Representative jobs at Zachry Construction

60% - Sales: The position partners with the Branch Manager and other Sales Representatives to increase volume of product sales. In addition, the assisting in upkeep of current customers, the Sales Representative will incorporate sales techniques to grow and maintain our customer base. Travel is primarily local during business day, although some out-of-area and overnight travel may be expected. 40% - Sales Data Upkeep: This position captures the accurate data, tracks sales, and monitors technology to ensure that all possible prospect needs are met. Essential Duties & Responsibilities: Sales: Qualifies incoming leads from sources Develops and increases sales revenue to meet assigned targets. Coordinates the rental, sale, and lease of new and existing products and services. Maintains a high level of contact with key accounts to insure long-term business relationships. Attends trade shows Keeps informed of new products, services, and other general information of interest to customers. Utilizes trade data lists, marketing lists, trade associations and visiting customer job sites to acquire new customers. Follows up with customers on a timely basis to provide the highest level of customer service. Meeting or exceeding designated sales targets for assigned territory. Troubleshoots quality control issues Sales data Upkeep: Utilize available technology to assist in the promotion and sales. Converts quotes into orders Maintains existing customer data and sales reports. Designs new reports as needed. Management of Satellite's internet stores Creates and modifies floorplans in company software Works with marketing to create sales sheets, sale flyers, and other marketing materials. Develops and conducts marketing programs for assigned territory Education and Experience Requirements: Bachelor's degree in Business Administration, or equivalent experience required Direct sales experience preferred Development of a prioritization system to ensure work is completed quickly and efficiently. Proficient in Navision, Salesforce.com, Microsoft Office. Required Competencies/Skills: Ability to work effectively on a team to enhance the growth of the company. Excellent organizational skills to coordinate all aspects of sales. Strong interpersonal skills in working with both customers, vendors, and sub-contractors. Proven ability to work accurately. Excellent problem solving and detail-oriented skills. Previous successful sales experience in a high transaction, B2B, repeat customer environment. Strong written and verbal communication Experience using the telephone as a prospecting and sales tool. Good time management and organizational skills Proficiency in MS Office Suite, CRM programs, and other computer software. Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger handle or feel; and reach with hands and arms. The employee is also required to lift up to 35 pounds worth of marketing material for tradeshows and displays.

60% - Sales: The position partners with the Branch Manager and other Sales Representatives to increase volume of product sales. In addition, the assisting in upkeep of current customers, the Sales Representative will incorporate sales techniques to grow and maintain our customer base. Travel is primarily local during business day, although some out-of-area and overnight travel may be expected. 40% - Sales Data Upkeep: This position captures the accurate data, tracks sales, and monitors technology to ensure that all possible prospect needs are met. Essential Duties & Responsibilities: Sales: Qualifies incoming leads from sources Develops and increases sales revenue to meet assigned targets. Coordinates the rental, sale, and lease of new and existing products and services. Maintains a high level of contact with key accounts to insure long-term business relationships. Attends trade shows Keeps informed of new products, services, and other general information of interest to customers. Utilizes trade data lists, marketing lists, trade associations and visiting customer job sites to acquire new customers. Follows up with customers on a timely basis to provide the highest level of customer service. Meeting or exceeding designated sales targets for assigned territory. Troubleshoots quality control issues Sales data Upkeep: Utilize available technology to assist in the promotion and sales. Converts quotes into orders Maintains existing customer data and sales reports. Designs new reports as needed. Management of Satellite's internet stores Creates and modifies floorplans in company software Works with marketing to create sales sheets, sale flyers, and other marketing materials. Develops and conducts marketing programs for assigned territory Education and Experience Requirements: Bachelor's degree in Business Administration, or equivalent experience required Direct sales experience preferred Development of a prioritization system to ensure work is completed quickly and efficiently. Proficient in Navision, Salesforce.com, Microsoft Office. Required Competencies/Skills: Ability to work effectively on a team to enhance the growth of the company. Excellent organizational skills to coordinate all aspects of sales. Strong interpersonal skills in working with both customers, vendors, and sub-contractors. Proven ability to work accurately. Excellent problem solving and detail-oriented skills. Previous successful sales experience in a high transaction, B2B, repeat customer environment. Strong written and verbal communication Experience using the telephone as a prospecting and sales tool. Good time management and organizational skills Proficiency in MS Office Suite, CRM programs, and other computer software. Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger handle or feel; and reach with hands and arms. The employee is also required to lift up to 35 pounds worth of marketing material for tradeshows and displays.

SafeRack produces World-Class products that are proudly made here in America. We work diligently to innovate new products and processes that drive safer, smarter, and more effective solutions. Our state-of-the-art manufacturing facility has been expanded multiple times over the past decade to accommodate our growth. We offer competitive weekly pay, excellent health benefits, and a fantastic clean working environment. The positions are located in our Sumter, SC location. Description: Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken. Provide assistance / coordination between internal SafeRack departments and external customers. Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed. Key Responsibilities: Administrative tasks for managing assigned Regional Area Manager (RAM) accounts. Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary. Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc. in all systems Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary Receive/send all customer drawings, maintain due dates current in system High level product and process knowledge to answer internal/external customer queries Other responsibilities as assigned or required. Skills and Requirments: A results-oriented individual who thrives working in a fast-paced environment 3+ years of Customer Service experience working in a Manufacturing environment Experience with Microsoft Office - Outlook, Word, Excel A results-oriented individual who thrives working in a fast-paced environment Works well in a team environment to honor SafeRack's Customer 1st Philosophy Strong written and verbal communication skills Ability to problem-solve while following process guidelines Benefits include: Health, Dental and Vision Insurance Health Savings Account (HSA) Flexible Spending Accounts (FSA) Accident Insurance Plan Critical Illness Insurance Short-Term & Long-Term Disability Life Insurance Employee Assistance Program (EAP) LegalShield Plan IDShield Plan Pet Insurance 401(k) Plan with company match Tuition Reimbursement Paid Time Off Weekly pay Equal Opportunity Employer Veterans/Disabled

Guy Roofing is GROWING! A leading residential and commercial roofing contractor nationwide, Guy Roofing is seeking a National Sales Representative to join our Spartanburg, SC headquarters. This is an exciting opportunity to join a fast-growing, highly motivated team of professionals as we expand our footprint nationwide. ABOUT GUY ROOFING: Guy Roofing is among the largest and fastest-growing roofing companies nationwide. Founded in 1970, we have over 50 years of experience in the roofing industry, and remain a family-owned-and-operated corporation to date. ABOUT THE JOB: This position requires the National Sales Representative to close contracts for national sales customers, at defined monthly goals, that ensure partner and customer satisfaction. PRIMARY RESPONSIBILITIES: Prospects, qualifies and generates sales within the company's established processes. Ensures prospects identification, planning, account qualification and needs analysis at all prospect levels. Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline. Identifies and closes additional purchases of products and services by customers' communities. Works closely with Support, Account Management and Business Development. Responds to requests from customers for information and gives online presentations. Attend trade shows up to twice per year. Engages in technical discussions with potential clients through demonstrations and presentations. Remains knowledgeable and up-to-date on changes and developments in the construction industry. Keeps management informed of all activity, including timely preparation of reports. This position requires up to 25% travel. PERKS: Weekly Pay Company Vehicle as needed, Laptop, I-Phone, and Gas Card Paid Training Competitive compensation Company stability Medical, Dental, Vision, LTD, STD, Basic Life, AD&D, Voluntary Insurance, Employee Assistance Programs + more options (applicable after 90 days of employment) 401K With Match offered after 6 months of employment Casual business Attire QUALIFICATIONS: A two or four-year degree in a technical or business discipline or equivalent experience. A minimum of two years in a sales or sales support role.

Benefits: Bonus based on performance Flexible schedule Free uniforms Training & development We need a sharp and savvy closer to join our team. We have a lot of inbound leads coming into our business and need the right representative to go into the field and sell our services. Who Are We? The Brothers that just do Gutters are a full-service rain gutter and gutter guard franchise. We repair, install, and maintain Seamless Gutters, Gutter Guard, Specialty Gutters and many other services. The Brothers currently have multiple locations across the United States. We are a performance-based company with clearly defined career paths laid out for each of our employees. We fully invest in our workers and believe it is important to listen to them and create a comfortable work environment. Why Work for Us? We care, and we are fair. We love our employees and are sincerely interested in their personal and professional growth. If you like a shorter sale and the opportunity for a one-call close, this is a great business model. 80% of the people we meet with contact us directly and want/ need our services. We do expect you to ask for referrals, join networking groups and find new untapped clientele on a regular basis, but only makes up 10-20% of your efforts. We don't do 4-hour hard/ pushy sales closes. We educate our clients, show them the best solutions for their situations and sell them what they need. Perks: Make your own schedule - You tell us the days and times you are available and we will fill that calendar with leads. High upside - closing 50% of your leads at a conservative average sale price of $2000 will gross you 6 figures annually. Bonuses - incentive rates built in to reward those who close more each month. Sales and Estimating Responsibilities: Attends all estimates on time. Prices new opportunities within 48 hours of the onsite visit with prospect using The Brothers that just do Gutters production rates. Returns incoming phone calls in a professional manner, within 8 business hours of call. Provides product differentiation to customer throughout selling process (assists customer in understanding exactly what they are paying for and why it is a superior product.) Effectively sells the company's services to the customer in a competitive atmosphere by understanding the customers' needs and selling to satisfy those needs. Helps jobs stay “happy and under.” Visits every sold job at least once to maintain relationship with customers and crew. Maintain consistent follow-up procedures on all open bids. Get's a “yes” or a “no” on all bids. Strive to target and market to the most profitable jobs Prioritizes work and actions in order to achieve established sales goals (see below) Maintain closing/ dollars sold % of at least 40% Develops a well thought out prospecting plan focusing on generating leads for the company. Participates in networking groups to establish business relationships and promote company. Relentless prospecting: Asking every new client for referrals and gaining new business outside of the companies regular marketing efforts. Maintains an organized work flow and process using company CRM Set and achieve goals for sales volumes, closing rates and gross profits. Compensation: $75,000.00 - $125,000.00 per year Join Our Team at The Brothers that just do Gutters The Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise, specializing in the installation, repair, and maintenance of seamless gutters, gutter guards, specialty gutters, and more. With over 100 franchise locations across the United States, we are rapidly growing and continuously seeking driven individuals to join our team. We are a performance-based company dedicated to providing clear career paths for individuals with goals and aspirations. We fully invest in our team members, believing that creating a comfortable and supportive work environment is key to success. Don't settle for a fixer-upper career. Join us and build something great. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Customer Service Description SUMMARY As a Customer Success Representative, you serve as a primary point of contact for KMC Controls' customers, ensuring satisfaction through proactive communication, order management, and problem resolution. This role supports the Customer Success, Technical Support, Training, Sales, Production, and Shipping departments by managing inquiries, coordinating with internal departments, and maintaining a positive, professional customer experience from order placement through post-sale support. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Manage customer orders from entry through fulfillment, ensuring accuracy and timely delivery. * Respond promptly to customer inquiries via phone, email, or CRM system. * Provide product information, pricing, and order status updates. * Collaborate with production, shipping, and technical support teams to resolve customer issues. * Document and track customer interactions in the company's CRM system. * Monitor account activity and identify opportunities for improved customer experience or process efficiency. * Support sales initiatives by assisting with quotes, returns, and product availability checks. * Maintain an up-to-date understanding of KMC Controls products, systems, and services. Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE * A High School diploma or GED along with a minimum of 2-years' experience in either a Customer Service or Account Management field. * Associate degree in Business Administration, Communications, or related field; or equivalent experience. * Minimum of 2 years of experience in customer service, inside sales, or account support-preferably in a manufacturing or technology environment. * Experience using ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems preferred. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and part aid prints. Ability to enter production using Epicor MES. Ability to effectively present information in one-on-one discussion with supervisor and Co-workers MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. REASONING ABILITY Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. COMPUTER SKILLS Proficient in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to type, write, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Full-Time/Part-Time Full-Time Position 2025 Customer Success Representative Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Engineering Co Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners. KMC is dedicated to: * Building automation solutions that are easy to purchase, install, and use * Providing open, secure, and scalable systems * Facilitating reductions of energy consumption and operating costs * Increasing occupant comfort and productivity Our Mission Innovative and intuitive solutions; responsive and supportive people. Our Vision KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees. Made in the USA KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.

As a Customer Success Representative, you serve as a primary point of contact for KMC Controls' customers, ensuring satisfaction through proactive communication, order management, and problem resolution. This role supports the Customer Success, Technical Support, Training, Sales, Production, and Shipping departments by managing inquiries, coordinating with internal departments, and maintaining a positive, professional customer experience from order placement through post-sale support. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage customer orders from entry through fulfillment, ensuring accuracy and timely delivery. Respond promptly to customer inquiries via phone, email, or CRM system. Provide product information, pricing, and order status updates. Collaborate with production, shipping, and technical support teams to resolve customer issues. Document and track customer interactions in the company's CRM system. Monitor account activity and identify opportunities for improved customer experience or process efficiency. Support sales initiatives by assisting with quotes, returns, and product availability checks. Maintain an up-to-date understanding of KMC Controls products, systems, and services.

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

Aramsco is always looking for dynamic and energetic team players to join our family of companies! Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education. As a Customer Success Representative, you will work with assigned team members to support them and their customers by managing accounts, providing support to service dept. on repair orders and communicating with customer for approvals and repair status. You will also work with vendors for pricing updates and product availability. Responsibilities also include processing orders, customer quotes, status of shipments, sales information management, product information, and customer relationship building. This role will support our sales team in being able to focus on increasing sales. Primary Duties and Responsibilities Hourly Range: $15.00 - $16.48 an hour Hours: - Monday - Friday 8am -5pm Maintains customer satisfaction by providing problems-solving resources. Participates in onboarding new customers. Build strong relationships with customers and outside sales representatives. Answers customers' questions and be readily available to meet their needs. Provides order management services to clients. Activities include helping clients with order quoting, order processing, order fulfilment, order review, order entry, order dispatch & support, order payment, etc. Ensures timely release of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction. Monitors open orders and resolves order issues and processing errors. Works directly with vendors on late orders. Manages customer details for accuracy. Acts as a liaison between the customer service department and other divisions in the company. Work in a team environment to ensure no disruptions to customers. Follows established company policies and procedures. Achieves customer service department objectives by contributing customer service information. Qualifications/ Skills 5+ Years of Customer Service Bi-lingual in Spanish is a plus Excellent communications skills Process improvement mindset Strong analytical and problem-solving skills Onboarding customers Benefits (Full-Time Employees): Health/Vision/Dental insurance. Paid vacation. Paid holidays. 401(k) with employer matching. Life insurance is provided. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ****************************

Job Description Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth. Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That's why Helitech has been the employer of choice for over 35 years - since 1987. Position Overview: We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Appointment Center Department. Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance. Position Qualifications Previous experience in sales or customer service is preferred Strong communication and interpersonal skills Experience using CRM systems, multiple displays and typing experience Ability to work in a fast pace, target driven environment; Must be able to multi-task Professional demeanor and will to succeed Responsibilities include: Inbound/Outbound Calls Communicating with customers via live chat, text, & email Transcribing company voicemails Scheduling sales & service appointments Calendar Consolidation & logistics Other miscellaneous tasks assigned by your supervisor or manager Compensation & Benefits: $18/hour with bonus opportunity that averages $500-$600 per month Health, Dental, and Vision insurance 401(k) with company match Paid vacation and holidays Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.

Why you will love Sierra Forest Products: As North America's premier distributor of globally sourced specialty forest products, we are committed to sustainability, innovation, and the future of our workforce. Our products are responsibly sourced, ensuring environmental integrity while supporting the next generation of industry leaders. We take pride in fostering career growth, advancing our team members, and creating opportunities for professional development. Driven by innovation and a deep sense of responsibility, we strive to make a lasting, positive impact on our people, customers, and communities. Your Impact: As a Customer Experience Representative for Sierra Forest Products, you will have the opportunity to expand your skillset and enhance our overall customer experience. The Customer Experience Representative's responsibilities include supporting sales, promoting customer satisfaction, and establishing and growing a base of accounts that do not require direct visits from a Sales Representative. The Customer Experience Representative is expected to be independently knowledgeable about a broad range of our products and capable of selling the benefits to our customers. Role & Responsibilities: Deliver exceptional and quality customer service to existing customers and clients. Handle inbound sales inquiries and customer inquiries. Process and enter sales orders. Resolve order-related issues (delays, credits, and returns). Collaborate with cross function teams (logistics, warehouse, and purchasing to ensure overall operational success). Actively sell and grow an existing account base. Become a brand ambassador with a comprehensive knowledge of our products and specifications. Provide overall sales support to the outside sales team. Your Unique Skills: Driven, positive and energetic individual. Ability to resolve problems and conflicts as they occur. Proven experience in sales and/or the building products industry. Passion for relationship building. Ability to work in a fast paced, team driven environment. Hard working and entrepreneurial. Some of our awesome Benefits: Comprehensive Health & Dental Care Plans Incentive Plans Tuition Assistance Career Development Plan Paid Volunteer Day Achievement & Service Recognition Life Insurance Plan 401k Program Wellness & Mental Health Assistance Discount Programs Maternity Leave Plan Much more! Not sure if you qualify? Think about applying anyway: At Sierra Forest Products, we recognize that every career journey is unique-and not everyone enters a role with 100% of the required skills and experience. That's why we embrace and welcome all workplace backgrounds and experiences to apply.

Full-time Description Purpose: Efficiently serve customers in a courteous & cordial manner and solicit additional sales, which insure customer satisfaction and maximum efficiency for the business. Coordinate activities and cooperate with other departments of the business to best serve the needs of the customer (external and internal). Sell the company parts, labor and whole goods service at all times. Essential Functions: Handle customer phone calls and walk in traffic relating to parts sales, inquires and technical assistance. Assist customers by properly identifying needed items by using manufacturer/vendor parts catalogs or computer business system. Fill customer orders, price items and print sales tickets. Handle payment arrangements at time of sale for any non-credit accounts via cash, check or credit card. Ensure that the customer, technician or salesman receives the correct part and on time, as promised. Ensure high quality level of service provided to both outside customers and internal customers. Study and stay current on new products, bulletins and catalogs. Be complete and accurate in entering all transactional information in the corporate business system in a prompt, efficient and timely manner. Assist in cycle counting and annual physical inventory. Document and correct discrepancies between inventory records and actual shelf quantities. Ensure all returned and warranty parts are properly tagged in order to recover full credit from the vendor. Assist in purchasing parts & supplies for proper inventory levels for all departments. Assist in handling shipping and receiving effects to ensure timely processing & delivery. Conform to policy on special ordering of parts. Assist Department Manager in development of sales promotions and seeking out new business. Non-Essential Functions: Maintain a professional appearance and attitude. Be alert to practices that waste time, utilities, and supplies. Accept other responsibilities as requested. Attend any company, store, and community functions that will benefit the business, when needed. Requirements Minimum Qualifications: A minimum of three years of experience in related field. Prefer mechanical and/or construction equipment knowledge. Excellent communication skills (written and oral) and organizational skills. Must have the ability to multi task and make good decisions. Ability to understand and follow instructions in English. Lift up to 50 pounds. Computer Knowledge using MS Windows programs and familiarity with ERP & CRM systems. The environment is mainly inside; sometimes outside duties are required. This does not list all the duties of the job. You may be asked by supervisor or manager to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this job description at any time. This description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

JOB SUMMARY: The Specifications Representative calls on the Architectural and Interior Design community throughout their assigned region. The Spec Rep is professional, design-savvy, positive and dedicated to being a technical and product resource to the architecture and design community. They represent some of the top brands in the industry and develop and build strong relationships with key account contacts. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Develop/establish key relationships within the architecture and design community in an assigned territory to drive product specifications for EB Bradley & Wilsonart product lines. Increase business territory accounts' volume based on activity based metrics & KPIs including: Schedule and conduct product presentations on a daily basis Participate in industry events such as tradeshows, mixers, training and professional organization events Conduct daily outbound & inbound customer interactions - virtual meetings. phone calls & texts (up to 8 hrs per day at times), in person meetings & emails. Interact with sales representatives, regional managers & vendor partners to maximize results. Attend internal events & training (work with peers, PK training, vendor tours, etc) Coordinate with E.B. Bradley sales team to ensure specifications translate into orders and successful product installations. Consistently update and maintain product libraries within the territory. Maintain CRM with daily activities, account information and new contacts Actively track projects, communicate with sales team to bring projects to completion and participate in vendor partner tracking meetings to maximize results. Assist in providing content for web and social media by obtaining photography of completed projects and case study candidates. Complete product blitzes and campaigns as required Additional duties may be assigned to help colleagues, customers, and/or the organization as a whole. Additional duties as assigned REQUIRED SKILLS/ABILITIES: Ability to present to individuals as a consultant in addition to presenting to groups of Interior Designers and Architects. Ability to listen to the potential needs of a firm and over time, offer solutions and products to solve a design/color need. Ability to understand construction documents and the specification processes as well as design process. Ability to use Office 365 and Zoom/Teams Superior at providing timely responses Ability to learn general technical information and pricing strategies Excellent communication (verbal and written) skills including timely follow up The ability to gather and analyze information with various tools (CRM and project lead software). Ability to work collaboratively within the organization and with vendor partners EDUCATION AND EXPERIENCE: Bachelor's degree in Marketing/Business/Design or similar field preferred, or 4 years of related experience Additional one year of field-related selling experience, preferably in the Architecture & Design industry PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to drive for long periods of time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able regularly lift and/or move items over 25 pounds WORK ENVIRONMENT: This position is performed primarily indoors but may involve traveling in outside weather conditions including extreme heat and cold. The position may be performed in the office or at home, and will often be based in the company-provided vehicle. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines