Membership Service Rep
Member service representative job at YMCA
Under the direction of the Membership Director, the Membership Services Representative will work with and for the best interest of the YMCA in offering excellent quality front line customer service to Y members, program participants, fellow employees, and the general public.
This position also treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.
Greets everyone by using names whenever possible; extends thanks whenever appropriate; makes relationship building the number one priority at all times. This position is responsible for ensuring that the mission, purpose, image and core values of the YMCA is conveyed.
ESSENTIAL FUNCTIONS:
1. Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
2. Interview and/or tour prospective members; sell memberships.
3. Build relationships with members; help members connect with one another and to the YMCA.
4. Remain knowledgeable about current program areas, activities, and membership information and be able to communicate it properly to our members and the general public.
5. Complete money transactions/receipts for memberships and program registrations.
6. Learn and operate DAXKO MemberST system independently.
7. Handle and resolve membership concerns and inform supervisor of unusual situations or unresolved issues.
8. Attend monthly department meetings and scheduled All-Staff meetings.
9. Secure sub when unable to fulfill assigned shift and notify supervisor of change. Two weeks advance written notice required to request time off.
10. Carry out additional assignments and responsibilities as indicated by supervisor.
11. This job description may not be all-inclusive and duties may be modified when deemed appropriate by the CEO. Employees are expected to perform all other duties as assigned and directed by the CEO.
QUALIFICATIONS:
1. Excellent interpersonal and problem solving skills.
2. Ability to connect with people of diverse backgrounds.
3. Previous customer service, sales or related experience.
4. Basic knowledge of computers.
PHYSICAL DEMANDS:
The physical demands that are described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to: bend, stoop, kneel, twist, sit, reach with hands, grasp, stand, hear, speak, have finger dexterity, walk, lift up to 10 pounds, push, pull and have visual acuity. Responsibilities may require a flexible work schedule including evening/weekend hours and the ability to work around 20-30 hours per week.
BENEFITS:
- COMPLIMENTARY YMCA Membership
- Program/Child Care Discounts
- Flexible Schedule
- Retirement Plan Options
The YMCA is an equal opportunity employment company. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion, national origin, disability, marital status, or arrest record.
As an employer, we will try to reasonably accommodate employees with religious beliefs.
Auto-ApplyAgent Services Representative
Springfield, MO jobs
This is an existing opportunity to enter the fast-paced real estate environment as a concierge Agent Services Representative. This role works closely with office brokers and top-producing agents and teams. This position provides sales associates with marketing and administrative support through creation of promotional pieces, broker price opinions, database search capabilities, agent website maintenance, client correspondence and by providing general office and computer assistance.
Job Duties and Responsibilities
(Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.
Create brochures, flyers/postcards, marketing materials, and other promotional pieces; Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO). May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides. (60-80%)
Set up and update client and customer sphere of influence databases; and create farming database for sales associates. Maintain internet by updating company website and sales associate's personal websites/pages. May perform data input, maintain and monitor data files, create files and documents and produce reports. (10-20%)
Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records. (10-15%)
May assist agents with setting marketing plans and organizing and facilitating agent training activities. (5-10%)
Assist new agents in setting up their office, getting into MLS, training on computers and office equipment. May assist with license transfer or annual license renewal. (5-10%)
May serve as back-up to other office staff. (5-10%)
Perform any additional responsibilities as requested or assigned. (0- 5%)
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
Minimum of high school diploma or the equivalent. Secondary education preferred.
Experience:
One to three years clerical or administrative experience.
Marketing and social platforms experience preferred.
Real estate knowledge preferred.
Knowledge and Skills:
Knowledge of real estate, title and/or mortgage business preferred.
Strong computer/technology skills: proficient in Microsoft Office and Canva products.
Must possess strong organizational skills; ability to multi-task; accuracy/quality; detail-oriented.
Strong interpersonal skills, a customer service focus and the ability to work as a member in a team-oriented environment.
Effective analytical and problem-solving skills. Attention to details.
Demonstrated verbal and written communication skills including presentation ability.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
NA
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Transaction Services Specialist
Milwaukee, WI jobs
Under general supervision, performs a variety of specialized and custom tasks to provide administrative support for a team of sales professionals. Maintain confidentiality of Sales, Marketing, Client, and proprietary information and data in all communications. Position requires in-depth knowledge of Sales and Marketing administrative and operational policy and procedure and general business practices and procedures.
Essential Job Duties:
* Maintain NMRK brand, product, office, and client messaging and consistency by applying templates to produce marketing materials to include; offering memoranda, broker opinions of value, flyers, proposals, tour books, touch pieces, maps, floor plans, qualification packages, and market surveys.
* Gather data and materials from Research, GIS, brokers, and broker support teams, and assemble them into cohesive marketing materials.
* Proof final marketing materials for grammar, cadence, writing style and content accuracy.
* Ensure that final materials are packaged and delivered to brokers and clients on a timely basis.
* Review marketing material specifications, and act as point of contact and liaison with centralized marketing, analysis, and research groups to coordinate the completion and submission of financial, marketing, and various client specific property data to incorporate into customized property information packages.
* Maintain knowledge of deal progress and provide updates to broker deal pipelines. Follow up on occupancy dates and provide revised installment due dates to the A/R team.
* Prepare and maintain accurate documents to include, Request for Information (RFI's), Letter of Intent (LOI's) and Request for Proposal (RFP's).
* Update and maintain various information databases to include; client and prospect databases.
* Respond to outside broker requests.
* Coordinate mass marketing mailings.
* Create, maintain and/or purge files and records, including real estate transaction files.
* Provide informational assistance to clients to include; greeting clients, directing telephone traffic and scheduling appointments and tours.
* Meet clients at listed properties and conduct tours at the direction of the listing broker(s).
* Coordinate complex on/offsite meetings and conferences as well as travel arrangements.
* Prepare, update, collate and package reports as instructed by team.
* Perform administrative functions and prepare communication as required.
* Prepare expense reports as required.
* May perform other duties as assigned.
Skills, Education and Experience:
* High School diploma or General Education Degree (GED) required, & 2 years work related experience. Associate's degree or Bachelor's degree in Marketing and Graphic Design a preferred.
* Minimum 2 years related work experience to include Real Estate Brokerage or Sales and Marketing
* Advanced Microsoft Office Suite, PowerPoint, Excel and Internet research skills
* Demonstrates administrative support skills including appointment scheduling, and ability to compose/proof and edit correspondence and reports
* Organizational, communication (written, oral, telephone), customer service and strong attention to detail are essential in this position
* Problem solving, decision-making, and analytical skills required
* Ability to prioritize, and manage multiple tasks, and meet stringent deadlines
* WI Broker or RE Sales Persons License required.
* May perform other duties as assigned.
Working Conditions: Normal working conditions with the absence of disagreeable elements
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Auto-ApplyCustomer Service Representative
Missouri jobs
The Customer Service Representative at Independent Brokers Agency, LLC is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Hold a Missouri insurance license and have a minimum of two years insurance experience (personal or commercial lines).
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Compensation: $18.00 - $21.00 per hour
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a CAA member agency is a great career choice!
CAA's members are comprised of over 90 independent insurance agencies located throughout 9 states, TX, OK, KS, NE, CO, MO, IA, SD, & AR. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
Auto-ApplyCustomer Support Representative
North Bethesda, MD jobs
Find Your Place at Bright MLS.
Home. It's more than just a place-it's a feeling. At Bright MLS, "home" means family, community, safety, and the freedom to be your truest self. It's this meaning that inspires everything we do. We're here to ensure an open, clear, and competitive housing market for all.
As a leading data technology company and the largest multiple listing service (MLS) in the United States, Bright MLS sits at the heart of some of the most powerful real estate markets in the country. Our platform powers more than 430,000 listings annually, supports over 100,000 real estate professionals, and touches the lives of more than half a million buyers and sellers every month across the Mid Atlantic six states and the District of Columbia.
But we're more than numbers. We're innovators, technologists, researchers, and storytellers working together to redefine what it means to be an MLS. With real-time data, deep market intelligence, and industry-leading tools, we're shaping the future of real estate-and we're just getting started.
At Bright, you'll find a place where your voice matters, your work has purpose, and your ideas help move the industry forward. We're collaborative, mission-driven, and passionate about using technology to make the housing market better for everyone.
If you're ready to do meaningful work at a company that values innovation and impact-we'd love to meet you. Learn more about BrightMLS.com
SUMMARY:
The Customer Support Rep is responsible for providing technical and customer service assistance including, but not limited to, hardware, software, application, membership, billing and first-level compliance support via various contact channels. The Customer Support Rep is also responsible for investigating and resolving customer issues and questions and providing required information and solutions.
This position is for the 11:00 AM to 8:00 PM shift, Monday through Friday - with limited weekend coverage required.
As a Customer Support Representative, you will be part of a caring, solutions-driven team that goes beyond troubleshooting. You'll be a trusted guide, helping our customers succeed by providing outstanding service across phone, email, and chat.
Your mission is to resolve customer concerns with compassion, clarity, and a commitment to follow-through-no matter the challenge.
Key Responsibilities:
Connect with Care: Respond to customer inquiries with genuine interest and professionalism across multiple channels. Whether the concern is technical, billing-related, or a general question, you'll approach every interaction with empathy and understanding.
Solve with Passion: Deliver helpful, accurate, and timely solutions tailored to each customer's situation. Clear communication and a positive attitude will be your daily tools.
Follow Through: Keep detailed notes on all customer interactions, ensuring consistent communication and follow-up through to issue resolution.
Be the Voice of PEACE :
Passion: Show true dedication to every customer, making every interaction a positive moment-no matter how big or small the issue.
Empathy: Seek first to understand. Listen deeply and respond thoughtfully, always putting yourself in the customer's shoes.
Accountability: Take personal responsibility for resolving issues. Set clear expectations and keep customers informed until resolution is achieved.
Community: Be a valued part of a supportive and encouraging team that collaborates to deliver the best for our customers, every single time.
Expertise: Learn and grow your knowledge of Bright's tools and services. Share what you know to build trust and confidence.
Collaborate: Work together with team members and other departments to research challenges and deliver solutions that work now-and into the future.
Educate & Empower: Guide customers through system features and membership benefits so they feel confident using Bright's tools.
What You Bring:
A passion for helping others and solving problems with a friendly, solutions-first attitude.
2+ years of customer service experience (Call center or in-bound support experience a plus).
Excellent verbal and written communication skills.
Comfortable working across multiple digital platforms, with a willingness to learn processes and tools.
Strong attention to detail, time management, and organizational skills.
Ability to adapt quickly to a fast-paced environment with shifting priorities.
Experience in real estate or related industries is helpful, though not required.
Why Join Us?
Bright MLS supports one of the most dynamic and diverse real estate markets in the nation. We're proud to power over $100 billion in real estate transactions annually and to support our passionate professionals who make it all happen.
We don't just work together-we support each other as a community. Diversity, inclusion, and connection are at our heart, which is why we've been named one of the Washington Business Journal's Most Diverse Employers-two years in a row.
Be a part of a team where your contribution truly matters. Bring your heart, your drive, and your sense of purpose-and help us bring PEACE to every customer, every day.
To learn more about us, visit *****************
It is the company's policy to recruit, hire, train and promote individuals, as well as to administer any and all personnel actions, without regard to race, religion, age, sex, marital status, sexual orientation, disability, national origin, ancestry, military status or any other unlawfully prohibited characteristic in accordance with applicable laws.
Auto-ApplyCustomer Support Representative
North Bethesda, MD jobs
Find Your Place at Bright MLS.
Home. It's more than just a place-it's a feeling. At Bright MLS, "home" means family, community, safety, and the freedom to be your truest self. It's this meaning that inspires everything we do. We're here to ensure an open, clear, and competitive housing market for all.
As a leading data technology company and the largest multiple listing service (MLS) in the United States, Bright MLS sits at the heart of some of the most powerful real estate markets in the country. Our platform powers more than 430,000 listings annually, supports over 100,000 real estate professionals, and touches the lives of more than half a million buyers and sellers every month across the Mid Atlantic six states and the District of Columbia.
But we're more than numbers. We're innovators, technologists, researchers, and storytellers working together to redefine what it means to be an MLS. With real-time data, deep market intelligence, and industry-leading tools, we're shaping the future of real estate-and we're just getting started.
At Bright, you'll find a place where your voice matters, your work has purpose, and your ideas help move the industry forward. We're collaborative, mission-driven, and passionate about using technology to make the housing market better for everyone.
If you're ready to do meaningful work at a company that values innovation and impact-we'd love to meet you. Learn more about BrightMLS.com
SUMMARY:
The Customer Support Rep is responsible for providing technical and customer service assistance including, but not limited to, hardware, software, application, membership, billing and first-level compliance support via various contact channels. The Customer Support Rep is also responsible for investigating and resolving customer issues and questions and providing required information and solutions.
This position is for the 11:00 AM to 8:00 PM shift, Monday through Friday - with limited weekend coverage required.
As a Customer Support Representative, you will be part of a caring, solutions-driven team that goes beyond troubleshooting. You'll be a trusted guide, helping our customers succeed by providing outstanding service across phone, email, and chat.
Your mission is to resolve customer concerns with compassion, clarity, and a commitment to follow-through-no matter the challenge.
Key Responsibilities:
Connect with Care: Respond to customer inquiries with genuine interest and professionalism across multiple channels. Whether the concern is technical, billing-related, or a general question, you'll approach every interaction with empathy and understanding.
Solve with Passion: Deliver helpful, accurate, and timely solutions tailored to each customer's situation. Clear communication and a positive attitude will be your daily tools.
Follow Through: Keep detailed notes on all customer interactions, ensuring consistent communication and follow-up through to issue resolution.
Be the Voice of PEACE:
Passion: Show true dedication to every customer, making every interaction a positive moment-no matter how big or small the issue.
Empathy: Seek first to understand. Listen deeply and respond thoughtfully, always putting yourself in the customer's shoes.
Accountability: Take personal responsibility for resolving issues. Set clear expectations and keep customers informed until resolution is achieved.
Community: Be a valued part of a supportive and encouraging team that collaborates to deliver the best for our customers, every single time.
Expertise: Learn and grow your knowledge of Bright's tools and services. Share what you know to build trust and confidence.
Collaborate: Work together with team members and other departments to research challenges and deliver solutions that work now-and into the future.
Educate & Empower: Guide customers through system features and membership benefits so they feel confident using Bright's tools.
What You Bring:
A passion for helping others and solving problems with a friendly, solutions-first attitude.
2+ years of customer service experience (Call center or in-bound support experience a plus).
Excellent verbal and written communication skills.
Comfortable working across multiple digital platforms, with a willingness to learn processes and tools.
Strong attention to detail, time management, and organizational skills.
Ability to adapt quickly to a fast-paced environment with shifting priorities.
Experience in real estate or related industries is helpful, though not required.
Why Join Us?
Bright MLS supports one of the most dynamic and diverse real estate markets in the nation. We're proud to power over $100 billion in real estate transactions annually and to support our passionate professionals who make it all happen.
We don't just work together-we support each other as a community. Diversity, inclusion, and connection are at our heart, which is why we've been named one of the Washington Business Journal's Most Diverse Employers-two years in a row.
Be a part of a team where your contribution truly matters. Bring your heart, your drive, and your sense of purpose-and help us bring PEACE to every customer, every day.
To learn more about us, visit *****************
It is the company's policy to recruit, hire, train and promote individuals, as well as to administer any and all personnel actions, without regard to race, religion, age, sex, marital status, sexual orientation, disability, national origin, ancestry, military status or any other unlawfully prohibited characteristic in accordance with applicable laws.
Auto-ApplyAssociate - Fund Services
New York, NY jobs
Lightstone, founded by David Lichtenstein, is one of the most diversified privately held real estate companies in the United States. Headquartered in New York City, Lightstone is active in 27 states across the country, developing, managing and investing in all sectors of the real estate market, including residential, hospitality, commercial, and retail. With nearly $12 billion in assets under management, Lightstone's portfolio currently includes over 15 million square feet of industrial, logistics, life sciences, and commercial properties, over 25,000 residential units, and over 5,100 hotel keys.
EB-5 Investments
Since 2014 Lightstone has used the USCIS EB-5 Program to raise capital for its real estate developments in the US. The EB-5 Program allows foreign nationals to invest $800,000 into a job creating project or company in the United States and receive a permanent green card enabling them to live, work and study in the United States. Lightstone has raised over $650 million through the EB-5 Program. Lightstone invested this capital in some of its premium residential and hospitality developments. These include the Moxy and AC DTLA, 130 William, ARC, 365 Bond, Moxy Chelsea, Moxy East Village, Moxy Times Square and Moxy South Beach Miami. Lightstone is currently fundraising for its newest project.
The EB-5 team raises investment capital from all over the world and has offices in New York, Shanghai, Seoul, and Hong Kong
POSITION OVERVIEW:
We are currently looking for a proactive/diplomatic Investor Services professional who will serve as key liaison between the company and a portion of its investor/intermediary base with focus on addressing inquiries related to investment status. The ideal candidate will combine strong financial understanding with empathy, discretion, and excellent communication skills. This is a critical role requiring professionalism, emotional intelligence, and strategic thinking to maintain investor trust and manage expectations. This role will be full-time 40 hours a week for a temporary period of estimated 8-10 months, could potentially be extended longer.
Serve as primary point of contact for investor and intermediary inquiries related to payment status, capital returns, deferred interest, and general financial updates.
Draft and deliver timely, accurate, and professional responses to inquiries that reflect company's messaging and values
Maintain detailed logs of investor communications and follow-up actions
Proactively communicate with investors and intermediaries during anticipated or known delays to manage expectations
Support broader investor relations efforts including updates, newsletters, and FAQ documents
Collaborate with legal team to ensure all communications meet regulatory standards
Monitor trends in investor and intermediary concerns and escalate recurring issues to leadership for resolution
Qualifications:
Bachelor's degree in Business, Communications, Finance or related fields
3+ years of experience in investor relations, client services, finance, or communications
Exceptional interpersonal and written communications skills with a customer-first mindset, including the ability to convey complex information simply and calmly
Ability to remain composed and diplomatic during difficult conversations or investor frustrations
Detail-oriented and highly organized, with strong problem-solving skills
Familiarity with financial products, real estate, private equity, or fund administration a plus
EB-5 experience a plus
Bilingual in Mandarin or Vietnamese a plus
Preferred Attributes:
High emotional intelligence and professional demeanor
Ability to interpret financial data and explain complex information clearly
Comfort working in a fast-paced, deadline-driven environment
Commitment to confidentiality and discretion
Salary to commensurate with experience
Auto-ApplyCustomer Service Representative
Silver Spring, MD jobs
Job Type: Full Time/Non-Exempt Pay Rate: $18.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results.
Responsibilities:
* Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test.
* Guide motorists through waiver process and extension requests.
* Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations.
* Perform emission tests when needed.
* Creating a clean and professional environment to keep our station clean and welcoming.
* Other duties as assigned.
Minimum Qualifications:
* High school diploma or equivalent
* Completion of certification training program for customer service/emissions testing
* Friendly, professional communication skills
* Strong organizational skills and attention to detail
* Comfortable standing for long periods (up to 90% of the shift)
* Automotive knowledge and/or customer service experience is a plus
Patient Financial Service Representative I
West Allis, WI jobs
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Job Summary:
Responsible for answering a high volume of inbound daily telephone calls within Patient Financial Services department, a cross-functional department supporting all areas of Children's Hospital and Children's Specialty Group (MCW) revenue cycle. As the front line of CHW and MCW/CSG's revenue cycle, must provide exemplary service to our patients and families showing empathy and compassion while still working to meet the goals of resolving account balances. Troubleshoots and problem solves patient family billing, payer, payment posting or system issues for all areas of the organization.
Essential Functions:
Works as part of a cross-functional team that must maintain knowledge of all hospital billing, physician billing, coding, medical records, and financial clearance functions across multiple service areas.
Acts as a patient resource for navigating through the various departments of our health system.
Works in a fast-paced call center environment, promptly and professionally answering inbound telephone calls, meeting department service standards and expectations.
Negotiates payment plan arrangement and screens for financial assistance needs.
Responds to patient's questions in a timely, professional manner
Multi-tasks by working accounts in work queues to resolve self-pay balance issues while answering inbound calls.
Utilizes patient billing software, which includes adding appropriate documentation of steps taken to obtain payment, respond to inquiries or resolve accounts
Educates and supports parents, families, and representatives with questions regarding CHW account balances.
Educates families on insurance and revenue cycle processes.
Determines when rebilling is appropriate and takes necessary steps in billing system to complete.
Legacy Essential Functions:
Reviews in-coming correspondence and respond accordingly. Updates billing information
Reviews and updates return mail with new addresses
Utilizes Forward Health eligibility website to search for coverage for uninsured patients and takes necessary steps in billing system to complete eligibility check
Investigates and resolves straight forward credit balances. Determines appropriate next steps; transferring funds, requesting patient refund
Collaborates with Financial Counseling, Social Services, Patient Relations, Account Resolution Reps or other department members to resolve patient concerns, and patient balances
Works within the Medical College of WI service area in billing system to resolve shared services account balances
Escalates situations to leadership when appropriate for service recovery and timely resolution
Education:
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) Required
Experience:
1+ years related experience in insurance, collections, or customer service experience preferably in a healthcare setting. Required
Knowledge, Skills and Abilities:
Knowledge of claims processing and computerized systems desirable.
Interpersonal skills necessary to efficiently respond to questions from patients and families regarding hospital financial policies, outside agencies' programs and physician offices to help resolve patient financial issues.
Ability to hold composure and poise in escalated situations.
Strong multi-tasking, organizational and time management skills.
Ability to verbally communicate effectively in a professional manner to families, physicians and outside agencies.
Ability to work as part of a team, demonstrating collaboration and flexibility.
Must have knowledge of all revenue cycle operations and processes.
Must be able to read and interpret insurance explanation of benefits to accurately process work and resolve problems
Required for All Jobs:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
Employment is at-will. This document does not create an employment contract, implied or otherwise.
Full Remote Work Opportunity!
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
Auto-ApplyCustomer Service Representative
Owings Mills, MD jobs
Job Type: Full Time/Non-Exempt Pay Rate: $16.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results.
Responsibilities:
* Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test.
* Guide motorists through waiver process and extension requests.
* Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations.
* Perform emission tests when needed.
* Creating a clean and professional environment to keep our station clean and welcoming.
* Other duties as assigned.
Minimum Qualifications:
* High school diploma or equivalent
* Completion of certification training program for customer service/emissions testing
* Friendly, professional communication skills
* Strong organizational skills and attention to detail
* Comfortable standing for long periods (up to 90% of the shift)
* Automotive knowledge and/or customer service experience is a plus
Customer Service Representative
Cohoes, NY jobs
Serves as the point of contact for customers, handles inquiries, comments, and service requests. Responsible for providing information about products, services, and resolving issues. Ensure customer satisfaction by delivering timely and effective support.
Job Duties
* Make outbound calls, answer phones, check voicemail, forward calls as needed, and take messages
* Direct guests, route calls as needed
* Upload data and provide tracking information on documents and logs
* Assist customers with questions/information requested
* Work closely with all Opus Inspection departments to improve the level of service to the customer.
* Performs customer service-oriented duties as assigned
Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service
industry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle
Inspection through innovative technologies, customer focus and operational excellence. Opus' technologies and services
help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle
Information Databases, and developing differentiated solutions for remote vehicle monitoring.
* Strong communication, problem solving, and organization skills
* Excellent organizational and multi-tasking abilities
* Problem solving skills with focus on customer satisfaction
* Minimum typing speed of 45 wpm
* High School/GED equivalent
* Ability to lift up to 25lbs
* Proven experience in customer service or related roles
Customer Service Representative
Birmingham, AL jobs
Job Details Birmingham, ALDescription
Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.
Role Summary
Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression.
Responsibilities
Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
Knowledge of room openings and availability.
Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
Accurately handle all cash and charge transactions.
Make cash drops in the safe.
Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
Take work orders from residents and process correctly in the system.
Receive and distribute mail to residents.
Maintain a clean and inviting office
Other duties as assigned
Qualifications
HS Diploma or equivalent
6 months customer service experience
Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions
Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 25 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
Comply with the brand and Company uniform and hygiene policies.
Fun, fast-paced, upbeat environment
Customer Service Rep
Mentor, OH jobs
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 56 facilities, of which 37 are manufacturing facilities in ten countries and our market capitalization is approximately $7.0 billion.
JOB TITLE/LOCATION:
Customer Service Representative - Mentor, OH
DESCRIPTION:
We are currently looking for a Customer Service Representative. The CSR will provide positive service, while responding to quote requests and other proposals with customers in a timely accurate manner to optimize new orders. This position will work closely with the Engineering and Sales teams to obtain cost estimates for new products.
ESSENTIAL FUNCTIONS OF THE JOB:
Establish and maintain rapport with customers and offer world-class friendly service. Maintain the philosophy of always giving the customer more than they ask for.
Receive (via phone and fax) customer orders and inquiries for price and delivery quotations for stock catalog and special items. Prepares formal quotes and faxes to customer as required.
Support sales staff by preparing quotes to customer requests on an immediate basis for quick turn around.
Respond to leads generated by advertising and websites and recommends the most appropriate channel, i.e. direct quote or forward to the most appropriate stocking distributor.
Sell and educate customer on Climax products and product attributes as well as alternatives. Use tacit knowledge to guide customers towards stock items whenever possible.
Prepare all CSIR paperwork as appropriate, make copies and decimate.
Receive and respond to expedite / delivery requests from customers and communicates to operations to communicate customers urgency. Act as a customer advocate within the Company to communicate customer needs.
Respond to customer requests for literature, prints, and technical information.
Participate in new product development initiatives.
Assist Marketing efforts by providing leads and input, working with staff, and, in particular, with proactive calling efforts.
Attendance at work is an essential function of the job
EDUCATION:
Minimum High School Diploma or GED
EXPERIENCE:
Minimum 3 years of Customer Service experience preferably in manufacturing
SKILLS / CERTIFICATIONS:
Understanding and expertise relating to Power Transmission and Fastener Distributors
Professional selling and customer service skills (both inside & outside sales experience)
Product knowledge of Shaft Collars and Rigid Couplings and KLA's, coatings, finishes, materials, applications, KLDs, etc.
Excellent verbal and written communication skills (especially telephone skills)
Experience with CRM and ERP, specifically Salesforce.com
Microsoft Office and Access
Excellent problem solving skills
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE
Franklin Furnace, OH jobs
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our
Call Center Customer Service Representatives
are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
Evenings and Weekends required.
The Call Center Customer Service Representatives mission is to answer incoming phone calls and assist customers with product and/or service information. By acting as a liaison between customers and service technicians, the Customer Service Rep will schedule, confirm and follow-up on service appointments, maintain accurate contact records and provide progress updates to ensure the efficient workflow on behalf of the service department.
Required Abilities include:
Greet customers in a friendly and professional manner
Obtain all information from the customer needed to look up the invoice (name, phone, date of purchase, etc.)
Open customers work order in an efficient and timely manner
Verify units warranty and email warranty company for verification if necessary
Transfer call to appropriate department (scheduling, triage, etc.)
Notate work order with necessary details (technician initials, warranty information, etc.)
Ensure work orders are placed in proper status and job type within Dispatchtrack.
Evenings and Weekends required.
Qualities:
Excellent verbal and written communication skills require.
Customer-oriented mindset with a strong focus on providing a positive experience.
A self-starter with strong multitasking skills
The ability to work independently or within a team environment
Minimum Qualifications:
High School Graduate or GED
Strong computer skills with efficiency in Microsoft Office suite
Strong interpersonal skills
Company reserves the right to add or delete from job description as needed
Service Professional II
Saint Louis, MO jobs
is with Seneca Companies, a legacy company of OWL Services
Who We Are
With over five decades of proven experience, Seneca Companies began with a vision to deliver real value to customers in the petroleum industry through supplying quality equipment, innovative service and dependable construction of fueling sites. This vision has continued by expanding capabilities and evolving into a unique, multi-faceted service provider. Today, the Seneca team is proud to offer "The Complete Solution" with our distinct divisions. This diversity enables us to serve the needs of an array of industries located throughout the Midwest, Southern and Mountain regions.
With teams devoted to helping our employees learn and grow, our people enjoy a company culture focused on growth, long-term success and teamwork. We pride ourselves on being the best in the industry, and that all starts with developing our employees into the best they can be.
Seneca has locations spread throughout the country, and we are always looking for good people to support our rapidly growing business. We employ a range of people from service technicians, environmental scientists, construction professionals and office employees.
Job Title: Service Professional II
: To perform repair and service work on electronic, hydraulic and/or mechanical petroleum equipment and products as applicable.
What You'll Do:
50%:Service and repair electronic, hydraulic and mechanical petroleum equipment and any other petroleum equipment in the service field while providing superior customer service to all current and potential customers. Troubleshoot and make repairs to ensure proper operations. Install, program and test newly installed equipment. This position requires daily driving between various customer locations and project sites.
20%:Communicate with service dispatch team on the status of work orders and service jobs. Open and close work orders with dispatch team. Provide service repair narratives (written and verbal) for our customers, submit paperwork for time worked and repairs completed in a neat, accurate and timely manner.
15%:Collaborate/train with other service technicians on servicing/repairing/installing equipment and other essential functions of the position.
10%:Monitors and is accountable for accuracy of parts inventory in service vehicle including, but not limited to, transfers of parts to appropriate jobs and other service techs as applicable as well as returns to warehouse facilities.
5%:Other duties as assigned.
Working Hazards:Works in an environment with potential exposure to fumes, dirt, noise, equipment movement dangers, vibrations, dangerous chemical/solvents, electrical shock, and inclement temperature extremes.
Physical/Mental Exertion:Ability to perform heavy physical labor exerting up to 50 pounds of force on an occasional basis and up to 20 pounds of force on a frequent basis performing such tasks as climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, and grasping. Ability to drive for extended periods of time each day with possible overnight stays.
What We're Looking For:
Education: High School diploma or equivalent.
Experience:3+ years of experience in mechanical systems, fuel systems, electrical systems, construction or related repair work experience is required.
Licenses/Certifications:A valid driver's license is required (Class E in MO). Technicians must maintain a good driving record. Current manufacturer and safety certifications required prior to hire;Hazwoperand Wayne certified preferred.
Technical Abilities:Electrical knowledge and excellent mechanical abilities. Ability to operate mechanical equipment and machines as described.
Autonomy/Direction:Typically reports to a supervisor or manager. Expected to work under intermittent supervision. Expected to have efficacy in the field, relying on senior technicians and supervisors less. Ability to teach and coach junior technicians on proper troubleshooting techniques.
Why Choose Seneca Companies?
Competitive Pay
Health, Dental, and Vision Insurance with optional offerings of HSA and FSA
Paid Time Off including Vacation Time, Sick Days, Personal Days, and Holidays
Employer-Paid Short- and Long-Term Disability
401k with Profit-Sharing Match
Tuition Reimbursement
Company Paid Life Insurance
Free Employee Assistance Program (EAP) and Wellness Program
This is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job, and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Specialist, Trustee Services
Baltimore, MD jobs
ARE YOU READY TO WORK AT ALTISOURCE?
Are you a natural leader who loves working through people's problems to find the best solution?
Are you a quick learner who is self-motivated and able to work well independently as well as on a team?
Are you interested in working on a new product where you can make an immediate impact?
If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.
We are looking for a Foreclosure Trustee Services Specialist with a passion for customer service, quality assurance, and leadership. This is a great time to join the team and be a part of a growing and stable organization.
Job Description
What you will do
Order appraisals/update system with documents and information; work with client and appraisers on issues.
Review/execute DNMS documents and review foreclosure files for litigation team, appear in court, if necessary.
Document executions review and update spreadsheets.
Take & return calls from borrowers/lienholders/realtors/attorneys.
Respond to borrower/realtor/lienholder email/fax inquiries.
Work with co-counsel on issues with foreclosures.
Third-party surplus files. Work with our attorneys on surplus updates.
Maryland (city: TBD) physical office: process mail, monitor phones, assist incoming visitors.
Review/execute/upload documents for remote trustee team.
Maintain/update team manuals, provide assistance to team members regarding issues/questions.
Document recording.
Quality control, as a team
Additional duties as required.
Qualifications
Experience with Mortgage Trustee Servicing, title servicing or foreclosure.
Experience with reverse mortgage services.
Must have an understanding of trustee services, processes and procedures.
Recording experience in a title or trustee capacity.
Notary
Must be located in Maryland.
Additional Information
THE PERKS OF WORKING AT ALTISOURCE
Competitive base salaries - we believe the top talent deserves the top dollar!
401k plan - we want to empower you to foster your career, and prepare for retirement
The salary range is $40,000-$55,000 per year + benefits
Good Health
Comprehensive Medical, Dental, and Vision insurance plans
Tax-free Flexible Spending Account or Health Saving Account
Life insurance, short-term, and long-term disability
...And Happiness!
Paid holidays, plus 19 days of accrued PTO for a total of 29 paid days off per year
Lots of employee engagement activities (Ex. annual company celebrations) and onsite/online (examples include office stress buster events, holiday parties, and wellness activities)
Opportunities for you to join our community service initiatives, such as Habitat for Humanity
Are you up to the challenge? Apply today!
Got a question? Contact our Talent Acquisition Team at [email protected].
Altisource's Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.
We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.
Customer Service Rep - PART-TIME $21/hr (Fri&Sat, 5PM-3AM)
Belvidere, IL jobs
Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.
This position is responsible for working directly with one of our customers by providing on-site support for their product in our warehouse.
General Responsibilities:
Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
Prepare unloading tally's for warehouse to receive
Close out drivers; add arrival and depart times in CAM
Close outbound shipments & send all BOL's to customer
Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
Answer phones; schedule appointments
Activate/inactivate lot codes
Adjust receiving tickets for the dock
Additional office duties as needed
Qualifications:
Previous office experience preferred
Knowledge of Microsoft Office (Word, Excel) preferred
Benefits and Perks:
MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1
st
of the month following 30 days of hire. Additional benefits available 1
st
of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.
We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.
Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.
Auto-ApplyTransportation & Logistics Customer Service Representative
Milwaukee, WI jobs
Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting, and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.
General Position Overview: The Customer Service Representative (CSR) plays a key role in supporting our customers through proactive communication, accurate order management, and dependable service. This position ensures timely handling of quotes and orders while collaborating closely with Customer Account Managers, Outside Sales, and the broader Logistics Team to deliver consistent, reliable results. The CSR is expected to demonstrate professionalism and provide support that reflect our commitment to “support our customers with the highest quality food and cold chain logistics services.” By upholding our Midwest Values of Modesty, Integrity, Dependability, Work Ethic, Efficiency, Safety, and Trust, the CSR helps drive customer satisfaction and support the overall growth of the business.
At Midwest Refrigerated Services, we are driven by our Midwest Values of:
Modesty
Integrity
Dependability
Work Ethic
Efficiency
Safety
Trust
It is the expectation that all employees exemplify these values.
General Accountabilities include:
Maintain regular, proactive communication with existing customers
Respond to inbound quote requests from the Customer Service inbox
Provide support to Customer Account Management (CAM) team with servicing customers
Work collaboratively with both CAM's, Outside Sales, and others in the Logistics team
Prepare customer reports under the direction of CAM team
Accurately enter orders into Company systems and verify information for timeliness and accuracy
Deliver professional, customer-focused service with strong sense of responsibility
Escalate issues appropriately when beyond scope of authority
Maintain regular and reliable attendance, following company attendance policies
Follow company policies, procedures, and compliance standards
Participate in training and development activities as assigned, and company and/or team meetings
Identify and share opportunities to improve processes and communication
Skills Required:
Takes responsibility for completing tasks accurately and on time
Clear communication skills, both written and verbal, with customers, peers and leadership
Proficiency with technical systems and ability to adapt to new tools
Customer service skills including ability to Hear, Empathize, Apologize, and Take action (HEAT)
Prerequisites:
1-3 years of customer service experience required (logistics/transportation preferred)
Proficiency in typing and navigating common business systems (Email, Microsoft tools, TMS)
Ability to quickly learn new processes and problem-solve in a fast-paced environment
Demonstrate positivity and willingness to contribute to team success
Performance Measurements:
Responsiveness to customer inquiries
Customer satisfaction feedback
Consistent and reliable attendance
Adherence to company policies, procedures, and compliance standards
Timeliness and accuracy of order entry and updates
Willingness to assist and collaborate with team members
Benefits and Perks:
MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.
We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.
Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.
Flexible, Monday-Friday, First Shift.
WFH 2 days per week after 90 days.
Auto-ApplyCustomer Service Representative
Acworth, GA jobs
Customer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. This position is a roving role, meaning this person will work at different locations throughout Las Vegas.
ESSENTIAL FUNCTIONS
· Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
· Knowledge of room openings and availability.
· Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
· Accurately handle all cash and charge transactions.
· Make cash drops in the safe.
· Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
· Take work orders from residents and process correctly in the system.
· Receive and distribute mail to residents.
· Maintain a clean and inviting office
· Other duties as assigned
REQUIRED EXPERIENCE
· HS Diploma or equivalent
· 6 months customer service experience
· Legally able to work within State and Federal guidelines
PHYSICAL REQUIREMENTS
· Continuous standing and walking throughout the duration of each shift.
· Bending, lifting, and carrying up to 25 pounds.
· Constant face-to-face interactions with customers.
· Ability to multi-task and remain positive in busy working conditions.
WORKING CONDITIONS
· Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
· Comply with the brand and Company uniform and hygiene policies.
· Fun, fast-paced, upbeat environment
Auto-ApplyStore 104: Customer Service Rep. FT
Evans, GA jobs
Job DescriptionSalary: $13
Shift Lead Supervisor.