Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are seeking a Senior Case Manager to join our growing team and serve as a key player in resolving complex customer and partner issues. The ideal candidate will be highly organized, solution-oriented, and experienced in managing escalations in a high-growth, tech-enabled environment. As a Senior Case Manager, you will drive resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams. You'll ensure timely, empathetic, and effective support aligned with Xometry's commitment to world-class service.
Key Responsibilities:
Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders.
Manage supplier orders
Manage On time shipments with suppliers and assist suppliers with manufacturing challenges
Perform open order reports with customers
Manage the fulfillment of complex orders
Project manager high line item bill of material orders
Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution.
Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues.
Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded.
Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume.
Create and maintain documentation, workflows, and knowledge bases to support internal training and process improvements.
Coach and mentor junior case managers and support staff.
Communicate effectively with executive leadership when required, providing data-driven insights and status updates.
Qualifications:
5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment.
Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset.
Strong communication, negotiation, and conflict resolution skills.
Experience as a QE or SQE
Project management experience
Supplier Management
CNC Experience is a bonus
Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus.
Comfortable working with data to track KPIs and identify root causes.
High degree of ownership, initiative, and accountability.
Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred.
The estimated base salary range for new hires into this role is $76,000-$99,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$76k-99k yearly 25d ago
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Program Manager, Operations
Xometry 3.6
Xometry job in Los Angeles, CA
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are seeking an experienced and driven Program Manager, Operations to join our fast-paced and innovative team. This individual will be responsible for overseeing cross-functional initiatives that enhance operational efficiency, drive scalability, and support our growth in advanced manufacturing. Preference will be given to candidates with a background in the automotive or manufacturing industry.
Key Responsibilities:
Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
Develop and monitor KPIs to track program success and identify areas for continuous improvement.
Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
Champion lean principles and operational best practices across the organization.
Required Qualifications:
Bachelor's degree in Business, Engineering, Operations, or a related field.
Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment.
Strong analytical, problem-solving, and communication skills.
Proven experience managing budgets, timelines, and project scope.
Willingness and ability to travel up to 25% of the time.
Preferred Qualifications:
Experience in the automotive or manufacturing industry is strongly preferred.
Familiarity with ERP systems, supply chain platforms, and operational analytics tools.
PMP, Six Sigma, or Lean certification is a plus.
Proficiency in project management software such as Jira, Asana, or Microsoft Project.
The estimated base salary range for new hires into this role is $103,000-$134,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$103k-134k yearly 8d ago
Senior Account Executive, Enterprise
Xometry 3.6
Xometry job in Los Angeles, CA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
The Senior Account Executive will be responsible for prospecting, qualifying and generating new business for existing enterprise customers. This will include developing an understanding of their need for prototype parts through to production needs. You will demonstrate the higher value of our offer and grow our share of business.
This role is ideal for candidates who are achievement-oriented and will think outside-the-box to exceed annual sales goals through strong collaboration with partners and internal stakeholders. The ideal candidate is success-driven, fast-paced, and works well in a diverse team and enjoys a dynamic and changing environment. Picture yourself, an integral part of the Xometry sales team, spending your days in constant communication with teammates, internal stakeholders, customers, all while developing or strengthening a deep understanding of the 50 billion dollar low-volume manufacturing industry in America.
Responsibilities:
Sales of technical products and services to Fortune 500 customers
Strategic revenue growth of enterprise level customers
Initiating and building relationships with engineering staff, program management, procurement and executive management
Setting up sales calls for company executives and engineers with prospective clients
Qualify potential leads
Work with technical staff and other internal colleagues to meet customer needs
Ensure that data is accurately entered and managed within the company's CRM or other sales management system
Ensure all team members represent the company in the best light
Ability to propose winning solutions and negotiate contract terms
Participate in ongoing training and mentoring programs
Understand the company's goal and purpose to continually enhance the company's performance.
Performs all work in compliance with Xometry's quality and safety systems, policies and procedures
Qualifications:
7+ years of sales experience in a quota carrying and closing role
2+ years of experience selling technical products or services in the manufacturing space
3+ years of experience selling into Fortune 500 companies
A demonstrated knowledge of manufacturing or engineering is highly preferred
Ability to travel up to 30-50% of the time
High proficiency with in-person and virtual presentations with customers
Proficiency in programs such Google Suite, Microsoft Office Suite, Zoom/WebEx/GoToMeeting
CRM experience with Salesforce or similar systems
Prospecting and sales planning skills
Excellent communication and presentation skills; written and verbal
Strong negotiation skills and results driven
Ability to work well in a fast-paced high growth environment
Bachelor's degree required
The estimated base salary range for new hires into this role is $125,000-150,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$125k-150k yearly Auto-Apply 6d ago
Principal Machine Learning Data Scientist, Gen AI
Xometry 3.6
Xometry job in Los Angeles, CA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Principal Data & ML Scientist to join our Generative AI team. The ideal candidate will have a passion for advancing machine learning and generative AI capabilities, particularly for fine-tuning generative and language models, multimodal document understanding, and structured data extraction. This person will leverage their expertise in generative models and data science to develop and optimize innovative AI-driven solutions that enhance Xometry's service offerings.
Responsibilities:
Provide technical leadership to the Generative AI team, setting technical direction, defining best practices, and ensuring the team follows industry standards in AI and ML development.
Lead strategic planning and roadmap development for generative AI initiatives, identifying high-impact projects and aligning them with Xometry's business objectives.
Develop and deploy generative AI models and large language models (LLMs) for multimodal document processing, focusing on extracting structured data from technical drawings, purchasing orders, and other complex documents.
Lead the exploration and development of innovative text and image-based data processing solutions, including training and fine-tuning generative and language models.
Design and implement efficient workflows for data preparation, cleaning, and augmentation to support the training of generative AI models.
Utilize cloud platforms (e.g., Amazon Web Services) for large-scale data processing, model training, and deployment.
Collaborate with cross-functional teams, including engineering and business teams, to align generative AI solutions with business needs and drive impactful applications.
Mentor and guide team members on advanced machine learning techniques, model architecture design, and problem-solving strategies to elevate the team's technical capabilities.
Continuously experiment and iterate on model performance, tuning architectures and parameters to improve accuracy and efficiency in a fast-paced, agile environment.
Stay updated with the latest research in generative AI, deep learning, and multimodal data processing, incorporating best practices and advancements into model development.
Qualifications:
A bachelor's degree is required, but an advanced degree (M.S. or PhD) in computer science, machine learning, AI, or a related field is highly preferred.
7+ years of experience in data science and machine learning, focusing on generative models, LLMs, or computer vision.
Expertise in large-scale language and vision models (e.g., Transformers, GPT, VLMs).
Experience with multimodal data processing (e.g., combining text, image, and 3D data).
Proficient in Python, including key libraries such as PyTorch, TensorFlow, pandas, and numpy.
Strong background in probability, statistics, and optimization techniques relevant to generative modeling.
Familiarity with cloud computing resources and tools for model training and deployment (e.g., AWS SageMaker).
Familiar with software engineering principles, including version control, reproducibility, and continuous integration.
Experience in the manufacturing, supply chain, or similar industries is a plus.
The estimated base salary range for new hires into this role is $164,000- $213,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$164k-213k yearly Auto-Apply 29d ago
Sourcing Specialist, Instant Quote
Xometry 3.6
Xometry job in Los Angeles, CA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
The Sourcing Specialist is an experienced, detail-oriented professional responsible for resolving Xometry's most challenging manufacturing projects. This role focuses on manually coordinating and placing orders that fall outside of our standard automated sourcing workflows.
Sourcing Specialists manage complex or escalated manufacturing projects. This involves in-depth technical review, strategic problem-solving, and creative outreach to ensure successful placement with qualified manufacturing partners.
This position requires a combination of sourcing expertise, critical thinking, and strong cross-functional collaboration. Specialists work closely with suppliers, customers, engineers, and internal teams to identify solutions for unique or high-priority orders. Projects involve a variety of manufacturing processes, including CNC machining, sheet-metal fabrication, and additive printing. Success hinges on both technical understanding and sound judgment to achieve cost, quality, and delivery goals.
Day to Day:
Manage a portfolio of advanced sourcing cases for orders that require detailed technical or pricing analysis and extended follow-up to get them placed with a production team.
Investigate root causes preventing supplier acceptance and develop targeted recovery strategies for stalled projects.
Review technical documentation and manufacturing drawings with our engineers, clients, or manufacturers, to validate feasibility and identify potential risks or clarifications needed.
Collaborate cross-functionally with design engineers, manual quoters, case managers, and sales to resolve technical or scheduling concerns.
Communicate directly with both suppliers and customers to clarify requirements, negotiate terms, and align expectations.
Maintain comprehensive case notes and documentation to ensure leadership visibility and continuity across active escalations.
Provide informal guidance and technical support to Sourcing Coordinators, serving as a resource for more complex or unfamiliar situations.
Skills:
Analytical and technically minded, with working knowledge of manufacturing processes such as CNC machining, sheet-metal fabrication, or additive manufacturing.
Strong sourcing, procurement, or supplier-management background, ideally in a manufacturing or engineering-related environment.
Ability to read and interpret engineering drawings and basic GD&T.
Competence with online research and cost-validation for raw materials, finishing services, etc.
Clear and professional written and verbal communication skills for coordinating between multiple stakeholders.
Organized and self-driven, with the ability to prioritize and resolve longer-term or multi-stage sourcing cases.
Proficiency with Google Sheets and Docs (Salesforce experience a plus).
Qualifications:
3 + years of experience in sourcing, procurement, or supply-chain management, preferably within a manufacturing or industrial environment.
Demonstrated success resolving complex supplier or production challenges.
Ability to manage competing priorities and deliver high-quality results under time constraints.
Comfortable making independent decisions within defined pricing and policy parameters.
Strong curiosity for manufacturing and desire to expand technical knowledge.
The estimated base salary range for new hires into this role is $68,000- $75,000 annually
depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$68k-75k yearly Auto-Apply 29d ago
Technical Account Manager
Xometry 3.6
Xometry job in Los Angeles, CA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.
This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.
Responsibilities:
Customer Integration:
* Become a trusted advisor and technical expert for assigned enterprise accounts
* Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
* Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
* Proactively identify and address potential manufacturing challenges
* Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
Order Fulfillment and Quality:
* As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
* Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
* Manage projects to successful completion, overseeing production, and ensuring on-time delivery
* Handle critical communications, order changes, and escalations related to customer orders
* Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance
Sales and Account Growth:
* Partner with Enterprise Sales Executives to drive account growth and retention
* Identify opportunities for expanding Xometry's services within existing accounts
* Provide technical expertise and support during the sales process
* Gather customer insights and feedback to inform sales strategies
Qualifications:
* Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required
* 7+ years of experience in manufacturing, product development, and project management
* Experience in the aerospace industry is highly preferred
* Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
* Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred
* Proficiency in modelling and drafting software such as Solidworks
* Excellent communication, interpersonal, and problem-solving skills
* Experience with CRM systems such as Salesforce
* Proficiency in Google Suite and Microsoft Office Suite
* Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day trips
The estimated base salary range for new hires into this role is $117,000- $152,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$117k-152k yearly Auto-Apply 60d+ ago
Supplier Development Engineer
Xometry 3.6
Xometry job in Los Angeles, CA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is a leading on-demand manufacturing marketplace that's transforming how companies source and produce parts. We're looking for a highly motivated and experienced Supplier Development Engineer responsible for production partner development to join our team. In this role, you'll be the bridge between our internal Technical sales & Sourcing teams and our external supplier network, focusing on, pro-active network supplier for large & production deals, optimizing supplier performance, managing risk, and ensuring our partners are prepared for complex, high-stakes projects.
Key Responsibilities
* Supplier Development & Engagement
* Build and maintain strong, trust-based relationships with our diverse network of manufacturing partners to increase their engagement and capacity.
* Engage with new supplier partners onboarded for the purpose of serving production programs, and facilitate partner success in simultaneously navigating the Xometry platform and serving the customer needs.
* Coach partners on industry best practices related to documentation, finishing processes, and quality assurance.
* Support partner readiness for complex and highly regulated programs, including those in the aerospace, defense, and medical industries
Cross-Functional Collaboration
* Work closely with internal teams, including sourcing, engineering, and project management, to ensure our partners' capabilities align with the Statement of Work (SOW) requirements for each project.
* Support Technical Account Managers (TAMs) and Project Managers (PMs) by assessing new partner capabilities and fit for new bids and proposals.
* Flag potential risks early, such as capacity constraints, financial weaknesses, or geopolitical exposures, to inform strategic decision-making.
* Assist in root-cause analysis of late shipments (e.g., finishing delays, raw material shortages, inspection bottlenecks) and help partners implement sustainable mitigation plans.
Controlled Processes & Special Qualifications
* Support the qualification of finishing suppliers (e.g., plating, anodizing, chemical conversion, coatings, paint/prime) to meet stringent aerospace, defense, and automotive standards.
* Assist partners in pursuing and maintaining special process qualifications such as NADCAP, AMS, VAPS, PPS, and TS16949.
* Oversee the verification and validation of controlled processes, including heat treatment, plating, and coatings.
* Help identify and address compliance requirements from frameworks like DoD, FAA, TCCA, DFARS, and ITAR, ensuring our partners meet all necessary regulations.
Required Qualifications
* Bachelor's degree in Engineering, Supply Chain Management, or a related technical field.
* A minimum of [e.g., 3-5] years of experience in supplier development, supplier quality, or a similar role within a manufacturing or technical environment within manufacturing, supply chain, or a related technical field.
* Strong understanding of manufacturing processes and quality standards.
* Excellent communication and interpersonal skills with a proven ability to build and maintain relationships.
* Problem-solving mindset and a talent for mediating complex situations.
* Knowledge of special processes and industry certifications (NADCAP, AS9100, etc.) is a significant plus.
* Familiarity with compliance frameworks (ITAR, DFARS) and their implications for manufacturing.
* Strong understanding of quality management systems and methodologies (e.g., APQP, PPAP, Lean Manufacturing, Six Sigma).
* Willingness to travel to supplier locations as required.
The estimated base salary range for new hires into this role is $79,000-$103,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$79k-103k yearly Auto-Apply 9d ago
Vice President, Sales, Key Accounts
Xometry 3.6
Xometry job in Los Angeles, CA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Vice President, Sales, Key Accounts, who will be responsible for developing and executing strategies to drive significant revenue growth within our portfolio of high-value key accounts. You will lead a dedicated team focused on building and maintaining strong, strategic partnerships, ensuring exceptional customer satisfaction, and maximizing revenue potential within these critical accounts.
Responsibilities:
Strategic Account Management:
Develop and implement strategic account plans for key accounts with an average annual spend of $250M+, focusing on long-term growth and partnership.
Establish and maintain executive-level relationships with key decision-makers within these accounts.
Identify and capitalize on opportunities to expand Xometry's footprint within these strategic partnerships.
Sales Leadership and Team Development:
Recruit, hire, train, and mentor a high-performing team of key account managers.
Provide leadership, coaching, and guidance to the team, ensuring they meet and exceed sales targets.
Foster a culture of collaboration, accountability, and continuous improvement within the team.
Revenue Growth and Performance Management:
Develop and manage sales forecasts and targets for key accounts.
Monitor and analyze sales performance, identifying trends and opportunities for improvement.
Implement strategies to drive significant revenue growth and maximize customer lifetime value.
Customer Relationship Management:
Ensure exceptional customer satisfaction and build strong, long-lasting relationships with key account stakeholders.
Act as a trusted advisor to key accounts, providing insights and solutions to address their unique needs.
Collaborate with internal teams to ensure seamless delivery of Xometry's services.
Market Analysis and Business Development:
Analyze market trends and competitive landscape to identify new business opportunities within the key account segment.
Develop and execute strategies to acquire new key accounts that meet the $250M+ average spend criteria.
Sales Operations and Reporting:
Maintain accurate records within the CRM.
Provide sales forecasting and reports to senior leadership.
Qualifications:
Bachelor's degree in business, sales, or a related field. MBA or other advanced degree preferred.
10+ years of experience in enterprise sales or key account management.
5+ years of sales leadership experience, preferably managing teams focused on high-value accounts.
Proven track record of achieving significant revenue growth within key accounts.
Strong understanding of complex sales cycles and strategic account management methodologies.
Excellent communication, negotiation, and relationship-building skills.
Experience with CRM and sales analytics tools.
Ability to thrive in a fast-paced, dynamic environment.
Experience working with accounts with very large annual spends.
Experience in the manufacturing or technology industry highly desirable.
Proven ability to build and scale key account sales teams.
Experience with solution based or consultative selling.
The estimated base salary range for new hires into this role is $171,000- $222,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$171k-222k yearly Auto-Apply 29d ago
Principal Software Engineer, Manufacturing Intelligence
Xometry 3.6
Xometry job in Los Angeles, CA
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Principal Software Engineer to lead the technical design and engineering of systems to predict and remediate challenges in manufacturing customers' parts. This team's solutions combine ML model predictions, part geometry information, and customer information to help us accurately predict manufacturing cost and find the partners to manufacture parts successfully. This role does not require previous knowledge of manufacturing or ML, though it is helpful.
The ideal candidate will have at least 8+ years of total experience in the industry, including a minimum of 4 years as technical leader of a fast-moving, collaborative team. This position requires both technical leadership and hands-on contribution. Our teams are highly collaborative, cross-functional, and rapidly iterating and innovating.
Responsibilities:
Hands-On Technical Leadership: Adopt a 'lead by example' approach by actively coding and troubleshooting, as well as creating documentation and technical diagrams.
Teaching & Mentorship: You will serve as a technical mentor and guide to engineers across the organization, teaching and mentoring them to grow their skills.
Code Review: You will do code review and mentor others within the organization regarding best practices in ML Engineering.
Operational Excellence: Guarantee the delivery of superior infrastructure and software that not only meets but exceeds customer expectations, while aligning with the strategic business timelines.
Collaborative Strategy: Forge strong partnerships with product managers, data scientists, and company leadership to promote a culture of open communication and integrated team dynamics.
Guide Innovation: Champion the adoption of cutting-edge technologies, methodologies, and practices to enhance problem-solving efficiency and effectiveness across the AI/ML organization.
Qualifications:
At least 8 years of experience in software engineering or similar technical roles.
A bachelor's degree is required, but an advanced degree (M.S. or PhD) in computer science or a related field is preferred and may substitute for some years of experience.
Proficiency in software engineering best practices, including object-oriented design, code versioning, and testing as well as experience improving a team's use of these practices
Experience with cloud platforms (e.g., AWS, Google Cloud, Azure) and containerization technologies (Docker and Kubernetes)
Experience designing, building, and managing distributed computing systems
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Demonstrated ability to manage multiple projects simultaneously, prioritizing tasks and managing resources effectively
Demonstrated ability to interact and communicate effectively at all levels of the organization, from executives to product managers and a wide variety of stakeholders and contributors
Must be a US Citizen or Green Card holder (ITAR)
The estimated base salary range for new hires into this role is $148,000- $193,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$148k-193k yearly 23d ago
Senior Solutions Engineer - CNC/Sheet
Xometry 3.6
Xometry job in Los Angeles, CA
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking an experienced and charismatic engineer for a critical customer-facing Solutions Engineer role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the aerospace and defense engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. Solutions Engineering will report into the Pre-Sales Engineering community, which is dually led by Sales and Operations.
This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-focused engineer with digital fluency and a sincere enthusiasm about the aerospace industry, this could be the right role for you.
Responsibilities:
Customer Engagement and Sales:
Partner with Account Executives to drive account growth and retention
Discover, illuminate, digest, organize and execute major projects
Join Account Executives in onsite visits with customers when appropriate
Proactively identify and address potential manufacturing challenges (including DFM)
Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
Gather customer insights and feedback to inform sales strategies
Pre-Sales Engineering:
Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
Provide project management and oversight on complex opportunities
Qualifications:
10+ years of relevant experience in CNC/Sheet engineering and manufacturing roles
Bachelor's degree in Mechanical Engineering or similar is required
Experience using Xometry's services from a customer and/or partner perspective is optimal
Expertise in manufacturing principles, including drawings and GDT
Expertise in Additive, Injection Molding, CNC Machining and Sheet Metal Fabrication
Experience running manufacturing projects in Asia and/or Europe.
Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
Ability to travel to customer and/or partner sites as needed. 25%-35% travel is typical.
Proficiency in Google Suite and/or Microsoft Office Suite
Excellent communication, interpersonal, and problem-solving skills. This must extend into remote/digital environments.
The estimated base salary range for new hires into this role is $101,000- $150,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much mor
e.
#LI-Remote
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$101k-150k yearly 23d ago
Partner Engagement Manager, Manufacturing
Xometry 3.6
Xometry job in Los Angeles, CA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a strategic and results-driven Partner Network Manager to lead our Partner Network initiatives. This role is akin to a supplier development position, focusing on cultivating and managing a high-performing network of partners. You will be instrumental in enhancing partner capabilities, driving performance, and ensuring alignment with our operational goals to deliver exceptional outcomes for our customers.
A typical day will consist of peeling back the lens to determine how to improve the quality of your Suppliers by both serving as an advocate and coach. You will become a trusted resource for your cohort with the end goal of improving customer outcomes by reducing manufacturing variability.
Responsibilities:
Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing Standards.
Identify performance / training gaps within your portfolio and develop strategies to improve partner outcomes.
Create and implement partner certification programs to establish quality benchmarks and standards, akin to supplier quality assurance. Focused on building trusted partnerships and predictable outcomes (quality and OTS).
Manage the Partner Outsourcing Group program, including eligibility identification, sufficient vetting to quality requirements, and promotion/demotion dependent on individual Partner Performance.
Develop tailored training and coaching programs to elevate partner capabilities and performance, mirroring supplier development initiatives.
Manage operational escalations and provide timely resolutions to ensure partner satisfaction.
Lead initiatives to reduce partner churn and maintain a robust network.
Serve as the ITAR conversion leader.
Conduct on-site assessments to establish best practices and promote “Xometry Certified” partners.
Maintain comprehensive training records and standardize partner training materials.
Collaborate with marketing teams to drive partner acquisition strategies and campaigns.
20-25% travel required
KPIs and Measurements:
On-time delivery (OTD) and quality metrics in line with industry standards.
Return Merchandise Authorization (RMA) and rejection rates at or below target levels.
Margin performance aligned with (QM) objectives.
Net Promoter Score (NPS) and Customer Satisfaction (CSAT) metrics exceeding expectations.
Qualifications / Requirements:
Bachelor's Degree or equivalent required.
8+ years serving as a lead/leader in supply chain or manufacturing.
Experience with manufacturing, machining, and the language and rhythms of the manufacturing environment is a strong plus (at least one role will specialize in transaction support for manufacturers).
Proven ability to analyze data and implement strategic improvements.to balance customer and supplier needs.
Proven track record of identifying knowledge gaps and delivering training and mentorship to develop others is a plus.
Top-class analytical skills - understands the importance of data and acumen and converts insights into action.
Strong communication and presentation skills.
Experience in developing and delivering training programs.
Fluency with presentation, document, project management and other essential business applications.
The estimated base salary range for new hires into this role is $108,000 - $140,000 annually depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$108k-140k yearly Auto-Apply 13d ago
Account Executive III, Inbound
Xometry 3.6
Xometry job in Los Angeles, CA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
In this role you will be responsible for managing and converting inbound inquiries for customers. This will include developing an understanding of their need for prototype parts through to production needs. You will demonstrate the higher value of our offer and grow our share of business.
This role is ideal for candidates who are achievement-oriented and will think outside-the-box to exceed annual sales goals through strong collaboration with partners and internal stakeholders. You are driven by success and work well in a fast-paced, dynamic and changing environment. Picture yourself, an integral part of the Xometry sales team, developing and strengthening a deep understanding of the $50 billion dollar manufacturing industry in America.
Responsibilities:
Selling of the Xometry solutions to Fortune 500 customers
Supply chain focus with a majority of your time invested in learning our business and aligning to our customers' strategic objectives
Initiating and building relationships with engineering staff, program management, procurement and executive management
Strategic planning and roadmapping for enterprise accounts
Setting up sales calls and presentations for company executives and engineers with prospective clients
Qualify and convert potential leads
Work with technical staff and other internal colleagues to meet customer needs
Ensure that data is accurately entered and managed within the company's CRM or other sales management system
Ensure all team members represent the company in the best light
Ability to propose winning solutions and negotiate contract terms
Participate in ongoing training and mentoring programs
Understand the company's goal and purpose to continually enhance the company's performance.
Performs all work in compliance with Xometry's quality and safety systems, policies and procedures
Qualifications:
Bachelor's degree required
At least 5+ years of sales experience in a quota carrying closing sales role
At least 2+ years of experience selling into Fortune 500 companies
A demonstrated knowledge of manufacturing or engineering is preferred
Ability to travel up to 5% of the time
High proficiency with virtual meetings and presentations with customers
Proficiency in programs such Google Suite, Microsoft Office Suite, Zoom/WebEx/GoToMeeting
CRM experience with Salesforce or similar systems
Experience with strategic sales planning
Excellent communication and presentation skills; written and verbal
Strong negotiation skills and results driven
Ability to work well in a fast-paced high growth environment
The estimated base salary range for new hires into this role is $70,000-95,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Thomas is the leading platform connecting North American manufacturers with the customers, data, and digital tools they need to grow. For more than 125 years, Thomasnet.com has been the go-to resource for industrial sourcing - serving millions of engineers, procurement teams, and industrial buyers each year.
Thomas is building a new Enterprise segment focused on bringing the power of Thomas's audience, data, and digital solutions to the largest industrial brands and national manufacturers. We are looking for a strategic, hands-on Senior Director to build this segment from the ground up, establish the right sales motions, and close high-value, complex deals with some of North America's largest industrial companies.
This is a foundational role: you'll set the strategy, execute the early wins yourself, and build the team and processes that scale. You should be equally comfortable rolling up your sleeves to run a long, consultative enterprise cycle as you are designing an enterprise go-to-market strategy.
RESPONSIBILITIES:
Build and Lead a New Enterprise Segment
Design the overall Enterprise sales strategy, playbooks, and operating model for the segment.
Establish the initial pipeline, territories, and processes.
Create cross-functional alignment across Product, Marketing, Revenue Operations, Customer Success, and Xometry leadership.
Drive High-Value, Consultative Enterprise Sales
Own full-cycle sales engagements with Fortune 1000-level manufacturers, industrial distributors, OEMs, and other large enterprises.
Develop account-specific strategies, complex proposals, and multi-stakeholder alignment across technical, marketing, procurement, and executive teams.
Build trusted relationships that position Thomas as a long-term strategic partner.
Execute While Setting Strategy
Move seamlessly between strategic planning and hands-on execution.
Lead and manage the full enterprise sales process while building the systems and frameworks needed to scale and forecast the business.
Continuously refine the enterprise GTM model through early results and customer feedback.
Grow & Develop the Team
Hire, coach, and develop a high-performing Enterprise sales team over time.
Build a culture of rigor, accountability, creativity, and customer-centricity.
QUALIFICATIONS:
10+ years of enterprise sales experience, ideally selling marketing, data, digital, SaaS, or marketplace solutions to large industrial companies
Bachelor's Degree in Business, Management, Marketing, or other related field
Proven success building or scaling an enterprise segment, program, or team
Track record closing complex, multi-stakeholder, six-figure+ enterprise deals with long sales cycles
Strong strategic planning skills paired with a willingness to execute hands-on in the early stages
Exceptional communication, executive presence, and consultative selling capability
Experience selling into manufacturing, industrial supply, distribution, or OEM environments strongly preferred
This position may require less than 30% travel within the continental US
Ability to work onsite 3 days a week in our office
The estimated base salary range for new hires into this role is $135,000-$170,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$135k-170k yearly Auto-Apply 29d ago
Senior Application Engineer, CNC Machining
Xometry 3.6
Xometry job in Los Angeles, CA
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is looking to add an Senior Application Engineer, CNC Machining. The role is responsible for client quoting, supplier sourcing, production planning, and supporting on-time order fulfillment. A successful candidate will have at least 8 to 10 years of experience in a CNC machining quoting environment. The position will require competencies that include CAD proficiency, CNC machining/manufacturing experience (which includes multiple axis milling, turning, welding, grinding, EDM etc.), experience communicating CNC designs for manufacturability feedback, costing, and sound technical communication aptitude.
Day to Day Responsibilities:
Analyze engineering models/drawings to define the sequence of manufacturing operations to ensure that the design intent and component quality can be achieved.
Make proper estimations, taking into consideration such factors as materials, tooling, manufacturing times, inspection times, and types of equipment required.
Work closely with Machinists, Quality, Engineering, Management, and other team members to successfully satisfy the end customer.
Experience with sourcing material and finishes.
CNC machining/manufacturing cost estimating experience on prototype, low volume, and high-volume quantities.
Must Have Knowledge of:
Multitude of CNC machining/manufacturing technologies
Must have experience and/or extensive knowledge with programming and set up of CNC machines (3/4/5 axis milling, CNC lathes, live tooling lathes, Swiss machines etc) and simple custom tooling knowledge.
Preferable knowledge of welding, grinding, wire EDM, assemblies, finishing etc.
Geometric Dimensioning and Tolerance (GD&T)
Protocols, standards, technologies, and machining applications.
Reviewing customer RFQs to determine material requirements, processing and job routing.
Communicating with customers to accurately define requirements and expectations.
Work with outside vendors/services to achieve the best possible prices and solutions.
Consolidating all outside costs and internal costs associated with process time in engineering, manufacturing, finishing, and QC.
Creating detailed quote packages for final review.
Managing quote logs daily and KPI tracking
Ability to:
Interrogate engineering solid models, drawings and is familiar with Geometric Dimensioning and Tolerancing (GD&T).
Manipulate / modify solid models.
Provide technical support to machinists and process engineers during CNC manufacturing operations.
Demonstrate excellent organizational discipline.
Communicate effectively, both verbally, and in writing.
Read and interpret blueprints, technical drawings, and specifications.
Effectively review and analyze DFM (design for manufacturing) problems.
Operate effectively in a team environment.
The estimated base salary range for new hires into this role is $86,000 - $111,000 annually
+ commission
depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$86k-111k yearly 5d ago
Senior Case Manager, Operations
Xometry 3.6
Xometry job in Los Angeles, CA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are seeking a Senior Case Manager to join our growing team and serve as a key player in resolving complex customer and partner issues. The ideal candidate will be highly organized, solution-oriented, and experienced in managing escalations in a high-growth, tech-enabled environment. As a Senior Case Manager, you will drive resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams. You'll ensure timely, empathetic, and effective support aligned with Xometry's commitment to world-class service.
Key Responsibilities:
Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders.
Manage supplier orders
Manage On time shipments with suppliers and assist suppliers with manufacturing challenges
Perform open order reports with customers
Manage the fulfillment of complex orders
Project manager high line item bill of material orders
Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution.
Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues.
Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded.
Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume.
Create and maintain documentation, workflows, and knowledge bases to support internal training and process improvements.
Coach and mentor junior case managers and support staff.
Communicate effectively with executive leadership when required, providing data-driven insights and status updates.
Qualifications:
5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment.
Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset.
Strong communication, negotiation, and conflict resolution skills.
Experience as a QE or SQE
Project management experience
Supplier Management
CNC Experience is a bonus
Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus.
Comfortable working with data to track KPIs and identify root causes.
High degree of ownership, initiative, and accountability.
Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred.
The estimated base salary range for new hires into this role is $76,000-$99,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$76k-99k yearly Auto-Apply 28d ago
Sourcing Specialist, Instant Quote
Xometry 3.6
Xometry job in Los Angeles, CA
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
The Sourcing Specialist is an experienced, detail-oriented professional responsible for resolving Xometry's most challenging manufacturing projects. This role focuses on manually coordinating and placing orders that fall outside of our standard automated sourcing workflows.
Sourcing Specialists manage complex or escalated manufacturing projects. This involves in-depth technical review, strategic problem-solving, and creative outreach to ensure successful placement with qualified manufacturing partners.
This position requires a combination of sourcing expertise, critical thinking, and strong cross-functional collaboration. Specialists work closely with suppliers, customers, engineers, and internal teams to identify solutions for unique or high-priority orders. Projects involve a variety of manufacturing processes, including CNC machining, sheet-metal fabrication, and additive printing. Success hinges on both technical understanding and sound judgment to achieve cost, quality, and delivery goals.
Day to Day:
Manage a portfolio of advanced sourcing cases for orders that require detailed technical or pricing analysis and extended follow-up to get them placed with a production team.
Investigate root causes preventing supplier acceptance and develop targeted recovery strategies for stalled projects.
Review technical documentation and manufacturing drawings with our engineers, clients, or manufacturers, to validate feasibility and identify potential risks or clarifications needed.
Collaborate cross-functionally with design engineers, manual quoters, case managers, and sales to resolve technical or scheduling concerns.
Communicate directly with both suppliers and customers to clarify requirements, negotiate terms, and align expectations.
Maintain comprehensive case notes and documentation to ensure leadership visibility and continuity across active escalations.
Provide informal guidance and technical support to Sourcing Coordinators, serving as a resource for more complex or unfamiliar situations.
Skills:
Analytical and technically minded, with working knowledge of manufacturing processes such as CNC machining, sheet-metal fabrication, or additive manufacturing.
Strong sourcing, procurement, or supplier-management background, ideally in a manufacturing or engineering-related environment.
Ability to read and interpret engineering drawings and basic GD&T.
Competence with online research and cost-validation for raw materials, finishing services, etc.
Clear and professional written and verbal communication skills for coordinating between multiple stakeholders.
Organized and self-driven, with the ability to prioritize and resolve longer-term or multi-stage sourcing cases.
Proficiency with Google Sheets and Docs (Salesforce experience a plus).
Qualifications:
3 + years of experience in sourcing, procurement, or supply-chain management, preferably within a manufacturing or industrial environment.
Demonstrated success resolving complex supplier or production challenges.
Ability to manage competing priorities and deliver high-quality results under time constraints.
Comfortable making independent decisions within defined pricing and policy parameters.
Strong curiosity for manufacturing and desire to expand technical knowledge.
The estimated base salary range for new hires into this role is $68,000- $75,000 annually
depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$68k-75k yearly 29d ago
Sales Manager, Marketplace Sales (Enterprise)
Xometry 3.6
Xometry job in Los Angeles, CA
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
The Sales Manager is responsible for supervising and organizing our enterprise accounts team. You will be responsible for managing organizational sales by developing business plans, meeting and exceeding planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking goals, setting individual sales targets, and facilitating the ongoing training and development of your salespeople.
Responsibilities:
Build and Manage a High-Performing Team: Recruit, hire, and develop a solid Account Executive team focused on an inbound motion and growth of existing accounts. Ensure the team consistently exceeds sales goals
Coordinate Sales & Operations: Work closely with sales and operations teams to assist reps in winning deals. Ensure seamless coordination to optimize sales processes and outcomes.
Monitor and Motivate: Monitor employee productivity and motivate the team to reach daily and monthly goals. Implement best practices in sales pipeline management to maintain high team morale and performance
CRM Management: Ensure accurate and complete information is captured in CRM-Salesforce. Utilize CRM tools to manage and analyze sales activities and pipeline health
Supervise and Develop Team: Supervise the team in accordance with company policies and procedures. Conduct employee interviews, orientations, and hiring of staff. Provide ongoing training, coaching, and development to enhance the team's skills and product knowledge
Reporting: Report to senior management on sales metrics, opportunities, and threats. Use data-driven insights to forecast revenue and identify areas for improvement
Customer Understanding: Develop a deep understanding of our ideal customers and how they relate to our products. Use this knowledge to tailor sales strategies and improve customer engagement
Qualifications:
Bachelor's degree in business or a related field, or equivalent experience
6+ years of experience in sales, with at least 2+ years of experience in a management or team lead role
Proven track record with inside sales and new business development
Experience in planning and implementing aggressive outbound sales strategies
Knowledge of technical sales and manufacturing is a plus
Ability to articulate value propositions and ROI to potential customers
Dedication to providing great customer service and building long-term customer relationships
Ability to train, develop, grow, and lead a sales team to success. Eager and driven to exceed goals
Must be able to work 3 days a week in our office and travel as needed
The estimated base salary range for new hires into this role is $72,000-$115,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$72k-115k yearly 8d ago
Technical Account Manager
Xometry 3.6
Xometry job in Los Angeles, CA
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.
This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.
Responsibilities:
Customer Integration:
Become a trusted advisor and technical expert for assigned enterprise accounts
Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
Proactively identify and address potential manufacturing challenges
Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
Order Fulfillment and Quality:
As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
Manage projects to successful completion, overseeing production, and ensuring on-time delivery
Handle critical communications, order changes, and escalations related to customer orders
Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance
Sales and Account Growth:
Partner with Enterprise Sales Executives to drive account growth and retention
Identify opportunities for expanding Xometry's services within existing accounts
Provide technical expertise and support during the sales process
Gather customer insights and feedback to inform sales strategies
Qualifications:
Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required
7+ years of experience in manufacturing, product development, and project management
Experience in the aerospace industry is highly preferred
Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred
Proficiency in modelling and drafting software such as Solidworks
Excellent communication, interpersonal, and problem-solving skills
Experience with CRM systems such as Salesforce
Proficiency in Google Suite and Microsoft Office Suite
Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day trips
The estimated base salary range for new hires into this role is $117,000- $152,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much mor
e.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$117k-152k yearly 17d ago
Principal Machine Learning Data Scientist, Gen AI
Xometry 3.6
Xometry job in Los Angeles, CA
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Principal Data & ML Scientist to join our Generative AI team. The ideal candidate will have a passion for advancing machine learning and generative AI capabilities, particularly for fine-tuning generative and language models, multimodal document understanding, and structured data extraction. This person will leverage their expertise in generative models and data science to develop and optimize innovative AI-driven solutions that enhance Xometry's service offerings.
Responsibilities:
Provide technical leadership to the Generative AI team, setting technical direction, defining best practices, and ensuring the team follows industry standards in AI and ML development.
Lead strategic planning and roadmap development for generative AI initiatives, identifying high-impact projects and aligning them with Xometry's business objectives.
Develop and deploy generative AI models and large language models (LLMs) for multimodal document processing, focusing on extracting structured data from technical drawings, purchasing orders, and other complex documents.
Lead the exploration and development of innovative text and image-based data processing solutions, including training and fine-tuning generative and language models.
Design and implement efficient workflows for data preparation, cleaning, and augmentation to support the training of generative AI models.
Utilize cloud platforms (e.g., Amazon Web Services) for large-scale data processing, model training, and deployment.
Collaborate with cross-functional teams, including engineering and business teams, to align generative AI solutions with business needs and drive impactful applications.
Mentor and guide team members on advanced machine learning techniques, model architecture design, and problem-solving strategies to elevate the team's technical capabilities.
Continuously experiment and iterate on model performance, tuning architectures and parameters to improve accuracy and efficiency in a fast-paced, agile environment.
Stay updated with the latest research in generative AI, deep learning, and multimodal data processing, incorporating best practices and advancements into model development.
Qualifications:
A bachelor's degree is required, but an advanced degree (M.S. or PhD) in computer science, machine learning, AI, or a related field is highly preferred.
7+ years of experience in data science and machine learning, focusing on generative models, LLMs, or computer vision.
Expertise in large-scale language and vision models (e.g., Transformers, GPT, VLMs).
Experience with multimodal data processing (e.g., combining text, image, and 3D data).
Proficient in Python, including key libraries such as PyTorch, TensorFlow, pandas, and numpy.
Strong background in probability, statistics, and optimization techniques relevant to generative modeling.
Familiarity with cloud computing resources and tools for model training and deployment (e.g., AWS SageMaker).
Familiar with software engineering principles, including version control, reproducibility, and continuous integration.
Experience in the manufacturing, supply chain, or similar industries is a plus.
The estimated base salary range for new hires into this role is $164,000- $213,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$164k-213k yearly 23d ago
Associate Solutions Engineer
Xometry 3.6
Xometry job in Los Angeles, CA
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is shaking up the custom manufacturing industry with proprietary instant quoting technology and a nationwide manufacturing network, creating an on-demand service within the $60 billion custom parts industry. The Associate Solutions Engineer serves as a foundational technical resource to our internal teams and external customers, leveraging foundational technical knowledge to support the delivery of relevant manufacturing solutions. This role works in tandem with the Solutions Engineer and Sales teams to learn and support the sale of manufacturing processes across business units and markets in North America.
Key Responsibilities
Technical Support & Documentation: Support quoting, data organization, and creation of technical documentation for complex customer programs, including Bill of Materials (BOMs), Request for Quotes (RFQs), and specification reviews.
Internal Solution Development: Assist with internal cost-modeling and quoting-tool development to improve efficiency and accuracy.
Supplier and Quality Coordination: Assist with supplier communication, tracking of quality documents, and other aspects of the solution lifecycle from award through delivery.
Cross-Functional Learning & Collaboration: Participate in cross-functional meetings to gain a comprehensive understanding of the full solution lifecycle, bridging the gap between engineering, sales, and operations.
Process Improvement Initiative: Lead a capstone mini-project aimed at enhancing process efficiency, such as automating a quoting workflow, developing a reporting dashboard, or streamlining a documentation process.
DFx Fundamentals: Learn to answer basic customer technical questions related to DFx (Design for Manufacturability, Assembly, Cost Reduction, etc.) and Xometry's manufacturing capabilities.
Qualifications
Education: Required - Completed Bachelor's degree in Mechanical Engineering (preferred), Industrial Engineering, Systems Engineering, or a related technical field.
Technical Foundation: Demonstrated foundational expertise and knowledge in key manufacturing principles, including familiarity with CNC Machining, Additive Manufacturing, or Injection Molding.
Engineering Experience: Less than 3 years of experience in an engineering or technical role (including internships or co-ops).
Design Tools: Demonstrated experience or coursework in CAD software (SolidWorks preferred).
Technical Drawing Proficiency: Demonstrated experience or coursework in interpreting Manufacturing Drawings and Geometric Dimensioning and Tolerancing (GD&T).
Data Management: Strong organizational skills with keen attention to detail in managing multi-line data (e.g., Excel, Google Sheets, or ERP/CRM systems).
Communication: Effective communicator and team collaborator with a strong interest in bridging engineering and business. Comfortable in technical discussions and presenting information to small groups.
Drive: Driven and self-motivated with the ability to manage assignments with minimal oversight and a desire to learn the custom manufacturing industry.
The estimated base salary range for new hires into this role is $63,000- $82,000 annually depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.