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🏢 Occupancy Specialist - Apartment Communities in Milwaukee Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs) About the Role Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee. This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound. Key Responsibilities Serve as the agency representative for tenants, stakeholders, and community partners. Manage tenant relations, enforce lease requirements, and address concerns promptly. Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks. Market and promote properties to maintain occupancy rates that meet/exceed budget goals. Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports. Review financial reports, monitor charges, and communicate discrepancies. Oversee tenant certifications, leases, and ensure accuracy of documentation. Maintain HUD-compliant waiting lists and tenant files. Ensure compliance with Fair Housing laws and participate in annual training. Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.). Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections. Handle on-call/after-hours communications for facility or resident issues. Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.). Complete background and credit checks as assigned. Participate in ongoing training and professional development. Qualifications Education: High school diploma or GED required. Experience: Previous property management or customer service experience preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Must attend and pass HUD Certified Occupancy Specialist training. Skills & Competencies Strong organizational and communication skills. Ability to work independently and collaboratively. Knowledge of HUD regulations, Fair Housing laws, and property management practices. Comfort with financial reporting and documentation. Flexibility to respond to tenant and property needs, including occasional evenings/weekends. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.

🏢 Occupancy Specialist - Apartment Communities in Milwaukee Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs) About the Role Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee. This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound. Key Responsibilities Serve as the agency representative for tenants, stakeholders, and community partners. Manage tenant relations, enforce lease requirements, and address concerns promptly. Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks. Market and promote properties to maintain occupancy rates that meet/exceed budget goals. Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports. Review financial reports, monitor charges, and communicate discrepancies. Oversee tenant certifications, leases, and ensure accuracy of documentation. Maintain HUD-compliant waiting lists and tenant files. Ensure compliance with Fair Housing laws and participate in annual training. Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.). Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections. Handle on-call/after-hours communications for facility or resident issues. Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.). Complete background and credit checks as assigned. Participate in ongoing training and professional development. Qualifications Education: High school diploma or GED required. Experience: Previous property management or customer service experience preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Must attend and pass HUD Certified Occupancy Specialist training. Skills & Competencies Strong organizational and communication skills. Ability to work independently and collaboratively. Knowledge of HUD regulations, Fair Housing laws, and property management practices. Comfort with financial reporting and documentation. Flexibility to respond to tenant and property needs, including occasional evenings/weekends. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units. Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions. This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF with Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Early Earned Wage Access with UKG Wallet Premium access to Calm Wellness App LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer.

🏢 Occupancy Specialist - Apartment Communities in Milwaukee Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs) About the Role Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee. This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound. Key Responsibilities Serve as the agency representative for tenants, stakeholders, and community partners. Manage tenant relations, enforce lease requirements, and address concerns promptly. Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks. Market and promote properties to maintain occupancy rates that meet/exceed budget goals. Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports. Review financial reports, monitor charges, and communicate discrepancies. Oversee tenant certifications, leases, and ensure accuracy of documentation. Maintain HUD-compliant waiting lists and tenant files. Ensure compliance with Fair Housing laws and participate in annual training. Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.). Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections. Handle on-call/after-hours communications for facility or resident issues. Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.). Complete background and credit checks as assigned. Participate in ongoing training and professional development. Qualifications Education: High school diploma or GED required. Experience: Previous property management or customer service experience preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Must attend and pass HUD Certified Occupancy Specialist training. Skills & Competencies Strong organizational and communication skills. Ability to work independently and collaboratively. Knowledge of HUD regulations, Fair Housing laws, and property management practices. Comfort with financial reporting and documentation. Flexibility to respond to tenant and property needs, including occasional evenings/weekends. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.

🏢 Occupancy Specialist - Apartment Communities in Milwaukee Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs) About the Role Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee. This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound. Key Responsibilities Serve as the agency representative for tenants, stakeholders, and community partners. Manage tenant relations, enforce lease requirements, and address concerns promptly. Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks. Market and promote properties to maintain occupancy rates that meet/exceed budget goals. Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports. Review financial reports, monitor charges, and communicate discrepancies. Oversee tenant certifications, leases, and ensure accuracy of documentation. Maintain HUD-compliant waiting lists and tenant files. Ensure compliance with Fair Housing laws and participate in annual training. Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.). Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections. Handle on-call/after-hours communications for facility or resident issues. Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.). Complete background and credit checks as assigned. Participate in ongoing training and professional development. Qualifications Education: High school diploma or GED required. Experience: Previous property management or customer service experience preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Must attend and pass HUD Certified Occupancy Specialist training. Skills & Competencies Strong organizational and communication skills. Ability to work independently and collaboratively. Knowledge of HUD regulations, Fair Housing laws, and property management practices. Comfort with financial reporting and documentation. Flexibility to respond to tenant and property needs, including occasional evenings/weekends. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.

🏢 Occupancy Specialist - Apartment Communities in Milwaukee Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs) About the Role Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee. This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound. Key Responsibilities Serve as the agency representative for tenants, stakeholders, and community partners. Manage tenant relations, enforce lease requirements, and address concerns promptly. Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks. Market and promote properties to maintain occupancy rates that meet/exceed budget goals. Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports. Review financial reports, monitor charges, and communicate discrepancies. Oversee tenant certifications, leases, and ensure accuracy of documentation. Maintain HUD-compliant waiting lists and tenant files. Ensure compliance with Fair Housing laws and participate in annual training. Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.). Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections. Handle on-call/after-hours communications for facility or resident issues. Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.). Complete background and credit checks as assigned. Participate in ongoing training and professional development. Qualifications Education: High school diploma or GED required. Experience: Previous property management or customer service experience preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Must attend and pass HUD Certified Occupancy Specialist training. Skills & Competencies Strong organizational and communication skills. Ability to work independently and collaboratively. Knowledge of HUD regulations, Fair Housing laws, and property management practices. Comfort with financial reporting and documentation. Flexibility to respond to tenant and property needs, including occasional evenings/weekends. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units. Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions. This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF with Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Early Earned Wage Access with UKG Wallet Premium access to Calm Wellness App LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units. Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions. This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF with Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Early Earned Wage Access with UKG Wallet Premium access to Calm Wellness App LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units. Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions. This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF with Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Early Earned Wage Access with UKG Wallet Premium access to Calm Wellness App LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units. Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions. This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF with Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Early Earned Wage Access with UKG Wallet Premium access to Calm Wellness App LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer.

🏢 Occupancy Specialist - Apartment Communities in Milwaukee Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs) About the Role Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee. This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound. Key Responsibilities Serve as the agency representative for tenants, stakeholders, and community partners. Manage tenant relations, enforce lease requirements, and address concerns promptly. Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks. Market and promote properties to maintain occupancy rates that meet/exceed budget goals. Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports. Review financial reports, monitor charges, and communicate discrepancies. Oversee tenant certifications, leases, and ensure accuracy of documentation. Maintain HUD-compliant waiting lists and tenant files. Ensure compliance with Fair Housing laws and participate in annual training. Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.). Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections. Handle on-call/after-hours communications for facility or resident issues. Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.). Complete background and credit checks as assigned. Participate in ongoing training and professional development. Qualifications Education: High school diploma or GED required. Experience: Previous property management or customer service experience preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Must attend and pass HUD Certified Occupancy Specialist training. Skills & Competencies Strong organizational and communication skills. Ability to work independently and collaboratively. Knowledge of HUD regulations, Fair Housing laws, and property management practices. Comfort with financial reporting and documentation. Flexibility to respond to tenant and property needs, including occasional evenings/weekends. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer.

Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit and Continuum of Care model. Successfully completes the HUD Certified Occupancy Specialist training as assigned. Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. Implements administrative rules for occupancy of the project(s). Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. Matches third party verified data against EIV data; investigates and resolves discrepancies. Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Completes background and credit checks as assigned. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Performs other duties as required/assigned. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B Employee Assistance Program Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer.

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y, we're an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities. Nature and Scope : Under the direction of the Early Learning Readiness Supervisor, the ELR Facilitator will be primarily responsible for supporting the delivery of the Early Learning Readiness program and for the achievement of improving social-emotional, cognitive, physical and general well-being of children and their adult caregivers. This position requires daily, local travel to sites in the community, including the setup and breakdown of 13 learning centers at each location. The facilitator will work directly with caregivers and the children they care during two-hour group sessions twice weekly. These sessions are established to provide rich learning experiences for both adults and children. The facilitator will develop relationships with caregivers by acknowledging their role as the child's first and most crucial teacher regardless of background, limited English proficiency, or level of education. The facilitator models positive interaction, re-direction, and other techniques while engaging with children and caregivers and encouraging them to “learn-to-play” together at the different learning centers. The facilitator actively participates in the learning activities, empowers caregivers by establishing supportive relationships. The Early Learning Readiness program operates in 10 locations out of 2 central offices, the Robert D. Fowler YMCA located in Norcross and the Northeast Cobb Family YMCA in Marietta. For this position daily travel is required from the Northeast Cobb Family YMCA in Cobb by driving the Y program vans to one of the program locations. Minimum Requirements : Bilingual proficiency in English/Spanish is required. CDA (Child Development Associate) Certificate preferred or a minimum of 3 years of equivalent work experience in early childhood education or related work with children ages 0-5. Two or more years of .experience working with parents/caregivers of young children is preferred. High School diploma required Must be able to drive a cargo van and travel to multiple locations within a 30-mile radius of the central office location. Have the ability to work up to 25 hours a week. Working knowledge of computers: MS Word, MS Excel, database management. Exemplify YMCA ideals, leadership qualities. Excellent interpersonal skill, Excellent written and verbal communication skills. Ability to handle multiple tasks, work independently, problem-solve, and possess practical time management skills. Strong customer service skills Personal commitment to service and hospitality. Must be at least 21 years of age. Pass a criminal background and drug screening check. Pass a Motor Vehicles Record and have own transportation. CPR within 30 days of employment and maintain throughout work. Responsibilities : Carry out daily program tasks related directly to the position's scope and responsibility. Drive the Y program van to and from program site daily. Load and un-load learning center equipment into the van daily. Set up a learning environment with program equipment. Stay updated on current issues regarding Early Learning programs. Participate in the planning and delivery of learning activities and curriculum. Ensure all Early Learning Readiness programs run smoothly with a high level of service to participants. Maintain branch and association certifications in CPR, First Aid, Blood-borne Pathogens, Metro Atlanta YMCA New Staff Orientation, Branch and off-site Emergency procedures, and any other required certifications and training required by the Metro Atlanta YMCA. Assist as needed in all aspects of the YMCA and its community. Responsible for maintaining and reporting incident/accident paperwork. Other duties as assigned. Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc. Employment Requirement: Ability to pass a pre-employment background check including Criminal Record check, Drug Screening and motor vehicle record (MVR) according to company policy. Must be legally eligible to work in the US without current or future sponsorship. This job posting is subject to change at any time. The YMCA of Metropolitan Atlanta offers excellent benefits and career opportunities as part of our culture of excellence. The opportunities to serve are vast, and we're looking for like minded people, who share our values of CARING, HONESTY, RESPECT, and RESPONSIBILITY to join us and do their best work. The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law. Location: YMCA Leadership and Learning Center