Senior Line Engineer
Los Angeles, CA job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet of operational aircraft to ensure the timely return to service. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines as well as operational engineering functions. Studies, analyzes, and seeks solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components. Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program, configuration, and serviceability criteria ensuring safe and legal operations. Analyzes and implements regulatory requirements. Evaluates the effects of modifications or new equipment on reliability and performance. Evaluates the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability. Authors, designs, tests, and manages projects. Communicates with customers on technical issues, work scope recommendations, and failure investigations. Interfaces with internal and external organizations regarding specific aircraft and component issues.
This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required.
Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability, and operational efficiency.
Organize and manage the priorities for assigned responsibilities and accomplish the work processes to meet all the deliverables for operational needs, projects, and program changes/technical specification revisions.
Shifts are dependent on work location and assignment and will be designated during the interview process as required. It is important to note that shifts may change based on the needs of the operation.
Work Schedule: 7.00pm PST- 6.30am PST
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree or related experience in Engineering (Mechanical, Electrical, Aerospace), related technical field or equivalent relative work experience
Senior Line Engineer I: 5-8 years
Senior Line Engineer II: 8 years +
Ability to interpret complex and technical Engineering and OEM documents.
Highly detailed level project development and management for regulatory compliance modifications, and overall ownership of specific systems
Must have the ability to communicate detailed, technical information under time-bound and stressful situations.
Successful candidate will have working knowledge of airline or OEM operations.
Knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics
Must be available to work any shift including nights and weekends as well as holidays.
Must be legally authorized to work in the United States for any employer without sponsorship.
Successful completion of interview required to meet job qualification.
Reliable, punctual attendance is an essential function of the position.
What will help you propel from the pack (Preferred Qualifications):
OEM Structural Repairs for Engineers Training (Boeing/Airbus) with portfolio of designing major repairs for aircraft structures; metallic or composite
Work within specific ATA Airline Chapters
Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines
Excellent communication and technical writing ability
Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145)
CATIA/AUTOCAD experience
The base pay range for this role is $97,945.00 to $133,540.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Project Manager
San Diego, CA job
MANTECH seeks a motivated, career and customer-oriented Project Manager to join our team onsite in San Diego, CA. This is an onsite position.
Join the Navy's Continuous Training Environment (NCTE) program and contribute to the evolution of warfighter readiness. We provide critical engineering and technical expertise for the U.S. Navy's premier Live, Virtual, Constructive (LVC) training capability. Our work involves seamlessly integrating live training with synthetic systems to create highly realistic and complex global training environments. We also drive the development of advanced representations for joint, theater, and national systems, and model new weapons technologies and emerging threats, ensuring our forces are prepared for any challenge.
Responsibilities include but are not limited to:
Lead and coordinate the scoping, technical requirements gathering, estimating, and planning for single or multiple projects or work streams
Coordinate systems development for major applications, define project requirements including information and data needs, business analysis and programming
Coordinate all meetings and interface with business units, staff and service providers
Direct and manage project development from beginning to end while defining the project scope, goals and deliverables
·Determine if external consultants or contractors should be added to the internal project and/or development team(s) in order to successfully complete the project
Daily Management and coordination of all technical and logistical aspects of a project including timelines, risks, risk mitigation strategies, action items and change requests
Minimum Qualifications:
Bachelors degree and 7+ years of relevant Project Management experience, OR an Associates degree and 10+ years of relevant Project Management experience, OR a High School Diploma and 13+ years of relevant Project Management experience
Experience with planning and developing project schedule
Experience with resource management
Experience with managing cost, schedule, and performance
Preferred Qualifications:
PMP Certification
Prior experience with Navy
Prior experience with Navy Continuous Training Environment program.
Clearance Requirements:
US Citizenship required and an Active Secret Security clearance
Physical Requirements:
Up to 25% travel required or as needed
Must be able to remain in a stationary position 50%
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Information Technology Assurance Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Senior Director, PCB and PCBA Group Leader
Santa Clara, CA job
NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology-and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent. As an NVIDIAN, you'll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.
What you will be doing:
Partner with Design Engineering to drive the end-to-end roadmap for PCB and PCBA technologies across all NVIDIA product lines, from early R&D through mass-production readiness.
Lead strategic sourcing, quality, delivery, and commercial management of the global PCB supply base, ensuring capability, resilience, and readiness for rapid growth.
Develop and implement technical plans and programs that advance PCB and PCBA technologies in both the short and long term, ensuring suppliers have the capacity and capability to support mass-production volumes.
Plan and execute advanced R&D programs for next-generation PCB and PCBA/SMT technologies including materials, interconnect structures, and assembly processes to achieve high yields, strong reliability, and readiness for Data Center, Networking, Gaming, and Automotive products.
Partner closely with U.S. and Israeli Hardware and Signal Integrity teams to anticipate and support PCB, PCBA, and SMT requirements early in the design cycle.
Partner with leading PCB fabricators and material suppliers to shape next-generation technologies, guide their development roadmaps, and qualify new processes and materials for reliable mass production.
Select, pre-qualify, secure capacity, and allocate market share for PCB suppliers across NPI and mass-production demands.
Manage all engineering and NPI quick-turn PCB/PCBA builds, ensuring industry-leading cycle times, quality, and predictability.
What we need to see:
B.S. or higher in Materials Science, Chemistry, Electrical Engineering, or related technical discipline or equivalent experience.
20+ overall years of experience across PCB and PCBA/SMT technologies, including at least 10 years leading large, global, cross-functional engineering or manufacturing technology organizations.
Demonstrated mastery of PCB technology development including laminate systems, interconnect structures, HDI/multilayer stackups, fabrication processes, and reliability engineering.
Strong hands-on background in PCBA and SMT manufacturing, including solder materials, adhesives, underfill, thermal materials, stencil and reflow processes, DFM/DFT, SPC, FA, and high-reliability assembly.
Proven experience managing and developing global PCB supply bases, including technology roadmaps, qualifications, quality programs, capacity strategies, and supplier performance management.
Experience supporting high-reliability markets (Automotive, Aerospace, Defense, Medical) with rigorous process control and reliability requirements is a strong plus.
Established ability to partner deeply with Hardware, Signal Integrity, and Reliability Engineering teams, both domestic and offshore, with a track record of solving complex design-to-build challenges.
Demonstrated success operating at executive scale strong leadership presence, clear communication, decisive problem solving, and the ability to influence senior stakeholders across Engineering, Operations, and Suppliers.
A builder's mindset with high motivation, strong analytical thinking, creativity, and a passion for developing new technologies and elevating global manufacturing capability.
With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. Are you creative and autonomous? Do you love a challenge? If so, we want to hear from you. Come, join our growing team and help us build the scalable communication platforms driving our success in this multifaceted and quickly growing field.
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 292,000 USD - 442,750 USD.
You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until November 24, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Auto-ApplyPersonnel Security Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA.
The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide day to day PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Build and Maintain tracking spreadsheets/databases for customer PERSEC activities.
Provide support for the security awareness and education programs.
Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative.
Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions.
Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access.
Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information.
Receive and/or transmit classified visit requests as necessary to meet customer needs.
Minimum Qualifications:
Bachelor's degree; an additional 4 years of related experience might be considered for a degree.
6 + years of related experience.
4 + years of relevant SCI or SAP experience.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Clearance Requirements:
Current Top Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program Information.
Willingness to submit to a Counterintelligence polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Network/System Administrator
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA.
The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service.
Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Interface with local customers and provide IT related support to quickly resolve problems.
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required.
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required.
Attend planning and requirements meetings with IT staff, Program Managers and customers as required.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
6+ years of related experience.
4+ years of relevant SCI experience.
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience highly desired.
Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation).
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program.
Information Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Acquisition Security Analyst
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Acquisition Security Analyst II to join our team in El Segundo, CA.
The Acquisition Security Analyst II will assist the Government Program Manager with the development and implementation of comprehensive program protection methodologies to protect advanced technology programs throughout the system's lifecycle.
Responsibilities include but are not limited to:
In-depth lifecycle program analysis to identify critical program information (CPI), Critical System Resources (CSR), and their associated vulnerabilities. Assist with the identification and implementation of countermeasures. Develop and implement a risk management-based program protection plan and strategy.
Provide security recommendations to the PM, GSSO, and cognizant security authorities as to the Air Force acquisition and sustainment process.
Maintain a working relationship with the PM, Contracting Officer and contractor security officers to ensure a standardized and correct format/process is utilized for all DD Form 254 efforts throughout the acquisition and sustainment lifecycle, in coordination with Program Security Officers.
Conduct analysis of foreign intelligence threats against programs involving customer's critical research, sensitive technologies or CPI.
Prepare and produce analytical products from numerous resources, to include various databases, to ensure a real-time, tailored product is provided.
Write, review, and/or edit Security Classification Guides (SCG), Exposure Contingency Plans (ECP), Managed Access Plans (MAP), Security Operating Procedures (SOPs), System Test Plans (STP)
Provide technical analysis and OPSEC support to SMC or AFSPC Special programs and other associated operations, missions, and organizational elements involved in developing system requirements to associated systems RDT&E.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
10+ years of related experience with acquisition programs
6+ years of experience with SCI programs.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Must have extensive knowledge of the DD Form 254 and how it is incorporated in the Air Force acquisition process.
Willingness to travel within the scope of the Program's Area of Responsibility (AOR) (note- could be extensive, and will include both air and ground transportation)
Preferred Qualifications:
4+ years of experience with SAR program acquisitions desired.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel)
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Have the ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Security Clearance:
Current Top Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Per Diem Associate Patient Care Coordinator
Glendale, CA job
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This position is Per Diem/As Needed, any day of the week. Hours are typically evening hours 4 PM - 2:30 AM; 6 PM t6o 4:30 AM; or 8 PM to 6:30 AM. Other shifts could become available and needed to work.
Our office is located at 1420 S Central Ave., Glendale CA 91204. This position will be in the ER Admitting Department.
Primary Responsibilities:
Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units
Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration
Properly identifies the patient to ensure medical record numbers are not duplicated
Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete
Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes
Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure appropriate reimbursement
Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified
Identify all forms requiring patient/guarantor signature and obtains signatures
Ensures all required documents are scanned into the appropriate system(s)
Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.)
Follows "downtime" procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live
Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas
Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process
In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc. as required
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
2+ years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related role
2+ years of experience in understanding insurance policies and procedures, both commercial and government
1+ years of experience in requesting and processing financial payments
1+ years of experience working in medical terminology
Intermediate level of computer proficiency
Ability to work on-site at our Emergency Department at 1420 S Central Ave., Glendale CA 91204
Ability to be extremely flexible for the training schedule of 4 days a week - 10 AM - 8:30 PM or 12 PM - 8:30 PM
Preferred Qualifications:
Experience with MS4 and Cerner
Knowledge of charity care programs as well as the various government and non-government programs
Strong knowledge of both government and commercial insurances
Bilingual fluency
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Auto-ApplyMarketing Analyst
Santa Clara, CA job
Hi,
Want to Connect regarding a urgent position please review below description and let me know if you are interested.
Job Title: Business Analyst III - Marketing Analyst
Duration: 12+ Months
Xoriant reasonably expects the pay rate for this position to be within the following range: $60/hr-$70/hr.
Duties:
Marketing Analyst to join working with Marketing and IT functions from both companies of an acquisition to ensure seamless integration of the marketing processes and systems.
Marketing data will be brought over from the acquired company on Day 1 of integration and will be hosted on the client's Google Cloud Platform platform.
This analyst needs to have a basic understanding of data to understand how data is transferred and transformed and shared.
Familiarity with marketing campaigns, accounts, and leads is expected.
Lastly, this analyst will have an understanding of Salesforce.com & Marketo since both companies use those systems for their marketing leads and these leads will need to be transferred and converted correctly.
Other marketing systems this analyst should have familiarity with include NOOK, LeanData, and Onclusive.
Skills: Must Haves:
7-10 years of experience as a Marketing Analyst
Experience working with Marketing and IT teams
Expertise with Jira-understanding of basic data concepts (ex. Google Cloud Platform, Attributes, fields)
Experience with integration of Salesforce.com
Familiarity with marketing systems such as Marketo, NOOK, LeanData, and Onclusive
Nice to Have:
Acquisition integration experience
Regards,
Akangsha Mohite
Team Lead
W: **************
E: ***************************
Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.
Corporate Counsel
Mountain View, CA job
The Privacy Program Manager will strengthen Gen's lobal privacy program by ensuring compliance with evolving data protection regulations, driving operational excellence, and building customer trust in our products, services, and operations.Reporting to senior privacy counsel, the Privacy Program Manager will collaborate closely with business, engineering, and compliance teams worldwide to embed privacy by design into Gen's culture and enhance privacy program maturity.**What You'll Do*** Lead the design, execution, and ongoing enhancement of Gen's global privacy compliance framework.* Interpret emerging data protection laws, translateupdate internal policies, playbooks, and controls.* Drive a wide variety of cross-functional privacy initiatives, from product reviews and launches to data subject access rights processes and automation to M&A privacy program integrations.* Embed privacy by design across product and engineering teams by identifying and mitigating privacy risks, including conducting and managing data privacy impact assessments and coordinating with the Data Protection Officer on high-risk activities.* Oversee privacy audit and assurance programs (e.g., NIST-P, FTC, ISO, SOC 2), coordinate with internal and external auditors, and track remediation.* Administer data subject rights operations and scale privacy workflows through automation and privacy tools (e.g., OneTrust, CHEQ).* Develop and maintain privacy metrics, dashboards, and reports to inform leadership and demonstrate regulatory readiness.* Deliver targeted privacy training, promote awareness initiatives, and foster a culture of privacy ownership and accountability across Gen.* Collaborate with risk, security, and compliance teams to align privacy practices within enterprise-wide governance frameworks.* Support privacy incident response and regulatory inquiries, ensure prompt investigation, and manage corrective actions.* Manage privacy-related third-party assessments, customer inquiries, and certification activities.## Salary Ranges:$200,000.00 - $225,000.00The pay range depicts a base salary range for all positions except commission-based roles. The pay range for commission-based roles represents On Target Earnings (annual base salary + target annual commission). Additional compensation elements may be offered including an opportunity for bonus incentives and also competitive benefits package. Actual compensation offered will be determined by factors such as the external/internal market demand, location, level, job-related knowledge, skills, and experience.Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. . To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. them into actionable requirements, and Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in providing financial empowerment and cyber safety for the first digital generations. We bring award-winning products and services in cybersecurity, online privacy, identity protection and financial wellness to nearly 500 million users in more than 150 countries. We're always looking for smart, fearless and dedicated people. Together, we have a collective passion and vision to power Digital Freedom by protecting consumers and helping them grow, manage and secure their digital and financial lives.When you're part of Gen, you have access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits and compensation packages.Inclusion is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience and business needs.If this sounds like you-Gen has a dynamic, supportive culture with core values that celebrate inclusion, promote teamwork and encourage every team member to contribute and grow-join us!Learn more at .Click to review our Global Applicant Privacy Policy.Click to review Legal Notices and Information.Gen is committed to requests for reasonable accommodations to assist you in applying for positions at Gen including resume submissions. If you need to request an accommodation, please contact .\*LifeLock identity theft protection is not available in all countries.
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Content Author - CMS
Sunnyvale, CA job
Austin, TX or Sunnyvale, CA
As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools.
Working closely with different cross functional teams and EPMs,
Experience on localization, you'll implement requested updates to web content.
Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience.
You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.
Inbound Sales Development Representative
Cupertino, CA job
Who we are?
We are Splashtop. We deliver next-generation remote access and remote support software and services across the Americas, Europe, Asia, Middle East, and Africa. Splashtop's cloud-based, secure, and easily managed solutions serve customers that include everyone from multinational enterprises and academic institutions to small businesses, MSPs, and individuals.
Headquartered in Cupertino, California (USA) and founded in 2006, Splashtop has offices in Hangzhou (China), Tokyo (Japan), Taipei (Taiwan), Singapore, Amsterdam (Netherlands), and we are now expanding our Dallas-Fort Worth office. From our offices, 210 Splashtoppers serve more than 200,000 corporate customers.
We always deliver what we promise and scaling hard, with a stunning Net Promoter Score of +93 and 85% of the Fortune 500 companies who enjoy Splashtop products globally. We recently achieved the aspirational Unicorn status of $1B valuation thanks to our 30+ million happy users.
Each Splashtop employee will be a real team member, no matter what position you are in. We are a young, fast-growing company, we respect and are transparent to one another. In this role you can have a real impact into the next steps of the company's growth. We all work hard to exceed customer expectations, we are collaborative, positive thinkers and always improve our solutions and services. Besides hitting it hard we also enjoy and celebrate our success with our teams.
Overview
As an Inbound Sales Development Representative, you will learn how to professionally and promptly follow-up on leads generated by our Marketing (incoming calls, forms, emails, and chat). You will learn how to use the Salesforce CRM to organize and manage your own book of business. You will work autonomously after having received professional training from us to gain highly desirable skills that will serve you throughout your entire career.
We are a team-centric organization. As part of your duties, you will work together with your manager and teammates on, while not limited to, connecting with our clients among website chat visitors, inbound sales calls, and marketing led lead generation. You will also work with our Account Executives to help them generate new business through the appointments you will make on their behalf. As part of the Splashtop organization, you may also at times be asked to join focus teams to ensure we are addressing the voice of the customer.
Key Responsibilities:
Respond fast and well to Prospects inquiries in accordance to established SLA's and KPI's, going above and beyond to meet customer needs.
Data hygiene is essential for this role - this requires clean data into Salesforce respective Sales tools.
Learn to qualify, sort, prioritize and track leads from several different Salesforce reports/sources.
Follow-up with Leads as fast as possible and either help them purchase directly (if the request is simple enough) or connect them with an Account Executive.
Continue to your monitor your incoming Leads while following a well-defined cadence of outreach to make sure that no lead is being left behind.
Learn to organize your leads and related work into folders, and leverage Salesforce so that you can manage a pipeline of leads.
Learn to assess the size and scope of business opportunities, understand prospects' business needs and use case, and set sales appointments/demos with Sales Executives.
Log summaries of prospects discussions into the salesforce lead record. Continue to improve the quality of the data record in Salesforce (Account, Contact).
Become familiar with Splashtop's core products and navigate the Splashtop ecosystem on how they fit our customer's needs:
To be able/articulate our value propositions and why our customers choose Splashtop.
To be able to match features and product details to sales leads to gauge best-fit solution.
To be able to guide your leads through the product trial process and installation/configuration of Splashtop SaaS products.
Learn to understand potential customers' use case and provide consultative guidance on how Splashtop products can help them achieve their goals.
Who you are?
1 year of customer-facing or customer service work experience.
Excellent organizational and time management skills.
Excellent written and verbal communication skills plus the ability to build professional rapport quickly by phoning with all levels of stakeholders.
Willingness to learn with a go-getter attitude.
A strong interest in a sales career with friendly and helpful attitude.
A team player capable of working within a collaborative environment.
To be an A player at Splashtop you need to embody the following attributes:
Customer centric mindset. Everything we do is to support our prospects and customers to the best of our ability. We go above and beyond to deliver them the best quality of service possible.
Result oriented. We are relentless in the pursuit of our goals. We are goal-oriented and experiment in a measured way to learn through experience. We are committed to continuous, iterative improvement for our customers and ourselves.
Inquisitive so you can grow with this fast-growing company through continuous learning.
What we have to offer:
Fast-paced environment where we celebrate successes and have a lot of fun while working.
An amazing crew of other hard working and passionate people that are willing to run those sales cycles with you.
Employment Type: Full-time, Non-Exempt
Splashtop is a proud equal opportunity employer, dedicated to creating an inclusive workplace that celebrates diversity. We value the unique skills and experiences brought by individuals from all backgrounds and identities, including but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, socioeconomic background, or individuals reentering the workforce. We especially encourage applications from underrepresented groups such as women, racial and ethnic minorities, LGBTQ+ individuals, people with disabilities, and veterans. At Splashtop, we believe diversity drives innovation, and we are committed to fostering an environment where everyone feels welcomed, respected, and valued.
Director of Customer success - Life sciences
Santa Rosa, CA job
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Bilingual Call Center Representative
Bakersfield, CA job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Representative
Conduent is hiring in Bakersfield, CA
Must be able to work onsite!
First day Employment 1/5/2026
$19.58/HR Start First day training
Great Benefits & Weekend's Off
5 Weeks PAID TRAINING
Bilingual English - Spanish is a Plus!
Summary: As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients' customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service.
What you will be doing:
Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.
Identify customer needs to ensure the customer is provided complete and accurate information.
Process required transactions via mainframe or web-based applications.
Submit research requests in a concise yet accurate manner.
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Providing support to other positions/operations in cases of heavy workloads or absences.
What you get:
Full Time Employment
Hourly rate of $19.58 starting on day one.
Spanish/ English Bilingual incentive after training $20.58
Weekend's OFF!
Work hours are FT (Mon-Friday) 9:45am-6:15pm
Paid Training- Training schedule is Monday through Friday for three weeks, from 9am to 530pm and week four & five is 9:45am-6:15pm.
Career Growth Opportunities
Full Benefit Options
Great Work Environment
People who succeed in this role have:
The ability to convey complex information in clear and concise terms to ensure customer understanding.
Strong work ethic.
Effective and accurate written and verbal communication skills.
Effective problem-solving skills.
Customer Service Experience
Can navigate multiple applications and research solutions with ease
Love helping people and guiding them to the best solution for their issue
Are excited by innovative technology
Provide calm conflict resolution and problem resolution for frustrated customers
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.
Can commit to 100% attendance for three to five weeks of paid training.
Requirements
Must be at least 18 years of age or older.
Must have a High School Diploma, or equivalent.
Must be able to successfully pass a criminal background check.
Must pass a Customer Service Skills assessment
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $19.58-$20.58
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ...@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Incident Manager
Santa Clara, CA job
Job Title: Incident Manager
Employment Type: Full-Time
About the job
We are seeking an experienced Incident Manager who is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive continuous improvement.
Who we are
iOPEX is a new-generation Digital services provider offering optimized Digital Engineering, Operations and Studio services. We are process innovators focused on extracting the best out of the investments that clients have already made. At iOPEX, we help companies realize that golden ratio where their technology and business are in complete synergy, making the company greater than the sum of its parts. Founded in 2009, the demand for our specialized process optimization and digital engineering services has helped us grow 60% YoY. We have over 3,000 employees across multiple offices in Americas, Europe and Asia.
Key Responsibilities:
Incident Management:
Monitor, detect, and log incidents using ServiceNow.
Classify and prioritize incidents based on impact and urgency.
Lead and coordinate resolution efforts for P1 and P2 incidents.
Ensure timely escalation and assignment to appropriate support teams.
Maintain a general overview of incidents, focusing on restoration via workarounds or permanent fixes.
Communication & Coordination:
Act as the central point of contact during major incidents.
Provide regular updates to stakeholders, including executives, technical teams, and business units.
Facilitate knowledge transfer and hand-offs during major incidents.
Root Cause Analysis & Reporting:
Oversee post-incident reviews and root cause analysis (RCA).
Generate incident reports, trend analysis, and performance metrics.
Ensure completeness and accuracy of closed incidents.
Process & Platform Improvement:
Provide feedback to improve ServiceNow workflows and platform capabilities.
Refine incident management policies and procedures.
Collaborate with Problem, Change, and Release Management teams.
Team Leadership & Training:
Mentor and train incident analysts and support staff.
Promote best practices and continuous learning within the team.
Qualifications:
8+ years of experience in IT Incident Management, preferably in large-scale enterprise environments.
Strong understanding of SaaS GTM processes ( Lead to Order)
Strong hands-on experience with ServiceNow ITSM platform.
Solid understanding of ITIL framework (Incident, Problem, Change Management).
ITIL v3/v4 Foundation certification preferred.
Excellent communication, coordination, and stakeholder management skills.
Ability to lead cross-functional teams under pressure.
Preferred Skills:
Familiarity with monitoring tools and automation in incident detection.
Strategic thinking and adaptability in dynamic environments.
Web Application Penetration Tester
Pleasanton, CA job
The Web Application Penetration Tester will perform the manual penetration testing of mission critical web application to discover vulnerabilities and propose remediations to the development team.
The Web Application Penetration Tester is expected to:
Conduct penetration tests on web pages to identify and exploit security vulnerabilities.
Document the findings and provide techniques and solutions to remediate vulnerabilities.
Work closely with the development team to implement remediations/solution and verify fixes.
Plan and manage all aspects of the penetration testing function.
Mentor the development team in building and securing web applications using OWASP and other mainstream frameworks.
Must-have Skills
Advanced knowledge web application penetration testing.
Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities.
In-depth knowledge of OWASP Top 10 and other frameworks.
Proficient knowledge of Java, Spring, and Oracle.
Working knowledge of Linux and Windows
TECHNICAL KNOWLEDGE AND SKILLS:
Advanced knowledge web application penetration testing.
In-depth knowledge of OWASP Top 10 and other frameworks.
Experience and willingness to work in a fast-paced environment.
Development experience in an enterprise-class system with multi-tier architecture
Proficient knowledge of Java, Spring, and Oracle.
Working knowledge of Linux and Windows
Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities.
Strong knowledge in project management practices and ability to document processes and procedures as needed.
Director of Customer success - Life sciences
Santa Clara, CA job
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
SDET (Manual testing, SQL queries & Web Driver IO/ Selenium- Must) -only xoriant W2
Mountain View, CA job
Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.
JOB TITLE : Software Development engineer in Test/SDET
LOCATION: Mountain View, CA (Hybrid 3 days onsite)
TYPE: Contract
RATE : $50 per hour on W2 (Without Benefits)
MUST SKILLS: Manual Testing, SDET, API testing, selenium /web driver, SQL Queries & AWS/Azure/GCP.
JOB DESCRIPTION:
8+ hands-on years of manual testing and test automation experience.
Need strong Manual testing exp, candidates should be willing to start with manual testing and gradually move to automation.
Good experience in API Testing.
Need selenium or web driver exp.
Solid exp is SQL queries.
Good expertise in complex SQL queries.
Oracle and Postgres databases.
Nice to have experience in AWS/Azure/GCP.
Demonstrated experience with WebDriver IO or any Selenium test frameworks or similar open-source automation framework.
Solid understanding and experience of writing locators in selenium.
Cucumber, Mocha, or similar BDD test scripts development experience.
////****** Any query you can reach me on ************/********************************//////
Business Systems Product Manager
Elk Grove, CA job
This is a direct hire opportunity and hybrid to Elk Grove, CA
Product experience is required.
Microsoft Dynamics experience is required.
Responsibilities - Other duties may be assigned:
· Build, enhance and maintain business systems / solutions used to manage the internal business processes (e.g. billing, subscription services, customer support activities, etc.).
· Work directly with internal customers to perform discovery and requirements gathering activities.
· Write epics and user stories and prioritize backlog based on product strategy and vision.
o Create detailed documentation and requirements that will be used by the system architects, developers and QA team members to make functional changes to the product. The documentation will include technical details related to data updates, API calls, database structure, UI technologies (e.g. Angular), data flows, use cases, etc.
· Work with internal customers and technology teams to gather and analyze internal product feedback.
o Document and analyze product feedback for defects to be remediated and new functionality to be developed.
· Collaborate with the Business leadership to assess, determine and document product development priorities.
· Drive the delivery of valuable, usable and feasible solutions.
o Understand complex systems, functionality, datasets, API services, data flows, etc. so that he/she can identify areas that need further investigation and definition to ensure that product development efforts will result in an effective product for the business.
· Set the vision for product development and create product roadmaps.
· Work with cross-functional teams to align efforts and evangelize the product strategy throughout the organization.
o Communicate competently and confidently in meetings with the teams to gather requirements, elicit information on technical challenges and describe the current and future system functionality.
· Partner with 3rd parties to extend product offerings.
· Assist cross-functional groups with product launch activities including, but not limited to product demos, product training, and support processes.
· Act as a scrum Product Owner in absence of a formal Product Owner.
· Communicate the product strategy, roadmap, deliverables, performance, etc. to stakeholders and C-level employees within the organization.
· Help define product KPIs and participate in the monitoring and reporting of the data.
· Attend release sessions and provide Go/No-Go decision within the process.
· Perform Business Analyst responsibilities in absence of an assigned Business Analyst.
Position Requirements:
· BA/BS Bachelor's Degree
· 3+ years of professional experience in Product Management or Product Development
· 2+ years of managing cross-functional teams
· Demonstrated ability to perform thorough discovery activities, translate information into customer needs and create meaningful requirements
· Professional Agile experience, including story writing and backlog prioritization/management
· Excellent communication and presentation skills
· Experience with Microsoft Dynamics, Zuora, Drupal platform, etc. is a plus
Wireless Network Engineer
San Jose, CA job
This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability.
Onsite Requirements
This role is onsite in Santa Clara, CA, requiring presence five days per week.
Responsibilities
Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist.
Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet.
Develop and maintain wireless architecture documentation including high-level and low-level designs.
Perform RF design, channel planning, and power tuning to optimize performance and capacity.
Lead wireless network deployments, upgrades, and ongoing optimization processes.
Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics.
Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies.
Qualifications
At least 5 years of relevant experience in wireless network design and deployment.
Proven expertise with Cisco Meraki and Juniper Mist wireless platforms.
Experience conducting wireless surveys and RF planning.
Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting.
Ability to develop detailed architecture documentation.
Familiarity with wireless monitoring and analytics tools.
Desired Skills
Experience with wireless capacity planning and performance tuning.
Knowledge of additional wireless security standards and network segmentation strategies.
Prior experience working in corporate, campus, or distributed environments.