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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Goleta, CA | $37,271 | $17.92 |
| 2 | Waltham, MA | $37,249 | $17.91 |
| 3 | New York, NY | $36,013 | $17.31 |
| 4 | Denver, CO | $35,154 | $16.90 |
| 5 | Ellicott City, MD | $34,873 | $16.77 |
| 6 | Raleigh, NC | $32,381 | $15.57 |
| 7 | Dallas, TX | $31,588 | $15.19 |
| 8 | Roswell, GA | $30,236 | $14.54 |
| 9 | Gilbert, AR | $29,909 | $14.38 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $128,979 | $62 | - |
| 2 | Specialist | $87,744 | $42 | - |
| 3 | Customs Consultant | $87,547 | $42 | - |
| 4 | Customer Relationship Specialist | $87,208 | $42 | - |
| 5 | Customer Service Executive | $83,094 | $40 | - |
| 6 | Customer Care Consultant | $72,494 | $35 | - |
| 7 | Customer Care Executive | $67,594 | $33 | - |
| 8 | Customer Solutions Specialist | $66,854 | $32 | - |
| 9 | Customer Retention Representative | $66,241 | $32 | - |
| 10 | Service Specialist | $63,962 | $31 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Corporate Software Inc. | $39,363 | $19 | - |
| 2 | Tableau | $38,883 | $19 | - |
| 3 | ePlus | $36,195 | $17 | 1 |
| 4 | Technology | $34,786 | $17 | - |
| 5 | ProfitStars | $34,634 | $17 | - |
| 6 | MRI Software | $34,623 | $17 | - |
| 7 | Exact Software North America, Inc. | $34,466 | $17 | - |
| 8 | Motionsoft | $34,214 | $16 | - |
| 9 | PeopleAdmin | $34,080 | $16 | - |
| 10 | Symplicity | $34,004 | $16 | - |
| 11 | Waystar | $33,967 | $16 | - |
| 12 | CDK Global | $33,850 | $16 | 9 |
| 13 | VinSolutions | $33,762 | $16 | - |
| 14 | SofTrek | $33,701 | $16 | - |
| 15 | T2 Systems | $33,674 | $16 | - |
| 16 | SS&C Technologies | $33,557 | $16 | 32 |
| 17 | Integrated Business Systems & Services | $33,513 | $16 | - |
| 18 | Pulse Systems | $33,480 | $16 | - |
| 19 | Frontline Education | $33,428 | $16 | - |
| 20 | Abila | $33,233 | $16 | - |