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  • Level 1 Service Desk - HYBRID in Rock Hill, SC

    TEK Connexion

    Work from home job in Rock Hill, SC

    On-site days are Tuesday, Wednesday and Thursday in Rock Hill, SC. Remote days are Monday and Friday Positions/shifts open: Tier1 - 8:00AM - 5:00PM, M-F, 6mos The role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break / fix or supporting an application with the client. They will gather and analyze information about the users issue to resolve their problem. Level 1 may also provide support for identified Level 2 configuration solutions that have been documented. Tier 1 Analysts are responsible for meeting the Service Desk Service Level Agreement and KPI metrics Duties and Responsibilities in order of priority: Assures smooth handling of individual problems from call-in through resolution. Practicing Total Contact ownership. Responds to inquiries and service requests for assistance with the organizations computer system or PC's via Phone, E-mail and chat queues. Identifies problems, troubleshoots and provides 1st level technical support for internal customers for the following: Windows 7 and above, Microsoft Office 2010 and higher, Internet Explorer, Hardware/Software conflicts, remote support via remote control tool (SCCM), VPN connectivity and/or administration, Network connectivity, Wireless connectivity, Telecom and IPhone /IPad connectivity and synchronization, among other applications. (SAP, EDMS, Documentem, etc.) Escalates/Coordinates with 2nd level support to resolve problems when necessary. Assists peers with troubleshooting, SD processes and procedures. Maintains ticket queues by actively communicating with customers and peers. Must be able to act with a sense of urgency and commitment Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: ********************************
    $33k-58k yearly est. 5d ago
  • Work from Home - Need Extra Cash??

    Launch Potato

    Work from home job in Gastonia, NC

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $32k-73k yearly est. 1d ago
  • Remote Financial Controller - AI Trainer ($150 per hour)

    Mercor

    Work from home job in Rock Hill, SC

    Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab. You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of February (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates** Limited time referral bonus: - **$1,000 referral bonus** for anyone you refer between December 11th and December 14th that passes the work trial and works at least 10 hours on the project - After that, the referral bonus will go back to $500
    $64k-101k yearly est. 60d+ ago
  • Retail Space Planner

    Broad River Retail

    Work from home job in Fort Mill, SC

    CULTURE SNAPSHOT: Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘ Furnishing Life's Best Memories' . At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry. AT A GLANCE: Broad River Retail is currently seeking a Retail Space Planner to join our Merchandising team. This role will support developing and maintaining showroom layouts that elevate the guest experience while driving sales performance. This role will lead floor transitions, ensuring product placement reflects corporate initiatives, visual standards, and merchandising strategies. By analyzing sales data and traffic flow, the planner will optimize store layouts to maximize revenue and enhance shopping journeys. In addition, the role will support new store openings and renovations, collaborate cross-functionally to align with brand objectives, and maintain accurate records to ensure consistent execution across all locations. DAY IN THE LIFE AS THIS MEMORY MAKER: Develop, update, and maintain store floor plans, for all Broad River Retail locations, using CAD software. Coordinate floor transitions to reflect new product assortments aligning with visual standards and AFI initiatives. Ensure product placement aligns with merchandising strategies, AFI initiatives and selling stories. Collaborate with all areas of the VIBE Collective to execute floor plans that drive sales. Analyze store layouts to optimize sales and traffic flow, all while enhance the shopping experience. Communicate changes and layout plans effectively to all necessary teams. Conduct regular store walkthroughs to assess the effectiveness of current layouts and make necessary adjustments. Assist with new store and renovation projects to ensure furniture placement aligns with current strategies and brand standards. Maintain accurate records of store layouts and ensure they are updated and accessible to all relevant teams. Monitor and analyze sales data to identify opportunities for improvement and make necessary adjustments to store plans. Attend and contribute to team meetings to share ideas and strategies. WHAT YOU'LL NEED TO SUCCEED: 2+ years of experience in CAD design, space planning, or visual merchandising. Strong understanding of retail space planning and furniture merchandising. Ability to analyze sales data to inform layout decisions. Strong interpersonal communication, active listening, and professional presentation. Developed problem solving skills and the ability to focus attention on details. Ability to build and maintain trusted partnerships with business stakeholders and leadership. WORKPLACE ENVIRONMENT: Ability to communicate effectively verbally, in writing, and/or electronically. Ability to work independently, as well as, in a collaborative team environment within an office setting. Remote work with up to 20% travel to retail store locations. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position. MEMORY MAKER PERKS & BENEFITS: Medical, dental, vision, and life insurance options Paid time off and 401K matching contribution Employee discount (40%) at BRR locations Internal Opportunities for career growth and advancement OUR COMMITMENT TO YOU: Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
    $45k-66k yearly est. 5d ago
  • Work From Home -Remote Part-Time Writer

    Outlier 4.2company rating

    Work from home job in Belmont, NC

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 1d ago
  • Work from Home - Need Extra Cash??

    Launch Potato

    Work from home job in Rock Hill, SC

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $16k-33k yearly est. 1d ago
  • Power Testing and Energization Project Manager

    Power Engineers 4.5company rating

    Work from home job in Fort Mill, SC

    Secondary Locations **Fort Mill, Freeport, Ft Worth, Minneapolis, Saint Louis, Vancouver** Job Code **19089** \# of openings **2** Apply Now (**************************************************** Requisition?org=POWERENGINEERS&cws=44&rid=19089) Power Testing and Energization Project Manager-PTE This Opportunity POWER Engineers, Member of WSP, is seeking a Project Manager to manage projects for our Power Testing and Energization (PTE) group within the POWER Delivery Department. This position is posted in multiple Regional Office Locations with the ability to work remotely from a mutually acceptable location (please note in the application questions where you prefer to be located). The candidate selected for this position may work remotely full-time at a location other than a POWER Engineers designated office/job site. Employees may travel to a POWER office for periodic meetings. Your Impact We are looking for candidates with strong business acumen, business development experience (must be a Seller/Doer) and must have a solid background in electrical testing and commissioning. This is a very fast-paced job working on several short-term or long-term projects at a time that may last from a day to several weeks/months in duration. This position will manage various types of testing projects including distribution, transmission and substation projects. The successful candidate will be responsible for managing technical and financial aspects of PTE projects with responsibilities including, but not limited to: - Lead the project planning process including initiation, engineering involvement, construction coordination, testing and commissioning, and final project close out - Manage project implementation including project schedule, project budget and the project resources including external vendors and contractors - Serve as the primary project authority for assigned project personnel on major project-related issues - Direct project team and lead the project management process - Responsible for metrics tracking, associated reporting to stakeholders, and compliance with regulatory, corporate and department procedures during all the phases of the project - Taking a significant role in business development and preparing proposals - Developing scope of work criteria, budgets, schedules, and related project documents - Managing testing services on electric utility systems from 15kV to 765 kV class - Providing internal mentoring and leadership to junior team members - Leading project teams in a matrixed reporting environment - Organizing internal and external project status meetings - Interfacing with other POWER divisions as necessary (studies, substations, industrial, government, distribution, or construction) - This position will require travel, mostly regionally, with some national clients - Promote company culture and manage internal and external relationships - Manage status reporting, invoicing, accounts receivable and unbilled for each project - Work primarily with PTE, but may also interface with all POWER Business Units, based on the nature of any particular project - This position will primarily have local travel to regional clients but may also include nationwide travel - Demonstrated Project Management skills should include CPM scheduling, budget and cost analysis, managing project teams, as well as proposal writing, client marketing, and project presentations Who You Are - Five (5) + years of experience leading projects as a Project Engineer or Project Manager in the electric utility environment - Relevant experience includes large-scale project management, and/or project lead engineering experience on large/complex electrical projects - Knowledge and experience with project management processes and tools - Must be familiar with utility processes and have experience managing testing and commissioning projects - Must have a successful track record of leading project teams - Must have a working knowledge of industry-standard testing requirements - Must have a successful track record of interfacing with clients both internally and externally - Familiarity with Critical Path Method (CPM) scheduling and project estimating - Must have a good understanding of project management techniques and approaches - Valid Driver's License with a clean driving record Preferred Qualifications - Bachelor's degree (or equivalent industry-related experience) from an accredited university is required - engineering, Electrical, Civil or Structural preferred - Equivalent industry related experience is defined as ten (10) + years of professional experience in the construction, testing and commissioning, and/or electric power and communications industry - Eight (8) + years of experience leading projects as a Project Engineer or Project Manager in the electric utility environment - Relevant experience includes large-scale project management, and/or project lead engineering experience on large/complex electrical projects - A Project Management Professional (PMP) certification - Professional Engineer registration - Existing relationships with regional electrical utilities that can be leveraged to market testing services WSP Benefits: WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. Base Salary Range: $150,000.00 - $225,000.00 per year The range for this position is displayed in compliance with all state and local regulations. Salaries are set based on a number of factors to include an individual's job-related knowledge, skills, experience, and education. This means that no two candidates are alike. The range provided above does not include additional compensation such as bonus, health benefits, vacation, 401(k) match, etc. **POWER Engineers, Member of WSP, is an Equal Opportunity Employer, including women, minorities, veterans, and individuals with disabilities.** \#LI-DC3
    $150k-225k yearly 45d ago
  • Remote Life & Legacy Planner - 100% Commission | Rock Hill, SC (TSG-20251201-016)

    Strickland Group LLC 3.7company rating

    Work from home job in Rock Hill, SC

    Job DescriptionAbout The Strickland Group: The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions. This is a 100% commission, remote role with flexible hours, mentorship, and a clear path to agency ownership. You'll meet with warm leads, uncover needs, present options, and help clients put protection in place. Training is provided; no experience required, but strong work ethic, coachability, and a desire to grow are musts.
    $41k-68k yearly est. 11d ago
  • Remote Policy Advisor

    Ohana Outreach Financial

    Work from home job in Gastonia, NC

    Job Description allows you to work from home while assisting families with meaningful decisions. You'll review coverage options with clients in structured virtual appointments. You will meet inbound prospects and support their enrollment process. What We Provide Training & mentorship (no experience required) Access to reputable insurance carriers Optional third-party benefits and incentive opportunities Remote work with flexible scheduling Trips, bonuses, and optional benefits are performance-based and not guaranteed. Requirements Life Insurance License (or willing to obtain - state timelines vary) Authorized to work in the U.S. Must pass a background check Self-motivated and comfortable working independently Prior sales, service, or leadership experience is helpful but not required Compensation Commission paid directly by partnered carriers Earnings are based on individual sales performance Opportunities for higher commission tiers and bonuses based on results How to Apply If you're looking for a flexible, sales-driven career helping families protect their financial future, apply today to schedule a short introductory call.
    $64k-95k yearly est. 6d ago
  • Inbound Virtual Customer Service Agent

    Acd Direct 3.2company rating

    Work from home job in Rock Hill, SC

    We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************
    $20k-23k yearly est. 1h ago
  • Grant Associate - Virtual/Remote

    Solar United Neighbors

    Work from home job in Rock Hill, SC

    Job DescriptionOur energy system is on the brink of a major transformation, and we're looking for someone to help us ensure this new system puts rooftop solar energy at the cornerstone! The Grant Associate is a key member of the fundraising team, providing essential support across grant development, research, funder relations, and development operations. This role contributes to writing and editing grant proposals and reporting materials, researching funding opportunities, managing grant-related data and systems, and helping communicate our impact. The Grant Associate also plays a central role in maintaining organized development records and supporting the team's administrative processes. This position reports to the Associate Development Director. Please include a resume and a cover letter with your application. We will also ask all applicants to submit a writing sample and to briefly answer two job-related scenario questions. Benefits Medical insurance, Dental insurance, Vision insurance, 401K with company match, Flexible work schedule, Paid holidays, Paid sick leave, Paid time off, Phone/Internet Stipend Culture Solar United Neighbors (SUN) is a national 501(c)3 nonprofit that started more than 15 years ago with a simple question. "Mom, can we go solar?" Since then, we've helped tens of thousands of people benefit from solar energy. We are dedicated to creating a clean, equitable, resilient energy system that benefits everyone - by helping people go solar, join together, and fight for their energy rights. SUN's values and culture At SUN, our culture is rooted in our people. We believe that meaningful work happens when everyone feels valued, supported, and empowered to bring their full selves to the table. Our organization is built on 5 core values of being people-centered, equitable, inclusive, action-oriented, and committed to continuous learning. These values guide not only what we do, but how we do it, through collaboration, curiosity, and care for each other and the communities we serve. We are proud to foster a workplace where diverse identities, perspectives, and experiences are celebrated. We prioritize employee well-being with flexible work environments, growth and development opportunities, and a strong sense of shared purpose. At SUN, we are more than a workplace, we're a community that values people, embraces progress, and believes in doing the right thing. We are committed to a diverse and inclusive workplace, so if you're looking to be part of a mission-driven organization that truly invests in its team, but your past experience doesn't align perfectly with every preferred qualification, we still encourage you to apply. Responsibilities Job responsibilities include: Fundraising and Grant Development Support (50%): Write and edit letters of intent, proposals, and reports for funders. Monitor new and relevant development opportunities, and programs in foundation, philanthropic, federal, state, and municipal funding for renewable energy fields that inform our work. Develop templates for proposals and reports to ensure efficiency and consistency in grant submissions. Work with the development team to research and identify prospective funders for multiple program areas and for unrestricted funding. Conduct topical research related to new programs under development, and summarize findings for inclusion in proposals or strategic planning. Collaborate across teams to support grant development and related organizational initiatives as needed. Explaining and referencing nuanced renewable energy topics in proposals and reports, such as Distributed Power Plants, solar siting, net metering, rural electric cooperatives, and more to illustrate SUN's value and impact. Assist in preparing financial reports and invoices for grants. Support and manage funder relationships by tracking and maintaining consistent positive communications with funders; set up, prepare for, and attend meetings with funders, and support relationship management in other ways as directed by the Development team. Development Administration Support (40%) Maintain accurate, well-organized files and records of all grants ensuring compliance with reporting and contractual requirements. Maintain systems and processes related to application tracking, charitable contribution intaking, and contact relationships. Monitor and audit development data health within Salesforce, EveryAction, Dropbox, and our other platforms as it pertains to grant revenue and other opportunities. Maintain up-to-date tracking of funding awards, deadlines, and contacts in Salesforce and Dropbox to support grant management and reporting. Respond to staff requests for development-related materials. Organization-wide administration (10%) Actively contribute to a workplace culture aligned with SUN's values of equity, inclusion, continuous learning, action-oriented, and people-centered. Show up fully for learning and planning and activities, including all-staff meetings, retreats, and strategy sessions. Coordinate and work with external consultants as needed. Facilitate meetings, prepare agendas, and take notes. As a key member of the team, contribute to brainstorming, developing, and executing new ideas. Manage your own regular administration, including timely submission of timesheets, receipts, reimbursements, scheduling, travel planning, and HR paperwork. Other projects or tasks as assigned. Work environment This position requires the ability to: Remain in a stationary position and work at a computer for extended periods Travel occasionally by car and airplane to attend or support events, workshops and staff retreats Stand for extended periods while supporting events and/or community outreach activities. Required Qualifications Minimum 2 years of experience in fundraising, grant development, or related roles, including experience drafting proposals, reports, or other funder-facing materials Exceptional writing and communication skills, with ability to translate technical or complex topics into clear, compelling language Proficient with Microsoft Office Suite and Google Docs, and able to learn new platforms quickly Highly organized and detail-oriented, with excellent follow-through Ability to manage multiple deadlines and priorities Self-motivated, friendly, and collaborative Commitment to SUN's mission and theory of change Ability to work remotely, with occasional travel, including traveling for fundraising meetings and events and two weeklong annual retreats in the United States or Puerto Rico Preferred Qualifications Spanish-fluency Experience with Salesforce, EveryAction, Instrumentl, Slack, Asana, CANTO, and Canva Interest and experience in renewable energy, grassroots advocacy, or nonprofit fields Experience with non-profit grant management Benefits Hourly compensation of $24.76 - $29.72 based on experience Fun, remote work environment Flexible work hours Generous paid leave, vacation and wellness time Health (84% coverage for employees and dependents), vision, and dental insurance Paid holiday on all federal holidays - plus the day after Thanksgiving, the week between Christmas and New Year's Day off, and two additional days of your choice $1,000/year professional development stipend $50/month phone and internet stipend 401(k) retirement account with match after 1 year Meaningful, impactful work We anticipate accepting applications until the third week of December, with the first review of candidates next week. However, we encourage interested applicants to apply as soon as possible, as we may begin interviews on a rolling basis (first week of January). Applicants may redact or remove any information in your submitted materials (such as resumes, transcripts, certifications, or CVs) that could reveal your age, including your date of birth, school attendance dates, or graduation dates, and they will not be penalized for doing so. Requirements Minimum 2 years of experience in fundraising, grant development, or related roles, including experience drafting proposals, reports, or other funder-facing materials Exceptional writing and communication skills, with ability to translate technical or complex topics into clear, compelling language Proficient with Microsoft Office Suite and Google Docs, and able to learn new platforms quickly Highly organized and detail-oriented, with excellent follow-through Ability to manage multiple deadlines and priorities Self-motivated, friendly, and collaborative Commitment to SUN's mission and theory of change Knowledge in: Computer skills Equal Opportunity Employer We're an equal opportunity employer and value diversity at our organization. SUN welcomes candidates of diverse backgrounds and experience to apply, including people of color, women, LGBTQ+, people with disabilities, veterans, and those with a non-traditional education. We're an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every preferred qualification, we still encourage you to apply. SUN is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. We will provide reasonable accommodations throughout the application, interview, hiring process, and work environment as required by law. If you need assistance or an accommodation due to a disability, please contact us at ***************************** so we can make the necessary arrangements. All requests will be handled confidentially. Requisition #cmit82gi4jbvu0jo5pnbjxr3l
    $24.8-29.7 hourly 6d ago
  • Director, Import Operations

    Disclosure, Consent, Acknowledgment and Agreement

    Work from home job in Fort Mill, SC

    Director, Import Operations - (25004610) Description GENERAL PURPOSE:The Director of Import Operations role will require candidate to possess in-depth knowledge of International Logistics, Ocean Freight Shipping, Freight Forwarding, Container Management, Drayage/Port operations, and Carrier/Vendor management activities. This role will lead, direct, develop a team of Logistics Team members in execution of global inbound transportation operations, supporting merchandise and shipments routed from Ports around the world to our final destination DCs in the US. The Director plays a strategic and tactical leadership role, ensuring the safe, efficient, and cost-effective execution of import freight across our network globally. The Director partners cross-functionally with Supply Chain, Merchant Operations, Procurement, DC Operations, Compliance, and Transportation to deliver operational excellence, achieve high service levels, and drive continuous improvement. The team is responsible for the management of import operations for all containerized shipments globally, comprising over 50k Containers annually. This includes shipments managed through Ross Ocean Carrier controlled contracts (FOB), POE (port of entry), and other shipment incoterms. This role will be responsible for overseeing Ross/DD's Import Container Management Program, and related shipment activities, logistics support personnel, and related strategic projects and initiatives. Director will implement and execute processes and procedures to ensure Ross/dd's international logistics operations meets standards established by Ross, related to inbound cargo flow, routing, carrier / vendor performance, port/terminal productivity, and cost management. Director will support driving carrier and partner compliance to meet service level agreements / statements of work, identifying and resolving constraints, and optimization of inbound transportation. Collaboration with Ocean Carriers, Drayage Carriers, Import Vendors, Freight Forwarders, analyzing transportation/shipment data, assessing performance, issue/resolution, and improvement actions. Achieve elevated level of service with aggressive cost controls while maintaining existing service levels. Must insure balance between cost controls, capacity, performance metrics, and strategic support of company growth. ESSENTIAL FUNCTIONS:• Support the development and execution of Ross International inbound supply chain, including leading activities related to international transportation operations, to meet performance and service level expectations while improving costs• Support the development and refinement of appropriate transportation policies and programs that meet cost, service objectives, and company needs. Analyze workflow and implement process improvements. • Build and maintain relationships with carriers, suppliers, and partners. Ensure Carriers, 3PLs, and other partners working on behalf of company, execute according to Ross requirements and performance expectations• Ensure carrier allocations, capacity commitments, carrier acceptance, on time shipping, on time delivery performance, transit time, reliability, EDI compliance, and the like support performance objectives.• Implement and execute process and procedures to ensure Ross/dd's DISCOUNTS operational execution meets standards established by Ross.• Review and assist with establishing and driving international provider performance scorecards and related reporting, metrics, and KPIs, to continue to hold all carriers, partners, and staff accountable while consistently improving service levels • Develop and implement strategic changes and projects to support performance goals, budget goals and company growth while also directing and analyzing risk.• Perform Projects and Initiatives requested by Leadership Team(s) and support collaborative projects as required• Partner cross-functionally with IT, finance, Transportation, DC Operations, and other teams to align international supply chain initiatives with broader business goals• Support and develop a high-performing, geographically dispersed team of supply chain professionals COMPETENCIES:• Communication • Critical Thinking • Accountability & Execution • Initiating Change• Collaboration • Monitoring and Measuring Work • Time Management • Develops People • Business Acumen • Acts with integrity QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Bachelor or MBA degree in Transportation, Logistics or Business-related field of study • 10+ years prior transportation management experience to include import transportation, drayage operations, port operations, customs entry processes, and procurement• 5-10 years manager level expertise in international transportation with experience in ocean freight shipping and freight forwarding industry. • Must possess excellent written and oral communication skills and be able to communicate with all levels and departments both within and outside the company. • Experience with hands on utilization of current supply chain software applications and systems, including International Transportation Management Systems, as well as Microsoft Programs (Excel, PowerPoint, Word)• Knowledge of current regulatory and compliance rules and regulations (US CBP) as well as changing trade and tariff landscape. • Expertise in data-driven operations management, KPI tracking, and process optimization. • Must be a team player, self-motivated, self-starter and possess the ability to work and lead independently. • International Logistics background, within retail industry preferred PHYSICAL REQUIREMENTS/ADA:Job requires ability to work in a office environment, primarily on a computer.Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance are necessary. Vision requirements: Ability to see information in print and/or electronically.Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid SUPERVISORY RESPONSIBILITIES:Manages a team of associates including Manager(s), Exempt, and non-exempt support staff. DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: South Carolina-York-Fort Mill-Southeast Distribution CenterWork Locations: Southeast Distribution Center 1000 Retail Drive Fort Mill 29715Job: Supply Chain TransportationSchedule: Regular Full-time Job Posting: Aug 15, 2025
    $59k-108k yearly est. Auto-Apply 13h ago
  • Advisor Gas Accounting North Carolina

    Enbridge 4.5company rating

    Work from home job in Gastonia, NC

    Employee Type: Regular-Full time Union/Non: The Advisor Gas Accounting supports the company's financial reporting and analysis functions, with a particular focus on accounting for regulated utilities and compliance with FERC (Federal Energy Regulatory Commission) guidance. This position is responsible for preparing and analyzing financial data to ensure accuracy, regulatory compliance, and to support the organization's financial objectives. We offer opportunities for career development, growing your knowledge and skills, and an exciting career with competitive benefits and pension package including generous time off. Apply today to this excellent opportunity on our team! #joinourteam What You Will Do: Prepare and review monthly journal entries and account reconciliations in support of monthly, quarterly and annual reporting cycles. Prepare and analyze financial and regulatory reports, including income statement and balance sheet analyses, in accordance with US GAAP and/or FERC accounting guidance. Identify and analyze complex accounting issues. Support internal and external financial and regulatory audits, preparing schedules and responding to auditor inquiries. Support Regulatory initiatives / proceedings, including the preparation of evidence, supporting schedules and interrogatory responses. Contribute to special projects, system implementations, and continuous improvement initiatives within the accounting department. Who You Are:Required: Bachelor's degree in Accounting, Finance, or a related field 4+ years of progressive accounting experience. Experience in public practice accounting, technical accounting, external financial reporting, or accounting for regulated utilities preferred. Understanding of US GAAP, FERC accounting, and regulatory compliance requirements. Experience with ERP/ accounting systems (e.g., SAP, Oracle Cloud, HFM), and Microsoft Office Suite. Excellent analytical, problem-solving, and organizational skills. Strong demonstrated competencies in interpersonal skills, oral and written communications, persuasion and influencing skills Familiarity and experience with the regulatory process including preparation of supporting evidence is considered an asset. Preferred: Accounting designation (CPA or CMA) preferred but not required Working Conditions: General office environment with recurring tight deadlines Overtime is necessary and varies depending on deadlines associated with Business Unit and Corporate requests Minimal travel requirement Flex Work Arrangements: Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid #UTFIN Physical Requirements (Include but are not limited to): Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time. Mental Requirements (Both field & office) include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. At this time, Enbridge cannot transfer or sponsor a work visa or employment authorization for this position. This position does not offer relocation assistance. At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************. Information For Applicants: Applications can be submitted via our online recruiting system only. We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit ****************
    $106k-149k yearly est. Auto-Apply 2d ago
  • Tier 2 Specialist - Technical Support

    Truvista Communications Inc. 4.1company rating

    Work from home job in Chester, SC

    The Tier 2 Specialist is assigned to Technical Support and reports directly to the Director of Technical Support. The core responsibility of a Tier 2 Specialist is to handle trouble tickets escalated from the Tier 1 team with the goal of reducing truck rolls for Field Services. Handling escalated tickets from Tier 1 Support requires working very closely with the customer until issues are resolved. The Tier 2 Specialist is well versed in the platforms associated with this equipment, including but not limited to: Metaswitch, Adtran, CMTS, CPNR, etc. Tier 2 Specialists must be team players, work well with others and deal effectively with the customer. Essential Job Functions: The essential job functions include but are not limited to the following: Proficiency with computers and windows-based software. Ability to express oneself clearly and concisely both verbally and in writing. Knowledge of telecommunication systems and protocols. Ability to deal effectively with customers and employees. Ability to work with minimum supervision. Must have good listening skills. Perform all duties that Director of Technical Support or Lead Tier 2 Specialist may assign. Knowledge, Skills, and Abilities: Leadership - Inspires and motivates others to perform well, provides vision and inspiration to peers, and gives appropriate recognition to others. Exhibits sound judgment, make good decisions, and is willing to learn. Professionalism - Maintains a professional appearance. Approaches others tactfully, reacts well under pressure and treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions and follows through on commitments. Interpersonal Skills - Focuses on resolving conflict vs. blaming others, maintains confidentiality, and is open to coaching and innovative ideas. Communications - Speaks clearly and persuasively in positive and negative situations, listens and gets clarification, and responds well to questions. Adept at composing professional business correspondence. Must possess excellent client-facing and internal communication skills. Teamwork - Provides and welcomes feedback, contributes to a positive team spirit, and supports team members' efforts to succeed. Organizational Support - Follows policies and procedures and completes administrative tasks correctly. Planning and Organizing - Prioritizes and plans work effectively and uses work time efficiently. Interpretation - Able to read, analyze, and interpret instructions, contracts, policies, documents, and regulations. Computer Skills - Possesses solid operating knowledge of Microsoft Word, Excel, and Outlook. Job Knowledge - Must have a solid understanding of networking fundamentals Wired and Wi-Fi. Flexibility - Must be able to work outside regular business hours when necessary. Qualifications: Knowledge of RF fundamentals to understand related system issues using software applications. Knowledge of hybrid fiber coax cable system as it relates to Cable modem Service and legacy STB and IP TV Knowledge of telecommunication systems and protocols to troubleshoot all DSL platforms. Ability to work independently and make sound technical decisions using the information at hand. Proficiency with computers and windows-based software. Ability to express oneself clearly and concisely both verbally and in writing. Ability to deal effectively with customers and employees. Desire to take ownership of projects. Ability to troubleshoot complicated problems. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form. Working knowledge of DSL, FTTH, Cable Modem, Telephone. Ability to work with minimum supervision in a work from home environment. Ability to adjust work schedule to support shifts of various lengths and start/stop times based on workload. Meet physical demands outlined in the physical demands section of this job description. Two years of experience working with cable systems wired or wireless data networks. Experience with home related Wired or wireless networks. 2-year technical degree or 5 years in telecommunications industry familiar with installation practices CCNA is a plus. High school diploma or GED, or equivalent combination of education and experience. Must pass a pre-employment background check, including pre-employment drug test and criminal history. Duties may be performed remotely; if so, reliable internet service with access to minimum bandwidth required to support remote access to perform Tier 2 Specialist tasks with various software applications is required. Must have reliable transportation as position may include travel to other service areas, which could include an overnight stay. Physical Demands: An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee is regularly required to use hands or fingers; to handle or feel objects, tools, or controls. The employee must regularly stand; walk; sit and reach with hands and arms. The employee must frequently lift and/or move at least 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Must be available to occasionally work after regular business hours, based on the company's needs.
    $17k-36k yearly est. Auto-Apply 60d+ ago
  • Break Free of a Jobsite and Work from Home

    Ao Garcia Agency

    Work from home job in Rock Hill, SC

    Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career! We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. Preferred Skills:- Excellent communication skills, including active listening and problem-solving- Ability to learn, adapt, and adjust on-the-go- Work well with others and individually- Possess a strong work ethic and drive to succeed What You Can Expect:- Flexible schedule- 100% Remote position- Weekly trainings led by top leaders- Life insurance- Health insurance reimbursement- Industry-leading resources and technology We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $21k-32k yearly est. Auto-Apply 60d+ ago
  • Seeking Professionals for a New Approach to an Old Industry

    Global Elite Group 4.3company rating

    Work from home job in Rock Hill, SC

    Are you ready to break free from the confines of the traditional 9-5 and unleash your full potential as a leader? Look no further! We're seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions. Why Join Us?1. Work from Home: Enjoy the freedom and flexibility of working remotely, allowing you to create your ideal workspace and balance your professional and personal life with ease.2. Help People: Make a meaningful impact by providing valuable solutions to our customers while leading and motivating your team to success.3. Mentorship for Top-Level Leadership: Receive personalized mentorship from seasoned executives who are committed to helping you develop the skills and mindset needed to excel in top-level leadership roles.4. Flex Schedule: Design your own work schedule to fit your lifestyle and maximize productivity, giving you the autonomy to manage your time effectively.5. Embrace Your Potential: Join a team that recognizes your ambition and supports your growth journey, empowering you to realize your full potential beyond the limitations of a traditional 9-5 job. Qualifications:• Proven track record in sales leadership or a strong desire to transition into a leadership role.• Excellent communication and negotiation skills.• Self-motivated with a drive to succeed and exceed goals.• Ability to thrive in a remote work environment and collaborate effectively with team members. If you're ready to elevate your career and embrace a new way of working that aligns with your ambitions, apply now! Take the leap towards a fulfilling career where you can lead, inspire, and make a difference from the comfort of your home. Don't settle for the ordinary. Join us and become a part of a dynamic team where you can unleash your potential and redefine what success means to you. Apply today and embark on a journey towards becoming a top-level sales leader! *All interviews will be conducted via Zoom video conferencing
    $69k-81k yearly est. Auto-Apply 1d ago
  • Pharmacy Relationship Manager

    America's Pharmacy Group, LLC 4.5company rating

    Work from home job in Belmont, NC

    Job Description Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, Healthcare Marketing Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans. Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry! We are now seeking Pharmacy Relationship Managers in your area!* What does a Pharmacy Relationship Manager do? Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications Create, build, and retain relationships with Pharmacy Staff and Healthcare Providers Requirements What you need to qualify: Pharmaceutical/medical sales experience is preferred but not required Sales skills with a proven track record Exceptional interpersonal skills (building strong relationships) Excellent verbal and written communication skills Ability to work independently to oversee accounts and increase revenue Reliable transportation (this position is partially remote and you will be visiting medical professionals in your area) *We are currently hiring Pharmacy Relationship Managers in the San Antonio metropolitan area. Please only apply to one city; your desired territories will be discussed during the interview. Benefits Training and compensation: We include comprehensive training and ongoing coaching Monthly Bonuses Great Commission!
    $64k-102k yearly est. 28d ago
  • Corporate Archives Internship - Summer 2026

    Duke Energy 4.4company rating

    Work from home job in Kings Mountain, NC

    More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. About Us: Duke Energy, one of the largest electric powers holding company in the U.S., is a Fortune 150 company dedicated to driving the future of reliable, affordable and cleaner energy. Join us in our mission to build a smarter energy future and help drive our transition to net-zero methane emissions by 2030 and net-zero carbon emissions from electricity generation by 2050. Why Duke Energy? Here are the top 3 reasons why working at Duke Energy as a college student is the number one choice for you: 1. Career Development: Duke Energy provides extensive training programs, mentorship opportunities, and career development resources to help new students grow professionally. 2. Growth and Reputation: As one of the largest energy companies in the U.S., Duke Energy offers job growth and a reputable name in the industry, which can be advantageous for future career prospects. 3. Work-Life Balance: The company supports a healthy work-life balance with flexible work schedules, remote work options, and employee wellness programs. Internship Overview: This position is responsible for supporting the Duke Energy Corporate Archives archivist. Responsibilities include assisting with archival organization, item description, preservation work, research, digitizing and database entry. The objective of this position is to provide a successful candidate a means of using their knowledge of the fundamentals of history and archives through observation and hands-on experience in the Corporate Archives.A successful candidate for this position will: Learn about the role and function of the archives within the setting of a corporate business Develop research skills related to identifying irreplaceable and unique archival material Learn about collection development Observe and engage in activities related to basic collection processing and preservation according to best practices and standards Observe and engage in activities related to information management, data streamlining methods, and data cleanup. Job Responsibilities - Assist the Archivist within the Corporate Archives: Organize, prep, rehouse, and catalog donations of various types Scan photograph negatives, prints and other types of material to preservation standards Provide collection management database reviews, updates and edits Stack management Additional opportunities, as needed Basic Qualifications: Currently enrolled and pursuing a four-year, Bachelor's degree in a History-related discipline, including but not limited to: Art History, Museum Studies, Library & Information Science Cumulative GPA of 2.75 or higher Must not graduate prior to August 2026 Copy of transcripts required with application Desired Qualifications: Ability to multi-task and work across various internal and external customers to achieve goal Demonstrated experience with, or knowledge of, the fundamentals of public history, archives, or records management Possess excellent verbal and written communication skills Possess strong organizational and time management skills Possess basic knowledge of Microsoft Office Possess capacity to learn and perform basic archival work Demonstrated accuracy and attention to detail Ability to work productively and self-motivated Possess an interest in history, archives, or libraries Possesses archives and digital repository experience Working Conditions: Internship Summer Session length is 10-12 weeks Mobility Classification: Onsite Mobility Classification - Work will be performed at a company facility. Reliable, consistent transportation is required to ensure timely arrival at the applicable facility. Valid Drivers License required Ability to work - with HOURLY PAY - a minimum of full-time summer (i.e. 8-10 weeks, 40 hours a week) Student Housing Stipend available for applicable candidates Must have the ability to pass a background check and drug screening prior to employment Travel Requirements 5-15%Relocation Assistance Provided (as applicable) NoRepresented/Union PositionNoVisa Sponsored PositionNo Posting Expiration Date Friday, October 31, 2025 All job postings expire at 12:01 AM on the posting expiration date. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility
    $30k-34k yearly est. Auto-Apply 60d+ ago
  • Entry Level Sales Consultant- remote

    The Semler Agency

    Work from home job in Rock Hill, SC

    The Semler Agency is looking for driven individuals to become a part of our team and help in protecting families across the nation with various forms of life insurance, mortgage protection, retirement solutions and financial advisement. with uncapped commission being paid daily.*** Part-Time Agent: 15-20 hours per week and have the potential to make $50,000-$90,000+ in the first year. Full Time Agent: 30-35 hours per week and have the potential to make $120,000-$200,000+ in the first year. Agency Owners are able to generate a system-driven income of $200,000-$500,000+ per year. There is opportunity for agents to build their own team and obtain contractual ownership of their own agency if they choose to do so. This allows agents to create passive income for themselves and build a legacy for their family. Best in-class bonuses and travel incentives are available to both new and seasoned agents. What we DO: Provide one-on-one mentorship to all agents. Virtual as well as in-person training. Work with warm leads from families who have requested coverage. Meet virtually with families and protect them through various life and health products. Flexible hours and work environment. Provide a fun, healthy, and flexible work-life balance with the ability for high-level income. Hire based on character, not background or experience. Provide a community that promotes personal growth and development. Design policies to fit our client's needs. Protect families through the best available product line in the financial marketplace. What we DON'T do: Cold Calling Scam Calls Quotas or Deadlines Long Hours Workplace Drama Qualifications: Ability to obtain life/health insurance license in your respective state (license not required for hire) Strong communication skills Organized Goal oriented Self-motivated and committed to personal growth Proactive in problem-solving Willingness to follow a proven system of success The ideal candidate is self-motivated and can work from their home either part-time or full-time to protect families that have requested coverage. We are specifically looking for people who: Are results driven with unwavering integrity, intense work ethic and exceptional coachability. Have a growth mindset with desire to move up within the company. Are passionate about personal development. Are willing to follow a proven system to become successful. About The Company: Turn Key Business Ownership Model with Award Winning Culture and Uncapped Earning Potential Inc. 5000 Fastest Growing Companies 2016-2023 (current) Top 10 Place to work by Experience.com Top Culture by Entrepreneur Magazine FAQ: Nationwide company (work in your area) 100% remote work No license required for hire Part-Time & Full-Time positions available NOTE: No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.
    $44k-76k yearly est. Auto-Apply 60d+ ago
  • Prov Network Relations Supervisor-Physical Health (Remote-NC)

    Partners Behavioral Health Management 4.3company rating

    Work from home job in Gastonia, NC

    Competitive Compensation & Benefits Package! eligible for - Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Location: Available for any Partners' NC locations; Remote option in NC or within 40 miles of NC border Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Primary Purpose of Position: The Provider Relations Physical Health Supervisor provides oversight and supervision to a team of Provider Account Specialists responsible for supporting relationships for providers in the Partners Health Management Network that primarily provide services to Physical Health Providers. This position is expected to build and sustain strong working relationships with cross functional departments, physical health plan partners, both physical and behavioral health providers, and essential providers. The Physical Health Provider Network Relations Supervisor supports successful operations of primarily physical health providers but also providers who deliver both physical and behavioral health services, and essential health providers within our healthcare delivery model. This position assists and promotes problem solving, communication, excellent customer service, process improvement and education/development. The position requires inter and intra departmental collaboration on projects, business development, network requirements, network expansion and fortification including knowledge of care management, contracting, value-based programs along with state and departmental reporting. Managed Care experience in the State of North Carolina is desired. Role and Responsibilities: Network Support and Development Supervise and provide oversight to provider account specialists to support the needs of primarily Physical Health Providers but can include Behavioral Health and Essential Health Providers in the Partners Health Management Network. Assist Physical Health Provider Network Relationship Manager in needed training and/or consultation related to provider issues. Provide assistance with value-based and fee-for-service provider contracting. Assist in development and enhancement of the provider network through engagement with Physical Health providers both in and out of the Partners Health Management network. Work collaboratively with internal departments to increase knowledge and development opportunities for the network. Provide technical assistance and guidance as necessary to Provider Account Specialists and Physical Health providers in the network. Create reports as requested or needed for support of the provider network. Provide support and assistance to the Physical Health Provider Network Relationship Manager. Provide strong and comprehensive support in the area of Physical Health to ensure the best potential outcomes for the Physical Health providers and members. Provider Relations Ability to establish and maintain relationships with providers in and out of the network. Facilitate and provide assistance as requested by both providers and other internal departments to mitigate provider issues or concerns. Participate in provider meetings across the agency when appropriate or needed to foster and support the relationship between providers and Partners Health management. Serving as a resource to other departments within the organization on provider-related issues. Coordinate/attend meetings with providers and internal staff. Participating in Provider Forums as requested and providing technical support and assistance to Provider Council as needed Assist the Physical Health Provider Network Relationship Manager by participating in internal workgroups that involve Physical Health providers. Collaborate with all levels of the organization including Executive Leadership Team, Departmental Directors, and Managers to assist with problem resolution. Enhance relationships with providers by assisting in investigating, documenting, and resolving provider issues and concerns. Knowledge, Skills and Abilities: Considerable knowledge of the laws, regulations and policies that govern the program General knowledge of Physical Health business practices, rules, and regulations Exceptional interpersonal and communication skills Strong problem solving, negotiation, arbitration, and conflict resolution skills Excellent computer skills and proficiency in Microsoft Office products (such as Word, Excel, Outlook, and PowerPoint Demonstrated ability to verify documents for accuracy and completeness; to understand and apply laws, rules and regulations to various situations; to apply regulations and policies for maintenance of consumer medical records, personnel records, and facility licensure requirements Demonstrated ability to lead and manage workload distribution. Ability to make prompt independent decisions based upon relevant facts Ability to establish rapport and maintain effective working relationships Ability to act with tact and diplomacy in all situations Ability to maintain strict confidentiality in all areas of work Education/Experience Required: Bachelor's Degree in mental health, public health, social work, psychology, education, sociology, business, or public administration and five (5) years of experience in a community, business, or governmental program in health-related fields, social work or education including experience in network operations, provider relations, and management experience. Three (3) three years of supervisory, consultative, or administrative experience. A combination of relevant experience may be considered in lieu of a bachelor's degree. NC Residency is required. Education/Experience Preferred: Master's Degree and two(2) years' experience directly interacting in clinical environment. Licensure/Certification Requirements: None
    $56k-66k yearly est. Auto-Apply 60d+ ago

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