horticulture, Sound & Video) to gain entry to the guest rooms as needed and reporting guest issues or requests and following up to ensure completion.
Communicates information received from guests, hosts, peers, and management in a clear and professional manner.
Maintains the Wynn standards of service with guests and co-workers at all times.
Looks for opportunities to assist peers, guests, other departments or leaders at all times.
Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork.
Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all.
Understands safety is a priority and always follows department and company safety and health code standards.
Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities.
Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests.
Attends required meetings and training classes and incorporates knowledge gained into daily work practices.
Performs all other job related duties as assigned.
Qualifications
Should have at least 2 years of Food and Beverage experience preferable in gourmet fine dining. Good knowledge of food service, wine, and bartending skills.
Candidate must be able to work efficiently within a team environment. Must be a respectful and courteous team player.
Must possess a positive, “whatever it takes” attitude and maintain a positive attitude especially during stressful periods.
Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
Should possess excellent communication skills. Effective listening skills with strong decision-making abilities necessary.
Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus.
Must be able to manage multiple tasks and be detailed oriented while maintaining service integrity.
Must be available to work all shifts and days. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation.
Must maintain the highest level of confidentiality at all times regarding guests and staff.
Candidate must be well groomed and professional.
Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.
Must be at least 21 years of age or older and must be able to perform all essential functions of the position.
Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
Casino Shift Manager
Reno, NV job
Come join Team Atlantis! The Casino Shift Manager is the Acting General Manager on Duty and is responsible for performing numerous daily tasks and routines that ensure quality service is provided to all guests. During each shift, the Casino Shift Manager will visit each operational area and converse with guests and Team Members to promote and facilitate the highest guest service attainable by identifying and correcting daily operational deficiencies.
• Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands.
• Identify signage problems and notifying proper departments to correct.
• Assist in resolving Team Member issues, responsible for motivating Team Members to ensure they are providing quality service.
• Assist Managers and Supervisors to ensure that the operation is being managed in accordance with company standards.
• Maintain an active presence on the casino floor at all times.
• Works hand in hand with security to ensure the safety of guests and Team Members.
• Actively promotes Atlantis tournaments, promotions and events.
• Resolves guest complaints and assists with guest incidents.
• Provides regular communication with all levels of management with recommendations on improving effectiveness of operations.
• Performs other incidental and related duties as required and assigned.
While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
• State of Nevada Gaming License Required.
• Nevada Alcohol Awareness Card Required.
• Strong interpersonal and communication skills.
• Excellent analytical, organizational, and administrative skills.
• Working knowledge of resort and hospitality operations including casino games, hotel and restaurants.
• Proficient computer skills.
• Minimum 3 years management experience in a Table Games and Casino operations.
• Able to remain calm under work pressure.
• Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.
Apprentice Bartender
Las Vegas, NV job
YOUR MISSION (The Job Description)
Are you an aspiring bartender? If your answer is yes and you love working behind the bar and are still learning the art of mixology, then this is the perfect opportunity for you. You will support the beverage operation of the outlet through timely bussing and resetting of the bar, running food and beverage items while engaging in polite, responsive, and timely interaction with guests and teammates including basic menu descriptions. If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience!
Guest Room Attendant
Las Vegas, NV job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Clean hotel guest rooms to standards. Communicate with guests, supervisors and co-workers.
Clean hotel guest rooms to standards.
Check rooms and log status.
Check and stock cleaning cart.
Lift, bend and stretch while carrying out job duties.
Remove soiled linen from guest rooms and replace with fresh linen.
Understand and follow verbal and written job instructions, rules, regulations, directions and warnings.
Deep clean once a month (floor closure).
Remove trash.
Performs all relative miscellaneous duties as directed by supervisor.
Communicate with guests, supervisors and co-workers.
Qualifications
Be able to clean 14-15 rooms in 8 hours.
Be able to work with all chemicals.
Work well with other team members.
Be able to push, pull a 200 pound cart.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Busperson- Toucan Charlie's Buffet (Day)
Reno, NV job
Looking for a Full-time position? Atlantis' Toucan Charlie's Buffet & Grille is currently accepting applications for a Bus person position. Duties include clearing and set up restaurant tables, assisting the food servers in guest needs (ex: refilling drinks).
Shift: Day
Responsibilities
* Stock and maintains bus/dish cart station. Ensures necessary supplies, silverware, dishes, and paper products are available. Maintains the cleanliness and sanitation of the bus station area(s).
* Performs assigned opening duties to ensure a clean and well-organized station with proper supply levels. Ensures that the dining room is in guest ready condition.
* Removes unused settings, clears dirty dishes, provides water, coffee, ice tea and soda refills as requested. Pre-busses (removes excess dishes) from tables throughout the shift.
* Approaches tables promptly with a warm greeting. Assists the Food Servers with guest service.
* Greets and seats guests when a host/hostess is not present.
* As guests depart, clears and resets tables as quickly as possible. Removes all dishes and glassware from tables after guest has left. Cleans table surface and ensures proper sanitation. Sets tables in the proper order according to the company expectations.
* Uses a tray/bus tub at all times to clear all tables and to deliver beverages.
* Transports dishes from restaurant bus station area to dishwashing area. Sorts and separates silverware, dishes, and glassware in accordance with established guidelines.
* Maintains thorough housekeeping practices of the assigned station before, during and after the shift including floors, walls, chairs and tables.
* Empties and cleans all restaurant trash cans as needed. Routinely checks trash cans for discarded tableware and kitchen utensils. Retrieves and cleans as necessary.
* Must be familiar and proficient with menus and general restaurant operational policies to be able to answer guests' questions.
While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
Qualifications
* Previous bussing experience is preferred.
* Ability to lift and transport tubs of dishes and silverware, must be able to lift up to 50 lbs.
* Must be guest-oriented
* Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. *
Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
* Comprehensive benefits (medical, dental, vision, supplemental coverage)
* 401K retirement savings plan + discretionary match
* Education Tuition Reimbursement Program
* Paid Vacation
* Holiday Pay
* Weekly Resort Prizes
* Career Development and Training Workshops
* FREE daily meal
* Internal Advancement
Auto-ApplySpa Receptionist
Las Vegas, NV job
YOUR MISSION (The Job Description)
The Spa Receptionist will play an important role for day-to-day and ownership of the Spa Desk. They are responsible for guiding guests through treatment menu, accurately booking spa reservations, and assisting guests with retail purchases. The Spa Receptionist will be responsible for the implementation and monitoring of department objectives, standards and guidelines and other administrative processes.
The Spa Attendant will be responsible for providing an elevated level of guest service, though timely, engaging and attentive service. They proactively greet, interact and assist team members, fostering a positive harmonious work environment
Stage Technician (Must be referred through IATSE Local 363)
Reno, NV job
Essential Duties and Responsibilities include the following (other duties may be assigned as needed): * Install audio, décor, electrical, lighting, rigging and video equipment used for meetings, performances, events and exhibits to speciation * Operates/Monitors all said installed equipment to client/guest satisfaction
* Strike all equipment to the room/venue's original default state
* Reading and math skills required
* Understands various convention exposition, entertainment and audio visual design layouts
* Take measurements
* Can provide safe equipment operation
* Work with both internal and external guest/clients
* Must be patient
* Works with tact and diplomacy
* Acquire accurate information
* Will solve customer concerns within GSR's Guidelines
* Required to understand, speak, read and write English
* Understands all caution and safety information and notices
* Completes all job assignments
* Can communication with other Team Members, guests and clients
Qualifications:
* Education, training and experience that provides the required knowledge, skills and abilities to fulfill the position requirements
PHYSICAL DEMANDS
While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.
Steward, Kassi Beach Club - Pool
Las Vegas, NV job
YOUR MISSION (The Job Description)
The Steward position reports to Kassi Beach Club Executive Chef and is responsible for performing basic cleaning and dishwashing responsibilities with others or individually. All duties are to be performed in accordance with SNHD, Kassi Beach House and Virgin Hotels policies, practices, and procedures.
Culinary Trainee - Catering & Banquets
Wynn Resorts job in Las Vegas, NV
As a Culinary Trainee - Catering & Banquets you will be responsible for the following:
Job Responsibilities:
Responsible for assisting chef as needed in execution of production, assist in the daily preparation basic recipes, unloading, stocking and rotating products.
Maintains the cleanliness and sanitation of work area and equipment in accordance with the health department standards.
Must inform the chef of any shortages before the item runs out.
Maintain complete knowledge and use of equipment.
Must be able to breakdown work-station and complete closing duties by returning all food items to the proper storage areas, rotate all returned product, wrap, cover, label and date all items being put away, straighten up and organize all storage areas, clean up and wipe down food prep area, reach-in and walk ins.
Qualifications
Candidate must be able to communicate in English, read and follow recipes 2nd language a plus.
Requires a minimum of 1 year of culinary experience in a restaurant kitchen.
Experience in a 5 star or fine-dining restaurant preferred.
Candidates must exhibit basic knife skills and the willingness to learn and take direction from chefs and cooks.
Basic culinary knowledge a plus.
Requires the ability to work within a team environment.
Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
Candidates must be a minimum of 18 years of age.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Assistant Director - Security Operations
Wynn Resorts job in Las Vegas, NV
The Assistant Director of Security Operations is responsible for providing leadership and overall operational management for Security personnel, safeguarding the well-being and assets of employees, guests, and the Wynn Las Vegas property. The Assistant Director of Security Operations must adhere to all company policies and procedures, while upholding the Forbes Five-Star service standards and the Wynn Core Values and Behaviors.
Essential Duties
Actively communicates company updates, policy changes, hotel occupancy, special events, and messages from senior management to all team members in the department.
Conduct and oversee hiring process for Security Management.
Other duties requested by the Executive Director or Vice President of Security, Corporate Investigations, and Crisis Management.
Assisting the Executive Director of Security in preparing and implementing operating budgets and fulfilling staffing needs within budgetary confinements.
Conducting daily site inspections, reviewing incident reports, assisting with overseeing the Security Officers, Bike Officers, Access Control Officers, and special event personnel.
Designing, evaluating, and implementing efficient security measures for Wynn Las Vegas.
Working to efficiently investigate, analyze, and resolve guest and employee incidents.
Take command and actively mitigate incidents involving weapons or suspects known to illicit, or are displaying, physically aggressive behavior.
Responsible for coordinating executive protection services, including risk assessment and threat analysis, to ensure the safety of high-profile individuals.
Effectively manage and review use of force incidents, limiting liability, minimizing business disruption, and preventing guest and employee injuries.
Understands and is well-versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to patrons.
Perform crowd control and emergency incident management during crisis situations.
Control security incident scenes for safety and to protect the dignity of both patrons and employees.
Coordinate efforts for outside contractors, VIPs, vendors, and law enforcement personnel.
Maintain the company Forbes 5-star standards at all times, for guests and employees.
Appropriately document all incidents, in accordance with the security department guidelines, to include voluntary statements and department specific incident/reporting requirements.
Remain in compliance with all Wynn policies and procedures and department specific guidelines.
May be required to assist civil and law enforcement authorities in administrative proceedings and provide voluntary statements, in reference to involved incidents, up to and including testimony in court.
Qualifications
A minimum of 5 years prior supervisory or management experience in Hotel/Casino Security is highly preferred.
Previous law enforcement experience is highly preferred.
Working knowledge of local, state and federal laws and regulations regarding security operations.
Basic knowledge of Nevada Gaming laws and minimal internal control standards.
Knowledge of law enforcement use of force applications.
Must be able to respond in a controlled demeanor during stressful incidents and potential life-threatening crisis situations.
The ideal candidate will currently possess a Nevada Carrying Concealed Weapon (CCW) permit or a HR 218 (Law Enforcement Officer Safety Act) card. Candidates who do not currently hold either of the certifications must be able to obtain and maintain a Nevada CCW or HR 218 within six months of their hire date. Once obtained, the CCW or HR 218 certification must not expire or be revoked.
Must be able to obtain and possess a valid Nevada Gaming Registration, an Alcohol Awareness Card (AES), First Aid , Basic Life Safety, and CPR certifications.
High school graduate or equivalent is required, college graduates preferred.
Must possess strong oral and written communication skills, along with a working knowledge of basic computer programs (Word, Excel, Outlook email etc.).
Ability to communicate in English fluently and professionally. Additional languages preferred.
Must acquire a valid Nevada Driver's License upon employment.
Successfully pass a psychological evaluation that will be referred by the company.
Must be 21 years of age or older.
Must possess strong oral and written communication skills, along with a working knowledge of basic computer programs (Word, Excel, Outlook email, etc.).
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
Attendant Coffee / Barista - Starbucks - On Call
Las Vegas, NV job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Receive food and beverage orders from guests.
Prepare and serve food and beverages in accordance with established service standards.
Operate cash register, complete monetary transactions, and maintain an accurate bank.
Maintain cleanliness of snack bar areas.
Greet and take food and beverage orders from guests.
Prepare and serve food and beverages in accordance with established service standards.
Operate cash register, complete cash and credit transactions, and maintain an accurate bank at all times.
Maintain cleanliness of snack bar area.
Operate all necessary snack bar equipment.
Qualifications
Prior food handling experience preferred.
Must have excellent customer skills.
Must be able to stand and walk for extended periods of time for majority of shift.
Must be able to lift and maneuver up to 25 pounds.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Casino Host - Domestic Marketing
Wynn Resorts job in Las Vegas, NV
The Casino Host position will be responsible for the continuous acquisition of new players to grow property player base and increase revenues along with assuring retention and repeat business through all communication channels to include telemarketing. The Casino Host will constantly strive to exceed guest expectations through gracious and personalized service. The ideal candidate for this position will possess inherent customer service skills, a passion for guest care, and a commitment to proactive service and recovery as necessary.
Job Responsibilities
Work as a part of a team to grow the revenue and income managed by the Casino Marketing teams.
Develop one-on-one relationships with guests and provide exceptional service to cultivate and maintain relationships.
Ensure that all guests are assisted in an efficient and courteous manner. Resolve complaints and issues effectively while escalating concerns as appropriate.
Must be knowledgeable of, and be able to explain, games offered by the casino, current marketing events, promotions and programs along with benefits and privileges of using a Red Card.
Supports and assists in promoting new Wynn Rewards enrollments.
Arrange reservations, transportation and accommodations for guests.
Use sound judgment and make decisions in accordance with established comp and expense guidelines.
Assist with player development events.
Perform other related duties as required.
Competencies
Outstanding customer service and communication skills for telemarketing and greeting guests.
Ability to think independently in making real-time decisions to maximize guest service experience.
Highly organized, self-motivated and detail oriented.
Possess sharply honed interpersonal skills, inspire confidence and exude authenticity with regard to both guest and team interactions.
Effective time management skills and ability to perform multiple tasks simultaneously.
Technical capacity; proficiency in Microsoft Office, specifically Outlook, Word and Excel are preferred.
Must present well-groomed professional appearance at all times.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in both an office and casino environment.
Position Type/Expected Work Hours
This is a full-time position. Must be flexible regarding schedule with the ability to work varied days and times.
Qualifications
Education and/or Experience
High school diploma required
Additional education or related sales and marketing training preferred
Three (3) years of previous experience in casino, hospitality, telemarketing or other customer service environment
Language Skills
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations
Age, Certifications and Work Cards
21 years of age or above
A valid Nevada Gaming License and Alcohol Awareness Card are required and must be obtained before entering this position
Other Duties
This job description is not designed to contain an all-inclusive list of duties or responsibilities that are required of the employee for this position. These may change at any time with or without notice
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
Cashier Cage Representative
Reno, NV job
The Cashier Cage Representative is responsible for performing varied cashier and guest reward functions in a pleasant, efficient, and honest manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include, but are not limited to, the following:
* Responsible for controlling and accounting of transactions for the cage window and chip bank.
* Exhibit all conduct in accordance with Nevada Gaming Regulations and GSR policies and procedures, as well as all federal and state laws and regulations.
* Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors, and fellow team members.
* Perform guest and in house monetary transactions.
* Balance and issue bank to floor attendants, food and beverage, and hotel team members.
* Enter guest transactions into the company computer system accurately.
* Prepare paperwork, balance sheets, and documents in accordance with our standards and procedures and within the guidelines of internal controls.
* Transfer cash, chips, and checks between cage and departments in an accurate and efficient manner.
* Strictly adhere to department policies and procedures in order to maintain integrity of the cage operation.
* Comply with Federal 31 Procedures.
* Demonstrate a commitment to ensuring reasonable gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
* Display professional conduct, sound judgement, the highest level of professional integrity, and strong work ethic.
* Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
* Maintain excellent communication skills and interpersonal relations with guest, vendors, visitors, and GSR staff.
* Ability of complex reading, writing, math, and task completion skills is required.
* Must have the following skills: following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
* Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
* Must be a minimum of 21 years of age.
EDUCATION and/or EXPERIENCE
* 1 year of cash handling experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
* 6 months of casino cage cashier experience is preferred.
CERTIFICATES AND LICENSES
* Must be able to maintain appropriate Gaming License.
PHYSICAL DEMANDS
* While performing the duties of this job, the team member is constantly standing, bending over, frequently walking, crouching, and occasionally reaching overhead during the duration of their shift.
* Must be able to lift/carry 10lbs or less constantly.
* The team member will constantly have repetitive use of both feet and hands and require constant light and frequent firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
* Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
* The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
* Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and moving objects.
* The noise level in the work environment is usually moderate but may be loud at times.
* Team Member may be exposed to dirt/dust, odor, and/or secondhand smoke.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Security Analyst, IT
Las Vegas, NV job
YOUR MISSION (The Job Description):
This job is located on-site at Virgin Hotels Las Vegas. Remote work is not available for this position.
The Security Analyst will play a vital role in keeping all IT-related security, safety issues, and the day-to-day functionality of all network-related hardware and software secure. The Security Analyst will be responsible for generating reports for IT administrators and business managers to evaluate the efficacy of the security policies in place. Security Analyst will help make necessary changes for a more secure network and may also create training programs and modules to educate employees and users on proper security protocols.
Assistant Boat Captain - Bellagio
Las Vegas, NV job
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Captain Assistant of our exclusive Luxury Boat Experience will serve as both the face of the attraction and responsible for its flawless operation. This high-visibility role requires a sophisticated blend of guest engagement, operational oversight, and real-time decision-making. The candidate will be charged with upholding the standards of a world-class hospitality brand while driving innovation, safety, and unforgettable guest experiences on the water.
THE DAY-TO-DAY:
* Lead daily operations of the Boat Experience, ensuring all rides run efficiently, safely, and in line with luxury service standards
* Make real-time decisions regarding weather, safety conditions, guest needs, and operational logistics to ensure seamless performance and risk mitigation
* Coordinate with Engineering, Safety, and Guest Services to maintain vessel readiness, manage incident response, and ensure compliance with all internal protocols and local maritime regulations
* Serve as the on-board host and narrator, delivering compelling, immersive storytelling that reflects the unique theme and tone of the property
* Monitor guest satisfaction and respond immediately to high-profile or VIP guest needs, customizing service delivery for elevated experiences
* Own reporting and analysis of ride metrics including guest feedback, safety logs, and team performance indicators; present insights to senior management
* Actively collaborate with leadership across departments to align boat experiences with the overall luxury brand strategy and special event planning
THE IDEAL CANDIDATE:
* High School Diploma or GED required
* 1+ years of prior relevant experience in guest-facing roles, preferably within luxury hospitality, themed entertainment, or maritime services required
* 1+ years of prior relevant prior experience working with VIP or high-net-worth individuals preferred
* Valid Vessel operation License (e.g., OUPV Captain's License or higher) required
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free meals in our employee dining room
* Free parking on and off shift
* Health & Income Protection benefits (for eligible employees)
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
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Are you ready to JOIN THE SHOW? Apply today!
Wynn Daylife & Nightlife Lifeguard - 2026
Wynn Las Vegas job in Las Vegas, NV
The Encore Beach Club Lifeguard is responsible for providing professional and courteous customer service to each and every guest, while also maintaining the aquatic safety of all guests. Service should be consistent with Forbes 5 Star Standard rating. All duties and assignments are to be performed according to departmental and Wynn company standards.
Job Duties:
Consistently delivering exceptional service to every guest
Ensure safety is a priority in accordance to Lifeguard and CPR/First Aid Certifications
Adhere to and enforce company specific safety policies
Maintain a safe and clean environment in and around all swimming areas
Maintain a clean and hygienic workstation in accordance with Clark County Health standards
Responsible for practicing, supporting and promoting the Company Service Standards at all times
Responsible for the daily set up of the pool deck before the venue opens
Responsible for the daily breakdown of the pools and pool deck as the venue closes
Follow all designated emergency procedures
Always provide visual surveillance of the pools and surrounding areas
Assist guests with requests, offering appropriate alternatives and seeking assistance when necessary
Attend required trainings
Assist other departments as necessary
Qualifications
Minimum of 18 years of age
Previous lifeguard experience preferred, but not required
Must be able to communicate in English with guests and other team members
Must be able to work efficiently within a team environment
Must have the ability to withstand high temperatures, heat and sun
Must adhere to both company and department specific policies and procedures
Embrace company culture and take pride in the resort and amenities
Consistently maintain a well-groomed appearance, posture and hygiene deemed by management
Possession of /or ability to possess a valid certification from the American Red Cross in CPR
Possession of /or ability to possess a valid Lifeguard training and First Aid Certification
Possession of /or ability to possess a valid Nevada Health Card
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Barback, Kassi Beach Club - Pool
Las Vegas, NV job
YOUR MISSION (The Job Description):
The Barback will support the beverage operation of the outlet through timely bussing and resetting of the bar, running food and beverage items while engaging in polite, responsive, and timely interaction with guests and teammates including basic menu descriptions. Additionally, assesses bar customers' needs and preferences and makes recommendations.
Head Usher
Las Vegas, NV job
YOUR MISSION (The Job Description)
As a frontline ambassador to our guests, maintaining a positive attitude and projecting a professional $25.18image is of utmost importance. The primary responsibility of this position is to ensure the orderly conduct of events, thereby facilitating an enjoyable experience for all attendees. Ushers are expected to exhibit friendliness and courtesy at all times, while also demonstrating firmness in addressing any issues that may arise.
Bartender - Race & Sports Bar - On Call
Las Vegas, NV job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Receive and prepare beverage orders including mixing alcoholic and nonalcoholic drinks according to standard beverage recipes. Complete monetary transactions and maintain an accurate bank. Maintain the cleanliness of the bar area and equipment.
Receive and prepare beverage orders from customers and cocktail servers.
Mix alcoholic and non-alcoholic beverages according to memorized standard beverage recipes.
Serve beverages, using repetitive motions, in accordance with established service procedures.
Operate cash register, complete transactions according to procedures, and maintain accurate bank.
Maintain cleanliness of bar area by removing used glasses, napkins, emptying ashtrays, and wiping bar top.
Greet and communicate with guests in a friendly, courteous manner.
Prepare written requisitions and orders for bar stock.
Maintain and replenish ice supply.
Qualifications
Must be at least 21 years of age.
Previous experience as a bartender preferred.
Must have excellent customer service and communication skills.
Must be able to stand and walk for duration of shift.
Must be able to lift, carry, and maneuver up to 25 pounds.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.