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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Waltham, MA | $37,566 | $18.06 |
| 2 | Melville, NY | $36,110 | $17.36 |
| 3 | Goleta, CA | $34,707 | $16.69 |
| 4 | Ellicott City, MD | $33,144 | $15.93 |
| 5 | Denver, CO | $32,183 | $15.47 |
| 6 | Raleigh, NC | $31,117 | $14.96 |
| 7 | Dallas, TX | $28,499 | $13.70 |
| 8 | Roswell, GA | $28,499 | $13.70 |
| 9 | Gilbert, AR | $27,837 | $13.38 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $128,979 | $62 | - |
| 2 | Customer Service Senior Associate | $108,811 | $52 | - |
| 3 | Customer Account Executive | $93,261 | $45 | - |
| 4 | Customs Consultant | $87,547 | $42 | - |
| 5 | Customer Relationship Specialist | $87,208 | $42 | - |
| 6 | Telephone Service Adviser | $85,892 | $41 | - |
| 7 | Customer Service Executive | $83,094 | $40 | - |
| 8 | Outbound Sales Representative | $80,585 | $39 | - |
| 9 | Service Consultant | $74,662 | $36 | - |
| 10 | Customer Care Consultant | $72,494 | $35 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Corporate Software Inc. | $36,558 | $18 | - |
| 2 | Tableau | $35,884 | $17 | - |
| 3 | MRI Software | $34,333 | $17 | - |
| 4 | Symplicity | $33,586 | $16 | - |
| 5 | Technology | $33,563 | $16 | - |
| 6 | PeopleAdmin | $33,383 | $16 | - |
| 7 | Exact Software North America, Inc. | $33,290 | $16 | - |
| 8 | Motionsoft | $33,269 | $16 | - |
| 9 | ProfitStars | $33,242 | $16 | - |
| 10 | Frontline Education | $33,195 | $16 | - |
| 11 | Abila | $33,193 | $16 | - |
| 12 | T2 Systems | $33,155 | $16 | - |
| 13 | CDK Global | $33,141 | $16 | 4 |
| 14 | Pulse Systems | $33,043 | $16 | - |
| 15 | SofTrek | $32,998 | $16 | - |
| 16 | Waystar | $32,894 | $16 | 2 |
| 17 | ePlus | $32,684 | $16 | 4 |
| 18 | Integrated Business Systems & Services | $32,527 | $16 | - |
| 19 | SS&C Technologies | $32,393 | $16 | 18 |
| 20 | VinSolutions | $32,349 | $16 | - |