Sales Administrative Coordinator jobs at Zimmer Biomet - 1984 jobs

Responsibilities: JOB PURPOSE: Ensures that Piedmont Healthcare hospital echocardiography laboratories remain in compliance with all regulations and that all activities are being performed in accordance with approved procedures and regulatory requirements. Assists with activities related to obtaining and maintaining the technical requirements of Intersocietal Accreditation Commission (IAC) accreditation including maintenance of appropriate documentation. Assists with standardization and updates procedures, quality of images, competency and training of staff, quality control and quality assurance for Piedmont Healthcare hospital echocardiography laboratories. Assesses the educational needs and competencies of cardiac sonographer staff and develops, schedules, coordinates, and conducts educational programming for new and existing staff. Oversees the Residency Program. Assists with and provides clinical supervision and evaluation of patient care related to echocardiography. Available to perform inpatient and/or outpatient cardiac ultrasound testing to include 2D echo / Doppler, stress exams, and transesophageal echocardiograms as well as other duties assigned by manager or director. Provides complex technical care with the use of ultrasound technology for adolescent, adult, and geriatric patients and provides all necessary documentation and preliminary exam findings. Must have excellent understanding of structural heart procedures as they relate to echocardiography. Must also have full understanding of the use of 3D cardiac ultrasound. KEY RESPONSIBILITIES: 1. Oversee Residency Program a. Assists with activities related to echocardiography laboratory accreditation for Piedmont Healthcare hospitals to ensure compliance to IAC standards. b. Assists with monitoring and reporting on quality metrics identified by Piedmont Healthcare and associated with IAC standards. c. Compile physician and sonographer competency / registry and CME attendance records. d. Routinely review cardiac sonographer exams as part of a formal quality assurance program. 2. Training and Education a. Assess the educational needs and competencies of cardiac sonographer staff and interns and develop, schedule, coordinate, and conduct educational programming for new and existing staff to improve quality of care and reduce variation in workflow. b. Maintain an up to date knowledge of echocardiography trends and best practice and conduct, participate in, facilitate, and utilize research to foster evidence-based practice. c. Provide clinical supervision and evaluation of patient care related to echocardiography. d. Attend and participate in echocardiography leadership activities. e. Quality/Innovation on echo protocols, policies and procedures f. Maintain relationships with technical colleges and oversee student interns. 3. Clinical Support a. Perform patient evaluations including verifying patient identity, reviewing the medical record for orders and prior studies, and addressing patient questions and concerns. b. Perform echocardiograms including 2D / Doppler with and without contrast, dobutamine stress and exercise stress echo exams, and transesophogeal echocardiograms according to protocol. c. Complete appropriate documentation, post processing, and preliminary findings in the medical record and cardiovascular PACS system. d. Acquire and maintain training and competency in electronic health record system as required to perform duties. e. Maintain personal competency file if applicable. KNOWLEDGE, SKILLS, ABILITIES Skill and competency in performing detailed cardiac ultrasound studies. Skill and ability to communicate effectively both verbally and in writing. Proficient in Microsoft windows-based computer software. Experience with electronic health records and cardiovascular PACS systems. Ability to work as a member of a team. Demonstrated clinical expertise and interest and ability in providing education. Self-starter with outstanding organizational, analytical, and project management skills. Qualifications: MINIMUM EDUCATION REQUIRED: Graduate of registry approved ultrasound college according to CAAHEP. MINIMUM EXPERIENCE REQUIRED: Seven (7) years clinical experience as a registered cardiac sonographer. MINIMUM LICENSURE / CERTIFICATION REQUIRED BY LAW: Registered as a Cardiac Sonographer (RDCS) through the American Registry of Diagnostic Medical Sonography (ARDMS) or as a Registered Cardiac Sonographer (RCS) through the Cardiovascular Credentialing International (CCI). Basic Life Support (BLS) certification. ADDITIONAL PREFERRED QUALIFICATIONS: Experience with the IAC accreditation process. Experience developing and administering educational material. Knowledge of data collection, analysis, and presentation. Bachelors degree in Cardiac Sonography or a healthcare related field. Advanced Cardiac Sonographer registry through CCI Business Unit : Company Name: Piedmont Hospital

Outpatient Lactation Coordinator / Full-time at Christus Health summary: The Outpatient Lactation Coordinator manages and provides expert lactation consultation for patients in an outpatient healthcare setting. This role involves assessing, planning, implementing, and evaluating breastfeeding and chest-feeding plans collaboratively with patients, families, and healthcare team members. The position requires nursing credentials, lactation certification, five years of relevant experience, and strong communication and program development skills. Description POSITION SUMMARY: The Outpatient Lactation Coordinator is responsible for establishing and overseeing lactation consultation in the outpatient setting to CHRISTUS St. Vincent patients. The Outpatient Lactation Program is intended to provide safe, family-centered patient care by assessing, planning, implementing and evaluating lactation plans for the breastfeeding/chest-feeding dyad, as well as for the pumping parent. The program is fully collaborative with the patient, patient's family, significant others, and members of the health care team. The Lactation Coordinator demonstrates specialized knowledge and clinical expertise in breastfeeding/chest-feeding and human lactation. As an integral member of the Health Care Team, the Lactation Coordinator functions within the Scope of Practice as defined by the International Board of Lactation Consultant Examiners (IBLCE) and follows Standards of Practice as defined by the professional association, Internal Lactation Consultant Association, and adheres to policies, procedures and guidelines of care. Requirements MINIMUM QUALIFICATIONS: EDUCATION: Graduation from an accredited school of nursing CERTIFICATION/LICENSES: Current New Mexico RN license required. BLS Required. Completion of International Board Certified Lactation Consultant Course required. SKILLS: Understanding of best practices in newborn and infant feeding Data informed program development, management, analysis and reporting Ability to collaborate and coordinate with team members from inpatient and outpatient Ability to coordinate care with local collaborative partners Program development skills Training, public speaking, and presentation skills Word, Excel, Power Point proficient Excellent written, verbal, and electronic communication skills Cultural humility and understanding of intersectional factors of power and oppression EXPERIENCE: 5 years' experience providing lactation support NATURE OF SUPERVISION: -Responsible to: ENVIRONMENT: -Bloodborne pathogen: B Multiple simultaneous activities around patient care. Exposure to infectious diseases and intermittent exposure possible to blood, excrements, odors and noise. Work area has normal heat, light, and air. PHYSICAL REQUIREMENTS: Working hours vary, with flexibility due to unexpected changes in schedule and emergencies. Must be able to handle emergency/crisis situations, prolonged, extensive or considerable standing/walking. Requires the ability to speak, listen, develop and communicate written materials. Keywords: lactation consultant, breastfeeding support, outpatient care, registered nurse, IBLCE certification, patient care coordination, infant feeding, program development, family-centered care, clinical expertise

The Associate CMO is responsible for assisting the Tampa CMO in improving clinical outcomes for internally tracked performance improvement data and publicly reported outcomes. The Associate CMO assists the CMO in performance improvement, risk management, continuing medical education, medical staff office, medical school affiliation(s) and residency programs. The Associate CMO serves as physician advisor to the Case Management staff and serves as physician liaison to promote appropriate utilization of resources by the medical staff. Performance improvement efforts will result in improved service for patients, medical staff members and lower cost. Leads in the continuing adoption of evidence-based medicine by the medical staff and the protocols that come with evidence based model approach. Provides counsel and physician perspective at senior leadership discussions and action plans related to business growth, service expansions/changes, improvements, new service offerings inclusive of all operational and strategy decisions. Serves as a clinical leader to the hospital?s medical staff providing guidance in case management, appropriate levels of care for patients, efficient utilization of resources, and enforcing compliance with laws and organizational policies. Utilizes performance improvement measurements to continually implement practice/protocols that enhance clinical quality standards and to establish the hospital?s standing at the top of publicly reported measures. Works with the medical staff and applicable departments or leaders to provide cost effective solutions for various medical equipment without compromising patient safety. Works with medical staff to obtain appropriate documentation and assist case management with clinical interpretation necessary to ensure appropriate payment for services rendered are received and third-party payer denials are minimized. Facilitates, coordinates, and oversees the expansion of the hospital into long-term, profitable and clinically beneficial relationships with medical schools while developing and overseeing applicable residency program(s). Continually enhances medical knowledge through a regular program of reading, research, seminar attendance, and active membership in professional associations. Attends and adds value at applicable meetings by providing counsel and relaying a physician perspective. Represents the hospital to the external market, as well as, building community relationships. Actively leads in physician recruitment and retention strategies and activities. Completes annual quantifiable review of the service provided by each executive contract in place with the hospital for the board quality committee. Oversee the medical staff office function insomuch that data necessary for the medical staff and board are prepared to make decisions relative to privileges and credentials. EDUCATION AND EXPERIENCE REQUIRED: Doctor of medicine or Doctor of Osteopathic Medicine Six years professional, post-residency experience in direct patient care 3-5 years in a leadership role within a medium to large integrated health system EDUCATION AND EXPERIENCE PREFERRED: Master?s Degree in Health or Business Administration Six (6) years in a medical staff leadership role within a medium to large integrated health system LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED: Current unrestricted license to practice medicine in the state where facility located Certified by the American Board of Medical Specialties in respective specialty

BACKGROUND The Jewish Federation of Greater Indianapolis (JFGI) is the central fundraising and community planning organization for the Indianapolis Jewish Community. With an Annual Campaign of $4.6 million and Endowment assets under management of $90 million, the Federation supports and enriches the lives of Jews locally, nationally, in Israel, and around the world. We provide funding to several local and regional agencies, many national and overseas partners, and numerous independent programs that provide deeper connection and create Jewish community in Central Indiana. The Federation resides on and manages the operations of a 40-acre campus, and programs funded by the Federation create life-sustaining and life-changing impact, while inspiring and engaging members of the Indianapolis Jewish Community. SUMMARY Reporting to the Chief Marketing Officer, the Administrative Coordinator will be an organized, detail-oriented multi-tasker who enjoys managing a diverse set of responsibilities. The successful candidate will have the opportunity to work closely with fellow professionals, volunteers and donors alike. The team member will provide administrative support to the CEO, work with the Federation Board and committees, be responsible for general office management, and assist with programs and events in all departments. Working with the Development team in the organization's CRM system, the Administrative Coordinator will be responsible for general and event data, managing data hygiene, and communicating with donors. This position is full time and requires working in the office 5 days a week during normal business hours. REPRESENTATIVE FUNCTIONS OR DUTIES · General Office Reception · Office Supplies and Organization · Mail Intake and Check Recording · CEO Administrative Support · Board and Committee Administrative Support · Donor Acknowledgement Letters · General and Event CRM Data Entry · Lifecycle Recognition and Correspondence · Travel Support · Federation Event and Program Support · Other duties as assigned QUALIFICATIONS Maintains a positive and engaging demeanor Excellent interpersonal communication skills, both verbal and written Organized with strong aptitude for detail and prioritization Able to work 5 days a week in office with occasional evening/weekend program support Manage sensitive and confidential information with strong sense of discretion Overall internet and computer literacy and proficiency with Outlook, Word, Excel, Adobe, and familiarity with CRM databases Ability to represent JFGI and its values and ideals with the highest integrity A minimum of 2 years' experience in an office environment BENEFITS · Full Time · Competitive Salary · Paid personal, sick and vacation leave · Medical, Vision, Dental Insurance · Retirement Plan Interested, qualified candidates should forward resumes and cover letters to ********************. The Jewish Federation of Greater Indianapolis is an Equal Opportunity Employer. The Jewish Federation of Greater Indianapolis does not discriminate on the basis of an individual's race, color, sex, national origin, disability, religion, age, or sexual orientation.

Do you have the right skills and experience for this role Read on to find out, and make your application. The Outpatient Lactation Coordinator is responsible for establishing and overseeing lactation consultation in the outpatient setting to CHRISTUS St. Vincent patients. The Outpatient Lactation Program is intended to provide safe, family-centered patient care by assessing, planning, implementing and evaluating lactation plans for the breastfeeding/chest-feeding dyad, as well as for the pumping parent. The program is fully collaborative with the patient, patient's family, significant others, and members of the health care team. The Lactation Coordinator demonstrates specialized knowledge and clinical expertise in breastfeeding/chest-feeding and human lactation. As an integral member of the Health Care Team, the Lactation Coordinator functions within the Scope of Practice as defined by the International Board of Lactation Consultant Examiners (IBLCE) and follows Standards of Practice as defined by the professional association, Internal Lactation Consultant Association, and adheres to policies, procedures and guidelines of care. Requirements MINIMUM QUALIFICATIONS: EDUCATION: Graduation from an accredited school of nursing CERTIFICATION/LICENSES: Current New Mexico RN license required. BLS Required. Completion of International Board Certified Lactation Consultant Course required. SKILLS: Understanding of best practices in newborn and infant feeding Data informed program development, management, analysis and reporting Ability to collaborate and coordinate with team members from inpatient and outpatient Ability to coordinate care with local collaborative partners Program development skills Training, public speaking, and presentation skills Word, Excel, Power Point proficient Excellent written, verbal, and electronic communication skills Cultural humility and understanding of intersectional factors of power and oppression EXPERIENCE: 5 years' experience providing lactation support NATURE OF SUPERVISION: -Responsible to: ENVIRONMENT: -Bloodborne pathogen: B Multiple simultaneous activities around patient care. Exposure to infectious diseases and intermittent exposure possible to blood, excrements, odors and noise. Work area has normal heat, light, and air. PHYSICAL REQUIREMENTS: Working hours vary, with flexibility due to unexpected changes in schedule and emergencies. Must be able to handle emergency/crisis situations, prolonged, extensive or considerable standing/walking. xevrcyc Requires the ability to speak, listen, develop and communicate written materials.

A First Name Basis provides in-home care to seniors and individuals with disabilities across 40+ offices in four states. We're scaling quickly by investing in caregiver careers, applying smart technology to improve clinical outcomes, and setting the pace for the future of home care. If you're hungry to grow and make an impact, we want you on our team. Job Summary We are seeking a driven and detail oriented Inside Sales Representative to join our team in Plano, TX. In this role, you will play a crucial part in helping clients start home care services by guiding them through the process and ensuring they receive the support they need. Responsibilities Client Assistance: Determine the type of Medicaid coverage potential clients have and assist them through the onboarding process for home care services. Lead Management: Handle inbound calls and emails, make outbound calls to warm leads, and manage the entire client journey until services begin. Paperwork and Process: Complete extensive paperwork and maintain accurate records throughout the client onboarding process. Collaboration: Work closely with local teams to schedule in-home assessments and coordinate service starts. Performance Metrics: Make daily calls and maintain detailed notes. Progress leads through various stages efficiently. Ensure 11-15 clients start services each month. If you are passionate about sales, enjoy working in a fast-paced environment, and have the drive to succeed, we encourage you to apply for this exciting opportunity as an Inside Sales Representative. Job Type: Full-time Pay: $70,000 to $75,000 (ON-TARGET Earnings, "OTE"), comprised of Base + Commission. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Supplemental Pay: Bonus opportunities Commission pay Yearly bonus Ability to Commute: Plano, TX 75093 (Required)

Now is the time to join Poway Family Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities * Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework * Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient * Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs * Executes the HC Handoff in partnership with each clinician on every exam patient * Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget * Professionally overcome common patient objections to starting treatment * Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment * Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office * Active participant in daily morning huddles, monthly team meetings and any other meetings as required * Thorough understanding of business imperatives and how the role directly impacts metrics and results * Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework * Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care * Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always * Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies * Other duties and responsibilities as assigned Qualifications * High School Diploma or general education degree (GED) * Travel might be required between offices Preferred * Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities * Knowledge of office practices, technology applications and patient insurances. * Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). * Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient). * Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition). * Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team. * Ability to multi-task effectively without compromising the quality of the work. * Excellent interpersonal, oral and written communication skills. * Ability to handle and maintain extreme confidentially Patient records. * Organized, detail-oriented individual able to work in a fast-paced environment. Benefits Medical, dental, and vision insurance Paid time off Tuition Reimbursement 401K Paid time to volunteer in your local community Compensation Information $18.00-$25.50 / Hourly PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities-by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised We are seeking a driven and detail oriented Inside Sales Representative to join our team in Plano, TX. This position will be onsite. Position Summary: The Inside Sales Specialist plays a crucial part in helping clients start home care services by guiding them through the process and ensuring they receive the support they need. Responsibilities: Determine the type of Medicaid coverage potential clients have and assist them through the onboarding process for home care services. Handle inbound calls and emails, make outbound calls to warm leads, and manage the entire client journey until services begin. Complete extensive paperwork and maintain accurate records throughout the client onboarding process. Work closely with local teams to schedule in-home assessments and coordinate service starts. Make daily calls and maintain detailed notes. Progress leads through various stages efficiently. Ensure 11-15 clients start services each month. Skills, Qualifications, & Experience: Bachelor's degree preferred Minimum of 2 years of sales experience Healthcare experience preferred Benefits: Competitive pay Medical, dental, vision benefits 401(k) with employer match PTO Sick time Paid company holidays Monthly performance bonuses

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining, and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing, and reviewing customer contact quality. **Responsibilities:** + Evaluate calls and cases to assess performance based on a standard set of criteria, providing constructive feedback and recognition to employees to ensure high performance and continuous improvement. + Accurately score transactions to gauge employee's quality performance based on organizational and departmental policies and requirements. + Monitor and evaluate team performance, whether voice or non-voice, of assigned entity and team, ensuring adherence to company quality standards, and compliance with industry regulations. + Track and report any trends from the customer experience that can be improved or celebrated. + Analyze and provide weekly & monthly trend analysis to leadership. + Provide support to leadership by participating in and hosting internal/external client calibration sessions. + Engage in and lead projects to promote quality enhancements and/or broaden services for the team. + Maintain a comprehensive understanding of quality systems and methodologies as well as knowledge of applicable regulations, standards, and operating procedures. + Conduct investigations/root cause analysis and formulate corrective action recommendations. + Show an understanding of the program requirements and be capable of conducting gap assessments based on those requirements. + Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures. + Collaborate across various functions, interpret requirements, educate and influence others regarding those requirements. + Identify training needs or potential disciplinary actions which will be reported to leadership. + Build strong customer relationships and deliver customer-centric solutions. + Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement. + Develop strategic alliances and cooperate with stakeholders to achieve mutual goals. + Demonstrate resourcefulness by adeptly securing and efficiently deploying resources. + Analyze complex and high-quality, sometimes contradictory, information to solve problems effectively. + Hold oneself and others accountable for meeting commitments and objectives. + Exhibit situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations. + Create and implement diverse communication strategies that clearly address the specific requirements of various target audiences. **Qualifications:** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. Diploma or degree in relevant field desirable. + 3+ years' call quality audit experience strongly preferred. + 3+ years' experience in a patient support program or hub field would be an asset. + Adverse Event reporting and reconciliation experience strongly preferred. + Data collection and trend reporting experience is essential for this role. + Proficiency in MS Office applications required - Outlook, Excel, PowerPoint, and Word. + Excellent verbal and written communication skills. + High regard for superior quality of service. + Ability to prioritize and manage multiple responsibilities. + Experience handling tasks where attention to detail is critical to success. + Bilingual Spanish would be an asset. **What is expected of you and others at this level:** + Demonstrates strong leadership and collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may receive general guidance on new assignments. + May provide general guidance or technical assistance to less experienced team members. + Excellent attention to detail and problem-solving skills. + Strong communication and interpersonal skills. + Ability to analyze data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.90 per hour - $31.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining, and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing, and reviewing customer contact quality. **Responsibilities:** + Evaluate calls and cases to assess performance based on a standard set of criteria, providing constructive feedback and recognition to employees to ensure high performance and continuous improvement. + Accurately score transactions to gauge employee's quality performance based on organizational and departmental policies and requirements. + Monitor and evaluate team performance, whether voice or non-voice, of assigned entity and team, ensuring adherence to company quality standards, and compliance with industry regulations. + Track and report any trends from the customer experience that can be improved or celebrated. + Analyze and provide weekly & monthly trend analysis to leadership. + Provide support to leadership by participating in and hosting internal/external client calibration sessions. + Engage in and lead projects to promote quality enhancements and/or broaden services for the team. + Maintain a comprehensive understanding of quality systems and methodologies as well as knowledge of applicable regulations, standards, and operating procedures. + Conduct investigations/root cause analysis and formulate corrective action recommendations. + Show an understanding of the program requirements and be capable of conducting gap assessments based on those requirements. + Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures. + Collaborate across various functions, interpret requirements, educate and influence others regarding those requirements. + Identify training needs or potential disciplinary actions which will be reported to leadership. + Build strong customer relationships and deliver customer-centric solutions. + Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement. + Develop strategic alliances and cooperate with stakeholders to achieve mutual goals. + Demonstrate resourcefulness by adeptly securing and efficiently deploying resources. + Analyze complex and high-quality, sometimes contradictory, information to solve problems effectively. + Hold oneself and others accountable for meeting commitments and objectives. + Exhibit situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations. + Create and implement diverse communication strategies that clearly address the specific requirements of various target audiences. **Qualifications:** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. Diploma or degree in relevant field desirable. + 3+ years' call quality audit experience strongly preferred. + 3+ years' experience in a patient support program or hub field would be an asset. + Adverse Event reporting and reconciliation experience strongly preferred. + Data collection and trend reporting experience is essential for this role. + Proficiency in MS Office applications required - Outlook, Excel, PowerPoint, and Word. + Excellent verbal and written communication skills. + High regard for superior quality of service. + Ability to prioritize and manage multiple responsibilities. + Experience handling tasks where attention to detail is critical to success. + Bilingual Spanish would be an asset. **What is expected of you and others at this level:** + Demonstrates strong leadership and collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may receive general guidance on new assignments. + May provide general guidance or technical assistance to less experienced team members. + Excellent attention to detail and problem-solving skills. + Strong communication and interpersonal skills. + Ability to analyze data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.90 per hour - $31.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Salary Range: $43,269.00-$46,360.13 annually Hybrid Schedule: 2 days from home and 3 days on-site Benefits (The Good Stuff) 3 WKS+ Vacation Paid* 12 Paid Holidays 12 PTO Paid Days Competitive Health Benefits Package Wellness Program Reimbursements up to $50/month Short Term Disability at NO COST Life Insurance & AD&D 2X Annual Salary at NO COST Employee Assistance Program Retirement Plan UP TO 6% Employer Funding Professional Development Opportunities Discounted On-Site Early Childhood Care Tuition Assistance for Early Education Degree Free Monthly Transit Card *Vacation amounts may vary based on roles, schedules, and years of service Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami! United Way Miami, Inc. is hiring a Client Services Navigator, MU, to join our team. As Client Services Navigator, MU, you will provide program administrative and coordination support to the United Way Center for Financial Stability UWM is an equal opportunity employer and a drug-free workplace. Please visit our Career site homepage to view our EEO statement and Drug-Free policy. Principal Duties and Responsibilities: Acts as the first point of contact for the UWCFS and has the full responsibility of welcoming, greeting, and directing all customers, including clients, partners, and stakeholders visiting, emailing, or calling. Develops and implements a system for triaging all inquiries to the UWCFS, developing expertise in the Financial Coaching process to best handle complex situations, be able to troubleshoot inquiries that may arise when Financial Coaches are not immediately available, and provides input for process improvement to adjust to the current needs of customers and demand of service requests. Assist in developing and implementing onboarding timelines and training for all new CFS team members, including new staff and volunteers. Create and execute processes around the UWCFS VITA site, particularly training and managing volunteers, in-person and virtual service schedules, managing online tax platforms, and maintaining day-to-day operations during peak tax season. Provide administrative support and follow-up for the UWCFS that includes but is not limited to: setting up appointments; booking travel; composing/drafting letters; typing; data entry; filing; word-processing; proof reading; managing internal and external correspondence; mailings; report generation and queries; preparing expense reports, creating presentations for external and internal events, and developing outreach materials. Manage relationships and communication systems with key program partners and priority client referrals, including Mission United, employer partners, and internal referrals. Schedule and coordinate internal and external meetings and events, including coordinating with key organizations and community partners. Recruit volunteers for the various committees and task forces. Assist other staff with projects. Provide telephone support for the program that includes but is not limited to: answering calls; recording and delivering accurate messages; referring complaints and requests for information to appropriate staff, and following up as needed. Collect and track information; manage databases; prepare division reports. Conduct research and special projects as needed. Understand United Way and effectively interact with other areas internally to maximize and leverage opportunities Due to the leadership role United Way is called upon to play in the community, particularly in times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts. Requirements Education Requirements: Associate degree or equivalent experience. Experience Requirements: One to three years' work experience in an office environment. Technology Requirements: Must have knowledge of modern technology and be able to adapt quickly to new software, browsers, and systems. Other Essential Knowledge/Skills: Must be detail-oriented and able to multitask in a fast-paced environment. Strong customer service skills required. Ability to function in a team environment. Proficiency in written and spoken English nis ecessary; Spanish speaking ability is required. Career Growth: We encourage you to grow through formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible. Apply with confidence! Research indicates that individuals may hesitate if they don't meet every requirement. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities. Salary Description $43,269-$46,360.13 annually

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards. **_Responsibilities_** + Review assigned accounts to determine prior authorization requirements by payer and product category. + Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation). + Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers. + Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria. + Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments + Prioritize work to give orders a "leg up" based on aging, SLA, and payer requirements. + Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes. + Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy. + Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings. + Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone). + Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching. + Share payer/process knowledge with teammates and support a strong team culture. + Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School diploma, GED or equivalent work experience, preferred + 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred + Proven ability to meet daily productivity targets and quality standards in a queue-based environment. + Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work. + High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes). + Self-motivated with strong time management; able to pace independently without inbound-call cadence. + Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls). + Working knowledge of HIPAA and secure handling of PHI. + Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred. + Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred + Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred. + Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred, **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $16.75 per hour - $21.75 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards. **_Responsibilities_** + Review assigned accounts to determine prior authorization requirements by payer and product category. + Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation). + Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers. + Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria. + Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments + Prioritize work to give orders a "leg up" based on aging, SLA, and payer requirements. + Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes. + Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy. + Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings. + Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone). + Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching. + Share payer/process knowledge with teammates and support a strong team culture. + Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School diploma, GED or equivalent work experience, preferred + 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred + Proven ability to meet daily productivity targets and quality standards in a queue-based environment. + Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work. + High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes). + Self-motivated with strong time management; able to pace independently without inbound-call cadence. + Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls). + Working knowledge of HIPAA and secure handling of PHI. + Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred. + Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred + Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred. + Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred, **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $16.75 per hour - $21.75 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job DescriptionBenefits: Bonus based on performance Employee discounts Health insurance Paid time off Training & development About Us Woodhouse Spa is a luxury, world-class hospitality brand known for delivering elevated experiences and exceptional customer service. Our environment is refined, guest-centric, and designed for excellence. As a Spa Coordinator, Hospitality Employee, you are the face of our brand.Setting the tone for every day guest interactions with professionalism, warmth, and expertise. Position Overview The Spa Coordinator, Hospitality Role, is a high-touch, sales-focused role responsible for ensuring the guests journey begins and ends with an unforgettable 5-star experience. You will serve as the first point of contact, providing seamless check-in and check-out processes, personalized service recommendations, and relationship-driven sales. This position is ideal for someone passionate about hospitality, skilled in guest engagement, and motivated by performance-based growth. Key Responsibilities Greet and welcome guests with a professional, polished demeanor reflective of a luxury brand. Manage all check-in and check-out procedures efficiently and accurately. Build lasting guest relationships through personalized conversations and attentive follow-up. Recommend and upsell services based on guest preferences and service history. Maintain a deep understanding of all services, packages, and promotions to maximize sales potential and full booking opportunities. Serve as a knowledgeable resource for guests, responding to inquiries and resolving concerns with poise and urgency. Maintain a pristine, well-organized front desk environment that reflects our standards of excellence. Collaborate with service providers and management to ensure a seamless guest experience. Consistently meet or exceed individual and team sales goals. Qualifications Minimum of 1-2 years in a front desk, guest services, or luxury retail/hospitality environment. Proven track record in sales. Excellent communication skills. Tech-savvy ability to learn reservation, point-of-sales software. Solution-oriented mindset with impeccable attention to detail. What Success Looks Like within this Role Achieve & maintain an average of $25/hr in retail sales. Consistently exceed guest satisfaction metrics. Surpassing monthly service recommendations & upselling goals. Developing long-term relationships with guests and becoming a trusted advisor.

Job DescriptionBenefits: 401(k) Bonus based on performance Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Vision insurance About Us Woodhouse Spa is a luxury, world-class hospitality brand known for delivering elevated experiences and exceptional customer service. Our environment is refined, guest-centric, and designed for excellence. As a Spa Coordinator, Hospitality Employee, you are the face of our brand.Setting the tone for every day guest interactions with professionalism, warmth, and expertise. Position Overview The Spa Coordinator, Hospitality Role, is a high-touch, sales-focused role responsible for ensuring the guests journey begins and ends with an unforgettable 5-star experience. You will serve as the first point of contact, providing seamless check-in and check-out processes, personalized service recommendations, and relationship-driven sales. This position is ideal for someone passionate about hospitality, skilled in guest engagement, and motivated by performance-based growth. Key Responsibilities Greet and welcome guests with a professional, polished demeanor reflective of a luxury brand. Manage all check-in and check-out procedures efficiently and accurately. Build lasting guest relationships through personalized conversations and attentive follow-up. Recommend and upsell services based on guest preferences and service history. Maintain a deep understanding of all services, packages, and promotions to maximize sales potential and full booking opportunities. Serve as a knowledgeable resource for guests, responding to inquiries and resolving concerns with poise and urgency. Maintain a pristine, well-organized front desk environment that reflects our standards of excellence. Collaborate with service providers and management to ensure a seamless guest experience. Consistently meet or exceed individual and team sales goals. Qualifications Minimum of 1-2 years in a front desk, guest services, or luxury retail/hospitality environment. Proven track record in sales. Excellent communication skills. Tech-savvy ability to learn reservation, point-of-sales software. Solution-oriented mindset with impeccable attention to detail. What Success Looks Like within this Role Achieve & maintain an average of $25/hr in retail sales. Consistently exceed guest satisfaction metrics. Surpassing monthly service recommendations & upselling goals. Developing long-term relationships with guests and becoming a trusted advisor.

Job DescriptionBenefits: Bonus based on performance Free uniforms Health insurance Paid time off Wellness resources About Us Woodhouse Spa is a luxury, world-class hospitality brand known for delivering elevated experiences and exceptional customer service. Our environment is refined, guest-centric, and designed for excellence. As a Spa Coordinator, Hospitality Employee, you are the face of our brand.Setting the tone for every day guest interactions with professionalism, warmth, and expertise. Position Overview The Spa Coordinator, Hospitality Role, is a high-touch, sales-focused role responsible for ensuring the guests journey begins and ends with an unforgettable 5-star experience. You will serve as the first point of contact, providing seamless check-in and check-out processes, personalized service recommendations, and relationship-driven sales. This position is ideal for someone passionate about hospitality, skilled in guest engagement, and motivated by performance-based growth. Key Responsibilities Greet and welcome guests with a professional, polished demeanor reflective of a luxury brand. Manage all check-in and check-out procedures efficiently and accurately. Build lasting guest relationships through personalized conversations and attentive follow-up. Recommend and upsell services based on guest preferences and service history. Maintain a deep understanding of all services, packages, and promotions to maximize sales potential and full booking opportunities. Serve as a knowledgeable resource for guests, responding to inquiries and resolving concerns with poise and urgency. Maintain a pristine, well-organized front desk environment that reflects our standards of excellence. Collaborate with service providers and management to ensure a seamless guest experience. Consistently meet or exceed individual and team sales goals. Qualifications Minimum of 1-2 years in a front desk, guest services, or luxury retail/hospitality environment. Proven track record in sales. Excellent communication skills. Tech-savvy ability to learn reservation, point-of-sales software. Solution-oriented mindset with impeccable attention to detail. What Success Looks Like within this Role Achieve & maintain an average of $25/hr in retail sales. Consistently exceed guest satisfaction metrics. Surpassing monthly service recommendations & upselling goals. Developing long-term relationships with guests and becoming a trusted advisor.

After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the corevalues,and you see how they impactresidentsquality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friendswith this team, and I can happily say I love my job and enjoy coming to work. -Arrow Team Member Position-Senior LivingCoordinator Position Type:Full Time Location: Zionsville, IN Salary Range: $55,000 to $65,000 Shift Schedule- Monday through Friday with alternating weekends Come join our team at Holliday Farms Senior Living located at 11143 Ambrose Lane, Zionsville, IN 46077! We are looking forsomeone (like you): To be an Empathetic Empathizer: Be responsible for understanding the importance of empathy. It will be your job to create human connection with potential residents and family members during a potentially stressful and emotional time. To be aCommunicator of Knowledge: Ensure information regarding leads is entered accurately and thoroughly into database and that leads are provided all necessary and helpful information on senior living, as well as next-step options in their current search. To be aLead Base Liaison: Strategically cultivate leads through use of phone calls, CFUs, tours, and home visits, ensuring all efforts are accurately catalogued in the lead base. To be aHospitable Host: Ensure exceptional lead experiences during tours and visits to community events. Whatare we looking for? You must be at least eighteen (18) years of age. Must have a valid driver's license and clean driving record as per the insurance carrier's policy. You willhave a high school diploma, or equivalent. You canread, write, understand,and communicate in Englishat a 12thgrade proficiency. You shall possess clear verbal and written communication skills. You will have a positive and energetic attitudewho will LOVE our Residents! You will be professionalin appearance and conduct. You will be able to follow written and verbal directions and apply practical problem-solving skills ifneeded. You must be criminally cleared. You must be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening. EmploymentBenefits(We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance(1st of the month following 60 days of employment-FullTime) Disability insurance(Full Time) Employee assistance program Weekly Employee Recognition Program Life insurance(Full Time) Paid time off(Full Timeemployeesaccrue up to 115 hours each year and Part Timeaccrue up to 30 hours each year) Tuition Reimbursement(after 90 days for FT AND PT employees) Employee Referral Program(FT,PT, and PRN) Complimentary meal each shift(FT,PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want toseehow much fun we areat ArrowSenior Living? Please visit us via Facebook: ****************************************** Or, take a look at our website: ************************************* Have questions? Want to speak to someone directly? Reach out by calling or texting your own recruiter,Sophie Rich at ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age,or handicap, except as limited by state and federal law. #INDLP Keywords:sales,coordinator, marketing,leasing agent, move-in coordinator,senior living, nursing home RequiredPreferredJob Industries Healthcare

After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the corevalues,and you see how they impactresidentsquality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friendswith this team, and I can happily say I love my job and enjoy coming to work. -Arrow Team Member Position-Senior LivingCoordinator Position Type:Full Time Location:Kansas City, Missouri Starting Salary: $45,000 to $52,000 Sign On Bonus - $5,000 Shift Schedule- Sunday through Thursday 8:30am to 5:00pm Come join our team at The Barrymore Senior Living located at 8400 N Marston Avenue, Kansas City, Missouri 64154. We are looking forsomeone (like you): To be an Empathetic Empathizer: Be responsible for understanding the importance of empathy. It will be your job to create human connection with potential residents and family members during a potentially stressful and emotional time. To be aCommunicator of Knowledge: Ensure information regarding leads is entered accurately and thoroughly into database and that leads are provided all necessary and helpful information on senior living, as well as next-step options in their current search. To be aLead Base Liaison: Strategically cultivate leads through use of phone calls, CFUs, tours, and home visits, ensuring all efforts are accurately catalogued in the lead base. To be aHospitable Host: Ensure exceptional lead experiences during tours and visits to community events. Whatare we looking for? You must be at least eighteen (18) years of age. Must have a valid driver's license and clean driving record as per the insurance carrier's policy. You willhave a high school diploma, or equivalent. You canread, write, understand,and communicate in Englishat a 12thgrade proficiency. You shall possess clear verbal and written communication skills. You will have a positive and energetic attitudewho will LOVE our Residents! You will be professionalin appearance and conduct. You will be able to follow written and verbal directions and apply practical problem-solving skills ifneeded. You must be criminally cleared. You must be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening. EmploymentBenefits(We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance(1st of the month following 60 days of employment-FullTime) Disability insurance(Full Time) Employee assistance program Weekly Employee Recognition Program Life insurance(Full Time) Paid time off(Full Timeemployeesaccrue up to 115 hours each year and Part Timeaccrue up to 30 hours each year) Tuition Reimbursement(after 90 days for FT AND PT employees) Employee Referral Program(FT,PT, and PRN) Complimentary meal each shift(FT,PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want tolearn more about what all we will have to offer at The Barrymore? Take a look at our website:********************************* Have questions? Want to speak to someone directly? Reach out by calling or texting your own recruiter, Sophie Rich,at ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age,or handicap, except as limited by state and federal law. #INDLP Keywords:sales,coordinator, marketing,leasing agent, move-in coordinator,senior living, nursing home RequiredPreferredJob Industries Healthcare

After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work. -Arrow Team Member Position- Senior Living Coordinator Position Type- Full Time Location: Iowa City, IA Salary Range: $45,000 to $52,000 Shift Schedule: Monday through Friday 8:30am to 5:00pm With rotating weekends Come join our team at Walden Place Senior Living located at 2423 Walden Rd, Iowa City, IA 52246! We are looking for someone (like you): To be an Empathetic Empathizer: Be responsible for understanding the importance of empathy. It will be your job to create human connection with potential residents and family members during a potentially stressful and emotional time. To be aCommunicator of Knowledge: Ensure information regarding leads is entered accurately and thoroughly into database and that leads are provided all necessary and helpful information on senior living, as well as next-step options in their current search. To be aLead Base Liaison: Strategically cultivate leads through use of phone calls, CFUs, tours, and home visits, ensuring all efforts are accurately catalogued in the lead base. To be aHospitable Host: Ensure exceptional lead experiences during tours and visits to community events. What are we looking for? You must be at least eighteen (18) years of age. Must have a valid driver's license and clean driving record as per the insurance carrier's policy. You willhave a high school diploma, or equivalent. You canread, write, understand,and communicate in Englishat a 12thgrade proficiency. You shall possess clear verbal and written communication skills. You will have a positive and energetic attitudewho will LOVE our Residents! You will be professionalin appearance and conduct. You will be able to follow written and verbal directions and apply practical problem-solving skills ifneeded. You must be criminally cleared. You must be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening. Employment Benefits (We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) Disability insurance (Full Time) Employee assistance program Weekly Employee Recognition Program Life insurance (Full Time) Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) Tuition Reimbursement (after 90 days for FT AND PT employees) Employee Referral Program (FT, PT, and PRN) Complimentary meal each shift (FT, PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want to see how much fun we are at Walden Place? Please visit us via Facebook: ************************************************* Or, take a look at our website: *********************************** Have questions? Want to speak to someone directly? Reach out by calling or texting your own recruiter, Sophie Rich: ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in over 40 properties currently in 7 states (Missouri, Iowa, Illinois, Ohio, Indiana, Michigan, and Arkansas) and employs nearly 2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age or handicap, except as limited by state and federal law. #INDHP Keywords:sales,coordinator, marketing,leasing agent, move-in coordinator,senior living, nursing home RequiredPreferredJob Industries Healthcare