Manager, Benefits
Bend, OR jobs
TITLE: Benefits Manager
Senior Director of Human Resources
DEPARTMENT: Human Resources
DATE LAST REVIEWED: November 2025
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Human Resources Departments provides many services to our multi-hospital organization including: recruiting, employee relations, labor relations, compensation and benefits management, information services, and on-boarding/off-boarding.
POSITION OVERVIEW: The Benefits Manager is responsible for the strategic design, administration, and ongoing management of St. Charles Health System's comprehensive employee benefits programs. This includes oversight of the organization's self-funded health plan and related programs to ensure cost-effectiveness, compliance, and exceptional service delivery. The Benefits Manager ensures that all benefit offerings align with the organization's Total Rewards strategy and support the recruitment, retention, and well-being of our caregivers.
This position directly manages assigned caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Oversees the administration of all employee benefit programs, including the self-funded medical plan, dental, vision, life, retirement, and wellness programs.
Partners with the third-party administrator (TPA) and stop-loss carrier to monitor plan performance, manage claims costs, and ensure accuracy in plan administration.
Leads the annual benefits renewal, plan design evaluation, and open enrollment process, ensuring timely and effective implementation.
Analyzes claims trends, utilization data, and benchmarking results to recommend strategic changes and cost-containment strategies.
Maintains oversight of vendor contracts and performance to ensure optimal service delivery and alignment with organizational goals.
Ensures compliance with federal and state regulations including ERISA, ACA, HIPAA, COBRA, and IRS requirements.
Manages required filings such as Form 5500, ACA reporting, and other benefit-related disclosures.
Partners with internal and external auditors to ensure accuracy and adherence to regulatory and policy standards.
Develops and delivers communication strategies that promote caregiver understanding and appreciation of benefits offerings.
Use data analytics to evaluate the effectiveness of current benefits packages and identify opportunities for improvement.
Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control.
Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals.
Monitors and ensures all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals.
Provides and oversees team's delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate.
Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Lean principles, concepts and tools.
Supports the vision, mission, and values of the organization in all respects.
Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients, and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: Bachelor's degree in a related field Human Resources, Business Administration, Finance or related field.
Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION:
Required: N/A
Preferred: SHRM-CP or SHRM-SCP. Certified Benefits Professional (CBP).
EXPERIENCE:
Required: Minimum of five (5) years of progressive experience in benefits administration. Minimum one (1) year leadership experience. Experience managing a self-funded health plan required, including oversight of TPAs, stop-loss, and PBM vendors. Experience in a large, complex organization, preferably within healthcare or a multi-site environment. Strong understanding of benefits compliance and financial reporting requirements.
Preferred: N/A
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Sitting, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Standing, lifting 1-10 pounds, grasping/squeezing
Occasionally (25%): Bending, reaching overhead, carrying/pushing, or pulling 1-10 pounds. Rarely (10%): Walking, stooping/kneeling/crouching, climbing stairs.
Never (0%): Climbing ladder/stepstool, lifting/carrying/pushing, or pulling 11-50 pounds, operation of a motor vehicle, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
Yes
Job Family:
MANAGER
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
8a-5p
Auto-ApplyPayroll & Benefits Administrator
Redmond, OR jobs
Full-time Description
At BestCare we pave the way for rewarding careers. Our tailored team is one based on shared compassion and an inclusive culture that champions growth.
By choosing to begin work with us, you're not just finding a position - you're partnering with a community of client-centered care teams that make an impact by being part of the solution that serves those with mental health, substance use, housing instability, and prevention. At BestCare we value your skills, foster your growth, and provide you with tools for career advancement.
This is a primarily in person position with some hybrid availability as approved.
Job Summary: The Payroll & Benefits Administrator is primarily responsible for managing all payroll processes and systems to ensure efficient, timely, and accurate delivery of the organization's payroll. This includes partnering with the Financial Controller to maintain strong internal controls, related records and documents, documenting and updating processes, and preparing reports; performing and supervising all activities required for the timely and accurate processing of bi-weekly and off-cycle payroll and ensures confidentiality of private information to remain compliant with appropriate regulatory requirements. The benefit administration of this position is responsible for identifying earning and deduction changes applicable to benefit changes, as well as ensuring compliance with State and Federal laws and BestCare's internal policies, building and managing relationships with benefit providers, developing/providing communication and education to staff about benefit programs, and partnering in evaluating and recommending benefit plan changes annually.
Payroll Administration Responsibilities
Ensures the payroll system is functioning properly, which includes resolving system issues, managing system upgrades, maintaining data integrity standards, and vendor relationships;
Accurately manages bi-weekly and off-cycle payroll processing for both exempt and non-exempt, in-state and out-of-state employees;
Verifies compliance with all applicable payroll, wage, and tax laws, including federal, state, and local regulations;
Monitors and assigns the requests in the HR Ticketing system to the appropriate party;
Reviews and approves work prepared by leaders and other staff for accuracy and completeness;
Calculates and prepares manual and voided checks issued through the payroll process;
Ensures personnel transactions such as new hires, terminations, benefits deductions,
garnishments, direct deposits, etc., are accurate and appropriately documented and processed, including data entry of these pay changes as needed (Employee Action Forms, EAFs);
Works collaboratively with the HRBP for Leaves of Absence to ensure that employee choices of options for approved leaves of absence are accurately recorded, processed, tracked, and paid as elected through the HRIS/payroll system, and provides other support for leaves as needed; will be trained as back-up for leaves;
Assists employees with payroll-related inquiries such as paycheck discrepancies, PTO
accruals/balances, and benefit/other deductions in a timely and professional manner;
Manages and triages/redirects the HR/PR Ticketing requests, and Payroll group email;
Ensures that the designated back-up for running payroll has appropriate access in the HRIS system and is properly cross trained;
Maintains the employee records for changes affecting employees' pay and benefits in the personnel files;
Supports compliance with all applicable payroll, wage, and tax laws, including federal, state, and local regulations;
Manages payroll processes and conducts regular reviews to recommend improvements to the HR leadership team and the Financial Controller;
Establishes controls with Financial Controller to maintain compliance with employment and payroll legislation and regulatory guidelines;
Assists with development and implementation payroll policies and procedures to maintain consistency and compliance across the organization; may assist with writing Standard Operating Procedures (SOPs)
Maintains a thorough understanding of federal, state, and local regulations and remains current with regulatory changes and the impact on payroll processes, preparing other team members for any changes;
Supports the filing of required federal and state tax reports, quarterly, annually and monthly; reconciles any discrepancies with payroll processing company;
Supports the Financial Controller with regular payroll data quality audits and investigates discrepancies with appropriate stakeholders as directed;
Assists employees with payroll-related inquiries such as paycheck discrepancies, PTO
accruals/balances, and benefit/other deductions in a timely and professional manner;
Coordinates with Finance on the reconciliation of payroll-related deductions and premium billing (such as benefits, retirement contributions, and garnishments) and resolution of any identified discrepancies;
Works with Human Resources and Finance teams to ensure payroll changes are updated promptly and that all positions are aligned with budgeted headcount, allocations and compensation;
Maintains absolute confidentiality of sensitive data;
Develops standard and custom reports for the purpose of payroll data analysis to stakeholders, both internal and external;
Meets with new managers to train them in reviewing and approving timecards and other payroll functions and supports inquiries from employees and supervisors regarding timecards and payroll needs;
Provides support to the Financial Controller with the annual retirement plan audit process, including resolving any findings, implementing improvements, and recommending changes as necessary to ensure accuracy and regulatory compliance;
Benefits Administration Responsibilities
Under the direction of the HRBP Manager, assists with the administration of employee benefits, including health insurance, retirement plans, wellness programs, leave of absence administration, and other fringe benefits; ensures accurate and timely processing of benefit enrollments, status and pay changes, and separations from employment;
Applies all current federal, state, and local laws and regulations related to payroll and employee benefits to ensures the company's benefits programs comply with all legal requirements and reporting obligations; ensures compliance with all Federal and State Leave of Absence laws as well as internal practices;
Ensures status changes and offers/revocation of coverage are consistent with company policy and ACA requirements;
Assists with year-end ACA 1095-C audit and reporting and verifies that all status changes and offers/revocation of coverage are consistent with company policy and ACA requirements;
Assists with annual coordination and reporting of Form 5500;
Ensures compliance with all Federal and State Leave of Absence laws as well as internal practices;
Maintains employee records related to payroll, benefits, and changes in employment such as transfers, promotions, and separation of employment.
Manages relationships with benefit providers, including insurance carriers, brokers, and third-party administrators; participates in leadership discussions and annual strategic planning related to contracts, evaluating vendor performance, and recommending changes when necessary;
Supports effective communication strategies to educate employees about their benefits options and provides support to employees regarding benefits-related inquiries and issues;
Supports annual Open Enrollment process and provides earning/deduction audits for open enrollment and responsible for earning/deduction code changes;
Supports and promotes the employee assistance programs and financial counseling services as well as wellness, recognition, and engagement initiatives, employee discounts;
Generates regular reports on benefits utilization, costs, and trends, presents findings to senior management, provides recommendations for strategic decision-making;
Provides review carrier invoice for onboard/offboard enrollment changes and invoice allocations.
Identifies opportunities for process improvements and implementing best practices to enhance efficiency and accuracy.
Requirements
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor's degree in Accounting, Finance, Human Resources plus 5 years' solid experience of payroll processing and administration,
or
Associate's degree in Accounting, Business or HR plus 7 years' solid experience of payroll processing and administration,
or
High School Diploma/GED plus 10 years' solid experience of payroll processing and administration
Plus, minimum of 3 years of solid experience in benefits administration
Minimum 3 years of active/successful experience using an electronic HRIS/payroll platform
Experience in analyzing information and evaluating results to choose the best solution and resolve problems
LICENSES AND CERTIFICATIONS:
None required
PREFERRED:
Certified Payroll Professional (CPP) certification is a plus
Demonstrated experience with Paylocity payroll and HRIS software
Bilingual in English/Spanish a plus
Salary Description $32.50 - $42.64/hour ($67,600 - $88,691 annually)
Payroll & Benefits Administrator- 20 hrs/week
Bend, OR jobs
At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines a commitment to compassionate, individualized care with evidence-based practices, ensuring strong connections between our staff and the patient-guests and pet parents we serve. Here, you will discover a culture founded on teamwork, compassion, and going beyond expectations-leading to a fulfilling and impactful career in veterinary medicine.
Why Choose VRCCO?
VRCCO is recognized as a leader in advanced pet care, offering a diverse range of specialty and emergency services designed to meet the needs of our community. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. To improve the experience for our patients and help support our amazing team we have created a purpose-built veterinary hospital campus, with a 26,000 sq. ft. facility to serve our community. As we work together to prioritize the well-being of our patient guests, we are equally dedicated to our heroes (employees). We invest in competitive compensation and comprehensive benefits to support your health and well-being, both now and in the future.
We are the only organization with Vet Cadets Childcare located at our flagship location and only a short drive from our Urgent Care facility. VRCCO has been Great Place To Work Certified since 2021. Come see the difference for yourself and be a part of our team. With abundant opportunities for continuing education and career advancement, you can develop a long and successful career with us.
This position is estimated to take approximately 20 hours/week with the potential for full-time hours in the future if the applicant is interested. We process payroll bi-weekly and have some additional tasks this person can support.
Requirements
The Payroll & Benefits Administrator is a core member of the People & Finance Operations team, responsible for processing accurate and timely payroll, administering employee benefits, and ensuring compliance across multiple entities. Reporting to the CFO, this role also supports financial reporting, analysis, and process improvement. The ideal candidate is detail oriented, deadline driven, and committed to delivering high-integrity results in a fast-paced, mission-focused environment.
Key Responsibilities
Payroll
Process bi-weekly payroll and off-cycle adjustments across multiple entities using Paylocity
Maintain earnings/deduction codes, PTO accruals, tax setups, and direct deposit settings
Reconcile quarterly and year-end reports, including W2s, 1099s, and payroll tax accounts
Partner with Finance to support accurate financial reporting and year-end close
Recommend and implement improvements to payroll processes and system use
Benefits
Administer health, dental, vision, life/supplemental insurance, FSA/HSA, and 401(k) plans
Manage open enrollment and liaise with brokers, vendors, and carriers
Audit monthly invoices and resolve discrepancies
Monitor benefit trends and recommend program enhancements
Compliance and Data
Maintain accurate employee data in Paylocity and benefits portals
Ensure compliance with federal and Oregon employment and tax regulations (ACA, EEOC, BOLI)
Support payroll, workers' comp, and 401(k) audits
Generate reports for Finance and HR on payroll costs, benefits usage, and trends
HR Support
Assist with employee onboarding, offboarding, and internal announcements
Maintain handbook and policy documentation
Track payroll-aligned programs like CE stipends, quarterly or annual bonuses, tenure/sign-on bonuses, and EEAP
Coordinate performance review logistics and uniform/scrub ordering
Finance & Reporting (Potential Other Duties based on Department Needs)
Support budget tracking, cost forecasting, and payroll/benefits variance analysis
Provide ad-hoc reports for headcount, FTE costs, and multi-entity consolidation
Align payroll and benefits data with the general ledger and financial systems
Assist with special projects, system upgrades, and scalable process development
Future Growth Path
Build competency in production/commission-based payroll
Contribute to compensation policy development and execution
Expand strategic oversight of benefits design and cost management
Qualifications
5-7 years of direct payroll and benefits administration experience
Knowledge of Oregon employment laws and payroll tax compliance
Experience managing multi-entity payroll and benefits operations
Advanced Excel skills; strong proficiency in Paylocity and benefits portals
Analytical mindset with strong reporting and problem-solving skills
Ability to manage confidential information with professionalism and accuracy
Clear communicator with strong cross-functional collaboration skills
Comfortable working independently and adapting to evolving priorities
Common Certifications (Preferred but Not Required)
FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) through the American Payroll Association
CEBS (Certified Employee Benefits Specialist)
Oregon-specific HR or payroll coursework/certifications may be a plus
Why This Role Matters
This position ensures that our people are paid correctly, our benefits are competitive and well-managed, and our financial data is clean and actionable. As we grow, your work will directly support both operational excellence and employee experience.
Benefits Highlights
Medical: Multiple plan options with 70% coverage
Dental/Vision: Multiple plan options with 50% coverage
Profit sharing available for all heroes (employees)
Tenure bonuses
Savings: 401K matching program
Stipends for continuing education
Ready to Make a Difference?
If you are passionate about veterinary care and are excited to grow alongside a team of like-minded individuals, we would love to hear from you! Apply today and become part of the Veterinary Referral Center of Central Oregon family-where we go beyond expectations, every day!
Visit *********************************** to learn more!
Eligibility & Benefits Representative - Temporary
Tigard, OR jobs
WE DO URGENT CARE DIFFERENTLY
On Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness.
A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making
Performance Bonuses: All Employees Work Together, See the Results, and Share in the Success
Eligibility and Benefits Representative - The Eligibility and Benefits Representative is responsible for the clinic call queue that includes general questions, scheduling, registration, and verification of insurance benefits for all patient accounts.
Required Education and/or Experience:
Minimum one year of experience working in a medical office or health care setting required
Minimum one year of experience working with health insurance plans required
Experience working with an EMR is strongly preferred
Ability to communicate effectively and clearly with patients and team members
Ability to multitask from phones to emails and faxes
Compensation
$20-$23 + / hour DOE
Schedule: Full-time, Set Schedule; November - February
Back half = Wednesday: 12:30 pm - 7 pm, Thursday-Friday: 7 am - 7 pm, Saturday 8 am - 5 pm
Location: Headquarters Office - 8060 SW Pfaffle St, Tigard, OR 97223
What We Need: We are currently seeking customer service-driven and team-oriented individuals who have good communication skills, the ability to take high call volumes, excellent phone etiquette and can work independently to serve the needs of our patients over the phone. Attention to detail is a must. The Eligibility and Benefits rep will serve as the primary support to all of our Portland clinics.
Essential Duties and Responsibilities:
Scheduling and registration of new patients including; complete and accurate demographics, preferred pharmacy if applicable, insurance entry, and e-verification of benefits.
Taking 300+ calls per week to assist anyone calling into the clinic with their needs.
Scheduling of Occupational Health and Workers Comp appointments, including; complete and accurate demographics, employer information, accurate services, and protocols selected, and workers comp insurance company if applicable.
Confirmation reminders at the start and end of each day. Ensuring all EPR (electronic patient registration) are complete and accurate. Sending reminders to those who have not yet completed and signed the required registration information.
Assist in the training of the future E&B Reps and Front Desk employees using the SOP and Training guide/schedule made available to you.
Work with all billing staff members and clinic staff to promote teamwork and help ensure a productive and positive work environment;
Work with billing staff and other members of the business office to promote teamwork in a productive and positive work environment.
Exhibit Company Core Values:
Commitment - Commitments are clearly made and met
Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence - Excellence in everything we do
Celebrate - Celebrate wins - both small and large
Trust - Trust builds teamwork through vulnerability and respect
Safety & Wellbeing
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.
EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Payroll & Benefits Administrator
Redmond, OR jobs
Job DescriptionDescription:
At BestCare we pave the way for rewarding careers. Our tailored team is one based on shared compassion and an inclusive culture that champions growth.
By choosing to begin work with us, you're not just finding a position - you're partnering with a community of client-centered care teams that make an impact by being part of the solution that serves those with mental health, substance use, housing instability, and prevention. At BestCare we value your skills, foster your growth, and provide you with tools for career advancement.
This is a primarily in person position with some hybrid availability as approved.
Job Summary: The Payroll & Benefits Administrator is primarily responsible for managing all payroll processes and systems to ensure efficient, timely, and accurate delivery of the organization's payroll. This includes partnering with the Financial Controller to maintain strong internal controls, related records and documents, documenting and updating processes, and preparing reports; performing and supervising all activities required for the timely and accurate processing of bi-weekly and off-cycle payroll and ensures confidentiality of private information to remain compliant with appropriate regulatory requirements. The benefit administration of this position is responsible for identifying earning and deduction changes applicable to benefit changes, as well as ensuring compliance with State and Federal laws and BestCare's internal policies, building and managing relationships with benefit providers, developing/providing communication and education to staff about benefit programs, and partnering in evaluating and recommending benefit plan changes annually.
Payroll Administration Responsibilities
Ensures the payroll system is functioning properly, which includes resolving system issues, managing system upgrades, maintaining data integrity standards, and vendor relationships;
Accurately manages bi-weekly and off-cycle payroll processing for both exempt and non-exempt, in-state and out-of-state employees;
Verifies compliance with all applicable payroll, wage, and tax laws, including federal, state, and local regulations;
Monitors and assigns the requests in the HR Ticketing system to the appropriate party;
Reviews and approves work prepared by leaders and other staff for accuracy and completeness;
Calculates and prepares manual and voided checks issued through the payroll process;
Ensures personnel transactions such as new hires, terminations, benefits deductions,
garnishments, direct deposits, etc., are accurate and appropriately documented and processed, including data entry of these pay changes as needed (Employee Action Forms, EAFs);
Works collaboratively with the HRBP for Leaves of Absence to ensure that employee choices of options for approved leaves of absence are accurately recorded, processed, tracked, and paid as elected through the HRIS/payroll system, and provides other support for leaves as needed; will be trained as back-up for leaves;
Assists employees with payroll-related inquiries such as paycheck discrepancies, PTO
accruals/balances, and benefit/other deductions in a timely and professional manner;
Manages and triages/redirects the HR/PR Ticketing requests, and Payroll group email;
Ensures that the designated back-up for running payroll has appropriate access in the HRIS system and is properly cross trained;
Maintains the employee records for changes affecting employees' pay and benefits in the personnel files;
Supports compliance with all applicable payroll, wage, and tax laws, including federal, state, and local regulations;
Manages payroll processes and conducts regular reviews to recommend improvements to the HR leadership team and the Financial Controller;
Establishes controls with Financial Controller to maintain compliance with employment and payroll legislation and regulatory guidelines;
Assists with development and implementation payroll policies and procedures to maintain consistency and compliance across the organization; may assist with writing Standard Operating Procedures (SOPs)
Maintains a thorough understanding of federal, state, and local regulations and remains current with regulatory changes and the impact on payroll processes, preparing other team members for any changes;
Supports the filing of required federal and state tax reports, quarterly, annually and monthly; reconciles any discrepancies with payroll processing company;
Supports the Financial Controller with regular payroll data quality audits and investigates discrepancies with appropriate stakeholders as directed;
Assists employees with payroll-related inquiries such as paycheck discrepancies, PTO
accruals/balances, and benefit/other deductions in a timely and professional manner;
Coordinates with Finance on the reconciliation of payroll-related deductions and premium billing (such as benefits, retirement contributions, and garnishments) and resolution of any identified discrepancies;
Works with Human Resources and Finance teams to ensure payroll changes are updated promptly and that all positions are aligned with budgeted headcount, allocations and compensation;
Maintains absolute confidentiality of sensitive data;
Develops standard and custom reports for the purpose of payroll data analysis to stakeholders, both internal and external;
Meets with new managers to train them in reviewing and approving timecards and other payroll functions and supports inquiries from employees and supervisors regarding timecards and payroll needs;
Provides support to the Financial Controller with the annual retirement plan audit process, including resolving any findings, implementing improvements, and recommending changes as necessary to ensure accuracy and regulatory compliance;
Benefits Administration Responsibilities
Under the direction of the HRBP Manager, assists with the administration of employee benefits, including health insurance, retirement plans, wellness programs, leave of absence administration, and other fringe benefits; ensures accurate and timely processing of benefit enrollments, status and pay changes, and separations from employment;
Applies all current federal, state, and local laws and regulations related to payroll and employee benefits to ensures the company's benefits programs comply with all legal requirements and reporting obligations; ensures compliance with all Federal and State Leave of Absence laws as well as internal practices;
Ensures status changes and offers/revocation of coverage are consistent with company policy and ACA requirements;
Assists with year-end ACA 1095-C audit and reporting and verifies that all status changes and offers/revocation of coverage are consistent with company policy and ACA requirements;
Assists with annual coordination and reporting of Form 5500;
Ensures compliance with all Federal and State Leave of Absence laws as well as internal practices;
Maintains employee records related to payroll, benefits, and changes in employment such as transfers, promotions, and separation of employment.
Manages relationships with benefit providers, including insurance carriers, brokers, and third-party administrators; participates in leadership discussions and annual strategic planning related to contracts, evaluating vendor performance, and recommending changes when necessary;
Supports effective communication strategies to educate employees about their benefits options and provides support to employees regarding benefits-related inquiries and issues;
Supports annual Open Enrollment process and provides earning/deduction audits for open enrollment and responsible for earning/deduction code changes;
Supports and promotes the employee assistance programs and financial counseling services as well as wellness, recognition, and engagement initiatives, employee discounts;
Generates regular reports on benefits utilization, costs, and trends, presents findings to senior management, provides recommendations for strategic decision-making;
Provides review carrier invoice for onboard/offboard enrollment changes and invoice allocations.
Identifies opportunities for process improvements and implementing best practices to enhance efficiency and accuracy.
Requirements:
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor's degree in Accounting, Finance, Human Resources plus 5 years' solid experience of payroll processing and administration,
or
Associate's degree in Accounting, Business or HR plus 7 years' solid experience of payroll processing and administration,
or
High School Diploma/GED plus 10 years' solid experience of payroll processing and administration
Plus, minimum of 3 years of solid experience in benefits administration
Minimum 3 years of active/successful experience using an electronic HRIS/payroll platform
Experience in analyzing information and evaluating results to choose the best solution and resolve problems
LICENSES AND CERTIFICATIONS:
None required
PREFERRED:
Certified Payroll Professional (CPP) certification is a plus
Demonstrated experience with Paylocity payroll and HRIS software
Bilingual in English/Spanish a plus
HR Payroll/Benefits Coordinator - Avamere Rehab of Newport
Newport, OR jobs
HR Payroll & Benefits Coordinator
Status: Full Time, Days
Apply now at TeamAvamere.com
The primary purpose of this role is to direct the day-to-day functions of employee benefit administration, payroll processing, and HRIS functions for the facility's personnel. This position also maintains the facility's personnel records (physical & electronic), recruitment, and hiring for new employees.
At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes:
Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.
401 (k) Plan: After 90 days of employment, with matching program.
Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
EAP Canopy with unlimited telehealth mental health visits.
Continuing Education and Higher Education Reimbursement.
Generous employee referral bonus program.
Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
Professional Development: Opportunities for growth and development within the company.
Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.
Duties and Responsibilities:
Perform benefits administration, maintain personnel files and assist in employee relations.
Maintain human resource information system (HRIS) records and reports.
Maintain records, reports and logs to conform to EEO regulations.
Ensure adequate and appropriate staffing of the facility nursing department to meet the needs of the residents based on budget, census and other factors.
Establish orientation schedules with appropriate staff members to provide orientation to all new hires.
Assist with recruitment, scheduling interviews, and hiring of new staff.
Assist employees in obtaining information concerning their paycheck, deductions and overtime.
Assist in preparing payroll data for computer input.
Communicate all concerns regarding HR, Payroll and Staffing to the appropriate Supervisor on a timely basis.
Answer employee calls regarding scheduling issues and prepare written correspondence as necessary.
Maintain daily tardy and absenteeism calendars for employee performance appraisals, reporting to the Director of Nursing Services all issues.
Work with Director of Nursing Services when scheduling modified work duty employees in accordance with work restrictions and facility policy.
Complete and update nursing department employee records and maintain records of current certifications and licenses for nursing department employees.
Answer applicant calls regarding position availability and coordinate interviews.
Communicate with Unit Managers to facilitate quality orientation programs and provide each newly hired nursing personnel with an orientation schedule.
Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.
Qualifications & Experience:
Must have a High School Diploma or equivalent; Associate's Degree in related field, preferred.
Minimum 2 years' experience in Human Resources and Payroll practices.
Experience in an HR role within a healthcare setting preferred.
Ability to maintain confidentiality of all resident care and employee personnel information in accordance with HIPAA guidelines.
Ability to create and uphold an atmosphere of warmth, patience, and enthusiasm.
Avamere is an Equal Opportunity Employer and participates in E-Verify
Outreach & Enrollment Specialist
Bellingham, WA jobs
Compensation:
Non-exempt, hourly
The standard wage range for this role is $25.18 to $29.58 per hour
It may be possible to earn more over time up to $34.02 per hour
Work Schedule:
Monday - Friday
Full time, 40 hours, days
Who We Are
Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing more than 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve.
What We Value
Respect
Integrity
Accountability
Collaboration
Innovation
We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours.
Job Summary
As an Outreach & Enrollment Specialist, you would be responsible for connecting patients to high quality, affordable health care services by providing insurance enrollment, health care navigation support, and outreach to medically underserved populations. Primary responsibilities and duties include:
Assists patients and community members with insurance enrollment.
Assists with implementing outreach campaigns to connect patients to insurance and related resources.
Documents and reports progress on all outreach and enrollment activities as required.
Connects patients and community members to UCNW services and community resources.
Processes Sliding Fee Discount Program applications.
What We Offer
A friendly & collaborative team environment
A competitive compensation package
Benefits Include:
Medical, dental, & vision insurance
401(k) retirement plan with employer match after 1 year of eligibility
6 paid holidays
Generous paid time off: 108 hours accrued in Year 1 gradually increasing to 196 hours per year over 10 years
Paid sick leave
Other paid leaves for Bereavement, Jury Duty & Bone Marrow/Organ Donation
Life/AD&D insurance
Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, and Travel as well as Identity Theft Protection
Flexible Spending Account
Self-funded Health Savings Account on Base Medical Insurance Plan
Employee Assistance Program
Alternative transportation incentives
Healthy Living reimbursement
Unique programs including Medical Hardship Payroll Loans, Employee Referral Bonuses & Will preparation services
Requirements
Professional and Technical Knowledge:
Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge at a level typically acquired through completion of a general studies high school program.
Possesses specific knowledge of Community Health (related field, or lived experience), processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively.
Must possess additional expertise in the field of Community Health (related field, or lived experience), acquired through practice or exposure to various conditions, beyond the formal knowledge (or on the job training), allowing employees to perform more advanced techniques.
Six (6) months related experience and/or training preferred.
Bachelor's degree in a related field preferred.
Experience working with underserved populations and cultural competency strongly preferred.
Technical Skills:
Knowledge of health insurance options including Medicare, Medicaid, private insurance, and managed care programs preferred.
Ability to work in a demanding, fast-paced environment with constant public contact, frequent interruptions, and occasional crisis situations.
Ability to understand and respond effectively and with sensitivity to special population groups, including those defined by race, ethnicity, language, age, gender, sexual orientation, economic standing, & others.
Keyboarding speed of 55 wpm and data entry skills; accuracy is essential.
Knowledge of and proficiency in Microsoft Office suite programs including but not limited to Word, Excel, PowerPoint, SharePoint, etc.
Communications Skills:
Possesses ability to effectively communicate information that is complex and/or technical to co-workers and others.
Able to exercise tact and diplomacy in the resolution of mild conflicts or disagreements that occur on the job that would be considered at a level of basic “customer service”.
Prepares effectively written communication (e.g., correspondence, memos, letters, emails) conveying information.
Effectively communicates information during informal and formal verbal interactions.
Ability to communicate bilingually in Spanish, a plus.
To apply, visit our Careers Page at ******************** For news on our organization & future job postings, please follow us on LinkedIn at ***********************
Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all new employees to have up to date vaccines for Covid-19 and influenza. More information about this program is provided throughout the recruitment process.
If you feel this job posting is missing any required compensation or benefit information, please contact ***********. Other questions can be addressed throughout the recruitment process for candidates selected to move forward.
Easy ApplyMulti-Modality Specialist, Tillamook, Full Time
Tillamook, OR jobs
Located off the beautiful Oregon Coast, Adventist Health Tillamook has been one of the area's leading healthcare providers since 1950. We are comprised of a 25-bed critical access medical center, rural health and urgent care medical offices, home care services, and a vast scope of services located throughout Tillamook County and the surrounding areas. Tillamook is known for its small-town charm, lively art scene and delicious Tillamook Cheese. The allure of Tillamook's community is complimented by access to outdoor adventures and the scenic Oregon Coast.
Job Summary:
Responsible for the operation of x-ray, computed tomography, ultrasound, MRI, nuclear medicine and/or mammography equipment. Assists in accomplishing departmental objectives and goals. Helps create an environment that enables the medical imaging department to meet operational goals. Performs at least three of the modalities listed on a regular basis.
Job Requirements:
Education and Work Experience:
* Associate's degree in Radiologic Technology: Required
* Bachelor's Degree or equivalent (some certifications will require Bachelor's): Preferred
* Master's Degree: Preferred
* Three years' technical experience: Preferred
Licenses/Certifications:
* Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Required
* Radiologic Tech (RT) in the state of practice: Required
* American Registry of Radiologic Technologists (ARRT) certification: Required
* Must have a current certification in one of the modalities and able to perform duties in at least one other advanced modality: Computed Tomography (CT), Mammography(M), Magnetic Resonance Imaging (MRI), Nuclear Medicine (NM), Sonography(S) or Positron Emission Tomography (PET): Required
* ARRT-Radiography (ARRT-R): Required
* ARRT-Computed Tomography (ARRT-CT) or ARRT-Mammography (ARRT-M) or ARRT-Magnetic Resonance Imaging (ARRT-MRI) or American Registry of Magnetic Resonance Imaging Technologists (ARMRIT) or ARRT-Nuclear Medicine Technology (ARRT-NMT) or State Nuclear Med Tech (SNMT) or ARRT-Sonography (ARRT-S) or Registered Diagnostic Medical Sonographer (RDMS) or Registered Diagnostic Cardiac Sonographer (RDCS) or CCI Registered Cardiac Sonographer (CCI-RCS) or RTPET: Required
Essential Functions:
* Performs various radiographic, mammographic, computed tomography and/or ultrasound examinations consistent with employee's experience. Performs three modalities competently.
* Safely transports and transfers patients between gurneys and wheelchairs. Tests defibrillator and checks the integrity of crash cart. Performs mobile imaging examinations as necessary.
* Safely prepares contrast agents for Medical Imaging procedures.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyEnrollment Specialist
Bend, OR jobs
The Enrollment Specialist is the primary point of contact for Mosaic patients with insurance applications and eligibility requirements with state and/or federal insurance programs, including Oregon Health Plan. This includes contacting patients for re-enrollment and assisting the Billing Department with insurance verifications. The Enrollment Specialists will conduct Outreach activities with community partners and other organizations to provide information and enrollment assistance. This position will develop and maintain statistical enrollment reports and manage reports provided by the organization for enrollment and re-enrollment. This position will travel throughout the region to support enrollment assistance. Additionally, this role will be handling pre-registration and registration pre verification for all patients at Mosaic, new or established. Entering, auditing, educating, and advocating for accurate registration in the patient's electronic medical record (EHR). This role identifies patients who have termed from Medicaid/Medicare. When termed, reaches out to patients to inquire as to why they termed and assists patients in navigating the Enrollment process. Provides education on Medicaid eligibility and sliding scale eligibility. Bi-lingual in Spanish/English strongly preferred.
Patient Enrollment
* Aid and process state and/or federal applications for insurance coverage for patients and community members.
* Troubleshoot application questions or concerns from patients and community members.
* Serves as a liaison between state/federal systems and patient, providing timely follow-up and processing of applications and insurance eligibility status.
* Timely documentation of all assistance including insurance eligibility status in the electronic medical record (EMR) per procedure.
Outreach
* Monitor enrollment reports to identify enrollment assistance needs.
* Active patient outreach to capture patient eligibility status at patient visit.
* Community outreach to educate and assist community members with enrollment needs.
Customer and Access Services
* Advise patients of their Enrollment status with Medicaid/Medicare and aid as needed
* Advise patients of financial and/or insurance documentation required for appointments as well as educate patients on different payment options offered
Scheduling
* Schedule patients in Enrollment appointments as needed
* Provide system or clinic support for New Patient and Enrollment scheduling, rescheduling, and cancellations
* Confirm patient demographics, registration, and insurance information and update EHR as needed
* Promote and educate, MyChart use
Pre-Registration
* Create new patient records in EHR
* Patient activation and education on use and benefits of MyChart
* Complete the patient registration process and document in the EHR
* Educate patients on FPL, Medicaid, and Marketplace requirements as well as assisting with over the phone support when possible
Registration Pre-Verification
* Auditor of patient charts to ensure accurate financial registration
* Updates patients charts to ensure accurate financial registration including coverage's, guarantors, demographics, annual incomes, and any other registration field that needs correcting
* Reaches out to patients to get updated corrected information for accurate financial registration
* Works with billing and site supervisors to coordinate needed paperwork and forms for patients
* Working in basket messages relating to registration updates, Medicaid eligibility, and sliding scale eligibility
Skills & Knowledge
Working knowledge of health insurance plans including Medicaid and Medicare. Excellent oral and written communication skills, including effective communication with patients on complex or technical information regarding insurance coverage. Ability to develop and present effective presentations in different location settings and group size. Ability to prepare basic correspondence and simple reports in Microsoft Word and Excel. Ability to create, send and manage email in Outlook. Ability to access and use web-based applications and EMR program. Understanding of healthcare navigation including insurance types, concepts, terminology, billing, and/or regulations required. Knowledge of standard office policies and procedures. Knowledge of Microsoft Office software products preferred. Computer literacy and typing skills. Training in Marketplace enrollment preferred. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients. Bi-lingual in Spanish/English strongly preferred.
Who We Are
Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.
We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.
Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!
Physician Compensation Analyst
Salem, OR jobs
The Physician Compensation Analyst provides compensation support and analysis for the Director of Physician Compensation, Manager of Physician Compensation, Medical Group, market, service line, and other leaders, Provider recruiting and the Office of physician and APP professional affairs.
**We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.**
**Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings**
The position will collaborate with others as needed to deliver Market Survey Analysis and work with Compensation Market Data. Participates in approximately 8 salary surveys and analyzes survey data and participates in third-party salary surveys to collect and analyze information on the organization's competitive position and coordinates survey results within the database. This includes performing all necessary weighting and aging of the data, ensuring data integrity and best coverage of survey sources for our diverse provider population. At the highest level, compiles and analyzes survey data, acts as internal staff consultant to others on provider survey data and researches, analyzes and provides market data on positions as requested by management.
The position performs ad-hoc data analysis and modeling, extracts and compiles data from multiple sources, modeling projections for new compensation structure and determining financial and individual impacts of new compensation structures. Formats analysis to facilitate ease of use for customers and creates dynamic analysis to react to ever changing needs. Performs Fair Market Value (FMV) analysis of physician compensation and understands and helps ensure Intermountain's compliance to federal Stark, Anti-Kickback, and other laws and regulations that deal with physician compensation. Performs tests on compensation using established benchmarks, prepares information and participates in annual review process for physician compensation compliance and provides analytical support to the Office of Physician and APP professional affairs.
This position is responsible for Physician contract review for compensation compliance. Works with Market and Service Line operations to ensure appropriate compensation is included in contracts and with Physician Contracting to help formulate clear compensation language. Provides support to provider payroll team and acts as a resource to physician and APP payroll teams for questions on standard compensation models. Reviews various calculations and spreadsheets for accuracy and completeness and prepares various payroll system uploads. Helps develop Compensation guidelines and performs rate structure maintenance to ensure standard compensation rate sheets are updated with the most current information. Participates in review and update process for compensation guidelines.
Participates and may lead the Annual Rate Update and Financial Plan. Utilizes market data to assist with the annual review of physician compensation rates, forecasts compensation inflation for use in Medical Group financial planning and helps prepare the annual rate update proposal. Responsible for audits and Compliance, performing audits on compensation on an as-needed basis and ensuring compensation compliance with applicable laws and regulations.
Initiates and performs special projects as needed using analytical skills and compensation expertise to assist in the development, installation and administration of compensation programs and performs other duties as assigned by the Finance Director - Physician Compensation and/or Physician Compensation Manager.
Minimum Qualifications
+ Prior experience in data manipulation, highly detailed oriented and strong organizational skills.
+ Superior computer skills including working knowledge of worksheets, word processing, and data management required.
+ Creativity, ingenuity, and strong problem-solving skills.
+ Exceptional communication and customer service skills.
Preferred Qualifications
+ Bachelor's degree in HR, Accounting, Analytics, or a business-related field.Education must be obtained through an accredited institution. Degree will be verified.
+ Experience as a compensation analyst.
+ Prior compensation experience in a health care setting.
+ Understanding of health care jobs and functions.
+ Experience with Incentive pay administration.
+ Experience in physician compensation.
+ Facilitation and presentation skills.
+ Experience with SQL
**Physical Requirements:**
**Location:**
Key Bank Tower
**Work City:**
Salt Lake City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$38.55 - $59.49
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Tier 2 Specialist (CSR Operations)
Spokane, WA jobs
Description & Requirements Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC). This is a full-time fully remote position. Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Preferred Skills & Experience
- Active Public Trust clearance
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
19.00
Maximum Salary
$
26.50
Easy ApplyTier 2 Specialist (CSR Operations)
Seattle, WA jobs
Description & Requirements Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC). This is a full-time fully remote position. Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Preferred Skills & Experience
- Active Public Trust clearance
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
19.00
Maximum Salary
$
26.50
Easy ApplyTier 2 Specialist (CSR Operations)
Eugene, OR jobs
Description & Requirements Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC). This is a full-time fully remote position. Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Preferred Skills & Experience
- Active Public Trust clearance
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
19.00
Maximum Salary
$
26.50
Easy ApplyTier 2 Specialist (CSR Operations)
Portland, OR jobs
Description & Requirements Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC). This is a full-time fully remote position. Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Preferred Skills & Experience
- Active Public Trust clearance
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
19.00
Maximum Salary
$
26.50
Easy ApplyBreast Reconstruction Specialist, DC/Baltimore
Washington jobs
Axogen is committed to building and maintaining a strong and gratifying company culture that fosters professional growth. Our hands-on and personal approach makes transitioning to a new job a seamless and enjoyable process. Most benefits are effective on day one!
Axogen is an equal opportunity employer and does not discriminate against applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or veteran status.
Why you'll love working at Axogen:
Friendly, open, and fun team culture that values unique perspectives
Company-wide dedication to profoundly impacting patients' lives
Comprehensive, high-quality benefits package effective on date of hire
Educational assistance available for all employees
Matching 401(k) retirement plan
Paid holidays, including floating holidays, to be used at your discretion
Employee Stock Purchase Plan
Referral incentive program
Axogen Mission and Business Purpose
Our business purpose is to restore health and improve quality of life by making restoration of peripheral nerve function an expected standard of care. We aim to lead the markets we serve by always requiring the solutions we offer patients and caregivers provide an improved benefit-to-risk profile as compared to existing standards of care. To ensure we deliver improved benefit-to-risk solutions, we will guide and expect the market and design requirement specifications underlying our engineering, business development, and clinical research activities, objectively target advancements in standards of care.
Job Summary of the Breast Reconstruction Specialist
The Breast Reconstruction Specialist is responsible for accelerating sales of Axogen products in target programs in the new application surgery space (Breast Reconstruction). The Breast Reconstruction Specialist will identify, profile, and promote Axogen nerve repair products in new markets to surgeons within a targeted regional geography. The Breast Reconstruction Specialist will serve as a clinical resource to new market applications' surgeons on the clinical benefits of Axogen's products, provide education and information on best practices in the science of nerve repair, offer additional training as requested with technical skills all with aim to develop enduring relationships that will allow the surgeon to deliver excellent outcomes to his/her patients. The Breast Reconstruction Specialist will be required to research understand referral patterns and patient base and provide strategic consulting to targeted programs regarding patient awareness. The Breast Reconstruction Specialist will collaborate with the marketing team to plan and execute market development events. In addition, the Breast Reconstruction Specialist works strategically and collaboratively with the local Axogen sales representative to achieve corporate goals.
Requirements of the Breast Reconstruction Specialist
BS degree required
Masters degree preferred
5 years medical device or medical technologies sales experience required
Experience selling to Breast Reconstruction surgeons strongly preferred
Proven track record of success with back to back years top awards/accolades, top 10-15% nationwide rankings, history of promotion,
75% plus travel
Reside in the territory (see below)
Responsibilities of the Breast Reconstruction Specialist
Serve as a clinical resource and expert on nerve repair and the benefits of Axogen's products to new markets and applications' surgeons and to the Axogen sales and marketing team
Develop product, clinical and technical expertise required to credibly and successfully represent Axogen and the Axogen portfolio of nerve repair products to clinicians and hospital purchasing agents.
Demonstrate a strategic selling approach by successfully positioning and communicating a value proposition that is compelling to the sale
Accelerate sales of Axogen nerve repair products to surgeons and accounts in the target
Provide a plan and execution strategy for calling on target surgeons and
Facilitate stocking and ordering of Axogen products in the account to facilitate regular
Provide regular feedback and suggestions on market trends, training needs and potential product
Focus on increasing qualified leads and converting them to sustainable sales, then managing those relationships.
Create in-field strategies to build a network between the New Market Applications' Breast Recon Specialist, surgeons and local sales
Conduct cold calls and presenting/articulating the key benefits of Axogen's products to the sales targets.
Work in partnership with the local Axogen sales representation to meet territory
Assess sales target needs through active listening and provide
Work with new market applications' surgery educational programs to include Axogen's products in their microsurgical training.
Collaborate with the marketing team to plan and execute market development events. Travelling to events and leading them as
Track and report contacts with customers, individual customer needs and interests and customer adoption
Possess the ability to engage in elevated strategic conversations with KOLs, practice and hospital administration, along with other key influencers and engage and comprehend beyond a Transactional selling opportunity
Will not force product to be used unnecessarily or to unqualified target due to the understanding of the greater good of initiative
Comprehends program and procedure economics
Research understand each referral stream and path of patients
Collaborate with the marketing team to plan and execute market development
Organize, attend, and lead patient/community awareness events
Collaborate with patient advocacy groups
Reach established sales and corporate
Territory
Washington DC and Baltimore, MD #LI-AC1
Benefits/Compensation
The anticipated target compensation for base salary plus commission is ~$230k (uncapped).
Benefits offered for this position include Health, Dental, Vision, Matching 401K, Paid Time Off, 9 Paid Holidays + 3 Floating Holidays, Dependent Care Flexible Spending Accounts, Medical Flexible Spending Accounts, Tuition Reimbursement, Paid Parental Leave, Paid Caregiver Leave, Basic Life Insurance, Supplemental Life Insurance, Employee Stock Purchase Plan, and Disability Insurance, as described in more detail in summary plan descriptions.
Specialty Field Sales Base Salary$105,000-$105,000 USD
Axogen follows healthcare system guidelines with respect to credentialing, vaccinations and other employment/compliance related requirements, as well as CDC guidance. Axogen reserves the right to amend its policies from time to time in its sole discretion.
Auto-ApplyErgonomic Specialist
Port Townsend, WA jobs
Jefferson Healthcare
Ergonomic Specialist
Per Diem
Announcement #317607
Jefferson Healthcare is seeking a dedicated Per Diem Ergonomic Specialist to join our Employee Health team. In this flexible role, you will assess employee work environments to identify and address ergonomic risks, recommend modifications and equipment to prevent musculoskeletal disorders, and educate staff on safe and healthy workplace practices. Each session typically lasts 1-2 hours and can be scheduled based on your availability. If you are a motivated professional with a background in ergonomics, occupational therapy, or physical therapy and are passionate about rehabilitation, safety, and employee wellbeing, we encourage you to apply and help us create a healthier workplace for all.
Schedule: Per Diem; 0-16 hours/week; Variable Shift, No Weekends!
What we can offer you:
Competitive wages based on experience
15% wage increase in place of benefits
Flexible scheduling
Opportunities for growth and development
Supportive and inclusive work environment
What you'll need:
Bachelor's degree in Ergonomics, Physical Therapy, Occupational Therapy, or related field required
Certification with CEAS I: Certified Ergonomics Assessment Specialist Certification, preferred
Experience with ergonomic assessment tools and software preferred
To apply: Please visit our careers website at ***************************************************
Open until filled.
Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.
Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test.
Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.
Utilization Review Specialist
Yakima, WA jobs
Step into a role where your clinical insight truly drives client success. As a Utilization Review Specialist, you'll be the bridge between quality care and appropriate treatment authorization-using your knowledge of ASAM and WAC criteria to ensure individuals receive the services they need and deserve. You'll partner closely with internal teams, external agencies, and insurance providers to advocate for clients, review clinical documentation, and support accurate, compliant recordkeeping that reflects real progress. With an eye for detail and a commitment to compassionate service, you'll help guide treatment planning, support clinical staff through documentation training, and contribute to a smooth and ethical continuum of care. If you're passionate about ensuring quality, integrity, and strong outcomes for those in recovery, this is a meaningful opportunity to make a powerful impact
Why You'll Love Working Here
⭐ A mission-driven environment where your work directly impacts client access to life-changing care⭐ Collaboration with compassionate, skilled professionals who value teamwork and growth⭐ Opportunities to develop expertise in utilization review, documentation, and clinical compliance⭐ A culture that values excellence, integrity, and supportive relationships⭐ The chance to advocate for clients and help shape their path to successful treatment outcomes
"Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive.”
Position Summary:
The Utilization Review Specialist will promptly submit clear and timely utilization reviews to payers to secure payment for clients undergoing treatment at Triumph's five residential facilities. This will be achieved by assessing medical necessity in collaboration with the multidisciplinary team, precisely applying ASAM criteria, and proficiently communicating the requirement for continued stay to the appropriate managed care organization (MCO).
CORE COMPETENCIES
Collaborates with Others
Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.
Recognizes and honors the contributions and hard work of others.
Offers valuable and actionable feedback to peers in a constructive and professional manner.
Acting with Empathy and Compassion
Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.
Maintains open and effective communication channels with team members.
Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.
RESPONSIBLITIES
Uphold and apply an in-depth understanding of ASAM and WAC criteria across various levels and facets of treatment requirements.
Foster and maintain collaborative relationships with both internal and external partners involved in client case management.
Review client enrollment data and clinical documentation to ensure compliance with federal, state, and contractual regulations relating to medical necessity and case documentation.
Monitor and communicate residential authorization periods and requirements to residential clinical teams for discharge planning.
Employ strong written and verbal communication abilities to advocate for clients in securing insurance coverage for necessary services.
Collaborate with clinical supervisors to ensure accurate documentation of client medical records, reflecting their progress towards treatment goals and ongoing needs. Additionally, provide training to clinical team members to enhance documentation skills as needed.
Communicate with clinicians to rectify errors or omissions and investigate questionable claims.
Conduct audits and analysis of client records to ensure the provision of quality care and appropriateness of services.
Assess clinical documentation for denied days or admissions against criteria to determine suitability for requested treatment.
Uphold an effective, positive customer service demeanor towards clients, their families, and colleagues, while remaining attentive to client needs.
Other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
Education:
Bachelor's Degree required in Social Services or related field OR
Experience:
5 years experience working directly with insurance, medical, and coding office work.
Licenses/Certificates/Registration:
State Clinical License preferred.
WORKING CONDITIONS
Comprehension
Ability to understand, remember, and apply oral and written instructions or other information.
Reasoning and Decision Making
Ability to plan, organize, and carry out assignments from management staff with minimal direction.
Ability to analyze situations and make decisions that moderately impact the immediate work unit.
Organization
Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.
Communication
Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.
Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.
This position requires standing, walking, and bending for long periods.
This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects
Benefits:
We offer a comprehensive benefits package (full time employees) including:
Medical, dental, vision, life, and supplemental insurance
Health savings, flex spending, and dependent care accounts
401K with employer matching
Generous PTO and holiday pay
For additional information on benefits:
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Triumph Treatment Services complies with federal and state laws and applicable discrimination regulations based on any protected class as defined by law. Triumph Treatment Services specifically does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, non-job related sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability. This holds for all employment opportunities at Triumph Treatment Services.
Auto-ApplyPathology Specialist / Scribe
Vancouver, WA jobs
This role supports the pathology department through a variety of administrative, clerical, and quality control tasks. Core duties include transcribing pathology reports, ensuring report accuracy, handling billing verification in EPIC, and managing lab logistics like specimen tracking, supply oversight, and shipping. The position also coordinates Quality Control reviews, assists with onboarding staff, communicates with physicians and pathologists, and supports lab performance reporting. Additional duties involve managing pre-authorization processes, organizing specialty case conferences, and executing tasks as assigned by leadership.
Schedule: May work between 28 - 40 hours/week. 11:30 a.m. - 5:30 p.m., Monday - Friday, 9:00 a.m. - 5:30 p.m. Monday - Friday. Position is on site at our Pathology Lab location.
The successful candidate will have scribe or transcription experience, have a strong understanding of medical lab terminology, medical billing experience, and EPIC EHR experience.
SKILLS AND ABILITIES:
Good knowledge of Medical Terminology
Ability to perform accurate keyboarding skills at a minimum of 50 - 60 wpm.
Ability to communicate effectively.
Must be able to maintain strict confidentiality of all patient information.
EDUCATION AND EXPERIENCE:
Medical transcription / reporting experience required.
Minimum two years of experience in a Clinical or Anatomic Pathology Lab strongly preferred.
Associate's degree or higher in biology or related field preferred.
Pathology transcription experience preferred.
Billing / Coding experience preferred.
EPIC Beaker experience preferred.
Basic Microsoft computer applications experience required.
Pay Range:
$22.98 - $32.17
The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.
We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.
Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.
Auto-ApplyPrescription Refill Specialist
Prineville, OR jobs
The Prescription Refill Specialist is a member of the primary care team that provides patient care and provider support by preparing prescription refills, resolving pharmacy errors, and submitting medication prior authorizations to health benefit plans. Provides timely and quality customer service over the phone to patients, pharmacies, and insurance companies.
Prescription Refill Coordination
* Complete refill requests for the Mosaic Medical system using established procedures.
* Transmit or re-transmit prescription information to pharmacy.
* Act as liaison between patient and pharmacy to resolve refill errors, billing discrepancies, and supply shortages.
* Review medication fill histories for patient compliance or divergence.
* Review patient eligibility for medication assistance and route to appropriate teams.
* Act as liaison between Assisted Living Facilities, other provider offices, and insurance plans to determine appropriate medication usage.
* Review patient medication and supply requests and route to the appropriate staff/care team.
* Maintain active communication with Providers and Pharmacy Staff to ensure patients can receive medications.
* Educate and inform staff of medication refill processes.
Prior Authorization Coordination
* Process medication prior authorizations and appeals in a timely and efficient manner through coordination of insurance, primary care provider and patient requests.
* Expedites the administrative requirements for patient prior authorizations, dealing directly with health plans.
* Verifies insurance coverage and obtains authorizations if needed from insurance.
* Able to distinguish between medical medication insurance claims and pharmacy medication insurance claims and submit to the proper insurance department with the appropriate coding.
* Enters prior authorizations and documents communications, actions, and other data in an informative system.
* Research patient medication history to meet insurance criteria.
* Research medication insurance formularies for potentially more affordable drug therapies or preferred insurance alternatives by reviewing patient medication history.
* Requires knowledge of prior authorization diagnostic ICD codes.
* Ensures patients have been cleared for specialty service office visits.
* Works directly with Providers and Pharmacy Staff to ensure patients can receive affordable medications
* Educate and inform staff of medication prior authorization processes
* Navigate and reference the prior authorization health benefit sites to identify current status of prior authorizations/appeals and share with the appropriate care team members.
* Assist patients and staff with questions regarding prior authorization status.
Administrative
* Assist with filing, copying, faxing, and other clerical duties when time is available and at direction of supervisor.
* Provide administrative support for the care team.
Skills & Knowledge
Familiarity/experience with client interaction on the telephone. Typing skills at 30 WPM. Basic personal computer skills and comfort with Microsoft Windows operating system. EHR experience, EPIC experience a plus.
Who We Are
Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.
We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.
Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!
Wax Specialist
Eugene, OR jobs
Job Description
As a wax specialist at the European Wax Center in Eugene, you get to help people feel beautiful every single day. It takes a special person: an open mind, compassion, and love for our craft.
We'll set you up for success in ways that go far beyond other waxing suites. You'll have the best products, the most effective processes, and regular news on the latest techniques to help guests feel gorgeous, radiant, and confident in their own skin while you're growing your career.
Bonus: you'll help others strut their stuff and feel gorgeous!
Perks & Benefits:
Base wages starting from $15.05-$15.75/hour
Competitive Bonus Plans
Bonus Earnings up to $705+ Bi-Weekly
Tips
Paid Time Off
Sick Time
Free services & 40% discount on retail products
Amazing Workplace Culture
Here's what we're looking for:
Valid State Esthetician or Cosmetology License
Flexible schedule including nights & weekends
Positive, friendly, and personable attitude with strong communication skills
Focus on overall guest experience & quality services
Openness to coaching & feedback
You belong in a brand that will develop your craft and grow your expertise. Take the next step in your esthetician career by joining a brand with proven methods and training, and more than 1000 centers across the U.S.
By applying for this position, you are seeking employment opportunities with Arnold-Kahana Enterprises Inc, an independent franchisee of the European Wax Center franchise system. Franchisees have sole control over all employment-related matters at their independently owned and operated centers.
About European Wax Center
European Wax Center, Inc. (NASDAQ: EWCZ) is the largest and fastest-growing franchisor and operator of out-of-home waxing services in the United States providing guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. European Wax Center, Inc. continues to revolutionize the waxing industry with their innovative Comfort Wax formulated with the highest quality ingredients to make waxing a more efficient and relatively painless experience. Delivering a 360-degree guest experience, they also offer a collection of proprietary products to help enhance and extend waxing results. Founded in 2004, European Wax Center, Inc. is headquartered in Plano, Texas. Its network includes 944 centers in 45 states as of December 31, 2022.
For more information about EWC, visit: ********************************