Associate Manager jobs at Yum! Brands - 2684 jobs

*MUST be based in PLANO, TX* Pizza Hut is seeking a strategic thinker with a growth mindset to join our team as an Associate Manager, Consumer Insights. In this role, you will support the development of consumer learning plans, distilling business questions into actionable research recommendations. Your insights will enable our brand strategy and help bring innovative ideas to market. This is an individual contributor role, offering the opportunity to collaborate with a diverse range of teams and make a significant impact on our business. Required Qualifications: * You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday. * Bachelor's Degree with a minimum of 5 years of consumer insights experience, preferably in CPG or QSR. * 2+ years of experience working with syndicated sales data sources and analyzing syndicated data. * Familiarity with DIY research tools such as Qualtrics, Zappi, or Suzy is essential. * Solid understanding of research principles, questionnaire design, and basic analytical skills. * Ability to synthesize research findings into clear, fact-based narratives for internal and external stakeholders. * Strong collaboration and interpersonal skills, with the ability to work effectively in a matrixed organization. * Process-oriented with excellent project management skills, able to handle multiple projects simultaneously. * Detail-oriented, self-motivated, and able to work independently with minimal supervision. * Leadership qualities, including resourcefulness, data-driven decision-making, and the ability to influence teams. * Alignment with Pizza Hut's culture values and a commitment to building inclusive working relationships. Preferred Qualifications: * Familiarity with competitive or category analysis techniques. * Experience leveraging Circana specific syndicated sales data. * Experience crafting executive-ready presentations and translating complex data into narratives. * Curiosity, creativity, and a demonstrated passion for consumer behavior. Salary Range: $99,200 to $105,030 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.

Remote, IN Statement of Purpose: The District Manager (DM) is responsible for maintaining and increasing sales and profitability of the stores under his/her control through the management of financial, human, local marketing and material resources. The DM teaches and enforces standards and exercises judgment and decision-making within the policies, practices, and procedures described in company guideline publications (Operations Manual, Policies and Procedures Manual, etc.). ACCOUNTABILITIES: Sales and Profits: Initiates and follows up on store plans to develop sales and profits. Assists unit manager in development of local marketing plans. Communicates promotional activities to store manager. Makes recommendations to VPAO to improve and enhance Wendy's image and sales. Executes and follows up on financial plan as assigned. Approves district/store budgets. Staffing: Evaluates and approves/disapproves budgeted positions per store. Mentors and develops managers for future responsibilities. Forecasts needs and maintains management staffing plan to maintain management stability. Interviews and hires (with H.R. input) manager candidates. Accountable for management training, turnover, and retention. Works with HR in developing management recruitment programs, to include college relationship development. Establishes and ensures maintenance of mentoring programs to provide bench strength in management ranks. Monitors promotability of management staff. Quality: Ensures quality through review and analysis of store CEE scores in district. Provides General Managers specific feedback on quality performance and customer comments. Monitors store systems during in-store visits to ensure products meet quality standards. Service: Monitors and evaluates service times via system reports. Establishes performance goals and evaluates performance to ensure managers maintain speed of service standards. Monitors quality of service programs in his/her stores and takes corrective action as needed to ensure company standards are continually met and maintained. Monitors customer service and satisfaction during visits by talking with customers each visit. Cleanliness: Monitors CEE scores to ensure cleanliness standards are met. Establishes performance criteria to improve CEE Establishes and ensures programs are in place to maintain sanitation and safe food-handling standards. Training: Trains store management in achieving the standards of CEE and customer courtesy. Trains store management in both new and existing products, procedures, and company policies. Trains store management in established "systems" to guide store operations (including P&L). Trains store management to follow a consistent walk-through routine. Trains store management in standards and procedures for food cost control, labor control, cash control, and portioning. Ensures store management is trained in safe operating procedures of equipment. Conducts leadership training for managers on a regular basis. Assists Human Resources in the orientation of new management hires. Trains store management in HRIS, POS, and all other systems. Controls: Ensures compliance with standards described in Operations Manual and other company policy/procedure documents. Evaluates store performance at specified intervals using CEE inspection forms. Coaches and retrains managers as necessary to obtain and maintain an 80% CEE rating or better. Develops specific store objectives, management development objectives, and training plans based on the results of formal inspections. Evaluates progress of store CEE improvement plans. Evaluates shift management practices using "Managing Better Shifts" or similar checklist. Establishes and monitors procedures for safety and control of cash, property, product, and equipment. Conducts audits to ensure compliance with labor (time cards) and health/sanitation regulations; takes corrective action as needed. Monitors customer comments; communicates to appropriate store management. Monitors compliance with EEO, Labor Law, and W.O.T.C. requirements. Conducts regular manager meetings. Evaluates store performance via report analysis Establishes measurable performances programs to ensure compliance with controllable costs. Monitors store P&L; reviews with unit manager on a weekly basis to correct problems. Policies and Procedures: Ensures proper and timely reporting of accidents. Ensures OSHA and company Risk Management claim information is reported timely. Ensures store management adheres to company policies and procedures. Administration: Maintains and completes accurate and timely weekly and period-ending (accounting) administrative responsibilities as required. Ensures compliance with administrative requirements, (i.e., files) via routine audits. Maintenance: Ensures follow up on Preventative Maintenance Plans and activities. Monitors maintenance records of stores to determine adherence to proper cleaning, maintenance and equipment calibration standards. Employee Relations: Uses consistent practices in managing performance problems with subordinates (such as Interaction Management). Develops, recommends, and maintains a reward and recognition plan for managers. Performance Management: Conducts periodic performance reviews of managers in a timely manner. EMPLOYMENT STANDARDS: Knowledge: Wendy's operating systems and procedures. Wendy's policies and procedures. P&L analysis and corrective measures. Supervisory practices. Planning and budgeting. Interviewing practices. Training and development practices. Federal, state and local employment laws. Education: College degree or equivalent experience in operations. Experience: 2-3 years line operations experience in the restaurant industry. Must be able to perform all restaurant operations positions/functions Other Physical Requirements: The District Manager job, at times, requires long periods of standing without a break. The District Manager must have the ability to travel between multiple restaurants and be fully insurable. The District Manager job requires being able to meet the requirements of all subordinate positions. Valid driver's license. Physical inspections of all areas of restaurant Lifting up to 50 lbs Move and inspect all supplies in restaurant Work in hot and cold environments (restaurant, cooler, freezer) Work in an office environment, answers phones, sitting, typing, working with computers.

Remote, OH Statement of Purpose:

We are seeking an Associate Manager to join our Pricing & Revenue Management team at Pizza Hut of America, LLC. In this role, you will be a key driver of our revenue ambitions, working closely with internal teams and franchisees to enhance our pricing strategies and deal offerings. Your analytical prowess and market understanding will be instrumental in guiding our menu architecture and promotional efforts, ensuring we stay ahead of the competition and deliver profitable growth. * You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday. * Bachelor's degree in Business, Finance, Economics, or a related field is required. * A minimum of 3 years of experience in revenue management, pricing, or analytics in the QSR, restaurant, retail, or food & beverage industry. * Superior analytical skills with a proven track record of leading data-intensive insights generation. * Proficiency in working with large datasets and analytics tools like SQL, Python, R, SAS, Alteryx, or Tableau. * Strong stakeholder management and negotiation skills, with the ability to influence cross-functional teams. * Excellent communication and relationship-building abilities, fostering collaboration with internal teams and franchisees. * Adaptability and flexibility to navigate dynamic market conditions and organizational changes. * A results-driven mindset with a passion for driving profitable growth and revenue optimization. * A keen interest in staying updated with industry trends and competitor pricing strategies. * A collaborative and team-oriented approach to work, fostering a positive and inclusive work environment. Salary Range: $96,700 to $102,420 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.

Own the global system of frontline engagement and Ops people programs that bring Pizza Hut's Best Jobs strategy to life. You will set strategy, lead cross-functional execution, and deliver measurable outcomes across employee engagement, franchisee people process audits, EVP & employer brand activation, global field people programs, and operations capability-operating with minimal guidance while partnering with senior leaders (including CPOs, COOs, and BU Heads). Required Qualifications: * You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday. * Bachelor's degree in HR, Communications, Marketing, Business, or related field (or equivalent experience). * 5+ years of relevant experience * Proven ability to manage complex programs across multiple stakeholders and geographies. * Strong communication skills: able to distill complex ideas into simple, actionable insights. * Experience in employer branding, HR program design, or QSR/retail frontline engagement preferred. * Skilled in balancing executional excellence with strategic consulting. What Success Looks Like: * Pizza Hut's Best Jobs strategy comes to life in tangible, visible ways for restaurant teams globally. * Team members experience stronger belonging, growth, and empowerment. * Markets and franchisees are equipped and empowered with tools and resources to create great team member experiences. * Engagement and recognition programs drive measurable improvements in both culture and business outcomes. * The role spans from tactical execution to program ownership, strategy and thought leadership across global markets. Salary Range: $96,700 to $102,420 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.

What You'll Be Serving Up: The Associate Manager, XM Listening role will play a critical role in transforming the KFC Customer and Employee Experience (CX, EX) through the design, implementation, and optimization of best-in-class Experience Management (XM) programs on a global scale. This position partners closely with cross-functional and business unit teams to bring to life the “KFC Listens” platform and strengthen the foundation for XM excellence. Here's How You'll Spice Things Up: Global Experience Management (XM) Program Lead the process to audit existing XM program footprint with input from broader XM Team. Manage communication and engagement with market stakeholders throughout design and rollout of new XM technology. Build technical expertise in the KFC Listens infrastructure; support all program stakeholders to operate within defined processes and identify opportunities for efficiency. Partner with vendors to create Statements of Work (SOWs) for incremental work beyond BAU operations. Manage minor contract changes in partnership with Legal and internal stakeholders. Oversee and support ongoing EX implementation requirements. Manage BAU (business-as-usual) needs for both CX and EX program requirements (e.g. managing KFC Listens inbox). Product & Data Management Maintain a prioritized list of XM product features with external vendor to represent business needs and coordinate internal testing. Design and project manage new program developments (e.g. dashboard enhancements) across the global footprint. Operational Leadership Administer and lead the Global XM Council to foster collaboration between markets and enhance organizational CX/EX capabilities (including agenda preparation, leading discussions, managing follow-up items). Manage Technical Program Specialist and support effective resource deployment across global XM initiatives. Serve as the primary escalation point for technical or programmatic resolutions across the XM ecosystem. Manage ongoing relationship with XM technology vendor, including day-to-day operations, technical issue resolution, and escalation management. Oversee and manage XM Team billing, contract addendums, and financial routines as the primary contact with Global Finance and business units. What You Bring to the Table: Education: Bachelor's degree in Business, Operations, Marketing, or related field. Preferred - MBA or other relevant master's degree Experience: 5 - 7 years' experience in Customer Experience (CX), Employee Experience (EX), or related strategic functions. Demonstrated success in implementing and managing large-scale CX/EX programs, preferably leveraging platforms such as Qualtrics, SMG, or Medallia. Proven ability to lead cross-functional projects from inception to launch, managing complex stakeholder networks across global markets. Strong program management and change leadership capabilities with the ability to operate effectively in a matrixed, global organization. Hands-on experience with vendor management, including day-to-day partnership, contract coordination, and performance oversight. Exceptional communication, presentation, and stakeholder influence skills. High proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) and comfort with digital collaboration tools. Demonstrates agility and adaptability, with the ability to quickly learn new systems, processes, and technologies in a fast-paced, global environment. Preferred: Experience managing billing, invoicing, and cross-charge processes, ensuring accuracy, transparency, and strong alignment with Finance and market stakeholders. Experience in the Quick Service Restaurant (QSR) industry or other fast-paced, customer-driven environments. Hands-on experience working with Qualtrics or similar Experience Management platforms. Proven success in global program coordination or multi-market initiatives. Prior people management experience, with the ability to coach and develop team members. What's In It for You: Competitive salary and benefits package. Opportunity to innovate within a global brand and make a significant impact. Collaborative, fast-paced work environment with a focus on professional growth and development.

We are seeking a strategic thinker with a growth mindset to join our team as an Associate Manager, Consumer Insights. In this role, you will support the development of consumer learning plans, distilling business questions into actionable research recommendations. Your insights will enable our brand strategy and help bring innovative ideas to market. This is an individual contributor role, offering the opportunity to collaborate with a diverse range of teams and make a significant impact on our business. Required Qualifications: You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday. Bachelor's Degree with a minimum of 5 years of consumer insights experience, preferably in CPG or QSR. 2+ years of experience working with syndicated sales data sources and analyzing syndicated data. Familiarity with DIY research tools such as Qualtrics, Zappi, or Suzy is essential. Solid understanding of research principles, questionnaire design, and basic analytical skills. Ability to synthesize research findings into clear, fact-based narratives for internal and external stakeholders. Strong collaboration and interpersonal skills, with the ability to work effectively in a matrixed organization. Process-oriented with excellent project management skills, able to handle multiple projects simultaneously. Detail-oriented, self-motivated, and able to work independently with minimal supervision. Leadership qualities, including resourcefulness, data-driven decision-making, and the ability to influence teams. Alignment with Pizza Hut's culture values and a commitment to building inclusive working relationships. Preferred Qualifications: Familiarity with competitive or category analysis techniques. Experience leveraging Circana specific syndicated sales data. Experience crafting executive-ready presentations and translating complex data into narratives. Curiosity, creativity, and a demonstrated passion for consumer behavior. Based in or willing to relocate to the DFW area. Salary Range: $99,200 to $105,030 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors. Support the innovation phase by developing consumer learning plans and providing research recommendations. Manage vendor relationships and collaborate with external suppliers for consumer insights and growth strategies. Lead competitive and market intelligence efforts, utilizing syndicated sales data sources as needed. Leverage syndicated data and research platforms to tailor learning plans to business needs. Create compelling presentations to showcase insights and innovation stories, presenting to various stakeholders. Collaborate with cross-functional teams, including franchise organizations and leadership, to align on strategies. Stay updated on competitive analysis techniques and industry trends to enhance our market position. Demonstrate strong interpersonal skills and effective collaboration within a matrixed organization. Manage multiple projects simultaneously, ensuring timely delivery in a fast-paced environment.

Own the global system of frontline engagement and Ops people programs that bring Pizza Hut's Best Jobs strategy to life. You will set strategy, lead cross-functional execution, and deliver measurable outcomes across employee engagement, franchisee people process audits, EVP & employer brand activation, global field people programs, and operations capability-operating with minimal guidance while partnering with senior leaders (including CPOs, COOs, and BU Heads). Qualifications Bachelor's degree in HR, Communications, Marketing, Business, or related field (or equivalent experience). 5+ years of relevant experience Proven ability to manage complex programs across multiple stakeholders and geographies. Strong communication skills: able to distill complex ideas into simple, actionable insights. Experience in employer branding, HR program design, or QSR/retail frontline engagement preferred. Skilled in balancing executional excellence with strategic consulting. What Success Looks Like Pizza Hut's Best Jobs strategy comes to life in tangible, visible ways for restaurant teams globally. Team members experience stronger belonging, growth, and empowerment. Markets and franchisees are equipped and empowered with tools and resources to create great team member experiences. Engagement and recognition programs drive measurable improvements in both culture and business outcomes. The role spans from tactical execution to program ownership, strategy and thought leadership across global markets. Salary Range: $96,700 to $102,420 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors. Employer Brand & EVP Activation Project manage the Business Units' and franchisees' activation of the EVP, employer brand, and uniform launches. Design & develop franchisee enablement resources, playbooks, and guides that create great team member experiences. Create translation/localization strategies to ensure global accessibility. Storytelling & Engagement Develop global EVP communications & storytelling strategy. Lead execution of global storytelling campaigns, sourcing and curating content for HutBot, LinkedIn, and other platforms. Hiring & Onboarding Own global design & launch of 90-day onboarding program, ensuring BU adoption and local relevance. Redesign restaurant job descriptions and hiring guides to emphasize hospitality and career growth. Manage translation and rollout of new hiring and interview resources. Recognition & Culture Lead a global recognition gap analysis research study. Partner with the HutBot team to develop digital recognition experiences. Author and maintain a Global Recognition Playbook to guide franchisee adoption. Engagement & People Insights Own the people strategy of the Best Voices (restaurant engagement survey) program Manage Business Units' action planning process - turning data into insights and insights into Franchisee strategy Own the Best Jobs visit annual franchisee people processes audit including project management of vendor & BMUs plus evolution of visit strategy Collaborate with analytics team to connect engagement data to business outcomes (e.g., sales, guest satisfaction). Programs & Partnerships Manage the Corporate Ops Mentorship Program including cohort logistics, content development, events, evaluation, and reporting.

We are seeking an Associate Manager to join our Pricing & Revenue Management team at Pizza Hut of America, LLC. In this role, you will be a key driver of our revenue ambitions, working closely with internal teams and franchisees to enhance our pricing strategies and deal offerings. Your analytical prowess and market understanding will be instrumental in guiding our menu architecture and promotional efforts, ensuring we stay ahead of the competition and deliver profitable growth. Bachelor's degree in Business, Finance, Economics, or a related field is required. A minimum of 3 years of experience in revenue management, pricing, or analytics in the QSR, restaurant, retail, or food & beverage industry. Superior analytical skills with a proven track record of leading data-intensive insights generation. Proficiency in working with large datasets and analytics tools like SQL, Python, R, SAS, Alteryx, or Tableau. Strong stakeholder management and negotiation skills, with the ability to influence cross-functional teams. Excellent communication and relationship-building abilities, fostering collaboration with internal teams and franchisees. Adaptability and flexibility to navigate dynamic market conditions and organizational changes. A results-driven mindset with a passion for driving profitable growth and revenue optimization. A keen interest in staying updated with industry trends and competitor pricing strategies. A collaborative and team-oriented approach to work, fostering a positive and inclusive work environment. Salary Range: $96,700 to $102,420 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors. Support revenue forecasting by analyzing pricing strategy and providing insights to cross-functional partners. Proactively identify pricing opportunities through sales data analysis. Ensure effective and timely communication of pricing recommendations to all stakeholders. Guide franchisees on pricing strategies, conducting ad-hoc reviews, and providing market insights. Cultivate strong relationships with third-party pricing partners for optimal business outcomes. Maintain a deep understanding of the QSR market, consumer trends, and the competitive landscape. Develop data-driven insights to ensure promotional pricing effectiveness and standardization. Collaborate closely with internal teams (Marketing, Finance, Technology, and Data/Analytics) for aligned pricing strategy execution. Adapt to changing market dynamics and organizational needs, ensuring flexibility in priority management.

Assistant Managers help provide the vision and leadership to all Crew and Shift Supervisors to ensure that each customer's expectations are exceeded every visit and that the restaurant achieves or exceeds its business objectives every shift, every day. Understand that growth is as much about people as it is about dollars Inspire team members to go above and beyond Ensure every item served is Wendy's quality Keep the Wendy's spirit alive in the restaurant Help every team member advance by developing their skills Create a Team of customer-oriented, highly productive employees This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed”--making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 2nd Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and pm operations of the store. The 2nd Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation). • Must be able to efficiently perform all duties related to opening and closing procedures. • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales. • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets. • Assist the management team with promoting store sales through local store marketing. • Manage company resources responsibly including cash, inventory, and equipment. • Complete required corporate reporting documentation timely and accurately. • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance. • Understand and implement store quality control procedures, including Krispy Kreme standards. • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours. • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources. • Greet customers with a sincere smile and listen carefully to their needs. • Ensure all marketing materials (posters, signs,etc..) are displayed correctly or replaced if unacceptable and then removed when the marketing event is over. • Maintain a high level of store sanitation and cleanliness. • Assist in the proper upkeep of store facility, office equipment and doughnut production line. • Assist in scheduling maintenance to prevent equipment failure. • Report any equipment failure or issues to supervisor in a timely manner. • Assist in properly maintaining and upkeep of all delivery vehicles. • Assist in coaching, training, documentation, and dispute resolution of employees. • Assist in building a team of friendly, customer-focused employees. • Demonstrate leadership in employee development. • Consistently enforce all store policies, standards, and practices and model them yourself. • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management. • Maintain store organization to promote efficient operations. • Perform other related duties as assigned. • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans. • Company provides Uniform of 1-cap, 1-tee shirt, 1-name tag and 1-apron as an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes must be worn at all times. Maintain a clean, neat Glazing Saddles issued uniform at all times. Essential Skills and Experience: • High School Diploma or equivalent • Must be able to read and communicate using the English language • Ability to make simple mathematical calculations • Food Service experience • Proficient in Microsoft Excel, Word and Outlook • Pleasant disposition, sociable, accommodating nature, and enthusiastic • Ability to organize and manage multiple priorities • Ability to lead people and get results through others • Ability to work with minimal onsite supervision • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance • Hot Schedules Experience • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs. General sign-off: The 2nd Shift Manager is expected to adhere to all company policies and to act as a role model in the adherence to policies. I have read and understand this explanation and job description and can perform the essential functions of this job.

Why Wendy's Under the direction of the Market Manager, the DM is responsible for: Overall operational practices of 5-7 Wendy's locations, such as staffing, full P&L, training and development Create and manage budgets Ensure all food safety procedures are executed according to company procedures and health regulations and takes corrective actions as appropriate Interview, hire, cross-train and discipline GMs and staff as needed Visit assigned stores as needed to ensure stores' overall quality, cleanliness and operations are continuously met Coordinate with and report to senior management What you can expect Competitive base salary* Medical, dental, vision, RX 401k with company match Period paid bonuses Tuition Reimbursement Paid Time Off Short and Long Term Disability Company provided vehicle So much more! What we expect from you Min 3 years District Manager/MUM Manager experience (in high volume Fast Food &/or Quick Casual concepts) Previous Wendy's District Manager experience strongly preferred. Must be able and willing to relocate to the Buffalo area (with potential relo assistance) Proven track record in financials, staffing, customer evaluation index results, food safety and voice of the customer program Valid DL in good standing & access to private trans required Flexibility to work any days/shifts as needed Consent to background screening, incl criminal, driving and drug screening HS Diploma or equivalent & possess all documents required by state and federal law. Demonstrated ability to effectively lead and manage teams in a fast-paced, dynamic environment Excellent skills in communication & interpersonal, conflict resolution and decision making Results oriented and customer service focused Previous Wendy's experience a plus! This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Gulfport, MS Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction. ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. 3.Tracks waste levels by using established procedures and monitoring crew position procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer)

Brownsville, TN Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction. ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. 3.Tracks waste levels by using established procedures and monitoring crew position procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer)

Arlington, TN Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction. ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. 3.Tracks waste levels by using established procedures and monitoring crew position procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer)

Shreveport, LA Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction. ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. 3.Tracks waste levels by using established procedures and monitoring crew position procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer)

Corinth, MS Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction. ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. 3.Tracks waste levels by using established procedures and monitoring crew position procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer)

Why Wendy's Under the direction of the Market Manager, the DM is responsible for: Overall operational practices of 5-7 Wendy's locations, such as staffing, full P&L, training and development Create and manage budgets Ensure all food safety procedures are executed according to company procedures and health regulations and takes corrective actions as appropriate Interview, hire, cross-train and discipline GMs and staff as needed Visit assigned stores as needed to ensure stores' overall quality, cleanliness and operations are continuously met Coordinate with and report to senior management What you can expect Competitive base salary* Medical, dental, vision, RX 401k with company match Period paid bonuses Tuition Reimbursement Paid Time Off Short and Long Term Disability Company provided vehicle So much more! What we expect from you Min 3 years District Manager/MUM Manager experience (in high volume Fast Food &/or Quick Casual concepts) Previous Wendy's District Manager experience strongly preferred. Must be able and willing to relocate to the Buffalo area (with potential relo assistance) Proven track record in financials, staffing, customer evaluation index results, food safety and voice of the customer program Valid DL in good standing & access to private trans required Flexibility to work any days/shifts as needed Consent to background screening, incl criminal, driving and drug screening HS Diploma or equivalent & possess all documents required by state and federal law. Demonstrated ability to effectively lead and manage teams in a fast-paced, dynamic environment Excellent skills in communication & interpersonal, conflict resolution and decision making Results oriented and customer service focused Previous Wendy's experience a plus! This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Own the global system of frontline engagement and Ops people programs that bring Pizza Hut's Best Jobs strategy to life. You will set strategy, lead cross-functional execution, and deliver measurable outcomes across employee engagement, franchisee people process audits, EVP & employer brand activation, global field people programs, and operations capability-operating with minimal guidance while partnering with senior leaders (including CPOs, COOs, and BU Heads). Employer Brand & EVP Activation * Project manage the Business Units' and franchisees' activation of the EVP, employer brand, and uniform launches. * Design & develop franchisee enablement resources, playbooks, and guides that create great team member experiences. * Create translation/localization strategies to ensure global accessibility. Storytelling & Engagement * Develop global EVP communications & storytelling strategy. * Lead execution of global storytelling campaigns, sourcing and curating content for HutBot, LinkedIn, and other platforms. Hiring & Onboarding * Own global design & launch of 90-day onboarding program, ensuring BU adoption and local relevance. * Redesign restaurant job descriptions and hiring guides to emphasize hospitality and career growth. * Manage translation and rollout of new hiring and interview resources. Recognition & Culture * Lead a global recognition gap analysis research study. * Partner with the HutBot team to develop digital recognition experiences. * Author and maintain a Global Recognition Playbook to guide franchisee adoption. Engagement & People Insights * Own the people strategy of the Best Voices (restaurant engagement survey) program * Manage Business Units' action planning process - turning data into insights and insights into Franchisee strategy * Own the Best Jobs visit annual franchisee people processes audit including project management of vendor & BMUs plus evolution of visit strategy * Collaborate with analytics team to connect engagement data to business outcomes (e.g., sales, guest satisfaction). Programs & Partnerships * Manage the Corporate Ops Mentorship Program including cohort logistics, content development, events, evaluation, and reporting. Required Qualifications: * You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday. * Bachelor's degree in HR, Communications, Marketing, Business, or related field (or equivalent experience). * 5+ years of relevant experience * Proven ability to manage complex programs across multiple stakeholders and geographies. * Strong communication skills: able to distill complex ideas into simple, actionable insights. * Experience in employer branding, HR program design, or QSR/retail frontline engagement preferred. * Skilled in balancing executional excellence with strategic consulting. What Success Looks Like: * Pizza Hut's Best Jobs strategy comes to life in tangible, visible ways for restaurant teams globally. * Team members experience stronger belonging, growth, and empowerment. * Markets and franchisees are equipped and empowered with tools and resources to create great team member experiences. * Engagement and recognition programs drive measurable improvements in both culture and business outcomes. * The role spans from tactical execution to program ownership, strategy and thought leadership across global markets. Salary Range: $96,700 to $102,420 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.