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The differences between yardmaster/customer service crew dispatchings and service dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a yardmaster/customer service/crew dispatching and a service dispatcher. Additionally, a service dispatcher has an average salary of $33,663, which is higher than the $31,397 average annual salary of a yardmaster/customer service/crew dispatching.
The top three skills for a yardmaster/customer service/crew dispatching include data entry, customer service and customer complaints. The most important skills for a service dispatcher are HVAC, data entry, and phone calls.
| Yardmaster/Customer Service/Crew Dispatching | Service Dispatcher | |
| Yearly salary | $31,397 | $33,663 |
| Hourly rate | $15.09 | $16.18 |
| Growth rate | -8% | -4% |
| Number of jobs | 157,794 | 74,936 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 41% | High School Diploma, 30% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
A yardmaster/customer service/crew dispatching officer functions differently depending on their industry or place of employment. Most of their responsibilities revolve around dealing with providing customer support and services, responding to inquiries and correspondence, addressing issues and concerns, providing corrective measures, and producing progress reports. There are also instances when they have to manage schedules, prepare presentations, and maintain accurate records. Furthermore, it is essential to adhere to a company's policies and guidelines, all while maintaining a healthy and productive environment for everyone.
Service dispatchers are professionals who are responsible for answering the calls of customers while creating dispatch tickets for each service call. These dispatchers must gather detailed address information from their customers and acquire a basic overview of their service issues. They must dispatch service crews to their scheduled appointments and emergency situations while using maps and GPS programs to plan routes for their destination. Service dispatchers must also use digital filing systems to add customer information and log into their files when scheduling service calls.
Yardmaster/customer service crew dispatchings and service dispatchers have different pay scales, as shown below.
| Yardmaster/Customer Service/Crew Dispatching | Service Dispatcher | |
| Average salary | $31,397 | $33,663 |
| Salary range | Between $25,000 And $38,000 | Between $26,000 And $42,000 |
| Highest paying City | - | Kent, WA |
| Highest paying state | - | Washington |
| Best paying company | - | Basin Electric Power Cooperative |
| Best paying industry | - | Government |
There are a few differences between a yardmaster/customer service/crew dispatching and a service dispatcher in terms of educational background:
| Yardmaster/Customer Service/Crew Dispatching | Service Dispatcher | |
| Most common degree | High School Diploma, 41% | High School Diploma, 30% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between yardmaster/customer service crew dispatchings' and service dispatchers' demographics:
| Yardmaster/Customer Service/Crew Dispatching | Service Dispatcher | |
| Average age | 43 | 43 |
| Gender ratio | Male, 28.8% Female, 71.2% | Male, 33.6% Female, 66.4% |
| Race ratio | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 7% |