Zeta Global jobs in New York, NY

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ******************* THE ROLE The Director, Client Services - Programmatic is a strategic leader responsible for guiding and developing a team of programmatic client success managers to drive exceptional client outcomes. This role is focused on elevating team performance through strategic mentorship, creative problem-solving, and cross-functional collaboration. The Director ensures that all client-facing deliverables-from campaign recommendations to QBRs-reflect deep strategic thinking and align with client goals. Acting as a senior partner to internal planning teams, this individual helps translate complex client challenges into actionable media strategies, while proactively identifying industry limitations, measurement gaps, and platform nuances that may impact success. The Director, Client Services brings a high level of thought leadership, ensuring Zeta remains a trusted advisor to its clients across all facets of programmatic media. Ideally, you will work hybrid out of our NYC office. Responsibilities: Hire, train and manage a team of programmatic client success managers, ensuring they are strategic in execution, client communication, and campaign insights. Guide the team in aligning campaign strategies with client goals, proactively identifying growth opportunities and measurement challenges. Ensure QBRs and performance reports are strategic, insightful, and clearly articulate Zeta's value and impact. Teach team members to aim for more than the usual enhancements. Motivate them to be inventive, use data to create narratives, and collaborate across various platforms. Foster collaboration across internal teams to ensure consistent and exceptional client service delivery. Ensure exemplary customer satisfaction levels with every customer interaction across team members Desired Skills and Experience: 8+ years of experience in programmatic media, digital advertising, or ad tech, with a minimum of 3 years in a client-facing leadership role. Deep expertise in DSP platforms (e.g., DV360, The Trade Desk, Amazon DSP, or Zeta DSP), targeting capabilities, and measurement frameworks. Strong command of campaign performance metrics, troubleshooting methodologies, and optimization strategies. Exceptional communication skills with the ability to translate complex programmatic concepts into client-friendly narratives. Experience leading client conversations at the director and VP levels across verticals such as Auto, Retail, or CPG. Adept at managing multiple high-stakes projects simultaneously while ensuring deadlines and goals are met. High comfort level working in Excel, PowerPoint, and analytics dashboards; experience with verification and attribution platforms is a plus. A proactive mindset with a commitment to innovation, collaboration, and continuous improvement. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $120,000 to $135,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: *************************************************** ZETA IN THE NEWS! ************************************************ #LI-MR1

The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team. **In this role you will...** + Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement. + Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents. + Act as a dedicated point of contact for elite customers, developing deep knowledge of their environments, priorities, and use cases, and tailoring support accordingly. + Lead and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service optimization strategies. + Research and replicate advanced configuration, compatibility, or product defect issues, documenting findings and driving resolution with limited oversight. + Facilitate real-time customer communications through calls, meetings, chat, and collaboration tools, ensuring stakeholder clarity-including C-level executives and engineering leaders. + Mentor, advise, and train other technical support team members, promoting knowledge dissemination and best practices. + Maintain an advanced understanding and serve as Subject Matter Expert for the Cornerstone product portfolio. + Author and maintain knowledge base articles; lead and support knowledge sharing initiatives. + Champion customer feedback, ensuring continuous improvement and implementation of relevant suggestions. + Communicate technical incidents in clear business terms, facilitating understanding and alignment across customer and internal teams. + Track and report on key performance indicators, including response times, resolution rates, customer satisfaction, and NPS for assigned enterprise accounts. **You've got what it takes if you've got...** + Bachelor's degree in computer science, information systems, or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting enterprise SaaS solutions, including LMS, HRIS, or LXP products. + Proven experience delivering high-touch, proactive support to large enterprise customers in a senior or lead capacity. + Expert written and verbal communication skills, with the ability to engage confidently with all levels of the organization. + Experience overseeing major enterprise incidents and providing escalation management in partnership with product, engineering, and account teams. + Exceptional organizational and multitasking skills; able to lead multiple engagements simultaneously for strategic accounts. + Customer-focused mindset with initiative and ownership, demonstrated ability to handle stressful situations calmly and professionally. + Skilled at facilitating large remote group conversations and translating technical topics for non-technical stakeholders. Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at ****************

Posting Type Hybrid/Remote The Specialist, Academic Development focuses on researching, approaching, and signing law schools to Relativity's Academic program. This role requires ingenuity and grit to build relationships with the faculty and administration at the nations' best law schools, presenting Relativity as the obvious complement to schools' efforts to train future lawyers to be competent and comfortable with AI-powered legal tools. The Academic program's goal is to be the system of record for AI education in the U.S. law schools. It aims to provide a superior product experience and curriculum that exposes students to the power of RelativityOne. By doing so, we create recall and preference for our platform when they enter the workforce as associates. Applicants for this role should be experienced in business development or sales, as well as building strategic plans to forecast and achieve quotas. Performance in this role is predominantly based on achievement of quarterly quota goals. As this role develops, we see opportunities to expand its remit to relevant top international law schools. Given the changeable nature of coursework, we also see openings to cultivate existing relationships and expand use of RelativityOne into other university coursework that touch upon legal data intelligence, such as contract law. Job Description and Requirements Qualifications Experience working with Salesforce.com or other CRM platforms Experience working with SalesLoft Prior experience with Inside Sales, B2B Sales, Lead Generation, Prospecting, Fundraising Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel) Familiarity with college-level hierarchy, with specific law school familiarity preferred Attainment of one Relativity Certified Pro and one Relativity Specialist certification within the first year in role Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $82,000 and $124,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Customer Relationships, Digital Marketing, Marketing Communications (MarCom), Marketing Strategies, Market Research, Market Strategy, Product Launches, Product Marketing, Relationship Management, Sales Enablement

HawkSearch, a leading AI-powered search, recommendation, and personalization platform for B2B and B2C eCommerce, is seeking a Graphic Designer & Web Developer for their Garden City, NY create high-impact digital experiences that support our marketing, demand generation, and brand initiatives. In this role, you'll design and develop Webflow and CMS-driven web pages, conversion-optimized landing pages, email templates, and branded digital assets. You'll collaborate closely with marketing, product, and sales teams to translate campaign goals into visually compelling, high-performing creative. The ideal candidate combines strong design aesthetic with technical front-end skills - someone who's comfortable designing, building, and optimizing assets that drive measurable results. Key Responsibilities Design and develop Webflow pages, microsites, and Webflow CMS collections aligned to marketing and demand-generation goals. Build conversion-optimized landing pages for paid media, SEO, webinars, and product promotion campaigns. Create branded assets for emails, ads, social media, webinars, and downloadable content. Collaborate with demand-gen managers to develop creative for multi-channel campaigns (email, paid search, paid social, ABM). Support SEO efforts with on-page optimization, image optimization, and clean, compliant HTML/CSS. Conduct A/B testing for landing pages, forms, and CTAs; apply findings to improve conversion rates. Manage updates to website content, graphics, and layouts using Webflow and other CMS platforms. Work with marketing automation tools (HubSpot, Salesforce) to ensure proper integration of forms, tracking pixels, and conversion events. Required Qualifications Bachelor's degree in Graphic Design, Web Design, Marketing, or related field. 3+ years of experience in web design, graphic design, or front-end development. Proficiency with Webflow and CMS platforms (Webflow CMS required; WordPress or HubSpot CMS a plus). Strong design portfolio showcasing responsive web design, landing pages, and brand assets. Skilled in Adobe Creative Cloud (Photoshop, Illustrator, XD) and/or Figma. Working knowledge of HTML/CSS and modern responsive layout techniques. Experience supporting lead generation or demand-gen teams through design and development. Ability to manage multiple projects with strong attention to detail and deadlines. Preferred Qualifications Experience in B2B eCommerce, SaaS, or digital marketing environments. Familiarity with A/B testing, conversion rate optimization, and funnel design. Understanding of UX/UI best practices and accessibility standards. Experience with HubSpot, Google Analytics, Tag Manager, or marketing automation platforms. What We Offer Competitive salary and full benefits package. High-energy, collaborative environment where creativity is valued. Opportunity to work with leading B2B brands and cutting-edge digital technologies. Room to grow into marketing, product, or creative leadership tracks.

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ******************* THE ROLE Zeta Global is looking for an experienced and proactive Client Experience Operations Lead to support the delivery of media dashboards and audience creation (1PD and pixel) across multiple client accounts. This role requires strong project coordination skills, attention to detail, organization, a deep understanding of digital media performance, and hands-on familiarity with tagging and pixel tracking technologies. You'll work closely with Strategic Directors, analytics teams, and operations to ensure that tracking infrastructure is in place to provide accurate, actionable media insights across diverse verticals. Our main job function is to project manage various deliverables for our agency clients. Depending on your location, this role could be hybrid (NYC, Nashville, LA, San Francisco) or remote. Key Responsibilities: Multi-Account Project Management Support the Program Director on end-to-end project execution for media dashboard builds and enhancements across a portfolio of client accounts. Develop and maintain timelines, deliverables, and status documentation across multiple workstreams simultaneously. Serve as the primary point of contact between internal teams (media, analytics, ops and sales) and clients for tracking- and dashboard-related deliverables. Anticipate and manage resource constraints and shifting client priorities in a fast-paced setting Media Attribution & Tracking Oversight Collaborate with the ops and analytics teams to ensure proper tagging and tracking is in place to execute projects Oversee the implementation and validation of pixels/tags across media platforms and client web properties using tools like Google Tag Manager or Adobe Coordinate with third-party vendors/agencies (e.g., Meta, DV360, TikTok, Campaign Manager 360) to ensure accurate data flows and media tracking. Dashboard Planning & Execution Translate client reporting needs into data requirements and dashboard specifications. Potentially work with BI or data visualization teams to build or customize dashboards in tools such as Looker, Datorama, Tableau, or Power BI. Maintain QA processes to ensure data integrity and proper attribution across channels (paid search, paid social, display, video, programmatic, etc.). Manage versioning and enhancements as campaign needs evolve. Stakeholder Communication Facilitate client communications for project milestones, data readiness, and dashboard walkthroughs. Document tagging requirements and dashboard logic for cross-functional transparency. Quarterback the internal communication between the teams (sales, data cloud, analytics, ops) to ensure projects are completed on time Qualifications: Bachelor's degree in Marketing, Business, Communications, or Data/Analytics-related field; project management certification (e.g., PMP, Agile) is a plus. 3-5 years of project management experience, with at least 2 years in a marketing/advertising agency environment. Understanding of digital media channels (SEM, display, social, programmatic, video) and attribution mechanics. Familiarity with tag/pixel management platforms and third-party tracking integrations (GTM, Adobe Launch, Campaign Manager, Meta, etc.). Strong organizational and communication skills, with an ability to manage timelines across multiple stakeholders and projects. Preferred Experience: Exposure to multiple attribution models and how they apply to client KPIs. Experience working with marketing analytics platforms (GA4, Adobe Analytics, CM360). Understanding of UTM parameters, conversion events, and media taxonomy standards. What You'll Bring to Zeta: The ability to juggle multiple client projects without sacrificing quality or clarity. A proactive approach to solving tracking or data discrepancies before they become client issues. A collaborative spirit that helps media, analytics, and ops teams stay in sync. An eye for clean, clear reporting that connects media spend to measurable outcomes. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $70,000 - $90,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: *************************************************** ZETA IN THE NEWS! ************************************************ #LI-MR1 #LI-Remote

Posting Type Remote/Hybrid The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized Help guide the resolution of critical customer incidents Lead technical success plans to ensure customers have a positive and successful experience using Relativity Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals Drive internal service review meetings covering performance, service improvements, quality, and process Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents When interacting with our customers, take the initiative to provide the best practices on the use of Relativity Maintain the flexibility to work other time frames as needed or requested Commitment to and consistent demonstration of core company values Contribute to and follow Knowledge-Centered Support (KCS) processes and best practices Exhibit subject matter expert (SME) knowledge in Relativity Relativity Certified Administrator required Preferred Qualifications 7+ years in a technical role directly supporting customers Highly-developed written and verbal communication skills Ability to work efficiently under pressure, drive projects to completion and meet deadlines. Ability to manage multiple projects simultaneously and prioritize based on company and team objectives. Meticulous attention to detail. Experience working in a SaaS, IaaS and/or Hybrid environments Experience with and knowledge of e-discovery industry and products. ITIL Certification Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Posting Type Hyrbid At Relativity, we're building a world-class Applied Science team to push the boundaries of intelligent systems in the legal domain. We're looking for a Staff Applied Scientist to join our team. Agentic AI-systems that perceive, think, and act-is not a far-off vision for us. It's already embedded in how Relativity aiR makes document review faster, more accurate, and more scalable than ever before. Our models interpret legal intent, reason across documents, cite their decisions, and automate thousands of hours of work-freeing legal professionals to focus on what matters most. This is your chance to contribute to the next generation of applied AI in legal tech: to build intelligent, safe, and defensible systems that scale human capability. Why This Work Matters Our Applied Science team are the brains behind Relativity aiR, the most scalable workflows in legal tech-automating decision-making in document review, privilege detection, and case strategy. These aren't just LLM wrappers; they're intelligent systems that reason, cite their thought process, and operate at scale across millions of documents. We're solving problems that matter in one of the most high-stakes domains out there. Our customers rely on us to build systems they can trust-systems that are auditable, defensible, and responsible by design. You'll help us extend those systems, validating AI decisions statistically, simplifying complexity for users, and pushing the boundaries of what's possible while keeping experts in the loop. Why Relativity? We're not just building products-we're building a better future for legal work. Our Applied Science team is 20 strong and growing. You'll be joining a thoughtful, kind, and technically excellent group who value impact, learning, and trust. This role is a chance to lead, contribute, and grow in a supportive and intellectually rich environment. Job Description and Requirements What You'll Do Write code that solves real customer problems and scales cleanly… Built to be easy to ship, operate, and maintain. Collaborate with fellow Applied Scientists… And with our Engineers, Product Managers, Designers, and Customers. Design and execute statistically sound experiments… Then automate them into reusable benchmarks. Rapidly build AI- and ML-powered prototypes… Then turn them into reliable, scalable production models. Select the right model for each task… Be it a decision tree or a frontier LLM. Stay grounded in evidence… And open to change. Who You Are 6-10+ years of professional experience in ML, Applied Science, or a closely related area. Hold a Master's or Ph.D. in a relevant field (e.g., Computer Science, Statistics, Applied Math) OR equivalent professional experience. Proven ability to move fast without breaking everything: you know how to prototype-and how to simplify for production. Comfortable reading and applying research; skeptical enough to validate the results. Experienced with a range of modeling techniques-from classic ML to large-scale generative models. Familiar with modern MLOps tooling (e.g., containers, workflow orchestration, telemetry, deployment patterns and experimentation). Capable communicator, able to explain complex ideas to technical and non-technical stakeholders alike. Humble, curious, adaptable. Not afraid of failure. Not afraid to lead. Not afraid to ask questions. End-to-end owner - able to understand and learn about our problem space, devise solutions and bring them to market alongside our engineering, product and support organizations Strong Python Programmer, experienced in various data and machine learning libraries (e.g. numpy, pytorch, scikit-learn, pyspark) Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $197,000 and $295,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Algorithms, Computer Vision, Data Analysis, Data Science, Deep Learning, Machine Learning (ML), Natural Language, Natural Language Processing (NLP), Python (Programming Language), Scientific Research

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ******************* THE ROLE Zeta Global is seeking a Data Analyst to join our Actions Account Analytics team, supporting data-driven performance optimization across our agency, lead generation and lead engagement businesses. You will be a key member of a high-impact traditional marketing analytics group to drive scale, efficiency, and innovation across client and internal workflows. This role is ideal for someone who's equally passionate about hands-on analytics, building scalable AI solutions, and operationalizing insights into production systems. RESPONSIBILITIES Campaign Analytics & Optimization * Own end-to-end campaign reporting, performance tracking, and optimization analysis across multiple clients and verticals. * Design testing frameworks, attribution logic, and optimization strategies to enhance ROI and efficiency. * Identify performance trends and uncover opportunities for optimization using statistical, predictive, and AI-driven techniques. AI & Automation * Develop and implement AI-powered automation workflows to improve campaign analysis, reporting, and decision-making. * Collaborate with the Director of Analytics and Engineering teams to productionize AI solutions, including data enrichment, predictive modeling, and insight generation. * Leverage LLMs and generative AI tools to accelerate analysis, content creation, and reporting tasks. * Continuously evaluate and integrate emerging AI technologies that can streamline workflows or enhance analytics capabilities. Data Visualization & Storytelling * Develop, automate, and maintain Tableau dashboards and SQL-based data pipelines that surface real-time insights. * Translate complex datasets into clear, actionable stories that guide business and client decisions. * Support client and leadership meetings with narrative-driven data presentations that connect outcomes to business value. Cross-Functional Partnership * Collaborate closely with Campaign Management, Sales, Product, and Data Science teams to enhance data accessibility, model performance, and platform automation. * Act as a strategic partner to client success leads, helping define and interpret KPIs and inform campaign strategy. * Work cross-functionally to scale AI tools and workflows across the broader Actions analytics ecosystem. Data Infrastructure & Quality * Improve data processes by designing efficient queries, validating data integrity, and creating scalable reporting solutions. * Contribute to the continuous improvement of our internal analytics tools, automation pipelines, and best practices. REQUIREMENTS * 3+ years of experience in analytics, or business intelligence, preferably within Consulting or performance marketing. * Demonstrated experience building or integrating AI-driven analytics processes, such as LLM-assisted analysis, workflow automation, or model-based optimization. * Strong SQL skills (joins, performance optimization). * Exceptional attention-to-detail with the ability to meet aggressive deadlines. * 2+ years' experience with Tableau or similar BI tools (Power BI, Looker). * Proven ability to move AI prototypes into production-ready, repeatable solutions. * Strong presentation and storytelling skills - able to simplify technical analyses for non-technical audiences. * Experience building and polishing PowerPoint presentations, emphasis on storytelling * Bachelor's or Master's degree in Analytics, Statistics, Data Science, or a related quantitative field. PREFERRED SKILLS * Understanding of digital marketing performance metrics, lead generation funnels, or campaign optimization principles. * Hands-on experience with APIs, automation frameworks (e.g., Airflow, Prefect, or Zapier), or AI platforms to scale analytics tasks. * Experience with cloud data warehouses (Snowflake, Redshift, BigQuery). * Experience with OpenAI API, Base44, Replit, Vertex AI, or similar platforms. * Familiarity with predictive modeling or machine learning pipelines. * Proficiency in Python (preferred) or R for analytical scripting and automation. * Work experience in Higher Education or Programmatic marketing WHO YOU ARE * Excited about the future of AI and its transformative potential - a force multiplier who stays curious, ambitious, and constantly seeks to learn and apply new AI techniques to make work smarter and faster. * A data-driven innovator with curiosity for how AI can supercharge analytics and decision-making. * Comfortable balancing analytical rigor with AI experimentation and rapid iteration. * A strong communicator who can bridge technical AI concepts with clear business narratives. * A builder at heart - eager to operationalize and scale AI solutions across teams. * Collaborative, entrepreneurial, and motivated to help shape the next generation of analytics at Zeta. BENEFITS & PERKS * Unlimited PTO * Excellent medical, dental, and vision coverage * Employee Equity * Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $90,000 - $100,000.00, depending on experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: *************************************************** ZETA IN THE NEWS! ************************************************ #LI-ND1

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ******************* Role Description As an AdTech (DSP) Architect at Zeta Global, you will be a key leader in designing, building, and scaling our Demand-Side Platform (DSP) architecture. You will be responsible for creating a technical vision and roadmap for high-throughput, low-latency systems that handle billions of requests per day. This role requires a deep understanding of the programmatic advertising ecosystem, distributed systems, and real-time bidding (RTB). You'll work closely with engineering, product, and data science teams to ensure our platform is performant, reliable, and innovative. This is a hybrid role based out of our NYC office. Key Responsibilities Architectural Leadership: Lead the design and implementation of scalable, high-performance, and resilient AdTech solutions, with a specific focus on the DSP. System Design: Design and evolve the architecture of our real-time bidding system, targeting, and optimization algorithms. Technical Strategy: Define the technical roadmap and vision for our AdTech stack, evaluating new technologies and making build vs. buy decisions. AI & Agentic Workflows: Architect and implement intelligent systems using AI agents and agentic workflows to automate and optimize end-to-end marketing campaigns, including audience segmentation, creative generation, and real-time bid adjustments. Cross-Functional Collaboration: Performance & Reliability: Ensure system robustness, observability, and stability in a high-concurrency, low-latency environment. Mentorship: Provide technical guidance and mentorship to engineering teams, fostering a culture of technical excellence and continuous improvement. Required Qualifications 10+ years of experience in software engineering, with at least 3-5 years in a lead architect or principal engineer role, specifically within the AdTech or MarTech space. Extensive experience designing and building high-throughput, low-latency distributed systems. Deep expertise in the programmatic advertising ecosystem, including Demand-Side Platforms (DSPs), Real-Time Bidding (RTB), Supply-Side Platforms (SSPs), and Ad Exchanges. Proficiency in programming languages such as Java, Scala, or Python. Strong experience with big data technologies and frameworks (Spark, Kafka, Hadoop, HDFS). Expertise with cloud platforms (preferably AWS) and related services. Experience with various data stores, including both SQL and NoSQL databases (Cassandra, DynamoDB, ScyllaDB, Redis). Familiarity with containerization and orchestration technologies (Docker, Kubernetes). Excellent communication, presentation, and interpersonal skills. Preferred Qualifications Experience with Large Language Models (LLMs) and Generative AI applied to advertising, such as for ad copy generation, creative optimization, or personalized messaging. Experience designing and implementing agentic workflows that enable autonomous decision-making and optimization in a real-time environment. Experience with machine learning or AI model serving for real-time applications. Experience with open table formats like Apache Iceberg or Apache Hudi. Familiarity with microservices architecture and event-driven design patterns. A track record of contributing to open-source projects or speaking at industry conferences. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $300,000 - $400,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: *************************************************** ZETA IN THE NEWS! ************************************************ #LI-DD1

Basic Information Job Name Best Practices Mgr - USA Country United States State NA Date Published 28-Oct-2025 Job ID 45948 Travel up to 50% Additional Locations Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC This role can be based remotely in United States Looking for more details about our benefits? You can also learn all about them by clicking HERE Description and Requirements CareerArc Code CA-LH #LI-LH1 Hybrid: #LI-Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! The Best Practices Manager will be part of a highly successful and influential team focused on creative problem solving. It requires a high degree of interpersonal communication skills, self-motivation, and a desire to improve by participating in on-going development. The individuals on this team are exposed to many aspects of BMC's overall business and participate in high value initiatives. Therefore, the position offers the opportunity to develop the skills required to advance to higher levels of leadership positions. Here is how, through this exciting role, you will contribute to BMC's and your own success: * Interact with various BMC organizations to assist the sales force in developing creative alternatives for clients * Interact with clients to assist the sales force in negotiations, difficult situations or general account activities * Work with the management team to create strategies to meet revenue objectives as well as team improvement * Identify areas of improvement for BMC and make recommendations to key executives * Interact with enablement to deliver training as a subject matter expert on negotiations, account management and business value realization To ensure you're set up for success, you will bring the following skillset & experience: * Exceptional Communications Skills * Strong Facilitation Skills * Exceptional Problem Solving Skills * Excellent at Pattern recognition * Simplify complex issues * Minimum of Ten Years of Direct Sales Experience * Experienced in managing and leading complex customer situations and negotiations * Strong Financial Acumen * Highly Organized * Strong Understanding of Principled Negotiation Methodology * Understanding of BMC Internal Organization is highly desired #LI-Remote Our commitment to you! BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country-specific benefits. At BMC, it is not typical for an individual to be hired at or near the top of the range. This roles compensation includes a mix of base salary and variable pay. The base salary range is $141,750 - $173,250, with an On-Target Earnings (OTE) range of $283,500 - $346,500. Our commitment to you! BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. Min Salary - NEW 141,750 Max Salary - NEW 173,250 Sales - OTE Min 283,500 Sales - OTE Mid 315,000 Sales - OTE Max 346,500 * Go back Apply

About the Role We are seeking a talented Full Stack .Net Software Engineer to join our on-site team in Garden City, NY. Bridgeline is hiring full stack engineers for roles in R&D, Services and Technical Support. Team matching is a key part of our hiring process once candidates complete initial screening and technical interviews. The ideal candidate has strong frontend and backend .Net development experience. You will play a key role in building, integrating, optimizing, and supporting our flagship site search product, HawkSearch. This position is an excellent opportunity for someone who enjoys solving complex problems, working independently and in a collaborative environment, and has a strong interest in search technologies. Responsibilities Design, develop, and maintain API-first backend services using C# Work closely with product and engineering teams to deliver secure, scalable, and efficient solutions. Design new features to work with AWS services in a cost-effective, automated and scalable manner. Support ecommerce platform integrations. Collaborate with the infrastructure team on deployments, monitoring, and performance tuning. Contribute to technical design discussions and help drive architectural decisions. Write clean, maintainable, and testable code. Required Qualifications 3+ years of professional software engineering experience. Strong proficiency in full stack .net development Hands-on experience with AWS Strong understanding of APIs, microservices, and integration patterns Solid knowledge of relational databases and/or NoSQL databases Ability to work on-site in Garden City, NY. Strongly Desired Skills Experience with search technologies such as: Lucene, Elasticsearch/0penSearch, Algolia, Coveo, SearchSpring, Klevu, Bloomreach. Experience with ecommerce systems such as: BigCommerce, 0ptimizely Configured Commerce, Shopify, Magento/Adobe Commerce, WooCommerce, Shopware, Unilog. Experience with LLM technology - model selection, prompt engineering, tuning, MCP. Exposure to CI/CD pipelines and containerization (Docker, Kubernetes). Strong troubleshooting and debugging skills. Familiarity with JIRA & Confluence. Salesforce experience is a plus. What We Offer Competitive salary and benefits package. Collaborative, growth-oriented work environment. Opportunity to work with modern technologies and contribute to impactful projects.

About the Role We are seeking a skilled Cloud Application Engineer to join our on-site team in Garden City, NY. The ideal candidate has strong experience with AWS cloud infrastructure, solid SQL development skills, and exposure to .NET application environments. You will play a key role in designing, building, and maintaining our cloud-based systems that support enterprise applications and data services. You will play a key role in designing, building, and maintaining cloud-based systems that support our flagship site search product, HawkSearch, with a focus on scalability, reliability, and performance. This position is an excellent opportunity for someone who enjoys working across infrastructure and application layers, implementing automation and DevOps best practices, and delivering scalable, high-performance cloud solutions. Responsibilities * Implement, maintain and troubleshoot AWS cloud infrastructure for scalability, reliability, and performance. * Build and enhance CI/CD pipelines and deployment automation. * Manage SQL databases, including backups, upgrades, migrations, performance monitoring, and troubleshooting. * Collaborate with developers to automate deployment of and manually deploy .NET applications in the cloud environment. * Implement infrastructure as code (IaC) using CloudFormation or Terraform. * Monitor and troubleshoot production systems to ensure uptime and efficiency. * Contribute to architecture and design discussions focused on cloud optimization and modernization. * Partner with cross-functional teams to ensure secure, efficient, and well-documented deployments. Required Qualifications * Strong hands-on experience with AWS services (e.g., EC2, RDS, S3, Lambda, ECS, CloudWatch, Cognito, IAM). * Experience implementing DevOps practices including CI/CD automation and environment provisioning. * Proficiency in SQL and database development best practices. * Exposure to .NET (C#, ASP.NET, or .NET Core) and comfort collaborating with application teams. * Familiarity with scripting and automation using PowerShell, Python, Go, or Bash. * Strong understanding of cloud networking, security, and monitoring. * Ability to work on-site in Garden City, NY. Preferred / Nice-to-Have Skills * Experience with microservices and containerization (Docker, Kubernetes). * Knowledge of infrastructure-as-code and configuration management tools. * Exposure to data pipelines or analytics workloads within AWS. * Familiarity with BitBucket Pipelines, GitLab CI, GitHub Actions, Jenkins or other CI/CD systems. * Strong problem-solving and troubleshooting skills. * Experience with JIRA and Confluence. What We Offer * Competitive salary and benefits package. * Collaborative, growth-oriented work environment. * Opportunity to work with modern cloud and DevOps technologies on impactful enterprise projects.

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ******************* Job Summary: As the Director of Payroll, you will be responsible for the accurate and timely payment of employees at Zeta. You will also be responsible for providing expertise in the implementation, configuration, and maintenance of the Workday payroll software. Your primary objective will be to deliver efficient and accurate payroll solutions, ensuring compliance with relevant regulations and optimizing processes. You will analyze requirements, develop functional specifications, and provide high-quality solutions. This role requires a deep understanding of payroll processes, Workday payroll software, and strong problem-solving skills. Key Duties: Collaborate with stakeholders to gather requirements and understand payroll processes. Process payments which include salaries, wages, bonuses, commissions, deductions, and equity. Analyze and evaluate existing payroll systems and processes to identify areas for improvement. Configure and customize the Workday payroll software to align with business requirements. Develop and implement payroll policies, procedures, and controls to ensure accuracy and compliance. Conduct system testing, identify issues, and recommend appropriate solutions or enhancements. Provide end-user training and support during the implementation and post-implementation phases. Troubleshoot and resolve payroll-related issues, investigating root causes and implementing preventive measures. Stay updated with Workday payroll software functionality, new releases, and industry best practices. Collaborate with cross-functional teams to integrate Workday payroll with other modules, such as HR, finance, and time management. Participate in payroll-related projects, including system upgrades, enhancements, and migrations. Qualifications: Bachelor's degree in Human Resources, information systems, or a related field. Proven experience as a Payroll Workday Consultant or similar role; processing payroll inclusive of salaries, wages, bonuses, commissions, deductions, and equity. In-depth knowledge of Workday payroll software, including configuration, workflows, and business rules. Strong understanding of GL reporting out of ADP. Strong understanding of payroll processes, tax regulations, and compliance requirements. Proficient in Workday configuration tools, such as pay policies, pay codes, and earnings/deductions setup. Experience in implementing and supporting Workday payroll solutions, including end-to-end project lifecycle. Ability to analyze complex payroll requirements and design appropriate solutions. Excellent problem-solving skills with the ability to identify, analyze, and resolve system issues. Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Workday payroll certification is preferred. Knowledge of other Workday modules, such as HR and benefits, is a plus. Familiarity with integration between Workday payroll and external systems, such as time and attendance, is advantageous. Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment. Strong attention to detail and a commitment to delivering high-quality results. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity and Stock Purchase Plan Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $140,000 - $150,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: *************************************************** ZETA IN THE NEWS! ************************************************ #L1-ND1

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ******************* Role Description As a Principal AI/ML Engineer in our AdTech team, you will be a key individual contributor driving the development of advanced machine learning models and AI-driven features for our advertising platform. You will design, build, and deploy ML solutions for campaign optimization, user personalization, and creative content generation, operating at large scale and low latency to handle billions of ad events per day. This role requires deep expertise in machine learning techniques and the programmatic advertising ecosystem (e.g., real-time bidding and digital marketing data). You will work closely with engineering, product, and data science teams to ensure our ML systems are highly performant, scalable, and reliable. You will also spearhead innovation by leveraging large language models (LLMs) and intelligent agent architectures to create new capabilities that automate and enhance advertising campaigns. Key Responsibilities * Machine Learning Leadership: Lead the design and implementation of scalable, high-performance, and resilient ML solutions for AdTech use cases. You will set technical direction for integrating AI/ML into our Demand-Side Platform and broader ad tech stack. * ML System Design: Architect and evolve the end-to-end machine learning pipeline - from data ingestion and training to real-time inference, for our real-time bidding, targeting, and optimization algorithms. Ensure that models seamlessly integrate with our ad serving architecture and handle low-latency, high-throughput requirements. * Technical Strategy: Define the technical roadmap and vision for AI/ML in our platform, evaluating new tools and techniques (including the latest in deep learning and LLMs) and making strategic build-vs-buy decisions. Continuously assess emerging technologies to keep our AdTech capabilities on the cutting edge. * AI & Agentic Applications: Develop intelligent systems using AI agents and agentic workflows to automate and optimize end-to-end campaign processes. Leverage LLMs and generative AI to enable autonomous campaign management tasks such as audience segmentation, dynamic bid adjustments, and creative asset generation. * Cross-Functional Collaboration: Partner with engineering, product, and data science teams to translate marketing objectives into ML-driven solutions. Work closely with stakeholders to deliver innovative features - including those powered by Large Language Models (LLMs), that enhance our advertising products. * Performance & Reliability: Ensure system robustness and stability for ML services in a high-concurrency, low-latency environment. Optimize algorithms and infrastructure for speed and scalability, and implement monitoring to maintain model performance and uptime in production. * Mentorship & Best Practices: Provide technical guidance and mentorship to other engineers and data scientists, fostering a culture of excellence in engineering and ML best practices. Review code and models, share knowledge, and champion continuous improvement across teams. Required Qualifications * 10+ years of experience in software engineering or data science, with at least 3-5 years in a principal engineer or lead ML role (preferably in the AdTech/MarTech industry). * Proven experience designing and building high-throughput, low-latency distributed systems or data pipelines for large-scale applications. * Deep expertise in the programmatic advertising ecosystem, including Demand-Side Platforms (DSPs), real-time bidding (RTB), Supply-Side Platforms (SSPs), and ad exchanges. * Proficiency in programming languages such as Java, Go, and Python for building both data-intensive backend services and ML tools. * Hands-on experience with machine learning frameworks and libraries, especially PyTorch or TensorFlow, for developing and training models. * Strong experience with big data and streaming frameworks (e.g., Apache Spark, Kafka, Hadoop) for processing and analyzing large datasets. * Expertise with cloud platforms (preferably AWS) and related services for scalable ML model deployment and data storage. * Experience with various data stores, including both SQL and NoSQL databases (e.g., MySQL/PostgreSQL, Cassandra, DynamoDB, Redis). * Familiarity with containerization and orchestration technologies (Docker, Kubernetes) for deploying and managing services at scale. * Excellent communication, presentation, and interpersonal skills, with ability to convey complex ML concepts to technical and non-technical stakeholders. Preferred Qualifications * Experience with Large Language Models (LLMs) and generative AI applied to advertising, for example, using AI to generate ad copy, optimize creative content, or personalize messaging. * Experience designing and implementing agentic workflows that enable autonomous decision-making and real-time optimization in marketing campaigns. * Experience with machine learning model serving and optimization for real-time inference applications (latency-critical environments). * Familiarity with modern data lake and table formats (e.g., Apache Iceberg, Apache Hudi) for managing large-scale analytical datasets. * Knowledge of microservices architecture and event-driven design patterns in distributed systems. * A track record of contributions to open-source projects or speaking at industry conferences, demonstrating thought leadership in AI/ML. BENEFITS & PERKS * Unlimited PTO * Excellent medical, dental, and vision coverage * Employee Equity * Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $300,000 - $400,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: *************************************************** ZETA IN THE NEWS! ************************************************ #LI-DD1

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ******************* THE ROLE The Platform Operations Specialist plays a critical role in ensuring the smooth operation and continuous optimization of the company's publisher platform. This position is responsible for monitoring publisher performance, troubleshooting technical issues, implementing product updates, managing data, and collaborating with product and development teams to enhance platform functionality. Additionally, the specialist works closely with the sales and client success teams to onboard new clients, provide top-tier technical support, and help maximize monetization opportunities for scaled and super-scaled accounts. RESPONSIBILITIES Platform Monitoring & Incident Management Continuously track platform health metrics and proactively address potential issues before they impact performance. Respond to alerts, diagnose system anomalies, and coordinate resolutions to maintain platform stability. Troubleshooting & Issue Resolution Investigate and resolve technical challenges by working closely with product and product marketing teams. Maintain a comprehensive knowledge base by documenting solutions and best practices for future reference. Client Onboarding & Monetization Support Ensure a seamless onboarding experience for new clients, guiding them through setup and best monetization practices. Facilitate net-new inventory integration, ensuring optimal configuration for revenue generation. Performance Optimization & Data-Driven Insights Analyze platform performance metrics to identify inefficiencies and implement targeted improvements. Leverage data to assess opportunities, value, and execution time for top-tier clients. Training, Documentation & Knowledge Sharing Develop and maintain detailed platform documentation, including user guides, troubleshooting procedures, and operational best practices. Train internal teams on platform processes and document all training initiatives for ongoing reference. Collaboration with Development & Product Teams Partner with development teams to identify opportunities for platform enhancements based on user feedback and operational insights. Contribute to product roadmap discussions, ensuring client needs and platform stability remain a priority. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $70,000 - $80,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: *************************************************** ZETA IN THE NEWS! ************************************************ #LI-ND1

Cornerstone is seeking a highly analytical and detail-oriented **Senior Data Analyst (GTM)** to accelerate analytic projects including strategic reporting, model design and serve as a key data steward to enable AI agent strategies. In this role, you will be essential to delivering data insights and inputs, directly supporting revenue growth and cross-functional Go-To-Market (GTM) strategies in sales, marketing, customer success, and engineering. You will lead efforts to ensure high-quality, well-governed datasets that improve revenue performance tracking and fuel AI agent learning. **In this role you will...** + Champion data exploration and experimentation using advanced techniques such as clustering, regression analysis, and time series modeling. + Lead and scale data mining initiatives to uncover patterns, trends, and correlations across large, complex datasets. + Design and build models to support projections, revenue expansion, churn analysis, and other strategic efforts. + Collaborate with stakeholders to translate business problems into data-driven analytical approaches and clearly communicate results and recommendations. + Monitor, analyze, and refine the feature store, ensuring data elements leveraged by dashboards and AI models are consistent, version-controlled, and trustworthy. + Curate, clean, and optimize data inputs used for training and inference in artificial intelligence and machine learning workflows. + Mentor junior analysts, fostering a culture of data stewardship and responsible AI enablement across the organization. + Stay current with emerging tools, trends, and methodologies in analytics, data science, and AI. **You've got what it takes if you have...** + 5+ years of experience in a data analyst, data scientist, or data stewardship capacity, ideally in SaaS or enterprise software. + Expert-level proficiency in SQL and experience querying large, distributed datasets. + Strong hands-on experience with BI platforms (e.g., Tableau, Looker, Power BI). + Expert-Level Excel skills and understanding of CRM object relationships including leads, accounts, opportunities, orders and quotes. + Deep experience with revenue and "Go to market" GTM metrics + Demonstrated ability to design, build, and validate statistical or predictive models using Python, R, or equivalent tools. + Strong problem-solving skills with a track record of turning raw data into clear and compelling insights. + Excellent communication skills with the ability to explain complex technical concepts to non-technical audiences. + Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment + Consideration for privacy and security obligations **An extra dose of awesome for...** + Strong understanding of data quality management, data lineage, and data governance principles, with proven impact on AI/ML workflows. + Solid understanding of key modeling techniques such as regression, classification, clustering, and time-series forecasting. \#LI-Hybrid Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at ****************

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ******************* Position Overview The Global Head of Procurement is responsible for developing and executing the organization's global procurement strategy to ensure cost efficiency, quality, and compliance across all regions. This role oversees sourcing, supplier management, contract negotiations, and risk mitigation, while driving innovation and sustainability in the supply chain. Key Responsibilities * Strategic Leadership: * Develop and implement a global procurement strategy aligned with business objectives. * Drive cost optimization and value creation across all categories and geographies. * Supplier Management: * Establish strong relationships with key suppliers and negotiate favorable terms. * Implement supplier performance management and risk assessment programs. * Operational Excellence: * Standardize procurement processes globally to ensure compliance and efficiency. * Leverage technology and data analytics to improve procurement decision-making. * Team Leadership: * Build and lead a high-performing global procurement team. * Foster collaboration across regions and business units. * Governance & Compliance: * Ensure adherence to legal, ethical, and sustainability standards. * Manage procurement policies and audit readiness. Qualifications * Bachelor's degree in Supply Chain Management, Business, or related field (MBA preferred). * 10+ years of procurement experience, with at least 5 years in a global leadership role. * Strong negotiation, analytical, and stakeholder management skills. * Experience with ERP systems and procurement technologies. * Knowledge of international trade regulations and sustainability practices. Key Competencies * Strategic thinking and global mindset * Leadership and team development * Financial acumen and cost management * Risk management and compliance expertise * Excellent communication and influencing skills BENEFITS & PERKS * Unlimited PTO * Excellent medical, dental, and vision coverage * Employee Equity * Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The total compensation range for this role is $200,000 - $250,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: *************************************************** ZETA IN THE NEWS! ************************************************ #LI-MC1

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ******************* THE ROLE We are seeking a highly motivated and skilled Solutions Engineer to join our growing team and be responsible for the design and implementation of our addressability solutions. As a Solutions Engineer, you will play a pivotal role in shaping the future of addressability by deploying advanced identity solutions in the Web, Mobile App and CTV environments. The Solutions Engineer role will be based in New York and is an in-office hybrid position. You are also expected to attend NYC-based client and internal team meetings as needed. RESPONSIBILITIES * Design and implement pre-bid configurations utilizing header bidding, wrapper solutions, Server to Server and SSP integrations to facilitate programmatic bidding with user-centric data. * Query and analyze data for troubleshooting and trend analysis. * Debug website code utilizing browser developer tools * Partner with sales and product teams to develop and deliver compelling client proposals and presentations. * Proactively troubleshoot issues, resolve technical challenges, and ensure smooth implementation and operation of addressability solutions. * Review client performance to ensure continued success. * Support the Account Management team in improving client utilization of the solution. * Develop and maintain technical documentation and knowledge base articles. * Escalate complex issues to senior engineers and product development teams. * Monitor critical systems to ensure the solution performs as intended. * Contribute to the improvement of our support processes and tools. * Stay up-to-date with the latest trends and technologies in the marketing technology industry. REQUIREMENTS * A minimum of 3 years of experience as a Solutions Engineer or in a Technical Support role * Experience in marketing technology, with a strong understanding of addressability solutions. * Knowledge of pre-bid configurations and header bidding solutions. * Experience creating and debugging code written with scripting languages (e.g., Python, JavaScript). * Experience querying, analyzing and creating visualizations of data utilizing SQL and Looker. * Strong analytical and problem-solving skills. * Excellent communication and collaboration skills, with the ability to effectively communicate with technical and non-technical stakeholders. * Ability to work independently and manage multiple projects simultaneously. BENEFITS & PERKS * Unlimited PTO * Excellent medical, dental, and vision coverage * Employee Equity * Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $90,000 - $100,000 depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: *************************************************** ZETA IN THE NEWS! ************************************************ #LI-ND1

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ******************* Director, Strategy and Analytics - ZX As part of Zeta's Audience Intelligence Platform's (AIP) Strategy team you will contribute to and lead work with Fortune 2000 marketers, both pre-sale and post-sale, to help them optimize marketing strategies and tactics with a focus on digital channels. Using your analytical skills and digital marketing experience, you will help these world-class clients design and execute omni-channel marketing and measurement campaigns to drive better marketing ROI. In addition, the Director will develop, create, train and evangelize new and existing digital strategy offerings throughout Zeta. You understand what it means to be customer-obsessed and are passionate about developing best-in-class relevant, measurable customer experiences. You have a broad understanding of the digital marketing ecosystem. You can display a solid understanding of industry trends, best practices, performance insights, delivery platforms, and program strategies across email, display and/or social media that can best address common marketing challenges. You have experience consulting strategic solutions within matrixed environments and know how to approach solving business problems in a structured way. You exhibit poise and confidence in front of senior clients and can articulate complex ideas with clarity. You're a capable PowerPoint user who can work with product marketing resources to create best in class materials and can deliver a presentation with skill. Responsibilities Strategic consultation: Seek to understand the Client's business problems and be a trusted strategic advisor to internal teams and clients alike by providing strategic marketing insights, drawing upon the full scope of Zeta marketing services, strategic and analytic consulting expertise, data and technology to solve clients' core business challenges. Account expansion: Helping to identify opportunities for growth with existing clients in partnership with the Client Development lead. A key focus on expansion from a single channel campaign into an omni-channel program. Business development: As the strategic advisor, you will be tasked with supporting the Business Development team as a client facing resource to build credibility with Zeta's solutions and the efficacy of our results Client interface: A large part of this role will involve presenting and selling ideas to our client in partnership with the Client and Business development teams. High-quality presentation and idea articulation skills are a must. Design and deliver new workflows, tests, and POCs for clients as well as make recommendations for new use cases and identify opportunities for growth. Participate in the creation and delivery of customer presentations (QBRs, Pitches, etc.) as well as and leading the client-facing demos of the Opportunity Explorer and Data Cloud Platforms Digital marketing strategy and tactical guidance: Work with clients to develop, measure and optimize the performance of customer marketing programs across email, mobile, web, social media, and other digital marketing channels. Measurement - Familiarity with marketing measurement solutions such as incrementality, multi-touch attribution, media mix modeling, etc. and the ability to help guide internal conversations and client conversations in the initial stages. Thought leadership and innovation: Help clients and internal teams understand emerging digital marketing trends, apply best practices and pursue innovations in digital marketing. Foster deep relationships with the client's technical teams and respect from their commercial organizations Internal Coordination: Establish & maintain internal relationships with adjoining teams to ensure seamless external experience; advise on customer feedback, PoV, and effectiveness of collateral Product Roadmap: Provide guidance to Product on roadmap and platform gaps based on client needs and competitive solutions to ensure greater adoption, usability, and scalability Qualifications 10+ years of experience in a client facing digital solutions role, preferably in the digital marketing industry with ad tech and data experience. 2+ years client-facing experience in sales / business development, sales engineering, solution consulting Strong knowledge of and experience with enterprise-class digital/email marketing and/or programmatic/social media marketing, execution best practices, technologies, vendor ecosystems, and industry trends. Experience managing email, display, social, mobile, search and/or affiliate programs Understanding of customer relationship marketing concepts, strategic frameworks, key metrics, and tactical approaches to driving customer acquisition and retention. Knowledge of customer segmentation and modeling approaches a plus. Excellent verbal and written communication skills, including the ability to produce high-quality decks and present with confidence to senior marketing leaders. Ability to manage multiple high-priority projects in a fast-paced setting. High intellectual curiosity, drive, and proactivity. Scrappiness. We don't have all the answers, and from time to time, you'll need to find them. Bachelor's degree required; advanced degree preferred. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The compensation range for this role is $130,000 - $150,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: *************************************************** ZETA IN THE NEWS! ************************************************ #LI-ND1 #LI-Remote