Senior Software Engineer jobs at Zendesk - 33 jobs

A leading customer experience software provider in San Francisco is looking for a Senior ML Engineer to enhance their retrieval-augmented generation platform. In this role, you will deliver AI-powered solutions, collaborate with cross-functional teams, and mentor junior engineers. The ideal candidate will have over 4 years of experience in machine learning systems, solid cloud deployment skills, and excellent communication. The company offers flexible working hours, professional development funds, and a supportive work environment. #J-18808-Ljbffr

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote‑first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Software Engineer on our Data & Analytics Platform About the job We are looking for a talented and experienced Software Engineer to join our Data Platform team. In this role, you will play a crucial part in designing, building, and optimizing our platform to support a wide range of data‑driven initiatives. You will work closely with cross‑functional teams to understand business requirements, architect scalable solutions, and implement data solutions and infrastructure for our Data Platform. The ideal candidate will have a passion for leveraging data to drive business impact, strong technical skills, and experience with modern data technologies. Responsibilities Design, build, and maintain infrastructure and scalable frameworks to support data ingestion, processing, and analysis. Collaborate with stakeholders, analysts, and product teams to understand business requirements and translate them into technical solutions. Architect and implement data solutions using modern data technologies such as Kafka, Spark, Hive, Hudi, Presto, Airflow, and cloud-based services like AWS Lake Formation, Glue, and Athena. Design and implement frameworks and solutions for performance, reliability, and cost‑efficiency. Ensure data quality, integrity, and security throughout the data lifecycle. Stay current with emerging technologies and best practices in big data technologies. Mentor early‑career engineers and contribute to a culture of continuous learning and improvement. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 5+ years of experience in software development or a related field. Strong proficiency in programming languages such as Python, Java, or Scala. Strong experience with building frameworks for big data technologies such as Spark, Kafka, Hive, and distributed computing systems. Experience with AWS technologies at scale. Solid understanding of software engineering principles, including object‑oriented and functional programming paradigms, design patterns, and code quality practices. Excellent problem‑solving and analytical skills. Strong verbal & written communication skills, with the ability to work effectively in a cross‑functional team environment. Bias to action, ability to iterate and ship rapidly. Passion to build data products, prior projects in this area. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in‑person meetings. What We Offer There are many benefits to working at Twilio, including competitive pay, generous time‑off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $138,700 - 173,400. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - 183,600. Based in the San Francisco Bay area, California: $163,100 - 203,900. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non‑discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until February 20th, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnt what you're looking for, please consider other open positions. Twilio is proud to be an Equal Employment Opportunity employer Twilio is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws. Additionally, Twilio participates in the E‑Verify program in certain locations, as required by law. #J-18808-Ljbffr

A leading technology company is seeking a Software Engineer for their Data & Analytics Platform. The role is remote and offers the opportunity to design, build, and optimize data infrastructure. Ideal candidates will possess 5+ years of software development experience and strong skills in data technologies like Spark and Kafka. This position values diverse experiences and offers competitive benefits, including health care and retirement options. #J-18808-Ljbffr

A leading customer experience software company in San Francisco is seeking a Senior ML Engineer to enhance their retrieval-augmented generation platform. This role involves delivering AI capabilities and collaborating with product teams to define and implement features. Ideal candidates will have over 4 years of experience in machine learning, proficiency in Python and cloud services, and a solid understanding of software design. The position offers flexible work hours and opportunities for professional growth. #J-18808-Ljbffr

A leading communications company seeks a Senior Manager, Technical Revenue Accounting to lead accounting compliance and policy development. This role involves mentoring a team, managing complex contracts, and ensuring alignment with ASC 606. The successful candidate will possess extensive technical accounting experience, exceptional analytical skills, and proven leadership abilities. The position is remote, fostering a collaborative environment, and offers competitive pay with a comprehensive benefits package including healthcare and generous leave policies. #J-18808-Ljbffr

A leading technology company seeks a Sr HRBP Manager to collaborate with senior leaders in engineering. This remote position requires 10+ years of HRBP experience, focusing on talent strategies and building high-ROI programs. The ideal candidate will have a deep understanding of engineering organizations and exceptional coaching skills to drive organizational success. Key responsibilities include consultative approaches, maintaining confidentiality, and leveraging analytics for outcomes. #J-18808-Ljbffr

A leading cloud communications company is seeking a Senior Manager, Technical Revenue Accounting. This role will involve leading the evaluation and implementation of revenue recognition policies and managing a team responsible for complex customer contracts. The ideal candidate has over 8 years of technical accounting experience, strong leadership skills, and expertise in ASC 606. Join a remote-first team that values diverse experiences and promotes a culture of connection and inclusion. #J-18808-Ljbffr

Apply share * link Copy link * email Email a friend info_outline X Applications will be reviewed on a rolling basis and it's in the candidate's best interest to apply early. The anticipated application window is open until February 27, 2026, but may close earlier if all available projects are full. Applications submitted after the application window or once role is closed/projects are full will not be considered. Timing on when you can hear back will vary and can take upwards of 90+ days. If you haven't heard from us in three months about an application, we likely proceeded with other candidates for that particular role. However, our recruiters might reach out if we find a different potential match for your skills, interests, and experience. Participation in the internship program requires that you are located in the United States for the duration of the internship program. This internship is intended for students in their penultimate academic year, who are currently pursuing a PhD degree program in Computer Science or a related field. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for this internship program. To start the application process, you will need an updated CV or resume and a current unofficial or official transcript in English. Click on the "Apply" button on this page and provide the required materials in the appropriate sections (PDFs preferred): 1. In the "Resume Section:" attach an updated CV or resume. * Please ensure your anticipated graduation date (in MM/YY) is listed on the resume. 2. In the "Education Section:" attach a current or recent unofficial or official transcript in English. * Under "Degree Status," select "Now attending" to upload a transcript. We offer a range of internships in either Software Engineering or Site-Reliability Engineering across North America, including the US and Canada. Our recruitment team will determine where you fit best based on your resume. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may also be located in our Playa Vista, CA campus. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Bellevue, WA, USA; Chicago, IL, USA; Irvine, CA, USA; Kirkland, WA, USA; Los Angeles, CA, USA; Madison, WI, USA; New York, NY, USA; Palo Alto, CA, USA; Portland, OR, USA; Pittsburgh, PA, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA; Redmond, WA, USA; Redwood City, CA, USA; San Diego, CA, USA; Goleta, CA, USA; San Bruno, CA, USA; Seattle, WA, USA; San Francisco, CA, USA; San Jose, CA, USA; Santa Cruz, CA, USA; South San Francisco, CA, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA. Minimum qualifications: * Pursuing a PhD program in Computer Science or a related technical field. * Experience coding in one of the following programming languages including but not limited to: C, C++, Java, or Python. Preferred qualifications: * Currently attending a degree program in the US and available to work full time for 12 weeks outside of university term time. * In their penultimate academic year or returning to a degree program after completion of the internship. * Experience conducting research in Algorithms, Architecture, Artificial Intelligence, Compilers, Database, Data Mining, Distributed Systems, Machine Learning, Networking, or Systems. * Experience in computer science, data structures, algorithms, and software design. About the job Join us for a unique 12-14 week paid internship that offers personal and professional development, an executive speaker series, and community-building. The Software Engineering Internship program will give you an opportunity to work on complex computer science solutions, develop scalable, distributed software systems, and also collaborate on multitudes of smaller projects that have universal appeal. As a Software Engineering Intern, you will work on a specific project critical to Google's needs. Google is working to advance the state of the art in computing and build the next generation of intelligent systems for all Google products. To achieve this, we work on projects that utilize the latest computer science techniques developed by skilled software developers. Whether we're shaping the future of sustainability, optimizing algorithms, or pioneering AI systems, our teams strive to continuously progress science, advance society, and improve the lives of billions of people. Software Engineering Intern: As a key member of a versatile team, you will work on a specific project critical to Google's needs. We need our engineers to be versatile, and enthusiastic in addressing problems as we continue to push technology forward. You will design, test, deploy, and maintain software solutions as you grow and evolve during your internship. Site Reliability Intern: Our engineers create, fix, extend, and scale the code to keep it working and to harden it against all the bad actors of the internet. We drive reliability and performance on a massive scale. You will work on software development projects to keep important business generating-critical systems up and running, from code-level troubleshooting of traffic anomalies to maintenance of our services, from monitoring and alerts to building automation infrastructure. Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to address some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another. The US base salary range for this full-time position is $113,000-$150,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Develop scripts to automate routine tasks. * Analyze information and evaluate results to choose the best solution to effectively solve issues. * Apply knowledge gained in computer science courses to real world challenges. * Create and support a productive and innovative team including working with peers, managers, and teams.

_corporate_fare_ Google _place_ Mountain View, CA, USA; Atlanta, GA, USA; +29 more; +28 more _bar_chart_ Intern & Apprentice _info_outline_ X Applications will be reviewed on a rolling basis and it's in the candidate's best interest to apply early. The anticipated application window is open until **February 27, 2026** , but may close earlier if all available projects are full. Applications submitted after the application window or once role is closed/projects are full will not be considered. Timing on when you can hear back will vary and can take upwards of 90+ days. If you haven't heard from us in three months about an application, we likely proceeded with other candidates for that particular role. However, our recruiters might reach out if we find a different potential match for your skills, interests, and experience. Participation in the internship program requires that you are located in the United States for the duration of the internship program. This internship is intended for students in their penultimate academic year, who are currently pursuing a PhD degree program in Computer Science or a related field. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for this internship program. To start the application process, you will need an updated CV or resume and a current unofficial or official transcript in English. Click on the "Apply" button on this page and provide the required materials in the appropriate sections (PDFs preferred): 1. In the "Resume Section:" attach an updated CV or resume. + Please ensure your anticipated graduation date (in MM/YY) is listed on the resume. 2. In the "Education Section:" attach a current or recent unofficial or official transcript in English. + Under "Degree Status," select "Now attending" to upload a transcript. We offer a range of internships in either Software Engineering or Site-Reliability Engineering across North America, including the US and Canada. Our recruitment team will determine where you fit best based on your resume. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may also be located in our Playa Vista, CA campus. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Mountain View, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Bellevue, WA, USA; Chicago, IL, USA; Irvine, CA, USA; Kirkland, WA, USA; Los Angeles, CA, USA; Madison, WI, USA; New York, NY, USA; Palo Alto, CA, USA; Portland, OR, USA; Pittsburgh, PA, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA; Redmond, WA, USA; Redwood City, CA, USA; San Diego, CA, USA; Goleta, CA, USA; San Bruno, CA, USA; Seattle, WA, USA; San Francisco, CA, USA; San Jose, CA, USA; Santa Cruz, CA, USA; South San Francisco, CA, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA** . **Minimum qualifications:** + Pursuing a PhD program in Computer Science or a related technical field. + Experience coding in one of the following programming languages including but not limited to: C, C++, Java, or Python. **Preferred qualifications:** + Currently attending a degree program in the US and available to work full time for 12 weeks outside of university term time. + In their penultimate academic year or returning to a degree program after completion of the internship. + Experience conducting research in Algorithms, Architecture, Artificial Intelligence, Compilers, Database, Data Mining, Distributed Systems, Machine Learning, Networking, or Systems. + Experience in computer science, data structures, algorithms, and software design. **About the job** Join us for a unique 12-14 week paid internship that offers personal and professional development, an executive speaker series, and community-building. The Software Engineering Internship program will give you an opportunity to work on complex computer science solutions, develop scalable, distributed software systems, and also collaborate on multitudes of smaller projects that have universal appeal. As a Software Engineering Intern, you will work on a specific project critical to Google's needs. Google is working to advance the state of the art in computing and build the next generation of intelligent systems for all Google products. To achieve this, we work on projects that utilize the latest computer science techniques developed by skilled software developers. Whether we're shaping the future of sustainability, optimizing algorithms, or pioneering AI systems, our teams strive to continuously progress science, advance society, and improve the lives of billions of people. **Software Engineering Intern:** As a key member of a versatile team, you will work on a specific project critical to Google's needs. We need our engineers to be versatile, and enthusiastic in addressing problems as we continue to push technology forward. You will design, test, deploy, and maintain software solutions as you grow and evolve during your internship. **Site Reliability Intern:** Our engineers create, fix, extend, and scale the code to keep it working and to harden it against all the bad actors of the internet. We drive reliability and performance on a massive scale. You will work on software development projects to keep important business generating-critical systems up and running, from code-level troubleshooting of traffic anomalies to maintenance of our services, from monitoring and alerts to building automation infrastructure. Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to address some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another. The US base salary range for this full-time position is $113,000-$150,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************************************ . **Responsibilities** + Develop scripts to automate routine tasks. + Analyze information and evaluate results to choose the best solution to effectively solve issues. + Apply knowledge gained in computer science courses to real world challenges. + Create and support a productive and innovative team including working with peers, managers, and teams. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

Minimum qualifications: Bachelor's degree in Computer Science or IT related fields, or equivalent practical experience. 3 years of experience with systems automation, systems design and implementation. 3 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting). Preferred qualifications: 3 years of experience working with vendors or customers. About the job Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don't just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it's hard to control what you can't measure - so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters. Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter. Our team is building the future of at scale computing by delivering a groundbreaking, on-premises AI supercomputer the next evolution of Google's AI accelerators hardware. This is a rare opportunity to join a special project team creating a novel solution for customers with sophisticated security and locality requirements. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $132,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Contribute significantly to the strategic goal for the Hybrid and on-prem Infrastructure business by assisting in defining and delivering architecture and roadmap initiatives. Collaborate with product and go-to-market leaders to implement strategies for our migrate, modernize, and workload efforts. Work with peer engineers and managers within Google teams and external partners to influence product and team direction. Partner with internal cross-functional organizations and external vendors and partners. Contribute to customer advocacy by understanding user needs and helping to deliver solutions that delight and empower users.

_corporate_fare_ Google _place_ Addison, TX, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. **Minimum qualifications:** + Bachelor's degree in Computer Science or IT related fields, or equivalent practical experience. + 3 years of experience with systems automation, systems design and implementation. + 3 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting). **Preferred qualifications:** + 3 years of experience working with vendors or customers. **About the job** Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don't just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it's hard to control what you can't measure - so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters. Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter. Our team is building the future of at scale computing by delivering a groundbreaking, on-premises AI supercomputer the next evolution of Google's AI accelerators hardware. This is a rare opportunity to join a special project team creating a novel solution for customers with sophisticated security and locality requirements. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $132,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Contribute significantly to the strategic goal for the Hybrid and on-prem Infrastructure business by assisting in defining and delivering architecture and roadmap initiatives. + Collaborate with product and go-to-market leaders to implement strategies for our migrate, modernize, and workload efforts. + Work with peer engineers and managers within Google teams and external partners to influence product and team direction. + Partner with internal cross-functional organizations and external vendors and partners. + Contribute to customer advocacy by understanding user needs and helping to deliver solutions that delight and empower users. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

Apply share * link Copy link * email Email a friend info_outline XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Kirkland, WA, USA; Atlanta, GA, USA; Austin, TX, USA; Washington D.C., DC, USA. Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 13 years of experience in Trust and Safety, Integrity, Risk, Security, or related product areas at consumer platforms. * 2 years of experience in people management, leading teams. Preferred qualifications: * Experience with AI/Agentic safety, threat detection methods, and evolving integrity issues. * Experience addressing abuse vectors in messaging ecosystems, social platforms, or encrypted communication environments. * Proficiency in partnering with engineering teams to build safety signals and integrity systems. * Demonstrated leadership skills with proven success navigating ambiguity and influencing product direction. * Excellent cross-functional collaboration and communication skills. About the job Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. We are seeking a AI-First, Trust and Safety (T&S) Leader to safeguard platform integrity, protect users at global scale, and guide the next generation of safety capabilities and emerging product experiences. This role requires a product mindset, a background in AI/Agentic designs, and the ability to lead business strategy in ambiguous, fluid environments. You will define our approach to safety, guide cross-functional teams, and ensure our products are responsible, trusted, and positioned for long-term success. The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world. The US base salary range for this full-time position is $206,000-$289,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Drive the T&S strategy for platforms accessed by billions of users aligning safety, business goals, and regulatory expectations. Anticipate threats, translating risk into actionable product direction. Guide product teams on safety tradeoffs, strategy, and solutions involving AI/agentic technologies. * Apply safety-first principles across the product life-cycle through frameworks, guidelines, and scalable controls. Lead development of trust-by-design controls across products, channels, commerce, and AI features. Partner with Engineering to design safety architectures and integrity signals. * Advocate safety for AI initiatives, leading cross-functional workstreams to resolve integrity issues. * Build mechanisms for early risk detection, incident management, and continuous improvement. Define KPIs and measurement frameworks that demonstrate safety impact and product integrity. * Track global standards and represent Google in relevant Trust and Safety, AI governance, and industry forums.

_corporate_fare_ Google _place_ Kirkland, WA, USA; Atlanta, GA, USA; +3 more; +2 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XIn accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: + Health, dental, vision, life, disability insurance + Retirement Benefits: 401(k) with company match + Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment + Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary) + Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks + Baby Bonding Leave: 18 weeks + Holidays: 13 paid days per year Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Kirkland, WA, USA; Atlanta, GA, USA; Austin, TX, USA; Washington D.C., DC, USA** . **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 13 years of experience in Trust and Safety, Integrity, Risk, Security, or related product areas at consumer platforms. + 2 years of experience in people management, leading teams. **Preferred qualifications:** + Experience with AI/Agentic safety, threat detection methods, and evolving integrity issues. + Experience addressing abuse vectors in messaging ecosystems, social platforms, or encrypted communication environments. + Proficiency in partnering with engineering teams to build safety signals and integrity systems. + Demonstrated leadership skills with proven success navigating ambiguity and influencing product direction. + Excellent cross-functional collaboration and communication skills. **About the job** Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. We are seeking a AI-First, Trust and Safety (T&S) Leader to safeguard platform integrity, protect users at global scale, and guide the next generation of safety capabilities and emerging product experiences. This role requires a product mindset, a background in AI/Agentic designs, and the ability to lead business strategy in ambiguous, fluid environments. You will define our approach to safety, guide cross-functional teams, and ensure our products are responsible, trusted, and positioned for long-term success. The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world. The US base salary range for this full-time position is $206,000-$289,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Drive the T&Sstrategy for platforms accessed by billions of users aligning safety, business goals, and regulatory expectations. Anticipate threats, translating risk into actionable product direction. Guide product teams on safety tradeoffs, strategy, and solutions involving AI/agentic technologies. + Apply safety-first principles across the product life-cycle through frameworks, guidelines, and scalable controls. Lead development of trust-by-design controls across products, channels, commerce, and AI features. Partner with Engineering to design safety architectures and integrity signals. + Advocate safety for AI initiatives, leading cross-functional workstreams to resolve integrity issues. + Build mechanisms for early risk detection, incident management, and continuous improvement. Define KPIs and measurement frameworks that demonstrate safety impact and product integrity. + Track global standards and represent Google in relevant Trust and Safety, AI governance, and industry forums. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

Apply share * link Copy link * email Email a friend info_outline XApplicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Kirkland, WA, USA; Los Angeles, CA, USA; Madison, WI, USA; Mountain View, CA, USA; New York, NY, USA; Raleigh, NC, USA; Durham, NC, USA; San Bruno, CA, USA; Seattle, WA, USA. Minimum qualifications: * PhD degree in Computer Science, or a related field, or equivalent practical experience. * Experience coding in one of the following programming languages including but not limited to: C, C++, Python Java or Golang. * Experience in one or more of the following: architecting or developing distributed systems, concurrency, multi-threading, or synchronization. Preferred qualifications: * Research experience in algorithms, architecture, artificial intelligence, compilers, databases, data mining, distributed systems, machine learning, networking, or systems. * Experience in designing and implementing a complex system, for production or experimental use. * Experience with performance, reliability, systems data analysis, visualization tools, or debugging. * Ability to start full-time role in 2026. * Excellent engineering skills. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. As a PhD graduate, your research expertise is invaluable to us. Explore a variety of projects, collaborate with various teams, and contribute to products that are changing the world, across many product areas, including AI & Infrastructure, Cloud, and more! Our Engineering teams include thousands of PhDs who bring their deep knowledge and research experience to enhance our systems and products. As a Google PhD Software Engineer, you will work on critical projects, with many opportunities to learn and follow your interests. We expect our engineers to be creative and versatile, leading and identifying new problems to push the field and Google technology forward. Google is one of the world's leading suppliers and consumers of ML and AI technology, with decades of experience in designing, deploying, and using ML software and custom ML hardware infrastructure at massive scale. The US base salary range for this full-time position is $141,000-$202,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Participate in or lead team projects to carry out design, analysis, and development of advanced systems across the stack, using your research expertise. * Write documents that set new technical directions. Contribute to existing documentation or educational content, and adapt content based on product/program updates and user feedback. * Study, diagnose and resolve complex technical issues by analyzing the sources of the issues and the impact on software, hardware, network, or service operations and quality. * Develop code, review code developed by other developers, and provide feedback to ensure best practices (e.g., style guidelines, accuracy, testability, and efficiency).

_corporate_fare_ Google _place_ Sunnyvale, CA, USA; Atlanta, GA, USA; +11 more; +10 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XApplicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Kirkland, WA, USA; Los Angeles, CA, USA; Madison, WI, USA; Mountain View, CA, USA; New York, NY, USA; Raleigh, NC, USA; Durham, NC, USA; San Bruno, CA, USA; Seattle, WA, USA** . **Minimum qualifications:** + PhD degree in Computer Science, or a related field, or equivalent practical experience. + Experience coding in one of the following programming languages including but not limited to: C, C++, Python Java or Golang. + Experience in one or more of the following: architecting or developing distributed systems, concurrency, multi-threading, or synchronization. **Preferred qualifications:** + Research experience in algorithms, architecture, artificial intelligence, compilers, databases, data mining, distributed systems, machine learning, networking, or systems. + Experience in designing and implementing a complex system, for production or experimental use. + Experience with performance, reliability, systems data analysis, visualization tools, or debugging. + Ability to start full-time role in 2026. + Excellent engineering skills. **About the job** Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. As a PhD graduate, your research expertise is invaluable to us. Explore a variety of projects, collaborate with various teams, and contribute to products that are changing the world, across many product areas, including AI & Infrastructure (***************************** , Cloud , and more! Our Engineering teams include thousands of PhDs who bring their deep knowledge and research experience to enhance our systems and products. As a Google PhD Software Engineer, you will work on critical projects, with many opportunities to learn and follow your interests. We expect our engineers to be creative and versatile, leading and identifying new problems to push the field and Google technology forward. Google is one of the world's leading suppliers and consumers of ML and AI technology, with decades of experience in designing, deploying, and using ML software and custom ML hardware infrastructure at massive scale. The US base salary range for this full-time position is $141,000-$202,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Participate in or lead team projects to carry out design, analysis, and development of advanced systems across the stack, using your research expertise. + Write documents that set new technical directions. Contribute to existing documentation or educational content, and adapt content based on product/program updates and user feedback. + Study, diagnose and resolve complex technical issues by analyzing the sources of the issues and the impact on software, hardware, network, or service operations and quality. + Develop code, review code developed by other developers, and provide feedback to ensure best practices (e.g., style guidelines, accuracy, testability, and efficiency). Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

Apply share * link Copy link * email Email a friend info_outline XIn accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: * Health, dental, vision, life, disability insurance * Retirement Benefits: 401(k) with company match * Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment * Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary) * Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks * Baby Bonding Leave: 18 weeks * Holidays: 13 paid days per year Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Kirkland, WA, USA; Seattle, WA, USA; Austin, TX, USA; Sunnyvale, CA, USA. Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 2 years of experience programming in C++, Java or Python. Preferred qualifications: * Master's degree or PhD in Computer Science or related technical fields. * 2 years of experience with data structures or algorithms in either an academic or industry setting. * 2 years of experience with performance, large scale systems data analysis, visualization tools, or debugging. * Experience developing accessible technologies. * Proficiency in code and system health, diagnosis and resolution, and software test engineering. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $141,000-$202,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Write product or system development code. * Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. * Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). * Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. * Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Software Engineer on our Data & Analytics Platform About the job We are looking for a talented and experienced Software Engineer to join our Data Platform team. In this role, you will play a crucial part in designing, building, and optimizing our platform to support a wide range of data-driven initiatives. You will work closely with cross-functional teams to understand business requirements, architect scalable solutions, and implement data solutions and infrastructure for our Data Platform. The ideal candidate will have a passion for leveraging data to drive business impact, strong technical skills, and experience with modern data technologies. Responsibilities In this role, you'll: Design, build, and maintain infrastructure and scalable frameworks to support data ingestion, processing, and analysis. Collaborate with stakeholders, analysts, and product teams to understand business requirements and translate them into technical solutions. Architect and implement data solutions using modern data technologies such as Kafka, Spark, Hive, Hudi, Presto, Airflow, and cloud-based services like AWS Lakeformation, Glue and Athena. Design and implement frameworks and solutions for performance, reliability, and cost-efficiency. Ensure data quality, integrity, and security throughout the data lifecycle. Stay current with emerging technologies and best practices in big data technologies Mentor early in career engineers and contribute to a culture of continuous learning and improvement Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 5+ years of experience in software development or a related field. Strong proficiency in programming languages such as Python, Java, or Scala. Strong experience with building frameworks for big data technologies such as Spark, Kafka, Hive, and distributed computing systems. Experience with AWS technologies at scale Solid understanding of software engineering principles, including object-oriented and functional programming paradigms, design patterns, and code quality practices. Excellent problem-solving and analytical skills. Strong verbal & written communication skills, with the ability to work effectively in a cross-functional team environment. Desired: Bias to action, ability to iterate and ship rapidly Passion to build data products, prior projects in this area Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - 173,400. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600. Based in the San Francisco Bay area, California: $163,100 - 203,900. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until February 20th, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you're part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. About the job This position is needed to lead the development of innovative backend within our Catalog Platform team. As a Software Engineer, you will play a crucial role in expanding and enhancing our product catalog capabilities, ensuring seamless sales operations and minimal business friction. You will also tackle complex pricing configurations for over 305,000 active customers and handle the processing of more than 1 billion price transactions daily. Responsibilities In this role, you'll: Design and implement scalable and robust backend services using Java, Scala, and Python. Develop dynamic frontend interfaces using React and Node.js. Collaborate with product managers and architects during the product discovery phase to align technical solutions with business needs. Lead the API design and architecture to improve system integration and performance. Manage cloud-based services and infrastructure to ensure high availability and fault tolerance. Optimize database interactions and data storage solutions for high throughput and efficiency. Handle the processing and analysis of over 1 billion price transactions daily. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Strong proficiency in programming languages such as Java, or similar. Strong understanding of API development frameworks, system architecture, and backend development. Experience with distributed cloud services, microservices architecture, and cloud infrastructure. Solid knowledge of database management and data-driven application development. Excellent problem-solving skills and ability to work under tight deadlines. Strong communication skills and experience interacting with both technical and non-technical stakeholders. Desired: 4-5 years of proven experience in Java, Python, React, and Node.js. Experience with high-volume e-commerce systems and complex pricing models. Familiarity with handling large-scale data (processing and storage). Proven ability to work collaboratively in a cross-functional team. Location This role will be remote, based in the USA but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Please note this role is open to candidates outside of the San Francisco Bay Area. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - 173,400. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600. Based in the San Francisco Bay area, California: $163,100 - $203,900. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until January 30th, 2025 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the Developer Platform Experience team under Platform Engineering as our next Software Engineer (L2). About the job The Developer Platform Experience team works to create a seamless, efficient, and intuitive environment for Twilio engineers to build, test, and launch their applications with the tools, documentation, and support they need at every step. We are responsible for Twilio's internal developer portals, command line interfaces, APIs, software taxonomy, and local development environments. With these tools we aim to simplify how users interact with our internal developer platform, accelerate developer productivity, and drive adoption of best practices. In the near term, the team is developing a new software taxonomy system and developer portal for Twilio, based on Backstage, and working with other teams in Platform Engineering to accelerate adoption of a new, unified, cloud-native platform. Responsibilities In this role, you'll: Develop, test, and deploy backend, frontend, and client-side applications . Collaborate with teammates and guest contributors via peer reviews, planning exercises, and pair programming. Write tickets, spikes, and runbooks for the team, as well as internal documentation for users Support internal users and ensure system uptime by participating in a 24x7 weekly on-call rotation Continuously improve Twilio's internal developer platform interfaces, local development tools, and engineer onboarding processes. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Ability to work in a remote, async software development environment leveraging GitHub, Jira, Slack, and Zoom Proficiency in any/all of the following programming languages: Typescript, Python, Go, Terraform, Bash Experience developing and operating software in an AWS cloud environment Familiarity with relational database concepts and operations 2+ years of full-time job experience in a software engineering role with a platform engineering focus Desired: Strong opinions on developer experience and local development best practices Familiarity with front-end web application development and frameworks such as React, Angular, or Vue Familiarity with internal developer platform frameworks such as Backstage, OpsLevel, Cortex, or Battlestar Hands-on experience with Terraform and Kubernetes and general fluency with infrastructure-as-code concepts Fluency with AI platforms such as Claude, ChatGPT, and/or Copilot to accelerate software development Experience with SaaS and open source observability tools, such as OpenTelemetry, Datadog, Grafana, and Prometheus Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Please note this role is open to candidates outside of Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, and Washington D.C.. The information below is provided for candidates hired in those locations only. The estimated pay range for this role is as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $114,600.00 (Developing Minimum for Tier 3) - $143,300.00 (Mid for Tier 3). This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until January 7th, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.