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Xanterra Remote jobs - 26 jobs

  • Technical Purchasing Agent

    Xanterra Parks & Resorts 4.4company rating

    Miami, FL jobs

    Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 310 guests and cruise around the world. Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary Our Vision: Enriching people's perspective through inspired travel Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible We are currently seeking a Technical Purchasing Agent who will be responsible for the negotiation and coordination of the procurement of designated supplies required by company vessels at various home port cities, out ports and dry docks in accordance with the company's policies and procedures, with a detailed focus on cost savings and operational excellence. Responsibilities * Processes purchase requisitions received from technical and deck officers on board or vessel technical superintendents and fulfills them by established contracts or competitive bidding process. * Exercises independent judgement in sourcing activities to best align with operational and budgetary requirements. * Processes purchase orders and sends proper documentation to the company vessels in adequate time for storing dates. * Utilizes strategic sourcing practices to realize maximum savings and efficiencies in the supply chain process. * Negotiate cost reductions on individual Purchase Orders to maximize allocated funds and ensure operational excellence of the vessels. * Track negotiated cost savings and purchase trends to help identify and implement fleet wide service and spares contracts. * Investigates and resolves discrepancies on each storing and secures credits, when appropriate, in coordination with supply base and vessel staff. * Maintains vendor files. * Coordinates logistics to ensure on time delivery. * Reviews invoices that do not correspond with Purchase Orders to prepare delivery adjustment forms and reconciles in the appropriate system with appropriate approvals. * Develop and maintain business relationships with vendors, service suppliers and internal customers, adhering to corporate objectives and ethics guidelines. * Develop and maintain effective working relationships with Fleet Operations, Finance, Logistics and purchasing peers; in order to resolve obstacles and continuously improve purchasing processes. * Facilitates communications between vessels and Operations to successfully implement new programs. * Tracks costs to identify needed repair trends and develops forecasting process. * Manages the process of cost estimates. * Manage and update daily the budget spreadsheet. * Communicate receipt and invoicing details to assist accounting. * Travels, as necessary, to vessels and vendor locations to audit procedures. * Travel to attend Dry-docks as needed * Maintains inventory item lists, assigning item numbers and inputting data into the appropriate system. * Maintain and monitor budget designated to assigned vessel. * Perform multiple detailed job functions simultaneously. * Plan and execute special projects as assigned by Manager, Technical Purchasing. Qualifications * Four year degree preferred * 2-5 years purchasing experience, international preferred * Self-motivator with strong Negotiation skills * Excellent interpersonal, written and verbal communication skills * Proficiency in word processing and spreadsheet software (Microsoft) * AMOS-W and Fidelio experience preferred * Ability to understand and adhere to budget * Strong organizational skills with attention to detail * Project and team oriented * Ability to work well under pressure and handle multiple priorities effectively * Ability to travel internationally as needed Physical Requirements: * Ability to walk up and down steel gangway stairs, walk, lift and carry up to 30 lbs, during dry docks, with or without accommodation Benefits: For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals. EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. To apply, please use the following link to our job posting on our website: ************************************************************************
    $37k-46k yearly est. Auto-Apply 17d ago
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  • Hubspot Marketing Specialist

    Xanterra Parks & Resorts 4.4company rating

    Miami, FL jobs

    Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 310 guests and cruise around the world. Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary Our Vision: Enriching people's perspective through inspired travel Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible We are currently seeking a commited Hubspot Marketing Specialist with extensive, hands-on professional experience utilizing the Hubspot suite of marketing tools to lead Windstar's end-to-end customer journey - from first interaction to follow-ups with our loyal guests. In this impactful position you will take the role of the architect behind our email and lifecycle marketing efforts, using HubSpot and a modern tech stack to build smarter, more personalized campaigns that drive engagement, conversion, and retention. Responsibilities Strategy & Campaign Execution: * Own and execute Windstar's CRM and lifecycle marketing strategy across all stages of the guest journey - from lead to loyalty. * Develop and deploy data-driven campaigns including welcome series, re-engagement, upsell, retention and promotional initiatives. * Manage the strategy and deployment of non-booked lead communications to drive conversion - such as promotional offers, engagement emails and abandoned search workflows. * Design and build email templates using industry best practices and coding standards. * Manage the end-to-end deployment process, ensuring flawless execution across different email platforms and devices. * Partner with cross-functional teams (sales, loyalty, creative, analytics, and digital) to align messaging and timing. * Ensure compliance with email marketing regulations (e.g., CAN-SPAM, GDPR) and best practices to maintain high deliverability rates and protect sender reputation. Automation and Personalization: * Build and manage multi-step email workflows and trigger-based campaigns in HubSpot and other tools. * Leverage behavioral data and customer signals to deliver dynamic, personalized content across segments. * Collaborate with IT and analytics to enhance integrations, lead scoring, and funnel tracking Testing and Optimization: * Design and implement A/B tests and multivariate testing strategies across subject lines, content and send times * Track performance and identify opportunities to improve key metrics such as open rates, click-through rates, and conversions * Analyze campaign results and provide recommendations to continuously improve results. Performance Reporting and Insights * Build and maintain basic performance reports in HubSpot to monitor email performance, workflow engagement, and list growth. * Collaborate with cross-functional analysts to surface key insights that inform testing, segmentation, and campaign planning. * Regularly audit data quality and CRM hygiene to ensure clean, actionable audience lists. Qualifications * Bachelor's degree in Marketing, Communications, or related field. * Expertise in Hubspot and basic knowledge of CDPs * 5+ years of CRM, email marketing, or lifecycle marketing experience - ideally in a travel, hospitality or e-commerce brand. * Basic HTML/CSS knowledge with the ability to build and customize email templates beyond standard drag-and-drop editors * Experience partnering with creative teams and briefing effective, brand-aligned assets. * A data-first mindset, with experience using segmentation, customer journeys, and lifecycle analytics to drive business growth. * Excellent project management skills with the ability to prioritize tasks, manage multiple projects simultaneously, and meet tight deadlines. * Strong attention to detail and a passion for delivering high-quality, engaging email content that resonates with the target audience. * People management experience is preferred, including supervision of direct reports. * Knowledge of email deliverability best practices, compliance regulations, and anti-spam laws. * Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. To apply, please use the following link: ************************************************************************ EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
    $36k-47k yearly est. Auto-Apply 60d+ ago
  • Franchise Growth Director - Remote & Travel-Heavy

    Wyndham Hotels and Resorts, Inc. 4.4company rating

    Chicago, IL jobs

    A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network. #J-18808-Ljbffr
    $75k-143k yearly est. 4d ago
  • Manager in Training - Talent Pool - Kimpton Home Office Remote

    Kimpton Hotels & Restaurants 4.4company rating

    Sacramento, CA jobs

    The IHG Manager in Training (MIT) program is designed for recent college graduates to fast-track your hospitality management career. MITs will initially experience a comprehensive rotation across multiple disciplines within the hotel and/or restaurant operation, and land in a role leading and supervising a team in a set department based on the experiences available at participating properties. Successful MITs will learn and embody the IHG culture and the culture of their respective hotel brand, develop and take their leadership skills to the next level, and should complete their program ready to step into a management position at similar property. MITs who achieve this may have the opportunity to be placed into a full-time leadership role, based on availability at the completion of their 12-month program. MITs should expect to work a varied schedule to meet business needs which may include evenings, weekends and/or holidays. Program Length: + 12 months (may be extended) The Experience: + 3 - 4 month departmental rotation + 8 - 9 months in an operations leadership role + Regular community connects with MIT cohort + Monthly MIT cohort seminars with key senior leaders + Mentorship + networking opportunities Compensation and Benefits: + **Compensation for this role ranges from $55,000 to $68,000 annually.** *Please note that the position is paid hourly, and the exact rate will vary depending on the location. + Access to medical, dental and vision benefits + Retirement savings plan with company matching + Employee travel discounts + benefits 2026 - 2027 Program Locations + Sacramento, CA + Los Angeles, CA + Santa Monica, CA + Santa Barbara, CA + Boston, MA + Philadelphia, PA + Chicago, IL + Grand Cayman **Essential Duties and Responsibilities:** Program Participation & Learning + Complete structured rotations across multiple departments including front office, housekeeping, food & beverage, sales, and other operations + Participate in formal training sessions, workshops, and professional development activities + Shadow experienced managers to observe leadership techniques and decision-making processes + Complete any assigned projects and assessments throughout the program duration Operational Support + Assist department managers with daily operations and special initiatives + Support guest services initiatives and maintain high customer satisfaction standards + Help implement or maintain any operational procedures and quality standards + Participate in staff meetings, briefings, and planning sessions Leadership Development + Gradually assume supervisory responsibilities under management guidance + Lead small teams or projects as assigned during the program + Develop conflict resolution and problem-solving skills through real-world scenarios + Practice coaching and mentoring techniques with team members Administrative & Analytical Tasks + Assist with budget planning, cost control, and financial reporting activities + Support inventory management and procurement processes as needed + Participate in performance evaluation processes and staff development initiatives **Program Qualification + Experience:** + Applicants must be a recent graduate within the last year; applicants must have earned Bachelor's Degree or higher in Hospitality Management, Business Administration, or in a related field. A minimum cumulative GPA of 3.0 is required. + At least 1 -2 years of demonstrated leadership experience through applicable hospitality roles, student-led organizations, community service or a high-end customer service role. + Strong interpersonal and communications skills. + Organized; a self-starter. + Ability to work under pressure, meet deadlines, and function within a dynamic and challenging environment. + Must be technologically proficient and able to quickly adapt to various internal POS systems and other operational platforms. **Qualifications Requirements:** To achieve success in this role, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience** : At least 1 - 2 years of demonstrated leadership experience either professionally or within a student-led organization. Applicants must be a recent graduate within the last year; applicants must have earned Bachelor's Degree or higher in Hospitality Management, Business Administration, or in a related field. A minimum cumulative GPA of 3.0 is required. **Language Skills** : Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. **Reasoning Ability** : Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form. **Physical Demands** : While performing the duties of this job, the employee is constantly required to collate/file, use a keyboard, dial, sit, see, hear, write, and speak. The employee is frequently required to handle (hold, grasp, turn, or otherwise work with hand or hands), finger (picking, pinching, fine manipulation), and walk. The employee is occasionally required to climb stairs, reach, and stand. The employee is moderately required to bend, crouch, kneel, squat, climb ladders, balance, and twist, stretch, push, and pull. The employee is frequently required to lift and/or move up to 10lbs, occasionally lift and/or move up to 25lbs, and minimally lift and/or move up to 50lbs. **Mental Demands** : While performing the duties of this job, the employee is constantly required to produce detailed work, use reasoning skills, verbal and written communication, have customer contact, handle multiple concurrent tasks and constant interruptions. The employee may be required to give presentations and occasionally required to use math skills. **Work Environment** : While performing the duties of this job, the employee may be moderately exposed to noise and may be occasionally required to use tools/equipment. _Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands._
    $55k-68k yearly 36d ago
  • Vice President of Field Operations - Luxury (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    Hyatt Hotels Corporation is seeking a visionary Vice President, Field Operations - Luxury to elevate the performance and reputation of our premier hotels across the Americas. In this role, you'll drive operational excellence, inspire high-performing teams, and ensure our luxury brands deliver unforgettable guest experiences. This is your chance to shape the future of Hyatt's luxury portfolio, strengthen owner partnerships, and leave a lasting impact on one of the world's most admired hospitality companies. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines canopen the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** This role is accountable for driving the performance, profitability, and brand integrity of a portfolio of approximately 17 luxury hotels across the Americas region. The Vice President, Field Operations - Luxury will be responsible for ensuring each hotel consistently delivers exceptional guest experiences, achieves strong financial results, and upholds the distinct positioning of Hyatt's luxury brands. Key responsibilities include: · Hotel Performance Leadership: Set ambitious financial, operational, and guest experience targets through the Annual Business Plan process and provide strategic guidance to ensure sustained excellence. Monitor results throughout the year, partnering with General Managers to identify opportunities and implement solutions that strengthen revenue, profitability, and market share. · Brand Stewardship: Ensure each property authentically represents the vision, values, and standards of Hyatt's luxury brands. Safeguard brand reputation by guiding General Managers in delivering best-in-class service and aligning operations with evolving guest expectations. · Owner and Stakeholder Engagement: Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities. · Growth & Transitions: Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence. · Talent Development: Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt. · Strategic Capital Planning: Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation. This position is central to Hyatt's commitment to delivering world-class luxury experiences while ensuring operational excellence and safeguarding the long-term strength of our brands. **Qualifications** Experience Required: · 15 years of operations leadership across hotels and/or resorts, including experience in the luxury market · Minimum of 5 years as a General Manager with a proven track record of success · Demonstrated expertise in building and sustaining strong owner relationships. Experience Preferred: · Bachelor's degree in hospitality, business or a related field The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. _The salary range for this position is $208,500 - $278,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** CHI014913 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $208.5k-278k yearly 60d+ ago
  • Virtual Timeshare Sales Executive - Remote AZ & NV

    Hyatt Vacation Club 4.6company rating

    Remote

    REMOTE AZ or NV preferred locations. AZ or NV Real Estate License required. *** Candidates must be available for these working hours.: Monday, Tuesday and Thursday 10:30AM to 6:30PM PST Wednesday 1:30PM to 9:30PM PST JOB SUMMARY Virtual Sales Executives deliver marketing generated sales presentations over the computer using screen-sharing technology that contributes to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Private Office in the home for work and computer equipment Proficiency in English Proficiency in computer skills, specifically in Microsoft programs including Outlook, Excel and Team. Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: Two years plus related face to face timeshare sales experience Experience in virtual sales methodology Successful Candidates Will Be Willing To: Work remotely from home Work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and potential owners. Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of finance options and present as an approach to ownership. Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc). Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
    $66k-107k yearly est. Auto-Apply 60d+ ago
  • Senior Database Administrator (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt seeks an enthusiastic Senior Database Administrator to join our Corporate Information Technology department, where you will join a team of six professionals who love what they do. In this role, you will be collaborating closely with the broader Hyatt System Operations and Application teams, where you will be instrumental in continuing to make Hyatt a leading hospitality company.You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong. **We're proud to offer exceptional corporate benefits, which include:** · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** This individual functions as a Senior Database Administrator responsible for supporting Hyatt's central database systems. As a database administrator, they are required to have strong knowledge around multiple DBMS within the database technologies of (Informix (Preferred), DB2, MongoDB, PostgreSQL (Preferred)). In addition, a Senior Database Administrator will be expected to have working knowledge of the required assigned Hyatt database technologies to provide all levels of support. Responsibilities / Essential Functions of the Senior Database Administrator -Maintain and manage critical database systems - a subject matter expert in at least two key DBMS technologies -Provide rigor and process for continuous documentation of existing and new database deployments -Participate with other business units and project managers to provide database support. -Act as a critical single point of contact for all assigned projects. -Operate independently on net new and existing database build-outs and projects. -Exhibit initiative and self-motivation to move the database infrastructure forward. -Responsible for ensuring complete coverage in documentation and deployment of database monitoring. **Qualifications:** **Experience Required:** -Installation/Configuration/Upgrading of Informix (Preferred), DB2, MongoDB & PostgreSQL (Preferred) -Perform Database Monitoring and Performance Tuning -Standard & Advanced Backup & Recovery Experience -Knowledge of Database Connection Managers & Clustering Features -Complete Standard Database Requests (Clone Databases, Execute DDL, User Access, Data Manipulation, SQL Enhancement, etc.) -Perform Application Releases per Requirements -Support Application Teams with. Performance Tuning and Database Configuration Issues -Linux OS/Scripting Knowledge -Participate in the Weekly On-Call Rotation - Effective Communication Skills -5 years of database administration experience **Experience Preferred:** -Experience with two DBMS (Informix/DB2/MongoDB/PostgreSQL) -College degree or equivalent work experience -Certifications in Database/OS Administration -Working knowledge of Networking The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. _The salary range for this position is $95,000 to $120,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Technology **Req ID:** CHI014903 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $95k-120k yearly 60d+ ago
  • Service Now Engineer - Global Technology Support (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    Hyatt Hotels Corporation seeks an enthusiastic ServiceNow Engineer to join our ServiceNow team supporting Global Technology Support. In this role, you will be collaborating closely with the broader Global Technology Support and other supporting IT teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague's become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: - Annual allotment of free hotel stays at Hyatt hotels globally - Flexible work schedule - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption - Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** At Hyatt Hotels, ServiceNow is a major productivity solution and is a very important part of our mission to take care of people so they can be their best. ServiceNow Engineers serve on a professional deployment team to architect and deploy solutions within the ServiceNow platform for our Hyatt customers with automation and process improvement in mind. Engineers provide administrative ServiceNow support, including troubleshooting, implementing bug fixes, and root cause analysis while using their ability to develop, configure, integrate, and/or implement with knowledge of the platform helping Hyatt keep up to date and enabling the best ServiceNow platform experience possible. Proactively identify opportunities to automate existing processes, driving increased efficiency for the Global Service Desk team. Additionally, contribute to the development of effective reporting solutions that provide actionable insights to the management team. Leverage ServiceNow's reporting and analytics capabilities to design and deliver customized reports and dashboards, enabling data-driven decision-making and improved operational oversight. Identify, promote, and collaborate on AI opportunities within ServiceNow to support AI adoption. Work with the AI and ServiceNow professional development team on the strategy to implement solutions that leverage artificial intelligence to improve customer satisfaction by enhancing responsiveness, streamlining processes, and delivering personalized experiences. Responsibilities: - Interact with internal customer team members to capture business requirements and translate them into appropriate technical solutions. - Commit to the continuous improvement and learning of development and ServiceNow best practices, tools, and technology - Support and develop in Hyatt's ITSM module and Services Operations Workspace (SOW) - Responsible for providing accurate and up to date documentation on current ITSM processes or Custom Applications, using understandable business language - Monitors health, usage, and overall compliance of the ServiceNow platform - Works directly with ServiceNow Architect- IT and ServiceNow Manager to align the ServiceNow application with IT organization strategy - Works with key Global Technology Support and IT Process Owners and leadership on priorities and being the main contact on many ITSM products - The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary - Co-lead Global Technology Support weekly call for prioritization with ServiceNow team - Occasions to create and lead Hyatt engineered Citizen Developer program - Opportunities to participate in Hyatt's Diversity & Inclusion activities Qualifications Experience Required: - 2-4 years of work experience in ServiceNow Experience Preferred: - Bachelor's degree in a related field however any combination of education, experience, and certification that demonstrates the candidate can be successful in the position is acceptable - Hands-on development experience with ServiceNow - Experience building ServiceNow solutions in non-IT contexts a plus - Strong working knowledge of ITIL practices (Incident, Problem, and Request Management - Knowledge of ITL Frameworks and tools - Web development experience using HTML5, CSS, JavaScript, Angular or React, and related technologies preferred - Knowledge of web services (SOAP, REST or JSON) - Exposure to integrating ServiceNow with other applications or databases. - Experience with ServiceNow's Service Portal, SOW Workspace, Agent Assist, Playbooks, and Knowledge Base - Experience in Virtual Agent and supporting branching - Exposure to Configurable Workspaces and UI Builder - An interest in leveraging new features / technologies is critical - Ability to learn new technologies as they relate to the ongoing improvement of the ServiceNow platform - System analysis & design skills, technical writing skills - Critical thinking and a desire to provide user friendly and professional platform to Hyatt internal customers is required - Experience with Agile (or Scale Agile Framework) project management processes a plus - Adaptable to change and able to work independently and as part of a team - Effectively manage multiple projects concurrently while maintaining a high level of attention to detail on each project - Strong communication skills (oral and written) - Ability to work with individuals across multiple functions - Ability to communicate with several senior leaders within the company Additional Comments and Requirements: - Ability to travel worldwide on as as-needed basis for meetings and conventions is required (up to 10% of total work hours) - Provide ServiceNow support on-call outside normal working hours during ServiceNow upgrades, major platform incidents or events The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. The salary range for this position is $90,000 -110,000. This position is also eligible to earn an annual bonus. _The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Technology **Req ID:** CHI015066 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $90k-110k yearly 36d ago
  • National Sales Manager-Midwest Market

    Hyatt 4.6company rating

    Charleston, SC jobs

    Nestled on the northern tip of the Isle of Palms, a lush barrier island off the coast of South Carolina, **Wild Dunes Resort** offers a world-class coastal escape across 1,600 acres of pristine Lowcountry beauty. Located just outside of historic downtown Charleston, Wild Dunes Resort is the largest and most celebrated resort, welcoming leisure travelers and groups alike. The resort continues to earn accolades from leading travel publications as a premier destination for family vacations, romantic getaways, dream weddings, and corporate retreats. Wild Dunes Resort is proud to be part of **Hyatt's Destination by Hyatt brand** . **Summary:** The National Sales Manager is responsible for driving hotel revenue through proactive sales efforts, account management, and strategic business development. The ideal candidate is a seasoned sales professional and top producer within a dynamic luxury resort or complex hotel environment, demonstrating a commitment to and expertise in direct sales through outstanding performance. Responsibilities include proactively identifying, qualifying, and soliciting new business opportunities to achieve hotel revenue goals through selling guest rooms, meeting space, food and beverage, as well as other related services to groups. Additional duties include preparing and presenting effective proposals, utilizing innate presentation skills to conduct exemplary site inspections, managing time effectively, and juggling multiple priorities while meeting deadlines. This also involves maintaining well-organized documentation and reports, as well as possessing keen negotiation skills. The National Sales Manager will work with the sales and catering staff and is in close contact with support staff. Travel is necessary for various customer-related events, conferences/trade shows, and training as required. **This position may be a remote opportunity. The candidate must have previously lived in the Midwest market or reside in the Midwest. If you do not live in the Midwest, you will need to be willing to relocate to Charleston County, South Carolina.** **Essential Responsibilities:** + Proactively solicit and secure **group business** through direct sales efforts, networking, and participation in trade shows, industry events, and site visits + Manage a portfolio of key accounts and consistently exceed individual and team revenue goals + Develop and execute strategic sales plans tailored to assigned market segments and business goals + Conduct engaging sales presentations, property tours, and proposal development that highlight the resort's amenities and services + Collaborate cross-functionally with Conference Services, Revenue, Marketing, and Operations to ensure seamless service delivery and maximize guest satisfaction + Participate in internal meetings, forecasting, business reviews, and planning initiatives + Maintain accurate records of sales activities and client communications using Hyatt sales systems + Represent the Wild Dunes brand professionally and with enthusiasm in all external and internal interactions The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **Qualifications:** **Qualifications:** **Experience & Education:** + High school diploma required; college degree in hospitality, business, or related field preferred + **Minimum of 5 years of experience in hotel/resort group sales** required + Proven success in managing group sales accounts and meeting/exceeding revenue goals + Experience working with hospitality CRM systems and event management software preferred **Job Requirements:** + Must be authorized to work in the United States + Financial acumen and budget management skills + Professional appearance and strong interpersonal skills + Excellent written and verbal communication skills + Ability to manage multiple priorities and perform well under pressure + Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) + Flexibility to travel and work evenings, weekends, or holidays as business needs require + Able to work independently and collaboratively in a fast-paced team environment + Must maintain confidentiality and exercise discretion **Working Conditions:** + Must be able to sit for extended periods and work at a computer + Frequent use of hands for grasping, typing, and general office tasks + While primarily an indoor role, the position may require walking between resort locations in various weather conditions **Primary Location:** US-SC-Isle of Palms **Organization:** Wild Dunes Resort **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** ISL001756 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $87k-109k yearly est. 60d+ ago
  • Central Services, Transient Sales Specialist (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt seeks an enthusiastic Central Services, Transient Sales Specialist to join our growing Central Sales Management department, who will focus on establishing and executing the Transient sales strategy for a portfolio of Essential & Full Service hotels. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** The Central Services, Transient Sales Specialist role requires a candidate who has demonstrated a thorough understanding and competence in the Transient business segment, Hyatt systems, and the hotel/business travel industry. This individual will drive the corporate negotiated and consortia strategy at a portfolio of hotels by engaging in market and account research, executing business development tactics, and leveraging World of Hyatt brand tools to build loyalty. This candidate will be responsible for growing negotiated market share and reporting on progress to property stakeholders. As the program grows, this person will have the opportunity to train or coach new team members to deliver high performance and be considered for potential future leadership roles within Central Sales. The Central Services, Transient Sales Specialist will possess thorough competency with professional selling skills: opening, probing, supporting, and closing. Must possess exceptional negotiating skills and proficiency with business development. Must be comfortable with general computer knowledge and working with Microsoft 365 (Word, PowerPoint, Excel). They must be proficient in CVENT Transient, Agency360, and Demand360. Communication and organizational skills are of utmost importance for this position. **Qualifications:** **Qualifications** -A minimum of 3-5 years of hotel sales or comparable experience preferred -A true desire to satisfy the needs of others in a fast-paced environment -Refined verbal and written communication skills -Strong organization and presentation skills -Must be able to work independently and simultaneously manage multiple tasks -Must be outgoing and a proven self-starter -Must be proficient in general computer knowledge, Envision, Opera, and Cvent -Must be proficient with Microsoft Office, including Excel and PowerPoint, and be capable of creating documents, working charts, and spreadsheets. -Knowledge of Amadeus products (Agency360 and Demand360) _The salary range for this position is $75,000 to $80,000. This position is also eligible to earn a bonus._ _The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** CHI015065 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $75k-80k yearly 36d ago
  • Network DevOps Engineer (Remote)

    Hyatt 4.6company rating

    Chicago, IL jobs

    Hyatt Hotels Corporation seeks an enthusiastic Network DevOps Engineer to join our Global Network Engineering and Operations team.In this role, you will be collaborating closely with the broader infrastructure team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: - Annual allotment of free hotel stays at Hyatt hotels globally - Flexible work schedule - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption - Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** You will build, operate, and scale automated, testable, and auditable network infrastructure using software engineering practices. Key responsibilities include: - Design, develop, and maintain Infrastructure-as-Code (IaC) to provision and manage network devices, services, and configurations. - Build and own GitLab CI/CD pipelines for network automation, validation, and deployment. - Develop automation and orchestration tooling using Python, Ansible, and Terraform. - Implement automated testing (unit, integration, and device/system-level) for network changes - e.g., PyATS or equivalent. - Create and maintain reusable automation libraries, templates, and modules for multi-vendor environments. - Integrate network automation with inventory/CMDB systems (e.g., ServiceNow), monitoring, and ITSM. - Troubleshoot production network and automation issues; perform root cause analysis and corrective automation. - Author and maintain runbooks, design docs, and change control artifacts that support safe, auditable deployments. - Participate in cross-functional projects: Network modernization, SD-WAN rollouts, PCI and security controls, site onboarding. - Coach and mentor other engineers on automation best practices, testing, and Git-based workflows. Note: This list highlights core responsibilities and special initiatives; it is representative, not exhaustive. Qualifications Experience Required: - 5 years of network engineering experience, with at least 2 years focused on network automation/DevOps practices. - Strong hands-on experience with Python scripting for automation and tooling. - Practical experience with Ansible for device/config automation and Terraform for infrastructure provisioning. - Proven ability to author and run GitLab CI/CD pipelines for automated testing and deployments. - Solid networking foundation: L2/L3 concepts, VLANs, STP, routing (BGP, OSPF), WAN technologies, and common switching/routing/wireless/firewall platforms. - Experience with multi-vendor device automation (Cisco, Meraki,SilverPeak, etc.). - Familiarity with Linux systems, REST APIs, JSON/YAML, and CLIs for network devices. - Experience designing and implementing automated testing for network changes (test frameworks, test case automation, validation checks). - Strong troubleshooting skills, attention to detail, and experience working in production support or on-call rotations. - Excellent communication and collaboration skills; experience working across engineering and operational teams. Experience Preferred: - Certifications: Cisco (CCNP/CCIE), Cisco DevNet, HashiCorp Terraform Associate, or equivalent. - Experience with containerization (Docker) and orchestration (Kubernetes) as they relate to networking services. - Background in hospitality, retail, or other highly distributed enterprise environments. - Prior experience implementing security controls for network automation and change governance (role-based access, signed artifacts, CI policy checks) The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. _The salary range for this position is $90,000 to $115,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Technology **Req ID:** CHI015099 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $90k-115k yearly 10d ago
  • Account Lead, HSF - National Sales (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt seeks an enthusiastic Account Lead to join our HSF-National Sales Team. In this role, you will develop and nurture long-term, strategic partnerships within a designated portfolio of accounts to increase Hyatt's group, transient and extended stay business across all regions. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** The Account Lead, HSF - National Sales, is a strategic account management role responsible for qualifying, developing, and maintaining business-to-business relationships with high-potential accounts to drive preference and loyalty for Hyatt-branded hotels. Reporting to the Regional Director, HSF-National Sales, the Account Lead will establish and execute account action plans focused on total account revenue growth (i.e., group, transient, and extended stay business) for both current and new hotel openings, with a special focus on Essential brands business. Responsibilities include, but are not limited to: -Develop, document, and maintain robust account intelligence within Hyatt's CRM. -Educate buyers on Hyatt's brands and values to build preference and loyalty between organizations. -Collaborate with stakeholders to successfully facilitate the annual transient RFP process to grow Hyatt's presence in customer travel programs. -Ensure managed accounts include Hyatt in all group sourcing requests. -Identify and capture share shift business opportunities for both current, new, and focus hotels. -Support collaborative communication between hoteliers and customers to negotiate and win business. -Champion company initiatives and priorities with customers as appropriate. -Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of HSF-National Sales. -Stay current on market conditions, forecasts, and trends. Utilize information proactively to drive sales. -Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment. -Elevate the voice of the customer within Hyatt. **Qualifications:** **Experience Required:** -Minimum 5 years of hotel sales experience. -Strong sales knowledge and business development experience of transient and group segments. -Strong communication and presentation skills. -Detailed organization skills with experience managing a high-volume portfolio of accounts and/or segments. -Proficient in Microsoft Office Suite. -Experience with CRM and/or database management tools. -Knowledgeable of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip, Concur, GetThere, etc. -Experience with industry data tools such as Knowland Group, Amadeus Hotelligence suite, LinkedIn Sales Navigator, etc. **Experience Preferred:** -Bachelor's degree in Hotel Management, Sales, or Business. -Multi-Hotel/Multi-Brand Sales Experience. -Previous total account / strategic account management experience. -Extended stay business development experience. -Experience with Hyatt's Envision sales software. The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $98,600-$124,000 _._ Thisrole is also eligible for the Sales Incentive Plan. _The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate_ _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** CHI015100 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $98.6k-124k yearly 8d ago
  • Manager Development Operations, Americas (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    Hyatt Hotels Corporation seeks an enthusiastic Manager Development Operations, Americas to join our Global Growth Operations team. In this role, you will be collaborating closely with the broader Global Growth Strategy & Operations and Americas Development teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: - Annual allotment of free hotel stays at Hyatt hotels globally - Flexible work schedule - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption - Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** The Manager Development Operations, Americas is accountable for generating and qualifying deal leads, assisting lead Developers in advancing deals to execution, optimizing deal workflows from lead to execution, driving accountability with partner functions, and ensuring consistent delivery of materials needed to advance deals. In learning and performing these duties well, the role will acquire the skills and experience necessary to be a lead Developer. The position reports directly to the Senior Manager Development & Pipeline, Americas. Specific responsibilities include: o Deal Support: Advances live deals through the sales process from discovery to execution in support of a lead Developer; ensures single point of accountability, as well as transparency and accuracy of deal status/prioritization via deal task queue. o Lead Generation & Qualification: Sources and qualifies potential opportunities in the early stages of the deal process through a blend of analytics, market research, broker and partner networking, third-party data sources, and direct outreach. o Cross Functional Collaboration: Ensures deal alignment between Development and key partners including Feasibility, Design, Legal, Development Finance, and others; facilitates efficient feedback loops, approvals, and decision-making to remove friction in the deal process. o Skills Development: Acquires, refines, and demonstrates the hard and soft skills necessary to perform as a lead Developer. Qualifications Experience Required: - Minimum of 2-3 years of experience in hospitality, commercial real estate, investment analysis, or related industry. **-** **Spanish language fluency.** - Highly organized, process-oriented, and able to manage multiple projects simultaneously in a fast-paced environment. - Strong interpersonal and communication skills for effective collaboration across internal and external stakeholders. - Proactive self-starter with a demonstrated desire to learn and progress toward a lead Developer role. - Strategic and analytical thinker with keen attention to detail and accountability for deliverables. - Demonstrated proficiency with CRM and BI tools. Experience Preferred: - Advanced degree in Hospitality Management, Finance, Business Administration, or a related field. - Experience with hotel development, franchise contract sales, and/or commercial real estate transactions. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. _The salary range for this position is $98,600-$125,000. This role is also eligible for the Annual Incentive Plan._ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** CHI015057 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $98.6k-125k yearly 42d ago
  • Specialist, Events

    Wyndham Hotels & Resorts 4.4company rating

    Remote

    We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. This is a Work from Home position but only candidates living within a 30 minutes drive from our office at 2415 McGavock Pk, Nashville, TN 37214 will be considered. The Specialist, Events is responsible for planning, coordinating, and executing a wide range of events aligned with company objectives and departmental guidelines. This role manages all event logistics including venue procurement, entertainment booking, dining arrangements, transportation, and vendor partnerships. The Liaison ensures all events stay within budget and deliver exceptional guest and stakeholder experiences. This position serves as a key liaison between internal teams, site leaders, guests, and external vendors to ensure seamless event execution. In addition to core responsibilities, this role collaborates closely with field sales and marketing teams to identify latent opportunities to increase onsite owner tour participation through strategic event offerings. The Liaison works hand-in-hand with these teams to align on high-revenue producing events that resonate with owners and drive high guest satisfaction scores. Liaisons are responsible for hosting assigned events within their market as directed by management and may occasionally assist with events in other markets. This role requires travel, including nights and weekends, to support face-to-face interactions with Travel + Leisure Co. owners, resort marketing and sales leaders, and venue personnel. How You'll Shine: Hosts all event types across Travel + Leisure Co. brands, both onsite and offsite, engaging directly with owners, resort and venue personnel, and marketing and sales leaders. (40%) Research event logistics and determine overall event concepts that remain inside monetary budgets and will lead to sales success. (15% time) Build strategic relationships with site sales and marketing leaders to enhance event quality, guest satisfaction, and operational efficiencies. (15%) Plan and manage multiple events at various stages simultaneously. (10% time) Communicates with site-level sales and marketing, business operations, and resort operations leaders to ensure events are executed on schedule and objectives are achieved. (10%) Submits event details, proformas, and contracts to senior leadership for cost approvals (10% time) Travel Requirements High travel 80% - 90% What You'll Bring: Education Bachelor's degree or equivalent, college degree preferred. Knowledge and Skills Understanding of timeshare industry, products, and clubs Excellent project management and cross-functional collaboration skills Strong motivation to learn, willingness to be a team player, yet operate independently as required while exercising discretion and independent judgment Demonstrated organizational skills and attention to detail Demonstrated ability to work well under pressure and meet deadlines Demonstrates accuracy and thoroughness in work to ensure quality Written and verbal communication skills to execute timely and effective communication Demonstrates strong critical thinking skills Strong networking skills to build appropriate relationships throughout a broad organization Proven ability to effectively handle multiple tasks in various stages of completion Ability to solicit feedback to improve processes and develop project strategies Ability to develop collaborative relationships to facilitate the accomplishment of work goals Ability to recognize priority and be able to manage time effectively to deliver on priorities Ability to be proactive and communicate proper sense of urgency for tasks to keep work on target Ability to work in a fast-paced environment that is continually changing Ability to be flexible with change and adapt to changes within products/programs Ability to work effectively as a team player in a diverse work group Ability to interact with various business partners at all levels in the organization Vacation Ownership and travel industry knowledge a plus Technical Skills Advanced working knowledge of Microsoft Office Suite including PowerPoint, Excel, Outlook Proficiency in Adobe Professional Job Experience 5+ years of experience in marketing, campaign strategy, or loyalty marketing 2+ years of experience managing external vendors, agencies, or direct reports How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
    $35k-50k yearly est. Auto-Apply 13d ago
  • Manager, Port Services

    Xanterra Parks & Resorts 4.4company rating

    Miami, FL jobs

    Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary Our Vision: Enriching people's perspective through inspired travel Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible At Windstar Cruises, we believe our team is our greatest asset. Our success is driven by passionate, dedicated, and talented individuals who work together to achieve our vision. We offer a dynamic work environment that encourages personal growth and instills pride in every team member. We are committed to fostering a culture of fairness and diversity, providing equal opportunities for all. Come aboard and be part of a team that values your contributions and supports your professional journey. We are currently seeking a Manager of Port Services that will lead the implementation of the new MXP system to streamline port operations, drive process efficiency, and achieve cost savings. This role oversees the port agency bid process, budget management, forecasting, and invoice processing for port activities. The Manager will ensure optimal operational performance while supporting accurate financial tracking and the continuous improvement of port operations workflows. Responsibilities * Lead the end-to-end implementation of the new MXP system, ensuring seamless integration with existing port operations and driving adoption across all relevant teams. * Oversee and enhance all financial processes related to port operations, including budget management, forecasting, and invoice processing, with a focus on accuracy, timeliness, and compliance. * Review current financial data regularly to identify trends, variances, and opportunities for cost optimization. Where appropriate, negotiate improved terms with vendors and port agents to support cost savings and operational efficiency. * Drive continuous process improvements by evaluating existing workflows, identifying inefficiencies, and implementing best practices to streamline operations and support business objectives. * Ensure accurate coding, processing, and tracking of all port and crew invoices, and maintain up-to-date records for advanced payments and monthly schedules. * Support monthly budget forecasting and provide analytical support for cost trending and port-specific activities, ensuring financial objectives are met and supporting data-driven decision-making. Qualifications * 3 years' experience in the cruise industry or a related field. * Strong multitasking skills, with the ability to balance immediate tasks and long-term projects. * Proficiency in MXP and Microsoft 365. * Excellent organizational skills with a strong attention to detail. * Self-motivated and able to work independently and as part of a team. * Background in financials/accounting. * Strong communication skills, both written and verbal. * Ability to work in a fast-paced, dynamic environment. * Proven ability to manage multiple priorities efficiently. * Experience with port reservation and invoicing IT systems preferred. To apply, please use the following link: ************************************************************************ Benefits: For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals. EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
    $31k-57k yearly est. Auto-Apply 60d+ ago
  • Workforce Planning Analyst, Fleet

    Xanterra Parks & Resorts 4.4company rating

    Miami, FL jobs

    Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary Our Vision: Enriching people's perspective through inspired travel Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible Windstar Cruises is a luxury small ship global cruise line, dedicated to delivering unique travel experiences that are beyond ordinary to our discerning guests. We are seeking a motivated Workforce Planning Analyst to support Fleet-wide workforce efficiency by coordinating schedules for key shipboard positions, ensuring global coverage, and optimizing workforce plans across all vessels. The role blends scheduling execution with analytical support, providing data-driven insights that improve staffing efficiency, cost control, and compliance. This position also serves as the operational bridge between corporate Fleet Planning leadership and schedulers across our staffing agencies in Asia & UK, ensuring consistent standards and smooth repositioning of crew. Responsibilities Scheduling & Workforce Coordination * Create and maintain schedules for designated shipboard positions, ensuring operational readiness across all vessels. * Serve as backup support to schedulers in Asia, providing coverage during high-volume periods, leave, or urgent staffing needs. * Monitor Par Levels to ensure all ships remain adequately staffed and compliant with internal and regulatory requirements. * Oversee and maintain the gap pool to ensure sufficient candidates are available for vacancies resulting from new hires, terminations, promotions, or ship movements. * Coordinate with staffing agencies to confirm availability, readiness, and documentation for assigned candidates. Analysis & Reporting * Analyze historical travel data, turnover trends, and operational patterns to support accurate forecasting and long-term manpower planning. * Prepare scheduled reports including workforce forecasts, staffing gaps, compliance status, and travel data air/hotel usage. * Maintain dashboards and KPI trackers used by the Senior Manager and Director for decision-making. Systems & Process Management * Use Adonis, Excel, and other scheduling tools to optimize planning cycles and employee rotation schedules. * Recommend process improvements to strengthen scheduling efficiency, reduce errors, and enhance global coordination. * Maintain accurate, timely data across all systems, ensuring integrity of rotation patterns, crew profiles, and embarkation timelines. Compliance & Training * Ensure full compliance with all training matrix requirements, including regulatory (STCW, MLC, Flag State) and company-required trainings, certificates, and licenses. * Liaise with staffing agencies and shipboard leaders to verify training renewals, validity dates, and document submissions. * Support company programs including referrals, promotions and cross-departmental initiatives that impact fleet crewing. * Suggest policies based on observations. * Other duties as assigned. Qualifications * Bachelor's degree in Business, Operations Management, HR, Statistics, or related field; equivalent relevant experience considered. * At least 2 years of experience in scheduling, workforce planning, crewing operations, or analytical support. * High proficiency in Microsoft Excel; experience with workforce/scheduling systems preferred. * Excellent organizational skills, and ability to work cross-functionally in a fast-paced environment. * Ability to manage multiple priorities and respond quickly to operational demands. * Familiarity with international maritime safety, training, and crew-welfare requirements that govern how seafarers are certified, trained, and treated onboard the ships. * A positive, approachable personality with strong communication skills and the ability to articulate information clearly and confidently. * Experience analyzing workforce data, forecasting staffing needs, or supporting multi-national scheduling operations desired. * Experience with Adonis Crew Management or similar crewing/scheduling software desired. * Strong analytical skills with the ability to interpret data, identify trends, and produce clear reporting. To apply to this role, please visit the job posting on our website: ************************************************************************ Benefits: For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals. EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
    $41k-55k yearly est. Auto-Apply 7d ago
  • Manager, Remote Sales Support

    Wyndham Hotels & Resorts 4.4company rating

    Parsippany-Troy Hills, NJ jobs

    Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team at the Remote in the United States location in Remote, Remote. **Why Wyndham?** By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you! **The Role** The Manager, Remote Sales Support will be responsible for driving topline results among their assigned hotels by developing and implementing clear and measurable go-to-market sales initiatives. **What you'll do** This position supports the adoption of WHR derived programs, Global Sales strategies, Global account connectivity and lead the adoption, use, and continued support of assigned hotel revenue generating platforms and resources. In addition the Manager, Remote Sales Support will develop a strategic road map individualized to each assigned hotel to be utilized by the Franchisees and hotel associates. The Manager, Remote Sales Support will establish bi-weekly touchpoints that in combination will provide direction on how they are planning to leverage WHR's vast set of resources. This role requires 10% travel to franchise locations. **You'll be successful if you have** + Revenue focus. + Strong account management skills. + Ability to multi-task and manage competing priorities while on tight deadlines. + Effectively work with multiple levels of leadership cross-functionally to achieve results. + Problem solving skills. + Strong attention to detail. + Strong relationship management skills. + Capable of working independently. + Excel and power point skills. + Ability to achieve targeted booked revenue. **Required Qualifications/Experience** + Bachelor's degree preferred. + Minimum of 2-5 years' sales experience in a mid-scale hotel required. + Multi property experience with Franchise mid-scale hotels or Management Company with mid-scale brands, preferred. + Strong project, organizational and time management skills. + Ability to use independent judgment and makes decisions. + Excellent written and oral communication and interpersonal skills. + Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.). + Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). + Ability to work remote and stay focused. **Company Overview** Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands-think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8-Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work. Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer. **Job Location:** Remote in the United States, Remote, Remote, Remote 00000 **Employment Status:** Full-time **Compensation & Benefits** For U.S. based positions only, the expected pay range for this position is $70,000-$80,000 annually. Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case. In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the Plan. Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company's core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include: + Health insurance with HSA and FSA options + Dental insurance + Vision insurance + Life/AD&D insurance + Short- and Long-Term Disability coverage + 401(k) with generous company match + Vacation time- Accrue 2.019 hours of paid vacation per week + Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure). + Paid sick leave accrued as state and local laws require + Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time. Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits (********************************************************************** Page. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law. We are accepting applications for this position through 02/01/2026.
    $70k-80k yearly 60d+ ago
  • Associate Manager, Ramp Operations - Marketing (Remote opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Associate Manager, Marketing Operations, Ramp to join the Operations Ramp Strategy team. In this role, you will be collaborating closely with the broader commercial services team, including Revenue and Sales, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate change makers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Flexible work schedule and location + Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center + A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption + Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **The Role** The Associate Manager, Marketing Operations, Ramp supports the execution of pre-opening marketing activities for a portfolio of new and converting hotels. This role focuses on operational excellence, accurate execution, and timely delivery of marketing initiatives that support a property's brand presence and successful market entry. Working under the guidance of marketing leadership, the Associate Manager helps ensure campaigns, digital assets, and reporting are delivered efficiently and in alignment with Hyatt brand standards and commercial ramp plans. This role supports Hyatt's Commercial Services strategy by coordinating and executing marketing solutions-primarily within the digital ecosystem-that contribute to hotel topline revenue and business objectives. The Associate Manager partners closely with ramp sales, revenue, and marketing strategy teams to help deliver integrated, market-ready campaigns, sales collateral, and essential digital touchpoints, including Hyatt.com hotel pages, digital advertising, and content updates. Additional responsibilities include: + Support the execution of pre-opening marketing plans for a rolling portfolio of 8-10 hotel openings. + Maintain detailed project plans, timelines, trackers, and status updates to ensure timely delivery across cross-functional teams. + Track marketing budgets and forecasts, ensuring spend remains within approved parameters. + Coordinate quality-control reviews to ensure accuracy, brand consistency, and readiness of marketing assets. + Apply established templates, messaging frameworks, and brand guidelines to reduce errors and rework. + Support agile marketing workflows by coordinating tasks, deadlines, and handoffs across teams. + Assist in activating paid, owned, and earned media tactics to drive awareness and bookings pre- and post-opening. + Coordinate creative development, content production, and asset delivery to ensure opening readiness. + Compile and share campaign performance reports with hotel teams, commercial partners, and ownership groups. + Support campaign optimization efforts by organizing data, insights, and recommendations for review by marketing leadership. + Document learnings and best practices from each opening to support continuous improvement for future launches. + Ability to travel up to 5%. **Qualifications:** Experience Required: + 1-3 years of marketing experience, ideally in hospitality, travel, or consumer brand. + Experience managing multi-property or regional campaigns preferred. + Strong understanding of digital marketing, brand strategy, and market segmentation. + Data-driven with experience in marketing analytics platforms and performance storytelling. + Excellent project management, communication, and stakeholder engagement skills. + Proven ability to work in a fast-paced, decentralized, global environment . + Bachelor's degree in marketing, Communications, Business, or a related field required. Experience Preferred: + Hotel/hospitality industry experience + Outstanding project management, time management, and problem-solving skills + Experience working in a team-oriented, collaborative environment + Highly self-motivated and directed with the ability to effectively prioritize and execute tasks while under pressure. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **Reality Check:** Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $78,500.00 to $85,000. This position is also eligible to earn an annual bonus. The final salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Commercial Services Strategy %26 PMO **Req ID:** CHI015088 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $78.5k-85k yearly 15d ago
  • Regional Director, HSF-National Sales (Remote opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic sales leader to join our National Sales Team. In this role, you will be collaborating closely with key stakeholders including sellers, customers and owner/operators to drive top-line success. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Flexible work schedule + Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center + A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption + Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. ________________________________________ **The Role** The Regional Director, HSF-National Sales is a leadership role, mentoring a team responsible for qualifying, developing and maintaining business to business relationships with high potential accounts to drive preference and loyalty for Hyatt branded hotels. Working in collaboration with peers and reporting to the AVP HSF-National Sales, the Regional Director will work to establish and execute action plans to ensure KPI targets are achieved. The Regional Director further collaborates with continent, market and hotel leadership to identify share shift opportunities and deliver top line revenue growth. + Provide day to day leadership to assigned sales associates. Guide account and prospect leads on customer and hotel collaboration.Maintain focus on achieving relevant KPIs. + Provide guidance on strategic account action plan development and execution.Hold assigned team responsible for detailed sales action reporting (traces, call notes, account intelligence, etc.) in CRM tool. + Recruit, interview, hire and on-board new associates as needed + Support associate development through mid-year and annual review process and continuing education.Aid in development of Individual Development Plans for team members. + Provide recommendations and feedback on account deployment strategies. Manage deployment changes within assigned team. + Support annual revenue goal development and communication to assigned team. + Mentor team on efficient use of key industry tools (i.e., Agency 360 , Knowland Group, LinkedIn Sales Navigator, etc.) to target and capture revenue opportunities. + Provide guidance on business development efforts to prioritize work based on KPI targets. + Identify, plan and execute strategic customer and hotel engagement events. + Participate in and/or provide guidance to associates participating in key industry events such as GBTA, IMEX, BTS, etc. + Demonstrate a commitment to Hyatt core values. **Qualifications:** **Experience Required:** + Bachelor's Degree required, preferably in Business or Hotel Management. + Minimum of 10 years of hotel experience including sales with both select and full service hotels. + Minimum of 3 years of sales leadership experience with previous responsibility for top line performance across corporate, association and SMERF segments. + Strong sales knowledge of group, transient and extended stay business development. + Proficient in Microsoft Office Suite. + Experience with CRM tools such as Salesforce, HubSpot, etc. + Knowledgeable of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip. Concur, GetThere, etc. + Knowledgeable of industry data tools such as Knowland Group, Amadeus Hotelligence Suite, LinkedIn Sales Navigator, etc. **Experience Preferred:** + Previous Strategic Account Management experience. + Multiple hotel and brand experience. + Experience with Hyatt's Envision sales software. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $120,000 - $160,000 The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Commercial Services Strategy %26 PMO **Req ID:** CHI015078 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $120k-160k yearly 30d ago
  • HSF National Sales Market Specialist (Remote opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Market Specialist to join our National Sales Team. In this role, you will be collaborating closely with the broader customer and hotel teams in the markets you are deployed to, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about diversity, equity and inclusion, committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Flexible work schedule + Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center + A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption + Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. ________________________________________ **The Role** We are seeking a self-motivated Sales Professional with expertise in driving high-value revenue across Hyatt's Essentials portfolio, specifically impacting new hotel openings and emerging markets. This role is critical to accelerating market share growth and supporting successful brand launches through strategic prospecting, relationship building, and collaboration with internal and external stakeholders. + Portfolio Focus: Drive revenue generation for new hotel openings and conversions from accounts traditionally not deployed to the Hyatt Sales Force.This focus will help the entire Essentials portfolio (select-service brands) by uncovering new business opportunities and expanding Hyatt's share of wallet. + Market Development: Research and evaluate accounts with potential to produce across Hyatt brands, focusing on extended-stay and select-service segments to achieve quicker ramp and sustained performance. + Prospecting & Acquisition: Utilize internal and external tools to identify and solicit new accounts in both transient and group segments, including opportunities not currently managed by Hyatt Sales Force. + Analytics & Strategy: Leverage market analytics to target high-value accounts, hyper-focused on longer stays and multi-segment opportunities. + Relationship Building: Develop B2B customer relationships to drive long-term business, including preparing presentations, attending networking events, and representing Hyatt at industry functions. + Additional Responsibilities + Prepare and deliver introductory presentations to prospective accounts. + Travel as needed for in-market engagement, networking events, and sales blitzes. + Manage new accounts until turnover to the Hyatt Sales Force, National Sales Team is complete. + Build, send, and close referrals across Americas and other regions as appropriate. + Demonstrate commitment to Hyatt's core values in all interactions. **Qualifications:** **Experience Required:** + Minimum 5 years of hotel experience in the same field, industry, or other equivalent business/ function role. + Strong sales knowledge and business development experience within transient and extended stay segments within select service brands. **Experience Preferred:** + Bachelor's degree in Hotel Management, Sales, or Business required + Efficient with computer skills (Microsoft Office) + Envision, EAS, Agency 360, Lanyon RFP Proficiency, LinkedIn Navigator + Openings/Conversions and multiple hotel and brand experience is a plus The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $78,500 - $97,000 The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Commercial Services Strategy %26 PMO **Req ID:** CHI015081 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $78.5k-97k yearly 24d ago

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