Director of Customer success - Life sciences
Zensar Technologies job in San Francisco, CA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Director of Customer success - Life sciences
Zensar Technologies job in San Jose, CA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Director of Customer success - Life sciences
Zensar Technologies job in Sunnyvale, CA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Senior Cloud Software Engineer
Santa Clara, CA job
Hi,
Want to Connect regarding a urgent position please review below description and let me know if you are interested.
Job Title: Senior Cloud Software Engineer (Threat Prevention & AppID)
Duration: 7+ Months
Xoriant reasonably expects the pay rate for this position to be within the following range: $50/hr-52/hr.
Job Description:
Duties:
Your Career We're seeking innovators - engineers who seek to design new products, designing state-of-the-art products that do not exist today. These engineers love to code with a drive to build global products and bring new ideas to develop security disciplines to solve real-world problems. We are looking for talent engineers who take ownership of their areas of focus and who are driven to pursue problems at every level. Collaboration is at the heart of our culture and we need engineers who can communicate at a high level and work well with multi-functional teams towards achieving a common goal.
Your Impact:
Participate in the design and implementation of threat prevention & AppID cloud services for public cloud and private cloud features Participate in all phases of the product development cycle, from definition, design, through implementation and test Provide real-time security services to customers Work with PLM on new feature requirement Work with QA and DevOps on new release deployment Work with support to handle customer issues Work with security researchers and data scientist on a new feature request
Additional Information:
The Team
We are the Threat Prevention & AppID Infrastructure team. Our engineering team is at the core of our products deliver the best of security services on the cloud to prevent cyberattacks. We are constantly innovating challenging the way we, and the industry, think about cybersecurity. Our engineers don't shy away from building products to solve problems no one has pursued before.
We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.
Skills: Qualifications
Your Experience:
BS/MS in Computer Science or Computer Engineering Solid programming skills in GoLang, Python or Java Solid knowledge and skills on Linux Solid skills with Kubernetes and Docker Rich Google Cloud Platform experience is a plus Solid knowledge of web servers/proxies such as NGINX, envoy
3 years of working experience on data infrastructure platforms Strong micro-service development experience Rich Experience with SQL and No-SQL DB technologies such as MySQL, Redis Hands-on experience with the queuing system such as RabbitMQ, Kafka, experience with Pub/Sub is a plus Solid skills in multi-threads and multi-processes programming and experience in a distributed system are preferred DevOps experience a plus Teamwork, problem-solving and a can-do attitude
Education:
Bachelor s Degree in Computer Science or related field (or equivalent)
Regards,
Akangsha Mohite
Team Lead
W: **************
E: ***************************
Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.
EUC Architect
Zensar Technologies job in Sunnyvale, CA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Zensar is offering an excellent opportunity for an "EUC Architect" to advance your career and achieve your goals. Their amazing benefits include a competitive salary, strong benefits package, and a friendly work environment.
Role: EUCArchitect
Location: Sunnyvale, CA (Onsite - Hybrid 3 Days Work from Office)
Salary: $150K + Benefits.
The EUC Architect will be responsible for designing, assessing, and enhancing the organization's endpoint security posture across laptops, desktops, mobile devices, servers, and VMs. This role ensures alignment of endpoint operations, policies, and enforcement mechanisms with industry standards (NIST), organizational security policies, and regulatory requirements. The ideal candidate has deep experience with EDR/XDR, AV, MDM/Intune, device compliance, endpoint hardening, and integration with SIEM/SOAR/AD environments.
Key Responsibilities:
Endpoint Security Architecture & Design
Review and enhance endpoint architecture, including AV, EDR solutions.
Evaluate endpoint configuration, control enforcement, coverage, and security baselines.
Assess integration of endpoint platforms with SIEM, SOAR, Active Directory, Intune/MDM, and CMDB.
Review architectural components, telemetry flow, and sensor deployment methodology.
Validate data exchange between endpoint security tools and central monitoring systems.
2. Policy & Governance
Ensure endpoint security operations align with organizational security policies.
Review and update endpoint security policies aligned with NIST standards.
Validate roles & responsibilities across IT, SecOps, and endpoint management teams.
Evaluate policy coverage including patching, EDR/AV, device onboarding, and compliance.
3. Endpoint Operations & Integration
Assess GPOs, MDM/Intune policies, device configuration profiles, and enforcement controls.
Review endpoint discovery & profiling mechanisms to identify unmanaged/rogue devices.
Validate tagging, categorization, and asset mapping across EDR platforms and CMDB.
Check integration with NAC, SIEM, AD, vulnerability management, and patching tools.
4. Risk Management, Patching & Compliance
Review patch management and vulnerability remediation processes across endpoints.
Verify endpoint compliance monitoring, dashboards, and alerting workflows.
Assess patching SLAs, automation processes, and compliance reporting.
Skills & Qualifications
Technical Skills
Strong expertise in EDR/XDR platforms (e.g., CrowdStrike, Defender for Endpoint, Trellix, SentinelOne).
Hands-on experience with Intune/MDM, SCCM, JAMF, or similar device management tools.
Solid understanding of SIEM/SOAR platforms and AD integration.
Strong knowledge of NIST CSF, NIST 800-53/171, CIS benchmarks, and endpoint hardening.
Familiarity with NAC, vulnerability management, and patching tools (Tenable, Qualys, BigFix, etc.).
Experience designing endpoint security architectures for large enterprises.
Director of Customer success - Life sciences
Zensar Technologies job in Santa Clara, CA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Cyber Network Security Engineer
Zensar Technologies job in Los Angeles, CA
Vulnerability and Patch Management Engineer
PRINCIPAL DUTIES & RESPONSIBILITIES
· Collaborate with managed security service providers to optimize patch and vulnerability management tools, improving coverage and accuracy.
· Manage and enhance patching processes for Windows Servers, workstations, and cloud environments.
· Actively verify, test, and apply security patches across all systems.
· Conduct routine audits of servers and endpoints to ensure compliance with security standards and configuration guidelines.
· Develop and maintain PowerShell scripts to automate patching and remediation tasks.
· Maintain detailed documentation of patching procedures, system configurations, and change history.
· Lead vulnerability assessments and coordinate remediation efforts with IT and security teams.
· Provide escalation support for server and workstation-related issues.
· Ensure adherence to IT governance, policies, and change management procedures.
· Promote a culture of continuous improvement by identifying new risks and recommending mitigation strategies.
· Mentor and train junior team members on patching and vulnerability management practices.
· Assist in generating reports and metrics for management and board-level review.
JOB SPECIFICATIONS
· Bachelor's or Associate Degree in Computer Science, Cybersecurity, Computer Engineering, or related discipline.
· Minimum of 3 years of hands-on experience in patch management and vulnerability remediation.
· Strong experience with Windows Server environments, endpoint patching, and cloud platforms (e.g., Azure, AWS).
· Familiarity with container security and cloud-native security best practices.
· In-depth understanding of web-based threats and mitigation techniques.
· Proven track record of implementing risk reduction strategies.
· Proficient in PowerShell scripting and automation.
· Strong analytical and problem-solving skills with attention to detail.
· Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.
· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Security Engineer, CISSP) are a plus.
Director of Customer success - Life sciences
Zensar Technologies job in San Mateo, CA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Management Analyst
Sunnyvale, CA job
Develop business or financial information systems. Discuss business strategies, practices, or policies with managers. Create and maintain application overview document (AOD). Perform test case execution, defect reporting and support customer's transaction and compliance environments. Create detailed user manual for end user of the existing client. Create test data for UAT & preproduction environment.Will conduct demo session for end users for the new added features of the product. Develop business or financial information systems. Discuss business strategies, practices, or policies with managers. Analyze business or financial data. Gather organizational performance information. Create details specifications for deployment migration. Maintain a product release history and update product offering document. Document existing and new process flows and Possible Transaction Errors & resolutions for new products. Involve in test improvement activities contributing to lessons learned, creating quality check lists for repeated testing tasks, tracking/sharing/testing resource, test effort and defect metrics. Work with other teams/people, get trained on new domains & Technology and provide Knowledge Transfer sessions to colleagues. Understand Implementation guides and if required create Implementation guide for the new business requirement for reference data. Review the Unit Testing and Systems testing plans and review them with the business stakeholders. Design, evaluate, recommend, and approve changes of forms and reports. Prepare manuals and train employees in use of reports.
Job Requirements: The position requires Masters of Business Administration (MBA) in Finance or Bachelor of Technology in Information Technology, or related field. Requires 5 years of experience in job offered, IT Analyst, Data/Management Analyst, Business Analyst, or related field. Required experience must include experience in Java 8 / Spring 4 / Oracle 11g / ORM tool / Struts, J2EE, XML, JSON, Windows and Linux..
Mail resume to:
Annmarie Hardie
Xoriant Corporation
Attn: HR, Ref Job ID MA
1248 Reamwood Avenue
Sunnyvale, CA 94089
Work Location: Xoriant Corporation, 1248 Reamwood Avenue, Sunnyvale, CA 94089
QA Analyst
Sunnyvale, CA job
Job
Posted
April,
2019
DIGITAL SECURITY - IAM - SAILPOINT
Zensar Technologies job in California City, CA
Responsible for configuring and troubleshooting SailPoint ISC formally known as IdentityNow. Involve in troubleshooting and integration with various connected and disconnected applications like Entra ID, Active Directory, RESTful APIs and flat file.
• Design and implement workflows for user Joiner/Leaver/Mover events.
• Provide advanced support for SailPoint IdentityNow, resolving complex technical
issues.
• Collaborate with cross-functional teams including DevOps, Engineering, and
Customer Success to address and resolve customer concerns.
• Manage and resolve support tickets, ensuring timely and effective solutions.
• Conduct root cause analysis and implement corrective actions to prevent recurrence
of issues.
• Provide training and guidance to junior support engineers.
Auto-ApplyTechnical Specialist-Automation Framework
Sunnyvale, CA job
Design and develop Software Automation Frameworks for User Interface and Web Services using the latest Technologies. Enhance and maintain XTAF framework. Participate in requirement analysis, design and architectural meetings and review them. Discuss product quality control strategy and review test plans for every release. Understand feature user stories, design test cases and Automation test scripts for the same. Develop and customize test scripts using java and groovy programming. Execute test scripts and test cases to validate product quality and identify flaws in the application. Perform validation of Web services using HttpClient, Soap UI and Postman. Participate in daily scrum, grooming and planning meetings. Configure CI-CD process to continuously build and deploy the solution. Perform end to end and Integration validation of web services and Application Under Test (AUT). Perform Database validation to ensure data integrity. Report flaws found in the product during execution of test cases and test scripts. Validate defect fixes and close them with proper closure details. Review code and share review comments to be incorporated by team members.
Job Requirements:
Require Bachelor's Degree or Foreign Equivalent in Computer Information Systems, Computer Science, Information Technology, or related field. Any suitable combination of education, training, or experience is acceptable. Require two years of experience in job offered, Software Consultant, Test Engineer, Software Engineer or related, using AWS Cloud, Groovy, CSS Selectors, Postgres, Postman, Soap UI, HttpClient. Require travel/relocation to various unanticipated locations throughout the United States.
Location: Xoriant Corporation, 1248 Reamwood Avenue, Sunnyvale, CA 94089
To apply, mail resumes to:
Annmarie Hardie, HR Specialist and Paralegal
Attn: Job ID TSAF-038585
Xoriant Corporation
1248 Reamwood Avenue
Sunnyvale, CA 94089
VP, GM Products, AI and Core Platform
California job
Our company: At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers' customers to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
What You Will Do:
As the VP/GM Products Core Platform and AI, you will serve as a strategic and customer-facing leader who drives the vision, execution, and growth of Teradata's cloud and knowledge platform portfolio. Acting as a "mini-CEO," you will operate with end-to-end accountability across strategy, pricing, partnerships, and product ecosystem management. You will engage directly with market buyers and enterprise customers to translate buyer needs into product outcomes, ensuring Teradata drives business success and growth in a market that remains competitive with data and AI platforms such as Databricks, Google BigQuery, Oracle, and Microsoft.
You will balance strategic foresight with operational rigor-building scalable product roadmaps while delivering measurable results in-market. This includes guiding pricing strategy, shaping ecosystem and partnership initiatives, and ensuring product-market fit through continuous customer feedback and competitive analysis. You will also help shape and influence Teradata's AI-driven future, identifying opportunities where innovation and execution can accelerate value creation.
In addition to leading product management, you will serve as General Manager for Teradata's core business, enabling field teams and driving annual recurring revenue (ARR). You will define and execute strategy for Teradata's Core and AI business, including build/buy/partner decisions, and lead the operationalization of packaging, pricing, and ecosystem strategies.
Who You Will Work With:
You will report directly to the EVP & Chief Product Officer and serve as a key member of the Product Leadership Team. In this role, you will collaborate closely across the organization to align product execution with corporate strategy.
* Engineering & AI: Partner with engineering leadership to define technical priorities and ensure products deliver customer value at scale.
* Go-to-Market (GTM): Work with sales, marketing, and customer success to align product vision with commercial execution and market adoption.
* Product Strategy & Pricing: Lead efforts with pricing, portfolio strategy, and ecosystem/partnership teams to strengthen competitive positioning.
* Executive Leadership: Operate with a general manager mindset, managing investments, influencing budget allocations, and reporting business outcomes to the C-suite and Board.
You will also engage externally with enterprise customers, partners, and industry influencers, representing Teradata as a thought leader in cloud data platforms, analytics, and AI.
What Makes You a Qualified Candidate:
* Hands-on experience developing agentic AI systems and successfully bringing agent-driven solutions from concept to market.
* 10+ years of progressive experience in technology leadership, including at least 10 years in product management of data platforms, analytics, or adjacent enterprise technologies.
* Proven track record leading global product management organizations in complex B2B environments.
* Deep technical knowledge of cloud databases, analytics platforms, and AI/ML ecosystems.
* Experience engaging directly with enterprise customers, including in technical and business-level discussions.
* Successful history of competing against or partnering with companies such as Databricks, Google BigQuery, Oracle, Microsoft, or similar.
* Demonstrated success developing pricing strategies, ecosystem partnerships, and GTM enablement.
* Strong financial and operational acumen, with experience managing budgets, trade-offs, and phased investment models.
* Ability to operate with independence and accountability, driving outcomes in high-growth and rapidly evolving markets.
What You Will Bring:
* Visionary Thinking: Ability to anticipate market shifts, identify opportunities, and set a bold strategic agenda.
* Customer-Centricity: Passion for understanding enterprise customer needs and shaping products that drive measurable business outcomes.
* Leadership Excellence: Inspirational leadership that develops, scales, and retains top product management talent.
* Operational Discipline: Ability to move from vision to execution, delivering results with urgency, detail, and precision.
* Partnership Orientation: Experience building and managing strategic partnerships across ecosystems and alliances.
* Resilience & Adaptability: Comfort navigating ambiguity and change, thriving in fast-moving environments.
* Collaborative Influence: High EQ, trusted cross-functional partner, and skilled communicator at executive and board levels.
* Innovation Mindset: Courage to take risks, explore new ideas, and drive transformative change across products and markets.
* Technologist: Deeply technical with the ability to influence industry direction and collaborate effectively with product, engineering, and sales.
* Business Acumen: Strong understanding of business dynamics and customer relationships, with a proven ability to build and expand strategic engagements.
Why we think you will love Teradata:
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
#LI-CP2
Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow.
Sr. Manager - IT
Sunnyvale, CA job
Job Title: Sr. Manager - IT Location: Xoriant Corporation, 1248 Reamwood Avenue, Sunnyvale, CA 94089 and various unanticipated locations in U.S.
Job Duties:
Manage program and project portfolio for the functional area part of the scope of the engagements/assignment, including working with client business teams to understand project needs, balancing resource needs and project prioritization. Host and conduct program/project progress to key stakeholders including executive staff on periodic basis through monthly review meetings (MBR) and quarterly business review (QBR) meetings. Act as an escalation point to drive collaboration with project team members to resolve conflicts, project issues, and deviations and drives them to resolution. Supervise the program budget(s) through contract renewals, amendments, and monthly invoicing, as well as procurement and contract negotiations. Meet and exceed revenue targets by generating business from new and existing engagements. Responsible for developing and maintaining trusted relationships with VP, Managing Directors and senior level decision makers, and other key buyers within the assigned account to build Xoriant business. Effectively position and present the benefits of Xoriant's solutions and specifically on how Xoriant's accelerators and frameworks will support the customer's technical and functional requirements in product development and technical services domains.
Job Requirements:
Require Bachelor's Degree or Foreign Equivalent in Business Administration, Management Information Systems, Information Technology, Computer Information Systems or related field. Require five (5) years of experience as Consultant, Senior Project Lead, Project Manager, Project Administrator, Software Consultant or related. Must have at least one year of experience using Business Service Management (BSM), data center transformation, NetOps. Require travel/relocation to various unanticipated locations throughout the United States.
To apply, mail or email resumes to:
Annmarie Hardie, HR Specialist and Paralegal
Attn: Job ID: SMIT-061697
Xoriant Corporation
1248 Reamwood Avenue
Sunnyvale, CA 94089
*******************
* Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.
Easy ApplyDirector of Customer success - Life sciences
Zensar Technologies job in Fremont, CA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Computer Systems Analyst (MULTIPLE OPENINGS)
Sunnyvale, CA job
Job
Posted
February,
2018
Director of Customer success - Life sciences
Zensar Technologies job in Sonoma, CA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
PUD OT Project Manager
Zensar Technologies job in San Diego, CA
-
Experience in SCADA/OT environments - understanding of industrial control systems is a big plus.
Strong project management skills - preferably with certifications like PMP, PRINCE2, or Agile.
Excellent communication and coordination abilities - able to manage diverse stakeholders.
Technical understanding - not necessarily hands-on, but able to grasp technical concepts and speak the language of engineers.
Proactive and organized - someone who thrives in dynamic, multi-tasking environments.
Task Management & Prioritization
Organize and track all SCADA/OT-related tasks.
Prioritize based on urgency, impact, and dependencies.
Ensure tasks are assigned and deadlines are met.
Stakeholder Coordination
Act as the central point of contact between contractors, internal teams, and leadership.
Facilitate regular follow-ups and status updates.
Ensure everyone knows what to focus on and when.
Project Progress & Risk Mitigation
Prevent delays by proactively identifying bottlenecks.
Escalate issues when needed and ensure timely resolution.
Maintain momentum across multiple parallel initiatives.
Resource Optimization
Ensure technical staff and contractors are utilized effectively.
Align tasks with the right expertise and availability.
Avoid duplication of effort and underutilization.
Reporting & Communication
Provide clear, concise updates to leadership.
Maintain dashboards or trackers for visibility.
Document decisions, changes, and progress.
Auto-ApplySoftware Development Engineer - IoT
Santa Clara, CA job
Xoriant is a software product engineering and enterprise solutions company based in Silicon Valley with offices in United States, Europe and Asia. Xoriant delivers innovative enterprise solutions and engineering services through our practices in Cloud, Infrastructure & Security, Analytics, Data Management & Governance, Digital and IoT. Xoriant has deep client relationships with various clients ranging from startups to Fortune 100 companies primarily across the verticals of High Tech, Financial, Healthcare & Life Sciences, Automotive and Telecom. Xoriant offers a flexible blend of onsite, offsite and offshore services from our eight global delivery centers with over 2000 software professionals.
Xoriant is led by its three major virtues - technology orientation, customer delight and employee relationship. Xoriant has been recognized as “Great places to work” by Great Place to Work Institute, two years in a row right from the year of its participation. Xoriant focusses on building a corporate culture where employees are valued. At Xoriant, employees are the most important asset and the company continues to create a great environment by investing in their employees. Right from technical trainings, defined career growth plans, cutting edge technology work to the fun activities and social initiatives, Xoriant provides a 360 degree growth platform for each of their employees. It truly is a ‘Great Place to Work.
Job Description
You will get to work in a fast-paced, collaborative development environment architecting, designing, developing and testing a cutting-edge cloud solution. In order to have the broadest impact, you will engage with Product Owners, Technology Architects, QA and Automation team members on cross-functional activities.
As a Software Development Engineer you will be responsible for architecting, designing, & implementing our IoT (Internet of Things) Products. The Engineering team utilizes a highly collaborative development model that requires deep involvement from start to finish of each project.
Qualifications
You need to have:
Experience developing cutting-edge solutions
A genuine passion for engineering high-quality solutions
Advanced problem solving skills
Ability to work seamlessly across multiple programming languages
Excellent verbal and written communication skills
Relevant formal education, including BSCS or MSCS
Minimum Requirements:
2+ years of Hands-on contribution in Software Engineering or related field
Experience in designing solutions from scratch
Ability to convey complex technical information in a clear and concise manner
Strong interpersonal communication skills
Strong knowledge of Object Oriented development and design principles
Tech savvy, detail oriented, and highly driven
Additional Information
All your information will be kept confidential according to EEO guidelines.
Network Project Support Technician
Zensar Technologies job in San Diego, CA
1. Asset Preparation & Deployment: 1. 1. Prepare network hardware (routers, switches, firewalls, access points) for deployment. 1. 2. Tag devices with RFID labels or asset tags per configuration and labeling guidelines. 1. 3. Ensure all devices are deployment-ready per client specifications.
1.
4.
Deploy network hardware at client sites, ensuring proper installation and connectivity.
2.
Inventory Management & Tracking: 2.
1.
Track incoming and outgoing network assets using the client's Configuration Management Database (CMDB).
2.
2.
Maintain accurate and up-to-date logs using asset management software.
2.
3.
Conduct regular inventory audits to ensure accuracy and proper storage.
3.
Receiving & Shipment Coordination: 3.
1.
Receive and inspect network hardware shipments for damage or discrepancies.
3.
2.
Log and label incoming devices and update relevant databases.
3.
3.
Coordinate outbound shipments, ensuring proper packaging and documentation.
4.
Deployment & Installation Support: 4.
1.
Provide on-site or remote support to network technicians during hardware installation.
4.
2.
Ensure devices are configured and deployed according to client standards.
4.
3.
Assist in troubleshooting hardware-related issues during deployment or retrieval.
4.
4.
Support network project implementation, including setup and configuration tasks as directed by the Network Engineering team.
5.
Warehouse Organization & Maintenance: 5.
1.
Organize and store network hardware in designated warehouse areas.
5.
2.
Perform routine maintenance, including cleaning and ensuring a safe work environment.
5.
3.
Assist in loading and unloading shipments of network hardware.
6.
Documentation & Reporting: 6.
1.
Document all hardware movements, inventory updates, deployments, and project related activities.
6.
2.
Submit daily reports to the Warehouse Coordinator and Network Operations team.
.
3.
Ensure compliance with client policies for asset management and documentation.
7.
Cross-Team Collaboration: 7.
1.
Collaborate with Network Engineering and IT teams to meet hardware needs and support project timelines.
7.
2.
Provide feedback to optimize warehouse, asset management, and deployment processes.
Auto-Apply