Zendesk reviews

Zippia score 4.6

Employee reviews

5/5

Out of 4 Zendesk reviews, 100% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 4 ratings

Overall rating

5.0

Work environment

4.7

Management

4.7

Diversity and inclusion

4.3

Career opportunities

4.7

Salary and benefits

5.0

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Zendesk reviews

Employee reviews

5.0

A zippia user wrote a review on Jun 2023

Pros of working at Zendesk

Ability to work cross-functionally across such a large organization.

Cons of working at Zendesk

Leadership struggled to find its true north star leading to a rather chaotic environment.

Zendesk benefits

Recharge Fridays - originally one Friday a month off to "recharge". Now down to one a quarter.

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5.0

A zippia user wrote a review on Feb 2021

Pros of working at Zendesk

Flexibility working there since I had command of my working time.

Cons of working at Zendesk

Lousy pay

Zendesk benefits

Bonuses

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5.0

A zippia user wrote a review on Oct 2023

Pros of working at Zendesk

Agile innovator company , with customer first mentally

Zendesk benefits

vacation program

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Rate Zendesk's feedback responsiveness.

Zippia score

Zendesk salaries

9.8

Salary score

The national average salary for a Zendesk employee in the United States is $135,723 per year or $65 per hour. Employees in the top 10 percent can make over $193,000 per year, while employees at the bottom 10 percent earn less than $95,000 per year.

Zendesk demographics summary

8.6

Diversity score

We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Zendesk financial performance

9.9

Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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Updated January 19, 2026