Warehouse Technicians expedite the order process for parts orders for work orders and maintains an efficient warehouse on site. Various levels of knowledge and abilities in the Essential Functions listed below are required and will determine job placement. Specific knowledge needed is dependent upon
the individual departments within the company.
Job placement will be based on knowledge, skills, and abilities in accordance with the following
guidelines, including prior experience:
* Apprentice I: Basic understanding of warehouse maintenance procedures.
Experience: One year of previous experience working with inventory and/or in a warehouse or
distribution environment.
* Apprentice II: Good working knowledge of parts distribution and warehouse operations.
Experience: Two years of previous experience working with and/or in a warehouse or distribution
environment.
* Shop: Understand the operation, troubleshooting, and repair of various Caterpillar mechanical
systems. Experience: Minimum four years of previous experience working with and/or in a
warehouse distribution environment.
* Master: Complete understanding of parts distribution and warehouse operations. Experience:
Minimum ten years of previous experience working with and/or in a warehouse or distribution
environment.
The level of knowledge and performance expectations for all functions and skills will be outlined in
detail in the Wyoming Machinery Company Employee Development Program.
ESSENTIAL FUNCTIONS
* Fill and process parts orders.
* Fill backorders.
* Put stock orders in bins.
* Complete inventory counts.
* Build low, medium and high-pressure hose assemblies.
* Fill batteries with electrolyte and charge.
* Clean warehouse.
* Assist with yard work.
* Able to work rotating shifts.
* Adhere to all of Wyoming Machinery Company Policies for conduct and appearance.
* Provide service to customers at will-call desk and over the phone.
* Use pallet jack and/or forklift to move pallets and containers; loads and unloads shipments
from trucks/trailers.
* Work in a safe manner, adhering to all safety rules.
* Sweep warehouse floor daily.
* Clean docks, shipping, and storage pad as needed.
* Check off part numbers and quantities from the packing list for inventory stocking.
* Part numbers and locations are verified off the Caterpillar pick tags before parts are binned.
* Participate in Safety Meetings.
* Able to communicate and interact with customers in a pleasant manner.
* May be required to pick up and/or deliver parts in a company vehicle.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
* Able to read, write and understand English.
* Must possess basic math and computer skills
* Must possess or have the ability to obtain a valid driver's license.
* High School Graduate or equivalent.
* Good working knowledge of parts distribution and basic warehouse operations.
PREFERRED
* Experience with Caterpillar.
* CDL or ability to obtain CDL preferred
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
* Walk and/or stand 6-8 hours.
* 50 lb. weight lifting restriction.
* Use hands for repetitive simple grasping, pushing & pulling, and fine manipulation.
* Use feet frequently in a repetitive movement.
* Frequently bend, squat and climb.
* Warehouse and outdoor environments, moderate to loud noise levels.
* Some exposure to all outdoor weather conditions
* Some exposure to substances and chemicals, including, but not limited to grease, oil and dirt.
* Overtime and varying schedules may be required.
$30k-38k yearly est. 6d ago
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Power Systems Shop/Field Tech
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
ESSENTIAL FUNCTIONS * Diagnostics & Troubleshooting * Perform advanced troubleshooting on diesel, natural gas, and dual-fuel engines using OEM diagnostic software and precision tools. * Diagnose faults in electrical, mechanical, fuel, cooling, lubrication, and emission control systems.
* Inspect and test components such as alternators, automatic transfer switches (ATS), controllers, switchgear, batteries, and wiring harnesses.
* Maintenance & Repair
* Conduct scheduled preventative maintenance on engines, generators, and auxiliary systems.
* Perform corrective repairs including overhauls, component replacements, cooling system service, fuel system repair, and emissions aftertreatment servicing.
* Execute load bank testing to verify unit performance.
* Conduct engine rebuilds, top-end and bottom-end work, and critical torque procedures.
* Power Systems Support
* Install, commission, and test generator sets, ATS units, paralleling systems, and control panels.
* Perform electrical measurements such as voltage, current, and frequency.
* Support system integration including communications, remote monitoring, and controls configuration.
* Verify compliance with NFPA 70/110, OEM specifications, and facility requirements.
* Documentation & Reporting
* Maintain accurate records of service work, parts usage, hours, and equipment condition.
* Complete service reports, inspection checklists, and warranty documentation.
* Communicate equipment status, repair recommendations, and risk assessments.
* Safety & Compliance
* Follow all safety standards including LOTO, electrical safety, confined space, and hazardous material handling.
* Ensure environmental compliance for fluid management, emissions, and waste disposal.
* Participate in safety meetings, training, and continuous improvement.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
* High school education or equivalent.
* Minimum of a Certificate from a Tech school or equivalent work experience outlined in the Job Summary level.
* Knowledgeable in various areas, including but not limited to gearing, bearings, seals, bushings, diesel and hydraulics.
* Able to effectively use stationary and portable boring equipment and machine tools as well as multiple other types of tooling to meet specific job needs.
* Understand and utilize tools for set up and layout work.
* Able to read and understand English, to include parts books, service manuals and electrical and hydraulic schematics. Must also have clear written and oral communication skills.
* Safely rig or hook for lifting any part or component of a machine
* Ability to think and work through difficult projects or problems, and have mechanical aptitude
* Possess ability to learn Cat software systems and have basic PC skills
* Ability to safely operate motor vehicles and job-related equipment
* Technical Skills:
* Proficient in diesel and/or natural gas engine repair and diagnostics.
* Knowledge of electrical systems and power generation principles.
* Familiarity with OEM tools such as CAT ET
* Personal Attributes:
* Strong problem-solving skills.
* Able to work independently or in a team.
* Effective communication and time management skills.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
* Prolonged walking, sitting and standing
* Exposed to dirt, grease, dust, noise and other elements within the work environment
* Heavy lifting up to 50 lbs.
* Use of all necessary personal protective equipment
* Work in elevated position, climbing, bending, stooping and squatting
$31k-39k yearly est. 4d ago
Digital Marketing Coord
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
* This job is located in Casper, WY and not able to do remote or hybrid work. ESSENTIAL FUNCTIONS * Responsible for graphic design elements throughout the company. * Assist in the development of overall company and departmental initiatives based around company's Digital Marketing Strategic Playbook.
* Maintain up-to-date content on all company websites as well as tracking web traffic and developing opportunities for growth.
* Maintain website chat functions through all platforms
* Develop, execute and measure all online and email campaigns.
* Responsible for content marketing efforts using Hubspot and serve as the subject matter expert concerning best practices for e-mail campaign execution.
* Responsible for Wyoming Machinery Company and associated divisions' social media platforms to include creating content, responding to posts and distributing leads.
* Accountable for ad creation and placement including determining and adhering to ad schedule.
* Drive customer engagement within the social media arena.
* Responsible for SEO, Google AdWords, & Google Analytics.
* Create and distribute monthly metrics of Digital Marketing initiative.
* This position will be accountable for the Editorial Calendar.
* Maintain status updates of all projects through the SmartSheet project management program.
* Provide specific support to all division's needs.
* Assist with any marketing activities or projects, including but not limited to: special events, open houses, etc.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
* Bachelor's degree (B.A.) in Marketing, Advertisement, Business, or related area of study from a four (4) year college or university preferred or four (4) years marketing experience.
* Experience working with computers, social media and websites is required.
* Must be able to effectively read and write in such a manner to communicate to all levels of company personnel, suppliers, and customers.
* Must have ability to establish, monitor, and meet short and long-term goals. Must be well organized, self-motivated, able to work very effectively under pressure, and able to meet timelines.
* Experienced with running e-mail campaigns, marketing automation platforms and customer journeys required.
* Working knowledge of database and segmentation concepts.
* Social media savvy with keen interest in web technology and digital marketing.
* Familiar with HTML, Adobe Creative Suite, Olark, HubSpot, and WordPress platforms.
* Knowledge and understanding of digital advertising, SEO, and Google Analytics.
* Overall, a team player who is willing to work outside of designated job duties on occasion.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
* Material and equipment directly used: Computers, printers, copier, telephone, scanner, calculator, iPad & iPhone.
* Sit 6-8 hours a day.
* Use hands for average manipulation.
* Walk and/or stand for 0-2 hours per day.
* Some overnight travel may be required.
* Some lifting required, up to 50 lbs.
* Must be able to work long days with occasional evenings and weekends.
$42k-59k yearly est. 14d ago
Field Service Technician
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Gillette, WY
Efficiently diagnose any mechanical, hydraulic, or electrical problems and proficiently repair any model Caterpillar engine or machine. Various levels of knowledge and abilities in the Essential Functions listed below are required and will determine job placement. Specific knowledge needed is dependent upon the individual departments within the company.
Job placement will be based on knowledge, skills, and abilities in accordance with the following guidelines, including prior experience:
Apprentice I: Basic understanding of mechanical tools and service procedures. Experience: 1 year of experience in working on heavy equipment or possess a strong mechanical aptitude.
Apprentice II: Basic component identification, understanding the functions of various Caterpillar mechanical systems and ability to perform various mechanical procedures. Experience: Certificate from a Trade School and/or 2 years of heavy equipment experience.
Field Technician: Understand the operation, troubleshooting, and repair of various Caterpillar mechanical systems and can troubleshoot and function as a technician with little or no direction and/or assistance. Experience: Minimum four years of previous heavy equipment experience.
Master Field Technician: Complete understanding and the advanced ability to troubleshoot, diagnose, and repair various Caterpillar mechanical systems. Can troubleshoot and function as a technician with no direction and/or assistance. Must be able to mentor new employees and help train apprentices. Experience: Minimum ten years of previous heavy equipment experience.
The level of knowledge and performance expectations for all functions and skills will be outlined in greater detail in the Wyoming Machinery Company Employee Development Program.
ESSENTIAL FUNCTIONS
Valid Driver's License
Visually inspects and troubleshoots customer's equipment and use diagnostic equipment to proficiently determine problems or malfunctions
Regularly removes repairs or replaces components or piece parts on engines, hydraulic systems, brake systems, electrical systems, on-board diagnostic systems, air systems, fuel systems, transmissions and related power train systems
All repairs must meet or exceed the expectations of the Field Service Supervisor and the customer
Regularly reviews data from the trouble shooting and inspection process to work up detailed, accurate and cost effective job estimates
Regularly reviews data from the troubleshooting and inspection process to work up detailed and accurate parts orders
Ability to properly start and safely operate all Caterpillar products
ADDITIONAL FUNCTIONS
Must demonstrate above average discipline in properly completing and submitting all paperwork associated with the work they have performed within 24 hours of completing that portion of the job
Some examples include: service reports, labor hour information, DOT logs and expense reports
Must demonstrate prompt, thorough, safe completion of all duties required of the position
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
High school diploma or equivalent.
Perform basic service procedures such as checking fluid levels and changing filters.
Identify various fasteners and their uses.
Identify and describe the importance of shop and personal safety equipment.
Demonstrate ability to identify and understand the use of basic hand tools.
Basic computer skills.
Recognize and identify basic mechanical components
PREFERRED
Experience performing maintenance and repair on multiple types of construction/mining equipment, power systems, an heavy industrial/diesel engines and hydraulic systems
Direct experience with Caterpillar equipment
Class A or B Commercial Driver's License
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
Prolonged walking, sitting, standing, climbing, bending, stooping, squatting working in elevated position.
Frequent use of hands for simple grasping, pushing, pulling and fine manipulating tools/objects, and writing/typing.
Walking on un-level ground with many slip, trip and fall hazards.
Frequent exposure to extreme temperatures and adverse weather conditions.
Frequent exposure to substances including but not limited to: water, mud, dirt, grease, dust, industrial chemicals, and hydraulic fluids.
Frequent exposure to loud noises.
Heavy lifting up to 50 lbs.
Use of all necessary personal protective equipment.
Operate a company vehicle requiring a valid driver's license (driving record must meet company insurance standards and is reviewed annually).
Overtime, varying schedules, extensive travel and overnight stays away from home may be required.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time with or without notice at the sole discretion of the Employer. Wyoming Machinery Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$51k-81k yearly est. 13d ago
Digital Marketing Coord
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
This job is located in Casper, WY and not able to do remote or hybrid work.
ESSENTIAL FUNCTIONS
Responsible for graphic design elements throughout the company.
Assist in the development of overall company and departmental initiatives based around company's Digital Marketing Strategic Playbook.
Maintain up-to-date content on all company websites as well as tracking web traffic and developing opportunities for growth.
Maintain website chat functions through all platforms
Develop, execute and measure all online and email campaigns.
Responsible for content marketing efforts using Hubspot and serve as the subject matter expert concerning best practices for e-mail campaign execution.
Responsible for Wyoming Machinery Company and associated divisions' social media platforms to include creating content, responding to posts and distributing leads.
Accountable for ad creation and placement including determining and adhering to ad schedule.
Drive customer engagement within the social media arena.
Responsible for SEO, Google AdWords, & Google Analytics.
Create and distribute monthly metrics of Digital Marketing initiative.
This position will be accountable for the Editorial Calendar.
Maintain status updates of all projects through the SmartSheet project management program.
Provide specific support to all division's needs.
Assist with any marketing activities or projects, including but not limited to: special events, open houses, etc.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
· Bachelor's degree (B.A.) in Marketing, Advertisement, Business, or related area of study from a four (4) year college or university preferred or four (4) years marketing experience.
· Experience working with computers, social media and websites is required.
· Must be able to effectively read and write in such a manner to communicate to all levels of company personnel, suppliers, and customers.
· Must have ability to establish, monitor, and meet short and long-term goals. Must be well organized, self-motivated, able to work very effectively under pressure, and able to meet timelines.
· Experienced with running e-mail campaigns, marketing automation platforms and customer journeys required.
· Working knowledge of database and segmentation concepts.
· Social media savvy with keen interest in web technology and digital marketing.
· Familiar with HTML, Adobe Creative Suite, Olark, HubSpot, and WordPress platforms.
· Knowledge and understanding of digital advertising, SEO, and Google Analytics.
· Overall, a team player who is willing to work outside of designated job duties on occasion.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
· Material and equipment directly used: Computers, printers, copier, telephone, scanner, calculator, iPad & iPhone.
· Sit 6-8 hours a day.
· Use hands for average manipulation.
· Walk and/or stand for 0-2 hours per day.
· Some overnight travel may be required.
· Some lifting required, up to 50 lbs.
· Must be able to work long days with occasional evenings and weekends.
$48k-70k yearly est. 15d ago
Rental Yard Coordinator
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Cheyenne, WY
ESSENTIAL FUNCTIONS * Maintain the equipment yard * Effectively represent the company in appearance and work habits * Load and unload equipment * Operate, inspect and evaluate equipment for their condition of run ability or repairs required * Document damages and report them to the store supervisor
* Safe operation of company equipment
ADDITIONAL FUNCTIONS
* Keep equipment yard and parking lots clear of snow
* Keep the yard free of hazards, debris, and trash
* Take oil samples of machine's components
* Deliver equipment
* Perform minor repairs
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
* Minimum of a high school diploma or equivalent
* Valid drivers' license (driving record must meet company insurance standards; driving record is reviewed annually)
* CDL
* Experience operating various pieces of equipment
* Good verbal and written skills
* Basic computer skills
* Possess sufficient mechanical skills to perform minor repairs
* Able to troubleshoot problems
PREFERRED
* Minimum of one-year mechanical experience
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
* Exposure to all weather conditions, dirt, grease, noise, etc.
* Safely climb on equipment in the shop and/or field
* Able to lift up to 50 lbs.
* Comply with all company safety requirements and wear all personal protective equipment when required
$30k-39k yearly est. 2d ago
Service & Commissioning Engineer
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
ESSENTIAL FUNCTIONS * Provide local, and out of territory, Commissioning and Service technical support and implementation, as well as startup of full power plant EPC projects. This could include, but is not limited to adherence to design implementation, technical support, tuning, testing, coordination with BOP commissioning, programming, performance testing, service technical support and contractual adherence.
* Learn and understand the installation and application of all the various types of equipment and systems that the Energy Solutions Engineering, Procurement and Construction team provides, designs, installs, and maintains both individually and as part of larger projects including but not limited to Industrial and Petroleum Engines, Electric Power Generators, Automatic Transfer Switches and Switchgear, Caterpillar Microgrid Products, Energy Storage Systems, Solar Power (PV, Inverters, System Controllers, Racking and Tracking Systems, etc.), Turbines, Distributed Control Systems, and other Power Systems Equipment such as Transformers, Emissions Reduction Systems, Battery Systems, etc.
EPC Project Commissioning and Service Support:
* Review the contractual and design specifications to gain a better understanding of the all requirements and commitments, while at the same time, creating a specification review to identify discrepancies, exceptions, clarifications, and/or special notes.
* Work closely with the designated Energy Solutions Engineering, Procurement and Construction team on individual projects as directed by the Service Contracts and Equipment Manager.
* Generate necessary power plant testing, commissioning and service reports and tests (as required by the design specifications and contractual requirements) utilizing Energy Solutions resources. To include: general arrangement drawings (GA Drawings), structural drawings and equipment footprints, piping and instrumentation diagrams (P & ID), electrical schematics (AC, DC, and Interconnection Diagrams), functional design specifications, distributed control system and instrumentation List.
* Assist in building Operation and Maintenance (O & M) Manuals including as built information to be sent to the customer upon project completion utilizing the Energy Solutions resources.
* Provide ongoing Service Technical Support as needed in order to maintain power plant service contractual adherence as determined by the Service Contracts and Equipment Manager.
Commissioning and Service Reporting:
* Keep track of all information regarding Commissioning and Service testing, tuning, etc. using the required software.
* Report the progress of each project and its current phase to the Energy Solutions Engineering, Procurement and Construction Team and the Service Contracts and Equipment Manager.
* Ensure reporting accuracy, efficiency and history of each Energy Solutions project and service contract for continued future improvement.
ADDITIONAL FUNCTIONS
* Work on other projects throughout Energy Solutions as designated by Service Contracts and Equipment Manager.
* Coordinate advertising, promotion and marketing activities with various entities in the Company and with Caterpillar to ensure that a consistent, appropriate message is delivered to the territory.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
* College Degree in Engineering, from an accredited 4yr College or University or a combination of education and multiple relative years of power generation commissioning and service experience.
* Minimum 6 years of experience in power generation, specifically service and/or commissioning.
* Advanced intellectual and application knowledge of power generation systems (engine, generator and electrical systems), preferably Caterpillar and other major power industry brands, technical support and service support.
* Successful understanding of how engines and generators are used.
* Extensive technical knowledge of power generation and BOP equipment.
* H Advanced computer skills including an excellent understanding and professional experience with the use of computer software programs, such as, Microsoft, AutoCAD, CAT ET, etc.
* Successful completion and testing of large scale and complex power generation projects.
* Ability to apply advanced knowledge to exercise discretion and judgement in decision making.
* Ability to work effectively with others, both inside and outside the company.
* Ability to communicate effectively in writing and verbally.
* Basic public speaking skills.
* Ability to organize time and priorities.
* Self-motivated.
PREFERRED
* Additional certificates or endorsements from applicable training related to commissioning and service technician in power generation.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
* Material and equipment directly used: Light service and commissioning tools, devices, instruments and the like, product literature, reference material, and Company files, and the PC, telephone, video and teleconferencing software, and other business tools will be used on a daily basis.
* Sitting four (4) to eight (8) hours per day.
* Walking and/or standing for one (1) to ten (10) hours per day.
* Walking up and down stairs.
* Occasional lifting up to 50 lbs.
* Use of hands for fine manipulation.
* Mount and dismount various types of equipment using ladders and hand and footholds.
* Able to see, hear and feel machine condition indicators is necessary.
* Able and willing to meet customer requirements for onsite visits.
* Able to work long days.
* Frequent travel to Customer facilities, Energy Solutions locations, customer offices and job sites requiring overnight stays.
* Operate a company vehicle requiring a valid driver's license (driving record must meet company insurance standards and is reviewed annually).
$69k-102k yearly est. 35d ago
Service Manager - DSS North
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Gillette, WY
Essential Functions
Own and set the direction for all service operations and related administration activity with overall responsibility for performance and safety.
Support the strategic direction of the service organization and the division.
Day-to-day deployment of manpower for field, shop and administration projects and activity.
Involved in safety, project documentation, resource planning, capital equipment suggestions and customer interface with ongoing projects.
Manage and lead DSS field and service shop business in areas of welding, machining and mechanical repair.
Monthly and weekly review of actual vs. budgeted KPI's (financial and process related) with the team and set appropriate goals. Measure service performance.
Assist with preparation of the annual budget.
Review budget and project results with field and shop supervisors. Set goals to control expenditures.
Oversee and support the daily functions to process service work orders and administer warranty claims.
Manage service administration activity related to work order processes including time entry, scanning, WIP tracking, warranty claims, etc.
Maintain inter-company communications between stores and departments.
Coordinate manpower, safety, risk mitigation and quality as well as meeting customer requirements.
Coordinate, problem solve and assist in the work direction with other departments.
Interact with project management to source required technicians and technical information.
Perform Annual Performance Evaluations for assigned employees as well as counsel/coach and discipline as necessary.
Interview and recommend applicants for hire based on skills set and team fit.
Plan and coordinate training to develop the capability of service technicians through continued education, employee involvement, increased responsibility and ergonomics.
Train new leads for supervisor roles and set goals to assist the team in meeting quality goals/standards.
Additional Functions
Position will adhere to established standards, policies and practices relating to quality, work execution, safety, and MSHA/OSHA regulations while performing assigned duties.
Participate in the Continuous Improvement process, making sure new ideas are generated, worked and implemented, and any roadblocks are eliminated.
Participate in root cause analysis and resolution on all forms of loss, i.e., safety, quality, production.
Perform periodic audits for safety behavior, quality, standard work and productivity of field team members.
Respond to safety and customer issues on demand.
Travel to customer's locations.
Perform other duties as assigned.
Qualifications/Knowledge/Skill/Ability
High School graduate or equivalent.
Driver's license in good standing.
In-depth knowledge of removal and repair of components of heavy industrial and large mining equipment.
Skills in project management, strategic planning, business planning and customer relations.
Good working knowledge of labor rules and regulations.
Able to read, write and understand English.
Knowledge of computer hardware and software systems.
Excellent human relations and communications skills.
Preferred:
Minimum of five (5) years' experience with heavy industrial equipment, shovels and draglines.
Physical/Environmental Requirements
Prolonged walking, sitting and standing
Use of hands for grasping, pushing, pulling and fine manipulation
Use of all necessary personal protective equipment
Walk on unlevel ground with many slip, trip and fall hazards.
Adverse weather conditions, i.e., mud, water, temperatures, etc.
View computer screens for extended periods
$45k-72k yearly est. 60d+ ago
Inside Sales Rep
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
ESSENTIAL FUNCTIONS
Identify revenue opportunities within assigned accounts through regular communications and programs, to include website promotions and other promotional campaigns.
Have the ability to communicate and demonstrate to customers the benefit of working with the Dealer on its services and offerings for a wide span of industries to include but not limited to, agriculture, compact construction, general construction, forestry, mining, and industry with a variety of CAT and non-CAT equipment.
Must have the ability to qualify and drive leads through the sales pipeline to include CRM lead generation to sales reps within the parts, service and sales departments, machine repair leads to PSSRs, and machine sales leads to sales reps.
Develop and qualify leads for equipment and/or parts and service to the Dealer's outside sale organization.
Keep up to date qualified lead, customer account and machine population information within our database to effectively target specific customers for sales and promotions and track specific account and sales territory goals.
Effectively employ, frequent face-to-face visits, phone campaigns based on customer diversification to include weekly, either monthly, or semi-annual contacts, and maintain the established goals for phone calls and onsite visits to customers.
Promote all aspects of the Dealership, to include new, exchange, or remanufactured parts, service, customer services agreements, oil lab, technology products, by maintaining a working knowledge of all aspects of the dealership and the ability to engage in technical discussions with customers.
Develop and maintain professional and positive relationships with his/her customers and fellow employees.
Adhere to Company policies and procedures and work safely.
ADDITIONAL FUNCTIONS
· Maximize customer satisfaction by providing analysis based on customer needs and the dealerships solutions to those needs.
· Implement effective goal setting techniques in efforts to obtain monthly and annual objectives towards company goals.
· Complete training programs as required, to include the ISR training program.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
· High School graduate or equivalent with three (3) years sales or equipment experience.
· Must be able to speak, write and read English.
· Must have valid driver's license with clean driving record.
· Listening and presentation skills, cold calling, call planning and time management skills, CRM or other customer data base management.
· Must have the ability to multitask. Intermediate PC skill level to work with Microsoft Office Software, to include but not limited to MS Word, Excel, PowerPoint, and Outlook. Must be self-motivated and task orientated.
· Must be able to understand and explain basic finance concepts.
· Other duties as assigned.
PREFERRED
· College degree preferred.
· Bilingual in Spanish is a plus.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
· Material and equipment directly used: Telephone, desktop computer, laptop computer, digital camera, Microsoft Office software such as Word, Excel, PowerPoint, Outlook. Also, will use CRM.
· Sits hours 6 - 8 hours/day.
· Walk and stand 1 - 3 hours/day.
· Lift 20 to 50 lbs.
· Use hands for fine manipulation.
· Frequent travel required for customer visits and training.
· Regular working hours are 8 am to 5 pm, Mon. - Fri.
· Overtime as required.
$49k-87k yearly est. 1d ago
Credit Analyst
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
ESSENTIAL FUNCTIONS * Assist in collection efforts by making telephone and email contact with assigned customers on past due invoices on a monthly basis. * Research/Call customers regarding unapplied payments and short paid invoices, and assist with reconciling and balancing customer accounts.
* Collect customer payments via online credit card portal.
* Provide high level of customer service as needed (invoice questions, account reconciliations, resolving disputes, etc.)
* Provide additional information as needed to ensure prompt payment, including freight backup, lost invoices, statements, delivery receipts and purchase order copies.
ADDITIONAL FUNCTIONS
* Special handling of invoices, statements and purchase orders.
* Promptly and professionally handle customer calls, questions and complaints.
* Submit invoices to various governmental entities for timely processing and payment.
* Submit invoices to customers via email and a wide spectrum of invoicing portals
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
* Minimum of High School diploma or equivalent.
* Minimum of 2 years credit experience handling large or small accounts.
* Minimum of 2 years' experience with general accounting and or bookkeeping.
* Minimum of 1 year in customer service.
* Excellent phone, verbal and written communication skills.
* Proficient in utilizing technology and Personal Computer skills including Microsoft Office (Word/Outlook) with advanced knowledge of Microsoft Excel.
* Competent with basic accounting principles and experienced with auditable cash application processes.
* Knowledge of purchase orders, invoices, and statements.
* Types 40 words per minute.
* Understanding of banking procedures.
PREFERRED
* Finance related professional certifications and or some college is beneficial.
* Additional training with UCC codes, collections and computer knowledge very helpful.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
* Operate basic office equipment such as; computer, copy machines, ten key calculator and the telephone.
* Office environment requiring professional dress and appearance.
* Usual working hours are 8 hours per day, 5 days per week.
* Sit for 6-8 hours.
* Walk/stand for 0-2 hours.
* Occasionally lift up to 25 pounds
* Operate a company vehicle requiring a valid driver's license (driving record must meet company insurance standards and is reviewed annually).
$56k-79k yearly est. 8d ago
AR Accounting Assistant
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
ESSENTIAL FUNCTIONS * Process and create all new employee/customer accounts * Prepare customer Credit Applications for Credit Manager approval * Review and process Cash Applications * Log all new accounts in Smartsheet for tracking * Enter invoices into various customer invoice portals
* Upload applications into FileBound
* Process customer virtual payments in the AR Inbox
* File/Filter the AR Inbox
* Process Cat Card transactions
* Assist with DBS clean-up projects
* Assist with Deleting Termed Employee Accounts
* Assist with scanning and filing miscellaneous documents
* Assist with updating/creating SOPs
* Additional Accounting Office Duties as assigned
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
* Minimum of a high school diploma or equivalent
* Basic understanding of accounting procedures.
* Mail functions and telephone practices.
* Good understanding of MS Office products, including Excel & Word.
PREFERRED
* Solid 10 key skills
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
* Use of various office equipment such as computer terminal, personal computer, telephone, calculator, copier, and automated mail machine.
* Office environment requires professional dress and appearance.
* Sit 6-8 hours
* Use hand for fine manipulation
* Walk/Stand 0-2 hours
$29k-36k yearly est. 8d ago
Track Shop Technician
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
ESSENTIAL FUNCTIONS * Regularly inspects customer tracks, rollers and idlers for repair possibilities visual inspection, determine reusability following CAT guidelines and by the use of measuring equipment to determine life of components. * Regularly operates track press, roller/idler press, idler, welder, stick welder or any other tools required to repair or recondition undercarriage components.
* Write detailed and accurate service reports stating the nature of the job, cause of failure, and what has been done.
* Work within established flat rate time standards and quality control.
* Must be able to work a rotating shift; to include days, evening and nights.
ADDITIONAL FUNCTIONS
* Review data from the inspection process to work up detailed, accurate and cost-effective job estimates.
* Review data from the inspection process to work up detailed and accurate parts orders.
* Assist and give hand signals to mobile crane operators.
* Keep a clean and safe work area.
* Service all equipment on a regular basis, as well as do minor repairs on the equipment.
* Work with a positive attitude and a spirit of cooperation.
* Understand and keep current on all service literature made available or supplied by the Company.
* Communicate with customers and Caterpillar representatives.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
* Needs to have been exposed to construction and mining equipment thru technical schools, or on the job training.
* Must be able to read and understand English. Read and understand parts books, I.R.M., and special instructions.
* Must have the ability to read and comprehend literature and basic measuring tools and to understand basic arithmetic.
* Must be able to type meaningful and grammatically correct service reports in a timely manner.
* Ability to manipulate control knobs is required for the machine operation in a safe effective manner.
* Must have the ability to measure tracks, rollers and idlers to figure percentages worn accurately.
* Must be able to use their ability in a meaningful and productive manner during the course of their daily job assignment.
MATERIAL AND EQUIPMENT DIRECTLY USED
Regularly use, track press, roller/idler press, stick welder, idler welder, hand wrenches, hammers, impact tools, dial indicators, micrometer, parts washers, honing equipment, forklift, overhead hoist, slings, and chains. Work in direct contact with solvents and other degreasing/cleaning agents.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
* Prolonged standing and walking.
* Sitting 1-3 hours.
* Able to lift up to 50 lbs.
* Use hands for repetitive fine manipulation, grasping, pushing and pulling.
* Frequently squat, bend and climb.
* Use feet frequently in repetitive movement.
* Work in any position on a piece of equipment with ability to torque a series of bolts.
* Exposure to loud noises, dirt, grime, outside weather conditions, etc.
* Willing to work overtime as needed.
* Willing to work different shifts (day, night swing shifts) depending on business need.
$31k-42k yearly est. 6d ago
CRC Technician
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
Shop Technicians diagnose, service, troubleshoot, repair, and rebuild engines and construction, mining, on-highway trucks, forklifts, components and power systems equipment. Various levels of knowledge and abilities in the Essential Functions listed below are required and will determine job placement. Specific knowledge needed is dependent upon the individual departments within the company.
Job placement will be based on knowledge, skills, and abilities in accordance with the following guidelines, including prior experience:
* Apprentice I: Basic understanding of mechanical tools and service procedures.
Experience: Certificate from Technical school, one year of previous heavy equipment experience,
or possess a strong mechanical aptitude.
* Apprentice II: Basic component identification and understanding the functions of various
Caterpillar mechanical systems. Experience: Two years of previous heavy equipment experience.
* Shop: Understand the operation, troubleshooting, and repair of various Caterpillar mechanical systems. Experience: Minimum four years of previous experience heavy equipment experience.
* Master: Complete understanding and the advanced ability to troubleshoot, diagnose, and repair various Caterpillar mechanical systems. Experience: Minimum ten years of previous experience heavy equipment experience.
The level of knowledge and performance expectations for all functions and skills will be outlined in greater detail in the Wyoming Machinery Company Employee Development Program.
ESSENTIAL FUNCTIONS
* Performs troubleshooting and inspection of equipment and systems using diagnostic equipment
* Removes, repairs, and/or replaces components and parts on various equipment and systems to include (but not limited to): engine, hydraulic, brake, air, fuel, power train, electrical, tier 4, air, starting and steering systems.
* Follow company standards for work quality and safety
* Use a computer to prepare and submit accurate reports within established timeframe
* Communicate effectively and professionally to other employees, supervisors and customers
* Read and interpret parts books, service manuals and other system schematics
* Able to work rotating shift (days, evenings, nights)
ADDITIONAL FUNCTIONS
* Operate equipment and machinery properly and safely
* Compile data to produce cost effective job estimates and parts orders
* Display a positive attitude and willingness to help others
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
* High school education or equivalent.
* Minimum of a Certificate from a Tech school
* Knowledgeable in various areas, including but not limited to gearing, bearings, seals, bushings, diesel and hydraulics.
* Able to effectively use stationary and portable boring equipment and machine tools as well as multiple other types of tooling to meet specific job needs.
* Understand and utilize tools for set up and layout work.
* Able to read and understand English, to include parts books, service manuals and electrical and hydraulic schematics. Must also have clear written and oral communication skills.
* Safely rig or hook for lifting any part or component of a machine
* Ability to think and work through difficult projects or problems, and have mechanical aptitude
* Possess ability to learn Cat software systems and have basic PC skills
* Ability to safely operate motor vehicles and job-related equipment
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
* Prolonged walking, sitting and standing
* Exposed to dirt, grease, dust, noise and other elements within the work environment
* Heavy lifting up to 50 lbs.
* Use of all necessary personal protective equipment
* Work in elevated position, climbing, bending, stooping and squatting
$31k-41k yearly est. 14d ago
Power Systems Shop/Field Tech
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
ESSENTIAL FUNCTIONS •Diagnostics & Troubleshooting - Perform advanced troubleshooting on diesel, natural gas, and dual-fuel engines using OEM diagnostic software and precision tools. - Diagnose faults in electrical, mechanical, fuel, cooling, lubrication, and emission control systems.
- Inspect and test components such as alternators, automatic transfer switches (ATS), controllers, switchgear, batteries, and wiring harnesses.
•Maintenance & Repair
- Conduct scheduled preventative maintenance on engines, generators, and auxiliary systems.
- Perform corrective repairs including overhauls, component replacements, cooling system service, fuel system repair, and emissions aftertreatment servicing.
- Execute load bank testing to verify unit performance.
- Conduct engine rebuilds, top-end and bottom-end work, and critical torque procedures.
•Power Systems Support
- Install, commission, and test generator sets, ATS units, paralleling systems, and control panels.
- Perform electrical measurements such as voltage, current, and frequency.
- Support system integration including communications, remote monitoring, and controls configuration.
- Verify compliance with NFPA 70/110, OEM specifications, and facility requirements.
•Documentation & Reporting
- Maintain accurate records of service work, parts usage, hours, and equipment condition.
- Complete service reports, inspection checklists, and warranty documentation.
- Communicate equipment status, repair recommendations, and risk assessments.
•Safety & Compliance
- Follow all safety standards including LOTO, electrical safety, confined space, and hazardous material handling.
- Ensure environmental compliance for fluid management, emissions, and waste disposal.
- Participate in safety meetings, training, and continuous improvement.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
•High school education or equivalent.
•Minimum of a Certificate from a Tech school or equivalent work experience outlined in the Job Summary level.
•Knowledgeable in various areas, including but not limited to gearing, bearings, seals, bushings, diesel and hydraulics.
•Able to effectively use stationary and portable boring equipment and machine tools as well as multiple other types of tooling to meet specific job needs.
•Understand and utilize tools for set up and layout work.
•Able to read and understand English, to include parts books, service manuals and electrical and hydraulic schematics. Must also have clear written and oral communication skills.
•Safely rig or hook for lifting any part or component of a machine
•Ability to think and work through difficult projects or problems, and have mechanical aptitude
•Possess ability to learn Cat software systems and have basic PC skills
•Ability to safely operate motor vehicles and job-related equipment
•Technical Skills:
- Proficient in diesel and/or natural gas engine repair and diagnostics.
- Knowledge of electrical systems and power generation principles.
- Familiarity with OEM tools such as CAT ET
•Personal Attributes:
- Strong problem-solving skills.
- Able to work independently or in a team.
- Effective communication and time management skills.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
•Prolonged walking, sitting and standing
•Exposed to dirt, grease, dust, noise and other elements within the work environment
•Heavy lifting up to 50 lbs.
•Use of all necessary personal protective equipment
•Work in elevated position, climbing, bending, stooping and squatting
$31k-39k yearly est. 4d ago
Service & Commissioning Engineer
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
ESSENTIAL FUNCTIONS
· Provide local, and out of territory, Commissioning and Service technical support and implementation, as well as startup of full power plant EPC projects. This could include, but is not limited to adherence to design implementation, technical support, tuning, testing, coordination with BOP commissioning, programming, performance testing, service technical support and contractual adherence.
· Learn and understand the installation and application of all the various types of equipment and systems that the Energy Solutions Engineering, Procurement and Construction team provides, designs, installs, and maintains both individually and as part of larger projects including but not limited to Industrial and Petroleum Engines, Electric Power Generators, Automatic Transfer Switches and Switchgear, Caterpillar Microgrid Products, Energy Storage Systems, Solar Power (PV, Inverters, System Controllers, Racking and Tracking Systems, etc.), Turbines, Distributed Control Systems, and other Power Systems Equipment such as Transformers, Emissions Reduction Systems, Battery Systems, etc.
EPC Project Commissioning and Service Support:
· Review the contractual and design specifications to gain a better understanding of the all requirements and commitments, while at the same time, creating a specification review to identify discrepancies, exceptions, clarifications, and/or special notes.
· Work closely with the designated Energy Solutions Engineering, Procurement and Construction team on individual projects as directed by the Service Contracts and Equipment Manager.
· Generate necessary power plant testing, commissioning and service reports and tests (as required by the design specifications and contractual requirements) utilizing Energy Solutions resources. To include: general arrangement drawings (GA Drawings), structural drawings and equipment footprints, piping and instrumentation diagrams (P & ID), electrical schematics (AC, DC, and Interconnection Diagrams), functional design specifications, distributed control system and instrumentation List.
· Assist in building Operation and Maintenance (O & M) Manuals including as built information to be sent to the customer upon project completion utilizing the Energy Solutions resources.
· Provide ongoing Service Technical Support as needed in order to maintain power plant service contractual adherence as determined by the Service Contracts and Equipment Manager.
Commissioning and Service Reporting:
· Keep track of all information regarding Commissioning and Service testing, tuning, etc. using the required software.
· Report the progress of each project and its current phase to the Energy Solutions Engineering, Procurement and Construction Team and the Service Contracts and Equipment Manager.
· Ensure reporting accuracy, efficiency and history of each Energy Solutions project and service contract for continued future improvement.
ADDITIONAL FUNCTIONS
· Work on other projects throughout Energy Solutions as designated by Service Contracts and Equipment Manager.
· Coordinate advertising, promotion and marketing activities with various entities in the Company and with Caterpillar to ensure that a consistent, appropriate message is delivered to the territory.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
· College Degree in Engineering, from an accredited 4yr College or University or a combination of education and multiple relative years of power generation commissioning and service experience.
· Minimum 6 years of experience in power generation, specifically service and/or commissioning.
· Advanced intellectual and application knowledge of power generation systems (engine, generator and electrical systems), preferably Caterpillar and other major power industry brands, technical support and service support.
· Successful understanding of how engines and generators are used.
· Extensive technical knowledge of power generation and BOP equipment.
· H Advanced computer skills including an excellent understanding and professional experience with the use of computer software programs, such as, Microsoft, AutoCAD, CAT ET, etc.
· Successful completion and testing of large scale and complex power generation projects.
· Ability to apply advanced knowledge to exercise discretion and judgement in decision making.
· Ability to work effectively with others, both inside and outside the company.
· Ability to communicate effectively in writing and verbally.
· Basic public speaking skills.
· Ability to organize time and priorities.
· Self-motivated.
PREFERRED
· Additional certificates or endorsements from applicable training related to commissioning and service technician in power generation.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
· Material and equipment directly used: Light service and commissioning tools, devices, instruments and the like, product literature, reference material, and Company files, and the PC, telephone, video and teleconferencing software, and other business tools will be used on a daily basis.
· Sitting four (4) to eight (8) hours per day.
· Walking and/or standing for one (1) to ten (10) hours per day.
· Walking up and down stairs.
· Occasional lifting up to 50 lbs.
· Use of hands for fine manipulation.
· Mount and dismount various types of equipment using ladders and hand and footholds.
· Able to see, hear and feel machine condition indicators is necessary.
· Able and willing to meet customer requirements for onsite visits.
· Able to work long days.
· Frequent travel to Customer facilities, Energy Solutions locations, customer offices and job sites requiring overnight stays.
· Operate a company vehicle requiring a valid driver's license (driving record must meet company insurance standards and is reviewed annually).
$69k-102k yearly est. 35d ago
Warehouse Technician ( 9am-6pm)
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
Warehouse Technicians expedite the order process for parts orders for work orders and maintains an efficient warehouse on site.
Various levels of knowledge and abilities in the Essential Functions listed below are required and will determine job placement. Specific knowledge needed is dependent upon
the individual departments within the company.
Job placement will be based on knowledge, skills, and abilities in accordance with the following
guidelines, including prior experience:
• Apprentice I: Basic understanding of warehouse maintenance procedures.
Experience: One year of previous experience working with inventory and/or in a warehouse or
distribution environment.
• Apprentice II: Good working knowledge of parts distribution and warehouse operations.
Experience: Two years of previous experience working with and/or in a warehouse or distribution
environment.
• Shop: Understand the operation, troubleshooting, and repair of various Caterpillar mechanical
systems. Experience: Minimum four years of previous experience working with and/or in a
warehouse distribution environment.
• Master: Complete understanding of parts distribution and warehouse operations. Experience:
Minimum ten years of previous experience working with and/or in a warehouse or distribution
environment.
The level of knowledge and performance expectations for all functions and skills will be outlined in
detail in the Wyoming Machinery Company Employee Development Program.
ESSENTIAL FUNCTIONS
• Fill and process parts orders.
• Fill backorders.
• Put stock orders in bins.
• Complete inventory counts.
• Build low, medium and high-pressure hose assemblies.
• Fill batteries with electrolyte and charge.
• Clean warehouse.
• Assist with yard work.
• Able to work rotating shifts.
• Adhere to all of Wyoming Machinery Company Policies for conduct and appearance.
• Provide service to customers at will-call desk and over the phone.
• Use pallet jack and/or forklift to move pallets and containers; loads and unloads shipments
from trucks/trailers.
• Work in a safe manner, adhering to all safety rules.
• Sweep warehouse floor daily.
• Clean docks, shipping, and storage pad as needed.
• Check off part numbers and quantities from the packing list for inventory stocking.
• Part numbers and locations are verified off the Caterpillar pick tags before parts are binned.
• Participate in Safety Meetings.
• Able to communicate and interact with customers in a pleasant manner.
• May be required to pick up and/or deliver parts in a company vehicle.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
• Able to read, write and understand English.
• Must possess basic math and computer skills
• Must possess or have the ability to obtain a valid driver's license.
• High School Graduate or equivalent.
• Good working knowledge of parts distribution and basic warehouse operations.
PREFERRED
• Experience with Caterpillar.
• CDL or ability to obtain CDL preferred
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
• Walk and/or stand 6-8 hours.
• 50 lb. weight lifting restriction.
• Use hands for repetitive simple grasping, pushing & pulling, and fine manipulation.
• Use feet frequently in a repetitive movement.
• Frequently bend, squat and climb.
• Warehouse and outdoor environments, moderate to loud noise levels.
• Some exposure to all outdoor weather conditions
• Some exposure to substances and chemicals, including, but not limited to grease, oil and dirt.
• Overtime and varying schedules may be required.
$30k-38k yearly est. 7d ago
Rental Yard Coordinator
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Cheyenne, WY
ESSENTIAL FUNCTIONS
· Maintain the equipment yard
· Effectively represent the company in appearance and work habits
· Load and unload equipment
· Operate, inspect and evaluate equipment for their condition of run ability or repairs required
· Document damages and report them to the store supervisor
· Safe operation of company equipment
ADDITIONAL FUNCTIONS
· Keep equipment yard and parking lots clear of snow
· Keep the yard free of hazards, debris, and trash
· Take oil samples of machine's components
· Deliver equipment
· Perform minor repairs
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
Minimum of a high school diploma or equivalent
Valid drivers' license (driving record must meet company insurance standards; driving record is reviewed annually)
CDL
· Experience operating various pieces of equipment
· Good verbal and written skills
· Basic computer skills
· Possess sufficient mechanical skills to perform minor repairs
· Able to troubleshoot problems
PREFERRED
Minimum of one-year mechanical experience
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
· Exposure to all weather conditions, dirt, grease, noise, etc.
· Safely climb on equipment in the shop and/or field
· Able to lift up to 50 lbs.
· Comply with all company safety requirements and wear all personal protective equipment when required
$30k-39k yearly est. 2d ago
Credit Analyst
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
ESSENTIAL FUNCTIONS
Assist in collection efforts by making telephone and email contact with assigned customers on past due invoices on a monthly basis.
Research/Call customers regarding unapplied payments and short paid invoices, and assist with reconciling and balancing customer accounts.
Collect customer payments via online credit card portal.
Provide high level of customer service as needed (invoice questions, account reconciliations, resolving disputes, etc.)
Provide additional information as needed to ensure prompt payment, including freight backup, lost invoices, statements, delivery receipts and purchase order copies.
ADDITIONAL FUNCTIONS
· Special handling of invoices, statements and purchase orders.
· Promptly and professionally handle customer calls, questions and complaints.
· Submit invoices to various governmental entities for timely processing and payment.
· Submit invoices to customers via email and a wide spectrum of invoicing portals
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
Minimum of High School diploma or equivalent.
Minimum of 2 years credit experience handling large or small accounts.
Minimum of 2 years' experience with general accounting and or bookkeeping.
Minimum of 1 year in customer service.
Excellent phone, verbal and written communication skills.
Proficient in utilizing technology and Personal Computer skills including Microsoft Office (Word/Outlook) with advanced knowledge of Microsoft Excel.
Competent with basic accounting principles and experienced with auditable cash application processes.
Knowledge of purchase orders, invoices, and statements.
Types 40 words per minute.
Understanding of banking procedures.
PREFERRED
Finance related professional certifications and or some college is beneficial.
Additional training with UCC codes, collections and computer knowledge very helpful.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
· Operate basic office equipment such as; computer, copy machines, ten key calculator and the telephone.
· Office environment requiring professional dress and appearance.
· Usual working hours are 8 hours per day, 5 days per week.
· Sit for 6-8 hours.
· Walk/stand for 0-2 hours.
· Occasionally lift up to 25 pounds
· Operate a company vehicle requiring a valid driver's license (driving record must meet company insurance standards and is reviewed annually).
ESSENTIAL FUNCTIONS * Provide basic technical support to technicians and customers for diagnosing and completing repairs on all Wyoming Machinery Company product lines with an emphasis on forklifts, allied products, and technology related inquiries. * Establish centralized contact with the factory service engineering representatives / district reps regarding specific product or publication problems for both internal and external customers.
* Assist Wyoming Machinery Company personnel in diagnosis and identification of new product or publication problems.
* Assist with the coordination of Service Letters to track and distribute to the appropriate personnel.
* Track all technical calls and communicate accordingly, working with others in the technical department to share information so common problems can be solved in an efficient manner.
* Advise management on product development issues arising from product problems identified through technical support calls with customers.
* Perform failure analysis as needed, including fact gathering, analysis of the facts and determining the root cause.
* Communicates with necessary internal parties, particularly product support and sales, regarding the status of customer issues and concerns.
* Represent and report the user and dealer's opinion or acceptance level of a specific product model to the appropriate personnel.
* Manage and control distribution of factory information to the appropriate dealer personnel in addressing and correcting product or publication problems.
* Assist with the reporting of accidents involving all types of equipment represented by Wyoming Machinery.
* Collaborate with Sales team to identify all allied products sold and serviced by WMC.
ADDITIONAL FUNCTIONS
* Aid internal personnel in determining cause for failure of components and/or parts.
* Assist Warranty Department to determine warranty consideration for special situations (i.e. failure analysis).
* Assist the dealer's personnel in product application engineering (such as fabrication, modification or customizing) to correct product problems or meet special application needs.
* Provide input in the purchase of necessary Special Diagnostic Tooling needed in the Technical Department and manage the use of such tooling within the company.
* Manage, update and maintain the Wyoming Machinery Company Technical Information Library.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
* Minimum of high school graduate or equivalent
* Operate company vehicle requiring a valid drivers' license (driving record must meet company insurance standards and is reviewed annually).
* Effective oral and written communication skills
* Thorough knowledge of various equipment systems, such as power train, hydraulics, electrical, and machine operation characteristics for the product lines represented by the company.
* General knowledge and experience of Caterpillar utilized technologies, i.e.: Cat Grade Control, Trimble, Product Link, etc.
* Ability to install and operate Diagnostic Tooling and analyze the results.
* Ability to read and explain electrical or hydraulic schematics and design prints.
* Basic understanding of warranty policies and procedures.
* Ability to interpret Scheduled Oil Sample reports and make recommendations to the user.
* Ability to analyze a failed component or part, using the available literature and tooling to determine the root cause of failure; or convey the description of such failure to the appropriate personnel for assistance.
* Perform as a team member and work in coordination with the Parts, Sales, Service, Training, Warranty, and SOS Laboratory Departments and customers within the company.
* The desire to understand and meet the customer's and companies needs in dealing with and correcting product problems in a reasonable time frame.
* The ability to conduct self in a professional manner.
* MCFA (Forklift) certification or ability to obtain in a reasonable time period.
* Extensive experience in working with all Caterpillar information systems (i.e. SIS 2.0, DBS, SIMSi, Cat ET, Logisnext), components, publications, and tooling.
* Basic to intermediate typing and computer skills.
* Efficient mechanical and troubleshooting abilities.
PREFERRED
* Degree from a technical school
* Additional training or completed courses in math, science, engineering, electronics, and typing or computer usage would be helpful.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
* Ability to use company computer systems, programs, OEM parts, sales and service publications, telephone systems and equipment. Service manuals, mechanical, hydraulic and electrical schematics.
* Use of special diagnostic tooling and OEM special diagnostic tooling.
* Working hours are 8 hours per day, 5 days per week.
* Safely climb on equipment in the shop and/or field.
* Walk up and down stairs
* Sit or stand 5 - 7 hours a day
* Professional dress is required
* Travel throughout the company territory including overnight stays.
$23k-60k yearly est. 14d ago
AR Accounting Assistant
Wyoming MacHinery Company 4.1
Wyoming MacHinery Company job in Casper, WY
ESSENTIAL FUNCTIONS
· Process and create all new employee/customer accounts
Prepare customer Credit Applications for Credit Manager approval
Review and process Cash Applications
Log all new accounts in Smartsheet for tracking
Enter invoices into various customer invoice portals
Upload applications into FileBound
Process customer virtual payments in the AR Inbox
File/Filter the AR Inbox
Process Cat Card transactions
Assist with DBS clean-up projects
Assist with Deleting Termed Employee Accounts
Assist with scanning and filing miscellaneous documents
Assist with updating/creating SOPs
Additional Accounting Office Duties as assigned
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
Minimum of a high school diploma or equivalent
Basic understanding of accounting procedures.
Mail functions and telephone practices.
Good understanding of MS Office products, including Excel & Word.
PREFERRED
· Solid 10 key skills
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
· Use of various office equipment such as computer terminal, personal computer, telephone, calculator, copier, and automated mail machine.
· Office environment requires professional dress and appearance.
· Sit 6-8 hours
· Use hand for fine manipulation
· Walk/Stand 0-2 hours
Zippia gives an in-depth look into the details of Wyoming Machinery, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Wyoming Machinery. The employee data is based on information from people who have self-reported their past or current employments at Wyoming Machinery. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Wyoming Machinery. The data presented on this page does not represent the view of Wyoming Machinery and its employees or that of Zippia.