Assistant Branch Manager jobs at Zeal Credit Union - 165 jobs

Member Experience Assistant Manager - Brighton Branch More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include * Financial Wellbeing Services * 401(K) matching up to 5% * Heath Insurance with Wellness Incentives * Employee Wellbeing Services * DE&I Initiatives * Work-Life Balance Job Summary The Member Experience Assistant Manager is passionate about inspiring team members to build engaging relationships with our members to help them along their journey to financial success and overall wellbeing. This person is agile and thrives on coaching and developing others. They are committed to assisting the Member Experience Manager in delivering the best Member Experience to our members while maintaining operational excellence in our in our Relationship Center and/or Contact enter. As part of Team Lake Trust, this person will have a strong sense of teamwork and will collaborate with others to empower wellbeing and multiply positive impact. Member Experience Assistant Managers will be an advocate for our members and the communities we serve while helping to reach and exceed Lake Trust goals and implement strategic initiatives. What you'll do * Assist Member Experience Manager in providing leadership and coaching to the team, in ensuring operational excellence, quality member service, and goal attainment. * Work with team to build and deepen member relationships by assisting members on their financial wellbeing journey and offering solutions to advance their success. * Demonstrate excellent communication skills, think creatively and use sound judgement when working with your team to solve problems, focusing on one stop resolution for our members. * Provide direction on all operational aspects of the department including cash handling, security, audit procedures, and compliance. * Be adaptable and remain flexible in the face of rapidly changing business needs. * Expand and grow strong relationships among peers and other departments, encourage open communication and collaboration. * Assist Member Experience Manager in conducting meetings, huddles, and training sessions. * Assist team with transactions and procedures as needed. * Maintain knowledge of products, services, and procedures to effectively service members. * Perform other duties as required and/or assigned. What you'll bring * High school diploma required, Associate or Bachelor's degree preferred. * Minimum of 1-2 years of supervisory and/or coaching/mentoring experience required or demonstrated leadership ability within the organization. * Excellent problem solving and communication skills. * Ability to quickly adapt to changing priorities. * Passion for leading and coaching others. * Ability to motivate and inspire team. * Proven ability to support a strong member service culture while building member wellbeing. * Ability to maintain high degree of confidentiality and professional demeanor in all situations. * Willingness and ability to support other locations as needed. * Willingness and ability to assume Member Experience Manager responsibilities as needed What you'll get We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy: * Working with an energetic team focused on making our members wildly successful * An opportunity to work with others that have your back every step of the way * Opportunities to make a difference both inside and outside of our walls * Being treated like you are more than the work you do Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

Member Experience Assistant Manager - Packard Branch (Ann Arbor) More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include * Financial Wellbeing Services * 401(K) matching up to 5% * Heath Insurance with Wellness Incentives * Employee Wellbeing Services * DE&I Initiatives * Work-Life Balance Job Summary The Member Experience Assistant Manager is passionate about inspiring team members to build engaging relationships with our members to help them along their journey to financial success and overall wellbeing. This person is agile and thrives on coaching and developing others. They are committed to assisting the Member Experience Manager in delivering the best Member Experience to our members while maintaining operational excellence in our in our Relationship Center and/or Contact enter. As part of Team Lake Trust, this person will have a strong sense of teamwork and will collaborate with others to empower wellbeing and multiply positive impact. Member Experience Assistant Managers will be an advocate for our members and the communities we serve while helping to reach and exceed Lake Trust goals and implement strategic initiatives. What you'll do * Assist Member Experience Manager in providing leadership and coaching to the team, in ensuring operational excellence, quality member service, and goal attainment. * Work with team to build and deepen member relationships by assisting members on their financial wellbeing journey and offering solutions to advance their success. * Demonstrate excellent communication skills, think creatively and use sound judgement when working with your team to solve problems, focusing on one stop resolution for our members. * Provide direction on all operational aspects of the department including cash handling, security, audit procedures, and compliance. * Be adaptable and remain flexible in the face of rapidly changing business needs. * Expand and grow strong relationships among peers and other departments, encourage open communication and collaboration. * Assist Member Experience Manager in conducting meetings, huddles, and training sessions. * Assist team with transactions and procedures as needed. * Maintain knowledge of products, services, and procedures to effectively service members. * Perform other duties as required and/or assigned. What you'll bring * High school diploma required, Associate or Bachelor's degree preferred. * Minimum of 1-2 years of supervisory and/or coaching/mentoring experience required or demonstrated leadership ability within the organization. * Excellent problem solving and communication skills. * Ability to quickly adapt to changing priorities. * Passion for leading and coaching others. * Ability to motivate and inspire team. * Proven ability to support a strong member service culture while building member wellbeing. * Ability to maintain high degree of confidentiality and professional demeanor in all situations. * Willingness and ability to support other locations as needed. * Willingness and ability to assume Member Experience Manager responsibilities as needed What you'll get We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy: * Working with an energetic team focused on making our members wildly successful * An opportunity to work with others that have your back every step of the way * Opportunities to make a difference both inside and outside of our walls * Being treated like you are more than the work you do Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for an Assistant Branch Manager position at our Lake Orion branch. This position has the opportunity to earn incentive pay. Position Purpose: Assists the Branch Manager with the direction and administration of the day-to-day sales and operational efforts of the Branch. Assists with planning, directing and managing the member services activities of the branch with oversight of a full range of products and services to members and prospective members through needs based selling. Assists Branch Manager with the responsibility as a leader/coach to achieve branch sales, business, financial and marketing goals, and to improve the share of market for the branch area. Assists in overseeing branch service quality, physical security, internal controls and audit integrity, and appearance. Job Duties (include but not limited to): Works with their Branch Manager to develop, communicate, and implement branch sales plans and directives. Assists in managing the level and quality of member service delivered by the branch. Works with the Branch Operations Manager regarding operational procedures, issues and concerns. Assists with supervising work scheduling and workflow of daily routine operations. Assists the Branch Manager with addressing and resolving Sales related problems. Assists with reviewing the decisions and actions of branch personnel to ensure that they are in accordance with company policies and procedures. Supports training classes on new products, selling techniques, and new policies and procedures. Ensures Branch security. Assists with opening and closing the building in accordance with set hours and tests security equipment quarterly. Assists with supervising member services and teller functions along with assisting members in these areas when needed. Fills in and performs duties in Branch positions as needed. Qualifications: Bachelors Degree and/or equivalent work experience Two to five years of related experience in a financial institution, with a minimum of two years of supervisory experience Sales Experience Skills/Abilities: Strong interpersonal, leadership, and supervisory skills Well organized Attention to detail Ability to operate related computer applications and basic business equipment Good marketing skills Ability to maintain an effective and efficient work flow Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Tuition Reimbursement Program Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for an Assistant Branch Manager position at our Lake Orion branch. This position has the opportunity to earn incentive pay. Position Purpose: Assists the Branch Manager with the direction and administration of the day-to-day sales and operational efforts of the Branch. Assists with planning, directing and managing the member services activities of the branch with oversight of a full range of products and services to members and prospective members through needs based selling. Assists Branch Manager with the responsibility as a leader/coach to achieve branch sales, business, financial and marketing goals, and to improve the share of market for the branch area. Assists in overseeing branch service quality, physical security, internal controls and audit integrity, and appearance. Job Duties (include but not limited to): Works with their Branch Manager to develop, communicate, and implement branch sales plans and directives. Assists in managing the level and quality of member service delivered by the branch. Works with the Branch Operations Manager regarding operational procedures, issues and concerns. Assists with supervising work scheduling and workflow of daily routine operations. Assists the Branch Manager with addressing and resolving Sales related problems. Assists with reviewing the decisions and actions of branch personnel to ensure that they are in accordance with company policies and procedures. Supports training classes on new products, selling techniques, and new policies and procedures. Ensures Branch security. Assists with opening and closing the building in accordance with set hours and tests security equipment quarterly. Assists with supervising member services and teller functions along with assisting members in these areas when needed. Fills in and performs duties in Branch positions as needed. Qualifications: Bachelors Degree and/or equivalent work experience Two to five years of related experience in a financial institution, with a minimum of two years of supervisory experience Sales Experience Skills/Abilities: Strong interpersonal, leadership, and supervisory skills Well organized Attention to detail Ability to operate related computer applications and basic business equipment Good marketing skills Ability to maintain an effective and efficient work flow Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Tuition Reimbursement Program Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Assistant Floating Support Manager to join our Branch Support Team. This position is located in Michigan and travels between our Michigan locations to provide support. Position Purpose Responsible for assisting with the direction and administration of Branch operations in the absence of the Branch/Department Manager or Assistant Manager. Ensures that established policies and procedures are followed. Oversees the provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Observes staff with members and offers on the spot coaching and/or positive reinforcement when covering for a branch manager. Trains, directs, and assists in supervising Branch staff including motivating and encouraging staff to meet and exceed goals through sales coaching, huddles, emails, etc. when covering for a branch manager for an extended period of time. Performs various Branch functions as required. Assists the Branch Operations Manager with managing the Float Team. Job Duties (include but not limited to): Ensures that operations are conducted in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards. Ensures Branch security, assists with opening and closing the building in accordance with set hours. Tests security equipment as assigned. Handles emergencies including but not limited to: robbery, medical, etc. Ensures that the Branch balances all transactions at the close of each day. Proofs Tellers, runs related reports, and balances the vault at the end of each day. Provides assistance to Tellers as needed. Assists with Member Service Representative functions. Performs duties related to all credit union products andservices. Assists in opening new member accounts and with loan closings and disbursements. Assist with teller functions when necessary. Promotes Branch business development and seeks to broaden member base. Actively cross-sells Credit Union products and services. Acts as a Loan Officer, processing and approving member loans within established policies and limits. Completes required reports and records and ensures that Branch functions are properly documented. Assists Manager of Branch Operations with implementing changes to established policy and procedures within the Branch. Assists with the coaching of branch staff on sales leadership. Qualifications: Associate Degree or minimum of 64 credit hours working towards a Bachelor's Degree from an accredited college. Valid Driver's License Must become and remain 100% bonded Experience Required: Two to five years of related operations experience required. Sales Experience Supervisory Experience Skills/Abilities: Strong interpersonal and communication skills. Well organized. Able to operate related computer applications and basic business equipment. Good marketing skills. Good supervisory abilities. Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share EOE M/F/Disability/Veteran

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Assistant Floating Support Manager to join our Branch Support Team. This position is located in Michigan and travels between our Michigan locations to provide support . Position Purpose Responsible for assisting with the direction and administration of Branch operations in the absence of the Branch/Department Manager or Assistant Manager. Ensures that established policies and procedures are followed. Oversees the provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Observes staff with members and offers on the spot coaching and/or positive reinforcement when covering for a branch manager. Trains, directs, and assists in supervising Branch staff including motivating and encouraging staff to meet and exceed goals through sales coaching, huddles, emails, etc. when covering for a branch manager for an extended period of time. Performs various Branch functions as required. Assists the Branch Operations Manager with managing the Float Team. Job Duties (include but not limited to): Ensures that operations are conducted in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards. Ensures Branch security, assists with opening and closing the building in accordance with set hours. Tests security equipment as assigned. Handles emergencies including but not limited to: robbery, medical, etc. Ensures that the Branch balances all transactions at the close of each day. Proofs Tellers, runs related reports, and balances the vault at the end of each day. Provides assistance to Tellers as needed. Assists with Member Service Representative functions. Performs duties related to all credit union products andservices. Assists in opening new member accounts and with loan closings and disbursements. Assist with teller functions when necessary. Promotes Branch business development and seeks to broaden member base. Actively cross-sells Credit Union products and services. Acts as a Loan Officer, processing and approving member loans within established policies and limits. Completes required reports and records and ensures that Branch functions are properly documented. Assists Manager of Branch Operations with implementing changes to established policy and procedures within the Branch. Assists with the coaching of branch staff on sales leadership. Qualifications: Associate Degree or minimum of 64 credit hours working towards a Bachelor's Degree from an accredited college. Valid Driver's License Must become and remain 100% bonded Experience Required: Two to five years of related operations experience required. Sales Experience Supervisory Experience Skills/Abilities: Strong interpersonal and communication skills. Well organized. Able to operate related computer applications and basic business equipment. Good marketing skills. Good supervisory abilities. Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share EOE M/F/Disability/Veteran

Who We Are: At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: Every day, the assistant branch people leader guides consultants in creating extraordinary, digitally-forward member experiences while ensuring the branch operates with excellence. This role combines direct people leadership and operational accountability, walking with members and teammates through both light and dark moments and bringing care and connection all the way through the final mile. The assistant branch people leader is accountable for the growth, coaching, and performance of consultants, ensuring their daily work reflects the credit union's values and purpose. By managing branch routines, reinforcing expectations, and modeling consultative practices, the assistant branch people leader creates an environment where consultants thrive and members feel supported. Partnering closely with the branch people leader, the assistant branch people leader provides day-to-day leadership while preparing to step in as acting lead when needed, helping the branch deliver on the credit union's purpose of creating joy and igniting Michiganders' impossible dreams. This position has a starting annual rate of $59,500 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of an Assistant Branch People Leader can look like: Guide and develop Consultants. Provide direction, feedback, and mentorship, ensuring consultants grow in confidence and skill while consistently delivering extraordinary member experiences. Walk alongside members in both light and dark moments. Support members directly in meaningful conversations, modeling consultative practices so consultants can learn and replicate extraordinary care. Champion operational excellence. Oversee daily branch routines including opening/closing, cash controls, dual control, vault/ATM procedures, audit readiness, and overall branch preparedness. Guide the digitally-forward experience. Ensure consultants are confident in supporting members with digital tools, and step in to assist with complex or high-impact digital needs. Drive performance and accountability. Monitor dashboards and reports, set clear expectations for consultants, and connect daily work to branch goals and member impact. Guide the team in meeting and exceeding business, financial, and experience goals. What you bring to the table: High school diploma or equivalent. 3 years of progressive experience in a retail or service environment and/or related experience. Experience and a passion for leadership, performance management, and team member development. Experience with face-to-face customer service, digital engagement and basic sales/referrals. Proven ability leading people through change and driving innovation by building a circle of safety. Strong planning, organizational and time management skills. Responsive and empathetic to requests and needs of others. Excellent interpersonal and communication skills. Ability to effectively problem solve and resolve conflict. Ability to build trust and maintain confidentiality of sensitive and proprietary information. Proficiency using Microsoft Office Suite. You might also have: 4 years of progressive experience in a retail or service environment and/or related experience. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options depending on position A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of orsa credit union's talent acquisition team will be in contact with you shortly! Equal Employment Opportunity Policy: orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Are you a motivated leader with a passion for team development and operational excellence? As an Assistant Branch Manager, you'll play a pivotal role in supporting the success of the branch by overseeing daily operations, coaching staff to achieve sales and service goals, and ensuring exceptional member experiences. You'll collaborate with the Branch Manager to drive branch growth, implement creative strategies to enhance productivity, and make informed decisions that support both employees and members. If you're ready to lead, problem-solve, and make an impact, we invite you to be part of our team! The Opportunity: We are seeking a full time Assistant Branch Manager for our Wyoming branch in the Grand Rapids, MI area. What You'll Do: Assist Manager with all branch operations and staff supervision. Coach and develop branch staff to achieve sales and service performance goals. Ensure compliance with credit union procedures. Use membership data to proactively offer additional products and services to members. Suggest and promote creative ideas to increase sales productivity. Design and promote activities to increase branch profitability. Make exceptions to policy and procedures when necessary. Write and administer performance reviews. Effectively communicate changes in policy and procedure. Resolve member disputes and defuse possible conflict. Perform the duties of Vault Teller, as required. Schedule cash and platform staff for efficient branch coverage. Perform onboarding and training to new Tellers. Contribute to branch sales goals. Interpret and act on information in management reports. Maintain knowledge of credit union consumer loan policies and procedures. Oversee the complete loan process within the branch. Provide notary and medallion signature guarantee services. Provide membership, loan and cash services. Saturday hours required. What You'll Need: Bachelor's degree in a business-related field, preferred. Three years current experience in a sales position in a financial environment. Three years current experience supervising employees. Ability to function as a team leader. Ability to effectively coach staff and achieve performance goals. Exceptional analytical and problem-solving skills. Ability to multi-task. Computer literate. Consistent positive, cooperative, self-motivated, courteous and professional attitude. Ability and willingness to work in any of our branches. Excellent interpersonal skills, including effective verbal and written communication.

Job Description Our Opportunity: The Assistant Branch Manager will help drive operations and effective team member development to ensure exceptional member service and branch goal achievement. Actively engages in activities supporting efficient and compliant branch operations and team member development, coaching, and leadership strategies to support the CU's mission, vision, strategic plan, goals, and service promises. Assumes responsibility for the operation of the branch during any absence of the branch manager. Plays a key role in building and maintaining member relationships. What You'll Do in This Role: Ensures self and team members can enhance the financial lives of our members by identifying their short and long-term financial needs and goals and assisting them to achieve these goals, through active listening and confidently recommending appropriate products and services utilizing a consultative, relationship-building sales approach. Assists with leading, coaching and developing the branch team to meet goals and deadlines as established to include, but not limited to ensuring team members meet monthly sales requirements under CCF's Sales and Service Plan, meet volume participation requirements for the sale of ancillary products such as credit insurance, GAP, and MBP, and effectively documenting member interviews in CCF's core system. Assists with coaching team to maintain strong product knowledge through frequent observations, work inspection, and providing regular feedback. Assists with ensuring teller and member transactions are processed accurately, efficiently and within established compliance and credit union guidelines. Actively follows-up and reviews branch activities to ensure compliance. Assists in leading the branch team to service all members with their questions and concerns and to improve the financial lives of our membership. Motivates, coaches, trains, and develops the branch team holding them accountable to the service promises, mission, vision, goals and productivity standards defined by the Credit Union, in conjunction with the Branch Manager. Assists with member escalations to resolve concerns and issues. Assists Branch Manager in the planning, controlling, managing and coordination of branch operation activities to include, but not limited to scheduling, maintaining adequate staffing, directing work, cross-training, reporting, overseeing loan, teller and member services operations. Participates and assists in conducting team member check-ins and provides input in department level sales meetings where goals are actively discussed, set and reviewed. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. What You'll Bring To CCF: Two to Five years of similar or related experience, including time spent in preparatory positions. A high school degree or GED is required. A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with members, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Proficiency in the Microsoft suite of products including Word, Excel, Outlook and PowerPoint. Demonstrates the ability to process and analyze loan applications. Demonstrates knowledge of business, personal, and insurance products and services. Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, and ratios). Demonstrates the ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding member's needs and recommending products that will benefit them. Demonstrates problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues. Demonstrates the ability to prioritize and organize work, handle multiple tasks, and meet deadlines in a fast paced, high-volume environment. Proficient in speaking and writing the English language. Proficient in leading, coaching, developing, and holding team accountable. Demonstrates ability to communicate effectively in person, by phone, or by using electronic and virtual forms of communication. Ability to be bonded. Ability to obtain and maintain NMLS ID. Ability to obtain and maintain notary designation. The Perks of Being Part of CCF: When you join CCF you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences. We offer a comprehensive benefits package designed to support the well-being of our employees: Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives. Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year. Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement. Health Insurance Coverage: Multiple low-deductible medical plan options, as well as dental and vision coverage. Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage. Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs. Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career. Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution. Employee Assistance Program (EAP): Confidential support services for personal and professional challenges Work Location: This position is based in Macomb, Michigan. EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations. Monday - Friday: 8:45am - 5:15pm Rotating Saturdays: 8:45am-1:15pm

Our Opportunity: The Assistant Branch Manager will help drive operations and effective team member development to ensure exceptional member service and branch goal achievement. Actively engages in activities supporting efficient and compliant branch operations and team member development, coaching, and leadership strategies to support the CU's mission, vision, strategic plan, goals, and service promises. Assumes responsibility for the operation of the branch during any absence of the branch manager. Plays a key role in building and maintaining member relationships. What You'll Do in This Role: Ensures self and team members can enhance the financial lives of our members by identifying their short and long-term financial needs and goals and assisting them to achieve these goals, through active listening and confidently recommending appropriate products and services utilizing a consultative, relationship-building sales approach. Assists with leading, coaching and developing the branch team to meet goals and deadlines as established to include, but not limited to ensuring team members meet monthly sales requirements under CCF's Sales and Service Plan, meet volume participation requirements for the sale of ancillary products such as credit insurance, GAP, and MBP, and effectively documenting member interviews in CCF's core system. Assists with coaching team to maintain strong product knowledge through frequent observations, work inspection, and providing regular feedback. Assists with ensuring teller and member transactions are processed accurately, efficiently and within established compliance and credit union guidelines. Actively follows-up and reviews branch activities to ensure compliance. Assists in leading the branch team to service all members with their questions and concerns and to improve the financial lives of our membership. Motivates, coaches, trains, and develops the branch team holding them accountable to the service promises, mission, vision, goals and productivity standards defined by the Credit Union, in conjunction with the Branch Manager. Assists with member escalations to resolve concerns and issues. Assists Branch Manager in the planning, controlling, managing and coordination of branch operation activities to include, but not limited to scheduling, maintaining adequate staffing, directing work, cross-training, reporting, overseeing loan, teller and member services operations. Participates and assists in conducting team member check-ins and provides input in department level sales meetings where goals are actively discussed, set and reviewed. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. What You'll Bring To CCF: Two to Five years of similar or related experience, including time spent in preparatory positions. A high school degree or GED is required. A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with members, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Proficiency in the Microsoft suite of products including Word, Excel, Outlook and PowerPoint. Demonstrates the ability to process and analyze loan applications. Demonstrates knowledge of business, personal, and insurance products and services. Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, and ratios). Demonstrates the ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding member's needs and recommending products that will benefit them. Demonstrates problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues. Demonstrates the ability to prioritize and organize work, handle multiple tasks, and meet deadlines in a fast paced, high-volume environment. Proficient in speaking and writing the English language. Proficient in leading, coaching, developing, and holding team accountable. Demonstrates ability to communicate effectively in person, by phone, or by using electronic and virtual forms of communication. Ability to be bonded. Ability to obtain and maintain NMLS ID. Ability to obtain and maintain notary designation. The Perks of Being Part of CCF: When you join CCF you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences. We offer a comprehensive benefits package designed to support the well-being of our employees: Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives. Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year. Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement. Health Insurance Coverage: Multiple low-deductible medical plan options, as well as dental and vision coverage. Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage. Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs. Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career. Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution. Employee Assistance Program (EAP): Confidential support services for personal and professional challenges Work Location: This position is based in Macomb, Michigan. EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations. Monday - Friday: 8:45am - 5:15pm Rotating Saturdays: 8:45am-1:15pm

Full-time Description Assistant Branch Manager Benefit Highlights Paid vacation, personal, sick, holiday, volunteer & birthday time off Top-notch health insurance, vision, and dental HSA, Flexible spending plans, life insurance, short-term/long-term disability 401(k) with 6% match and 4% profit-sharing contribution Tuition reimbursement Starting Wage: $23.44/Hour, based on experience Location: Hudsonville, MI About The Role Assistant Branch Managers play a key role in supporting daily operations, driving branch success, mentoring staff, and delivering exceptional member service. In addition to providing leadership in the Branch Manager's absence, assisting with account services and consumer loans, and ensuring compliance with policies/regulations, you will proactively build relationships with members to identify and meet their financial needs. This role is instrumental in community outreach and business development. Where You're Headed Assistant Branch Managers often grow into Branch Managers and then onward to other leadership roles. The experience you'll gain also transfers well to roles in our lending or back-office teams. What You'll Do Support daily branch operations, including opening/closing and cash management. Mentor staff, assist with scheduling, and lead team meetings. Assist with account services and consumer loans. Proactively build and maintain relationships with members to identify and meet their financial needs. Serve as a backup to the Teller line and resolve complex member issues Ensure compliance with policies, procedures, regulations, including fraud mitigation and branch audits Participate in outreach, business development, and community events to strengthen Arbor's visibility and drive organizational growth. Is This You? High School Diploma or equivalent 2-3 years of experience in retail banking, financial services, or customer service Strong leadership, communication, member service, and interpersonal skills Solid knowledge of financial products, services, and regulatory requirements Proficiency in basic computer operation and Microsoft 365 Professionalism in conduct, communication, and appearance Ability to work collaboratively in a fast-paced environment centered on member needs, with occasional offsite travel Strong attention to detail, problem-solving, and organizational skills Ability to handle confidential information with discretion Able to be bonded (Age 18+) Preferred But Not Required: College degree (business, finance, or related), leadership experience, proficiency with Fiserv DNA, consumer lending and/or sales experience Why Join Arbor? For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you'll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: *************************

Our Opportunity: The Assistant Branch Manager will help drive operations and effective team member development to ensure exceptional member service and branch goal achievement. Actively engages in activities supporting efficient and compliant branch operations and team member development, coaching, and leadership strategies to support the CU's mission, vision, strategic plan, goals, and service promises. Assumes responsibility for the operation of the branch during any absence of the branch manager. Plays a key role in building and maintaining member relationships. What You'll Do in This Role: Ensures self and team members can enhance the financial lives of our members by identifying their short and long-term financial needs and goals and assisting them to achieve these goals, through active listening and confidently recommending appropriate products and services utilizing a consultative, relationship-building sales approach. Assists with leading, coaching and developing the branch team to meet goals and deadlines as established to include, but not limited to ensuring team members meet monthly sales requirements under CCF's Sales and Service Plan, meet volume participation requirements for the sale of ancillary products such as credit insurance, GAP, and MBP, and effectively documenting member interviews in CCF's core system. Assists with coaching team to maintain strong product knowledge through frequent observations, work inspection, and providing regular feedback. Assists with ensuring teller and member transactions are processed accurately, efficiently and within established compliance and credit union guidelines. Actively follows-up and reviews branch activities to ensure compliance. Assists in leading the branch team to service all members with their questions and concerns and to improve the financial lives of our membership. Motivates, coaches, trains, and develops the branch team holding them accountable to the service promises, mission, vision, goals and productivity standards defined by the Credit Union, in conjunction with the Member Experience Manager. Assists with member escalations to resolve concerns and issues. Assists Member Contact Experience Manager in the planning, controlling, managing and coordination of branch operation activities to include, but not limited to scheduling, maintaining adequate staffing, directing work, cross-training, reporting, overseeing loan, teller and member services operations. Participates and assists in conducting team member check-ins and provides input in department level sales meetings where goals are actively discussed, set and reviewed. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. What You'll Bring To CCF: Two to five years of similar or related experience, including time spent in preparatory positions. A high school degree or GED is required. A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with team members and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Proficiency in the Microsoft suite of products including Word, Excel, Outlook and PowerPoint. Demonstrates the ability to process and analyze loan applications. Demonstrates knowledge of business, personal, and insurance products and services. Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, and ratios). Demonstrates the ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding member's needs and recommending products that will benefit them. Demonstrates problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues. Demonstrates the ability to prioritize and organize work, handle multiple tasks, and meet deadlines in a fast paced, high-volume environment. Proficient in speaking and writing the English language. Proficient in leading, coaching, developing, and holding team accountable. Demonstrates ability to communicate effectively in person, by phone, or by using electronic and virtual forms of communication. Ability to be bonded. Ability to obtain and maintain NMLS ID. Ability to obtain and maintain notary designation. The Perks of Being Part of CCF: When you join CCF you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences. We offer a comprehensive benefits package designed to support the well-being of our employees: Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives. Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year. Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement. Health Insurance Coverage: Multiple low-deductible medical plan options, as well as dental and vision coverage. Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage. Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs. Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career. Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution. Employee Assistance Program (EAP): Confidential support services for personal and professional challenges Work Location: This position is based in Center Line, Michigan. EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations. M-F 8:45am-5:15pm Rotating Sats: 8:45am-1:15pm

Our Opportunity: The Assistant Branch Manager will help drive operations and effective team member development to ensure exceptional member service and branch goal achievement. Actively engages in activities supporting efficient and compliant branch operations and team member development, coaching, and leadership strategies to support the CU's mission, vision, strategic plan, goals, and service promises. Assumes responsibility for the operation of the branch during any absence of the branch manager. Plays a key role in building and maintaining member relationships. What You'll Do in This Role: Ensures self and team members can enhance the financial lives of our members by identifying their short and long-term financial needs and goals and assisting them to achieve these goals, through active listening and confidently recommending appropriate products and services utilizing a consultative, relationship-building sales approach. Assists with leading, coaching and developing the branch team to meet goals and deadlines as established to include, but not limited to ensuring team members meet monthly sales requirements under CCF's Sales and Service Plan, meet volume participation requirements for the sale of ancillary products such as credit insurance, GAP, and MBP, and effectively documenting member interviews in CCF's core system. Assists with coaching team to maintain strong product knowledge through frequent observations, work inspection, and providing regular feedback. Assists with ensuring teller and member transactions are processed accurately, efficiently and within established compliance and credit union guidelines. Actively follows-up and reviews branch activities to ensure compliance. Assists in leading the branch team to service all members with their questions and concerns and to improve the financial lives of our membership. Motivates, coaches, trains, and develops the branch team holding them accountable to the service promises, mission, vision, goals and productivity standards defined by the Credit Union, in conjunction with the Member Experience Manager. Assists with member escalations to resolve concerns and issues. Assists Member Contact Experience Manager in the planning, controlling, managing and coordination of branch operation activities to include, but not limited to scheduling, maintaining adequate staffing, directing work, cross-training, reporting, overseeing loan, teller and member services operations. Participates and assists in conducting team member check-ins and provides input in department level sales meetings where goals are actively discussed, set and reviewed. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. What You'll Bring To CCF: Two to five years of similar or related experience, including time spent in preparatory positions. A high school degree or GED is required. A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with team members and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Proficiency in the Microsoft suite of products including Word, Excel, Outlook and PowerPoint. Demonstrates the ability to process and analyze loan applications. Demonstrates knowledge of business, personal, and insurance products and services. Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, and ratios). Demonstrates the ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding member's needs and recommending products that will benefit them. Demonstrates problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues. Demonstrates the ability to prioritize and organize work, handle multiple tasks, and meet deadlines in a fast paced, high-volume environment. Proficient in speaking and writing the English language. Proficient in leading, coaching, developing, and holding team accountable. Demonstrates ability to communicate effectively in person, by phone, or by using electronic and virtual forms of communication. Ability to be bonded. Ability to obtain and maintain NMLS ID. Ability to obtain and maintain notary designation. The Perks of Being Part of CCF: When you join CCF you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences. We offer a comprehensive benefits package designed to support the well-being of our employees: Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives. Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year. Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement. Health Insurance Coverage: Multiple low-deductible medical plan options, as well as dental and vision coverage. Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage. Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs. Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career. Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution. Employee Assistance Program (EAP): Confidential support services for personal and professional challenges Work Location: This position is based in Center Line, Michigan. EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.

Job Description FreeStar Financial Credit Union is looking for a dynamic and outgoing professional to join our Branch Leadership. If you would love to use your skills to shape the future of the credit union, this could be the role for you! Job Location: Clinton Township Branch Days: Monday Thru Friday w/ occasional Saturdays Hours: 8 AM - 5 PM Salary: $58,000/Annually, plus annual incentive bonus Benefits: 4 weeks PTO available in the first year 401k with up to a 6% match Work/Life balance, 40 hour week Position Purpose: The primary purpose of the Teller Manager is to assist FreeStar Financial Credit Union in fulfilling our mission to positively impact the lives of our members, team members, and community through making meaningful connections and progressive financial solutions. This is accomplished by identifying member needs, every member, every time, and supervision of the teller area including guidance of tellers in the efficient and accurate handling of members needs. Resolution of member problems, teller issues and applicable work-related matters. Ensure high levels of accuracy and efficiency in all transactions. What You'll Do In This Role: Ensure team members provide efficient and accurate service to members for all transactions, including but not limited to account status and activity inquiries, check cashing, deposits, withdrawals, transfers, loan payments, and the resolution of eService issues, both in person and over the phone. Ensure department standards are observed at all times. Responsible for teller operations including scheduling, assignment of work, assist in problem solving and complex transactions. Ability to explain policies and procedures to tellers as well as members as necessary. Ensure compliance in all applicable areas including updating team of any changes or requirements in policy or procedure. Ensure that team members are fully trained and cross-trained in all phases of their particular job. Meet member needs by cross-selling all products and services offered by the credit union. Expected to meet minimum performance expectations as established by the leadership team. Responsible for ensuring team members meet their minimum performance expectations as established by the leadership team. Develop and maintain effective relationships and exhibit the ability to resolve team member issues. Evaluate job performance by timely completion of team member performance appraisals that should include positive redirection and feedback to ensure their success. Schedule and conduct regular team member meetings to discuss credit union operations such as areas needing improvement, new products or services, changes in policy or procedure. Encourages open communications and the exchange of ideas or concerns. Perform or assist in the audit of teller outages, initiating disciplinary actions if applicable. What You'll Bring To FreeStar Financial: Associates Degree preferred. Minimum of one-year experience in the financial industry. Minimum of one year of supervisory experience. Previous sales experience required. Verbal, written, and interpersonal communication skills. Proficient in Microsoft Office (Word, Excel, and Outlook). Ability to organize and manage multiple priorities. Must have knowledge of various federal regulations and the responsibilities relating to each act of the following: Right to Financial Privacy Act Regulation E (EFTS) Regulation CC (Funds Availability) Regulation Z (Truth in Lending) Truth in Savings Act Bank Secrecy Act (BSA) What You'll Get Working at FreeStar Financial: Partner with a talented team helping to provide financial solutions to our members! Be part of an environment where our service to each other is just as important as our service to our members! A wonderful opportunity to expand your skillset and develop professionally! Join a Credit Union culture that makes an impact in the community! Join an organization which appreciates and promotes having balance in your life! A competitive compensation structure which rewards the contributions of our team members! Job Posted by ApplicantPro

First National Bank of America is looking for an Assistant Branch Manager for our Grand Rapids Branch. This role will be accountable for the operational soundness of the Branch and team. The leadership of this role will influence the Branch team to be proactive in conversations and daily activities to drive additional deposits and revenue to the Bank. The Assistant Branch Manager will maintain compliance within the branch, including cash handling, audit procedures and regulatory training. The ideal candidate will possess strong decision making and critical thinking skills as well as exceptional skills with technology, including the ability to problem solve when systems are not operating as intended. A successful candidate will have a strong customer focus, outstanding teamwork and communication skills, and the ability to stay organized, meet deadlines, and maintain accurate records. Responsibilities: Provide solutions and advice to improve customer financial well-being in person and via emails, phone calls and instant messages Maintaining weekly cash flow for the branch Build a high performing team through onboarding, coaching and development of branch team members Manage operational, human capital, reputational and business risk through adherence of all relevant regulations and bank procedures Grow branch deposit through proactive activities, gain wallet share of consumer and business households Lead effective problem resolution and foster a positive working environment Qualifications: 2 + years of related experience in banking or a similar field Detailed knowledge of banking regulations Exceptional verbal, written and interpersonal communication skills Proactive approach to creating processes & building a sustainable structure to drive solid results Working knowledge of Microsoft Office with emphasis on Excel and Word Experience in sales management and customer experience Experience with Jack Henry products is a bonus but not required Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

Location : Address 1301 8 Mile Rd Location : City Detroit Location : Postal Code 48203 Responsibilities Branch Hours Monday - Friday: 10:00 a.m. - 7:00 p.m Saturday: 10:00 a.m. - 3:00 p.m. Sunday: Closed. Job Description Leader. Charismatic. Friendly. Problem solver. Team player. Does this sound like you? If so, we've got the perfect position for you as a Retail In-Store Assistant Branch Manager. As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so outstanding teamwork is a must. Our number one goal is to provide our members, and potential new members, with personalized solutions suited to their financial situations, so they can walk out feeling happy, satisfied, and worry-free. What You'll Do: Serve as a motivational leader and share your expertise in lending, investments and other banking products and services with members, potential members, and your team. Provide stellar service to Credit Union members. Ideal candidates will have a proven track record of delivering phenomenal service in a financial and/or retail environment and are comfortable with “needs-based” selling. Serve as a face for our brand. Happy, confident, positive - that's who we are. We want exceptional conversationalists with outgoing personalities that are passionate and enthusiastic about meeting and making connections with others. Manage the details. You'll be responsible for all or part of scheduling staff, assigning duties and priorities in accordance with Credit Union policies, principles and procedures, as assigned by the Branch Manager. Teach and inspire. Your teammates will look to you for guidance and you'll set the tone for branch success. Excellent interpersonal skills are a must! Share our services. Seek out and talk directly with in-store customers to evaluate their financial needs and see where our products fit in. Research. You'll make recommendations for new, improved or expanded products and services based on feedback from store customers. You'll also review other in-store operations to plan and direct sales programs that address emerging needs and potential members. Find better ways. Develop plans that increase material, machine, and team member efficiency. Lend a hand. The Branch Manager will rely on you to help them get the job done, and you'll assist them with completing other duties as assigned, including providing overall branch direction, coordination and evaluation in their absence. Crunch the numbers. You'll oversee the reporting and analysis of all transactions, goals and activities, and prepare branch reports and schedules required by headquarters or regulatory agencies. Aid with developing joint promotional opportunities with the retailer. Help conduct promotions. Support the Credit Union in promoting products and services, and lead team members to do the same. Ensure the branch image is favorable and reflects a sound and secure financial institution that employs prudent housekeeping procedures, safety measures, and provides a pleasant atmosphere for members, including privacy, confidentiality, and ease of use. Qualifications Education. Must have an associate's degree or two years of equivalent leadership experience with a bank or credit union. Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must. Outgoing, personable candidates. You must truly love people to work here. We're looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day. Critical thinking skills. We're looking for someone with creative and innovative problem identification and resolution skills. Coaching experience. Must have experience evaluating and making sound decisions on sales, service and other skill levels of team members, and a track record of successfully coaching team members to improve their skills. Must be able to work a flexible schedule, including weekends and early evenings. (Please note - Team members are only expected to work two Saturdays per month, and no Sundays. When scheduled to work on Saturdays, in addition to having Sunday off, team members will normally receive another day off during the weekday.) Communications skills. We're looking for top-notch skills, whether you're interacting in-person or through email, we want excellent communicators. Computer savvy professionals. Proficiency in Microsoft Word, Excel and PowerPoint is a plus! Cool, calm and collected personalities. In this role, it's vital you have the ability to multi-task and be flexible. Must be able to assist at any of our in-store locations to meet business needs. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Macatawa Bank, now part of the Wintrust Financial Corporation, is looking for top talent to join our team as a Regional Branch Manager! Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and annual discretionary bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours With 200+ community bank locations, we offer opportunities to grow and develop in your career Promote from within culture What you'll do: As a Regional Branch Manager, you will deliver superior financial results and best in class customer service by creating a proactive sales and service environment across multiple branches within the charter. You will work with other lines of business to maximize growth and profitability. Essential Duties and Responsibilities: Establish and enhance the bank's presence in the local community while also promoting consistent involvement at the branch level Promote products and services including deposit, loan and retirement products Promote Wintrust and/or local brand as appropriate Build strong partnerships between Retail Banking and other business lines Participate in networking events and initiate outbound calling efforts Drive the bank's Community Reinvestment Act Program through participation in community and bank events as well as involvement in local organizations Operate within assigned authority levels Participate in corporate projects to align charter with Wintrust initiatives Assist Head of Retail in maintaining Wintrust culture Supervisory Responsibilities: Strategize with managers to expand and retain new and existing customer relationships Conduct regular meetings to keep team members informed and motivated Perform regular coaching sessions with Retail team members and address employee performance issues as needed Oversee operations, including hiring, leadership development and regional facility issues Ensure regional team members comply with all department, bank and regulatory policies and procedures Ensure adherence to all security procedures established to maintain safety for employees and customers Resolve escalated customer matters Knowledge/ Skills/ Abilities Required: Excellent customer service, organizational and problem-solving skills Exemplary interpersonal, verbal and written communication skills High level knowledge of bank compliance and operations Strong managerial and leadership skills Successful record of sales excellence Ability to handle multiple projects simultaneously in a fast-paced environment Intermediate computer skills Training/ Education/ Experience Qualifications: High School diploma or GED required; college degree or related banking experience strongly preferred Minimum 5+ years branch management experience required Minimum 5+ years in a customer contact/sales position or equivalent preferred Experience in business development preferred May require NMLS certification Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated salary range for this role is $98,000-$132,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills, and experience. #LI-ONSITE From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Location : Address 2777 Airport Rd Location : City Jackson Location : Postal Code 49202 Responsibilities Branch Hours Monday - Friday: 10:00 a.m. - 7:00 p.m Saturday: 10:00 a.m. - 3:00 p.m. Sunday: Closed. Job Description Leader. Charismatic. Friendly. Problem solver. Team player. Does this sound like you? If so, we've got the perfect position for you as a Retail In-Store Assistant Branch Manager. As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so outstanding teamwork is a must. Our number one goal is to provide our members, and potential new members, with personalized solutions suited to their financial situations, so they can walk out feeling happy, satisfied, and worry-free. What You'll Do: Serve as a motivational leader and share your expertise in lending, investments and other banking products and services with members, potential members, and your team. Provide stellar service to Credit Union members. Ideal candidates will have a proven track record of delivering phenomenal service in a financial and/or retail environment and are comfortable with “needs-based” selling. Serve as a face for our brand. Happy, confident, positive - that's who we are. We want exceptional conversationalists with outgoing personalities that are passionate and enthusiastic about meeting and making connections with others. Manage the details. You'll be responsible for all or part of scheduling staff, assigning duties and priorities in accordance with Credit Union policies, principles and procedures, as assigned by the Branch Manager. Teach and inspire. Your teammates will look to you for guidance and you'll set the tone for branch success. Excellent interpersonal skills are a must! Share our services. Seek out and talk directly with in-store customers to evaluate their financial needs and see where our products fit in. Research. You'll make recommendations for new, improved or expanded products and services based on feedback from store customers. You'll also review other in-store operations to plan and direct sales programs that address emerging needs and potential members. Find better ways. Develop plans that increase material, machine, and team member efficiency. Lend a hand. The Branch Manager will rely on you to help them get the job done, and you'll assist them with completing other duties as assigned, including providing overall branch direction, coordination and evaluation in their absence. Crunch the numbers. You'll oversee the reporting and analysis of all transactions, goals and activities, and prepare branch reports and schedules required by headquarters or regulatory agencies. Aid with developing joint promotional opportunities with the retailer. Help conduct promotions. Support the Credit Union in promoting products and services, and lead team members to do the same. Ensure the branch image is favorable and reflects a sound and secure financial institution that employs prudent housekeeping procedures, safety measures, and provides a pleasant atmosphere for members, including privacy, confidentiality, and ease of use. Qualifications Education. Must have an associate's degree or two years of equivalent leadership experience with a bank or credit union. Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must. Outgoing, personable candidates. You must truly love people to work here. We're looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day. Critical thinking skills. We're looking for someone with creative and innovative problem identification and resolution skills. Coaching experience. Must have experience evaluating and making sound decisions on sales, service and other skill levels of team members, and a track record of successfully coaching team members to improve their skills. Must be able to work a flexible schedule, including weekends and early evenings. (Please note - Team members are only expected to work two Saturdays per month, and no Sundays. When scheduled to work on Saturdays, in addition to having Sunday off, team members will normally receive another day off during the weekday.) Communications skills. We're looking for top-notch skills, whether you're interacting in-person or through email, we want excellent communicators. Computer savvy professionals. Proficiency in Microsoft Word, Excel and PowerPoint is a plus! Cool, calm and collected personalities. In this role, it's vital you have the ability to multi-task and be flexible. Must be able to assist at any of our in-store locations to meet business needs. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.

Job Description Are you ready for a career that will provide you with a good work-life balance, a great family atmosphere, paid time off, and paid holidays? Do you enjoy interacting with community members, building trusted relationships, and assisting them with their financial needs? Here at Zeal Credit Union, we offer the ability to do just that, and much more. We have an opportunity for our brand-new branch, Lyon Crossing! About Zeal Credit Union: At Zeal Credit Union, we are passionate about our members, and we work hard every day to help them achieve their financial goals. Working at Zeal isn't just a job or a career; working at Zeal is a calling. So, what does it take to work at Zeal Credit Union? It takes Character, Empathy and Passion. These aren't just words to us; they are the core elements of our brand and the principles that guide everything we do. The Opportunity: The primary purpose of this position is to assist the credit union in achieving its service mission of building trusted relationships by providing our members with superior financial solutions and outstanding service. The Branch Manager leads their branch staff to achieve the strategic initiatives set forth for the branch by the credit union. The Branch Manager is responsible for the growth and development of the branch and its staff while ensuring compliance with the credit union's policies and procedures. As a Branch Manager you will: Essential Functions: Monitors branch operating results relative to established objectives and ensures appropriate steps are taken to correct unsatisfactory conditions. Developing forecasts, financial objectives, and business plans Assess local market conditions and identify current and prospective sales opportunities. Manage budget and allocate funds appropriately. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings. Monitors all branch activities to ensure they are in compliance with established credit union policies and procedures. Monitor, analyze and create branch metrics to determine branch performance toward strategic initiatives. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Represents the branch as appropriate in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups. Develops new business and expands credit union relationships. Stay abreast of competing markets and provide reports on market movement and penetration. Attends business functions during and after hours to increase visibility in the community. Develops branch staff and coaching team on their potential career paths. Manages branch staff which may include hiring, terminations, coaching, training, scheduling, and discipline while enforcing policies and procedures. Monitors responsibilities of Assistant Manager to ensure they are being completed efficiently and accurately. Puncuality and regular onsite attendance Performs all other tasks and duties as assigned. Job Qualifications Required: Bachelor's Degree or equivalent 5-7 years leadership experience Familiarity with the industry's rules and regulations Ability to meet sales targets and production goals Excellent organizational skills Results driven and member focused Experience with branch profitability, planning, sales goals, coaching and development in a financial institution such as a bank or credit union Strong interpersonal, communication, organizational, customer service skills, and attention to detail Knowledge and/or training, and compliance with Laws and Regulations pertaining to BSA/AML/OFAC We respect your time, so we've made the application short and sweet! We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability. Job Posted by ApplicantPro