Guest Experience Ambassador 2 - Guest Experience - PRN
Topeka, KS jobs
Shift:
Other (United States of America)
Hours per week:
0 Job Information Exemption Status: Non-Exempt The position will provide a safe and friendly atmosphere by watching and ensuring all safety and screening procedures are followed by visitors and team members. Team Member will present an observant, friendly, helpful first impression to anyone entering and exiting the hospital or health center. Position will watch for safety risks (falls etc.) cleaning spills, screening guests, managing first impression of space. Roles include: greeter, patient escort, lobby information/guest assistance.
Experience Qualifications
Must be 18 years old at time of hire. Required
Experience in a customer service-related job. Required
Experience in a patient care. Preferred
Experience driving vehicles with both manual and automatic transmission. Preferred
Licenses and Certifications
Drivers License - DMV Current Valid Driver's License and Clean MVR with 3-year baseline and annual MVR review. Required
What you will do
Act as a resource person providing a welcoming experience upon arrival and departure through education, guidance, direction, screening and/or driving, parking and retrieving guest vehicles.
Assist visitors and answer telephone inquiries regarding patient room numbers, location of various departments within the medical center
Welcome everyone at the designated entrance. Safely assist guests to their destination via walk or wheelchair escort. This includes safe transport of customer from a car parked at entrance.
Use scripting as outlined in training to convey a consistent message. Collect and accurately label keys belonging to guests to ensure their proper return. Handle Valet operations as needed including Operate vehicles safely and responsibility. Ensuring tracking of keys and process follows guidelines to prevent theft, damage or loss. Organize and file paperwork regarding guests' vehicles
Explain COVID-19 and other Stormont Vail policies to guest as necessary. Take temperature of everyone entering. Take temperature of everyone entering.
Train new volunteers.
Check for any broken or unsafe wheelchair. Label as broken and take to Facilities Management
Assist in offering and helping to carry guests belongings.
Maintain a well-kept lobby
Provide routine sanitation of wheelchairs and other high touch surfaces
Contact Security Department if a guest becomes injured
Ensure all oxygen tanks left at main entrance are properly taken to a nursing floor for storage
Screen each person entering for COVID-19 by asking questions related to symptoms, travel and exposure.
Screen each employee, allied health and provider for COVID-19 by asking questions related to symptoms, travel and exposure and/or ensuring employees have used badge attestation.
Communicate any concerns to Supervisor.
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Patient Facing
Remote Work Guidelines
Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
On-Site; No Remote
Scope
No Supervisory Responsibility
No Budget Responsibility No Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Frequently 3-5 Hours
Climbing (Stairs): Frequently 3-5 Hours
Crouching: Frequently 3-5 Hours
Driving (Automatic): Continuously greater than 5 hours
Driving (Standard): Continuously greater than 5 hours
Eye/Hand/Foot Coordination: Continuously greater than 5 hours
Feeling: Rarely less than 1 hour
Grasping (Fine Motor): Continuously greater than 5 hours
Grasping (Gross Hand): Continuously greater than 5 hours
Handling: Continuously greater than 5 hours
Hearing: Continuously greater than 5 hours
Kneeling: Frequently 3-5 Hours
Lifting: Frequently 3-5 Hours up to 25 lbs
Operate Foot Controls: Continuously greater than 5 hours
Pulling: Continuously greater than 5 hours up to 25 lbs
Pushing: Continuously greater than 5 hours up to 25 lbs
Reaching (Forward): Continuously greater than 5 hours up to 25 lbs
Reaching (Overhead): Continuously greater than 5 hours up to 25 lbs
Repetitive Motions: Continuously greater than 5 hours
Sitting: Continuously greater than 5 hours
Standing: Continuously greater than 5 hours
Stooping: Frequently 3-5 Hours
Talking: Continuously greater than 5 hours
Walking: Continuously greater than 5 hours
Physical Demand Comments:
The ability to transport patients/visitors by wheelchair, pushing up to 250 lbs.
Working Conditions
Combative Patients: Frequently 3-5 Hours
Extreme Temperatures: Frequently 3-5 Hours
Infectious Diseases: Occasionally 1-3 Hours
Noise/Sounds: Continuously greater than 5 hours
Other Atmospheric Conditions: Continuously greater than 5 hours
Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
Hazards (other): Rarely less than 1 hour
Vibration: Rarely less than 1 hour
Wet and/or Humid: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
Auto-ApplyPatient Ambassador - 24 Hour Night
Salem, OR jobs
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
combined extra hours after current staff member reduced hours
Job Summary
Summary
Responsible for enhancing the overall patient and visitor experience within a healthcare setting. This position involves serving as a liaison between patients, families, and hospital staff, providing exceptional customer service, and ensuring a welcoming and supportive environment. This role also assists with patient navigation, address concerns, and promote a positive hospital image.
Does this position require Patient Care?
No
Essential Functions
* Greet patients, visitors, and staff with a warm and professional demeanor.
* Assist patients and visitors with navigation within the hospital, including directions to departments, facilities, and services.
* Address and resolve patient and visitor inquiries, concerns, and complaints in a timely and empathetic manner.
* Assist patients with check-in and check-out processes, ensuring a smooth and efficient experience.
* Act as a liaison between patients, families, and hospital staff, ensuring clear and effective communication.
* Inform patients and visitors about additional hospital services and programs that may benefit them.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Experience in customer service, healthcare, or a similar setting 0-1 year preferred
Knowledge, Skills and Abilities
* Exceptional interpersonal and communication skills, with a strong focus on customer service.
* Ability to handle sensitive situations with empathy and professionalism.
* Strong problem-solving skills and the ability to work under pressure.
* Proficiency with office software (e.g., Microsoft Office Suite) and general administrative tasks.
* Ability to work collaboratively with teams and departments.
Additional Job Details (if applicable)
Physical Requirements
* Standing Frequently (34-66%)
* Walking Frequently (34-66%)
* Sitting Occasionally (3-33%)
* Lifting Frequently (34-66%) 50lbs+(w/assisted device)
* Carrying Frequently (34-66%) 20lbs - 50lbs
* Pushing Occasionally (3-33%)
* Pulling Occasionally (3-33%)
* Climbing Rarely (Less than 2%)
* Balancing Frequently (34-66%)
* Stooping Occasionally (3-33%)
* Kneeling Occasionally (3-33%)
* Crouching Occasionally (3-33%)
* Crawling Rarely (Less than 2%)
* Reaching Frequently (34-66%)
* Gross Manipulation (Handling) Frequently (34-66%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
3 Dove Ave
Scheduled Weekly Hours
24
Employee Type
Regular
Work Shift
Night (United States of America)
Pay Range
$17.36 - $23.08/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyPatient Ambassador - 32 Hour Evenings
Salem, OR jobs
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Employee resigned - replacing her hours
Job Summary
Summary
Responsible for enhancing the overall patient and visitor experience within a healthcare setting. This position involves serving as a liaison between patients, families, and hospital staff, providing exceptional customer service, and ensuring a welcoming and supportive environment. This role also assists with patient navigation, address concerns, and promote a positive hospital image.
Does this position require Patient Care?
Non Essential Functions
* Greet patients, visitors, and staff with a warm and professional demeanor.
* Assist patients and visitors with navigation within the hospital, including directions to departments, facilities, and services.
* Address and resolve patient and visitor inquiries, concerns, and complaints in a timely and empathetic manner.
* Assist patients with check-in and check-out processes, ensuring a smooth and efficient experience.
* Act as a liaison between patients, families, and hospital staff, ensuring clear and effective communication.
* Inform patients and visitors about additional hospital services and programs that may benefit them.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Experience in customer service, healthcare, or a similar setting 0-1 year preferred
Knowledge, Skills and Abilities
* Exceptional interpersonal and communication skills, with a strong focus on customer service.
* Ability to handle sensitive situations with empathy and professionalism.
* Strong problem-solving skills and the ability to work under pressure.
* Proficiency with office software (e.g., Microsoft Office Suite) and general administrative tasks.
* Ability to work collaboratively with teams and departments.
Additional Job Details (if applicable)
Physical Requirements
* Standing Frequently (34-66%)
* Walking Frequently (34-66%)
* Sitting Occasionally (3-33%)
* Lifting Frequently (34-66%) 50lbs+(w/assisted device)
* Carrying Frequently (34-66%) 20lbs - 50lbs
* Pushing Occasionally (3-33%)
* Pulling Occasionally (3-33%)
* Climbing Rarely (Less than 2%)
* Balancing Frequently (34-66%)
* Stooping Occasionally (3-33%)
* Kneeling Occasionally (3-33%)
* Crouching Occasionally (3-33%)
* Crawling Rarely (Less than 2%)
* Reaching Frequently (34-66%)
* Gross Manipulation (Handling) Frequently (34-66%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
3 Dove Ave
Scheduled Weekly Hours
32
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$17.36 - $23.08/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyService Excellence Ambassador | Every Saturday | 12 Hours Weekly
Pickerington, OH jobs
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas.
Work hours: Every Saturday | 7:30a - 8p
**Responsibilities And Duties:**
15%
Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality
25%
Communicating between patient, family and hospital staff
10%
Acting as an advocate by investigating and expediting admission and other delays.
5%
Resolving problems and complaints and escalating when necessary
15%
Responding to special needs and ensuring needs are being met
10%
Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary
5%
Answers multi-line phone and transfers callers to appropriate patient room or other location 8.
15%
Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor.
**Minimum Qualifications:**
Bachelor's Degree (Required)
**Additional Job Description:**
Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
12
**Department**
Customer Experience Office
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Service Excellence Ambassador
Columbus, OH jobs
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas.
**Responsibilities And Duties:**
15%
Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality
25%
Communicating between patient, family and hospital staff
10%
Acting as an advocate by investigating and expediting admission and other delays.
5%
Resolving problems and complaints and escalating when necessary
15%
Responding to special needs and ensuring needs are being met
10%
Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary
5%
Answers multi-line phone and transfers callers to appropriate patient room or other location 8.
15%
Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor.
**Minimum Qualifications:**
Bachelor's Degree (Required)
**Additional Job Description:**
Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Guest Services and Registration
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
PBX Communication Ambassador (NBMC, Part-time, Evening)
Fairfield, CA jobs
Performs general PBX Operator duties including answering incoming and in-house calls in a warm and pleasant manner, efficiently transferring callers to the appropriate individual/department and addressing patient concerns as appropriate. Interacts respectfully with individuals and responds expeditiously in a professional and concerned manner to patient information inquiries. Takes initiative to resolve patient issues to the best of your ability and when required, refers patients to other members of the Patient Access team, as well as other departments within the health system as appropriate. The PBX Communications Ambassador is responsible for monitoring emergency panels and completing the appropriate paging and notification process for all hospital emergency codes. Maintains and promotes an attitude of professionalism and empathy as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self. Consistently demonstrates excellent oral and written communication skills.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
1. Education: High School graduate or GED.
2. Experience:
One year or more experience in a hospital or call center environment preferred.
Previous customer engagement experience and/or service centered role preferred. Ability to operate the Cisco telephone system, excellent oral communication, critical thinking and problem solving skills required.
Essential to be capable of responding quickly and efficiently to meet the needs/requests of internal and external customers.
Ability to function at a high level in urgent and emergent situations and during times of high call volume
3. Interpersonal Skills: Demonstrates a commitment to service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness in interactions with others. Is extremely open to learning new things and teaming with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence.
Compensation:
* Hourly Salary Range Min $26.11 - Max $28.78 (Offered hourly rate based on years of experience)
* Evening Shift Hourly Differential: $1.80
* Night Shift Hourly Differential: $2.94
* Weekend Hourly Differential: 5% of pay rate
Auto-ApplyService Excellence Ambassador
Delaware, OH jobs
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas.
**Responsibilities And Duties:**
15%
Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality
25%
Communicating between patient, family and hospital staff
10%
Acting as an advocate by investigating and expediting admission and other delays.
5%
Resolving problems and complaints and escalating when necessary
15%
Responding to special needs and ensuring needs are being met
10%
Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary
5%
Answers multi-line phone and transfers callers to appropriate patient room or other location 8.
15%
Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor.
**Minimum Qualifications:**
High School or GED (Required)
**Additional Job Description:**
Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
25.5
**Department**
Volunteer Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Part-Time Safe Passage Ambassador
Washington jobs
Safe Passage Ambassadors are posted on Safe Passage routes to support children traveling to and from school during arrival and dismissal bell times. You can identify them by their neon-colored Safe Passage vests. Safe Passage workers are employed by community-based organizations that are situated in the school communities that they serve.
PRINCIPAL ACCOUNTABILITIES:
Very knowledgeable (or preferably a member) of the community they wish to serve
Able to demonstrate a commitment to serving our students
Able to demonstrate an ability to build relationships with students and de-escalate conflicts
Consistent track record for being reliable and on time
Able to physically stand for long periods of time and tolerate all weather conditions
Able to read and write incident reports
Must be able to pass CSC Background Check
Additional qualifications may apply for each specific school
EDUCATION:
High School Diploma or GED; bachelor s degree in social work, psychology, criminal justice, or related fields.
REQUIREMENTS:
All Safe Passage workers must be committed to work a total of 5 hours per day, 5 days a week. The exact start and end times will vary by school. In all cases, Safe Passage workers will need to work a split shift to support student arrival and dismissal, meaning workers will be expected to work a few hours in the morning and a few hours in the afternoon. All Safe Passage Ambassadors are contract (1099) workers. Hourly pay is $23.00/hour.
Food Services Patient Ambassador - PRN (72657)
Dalton, GA jobs
Functions as a At Your Request Room Service Dining Patient Ambassador, which includes: obtaining food orders from patients via phone following diet guidelines, utilizing room service scripting, delivery of meals to the patients bedside, tray set up on patients bedside table, providing assistance as necessary with opening milk, juice, condiments, etc, picking up trays after each meal, stocking assigned galleys, documenting galley charges and refrigerator temperatures, documenting outpatient and ED meals, and assisting with other food service duties as assigned. Keeps Galley microwaves, Refrigerators and coffee makers clean at all times. Follows patient safety practice of two patient identifiers. Follows infection prevention guidelines at all times in the delivery and pick up of patient trays
Food Services Patient Ambassador - PRN
Dalton, GA jobs
Job Details HAMILTON MEDICAL CENTER - DALTON, GA PRN Varies Food ServicesDescription
Functions as a At Your Request Room Service Dining Patient Ambassador, which includes: obtaining food orders from patients via phone following diet guidelines, utilizing room service scripting, delivery of meals to the patients bedside, tray set up on patients bedside table, providing assistance as necessary with opening milk, juice, condiments, etc, picking up trays after each meal, stocking assigned galleys, documenting galley charges and refrigerator temperatures, documenting outpatient and ED meals, and assisting with other food service duties as assigned. Keeps Galley microwaves, Refrigerators and coffee makers clean at all times. Follows patient safety practice of two patient identifiers. Follows infection prevention guidelines at all times in the delivery and pick up of patient trays
Qualifications
JOB QUALIFICATIONS
Education: High School Graduate, GED or equivalent of work related experience
Licensure None
Experience: Prior hospital experience preferred but not required.
Skills: Strong communication skills, able to stand and walk for extensive periods of time, some lifting and pushing is required.
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
Performs responsibilities in a typical institutional kitchen setting subject to hazards associated with such an environment including wet surfaces, cleaning and cooking equipment, and sharp instruments. Works in an acute health care setting with neonatal, pediatric, adolescent, adult, and geriatric patients experiencing a wide range of medical problems. Requires full range of body motion. Requires standing and walking for extensive periods of time. Moderate amount of lifting, stooping, stretching, and bending is required. Requires corrected vision and hearing to normal range. Requires exposure to communicable diseases or body fluids. Universal precautions used at all times.
Patient Ambassador
Paramount, CA jobs
Patient Ambassador (Dental Treatment Coordinator) - Fantastic Career Opportunities
High-end compensation in the industry-base plus bonuses for strong performance
Large, diverse patient base of all payor types
Provide general, specialty and orthodontic services in all offices.
Established organization committed to quality and patient experience.
Growth through training, professional development, and mentorship
Great clinical and administrative teams in every office
A team approach to providing patients with a great experience.
Geographic diversity throughout Southern California
Digital state-of-the art practice management system, instruments, and equipment
What We Are Looking For In A Patient Ambassador
An individual passionate about helping others.
An outgoing, personable individual with a cheerful attitude and demeanor
An intelligent, sensible, and instinctive individual with excellent communication skills
An individual who wants to be part of a high-caliber, high-quality team committed to satisfying patients and providing them with a great experience.
An individual with good analytical skills
An individual who wants to learn, grow, and advance in their career.
An individual willing to work full-time.
Your Qualifications
Computer skills
Motivated individual interested in advancement.
Collaborative, personable individual with an excellent and cheerful demeanor
Good inter-personal, oral, and written communication skills
Ability to apply sound judgment in making decisions.
Ability to lead and manage teams.
Bachelor's Degree preferred.
Responsibilities Include
Great interaction with patients to promote trust and the optimal patient experience.
Learning dental terminology, treatment considerations, and administrative matters relating to dental treatment
Learning how PPO, HMO, and other dental plans work and providing guidance to patients to optimize their benefits.
Reviewing case treatment considerations and presenting financial options to patients for their diagnosed treatment
Proactively addressing patient concerns and providing insight and comfort to patients with regard to their dental treatment
Collaborating with dentists, hygienists, and front and back-office teams to promote the ultimate patient experience.
Interacting with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to ensure excellence in patient experience.
Support We Provide To Our Offices
Beautiful, state-of-the-art offices equipped with modern systems, equipment, and supplies.
Full back-office support by Specialty Managers, Specialty Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs and Sterilization Clerks
Excellent, high-caliber instruments
Reliable, quality supplies from the most reputable, dependable companies
Regulatory and facility compliance
Steady flow of patients of all payor types
Experienced and New Candidates Welcome
If you're experienced, we'll welcome you into our family and culture and support you in growing operationally so that you can be the best that you can be and grow to your greatest potential.
If you're new, we'll work with you, train you, and coach you with guidance and leadership from highly experienced, capable and excellent Patient Ambassadors, Office Managers, and our Training Department leadership. You'll also benefit from training programs, regular reviews, one-on-one coaching, and many other resources we have to help you reach your potential.
Who And Where We Are
For more than 30 years, West Coast Dental has served Southern California with a commitment to high quality general and specialty dental and orthodontic care and a great patient experience for every patient.
West Coast Dental, including its affiliate Magicland Children's Dental, represents a dynamic fast-growing group of over 45 dental offices-in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego-that offer the full range of general and specialty care, including orthodontics, to patients of all kinds-private, PPO, Medi-Cal, and HMO.
We are expanding throughout our markets and expect significant growth and opportunities for all our employees and partners.
Benefits We Offer
Paid Time Off
Sick Pay
Holiday Pay
Medical coverage
Supplemental vision coverage
Comprehensive dental benefit for employees and dependents.
Voluntary supplemental insurance for life, disability, critical illness, and accident
401k plan participation
Auto-ApplyUnit Care Ambassador - Emergency Services
Lancaster, PA jobs
**Penn State Health** - **Lancaster Medical Center** **Work Type:** Full Time **FTE:** 0.90 **Shift:** Night **Night Shift Differential:** $2.50/hour **Hours:** 7:00p - 7:00a **Recruiter Contact:** Amanda A. Frankhouser at ************************************* (MAILTO://*************************************)
**SUMMARY OF POSITION:**
**Responsible for patient care related secretarial duties to include:** scheduling of appointments, interacting with patients, families, physician and staff, provide real time Admission/Transfer/Discharge communication to registration; and utilization of the Transport Tracker System to retrieve and enter patient information to facilitate ancillary department workflows.
**MINIMUM QUALIFICATION(S):**
+ High School Diploma or equivalent required.
+ Six (6) months secretarial and customer service experience required.
**PREFERRED QUALIFICATION(S):**
+ Knowledge of medical terminology preferred.
+ Experience in a medical setting preferred.
**WHY PENN STATE HEALTH?**
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**
+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
**WHY PENN STATE HEALTH LANCASTER MEDICAL CENTER?**
Penn State Health Lancaster Medical Center is a 341,000-square-foot 129-bed acute care hospital that will give residents of Lancaster and York counties enhanced access to Penn State Health's expertise and specialty services! Through our core values of Respect, Integrity, Teamwork, and Excellence, our team is committed to compassionate care for our diverse patient population, our community, and each other.
**YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.**
_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._
_Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._
**Position** Unit Care Ambassador - Emergency Services
**Location** US:PA:Lancaster | Clerical and Administrative | Full Time
**Req ID** 83767
Easy ApplyMedical Reception Ambassador
Fuquay-Varina, NC jobs
Job Title: Medical Reception Ambassador FLSA Status/Salary: Full Time/Non-Exempt We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic patients. The successful candidate will be friendly, efficient, and thorough regarding medical records and patient documentation. Good interpersonal communication, attention to detail, and experience with customer service are desired candidate assets.
Here at AFC we know that a good team is everything, which is why we prioritize taking care of our staff with benefits including:
Time Off - Two full weeks of paid vacation time
Health and Wellness - Complete reimbursement for health insurance and gym membership
Bonus- Opportunity to earn up to $400 extra each month
Dress - Free AFC scrubs
Flexibility- Schedule that allows for multiple week days off
Competitive Compensation
Below is a summary of expected responsibilities for this position:
Prepare the clinic for opening each day by inspecting the facility, opening all systems applications, registering patient appointments, and preparing new patient registration packets,
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards,
Register patients, update patient records, and verify insurance accurately and timely,
Follow company procedures related to workers' compensation and occupational medicine patients,
Determine, collect, and process patient payments and address collection and billing issues,
Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures,
Answer phones, respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests,
Other duties and responsibilities as assigned.
Education and Experience
High School graduate or equivalent,
Previous medical clerical experience preferred,
Basic computer knowledge, e.g., Microsoft Office,
Positive customer service skills, including the ability to de-escalate a heightened patient interaction
Desired Characteristics and Physical Demands
Office environment - ability to utilize electronic medical records systems is required,
Provide customer service in accordance to clinic mission,
Demonstrated ability to be courteous and respectful when interacting with patients and family members,
Position will typically require sitting and keyboarding for extended periods of time,
Occasional reaching and stooping for file,
High attention to detail and ability to focus are necessary,
Potential exposure to potentially infectious material and chemicals,
Moderate noise level.
AFC Fuquay-Varina is an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote diversity in our organization through hiring, retention, training, and workplace culture.
Compensation: $14.00 - $16.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyMedical Reception Ambassador Part Time
Fuquay-Varina, NC jobs
Job Title: Medical Reception Ambassador FLSA Status/Salary: Part-Time/Non-Exempt We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic patients. The successful candidate will be friendly, efficient, and thorough regarding medical records and patient documentation. Good interpersonal communication, attention to detail, and experience with customer service are desired candidate assets.
Here at AFC we know that a good team is everything, which is why we prioritize taking care of our staff with benefits including:
Time Off - Two full weeks of paid vacation time
Health and Wellness - Complete reimbursement for health insurance and gym membership
Bonus- Opportunity to earn up to $400 extra each month
Dress - Free AFC scrubs
Flexibility- Schedule that allows for multiple week days off
Competitive Compensation
Below is a summary of expected responsibilities for this position:
Prepare the clinic for opening each day by inspecting the facility, opening all systems applications, registering patient appointments, and preparing new patient registration packets,
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards,
Register patients, update patient records, and verify insurance accurately and timely,
Follow company procedures related to workers' compensation and occupational medicine patients,
Determine, collect, and process patient payments and address collection and billing issues,
Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures,
Answer phones, respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests,
Other duties and responsibilities as assigned.
Education and Experience
High School graduate or equivalent,
Previous medical clerical experience preferred,
Basic computer knowledge, e.g., Microsoft Office,
Positive customer service skills, including the ability to de-escalate a heightened patient interaction
Desired Characteristics and Physical Demands
Office environment - ability to utilize electronic medical records systems is required,
Provide customer service in accordance to clinic mission,
Demonstrated ability to be courteous and respectful when interacting with patients and family members,
Position will typically require sitting and keyboarding for extended periods of time,
Occasional reaching and stooping for file,
High attention to detail and ability to focus are necessary,
Potential exposure to potentially infectious material and chemicals,
Moderate noise level.
AFC Fuquay-Varina is an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote diversity in our organization through hiring, retention, training, and workplace culture.
Compensation: $14.00 - $16.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyService Excellence Ambassador
Mansfield, OH jobs
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. This role will also be working in the Emergency Department environment to support the patients and visitors in a fast-paced environment.
**Responsibilities And Duties:**
15%
Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality
25%
Communicating between patient, family and hospital staff
10%
Acting as an advocate by investigating and expediting admission and other delays.
5%
Resolving problems and complaints and escalating when necessary
15%
Responding to special needs and ensuring needs are being met
10%
Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary
5%
Answers multi-line phone and transfers callers to appropriate patient room or other location 8.
15%
Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor.
**Minimum Qualifications:**
Bachelor's Degree (Required)
**Additional Job Description:**
Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
36
**Department**
Guest Services and Registration
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Brand Ambassador, Experience
New York jobs
Hourly Range:
$21.50 - $23.50 / hour
About the salary range: We're committed to being open and fair about pay. The range shown reflects what we typically offer for this type of role. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensure consistency across our team. Your actual offer will depend on your experience, skills, and alignment with the role.
Location:
Woodbury
Address:
843 Adirondack Way Central Valley, New York 10917 United States of America
Job Title:
Brand Ambassador, Experience
Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
Vacancy status: This posting represents an active vacancy for which we are currently hiring.
What You'll Do:
Achieve or exceed personal sales targets and productivity standards
Build a positive store environment through effective communication, collaboration and partnership with the management team
Attend and participate in all store meetings, events and product knowledge sessions
Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement
Leverage in store elements to provide a memorable customer experience and promote repeat purchase
Follow all store operating procedures to minimize store shrink
Handle all Point of sale (POS) transactions in compliance with company standards
Support in the overall upkeep of physical store maintenance and standards
Maintain Visual Merchandise directives
Let's Talk About You:
Minimum 2 years of customer service experience, preferably in the apparel retail industry
Proven record of successful sales performance
Previous experience working with affluent and luxury brands in high traffic locations
Strong time management and multi tasking skills
Ability to work efficiently in a fast-paced and team orientated environment
Good understanding of CRM tools/processes
Excellent communication and social skills
Basic skills in Microsoft Office, specifically, Word and Excel
Bonus points for proficiency in another language
What's in it For You?
A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of
CG Gives
. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow
At Canada Goose, we believe that belonging goes beyond mere inclusion. It's about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual's experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal-it's the key to unlocking our collective potential, taking us further together.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at ******************.
Auto-ApplyBrand Ambassador, Experience
New York jobs
Hourly Range: $21.50 - $23.50 / hour About the salary range: We're committed to being open and fair about pay. The range shown reflects what we typically offer for this type of role. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensure consistency across our team. Your actual offer will depend on your experience, skills, and alignment with the role.
Location:
Woodbury
Address:
843 Adirondack Way Central Valley, New York 10917 United States of America
Job Title:
Brand Ambassador, Experience
Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
Vacancy status: This posting represents an active vacancy for which we are currently hiring.
What You'll Do:
* Achieve or exceed personal sales targets and productivity standards
* Build a positive store environment through effective communication, collaboration and partnership with the management team
* Attend and participate in all store meetings, events and product knowledge sessions
* Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
* Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
* Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement
* Leverage in store elements to provide a memorable customer experience and promote repeat purchase
* Follow all store operating procedures to minimize store shrink
* Handle all Point of sale (POS) transactions in compliance with company standards
* Support in the overall upkeep of physical store maintenance and standards
* Maintain Visual Merchandise directives
Let's Talk About You:
* Minimum 2 years of customer service experience, preferably in the apparel retail industry
* Proven record of successful sales performance
* Previous experience working with affluent and luxury brands in high traffic locations
* Strong time management and multi tasking skills
* Ability to work efficiently in a fast-paced and team orientated environment
* Good understanding of CRM tools/processes
* Excellent communication and social skills
* Basic skills in Microsoft Office, specifically, Word and Excel
* Bonus points for proficiency in another language
What's in it For You?
* A company built on Canadian roots and heritage
* Your work is recognized with a comprehensive and competitive Total Rewards Program
* Opportunities for career growth through numerous internal and external programs
* Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
* Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
* Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
* Inspiring leaders and colleagues who will lift you up and help you grow
At Canada Goose, we believe that belonging goes beyond mere inclusion. It's about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual's experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal-it's the key to unlocking our collective potential, taking us further together.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at ******************.
Brand Ambassador, Visual Merchandising
New York, NY jobs
Hourly Rate:
$21.00 / hour
Address:
689 5th Avenue New York, New York 10019 United States of America
Job Title:
Brand Ambassador, Visual Merchandising
Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
The Brand Ambassador - Visual Merchandising is responsible for creating and delivering highly engaging customer journeys through visual merchandising, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth - Expertise in any recommendation, warmth in every interaction to bring those journeys to life. You consistently operate at the highest level, always demonstrating a passion for the customer. You drive sales by achieving revenue targets, providing best in class service and collaborate with your team to ensure a seamless customer journey. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose's values and culture.
What You'll Do:
Plan and execute exceptional visual merchandising that is reflective of the Canada Goose brand
Ensure all store visual merchandising standards continuously elevate the customer journey
Track and analyze product performance, critical Key Performance Indicators (KPIs), and implement merchandising strategies to drive results
Ensure window installations are executed and maintained to Canada Goose standards
Lead and maintain styling of all visual displays
Recognize and communicate product opportunities to store leadership and cross functional partners to ensure customer product needs are met
Excellent execution of all operating standards in partnership with store leadership
Accurate and efficient use of register systems and operational tools in compliance to Canada Goose standards
Maintenance of sales floor and stock room inventory ensuring floor is replenished accordingly
Disciplined organization of stock room and non-merchandise areas in support of a seamless customer journey
Support the upkeep of overall physical store maintenance and cleanliness
Process shipments in a timely manner
Deliver a superior customer journey reflective of Canadian Warmth
Able to advise customer needs through expert product knowledge
Demonstrate behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories
Ensure maintenance of exceptional visual merchandising that is reflective of a luxury lifestyle brand
Achieve or exceed personal sales and key performance targets that drive your Canada Goose store's result
Contribute to a positive and productive store environment through teamwork and collaboration
Demonstrate curiosity and passion for learning by participating in all educational initiatives and strategies
Actively seek feedback to improve performance and foster growth
Consistently demonstrate company values and behaviours in all interactions
Let's Talk About You:
Minimum of 2 years retail experience, preferably in a customer focused environment
Proven track record of successful sales experience
Experience working with luxury lifestyle brands is an asset
High-volume traffic experience is an asset
Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)
Time management and multi-tasking skills
Ability to work efficiently in a fast-paced and team orientated environment
Adaptable to the elements that may impact the overall customer experience
Excellent communication and interpersonal skills
Self-motivated, able to work independently and know when to seek guidance
Basic skills in Microsoft Office; specifically, Word and Excel are an asset
Proficiency in another language is an asset
What's in it For You?
A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of
CG Gives
. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at ******************.
Auto-ApplyBrand Ambassador, Visual Merchandising
New York, NY jobs
Hourly Rate: $21.00 / hour Address: 689 5th Avenue New York, New York 10019 United States of America Job Title: Brand Ambassador, Visual Merchandising Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
The Brand Ambassador - Visual Merchandising is responsible for creating and delivering highly engaging customer journeys through visual merchandising, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth - Expertise in any recommendation, warmth in every interaction to bring those journeys to life. You consistently operate at the highest level, always demonstrating a passion for the customer. You drive sales by achieving revenue targets, providing best in class service and collaborate with your team to ensure a seamless customer journey. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose's values and culture.
What You'll Do:
* Plan and execute exceptional visual merchandising that is reflective of the Canada Goose brand
* Ensure all store visual merchandising standards continuously elevate the customer journey
* Track and analyze product performance, critical Key Performance Indicators (KPIs), and implement merchandising strategies to drive results
* Ensure window installations are executed and maintained to Canada Goose standards
* Lead and maintain styling of all visual displays
* Recognize and communicate product opportunities to store leadership and cross functional partners to ensure customer product needs are met
* Excellent execution of all operating standards in partnership with store leadership
* Accurate and efficient use of register systems and operational tools in compliance to Canada Goose standards
* Maintenance of sales floor and stock room inventory ensuring floor is replenished accordingly
* Disciplined organization of stock room and non-merchandise areas in support of a seamless customer journey
* Support the upkeep of overall physical store maintenance and cleanliness
* Process shipments in a timely manner
* Deliver a superior customer journey reflective of Canadian Warmth
* Able to advise customer needs through expert product knowledge
* Demonstrate behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories
* Ensure maintenance of exceptional visual merchandising that is reflective of a luxury lifestyle brand
* Achieve or exceed personal sales and key performance targets that drive your Canada Goose store's result
* Contribute to a positive and productive store environment through teamwork and collaboration
* Demonstrate curiosity and passion for learning by participating in all educational initiatives and strategies
* Actively seek feedback to improve performance and foster growth
* Consistently demonstrate company values and behaviours in all interactions
Let's Talk About You:
* Minimum of 2 years retail experience, preferably in a customer focused environment
* Proven track record of successful sales experience
* Experience working with luxury lifestyle brands is an asset
* High-volume traffic experience is an asset
* Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)
* Time management and multi-tasking skills
* Ability to work efficiently in a fast-paced and team orientated environment
* Adaptable to the elements that may impact the overall customer experience
* Excellent communication and interpersonal skills
* Self-motivated, able to work independently and know when to seek guidance
* Basic skills in Microsoft Office; specifically, Word and Excel are an asset
* Proficiency in another language is an asset
What's in it For You?
* A company built on Canadian roots and heritage
* Your work is recognized with a comprehensive and competitive Total Rewards Program
* Opportunities for career growth through numerous internal and external programs
* Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
* Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
* Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
* Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at ******************.
Brand Ambassador
Orlando, FL jobs
🌟 Exciting Opportunity: Become a Brand Ambassador for Amazing Athletes of Central Florida! 🌟
Are you passionate about youth sports and enthusiastic about sharing that passion with others? Amazing Athletes of Central Florida is on the hunt for a dynamic, cheerful, and go-getter Brand Ambassador to join our team and help spread the word about our incredible programs!
Key Details:
Position: Brand Ambassador
Location: Various school locations across Central Florida
Work Hours: Monday-Thursday, 3-6 PM
Your Role: As our Brand Ambassador, you'll be the face of Amazing Athletes at various schools around Central Florida. Your main task? To captivate and engage with parents during school dismissal times, showcasing our programs with an eye-catching table display, providing informative flyers, and answering any questions they may have. Your goal is to boost enrollments at our partner schools by elevating awareness of our enriching sports programs.
What We Need From You:
A bright and friendly personality that draws people in
Exceptional communication skills to market our programs effectively
The ability to create and manage a rotation list for marketing at our schools
A genuine love for sports and making a positive impact in children's lives
What You'll Get:
Competitive pay at $18 per hour
Mileage reimbursement for all your travels
The chance to work in a fun, energetic environment where your efforts make a real difference
Opportunities to grow and become an integral part of our community
Join us and become a pivotal part of our mission to nurture young athletes across Central Florida. Apply now to make a difference and transform your passion for sports into a rewarding career!
🚀 Don't wait! Seize this amazing opportunity to be part of something big. Visit *********************** to learn more about what makes us special!
Requirements
*Must have a vehicle of your own to travel to and from the school locations.
*Must be available to start immediately.
*Must be available to work from Monday-Thursday 3:00PM-6:00PM
Benefits
*Mileage Reimbursement
*Fun working environment
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