Xenia Hotels & Resorts jobs in Orlando, FL - 108 jobs

Open Positions: Sales Executive (Real Estate License Required) Discover the extraordinary world of Hilton Grand Vacations (HGV) at our exclusive hiring event at Parc Soleil. Attendees will participate in on-site interviews for open Sales positions with the opportunity to receive a conditional offer on-the-spot. We pride ourselves on creating unforgettable experiences and making a positive impact in our industry and communities. Our exceptional team members are the driving force behind our success, bringing their talent, passion, and dedication to our brand. Date: Thursday, February 5th, 2025 Time: 4:30 PM - 6:30 PM Location: Parc Soleil by Hilton Grand Vacations 11272 Desforges Ave, Orlando, FL 32836 Sales Center - 5th Floor Attire: Business Casual Requirements: Florida Active Real Estate License Invite Only - Apply today to reserve your spot! We are seeking Sales Executives with a result-oriented personality to build unforgettable moments. If you enjoy working with new potential clients and helping others enjoy vacations, this could be the right opportunity for you. Responsibilities: * Present ownership products and programs to our guests and potential owners to generate sales volume while maintaining a professional and ethical representation of the company. * Sell to qualified buyers who are pre-screened to attend appointment-only presentations. * Maintain effective communication with clients and provide follow-up to ensure customer happiness by using various forms of communication (ie: email, telephone, and written correspondence) * Apply selling concepts promoted at HGV * Promote a positive, collaborative environment and maintain our core values and policies. * Carry out all other reasonable requests by management which the associate is capable of performing. Why do team members like working for us: * Uncapped commissions and competitive earning potential of $80,000 - $175,000 and above. * Day 1 Health Care options for all team members * Medical, Dental, and Vision that encourage preventative care * 401K with company match * Encouraged Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation * 22 days of PTO your first year, increasing to 27 days after your first year * Team Member Travel Program - enjoy discounted rates at incredible properties around the globe starting at $40/night. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year And so much more! Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Minimum 1 year of sales and customer service experience with proven ability to close sales. * Active Real Estate License * Previous sales and marketing experience in a similar luxury goods or services industry is a plus * Ability to work a flexible schedule to include weekends and holidays. * Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment. * Ability to meet all compensation plan goals. * Proficiency in English (reading/writing/speaking). * High School diploma or equivalent. Explore a grand career with Hilton Grand Vacations − where inspiration takes you places! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

HGV Now Offers Day One Team Member Benefits and Daily Pay* We are excited to offer an outstanding opportunity to join the newly renovated 132 suite Daytona Beach Regency. Having been named in Newsweek's "Top Global 100 Most Loved Workplaces" list, our focus is on our culture of putting people first. Located directly on Daytona's Beachside, a short walk to the historic boardwalk, our resort offers many opportunities to thrive and develop in the field of hospitality. Come be a part of our team that focuses on providing outstanding guest experiences, allowing you to develop your hospitality skills and advance in your career. Do you want to work for a company that values its team members and encourages you to achieve your best? At HGV, we have a place for you. We will help you reach your goals and build your future. We are looking for a Security Associate to join the team at Daytona Beach Regency! In this position, you will ensure the safety and security of all resort owners/guests and Team Members. Responsibilities Include: * Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc. * Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions * Lead all aspects of communications and all alarm systems, coordinates maintenance of new and existing life safety equipment to maintain Hilton's high standards of Loss Prevention * Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents. * Have a good understanding of emergency systems and alarm systems * Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies * Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses * Provides outstanding guest/owner service, including answering inquiries, providing directions, delivering packages, and deliver information for general problem solving * Perform basic first aid and CPR as needed * Carries out reasonable requests of management; willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate We offer an excellent benefit package to our full-time Team Members on day ONE. Which includes medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022." list and becoming a Great Place to Work certified company in 2022. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement Qualifications To fulfill this role optimally, you must possess the following minimum qualifications and experience: * Ability to patrol the property for 8-9 hours at a time * Dedicated to greeting and working well with guests in a friendly and advantageous manner at all times * Ability to work various shifts throughout the week * Previous experience in a customer service-focused Security position. * Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports Preferred, but not required: * Prior experience working in a hotel * Military or law enforcement background * Current First Aid/CPR certifications We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. * Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc. * Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions * Lead all aspects of communications and all alarm systems, coordinates maintenance of new and existing life safety equipment to maintain Hilton's high standards of Loss Prevention * Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents. * Have a good understanding of emergency systems and alarm systems * Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies * Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses * Provides outstanding guest/owner service, including answering inquiries, providing directions, delivering packages, and deliver information for general problem solving * Perform basic first aid and CPR as needed * Carries out reasonable requests of management; willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate Qualifications To fulfill this role optimally, you must possess the following minimum qualifications and experience: * Ability to patrol the property for 8-9 hours at a time * Dedicated to greeting and working well with guests in a friendly and advantageous manner at all times * Ability to work various shifts throughout the week * Previous experience in a customer service-focused Security position. * Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports Preferred, but not required: * Prior experience working in a hotel * Military or law enforcement background * Current First Aid/CPR certifications

The Assistant Manager Sales and Marketing Operations ensures a smooth flow of operations at the Front Desk, Kitchen and Marketing Reservations Departments by providing mentorship on procedures, updates on qualification guidelines, exhibiting a professional, friendly and courteous demeanor in all dealings with guests, management and other staff members at the Preview Center What will I be doing? * Recruit, Hire, and Train Team Members on an ongoing basis. * Develop, streamline the purchasing process for all sales center operations. * Determine opportunities to decrease operational expenses with costs. * Provide monthly departmental meetings to drive team culture and communication. * Implement an employee recognition program to drive the partnership. * Lead all aspects of the Kitchen Team and ensure all team members are delivering on their roles within the department. * Implement performance management as necessary to ensure all team members are held to department standards. * Lead Front Desk, assist with Kitchen and Marketing Reservations Team Members, conducting all performance-related situations, including annual performance reviews. * Work with management to identify research and tackle problems relating to guests, transportation, staff schedules, gifting, and tour modifications. * Verify all computer input and reporting at the end of shift. * Ensures reports are processed timely and accurately, including NQ's, gifting chargebacks, and logs. * Assists with processing all month-end clean-up sales reports to drive accurate business performance. * Assist with tour allotments for Direct Marketing, HPC and In House to ensure departments are meeting budgeted tour targets, collaborating with Call Center. * Interview guests to coordinate a Marketing survey to settle if the Guest is a qualified tour and assist with guest issues as needed. * Supervise attendance of the Front Desk, Kitchen, and Marketing Reservations Team Members for S&M Operations Manager. * Supervise guest check-ins and counselor assignments to ensure accuracy, following all line rules. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Able to work a flexible schedule to include evenings, weekends, and holidays. * Proficient in Microsoft Office * 1-2 yrs leadership experience * 2 years customer service experience * Ability to work in a fast past, high pressure environment * High School/GED * 2+ years Supervisory Experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The QAC maintains open communication and works closely with onsite Quality Assurance, Sales, Contracts and Hospitality Teams to maintain a high quality of professionalism, efficiency, productivity and top-level customer service. The Quality Assurance Coordinator will support the business through various administrative functions. Tracking, Reporting, Reconciling, Expense submission and/or sending communication to the field are a few of these functions. One of the main functions will be to accept VIP sales made at international sales galleries, i.e., Mexico, Canada and St. Maarten. The QAC will print the required countersignature documents sign and scan into the DocuPhase system. This documentation is required for membership activation and to close the VIP sale. As a Quality Assurance Coordinator you would be responsible for: * Follows all quality assurance directives and standard operating procedures (SOPs) * Maintains expert understanding of product and document knowledge, acts as product knowledge expert * Exhibits professionalism in actions and appearance * Communicate effectively with Sales, Contracts and/or Title departments for document correction * Follow-up on missing or incomplete documentation, aide field QAs in resolving Open Issues * Prepares and signs required countersignature documents as needed for VIP sales made at International galleries * Updates system to confirm countersignature pages have been signed and scanned to the onsite team for filing * Partners with the onsite Quality Assurance teams to provide and maintain excellent customer service * Completes all required Company trainings and compliance courses as assigned * Adheres to Company standards and maintains compliance with all policies and procedures * End of Month process; last day of the month will be required to work to ensure all VIP sales have been accepted for all international sites that are being supported * Prepare and submit monthly expense reports as needed * Send out field communications for new directives, processes or documentation * Manage logistics for on- and off-site functions, i.e., training rooms, reservations, class scheduling * Performs other related duties as the business needs Why do Team Members Like Working for us? HGV is now offering first day benefits to new employees! * Driven Base Pay Plus Monthly Performance Incentives! * Get your earned pay any time before payday through Daily Pay* * Medical, Dental, and Vision benefits starting on Day One. * Generous Vacation Time Off Program and Paid Sick Time. * GO Hilton Discounted hotel rates worldwide! * Tuition reimbursement programs. * Recognition Programs and Rewards. * Internal Growth and Career Pathing. To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Ability to work independently with minimal supervision; includes the ability to recognize need for involvement of other teams/peers and capability to effectively facilitate that collaboration * Excellent customer service skills paired with strong communication skills * Proficient in time management; ability to organize and manage multiple priorities * Solution oriented; the ability to target and solve issues effectively * Performs well with frequent interruptions and/or distractions * Keen understanding of the sales process * Computer proficiency in Microsoft Word, Excel and Outlook It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Notary License * Bilingual is a plus * Vacation Ownership experience * Experience with VOICE, CHORUS, Oracle, Hyperion, and/or COGNOS When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Orlando Sunshine Resort, located in Orlando, FL is looking for a Part-Time Laundry Attendant. Here's why you will love it here: * Excellent health care options, including medical, dental, and vision * Recognition Programs and Rewards * Travel Discounts Program * Outstanding Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(K) program with company match * Tuition Reimbursement programs * Employee Stock Purchase Program * Numerous learning and advancement opportunities * And More! What will I be doing? * Operate large machinery such as weighing scales, professional washers and dryers and folders * Maintain a clean and organized work environment with sorted, clean, and dirty linen. * Ability to fold and sort a variety of linens and terry items, identify those that need to be rewashed, separate and load into bins. * Transport clean and dirty linen to and from Operations and the Buildings. * Other duties as assigned by leadership. Qualifications: To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Flexible to work varied days and shifts, including weekends, and/or holidays * Work a full shift (8 hours) walking/standing with or without reasonable accommodation * Are you able to bend, stoop, walk and lift/push/pull up to 100 lbs with or without reasonable accommodation? It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * Previous hospitality industry experience * 6-12 month experience in this or a related job * High School / GED HGV was awarded four out of five stars for encouraging a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? * Operate large machinery such as weighing scales, professional washers and dryers and folders * Maintain a clean and organized work environment with sorted, clean, and dirty linen. * Ability to fold and sort a variety of linens and terry items, identify those that need to be rewashed, separate and load into bins. * Transport clean and dirty linen to and from Operations and the Buildings. * Other duties as assigned by leadership. To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Flexible to work varied days and shifts, including weekends, and/or holidays * Work a full shift (8 hours) walking/standing with or without reasonable accommodation * Are you able to bend, stoop, walk and lift/push/pull up to 100 lbs with or without reasonable accommodation? It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * Previous hospitality industry experience * 6-12 month experience in this or a related job * High School / GED

In search of an individual with a friendly personality, who enjoys greeting guests first and sharing with them all the lively amenities to enjoy at our resort. Our Bellperson greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property. Here's why you will love it here: * Recognition Programs and Rewards * Excellent health care options, including medical, dental, and vision * A people-first culture * Positive Team Environment * Travel Discounts Program * Generous Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(k) program with company match * Tuition reimbursement programs * Employee Stock purchase program * Numerous learning and advancement opportunities * And more! Here are your duties to be performed: * Supervises property entrance and accepts guest arrivals. * Greets and assists Owners and guests transporting and/or securing their luggage appropriately. * Delivers messages and will assist with room move requests, groceries, and other inquires. * Reports any problem or unusual activities to management. * Ensures an organized, safe and clean front entrance and lobby area. * Carries out reasonable requests by management including assisting other departments when needed. * Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items. * Retrieving, transporting, organizing, and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). * Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed. * Maintain awareness of undesirable persons on property premises being a Safety & Security advocate. * Special projects as given by leadership; responding to all guest requests to ensure client happiness * Willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement Qualifications What are we looking for? First and foremost, we are seeking a positive demeanor and a cheerful smile! To fulfill this role optimally, applicants possess the following minimum qualifications and experience: * 6 months Customer service experience * Valid driver's license * Self-starting personality with an even disposition * Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds * Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions * Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * 1+ years prior Bellperson experience * Resort, Hotel hospitality proven experience HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Don't wait! Apply today to join our team and WOW every guest. Our Bellperson greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property. Here are your duties to be performed: * Supervises property entrance and accepts guest arrivals. * Greets and assists Owners and guests transporting and/or securing their luggage appropriately. * Delivers messages and will assist with room move requests, groceries, and other inquires. * Reports any problem or unusual activities to management. * Ensures an organized, safe and clean front entrance and lobby area. * Carries out reasonable requests by management including assisting other departments when needed. * Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items. * Retrieving, transporting, organizing, and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). * Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed. * Maintain awareness of undesirable persons on property premises being a Safety & Security advocate. * Special projects as given by leadership; responding to all guest requests to ensure client happiness * Willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement First and foremost, we are seeking a positive demeanor and a cheerful smile! To fulfill this role optimally, applicants possess the following minimum qualifications and experience: * 6 months Customer service experience * Valid driver's license * Self-starting personality with an even disposition * Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds * Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions * Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * 1+ years prior Bellperson experience * Resort, Hotel hospitality proven experience HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Hilton Grand Vacations our goal is to make someone's day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be. Our In-House Marketing Representative (VIP) entails generating leads and booking qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. You will also provide both customer and concierge services to all guests projecting a professional company image. Why do Team Members Like Working for us? * Driven hourly pay * Medical, Dental, and Vision benefits starting on Day 1 * Generous Vacation Time Off Program * Paid Sick Time * GO Hilton Discounted hotel rates worldwide * 401(k) program with company match * Employee stock purchase program - purchase shares at a discounted rate * Tuition reimbursement programs * Recognition Programs and Rewards * Internal Growth and Career Pathing * And much more! Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Experience in customer service for at least a year is vital. * Minimum of 6 months of proven success in a sales and/or marketing role within the timeshare industry. * Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications. * Professional verbal, interpersonal, guest relations and etiquette skills are to be displayed in person, in written form, and on the telephone. * Proficiency in English is required (speak, read, write). It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Minimum of 2+ years experience selling and booking tours, activities, concierge services. * 1+ years of experience in the timeshare industry with a track record of success in sales and/or marketing. Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. * Conducts pre-arrival calls to owners, renters, and exchangers. * Confirms appointments with guests to ensure tour reservations and improve show rate. * Completes required paperwork accurately and completely for each tour. * Checks availability so as to not overbook tour waves. * Ensures guests meet minimum eligibility for gifts as provided or promotes a courtesy tour. * Follows gifting procedures to ensure costs are met monthly. * Provides location-related guest service to resort guests and visitors, including advising guests to resort services for specific assistance or information. * Distributes only HGV-authorized information, collateral, and materials. Maintains location operating standards. * Carries out all other reasonable requests by management that one is capable of performing. * Contacts appropriate management with any guest issues. Schedule Details: Our Marketing Concierge will work a flexible schedule to include weekends and holidays. Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement. Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Experience in customer service for at least a year is vital. * Minimum of 6 months of proven success in a sales and/or marketing role within the timeshare industry. * Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications. * Professional verbal, interpersonal, guest relations and etiquette skills are to be displayed in person, in written form, and on the telephone. * Proficiency in English is required (speak, read, write). It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Minimum of 2+ years experience selling and booking tours, activities, concierge services. * 1+ years of experience in the timeshare industry with a track record of success in sales and/or marketing. Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customer service issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests. Why do Team Members like working for us: * Competitive base pay plus commission * Recognition Programs and Rewards * Discounted Hilton hotel rates worldwide! * 401(k) program with company match. * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation * Employee stock purchase program. * Tuition reimbursement programs. * Numerous learning and advancement opportunities. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Key Responsibilities: * Receive and service inbound reservation calls. * Make and service activation calls. * Assist guests with inquiries related to their purchased packages and upcoming vacations. * Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations. * Handle situations with dissatisfied guests. * Assist management with special projects. * Ensure privacy and security of confidential guest information. * Complete tour and room drop requests. * Process monthly payments. * Perform any other reasonable requests by management. Qualifications: * Minimum of 2 years of previous Call Center experience. * Knowledge of VOICE system/RCC system required. * Excellent written, verbal, and interpersonal skills. * Ability to interact effectively with team members and management at all levels. * Proficiency in MS Office, particularly Word and Outlook. * Professional, positive, and upbeat demeanor. * Strong sense of customer service with enthusiastic, professional, and upbeat behavior. * Good organizational skills and diligent. * Ability to work a variable schedule, including evenings and weekends, based on call center needs. * Background in timeshare/hospitality preferred. Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests!

There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today. The Activations Representative will be responsible for handling automated dialer outbound calls to existing customers, to finalize a vacation reservation date. They will update the customer database and document reservations for the customer in the Concierge Platform reservation system. They must adhere to specific verification guidelines, to ensure we deliver a qualified tour guest to our Vacation Ownership Sales Centers, to preview our Vacation Ownership programs. The Activations Associate will manage calls with the guests' experience in the highest regard. Schedule: Monday through Friday, 11:30am-7pm (Saturday availability required) * THIS IS AN IN-OFFICE POSITION* Responsibilities: * Assists guests with finalizing their vacation package reservation date * Handles properly the Avaya Dialer System to maximize productivity * Adheres to daily Campaign Assignment schedules as directed by any/all Leadership * Collaborates with other Call Center Departments to ensure proper Paperwork, itinerary letter requests, and * inventory requests * Documents guests' accounts * Adheres to Approved Sales Pitch offer as designed per Campaign * Increases revenue by selling extra nights, upgrades, package upgrades, tickets, car rentals, and additional rooms Requirements: * High School Diploma or Equivalent * 1-2 years of relevant experience * Quality service fundamentals, MS Office Suite. * Detailed-oriented with strong analytical and problem-solving skills * Strong ability to think strategically and analyze information timely and accurately * Strong interpersonal communication Benefits: * Unlimited Income Potential: You will earn base pay + uncapped commissions! * Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador. * Career Growth: We believe in developing our current talent, we promote within. * Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits! * Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization! * Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more! Extraordinary People, Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The Maintenance & Engineering Manager is responsible for the daily execution of all Maintenance related responsibilities and systems for our HGV property, including the supervision and coordination of installation and repair of all electrical, mechanical and architectural systems throughout the facility. Here's why you'll love it here! We offer an excellent benefits package to our full-time Team Members that include: * Medical, Dental, and Vision insurance from Day One * Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program * Team Member Travel Program - enjoy discounted rates at incredible properties around the globe * Generous Paid Time Off Program * Paid Sick Days * Team Member Recognition and numerous learning and advancement opportunities * and more! Responsibilities Include: * Assist the Chief/Assistant Chief Engineer and other Department Heads in maintaining the overall HGV facility, including general appearance and upkeep of the facility, adherence to customer service, brand and service standards while maintaining operational and financial efficiencies. * Responsible for general back-of-the-house (BOH) maintenance and care. Coordinates activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. * Conducts routine property inspections to identify issues, monitors property work order system and ensures prompt fulfillment of work orders. * Works directly with the on-site Management team to ensure proper training, staffing, and team member engagement. * Plans and facilitates upkeep, renovation and enhancement projects, assists with capital planning, establishment and control of the annual budget, and negotiation of contracts between hotel and outside contractors, etc. * Carries out any reasonable request by management of which the employee is capable of performing. What are we looking for.... Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. To fulfill this role successfully, you must possess the following minimum qualifications and experience: * High School Diploma/GED * 3+ years of related experience * 2+ years of supervisory experience * Valid Driver's License * Able to work flexible schedules including mornings, evenings, weekends and holidays It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * Technical Diploma * Experience in a maintenance role in a resort setting When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. You would be responsible for: * Assist the Chief/Assistant Chief Engineer and other Department Heads in maintaining the overall HGV facility, including general appearance and upkeep of the facility, adherence to customer service, brand and service standards while maintaining operational and financial efficiencies. * Responsible for general back-of-the-house (BOH) maintenance and care. Coordinates activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. * Conducts routine property inspections to identify issues, monitors property work order system and ensures prompt fulfillment of work orders. * Works directly with the on-site Management team to ensure proper training, staffing, and team member engagement. * Plans and facilitates upkeep, renovation and enhancement projects, assists with capital planning, establishment and control of the annual budget, and negotiation of contracts between hotel and outside contractors, etc. * Carries out any reasonable request by management of which the employee is capable of performing. To fulfill this role successfully, you must possess the following minimum qualifications and experience: * High School Diploma/GED * 3+ years of related experience * 2+ years of supervisory experience * Valid Driver's License * Able to work flexible schedules including mornings, evenings, weekends and holidays It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * Technical Diploma * Experience in a maintenance role in a resort setting When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY* At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: * Recognition Programs and Rewards * Excellent health care options, including medical, dental, and vision * A people-first culture * Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. * Perks at work: Employee Pricing platform * Employee Assistance Program that supports your physical and mental well-being. * Paid Vacation Time and Paid Sick Days * 401(k) program with company match * Tuition reimbursement programs * Numerous learning and advancement opportunities * And more! What Will I be Doing? The HCM Data Governance Analyst is responsible for designing, implementing, and maintaining data governance frameworks and data structures within HR systems. This role ensures integrity, consistency, accuracy, and security of HR data by collaborating closely with HR, IT, and business stakeholders. Key responsibilities include defining data standards, supporting compliance with data privacy regulations, and championing data hygiene initiatives. The incumbent also supports system enhancements to improve data reliability and reporting accuracy, fosters a culture of data stewardship, and helps drive continuous improvement in data quality across the organization. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience: * Develops, documents, and maintains logical and physical data models for HR systems to ensure consistency, scalability, and support for reporting and analytics. * Assesses the impact of system or process changes on data structures and coordinates updates to governance documentation. * Defines, implements, and maintains data governance policies, standards, and procedures, including data ownership, stewardship, and accountability frameworks. * Ensures compliance with data privacy and security regulations (e.g. PII, GDPR, etc.). * Defines and enforces data validation rules and automated controls to detect and prevent inconsistencies or errors. * Maps and assesses current processes and structures for data strategy and identifies gaps and areas for improvement. * Implements tools, processes, and solutions for continuous data quality monitoring, auditing, and hygiene management * Conducts data audits and monitors trends to identify anomalies and improvement opportunities. * Partners with HR, IT, compliance, and business stakeholders to understand data requirements, resolve issues, and align data structures with business processes. * Serves as a liaison between business users and technical teams to translate data needs and ensure governance is embedded in system enhancements (e.g data mapping of new data structures to existing output files). * Leads training sessions and develops documentation to educate users on data standards, proper data entry practices, and the importance of data integrity. * Supports change management initiatives impacting or related to data governance practices. * Builds and maintains comprehensive data dictionaries and metadata repositories to promote transparency and understanding of HR data assets. * Collaborates with analytics teams to ensure data structures support accurate reporting, dashboards, and business intelligence initiatives. * Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership & Now. * Completes all required Company training/compliance courses as assigned. * Adheres to Company standards and maintains compliance with all policies and procedures. * Performs other related duties as assigned. What Are We Looking For: To fulfill this role optimally, you must possess the following minimum qualifications and experience: * Bachelor's degree * 1-3 years of related experience * Strong understanding of HCM platforms (e.g., Oracle HCM, Workday, SAP SuccessFactors). * Ability to use discretion and independent judgement to make recommendations. * Experience with data governance frameworks and data quality tools. * Ability to analyze complex datasets and translate insights into actionable improvements. * Familiarity with data privacy regulations (e.g. PII, GDPR, etc.) and compliance standards. * Excellent communication and stakeholder engagement skills. In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred: * Project management experience * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Only Remarkable People Can Create Exceptional Moments! Come be a part of making memories. We are looking for a Talent Acquisition Manager to join our Orlando team. Orlando, a city in central Florida, is home to more than a dozen theme parks. Chief among its claims to fame is Walt Disney World, comprised of parks like the Magic Kingdom and Epcot, as well as water parks. Another major destination, Universal Orlando, offers Universal Studios and Islands of Adventure, with the Wizarding World of Harry Potter straddling both. ABOUT US At Hilton Grand Vacations, our goal is to make someone's day, every day. We work in an exciting, energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the joy of delivering lasting memories and showing our guests how grand life can be. ABOUT THE JOB We are seeking a highly skilled Talent Acquisition Manager to join our team and play a pivotal role in leading a team of top performers to identify, attract, and hire top talent. The ideal candidate will manage the recruiting team, from sourcing and screening to negotiating offers, while ensuring a positive candidate experience and building strong relationships with both hiring managers and senior leadership. Here's why you'll love it here! Excellent benefits that start Day One (medical, dental, and vision)! 401(k) with Employer matching Employee Stock Purchase Program Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts Perks at Work Discount Program And so much more! Responsibilities Strategy Development: Create and implement holistic recruitment strategies aligned with business objectives, focusing on both short-term needs and long-term growth. Employer Branding: Build and promote the company's reputation as a great place to work through social media, recruitment events, and marketing. Full-Cycle Recruitment: Oversee sourcing, screening, interviewing, offering, and onboarding of new hires. Candidate Experience: Ensure a positive and seamless journey for all applicants. Stakeholder Collaboration: Partner with hiring managers to define roles, understand needs, and guide the hiring process. Talent Sourcing: Utilize diverse channels (job boards, social media, networking) to find qualified candidates and build talent pipelines. Process Optimization: Manage Applicant Tracking Systems (ATS) and use analytics to refine hiring practices and report on outcomes. Team Management (in larger orgs): Lead and develop a team of recruiters. ABOUT YOU Experience: Several years (3-5+) in recruitment/TA, covering the full hiring lifecycle, sourcing, interviewing, and onboarding. Familiarity and proficiency with Applicant Tracking Systems (ATS) and HR software (e.g., [mention specific systems like Workday, Greenhouse, BambooHR if applicable]). Deep understanding of employment laws and regulations to ensure compliant hiring practices. Exceptional interpersonal, communication, and relationship-building skills, with the ability to engage effectively with a diverse range of stakeholders and candidates. Strong organizational and time-management abilities, with the capacity to manage multiple open positions and prioritize tasks in a fast-paced environment. Strong problem-solving skills and a data-driven approach to recruitment. On our own, we're outstanding. With you, we're extraordinary. As part of our sales team, your passion for building customer relationships is what creates exceptional moments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Don't hesitate to contact us to request accommodation.

There's something truly outstanding about Hilton Grand Vacations. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has been vital to the success of Hilton Grand Vacations. As a Sales Gallery Coordinator, courteously greeting guests to provide a positive environment for Guests and Owners, in support of the Sales team. You will be responsible for updating the system (Chorus) with tour information and assigning guests to Sales Executives according to the sales rotation. They are also responsible for answering and directing incoming telephone calls while maintaining the Sales Galleries. What will you be doing? * Deliver outstanding customer service by providing a warm welcome and ensuring guest happiness, encouraging a memorable and positive atmosphere. * Efficiently identify and assign guests to Sales Executives and Leaders, using a strategic rotation system to improve engagement and sales opportunities. * Serve as the primary point of contact, managing incoming telephone calls and providing knowledgeable responses to inquiries. * Ensure meticulous logging of tour assignments in the HGV system and manual logs, coupled with detailed reporting of tour information. * Maintain and interpret tour rules, consistently updating Sales Executive rotations to ensure process integrity and efficient performance. * Conduct comprehensive inventory management, keeping café and refreshment areas well-stocked to facilitate an inviting environment. * Supervise financial transactions, including issuing Taxi/Uber reimbursements and balancing extra premiums, ensuring fiscal responsibility and accuracy. * Optimally coordinate with the transportation team to arrange seamless pick-up and drop-off services for guests and owners, improving the overall experience. * GO Hilton discounted hotel rates worldwide as low as $40 per night * Excellent health care options (medical, dental, and vision) * 401(k) with Employer matching and Employee Stock Purchase Program * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. * Perks at Work Discount Program that offers a wide range of discount through varies outlets * Internal growth opportunities and ongoing training * And so much more! * 1+ year customer service experience * High School/GED required, Associate's Degree or College Diploma preferred * Ability to multitask in a fast-paced environment * Intermediate digital literacy: Office Suite * Full flexible schedule required: mornings, nights, weekends, and holidays Why do Team Members enjoy working for us? Hilton Grand Vacations excels as a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that our Team Members are vital to the succes of our company. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will you be doing? * Deliver outstanding customer service by providing a warm welcome and ensuring guest happiness, encouraging a memorable and positive atmosphere. * Efficiently identify and assign guests to Sales Executives and Leaders, using a strategic rotation system to improve engagement and sales opportunities. * Serve as the primary point of contact, managing incoming telephone calls and providing knowledgeable responses to inquiries. * Ensure meticulous logging of tour assignments in the HGV system and manual logs, coupled with detailed reporting of tour information. * Maintain and interpret tour rules, consistently updating Sales Executive rotations to ensure process integrity and efficient performance. * Conduct comprehensive inventory management, keeping café and refreshment areas well-stocked to facilitate an inviting environment. * Supervise financial transactions, including issuing Taxi/Uber reimbursements and balancing extra premiums, ensuring fiscal responsibility and accuracy. * Optimally coordinate with the transportation team to arrange seamless pick-up and drop-off services for guests and owners, improving the overall experience. * GO Hilton discounted hotel rates worldwide as low as $40 per night * Excellent health care options (medical, dental, and vision) * 401(k) with Employer matching and Employee Stock Purchase Program * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. * Perks at Work Discount Program that offers a wide range of discount through varies outlets * Internal growth opportunities and ongoing training * And so much more! * 1+ year customer service experience * High School/GED required, Associate's Degree or College Diploma preferred * Ability to multitask in a fast-paced environment * Intermediate digital literacy: Office Suite * Full flexible schedule required: mornings, nights, weekends, and holidays Why do Team Members enjoy working for us? Hilton Grand Vacations excels as a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that our Team Members are vital to the succes of our company. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Do you want to work for a company that encourages your best and moves you forward? Hilton Grand Vacations has a place for you. The foundation of our culture has been about crafting memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of our company. We are looking for a Night Auditor to join our outstanding team at The Fountains Resort. In this position, you will be responsible for the auditing, posting, and balancing of daily transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. Here's why you will love It here: * Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision * Recognition Programs and Rewards * Travel Discounts Program * Outstanding Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(k) program with company match * Tuition reimbursement programs * Employee Stock purchase program * Numerous learning and advancement opportunities * And more! Responsibilities: * Follows audit procedures to balance daily revenue and expense transactions. * Produces various reports for management. * Ensures that all charges have been posted to the appropriate guest folio or master account * Generates housekeeping reports and prints folios departures. * Calculates account balance at month-end and submits to accounting. * Check-in, check-out guests. * Assists with guest and owner needs and requests. Qualifications: * High School diploma/GED * Proficient English language, able to communicate both verbally and in writing. * Open and flexible availability, including weekends and holidays Preferred, but not required: * Associate's degree/College Degree * Customer service or similar related experience. * Resort hospitality experience. Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Qualifications: * High School diploma/GED * Proficient English language, able to communicate both verbally and in writing. * Open and flexible availability, including weekends and holidays Preferred, but not required: * Associate's Degree/College Degree * Customer service or similar related experience. * Resort hospitality experience.

Our starting wage is $18.00 per hour. We also offer Day 1 Benefits as a Hilton Grand Vacations new team member! If you are excited, and hardworking, about ensuring our guests have a memorable experience then this is a wonderful time to join us! Hilton Grand Vacations is looking for a detailed Contracts Coordinator. You will help generate Real Estate Contract documents for various properties based on the basic supporting information provided by Sales with a focus on accuracy and efficiency. If this sounds like something you are interested in, please apply now! Contract Process * Prepare and generate contracts and related closing documents accurately and in a timely manner * Verify data entry through our company software and program systems reviewing documents * Process payments for various transactions (ie. Japan Notary Fee, ADP, Maintenance Fee, Interest Due, Wire Transfers), while ensuring payment is made to the appropriate project * Process and handle rescission/cancellation, as needed * Acquire credit card authorizations and retrieve credit reports for all sales, if applicable * Generate closing reports and financial closing sheets, as needed * Work on developing their contracts knowledge for all contract-type transactions * Complete prescribed activities daily as noted on opening and closing checklists * Be proactive and intuitive to the needs of the contract department and provide assistance to the team members, as needed * Work closely and maintain a professional relationship with Quality Assurance department to acquire necessary documentation to complete contract files in a timely manner Contract Review * Reviews files after clients signs to assure accuracy with underwriting guidelines and title requirements * Verifies all pertinent information on submitted worksheet is accurate for contracts processing Contract Closing * Supervise and coordinate the timely closing of all business, prior to 60 days. Systematically monitor the suspense aging report from Cognos to ensure timely follow up and processing * Responsible for completing the required site end of day process Contract Support * Carry out all other reasonable requests by management of which the associate is capable of performing. * Runs supporting reports for sales contracts, if applicable What are we looking for? * To fulfill this role successfully, you must possess the following minimum qualifications and experience: * High School Diploma/GED * At least 1 year of administrative/clerical experience in a professional environment * Excellent computer skills with accuracy and speed. Proficient in Microsoft Excel and Word * Able to work a varying schedule including regular weekends and holidays * Reliable, strong attention to detail, ability to multitask, ability to work in a fast-paced environment and strong organizational skills * High level of professionalism and the ability to handle stressful situations with the highest integrity * Strong customer service skills * Positive demeanor It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * BA/BS/Bachelor's Degree * Timeshare/Vacation Ownership experience * Contract preparation skills * Familiarity with mortgage loan documentation, credit review and deeding * Experience with Chorus and Voice systems We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Embark on a rewarding career journey with Hilton Grand Vacations, where we set the standard in creating exceptional experiences and fostering positive change within our industry and communities. In this pivotal role, you will supervise a dedicated team, ensuring that each guest enjoys an unparalleled and memorable stay from the moment they arrive until the moment they depart. Don't miss your chance to apply and take the first step toward a fulfilling and successful career with us! Here's why you will love it here: * Enjoy exceptional benefits, including comprehensive health care options starting day 1. * Travel Discounts Programs with hotel rates worldwide, and an Employee Assistance Program that supports your well-being. * Take advantage of numerous learning and advancement opportunities to fuel your professional growth. * The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones. * Benefit from a company culture that values work-life balance and family-friend * Comprehensive 401(k) program with company match contributions to help secure your financial future. * Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth. * Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being. Responsibilities: * Leads the delivery of efficient check-in and check-out services and coordination of front office activities with other departments to ensure all standards are met and excellent customer service is provided. * Coordinates and resolves problems arising from owner/guest concerns with a dedication to satisfying every guest/owner. * Ensures the provision of special services to owners and guests. * Leads personnel functions such as selection, orientation, training, performance reviews, counseling, scheduling, pay and recognition. * Maintains a positive cooperative work environment between staff and management. * Promotes team member empowerment. Ensures team members fully understand performance standards, uniforms and appearance standards. * Supervises payroll hours and reports. * Routinely inspects department to ensure that equipment is in proper working condition and supplies are stocked. * Partner with third-party valet service company and handle daily tasks. * Routinely work with coding invoices, manage checkbooks and handle contracts. * Assists with owner and guest activities and recreation as required by management. * Leads key control procedures. * May be required to do other duties and special projects as assigned by Senior leadership. Qualifications: * Previous supervisory experience is preferred. * Demonstrate leadership skills such as integrity, professionalism, and confidentiality. * Previous experience in a customer service role. * Excellent verbal and written communication skills * Computer proficiency Extraordinary People, Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. * Leads the delivery of efficient check-in and check-out services and coordination of front office activities with other departments to ensure all standards are met and excellent customer service is provided. * Coordinates and resolves problems arising from owner/guest concerns with a dedication to satisfying every guest/owner. * Ensures the provision of special services to owners and guests. * Leads personnel functions such as selection, orientation, training, performance reviews, counseling, scheduling, pay and recognition. * Maintains a positive cooperative work environment between staff and management. * Promotes team member empowerment. Ensures team members fully understand performance standards, uniforms and appearance standards. * Supervises payroll hours and reports. * Routinely inspects department to ensure that equipment is in proper working condition and supplies are stocked. * Partner with third-party valet service company and handle daily tasks. * Routinely work with coding invoices, manage checkbooks and handle contracts. * Assists with owner and guest activities and recreation as required by management. * Leads key control procedures. * May be required to do other duties and special projects as assigned by Senior leadership. * Previous supervisory experience is preferred. * Demonstrate leadership skills such as integrity, professionalism, and confidentiality. * Previous experience in a customer service role. * Excellent verbal and written communication skills * Computer proficiency

As a Security Associate, you would be responsible for performing the position's responsibilities and driving company success through performing the following tasks to the highest standards: * Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents. * Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies. * Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses. * Provides any needed assistance to team members, guest and owners within the department and company guidelines. * Provides outstanding guest/owner service at all times including answering inquiries, directing traffic, providing directions, delivering packages, and information for general problem solving. * Patrol of the interior and perimeter of resort to observe and identify potential security and safety risks or undesirable conditions. * Perform basic first aid and CPR as needed. * Carries out reasonable requests of management. * Must be able to work any night of the week to include weekends and holidays. Qualifications What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Ability to patrol the property for 8-9 hours at a time * Ability to greet and interact with guests in a friendly and effective manner. * Have full and open availability and can work any shift including weekends and holidays. * Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports It would be effective in this position for you to demonstrate the following capabilities and distinctions: * Prior security experience in the hotel/hospitality industry. * Military or law enforcement background * Current First Aid/CPR certifications Here's why you will love it here: * Recognition Programs and Rewards * Excellent health care options, including medical, dental, and vision * A people-first culture * Positive Team Environment * Travel Discounts Program * Generous Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(k) program with company match * Tuition reimbursement programs * Employee Stock purchase program * Numerous learning and advancement opportunities * And more! HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations. * Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents. * Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies. * Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses. * Provides any needed assistance to team members, guest and owners within the department and company guidelines. * Provides outstanding guest/owner service at all times including answering inquiries, directing traffic, providing directions, delivering packages, and information for general problem solving. * Patrol of the interior and perimeter of resort to observe and identify potential security and safety risks or undesirable conditions. * Perform basic first aid and CPR as needed. * Carries out reasonable requests of management. * Must be able to work any night of the week to include weekends and holidays. * Ability to patrol the property for 8-9 hours at a time * Ability to greet and interact with guests in a friendly and effective manner. * Have full and open availability and can work any shift including weekends and holidays. * Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports It would be effective in this position for you to demonstrate the following capabilities and distinctions: * Prior security experience in the hotel/hospitality industry. * Military or law enforcement background * Current First Aid/CPR certifications

A Senior Sales Manager generates maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. Develops a Sales force of Sales Managers, Sales Leaders (TO/Closers) and Sales Executives to obtain maximum sales volume. Must promote and support all aspects of the branded Hilton Grand Vacations (HGV) and Hilton Club culture. Supervises and handles all aspects of the Sales team through coaching, modeling and reinforcing effective sales and customer service practices, behaviors and results. Must maintain a professional and personal image that upholds the HGV standards of integrity, quality and service to customers. * Support the Senior DOS/SVP by challenging the way things have always been done; looking at problems, processes and solutions in new ways; and identifying novel solutions to old problems by trying new methods and technologies. This includes enhancing business results, the customer experience, improving efficiencies, increased cash down payment at the point of sale, etc. * Exceed the set monthly volume/VPG production for the Sales Team * Lead the Sales floor activities to ensure accurate coverage and staffing levels at all times * Assess the inventory and needs of the Sales floor proactively to achieve maximum efficiencies * Participates in the recruitment activities including selection and hiring, supervision, evaluation, coaching, counseling, training and motivating of the Sales Team in partnership with Talent Acquisition & Human Resources. * Responsible for coordination of all new hire Sales classes and training. Partners with Regional Sales Training Manager & Talent Development to provide elite training initiatives. * Lead/coordinate ongoing Sales Training for SEs when vital and helps to develop monthly training calendar (along with Sales Manager and Regional Sales Training Manager). * Coordinate with Sales Manager and Training Manager to conduct rides and reviews with Sales Executives. * Conducts motivational, meaningful morning sales meetings. * Handles the Sales Team and holds them accountable for adherence to policies and procedures. Ensures SOPs/ line rules are in place, communicated and adhered too consistently. * Ensures that all new contracts and worksheets are completed properly and processed according to current policy. Required Qualifications: * High School Diploma * 5+ years of "branded" timeshare/vacation ownership Sales experience. * 3+ years of "branded" timeshare/vacation ownership Sales Management experience. * Consistent track record of success in Sales in the timeshare/vacation ownership industry. Successful VPGs, closing percentages from previous Sales positions. * Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints with an emphasis on organizational and process oriented experiences * Must have a strong proficiency and knowledge of Microsoft Office, Outlook and other computer based systems. * Proven ability to create and maintain a highly engaged and positive culture * High energy level and the ability to inspire, influence and lead teams effectively. Preferred Qualifications: * Bachelors Degree * 7+ years related experience * 4+ years leadership experience Why do Team Members Like Working for us? We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Excellent health care options (medical, dental, and vision that encourage preventative care). Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation. All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: * Recognition Programs and Rewards * Excellent health care options, including medical, dental, and vision * A people-first culture * Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. * Perks at work: Employee Pricing platform * Employee Assistance Program that supports your physical and mental well-being. * Paid Vacation Time and Paid Sick Days * 401(k) program with company match * Tuition reimbursement programs * Numerous learning and advancement opportunities * And more! What Will I be Doing? This Accountant, Portfolio Services is responsible for overseeing daily cash / bank reconciliation activities within the Mortgage Servicing department, ensuring accuracy and compliance across all accounts. The role includes developing and maintaining detailed documentation of procedures and work instructions, facilitating team training, and supporting the preparation of performance reports related to mortgage receivables serviced by HGV. Additionally, this position collaborates closely with Operations to identify opportunities for automation and process improvement, leveraging available technologies to enhance efficiency and accuracy. Additional Responsibilities include: * Support the integration and optimization of the daily cash reconciliation process across multiple accounts and systems, ensuring accuracy, timeliness, and adherence to internal controls * Prepare timely cash/bank reconciliations related to assigned entities. Promptly resolve reconciling items and perform research. * Assist management with analysis and reporting. * Satisfy auditor requests for samples and payment tracing. * Document processes and procedures for the assigned functions. * Identify operational control points and weaknesses, and associated exposures. * Develop an acute understanding of the utilization of available technology and document process flows. * Assist team members with onboarding and ongoing maintenance of all applicable work-related resources. * Embody the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, * Adhere to Company standards and maintain compliance with all policies and procedures. Carry out any reasonable request by management What Are We Looking For: Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience: * Bachelor's Degree * 1-3 years or related experience * Highly proficient computer skills, including Windows and Microsoft Office products, particularly Excel. * Experience automating and standardizing operational processes. * Excellent organizational skills and attention to detail * Excellent verbal and written communication skills * Ability to work in a team environment * Accounting experience * Experience working in a mortgage/loan servicing application, such as LSAMS, Servicing Director or other * Willingness to work occasional overtime, including weekends and holidays In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred: * Bachelor's Degree * 3-5 years of related experience When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.