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Assistant Branch Manager jobs at Zeal Credit Union

- 197 jobs
  • Branch Manager

    Zeal Credit Union 2.9company rating

    Assistant branch manager job at Zeal Credit Union

    Join Zeal Credit Union as a Full-Time Branch Manager in Dearborn, where your leadership skills will shine in a vibrant, member-focused environment! This onsite opportunity allows you to drive strategy, fostering a culture of collaboration and high performance. Your passion for empowering team members and developing their skills through coaching will directly impact our member experience. At Zeal Credit Union, we value empathy and problem-solving, making it an exciting place for those who thrive on these principles. With a competitive pay structure reflecting your expertise, this role not only offers financial rewards but also the chance to play a pivotal role in our community. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Paid Holidays. Embrace the passion of making a difference in the lives of our members while advancing your career in a forward-thinking organization! What would you do as a Branch Manager? As a Full-Time Branch Manager at Zeal Credit Union in Dearborn, you will be at the helm of our operating branch, where your strategic oversight will play a vital role in developing financial objectives and comprehensive business plans. Your expertise in budget management and fund allocation will ensure optimal resource use while you meticulously monitor all branch activities. By analyzing branch metrics, you will assess performance and identify opportunities for improvement. You will lead and inspire our dedicated staff, providing coaching to help them realize their potential career paths. Your responsibilities also include hiring, training, and scheduling branch personnel while enforcing policies and procedures. This multifaceted role requires strong character and a collaborative spirit, making it an exciting opportunity to drive our mission forward. Requirements for Branch Manager To excel as a Full-Time Branch Manager at Zeal Credit Union, candidates must possess a strong educational background, with a bachelor's degree as a foundational requirement. With 5-7 years of leadership experience, you will demonstrate a proven track record of effective team management and branch profitability. A keen familiarity with industry rules and regulations is essential for navigating the compliance landscape. Your ability to meet sales targets while maintaining high standards of passion and character will set you apart. Excellent organizational skills will be crucial for overseeing multiple branch activities and metrics efficiently. Furthermore, your experience in coaching and developing staff will empower your team to reach their potential and drive overall branch success. This role demands a combination of strategic thinking and collaborative spirit, making it ideal for passionate leaders eager to make an impact. Knowledge and skills required for the position are: * Bachelor's Degree or equivalent * 5-7 years leadership experience * Familiarity with industry's rules and regulations * Ability to meet sales targets and production goals * Excellent organizational skills * Results driven and member focused * Experience with branch profitability, planning, sales goals, coaching and development in a financial institution such as a bank or credit union * Knowledge and/or training, and compliance with Laws and Regulations pertaining to BSA/AML/OFAC * Strong interpersonal, communication, organizational, customer service skills and attention to detail. Ready to join our team? If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you! Zeal Credit Union is proud to provide equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
    $45k-58k yearly est. 19d ago
  • Assistant Branch People Leader/South

    Community Financial Credit Union 3.6company rating

    Plymouth, MI jobs

    Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: Every day, the assistant branch people leader guides consultants in creating extraordinary, digitally-forward member experiences while ensuring the branch operates with excellence. This role combines direct people leadership and operational accountability, walking with members and teammates through both light and dark moments and bringing care and connection all the way through the final mile. The assistant branch people leader is accountable for the growth, coaching, and performance of consultants, ensuring their daily work reflects the credit union's values and purpose. By managing branch routines, reinforcing expectations, and modeling consultative practices, the assistant branch people leader creates an environment where consultants thrive and members feel supported. Partnering closely with the branch people leader, the assistant branch people leader provides day-to-day leadership while preparing to step in as acting lead when needed, helping the branch deliver on the credit union's purpose of creating joy and igniting Michiganders' impossible dreams. This position has a starting annual rate of $59,500 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of an Assistant Branch People Leader can look like: Guide and develop Consultants. Provide direction, feedback, and mentorship, ensuring consultants grow in confidence and skill while consistently delivering extraordinary member experiences. Walk alongside members in both light and dark moments. Support members directly in meaningful conversations, modeling consultative practices so consultants can learn and replicate extraordinary care. Champion operational excellence. Oversee daily branch routines including opening/closing, cash controls, dual control, vault/ATM procedures, audit readiness, and overall branch preparedness. Guide the digitally-forward experience. Ensure consultants are confident in supporting members with digital tools, and step in to assist with complex or high-impact digital needs. Drive performance and accountability. Monitor dashboards and reports, set clear expectations for consultants, and connect daily work to branch goals and member impact. Guide the team in meeting and exceeding business, financial, and experience goals. What you bring to the table: High school diploma or equivalent. 3 years of progressive experience in a retail or service environment and/or related experience. Experience and a passion for leadership, performance management, and team member development. Experience with face-to-face customer service, digital engagement and basic sales/referrals. Proven ability leading people through change and driving innovation by building a circle of safety. Strong planning, organizational and time management skills. Responsive and empathetic to requests and needs of others. Excellent interpersonal and communication skills. Ability to effectively problem solve and resolve conflict. Ability to build trust and maintain confidentiality of sensitive and proprietary information. Proficiency using Microsoft Office Suite. You might also have: 4 years of progressive experience in a retail or service environment and/or related experience. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
    $59.5k yearly Auto-Apply 20d ago
  • Assistant Branch People Leader/South

    Community Financial Credit Union 3.6company rating

    Plymouth, MI jobs

    Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve. About the role: Every day, the assistant branch people leader guides consultants in creating extraordinary, digitally-forward member experiences while ensuring the branch operates with excellence. This role combines direct people leadership and operational accountability, walking with members and teammates through both light and dark moments and bringing care and connection all the way through the final mile. The assistant branch people leader is accountable for the growth, coaching, and performance of consultants, ensuring their daily work reflects the credit union's values and purpose. By managing branch routines, reinforcing expectations, and modeling consultative practices, the assistant branch people leader creates an environment where consultants thrive and members feel supported. Partnering closely with the branch people leader, the assistant branch people leader provides day-to-day leadership while preparing to step in as acting lead when needed, helping the branch deliver on the credit union's purpose of creating joy and igniting Michiganders' impossible dreams . This position has a starting annual rate of $59,500, but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of an Assistant Branch People Leader can look like: Guide and develop Consultants. Provide direction, feedback, and mentorship, ensuring consultants grow in confidence and skill while consistently delivering extraordinary member experiences. Walk alongside members in both light and dark moments. Support members directly in meaningful conversations, modeling consultative practices so consultants can learn and replicate extraordinary care. Champion operational excellence. Oversee daily branch routines including opening/closing, cash controls, dual control, vault/ATM procedures, audit readiness, and overall branch preparedness. Guide the digitally-forward experience. Ensure consultants are confident in supporting members with digital tools, and step in to assist with complex or high-impact digital needs. Drive performance and accountability. Monitor dashboards and reports, set clear expectations for consultants, and connect daily work to branch goals and member impact. Guide the team in meeting and exceeding business, financial, and experience goals. What you bring to the table: High school diploma or equivalent. 3 years of progressive experience in a retail or service environment and/or related experience. Experience and a passion for leadership, performance management, and team member development. Experience with face-to-face customer service, digital engagement and basic sales/referrals. Proven ability leading people through change and driving innovation by building a circle of safety. Strong planning, organizational and time management skills. Responsive and empathetic to requests and needs of others. Excellent interpersonal and communication skills. Ability to effectively problem solve and resolve conflict. Ability to build trust and maintain confidentiality of sensitive and proprietary information. Proficiency using Microsoft Office Suite. You might also have: 4 years of progressive experience in a retail or service environment and/or related experience. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
    $59.5k yearly Auto-Apply 18d ago
  • Assistant Branch People Leader/South

    Community Financial Credit Union 3.6company rating

    Plymouth, MI jobs

    Job Description Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve. About the role: Every day, the assistant branch people leader guides consultants in creating extraordinary, digitally-forward member experiences while ensuring the branch operates with excellence. This role combines direct people leadership and operational accountability, walking with members and teammates through both light and dark moments and bringing care and connection all the way through the final mile. The assistant branch people leader is accountable for the growth, coaching, and performance of consultants, ensuring their daily work reflects the credit union's values and purpose. By managing branch routines, reinforcing expectations, and modeling consultative practices, the assistant branch people leader creates an environment where consultants thrive and members feel supported. Partnering closely with the branch people leader, the assistant branch people leader provides day-to-day leadership while preparing to step in as acting lead when needed, helping the branch deliver on the credit union's purpose of creating joy and igniting Michiganders' impossible dreams . This position has a starting annual rate of $59,500, but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of an Assistant Branch People Leader can look like: Guide and develop Consultants. Provide direction, feedback, and mentorship, ensuring consultants grow in confidence and skill while consistently delivering extraordinary member experiences. Walk alongside members in both light and dark moments. Support members directly in meaningful conversations, modeling consultative practices so consultants can learn and replicate extraordinary care. Champion operational excellence. Oversee daily branch routines including opening/closing, cash controls, dual control, vault/ATM procedures, audit readiness, and overall branch preparedness. Guide the digitally-forward experience. Ensure consultants are confident in supporting members with digital tools, and step in to assist with complex or high-impact digital needs. Drive performance and accountability. Monitor dashboards and reports, set clear expectations for consultants, and connect daily work to branch goals and member impact. Guide the team in meeting and exceeding business, financial, and experience goals. What you bring to the table: High school diploma or equivalent. 3 years of progressive experience in a retail or service environment and/or related experience. Experience and a passion for leadership, performance management, and team member development. Experience with face-to-face customer service, digital engagement and basic sales/referrals. Proven ability leading people through change and driving innovation by building a circle of safety. Strong planning, organizational and time management skills. Responsive and empathetic to requests and needs of others. Excellent interpersonal and communication skills. Ability to effectively problem solve and resolve conflict. Ability to build trust and maintain confidentiality of sensitive and proprietary information. Proficiency using Microsoft Office Suite. You might also have: 4 years of progressive experience in a retail or service environment and/or related experience. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
    $59.5k yearly 20d ago
  • Assistant Floating Branch Support Manager

    Genisys Credit Union 4.1company rating

    Auburn Hills, MI jobs

    At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Assistant Floating Support Manager to join our Branch Support Team. This position is located in Michigan and travels between our Michigan locations to provide support. Position Purpose Responsible for assisting with the direction and administration of Branch operations in the absence of the Branch/Department Manager or Assistant Manager. Ensures that established policies and procedures are followed. Oversees the provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Observes staff with members and offers on the spot coaching and/or positive reinforcement when covering for a branch manager. Trains, directs, and assists in supervising Branch staff including motivating and encouraging staff to meet and exceed goals through sales coaching, huddles, emails, etc. when covering for a branch manager for an extended period of time. Performs various Branch functions as required. Assists the Branch Operations Manager with managing the Float Team. Job Duties (include but not limited to): Ensures that operations are conducted in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards. Ensures Branch security, assists with opening and closing the building in accordance with set hours. Tests security equipment as assigned. Handles emergencies including but not limited to: robbery, medical, etc. Ensures that the Branch balances all transactions at the close of each day. Proofs Tellers, runs related reports, and balances the vault at the end of each day. Provides assistance to Tellers as needed. Assists with Member Service Representative functions. Performs duties related to all credit union products andservices. Assists in opening new member accounts and with loan closings and disbursements. Assist with teller functions when necessary. Promotes Branch business development and seeks to broaden member base. Actively cross-sells Credit Union products and services. Acts as a Loan Officer, processing and approving member loans within established policies and limits. Completes required reports and records and ensures that Branch functions are properly documented. Assists Manager of Branch Operations with implementing changes to established policy and procedures within the Branch. Assists with the coaching of branch staff on sales leadership. Qualifications: Associate Degree or minimum of 64 credit hours working towards a Bachelor's Degree from an accredited college. Valid Driver's License Must become and remain 100% bonded Experience Required: Two to five years of related operations experience required. Sales Experience Supervisory Experience Skills/Abilities: Strong interpersonal and communication skills. Well organized. Able to operate related computer applications and basic business equipment. Good marketing skills. Good supervisory abilities. Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share EOE M/F/Disability/Veteran
    $43k-51k yearly est. Auto-Apply 13d ago
  • Assistant Branch Manager

    Arbor Financial Credit Union 4.0company rating

    Hudsonville, MI jobs

    Full-time Description Assistant Branch Manager Benefit Highlights Paid vacation, personal, sick, holiday, volunteer & birthday time off Top-notch health insurance, vision, and dental HSA, Flexible spending plans, life insurance, short-term/long-term disability 401(k) with 6% match and 4% profit-sharing contribution Tuition reimbursement Starting Wage: $23.44/Hour, based on experience Location: Hudsonville, MI About The Role Assistant Branch Managers play a key role in supporting daily operations, driving branch success, mentoring staff, and delivering exceptional member service. In addition to providing leadership in the Branch Manager's absence, assisting with account services and consumer loans, and ensuring compliance with policies/regulations, you will proactively build relationships with members to identify and meet their financial needs. This role is instrumental in community outreach and business development. Where You're Headed Assistant Branch Managers often grow into Branch Managers and then onward to other leadership roles. The experience you'll gain also transfers well to roles in our lending or back-office teams. What You'll Do Support daily branch operations, including opening/closing and cash management. Mentor staff, assist with scheduling, and lead team meetings. Assist with account services and consumer loans. Proactively build and maintain relationships with members to identify and meet their financial needs. Serve as a backup to the Teller line and resolve complex member issues Ensure compliance with policies, procedures, regulations, including fraud mitigation and branch audits Participate in outreach, business development, and community events to strengthen Arbor's visibility and drive organizational growth. Is This You? High School Diploma or equivalent 2-3 years of experience in retail banking, financial services, or customer service Strong leadership, communication, member service, and interpersonal skills Solid knowledge of financial products, services, and regulatory requirements Proficiency in basic computer operation and Microsoft 365 Professionalism in conduct, communication, and appearance Ability to work collaboratively in a fast-paced environment centered on member needs, with occasional offsite travel Strong attention to detail, problem-solving, and organizational skills Ability to handle confidential information with discretion Able to be bonded (Age 18+) Preferred But Not Required: College degree (business, finance, or related), leadership experience, proficiency with Fiserv DNA, consumer lending and/or sales experience Why Join Arbor? For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you'll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: *************************
    $23.4 hourly 9d ago
  • Assistant Branch Manager

    Cornerstone Community Financial Credit Union 3.3company rating

    Center Line, MI jobs

    Our Opportunity: The Assistant Branch Manager will help drive operations and effective team member development to ensure exceptional member service and branch goal achievement. Actively engages in activities supporting efficient and compliant branch operations and team member development, coaching, and leadership strategies to support the CU's mission, vision, strategic plan, goals, and service promises. Assumes responsibility for the operation of the branch during any absence of the branch manager. Plays a key role in building and maintaining member relationships. What You'll Do in This Role: Ensures self and team members can enhance the financial lives of our members by identifying their short and long-term financial needs and goals and assisting them to achieve these goals, through active listening and confidently recommending appropriate products and services utilizing a consultative, relationship-building sales approach. Assists with leading, coaching and developing the branch team to meet goals and deadlines as established to include, but not limited to ensuring team members meet monthly sales requirements under CCF's Sales and Service Plan, meet volume participation requirements for the sale of ancillary products such as credit insurance, GAP, and MBP, and effectively documenting member interviews in CCF's core system. Assists with coaching team to maintain strong product knowledge through frequent observations, work inspection, and providing regular feedback. Assists with ensuring teller and member transactions are processed accurately, efficiently and within established compliance and credit union guidelines. Actively follows-up and reviews branch activities to ensure compliance. Assists in leading the branch team to service all members with their questions and concerns and to improve the financial lives of our membership. Motivates, coaches, trains, and develops the branch team holding them accountable to the service promises, mission, vision, goals and productivity standards defined by the Credit Union, in conjunction with the Member Experience Manager. Assists with member escalations to resolve concerns and issues. Assists Member Contact Experience Manager in the planning, controlling, managing and coordination of branch operation activities to include, but not limited to scheduling, maintaining adequate staffing, directing work, cross-training, reporting, overseeing loan, teller and member services operations. Participates and assists in conducting team member check-ins and provides input in department level sales meetings where goals are actively discussed, set and reviewed. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. What You'll Bring To CCF: Two to five years of similar or related experience, including time spent in preparatory positions. A high school degree or GED is required. A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with team members and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Proficiency in the Microsoft suite of products including Word, Excel, Outlook and PowerPoint. Demonstrates the ability to process and analyze loan applications. Demonstrates knowledge of business, personal, and insurance products and services. Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, and ratios). Demonstrates the ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding member's needs and recommending products that will benefit them. Demonstrates problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues. Demonstrates the ability to prioritize and organize work, handle multiple tasks, and meet deadlines in a fast paced, high-volume environment. Proficient in speaking and writing the English language. Proficient in leading, coaching, developing, and holding team accountable. Demonstrates ability to communicate effectively in person, by phone, or by using electronic and virtual forms of communication. Ability to be bonded. Ability to obtain and maintain NMLS ID. Ability to obtain and maintain notary designation. The Perks of Being Part of CCF: When you join CCF you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences. We offer a comprehensive benefits package designed to support the well-being of our employees: Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives. Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year. Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement. Health Insurance Coverage: Multiple low or no deductible medical plan options, as well as dental and vision coverage. Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage. Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs. Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career. Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution. Employee Assistance Program (EAP): Confidential support services for personal and professional challenges Work Location: This position is based in Center Line, Michigan. EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.
    $41k-52k yearly est. Auto-Apply 9d ago
  • Assistant Branch Manager

    Arbor Financial Credit Union 4.0company rating

    Hudsonville, MI jobs

    Full-time Description Assistant Branch Manager Benefit Highlights Paid vacation, personal, sick, holiday, volunteer & birthday time off Top-notch health insurance, vision, and dental HSA, Flexible spending plans, life insurance, short-term/long-term disability 401(k) with 6% match and 4% profit-sharing contribution Incentive bonus based on performance of the organization Tuition reimbursement Starting Wage: $22.83/Hour, based on experience Location: Hudsonville, MI About The Role Assistant Branch Managers play a key role in supporting daily operations, driving branch success, mentoring staff, and delivering exceptional member service. In addition to providing leadership in the absence of the Branch Manager, assisting with account services and consumer loans, and ensuring compliance with policies and regulations, you will proactively build relationships with members to identify and meet their financial needs. Where You're Headed Assistant Branch Managers often grow into Branch Managers and then onward to other leadership roles. The experience you'll gain also transfers well to roles in our lending or back-office teams. What You'll Do Support daily branch operations, including opening/closing and cash management. Mentor staff, assist with scheduling, and lead team meetings. Assist with account services and consumer loans. Proactively build and maintain relationships with members to identify and meet their financial needs. Serve as a backup to the Teller line and resolve complex member issues Ensure compliance with policies, procedures, regulations, including fraud mitigation and branch audits Represent the branch at community events Is This You? High School Diploma or equivalent 2-3 years of experience in retail banking, financial services, or customer service Strong leadership, communication, member service, and interpersonal skills Solid knowledge of financial products, services, and regulatory requirements Proficiency in basic computer operation and Microsoft 365 Professionalism in conduct, communication, and appearance Ability to work collaboratively in a fast-paced environment centered on member needs, with occasional offsite travel Strong attention to detail, problem-solving, and organizational skills Ability to handle confidential information with discretion Able to be bonded (Age 18+) Preferred But Not Required: College degree (business, finance, or related), leadership experience, proficiency with Fiserv DNA, consumer lending and/or sales experience Why Join Arbor? For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you'll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: *************************
    $22.8 hourly 60d+ ago
  • Assistant Branch Manager

    Financial Plus Credit Union 3.5company rating

    Fenton, MI jobs

    Job Title: Assistant Branch Manager Department: Retail Delivery Reports to: Branch Manager Hours per Week: 40 hours/week - Salary Exempt Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living, but joining a PLACE where you can REACH your goals. Position Summary Assists the Branch Manager or District Branch Manager and influences the profitability of the assigned branch with particular emphasis on building member relationships; expands the sales culture and provides leadership and resources to achieve desired results; directs branch staff activities towards attainment of branch sales goals; includes a consultative sales approach and conducts on-site business visits; utilizes problem solving, decision making, team building skills, and maintains a high degree of flexibility; promotes high morale and exhibits positive attitudes towards members and fellow employees while instilling a sense of team spirit throughout the branch. Ensures all policies and procedures are followed. Essential Function & Primary Responsibilities Communicate properly with all employees to ensure positive and clear understanding of credit union goals and direction. Assist Branch Manager in supervising branch team to include setting schedules, approving time off, conducting monthly coaching meetings, and providing observations and feedback. Assist Branch Manager with maintaining the security of the branch and personnel by adhering to all security policies and procedures. Must comply with dual control on cash procedures as well as ensure timely completion of all audit schedules and policies. Operates as Branch Manager in their absence and oversees all sales and operations of the Branch. Responsible for implementing the coaching training for Branch Tellers and MSR's regarding sales processes and provide additional training and support on the credit union's products and services, cross-selling techniques, and service standards. Responsible for assisting Branch Manager in meeting sales goals. This includes making outside business calls and meeting with potential commercial and consumer account prospects. Assist Branch Manager with positively promoting teamwork among branch staff and internal members and departments Interview members for financial information and provide accurate application for approval by Loan officer to include checking credit report and collateral value for non-pre-approved loans Must be able to establish new accounts for eligible members and sell the financial services that best meet the needs of the members. Maintain knowledge of all credit union products and services; cross sell those that best meet the members' needs Obtain and complete required documentation for all consumer loans and process all closings for pre-approved and non-instant loans as scheduled by the Loan Officer. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations Perform other duties as assigned Requirements Education & Qualifications Bachelor's degree in Sales, Marketing, Finance or Business is a plus! Or similar related experience One to three years of progressive supervisory or leadership experience Two to three years of similar related experience with sales and lending and demonstrate an ability to teach others cross selling techniques Must have sales and service, planning, organizational, analytical, leadership, presentation, and problem-solving skills Must be able to diffuse member conflict and be solutions based for both members and staff Strong attention to detail and accuracy Ability to adhere to internal policies as well as external policies and regulations set forth by the NCUA Be adaptable to change and embrace SPARK! service standards Excellent written and oral communication skills Proficiency in Microsoft Software Skills & Abilities: Exhibit a highly positive, member-service oriented attitude and the ability to anticipate the needs and initiate assistance beyond duties assigned Ability to demonstrate the ability to grow and deepen member relationships and teach branch staff the same skills Working knowledge of Microsoft Outlook, Word and Excel Must be able to communicate effectively with staff, Board of Directors, members, and other external contacts. External contacts may include member companies, vendors, financial institutions, auditor/examiners, attorneys, law enforcement agencies, and business associations Must be able to work extended hours in order to accomplish organizational and or sales function goals Must be able to quickly learn core processing system (Symitar) and possess business computer experience with word processing, spreadsheet, and other general business software Presents a positive and professional image to members through effective and courteous verbal and written communications Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation Ability to apply logical thinking to define problems, collect data, establish facts, and draw conclusions Ability to be mindfully flexible and willing to go with the flow Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary work; sitting most of the time. The noise level in the work environment is professional and typically moderate This job Description is not a complete statement of all duties and responsibilities comprising this position. Salary Description $60,000
    $60k yearly 60d+ ago
  • Assistant Branch Manager

    Michigan First 4.0company rating

    Detroit, MI jobs

    Location : Address 1301 8 Mile Rd Location : City Detroit Location : Postal Code 48203 Responsibilities Branch Hours Monday - Friday: 10:00 a.m. - 7:00 p.m Saturday: 10:00 a.m. - 3:00 p.m. Sunday: Closed. Job Description Leader. Charismatic. Friendly. Problem solver. Team player. Does this sound like you? If so, we've got the perfect position for you as a Retail In-Store Assistant Branch Manager. As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so outstanding teamwork is a must. Our number one goal is to provide our members, and potential new members, with personalized solutions suited to their financial situations, so they can walk out feeling happy, satisfied, and worry-free. What You'll Do: Serve as a motivational leader and share your expertise in lending, investments and other banking products and services with members, potential members, and your team. Provide stellar service to Credit Union members. Ideal candidates will have a proven track record of delivering phenomenal service in a financial and/or retail environment and are comfortable with “needs-based” selling. Serve as a face for our brand. Happy, confident, positive - that's who we are. We want exceptional conversationalists with outgoing personalities that are passionate and enthusiastic about meeting and making connections with others. Manage the details. You'll be responsible for all or part of scheduling staff, assigning duties and priorities in accordance with Credit Union policies, principles and procedures, as assigned by the Branch Manager. Teach and inspire. Your teammates will look to you for guidance and you'll set the tone for branch success. Excellent interpersonal skills are a must! Share our services. Seek out and talk directly with in-store customers to evaluate their financial needs and see where our products fit in. Research. You'll make recommendations for new, improved or expanded products and services based on feedback from store customers. You'll also review other in-store operations to plan and direct sales programs that address emerging needs and potential members. Find better ways. Develop plans that increase material, machine, and team member efficiency. Lend a hand. The Branch Manager will rely on you to help them get the job done, and you'll assist them with completing other duties as assigned, including providing overall branch direction, coordination and evaluation in their absence. Crunch the numbers. You'll oversee the reporting and analysis of all transactions, goals and activities, and prepare branch reports and schedules required by headquarters or regulatory agencies. Aid with developing joint promotional opportunities with the retailer. Help conduct promotions. Support the Credit Union in promoting products and services, and lead team members to do the same. Ensure the branch image is favorable and reflects a sound and secure financial institution that employs prudent housekeeping procedures, safety measures, and provides a pleasant atmosphere for members, including privacy, confidentiality, and ease of use. Qualifications Education. Must have an associate's degree or two years of equivalent leadership experience with a bank or credit union. Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must. Outgoing, personable candidates. You must truly love people to work here. We're looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day. Critical thinking skills. We're looking for someone with creative and innovative problem identification and resolution skills. Coaching experience. Must have experience evaluating and making sound decisions on sales, service and other skill levels of team members, and a track record of successfully coaching team members to improve their skills. Must be able to work a flexible schedule, including weekends and early evenings. (Please note - Team members are only expected to work two Saturdays per month, and no Sundays. When scheduled to work on Saturdays, in addition to having Sunday off, team members will normally receive another day off during the weekday.) Communications skills. We're looking for top-notch skills, whether you're interacting in-person or through email, we want excellent communicators. Computer savvy professionals. Proficiency in Microsoft Word, Excel and PowerPoint is a plus! Cool, calm and collected personalities. In this role, it's vital you have the ability to multi-task and be flexible. Must be able to assist at any of our in-store locations to meet business needs. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.
    $47k-52k yearly est. Auto-Apply 2d ago
  • Assistant Branch Manager

    Michigan First 4.0company rating

    Detroit, MI jobs

    Location : Address 2825 Trumbull Location : City Detroit Location : Postal Code 48216 Responsibilities Reports to branch manager and assists in the operation of the branch office. Specific operational and member service activities as delegated by the branch manager, including direct supervision of the branch staff, as may be determined from time to time. Assumes full responsibility for the operation of the branch during any absence of the branch manager. Key Job Responsibilities: Responsible for all or part of the duties and responsibilities involved in scheduling and staffing, assignment of duties and priorities of completion in accordance with policies, principles, and procedures established by credit union and directly assigned to the branch manager. Works directly with members, external persons and representatives of associated industries (i.e., SEG's) to evaluate and promote improved and expanded services in area. Develops plans for efficient use of materials, machines, and team members. Reviews production costs and product quality, and modifies production and service delivery methods to maintain and enhance profitable operation of branch. Reviews rates and services of competing organizations. Recommends programs and services to retain existing members as well as develop new markets. Serves as a Loan Officer when required and assists in every department as may be required from time to time. Directs the preparation of branch reports and schedules required by Head Office or regulatory agencies. Becomes/is an advocate of the Michigan First culture, supporting diversity, philosophy and other credit union initiatives. Fosters a positive image of Michigan First via professional representation in all contacts and complies with all of Michigan First's mission and vision goals. Reflects each of the credit union's “Isms” in daily job performance. Learns and utilizes the EMEC way (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members and team members. Performs such other duties as may be delegated by the Branch Manager. Leadership Responsibilities: Manages subordinates who supervise team members in the teller/member services area. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities training team members, planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. Demonstrates a commitment to our “Leader Code of Conduct”. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have in-depth knowledge of all credit union services, operational policies and procedures, and is able to communicate this knowledge effectively to staff and members. At least three years of related experience and/or training at a supervisory level in a financial institution (i.e., Loan Manager, or Member Services Manager); or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of team members of organization, as well as to members, salespersons and other external persons. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be certified as a Notary Public for the purpose of verifying signatures, executing documents and obtaining information. Ability to operate a PC to access the credit union's accounting system and member account information. Basic input, output, error correction, general ledger account structure knowledge essential to be able to perform the job. Ability to operate a personal computer to perform simple accounting tasks such as account reconciliation, access the Federal Reserve Account and the Corporate Credit Union account. Some spreadsheet application knowledge desirable, but not absolutely essential. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.
    $47k-52k yearly est. Auto-Apply 47d ago
  • Assistant Branch Manager

    Michigan First 4.0company rating

    Canton, MI jobs

    Location : Address 1905 N. Canton Center Road Location : City Canton Location : Postal Code 48187 Responsibilities Branch Hours Monday - Friday: 10:00 a.m. - 7:00 p.m Saturday: 10:00 a.m. - 3:00 p.m. Sunday: Closed. Job Description Leader. Charismatic. Friendly. Problem solver. Team player. Does this sound like you? If so, we've got the perfect position for you as a Retail In-Store Assistant Branch Manager. As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so outstanding teamwork is a must. Our number one goal is to provide our members, and potential new members, with personalized solutions suited to their financial situations, so they can walk out feeling happy, satisfied, and worry-free. What You'll Do: Serve as a motivational leader and share your expertise in lending, investments and other banking products and services with members, potential members, and your team. Provide stellar service to Credit Union members. Ideal candidates will have a proven track record of delivering phenomenal service in a financial and/or retail environment and are comfortable with “needs-based” selling. Serve as a face for our brand. Happy, confident, positive - that's who we are. We want exceptional conversationalists with outgoing personalities that are passionate and enthusiastic about meeting and making connections with others. Manage the details. You'll be responsible for all or part of scheduling staff, assigning duties and priorities in accordance with Credit Union policies, principles and procedures, as assigned by the Branch Manager. Teach and inspire. Your teammates will look to you for guidance and you'll set the tone for branch success. Excellent interpersonal skills are a must! Share our services. Seek out and talk directly with in-store customers to evaluate their financial needs and see where our products fit in. Research. You'll make recommendations for new, improved or expanded products and services based on feedback from store customers. You'll also review other in-store operations to plan and direct sales programs that address emerging needs and potential members. Find better ways. Develop plans that increase material, machine, and team member efficiency. Lend a hand. The Branch Manager will rely on you to help them get the job done, and you'll assist them with completing other duties as assigned, including providing overall branch direction, coordination and evaluation in their absence. Crunch the numbers. You'll oversee the reporting and analysis of all transactions, goals and activities, and prepare branch reports and schedules required by headquarters or regulatory agencies. Aid with developing joint promotional opportunities with the retailer. Help conduct promotions. Support the Credit Union in promoting products and services, and lead team members to do the same. Ensure the branch image is favorable and reflects a sound and secure financial institution that employs prudent housekeeping procedures, safety measures, and provides a pleasant atmosphere for members, including privacy, confidentiality, and ease of use. Qualifications Education. Must have an associate's degree or two years of equivalent leadership experience with a bank or credit union. Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must. Outgoing, personable candidates. You must truly love people to work here. We're looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day. Critical thinking skills. We're looking for someone with creative and innovative problem identification and resolution skills. Coaching experience. Must have experience evaluating and making sound decisions on sales, service and other skill levels of team members, and a track record of successfully coaching team members to improve their skills. Must be able to work a flexible schedule, including weekends and early evenings. (Please note - Team members are only expected to work two Saturdays per month, and no Sundays. When scheduled to work on Saturdays, in addition to having Sunday off, team members will normally receive another day off during the weekday.) Communications skills. We're looking for top-notch skills, whether you're interacting in-person or through email, we want excellent communicators. Computer savvy professionals. Proficiency in Microsoft Word, Excel and PowerPoint is a plus! Cool, calm and collected personalities. In this role, it's vital you have the ability to multi-task and be flexible. Must be able to assist at any of our in-store locations to meet business needs. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.
    $47k-52k yearly est. Auto-Apply 60d+ ago
  • Assistant Branch Manager

    Michigan First 4.0company rating

    Jackson, MI jobs

    Location : Address 2777 Airport Rd Location : City Jackson Location : Postal Code 49202 Responsibilities Branch Hours Monday - Friday: 10:00 a.m. - 7:00 p.m Saturday: 10:00 a.m. - 3:00 p.m. Sunday: Closed. Job Description Leader. Charismatic. Friendly. Problem solver. Team player. Does this sound like you? If so, we've got the perfect position for you as a Retail In-Store Assistant Branch Manager. As a Retail In-Store Assistant Branch Manager at Michigan First Credit Union, you'll be challenged to deliver five-star service while building relationships with our members. We're a family here, so outstanding teamwork is a must. Our number one goal is to provide our members, and potential new members, with personalized solutions suited to their financial situations, so they can walk out feeling happy, satisfied, and worry-free. What You'll Do: Serve as a motivational leader and share your expertise in lending, investments and other banking products and services with members, potential members, and your team. Provide stellar service to Credit Union members. Ideal candidates will have a proven track record of delivering phenomenal service in a financial and/or retail environment and are comfortable with “needs-based” selling. Serve as a face for our brand. Happy, confident, positive - that's who we are. We want exceptional conversationalists with outgoing personalities that are passionate and enthusiastic about meeting and making connections with others. Manage the details. You'll be responsible for all or part of scheduling staff, assigning duties and priorities in accordance with Credit Union policies, principles and procedures, as assigned by the Branch Manager. Teach and inspire. Your teammates will look to you for guidance and you'll set the tone for branch success. Excellent interpersonal skills are a must! Share our services. Seek out and talk directly with in-store customers to evaluate their financial needs and see where our products fit in. Research. You'll make recommendations for new, improved or expanded products and services based on feedback from store customers. You'll also review other in-store operations to plan and direct sales programs that address emerging needs and potential members. Find better ways. Develop plans that increase material, machine, and team member efficiency. Lend a hand. The Branch Manager will rely on you to help them get the job done, and you'll assist them with completing other duties as assigned, including providing overall branch direction, coordination and evaluation in their absence. Crunch the numbers. You'll oversee the reporting and analysis of all transactions, goals and activities, and prepare branch reports and schedules required by headquarters or regulatory agencies. Aid with developing joint promotional opportunities with the retailer. Help conduct promotions. Support the Credit Union in promoting products and services, and lead team members to do the same. Ensure the branch image is favorable and reflects a sound and secure financial institution that employs prudent housekeeping procedures, safety measures, and provides a pleasant atmosphere for members, including privacy, confidentiality, and ease of use. Qualifications Education. Must have an associate's degree or two years of equivalent leadership experience with a bank or credit union. Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must. Outgoing, personable candidates. You must truly love people to work here. We're looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day. Critical thinking skills. We're looking for someone with creative and innovative problem identification and resolution skills. Coaching experience. Must have experience evaluating and making sound decisions on sales, service and other skill levels of team members, and a track record of successfully coaching team members to improve their skills. Must be able to work a flexible schedule, including weekends and early evenings. (Please note - Team members are only expected to work two Saturdays per month, and no Sundays. When scheduled to work on Saturdays, in addition to having Sunday off, team members will normally receive another day off during the weekday.) Communications skills. We're looking for top-notch skills, whether you're interacting in-person or through email, we want excellent communicators. Computer savvy professionals. Proficiency in Microsoft Word, Excel and PowerPoint is a plus! Cool, calm and collected personalities. In this role, it's vital you have the ability to multi-task and be flexible. Must be able to assist at any of our in-store locations to meet business needs. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.
    $47k-52k yearly est. Auto-Apply 5d ago
  • Assistant Branch Manager

    Michigan First 4.0company rating

    Lathrup Village, MI jobs

    Location : Address 27000 Evergreen Location : City Lathrup Village Location : Postal Code 48076 Responsibilities Reports to branch manager and assists in the operation of the branch office. Specific operational and member service activities as delegated by the branch manager, including direct supervision of the branch staff, as may be determined from time to time. Assumes full responsibility for the operation of the branch during any absence of the branch manager. Key Job Responsibilities: Responsible for all or part of the duties and responsibilities involved in scheduling and staffing, assignment of duties and priorities of completion in accordance with policies, principles, and procedures established by credit union and directly assigned to the branch manager. Works directly with members, external persons and representatives of associated industries (i.e., SEG's) to evaluate and promote improved and expanded services in area. Develops plans for efficient use of materials, machines, and team members. Reviews production costs and product quality, and modifies production and service delivery methods to maintain and enhance profitable operation of branch. Reviews rates and services of competing organizations. Recommends programs and services to retain existing members as well as develop new markets. Serves as a Loan Officer when required and assists in every department as may be required from time to time. Directs the preparation of branch reports and schedules required by Head Office or regulatory agencies. Becomes/is an advocate of the Michigan First culture, supporting diversity, philosophy and other credit union initiatives. Fosters a positive image of Michigan First via professional representation in all contacts and complies with all of Michigan First's mission and vision goals. Reflects each of the credit union's “Isms” in daily job performance. Learns and utilizes the EMEC way (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members and team members. Performs such other duties as may be delegated by the Branch Manager. Leadership Responsibilities: Manages subordinates who supervise team members in the teller/member services area. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities training team members, planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. Demonstrates a commitment to our “Leader Code of Conduct”. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have in-depth knowledge of all credit union services, operational policies and procedures, and is able to communicate this knowledge effectively to staff and members. At least three years of related experience and/or training at a supervisory level in a financial institution (i.e., Loan Manager, or Member Services Manager); or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of team members of organization, as well as to members, salespersons and other external persons. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be certified as a Notary Public for the purpose of verifying signatures, executing documents and obtaining information. Ability to operate a PC to access the credit union's accounting system and member account information. Basic input, output, error correction, general ledger account structure knowledge essential to be able to perform the job. Ability to operate a personal computer to perform simple accounting tasks such as account reconciliation, access the Federal Reserve Account and the Corporate Credit Union account. Some spreadsheet application knowledge desirable, but not absolutely essential. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.
    $48k-52k yearly est. Auto-Apply 9d ago
  • Branch Manager/Westland

    Community Financial Credit Union 3.6company rating

    Westland, MI jobs

    Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: The Branch Manager is charged with leading the delivery of exceptional member and team member experiences. This leader advocates, nurtures, and guides their team to promote and deliver on Community Financials' Member Engagement Manifesto, while removing obstacles and barriers to excellence. By setting the tone for branch performance and community engagement, this individual, along with their team, are proud CFCU representatives and recognized neighborhood advocates, working alongside local organizations that care about making our community better as much as we do. This position is responsible for overall branch functions and delivery, including but not limited to, member engagement, coaching and mentorship of staff for growth, and achieving the business and financial objectives of the credit union. This position has a starting annual rate of $65,500 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of a Branch People Leader can look like: Lead, Coach, and Inspire. Mentor and develop team members at all levels, fostering accountability, growth, and confidence. Cultivate a Culture of Excellence. Set clear standards of performance, ensuring both operational excellence and meaningful impact in every branch interaction demonstrating that the final mile counts. Drive Community Connection. Collaborate with internal teams to ensure the branch plays an active role in community events, partnerships, and initiatives that build financial confidence and empowerment. Ensure Trust and Compliance. Uphold the highest standards of security, compliance, and financial stewardship. Take ownership of ensuring the branch consistently follows all credit union policies, procedures, and regulatory requirements. Empower Branch Success. Guide the team in meeting and exceeding business, financial, and experience goals. Champion Employee Experience. Lead with empathy and vision to foster an inclusive, motivating, and supportive workplace where team members thrive, feel valued, and remain aligned with our shared purpose of being a trusted partner for life. What you bring to the table: High school diploma or equivalent. 4-6 years' experience in retail/member experience. 1 year of leadership experience. Demonstrated business acumen. Proven successful goal setting and achievements. Proficiency using Excel and Word. You might also have: 3 years of leadership experience. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
    $65.5k yearly Auto-Apply 22d ago
  • Branch Manager I - Royal Oak/Ferndale

    Vibe Credit Union 3.8company rating

    Ferndale, MI jobs

    Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose This position is responsible for ensuring outstanding service is delivered to both internal and external members. The foundation of this position is to develop an effective team to reach their highest potential through strong leadership and coaching. Branch Managers are entrusted to identify the financial needs of the member and recommend an appropriate credit union solution, all while providing quality service to members. Essential Duties * Promotes the Credit Union's culture, philosophy and values by developing each employee through coaching, training and employee development. * Monitors employees' performance; conducts performance reviews; provides continuous coaching and feedback. * Meets with employees regularly to review previous month's performance, set goals for performance and develops plans to improve upon employees' performance/success. * Ensures adequate staffing for efficient branch operation; maintains a highly motivated, well-trained staff; maintains effective employee relations. * Assists with preparation of the annual operating budget for the branch office and recommends improvement to equipment for improved efficiencies. * Assists in the development of the credit union's overall policies, procedures, goals and objectives. Participates in credit union committees and management meetings to enhance teamwork. * Responsible for exceptional member service to every member, every time by ensuring employees fulfill our service promise. * Ensures that the branch meets sales and service goals as established by the Credit Union. * Demonstrates enthusiastic support of our corporate mission, core values and long-term objectives. * Performs job duties within our bylaws, regulations, policies, established internal and external service standards and our work procedures. * Train and supervise branch staff. Assigns, directs, coordinates and reviews work performed by staff. * Must possess effective knowledge of the Credit Union's products and services and ensure employees possess the same. Promotes products and services by explaining features and benefits and determining members' needs. * Schedules and oversee activities of branch employees engaged in implementing credit union services. * Monitors office activity, assisting staff as needed and performs all duties related to member services, cash operations, lending and provides support to members and employees. * Delegates effectively and empowers subordinates to make decisions within their areas of responsibility. * Encourages and develops cooperation among all levels of employees. * Ensure branch is compliant with the Branch Internal Control Plan (which includes conducting surprise audits on the vault, cash dispensers, and teller drawers on a monthly basis and/or quarterly basis). * Ensures that the branch complies with local, state and federal regulations set forth by the NCUA and other regulatory agencies. * Responsible for ensuring entire branch team is trained and compliant with policy, procedures and regulations as related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), Customer Due Diligence (CDD) and Secure and Fair Enforcement for Mortgage Licensing Act (SAFE) daily to ensure compliance with current regulations. * Serves in a lending capacity by understanding the policies and procedures of lending and serving as a Loan Officer for the Credit Union. * Performs special assignments as needed. Education/Experience * Bachelor's degree in business administration, Finance or related field and/or equivalent combination of education and experience. * Two Years' management experience required. Skills/Abilities * Highly organized and the ability to work in a high-volume environment. * Strong leadership and coaching abilities. * Ability to keep up with current business trends with use of periodicals and professional journals. * Strong written and verbal communication to all levels in the credit union. Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
    $43k-51k yearly est. 60d+ ago
  • Branch Manager I - Royal Oak/Ferndale

    Vibe Credit Union 3.8company rating

    Ferndale, MI jobs

    Job Description Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity . We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be i nclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose This position is responsible for ensuring outstanding service is delivered to both internal and external members. The foundation of this position is to develop an effective team to reach their highest potential through strong leadership and coaching. Branch Managers are entrusted to identify the financial needs of the member and recommend an appropriate credit union solution, all while providing quality service to members. Essential Duties Promotes the Credit Union's culture, philosophy and values by developing each employee through coaching, training and employee development. Monitors employees' performance; conducts performance reviews; provides continuous coaching and feedback. Meets with employees regularly to review previous month's performance, set goals for performance and develops plans to improve upon employees' performance/success. Ensures adequate staffing for efficient branch operation; maintains a highly motivated, well-trained staff; maintains effective employee relations. Assists with preparation of the annual operating budget for the branch office and recommends improvement to equipment for improved efficiencies. Assists in the development of the credit union's overall policies, procedures, goals and objectives. Participates in credit union committees and management meetings to enhance teamwork. Responsible for exceptional member service to every member, every time by ensuring employees fulfill our service promise. Ensures that the branch meets sales and service goals as established by the Credit Union. Demonstrates enthusiastic support of our corporate mission, core values and long-term objectives. Performs job duties within our bylaws, regulations, policies, established internal and external service standards and our work procedures. Train and supervise branch staff. Assigns, directs, coordinates and reviews work performed by staff. Must possess effective knowledge of the Credit Union's products and services and ensure employees possess the same. Promotes products and services by explaining features and benefits and determining members' needs. Schedules and oversee activities of branch employees engaged in implementing credit union services. Monitors office activity, assisting staff as needed and performs all duties related to member services, cash operations, lending and provides support to members and employees. Delegates effectively and empowers subordinates to make decisions within their areas of responsibility. Encourages and develops cooperation among all levels of employees. Ensure branch is compliant with the Branch Internal Control Plan (which includes conducting surprise audits on the vault, cash dispensers, and teller drawers on a monthly basis and/or quarterly basis). Ensures that the branch complies with local, state and federal regulations set forth by the NCUA and other regulatory agencies. Responsible for ensuring entire branch team is trained and compliant with policy, procedures and regulations as related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), Customer Due Diligence (CDD) and Secure and Fair Enforcement for Mortgage Licensing Act (SAFE) daily to ensure compliance with current regulations. Serves in a lending capacity by understanding the policies and procedures of lending and serving as a Loan Officer for the Credit Union. Performs special assignments as needed. Education/Experience Bachelor's degree in business administration, Finance or related field and/or equivalent combination of education and experience. Two Years' management experience required. Skills/Abilities Highly organized and the ability to work in a high-volume environment. Strong leadership and coaching abilities. Ability to keep up with current business trends with use of periodicals and professional journals.
    $43k-51k yearly est. 1d ago
  • Future Opportunities - Retail Branch Manager

    Genisys Credit Union 4.1company rating

    Auburn Hills, MI jobs

    Sometimes the right opportunities are just around the corner! We invite you to submit an application so that we can stay in touch about future positions that may become available within Genisys. At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a future Branch Manager position at one of our many branches! This position has the opportunity to earn incentive pay. Position Purpose: Position requires responsibility for directing and administering the day-to-day sales and operational efforts of the Branch. Plans, directs, and manages the member services activities of the branch with oversight of a full range of products and services to members and prospective members through needs based selling. Holds direct responsibility as a leader/coach to achieve branch sales, business, financial and marketing goals, and to improve the share of market for the branch area. Oversees branch service quality, physical security, internal controls and audit integrity, and appearance. Job Duties (include but not limited to): Works with their Regional Manager, VP Sales & Service, and other Senior Team members, to develop, communicate, and implement branch sales plans and directives. Supervises work scheduling and workflow of daily routine operations. Addresses and resolves sales related problems. Implements and monitors sales and service quality plans. Implement credit union plans at the branch level to assure consistency and productivity commensurate with staffing levels, facilities, and market area. Addresses and resolves sales related problems. Implements and monitors sales and service quality plans. Implement credit union plans at the branch level to assure consistency and productivity commensurate with staffing levels, facilities, and market area. Supervises and assists with member services and teller functions. Provides leadership through effective coaching and communication. Conducts regular meetings with Branch employees to inform and train. Discusses areas needing improvement and changes in procedure: Monthly Observation Coaching, weekly one-on-one coaching, and weekly sales meetings. Ensures that members' requests and questions are promptly resolved Promotes branch business development and seeks to broaden member base, implements Credit Union member service quality standards and ensures adherence to service quality programs. Proactive in maintaining member satisfaction through branch employee knowledge levels, courtesy, appearance, responsiveness, accuracy, and communications. Handles unusual or difficult member situations beyond the scope of branch personnel. Works with HR to resolve serious personnel problems which are escalated to the Retail Branch Manager. Fills in and performs duties in Branch positions as needed. Qualifications: Bachelor's Degree required Two to five years of related experience in a financial institution, with a minimum of two years of supervisory experience Sales Experience Skills/Abilities: Strong interpersonal, leadership, and supervisory skills Well organized Attention to detail Ability to operate related computer applications and basic business equipment Good marketing skills Ability to maintain an effective and efficient work flow EOE M/F/Disability/Veteran
    $46k-55k yearly est. Auto-Apply 60d+ ago
  • Branch Manager

    Southern Michigan Bank & Trust 4.1company rating

    Sturgis, MI jobs

    Organizational Expectation Of Employee Adhere to organizational policies and procedures; act as a leader within and outside the organization; perform duties as workload necessitates; maintain a positive and respectful attitude; communicate regularly with supervisor/staff about department or branch issues; demonstrate flexible and efficient time management and an ability to prioritize workload; consistently report to work on time prepared to perform duties of the position; meet or exceed department productivity and efficiency standards; maintain confidentiality in reference to SMBT and its business, as well as the affairs of bank customers; attend and participate in staff, department, and other meetings, as required. All other duties and responsibilities are assigned. Summary To promote and support the strategic plan and mission of Southern Michigan Bank and Trust. Performs a variety of duties to provide outstanding customer service and to develop and retain customer relationships while explaining and delivering bank products and services. Directly supervising 1-20 employees. Maintain a profitable and efficient office and provide ongoing training and communication to staff. Essential Duties and Responsibilities Direct daily operational aspects of the branch Prepare and allocate budgeted funds Mentor, develop, and grow employees by providing training, coaching, developing, and motivation Assess the local market and identify current and prospective sales opportunities Develop and retain deposit growth Promptly address employee and customer satisfaction issues Qualifications and Experience Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Associate degree or equivalent from a two-year college or technical school; or two years of related experience and/or training; or equivalent combination of education and experience. Individuals should be skilled in interpersonal and business settings. The individual must possess empathetic listening and critical thinking skills, the ability to interact with a broad range of people in a helpful manner, and treat all internal and external customers with respect and dignity. Technical Skills Customer service Attentiveness to detail Basic computer skills General Math Skills Microsoft programs Assorted Jack Henry programs Web-based programs TCR, PTM, and coin machine knowledge People Skills This position is primarily responsible for growing and maintaining deposit growth, resolving problems, and pursuing sales opportunities. Required needs include but are not limited to, empathetic listening skills, strong personal skills along with a sincere desire to assist internal and external customers while maintaining confidentiality and protecting the bank's interests. Physical demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of the job, the employee is regularly required to stand, use hands to finger, handle or feel, reach with hands and arms, and talk and hear. The employee frequently is required to sit, stoop, kneel, crouch, or crawl. The employee is occasionally required to walk and climb or balance. The employee must occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Salary and Benefits Pay based on experience and performance Paid vacation Paid holidays 401(K) - bank sponsored Vision insurance Flexible spending account program for medical and/or childcare expenses Paid sick time Blue Cross/Blue Shield Medical - PPO Delta Dental Life insurance and AD&D Short-term and long-term disability Insurance waiver - salary credit for opting out of the medical plan
    $48k-60k yearly est. 60d+ ago
  • Branch Manager

    Zeal Credit Union 2.9company rating

    Assistant branch manager job at Zeal Credit Union

    Are you ready for a career that will provide you with a good work-life balance, a great family atmosphere, paid time off, and paid holidays? Do you enjoy interacting with community members, building trusted relationships, and assisting them with their financial needs? Here at Zeal Credit Union, we offer the ability to do just that, and much more. We have an opportunity for our Allen Park, Allen Park Drive-Thru, Taylor, and Woodhaven Branches. This branch manager position will oversee 3 branches plus the Allen Park Drive-Thru branch. About Zeal Credit Union: At Zeal Credit Union, we are passionate about our members, and we work hard every day to help them achieve their financial goals. Working at Zeal isn't just a job or a career; working at Zeal is a calling. So, what does it take to work at Zeal Credit Union? It takes Character, Empathy and Passion. These aren't just words to us; they are the core elements of our brand and the principles that guide everything we do. The Opportunity: The primary purpose of this position is to assist the credit union in achieving its service mission of building trusted relationships by providing our members with superior financial solutions and outstanding service. The Branch Manager leads their branch staff to achieve the strategic initiatives set forth for the branch by the credit union. The Branch Manager is responsible for the growth and development of the branch and its staff while ensuring compliance with the credit union's policies and procedures. As a Branch Manager you will: Essential Functions: * Monitors branch operating results relative to established objectives and ensures appropriate steps are taken to correct unsatisfactory conditions. * Developing forecasts, financial objectives, and business plans * Assess local market conditions and identify current and prospective sales opportunities. * Manage budget and allocate funds appropriately. * Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. * Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings. * Monitors all branch activities to ensure they are in compliance with established credit union policies and procedures. * Monitor, analyze and create branch metrics to determine branch performance toward strategic initiatives. * Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. * Represents the branch as appropriate in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups. Develops new business and expands credit union relationships. * Stay abreast of competing markets and provide reports on market movement and penetration. * Attends business functions during and after hours to increase visibility in the community. * Develops branch staff and coaching team on their potential career paths. * Manages branch staff which may include hiring, terminations, coaching, training, scheduling, and discipline while enforcing policies and procedures. Monitors responsibilities of Assistant Manager to ensure they are being completed efficiently and accurately. * Punctuality and regular onsite attendance. * Performs all other tasks and duties as assigned. Job Qualifications Required: * Bachelor's Degree or equivalent * 5-7 years leadership experience * Familiarity with the industry's rules and regulations * Ability to meet sales targets and production goals * Excellent organizational skills * Results driven and member focused * Experience with branch profitability, planning, sales goals, coaching and development in a financial institution such as a bank or credit union * Strong interpersonal, communication, organizational, customer service skills, and attention to detail * Knowledge and/or training, and compliance with Laws and Regulations pertaining to BSA/AML/OFAC We respect your time, so we've made the application short and sweet! We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.
    $45k-58k yearly est. 19d ago

Learn more about Zeal Credit Union jobs