Support Specialist jobs at Youth Opportunity Center - 32 jobs
Youth Support Specialist 2nd Shift
Youth Opportunity Center 3.7
Support specialist job at Youth Opportunity Center
Urgently Hiring 2nd shift 3:00p - 11:00p
Up to $17.60
Full Time starting - 17.10 Part Time starting - 15.10 Medical Insurance, Life Insurance, Dental Insurance, 401k, Vision (Direct Care Worker) A youth supportspecialist is responsible for meeting the basic needs of all residents placed under their direct care and supervision. This position requires the ability to develop professional relationships with residents while demonstrating a genuine concern for, understanding of, and willingness to help the resident with their treatment needs. A youth supportspecialist is able to provide structure through the implementation of a daily schedule and remains fair and consistent in their daily interactions with residents. In short, a Mentor & Role Model for kids.
Population @ YOC
Youth with:
Conduct disorder behaviors
Delinquent behaviors
Aggressive tendencies
History of criminal charges
History of gang involvement
Substance use struggles
Trauma related disorders
Sexually maladaptive behaviors
Runaway/Truancy tendencies
Parent/child conflict
Crisis in their family/home
Developmental/Intellectual disorders
Autism Spectrum disorders
Emotional dysregulation
Poor coping skills
EDUCATION & EXPERIENCE NEEDED
Must have a high school diploma or equivalency. Must be 21 years of age.
FUNDAMENTAL QUALIFICATION
Must be able to demonstrate awareness of the cultural and socioeconomic differences of our clients as well as value a nurturing family as the ideal environment; a commitment to empowering others to solve their own problems and a conviction about the capacity of people to grow and change; the ability to establish a respectful relationship with persons served to help them gain skills and confidence by maintaining a helping role and appropriately intervening to meet service goals; the ability to set appropriate limits.
KNOWLEDGE & SKILLS NEEDED
• Ability to be consistent, fair, and structured while building relationships
• Willingness to take on new challenges and be creative
• Positive Role Model
• Must be adaptable and flexible in dealing with a variety of people and situations
• Ability to communicate clearly with a wide range of people including a variety of internal and external constituents
• Able to identify problems and resolve them in a timely and appropriate manner
SUPERVISORY RESPONSIBILITIES
None
WORKING CONDITIONS
Typical work week is 40 hours for full time staff, 16-32 hours per week for part time staff. Scheduled days and times will vary depending on department and shift assigned. Position requires additional hours when necessary to maintain the safety and security of campus. Youth supportspecialists will have regular contact with their immediate supervisor and clinical staff. Direct contact with placing agencies and families of residents by phone and in person is a function of this position. Courtesy and professionalism are expected at all times.
COMPENSATION
This position is full-time or part-time, and compensation includes a competitive hourly rate and benefits plan (full-time only).
$31k-38k yearly est. 60d+ ago
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Withdrawal Management Support Specialist II (HLC)
Salvation Army USA 4.0
Indianapolis, IN jobs
The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Salary Range Starting at: $20.00/ per hour
:
As the SupportSpecialist II you will conduct urine specimen collections and process them according to facility policy. Maintain Urine Drug Screen Room and proper materials to conduct screenings. Keep clients accountable with facility policies and expectations. Provide basic monitoring of clients physical/medical status. Provide a caring and safe environment for each client. Teach educational classes as scheduled. Assist the medical staff on duty. Monitors clients' progress towards goals and properly document client status in the electronic medical record system while ensuring that the Mission of The Salvation Army is effectively carried out.
What You Will Do:
* Collect and prepare urine specimen samples for testing. Pack and ship urine specimens to proper testing facility in a timely manner
* Observe urine specimen screens for clients in treatment programs by following the appropriate procedures. Ensure that all DCS clients have urine specimen collections appropriately collected per contractual obligations
* Manage day-to-day operations of the Urine Drug Screen Room including but not limited too; cleanliness, organization of materials, disclosure of client information, and ordering supplies. Resolve and document any problem specimens and or materials
* Collaborates with departments for training on the urine specimen collection process
* Maintains proper records of urine specimen collections and upload appropriate documentation in our EMR system
* Conducts Breathalyze screening and appropriately documents outcomes
* Oversees and monitor morning reflections if this occurs during shift to assure optimum outcomes
* Performs searches of clients' property when necessary or directed
* Complete hourly bed checks to ensure clients remain in their assigned rooms as well as medically stable
* Provide support, encouragement, and compassion to clients as they work toward achieving their goals. Provide guidance while expecting client self-responsibility
* Assist to ensure that living areas are always meeting facility standards
* Assist in the admission and discharge process, which includes preparing the room for admission or discharge, change linens and wipe mattress and pillows with viro-check after each client has been discharged, make bed and prepare room for admissions, and assisting Security Monitors in the Welcome Center
* Accurately prepare, pass, check, observe, supervise, and record all medications taken
* Provide needed documentation regarding accomplishment of treatment goals as directed by Case Manager and or Counselor
* Facilitate a comprehensive transfer of information from one shift to the next
* Attend clinical staff meetings, monthly in-service meetings, department staff meetings and others as directed
* In accordance with the CFR-42 Federal Law and The Salvation Army policies and procedures, always maintain client confidentiality
* Accompany clients to meals, medication, and or activity times
* Other tasks as assigned by leadership
Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: High School Diploma required. Registered/Certified Medical Assistant certification required within 90 days of employment
Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.
Experience: Experience in a social service setting providing services to persons in crisis, homeless persons, domestic violence, or mental health preferred
Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. ICCADA certification a plus but not required
Skills/Abilities:
* Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
* Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
Supervisory Responsibility: None
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Physical Requirements Include:
* Good speaking, hearing and vision ability, and excellent manual dexterity
* Lifting, pulling, and pushing of materials up to 25 pounds
* May require bending, squatting, walking.
* May require standing for extended
Travel: May require some travel
Working Conditions: Work is performed in a typical office environment; may require some weekend and evening work
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Why Work with Us?
If you're ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army's brand promise is to Do the MostGood - and it's our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.
We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.
In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey…
* 91% are proud of their work to help meet the needs of people in their communities
* 75% find their "Work Stress" manageable
* 80% find their managers supportive during those times of stress
* 89% appreciate the flexible work options they have in their position
* 98% appreciate how they are allowed to use 4 sicks days as "Discretionary"
* 99% appreciate the 11 paid holidays they receive each year
See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army…
* Helping People
* Faith Centered Organization
* Work Environment/ Co-Workers
* Benefits
$20 hourly Auto-Apply 19d ago
Withdrawal Management Support Specialist II (HLC)
The Salvation Army 4.0
Indianapolis, IN jobs
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Salary Range Starting at: $20.00/ per hour
:
As the SupportSpecialist II you will conduct urine specimen collections and process them according to facility policy. Maintain Urine Drug Screen Room and proper materials to conduct screenings. Keep clients accountable with facility policies and expectations. Provide basic monitoring of clients physical/medical status. Provide a caring and safe environment for each client. Teach educational classes as scheduled. Assist the medical staff on duty. Monitors clients' progress towards goals and properly document client status in the electronic medical record system while ensuring that the Mission of The Salvation Army is effectively carried out.
What You Will Do:
Collect and prepare urine specimen samples for testing. Pack and ship urine specimens to proper testing facility in a timely manner
Observe urine specimen screens for clients in treatment programs by following the appropriate procedures. Ensure that all DCS clients have urine specimen collections appropriately collected per contractual obligations
Manage day-to-day operations of the Urine Drug Screen Room including but not limited too; cleanliness, organization of materials, disclosure of client information, and ordering supplies. Resolve and document any problem specimens and or materials
Collaborates with departments for training on the urine specimen collection process
Maintains proper records of urine specimen collections and upload appropriate documentation in our EMR system
Conducts Breathalyze screening and appropriately documents outcomes
Oversees and monitor morning reflections if this occurs during shift to assure optimum outcomes
Performs searches of clients' property when necessary or directed
Complete hourly bed checks to ensure clients remain in their assigned rooms as well as medically stable
Provide support, encouragement, and compassion to clients as they work toward achieving their goals. Provide guidance while expecting client self-responsibility
Assist to ensure that living areas are always meeting facility standards
Assist in the admission and discharge process, which includes preparing the room for admission or discharge, change linens and wipe mattress and pillows with viro-check after each client has been discharged, make bed and prepare room for admissions, and assisting Security Monitors in the Welcome Center
Accurately prepare, pass, check, observe, supervise, and record all medications taken
Provide needed documentation regarding accomplishment of treatment goals as directed by Case Manager and or Counselor
Facilitate a comprehensive transfer of information from one shift to the next
Attend clinical staff meetings, monthly in-service meetings, department staff meetings and others as directed
In accordance with the CFR-42 Federal Law and The Salvation Army policies and procedures, always maintain client confidentiality
Accompany clients to meals, medication, and or activity times
Other tasks as assigned by leadership
Minimum Qualifications:
The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: High School Diploma required. Registered/Certified Medical Assistant certification required within 90 days of employment
Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.
Experience: Experience in a social service setting providing services to persons in crisis, homeless persons, domestic violence, or mental health preferred
Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. ICCADA certification a plus but not required
Skills/Abilities:
Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
Supervisory Responsibility: None
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Physical Requirements Include:
Good speaking, hearing and vision ability, and excellent manual dexterity
Lifting, pulling, and pushing of materials up to 25 pounds
May require bending, squatting, walking.
May require standing for extended
Travel: May require some travel
Working Conditions: Work is performed in a typical office environment; may require some weekend and evening work
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
$20 hourly 15h ago
Residential Treatment Support Specialist (Part Time HLC)
Salvation Army USA 4.0
Indianapolis, IN jobs
The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Salary Range Starting At: $15.00/ per hour
:
As the Residential Treatment SupportSpecialist, you will provide basic monitoring of clients' physical/medical status. You will observe clients returning to the building, conduct urine drug screens and breathalyze clients as needed. Provide a caring and safe environment for each client. Teach educational classes as scheduled. Assist the clinical staff on duty. Interact with clients, provide a listening ear, and respond empathetically to client needs without counseling. The Residential Treatment SupportSpecialist will ensure the Mission of The Salvation Army is effectively carried out.
What You Will Do:
* Adhere to the policy and procedures of The Salvation Army Harbor Light Center
* Teaching educational classes as assigned
* Maintain written class curriculum and handouts
* Provide documentation of class attendance using sigh-in sheets and the electronic medical record system
* Assists in maintaining a structured environment for clients
* Provide written progress notes to clients, case manager and counselor regarding observed behaviors in or out of the classroom
* Provide support, encouragement, and compassion to clients as needed
* Provide needed documentation regarding accomplishment of treatment goals as directed by the Case Manager and or Counselor
* Attend clinical staff meetings, monthly in-service meetings, department staff meetings and other meetings as directed
* Regularly and routinely interact with clients
* Provide a listening ear and respond empathically to client needs without counseling. Refer client to Counselor for additional direction. Interactions and dialogue are to be consistent with the client's treatment plan
* Maintain client confidentiality of all client information according to Federal, State and Salvation Army Standards
* Assist in the admission and discharge process, which includes preparing the room for admission or discharge, providing clean linen to clients, and assisting Security Monitors in the Welcome Center
* Accompany clients to meals, medication pass, meetings and other activities
* Assist in the urine drug screening process for clients as needed
* Works assigned overtime hours as directed to ensure coverage of facility operations, as approved by a supervisor or Manager
* Other tasks as assigned by leadership
Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: High School Diploma or equivalent, ICADA certification a plus
Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.
Experience: Capable of communicating and interacting with people comfortably, with warmth, understanding, acceptance, empathy, and compassion. Must have flexibility with schedule including weekends, evenings and holidays.
Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment
Skills/Abilities:
* Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
* Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
* Bilingual and able to read, write and speak Spanish preferred
* If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability.
Supervisory Responsibility: None
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Physical Requirements Include:
* Good speaking, hearing, and vision ability, and excellent manual dexterity
* Lifting, pulling, and pushing of materials up to 25 pounds
* May require bending, squatting, walking.
* May require standing for extended
Travel: No Travel required
Working Conditions: Work is performed in a typical office environment, which may require some weekend and evening work.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Why Work with Us?
If you're ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army's brand promise is to Do the Most Good - and it's our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.
We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.
In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey…
* 91% are proud of their work to help meet the needs of people in their communities
* 75% find their "Work Stress" manageable
* 80% find their managers supportive during those times of stress
* 89% appreciate the flexible work options they have in their position
* 98% appreciate how they are allowed to use 4 sicks days as "Discretionary"
* 99% appreciate the 11 paid holidays they receive each year
See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army…
* Helping People
* Faith Centered Organization
* Work Environment/ Co-Workers
* Benefits
$15 hourly Auto-Apply 19d ago
Residential Treatment Support Specialist (Part Time HLC)
The Salvation Army 4.0
Indianapolis, IN jobs
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Salary Range Starting At: $15.00/ per hour
:
As the Residential Treatment SupportSpecialist, you will provide basic monitoring of clients' physical/medical status. You will observe clients returning to the building, conduct urine drug screens and breathalyze clients as needed. Provide a caring and safe environment for each client. Teach educational classes as scheduled. Assist the clinical staff on duty. Interact with clients, provide a listening ear, and respond empathetically to client needs without counseling. The Residential Treatment SupportSpecialist will ensure the Mission of The Salvation Army is effectively carried out.
What You Will Do:
Adhere to the policy and procedures of The Salvation Army Harbor Light Center
Teaching educational classes as assigned
Maintain written class curriculum and handouts
Provide documentation of class attendance using sigh-in sheets and the electronic medical record system
Assists in maintaining a structured environment for clients
Provide written progress notes to clients, case manager and counselor regarding observed behaviors in or out of the classroom
Provide support, encouragement, and compassion to clients as needed
Provide needed documentation regarding accomplishment of treatment goals as directed by the Case Manager and or Counselor
Attend clinical staff meetings, monthly in-service meetings, department staff meetings and other meetings as directed
Regularly and routinely interact with clients
Provide a listening ear and respond empathically to client needs without counseling. Refer client to Counselor for additional direction. Interactions and dialogue are to be consistent with the client's treatment plan
Maintain client confidentiality of all client information according to Federal, State and Salvation Army Standards
Assist in the admission and discharge process, which includes preparing the room for admission or discharge, providing clean linen to clients, and assisting Security Monitors in the Welcome Center
Accompany clients to meals, medication pass, meetings and other activities
Assist in the urine drug screening process for clients as needed
Works assigned overtime hours as directed to ensure coverage of facility operations, as approved by a supervisor or Manager
Other tasks as assigned by leadership
Minimum Qualifications:
The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: High School Diploma or equivalent, ICADA certification a plus
Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.
Experience: Capable of communicating and interacting with people comfortably, with warmth, understanding, acceptance, empathy, and compassion. Must have flexibility with schedule including weekends, evenings and holidays.
Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment
Skills/Abilities:
Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
Bilingual and able to read, write and speak Spanish preferred
If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability.
Supervisory Responsibility: None
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Physical Requirements Include:
Good speaking, hearing, and vision ability, and excellent manual dexterity
Lifting, pulling, and pushing of materials up to 25 pounds
May require bending, squatting, walking.
May require standing for extended
Travel: No Travel required
Working Conditions: Work is performed in a typical office environment, which may require some weekend and evening work.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
$15 hourly 15h ago
Home Leader- Supported Living
Rauch, Inc. 2.9
Charlestown, IN jobs
Job Skills / Requirements Home Leader (Rauch, Inc.) - Charlestown, IN Full-time position for a Home Leader for Rauch Inc.'s, Supported Living program. This role works effectively to provide direct assistance to clients with developmental disabilities. Responsibilities can include helping clients be as independent as possible; mentoring clients on daily living skills; taking clients to doctor's appointments and other locations to allow the client to be part of the community; managing the house financing; and providing supervision to the home's staff-availability for first, second, and third shift required.
Qualified candidates will hold a high school diploma or equivalent and have a valid driver's license. Experience in providing direct service to people with developmental disabilities in a residential setting or like experience is preferred.
Full time: 36 hours; Schedule to be determined
For questions about this position or to inquire about other schedule possibilities, contact Chelsea Wild at ******************
$350 Sign-on Bonus eligible position. Must be scheduled a minimum of 20 hours per week for the sign on bonus.
For a DSP Job Preview visit ****************************
Shift Differentials: Additional $0.50 for 2nd and 3rd shifts on week days; Additional $1.00 for weekends
Rauch is a Drug-Free Workplace, an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity including individuals with disabilities and veterans.
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance
This job reports to the Director of Supported Living
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.
Travel is required occasionally
Number of Openings for this position: 1
$57k-102k yearly est. 1d ago
Software Support Analyst
Gleaners Food Bank of I 3.6
Indianapolis, IN jobs
Gleaners Food Bank of Indiana is the state's largest hunger relief organization and one of the leading food banks in the Feeding America Network. In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.
Groceries2Go is a custom-built food distribution platform created by Gleaners Food Bank of Indiana to implement Choice-based food distribution at scale. Designed for food programs such as Gleaners2Go and the Drive Thru Food Pantry, Groceries2Go gives neighbors the opportunity to shop and place customized grocery orders online-bringing flexibility, dignity, and convenience to the charitable food experience. Behind the scenes, the platform equips Gleaners staff and volunteers with the digital tools and processes needed to quickly and efficiently fulfill roughly 1,000 custom grocery orders each week, which are then distributed to neighbors by over 60 program sites around Central Indiana. By streamlining the entire food distribution process-from online ordering to order pickup-Groceries2Go reduces waste, improves program efficiency, and enhances the neighbor shopping experience. With the infrastructure in place to become a fully-fledged Software-as-a-Service social enterprise, Groceries2Go is paving the way for food banks nationwide to offer greater Choice, dignity, and equity in charitable food distribution.
Position Purpose of the Software Support Analyst : The Software Support Analyst is responsible for managing daily customer service activities for Groceries2Go, including troubleshooting software and hardware issues in real time, documenting customer service requests, and leading internal User Acceptance Testing processes. As the primary point of contact for Groceries2Go customer service, the Software Support Analyst will work with the Groceries2Go Product Manager and Gleaners software development firm to ensure Groceries2Go software operations are running consistently and smoothly. All responsibilities and duties will further Gleaners' mission to be a leader in the fight against hunger.
On-Site in Indianapolis, Indiana- we don't offer relocation
Medical, Dental & Other Supplemental Insurance
14 paid holidays 3 Paid Sick Leave Day, Federal Holidays, 2 Volunteer Days & Birthday
Learning & Development Opportunities
Company paid vision, long-term disability, $50,000 life AD&D
Paid Life and Long-Term Disability Insurance
Maternal, parental & caregiver leave
On-site Gym
Wellness programs
403(b) Plan with up to 4% match
Monthly attendance bonus
Earn up to 10% incentive pay
Apparel allowance
Essential Functions of the Software Support Analyst:
Manage Groceries2Go software customer service operations by utilizing internal ticketing and communication tools to document, prioritize, and providing prompt responses for all Groceries2Go-related customer service requests
Monitor and troubleshoot Groceries2Go operations using connected platforms, including Microsoft Azure, Cloudflare, Twilio, and SendGrid
Coordinate with Groceries2Go-related vendors, including Gleaners' software development partner as needed to troubleshoot and resolve all customer service tickets.
Schedule and lead User Acceptance Testing (UAT) sessions with groups of internal stakeholders to test and gather/document feedback on new Groceries2Go features
Support reporting needs by writing SQL queries and generating data pulls using SQL Server Management Studio (SSMS)
Contribute to the development and maintenance of Groceries2Go user guides and training materials to support Groceries2Go users internally and externally
Collaborate and contribute in planning upcoming software features and releases
Collaborate with all Gleaners team departments to ensure organizational efficiencies
Active participation in staff, departmental, board or board committee meetings as requested
Other duties as assigned
Education and/or Experience of the Software Support Analyst:
High School Diploma/ GED or equivalent experience
Associates or Bachelor's Degree in computer Science, Information Technology, or related field is preferred
Prior experience in customer service desired
Other Skills and Abilities of the Software Support Analyst:
Well versed in Microsoft Excel, Word, Outlook, and Google Suite
Basic understanding of network infrastructure and cloud technologies used to support software operations. Experience with Microsoft Azure is a plus.
Familiarity with SQL, including coursework or project experience writing queries using SQL Server Management Studio (SSMS) or similar data querying tools
Ability to troubleshoot basic technical issues with hardware, including label printers, tablets, and other office devices
Strong organizational, interpersonal, and relationship management skills
Strong analytical and problem-solving skills
Detail oriented with the ability to accurately document information and follow processes
Ability to work with people of diverse backgrounds
Please see attached PDF to see the full description.
Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.
$50k yearly Auto-Apply 23d ago
Program Specialist - Awards
National FFA Organization 3.8
Indianapolis, IN jobs
The SAE-based Awards Program Specialist serves as the lead for multiple national award programs including the American FFA Degree program within the National FFA Organization. This role provides strategic, administrative and logistical oversight for these programs and assistance for chapter awards, and individual recognition. Responsibilities include program management, volunteer training, educational content development, budget support, and collaboration with internal and external partners to ensure high-quality, mission-aligned program delivery.
ESSENTIAL FUNCTIONS
Lead and manage multiple national award programs from planning through post-event evaluation seeking to continuously improve them.
Oversee key program logistics, timelines, and processes in coordination with team members and partners.
Support and implement program budgets and resource allocations.
Recruit, train, and coordinate volunteers and judges for award programs.
Develop and deliver educational and training content related to award programs.
Manage program operations through online platforms and support technical/logistical needs.
Perform additional responsibilities as assigned.
Gain and maintain the trust of stakeholders by demonstrating consistency, integrity and impartiality.
SKILLS AND CORE COMPETENCIES
Job Knowledge
Guide development of high-quality educational programs and assessment strategies
Ensure resources support the organization's mission and vision, with a focus on integrated agricultural education
Assist in proposal development, revision, and budget planning
Develop, implement, and manage award selection, review, and selection processes
Perform program planning, analysis, and reporting for management
Proficient in computer usage and online platforms
Utilize project management concepts, online platforms, and data systems effectively.
Work Product
Collaborate to produce engaging training materials
Schedule program-related training and educational events
Coordinate resource allocations and workload assignments efficiently
Coordinate logistics, deliverables, and run-of-show plans for events.
Manage program and project processes using an online management platform
Develop timelines, workflows, and quality standards to support program delivery.
Prioritize tasks and demonstrate strong project management skills
Support contract discussions and solicit feedback for program improvements
Demonstrate accuracy, attention to detail, and problem-solving skills
Customer Focus
Recruit, interview, and train volunteers, implementing systems to enhance coordination
Identify potential problems and technical issues and develop customer-focused solutions
Provide excellent customer service to internal and external stakeholders
Dependability
Efficiently manage workload and assignments
Manage multiple concurrent programs and deadlines.
Perform assigned duties with accuracy and follow-through
Demonstrate reliability in planning and execution of projects
Teamwork
Collaborate with cross-functional teams to optimize development, evaluation methodologies and program delivery
Work with cross-functional teams in planning and execution of projects
Work with external partners, vendors, volunteers and committees.
Participate in planning, resource development, and problem solving
Collaborate with others to produce training materials and be prepared to assist or lead other programs on a temporary basis.
Communication
Strong communication skills in project management and stakeholder engagement
Confident in public speaking
Deliver training, presentations, and updates with confidence.
Gather and incorporate feedback effectively to improve processes.
Belonging
Fosters a welcoming, supportive, and growth-oriented environment for all FFA colleagues, students, teachers, and stakeholders.
Prioritizes staff and member well-being.
Support efforts that promote diversity, dignity, and equitable access.
Demonstrates kindness, accountability, and care for others.
Requirements
EDUCATION
Bachelor's degree in agricultural education or education required.
EXPERIENCE
Three-five years of relevant experience.
One-three years of experience in project or event coordination/management.
Working knowledge of project management concepts, tools, and activities including SurveyMonkey Apply, Box, and Office 356 (SharePoint, Teams, Outlook, Word, Excel, and PowerPoint)
Agricultural Education/FFA experience required.
PHYSICAL DEMANDS
Light sedentary work. May lift up to 25 pounds occasionally, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Employees are required to have close visual acuity to perform activities; viewing a computer terminal; extensive reading.
WORK ENVIRONMENT
Indoor, cubicle environment. Hybrid working location
TRAVEL
5% Travel (Convention / As Needed)
OVERNIGHT TRAVEL
1-2%
FFA VALUES
Integrity: “Upfront and Honest Always” - Do what is right, all the time. Choose Courage over Comfort. Be open and Truthful
Respect: “We Before Me” - Be Considerate and Courteous. Respect differences in all interactions. Encourage and recognize others.
Accountability: “Do It, Own It” - Take Initiative, do what you say you will do. Own Mistakes.
$41k-67k yearly est. 26d ago
Computer Field Technician
Bc Tech Pro 4.2
Bloomington, IN jobs
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 1d ago
Computer Field Technician
Bc Tech Pro 4.2
Indianapolis, IN jobs
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 1d ago
Computer Field Technician
Bc Tech Pro 4.2
Fort Wayne, IN jobs
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-37k yearly est. 1d ago
Computer Field Technician
Bc Tech Pro 4.2
Evansville, IN jobs
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 1d ago
Computer Field Technician
Bc Tech Pro 4.2
Princeton, IN jobs
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 1d ago
Computer Field Technician
Bc Tech Pro 4.2
South Bend, IN jobs
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-37k yearly est. 1d ago
Computer Field Technician
Bc Tech Pro 4.2
Lafayette, IN jobs
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-36k yearly est. 1d ago
Marketing and Support Coordinator (Odon, IN)
Purdue Research Foundation 4.1
Odon, IN jobs
Job DescriptionDescriptionWorking for the Purdue Research Foundation offers a dynamic and innovative environment where you can be at the forefront of groundbreaking research and technological advancements. As a member of this organization, you'll have the opportunity to collaborate with brilliant minds and contribute to cutting-edge projects that have the potential to shape the future in various fields. The Foundation's commitment to driving innovation and entrepreneurship provides a stimulating and supportive workplace culture. Additionally, you'll have access to state-of-the-art resources and a network of professionals dedicated to advancing knowledge and technology. Working for the Purdue Research Foundation means being part of a team that's actively driving progress and making a lasting impact on the world. Are you ready to change the world with us?
This is an in-person position located in Odon, Indiana.
ResponsibilitiesEssential Functions
Develop communication content for use in PR, marketing and promotional campaigns, giving mindful consideration to Purdue Branding Guidelines.
Produce and distribute news releases, news tips, media advisories, agendas, and related materials in compliance with news and content requirements.
Maintain a strong web and social media presence for the WestGate Academy and Purdue@WestGate.
Assist in the preparation and setup of rooms for various events, including meetings, conferences, and special occasions.
Additional Responsibilities
Events
Create, manage and disseminate print and web branding and publicity materials for events.
Produces and distributes news releases, news tips, media advisories, agendas, and related materials in compliance with news and content requirements.
Assist with the development of new events aimed at expanding the WestGate community.
Design
Prepare and design signage, posters and other visual materials for Purdue@WestGate.
Design and publish public relations for industry events.
Web
Overall responsibility for the WestGate Academy and Purdue@WestGate websites including image, functionality and accuracy.
Maintain events, news and other content on appropriate website.
Manage social media presence, image, content and interactions.
Coordinate efforts with the Purdue Research Foundation Marketing and Media department related to media and social media as well as generation of news story opportunities.
Other Duties
Provide staff support to event coordinators and staff during events, helping with any logistical needs Monitor room conditions to ensure a comfortable environment & address any immediate issues.
Perform closing procedures at the end of day for all event spaces Returning furniture and equipment to designated storage areas.
Other duties as assigned.
Required Skills, Knowledge and Expertise
Exercises initiative, team work, reliability, and entrepreneurial mindset.
Graphic design skills and familiarity with the Adobe Creative Suite and Canva.
Website skills and familiarity with website builders (e.g. Wix), SEO, and Google Analytics.
Social Media skills and familiarity with Hootsuite, LinkedIn, Twitter, Facebook, Eventbrite, Mailchimp, etc.
Excellent verbal/written/interpersonal communication skills, including preparing press releases.
Ability to engender and maintain relationships with PRF/PU staff in addition to a variety of communication, media and marketing representatives throughout the region and beyond.
Ability to handle wide variety of duties, be detail-oriented, manage multiple projects, and respond quickly to unanticipated problems in a calm, helpful manner.
Ability to meet deadlines and work in a team environment.
Demonstrated experience in providing customer service.
Regular and reliable attendance are requirements of this position.
Required Education, Experience and Benefits Summary
Associate's degree required.
Bachelor's degree in Marketing or Communications preferred.
0-3 years experience in some or all of the following: communications, advertising, marketing, public relations, brand strategy, and graphic design.
Benefits Summary for eligible employees:
10 paid holidays per year.
Accrue up to 22 vacation days a year.
Traditional pre-tax 403(b) and Roth retirement plans available.
10% employer contribution to your retirement plan and immediate vesting.
Health Savings Account- earn up to $450 annually towards medical expenses.
Employer funded Preventative Dental and Vision insurance.
Tuition discounts on eligible programs at Purdue University and Purdue Global for qualified employees, spouses, and dependents.
$33k-46k yearly est. 28d ago
Community Support Professional-Respite (Community Living)
Rauch 2.9
New Albany, IN jobs
Job Skills / Requirements
This role provides Respite services within the community to individuals, families, or groups of individuals with extraordinary support needs. In this role you will facilitate each person served's experience and participation in daily life as a valued member of the community. You will ensure that areas of Respite Services operate appropriately and safely, within regulations set forth by licensing and funding agency standards (CARF), and in accord with the agency Mission, Values, and Code of Ethics.
Qualifications:
18 years of age, demonstrate the following skills: communication and writing. High School education preferred but not required; valid driver's license. Experience in providing direct service to people with developmental disabilities or experience in a volunteer or teaching capacity with persons with developmental disabilities is desirable.
Please reach out to Chelsea Wild with any questions: ******************
For a DSP Job Preview visit ****************************
Rauch, Inc. is an Equal Opportunity Employer/Affirmative Action/Drug-Free Workplace
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance
This job reports to the Director of Community Living
This is a Full-Time position Hours may vary to accommodate client's needs. .
Number of Openings for this position: 1
$27k-36k yearly est. Easy Apply 48d ago
Crisis Support Staff On Call for South Bend YWCA and Elkhart Safe Haven
YWCA North Central Indiana 3.5
South Bend, IN jobs
Job Description
Do you want a career that makes a difference? As the YWCA North Central Indiana's Crisis Support Staff, you can help change the world for women and children in our community who are striving for better lives. YWCANCIN is the leading emergency shelter
provider and services to domestic violence and sexual assault victims. Our programs help victims
survive abuse and build safer, happier healthier futures. We would love for you to be a part of our
incredible team that makes a difference in thousands of people's lives each year.
On-Call Employees have the ability to work a flexible schedule that is conducive to their current responsibilities, so if you are looking for a 2nd job or you're a student, who needs schedule flexibility, this position may be for you! Both shelters operate 24/7, so there are plenty of diverse schedule options availability. Maybe just covering a full-time employees vacation or regularly working a certain shift each week. Flexibility, flexibility, flexibility!!!
Provides residential and non-residential clients with support services and activities to assist their process of moving from crisis to stability. Carries responsibility for providing support to women clients and their children to ensure a harmonious living atmosphere.
Essential Duties
Answer incoming crisis calls
Conducts intake of domestic violence clients
Responsible for accurate data entry of crisis calls, intakes, lethality screens, abusers log, and room list
Process intake of new clients and clients exiting the program
Monitor and respond to activity at entry doors
Provides information and referral for telephone callers and residents
Communicates information concerning client matters to appropriate staff
Watches security cameras
Provides the initial orientation for women entering the program and goes over policies and rules as a backup to Crisis Desk Specialists.
Packs rooms of those clients who have left personal belongings behind; assures proper inventory, storage and labeling.
Does laundry on an as-need basis.
Monitors client laundry, ironing and room cleaning activities.
Monitors clients' assigned chores and makes sure they are completed.
Maintains linen closet and pantry in an orderly manner.
Cross-trains with Crisis Desk Specialists so that backup on the front desk will be provided.
Circulates on first and second floors, interacts with clients and reports issues to clients' Case Manager, when appropriate.
Resolves client problems when necessary.
Informs supervisor when toiletries inventory is low.
Enters information in log book at front desk and in Crisis Floor Specialist's office as appropriate
Provides necessary tracking for CAC Food Program grant activities and complies with reporting forms.
Sets up breakfast items in cafeteria, serves food and milk to all children and records their participation.
Supervises all meal and snack activities in the cafeteria.
Performs other duties as assigned.
Calls on-call supervisor with necessary guidance and change of schedule changes.
Knowledge and Ability
Ability to work well with people and make decisions in emergency situations
Ability to maintain accurate records
Ability to work as part of a team
Ability to follow instructions and complete assignments
Ability to assess client needs and well-being
Knowledge of women's issues
Education and Experience
High school diploma/GED required. Associates/Bachelor's Degree preferred.
Experience working with women and children in a social service setting desirable.
Physical/Mental Essential Requirements
Climbing, stooping, kneeling, reaching, standing, walking, talking, hearing, repetitive motions (of hands, wrist, and fingers), moderate lifting and carrying (up to twenty lbs).
Full range of body motion including manual and finger dexterity and eye-hand coordination.
Ability to sit at a computer work station for extended periods of time.
Occasional need to stand for long periods of time.
Ability to focus on detail and accuracy.
Ability to handle environmental conditions inside and outside.
Occasional high stress may be experienced in dealing with clients, staff and volunteers.
$25k-32k yearly est. 28d ago
Crisis Support Staff Saturday and Sunday 2p-10p
YWCA North Central Indiana 3.5
Elkhart, IN jobs
Job Description
Do you want a career that makes a difference? As the YWCA North Central Indiana's Crisis Support Staff, you can help change the world for women and children in our community who are striving for better lives. YWCANCIN is the leading emergency shelter
provider and services to domestic violence and sexual assault victims. Our programs help victims
survive abuse and build safer, happier healthier futures. We would love for you to be a part of our
incredible team that makes a difference in thousands of people's lives each year.
Part Time, 16 hours, Every Weekend 2pm-10pm (includes holidays), can pick up additional hours as department needs throughout week
Responsible for maintaining security of building, answering crisis calls and determining eligibility for services, information and referral for telephone callers and residents, and communication of information concerning client matters to appropriate staff.
1. Reporting Relationship
The Crisis Desk Specialist reports to the Elkhart Shelter Manager.
2. Supervises
The Crisis Desk Specialist has no supervisory responsibilities.
3. Responsibilities and Essential Functions
* Conducts lethality screen and safety plan with all victims at intake or on crisis call
* Greets persons coming to YWCA, answers questions about programs, and gives directions when requested; maintains complete familiarity with all programs, services and schedules of the YWCA
* Maintains security of client entrance of building, monitors security system
* Handles crisis line and documents calls
* Assists with intakes
* Answers residential phone lines and takes accurate messages as necessary
* Distributes client mail
* Assists residents with minor problems and emergencies; keeps daily log of events as they occur.
* Serves as a positive role model for clients
* Maintains custody of medication for all residents and ensures all medication taken is logged
* Record and log custodian as necessary
* Maintains open communication with case managers and other program staff to ensure important client information is shared as appropriate
* Reports any suspected child abuse immediately
* Maintains confidentiality
* Participates in regular staff meetings and trainings
* Performs other duties as assigned
Knowledge and Ability
Ability to work well with people and make decisions in emergency situations
Ability to maintain accurate records
Ability to work as part of a team
Ability to follow instructions and complete assignments
Ability to assess client needs and well-being
Knowledge of women's issues
Education and Experience
High school diploma/GED required. Associates/Bachelor's Degree preferred.
Experience working with women and children in a social service setting desirable.
Physical/Mental Essential Requirements
Climbing, stooping, kneeling, reaching, standing, walking, talking, hearing, repetitive motions (of hands, wrist, and fingers), moderate lifting and carrying (up to twenty lbs).
Full range of body motion including manual and finger dexterity and eye-hand coordination.
Ability to sit at a computer work station for extended periods of time.
Occasional need to stand for long periods of time.
Ability to focus on detail and accuracy.
Ability to handle environmental conditions inside and outside.
Occasional high stress may be experienced in dealing with clients, staff and volunteers.
$25k-32k yearly est. 8d ago
Camp Specialist
Opportunity Enterprises 3.8
Valparaiso, IN jobs
Camp Counselor is a seasonal position that works with youth to provide a meaningful experience daily through specialty camp areas: Archery, Art, STEM, or Challenge.
DUTIES/ RESPONSIBILITIES
Plan, develop, and implement a safe and effective summer camp program and curriculum in designated specialty area with activities and projects for each camp appropriate for the age and ability of all campers.
Design and deliver diverse weekly activities that make the most efficient use of resources.
Adhere to the schedule of activity rotations being in attendance at scheduled locations and times.
Take inventory of existing supplies and set-up your specialty area prior to the camp season.
Take inventory at the end of the season, store, and keep equipment and supplies in good condition.
Develop a project list for the summer along with a supply list to ensure ordering of all supplies prior to the start of camp.
Ensure that camp staff and campers know and follow safety and educational procedures; inform and train counselors on their responsibilities and expectations during rotations.
Create and lead rotations for all groups and provide campers with a fun and exciting, yet educational experience.
Oversee the management, maintenance, and security of the physical facilities, equipment, and supplies in your specialty area.
Conduct a daily check of the area and equipment for safety, cleanliness, and good repair.
Keep the area clean and free of hazards and debris.
Act as a great role model and example, in your attitude and behavior, for all campers, staff, and guests.
Assist in supervision of children in small group environment and large, all-camp events.
Observe camper behavior, assess its appropriateness, and enforce safety regulations and emergency procedures as needed using appropriate behavior-management techniques.
Assist in planning and facilitating fun thematic activities and/or activities for camp finales, other camp rotations, and campouts.
Arrive before programs to setup and speak with participants and or parents and guests; stay the necessary time needed after programs to clean up.
Participate enthusiastically in all camp activities and events, also providing leadership and supervision.
Fulfill other administrative and essential camp roles and duties as necessary or as assigned.
PHYSICAL REQUIREMENTS
Prolonged periods sitting, standing, walking, bending, lifting.
Ability to work inside and outside in normal weather conditions.
Hike on various terrain
Must be able to lift up to 25 pounds at times.
REQUIRED SKILLS/ABILITIES
Documented training and experience in creating and facilitating programs with either: Archery, Art, Challenge Courses, or STEM.
The capacity to work as a team member
Outgoing with a sincere and energetic desire to have a quality and consistent experience with youth Ability to inspire and motivate others.
Ability to accept supervision and guidance, yet also act independently.
Communicate effectively, orally and in writing, with campers and staff.
Ability to teach and lead a variety of recreational activities
Ability to inspire and motivate others
Capacity to be flexible and improvise when needed
Capable of active listening skills
Communicate effectively, orally and in writing, with campers and staff
Problem solve by analyzing situations accurately and taking effective action
Be sensitive to gender, age, cultural diversities, and disabilities.
Respond to emergency camper situations with appropriate First Aid and CPR
EDUCATION AND EXPERIENCE
High School Diploma
Must be 18 years old
Experience with children and developmentally disabled population preferred
Benefits to all Employees:
Accrued Time Off
Partial Holiday Pay
Partial Paid Birthday off!
Employee discounts (Verizon phone plans & YMCA membership)
Employee referral program
Pay On Demand Option (Paylocity Wallet)
FSA accounts
Paid Mileage
Employee recognition events
Employee Assistance Program
Paid Extensive training
Flexible Hours
CPR/First Aid training
Additional Benefits to Full-Time Employees:
401K w/ 5% company matching
8 paid holidays
Paid day off on Birthday!
PTO
Pay On Demand Option (Paylocity Wallet)
HSA Accounts
Medical, dental, and vision insurance
Casual Fridays
Supplemental Insurance (short term disability, cancer plans, life insurance and more)
About Opportunity Enterprises
Founded in 1967, we are a nonprofit organization that strives to help individuals with developmental disabilities reach their greatest potential and live full, enriching lives. Our vision is to create a fully integrated community where life for persons with developmental disabilities is valuable, purposeful, and fulfilling. We believe it is possible to make a positive difference in the lives of the individuals we serve by accepting people as they are and supporting them in achieving their fullest growth and development. We know that well-trained and motivated staff is at the core of helping us achieve our vision. Our employees work hard to ensure that our clients are heard and given the resources they need to be self-sufficient. To show our appreciation, we strive to provide a positive work environment that encourages innovation and change to help our employees continuously learn and grow.Make a difference today! Please fill out our brief application and- we'll be in touch soon!!
Salary Description $16.50