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Member Service Representative jobs at YMCA

- 177 jobs
  • Transaction Services Specialist

    Newmark Group Inc. 4.8company rating

    Milwaukee, WI jobs

    Under general supervision, performs a variety of specialized and custom tasks to provide administrative support for a team of sales professionals. Maintain confidentiality of Sales, Marketing, Client, and proprietary information and data in all communications. Position requires in-depth knowledge of Sales and Marketing administrative and operational policy and procedure and general business practices and procedures. Essential Job Duties: * Maintain NMRK brand, product, office, and client messaging and consistency by applying templates to produce marketing materials to include; offering memoranda, broker opinions of value, flyers, proposals, tour books, touch pieces, maps, floor plans, qualification packages, and market surveys. * Gather data and materials from Research, GIS, brokers, and broker support teams, and assemble them into cohesive marketing materials. * Proof final marketing materials for grammar, cadence, writing style and content accuracy. * Ensure that final materials are packaged and delivered to brokers and clients on a timely basis. * Review marketing material specifications, and act as point of contact and liaison with centralized marketing, analysis, and research groups to coordinate the completion and submission of financial, marketing, and various client specific property data to incorporate into customized property information packages. * Maintain knowledge of deal progress and provide updates to broker deal pipelines. Follow up on occupancy dates and provide revised installment due dates to the A/R team. * Prepare and maintain accurate documents to include, Request for Information (RFI's), Letter of Intent (LOI's) and Request for Proposal (RFP's). * Update and maintain various information databases to include; client and prospect databases. * Respond to outside broker requests. * Coordinate mass marketing mailings. * Create, maintain and/or purge files and records, including real estate transaction files. * Provide informational assistance to clients to include; greeting clients, directing telephone traffic and scheduling appointments and tours. * Meet clients at listed properties and conduct tours at the direction of the listing broker(s). * Coordinate complex on/offsite meetings and conferences as well as travel arrangements. * Prepare, update, collate and package reports as instructed by team. * Perform administrative functions and prepare communication as required. * Prepare expense reports as required. * May perform other duties as assigned. Skills, Education and Experience: * High School diploma or General Education Degree (GED) required, & 2 years work related experience. Associate's degree or Bachelor's degree in Marketing and Graphic Design a preferred. * Minimum 2 years related work experience to include Real Estate Brokerage or Sales and Marketing * Advanced Microsoft Office Suite, PowerPoint, Excel and Internet research skills * Demonstrates administrative support skills including appointment scheduling, and ability to compose/proof and edit correspondence and reports * Organizational, communication (written, oral, telephone), customer service and strong attention to detail are essential in this position * Problem solving, decision-making, and analytical skills required * Ability to prioritize, and manage multiple tasks, and meet stringent deadlines * WI Broker or RE Sales Persons License required. * May perform other duties as assigned. Working Conditions: Normal working conditions with the absence of disagreeable elements Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
    $85k-118k yearly est. Auto-Apply 56d ago
  • Customer Service Representative

    Independent Brokers Agency 4.2company rating

    Missouri jobs

    The Customer Service Representative at Independent Brokers Agency, LLC is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold a Missouri insurance license and have a minimum of two years insurance experience (personal or commercial lines). Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Compensation: $18.00 - $21.00 per hour YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a CAA member agency is a great career choice! CAA's members are comprised of over 90 independent insurance agencies located throughout 9 states, TX, OK, KS, NE, CO, MO, IA, SD, & AR. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
    $18-21 hourly Auto-Apply 60d+ ago
  • Customer Support Representative

    Bright Mls, Inc. 4.2company rating

    North Bethesda, MD jobs

    Find Your Place at Bright MLS. Home. It's more than just a place-it's a feeling. At Bright MLS, "home" means family, community, safety, and the freedom to be your truest self. It's this meaning that inspires everything we do. We're here to ensure an open, clear, and competitive housing market for all. As a leading data technology company and the largest multiple listing service (MLS) in the United States, Bright MLS sits at the heart of some of the most powerful real estate markets in the country. Our platform powers more than 430,000 listings annually, supports over 100,000 real estate professionals, and touches the lives of more than half a million buyers and sellers every month across the Mid Atlantic six states and the District of Columbia. But we're more than numbers. We're innovators, technologists, researchers, and storytellers working together to redefine what it means to be an MLS. With real-time data, deep market intelligence, and industry-leading tools, we're shaping the future of real estate-and we're just getting started. At Bright, you'll find a place where your voice matters, your work has purpose, and your ideas help move the industry forward. We're collaborative, mission-driven, and passionate about using technology to make the housing market better for everyone. If you're ready to do meaningful work at a company that values innovation and impact-we'd love to meet you. Learn more about BrightMLS.com SUMMARY: The Customer Support Rep is responsible for providing technical and customer service assistance including, but not limited to, hardware, software, application, membership, billing and first-level compliance support via various contact channels. The Customer Support Rep is also responsible for investigating and resolving customer issues and questions and providing required information and solutions. This position is for the 11:00 AM to 8:00 PM shift, Monday through Friday - with limited weekend coverage required. As a Customer Support Representative, you will be part of a caring, solutions-driven team that goes beyond troubleshooting. You'll be a trusted guide, helping our customers succeed by providing outstanding service across phone, email, and chat. Your mission is to resolve customer concerns with compassion, clarity, and a commitment to follow-through-no matter the challenge. Key Responsibilities: Connect with Care: Respond to customer inquiries with genuine interest and professionalism across multiple channels. Whether the concern is technical, billing-related, or a general question, you'll approach every interaction with empathy and understanding. Solve with Passion: Deliver helpful, accurate, and timely solutions tailored to each customer's situation. Clear communication and a positive attitude will be your daily tools. Follow Through: Keep detailed notes on all customer interactions, ensuring consistent communication and follow-up through to issue resolution. Be the Voice of PEACE : Passion: Show true dedication to every customer, making every interaction a positive moment-no matter how big or small the issue. Empathy: Seek first to understand. Listen deeply and respond thoughtfully, always putting yourself in the customer's shoes. Accountability: Take personal responsibility for resolving issues. Set clear expectations and keep customers informed until resolution is achieved. Community: Be a valued part of a supportive and encouraging team that collaborates to deliver the best for our customers, every single time. Expertise: Learn and grow your knowledge of Bright's tools and services. Share what you know to build trust and confidence. Collaborate: Work together with team members and other departments to research challenges and deliver solutions that work now-and into the future. Educate & Empower: Guide customers through system features and membership benefits so they feel confident using Bright's tools. What You Bring: A passion for helping others and solving problems with a friendly, solutions-first attitude. 2+ years of customer service experience (Call center or in-bound support experience a plus). Excellent verbal and written communication skills. Comfortable working across multiple digital platforms, with a willingness to learn processes and tools. Strong attention to detail, time management, and organizational skills. Ability to adapt quickly to a fast-paced environment with shifting priorities. Experience in real estate or related industries is helpful, though not required. Why Join Us? Bright MLS supports one of the most dynamic and diverse real estate markets in the nation. We're proud to power over $100 billion in real estate transactions annually and to support our passionate professionals who make it all happen. We don't just work together-we support each other as a community. Diversity, inclusion, and connection are at our heart, which is why we've been named one of the Washington Business Journal's Most Diverse Employers-two years in a row. Be a part of a team where your contribution truly matters. Bring your heart, your drive, and your sense of purpose-and help us bring PEACE to every customer, every day. To learn more about us, visit ***************** It is the company's policy to recruit, hire, train and promote individuals, as well as to administer any and all personnel actions, without regard to race, religion, age, sex, marital status, sexual orientation, disability, national origin, ancestry, military status or any other unlawfully prohibited characteristic in accordance with applicable laws.
    $40k-51k yearly est. Auto-Apply 60d+ ago
  • Associate - Fund Services

    Lightstone Group 4.4company rating

    New York, NY jobs

    Lightstone, founded by David Lichtenstein, is one of the most diversified privately held real estate companies in the United States. Headquartered in New York City, Lightstone is active in 27 states across the country, developing, managing and investing in all sectors of the real estate market, including residential, hospitality, commercial, and retail. With nearly $12 billion in assets under management, Lightstone's portfolio currently includes over 15 million square feet of industrial, logistics, life sciences, and commercial properties, over 25,000 residential units, and over 5,100 hotel keys. EB-5 Investments Since 2014 Lightstone has used the USCIS EB-5 Program to raise capital for its real estate developments in the US. The EB-5 Program allows foreign nationals to invest $800,000 into a job creating project or company in the United States and receive a permanent green card enabling them to live, work and study in the United States. Lightstone has raised over $650 million through the EB-5 Program. Lightstone invested this capital in some of its premium residential and hospitality developments. These include the Moxy and AC DTLA, 130 William, ARC, 365 Bond, Moxy Chelsea, Moxy East Village, Moxy Times Square and Moxy South Beach Miami. Lightstone is currently fundraising for its newest project. The EB-5 team raises investment capital from all over the world and has offices in New York, Shanghai, Seoul, and Hong Kong POSITION OVERVIEW: We are currently looking for a proactive/diplomatic Investor Services professional who will serve as key liaison between the company and a portion of its investor/intermediary base with focus on addressing inquiries related to investment status. The ideal candidate will combine strong financial understanding with empathy, discretion, and excellent communication skills. This is a critical role requiring professionalism, emotional intelligence, and strategic thinking to maintain investor trust and manage expectations. This role will be full-time 40 hours a week for a temporary period of estimated 8-10 months, could potentially be extended longer. Serve as primary point of contact for investor and intermediary inquiries related to payment status, capital returns, deferred interest, and general financial updates. Draft and deliver timely, accurate, and professional responses to inquiries that reflect company's messaging and values Maintain detailed logs of investor communications and follow-up actions Proactively communicate with investors and intermediaries during anticipated or known delays to manage expectations Support broader investor relations efforts including updates, newsletters, and FAQ documents Collaborate with legal team to ensure all communications meet regulatory standards Monitor trends in investor and intermediary concerns and escalate recurring issues to leadership for resolution Qualifications: Bachelor's degree in Business, Communications, Finance or related fields 3+ years of experience in investor relations, client services, finance, or communications Exceptional interpersonal and written communications skills with a customer-first mindset, including the ability to convey complex information simply and calmly Ability to remain composed and diplomatic during difficult conversations or investor frustrations Detail-oriented and highly organized, with strong problem-solving skills Familiarity with financial products, real estate, private equity, or fund administration a plus EB-5 experience a plus Bilingual in Mandarin or Vietnamese a plus Preferred Attributes: High emotional intelligence and professional demeanor Ability to interpret financial data and explain complex information clearly Comfort working in a fast-paced, deadline-driven environment Commitment to confidentiality and discretion Salary to commensurate with experience
    $43k-61k yearly est. Auto-Apply 45d ago
  • Associate - Fund Services

    The Lightstone Group, LLC 4.4company rating

    New York, NY jobs

    Lightstone, founded by David Lichtenstein, is one of the most diversified privately held real estate companies in the United States. Headquartered in New York City, Lightstone is active in 27 states across the country, developing, managing and investing in all sectors of the real estate market, including residential, hospitality, commercial, and retail. With nearly $12 billion in assets under management, Lightstone's portfolio currently includes over 15 million square feet of industrial, logistics, life sciences, and commercial properties, over 25,000 residential units, and over 5,100 hotel keys. EB-5 Investments Since 2014 Lightstone has used the USCIS EB-5 Program to raise capital for its real estate developments in the US. The EB-5 Program allows foreign nationals to invest $800,000 into a job creating project or company in the United States and receive a permanent green card enabling them to live, work and study in the United States. Lightstone has raised over $650 million through the EB-5 Program. Lightstone invested this capital in some of its premium residential and hospitality developments. These include the Moxy and AC DTLA, 130 William, ARC, 365 Bond, Moxy Chelsea, Moxy East Village, Moxy Times Square and Moxy South Beach Miami. Lightstone is currently fundraising for its newest project. The EB-5 team raises investment capital from all over the world and has offices in New York, Shanghai, Seoul, and Hong Kong POSITION OVERVIEW: We are currently looking for a proactive/diplomatic Investor Services professional who will serve as key liaison between the company and a portion of its investor/intermediary base with focus on addressing inquiries related to investment status. The ideal candidate will combine strong financial understanding with empathy, discretion, and excellent communication skills. This is a critical role requiring professionalism, emotional intelligence, and strategic thinking to maintain investor trust and manage expectations. This role will be full-time 40 hours a week for a temporary period of estimated 8-10 months, could potentially be extended longer. Serve as primary point of contact for investor and intermediary inquiries related to payment status, capital returns, deferred interest, and general financial updates. Draft and deliver timely, accurate, and professional responses to inquiries that reflect company's messaging and values Maintain detailed logs of investor communications and follow-up actions Proactively communicate with investors and intermediaries during anticipated or known delays to manage expectations Support broader investor relations efforts including updates, newsletters, and FAQ documents Collaborate with legal team to ensure all communications meet regulatory standards Monitor trends in investor and intermediary concerns and escalate recurring issues to leadership for resolution Qualifications: Bachelor's degree in Business, Communications, Finance or related fields 3+ years of experience in investor relations, client services, finance, or communications Exceptional interpersonal and written communications skills with a customer-first mindset, including the ability to convey complex information simply and calmly Ability to remain composed and diplomatic during difficult conversations or investor frustrations Detail-oriented and highly organized, with strong problem-solving skills Familiarity with financial products, real estate, private equity, or fund administration a plus EB-5 experience a plus Bilingual in Mandarin or Vietnamese a plus Preferred Attributes: High emotional intelligence and professional demeanor Ability to interpret financial data and explain complex information clearly Comfort working in a fast-paced, deadline-driven environment Commitment to confidentiality and discretion Salary to commensurate with experience
    $43k-61k yearly est. Auto-Apply 44d ago
  • Customer Service Representative

    Opus Global 4.6company rating

    Silver Spring, MD jobs

    Job Type: Full Time/Non-Exempt Pay Rate: $18.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results. Responsibilities: * Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test. * Guide motorists through waiver process and extension requests. * Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations. * Perform emission tests when needed. * Creating a clean and professional environment to keep our station clean and welcoming. * Other duties as assigned. Minimum Qualifications: * High school diploma or equivalent * Completion of certification training program for customer service/emissions testing * Friendly, professional communication skills * Strong organizational skills and attention to detail * Comfortable standing for long periods (up to 90% of the shift) * Automotive knowledge and/or customer service experience is a plus
    $18.5 hourly 33d ago
  • Patient Financial Service Representative I

    CWI Landholdings 3.0company rating

    West Allis, WI jobs

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Job Summary: Responsible for answering a high volume of inbound daily telephone calls within Patient Financial Services department, a cross-functional department supporting all areas of Children's Hospital and Children's Specialty Group (MCW) revenue cycle. As the front line of CHW and MCW/CSG's revenue cycle, must provide exemplary service to our patients and families showing empathy and compassion while still working to meet the goals of resolving account balances. Troubleshoots and problem solves patient family billing, payer, payment posting or system issues for all areas of the organization. Essential Functions: Works as part of a cross-functional team that must maintain knowledge of all hospital billing, physician billing, coding, medical records, and financial clearance functions across multiple service areas. Acts as a patient resource for navigating through the various departments of our health system. Works in a fast-paced call center environment, promptly and professionally answering inbound telephone calls, meeting department service standards and expectations. Negotiates payment plan arrangement and screens for financial assistance needs. Responds to patient's questions in a timely, professional manner Multi-tasks by working accounts in work queues to resolve self-pay balance issues while answering inbound calls. Utilizes patient billing software, which includes adding appropriate documentation of steps taken to obtain payment, respond to inquiries or resolve accounts Educates and supports parents, families, and representatives with questions regarding CHW account balances. Educates families on insurance and revenue cycle processes. Determines when rebilling is appropriate and takes necessary steps in billing system to complete. Legacy Essential Functions: Reviews in-coming correspondence and respond accordingly. Updates billing information Reviews and updates return mail with new addresses Utilizes Forward Health eligibility website to search for coverage for uninsured patients and takes necessary steps in billing system to complete eligibility check Investigates and resolves straight forward credit balances. Determines appropriate next steps; transferring funds, requesting patient refund Collaborates with Financial Counseling, Social Services, Patient Relations, Account Resolution Reps or other department members to resolve patient concerns, and patient balances Works within the Medical College of WI service area in billing system to resolve shared services account balances Escalates situations to leadership when appropriate for service recovery and timely resolution Education: High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) Required Experience: 1+ years related experience in insurance, collections, or customer service experience preferably in a healthcare setting. Required Knowledge, Skills and Abilities: Knowledge of claims processing and computerized systems desirable. Interpersonal skills necessary to efficiently respond to questions from patients and families regarding hospital financial policies, outside agencies' programs and physician offices to help resolve patient financial issues. Ability to hold composure and poise in escalated situations. Strong multi-tasking, organizational and time management skills. Ability to verbally communicate effectively in a professional manner to families, physicians and outside agencies. Ability to work as part of a team, demonstrating collaboration and flexibility. Must have knowledge of all revenue cycle operations and processes. Must be able to read and interpret insurance explanation of benefits to accurately process work and resolve problems Required for All Jobs: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise. Full Remote Work Opportunity! Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $24k-35k yearly est. Auto-Apply 12d ago
  • Customer Service Representative

    Opus Global 4.6company rating

    Owings Mills, MD jobs

    Job Type: Full Time/Non-Exempt Pay Rate: $16.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results. Responsibilities: * Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test. * Guide motorists through waiver process and extension requests. * Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations. * Perform emission tests when needed. * Creating a clean and professional environment to keep our station clean and welcoming. * Other duties as assigned. Minimum Qualifications: * High school diploma or equivalent * Completion of certification training program for customer service/emissions testing * Friendly, professional communication skills * Strong organizational skills and attention to detail * Comfortable standing for long periods (up to 90% of the shift) * Automotive knowledge and/or customer service experience is a plus
    $16.5 hourly 44d ago
  • Customer Service Representative

    Opus Global 4.6company rating

    Cohoes, NY jobs

    Serves as the point of contact for customers, handles inquiries, comments, and service requests. Responsible for providing information about products, services, and resolving issues. Ensure customer satisfaction by delivering timely and effective support. Job Duties * Make outbound calls, answer phones, check voicemail, forward calls as needed, and take messages * Direct guests, route calls as needed * Upload data and provide tracking information on documents and logs * Assist customers with questions/information requested * Work closely with all Opus Inspection departments to improve the level of service to the customer. * Performs customer service-oriented duties as assigned Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle Inspection through innovative technologies, customer focus and operational excellence. Opus' technologies and services help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle Information Databases, and developing differentiated solutions for remote vehicle monitoring. * Strong communication, problem solving, and organization skills * Excellent organizational and multi-tasking abilities * Problem solving skills with focus on customer satisfaction * Minimum typing speed of 45 wpm * High School/GED equivalent * Ability to lift up to 25lbs * Proven experience in customer service or related roles
    $30k-37k yearly est. 33d ago
  • Leasing Representative - Ruby, New York, NY

    Rose Associates 4.3company rating

    New York, NY jobs

    Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth - Rose Associates is where excitement meets opportunity! We are seeking a dynamic and customer-focused individual to join our team as a Leasing Representative for our multifamily properties. The Leasing Representative will be the first point of contact for potential residents, responsible for showcasing available units, facilitating the leasing process, and ensuring a positive experience for prospective residents. Essential Job Functions Manage all aspects of the leasing process, including conducting property tours, showcasing available units, effectively communicating the community's value, greeting clients, assessing needs, answering questions, and promptly responding to inquiries in-person, by phone, and via email, providing leasing information, scheduling appointments. Support potential residents through the application process, ensuring the gathering of necessary documents, conducting comprehensive background and credit checks according to company policies, and communicating application status and leasing decisions. Build positive relationships with prospective and current residents, along with the property management team, fostering a welcoming and professional atmosphere in the leasing office and ensuring efficient operations. Efficiently handle maintenance requests in collaboration with the on-site maintenance team, ensuring resident satisfaction, and communicate effectively with current residents regarding repairs, lease renewals, and any inquiries or concerns. Assist with completing weekly and monthly sales reports, including traffic analyses as assigned by the Leasing Manager or Community Manager. Receive deposits and rent money, recording transactions appropriately. Stay informed about local market trends and competitor offerings, providing feedback to management regarding challenges, ultimately contributing to the development and implementation of effective leasing and marketing strategies. Prepare and execute lease agreements in compliance with company policies, ensuring accurate and organized record-keeping of leasing documentation. Must be present on-site, with the ability to move throughout the building, ensuring effective communication with tenants, staff, vendors, and visitors. Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances. Position may be required to perform duties outside their normal responsibilities as needed. Qualifications High school diploma or equivalent; bachelor's degree in business, Marketing, or a related field is a plus. A minimum of 1 year of leasing or sales experience, preferably in multifamily residential properties. Strong communication and interpersonal skills. Proficiency in navigating computers and property management software, to include Microsoft Office, iLuvLeasing, On-Site, and Yardi. Knowledge of fair housing regulations and leasing practices. Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire. Work authorization (required). Must be able to work weekends (Saturdays and Sundays). In addition to base compensation, significant incentive pay and full benefits packages are available. Hourly pay range: $28.85 - $31.25
    $28.9-31.3 hourly Auto-Apply 39d ago
  • CALL CENTER CUSTOMER SERVICE REPRESENTATIVE

    Big Sandy Superstore 4.0company rating

    Franklin Furnace, OH jobs

    CALL CENTER CUSTOMER SERVICE REPRESENTATIVE Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our Call Center Customer Service Representatives are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. Evenings and Weekends required. The Call Center Customer Service Representatives mission is to answer incoming phone calls and assist customers with product and/or service information. By acting as a liaison between customers and service technicians, the Customer Service Rep will schedule, confirm and follow-up on service appointments, maintain accurate contact records and provide progress updates to ensure the efficient workflow on behalf of the service department. Required Abilities include: Greet customers in a friendly and professional manner Obtain all information from the customer needed to look up the invoice (name, phone, date of purchase, etc.) Open customers work order in an efficient and timely manner Verify units warranty and email warranty company for verification if necessary Transfer call to appropriate department (scheduling, triage, etc.) Notate work order with necessary details (technician initials, warranty information, etc.) Ensure work orders are placed in proper status and job type within Dispatchtrack. Evenings and Weekends required. Qualities: Excellent verbal and written communication skills require. Customer-oriented mindset with a strong focus on providing a positive experience. A self-starter with strong multitasking skills The ability to work independently or within a team environment Minimum Qualifications: High School Graduate or GED Strong computer skills with efficiency in Microsoft Office suite Strong interpersonal skills Company reserves the right to add or delete from job description as needed
    $27k-34k yearly est. 4d ago
  • Store 103: Customer Service Rep. FT

    Gas Pro Services 3.8company rating

    Grovetown, GA jobs

    Job DescriptionSalary: $13 Shift Lead Supervisor.
    $13 hourly 16d ago
  • Store 301: Customer Service Rep. FT

    Gas Pro Services 3.8company rating

    Grovetown, GA jobs

    Job DescriptionSalary: $13 Shift Lead and Customer Service Representative
    $13 hourly 18d ago
  • Customer Service Representative

    The Siegel Group 4.5company rating

    Acworth, GA jobs

    Customer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. This position is a roving role, meaning this person will work at different locations throughout Las Vegas. ESSENTIAL FUNCTIONS · Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. · Knowledge of room openings and availability. · Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily. · Accurately handle all cash and charge transactions. · Make cash drops in the safe. · Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm. · Take work orders from residents and process correctly in the system. · Receive and distribute mail to residents. · Maintain a clean and inviting office · Other duties as assigned REQUIRED EXPERIENCE · HS Diploma or equivalent · 6 months customer service experience · Legally able to work within State and Federal guidelines PHYSICAL REQUIREMENTS · Continuous standing and walking throughout the duration of each shift. · Bending, lifting, and carrying up to 25 pounds. · Constant face-to-face interactions with customers. · Ability to multi-task and remain positive in busy working conditions. WORKING CONDITIONS · Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. · Comply with the brand and Company uniform and hygiene policies. · Fun, fast-paced, upbeat environment
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    The Siegel Group 4.5company rating

    Acworth, GA jobs

    Customer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. This position is a roving role, meaning this person will work at different locations throughout Las Vegas. ESSENTIAL FUNCTIONS · Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. · Knowledge of room openings and availability. · Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily. · Accurately handle all cash and charge transactions. · Make cash drops in the safe. · Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm. · Take work orders from residents and process correctly in the system. · Receive and distribute mail to residents. · Maintain a clean and inviting office · Other duties as assigned REQUIRED EXPERIENCE · HS Diploma or equivalent · 6 months customer service experience · Legally able to work within State and Federal guidelines PHYSICAL REQUIREMENTS · Continuous standing and walking throughout the duration of each shift. · Bending, lifting, and carrying up to 25 pounds. · Constant face-to-face interactions with customers. · Ability to multi-task and remain positive in busy working conditions. WORKING CONDITIONS · Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. · Comply with the brand and Company uniform and hygiene policies. · Fun, fast-paced, upbeat environment
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Store 104: Customer Service Rep. FT

    Gas Pro Services 3.8company rating

    Evans, GA jobs

    Job DescriptionSalary: $13 Shift Lead Supervisor.
    $13 hourly 16d ago
  • Store 105: Customer Service Rep. FT

    Gas Pro Services 3.8company rating

    Statesboro, GA jobs

    Job DescriptionSalary: $13 Shift Lead Supervisor.
    $13 hourly 16d ago
  • Store 101: Customer Service Rep. FT

    Gas Pro Services 3.8company rating

    Augusta, GA jobs

    Job DescriptionSalary: $13 Shift Lead and Customer Service Representative
    $13 hourly 19d ago
  • Bookkeeper/ Accounting Services Specialist

    Northpoint Search Group 4.0company rating

    Kennesaw, GA jobs

    Bookkeeper/ Accounting Services Specialist - Kennesaw, GA Who: A detail-oriented accounting professional with 2-5 years of bookkeeping experience and strong communication skills. What: Manage day-to-day accounting functions for multiple clients, including AP/AR, general ledger maintenance, payroll, reconciliations, and financial reporting. When: Full-time role available immediately. Where: On-site at the Kennesaw, GA office Why: To contribute your accounting expertise in a client-facing role within a reputable firm that values service excellence and professional growth. Office Environment: Professional, supportive, and relationship-focused culture with strong benefits and a commitment to integrity, respect, accountability, and excellence. Salary: Competitive compensation based on skills, experience, and potential. Position Overview: This role provides the opportunity to support multiple clients by managing their full-cycle bookkeeping functions, delivering accurate financial information, and maintaining strong client relationships while working directly with firm leadership. Key Responsibilities: ● Manage accounting activities for multiple clients simultaneously. ● Process accounts payable and accounts receivable. ● Record vendor expenses and maintain organized documentation. ● Maintain accurate general ledger entries and perform reconciliations. ● Prepare bank statements and financial reports. ● Create various accounting reports for client needs. ● Process client payroll accurately and on schedule. ● Communicate professionally with clients and team members. Qualifications: ● Bachelor's degree in Accounting. ● 2-5 years of bookkeeping or general accounting experience. ● Public accounting experience a plus. ● Proficiency with Microsoft Excel and QuickBooks. ● Experience with Sage Intacct preferred. ● Payroll processing experience required. ● Ability to manage competing priorities and maintain high-quality output. ● Strong written and verbal communication skills. ● Commitment to professional service excellence. Benefits: ● Generous paid time off and paid holidays. ● Health, dental, and vision insurance starting day one. ● 401(k) with profit sharing. ● Life and disability insurance. ● Wellness benefits and well-being programs. ● Competitive compensation package. ● Dress for Your Day policy. ● Company events and social initiatives that celebrate team culture. ● Workplace built on integrity, respect, accountability, and excellence. If you're interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.
    $31k-38k yearly est. Auto-Apply 18d ago
  • Customer Service Representative

    Wesley Apartments Homes 3.9company rating

    Atlanta, GA jobs

    We are looking for an efficient and skilled Customer Service Representative. Your role is to provide customer support to the clients, respond to their queries and resolve them as soon as possible so as to maintain healthy relations with the customers. You will be in direct contact with the clients so you should have clear knowledge about products and their functions, company's policies and procedures. Pleasant personality and good communication skills are the key requirements. If you consider yourself competent enough to provide the best customer service to our clients then do apply! Responsibilities Handle customer complaints actively and resolve them on time. Provide all the information that customer requires. Take orders and calculate the charges. Keep track of customer information and their issues. Generate sales leads. Open customer's account by gathering all the required information. Explain all the details to the customer. Review customer accounts for any changes. Maintain healthy relationship with the customers. Ensure the quality of services is maintained. Handle change in policies of the company and explain them to the customer. Requirements Bachelor's degree in any discipline. 2 years of sales or customer service experience. Should be able to provide results under pressure. Excellent communication and interpersonal skills. Good problem solving skills.
    $25k-32k yearly est. 60d+ ago

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