Customer Engagement Manager jobs at Ymca Of Greater Seattle

Salary Range: $26.00 per Hour Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation) Join Our Mission to Support Families When They Need It Most Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes. As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We're looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you're ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you. About the Role As a Caregiver Success Manager, you'll be at the heart of our care delivery team-overseeing the scheduling, support and professional development of our in-home Caregivers. You'll work closely with the Client Success Manager to ensure Caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care. The ideal candidate for this role is someone with a people-first management style, excellent organization and time management skills, and a commitment to ensuring the highest care delivery standards. Job Duties Efficiently schedule Caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction Communicate regularly with the Client Success Manager, client, client's family or representatives regarding scheduling updates Utilize effective staffing skills and regularly monitor staffing statistics to strategically increase client hours and avoid overtime Ensure proper pay rates, billing codes, and shift accuracy in AlayaCare and ADP Conduct supervisory visits and performance evaluations, providing coaching/counseling to Caregivers Provide training to Caregivers under the direction of the Director of Home Care Ensure Caregivers are compliant with their continued education/training programs Collaborate closely with the Caregiver recruiter, providing backup when needed to ensure a sufficient Caregiver pool Travel within the greater Tacoma/ Greater Seattle area as needed or assigned Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary Participate in regularly scheduled on-call rotation handling off-hours staffing needs Your work time is paid and in addition to your standard schedule. Approximately 1 night a week. Qualifications 2+ years of experience in healthcare care coordination, client management, or related role with transferrable skills preferred Valid Driver's License and vehicle insurance with clean DMV record required Current Certified Nursing Assistant or Home Care Aide Certification preferred Proficiency in using healthcare management software preferred Compensation & Benefits: Family First is committed to providing competitive, equitable pay to all employees and is proud to offer the following benefits to employees. Competitive compensation: $24.00 - $26.00 per hour Health, dental & vision insurance 401(k) with company match Paid time off + 10 paid holidays per year Professional development support Same day pay available through TapCheck Supportive workplace culture, with mission-driven team Apply Today If you're ready to support families through life's most challenging moments and thrive in a purpose-driven environment, apply now to join the Family First At Home team.

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: The American Red Cross is seeking a Manager of Fundraising Engagement and Influence to lead our Executive Engagement fundraising strategy while overseeing other team members. This position can be based anywhere in the US. WHERE YOUR CAREER IS A FORCE GOOD: The Fundraising Programs and Segment Strategy unit is the central office that develops high-quality, consistent fundraising programs and platforms that reflect the organization's fundable strategic opportunities. It is also the primary office through which individual, corporate, and foundation donor strategies are developed to maximize fundraising locally, regionally, nationally, and globally. To advance our fundraising strategy and help achieve organizational goals, the Manager of Engagement and Influence will provide strategic guidance to fundraisers and fundraising leaders nationwide on implementing senior leadership engagement-including the President and CEO-with major donors. This role serves as the primary Development liaison to the President and CEO's office for all fundraising activities and initiatives, and acts as the organization's subject-matter expert in Executive Engagement. In addition, the Manager oversees two team members and provides strategic coaching and direction for engagement and influence strategies, ensuring alignment and impact across the organization. KEY RESPONSIBILITIES: Maintain the highest level of quality and professionalism in all executive engagement interactions, with frequent contact with the President's Office, Chief Development Officer, and other senior executives. Develop and lead the overall strategy for donor engagement and influencer initiatives, ensuring alignment with organizational goals and tracking progress toward key performance metrics Navigate multiple perspectives to achieve program goals, demonstrating tact, diplomacy, and absolute respect for confidentiality in sensitive situations. Exhibit strong leadership skills with the ability to build consensus and foster collaboration across teams. Be an experienced coach and manager who promotes a positive team culture and demonstrates a commitment to teamwork. Possess exceptional organizational, analytical, and project management skills, including the ability to anticipate risks, solve problems, and develop strategic, creative solutions. Thrive under pressure in a fast-paced, multidimensional environment, showing clear judgment and adaptability. Take initiative, work independently, manage deadlines, and shift priorities effectively. WHAT YOU NEED TO SUCCEED: Education: A Bachelor's degree (or equivalent experience) in Communications, Business, Logistics Management, Organizational Development, or a related field. Experience: Minimum of five years related experience working with a nonprofit in fundraising, marketing, logistics, and/or program management. Minimum of three years of management experience. Skills & Abilities: Develop strategies to achieve organizational goals. Demonstrate analytical and decision-making skills to develop creative processes for continuous program or service improvements. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state and local employment laws. Ability to work on a team. Travel: Travel may be required WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience with individual fundraising principles and techniques. Strong organizational, analytical, and project management skills. Ability to motivate and foster collaboration across multiple teams. Commitment to the American Red Cross and its mission. SALARY INFORMATION: SALARY INFORMATION: The salary range for this position is: $105,000 -$125,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition *LI-Post Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Closes: 11/16/25 - Colville WA - Full-time/Hourly Wage: $24 to $25 p/h DOE Employment Benefits: ************************************** NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: Provide employment services to individuals with disabilities & disadvantages including evaluation, assessment, training, coaching, placement, & retention services. Supervise &/or provide direct employment services to program participants. Must have valid driver's license, clean driving record, & proof of personal auto insurance. Must pass driver record & background check. Education &/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: Provide primary contact point to community referral sources to receive & screen new referrals. Assist with the development & implementation of programs & services. Establish & maintain good working relationships with participants, referral agencies, & all team members. Follow up on participant progress, providing encouragement. Ensure all paperwork & related activities are current, accurate, & in compliance. I Enter required data into the Participant Case Management database in a timely & accurate manner. Stay informed of state & federal laws affecting the organization & the people it serves. Meet or exceed projected revenue or billable hour goals. Provide services in accordance with Goodwill policies, CARF standards, & principles of safety. Assist in developing natural supports for participants. Assist participants in achieving the highest level of independent functioning while receiving services. Facilitate Person Centered Planning to determine vocational goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon. Review each participant's referral information, vocational assessments, psychological profiles, work assets &/or limitations, & other available information to determine appropriate job match. Gather data & write reports of participants' work behaviors & progress. Perform job & task analysis. Provide hands-on supervision & support to participants /employees during their learning & performance of job duties at a variety of work locations. Act as job coach & trainer for program participants. Develop & conduct job-readiness services to ensure participant receives necessary assistance & instruction in resume writing, job search, interviewing techniques, employer expectations, hygiene, self-esteem building, etc. Assist participants in seeking, obtaining, & retaining transitional & competitive employment. Develop job related to participants abilities, limitations, job needs, & desires. Educate individuals with regards to educational & career planning opportunities. Model appropriate work behaviors & interpersonal skills. Assist employer with participant training, support, & job accommodations, including assistive technology needs. Assist employer in developing natural supports for participants to include analysis, teaching, & behavior management. Educate employers about the effectiveness, profitability, & benefits of employing individuals with disabilities &/or disadvantages, including tax-related & other state or federal financial supports. Contact participants to inform them of employment possibilities. Perform employment searches for participants, utilizing computer databases, networking, Internet recruiting resources, cold calls, & employer referrals. Inform business, labor, & the general public about Goodwill services & available potential employees. Determine the worksite is properly equipped to ensure participant safety. Work at more than one location with a multiple caseload. Provide Independent Living services as directed by contract & service plan/authorization. Other duties as assigned.

Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - High School Diploma or GED - Strong attention to detail - Demonstrated ability to maintain confidentiality and protect sensitive information - Ability to work in a fast-paced environment - Ability to work within strict time frames/resolute deadlines - Strong critical thinking skills, attention to detail and ability to draw conclusions Desired - Ability to speak a second language - Knowledge of Kroger policies, procedures, and organizational structure- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service - Acknowledge customers in a friendly manner as they enter and exit the store - Maneuver in the store's entry and exit areas - Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed - Respond to activations of Electronic Article Surveillance (EAS) systems - Assist customers with deactivation of EAS devices - Answer customer questions concerning the location of items or sections within the store - Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior - Assist customers with bascarts that may lock up with Purcheck - Report safety concerns to supervisor - Comply with corporate policies and promote/follow company initiatives - Maintain flexibility to work any shift - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Salary Range: $26.00 per Hour Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation) Join Our Mission to Support Families When They Need It Most Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes. As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We're looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you're ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you. About the Role As a Caregiver Success Manager, you'll be at the heart of our care delivery team-overseeing the scheduling, support and professional development of our in-home Caregivers. You'll work closely with the Client Success Manager to ensure Caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care. The ideal candidate for this role is someone with a people-first management style, excellent organization and time management skills, and a commitment to ensuring the highest care delivery standards. Job Duties * Efficiently schedule Caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction * Communicate regularly with the Client Success Manager, client, client's family or representatives regarding scheduling updates * Utilize effective staffing skills and regularly monitor staffing statistics to strategically increase client hours and avoid overtime * Ensure proper pay rates, billing codes, and shift accuracy in AlayaCare and ADP * Conduct supervisory visits and performance evaluations, providing coaching/counseling to Caregivers * Provide training to Caregivers under the direction of the Director of Home Care * Ensure Caregivers are compliant with their continued education/training programs * Collaborate closely with the Caregiver recruiter, providing backup when needed to ensure a sufficient Caregiver pool * Travel within the greater Tacoma/ Greater Seattle area as needed or assigned * Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary * Participate in regularly scheduled on-call rotation handling off-hours staffing needs Your work time is paid and in addition to your standard schedule. Approximately 1 night a week. Qualifications * 2+ years of experience in healthcare care coordination, client management, or related role with transferrable skills preferred * Valid Driver's License and vehicle insurance with clean DMV record required * Current Certified Nursing Assistant or Home Care Aide Certification preferred * Proficiency in using healthcare management software preferred Compensation & Benefits: Family First is committed to providing competitive, equitable pay to all employees and is proud to offer the following benefits to employees. * Competitive compensation: $24.00 - $26.00 per hour * Health, dental & vision insurance * 401(k) with company match * Paid time off + 10 paid holidays per year * Professional development support * Same day pay available through TapCheck * Supportive workplace culture, with mission-driven team Apply Today If you're ready to support families through life's most challenging moments and thrive in a purpose-driven environment, apply now to join the Family First At Home team.