Operations Manager jobs at Yale University - 366 jobs
Manager, Transportation Operations
Yale University 4.8
Operations manager job at Yale University
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Salary Range
$65,000.00 - $101,000.00
Overview
Shape the future of campus mobility at Yale.
Joining Yale means becoming part of a world-class institution dedicated to innovation, sustainability, and community. Yale's Transportation Department - encompassing Transit Operations and Fleet
Management - keeps the University connected across three campuses and key partners such as Yale New Haven Hospital and the VA Hospital. The department operates year-round, seven days a week, serving over 800,000 passengers annually through a network of shuttle lines, accessible routes, and charter services for major events. The accessible transit program supports more than 300 community members with disabilities, ensuring equitable access for all.
Fleet Management oversees nearly 500 university-owned vehicles, maintaining excellence in compliance, maintenance, GPS tracking, fuel management, procurement, emissions testing, and registration.
The Transportation OperationsManager provides strategic and hands-on leadership for Yale's shuttle and fleet programs. This role ensures seamless, safe, and efficient transportation services while driving continual improvement in compliance, performance, and customer experience. The ideal candidate will bring proven expertise in both transit operations and fleet management, preferably within a university or large institutional setting. Transportation OperationsManager leads data-driven initiatives to increase service reliability, reduce costs, and advance Yale's sustainability and accessibility goals-supporting the University's mission and its community.
The Transportation OperationsManager : 1. Oversees shuttle routing, schedules, passenger volumes, service metrics, and customer communications. 2. Coordinates vendor partnerships (TransDev, Downtowner, Holman Maintenance, Wex CD, Hocon, and others) to ensure contract compliance and service quality. 3. Supports fleet operations including maintenance tracking, DOT and emissions compliance, and vehicle registration using systems such as Collective Data. 4. Develops and implements strategies to enhance service efficiency, responds proactively to operational issues, and ensures uninterrupted service delivery. 5. Collaborates with University departments and procurement and sustainability teams to align operations with safety, budget, and environmental objectives.6. Plans, directs, and evaluates operational programs aligned with University goals. 7. Develops and executes implementation plans for transportation initiatives and technological upgrades. 8. Partners with analysts, vendors, and internal departments to streamline processes and champion best practices. 9. Identifies risks, establishes performance metrics, and manages communications for major service projects. 10. Prepares budgets, timelines, and reports reflecting outcomes and continuous improvement. 11. Serves as the primary liaison for key transportation contracts and resolves complex operational challenges.
Required Education and Experience
1. Bachelor's Degree in a related field.
2. Minimum of four (4) years of professional experience in transit operations and fleet management, including demonstrated leadership in a university or large institutional environment.
3. Experience managing shuttle systems and accessible transit programs is highly preferred.
Required Skills and Abilities
1. Proficiency in Microsoft Word, Excel, and Outlook, with the ability to learn new data and scheduling systems.
2. Strong verbal, written, and interpersonal communication skills.
3. Demonstrated initiative, accountability, and timely follow-through on issues. 4. Excellent organizational skills and ability to manage complex logistics and multiple priorities.
5. Meticulous attention to detail, ensuring accuracy and compliance in documentation and operations.
Principal Responsibilities
1. In support of the overall mission, plans, directs, and oversees programmatic activities. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program. 2. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 3. Oversees the development of detailed plans and successful implementation of projects in concert with stakeholders. 4. Works closely with business analysts, technical professionals, end users, and project stakeholders during the requirements, solutions design, and implementation phases to develop detailed project plans for implementation. 5. Oversees and trains all student employees and summer program staff. 6. Develops the administrative infrastructure of the program that supports the strategic direction of the program from leadership. Oversees human resource and administrative functions of the program. 8. Investigates, identifies, implements, and oversees the maintenance of systems to gather, track and report information to support the initiatives of the program. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals and objectives. 9. Works on risk assessment, communication planning, and program entry criteria. 10. Create detailed project plans, including timelines, budgets, and resource allocation, to ensure the successful completion of the project. 11. Manages client expectations and provides issue/risk identification and escalation pathways. 12. Analyzes user needs and proposes new training programs or systems. 13. Designs, develops, and executes communication systems to ensure effective exchange of information between project stakeholders, senior management, and staff. Required Education and Experience Bachelor's Degree in a related field and four years of related experience or an equivalent combination of education and experience. Required License(s) or Certification(s) Required License(s) or Certification(s): Physical Requirements Physical Requirements:
Job Posting Date
01/21/2026
Job Category
Professional
Bargaining Unit
NON
Compensation Grade
Administration & Operations
Compensation Grade Profile
Supervisor; Senior Associate (23)
Time Type
Full time
Duration Type
Staff
Work Model
Hybrid
Location
2 Whitney Avenue, New Haven, Connecticut
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
$65k-101k yearly 5d ago
Looking for a job?
Let Zippia find it for you.
Assistant Director of Athletic Equipment Operations
Columbia University In The City of New York 4.2
New York, NY jobs
Job Type: Officer of Administration
Regular/Temporary: Regular
Hours Per Week: 35
Salary Range: $66,300 - $66,300
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
One of the world's leading universities, Columbia University Athletics offers elite-level student-athletes the ability to compete for and win Ivy League titles and NCAA Championships. With 31 varsity sports, Columbia Athletics is the largest NCAA Division I athletics program in New York City and the only NCAA Division I sports program in Manhattan. A beautiful and peaceful campus in the heart of New York City, Columbia offers the most diverse student body in the Ivy League. Columbia Athletics has positioned itself with elite-level coaches and top-notch facilities in the Campbell Sports Complex, Baker Athletics Complex, the Milstein Tennis Center, and Dodge Fitness Center.
The Assistant Director for Athletic Equipment Operations is responsible for assisting with ordering, distribution, collection, maintenance and laundering of uniforms and equipment for all intercollegiate athletics sports programs.
Responsibilities
Assist the Director of Athletic Equipment Operations with equipment orders for assigned intercollegiate teams.
Manage the issue and fitting of athletics equipment.
Coordinate the day-to-day operations of the equipment room location of assigned teams including laundry and inventory of equipment.
Manage the maintenance and upkeep of Football specific equipment, including but not limited to helmets, shoulder pads, Coach Comm, etc.
Communicate with appropriate Athletics staff members regarding maintenance and cleanliness of intercollegiate athletics team locker rooms.
Drive a university van both to and from our embroidery shop, the Baker athletics complex, and main campus
Manage equipment needs for visiting teams and game officials, where necessary
Exhibit the highest professional standards and ethical behavior with adherence to NCAA, Council of Ivy League Presidents, University and the Department of Intercollegiate Athletics and Physical Education rules and regulations.
Contribute to the maintenance of good working relationships with all members of the Department.
Assume other duties as assigned by the Director, Intercollegiate Athletics and Physical Education.
Minimum Qualifications
Bachelor's degree
Thorough knowledge of the principles and practices of inventory control/accountability, budget preparation and management are required.
Ensure compliance with NCAA, IVY LEAGUE and University protective equipment standards, policies and procedures. Computer knowledge required.
Knowledge of athletic equipment trends, proper fitting of athletic equipment and laundry equipment operations required. Strong coordination and organizational skills.
Must be able to work evenings, weekends and holidays, as well as travel with various teams on an as needed basis.
All applicants must possess a valid driver's license and the ability to pass a motor vehicle background check authorizing them to operate university vehicles.
Preferred Qualifications
Athletic Equipment Managers Association certification.
Experience working in collegiate athletic department or professional sports team equipment department.
Experience working with Riddell SpeedFlex Helmets
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
$66.3k-66.3k yearly 6d ago
2025 - 2026 SITE MANAGER - HOLLIS K-8 ACADEMY
Atlanta Public Schools 3.9
Atlanta, GA jobs
FACILITIES/SITE MANAGER The Site Manager is responsible for providing services and/or seeking support to ensure a safe, clean and well maintained facility(ies) including the associated systems, equipment and ground. Performs routine maintenance, preventative maintenance, and repair services for the assigned faculty location to ensure that APS standards are utilized. Conducts work in accordance with APS policies and procedures including daily inspections to assess building needs, quality of services provided, and building and grounds condition and provides assistance to skilled trades personnel in the repair/replacement and maintenance of various building systems including the assistance to site personnel ensuring readiness of schools sites in full support with the instructional program. Reports to the Maintenance Supervisor.
MINIMUM REQUIREMENTS EDUCATION:
High School Diploma or GED required.
Associate's degree preferred.
CERTIFICATION/LICENSE:
Valid Georgia driver's license; must comply with Transportation Regulation EDC-R.
WORK EXPERIENCE:
1 year related work experience.
KNOWLEDGE, SKILLS & ABILITIES
Written and oral communication.
Leadership skills.
Ability to train others.
Thorough knowledge of cleaning procedures and preventative maintenance.
ESSENTIAL DUTIES
Performs a variety of building maintenance duties including but not limited to painting, window repair, general preventative maintenance for HVAC units which includes, but is not limited to replacing filters, cleaning vents, cleaning coils, etc.; replacing lights and ballasts; repairing broken light switches and receptacles, repairing restroom plumbing, replacing or repair the leaking faucets and sinks; unclogging toilets, showers, and sink drains, replacing flush valves, repairs/ replace/maintains water fountains.
Performs daily inspections of facilities, including equipment, systems, lawn and ground to verify condition and identify service needs.
Inspects fire extinguishers as scheduled; check alarms and other building safety features and ensure all are operational; check for and report signs of vandalism, theft, or break-ins.
Takes immediate steps to reduce navigate impact.
Performs a variety of carpentry duties as assigned including repairing walls, doors, and trim, repairing tables, lockers, gates locks and fences, repairing broken furniture or building fixtures using carpenters hand tools and power equipment.
Maintains door closures, locks and hardware.
Prepares work orders and reports, conducts inventory, determines equipment needs, identify supplies and equipment needs.
Ensures timely reporting and pick-up of debris and surplus equipment.
Arranges for extra reuse pickups and/or dumpsters, as needed.
Keeps simple records, maintains safety guidelines, material data sheets (MDS), etc.
Coordinates and oversees work performed by custodial staff and reports same to Supervisor.
Performs emergency/minor cleaning and ensure cleanliness of facility.
Reports any deficiencies immediately to Supervisor.
Completes minor repairs to brick block ceramic title, concrete walkways or asphalt.
Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed.
Performs other duties as assigned by an appropriate administrator or their representative.
PHYSICAL ABILITIES AND WORKING CONDITIONS
The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students.
Vision: See Additional Work Conditions & Physical Abilities Section.
Hearing:
Speech:
Upper Body Mobility:
Strength:
Environmental Requirements:
Mental Requirements:
Remote Work Requirements:
Additional Work Conditions & Physical Abilities: High noise environment. High dust, dirt, grease environment. Requires extensive safety training and/or protective devices. Regular exposure to moving machinery and/or vehicles. Regular exposure to weather including heat, cold, dampness and/or humidity. Non-Office Operate hand and power tools. Perform general maintenance on HVAC systems. Perform basic carpentry, plumbing, painting, electrical and mechanical work. Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, gripping, feeling, seeing/observing and carrying. Must be able to exert in excess of 100 pounds of force occasionally, and or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Requires good near or distant vision. Requires distinguishing colors and/or depth perception to judge distances.
The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex,citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
This job description is intended to accurately reflect the duties, responsibilities and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary.
COMPENSATION
Salary Grade: 118
Salary Range: Salary Schedules - Atlanta Public Schools
Work Year: Annual
$45k-52k yearly est. 6d ago
Assistant Area Manager - Chick-Fil-A
AEG 4.6
Hershey, PA jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park. This position is responsible for the operational and managerial duties of Chick-fil-A across the Hersheypark Entertainment Complex, as well as assisting the Concessions Area Manager with any additional needs. This position will lead an operating staff of over 50 team members while monitoring financial performance, ensuring sweet service for our guests, and adhering to federal and state compliance regulations for food safety. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job):
Supervise and facilitate concessions operations at assigned outlets. Identify potential issues relating to food safety, customer service, staffing, wait times, and more. Resolve issues through allocating staffing and resources in order to prevent problems from growing and spreading.*
Identify training opportunities and make recommendations to F&B management and training teams in order to improve employee performance and engagement.*
Monitor employee work and provide on the spot training, coaching, leadership, and instruction to F&B team members. Consistently model and demonstrate proper attitude and behavior to team members. Ensure that the team is properly coached on how to do their job.*
Provide formal leadership to a large team through effective direction, support, development, coaching, and evaluation. As needed, discipline employees while following all company protocols and disciplinary action plans, up to and including termination.*
Monitor financial results for area(s) of responsibility and take corrective action as necessary. Review labor and other expenses to identify potential issues. Control expenses through effective staffing, waste monitoring, and resource management.*
Understand menu offerings, presentations, and brand standards for Chick-fil-A. Be an expert on all areas of food service within the assigned area in order to demonstrate and coach employees to uphold company and brand standards. As needed, fill in to assist with food preparation and service.*
Respond to and resolve customer complaints and issues. Ensure proper resolution in line with guest experience standards.*
Evaluate food and beverage mix, monitor guest satisfaction and trends, adjust and implement operating standards that support the Hersheypark vision and mission. Make recommendations to improve product offerings.
Perform other duties as assigned.
Qualifications:
Minimum of 1 year of related Food & Beverage experience.
Minimum of 1 year supervisory experience.
18 years of age or older
Post-Employment - Ramp Certification, ServSafe Manager, Certified Chick-fil-A Team Leadership Training
Must have a valid Drivers' License
Completion of high school or GED
Knowledge, Skills, and Abilities:
Effective communication, connection, and employee relations skills
Must be friendly, upbeat, and work well with other employees and be able to interact with guests
Experience working in fast paced food and beverage environment
Familiarity with monitoring financial information including financial performance and revenue/expense management
Must have the ability to safeguard confidential information
Must be self-motivated to complete tasks and be able to multitask while prioritizing job tasks and assignments
Job Demands: While performing the duties of this job, the employee is required to:
Reaching Forward Frequent (34-66%)
Climbing Stairs Occasional (
Lifting Frequent (34-66%) (25lbs maximum weight)
Reaching Overhead Frequent (34-66%)
Finger Dexterity Frequent (34-66%)
Hand/Eye Coordination Frequent (34-66%)
Stooping Frequent (34-66%)
Bending Frequent (34-66%)
Sitting Occasional (
Standing Constant (>67%)
Walking Constant (>67%)
This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery).
This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
Must be able to speak and read the English language.
Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).
The position is subject to both environmental conditions. Activities occur inside and outside.
The position is subject to outside environmental conditions. No effective protection from the weather.
Schedule will vary according to operating needs, but will include days, evenings, weekends, and holidays
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$48k-65k yearly est. 6d ago
Manager of Premium Seating | Full-Time | PPL Center
AEG 4.6
Allentown, PA jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Manager of Premium Seating will be responsible for the successful sales and service operation of our Premium and Club seat offerings at the Lehigh Valley Phantoms and PPL Center. This will include all sales and service related duties for games, concerts, family show, and all events held at the PPL Center. This role would also have a significant impact on the overall growth and development of the Premium Seating Department.
This role pays an annual salary of $48,000-$56,000 and is commission eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until March 13, 2026.
Responsibilities
Execute against a marketing plan/project timeline and deliver on time
Manage internal and external sales process
Conduct outbound sales calls designed to secure new premium seating rentals
Negotiating, closing and implementing premium seating deals
Develop and maintain positive relationships with clients
Develop project proposals, sales materials, and presentations where applicable
Create and implement grassroots marketing campaigns to maximize account awareness and exposure
Assist in the retention of current premium seating clientele, including developing specific benefits for clients along with new initiatives to help retain the fanbase
Develop sales leads
Report on sales and marketing activity as requested
Adhere to established reporting procedures for all sales activity
Work with the facilities staff to communicate marketing activity, finalized sales, contract fulfillment and account servicing
Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all premium seating rental programs and activities
Work closely with other OVG staff in the region to prospect and close warm leads
Achieve premium seating rental revenue goals and budgets
Interact in a professional manner with senior level executives and management (Team, Spectra, etc.)
Create repeat client initiatives to better serve corporate clientele
Track prospecting, sales and inventory, and manage sales reports
Develop inventory control systems (with assistance from OVG corporate)
Other duties as assigned
Qualifications
Preferred minimum of 3-5+ years of experience in premium seating sales and/or servicing
Demonstrates or has prior premium seating experience/knowledge of local market
Proven track record of generating new business and retaining clients
Bachelor's degree from an accredited college or university with major course work in sales, public relations, business administration, hospitality management, or other related field
Computer proficiency in Microsoft Work, Excel and PowerPoint
Strong written and verbal communications skills
Ability to work a flexible schedule including evenings, weekends, and holidays is required
$48k-56k yearly 6d ago
Hotel Manager
Fairmont Pittsburgh 4.2
Pittsburgh, PA jobs
Pittsburgh, PA, USA
Full-time
Job-Category: Executive & Hotel Management
Job Type: Permanent
Job Schedule: Full-Time
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
What Is In It For You:
Competitive salary and flexible benefit plans
Opportunity for commissions
Employee rates at Luxe Accor properties in North and Central America
Learning programs through our Academies
Opportunity to develop your talent and grow within our property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives
Job Description
What You Will Be Doing:
Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary)
Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
Ensure a level of passion for guest service in our Heartists that achieves the #1 Guest Service spot in the North & Central America.
Direct operational needs to ensure compliance with the hotel's Annual Budget and 5 Year Strategic Plan
Provide coaching; leadership development; and goal setting with hotel department heads
Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein
Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved
Play a lead role in yield management for Rooms, Food & Beverage and Spa
Be a key player in redevelopment and capital projects from an operations viewpoint
Ensure the implementation and delivery of all Fairmont Standards
Handle all guest concerns and ensure effective follow up thereof
Assist in Labor Management and the maintenance of productivity levels
Follow up on all guest comments, responding to any guest complaints or requests
Approve with the Director of Finance, all contracts (i.e. cleaning, maintenance & repair, telephones, etc.)
Provide active leadership role in the culture of Health and Safety and accident prevention
Act as hotel champion and culture leader in hotel committees
Oversee services rendered to The Residences (condo board association).
Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team
Play a key role and lead change management for Rooms and Food & Beverage initiatives
Assume the responsibilities of the General Manager in his/her absence
Qualifications
Your Skills and Qualifications:
Operationsmanagement with extensive experience in Rooms, Food & Beverage management and Spa operations experience
Clear knowledge of budget planning & execution
Post secondary diploma/degree in hospitality an asset
Proven record to coordinate multiple departments to make gains towards targeted VOG, GOP, EES and Health & Safety results
Exceptional interpersonal and guest relations skills
Proven team-leader with outstanding motivational skills and coaching ability
Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
Comfortable working evenings, weekends, holidays and various schedules
Additional Information
Physical Aspects of Position (include but are not limited to):
Constant walking and standing during shift
May occasionally exert up to 25 pounds lift, carry, push, or pull objects
Visa Requirements: Must have proof of valid U.S. work authorization.
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
$50k-73k yearly est. 3d ago
Assistant Operations Manager | Full-Time | PPL Center
AEG 4.6
Allentown, PA jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Assistant OperationsManager directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager.
This role pays an annual salary of $43,888.00
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until April 3, 2026.
Responsibilities
Assume management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces.
Assume management of full-time and part-time Operations Supervisors and changeover crews to complete event conversions in a timely manner.
Interview, select, train, coach, evaluate, and discipline part time staff. Position will deliver a termination with approval.
Provide staff training for all employees and temporary workers.
Deliver and follow up on Performance Improvement procedures on a timely basis.
Ensure staff is working safely and are aware of proper safety guidelines.
Lead/coordinate staff training and safety programs.
Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required.
Assist or lead planning, directing, coordinating and review of work plans for facility operations.
Review and understand event documents to forecast staffing and equipment needs for all arena events.
Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities. Provide recommendations/improvements.
Oversee, monitor changeover and housekeeping crews, provide team support as required.
Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates/changes as necessary.
Maintains departmental equipment; notify Sr. OperationsManager when repairs are needed.
Provide excellent customer service to internal and external clients to provide a positive employee climate.
Qualifications
High school diploma or equivalent.
2-4 years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination.
An advanced degree in Facility Management or related field may be substituted for years of experience.
Basic computer skills in a Windows format including typing, data entry and email.
Advanced computer skills and experience with MS Word, Outlook, Excel preferred.
Ability to effectively lead a team and manage in a fast paced, high pressure environment.
Knowledge of OSHA standards/requirements; OSHA 10 certification preferred.
Forklift certification or ability to acquire within 90 days of employment.
Possess superior interpersonal, communication, and leadership skills.
Ability to communicate clearly and concisely in the English language, both orally and in writing.
Self-motivated and excellent organizational skills.
Possession of a valid Driver's License preferred.
Ability to work independently and as part of a team.
Ability to work long hours including a varied schedule of days, nights, weekends and holidays.
$43.9k yearly 6d ago
Extra Duty
Blue Valley School District 3.8
Overland Park, KS jobs
Other Classified (non-teaching/support)/Extra Duty
This is not an opening. Only apply to this position when instructed per High School Administrator or Human Resources.
Application Procedure:
Online
Hourly Rate of Pay:
$20.00
$20 hourly 4d ago
Extra Duty
Blue Valley School District 3.8
Overland Park, KS jobs
This is not an opening. Only apply to this position when instructed per High School Administrator or Human Resources. Education
$25k-30k yearly est. 7d ago
Director of Financial Operations - Core Admin
Columbia University In The City of New York 4.2
New York jobs
* Job Type: Officer of Administration * Regular/Temporary: Regular * Hours Per Week: 35 * Salary Range: $120,000 - $140,000 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
The Department of Medicine at Columbia University Irving Medical Center-the largest and one of the most dynamic departments within the institution-is seeking a motivated and detail-driven Director of Financial Operations to join our leadership team.
Reporting directly to the Department's Chief Financial Officer, this position plays a pivotal role in ensuring the integrity, compliance, and efficiency of the Department's financial operations. The Financial Operations Director will lead and support the financial close process (monthly, quarterly, and annual) in collaboration with the analytical team; strengthen internal controls; and uphold adherence to University, CUIMC, and federal compliance requirements, including Uniform Guidance.
This role is ideal for a highly organized, analytical, and collaborative professional who brings both precision and leadership to complex financial environments. The successful candidate will demonstrate strong interpersonal and communication skills, the ability to train and guide divisional teams, and the drive to enhance scalability and automation across processes.
Work Arrangement: On-site initially, with potential hybrid flexibility
Responsibilities
* Oversee and manage all aspects of the monthly, quarterly, and annual close processes in coordination with the Department's analytical and finance teams.
* Ensure financial operations comply with University, CUIMC, and federal regulations, including Uniform Guidance and other relevant policies.
* Review and approve departmental account reconciliations, including bank reconciliations for contract physician arrangements and other key financial activities.
* Propose and implement enhanced internal controls and process improvements to strengthen the Department's financial integrity and efficiency.
* Provide training, mentorship, and policy guidance to divisional finance staff to raise overall skill levels and ensure consistent compliance and accuracy.
* Collaborate with Division Administrators and department leaders to communicate policies, share insights, and promote best practices.
* Serve as a trusted advisor to the CFO, providing data-driven recommendations and supporting strategic decision-making.
* Foster a culture of accountability, teamwork, and continuous improvement across the finance function.
* Lead, develop, and support a small but growing team, encouraging professional growth and fostering operational excellence.
* Perform other related duties and special projects as assigned.
Minimum Qualifications
* Bachelor's degree required, preferably in Accounting, Finance, or a related discipline.
* At least 5 years of progressive experience in accounting, financial management, or operations, with demonstrated leadership or supervisory experience.
* Strong understanding of accrual accounting principles.
* Proven ability to manage complex financial processes and ensure compliance with institutional and regulatory standards.
* Exceptional attention to detail, analytical reasoning, and organizational skills.
* Proficiency in Microsoft Excel and other financial analysis tools.
* Excellent communication skills and the ability to engage effectively with diverse stakeholders at all levels.
* Demonstrated initiative, integrity, and a collaborative approach to leadership.
Preferred Qualifications
* CPA or public accounting experience a plus.
* Experience with PeopleSoft or similar ERP systems.
* Deep familiarity with Columbia University or CUIMC systems and policies strongly.
Other Requirements
* Successful completion of applicable compliance and systems training requirements.
Why Join Us
The Department of Medicine at Columbia University Irving Medical Center is one of the nation's premier academic departments - consistently ranked among the top five in NIH funding. Our faculty and staff are deeply committed to advancing medicine through exceptional clinical care, groundbreaking research, and world-class education.
Under the visionary leadership of our new Chair of Medicine, the department is entering an exciting period of strategic growth and innovation, expanding into cutting-edge areas such as genetics, genomics, and precision medicine.
Joining our finance team means being part of this transformative era - supporting the financial foundation that fuels discovery, clinical excellence, and educational advancement. You'll work alongside some of the most respected leaders in academic medicine, in a department that values professionalism, collaboration, and continuous learning.
This is an exceptional opportunity for a finance leader who is teachable, adaptable, and eager to make a meaningful impact - not just on processes and controls, but on the mission of improving human health through science and compassion.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
$120k-140k yearly 35d ago
Office Admin/Operations Manager
College Hunks Hauling Junk and Moving 3.6
Bremerton, WA jobs
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more...
COMPANY MISSION: Is to Move the World!
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day.
College Hunks Hauling Junk and Moving - Gig Harbor, WA is hiring a dynamic office manager, office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement.
About you:
Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.
A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company.
Please include a cover letter with a brief description of who you are, what our core values mean to you, and why you would be an asset to our organization.
Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing.
View a few YouTube videos to learn about us:
*******************************************
*******************************************
Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
College Hunks Hauling Junk and Moving - Gig Harbor, WA is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
$68k-89k yearly est. Auto-Apply 60d+ ago
Director, Operations Portfolio and Planning
College Board 4.6
Remote
Director, Operations Portfolio & Planning
College Board - Operations
Role Type: This is a full-time position
About the Team
College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated products to enhance the end-to-end delivery of digital assessments and all aspects of customer support.
The Knowledge, Learning & Operational Effectiveness team collaborates across all operational functions to design and deliver integrated solutions that power our core operations. Our mission is to create a connected ecosystem that supports College Board digital experiences, enabling operational efficiency and exceptional customer outcomes. From backend systems to educator-facing content, every solution we deliver is purposefully crafted to enhance the customer journey, ensuring seamless, intuitive, and impactful interactions at every stage.
About the Opportunity
As the Director, Operations Portfolio & Planning, you will create and lead a centralized portfolio management and planning capability within Operations. You will develop and maintain a single, integrated view of all operational initiatives, both the work Operations leads and the support required for product and program delivery, to ensure alignment, prioritization, and sequencing across teams and release cycles.
Working in partnership with Product, Program, Technology, and Operations leaders, you'll provide a single point of engagement and a unified “One Ops” view for roadmap integration ensuring Operations keeps pace with product timelines and launches. You'll ensure that Operations designs complete, connected solutions for how work gets done. This includes establishing clear pathways for automation and technology solution requests through a single, visible intake point that connects Operations to Technology and enables scalable, reusable solutions.
You'll drive the operational rhythm of the business by coordinating planning activities, creating transparency into priorities, dependencies, and ownership across Operations. As a spokesperson for Operations, you will represent the portfolio to internal and partner audiences communicating our collective roadmap, priorities, intended outcomes and advocating for shared wins with clarity and confidence.
In this role, you will:
Planning, Prioritization & Operational Rhythm (40%)
Lead planning strategies that shape the priorities for Ops internal platforms & product integration
Establish planning cadences across Operations supporting continuous intake, prioritization, and delivery routines that bring structure and predictability to how work flows.
Create transparency into work in progress and dependencies across Ops teams.
Manage the rhythm of execution by running internal reviews, surfacing blockers, escalating risks, and ensuring on-time delivery.
Communicate clearly with leaders and stakeholders on what is moving forward, when, and why.
Portfolio Strategy Integration & Roadmap Alignment (30%)
Work with stakeholders to maintain a consolidated view of product and program initiatives that intersect with operational initiatives, activities, and functions.
Organize engagements to ensure Operations' portfolio needs are captured. Facilitating Operations leaderships prioritization of features with robust analysis. And guiding efforts to ensure planning alignment between Operations, Product, Program, and Technology teams.
Ensure Ops delivery milestones are fully aligned with product launch timelines so the front stage and backstage stay in sync.
Establish an Ops cross-portfolio approach to analyze, document and deliver analytic insights and data that influence product and service design.
Support the evolution of Ops' Knowledge Management (KM) systems and learning development by maintaining team visibility on emerging and future operational systems and requirements.
Solution Enablement (30%)
Establish and manage a single intake process for technology solution requests, ensuring visibility and consistency across to deliver scalable solutions that improve efficiency.
Track and communicate the outcomes and impact of delivered solutions, using data to inform future prioritization decisions.
Advocate for Operations' portfolio priorities with stakeholders, identifying win-win opportunities to improve existing systems and ensuring new systems are ready to meet the unique needs of Operations and the customers it serves.
About You
7+ years of experience in operations planning, portfolio management, or product/program management within a complex, matrixed organization.
Strong understanding of product development and technology delivery lifecycles, with the ability to translate operational needs into clear, actionable work for technical teams.
Demonstrated success partnering with Product, Program, and Technology leaders to align goals, identify dependencies, and deliver complete, scalable solutions.
Highly comfortable operating in ambiguity: you can start from a blank slate, make sense of scattered inputs, and shape structure where none exists. You adapt quickly as new information surfaces and see ambiguity as an opportunity, not a blocker.
A collaborative, low-ego teammate who builds trust across diverse groups. You naturally work through influence rather than authority, and you're energized by shared ownership, joint problem-solving, and helping others succeed.
Exceptional organization and prioritization skills, with the ability to move multiple projects forward independently and collaboratively.
Strong analytical and problem-solving skills, using data to inform prioritization, assess impact, and measure delivery outcomes.
Excellent verbal and written communication skills, including facilitating planning sessions, leading reviews, and presenting to senior leadership.
Proven ability to influence and build relationships across diverse teams, bringing structure without adding bureaucracy.
Ability to travel 6-8 times a year to College Board offices or on behalf of College Board business.
All roles at College Board require:
A passion for expanding educational and career opportunities and mission-driven work
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
Authorization to work in the United States
About Our Process
Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.
What We Offer
At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
The hiring range for this role is $80,000-$135,000.
Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
We aim to make our best offer upfront, rooted in fairness, transparency, and market data.
We adjust salaries by location to ensure fairness, no matter where you live.
You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more.
#LI-REMOTE1
#LI-AP1
$80k-135k yearly Auto-Apply 20d ago
Operations and Event Manager
Windward School 4.2
White Plains, NY jobs
Job Description
Our Vision
A world where every child with a language-based learning disability is empowered to achieve unlimited success.
Objective
Serves as the principal support and customer service representative for the Operations Department and oversees building and event operations.
Duties and Responsibilities
Serve as the first point of contact for inquiries relating to building operations, facility rentals, events, security and food service.
Daily oversight of FMX (Events Management & CMMS Software) calendar and facilities service requests.
Work in coordination with the Director Physical Plant to ensure proper event staffing, security, and catering needs are met for all events.
Act as administrator for facilities:
Assign tickets
Business: Purchase orders, record retention, scheduling work in the absence of Director of Physical Plant, timekeeping, ordering, invoices, and others as assigned.
Staffing for events related overtime
Must be present when needed at after-hours school-wide events to oversee maintenance staff including but not limited to Back-to-School Picnic, Homecoming, Graduation, Schwartz Lecture, and various Board of Trustee events.
Position may be required to perform duties outside their normal responsibilities as needed and when requested.
Scheduling and Events
Manage the details of the school's annual master calendar and implement the use of FMX.
Lead the Calendar Committee in the scheduling of all practices, rehearsals, meetings, and events for all campus venues and most campus departments in the event management software system.
Work closely with the administration team to exercise concentrated vigilance of big-picture vision in scheduling of all reservations.
Resolve scheduling conflicts as necessary for events requiring Sr. Leadership attendance.
Support the planning and coordination of event logistics for all school events, including set-up, food, technology, maintenance, parking, and security needs.
Coordinate all furniture and large-scale facilities rentals needed for events on campus.
Ensure proper facilities staffing needs for event setups by overseeing Facilities Staff outlook calendar and Overtime Events schedule.
Routinely meet with departments planning large/high-profile events to ensure proper planning.
Manage all planning and logistics for annual Graduation ceremony.
Food Service
Coordinate catering needs with the overall FMX system and reporting process for the school.
Work with catering vendor to create menus and standardized service and pricing that is available to standardize and simplify process.
Manage contract with kitchen equipment service company.
Oversee quality and standards being met with food service provider and catering.
Initiate annual renewal of Kosher lunch program offering.
Transportation
Act as main point of contact for specific parking and general transportation concerns on all three campuses.
Oversee all school-owned bus maintenance cycle and registration.
Coordinate event-specific parking needs of off-site parking, shuttle service, and valet service.
Review and coordinate all school-financed parking passes and tickets.
Annual review of MVR form records for insurance and update of driver roster.
Security
Oversee the management and scheduling of security personnel and 3rd party contract.
Address all operational issues with security vendor.
Manage security coverage with account manager as needed for call outs.
Specific Requirements:
Excellent verbal and written communication skills.
Ability to speak and understand conversational Spanish required.
Strong clerical and organizational skills with a demonstrated initiative to build and implement improvements to office functions.
Experience managing event logistics from an operational standpoint (hotel, school, or other event management experience preferred). Innate ability to gather and organize a vast array of information related to the execution of concurrent and varying events.
Experience working within a large, complex organization and ability navigate the intricate and constantly evolving moving parts of such an organization.
Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
Experience with any ticketing or event management system preferred, but is not required.
A willingness to learn new software programs applicable to this position as needed.
Experience working in a school environment preferred.
A bachelor's degree is preferred.
Physical/Environmental Requirements:
Physical demands include lengthy periods of standing, use of computer and phones, and carrying heavy objects.
$94k-122k yearly est. 15d ago
Director of Product Operations
Teachstone 3.9
Remote
Do You Thrive on Innovation and Technology? At Teachstone, we're leading the charge in transforming education through innovative, tech-driven solutions. Founded in 2008, we revolutionized the industry with our Classroom Assessment Scoring System (CLASS ), a research-backed tool that measures teacher-child interactions proven to drive learning and lifelong achievement. We're not just making a difference-we're evolving how education is delivered.
Join a technology-focused team that's building cutting-edge platforms like my Teachstone, which integrates data and resources to streamline classroom observations and teacher development. At Teachstone, you'll help design and deliver impactful tools that empower educators to improve their interactions with students, driving real change and success in classrooms nationwide. Be part of the future of education with us!
Role Overview:
We're looking for an experienced operational leader to join our Product organization as Director of Product Operations. This role is responsible for building and scaling the systems, processes, and feedback loops that enable our Product teams to operate efficiently, launch confidently, and stay deeply connected to customer needs.
This is a highly visible, high-impact role that sits at the center of Product, Engineering, Design, Marketing, Sales, and Customer Success. You will own key operational functions including voice of customer programs, product process improvement, product tooling administration, and launch management, while directly managing our Product OperationsManager.
As a force multiplier for the Product organization, you will bring rigor, clarity, and structure to how we plan, build, launch, and learn-ensuring teams can focus on delivering meaningful customer and business value at scale.
Key Responsibilities
Product Operations Leadership
Manage and mentor the Product OperationsManager, ensuring strong execution across product launches, process improvement initiatives, and customer feedback programs.
Own and evolve Teachstone's product operating model, including planning cadences, cross-functional rituals, documentation standards, and decision-making frameworks.
Champion continuous improvement across the product lifecycle by identifying friction points and implementing scalable, repeatable solutions.
Partner closely with Product Management and Product Leadership to ensure operational clarity, consistency, and accountability across teams.
Define, communicate, and own the Product Operations roadmap, aligning operational initiatives to Product and company priorities while ensuring clear sequencing, resourcing, and measurable outcomes.
Voice of Customer
Launch Voice of Customer (VoC) program, ensuring consistent collection, synthesis, and dissemination of customer feedback across Product and the broader organization.
Partner with Marketing, Sales, Customer Success, Support, and Research & Evaluation to aggregate qualitative and quantitative insights into actionable themes.
Establish clear feedback loops to inform roadmap decisions, launch readiness, and post-launch iteration.
Enable Product teams with tools, dashboards, and summaries that make customer signals visible, trusted, and actionable.
Product Process Improvement
Design, document, and continuously improve product development processes to increase velocity, predictability, and cross-functional alignment.
Standardize best practices across discovery, build, delivery, launch, and post-launch learning while allowing flexibility for team needs.
Facilitate retrospectives and operational reviews to identify improvement opportunities and drive follow-through.
Support Product Managers with frameworks, templates, and coaching that reinforce outcome-oriented thinking and execution.
Product Tooling & Systems Administration
Serve as the primary owner and administrator of Product Operations tools (e.g., Pendo, Vistaly, Jira, Confluence).
Ensure tools are configured, maintained, and adopted in ways that support product workflows, insights, and reporting.
Partner with Data Engineering and Operations to ensure data integrity, consistency, and usability across systems.
Evaluate new tools and automation opportunities to reduce manual work and improve operational scale.
Launch Management & Cross-Functional Enablement
Own and evolve the product launch management framework, ensuring launches are well-coordinated, predictable, and customer-ready.
Partner with Marketing, Sales, Customer Success, and Support to align on messaging, enablement, readiness, and success metrics.
Facilitate launch readiness reviews, risk identification, and go/no-go decision-making.
Establish post-launch reviews to assess outcomes, gather learnings, and improve future launches.
Role Qualifications:
7-10 years of experience in Product Operations, Program Management, or Product Management within a SaaS organization.
Demonstrated experience building and scaling product operations processes in a cross-functional environment.
Proven ability to lead high-visibility, high-impact initiatives with structure, clarity, and follow-through.
Strong systems thinker with the ability to design operational workflows that scale with organizational growth.
Experience with product operating models (e.g., squad structures, continuous discovery).
Experience owning voice of customer programs, product launches, and product tooling ecosystems.
Comfort administering and optimizing tools such as Pendo, Jira, Confluence or similar platforms.
Exceptional communication and facilitation skills, with the ability to influence without authority.
People management experience with a track record of developing high-performing team members.
Growth mindset around leveraging AI, automation, and emerging tools to improve operational efficiency and insight generation.
What We Offer:
Fair, Competitive Pay: We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don't influence your pay.
Salary Range: $135,000-155,000
Comprehensive benefits: Medical/dental, 401(k), PTO, insurance, development opportunities. Details provided at offer. Eligibility depends on your role and employment status.
Ready to Make a Difference?
At Teachstone, we believe that every interaction shapes a brighter future. If you're passionate about transforming education and want to be part of a team that's committed to meaningful impact, we want to hear from you. Apply today and help us create classrooms where every child thrives!
We encourage all individuals to apply and bring their unique perspectives to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other characteristic protected by law. We value the different experiences and ideas our team members bring and believe they are essential to solving complex challenges and driving our mission forward.
$135k-155k yearly Auto-Apply 5d ago
Director of Operations - North Atlantic
School of Rock 3.0
Canton, MA jobs
Job Description
Youth Enrichment Brands (YEB) is the nation's leading youth activities platform, offering best-in-class camps, classes, leagues, and lessons for over one million kids each year. The YEB mission is to help as many kids as possible discover and develop their passion while building critical skills for life.
YEB encompasses i9 Sports (the nation's largest youth sports league franchisor), School of Rock (the most revolutionary music education school in the world), Streamline Brands (the leading franchisor of swim school concepts), US Sports Camps (the official provider of Nike Camps), and more premier youth activity brands. Please visit *********** to learn more.
The Director of Operations (DO) - North Atlantic for The School of Rock is the primary liaison between the franchise community and the corporate team
.
The DO will build and maintain effective trusted relationships with Franchise Owners. They will offer support and guidance to ensure franchise schools and the system thrive by delivering outstanding music programs, running efficient operations, and driving system-wide growth. They will serve as a brand consultant, providing operational support, insights, and expertise across departments within School of Rock to drive both departmental and company-wide initiatives, ensuring more effective execution and fostering transformative innovation.
The Director of Operations is a remote position, with a strong preference for candidates to be based in the Northeast
RESPONSIBILITIES:
Franchisee Support:
Work closely with franchisees to drive operational efficiency by ensuring adherence to brand standards, operational guidelines, and performance benchmarks. Provide ongoing support and training on processes and systems.
Analyze franchise performance data to identify trends, areas for improvement, and opportunities for growth. Offer franchisees strategic recommendations to enhance profitability, customer satisfaction, and overall business performance.
Conducts annual visits to franchise-owned schools and regular online meetings with franchise owners to build and maintain trusted relationships between the franchisor and the franchisee.
Provide support and guidance, in conjunction with the Compliance department, to franchise owners to ensure they are aware of and in adherence to all required safety, and compliance standards.
Provide online support to franchise owners via help desk submissions and support calls.
Collaborate with franchisees and Marketing to develop and implement local marketing initiatives that align with national campaigns and brand messaging. Provide guidance on digital marketing strategies and community engagement.
Assist in identifying potential opportunities for franchise expansion and growth within their market. Provide insights into territory management, new store openings, and market trends.
Assist in facilitating and supporting conventions, regional meetings, and other key business events.
Brand Awareness and Innovation:
Assist with the successful operation and testing of new operational concepts, programming changes, or technology considered for system-wide implementation.
Partner with other School of Rock departments to execute company-wide and departmental initiatives
Partner with other YEB business units to help drive brand awareness, develop and execute cross-marketing opportunities, and identify new opportunities for enterprise growth and operational efficiency.
Consult with appropriate operations leaders and other departments to identify additional support and training needs to improve gaps in franchise school operations.
Serve as an expert in managing and running schools with on-going knowledge of our programs and best practices in both franchise-owned and company-owned schools.
Maintain expert knowledge of the Franchisor/Franchisee agreement and the associated mutual obligations.
Engage SoR music leaders to consult on delivering an exceptional music education experience for students delivering strong engagement with each child and maximizing student enrollment.
Protects the School of Rock brand and students by reinforcing safety standards and practices.
Cultivates a collaborative environment across the corporate team, in particular the Operations Team to support a consistent "one brand" vision.
Participates in seminars and completes company-approved training programs to stay informed on industry trends and continuously enhance professional job-related skills.
Communications and Administrative:
Manage travel against the annual budget.
Manages individual G&A budget.
Completes and submits all reports, documentation, and other administrative requirements in a timely manner.
REQUIREMENTS:
Bachelor's degree preferred.
3-5 years of multi-unit Operations experience
Actively develops open and trusted relationships with internal partners (franchisees, and stakeholders).
Effectively communicates and positively influences direct reports, franchisees, and stakeholders and stakeholders.
Possesses a high degree of self-motivation with a proven track record of achieving results.
Strong financial acumen, analytical, problem-solving, negotiation and influencing skills.
Ability to handle multiple tasks within a constantly changing and demanding environment. Strong project management and organizational skills; demonstrated track record for flexibility and urgency in prioritizing and organizing projects.
Passion for helping franchise owners succeed and grow their businesses.
Commitment to continuous learning and professional development
Excellent communication (written and oral) skills.
Expert-level skill with various software productivity tools.
Expert-level skill with various operational point-of-sale (POS) systems.
Passion, love, knowledge and/or experience in music, the arts and/or education are highly desirable
Strong connection to School of Rock's mission
Extensive travel is required for this position (at least 25% travel)
#indspo
$75k-126k yearly est. 12d ago
Director of Systems Administration & Operations
Villanova University 4.1
Pennsylvania jobs
Posting Number: 20254510S Position Title: Director of Systems Administration & Operations Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 712-UTS - Operations
Why work at Villanova?
* Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
* Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum.
* Villanova's most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.
Reporting to the Executive Director of Cloud & Research Computing Systems, the Director of Systems Administration & Operations collaborates closely to oversee the day-to-day operations of the IT infrastructure with a focus on reliability, optimizing cost, performance, security, and user satisfaction. The role provides strategic leadership in planning and managing data centers and hosting operations, production support, systems, and network operations services. It ensures that service levels and system performance meet organizational requirements while maintaining a strong security posture. The position is responsible for aligning IT resources to balance immediate operational needs with long-term strategic objectives, driving continuous improvement initiatives, and fostering strong relationships with both internal stakeholders and external partners.
Additionally, this role oversees enterprise monitoring platforms, backup and recovery services, and cloud service delivery, including the management of Windows and Linux system administrators, to ensure the reliability, scalability, and security of infrastructure across both on-premise and cloud environments.
Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.
Duties and Responsibilities:
Strategic Planning
* Lead planning activities to define future directions for enterprise systems based on support metrics, customer experience, and alignment with Villanova's mission.
* Assist UTS leadership in the development and enforcement of forward-looking IT guidelines, standards, procedures, and policies.
* Research and evaluate emerging technologies to inform future infrastructure strategies that enhance scalability, automation, and security across on-premise and cloud environments.
* Collaborate with peer institutions and external partners to exchange best practices and identify innovative solutions that advance Villanova's IT strategic plan.
* Collaborate with leadership and the Project Management Office to develop project plans, resource estimates, and cost-of-service analyses aligned with institutional priorities.
Organizational Leadership
* Foster a high-performing, inclusive team culture committed to technical excellence and customer service.
* Mentor and coach staff, conduct performance evaluations, and support professional growth and career development.
* Participate in recruiting, hiring, and onboarding technical staff to ensure strong team alignment and integration.
* Promote cross-unit collaboration, transparency, and accountability aligned with UTS's RESTLESS values and Villanova's Augustinian mission.
* Lead and manage a team of systems administrators, including Linux and Windows platforms, responsible for enterprise service delivery across on-premise and cloud environments.
* Facilitate knowledge transfer and collaboration between teams within UTS and across campus departments.
Operational Excellence
* Provide oversight of 24×7 operations across physical data centers and cloud environments supporting production and development/test systems.
* Monitor and analyze system health, utilization, capacity, and performance through enterprise monitoring and planning tools.
* Oversee and approve change requests for all production systems to ensure stable, secure, and predictable operations.
* Develop and maintain documented system policies, procedures, and operational standards to ensure consistency, compliance, and efficiency across UTS.
* Manage a complex portfolio of operational projects related to enterprise architecture and service delivery lifecycle, including work prioritization, resource allocation, and maintenance scheduling for reliable, predictable performance.
* Prepare business cases, quotes, and procurement justifications for equipment and services to support ongoing infrastructure operations and projects.
* Contribute to the design, testing, and maintenance of Villanova's Continuity of Operations, Disaster Recovery, and Business Continuity plans to ensure system resilience and compliance.
* Lead the implementation and continuous improvement of enterprise monitoring, alerting, and backup/recovery platforms.
* Engage in Continual Service Improvement (CSI) activities to evaluate systems and processes, identify opportunities for efficiency, and enhance overall service quality and customer experience.
* Ensure infrastructure operations support compliance, business continuity, and disaster recovery requirements.
Minimum Qualifications:
Formal Education
* Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline.
Work Experience
* Minimum of 10 years of experience in information technology, systems administration, or infrastructure operations.
* Minimum of 3 years of leadership experience managing cross-functional technical teams.
* Proven experience overseeing enterprise-level systems and hybrid environments (on-premise and cloud).
* Demonstrated success improving reliability, performance, and security in complex IT environments.
Work Skills (e.g., written and verbal communication skills)
* Strong leadership, strategic planning, and project management skills.
* Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences.
* Proven ability to foster collaboration, transparency, and accountability consistent with Villanova's RESTLESS values.
* Demonstrated success managing multiple priorities and initiatives in a fast-paced environment.
* Strong analytical and problem-solving abilities, with a focus on continuous improvement and innovation.
* Commitment to customer-focused service delivery and operational excellence.
Specific Job Knowledge (e.g., knowledge of principles and procedures related to field and area)
* Broad understanding of enterprise infrastructure, including servers, storage, virtualization, and network technologies.
* Knowledge of cloud-based platforms (Azure preferred; AWS or similar acceptable).
* Familiarity with business continuity, disaster recovery, and security best practices.
* Working knowledge of IT service management frameworks (e.g., ITIL).
Preferred Qualifications:
Formal Education
* Master's degree in Computer Science, Information Systems, Engineering, or a related field.
* Advanced training or professional coursework in cloud computing, systems architecture, or information security.
* Relevant industry certifications such as ITIL Foundation, Microsoft Azure Administrator Associate, or AWS Solutions Architect.
Work Experience
* Experience leading modernization or transformation initiatives in hybrid on-premise and cloud environments.
* Prior experience in higher education or other complex, service-oriented organizations.
* Demonstrated success developing infrastructure roadmaps or strategic modernization plans.
Physical Requirements and/or Unusual Work Hours: Special Message to Applicants:
Please Note: To be considered for this role, candidates must live within a commutable distance to Villanova University in Villanova, PA.
Posting Date: 01/09/2026 Closing Date (11:59pm ET): Salary Posting Information:
This position falls within salaried grade 20 and the range for this position is $131,200-170,500. The final salary will be determined with consideration of several factors including the selected candidate's qualifications, department budget availability, market data, and internal equity.
Salary Band: 20 Job Classification: exempt
References Needed
References Needed
Minimum Number of References Needed 3 Maximum Number of References Needed 3
$59k-76k yearly est. 13d ago
Site Operations Talent Community
Mara 3.8
Oklahoma jobs
MARA's culture is built on core values that guide everything we do: Set a New Standard, Lead With Action, Defy the Odds, and Trust Each Other. These values shape a workplace where challenges are met with action and progress is constant, creating an environment where people and ideas thrive.
MARA's leadership emphasizes accountability, reliability, and collaboration across field and corporate teams, fostering strong alignment between operations, HR, and compliance. Leaders focus on setting clear expectations, training and development, and rewarding dependable performance.
Hear more about our culture here: *************************************************
MARA Hiring Event
Friday, November 21st from Noon - 6:00 PM
The Hampton Inn in Guymon (1202 NE 6th St, Guymon, OK 73942)
Multiple opportunities for Technicians and Supervisors:
Competitive pay starting at $24 an hour plus overtime
100% company paid health insurance benefits for you and your family
Highly engaged team with great leadership
Two shifts available: 12-hour day or 12-hour night
Miner Technician I: Responsible for maintaining and repairing mining equipment, ensuring efficient operations in compliance with safety standards. Troubleshooting and implementing preventive maintenance procedures will be key aspects of the role.
Shift Lead: Responsible for overseeing daily operational activities and ensuring production goals are met efficiently, safely, and in compliance with company standards. This position plays a key leadership role in coordinating team members, maintaining workflow, and supporting a culture of safety, quality, and continuous improvement.
$24 hourly Auto-Apply 60d+ ago
Director of Operations
Oral Roberts University 4.1
Tulsa, OK jobs
ABOUT US
Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!
JOB DESCRIPTION
- FULL TIME
The Director of Operations provides strategic and operational leadership to ensure the efficient, effective, and compliant functioning of university administrative and operational services. This role oversees day-to-day operations, process improvement initiatives, resource management, and cross-departmental coordination to support the university s academic mission, student experience, and long-term strategic goals. Position to start prior to May 1st, 2026.
RESPONSIBLITIES
Operational Leadership
Direct and oversee university-wide operational functions, including facilities, campus grounds, commercial real estate, construction projects, food services, auxiliary services, event management, and administrative support units.
Develop, implement, and monitor operational policies, procedures, and best practices.
Ensure smooth daily operations while anticipating and addressing operational challenges.
Creates an environment of excellence
Strategic Planning & Process Improvement
Partner with senior leadership to align operational strategies with institutional goals.
Analyze operational data and performance metrics to inform decision-making.
Financial & Resource ManagementManageoperational budgets, forecasting, and cost controls.
Oversee vendor contracts, purchasing, and service agreements.
Ensure responsible stewardship of university resources.
People Management
Recruit, develop, and manageoperational staff and managers.
Foster a culture of accountability, collaboration, and continuous improvement.
Conduct performance evaluations and support professional development.
Compliance & Risk Management
Ensure compliance with federal, state, and local regulations, accreditation standards, and university policies.
Identify operational risks and develop mitigation strategies.
Support emergency preparedness and business continuity planning.
Cross-Functional Collaboration
Serve as a key liaison between academic units, administrative departments, and external partners.
Support faculty, staff, and students by delivering high-quality operational services.
Lead or participate in university-wide committees and initiatives
REQUIREMENTS
Knowledge & Experience:
Master s degree MBA.
Experience in a university or multi-campus environment.
Familiarity with campus management systems and enterprise software.
Campus grounds and facilities experience
Construction project management experience
Commercial real estate experience
Large food service operation experience
Camps/Event/Conference management experience
Skills & Abilities:
Strategic and analytical thinking
Strong leadership and people-management skills
Excellent communication and stakeholder engagement abilities
Financial acumen and contract management expertise
Ability to manage multiple priorities and projects in a fast-paced environment
Must maintain a high level of confidentiality of information.
Maintains compliance with the Family Educational Rights and Privacy Act (FERPA).
Equal Employment Opportunity:
Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.
$59k-83k yearly est. 13d ago
{"title":"Director of Operations"}
Oral Roberts University 4.1
Tulsa, OK jobs
ABOUT US Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!
JOB DESCRIPTION
* FULL TIME
The Director of Operations provides strategic and operational leadership to ensure the efficient, effective, and compliant functioning of university administrative and operational services. This role oversees day-to-day operations, process improvement initiatives, resource management, and cross-departmental coordination to support the universitys academic mission, student experience, and long-term strategic goals. Position to start prior to May 1st, 2026.
RESPONSIBLITIES
Operational Leadership
* Direct and oversee university-wide operational functions, including facilities, campus grounds, commercial real estate, construction projects, food services, auxiliary services, event management, and administrative support units.
* Develop, implement, and monitor operational policies, procedures, and best practices.
* Ensure smooth daily operations while anticipating and addressing operational challenges.
* Creates an environment of excellence
Strategic Planning & Process Improvement
* Partner with senior leadership to align operational strategies with institutional goals.
* Analyze operational data and performance metrics to inform decision-making.
Financial & Resource Management
* Manageoperational budgets, forecasting, and cost controls.
* Oversee vendor contracts, purchasing, and service agreements.
* Ensure responsible stewardship of university resources.
People Management
* Recruit, develop, and manageoperational staff and managers.
* Foster a culture of accountability, collaboration, and continuous improvement.
* Conduct performance evaluations and support professional development.
Compliance & Risk Management
* Ensure compliance with federal, state, and local regulations, accreditation standards, and university policies.
* Identify operational risks and develop mitigation strategies.
* Support emergency preparedness and business continuity planning.
Cross-Functional Collaboration
* Serve as a key liaison between academic units, administrative departments, and external partners.
* Support faculty, staff, and students by delivering high-quality operational services.
* Lead or participate in university-wide committees and initiatives
REQUIREMENTS
Knowledge & Experience:
* Masters degree MBA.
* Experience in a university or multi-campus environment.
* Familiarity with campus management systems and enterprise software.
* Campus grounds and facilities experience
* Construction project management experience
* Commercial real estate experience
* Large food service operation experience
* Camps/Event/Conference management experience
Skills & Abilities:
* Strategic and analytical thinking
* Strong leadership and people-management skills
* Excellent communication and stakeholder engagement abilities
* Financial acumen and contract management expertise
* Ability to manage multiple priorities and projects in a fast-paced environment
* Must maintain a high level of confidentiality of information.
* Maintains compliance with the Family Educational Rights and Privacy Act (FERPA).
Equal Employment Opportunity:
Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Salary Range
$92,000.00 - $146,750.00
Overview
Position Focus:
The Associate Director, Executive Chef - Auxiliary/Retail Operations reports to the Yale Hospitality Senior Director of Culinary with a dotted line to the Senior Director of Auxiliary Operations. This position oversees quality assurance, menu planning, food costing, culinary training, testing, competency evaluations, and special events for Schwarzman Center, Retail and Catering culinary teams. The candidate must possess subject matter expertise in culinary trends, health and wellness, sustainability, food ingredient and allergens, product specifications, large-scale food service production methodologies, financial menu planning, and sanitation. This position will collaborate with the operational team for the successful execution of Yale Hospitality's memorable food experiences and to reduce food waste. This position will nurture a positive, collaborative, and inclusive culture for the benefit and wellbeing of our employees that prioritizes continuous learning and professional development as well as embodies the department's values and purpose.
Menu and Food:
In collaboration with leadership, designs food choice architecture and menus aligned with the values of health and wellness, sustainability, seasonality, diversity, inclusion, and deliciousness. Collaborates with Nutritionist, Registered Dietitians, and Health and Wellness Manager to identify and accommodate any special dietary needs, including allergens, performance, and functional food requirements of the students. Continuously assesses the menu's performance and actively seeks feedback to design new and improved choices. Leverages technology (i.e., Jamix) to drive efficiencies and consistency across all facets of food management: including recipe creation, recipe modifications, and ordering integration with YH Culinary Support Center (CSC) and suppliers. Develops menus based on food/plate cost targets and/or food cost margins. Develops seasonal/limited time offerings and menu items to build promotional campaigns around to drive variety perception. Seeks out and identifies new trends in food, equipment, presentation and ingredients to continually drive innovation into retail and auxiliary menus.
Training and Testing:
Assesses the needs and, in collaboration with the Training Manager, designs and executes ongoing targeted culinary training programs for the culinary team. Collaborates with key stakeholders to design, administer, and evaluate cooks' testing and rating; communicate the outcome to appropriate parties. Supervisory support for the Culinary Apprenticeship Program for ongoing evaluation and enhancement of the program. Performs regular evaluation of food taste, presentation, and quality execution of recipes and menus across all auxiliary dining operations; provides reports to Senior Director of Operations and Director for Culinary Excellence and Inspiration.
Menu Management:
Collaborates with the Director of Culinary Excellence and Inspiration to create, revise, update, and implement YH policies and standard operating procedures regarding quality assurance and standardized recipe techniques. Assists the Director of Culinary Excellence with analyzing food cost and makes recommendations based on seasonality, market trends, product usage and availability to enhance the menu cycle while ensuring departmental goals are achieved. Promotes a culture of excellence in hospitality by developing best-in-class operating practices, training, and compliance. Develops the concepts, program ideas and other relevant information into the culinary operational method. Drives the development of new menus and concepts to support special events, reunions, and summer conferences.
Other:
Collaborates with the Director of Supply Chain and Sustainability to utilize cost-saving opportunities, leverage vendor support, and maximize sustainability goals. Utilizes exceptional culinary and communication skills to interact effectively with clients and constituents of the University at all levels. Represents the Yale Auxiliary Hospitality team to students, faculty, staff, and guests positively and professionally. Continually strengthen the team's effectiveness with a relentless focus on innovation paired with "think-big" improvement opportunities. Leads a team of chefs & cooks across Auxiliary Operations. Supports the execution of Campus wide special events, catering events and reunions. Performs other duties as assigned.
Preferred Education and Experience:
Bachelor's Degree in Culinary Arts or related field and seven years of experience in similar role with increasing responsibility in culinary management or an equivalent combination of education and experience.
Physical Requirements
Sustained standing; frequent bending. Move, lift, and carry supplies, equipment, and materials weighing up to twenty-five pounds without aid from floor to waist height and twenty pounds to shoulder height. Carry supplies up or down stairs if necessary.
* Please disregard the following essential duties; which are outdated. The details above represent the updated .
Job Profile Summary:
The Associate Director, Executive Chef, Residential Dining reports to the Senior Director of Residential Operations Yale Hospitality with a dotted line to the Director of Culinary Excellence and Inspiration of YH. This position oversees quality assurance, menu planning, culinary training, testing, competency evaluations, and special events for all residential dining culinary teams. The candidate must possess subject matter expertise in culinary trends, health and wellness, sustainability, food ingredient and allergens, product specifications, large- scale food service production methodologies, and sanitation. This position will collaborate with the operational team for the successful execution of Yale Dining's memorable food experiences and to reduce food waste.
:
Menu and Food:
In collaboration with leadership, designs food choice architecture and menus aligned with the values of health and wellness, sustainability, seasonality, diversity, inclusion, and deliciousness. 2. Collaborates with Nutritionist, Registered Dietitians, and Health and Wellness Manager to identify and accommodate any special dietary needs, including allergens, performance, and functional food requirements of the students. 3. Continuously assesses the menu's performance and actively seeks feedback to design new and improved choices. 4. Leverages technology (i.e., Jamix) to drive efficiencies and consistency across all facets of food management: including recipe creation, recipe modifications, and ordering integration with YH Culinary Support Center (CSC) and suppliers.
Training and Testing:
1.Assesses the needs and, in collaboration with the Training Manager, designs and executes ongoing targeted culinary training programs for the culinary team. 2. Collaborates with key stakeholders to design, administer, and evaluate cooks' testing and rating; communicate the outcome to appropriate parties. 3. Supervisory lead for the Culinary Apprenticeship Program for ongoing evaluation and enhancement of the program. 4. Performs regular evaluation of food taste, presentation, and quality execution of recipes and menus across all residential dining operations; provides reports to Senior Director of Operations and Director for Culinary Excellence and Inspiration.
Menu Management:
Collaborates with the Director of Culinary Excellence and Inspiration to create, revise, update, and implement YH policies and standard operating procedures regarding quality assurance and standardized recipe techniques. 2. Assists the Director of Culinary Excellence with analyzing food cost and makes recommendations based on seasonality, market trends, product usage and availability to enhance the menu cycle while ensuring departmental goals are achieved. 3. Promotes a culture of excellence in hospitality by developing best-in-class operating practices, training, and compliance. 4. Develops the concepts, program ideas and other relevant information into the culinary operational method. 5. Drives the development of new menus and concepts to support special events, reunions, and summer conferences.
Other:
1. Collaborates with the Director of Supply Chain and Sustainability to utilize cost-saving opportunities, leverage vendor support, and maximize sustainability goals. 2. Utilizes exceptional culinary and communication skills to interact effectively with clients and constituents of the University at all levels. 3. Represents the Yale Residential Colleges Hospitality team to students, faculty, staff, and guests positively and professionally. 4. Continually strengthen the team's effectiveness with a relentless focus on innovation paired with "think-big" improvement opportunities. 5. Leads a team of Area Executive Chefs across residential dining. 6. Oversight of rounds cooks. 7. Performs other duties as assigned.
Principal Responsibilities
Menu and Food: 1. In collaboration with leadership, designs food choice architecture and menus aligned with the values of health and wellness, sustainability, seasonality, diversity, inclusion, and deliciousness. 2. Collaborates with Nutritionist, Registered Dietitians, and Health and Wellness Manager to identify and accommodate any special dietary needs, including allergens, performance, and functional food requirements of the students. 3. Continuously assesses the menu's performance and actively seeks feedback to design new and improved choices. 4. Leverages technology (i.e., Jamix) to drive efficiencies and consistency across all facets of food management: including recipe creation, recipe modifications, and ordering integration with YH Culinary Support Center (CSC) and suppliers. Training and Testing: 1. Assesses the needs and, in collaboration with the Training Manager, designs and executes ongoing targeted culinary training programs for the culinary team. 2. Collaborates with key stakeholders to design, administer, and evaluate cooks' testing and rating; communicate the outcome to appropriate parties. 3. Supervisory lead for the Culinary Apprenticeship Program for ongoing evaluation and enhancement of the program. 4. Performs regular evaluation of food taste, presentation, and quality execution of recipes and menus across all residential dining operations; provides reports to Senior Director of Operations and Director for Culinary Excellence and Inspiration. Menu Management: 1. Collaborates with the Director of Culinary Excellence and Inspiration to create, revise, update, and implement YH policies and standard operating procedures regarding quality assurance and standardized recipe techniques. 2. Assists the Director of Culinary Excellence with analyzing food cost and makes recommendations based on seasonality, market trends, product usage and availability to enhance the menu cycle while ensuring departmental goals are achieved. 3. Promotes a culture of excellence in hospitality by developing best-in-class operating practices, training, and compliance. 4. Develops the concepts, program ideas and other relevant information into the culinary operational method. 5. Drives the development of new menus and concepts to support special events, reunions, and summer conferences. Other: 1. Collaborates with the Director of Supply Chain and Sustainability to utilize cost-saving opportunities, leverage vendor support, and maximize sustainability goals. 2. Utilizes exceptional culinary and communication skills to interact effectively with clients and constituents of the University at all levels. 3. Represents the Yale Residential Colleges Hospitality team to students, faculty, staff, and guests positively and professionally. 4. Continually strengthen the team's effectiveness with a relentless focus on innovation paired with "think-big" improvement opportunities. 5. Leads a team of Area Executive Chefs across residential dining. 6. Oversight of rounds cooks. 7. Performs other duties as assigned. Required Education and Experience Bachelor's Degree in Culinary Arts or related field and seven years of experience in a similar role, with increasing responsibility in culinary management or an equivalent combination of education and experience. Physical Requirements Sustained standing; frequent bending. Move, lift, and carry supplies, equipment, and materials weighing up to twenty-five pounds without aid from floor to waist height and twenty pounds to shoulder height. Carry supplies up or down stairs if necessary.
Job Posting Date
12/09/2025
Job Category
Manager
Bargaining Unit
NON
Compensation Grade
Administration & Operations
Compensation Grade Profile
Senior Manager; Senior Program Leader (26)
Time Type
Full time
Duration Type
Staff
Work Model
Location
246 Church Street, New Haven, Connecticut
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.