Who we are:
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
About the role:
The ServiceAdministrator provides administrative and operational support to the Global Service Department by managing service orders, coordinating material procurement, and supporting billing activities. This role ensures accuracy, timeliness, and compliance in service-related transactions while supporting project teams and maintaining efficient service operations.
Key responsibilities:
• Create and process SAP service orders for the Service Department, ensuring accuracy and completeness of required information.
• Order parts and materials for service and project-related activities in accordance with approved requirements and timelines.
• Track material orders and coordinate delivery to support project schedules.
• Request and follow up on invoices for completed service and project work to support timely billing and revenue recognition.
• Maintain accurate service and project documentation, including purchase orders, invoices, and order records.
• Coordinate with Project Managers, Field Service, Procurement, and Finance teams to ensure smooth workflow and issue resolution.
• Support reporting and administrative tasks related to service operations as needed.
Minimum Qualifications:
Education & Experience:
• High school diploma or equivalent required; associate degree or relevant coursework preferred.
• Previous administrative experience in a service, operations, or project support role preferred.
• Experience working with SAP or similar ERP systems is a plus.
Skills & Competencies:
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Basic understanding of purchasing and invoicing processes.
• Effective communication and organizational skills.
• Proficiency in Microsoft Office applications.
Required:
• Project Management certification (PMP, CAPM, or equivalent) or demonstrated equivalent project management experience.
Preferred Qualifications:
• Ability to work extended periods at a desk using a computer and telephone.
• Ability to work in confined spaces, distinguish colors, stand, bend, reach, climb, and lift up to 45 lbs.
• Willingness to travel domestically and internationally as required.
Benefit at Delta Electronics Americas: Life at Delta
EEO Statement:
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company sponsored programs; parental leave is provided in accordance with applicable law.
$40k-65k yearly est. 3d ago
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Branch Service Administrator
Kaeser Compressor, Inc. 3.5
Miami, FL jobs
Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer's application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com, and for a sneak peek into what it's like being a part of the Kaeser Family, visit us.kaeser.com/people.
We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of ServiceAdministrator for Miami, FL.
As a ServiceAdministrator, primary job responsibilities are to:
Receive and route incoming customer requests via phone and email.
support material management activities at the branch including shipping, receiving and returning of parts.
Administrative support to managers within the branch.
Performs all other duties assigned by the Manager.
Required qualifications:
High School Diploma required.
2 years customer service experience required, commercial.
Expert verbal and written English Proficiency.
Driver's license and good driving record.
Good communication skills/phone skills required.
Bi-lingual preferred (English and Spanish)
Computer skills, including proficiency in Google Suites.
Regular physical attendance at the worksite.
(SAP experience preferred).
We offer a competitive salary, to commensurate with experience, excellent benefit package including Medical, Dental, Vision, Profit Sharing and 401(k) Plan and a health and wellness program.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
$31k-60k yearly est. Auto-Apply 12d ago
Branch Service Administrator
Kaeser Compressor, Inc. 3.5
Miami, FL jobs
Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer's application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com, and for a sneak peek into what it's like being a part of the Kaeser Family, visit us.kaeser.com/people.
We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of ServiceAdministrator for Miami, FL.
As a ServiceAdministrator, primary job responsibilities are to:
Receive and route incoming customer requests via phone and email.
support material management activities at the branch including shipping, receiving and returning of parts.
Administrative support to managers within the branch.
Performs all other duties assigned by the Manager.
Required qualifications:
High School Diploma required.
2 years customer service experience required, commercial.
Expert verbal and written English Proficiency.
Driver's license and good driving record.
Good communication skills/phone skills required.
Bi-lingual preferred (English and Spanish)
Computer skills, including proficiency in Google Suites.
Regular physical attendance at the worksite.
(SAP experience preferred).
We offer a competitive salary, to commensurate with experience, excellent benefit package including Medical, Dental, Vision, Profit Sharing and 401(k) Plan and a health and wellness program.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
$31k-60k yearly est. Auto-Apply 10d ago
Branch Service Administrator
Kaeser Compressors, Inc. 3.5
Miami, FL jobs
Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer's application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com , and for a sneak peek into what it's like being a part of the Kaeser Family, visit us.kaeser.com/people .
We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of ServiceAdministrator for Miami, FL.
**As a ServiceAdministrator, primary job responsibilities are to:**
+ Receive and route incoming customer requests via phone and email.
+ support material management activities at the branch including shipping, receiving and returning of parts.
+ Administrative support to managers within the branch.
+ Performs all other duties assigned by the Manager.
**Required qualifications:**
+ High School Diploma required.
+ 2 years customer service experience required, commercial.
+ Expert verbal and written English Proficiency.
+ Driver's license and good driving record.
+ Good communication skills/phone skills required.
+ Bi-lingual preferred (English and Spanish)
+ Computer skills, including proficiency in Google Suites.
+ Regular physical attendance at the worksite.
+ (SAP experience preferred).
We offer a competitive salary, to commensurate with experience, excellent benefit package including Medical, Dental, Vision, Profit Sharing and 401(k) Plan and a health and wellness program.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
$31k-60k yearly est. 11d ago
Service Administrator
Fairbanks Scales 4.1
Chester Heights, PA jobs
The ServiceAdministrator position provides administrative and customer service support to Customer Service Center(s).
Answers incoming phone calls and direct calls to the appropriate party.
Handles general customer inquiries, i.e. invoices and billing questions, general product information.
Collects on past due invoices.
Inputs billing data.
Generates and completes quality work orders.
Completes inter-division billing (installation, intra-shop transfers & warranty).
Inputs, tracks, and verifies commissions using Quarterly Commission Report.
Utilizes and prints the Open Order Report on a weekly basis.
Schedules technicians from the Open Order Report.
Reviews and processes Accounts Payable invoices.
Utilizes the Metrix Software to open, process, and complete orders.
Types correspondence for the Area Sales Manager(s).
Orders all publications, literature, and office supplies; maintain the filling of literature.
Manages parts inventory, including maintaining the order log, pricing/ordering parts, working with various vendors.
Maintains the quotation log for the Customer Support Center.
Maintains current driver qualification files for Department of Transportation (DOT) requirements.
Other duties as assigned.
Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)
This position requires a high school diploma or equivalent.
Must have one year of directly related work experience.
Knowledge, Skills and Abilities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.
Proficient in Microsoft Office products - specifically Excel, Word and Outlook.
Critical thinker with exceptional attention to detail.
Excellent problem-solving skills.
Excellent communication skills, both verbally and in writing.
Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
Ability to develop and maintain business relationships.
Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
General office conditions. Exposed to moderate noise levels.
Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Required to use close vision and be able to focus.
Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk.
Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
Regular attendance is a necessary and essential function.
#MP
Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability/Vets
DISCLOSURE REGARDING BACKGROUND INVESTIGATION
Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying.
NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING
Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy. In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role.
$37k-67k yearly est. 60d+ ago
Service Administrator
Fairbanks Scales Inc. 4.1
Chester Heights, PA jobs
_272 Bodley Road, Chester Heights, PA, USA_ | _Hourly_ | _Full Time_ The ServiceAdministrator position provides administrative and customer service support to Customer Service Center(s). + Answers incoming phone calls and direct calls to the appropriate party.
+ Handles general customer inquiries, i.e. invoices and billing questions, general product information.
+ Collects on past due invoices.
+ Inputs billing data.
+ Generates and completes quality work orders.
+ Completes inter-division billing (installation, intra-shop transfers & warranty).
+ Inputs, tracks, and verifies commissions using Quarterly Commission Report.
+ Utilizes and prints the Open Order Report on a weekly basis.
+ Schedules technicians from the Open Order Report.
+ Reviews and processes Accounts Payable invoices.
+ Utilizes the Metrix Software to open, process, and complete orders.
+ Types correspondence for the Area Sales Manager(s).
+ Orders all publications, literature, and office supplies; maintain the filling of literature.
+ Manages parts inventory, including maintaining the order log, pricing/ordering parts, working with various vendors.
+ Maintains the quotation log for the Customer Support Center.
+ Maintains current driver qualification files for Department of Transportation (DOT) requirements.
+ Other duties as assigned.
**Required Qualifications** - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)
+ This position requires a high school diploma or equivalent.
+ Must have one year of directly related work experience.
**Knowledge, Skills and Abilities -** May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.
+ Proficient in Microsoft Office products - specifically Excel, Word and Outlook.
+ Critical thinker with exceptional attention to detail.
+ Excellent problem-solving skills.
+ Excellent communication skills, both verbally and in writing.
+ Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
+ Ability to develop and maintain business relationships.
**Work Environment** - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
+ General office conditions. Exposed to moderate noise levels.
**Physical Abilities -** Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
+ Required to use close vision and be able to focus.
+ Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk.
+ Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
+ Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
+ Regular attendance is a necessary and essential function.
\#MP
Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability/Vets
DISCLOSURE REGARDING BACKGROUND INVESTIGATION
Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying.
NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING
Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy. In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role.
$37k-67k yearly est. 60d+ ago
Salesforce Field Service Administrator
Crane Payment Innovations 4.4
Malvern, PA jobs
Department **Information Technology** Employment Type **Full Time** Crane Payment Innovations is the leader in world class automated payment solutions. We partner with businesses to provide payment experiences that set new and innovative standards for consumer convenience, security and reliability. We are excited to explore new ways every day to improve how millions of people across the globe can make their payments in a way that fits with their lives. Our global engineers develop products and deliver innovative solutions in currency validation technologies, cash management systems, digital payment technologies, mobile applications, security and digital advertising. We offer a range of devices for bill and coin validation, cash recycling and dispensing systems, IoT applications for our enterprise-level connected products and services, and software applications to integrate sensory hardware to machines and networks.
At CPI you will become a valuable part of an inclusive culture of collaboration and innovation with the support of over 2,000 associates working in one of our 15 offices across the world. If you want to have a hands-on global impact on payment solutions, we want you to join our team as a **Salesforce** **Field ServiceAdministrator** This is a full-time remote position reporting from our Malvern, Pennsylvania office.
**Primary Function:**
The Salesforce Field ServiceAdministrator will be responsible to understand CPI business metrics, KPI's, challenges and help design and implement effective solutions in the form of process changes and or leveraging existing applications/tools. The Salesforce Field ServiceAdministrator will provide hands-on expertise with Salesforce and will help with analysis, design and delivery. The role will also provide guidance, expertise, and internal consultancy to IT teams (ERP, Salesforce, Data & Analytics) and cross-functional teams (Sales, Service, Marketing, Supply Chain).
**Responsibilities and Duties**
+ Gain intimate knowledge of the business and the organization's culture to design and build solutions that are aligned with key objectives and future goals of the organization.
+ Provide thought leadership on improving operationsthrough the use ofnew or underutilized Salesforce features
+ Define and implement best practices for operational salesforce usage and implement solutions/applications with necessary customizations and integrations
+ Define the standards for monitoring the overall health of operational processes and underlying systems with reports, dashboards, queries, and other relevant tools
+ Develop and customize Salesforce Field Service Lightning solutions to meet business needs.
+ Configure key FSL components such as work orders, service appointments, and scheduling optimization.
+ Build and maintain custom Apex classes, triggers, and Lightning Web Components (LWC).
+ Integrate FSL with other systems and third-party applications.
+ Collaborate with business analysts and field teams to gather and refine requirements.
+ Optimize the FSL mobile app for field technicians.
+ Develop and maintain up-to-date technical, functional and process documentation.
+ Stayup-to-datewith Salesforce releases and ensure compatibility with FSL configurations
**Qualifications and Required Skills**
+ Bachelor's degree in Computer Science, Information Technology or a related field.
+ 5+ years hands-on and experience administering or developing within Salesforce
+ Salesforce Administrator and/or Advanced Administrator Certification
+ Salesforce Field Service Lightning certification
+ Salesforce Application, System or Business Analyst certification preferred
+ Experience with Mulesoftpreferred
**Physical Requirements of the Job**
+ Office environment; must be able to perform frequent repetitivetasks, andbe able to sit or stand at and operate a computer for up to 80% of the day.
+ Cognitive skills such as thinking, reasoning, understanding, learning and remembering are required100 %of the day.
+ Travel to CPI sites when required
**Key Attributes for Success**
+ Demonstrated experience & a high-level of comfort with Salesforce automations (Process builders, Apex triggers, Workflows, Visualforce, etc.), CPQ, Managed & Connected applications (Act-On, Docusign, Conga, etc.), Middleware (Mulesoft, Jitterbit, SAP Data Services, RPA, SSIS), Databases & Reporting tools (Qlik, JIRA,SQL,etc.), ERP (SAP, QAD, a plus)
+ High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities
+ Excellent analytical and problem-solving skills and the ability to multi-task in a fast-paced environment
+ Ability to establish credibility and be decisive and able to recognize and support the organization's preferences and priorities
+ Results and people oriented with sound judgment-ability to balance other business considerations
+ Team player - able to work in a matrix organization
+ Excellent communication skills verbally and in writing
**We offer**
+ Competitive salaries
+ Paid time off
+ Sick time off
+ Medical, dental, & vision insurance
+ Flexible spending accounts
+ Life insurance and disability benefits
+ 401K with Company contribution
+ Community involvement
+ Opportunities to travel and work at our global sites
**Be a part of Crane Payment Innovations and Crane Co.**
CPI is a part of **Crane Co.** , a diversified manufacturer of highly engineered industrial products. Founded in 1855, Crane Co provides products and solutions to customers in four business segments: Aerospace & Electronics, Fluid Handling, Engineered Materials, and Payment & Merchandising Systems. Crane has approximately 12,000 employees in North America, South America, Europe, Asia and Australia. Crane Co. is traded on the New York Stock Exchange (NYSE:CR).
_Crane Co. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race,_ _color_ _, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law._
\#LI-REMOTE
$39k-65k yearly est. 9d ago
Parts & Service Administrator
Link-Belt Cranes 4.1
Hagerstown, MD jobs
Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Parts and ServiceAdministrator role open at our Frederick Maryland Branch. The Parts and ServiceAdministrator is responsible for the daily administrative and product support functions for the distributor's branch location. Essential Job Functions
Serve as the primary contact for taking and processing all service-related phone calls, answering customer inquiries, and scheduling technicians for service calls, as well as serving as primary phone receptionist, answering and directing all incoming phone calls to the appropriate department and/or personnel.
Sort and direct all incoming mail, and process all outgoing mail for delivery, including inter-branch mail.
Collect and submit weekly to main distributor location all time cards and expense reports for non-exempt branch employees.
Serve as the primary branch contact for taking and processing all parts orders, and answering related customer inquiries and requests for technical information.
Receive incoming parts into the parts inventory system, ensuring the accuracy of both quantity and price for each line item. Physically check all incoming parts for accuracy against original order and attached packing slip, and either process for final delivery to customer or ensure proper stock placement.
Match vendor invoices to parts inventory receipts, ensuring accuracy of both quantity and price for each line item.
Maintain proper levels of inventory by placing regular stock orders with vendors while monitoring stock status for adequate inventory turnovers and ratios.
Implement the necessary inventory controls and procedures to safeguard the distributor's branch investment.
Process all customer requests for returns of parts previously purchased according to the guidelines established.
File and track the progress of all branch parts returns with the appropriate vendors.
Open all branch service work orders, track the progress of each by posting the related labor hours and sublet charges, and close them upon completion.
Submit completed warranty work orders to Service Manager for claim filing with the appropriate vendors.
Maintain proper machine and warranty records on file at the branch location and ensure that they correspond to related records on file at other branch locations.
Maintain an appropriate library of current and otherwise relevant parts and service manuals, bulletins, and technical information.
Prepare and process all branch parts and service invoices and credit memos in a timely manner and in accordance with the policies and procedures established by the accounting department.
General Requirements
High School Diploma or GED
Some college experience preferred
At least five (5) years of office administrative experience in a parts & service based business environment
Compensation and Benefits
This position offers a salary range of $58,000 - $62,000 annually
Complete benefits package to include medical, dental vision insurance, both short-term and long-term disability, 401(k) with company match, paid vacation and holidays.
*Link-Belt Mid-Atlantic does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*
$58k-62k yearly 60d+ ago
Policy Services Administrator (Life Insurance)
Chamberlain Group 4.8
Irvine, CA jobs
Opportunity: Insurance Policy ServicesAdministrator - Financial Services/Life Insurance
At Chamberlain Group, we do everything in teams because we believe in the collective genius of groupthink: many heads are better than one! The core responsibilities of the Insurance Policy ServicesAdministrator will be to work as part of our Insurance Team to provide and service executive benefits solutions and insurance administration. Success in this position requires 2+ years of experience in the life insurance/wealth management industry, with non-qualified plan administration familiarity preferred, and a commitment to offering platinum-level client service. It is essential that the candidate demonstrates a high degree of attention to detail and has an exceptional professional demeanor. He/she will have direct interaction with both our individual and corporate clients. This position will be responsible for policy and plan administration, tax reporting, carrier correspondence and other duties as assigned. The ideal candidate will be proficient to excellent in PowerPoint and Excel and have solid industry/carrier relationships and knowledge.
Requirements:
BA/BS degree in Business or related field preferred.
CA Life License preferred.
2+ years of wealth management/life insurance experience preferred.
Familiarity with Non-Qualified Plan administration a plus.
Must be detail oriented, highly organized, self-motivated, and possess strong time management skills.
Strong analytical and technical skills
Sophisticated understanding of platinum-level client service.
Competency in mathematics and financial spreadsheets a plus.
Proficient in Microsoft Office (Word Excel and PowerPoint) and CRM systems
Excellent written and verbal communication skills.
Committed to working with integrity.
Compensation and Benefits
Base Salary Range: $65,000 - $70,000
Chamberlain Group assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be as stated above at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the Chamberlain Group Total Compensation Package, which, depending on the position, may also include bonus plans and Company-sponsored benefit programs.
Chamberlain Group offers competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and fun. We provide medical/dental/vision benefits, a substantial time off package, generous retirement plan options, assistance for licenses and designations, awards for tenure, and a flexible Friday program in the summer months… it is a GREAT place to work! We work hard to value our team, providing an employment experience that supports you and your family through moments that matter.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
$65k-70k yearly 60d+ ago
L1 Service Desk Administrator - On-site Phoenix
GMI 4.6
Phoenix, AZ jobs
Title: L1 Service Desk Administrator
Department: Managed Services
Classification: Full-time, Exempt
Reports to: Service Desk Supervisor
Manages: N/A
Travel: < 10%
The L1 Service Desk Administrator is responsible for answering calls from assigned Service Desk and Help Desk call queues. This role's primary function is to serve as the first point of contact for the customer user base. This includes information gathering, initial triage, resolution and if necessary, escalation back to the customer. Key responsibilities include:?
Answer all calls received through assigned call queues.
Respond to assigned tickets within appropriate service level agreements for customers (SLA's)
Answer all incoming tickets through internal Chat system
Provides basic level troubleshooting and support such as password resets, application or workstations troubleshooting, and specific tasks as outlined in standard operating procedure documents (SOP's)
Perform on & offboarding as outlined by customers SOP
Communicate key incidents to Supervisor that may have an impact to the larger team or customers
Maintain open communication with the Service Desk team and Supervisor primarily via Microsoft Teams to stay current on any ongoing issues
Identify opportunities to improve team performance and documentation
Follow documented procedures for each customer's individual path of escalation for non-L1 or out of scope issues
Qualifications
Education
A High School Diploma or GED
Associates Degree in IT or related field preferred or related years of related work experience
Skills and Certification
Google IT Support Professional Certificate
Knowledge and Experience
Ability to effectively multi-task multiple tickets/project
Basic understanding of IT Systems and Networks
Excellent verbal and written communication skills
Experience performing analysis utilizing Network and System monitoring consoles
Experience with cloud computing and AWS and/or Azure services
Strong understanding of networking and associated protocols
Physical Demands
While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer
Ability to sit at a computer terminal for an extended period
Light to moderate lifting is required
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions
Benefits
Benefits include:
Medical, Dental, Vision Insurance
401K with company match
Unlimited vacation -work hard, play hard!
Growing company with opportunities for advancement
$40k-66k yearly est. 60d+ ago
Branch Service Administrator
Kaeser Compressors, Inc. 3.5
Fremont, CA jobs
Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer's application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com , and for a sneak peek into what it's like being a part of the Kaeser Family, visit us.kaeser.com/people .
We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of ServiceAdministrator for our Fremont location.
**As a ServiceAdministrator, primary job responsibilities are to:**
1. Receive and route incoming customer requests via phone and email.
2. support material management activities at the branch including shipping, receiving and returning of parts.
3. Administrative support to managers within the branch.
4. Performs all other duties assigned by the Manager.
**Required qualifications:**
+ High School Diploma required.
+ 2 years customer service experience required, commercial.
+ Expert verbal and written English Proficiency.
+ Driver's license and good driving record.
+ Good communication skills/phone skills required.
+ Computer skills, including proficiency in Google Suites.
+ Regular physical attendance at the worksite.
+ (SAP experience preferred).
**Salary starting at $22-$25 per hour, to commensurate with experience. Benefits at Kaeser include: Medical, Dental, Vision, STD, LTD, PTO, Holidays, Profit Sharing and 401(k) Plan.**
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
$22-25 hourly 60d+ ago
Branch Service Administrator
Kaeser Compressor, Inc. 3.5
Fremont, CA jobs
Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer's application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com, and for a sneak peek into what it's like being a part of the Kaeser Family, visit us.kaeser.com/people.
We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of ServiceAdministrator for our Fremont location.
As a ServiceAdministrator, primary job responsibilities are to:
Receive and route incoming customer requests via phone and email.
support material management activities at the branch including shipping, receiving and returning of parts.
Administrative support to managers within the branch.
Performs all other duties assigned by the Manager.
Required qualifications:
High School Diploma required.
2 years customer service experience required, commercial.
Expert verbal and written English Proficiency.
Driver's license and good driving record.
Good communication skills/phone skills required.
Computer skills, including proficiency in Google Suites.
Regular physical attendance at the worksite.
(SAP experience preferred).
Salary starting at $22-$25 per hour, to commensurate with experience. Benefits at Kaeser include: Medical, Dental, Vision, STD, LTD, PTO, Holidays, Profit Sharing and 401(k) Plan.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
$22-25 hourly Auto-Apply 60d+ ago
Branch Service Administrator
Kaeser Compressors, Inc. 3.5
Fremont, CA jobs
Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer's application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com, and for a sneak peek into what it's like being a part of the Kaeser Family, visit us.kaeser.com/people.
We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of ServiceAdministrator for our Fremont location.
As a ServiceAdministrator, primary job responsibilities are to:
* Receive and route incoming customer requests via phone and email.
* support material management activities at the branch including shipping, receiving and returning of parts.
* Administrative support to managers within the branch.
* Performs all other duties assigned by the Manager.
Required qualifications:
* High School Diploma required.
* 2 years customer service experience required, commercial.
* Expert verbal and written English Proficiency.
* Driver's license and good driving record.
* Good communication skills/phone skills required.
* Computer skills, including proficiency in Google Suites.
* Regular physical attendance at the worksite.
* (SAP experience preferred).
Salary starting at $22-$25 per hour, to commensurate with experience. Benefits at Kaeser include: Medical, Dental, Vision, STD, LTD, PTO, Holidays, Profit Sharing and 401(k) Plan.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
$22-25 hourly 60d+ ago
L2 Service Desk Administrator - On-site - Scottsdale, AZ
GMI 4.6
Scottsdale, AZ jobs
Title: L2 Service Desk Administrator
Classification: Full-time, Exempt
Travel: On Customer Prem
PRIMARY FUNCTION
The L2 Service Desk Administrator is primarily responsible for answering calls from Customer staff. This role's primary function is to serve as the first escalation point of contact for the customer's user base. This includes information gathering, initial triage, resolution and if necessary, escalation back to the customer. Key responsibilities include:
Coordinating implementation of equipment for existing and new customers
Create documentation for customers and keep documentation up to date with an attention to detail and natural desire to be thorough
Providing turnover of new implementations
Responsible for resolving technical escalations from the Service Desk staff
Resolve/troubleshoot advanced technical issues
Assist in resolving software/application issues as it relates to the infrastructure
Respond to assigned tickets within appropriate service level agreements for customers (SLA's)
Communicate key incidents to Supervisor that may have an impact to the larger team or customers
Maintain open communication with the Service Desk team and Supervisor primarily via Microsoft Teams to stay current on any ongoing issues
Identify opportunities to improve team performance and documentation
QUALIFICATIONS
Education
A High School Diploma or GED
Associate degree in IT or related field preferred or equivalent years of relevant work experience
Knowledge and Experience
Minimum 2 years verifiable work experience as L1 Service Desk Administartor
Intermediate level of knowledge installing, configuring and supporting systems solutions
Intermediate level of knowledge supporting, diagnosing and facilitating resolution of hardware, operating system and application related issues
Basic level of knowledge configuring and support cloud-based applications including Office 365, Teams and hosted file storage
Experience interacting with and managing activities with vendors
Intermediate level of knowledge knowledge in installing, configuring and supporting desktop applications including Microsoft Office (primarily Office 365 applications), IE and common antivirus applications and desktop imaging software. Basic level of knowledge installing, configuring and supporting server related applications including SharePoint, Microsoft SQL Server and common backup software applications
Basic level of knowledge installing, configuring and supporting Microsoft server operating systems. Linux OS experience helpful
Basic level of knowledge troubleshooting and resolving network related issues on HP and Dell hardware
Excellent verbal and written communication skills
Basic understanding of networking and associated protocols
Additional Information
While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer
Ability to sit at a computer terminal for an extended period
Light to moderate lifting is required
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions
Benefits
Medical, Dental, Vision Insurance
401K with company match
Stock Appreciation Rights (SARs) after year One.
Unlimited vacation - work hard, play hard!
Growing company with opportunities for advancement
$39k-66k yearly est. 12d ago
Lead Service Desk Administrator - On-site, Scottsdale , AZ
GMI 4.6
Scottsdale, AZ jobs
ABOUT THE ROLE
Title: Lead Service Desk Administrator
Department: Managed Services
Classification: Full-time, Exempt
Travel: < 50%
PRIMARY FUNCTION The Lead Service Desk Administrator is responsible for overseeing all operations and asset management activities for a designated client. This includes managing the setup, deployment, tracking, and maintenance of client assets, providing technical leadership, and ensuring high-quality service delivery aligned with SLAs.
Key Responsibilities:
Serve as the primary point of contact and escalation for all IT service desk matters related to the assigned client.
Oversee daily service desk operations to ensure tickets are handled promptly and within SLA guidelines
Coordinate implementation of tidal to all assigned customer send to end.
Create documentation for customers and keep documentation up to date with an attention to detail and natural desire to be thorough
Responsible for resolving technical escalations from the Service Desk staff
o Resolve/troubleshoot advanced technical issues
o Assist in resolving software/application issues as it relates to the infrastructure
Respond to assigned tickets within appropriate service level agreements for customers (SLAs)
Communicate key incidents to Supervisor that may have an impact to the larger team or customers
Maintain open communication with the Service Desk team and Supervisor primarily to stay current on any ongoing issues
Own the end-to-end asset management lifecycle for the client, including procurement, deployment, tracking, maintenance, and retirement of assets
Maintain an accurate and up-to-date Configuration Management Database (CMDB) and asset inventory
Ensure all client devices and systems are properly configured, tagged, and documented
Lead setup activities for new users, devices, and systems, ensuring consistent configuration and compliance
Supervise and mentor service desk analysts assigned to the client, providing guidance and escalation support
Drive continuous improvement initiatives, focusing on automation, documentation quality, and customer satisfaction
Produce reports on service performance, asset utilization, and compliance
Support internal and client audits related to asset and service management
Collaborate with procurement and finance to manage license renewals, warranties, and asset budgets
QUALIFICATIONS
Education
A High School Diploma or GED
Associate degree in IT or related field preferred or equivalent years of relevant work experience
Skills and Certification
3+ Years of industry related experience
Certification(s) related to the field including but not limited to:
Cisco Certified Network Associate (CCNA)
Microsoft 365 Certified: Fundamentals
Microsoft Certified: Azure Fundamentals
Knowledge and Experience
Expert level of knowledge installing, configuring and supporting systems solutions
Expert level of knowledge supporting, diagnosing and facilitating resolution of hardware, operating system and application related issues
Basic level of knowledge installing and transitioning environments to AWS and Azure
Basic level of knowledge configuring and support cloud-based applications including Office 365, Teams and hosted file storage
Experience interacting with and managing activities with vendors
Expert level of knowledge in installing, configuring and supporting desktop applications including Microsoft Office (primarily Office 365 applications), IE and common antivirus applications and desktop imaging software. Basic level of knowledge installing, configuring and supporting server related applications including SharePoint, Microsoft SQL Server and common backup software applications
Intermediate level of knowledge installing, configuring and supporting Microsoft server operating systems. Linux OS experience helpful
Basic level of knowledge installing, configuring and supporting virtualization technologies including VMware ESX and Microsoft Hyper-V
Intermediate level of knowledge troubleshooting and resolving network related issues on HP and Dell hardware
Excellent verbal and written communication skills
Experience performing analysis utilizing Network and System monitoring consoles
Experience with cloud computing and AWS and/or Azure services
Strong understanding of networking and associated protocols
Additional Information
While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer
Ability to sit at a computer terminal for an extended period
Light to moderate lifting is required
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions
$39k-66k yearly est. 8d ago
Service Administrator
Road MacHinery and Supplies Co 2.9
Virginia, MN jobs
Job Description
Road Machinery & Supplies Co. is searching for a Sales Coordinator to join its team at its Virginia, MN., location. In this role, you will be responsible for managing branch work orders and backlog, data entry, supporting the weekly and quarterly shop schedule, and working with the sales and service team on quoting and estimating. You will work alongside the RMS sales, service and engineering teams and communicate frequently with supplier contacts.
As a member of the team, you will enjoy:
Work Culture - RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors, and each other.
Career Opportunities - Experience a career with the support and encouragement to develop yourself and others.
Competitive Compensation Packages - Based on experience and other factors.
Full Benefits Package - Including medical, dental, life, 401(k), and vacation.
Stability and Reputation - RMS has been in business for 100 years and continues to grow.
Responsibilities:
Work with Sales, Service and Engineering team to develop and publish weekly schedules and quarterly forecast
Open work orders and segments utilizing standard jobs when applicable
Support WIP, Tech Utilization and backlog management reporting to ensure product and service meets Cost, Quality, and Delivery targets
Work with Management to develop and update detailed plans and tracking on large projects
Verify order information, including proper product cost and shipping instructions
Coordinate order status report submissions from suppliers and take appropriate action to follow up on orders, communicate changes, resolve order discrepancies, expedite delivery, etc.
Collaborate courteously with supplier contacts to respond to order clarifications, update supplier price lists, etc.
Maintain electronic records of order documents and store in online document management system
Additional sales and admin duties and responsibilities as assigned
Qualifications/Skills:
2+ years of relevant experience, mining/machining/fabrication experience preferred
Experience with planning and scheduling tools and software preferred (i.e., Gantt Charts, MS project et al.)
Excellent organizational skills and attention to detail
Strong interpersonal and communication skills
Demonstrated ability to work with all levels of an organization
Ability to adhere to strict confidentiality when dealing with sensitive matters
Ability to perform basic mathematical computations and to apply concepts such as fractions and percentages to practical situations
Proficient typing skills and knowledge of Microsoft Word and Excel
Able to work responsibly, safely, and intelligently
Have the desire to take action, improve, and be appreciative
Possess the capability to engage with customers, co-workers, and vendors in a respectful manner
About Road Machinery & Supplies Co.
Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and Bomag.
At Road Machinery & Supplies Co. we understand our customers depend on our expertise, performance, and commitment to avoid downtime, lost production, and cost over-runs. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive. Equal Opportunity Employer.
$30k-46k yearly est. 3d ago
Service Administrator
Air Control Concepts 4.4
Alpharetta, GA jobs
Job Title: ServiceAdministrator Operating Company: Insight Partners - Georgia FLSA Status: Non-Exempt About: Insight Partners - A member of the AIR Control Concepts family. Insight Partners is a leading commercial HVAC manufacturer's representative serving Georgia. With deep industry knowledge and decades of experience, we provide a comprehensive suite of HVAC solutions, including equipment sales, parts, service, and advanced control systems. As part of the AIR Control Concepts family, we combine local expertise with a national network to support engineers, contractors, and building owners throughout the lifecycle of a project - from design and installation to long-term maintenance.
Check out our website here: Georgia's Trusted Partner in Commercial HVAC Solutions | Insight Partners
Job Description:
The ServiceAdministrator role is crucial for ensuring the smooth and efficient functioning of our organization's daily operations. This position involves various administrative tasks that support operational processes, ultimately contributing to the overall productivity and effectiveness of the team. The successful candidate will be responsible for managing schedules, maintaining records, and facilitating communication between departments. By streamlining administrative functions, this role directly impacts the organization's ability to meet its goals and serve its clients effectively.
Essential Duties and Responsibilities:
The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required.
Manage and organize daily administrative tasks to support operational activities.
Maintain accurate records and documentation related to operations and administrative processes.
Assist in the development and implementation of operational policies and procedures.
Monitor and report on key performance indicators to identify areas for improvement.
Invoicing and owning Financials.
Experience and Requirements:
Experience with project management tools and software.
Familiarity with data analysis and reporting.
Certification in operations management or a related area.
Bachelor's degree in Business Administration, Operations Management, or a related field.
Proven experience in an administrative or operations support role.
Strong organizational skills and attention to detail.
Physical Demands/Work Environment:
While performing the duties of this job, the individual must be able to remain in a stationary position for 90 percent of the time while operating their computer and performing office work. The individual needs to occasionally move about inside the office. They constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer printer. They must be able to exchange accurate information with customers and others in the office while interacting. The employee must regularly lift and/or move up to 15 pounds, occasionally lift and/or move up to 25 pounds. The individual must be capable of reviewing their work for errors and make adjustments as necessary.
Benefits:
We offer a competitive and comprehensive benefits package, including:
Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being.
Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage.
Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
Professional Development - Ongoing training opportunities and support for continuing education
AIR Control Concepts & Insight Partners are Equal Opportunity Employers.
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$27k-48k yearly est. 10d ago
Service Administrator
Air Control Concepts 4.4
Alpharetta, GA jobs
Job Title: ServiceAdministrator Operating Company: Insight Partners - Georgia FLSA Status: Non-Exempt About: Insight Partners - A member of the AIR Control Concepts family. Insight Partners is a leading commercial HVAC manufacturer's representative serving Georgia. With deep industry knowledge and decades of experience, we provide a comprehensive suite of HVAC solutions, including equipment sales, parts, service, and advanced control systems. As part of the AIR Control Concepts family, we combine local expertise with a national network to support engineers, contractors, and building owners throughout the lifecycle of a project - from design and installation to long-term maintenance.
Check out our website here: Georgia's Trusted Partner in Commercial HVAC Solutions | Insight Partners
Job Description:
The ServiceAdministrator role is crucial for ensuring the smooth and efficient functioning of our organization's daily operations. This position involves various administrative tasks that support operational processes, ultimately contributing to the overall productivity and effectiveness of the team. The successful candidate will be responsible for managing schedules, maintaining records, and facilitating communication between departments. By streamlining administrative functions, this role directly impacts the organization's ability to meet its goals and serve its clients effectively.
Essential Duties and Responsibilities:
The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required.
Manage and organize daily administrative tasks to support operational activities.
Maintain accurate records and documentation related to operations and administrative processes.
Assist in the development and implementation of operational policies and procedures.
Monitor and report on key performance indicators to identify areas for improvement.
Invoicing and owning Financials.
Experience and Requirements:
Experience with project management tools and software.
Familiarity with data analysis and reporting.
Certification in operations management or a related area.
Bachelor's degree in Business Administration, Operations Management, or a related field.
Proven experience in an administrative or operations support role.
Strong organizational skills and attention to detail.
Physical Demands/Work Environment:
While performing the duties of this job, the individual must be able to remain in a stationary position for 90 percent of the time while operating their computer and performing office work. The individual needs to occasionally move about inside the office. They constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer printer. They must be able to exchange accurate information with customers and others in the office while interacting. The employee must regularly lift and/or move up to 15 pounds, occasionally lift and/or move up to 25 pounds. The individual must be capable of reviewing their work for errors and make adjustments as necessary.
Benefits:
We offer a competitive and comprehensive benefits package, including:
Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being.
Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage.
Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
Professional Development - Ongoing training opportunities and support for continuing education
AIR Control Concepts & Insight Partners are Equal Opportunity Employers.
$27k-48k yearly est. Auto-Apply 55d ago
Service Administrator
Fairbanks Scales 4.1
Aston, PA jobs
Job Description
The ServiceAdministrator position provides administrative and customer service support to Customer Service Center(s).
Answers incoming phone calls and direct calls to the appropriate party.
Handles general customer inquiries, i.e. invoices and billing questions, general product information.
Collects on past due invoices.
Inputs billing data.
Generates and completes quality work orders.
Completes inter-division billing (installation, intra-shop transfers & warranty).
Inputs, tracks, and verifies commissions using Quarterly Commission Report.
Utilizes and prints the Open Order Report on a weekly basis.
Schedules technicians from the Open Order Report.
Reviews and processes Accounts Payable invoices.
Utilizes the Metrix Software to open, process, and complete orders.
Types correspondence for the Area Sales Manager(s).
Orders all publications, literature, and office supplies; maintain the filling of literature.
Manages parts inventory, including maintaining the order log, pricing/ordering parts, working with various vendors.
Maintains the quotation log for the Customer Support Center.
Maintains current driver qualification files for Department of Transportation (DOT) requirements.
Other duties as assigned.
Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)
This position requires a high school diploma or equivalent.
Must have one year of directly related work experience.
Knowledge, Skills and Abilities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.
Proficient in Microsoft Office products - specifically Excel, Word and Outlook.
Critical thinker with exceptional attention to detail.
Excellent problem-solving skills.
Excellent communication skills, both verbally and in writing.
Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
Ability to develop and maintain business relationships.
Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
General office conditions. Exposed to moderate noise levels.
Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Required to use close vision and be able to focus.
Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk.
Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
Regular attendance is a necessary and essential function.
#MP
Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability/Vets
DISCLOSURE REGARDING BACKGROUND INVESTIGATION
Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying.
NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING
Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy. In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role.
Job Posted by ApplicantPro
$37k-67k yearly est. 13d ago
Workplace Services Administrator
Cirrus 3.4
Duluth, MN jobs
This position is a critical role supporting stakeholders for executing the strategy adopted by Cirrus for maintaining and enabling our operating locations. Specifically, this position will work with identified site stakeholders and the Cirrus facilities and real estate team in supporting the long-range office facility plan for the site, including workplace guidelines of interior space utilization, interiors furnishings and finishes, alignment to brand, IT, and IFM management. In addition, this position will work with these stakeholders to ensure the office facility space is achieving maximum efficiency by ensuring that employees are properly designated, we are keeping the right mix of desk/floating employees, the workplace design meets an employee-centric workplace experience and works with the Workplace Manager for annual space planning needs. As potential issues or problems arise works with workplace manager to develop solutions, such as allocation of resources, changing project scope, adding new projects, etc. Maintains current condition of interior office layouts at location and upholds that standard across the location. Works closely with both internal and external design groups to design/update our workplaces.
Duties and Responsibilities/Essential Functions
Supports vendor management and IFM contracts for a variety of facilities and workplace support services. i.e., Janitorial, Furniture, Signage by assigning out tickets, reviewing invoices for accuracy, and/or finding suppliers to support facilities needs at Cirrus locations.
Primary Contact for IFM compliance at site locations (Food service, Janitorial and supplies)
Conduct regular inspections of the workplace environment to identify potential safety hazards or maintenance issues.
Partner with key stakeholders regarding facilities workplace services support
Partners with Manager and Facilities Designer regarding Furniture procurement - workstations, offices, breakrooms, ancillary seating, company store
Provides training on furniture within the office space to show teammates how to use the different pieces.
Partner with manager on coordination of common spaces- lobbies, conference rooms, social hubs, company store
Supporting local events by assisting with arranging setup of furniture or temporary shelters, additional support or clean up staff, or other facilities related items
Ownership of the space software to manage employee locations, coordinate personnel moves & new hire seating
Building Décorprocurement and management of art, plants, graphics
Employee Amenities management - including, but not limited to break/lunch areas, wellness rooms, and/or snack areas
Ensure signage and Branding adherence- interiors and exteriors
Digital Signage coordination & support in common facilities areas
Management of Contractor badging services
Space planning, including conference room setups for unusual events or needs
Supporting and promoting a positive and productive work environment for employees by providing excellent service as it pertains to workplace services.
General administration and scheduling duties within workplace services team, including corporate housing and invoices
Assisting Workplace Services Manager with project management initatives for existing facilities renovations
Reliable, regular, predictable attendance
Other tasks as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Bachelor's degree or equivalent combination of education and experience
2 to 4 years prior experience with project management including budget, scope, and timeline.
Communication - Comfortable corresponding with all levels in the company and interacting with individuals at all levels.
Organized - Detail oriented, confident, self-starter with exceptional organizational skills.
Proactive - Maintain a "can do" mentality with the ability to act with minimal information.
Ability to demonstrate independent judgement and effective communication skills (written and verbal).
Ability to effectively manage stress, including competing work demands and multiple projects at the same time.
Ability to develop digital presentations for business cases, project updates, and executive reviews.
Good organizational skills and attention to detail and accuracy.
Requires proficiency in Microsoft Office and web/video conferencing.
Regular, reliable, and predictable attendance.
Must have valid driver's license and acceptable driving record.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Drives Results: Consistently achieves results, even under tough circumstances.
Ensures Accountability: Holds self and others accountable to meet commitments.
Problem Solving: Solves problems using available resources, internal & external partners
Collaboration: Effectively cross collaborate with the stakeholders and business partners both internal and external
Decision Quality- Makes good and timely decisions that keep the organization moving forward.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus provides a range of exciting benefits, including:
401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
Free Health Tracking: With rewards for meeting health goals.
Generous PTO: 120 hours accrued within the first year.
Employee Referral Bonus: For referring talented candidates.
Career Development: Tuition reimbursement and professional growth opportunities.
Exclusive Discounts: Access to partner and marketplace discounts.
Community & Engagement: Company and employee clubs at various locations.
These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!