ZMC Hotels jobs

Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance Wellness resources This is a Remote Position, WFA (Work from Anywhere) We are seeking a dynamic and results-driven professional with a passion for hospitality and a commitment to excellence. In this role, you will lead the revenue strategy for a portfolio of 10-15 hotels within ZMC Hotels. Your primary objective will be to optimize revenue across all distribution channels, market segments, and sales and marketing initiatives, while ensuring maximum return on investment for our owners and investment partners. RESPONSIBILITIES + AUTHORITIES: · Utilize brand systems and resources to monitor hotel and competitor rates, availability, strategies, seasonality, and adjust pricing accordingly to grow RevPAR and RevPAR Index.· Maximize each hotel's top line revenue, profit, and market share through the development and execution of a strategic, demand-based pricing plan for all market segments.· Lead the weekly strategy session, reviewing prior week's decisions to evaluate effectiveness, following up on assigned tasks of others, critiquing year-over-year variances by segment, etc.· Build and monitor group blocks and cut off dates and conduct displacement analysis to ensure proper contribution from groups or contracts.· Be fluent in all aspects of revenue management across multiple brands. Brands in your portfolio may include the following: Hilton, Marriott, IHG, and Best Western, · Ability to identify underperformance, develop solutions, implement, and hold accountable to achieve desired outcome.· Conduct regular business reviews to improve performance for hotels not achieving fair share.· Ensure optimal property participation and production through relevant internet sites and other distribution channels (CRO, GDS, Brand.com, and travel agency consortiums).· Effectively identify all online marketing, promotional and distribution opportunities and implement targeted e-commerce action plans.· Utilize key performance indicators and yield management tools to identify trends as an early warning system to where future revenue opportunities may lie.· Integrate and align sales and revenue management business practices and processes to improve efficiencies and performance. WHAT ARE WE LOOKING FOR? The individual must possess the following skill set to successfully perform the essential functions of the job.· Minimum 2 to 3-years' experience in revenue management required.· Minimum 2 to 3-years hands on experience with branded RMS/CRS systems (any, but not limited to, R&I, GRO, HPP, One Yield, Concerto, N2Pricing, Hyatt PRO, BestRev, TravelClick).· Knowledge of property management systems for Hilton, Marriott, IHG, and Best Western is a plus. Must obtain brand RM certifications within the first year of employment, if not already certified.· CRME, CHDM, CHIA, or other similar industry certifications preferred. CRME must be obtained within the first year of employment, if not already certified.· Experience in a multi-property role preferred. · Proficient in Microsoft Office applications.· Well versed in reports such as the STR/Costar, TravelClick Agency360, Rate Strategy360, etc.· Knowledge of Delphi (Sales & Catering) preferred.· Exceptional analytical, strategical, and forward-thinking skills.· Self-discipline with the ability to multitask.· Well organized with attention to detail.· Strong communication skills in both written and oral fashion.· Results driven with the ability to manage varied workloads and personnel.· Comfortable presenting to groups of people.· Ability to work across disciplines to maximize room revenue. Note: Other duties as assigned by the Vice President of Revenue Strategy. ZMC Hotels is a dynamic hotel management company with over forty years in the industry and a growing portfolio of diverse and thriving properties across 17 states. Known for our commitment to our guests and to our employees, as well as our reinvestment in our properties and the communities we serve, ZMC Hotels is committed to finding and developing creative, enthusiastic leaders and employees who share our passion for hospitality and for optimizing the guest experience. ZMC Hotels offers excellent benefits and opportunities for advancement, with a host of exciting cities to live and work. So, whether you're an established hospitality professional looking for growth, new to the industry seeking steady employment, or a college student just starting out or seeking seasonal employment with flexible hours, there's a great career ahead of you at ZMC Hotels!

General Hotels Corporation has an immediate opening for a Laundry Attendant to join our hotel team! The Laundry Attendant is responsible for washing, drying, and folding of all linens and towels to support our guests' experience. Responsibilities: Wash, dry, and fold all hotel linens and towels. Properly use all soaps, chemicals, and equipment for cleaning linen and towels. Clean laundry equipment, vent screens, and drain traps and lint filters. Maintain and rotate a supply of clean linen and towels. Assist in the monthly linen and towel inventory. Keep the laundry room, housekeeping office, and storage areas clean and organized. Expedite the delivery of linen and requested suite items to room attendants. Clean rooms when needed or as requested by management. Accommodate guest special requests courteously. Answer guest questions regarding hotel facilities and services. Know and follow all hotel emergency procedures. Notify manager of any problems with linen. Answer the housekeeping department telephone. Complete maintenance work orders and deliver to designated area in a timely manner. Other duties as assigned. Required Competencies: Customer Service - Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests. Teamwork - Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner. Quality - Demonstrate accuracy and thoroughness; monitor own work to ensure quality. Quantity - Meet productivity standards and completes work within a timely manner. Safety and Security - Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies. Dependability - Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends. Initiative - Ask for and offer help when needed. Compliance - Comply with health department rules and regulations. Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation is looking for a Multi-Site Hotel Security Officer at the Crowne Plaza Indianapolis-Airport, the Crowne Plaza Downtown Union Station and the Homewood Suites Keystone at the Crossing located in Indianapolis, IN. Job Summary: The Security Officer plays a vital role in maintaining the safety and security of the hotel's guests, team members, residents, and property. As a key member of the Security team, this individual will help oversee daily security operations, respond to incidents, promote safe work practices, and provide outstanding service-all while projecting professionalism and a guest-focused attitude. Responsibilities: Patrol hotel property to identify safety or security concerns Respond quickly and professionally to emergencies Document incidents and assist with initial investigations Enforce safety policies and support loss prevention efforts Promote safety awareness among guests and staff Provide a visible, helpful, and professional presence throughout the hotel Requirements Ability to travel between hotel locations as needed Experience in security, law enforcement, or loss prevention Strong communication skills in English (spoken and written) Service-oriented and comfortable working with all levels of staff and guests Professional, dependable, and sound judgment under pressure Team player with a strong sense of ownership Adaptable, efficient, and reliable in a fast-paced environment Committed to guest service and maintaining a safe atmosphere Works with urgency and attention to detail Benefits Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation has an immediate opening for a Front Office Supervisor at Crowne Plaza Indianapolis Airport. The Front Office Supervisor will supervise the Guest Services staff while providing friendly, efficient service. The Front Office Supervisor is responsible for a variety of tasks, including: Supervise the Guest Services staff Welcome guests in a friendly, prompt and professional manner Assist Guest Services staff, as needed, with any guest concerns Follow established hotel procedures at all times Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Maintain positive communication between all departments MOD Shifts as needed Managing and assisting shuttle services JOB REQUIREMENTS & EXPECTATIONS MUST have a minimum of 2 years Hotel Guest Services experience, Full-Service preferred, to be considered for this position Must have valid driver's license and assist in driving hotel shuttle Willingness to work evenings, weekends, and holidays as required by hotel operations Demonstrate genuine enthusiasm for the hospitality industry and a commitment to delivering exceptional service Proven ability to motivate, and collaborate with front office associates and other departments Consistently arriving on time, well-groomed and prepared to serve as the face of the hotel, reflecting its standards of hospitality is critical for this role Communicate effectively with coworkers and other departments to coordinate guest services, resolve issues promptly, and maintain smooth hotel operations Ensure accuracy in reservations, billing, and guest records and train the team on the same Maintain a calm, confident, and welcoming demeanor in all guest interactions, even under pressure Anticipate and meet the needs of travelers with high expectations, ensuring every guest feels valued and cared for Provide personalized assistance with tact and discretion, creating a seamless experience for guests from check-in to departure Handle challenges gracefully, offering solutions that uphold the hotel's standards of service and professionalism Listen attentively, convey information clearly, and respond with courtesy to create a seamless guest experience Demonstrate strong verbal skills when interacting with guests and staff, and produces accurate, professional written communication such as emails and guest documentation Mentor the front desk team by providing training and coaching for continual growth and improvement Actively assist the front desk team in bringing life to the Crowne Plaza brand standards Ability to stand for extended periods of time while performing front desk duties Ability to manage multiple tasks by prioritizing effectively while maintaining strong attention to detail and accuracy Prior experience with Opera Property Management System (PMS) is strongly preferred Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

We are seeking a skilled Maintenance Technician to join our hotel team. As a Maintenance Technician, you will be responsible for maintaining and repairing all aspects of our hotel facilities, including guest rooms, public areas, and equipment. You will work closely with other members of the team to ensure that our hotel is always in top condition for our guests. Responsibilities Perform routine maintenance tasks, such as painting, plumbing, and electrical repairs Respond to guest requests for maintenance assistance in a timely and friendly, professional manner Inspect and maintain all guest rooms, public areas, and equipment to ensure they are in good working order Perform preventative maintenance on all hotel equipment and systems Assist with the installation of new equipment and systems as needed Maintain accurate records of all maintenance and repair work performed Ensure that all work is performed safely and in compliance with all applicable regulations and standards Requirements High school diploma or equivalent Previous experience as a maintenance technician, preferably in a hotel or hospitality setting Strong knowledge of plumbing, electrical, and HVAC systems Ability to read and interpret technical manuals and schematics Excellent problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Flexibility to work evenings, weekends, and holidays as needed Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

We are looking for a friendly and professional Bellman to join our hospitality team. As a Bellman, you will be the first point of contact for guests, providing exceptional customer service by assisting with luggage, transportation, and general inquiries. If you have a warm personality and enjoy helping others, we'd love to hear from you! Responsibilities: Greet guests warmly upon arrival and departure. Assist guests with luggage, ensuring safe and efficient transport to and from rooms, vehicles, and storage areas. Provide information about hotel amenities, services, and local attractions. Deliver packages and special requests to guest rooms as needed. Maintain the cleanliness and organization of the lobby and entrance areas. Assist with guest inquiries, directions, and recommendations courteously and professionally. Coordinate with front desk staff to ensure seamless guest experiences. Handle guest belongings with care and maintain confidentiality. Qualifications: High school diploma or equivalent. Previous experience in hospitality or customer service (preferred). Excellent communication and interpersonal skills. Ability to lift and carry luggage and stand for extended periods. Professional appearance and friendly demeanor. Willingness to work flexible shifts, including weekends and holidays. Benefits: Competitive salary Hotel Discounts Employee discounts at Restaurant & Grill Career growth opportunities

Job Description Responsibilities: Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Greet and acknowledge all arriving guests. Be aware of guests needs; assist in providing a pleasant experience. Promote and educate guests on all breakfast options available per brand standards. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels outside of their hotel they work in $250 bonus for you and a referred associate DailyPay: access to your already earned wages before payday Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary We want the friendliest and happiest in this position! The shift starts around 5 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied.

General Hotels Corporation is seeking a Housekeeping Supervisor for our Hilton Garden Inn hotel in Jeffersonville, Indiana. The primary responsibility of the Housekeeping Supervisor is to monitor and train staff while enforcing performance standards . The Housekeeping Supervisor must have a clear and concise knowledge of hotel standards and ensure that all staff abides by these standards. DUTIES & RESPONSIBILITIES Responsible for opening and/or closing the housekeeping office, to include breaking out the house and completing end of day paperwork Monitor hours worked to to manage efficiency and excess hours Monitor he performance of staff daily and enforce rules fairly and without favoritism Inspect rooms on a daily basis to maintain the standards of the hotel and confirm that all assigned tasks of staff have been completed Assist in training new employees Support the Housekeeping Manager when needed by attending departmental meetings, conducting daily meetings with staff, order supplies, complete the schedule etc. Must be knowledgeable in health and safety procedures for the department Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation has an immediate opening for an AM Front Desk Agent to join our hotel team at Homewood Suites by Hilton - Keystone Crossing! The AM Front Desk Agent works 7am-3pm and is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

We are seeking an experienced, hospitality-driven Bartender for the Crowne Plaza Airport Hotel. The Bartender will be responsible for taking orders, creating and serving drinks, serving food to guests dining at the bar, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a friendly and outgoing personality. Responsibilities Greet customers and take their orders Provide recommendations and answer questions about drinks and menu items Prepare and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered Ensure that fruit and other garnishes are prepared ahead of the opening of the bar Maintain the bar and keep it clean and organized. Keep bar supplied with snacks Ensure that customers are of legal drinking age by checking photo IDs Ensure customer satisfaction by checking in with customers and addressing any concerns Process payments and handle cash and credit card transactions Collaborate with kitchen staff to ensure timely and accurate order delivery Adhere to all food safety and sanitation regulations Requirements Proven work experience as a Bartender, with extensive knowledge of drink preparation and service Excellent communication and customer service skills Friendly and outgoing personality Knowledge of food safety and sanitation regulations Ability to handle cash and credit card transactions Ability to work in a fast-paced environment while remaining calm and professional Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays Must be of legal drinking age Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Benefits: Flexible schedule Free uniforms Opportunity for advancement Training & development Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryFast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company Compensation: $13.00 - $14.75 per hour ZMC Hotels is a dynamic hotel management company with over forty years in the industry and a growing portfolio of diverse and thriving properties across 17 states. Known for our commitment to our guests and to our employees, as well as our reinvestment in our properties and the communities we serve, ZMC Hotels is committed to finding and developing creative, enthusiastic leaders and employees who share our passion for hospitality and for optimizing the guest experience. ZMC Hotels offers excellent benefits and opportunities for advancement, with a host of exciting cities to live and work. So, whether you're an established hospitality professional looking for growth, new to the industry seeking steady employment, or a college student just starting out or seeking seasonal employment with flexible hours, there's a great career ahead of you at ZMC Hotels!

The primary responsibility of the Room Inspector is to ensure cleanliness of all guest rooms and maintain standards of hotel. Assist and monitor housekeeping employees in their daily tasks and to inform housekeeping managers of any discrepancies. This position is also required to assist housekeeping managers with housekeeping related duties such as lost and found procedures, answering phones and any other task related to housekeeping, guest service and interaction with housekeeping employees. DUTIES & RESPONSIBILITIES Inspecting all vacant rooms daily in assigned areas and spot checking occupied rooms as needed. Ensure all required amenities and linens are stocked daily in each guest room according to standards. Ensure the guest room is clean according to standards and that required daily cleaning assignments have been completed, as specified by office. Monitor all housekeeping employees and their daily activities while on the floor. Report any issues to housekeeping manager immediately. Assist housekeeping managers with office duties and back of house duties, as needed, including but not limited to, lost and found, shipping and daily offices procedures. Assist in cleaning rooms or laundry if the need occurs. Assist in special projects as assigned such as putting in paperwork, making lists or any other task assigned by management. All training of new room attendants will be done only by a floor supervisor or designated trainer and monitored by housekeeping managers. In the event of the Executive housekeeper and Assistant housekeeper are unavailable, the floor supervisor would run the 8am meeting and also monitor the housekeeping office. Remain positive and helpful when supervising housekeeping employees, always being polite and gracious with requests and/or suggestions for improvement of cleanliness issues. Maintain a friendly and helpful attitude towards guests at all times. Any other task assigned by management.

The Guest Service Manager will manage Front Desk operations to ensure quality service and standards while delivering a stellar guest experience. They will directly supervise the Guest Services team. This position reports directly to the General Manager and is part of the property's Senior Leadership Team. DUTIES AND RESPONSIBILITIES Oversee all aspects of the operation and service for the Rooms and Guest Services Departments. Assure effective orientation and training for new staff and develop activities for experienced staff. Provide mentoring, coaching and regular feedback to help improve team member performance and morale. Support department managers, including but not limited to greeting guests, covering shifts, providing direction, and overseeing all aspects of customer service and property cleanliness. Work closely with all departments of the hotel to ensure group, guest and employee satisfaction. Address team member and guest complaints and advise the General Manager about appropriate corrective actions taken. Work to ensure guest billing is accurate; complete daily, weekly, and monthly accounting responsibilities. Work closely with Sales Department to manage occupancy and group room blocks, balancing room type availability. Participate in weekly Revenue Management Meetings. Complete weekly room and public space inspections with the Executive Housekeeper. Complete accurate monthly forecasting for each of the department's revenue outlets. Monitor budget and control expenses with a focus on room rate, guest service scores and labor cost. Review and approve all product invoices before submitting to accounting department. Maintain department expense budget. Ensure Brand Standards are followed and maintained in each department. Participate in all Quality Inspections. Participate in Manager on Duty Program, with responsibility for monthly scheduling of managers on duty. Ensure that all legal requirements are consistently adhered to including wage & hour laws and federal, state & local laws pertaining to room safety & sanitation. Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements. JOB REQUIREMENTS Experience in hotel Housekeeping and Front Desk supervisory position is required. Must be guest focused while being creative and able to problem solve during challenging times. Must be able to multitask and make difficult decisions on the spur of the moment. Experience with PMS computer systems is required. Guest relations skills are required. Previous experience working with budgets and P&L is preferred. Must have valid driver's license and current insurance. A minimum of an Associate's Degree in Hospitality is a plus. Must speak fluent English; bi-lingual in Spanish is a plus. Must have reliable transportation. Must be able to regularly work evenings and weekends. BENEFITS Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Job DescriptionBenefits: 401(k) Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance Wellness resources This is a Remote Position, WFA (Work from Anywhere) We are seeking a dynamic and results-driven professional with a passion for hospitality and a commitment to excellence. In this role, you will lead the revenue strategy for a portfolio of 10-15 hotels within ZMC Hotels. Your primary objective will be to optimize revenue across all distribution channels, market segments, and sales and marketing initiatives, while ensuring maximum return on investment for our owners and investment partners. RESPONSIBILITIES + AUTHORITIES: Utilize brand systems and resources to monitor hotel and competitor rates, availability, strategies, seasonality, and adjust pricing accordingly to grow RevPAR and RevPAR Index. Maximize each hotels top line revenue, profit, and market share through the development and execution of a strategic, demand-based pricing plan for all market segments. Lead the weekly strategy session, reviewing prior week's decisions to evaluate effectiveness, following up on assigned tasks of others, critiquing year-over-year variances by segment, etc. Build and monitor group blocks and cut off dates and conduct displacement analysis to ensure proper contribution from groups or contracts. Be fluent in all aspects of revenue management across multiple brands. Brands in your portfolio may include the following: Hilton, Marriott, IHG, and Best Western, Ability to identify underperformance, develop solutions, implement, and hold accountable to achieve desired outcome. Conduct regular business reviews to improve performance for hotels not achieving fair share. Ensure optimal property participation and production through relevant internet sites and other distribution channels (CRO, GDS, Brand.com, and travel agency consortiums). Effectively identify all online marketing, promotional and distribution opportunities and implement targeted e-commerce action plans. Utilize key performance indicators and yield management tools to identify trends as an early warning system to where future revenue opportunities may lie. Integrate and align sales and revenue management business practices and processes to improve efficiencies and performance. WHAT ARE WE LOOKING FOR? The individual must possess the following skill set to successfully perform the essential functions of the job. Minimum 2 to 3-years experience in revenue management required. Minimum 2 to 3-years hands on experience with branded RMS/CRS systems (any, but not limited to, R&I, GRO, HPP, One Yield, Concerto, N2Pricing, Hyatt PRO, BestRev, TravelClick). Knowledge of property management systems for Hilton, Marriott, IHG, and Best Western is a plus. Must obtain brand RM certifications within the first year of employment, if not already certified. CRME, CHDM, CHIA, or other similar industry certifications preferred. CRME must be obtained within the first year of employment, if not already certified. Experience in a multi-property role preferred. Proficient in Microsoft Office applications. Well versed in reports such as the STR/Costar, TravelClick Agency360, Rate Strategy360, etc. Knowledge of Delphi (Sales & Catering) preferred. Exceptional analytical, strategical, and forward-thinking skills. Self-discipline with the ability to multitask. Well organized with attention to detail. Strong communication skills in both written and oral fashion. Results driven with the ability to manage varied workloads and personnel. Comfortable presenting to groups of people. Ability to work across disciplines to maximize room revenue. Note: Other duties as assigned by the Vice President of Revenue Strategy.

We are seeking a skilled Maintenance Technician to join our hotel team at the Homewood Suites Keystone at the Crossing. As a Maintenance Technician, you will be responsible for maintaining and repairing all aspects of our hotel facilities, including guest rooms, public areas, and equipment. You will work closely with other members of the team to ensure that our hotel is always in top condition for our guests. Responsibilities Perform routine maintenance tasks, such as painting, plumbing, and electrical repairs Respond to guest requests for maintenance assistance in a timely and friendly, professional manner Inspect and maintain all guest rooms, public areas, and equipment to ensure they are in good working order Perform preventative maintenance on all hotel equipment and systems Assist with the installation of new equipment and systems as needed Maintain accurate records of all maintenance and repair work performed Ensure that all work is performed safely and in compliance with all applicable regulations and standards Requirements High school diploma or equivalent Previous experience as a maintenance technician, preferably in a hotel or hospitality setting Strong knowledge of plumbing, electrical, and HVAC systems Ability to read and interpret technical manuals and schematics Excellent problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Flexibility to work evenings, weekends, and holidays as needed Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Responsibilities: Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Greet and acknowledge all arriving guests. Be aware of guests' needs; assist in providing a pleasant experience. Promote and educate guests on all breakfast options available per brand standards. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotel's outside of their hotel they work in $250 bonus for you and a referred associate DailyPay: access to your already earned wages before payday Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryWe want the friendliest and happiest in this position! The shift starts around 5 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied. ZMC Hotels is a dynamic hotel management company with over forty years in the industry and a growing portfolio of diverse and thriving properties across 17 states. Known for our commitment to our guests and to our employees, as well as our reinvestment in our properties and the communities we serve, ZMC Hotels is committed to finding and developing creative, enthusiastic leaders and employees who share our passion for hospitality and for optimizing the guest experience. ZMC Hotels offers excellent benefits and opportunities for advancement, with a host of exciting cities to live and work. So, whether you're an established hospitality professional looking for growth, new to the industry seeking steady employment, or a college student just starting out or seeking seasonal employment with flexible hours, there's a great career ahead of you at ZMC Hotels!

General Hotels Corporation is seeking a skilled Night Auditor to join our team at the XXX hotel. The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports. Responsibilities: Complete and transmit accounting reports and supporting documents Act as hotel system liaison during night hours Perform all guest service functions as required Assist in booking room reservations Answer hotel phone calls Qualifications: Previous customer service experience is required Previous experience in a similar position or within a hotel preferred Excellent communication skills, both verbal and non-verbal Hospitality-oriented demeanor is required Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude Excellent phone and computer skills Ability to work overnight on a full-time basis Ability to read and speak English Previous cash handling experience preferred Monday and Tuesday nights are required Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

We are seeking an experienced, hospitality-driven Bartender for XXX Hotel. The Bartender will be responsible for taking orders, creating and serving drinks, serving food to guests dining at the bar, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a friendly and outgoing personality. Responsibilities Greet customers and take their orders Provide recommendations and answer questions about drinks and menu items Prepare and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered Ensure that fruit and other garnishes are prepared ahead of the opening of the bar Maintain the bar and keep it clean and organized. Keep bar supplied with snacks Ensure that customers are of legal drinking age by checking photo IDs Ensure customer satisfaction by checking in with customers and addressing any concerns Process payments and handle cash and credit card transactions Collaborate with kitchen staff to ensure timely and accurate order delivery Adhere to all food safety and sanitation regulations Requirements Proven work experience as a Bartender, with extensive knowledge of drink preparation and service Excellent communication and customer service skills Friendly and outgoing personality Knowledge of food safety and sanitation regulations Ability to handle cash and credit card transactions Ability to work in a fast-paced environment while remaining calm and professional Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays Must be of legal drinking age Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation is seeking a skilled Housekeeper / Room Attendant to join our team! The ideal candidate will have experience in hotel housekeeping and be able to provide exceptional service to our guests. Responsibilities: Clean and maintain guest rooms and common areas Change linens and towels Restock supplies in guest rooms and common areas Report any maintenance issues to management Assist guests with any requests or needs Follow all safety and sanitation policies Keep work area clean and neat at all times Requirements: Previous experience as a hotel housekeeper is preferred Excellent attention to detail Ability to work independently and as part of a team Strong communication and customer service skills Ability to lift, push, and move heavy objects Flexibility to work weekends and holidays Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.