Zeal Credit Union jobs in Livonia, MI

Join Zeal Credit Union in Livonia, MI, as our Vice President of Marketing, where your strategic vision will directly impact our member experience and drive the credit union's growth. This onsite role located at our corporate headquarters in Livonia, Michigan provides a unique opportunity to collaborate with passionate team members in a fun, high-performance environment. You will immerse yourself in innovative marketing development initiatives that prioritize the needs of our members, ensuring their financial journeys are supported and enriched. This position is perfect for problem solvers and empathetic leaders who are eager to implement forward-thinking strategies that resonate with our community. Your character and passion for marketing will shine as you craft campaigns that not only elevate our brand but also strengthen relationships with our members. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Paid Holidays. If you seek a role that combines strategic marketing with collaborative efforts and a commitment to excellence, this is the opportunity you've been waiting for. Your role as a Vice President of Marketing As the Vice President of Marketing at Zeal Credit Union, you will lead the development and execution of comprehensive marketing strategies that align with our organizational goals and mission. Your focus will be on enhancing brand awareness, member engagement, and driving growth through diverse marketing channels. You will develop enterprise brand equity, membership expansion, and innovative product growth strategies while ensuring they are in sync with our strategic objectives. Regular analysis of marketing campaign performance using key performance indicators like ROI, conversion rates, and engagement metrics will be essential. You will also direct the organization's website and social media strategy, ensuring a vibrant online presence that fosters brand building and member engagement. By understanding customer journey maps and leveraging thorough project management expertise, you'll formulate a cohesive business intelligence strategy that empowers data-driven decisions, paving the way for strategic success across the credit union. Are you the vp of marketing we're looking for? To thrive as the Vice President of Marketing at Zeal Credit Union, you will need a robust skill set and extensive experience. A bachelor's degree in marketing, communications, business, or a related field, coupled with at least 10 years of experience, is essential. Your proven track record in developing and implementing strategic marketing plans will demonstrate your ability to drive growth beyond average expectations. Hands-on expertise in branding, project management, product development, and both digital and traditional marketing is crucial. You should be an effective division leader with experience in personnel management, budget development, and bottom-line performance. As a strategic thinker, you will possess the ability to craft innovative strategies while executing tactical decisions promptly. Your capacity to navigate a fast-paced environment with shifting priorities and tight deadlines will be vital. Additionally, your ability to inspire others, build effective teams, and communicate effectively will ensure success in this dynamic and member-focused role. Knowledge and skills required for the position are: * 10+ years of experience * Bachelor's degree in marketing, communications, business, or related field. * Experience in developing and implementing strategic marketing plans with strong evidence of growth over average. * Hands-on experience with branding, project management, product development, digital and traditional marketing, printing and production. * Experience as a division leader, having responsibility for planning, personnel management, budget development and bottom-line performance. * Strategic thinker with the ability to build innovative strategies combined with tactical ability to execute. * Demonstrated ability to operate effectively in an environment of multiple and shifting priorities, high urgency, and tight deadlines. Ability to analyze, decide, and act quickly. * Demonstrated ability to inspire others and build effective teams, as well as being a strategic thinker and an excellent communicator Get started with our team! So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! Zeal Credit Union is proud to provide equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity . We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be i nclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose Serve members by completing account transactions accurately while enhancing our members' financial lives by offering appropriate products and services. Essential Duties Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries. Process mail and night drop transactions. Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds. Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation. Promote, educate and cross-sell credit union products and services. Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc. Participate in the sales and service program to meet individual, branch and corporate expectations and goals. Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location. Must be willing to assist at other branch locations as needed. Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD). Must possess effective knowledge of Vibe Credit Union's products and services. Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers. Maintains privacy of member account information. Completes all required reports and daily assigned responsibilities. Attends meetings as required. Ensures that work area and branch is clean, secure and well maintained. Assumes responsibility and performs other special assignments as needed. Education/Experience High School graduate or equivalent Skills/Abilities Strong customer service and sales skills. Ability to multi-task and work well under pressure. Good communication skills, professional appearance and a positive attitude. Possess good analytical skills. Ability to efficiently operate a windows-based PC and business equipment. Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Electronic Services Fraud Specialist position available at our Home Office in Auburn Hills. Position Purpose: Responsible for researching and resolving card fraud cases and disputes and decisioning fraud cases to be distributed to the ES team. Assists with filing chargebacks, SAFE reporting, reviewing representment documentation, denying member fraud cases and removing member credits. Completes related reports and maintains tracking for card fraud and dispute cases. Provides support for branches and members by phone and email. Performs other related clerical duties as required. Job Duties (include but not limited to): Researches fraud cases and disputes with members and merchants to determine what action can be taken with the case. This includes contacting merchants and members to obtain additional information and documentation by phone, email, and regular mail. Assists in reviewing representment documentation as needed to determine the outcome of a case and makes GL and member account adjustments as needed. Calls members to decline fraud cases as needed and removes member credits. Maintains tracking for card fraud and dispute cases. Reads and comprehends all rules, regulations, and updates that come in from VISA, Mastercard, CO-OP Network, and other industry sources. Maintains a working knowledge of credit cards, debit cards, ATMs, Online Banking, Mobile Banking, and Remote Deposit to assist with members, and branch phone calls. Qualifications: High school graduate or equivalent. Thorough knowledge of card processing procedures and requirements. One to two years of related experience required. Skills and Abilities: Excellent communication and public relations skills. Able to analyze accounts. Attentive to detail. Well organized. Benefits: Vacation and Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Paid Tuition to $5000 per year Bereavement Pay Holiday pay at 8 hours per observed holiday 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity . We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be i nclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Your Role: Connection Center Specialist As a Digital Services Specialist, you'll be the go-to expert for members across all digital channels-phone, email, chat, text, and video. You'll provide timely, accurate information, resolve issues, and make value-added referrals that enhance the member experience. Your tech-savvy skills and problem-solving mindset will help members navigate everything from account management to fraud prevention. What You'll Do Connect & Communicate: Engage with members across multiple channels, clearly explaining the benefits of Vibe's products and services. Solve Problems: Identify needs, research issues, and provide effective solutions or alternatives. Support Accounts: Assist with transactions, loan inquiries, debit/credit card issues, and account adjustments. Promote & Cross-Sell: Build relationships and recommend products that align with members' goals. Onboard Members: Process new memberships and guide members through savings accounts, CDs, and lending products. Protect Members: Serve as the first line of defense against fraud, monitoring accounts and implementing security protocols. Tech Support: Help members troubleshoot issues with browsers, mobile apps, and online banking tools. Drive Results: Actively participate in cross-selling programs and meet all established sales and service goals. Ensure Compliance: Follow BSA, AML, CIP, and CDD regulations daily. Lead Solutions: Act as an escalation point for complex issues and make sound decisions aligned with credit union policies. Collaborate: Keep your manager informed and support marketing promotions by sharing new products and services. What We're Looking For Education: High school diploma or equivalent. Experience: Customer service experience preferred; call center and lending knowledge a plus. Skills: Strong communication, organizational ability, multitasking, and tech-savvy problem-solving. Attitude: Professional, adaptable, and ready to work in a fast-paced environment. Why You'll Love It Here A culture that values service, innovation, and growth. Opportunities to learn, lead, and make an impact. A supportive team environment that celebrates success. 📌 Want all the details? Read our attached Job Description and learn more about this exciting opportunity! Apply today and help us create opportunities that matter!

B2 - Band B MRP 2 The IRA/Investment Specialists' roll is to manage and maintain the Lake Trust IRA program as well as various specialty accounts. Also to advise and deepen members' relationship with Lake Trust by offering other products and services. Coordinate with Financial Life Planning regarding IRAs, certificates and other investments as appropriate. Assist in training & supporting Onstage staff with member needs concerning IRAs, CD's, trusts, representative payee, conservatorships, Powers of Attorney, estates and other specialty accounts. Work closely with our Compliance & Legal areas in keeping all deposit disclosures compliant. Responsibilities include reviewing, validating and submitting tax reporting forms to members and the IRS on all deposit accounts. What You'll Do * Validate and quality check IRA work that has been done by the On-Stage staff and give feedback as needed. * Phone support for Onstage staff on IRAs and specialty accounts (trust, conservator, rep payee, estate accounts). * Compile and conduct IRA Training updates for Onstage staff, as needed. Also conduct IRA training for new staff when requested by Learning & Development. * Attend IRA webinars/seminars to stay updated on any IRA compliance/rule changes. * Answer HelpDesk, phone calls and email requests submitted by staff. * Work closely with the IS area to coordinate tax reporting validation to members and the IRS. * Develop, update, maintain & communicate IRA procedures to Onstage staff and assure updates are made in Currents. * Assist members by phone. * Process any manual IRA required distributions which cannot be done electronically. Review RMD distributions and assure they are done in a timely manner and by IRS deadlines. Assure all tax reporting documents are sent to members and the IRS by defined dates. * Coordinate with Financial Life Planning to provide seamless services to our members. When possible attend seminars to provide an onsite credit union presence. * Assist and coordinate with Financial Life Planning in updating information for Onstage staff. * Coordinate with Member Service department staff to ensure appropriate coverage needs for department duties are maintained across split schedules; assist other department reps (including Mail Services and Treasury Support) and other department specialists as needed; perform other duties within the full Member Service Support business unit as assigned/requested (such as may arise in the Virtual Solutions & Records area.) * Support department and branch disaster recovery planning and procedures and assist with disaster recovery plan testing. * Serve on various teams (i.e. the MS Procedures Team & the Deceased Team) and participate in projects as assigned. * Perform other job duties within the Member Service area as may be assigned/requested. What You'll Bring * Requires a high school diploma or GED. * Requires two or more years of similar or related experience with a financial institution. * IRA and investment knowledge and experience preferred. * A strong working knowledge of Microsoft Outlook, Word, PowerPoint and Excel. * Strong time management skills. * Effective verbal and written communication skills. * Proven ability to support a strong member service focused and teamwork culture. What You'll Get We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy: * Working with an energetic team focused on making our members wildly successful * An opportunity to work with others that have your back every step of the way * Opportunities to make a difference both inside and outside of our walls * Being treated like you are more than the work you do

Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose This position is responsible for ensuring outstanding service is delivered to both internal and external members. The foundation of this position is to develop an effective team to reach their highest potential through strong leadership and coaching. Branch Managers are entrusted to identify the financial needs of the member and recommend an appropriate credit union solution, all while providing quality service to members. Essential Duties * Promotes the Credit Union's culture, philosophy and values by developing each employee through coaching, training and employee development. * Monitors employees' performance; conducts performance reviews; provides continuous coaching and feedback. * Meets with employees regularly to review previous month's performance, set goals for performance and develops plans to improve upon employees' performance/success. * Ensures adequate staffing for efficient branch operation; maintains a highly motivated, well-trained staff; maintains effective employee relations. * Assists with preparation of the annual operating budget for the branch office and recommends improvement to equipment for improved efficiencies. * Assists in the development of the credit union's overall policies, procedures, goals and objectives. Participates in credit union committees and management meetings to enhance teamwork. * Responsible for exceptional member service to every member, every time by ensuring employees fulfill our service promise. * Ensures that the branch meets sales and service goals as established by the Credit Union. * Demonstrates enthusiastic support of our corporate mission, core values and long-term objectives. * Performs job duties within our bylaws, regulations, policies, established internal and external service standards and our work procedures. * Train and supervise branch staff. Assigns, directs, coordinates and reviews work performed by staff. * Must possess effective knowledge of the Credit Union's products and services and ensure employees possess the same. Promotes products and services by explaining features and benefits and determining members' needs. * Schedules and oversee activities of branch employees engaged in implementing credit union services. * Monitors office activity, assisting staff as needed and performs all duties related to member services, cash operations, lending and provides support to members and employees. * Delegates effectively and empowers subordinates to make decisions within their areas of responsibility. * Encourages and develops cooperation among all levels of employees. * Ensure branch is compliant with the Branch Internal Control Plan (which includes conducting surprise audits on the vault, cash dispensers, and teller drawers on a monthly basis and/or quarterly basis). * Ensures that the branch complies with local, state and federal regulations set forth by the NCUA and other regulatory agencies. * Responsible for ensuring entire branch team is trained and compliant with policy, procedures and regulations as related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), Customer Due Diligence (CDD) and Secure and Fair Enforcement for Mortgage Licensing Act (SAFE) daily to ensure compliance with current regulations. * Serves in a lending capacity by understanding the policies and procedures of lending and serving as a Loan Officer for the Credit Union. * Performs special assignments as needed. Education/Experience * Bachelor's degree in business administration, Finance or related field and/or equivalent combination of education and experience. * Two Years' management experience required. Skills/Abilities * Highly organized and the ability to work in a high-volume environment. * Strong leadership and coaching abilities. * Ability to keep up with current business trends with use of periodicals and professional journals. * Strong written and verbal communication to all levels in the credit union. Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Loan Processing Specialist position at our Home Office in Auburn Hills. This position works closely with consumer loans . Job Duties (include but not limited to): Provide support in overseeing and maintaining the Credit Union's CPI program, work with the Credit Union's partner in developing training material in order to train and assist staff and branches with necessary delivery of the product. Review and manage reports on a daily basis to verify lien placement has been perfected. Lien placement includes titles to vehicles, boat mortgages, as well as Uniform Commercial Code statements (UCC-1). Follow through with appropriate steps to ensure the credit union's lien has been perfected if it has not been placed. This may include calling members, other lender lien holders, Secretary of State or Department of Motor Vehicles, or other third parties involved in the loan transaction. Interact with members via phone, e-mail and other media as appropriate. Answer member questions concerning their accounts and Credit Union services. Perform file maintenance on members' accounts as necessary. Process termination statements and lien releases when non real estate consumer loans are paid in full. Qualifications: High School Diploma Required or equivalent. Minimum of one year of similar job experience preferred. Knowledge of loan and lien placement practices. Detailed knowledge of Microsoft Excel or Google Sheet to create and maintain databases as needed. Skills/Abilities: Self-starter with an ability to work independently. Strong research and problem resolution skills. Strong attention to detail. Ability to work well in a positive team environment. Strong typing abilities. Good verbal public relations skills. Benefits: Vacation and Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Paid Tuition to $5000 per year Bereavement Pay Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include: * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life balance Job Summary Assist with completion of the internal audit plan for the credit union by performing operational and compliance audits of various Credit Union functions and departments. Identify related risks and verify mitigating controls in place. Assist in internal audit planning and report writing. Identify areas for process improvement and efficiencies. Provide guidance in the development of alternative solutions or implementation of corrective actions. Maintain all organizational and professional ethical standards and complete all internal audit work in compliance with The IIA's International Standards for the Professional Practice of Internal Auditing. What You'll Do * Assist with completion of risk based internal audit plan by performing fieldwork, evaluating the effectiveness of controls, assisting with planning and wrap up activities. * Review credit union controls, document processes, identify areas needing improvement, and suggest solutions for process efficiencies. * Assist with audit completion and report writing. Participate in exit interviews and walkthroughs with audited departments. * Develop and maintain an understanding of all aspects of credit union operations and related risks and controls. * Act as a consultant for internal departments related to risk and control and process efficiency. * Provide assistance with monitoring outstanding audit/exam findings * Complete review notes in a timely manner. * Remain current on internal audit standards and guidance, as well as financial institution regulations. * Pursue professional development opportunities, including external and internal training and professional association memberships. * Maintain objectivity and independence. * Assist with special projects as needed. * Perform other duties and responsibilities as required or assigned. What You'll Bring * Previous work experience in a financial institution preferred. * Bachelor's degree in business administration, Accounting or Finance OR equivalent in work experience (3-4 years of internal audit related experience) * Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or working towards a CIA is a plus. * Able to manage and execute multiple complex projects within required timelines and expectations. * Understanding of both Credit Union policies and procedures as well as a working knowledge of regulatory requirements for both deposit and lending products. * A record of strong communications, analytical, organizational, project management and planning skills. * QUALITY AND CONTINUOUS IMPROVEMENT: Committed to high quality outcomes. Uses formal and informal tools and techniques to achieve operational excellence. Maintains a constant focus on efforts to improve quality and efficiency of work processes. Challenges the status quo to identify new possibilities. * PURSUING SELF-DEVELOPMENT: Continuously seeks new ways and different ideas/points of view. Committed to high quality outcomes. * COMMUNICATING OPENLY AND HONESTLY: Proactively provides information and resources to other departments and other levels. Shares useful information with the team in an open and honest manner. Confidently expresses own opinions and beliefs. Provides insight and offers knowledge and experience. Presents things in a balanced and constructive way. Asks good questions. Listens to understand the other point of view. Promotes two-way dialogue. * COLLABORATION: Contributes to team performance by collaborating on projects with team members and across organizational boundaries. Creates team spirit and supports team members. * DEMONSTRATES SUPPORT OF THE LAKE TRUST VALUES, STRATEGY, AND BRAND PROMISE: Actively promotes and aligns actions with Lake Trust strategic goals, values and Brand Promise; participates in setting and achieving team goals that contribute to the overall goals of Lake Trust What You'll Get * Ability to collaborate and build a sense of togetherness that contributes to a positive work environment. * Being open to change and embracing new opportunities can lead to diverse experiences and career advancement. * By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.

Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose The Compliance Manager must be passionate about the credit union culture and demonstrate service excellence through their communication and compliance programming. This position will focus on identification, analysis and management of compliance requirements that affect all business areas of the Credit Union, while also providing oversight of the Quality Assurance team to ensure operational integrity and member data protection. Areas of responsibility include development and oversight of the compliance management system and the quality assurance reviews of loan, share, and member account activities. The Compliance Manager should be prepared to embrace change and provide support for others as technology and service improvements are implemented. This person must be able to manage multiple responsibilities/projects simultaneously, lead and develop team members and foster a culture of accountability and growth. Organization, positivity and flexibility are a must. Essential Duties * Serve as a subject matter expert for internal compliance related questions. * Maintain required reporting of BSA and other regulatory mandates. * Conduct branch compliance audits on a periodic basis. * Assist in resolution of member issues as needed. * Monitor regulatory environment for new regulations and changes to existing regulations. * Serve as a subject matter expert for team members when servicing fiduciary and special accounts. * Serve as a subject matter expert for Accounting staff on ACH and check compliance. * Collaborate on projects, as needed, to ensure that compliance issues are addressed throughout the project lifecycle. * Research and assess regulations and recommend remedial action. * Remain current on knowledge of new and emerging risks and threats presented in the financial service industry. * Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training, or correcting the employees' performance. * Provide leadership and direction to the Quality Assurance team, ensuring reviews and audits are completed accurately, timely, and in alignment with regulatory and internal compliance standards. * Oversee day-to-day operations of the Quality Assurance function, including quality control reviews of loan, share, IRA, and deceased accounts, while ensuring risk is effectively mitigated. * Monitor QA findings and collaborate with business units to identify root causes, implement corrective actions, and institutionalize process improvements. * Foster a culture of learning and development within the QA team by coaching, mentoring, and creating growth opportunities that align with Vibe's values. * Champion the integration of compliance and quality assurance efforts, ensuring that both functions work in tandem to protect members, safeguard data, and elevate operational excellence. * Other duties may be assigned. Education/Experience * Bachelor's Degree in Business Administration, or equivalent experience preferred. * Minimum of three years compliance experience. * Certification in BSA and Compliance. Skills/Abilities * Strong analytical skills, to analyze appropriate security controls. * Effective written and verbal communication skills. * Ability to interact cross functionally with all levels of personnel. * Ability to travel. Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

Join Zeal Credit Union as a Full-Time Asset Recovery Coordinator and immerse yourself in a dynamic, onsite role based in Livonia, MI, that is crucial to our mission. We're looking for an Asset Recovery Coordinator who can combine professionalism and empathy to support members in resolving their account balances. You'll engage with members in a respectful, understanding manner, recognizing that every financial situation is unique. Your ability to listen, empathize, and collaborate on workable solutions will be essential to our member-centered approach. This position provides credit analysis and debt management counseling to improve members' financial lives by establishing savings plans, minimizing debt, or preventing collections action. This position requires extensive experience with a collection background and will work through the forbearance, modification, or legal process as an alternative to the traditional collection methods. Your day to day as an Asset Recovery Coordinator As a Full-Time Asset Recovery Coordinator at Zeal Credit Union, you will be at the forefront of overseeing collection efforts, focusing on innovative strategies to prevent foreclosure through forbearance and loan modifications. You will manage the OREO property portfolio and navigate complex issues related to bankruptcy, judgments, and levies. Maintaining accurate reporting of recovery accounts and managing the repossession portfolio will be key responsibilities, along with preparing documentation for legal initiatives. You'll collaborate with team members to develop credit solutions tailored to our members' needs while keeping meticulous records on delinquent accounts and facilitating insurance claims for various loans. Your negotiation skills will come into play as you seek optimal resolutions for both vendors and members. Punctuality and regular onsite attendance are essential, as you perform various tasks to support the credit union's mission and ensure effective recovery efforts. Does this sound like you? To excel as a Full-Time Asset Recovery Coordinator at Zeal Credit Union, you will need the following knowledge and skills requirements: * 1 to 3 years of similar or related experience. * High school education or GED * Extensive knowledge of collection regulations including but not limited to: MLA, SCRA, FCRA, FDCPA, Bankruptcy Code * Intermediate knowledge of Microsoft Suite products * Strong verbal and written communication skills * Excellent member service skills * Results oriented, with the ability to work independently * Punctuality and regular onsite attendance Are you ready for an exciting opportunity? If you think this job aligns with your requirements, then submitting an application is simple. Good luck! We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.

More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life balance Job Summary Position is responsible for reviewing past due consumer accounts to determine delinquency level and appropriate collection activity. Handle legal, bankruptcy, repossession and charge off accounts with the goal of protecting the Credit Union's interest. Process garnishments and levies to remain in federal and state compliance. Credit Solutions Specialist may be assigned specialized functions as a primary responsibility or as a back-up responsibility. Maintain positive interaction with internal and external members and ensure the experience is reflective of the spirit of our brand. What You'll Do * Makes a high volume of telephone calls pre department standard to members regarding the collection of delinquent accounts/loans and negative shares. * Work assigned, low delinquency collection queues on a weekly basis by contacting members by phone or mail to establish the reason for past due payment(s) and obtain promises to pay on past due amounts owed. Help educate members on financial responsibility. * Issue collection letters where appropriate * Performs the necessary follow up with members who have not met the terms of repayment. What You'll Bring * High School diploma (GED) required. * Zero to two (0-2) years of collection experience preferred or / 5-years financial experience preferred * Certified in financial counseling preferred. * Proven ability to support a strong member/customer service culture. * Knowledgeable of all federal and state regulations and statutes i.e., FCRA, FDCPA, SCRA, Reg. Z, Reg. P, Statute of Limitations, etc. What You'll Get We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy: * Working with an energetic team focused on making our members wildly successful * An opportunity to work with others that have your back every step of the way * Opportunities to make a difference both inside and outside of our walls * Being treated like you are more than the work you do * Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

Vibe Credit Union Associate Director Program As part of our continued commitment to leadership development and long-term strategic sustainability, we are excited to introduce the Associate Director Program at Vibe Credit Union. This initiative is designed to identify, mentor, and prepare qualified individuals for future service on our Board of Directors. The program will offer emerging leaders an opportunity to gain firsthand insight into board governance, credit union operations, and the strategic responsibilities of board leadership. By investing in this program, we aim to ensure Vibe Credit Union remains strong, diverse, and forward-looking in its governance practices. Definition of an Associate Director An Associate Director of Vibe Credit Union is a member in good standing who has demonstrated a strong interest in actively participating in the credit union's governance. Recruiting Process for an Associate Director * All members of the Official Family, Senior Leadership Team, and Branch Managers are encouraged to identify individuals-whether members or community leaders within Vibe's service area-who may be * interested in and well-suited for the Associate Director Program. Additionally, the Marketing Department * may promote the program through the credit union newsletter or pursue other outreach efforts, as approved by the Associate Director Committee, to raise awareness and attract qualified candidates. Becoming an Candidate for Associate Director * Invitation to the Associate Director Program. A member may request participation in the Associate * Director Program by submitting a letter of interest or may receive an invitation from the Associate Director Committee. The Associate Director Committee shall be composed of one representative appointed by the Board of Directors, one representative appointed by the executive management team, and any additional * individuals designated by the Board. The current standing members of the Associate Director Committee are appointed by the Chair from the Board of Directors, and CEO/President. * Application Materials and Background Check. To be considered, the member must submit a resume, and volunteer application. Additionally, the member must consent to Vibe Credit Union conducting a reasonable background check to verify qualifications. This includes, but is not limited to, authorization for Vibe Credit Union to obtain a consumer report and confirmation of bondability. * Eligibility Questionnaire. All prospective candidates must complete an eligibility questionnaire as part of the application process. * Candidacy Invitation. Upon review and approval by the Associate Director Committee, a member may be formally invited to become a candidate for the Associate Director Program. Eligibility Requirements for Candidates * The individual must be a member of Vibe Credit Union in good standing. A "member in good standing" is defined as someone who maintains at least one share account and has had no loan delinquencies-either personally or as a cosigner-within the previous 24 months. * The individual must be deemed an acceptable bonding risk by a bonding company licensed to operate in the State of Michigan. * The individual must not have been removed from any position as a director, officer, or employee of a * financial institution by a federal regulator, a state regulator (excluding the Director of the Department of Insurance and Financial Services), or by a court of competent jurisdiction. * The individual must not have been convicted of any crime involving dishonesty or breach of trust. * The individual must not be habitually negligent in fulfilling financial obligations to the credit union or other creditors. "Habitually negligent" is defined as having no reported delinquencies in the past 24 months, no bankruptcy filings in the past seven years, and no more than two missed payments to any creditor within any twelve-month period. * The individual must not have been convicted by, or found in violation by, a court of competent jurisdiction or the commissioner, of any law of the State of Michigan that is enforced or administered by the commissioner. * If an individual ceases to meet any of these eligibility requirements while serving as a Candidate or Associate Director, he or she shall be immediately removed from that position. * If an Associate Directors fails to attend three (3) consecutive regular Board meetings, the position may be declared vacant. Responsibilities of a Associate Director * Associate Directors are expected to review, understand, and agree to abide by the Board of Directors * Responsibility Policy, which is established in accordance with the Michigan Credit Union Act. They must also sign the Associate Director Candidate Confidentiality Agreement as well as the Volunteer Service Agreement. * Associate Directors are to maintain a high level of professionalism during Board meetings, events, and other activities to which they are invited. They are encouraged to actively participate in discussions, offering insight and perspective on behalf of the membership and in alignment with Vibe's vision, strategic direction, and commitment to safety and soundness. While Associate Directors contribute meaningfully to dialogue, they do not hold voting privileges at Board of Directors meetings.

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Collector position at our Home Office in Auburn Hills, MI. Position Purpose: Responsible for performing collection activities associated with various delinquent member accounts, including credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies in a professional, fair, and lawful manner. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts and ensure that the Credit Union's professional image is maintained. Job Duties (include but not limited to): Maintain member contact and handle telephone calls on delinquent and charged-off loan accounts Maintain delinquency notices and contact members to resolve their delinquent status Maintain follow-up on delinquent accounts Performs skip tracing activities Qualifications: High school graduate or equivalent Minimum 3 years of related collection experience Skills/Abilities: Accuracy and thoroughness in work Excellent communication, telephone and public relation skills Ability to work well independently Ability to work well in stressful situations Ability to operate related computer applications and business equipment Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Paid Tuition to $5000 per year Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

Join the Vibe Team! Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity . We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be i nclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Your Role: Lending Manager You'll lead Vibe CU's Lending Program ensuring every member enjoys an exceptional experience. From guiding a talented team to collaborating with senior leadership, you'll play a key role in delivering seamless lending solutions. What You'll Do Lead & Inspire: Manage the consumer lending and real estate departments and coach your team to success. Drive Strategy: Partner with senior leadership to develop innovative lending strategies. Deliver Excellence: Oversee consumer home equity and indirect loans with precision and care. Stay Ahead: Keep up with industry trends, regulations, and technology. Promote Growth: Recommend products and services that benefit members and strengthen Vibe. Hands-On Leadership: Provide underwriting support and make decisions on complex loan requests. Champion Compliance: Ensure adherence to BSA, AML, CIP, and CDD regulations daily. Achieve Results: Meet all established sales and service goals set by the credit union. What We're Looking For Experience: 5+ years in consumer, real estate, and indirect lending or banking, with proven leadership skills. Knowledge: Strong understanding of lending policies, underwriting guidelines, risk portfolio management and regulations. Skills: Exceptional leadership, communication, and multitasking abilities. Bonus: Familiarity with real estate and loan operations. Why You'll Love It Here A culture built on inclusivity and growth. Opportunities to lead, innovate, and make an impact. A collaborative team environment-whether in-office or remote. 📌 Want all the details? Read our attached Job Description and learn more about this exciting opportunity! Apply today and help us create opportunities that matter!

Join the Vibe Team! Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Your Role: Member Services Representative As a Member Services Representative, you'll be the friendly face of Vibe, assisting members with a wide range of services-from opening accounts and renewing CDs to processing loans and recommending products that make life easier. Your goal? Deliver outstanding service while meeting all established sales and service goals set by the credit union. What You'll Do * Be the Expert: Open accounts, renew CDs, and handle account maintenance with confidence. * Build Relationships: Communicate the benefits of Vibe products and actively cross-sell services that help members succeed. * Support Lending: Process, underwrite, and disburse loan requests while ensuring compliance. * Solve Problems: Respond to member inquiries and provide effective solutions. * Stay Organized: Complete daily, monthly, and quarterly reports accurately. * Be Flexible: Adapt to branch scheduling needs and assist with teller transactions when needed. * Ensure Compliance: Follow BSA, AML, CIP, and CDD regulations every day. * Go Above & Beyond: Provide notary and signature guarantee services and assist with special assignments. What We're Looking For * Education: High school diploma or equivalent. * Experience: Customer or member service experience preferred. * Skills: Strong communication, multitasking ability, and a professional attitude. * Sales Savvy: Comfortable recommending products and meeting performance goals. Why You'll Love It Here * A culture that values service, growth, and community. * Opportunities to learn, lead, and make an impact. * A supportive team environment that celebrates success. Want all the details? Read our attached Job Description and learn more about this exciting opportunity! Apply today and help us create opportunities that matter!

Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity . We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be i nclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose The Vice President of Enterprise Solutions is a strategic technology leader responsible for overseeing the administration, optimization, and innovation of the credit union's enterprise applications. This includes the core banking platform, member relationship management (CRM) system, document management system, enterprise project management, and software development initiatives. This role ensures that all enterprise systems are aligned with organizational goals, regulatory requirements, and member service excellence. The VP will lead cross-functional teams to deliver scalable, secure, and efficient technology solutions that support operational effectiveness and digital transformation. By fostering collaboration between IT, business units, and vendors, the VP of Enterprise Solutions will drive continuous improvement, and system integration across the organization. The VP of Enterprise Solutions is strategically designed as a steppingstone for an executive leadership role within our organization. This position acts as a deliberate and integral part of our succession planning process. Essential Duties Develop and execute the enterprise solutions strategy aligned with the credit union's business objectives and digital transformation goals Collaborate with executive leadership and peers to identify technology opportunities that enhance member experience and operational efficiency. Ensure system integrity, scalability, and compliance with regulatory and security standards. Lead the enterprise project management office, ensuring successful delivery of technology initiatives on time, within scope and budget. Establish and maintain governance frameworks for project prioritization, resource allocation and risk management. Direct internal software development team and external vendors to deliver custom solutions that meet business needs Promote appropriate methodologies and DevOps practices Build and mentor a high performing team Foster a culture of innovation, accountability and continuous learning Ensure enterprise applications adhere to security best practices, regulatory requirements and internal policies. Collaborate with IT leadership to mitigate risks and respond to audits and examinations. Lead the selection, negotiation, and management of contracts with technology partners. Ensure compliance with procurement policies, risk management and regulatory requirements in all vendor engagements. Serve as a key member of the leadership team, collaborating with executives to shape business direction and provide insight on how technology solutions drive organizational success. Education/Experience Bachelor's degree in related field 10+ years of progressive experience in IT leadership roles, with at least 5 years in senior management overseeing enterprise applications Strong understanding of credit union operation, regulatory requirements, and member service models. Experience with working with financial technology vendors and platforms specific to the credit union industry Demonstrated success in leading large-scale enterprise projects and portfolio management Experience with a variety of project management methodologies and tools Experience with strategic oversight of software development teams, APIs and system integration Skills/Abilities Demonstrates the ability to develop and execute long-term, data-informed strategies that align with organizational goals, drive growth, and position Vibe for sustained success. Communicates with clarity, confidence, and credibility in executive and board settings, providing strategic insight, influencing key decisions, and creating alignment across stakeholders. Builds strong relationships and collaborates effectively across technical and non-technical teams to achieve shared objectives. Demonstrates strong emotional intelligence with the ability to understand and manage personal and team dynamics effectively. Applies critical and analytical thinking to interpret data, identify trends, and support informed business decisions. Maintains composure and adaptability in a fast-paced, evolving environment. Possesses working knowledge of information security and systems administration to ensure operational reliability and protection. Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose Serve members by completing account transactions accurately while enhancing our members' financial lives by offering appropriate products and services. Essential Duties * Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries. * Process mail and night drop transactions. * Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds. * Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation. * Promote, educate and cross-sell credit union products and services. * Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc. * Participate in the sales and service program to meet individual, branch and corporate expectations and goals. * Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location. * Must be willing to assist at other branch locations as needed. * Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD). * Must possess effective knowledge of Vibe Credit Union's products and services. * Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers. * Maintains privacy of member account information. * Completes all required reports and daily assigned responsibilities. * Attends meetings as required. * Ensures that work area and branch is clean, secure and well maintained. * Assumes responsibility and performs other special assignments as needed. Education/Experience * High School graduate or equivalent Skills/Abilities * Strong customer service and sales skills. * Ability to multi-task and work well under pressure. * Good communication skills, professional appearance and a positive attitude. * Possess good analytical skills. * Ability to efficiently operate a windows-based PC and business equipment. Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

At Vibe, we are driven by our mission to elevate community and create opportunity . We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be i nclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose The Compliance Manager must be passionate about the credit union culture and demonstrate service excellence through their communication and compliance programming. This position will focus on identification, analysis and management of compliance requirements that affect all business areas of the Credit Union, while also providing oversight of the Quality Assurance team to ensure operational integrity and member data protection. Areas of responsibility include development and oversight of the compliance management system and the quality assurance reviews of loan, share, and member account activities. The Compliance Manager should be prepared to embrace change and provide support for others as technology and service improvements are implemented. This person must be able to manage multiple responsibilities/projects simultaneously, lead and develop team members and foster a culture of accountability and growth. Organization, positivity and flexibility are a must. Essential Duties Serve as a subject matter expert for internal compliance related questions. Maintain required reporting of BSA and other regulatory mandates. Conduct branch compliance audits on a periodic basis. Assist in resolution of member issues as needed. Monitor regulatory environment for new regulations and changes to existing regulations. Serve as a subject matter expert for team members when servicing fiduciary and special accounts. Serve as a subject matter expert for Accounting staff on ACH and check compliance. Collaborate on projects, as needed, to ensure that compliance issues are addressed throughout the project lifecycle. Research and assess regulations and recommend remedial action. Remain current on knowledge of new and emerging risks and threats presented in the financial service industry. Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training, or correcting the employees' performance. Provide leadership and direction to the Quality Assurance team, ensuring reviews and audits are completed accurately, timely, and in alignment with regulatory and internal compliance standards. Oversee day-to-day operations of the Quality Assurance function, including quality control reviews of loan, share, IRA, and deceased accounts, while ensuring risk is effectively mitigated. Monitor QA findings and collaborate with business units to identify root causes, implement corrective actions, and institutionalize process improvements. Foster a culture of learning and development within the QA team by coaching, mentoring, and creating growth opportunities that align with Vibe's values. Champion the integration of compliance and quality assurance efforts, ensuring that both functions work in tandem to protect members, safeguard data, and elevate operational excellence. Other duties may be assigned. Education/Experience Bachelor's Degree in Business Administration, or equivalent experience preferred. Minimum of three years compliance experience. Certification in BSA and Compliance. Skills/Abilities Strong analytical skills, to analyze appropriate security controls. Effective written and verbal communication skills. Ability to interact cross functionally with all levels of personnel. Ability to travel. Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

Job Description Join Zeal Credit Union as a Full-Time Asset Recovery Coordinator and immerse yourself in a dynamic, onsite role based in Livonia, MI, that is crucial to our mission. We're looking for an Asset Recovery Coordinator who can combine professionalism and empathy to support members in resolving their account balances. You'll engage with members in a respectful, understanding manner, recognizing that every financial situation is unique. Your ability to listen, empathize, and collaborate on workable solutions will be essential to our member-centered approach. This position provides credit analysis and debt management counseling to improve members' financial lives by establishing savings plans, minimizing debt, or preventing collections action. This position requires extensive experience with a collection background and will work through the forbearance, modification, or legal process as an alternative to the traditional collection methods. Your day to day as an Asset Recovery Coordinator As a Full-Time Asset Recovery Coordinator at Zeal Credit Union, you will be at the forefront of overseeing collection efforts, focusing on innovative strategies to prevent foreclosure through forbearance and loan modifications. You will manage the OREO property portfolio and navigate complex issues related to bankruptcy, judgments, and levies. Maintaining accurate reporting of recovery accounts and managing the repossession portfolio will be key responsibilities, along with preparing documentation for legal initiatives. You'll collaborate with team members to develop credit solutions tailored to our members' needs while keeping meticulous records on delinquent accounts and facilitating insurance claims for various loans. Your negotiation skills will come into play as you seek optimal resolutions for both vendors and members. Punctuality and regular onsite attendance are essential, as you perform various tasks to support the credit union's mission and ensure effective recovery efforts. Does this sound like you? To excel as a Full-Time Asset Recovery Coordinator at Zeal Credit Union, you will need the following knowledge and skills requirements: 1 to 3 years of similar or related experience. High school education or GED Extensive knowledge of collection regulations including but not limited to: MLA, SCRA, FCRA, FDCPA, Bankruptcy Code Intermediate knowledge of Microsoft Suite products Strong verbal and written communication skills Excellent member service skills Results oriented, with the ability to work independently Punctuality and regular onsite attendance Are you ready for an exciting opportunity? If you think this job aligns with your requirements, then submitting an application is simple. Good luck! We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability. Job Posted by ApplicantPro