Service Coordinator jobs at Yakima Valley Farm Workers Clinic - 300 jobs

Where You'll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose. Job Summary and Responsibilities As our Health Services Coordinator, you will play a pivotal role in ensuring the efficient delivery and seamless coordination of health services, directly impacting patient access and care quality. Every day you will manage patient schedules, facilitate communication between patients, providers, and external health organizations, and coordinate referrals and follow-up care. To be successful in this role, you must demonstrate exceptional organizational and communication skills, a strong understanding of healthcare procedures and terminology, and a compassionate, patient-centered approach. Coordinates the full cycle of the injured patients' claim from onset to completion. Advocates for all parties and serves as a liaison on behalf of the provider to ensure the injured patients' questions and issues are addressed. Ensures all required forms and documents are completed by the responsible party in accordance with established procedures and regulations. Checks to ensure providers have completed all required fields with sufficient information on the Activity Prescription Form (APF) to ensure patients get back to work in some capacity as soon as they are ready. Tracks requests received and responses given for questions from doctors, employers, workers, or L&I. Monitors the claim in the computer system, calls the involved parties, and ensures everyone is communicating clearly and the case is progressing appropriately. Advocates for all parties and serves as a liaison on behalf of the provider to ensure the injured patients' questions and issues are addressed. Tracks and addresses barriers that prevent a patient from returning to work and develops strategies to address the issues. Accesses and reviews claim notes to see why a delay may have occurred and address the matter to make progress. Ensures care coordination among providers to improve clinical outcomes. Contacts doctor/provider to determine patients' needs; communicates with employers to inform them of what is acceptable light duty so the patient is back to work and performing tasks that won't exacerbate the injury. Works with the employer to identify ways to modify the job, the equipment or the location, when necessary. Trains new providers and clinic staff on the COHE system and procedures Collects and organizes data that monitors the effectiveness of the COHE health care delivery system. Distributes reports and explains results to continue improved efficiencies. Receives and reviews standard reports such as the provider scorecards sent by the L & I division and delivers to the provider. Explains the results so providers can continue to improve their efficiencies and earn incentives. Maintains a list of participating employers and labor unions for the COHE. Develops and delivers presentations for appropriate groups promoting participation and/or support for the COHE. Participates in performance improvement activities and contributes to program development to facilitate accomplishment of departmental goals. Job Requirements Bachelors Degree in nursing, social work, vocational rehabilitation or a related field and three (3) years of experience in either direct patient care, return to work coordination, or occupational health care. Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.

OUR CULTURE: At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff - of all ages and from all walks of life - work to bridge the gaps in community needs by nurturing the potential of youth and teens, improving our community's health and well-being, and providing support to our neighbors, by serving others, building strong relationships, and incorporating our YMCA values into our everyday work. POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Youth Sports Program Staff uses excellent interpersonal and communication skills to relate to, coach, and support participating youth in YMCA sports. The Youth Sports Program staff provides an environment of learning, teamwork, positive energy, and above all, fun! ESSENTIAL FUNCTIONS: * Assists or leads a range of active and fun sports clinics * Set up and take down necessary equipment for the scheduled program, ensuring it meets required safety standards * Provide needed support, life skills, and a quality program experience to program participants aged 4-13 * Be an active listener pre clinic, during the clinic, and post clinic to ensure participant satisfaction and retention * Follows all safety, emergency, and child abuse prevention policies, procedures, and standards as established and implemented by law, and the Y. Reports and maintain proper documentation of incidents/accidents as they occur. * Attend staff meetings and trainings as scheduled to interact with employees and exchange ideas for programming and member engagement * Support youth in relating to others, managing complex emotions, and building collaborative teams and lasting friendships with one another QUALIFICATIONS: * At least 16 years of age * Experience playing and/or coaching sports and able to teach gross motor skills * Completion of YMCA program-specific certifications upon hire * Ability to develop positive, authentic relationships with people from different backgrounds WORK ENVIRONMENT & PHYSICAL DEMANDS: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to be stationary and upright * The employee must be able to move around the work environment and demonstrate skills involving bending, stretching, and kicking body parts * The employee frequently is required to use oral expression and comprehension skills to communicate with staff and program participants * The employee must occasionally lift and/or move up to 50 pounds * Specific vision abilities required by this job include close and distance vision. * The noise level in the work environment is usually moderate. DIVERSITY STATEMENT The YMCA of the Inland Northwest commits to being an inclusive organization for all. Driven by our mission and values of Caring, Honesty, Respect and Responsibility we actively work to close equity gaps for marginalized and underserved groups. We are inspired to elevate social justice issues facing our community, remove systemic barriers, welcome cultural diversity, and create equity for those in greatest need. Through collaboration with our diverse community partners together we work to effect meaningful change. In all things, we are dedicated to ensuring our Y is a safe, welcoming place for all people to be, belong, and become. The YMCA of the Inland Northwest provides Equal Employment Opportunities (EEO) to all employees and applicants. STARTING PAY: $17.82/hr WHAT YOU GET FROM WORKING AT THE YMCA: * Frequent opportunities to make a difference in the lives of youth, adults, and senior members * Free individual YMCA membership ( * Paid sick time accrues at 1 hour every 40 hours worked * Up to two hours of Child Watch services per day, per child while employee is on site and working * Flexible schedules that work for YOU * Something new and exciting to learn and work with every day * Retirement plan with 8% employer contribution after 2 years of service (1,000 or more hours worked required in each anniversary year) The happiest and most fulfilled Y staff are motivated to help others and want to be a part of something larger than themselves. Join our team! Come be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. Apply today!

Job Description OUR CULTURE: At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff - of all ages and from all walks of life - work to bridge the gaps in community needs by nurturing the potential of youth and teens, improving our community's health and well-being, and providing support to our neighbors, by serving others, building strong relationships, and incorporating our YMCA values into our everyday work. POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Youth Sports Program Staff uses excellent interpersonal and communication skills to relate to, coach, and support participating youth in YMCA sports. The Youth Sports Program staff provides an environment of learning, teamwork, positive energy, and above all, fun! ESSENTIAL FUNCTIONS: Assists or leads a range of active and fun sports clinics Set up and take down necessary equipment for the scheduled program, ensuring it meets required safety standards Provide needed support, life skills, and a quality program experience to program participants aged 4-13 Be an active listener pre clinic, during the clinic, and post clinic to ensure participant satisfaction and retention Follows all safety, emergency, and child abuse prevention policies, procedures, and standards as established and implemented by law, and the Y. Reports and maintain proper documentation of incidents/accidents as they occur. Attend staff meetings and trainings as scheduled to interact with employees and exchange ideas for programming and member engagement Support youth in relating to others, managing complex emotions, and building collaborative teams and lasting friendships with one another QUALIFICATIONS: At least 16 years of age Experience playing and/or coaching sports and able to teach gross motor skills Completion of YMCA program-specific certifications upon hire Ability to develop positive, authentic relationships with people from different backgrounds WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be stationary and upright The employee must be able to move around the work environment and demonstrate skills involving bending, stretching, and kicking body parts The employee frequently is required to use oral expression and comprehension skills to communicate with staff and program participants The employee must occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close and distance vision. The noise level in the work environment is usually moderate. DIVERSITY STATEMENT The YMCA of the Inland Northwest commits to being an inclusive organization for all. Driven by our mission and values of Caring, Honesty, Respect and Responsibility we actively work to close equity gaps for marginalized and underserved groups. We are inspired to elevate social justice issues facing our community, remove systemic barriers, welcome cultural diversity, and create equity for those in greatest need. Through collaboration with our diverse community partners together we work to effect meaningful change. In all things, we are dedicated to ensuring our Y is a safe, welcoming place for all people to be, belong, and become. The YMCA of the Inland Northwest provides Equal Employment Opportunities (EEO) to all employees and applicants. STARTING PAY: $17.82/hr WHAT YOU GET FROM WORKING AT THE YMCA: Frequent opportunities to make a difference in the lives of youth, adults, and senior members Free individual YMCA membership ( Paid sick time accrues at 1 hour every 40 hours worked Up to two hours of Child Watch services per day, per child while employee is on site and working Flexible schedules that work for YOU Something new and exciting to learn and work with every day Retirement plan with 8% employer contribution after 2 years of service (1,000 or more hours worked required in each anniversary year) The happiest and most fulfilled Y staff are motivated to help others and want to be a part of something larger than themselves. Join our team! Come be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. Apply today!

Adapt Integrated Health Care is looking for a Healthcare Services Coordinator to join their team in Bandon, OR! This position works Monday-Friday. The Healthcare Services Coordinator (hereafter, Coordinator) plays a pivotal role at Adapt Integrated Health Care, providing comprehensive support and excellent customer service to our patients, patient family members, Adapt staff, and the public. The coordinator represents Adapt's mission and values and serves as an ambassador of Adapt's patient centered No Wrong Door Approach, ensuring access to the most appropriate care regardless of a patient's point of entry. The coordinator is knowledgeable about Adapt programs and services and is responsible for greeting, directing, and proactively providing information and assistance to patients, families and visitors in accordance with Adapt Integrated Health Care policies and procedures. The coordinator manages a variety of clerical and administrative tasks, including but not limited to patient registration, scheduling, data management, and duties necessary to ensure a seamless flow of information within the department. Qualifications: * High School Diploma or equivalent required. * Experience in a clerical or administrative role within a healthcare setting preferred. * Proficiency in Microsoft Office (Excel, Word, Outlook), EMR systems and typing 50 wpm. * Familiarity with insurance verification and EPIC systems preferred. Primary Responsibilities: * Provides excellent customer service, ensuring a welcoming and respectful environment for patients, family members, visitors and co-workers. * Serves as a No Wrong Door point of contact, with the knowledge and ability to assist patients in accessing the most appropriate programs or services. * Responds to inquiries in person, via phone, email, and/or through MyChart patient portal. * Conducts daily monitoring and management of appointment schedules, rescheduling and cancelations. * Accurately enters or updates patient demographics and insurance information in the EMR to ensure the necessary information is available for data collection, grant reporting, billing, and metrics. * Verifies patient's insurance eligibility in the EMR or online through the insurances portal and works in cooperation with Adapt Finance & Billing department to ensure accurate collection of co-pays and account balances. * Coordination with Adapt departments and programs when scheduling appointments to identify the patient's other points of care within Adapt to minimize duplication of service. * Provides clear and accurate messages in the EMR and relays information to appropriate staff. * Works with Health Information Management Systems (HIMS) team, sending or receiving appropriate records when necessary. * Participates in relevant meetings and trainings and supports team learning and skill-building. * Maintains professional interactions with coworkers and other programs throughout our organization. * Maintains strict compliance with all confidentiality policies and guidelines to safeguard Protected Health Information (PHI) and any other information of a private or sensitive nature that is considered confidential. Come join our progressive team and make a difference in the lives of others! For more information on our organization, please visit our website at ******************** We Offer: * 100% Paid Premiums for Full Family Medical insurance, cash waiver available * Dental, Vision, and Pet insurance options * Health Savings Account (HSA) & Flexible Spending Account (FSA) options * 401(k) retirement plan with 5% employer contribution * In-house training, on-site professional development, and annual allowance for external training * Signing Bonus and Relocation Assistance, when applicable * Clinical supervision towards licensure is available Our priority is to be a workplace that offers employees a rewarding work-life and opportunities for personal and professional growth. We offer a competitive salary and benefits package, and we are proud to be certified as a Great Place to Work in 2024 and 2025! Adapt Integrated Health Care is an Equal Opportunity Employer, including for those with disabilities and veterans. Adapt Integrated Health Care does not discriminate based on race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Adapt will not tolerate unlawful discrimination, harassment, or retaliation and is committed to preventing or stopping them whenever they may occur at the organization or in its programs. For anyone needing assistance or accommodations with Adapt's application process, please call ************** and ask for our Talent Acquisition team.

Adapt Integrated Health Care is looking for a Healthcare Services Coordinator to join their team in Bandon, OR! This position works Monday-Friday. The Healthcare Services Coordinator (hereafter, Coordinator) plays a pivotal role at Adapt Integrated Health Care, providing comprehensive support and excellent customer service to our patients, patient family members, Adapt staff, and the public. The coordinator represents Adapt's mission and values and serves as an ambassador of Adapt's patient centered No Wrong Door Approach , ensuring access to the most appropriate care regardless of a patient's point of entry. The coordinator is knowledgeable about Adapt programs and services and is responsible for greeting, directing, and proactively providing information and assistance to patients, families and visitors in accordance with Adapt Integrated Health Care policies and procedures. The coordinator manages a variety of clerical and administrative tasks, including but not limited to patient registration, scheduling, data management, and duties necessary to ensure a seamless flow of information within the department. Qualifications: High School Diploma or equivalent required. Experience in a clerical or administrative role within a healthcare setting preferred. Proficiency in Microsoft Office (Excel, Word, Outlook), EMR systems and typing 50 wpm. Familiarity with insurance verification and EPIC systems preferred. Primary Responsibilities: Provides excellent customer service, ensuring a welcoming and respectful environment for patients, family members, visitors and co-workers. Serves as a No Wrong Door point of contact, with the knowledge and ability to assist patients in accessing the most appropriate programs or services. Responds to inquiries in person, via phone, email, and/or through MyChart patient portal. Conducts daily monitoring and management of appointment schedules, rescheduling and cancelations. Accurately enters or updates patient demographics and insurance information in the EMR to ensure the necessary information is available for data collection, grant reporting, billing, and metrics. Verifies patient's insurance eligibility in the EMR or online through the insurances portal and works in cooperation with Adapt Finance & Billing department to ensure accurate collection of co-pays and account balances. Coordination with Adapt departments and programs when scheduling appointments to identify the patient's other points of care within Adapt to minimize duplication of service. Provides clear and accurate messages in the EMR and relays information to appropriate staff. Works with Health Information Management Systems (HIMS) team, sending or receiving appropriate records when necessary. Participates in relevant meetings and trainings and supports team learning and skill-building. Maintains professional interactions with coworkers and other programs throughout our organization. Maintains strict compliance with all confidentiality policies and guidelines to safeguard Protected Health Information (PHI) and any other information of a private or sensitive nature that is considered confidential. Come join our progressive team and make a difference in the lives of others! For more information on our organization, please visit our website at ******************** We Offer: 100% Paid Premiums for Full Family Medical insurance, cash waiver available Dental, Vision, and Pet insurance options Health Savings Account (HSA) & Flexible Spending Account (FSA) options 401(k) retirement plan with 5% employer contribution In-house training, on-site professional development, and annual allowance for external training Signing Bonus and Relocation Assistance, when applicable Clinical supervision towards licensure is available Our priority is to be a workplace that offers employees a rewarding work-life and opportunities for personal and professional growth. We offer a competitive salary and benefits package, and we are proud to be certified as a Great Place to Work in 2024 and 2025! Adapt Integrated Health Care is an Equal Opportunity Employer, including for those with disabilities and veterans. Adapt Integrated Health Care does not discriminate based on race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Adapt will not tolerate unlawful discrimination, harassment, or retaliation and is committed to preventing or stopping them whenever they may occur at the organization or in its programs. For anyone needing assistance or accommodations with Adapt's application process, please call ************** and ask for our Talent Acquisition team.

Job DescriptionDescription: Looking for a bachelor's level QMHA (Qualified Mental Health Associate) Mobile Crisis Care Coordinator to work on a 2-person Mental Health Mobile Crisis team in Madras/Jefferson County. This full-time position schedule is unique in terms of scheduling which is an intensive approximately 2 days per week (24-hour shifts) and includes working on crisis team in the community and in the behavioral health clinic. JOB SUMMARY: The Mobile Crisis Case Coordinator work as part of a two-person crisis response team (the other team member being a QMHP). Under the direction of the certified Mobile Crisis Counselor, the team is responsible for mobile crisis response, risk assessment and crisis stabilization planning for adults and children in the County. The Peer position is an integral part of this team, bringing their own lived experience with mental health to help connect with individuals in crisis and provide support. ESSENTIAL FUNCTIONS: Provides crisis and risk assessment and intervention services in support of BestCare's mobile crisis response, including after hours, under the direction of a QMHP; Provides immediate mobile response to individuals experiencing mental health crises in the assigned County. Calls may come from a variety of different sources including the hospital, jail, police, or other community partners; Gathers information necessary to identify and assess risk factors for harm to self or others in the context of the client's current psycho-social state via interview with client and with consideration given to collateral information; makes recommendations for safety planning or higher level of care needs; Provides assessment and recommendations to treatment providers and emergency departments as appropriate; Assesses for personal safety in the environment and requests law enforcement support as appropriate; Provides information and facilitates linkage to mental health treatment and other social services; Operates in a sometimes ambiguous and frequently changing work environment; Respects client rights and responsibilities and demonstrates professional boundaries and ethics; Adheres to mandatory abuse reporting laws and HIPAA requirements; Documents and maintains electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. Completes documentation within agency stated timelines. All crisis documentation must be approved and signed by supervisor or other designated QMHP; Attends seminars, training, and other educational opportunities in order to develop professional skills and abilities; Participates in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings; Collaborates effectively with other team members and community partners; Provides case consultation and stays in communication with other MH providers; Completes comprehensive safety plans, with direction from QMHP; Completes appropriate follow-up with clients as required; Assists in completing referrals, as necessary, to respite, or other higher levels of care; Acts as a role model to clients to inspire hope and share life experiences as appropriate; Telephones contacts, which include talking with clients who need support and are struggling and may be prone toward self-harm/suicidality or prone to making bad decisions; Identifies person's abilities, strengths and assets and assist them to recognize and use them. Other related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to fostering and maintaining a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Must be familiar with mental illness and substance use disorder populations, as well as people with disabilities; Must have knowledge of alcohol and drug addiction and detoxification, community resources, and recovery programs; Ability to complete and apply required trainings/certifications including First aid, CPR, administration of naloxone and overdose reversal, de-escalation strategies, trauma-informed crisis response, harm-reduction strategies including overdose intervention, etc.; Ability to function well, follow direction, and use good judgment in a high-paced and at times stressful environment; Must have critical thinking skills; Ability to work independently as well as participating as a positive, collaborative team member; Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software; Strong interpersonal and customer service skills, and ability to work effectively and respectfully in a diverse, multi-cultural environment; Strong communication skills (oral and written); Strong organizational skills and attention to detail, accuracy, and follow-through; Excellent time management skills with a proven ability to meet deadlines; Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes; Ability to build and maintain positive relationships; Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively. Requirements: QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Bachelor's degree in behavioral health field or Combined 3 years of higher education/work experience in behavioral health and/or addiction For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire LICENSES AND CERTIFICATIONS: Uncertified position (CS6): must have a bachelor's degree in behavioral health field and the ability to obtain their QMHA-R within 1 week of being hired. Certified position (CS7A Pay Grade): Must hold a current QMHA-I certification to be eligible Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) Current CPR and First Aid certifications (or obtain within 6 weeks of hiring) PREFERRED: Bilingual in English/Spanish a plus

Full-time Description Looking for a bachelor's level QMHA (Qualified Mental Health Associate) Mobile Crisis Care Coordinator to work on a 2-person Mental Health Mobile Crisis team in Madras/Jefferson County. This full-time position schedule is unique in terms of scheduling which is an intensive approximately 2 days per week (24-hour shifts) and includes working on crisis team in the community and in the behavioral health clinic. JOB SUMMARY: The Mobile Crisis Case Coordinator work as part of a two-person crisis response team (the other team member being a QMHP). Under the direction of the certified Mobile Crisis Counselor, the team is responsible for mobile crisis response, risk assessment and crisis stabilization planning for adults and children in the County. The Peer position is an integral part of this team, bringing their own lived experience with mental health to help connect with individuals in crisis and provide support. ESSENTIAL FUNCTIONS: Provides crisis and risk assessment and intervention services in support of BestCare's mobile crisis response, including after hours, under the direction of a QMHP; Provides immediate mobile response to individuals experiencing mental health crises in the assigned County. Calls may come from a variety of different sources including the hospital, jail, police, or other community partners; Gathers information necessary to identify and assess risk factors for harm to self or others in the context of the client's current psycho-social state via interview with client and with consideration given to collateral information; makes recommendations for safety planning or higher level of care needs; Provides assessment and recommendations to treatment providers and emergency departments as appropriate; Assesses for personal safety in the environment and requests law enforcement support as appropriate; Provides information and facilitates linkage to mental health treatment and other social services; Operates in a sometimes ambiguous and frequently changing work environment; Respects client rights and responsibilities and demonstrates professional boundaries and ethics; Adheres to mandatory abuse reporting laws and HIPAA requirements; Documents and maintains electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. Completes documentation within agency stated timelines. All crisis documentation must be approved and signed by supervisor or other designated QMHP; Attends seminars, training, and other educational opportunities in order to develop professional skills and abilities; Participates in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings; Collaborates effectively with other team members and community partners; Provides case consultation and stays in communication with other MH providers; Completes comprehensive safety plans, with direction from QMHP; Completes appropriate follow-up with clients as required; Assists in completing referrals, as necessary, to respite, or other higher levels of care; Acts as a role model to clients to inspire hope and share life experiences as appropriate; Telephones contacts, which include talking with clients who need support and are struggling and may be prone toward self-harm/suicidality or prone to making bad decisions; Identifies person's abilities, strengths and assets and assist them to recognize and use them. Other related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to fostering and maintaining a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Must be familiar with mental illness and substance use disorder populations, as well as people with disabilities; Must have knowledge of alcohol and drug addiction and detoxification, community resources, and recovery programs; Ability to complete and apply required trainings/certifications including First aid, CPR, administration of naloxone and overdose reversal, de-escalation strategies, trauma-informed crisis response, harm-reduction strategies including overdose intervention, etc.; Ability to function well, follow direction, and use good judgment in a high-paced and at times stressful environment; Must have critical thinking skills; Ability to work independently as well as participating as a positive, collaborative team member; Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software; Strong interpersonal and customer service skills, and ability to work effectively and respectfully in a diverse, multi-cultural environment; Strong communication skills (oral and written); Strong organizational skills and attention to detail, accuracy, and follow-through; Excellent time management skills with a proven ability to meet deadlines; Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes; Ability to build and maintain positive relationships; Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively. Requirements QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Bachelor's degree in behavioral health field or Combined 3 years of higher education/work experience in behavioral health and/or addiction For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire LICENSES AND CERTIFICATIONS: Uncertified position (CS6): must have a bachelor's degree in behavioral health field and the ability to obtain their QMHA-R within 1 week of being hired. Certified position (CS7A Pay Grade): Must hold a current QMHA-I certification to be eligible Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) Current CPR and First Aid certifications (or obtain within 6 weeks of hiring) PREFERRED: Bilingual in English/Spanish a plus Salary Description $25.58-$37.04

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Specialty Services Coordinator JOB OVERVIEW: The Specialty Services Coordinator position is responsible for scheduling and coordinating services for patients in multiple hospital-based specialty services and providers, as well as, clinic services, pre-registration, insurance verification, estimate creation, collection of payments over the phone, using inbound and outbound call handling, as well as a backup for in-person check in and MyChart requests. DEPARTMENT: Patient Access, Clinic Network WORK HOURS: As assigned REPORTS TO: Manager, Patient Access or Clinic Network PREREQUISITES: * High School Graduate or equivalent (G.E.D.) required. * Minimum 1-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers always. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the customer's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per procedural template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility; detailed knowledge of insurance providers, their portals and their expectations for authorization approval for referral services/appointments. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Registration Quality, Productivity and Collections. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: Administrative Partner * Essential Responsibilities and Competencies: * The responsibilities outlined in the Patient Access Associate job description. * Responsible for scheduling and coordination of multiple providers schedules, including but not limited to Radiologist, nursing, anesthesia, etc., registration, insurance verification, estimate creation, collection of point of service payments for services supported by their department, this includes: * Complex scheduling coordination services for multiple hospital and clinic services supported by department. * Confirms referrals received for services are complete and accurate. * Uses EPIC to gather necessary scheduling information such as patient acuity using snap board to view scheduling regimens, referral and patient WQ's or ancillary orders to ensure timely throughput. * Proficient in complex scheduling; requiring coordination of multiple resources external to EPIC, i.e. ensuring pre-requisites are completed (such as labs, films and medical history), appropriate clinical resources are available. * Coordinates requests for additional information from referring offices as required for complete and accurate scheduling and reimbursement. * Utilizes protocols to identify when escalation is needed based on the symptoms that patients report when calling. * Outbound dialing for referral work queues: * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Confirms services provided at Valley will be covered by patient's insurance and if we are out of network, informs patient benefit limitations. * Generates patient estimates and follows Point of Service Collection (POS) Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Prior to services, confirms the account meets financial clearance criteria, if unable to financially clear the account, refers to FA or management for assistance. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes patient and referral WQ's to ensure accounts are actively worked and documentation is complete. * Schedules per department protocols * Responsible for organizing and prioritizing work as outlined in department standard workflows. * Receives, distributes, and responds to email, volte, Inbasket messages, and in-persons requests. * Meet defined targets for productivity, POS collections and financial clearance. * Receives, distributes, and responds to mail for work area, including checking referral WQ's, Aspect, Epic Inbasket and faxes according to department standards. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUE FLSA: NE CC: Multiple Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.) required. * Minimum 1-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers always. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the customer's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per procedural template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility; detailed knowledge of insurance providers, their portals and their expectations for authorization approval for referral services/appointments. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Registration Quality, Productivity and Collections. * Ability to speak, spell and utilize appropriate grammar and sentence structure.

This position will be working onsite at either Kadlec Clinic in Richland, WA or St. Luke's Rehab in Spokane, WA . Under the general direction of the COHE Manager, the Health Services Coordinator (HSC) plays a critical role within the COHE by working directly with injured workers, employers, health care providers, and other program participants to navigate the WA worker's compensation system. This work includes functioning as a liaison on behalf of the attending provider, and facilitating communication between the injured worker, employer, and claim manager ensuring questions and issues are addressed. Providence caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Bachelor's Degree -OR- If no bachelor's degree, 7 years of experience is required in direct patient care, return-to-work coordination, occupational health care, or equivalent experience (direct patient care includes nurse, medical assistant, nurse navigators, and existing care coordinators, but does not include referral coordinators, schedulers, or clinical administrative staff). + Within 30 days of hire: Successful completion of L&I required training and testing. + Must maintain a record with no reported issues from the L&I agency. + 3 years of experience in direct patient care, return-to-work coordination, occupational health care, or equivalent experience. + Experience in data management and tracking. + Experience in completing care coordination or similar documentation. + Experience in analyzing and communicating provider, care coordinator, and best practice reporting data. Preferred Qualifications: + Master's Degree + 1 year of experience as a Vocational Counselor, Nurse Case Manager, or accredited Case Manager working with injured workers in an industrial insurance system or health care setting, or equivalent experience in a health care setting such as a Physical Therapist or Occupational Therapist. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 410527 Company: Providence Jobs Job Category: Patient Services Job Function: Clinical Support Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3047 OCCUPATIONAL MEDICINE WA SPOKANE ST LUKES REHAB INSTITUTE Address: WA Spokane 711 S Cowley St Work Location: St Lukes Rehab-Spokane Workplace Type: On-site Pay Range: $26.83 - $41.04 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. Non London - £25,000 to £28,000 You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Key Contacts & Relationships: Internal Co-workers, managers, and wider team Health Division colleagues Maximus central division Maximus companies and associates Colleague forums External Local Authority Integrated Care Partnerships / Boards Community and Voluntary sector Population being served / supported. Sub-contractors and key partners Community stakeholders Co-location cooperatives Healthcare settings including GP Practices / Primary Care Networks Qualifications and Experience • Level 4 in office admin, diploma in office admin or equivalent • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,000.00 Maximum Salary £ 28,000.00

Title: Intensive Mental Health Care Coordinator Schedule: Mon-Fri 9-5p Wage Range: $21.00-$29.00/hr Non - exempt, hourly If you are a motivated and dedicated Intensive Mental Health Care Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you! At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference. Company Mission: The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need. About the Company: At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs-including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others. Position Overview: Provides care coordination, case management, community support services (assistance with maintaining income, basic needs, independent living skills, crisis intervention, and care coordination) for NARA NW clients. Works as a part of the Mental Health at the Totem Lodge location and in close collaboration with the Medical services and other NARA NW programs. Assists clients and providers in developing and implementing strengths-based service plans for case management and community-based services. Acts as liaison between Totem Lodge clients (clients experiencing Severe and Persistent Mental Illness) and medical providers (internal and external). What you will do: * Provide support, case management, and community-based services to clients living with severe and persistent mental health concerns that significantly affect their functioning. * Assist with obtaining benefits such as insurance and Social Security benefits, SNAP, job training, housing, health care, socialization, and other community resources as identified in a strengths-based plan. * Provide skills training, such as finance management, medication management, disease/illness management, self-advocacy, and other skills training as needed including applying for housing, applying for jobs, use of public transportation, nutrition, hygiene, etc. * Targeted crisis intervention in collaboration with clients' primary behavioral health and medical providers. * Assist clients with SUD in finding AA/NA meetings and other recovery supports, in close collaboration with Recovery Support Services and Outreach Team. * Refer to, and work closely with, Housing and Supported Employment teams. * Assist clients in learning about and accessing cultural resources and activities. * Monitor well-being of clients in the community setting on a routine basis as determined by service plan (outreach). * Send and track / follow-up on referrals to internal and external resources. * Deliver food boxes to clients as-needed. * Provide outreach calls and letters to clients not following-up with services. Assisting with closing of client charts. * Assist Behavioral Health RN Care Coordinator and Psychiatric Providers with coordinating care as-needed. * Assist Adult MH Intake Department and Operations Supervisor with tasks, as assigned. * Work collaboratively with Elder Mental Health Case Managers, Elder Tribal Navigator, and support line specialists within NARA NW to assist clients with a variety of care management needs. * Provide a warm handoff for clients who are being referred to internal and external resources, (e.g. attending first appointments with client at health clinic, addictions intake, housing, cultural activities, etc.). * Coordination of care - actively initiate and maintain communication and collaboration with all members of client's support system and service team as permitted by the client. * Provide hospital follow-up services as directed by NARA NW's Life is Sacred Team. * Close collaboration with Life is Sacred Team for case management, coordination of care, and connection to resources for clients who are at elevated suicide risk and/or experiencing current or recent DV/IPV. * Maintain thorough, accurate, and timely documentation as required by agency policy and OARS. * Participate in multi-disciplinary team meetings to coordinate care. * Attend all mandatory meetings and clinical supervisions.

Title: Client Care Coordinator , Monday - Friday, 8:30am - 5:00pm Wage Range: $21.00 - $29.00 hourly, Non-Exempt If you are a motivated and dedicated Intensive Mental Health Care Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you! At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference. Company Mission: The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need. About the Company: At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs-including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others. Position Overview: The Client Care Coordinator provides care coordination, case management, community support services (assistance with maintaining income, basic needs, independent living skills, crisis intervention, and care coordination) for NARA NW clients. Works as a part of the Mental Health at the Bear Lodge location and in close collaboration with the Medical services and other NARA NW programs. Assists clients and providers in developing and implementing strengths-based service plans for case management and community-based services. Acts as liaison between Bear Lodge clients (clients experiencing Severe and Persistent Mental Illness) and medical providers (internal and external). What you will do: Provide support, case management, and community-based services to clients living with severe and persistent mental health concerns that significantly affect their functioning. Assist with obtaining benefits such as insurance and Social Security benefits, SNAP, job training, housing, health care, socialization, and other community resources as identified in a strengths-based plan. Provide skills training, such as finance management, medication management, disease/illness management, self-advocacy, and other skills training as needed including applying for housing, applying for jobs, use of public transportation, nutrition, hygiene, etc. Targeted crisis intervention in collaboration with clients' primary behavioral health and medical providers. Coordination of care - actively initiate and maintain communication and collaboration with all members of client's support system and service team as permitted by the client. Follow the Assertive Community Treatment (ACT) model with clients on the ACT team. Qualifications We would like to hear from people that have: Either High School Diploma or General Educational Development (GED) certification required. QMHA or PSS or PWS certification required prior to employment. At least one year of professional experience working with individuals experiencing mental health and/or substance use disorders. Current CPR certification and food handlers' card within 30 days of hire. Reliable transportation, current driver's license with a clean driving record, and proof of auto insurance. Knowledge of community resources and entitlement programs. Knowledge and understanding of mental illness, medications, symptoms, and treatments. Ability to engage and interact positively with consumers to promote strengths and improve health and well-being Initiative to communicate effectively in coordinating care. Excellent communication skills. Knowledge and skill in working in a multi-cultural environment. Ability to maintain professional boundaries with clients, the community, and other staff members. Experience working within the Native American/Alaska Native community is considered a plus. Ability to pass a pre-employment or for cause drug tests. Ability to pass criminal background and DMV checks. What's in it for you? 14 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples' Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25 th ! Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire. Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente 14 Paid Holidays (Listed Above) 13 Paid Days of Sick Time 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days) $50,000 Life Insurance & AD&D Short Term and Long-Term Disability Flexible Spending Account Health Spending Account 401(k) with 4% Match Employee Assistance Program Inclement Weather Days (Snow Days) Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC How to apply: To Quick Apply, go to Careers - NARA NW (naranorthwest.org) Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that's all! Feel free to contact **************************** if you have any questions or would like to know where your application is in the process. NARA NW Mission: Our mission is to provide education, physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and everyone in need. NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission, all employees agree to refrain from illicit drug use, marijuana use, and prescription drug abuse, both on and off the job. In addition, all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming, discussing, or promoting the use of alcohol, on the job, on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery, employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober. Consistent with NARA NW's sobriety policy, all employees, volunteers, interns, and contractors, as applicable, are required to sign a “Drug-Free/Alcohol-Free Workplace Certification Form” and NARA NW “Modeling Sobriety Policy Form” as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference, all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position's activities and requirements, the agency reserves the right to modify, add or remove duties and assign other duties, as necessary.

Title: Intensive Mental Health Care Coordinator Schedule: Mon-Fri 9-5p Wage Range: $21.00-$29.00/hr Non - exempt, hourly If you are a motivated and dedicated Intensive Mental Health Care Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you! At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference. Company Mission: The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need. About the Company: At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs-including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others. Position Overview: Provides care coordination, case management, community support services (assistance with maintaining income, basic needs, independent living skills, crisis intervention, and care coordination) for NARA NW clients. Works as a part of the Mental Health at the Totem Lodge location and in close collaboration with the Medical services and other NARA NW programs. Assists clients and providers in developing and implementing strengths-based service plans for case management and community-based services. Acts as liaison between Totem Lodge clients (clients experiencing Severe and Persistent Mental Illness) and medical providers (internal and external). What you will do: •Provide support, case management, and community-based services to clients living with severe and persistent mental health concerns that significantly affect their functioning. •Assist with obtaining benefits such as insurance and Social Security benefits, SNAP, job training, housing, health care, socialization, and other community resources as identified in a strengths-based plan. •Provide skills training, such as finance management, medication management, disease/illness management, self-advocacy, and other skills training as needed including applying for housing, applying for jobs, use of public transportation, nutrition, hygiene, etc. •Targeted crisis intervention in collaboration with clients' primary behavioral health and medical providers. •Assist clients with SUD in finding AA/NA meetings and other recovery supports, in close collaboration with Recovery Support Services and Outreach Team. •Refer to, and work closely with, Housing and Supported Employment teams. •Assist clients in learning about and accessing cultural resources and activities. •Monitor well-being of clients in the community setting on a routine basis as determined by service plan (outreach). •Send and track / follow-up on referrals to internal and external resources. •Deliver food boxes to clients as-needed. •Provide outreach calls and letters to clients not following-up with services. Assisting with closing of client charts. •Assist Behavioral Health RN Care Coordinator and Psychiatric Providers with coordinating care as-needed. •Assist Adult MH Intake Department and Operations Supervisor with tasks, as assigned. •Work collaboratively with Elder Mental Health Case Managers, Elder Tribal Navigator, and support line specialists within NARA NW to assist clients with a variety of care management needs. •Provide a warm handoff for clients who are being referred to internal and external resources, (e.g. attending first appointments with client at health clinic, addictions intake, housing, cultural activities, etc.). •Coordination of care - actively initiate and maintain communication and collaboration with all members of client's support system and service team as permitted by the client. •Provide hospital follow-up services as directed by NARA NW's Life is Sacred Team. •Close collaboration with Life is Sacred Team for case management, coordination of care, and connection to resources for clients who are at elevated suicide risk and/or experiencing current or recent DV/IPV. •Maintain thorough, accurate, and timely documentation as required by agency policy and OARS. •Participate in multi-disciplinary team meetings to coordinate care. •Attend all mandatory meetings and clinical supervisions. Qualifications We would like to hear from people that have: •Knowledge of community resources and entitlement programs. •Knowledge and understanding of mental illness, medications, symptoms, and treatments. •Ability to engage and interact positively with consumers to promote strengths and improve health and well-being. •Initiative to communicate effectively in coordinating care. •Excellent communication skills. •Knowledge and skill in working in a multi-cultural environment. •Ability to maintain professional boundaries with clients, the community, and other staff members. •Work collaboratively with clients, other NARA NW staff, team members, and to treat everyone with respect and dignity at all times. •Experience working within the Native American/Alaska Native community is considered a plus. •Ability to pass a pre-employment or for cause drug tests. •Ability to pass criminal background and DMV checks. •Must be able to pass a CRIMS finger printing and background check. •NARA NW is fully committed to supporting sobriety. All employees must agree to model sobriety, both on and off the job, including no alcohol drinking, no illicit drug use, no marijuana use, and no prescription drug abuse behavior. If in recovery, must have been sober/clean for a length of time sufficient to demonstrate that will be able to model sobriety. Education, Training (includes licenses or certifications): •QMHA or PSS or PWS certification required prior to employment. •At least one year of professional experience working with individuals experiencing mental health and/or substance use disorders. •Current CPR certification and food handlers' card within 30 days of hire. •Required to be legal to drive and have access to their own reliable transportation to perform job. PREFERRED EDUCATION AND EXPERIENCE: · Experience working within the Native American/Alaska Native community What's in it for you? 14 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples' Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25 th ! Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire. Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente 14 Paid Holidays (Listed Above) 13 Paid Days of Sick Time 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days) $50,000 Life Insurance & AD&D Short Term and Long-Term Disability Flexible Spending Account Health Spending Account 401(k) with 4% Match Inclement Weather Days (Snow Days) Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC How to apply: To Quick Apply, go to Careers - NARA NW (naranorthwest.org) Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that's all! Feel free to contact **************************** if you have any questions or would like to know where your application is in the process. NARA NW Mission: Our mission is to provide education, physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and everyone in need. NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission, all employees agree to refrain from illicit drug use, marijuana use, and prescription drug abuse, both on and off the job. In addition, all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming, discussing, or promoting the use of alcohol, on the job, on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery, employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober. Consistent with NARA NW's sobriety policy, all employees, volunteers, interns, and contractors, as applicable, are required to sign a “Drug-Free/Alcohol-Free Workplace Certification Form” and NARA NW “Modeling Sobriety Policy Form” as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference, all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position's activities and requirements, the agency reserves the right to modify, add or remove duties and assign other duties, as necessary.

Job DescriptionCare Coordinator - Full Time ???? Coupeville, WA | ???? Children's Intensive Services (WISe) Join Compass Health Are you passionate about empowering youth and families in your community? Our Island & San Juan WISe team is seeking a dedicated Care Coordinator to provide strength-based, wraparound care to children and young adults experiencing behavioral health challenges. About WISe (Wraparound with Intensive Services) WISe is a family- and youth-driven approach that supports Medicaid-eligible individuals up to age 21 with complex behavioral health needs. Services are provided in natural settings - home, school, and community - to help families thrive and avoid restrictive out-of-home placements. ???? Watch this short video to learn more about WISe What You'll Be Doing Provide case management, treatment planning, and therapeutic coordination. Partner with caregivers and natural supports to promote recovery and stability. Deliver services in the community with flexible scheduling, including evenings. Participate in an after-hours on-call rotation for crisis response and outreach. Serve as a core member of a collaborative, multidisciplinary team. Travel to the San Juan Islands may be required in this position. What You'll Bring BA/BS/BSW in Behavioral Sciences (required) Experience in behavioral health, social services, or medical settings (preferred) Familiarity or willingness to learn Evidence-Based Practices Valid WA State Driver's License, insured vehicle Must complete Agency Affiliated Counselor application if not already licensed Key Skills Strong collaboration and communication skills Ability to build therapeutic alliances with youth and families Organized and flexible with a solution-focused mindset Competency in Microsoft Office applications What We Offer (benefits prorated for part-time employees) NO-COST Medical, Dental & Vision for full-time staff 16 vacation days + 12 sick days + 13 paid holidays $500/year in professional development funds Up to 10 days of paid education leave 403(b) retirement match up to 2% Mileage reimbursement Weekly clinical supervision That's over 45 paid days off in your first year! About Compass Health With 110+ years of service, Compass Health is Northwest Washington's largest private, non-profit behavioral health provider. We serve Island, San Juan, Skagit, Snohomish, and Whatcom counties, offering a wide range of programs across outpatient, residential, and inpatient care. Learn more at: ???? ********************* Equal Opportunity Employer Compass Health is committed to a workplace that reflects and respects the diversity of the communities we serve. We encourage applications from all qualified individuals.

Job DescriptionCare Coordinator - Full Time ???? Coupeville, WA | ???? Children's Intensive Services (WISe) Join Compass Health Are you passionate about empowering youth and families in your community? Our Island & San Juan WISe team is seeking a dedicated Care Coordinator to provide strength-based, wraparound care to children and young adults experiencing behavioral health challenges. About WISe (Wraparound with Intensive Services) WISe is a family- and youth-driven approach that supports Medicaid-eligible individuals up to age 21 with complex behavioral health needs. Services are provided in natural settings - home, school, and community - to help families thrive and avoid restrictive out-of-home placements. ???? Watch this short video to learn more about WISe What You'll Be Doing Provide case management, treatment planning, and therapeutic coordination. Partner with caregivers and natural supports to promote recovery and stability. Deliver services in the community with flexible scheduling, including evenings. Participate in an after-hours on-call rotation for crisis response and outreach. Serve as a core member of a collaborative, multidisciplinary team. What You'll Bring BA/BS/BSW in Behavioral Sciences (required) Experience in behavioral health, social services, or medical settings (preferred) Familiarity or willingness to learn Evidence-Based Practices Valid WA State Driver's License, insured vehicle Must complete Agency Affiliated Counselor application if not already licensed Key Skills Strong collaboration and communication skills Ability to build therapeutic alliances with youth and families Organized and flexible with a solution-focused mindset Competency in Microsoft Office applications What We Offer (benefits prorated for part-time employees) NO-COST Medical, Dental & Vision for full-time staff 16 vacation days + 12 sick days + 13 paid holidays $500/year in professional development funds Up to 10 days of paid education leave 403(b) retirement match up to 2% Mileage reimbursement Weekly clinical supervision That's over 45 paid days off in your first year! About Compass Health With 110+ years of service, Compass Health is Northwest Washington's largest private, non-profit behavioral health provider. We serve Island, San Juan, Skagit, Snohomish, and Whatcom counties, offering a wide range of programs across outpatient, residential, and inpatient care. Learn more at: ???? ********************* Equal Opportunity Employer Compass Health is committed to a workplace that reflects and respects the diversity of the communities we serve. We encourage applications from all qualified individuals.

Days Off: Wednesday, Thursday Shift: Night (11:30 AM - 8:00 PM) Shift Differential: $1.00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: We are looking for energized and passionate Service Coordinators to manage basic day-to-day operations at DESC's Mary Pilgrim Inn. Service Coordinators are tasked delivering these critical survival services as part of a large team, all of whom are committed to serving our most vulnerable citizens. MAJOR DUTIES AND RESPONSIBILITIES: Maintain order and communicate/enforce agency rules and policies. Intervene in client crises (medical, mental health, interpersonal). Initiate and maintain appropriate social interactions with clients. Monitor dorms, bathrooms and dayrooms to maintain safety and security of clients and premises. Consult with other staff and/or outside agencies as needed regarding client issues and needs. Provide information on social/health services and procedures (in-agency and outside agency) to clients. Refer clients needing more extensive services to specialized program staff or to outside services, when appropriate. Screen referrals from other agencies. Work with and support community volunteers who volunteer during shift. Actively participate in staff meetings and in-service trainings. Assist with the preparation, organization, serving and cleanup of food service scheduled during shift. Maintain order and cleanliness of work area. Recruit and supervise client volunteers for regular volunteer tasks. Work scheduled hours at shelter stations and/or milieu coverage and perform all duties of those areas. Monitor and ensure the return of all towels, blankets and other DESC property issued to clients. Register clients and document services provided during shift hours, in accordance with established procedures. Monitor day rest clients. Assist with transition from nighttime shelter to day program activities, such as morning cleanup. Observe client behaviors in the area surrounding the shelter, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. Provide assistance to homeless people and others who are experiencing crises caused by mental illness and/or excessive drug/alcohol consumption. Provide information about and referral to other services available in the community to homeless people and others in need. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Basic understanding of homelessness and various characteristics of homeless adult populations. Ability to communicate and work effectively with staff from various backgrounds and disciplines. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Experience with the challenges of mental illness and substance use. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $31.42 - $34.69 per hour

Days Off: Tuesday, Wednesday Shift: Night (11:30pm - 8am) Shift Differential: $1.00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: DESC's STAR (Stability Through Access and Resources) Center is a time-limited, 24/7, behavioral health-focused non-congregate shelter program. Services at the Center are tailored for unsheltered adults facing significant untreated and under-treated challenges related to mental health and substance use disorders. The center is located at 619 3rd Avenue and Cherry St in Seattle. We are looking for energized and passionate Service Coordinators to manage basic day-to-day operations at DESC's STAR Center. Service Coordinators are tasked delivering these critical survival services as part of a large team, all of whom are committed to serving our most vulnerable citizens. MAJOR DUTIES AND RESPONSIBILITIES: Maintain order and communicate/enforce agency rules and policies. Intervene in client crises (medical, mental health, interpersonal). Initiate and maintain appropriate social interactions with clients. Monitor dorms, bathrooms and dayrooms to maintain safety and security of clients and premises. Consult with other staff and/or outside agencies as needed regarding client issues and needs. Provide information on social/health services and procedures (in-agency and outside agency) to clients. Refer clients needing more extensive services to specialized program staff or to outside services, when appropriate. Screen referrals from other agencies. Work with and support community volunteers who volunteer during shift. Actively participate in staff meetings and in-service trainings. Assist with the preparation, organization, serving and cleanup of food service scheduled during shift. Maintain order and cleanliness of work area. Recruit and supervise client volunteers for regular volunteer tasks. Work scheduled hours at shelter stations and/or milieu coverage and perform all duties of those areas. Monitor and ensure the return of all towels, blankets and other DESC property issued to clients. Register clients and document services provided during shift hours, in accordance with established procedures. Monitor day rest clients. Assist with transition from nighttime shelter to day program activities, such as morning cleanup. Observe client behaviors in the area surrounding the shelter, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. Provide assistance to homeless people and others who are experiencing crises caused by mental illness and/or excessive drug/alcohol consumption. Provide information about and referral to other services available in the community to homeless people and others in need. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Basic understanding of homelessness and various characteristics of homeless adult populations. Ability to communicate and work effectively with staff from various backgrounds and disciplines. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Experience with the challenges of mental illness and substance use. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $31.42 - $34.69 per hour

**Days Off:** Tuesday, Wednesday **Shift:** Night (11:30pm - 8am) **Shift Differential:** $1.00 per hour **Insurance Benefits:** Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability **Other Benefits:** Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan **Union Representation:** This position is a part of a union and is represented by SEIU Healthcare 1199NW. **About DESC:** DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. **JOB DEFINITION:** DESC's STAR (Stability Through Access and Resources) Center is a time-limited, 24/7, behavioral health-focused non-congregate shelter program. Services at the Center are tailored for unsheltered adults facing significant untreated and under-treated challenges related to mental health and substance use disorders. The center is located at 619 3rd Avenue and Cherry St in Seattle. We are looking for energized and passionate Service Coordinators to manage basic day-to-day operations at DESC's STAR Center. Service Coordinators are tasked delivering these critical survival services as part of a large team, all of whom are committed to serving our most vulnerable citizens. **MAJOR DUTIES AND RESPONSIBILITIES:** + Maintain order and communicate/enforce agency rules and policies. + Intervene in client crises (medical, mental health, interpersonal). + Initiate and maintain appropriate social interactions with clients. + Monitor dorms, bathrooms and dayrooms to maintain safety and security of clients and premises. + Consult with other staff and/or outside agencies as needed regarding client issues and needs. + Provide information on social/health services and procedures (in-agency and outside agency) to clients. + Refer clients needing more extensive services to specialized program staff or to outside services, when appropriate. + Screen referrals from other agencies. + Work with and support community volunteers who volunteer during shift. + Actively participate in staff meetings and in-service trainings. + Assist with the preparation, organization, serving and cleanup of food service scheduled during shift. + Maintain order and cleanliness of work area. + Recruit and supervise client volunteers for regular volunteer tasks. + Work scheduled hours at shelter stations and/or milieu coverage and perform all duties of those areas. + Monitor and ensure the return of all towels, blankets and other DESC property issued to clients. + Register clients and document services provided during shift hours, in accordance with established procedures. + Monitor day rest clients. + Assist with transition from nighttime shelter to day program activities, such as morning cleanup. + Observe client behaviors in the area surrounding the shelter, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. + Provide assistance to homeless people and others who are experiencing crises caused by mental illness and/or excessive drug/alcohol consumption. + Provide information about and referral to other services available in the community to homeless people and others in need. + Other duties as assigned. Requirements **MINIMUM QUALIFICATIONS:** + Basic understanding of homelessness and various characteristics of homeless adult populations. + Ability to communicate and work effectively with staff from various backgrounds and disciplines. + Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. + Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. **PREFERRED QUALIFICATIONS:** + Experience with the challenges of mental illness and substance use. **PHYSICAL DEMANDS:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. **EQUAL OPPORTUNITY EMPLOYER:** DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $31.42 - $34.69 per hour

Job Description Job Title: Volunteer Coordinator Status: Part-Time At Shepherd's House Ministries, we believe in meeting people exactly where they are-with compassion, dignity, and grace. We offer food for the hungry, shelter for the homeless, and supportive programs for individuals facing life-controlling challenges. Our mission is to break cycles of pain by healing hearts and transforming lives. We create grace-filled environments where every person is welcomed, valued, and encouraged to pursue meaningful life change at their own pace. Through supportive services, innovative programs, and a deeply caring team, we walk alongside each individual on their journey-reflecting the transformative love of God in all we do. This position has a BFOQ to be faith aligned. We are seeking a passionate and mission-driven Volunteer Coordinator to help expand the impact of Shepherd's House Ministries across all sites and advance this life-changing work. The Volunteer Coordinator serves as the first point of contact and community-facing representative for Shepherd's House Ministries, creating a welcoming and positive experience for all volunteers. This role manages the full volunteer lifecycle-from inquiry and onboarding through training and service-while building and maintaining strong relationships with individuals, businesses, churches, schools, and community partners across Central Oregon. The Volunteer Coordinator works collaboratively across all departments and multiple sites to grow, integrate, and support a strong and effective volunteer base. Strategic Work Expectations: Shall strive for and embody honesty, compassion, forgiveness, mercy, gentleness, hospitality of spirit, and the deep love of Jesus in word and deed, leading with humility, compassion, and self-awareness. Will work towards having a teachable spirit and a willingness to learn. Collaborate in partnership with leadership, advisors and coworkers to contribute to and carry out the Development team's strategy and goals. Essential Job Duties: Engage and empower volunteers to find meaningful service experiences within the SHM community. Ensure volunteer compliance with organizational policies, safety standards, and role-specific requirements Serve as the primary point of contact for volunteer questions, concerns, and issue resolution Track volunteer engagement data and provide insights to support program planning and improvement Support staff in effectively engaging, training, and supervising volunteers Maintain a consistent presence at all site locations, working with leaders to integrate volunteers on a regular basis. Work with all department leaders to create new and develop current volunteer opportunities that fill programmatic and organizational needs. Work to identify and utilize pillar volunteers in key areas of the organization. Manage all logistical aspects of volunteers including inquiries, onboarding, training, digital check-in system, record keeping, database tracking, and monthly reporting. Plan and maintain the yearly volunteer calendar to include training, appreciation events, monthly newsletters, volunteer-supported events, communication with staff and residents, and other identified opportunities. Plan and provide regularly scheduled group volunteer connections including orientation and training, quarterly appreciation and recognition opportunities, and regular individual check-ins. Maintain and regularly update the volunteer manual, training materials, and all volunteer literature. Manage and grow our Community Champions program with local business partners/teams. Attending community events and general office and administration tasks may be assigned as needed. Qualifications: Education & Experience: 1 year of volunteer coordination or management preferred Associate's degree/prior management experience preferred Experience with volunteer management/related job history in non-profit space Experience in training and leading others Valid driver's license Spiritual & Professional Qualities: Ability to remain flexible and adapt well. Work well in a team environment and be able to accept input as well as supervisory guidance. Able and willing to interact with shelter guests in a compassionate and respectful manner. Knowledgeable and empathetic to the needs of the poor and suffering. Able to maintain a positive, professional, Christ-like manner with all donors, staff, guests, and volunteers. Working Conditions: Work will predominantly require individuals to work in a typical office environment. May occasionally need to work outdoors and after hours for meetings or other fundraising events Physical Requirements: Ability to sit for extended periods and perform administrative and computer-based tasks Ability to stand and walk for moderate periods during orientations, trainings, volunteer activities, and events Ability to communicate clearly and effectively in person, by phone, and electronically Ability to travel between multiple sites in Bend, Redmond, and other Central Oregon locations, including offsite meetings Ability to occasionally lift or move materials weighing up to 35 pounds Ability to use standard office equipment and digital systems Sufficient visual, auditory, and manual dexterity to read materials, use technology, and participate in meetings and trainings In accordance with the Americans with Disabilities Act (ADA), we will provide reasonable accommodations to qualified individuals with disabilities. To request an accommodation, please contact a member of the People Team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Shepherd's House Ministries provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Shepherd's House Ministries is formed and filed as 501c3, as such there are certain positions under ministry privately funded programs that require faith alignment as a BFOQ.