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  • VP, Treasurer

    Zones 4.5company rating

    Zones job in Auburn, WA

    at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: The Vice President, Treasurer is responsible for overseeing and optimizing the organization's global treasury operations, capital structure, liquidity management, risk management, and financing strategy. This role plays a critical leadership function in managing banking relationships, debt and equity financing, cash flow forecasting, investment of corporate funds, and compliance with internal controls and regulatory requirements. This role requires up to 10% travel and must have the ability to work onsite as needed at our Auburn, WA headquarters. What you'll do as the Vice President, Treasurer: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. Capital Structure & Financing Develop and execute strategies for capital structure optimization, including debt, equity, and hybrid instruments. Lead debt issuance, refinancing, credit facility negotiations, and other capital markets activities. Maintain credit agency relationships and ensure strong credit ratings. Cash & Liquidity Management Manage global cash flow forecasting and ensure adequate liquidity across all operations. Optimize the use of working capital and intercompany funding. Oversee short-term investments and manage idle cash. Banking & Treasury Operations Manage relationships with banking partners, ensuring favorable pricing and service levels. Oversee daily cash management, treasury systems, fraud prevention policies and bank account administration. Support system implementations and enhancements that impact treasury-related accounting and reporting Ensure compliance with treasury policies and procedures. Risk Management Develop and implement strategies for managing interest rate, foreign exchange, and counterparty risk. Work closely with internal teams to assess and mitigate financial risk exposures. Provide regular reporting and insights to leadership on treasury performance. Oversee corporate equity program, collaborating with legal and HR to ensure accurate records for grant issuance, eligibility, vesting and settlement. Credit and Collections Management Manage global credit exposure and ensure alignment with risk tolerance in each entity and as a consolidated roll-up. Partner with Director, Credit and Collections to resolve complex or escalated billing or collection issues. Review and recommend approval of extended credit requests, as appropriate. Collaborate with Sales Leadership and Legal to balance risk with customer requests and large revenue growth opportunities. Leadership & Team Development Build and lead a high-performing treasury and corporate finance team. Foster a culture of innovation, accountability, and continuous improvement. What will you bring to the team: Bachelor's degree in Finance, Accounting, Economics or related field; MBA or CPA/CFA preferred. 10-15+ years of progressive experience in corporate treasury or finance roles, including leadership responsibilities. Strong experience in capital markets, liquidity management, debt and equity financing. Familiarity with treasury systems and technologies (e.g., Kyriba, D365, Quantum). Should be familier with external Banking systems Proven ability to lead cross-functional teams and manage complex financial transactions. Excellent analytical, strategic thinking, and communication skills. Attributes/Competencies: Global experience in a multinational corporation. Deep knowledge of regulatory frameworks and compliance in financial operations. Qualified candidates can expect a salary range of $180,000-250,000 + Bonus #LI-EB1#LI-hybrid Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
    $160k-241k yearly est. Auto-Apply 60d+ ago
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  • Software Solutions Advisor

    Zones, LLC 4.5company rating

    Zones, LLC job in Auburn, WA

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. **Position Overview:** The Software Solutions Advisor (SSA) is a strategic software advisor dedicated to helping Mid-Market and strategic SMB customers achieve meaningful business outcomes through the effective adoption, optimization, and lifecycle management of modern software solutions. Focused on commercial and healthcare accounts within an assigned region, the SSA partners closely with Account Managers and cross-functional solution teams to land, adopt, expand, and renew key software platforms-driving customer success, reducing complexity, and accelerating growth across our software, services, and recurring cloud portfolio. The SSA combines strong licensing expertise with a forward-looking solutions mindset, guiding customers through product choices, optimization opportunities, roadmap alignment, and contract strategy. By understanding the customer's environment, technology priorities, and desired outcomes, the SSA shapes the software strategy that supports business transformation-while ensuring customers receive continuous value throughout their lifecycle. This role is critical in delivering a trusted advisor experience, bridging licensing fundamentals with modern solution adoption, and positioning customers for long-term success across Microsoft, AWS, Adobe, Google, and other strategic software publishers. **What you will do as the** **Software Solutions Advisor (SSA):** _The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ _This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice._ **Customer Success & Outcome Alignment** + Engage customers early to define strategic business outcomes and build a tailored Software Success Plan aligning licensing, cloud adoption, roadmaps, and modernization initiatives. + Drive customers through the LAER framework (Land, Adopt, Expand, Renew) to ensure continuous value realization and support account growth strategies. + Conduct proactive touchpoints according to each customers needs to evaluate health, usage, optimization opportunities, and potential risks across software and cloud subscriptions. + Facilitate business reviews and workshops as needed to ensure customers stay on track with adoption plans, renewal milestones, and strategic objectives. **Software Solutions & Licensing Strategy** + Serve as a subject matter expert in software licensing, subscription models, cloud entitlements, and publisher programs across Microsoft, Adobe, AWS, Google, and other SAM focus vendors. + Evaluate customer environments, product usage, and contract structures to provide clear options for optimization, cost control, and modernization. + Provide solution-oriented guidance that bridges licensing with the broader technology ecosystem (cloud, security, workplace, data platforms, managed services). + Support customers through software lifecycle events including onboarding, rightsizing, renewals, migrations, and product transitions. **Renewal & Agreement Management** + Proactively manage assigned renewals, initiating engagement 90+ days before expiration to align options with customer goals. + Partner with AMs to position value-driven renewal paths, identify upsell/cross-sell opportunities, and mitigate risks in advance. + Maintain deep understanding of publisher program updates, product terms, and compliance requirements to help customers stay informed and make confident decisions. **Sales Partnership & Opportunity Development** + Work collaboratively with regional Account Managers as the go-to resource for software and cloud advisory, helping qualify, design, and close opportunities. + Identify and advance opportunities for assessments, cloud migration services, modernization initiatives, managed services adoption, and strategic vendor programs. + Cosell with AMs and Field Sellers to accelerate net-new customer acquisitions and expansion within existing accounts. + Support deal structuring through pricing analysis, licensing design, and optimization recommendations. **Operational Excellence & Customer Support** + Maintain accurate documentation of activities, opportunities, success plans, and customer interactions within internal systems. + Ensure timely communication with licensees on onboarding, offboarding, product changes, and critical updates. + Monitor customer install bases and subscription health to maintain satisfaction and reduce risk. + Work cross-functionally across operations, legal, finance, and vendor teams to resolve issues and build strong customer experiences. **What you will bring to the team:** _Required_ + 3+ years of experience in software licensing, cloud subscription management, IT account management, or a related advisory role. + Demonstrated success providing customer-facing support and consultative guidance. + Solid foundational understanding of IT infrastructure, cloud services, and modern workplace concepts. + Strong written and verbal communication skills and experience resolving complex customer issues. + Strong understanding of software licensing, cloud subscription models, and key publisher ecosystems (Microsoft, Adobe, AWS, Google). + Ability to connect licensing strategy with business outcomes, cloud adoption, and modernization initiatives. + Exceptional communication and consultative skills with the ability to translate complex concepts into customer-friendly insights. + Strong problem-solving, negotiation, and issue-resolution capabilities. + Demonstrated ability to work collaboratively in a team-based sales model. + Highly organized with the ability to manage multiple accounts, renewals, and strategic initiatives simultaneously. _Preferred_ + Experience with Microsoft Product Terms, Enterprise & CSP licensing constructs, and cloud optimization practices. + Working knowledge of Adobe, AWS, and Google software programs. + Microsoft solutions or comparable certifications. + Background supporting renewals or subscription lifecycle management. + Additional software, cloud, or SAM-related certifications. Qualified candidates can expect a salary range of $80,000-110,000 \#LI-JL1 \#LI-Remote **Zones offers a comprehensive Benefits package** While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States. Apply Now
    $80k-110k yearly 6d ago
  • Enterprise Account Executive

    Shi 4.7company rating

    Olympia, WA job

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Enterprise Account Executive is tasked with mastering SHI's value proposition to exceed revenue and profit goals by developing strategic sales approaches and cultivating relationships with both existing and new customers. This role involves identifying sales opportunities, collaborating with internal support teams and external partners, and effectively communicating SHI's comprehensive portfolio of solutions tailored to customer objectives. Additionally, the Account Executive is responsible for building market awareness through participation in industry events and maintaining a competitive edge by staying informed on industry trends. This position is required to reside in the Seattle, WA area to support business needs as determined by SHI management. **Role Description** + Master SHI's value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals. + Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking. + Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques. + Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets. + Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives. + Understand customer's business objectives, IT priorities, and initiatives to provide tailored solutions. + Position and effectively communicate SHI's portfolio of products, solutions, services, and capabilities to customers and partners. + Be aware of SHI's industry competition and how to properly showcase our offerings and defend SHI's value to win new business. + Foster successful cross-department relationships and engage with extended SHI support teams for identifying new business opportunities and leveraging support resources. + Build market awareness of SHI through participation in local/regional industry events, organizations, and affiliations. + Continuously educate oneself to remain current on industry trends, products, and market conditions. **Behaviors and Competencies** + Business Acumen: Can evaluate market trends and competitive landscape to identify opportunities and risks. + Closing Deals: Can develop and implement a strategic plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes. + Consultative Sales: Can proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process. + Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, and influence others in significant situations. + Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation. + Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. + Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. + Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. + Professionalism: Can proactively seek out challenges, initiate projects, and contribute to a professional work environment. + Prospecting: Can develop and implement a strategic prospecting plan, identifying high-value potential customers and using advanced techniques to initiate contact and build relationships. + Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas. + Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines. **Skill Level Requirements** + Ability to excel in a team selling environment - Intermediate + Ability to continually meet or exceed sales targets - Intermediate + Expertise in client relationship building and new business development - Intermediate + Proficiency in account management - Intermediate + Proficiency in project management - Intermediate + Understanding of business operations and strategy - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + Minimum 3-5 years of successful sales experience + Minimum 50% time outside of an office setting meeting with existing and potential customers + Travel to customer sites within dedicated territory + Travel to SHI, Partner, and Customer Events + Currently hold or have the ability to obtain required sales and/or technical certifications within first 90 days of employment The estimated annual pay range for this position is $120,000 - $250,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $120k-250k yearly 60d+ ago
  • Principal Data Scientist - Machine Learning

    Avepoint 4.5company rating

    Seattle, WA job

    Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit ***************** At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! What You'll Be Doing: We are seeking an analytical and innovative Data Scientist to join our Data & AI team. You will play a key role in developing and deploying advanced machine learning models to solve real-world business challenges. Your efforts will help optimize data pipelines, extract actionable insights, and shape the future of intelligent solutions at AvePoint. Your Key Responsibilities: Design, build, and deploy machine learning models leveraging structured and unstructured data. Shape and engineer data pipelines for optimal model performance and production-grade scalability. Collaborate cross-functionally with engineers, researchers, and product teams to define requirements and deliver impactful AI/ML solutions. Analyze experimental data, conduct model validation, and continuously improve accuracy and robustness. Document methodologies and results, presenting findings to both technical and non-technical stakeholders. Stay up-to-date with the latest advancements in machine learning and data science best practices. Support operationalizing models within AvePoint's ecosystem, ensuring responsible data handling and compliance. Preferred Qualifications: Bachelor's or Master's degree in Computer Science, Data Science, Engineering, Statistics, or related field (PhD not required, but a strong plus). 10+ years of hands-on machine learning experience, including building, evaluating, and streamlining data-driven models for business use. Proficiency with Python and major ML/data libraries (e.g., Pandas, Scikit-learn, TensorFlow, PyTorch). Strong background in data wrangling, cleansing, feature engineering, and ETL pipeline development. Practical experience deploying models in a cloud or distributed environment. What We Value: Commitment to excellence and continual professional development. Excellent analytical, problem-solving, and communication skills. Initiative and ownership in research and project execution. Collaboration with diverse, global teams. Clarity in communicating technical information to varied audiences. Benefits We Offer Competitive market-based compensation (salary, yearly bonus + equity). Career progression and internal mobility opportunities. Work-life balance through a hybrid working model. Unlimited PTO. This role offers the opportunity to work at the intersection of machine learning innovation and industry impact, contributing to AvePoint's vision for secure, intelligent, and data-driven workplaces. If you are passionate about transforming data into actionable solutions and want to be part of a global tech leader, we want to hear from you! The Salary Range for this role is $200,000 - $245,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $200k-245k yearly Auto-Apply 13d ago
  • Microsoft Solutions Consultant - BizApps

    Shi 4.7company rating

    Olympia, WA job

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Microsoft Digital Innovation Group (MDIG) is centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities across the modern Microsoft technology stack. The Microsoft Solutions Consultant (MSC) will be responsible for supporting the pre-sales motions of the Microsoft Digital Innovation Group around Dynamics and Power Platform. This role focuses on pre-sales activities, including Microsoft partner engagements and service offerings. The Microsoft Solutions Consultant is expected to spend time interfacing and building relationships with existing and potential SHI customers, the SHI Microsoft sales team and other internal support organizations. They will assist in the adoption, education, advisory services, and effective use of Microsoft solutions. The Microsoft Solutions Consultant must be a continuous learner and curious about current and future Microsoft Business Applications. **Role Description** + Build and maintain relationship with Microsoft Customer Technical Specialists + Identify gaps in the market and spot opportunities to drive customer SHI value + Lead internal training sessions on Microsoft Business Applications from engineering and sales perspectives + Engage with Microsoft support resources to ensure efficient and accurate communication with customers + Consult on Microsoft BizApps solutions, implementation, and adoption strategies + Develop demos for popular Microsoft use cases to drive professional services engagements, licensing upsells, and customer adoption + Deliver Microsoft Partner-led pre-sales engagements around BizApps initiatives + Achieve technical and administrative Microsoft Certifications as needed + Documentation and updates of opportunities within corresponding SHI internal tools **Behaviors and Competencies** + Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities. + Critical Thinking: Can integrate and synthesize information from various sources to inform strategic decision-making and problem-solving. + Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members. + Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences. + Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. + Training: Can take ownership of complex training initiatives, collaborate with others to design and deliver effective training programs, and drive results in skill enhancement. + Willingness to Learn: Can apply new learning to daily work, encourage and facilitate learning in others, and actively make changes to work based on feedback. + Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks. + Customer Service: Can take ownership of complex customer service initiatives, empathize with customers, collaborate with team members, tailor solutions to their unique needs, and drive customer satisfaction results. + Research: Can take ownership of extensive research projects, ensuring thorough investigation and accurate data collection. + Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills. + Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change. **Skill Level Requirements** + The ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate + The ability to create, manage, and interpret interactive data visualizations and reports to support business decision-making and strategic planning - Intermediate + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate + Expertise in designing, implementing, and managing cloud-based solutions to optimize performance, scalability, and cost-efficiency - Intermediate + Proficiency in financial optimization methodologies to optimize cloud financial management, enabling organizations to achieve a balance between cost, speed, and quality - Intermediate + Comprehensive knowledge in the design, operation, and maintenance of data centers to ensure high availability, security, and efficiency of IT infrastructure - Intermediate + Skill in creating detailed 2D and 3D engineering models using CAD software to visualize and simulate designs for various engineering projects - Intermediate + Capability to accurately compile and manage Bills of Materials (BOMs) to ensure all necessary components are listed for manufacturing and assembly processes - Intermediate **Other Requirements** + Completed Associate's Degree in Computer Science, Engineering, or a related field, or relevant work experience + Advanced certification required within first 90 days of SHI employment + 5+ years of experience with virtualization (hypervisors, server, and desktop virtualization) + 5+ years of experience with high availability architectures and clustering solutions + Ability to travel up to 10% + Ability to work flexible hours **Advanced certification required within first 180 days of SHI employment:** + Microsoft Certified: Power Platform Functional Consultant Associate, OR + Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate, OR + Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, OR + Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate **Ongoing Certification Requirements:** + Acquire accreditations and meet other training requirements throughout the lifetime of the role \#LI-LR1 The estimated annual pay range for this position is $100,000 - $190,00 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $100k-190k yearly 60d+ ago
  • Sr. Manager - Services Presales - Cybersecurity

    Shi 4.7company rating

    Olympia, WA job

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** We are seeking an experienced and dynamic Sr. Manager to lead our cybersecurity professional and managed services presales groups. This role will be responsible for developing and executing a strategic vision for the practice, ensuring alignment with organizational goals, driving revenue growth, and delivering exceptional client outcomes. The ideal candidate will combine deep cybersecurity experience with strong leadership, business development, and operational management skills. This position is a remote position with Home Office setup as determined by SHI management. **Role Description** **Practice Leadership** + Develop and implement the strategic vision and roadmap for the Cybersecurity Services presales practice + Establish and grow service security offerings in collaboration with delivery leadership, sales, and operations + Stay ahead of emerging trends in the security ecosystem to position the practice as an industry leader **Business Growth** + Build and execute go-to-market strategies in collaboration with sales, marketing, and delivery teams + Drive revenue growth by developing client relationships, identifying new opportunities, and expanding existing accounts **Team Leadership** + Recruit, mentor, and manage a high-performing team of presales solution architects, focused on generating dynamic and outcome-oriented security services engagements + Foster a culture of collaboration, continuous learning, and excellence within the practice + Oversee resource planning and utilization to ensure optimal delivery capacity **Client Delivery** + Oversee the successful advisory and development of complex security solutions, ensuring high levels of client satisfaction + Collaborate with cross-functional teams to ensure alignment between sales, delivery, and technical teams + Establish and track key performance indicators (KPIs) to measure success and identify areas for improvement **Additional Responsibilities** + Lead the development of SOWs and Proposal artifacts, working closely with supporting teams to ensure alignment with client needs and business objectives + Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings + Collaborate with SHI Stakeholder partner teams to create synergistic service solutions + Educate, enable, and empower SHI technical sales teams, including front line sellers and cybersecurity advisors, to ensure a unified approach to service delivery and client engagement + Contribute to practice development by identifying areas for growth and leading innovation initiatives + Create and maintain practice standards and practices, ensuring the delivery of high-quality services + Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention + Provide thought leadership and guidance to clients and SHI teams on best practices **Behaviors and Competencies** + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization. + Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving. + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. **Skill Level Requirements** + Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision-making and drive sustainable growth. - Expert + The capability to design and implement long-term human resources initiatives that align with the overall business strategy, driving organizational success through effective workforce planning and development. - Expert + The skill of securely handling sensitive data, ensuring privacy and compliance with data protection regulations. - Expert + Ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment. - Expert + Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Expert **Other Requirements** + Completed Bachelor's Degree in a related field or related relevant experience + 7+ years of technical leadership experience with increasing responsibility in the following areas: **Network & Endpoint Security:** **Firewalls, EDR/EPP, NAC, MDM** **Cloud & Container Security** **Identity & Access Management:** **IAM, MFA, SSO, CASB, PAM** **Security Analytics & Automation** **: SEIM, SOAR, Zero Trust** **Specialized Domains:** **IOT/ICS/OT Security** + Experience with security services engagements including: **Maturity assessments, SASE assessments, firewall reviews** **Red/Blue/Purple team exercises, policy development** **Security tool rationalization and implementation services** + Ability to travel 20% **Additional Requirements** + Proven experience in a similar role, with a focus on service delivery and revenue growth in Professional Services + Strong leadership skills and the ability to work effectively with cross-functional teams + Excellent communication skills, with the ability to engage stakeholders at all levels + Ability to analyze customer requirements and design solutions that meet their business objectives and budget constraints + Extensive experience in developing Proposal documents and SOWs and driving revenue growth in professional services The base salary range for this position is $150,000 - $190,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $200,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $200k-250k yearly 36d ago
  • Sr. Identity and Access Management Engineer

    Zones, LLC 4.5company rating

    Zones, LLC job in Auburn, WA

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. **Position Overview:** **Term: 6 months** **Location: Remote (United States)** **Pay: $75.00 - $85.00; commensurate with experience** **Hours: normal business hours** As the Senior Identity and Access Management (IAM) Engineer is a member of the Cybersecurity team and is responsible for designing, developing, and implementing high-quality IAM solutions that align with the organization's cybersecurity strategy. The candidate will collaborate with cross-functional teams to ensure IAM systems are robust, scalable, and compliant with industry best practices. The candidate must have a strong background in technology, security and metrics, and must be highly adaptive. The candidate must be highly organized and analytical and is expected to partner and mentor effectively with other teams on an ongoing basis. **What you'll do as the Sr. Identity and Access Management Engineer:** _The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ _This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice._ + Design and architect IAM frameworks to support secure access across hybrid environments. + Automate IAM processes to improve operational efficiency and reduce manual intervention. + Lead the integration of IAM solutions with existing systems, ensuring compatibility and compliance with security standards. + Implement role-based access control (RBAC), Least-Privilege, and Zero-Trust principles. + Contribute to the development and maintenance of IAM solutions - PingOne SSO, Saviynt Enterprise Identity Cloud, Entra ID + Monitor and enhance IAM security posture through continuous improvement and threat mitigation. + Implement and support Identity Threat Detection and Response solutions and practices. + Evaluate vendor IAM solutions and document their applicability and value. + Create and maintain comprehensive documentation for IAM processes and ensure compliance with regulatory requirements. + Research, design, and advocate for relevant IAM architectures and solutions supporting security requirements of the enterprise, its customers, business partners and vendors. + Maintain familiarity with IT security vulnerabilities, threats, exploits and mitigations. **What you will bring to the team:** + Hands-on experience delivering enterprise-level IAM solutions and controls. + Strong conceptual thinking and communication skills - the ability to translate complex business and technical requirements into effective and comprehensible solutions. + Expertise in authentication and authorization standards, including FIDO2, SAML, OAuth, and LDAP. + Extensive hands-on experience implementing and supporting one or more Single Sign On solutions (e.g., PingOne, Entra ID) + Extensive hands-on experience implementing and supporting one or more Identity Governance and Administration solutions (e.g., Saviynt, SailPoint) + Experience implementing and managing Privileged Access Management (PAM) + Experience in migrating legacy authentication standards to modern ones + Experience with Active Directory, scripting / programming languages (e.g., Python, Ruby, PowerShell) + Familiarity with SAP IAM, certificate management and PKI services + Strong problem-solving skills and the ability to communicate effectively with technical and non-technical stakeholders. + Extensive familiarity with NIST and ISO security practice frameworks, data privacy regulations + The following are not essential, but are highly valued: o Familiarity with architecture methodologies (e.g., SABSA, TOGAF, Zachman Framework) + Demonstrable experience creating, securing, and managing Cloud infrastructures (e.g., AWS, Azure, Open stack) + Professional experience in application or infrastructure penetration testing + Bachelor's or master's degree in computer science, information systems or other related field, or equivalent work experience. + Professional security certifications, such as a ISC(2) Certified Information Systems Security Professional (CISSP), IMI Certified Identity Management Professional (CIMP), Certified Identity and Access Manager (CIAM) or similar. **Zones offers a comprehensive Benefits package** While we're committed to providing top-tier solutions, we're just as committed to supporting our own team.As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States. Apply Now
    $75-85 hourly 6d ago
  • Field Chief Information Security Officer

    Shi 4.7company rating

    Olympia, WA job

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Chief Information Security Officer will develop and implement a comprehensive information security strategy that aligns with the organization's goals, ensuring the protection of information assets through effective policy enforcement and risk management. This role involves managing incident response, ensuring regulatory compliance, and overseeing security audits and technology investments to enhance the organization's security posture. The CISO will collaborate with various departments, conduct security awareness training, and provide regular updates to senior management and the board on security status, risks, and initiatives. **Role Description** + Develop and implement an information security strategy that aligns with the organization's goals and objectives to ensure comprehensive protection of information assets. + Oversee the development and enforcement of security policies to ensure that all security policies, procedures, and protocols are up-to-date and effectively implemented across the organization. + Lead risk management efforts by identifying, assessing, and mitigating information security risks to protect the organization from potential threats and vulnerabilities. + Manage incident response and recovery by developing and overseeing the execution of incident response plans to address security breaches and ensure timely recovery. + Ensure compliance with regulatory requirements by monitoring and enforcing compliance with relevant laws, regulations, and industry standards related to information security. + Collaborate with other departments such as IT, legal, HR, and others to integrate security measures into all aspects of the organization's operations. + Conduct security awareness training to educate employees on security best practices and promote a culture of security awareness throughout the organization. + Oversee security audits and assessments by regularly conducting internal and external audits to evaluate the effectiveness of security measures and identify areas for improvement. + Manage security technology investments by evaluating, selecting, and implementing security technologies and tools to enhance the organization's security posture. + Report to senior management and the board of directors by providing regular updates on the organization's security status, risks, and initiatives to ensure informed decision-making at the highest levels. **Behaviors and Competencies** + Technical Expertise: Can create new applications for technical knowledge and skills and can lead the development of technical standards and procedures. + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. + Risk-Taking: Can inspire and encourage others to take calculated risks, fostering a culture of innovation and adaptability. + Decision-Making: Can lead organizational decision-making, mentor others in developing decision-making skills, and create frameworks that enhance the decision-making capabilities of the team. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Ethics: Can lead strategic initiatives, inspire others to uphold ethical standards, and foster a culture of integrity and ethical conduct. **Skill Level Requirements** + Deep understanding of the security industry, best practices, emerging technologies, and leading solutions - Expert + Experience supporting various compliance and regulatory frameworks - Expert + Change Management, ability to manage, drive, and adapt to organizational change while maintaining team morale and productivity. - Expert + Continuous Improvement, identifying areas for improvement, implementing changes, and measuring results to enhance processes and performance. - Expert + Financial Awareness and understanding of financial concepts, budgeting, with the ability to make informed decisions based on financial data. - Expert + Forward Thinking, anticipating future trends and needs, and making decisions that position oneself or one's organization for success. - Expert + Innovation to generate, develop, and implement new and original ideas, challenging the status quo to improve processes and solutions. - Expert + Resilient, has the ability to recover quickly from difficulties and adapt in the face of challenging circumstances. - Expert + Influence, ability to persuade, lead, and influence others to achieve desired outcomes. - Expert + Willing to Learn, open to new ideas, and has a desire to continuously learn to stay current with the latest trends, threats, and technology. - Expert + Documentation involves creating, maintaining, and managing detailed and accurate records and documentation to support organizational processes and decisions. - Expert **Other Requirements** + Completed Bachelor's degree in computer science, information technology, cybersecurity, or a related field. Master's degree preferred. + 10+ years' experience in an enterprise information security role + 10+ years' experience in a leadership role + Advanced Certifications: CISSP, CRISC, GCEIT, CISM, GIAC The estimated annual pay range for this position is $275,000 - $350,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $115k-158k yearly est. 47d ago
  • Senior Accountant

    Zones, LLC 4.5company rating

    Zones, LLC job in Auburn, WA

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. **Position Overview:** The Senior Accountant position plays a pivotal role not only within the Zones Accounting team but also as a key, collaborative partner with sales and operations. As the Senior Accountant, you will be responsible for a variety of accounting responsibilities including timely and accurate recording of business activity in accordance with GAAP, prepare month-end/quarter-end journal entries, balance sheet account reconciliations, financial analysis, audit support and financial reporting. Identify and implement process improvements that increase accuracy and efficiency. Identify trends or issues that require management's attention; demonstrate ability to understand broad business and financial issues. Concise communication skills are key - written and verbal. _This role is required to be onsite at the HQ1 a minimum of Tuesday and Thursday each week, with additional time onsite as required._ **What you'll do as the Senior Accountant:** _The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice_ + Complete month end journal entries, analyses and account reconciliations as assigned + Oversee/lead operational processes and partner with the business to streamline + Partner cross functionally to clearly communicate accounting operations with other departments to ensure operational excellence + Perform in a high volume, deadline driven role, reporting in line with the group timetable + Participate in revenue accounting process by ensuring proper revenue and cost recognition in accordance with GAAP + Identify and propose changes to inefficient or ineffective internal policies and procedures + Provide insightful analysis and understanding of performance monthly for both finance and operations leadership teams + Assist and comply with external auditing and reporting requirements, preparing necessary prepared by client documentation + Function as a utility player for special projects and ad-hoc requests **What you will bring to the team:** + Bachelor's degree in Accounting or Finance required + 5+ years of progressive experience in Accounting or Finance with emphasis in preparing journal entries and balance sheet reconciliations + Intermediate to advanced Microsoft Excel skills + Conceptual and practical understanding of U.S. generally accepted accounting principles + Strong attention to detail and exceptional organizational skills + Self-starter with a problem solving, "Can Do" mentality + Team player with amazing verbal and written communication skills + Ability and desire to adapt quickly to change + Good analytical skills and critical thinking required + Detail oriented with good organization and time management skills + Excellent verbal and written communication skills + Revenue and/or cost accounting experience (preferred) + CPA or CPA eligible (preferred) + Ability to reconcile complex general ledger account, journal entries and financial statement analysis (GAAP knowledge and accounting research skills a plus) + Experience working within a large ERP system; MSFT D365 experience a plus Qualified candidates can expect a salary range of $80,000 - $105,000 \#LI-KS1 **Zones offers a comprehensive Benefits package** While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States. Apply Now
    $80k-105k yearly 6d ago
  • Human Resources Business Partner

    Zones, LLC 4.5company rating

    Zones, LLC job in Auburn, WA

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. **Position Overview:** We are seeking a dynamic Human Resources Business Partner (HRBP) to support the Zones organization. You will support various parts of the North America Zones organization. This strategic role is key to driving a high-performance culture, aligning people strategies with business objectives, and supporting leaders in maximizing the effectiveness of their teams. As the HR Business Partner, you will collaborate closely with business leadership to provide consultative guidance on talent development, workforce planning, employee engagement, and organizational effectiveness. **What you'll do as the** **Human Resources Business Partner:** _The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice._ + Partners with Executive Leadership and their respective direct reports to define short-term and long-term organization development requirements (workforce planning, development, culture, etc.). + Drives successful execution of new initiatives, including the rollout of commercial initiatives and programs focused on organizational and cultural change + Partners with global HR colleagues, HR Services, Talent Acquisition and business leaders to create focus on business goals, including delivery of organizational effectiveness and workforce planning. + Leverages business acumen to partner with business leaders effectively. + Provides effective project management within organizational effectiveness and workforce planning. **What you will bring to the team:** + Bachelor's degree required. Degree holder in Business, HR Management, or equivalent degree. Technology company experience preferred. + Typically requires a minimum 5 years of human resources experience required and 2+ years' working with senior leaders at the vice president and above level is preferred + Strategic mindset, strong business acumen, executive presence, strong communications skills, and influencing capabilities. + In depth knowledge of HR functional programs including Talent Development, Total Rewards, Succession Planning, Leadership Review, Organizational Development, Diversity, Equity and Inclusion, Change Management as well as Workforce Planning to people plans specific to business needs. + Ability to work effectively across functional lines in a global, matrixed environment. + Experience managing employees in multiple locations as well as collaborating with extended HR teams preferred. + Demonstrates genuine interest in colleagues, the company, and industry. + Ability to retain and convey a positive attitude in challenging circumstances. + Strong team orientation and ability to collaborate with other HR members. + High sense of urgency and influential leadership to drive results. + Ability to support and challenge business leaders. Acts as a coach, thought leader and sounding board for leadership. + Acts courageously by sharing viewpoints openly and directly with others, providing relevant and timely information and feedback, as required. + Remain open to ideas; integrates multiple perspectives in decision-making. + Maintains a positive demeanor during periods of uncertainty, conflict, and stress. + Balances conceptual and tactical requirements of the role. + Applies long-term thinking to business issues and opportunities that have impacts over the short and longer term time frames, including employee engagement, leadership and management development, culture and inclusion, workforce planning. + Partners with business leaders across the business and geographic boundaries to support and manage change, while balancing local and global perspectives in reaching decisions. Leverages business insights in proposing solutions and facilitating change. + Seeks out and embraces relevant perspectives when assessing a situation or making a decision; demonstrates clear understanding of multiple viewpoints. + Enthusiasm for relationship building and partnership across the organization at all levels. + Values working in a team-oriented culture and building consensus with stakeholders before making key decisions. + Actively pursues personal continuous learning, develops skills and knowledge in job-related technical and professional areas. Actively participates in the development of team members. + Actively participates in global calls and meetings via phone or in-person. **Qualified candidates can expect a salary range of $95,000 - $115,000, this role is also eligible for bonus compensation** \#LI-AK1 \#LI-Hybrid **Zones offers a comprehensive Benefits package** While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States. Apply Now
    $95k-115k yearly 6d ago
  • Senior Business Analyst

    Zones, LLC 4.5company rating

    Zones, LLC job in Auburn, WA

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. **Position Overview:** **Term: 6 months** **Location: Remote** **Pay: $60.00 - $75.00** **Hours: 8:00 am - 5:00 pm** As the Senior Business Analyst, you will lead initiatives on the ServiceNow platform, focusing on IT Asset Management (ITAM) and Hardware Asset Management (HAM). This role will drive requirements gathering, solution design, and implementation to optimize asset lifecycle processes and ensure compliance in a healthcare setting. **What you will do as the Senior Business Analyst:** _The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ _This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice._ + Requirements Gathering: Conduct workshops and interviews to capture business needs; document user stories and acceptance criteria. + ServiceNow Solution Design: Translate requirements into configurations for ITAM/HAM, CMDB, Catalog, and related modules. + Implementation & Optimization: Coordinate build, UAT, and go-live; define KPIs for asset accuracy, compliance, and cost savings. + Asset Lifecycle Management: Oversee workflows for procurement, deployment, inventory, refresh, and retirement; ensure vendor coordination and ITAD compliance. + Reporting & Analytics: Develop dashboards and scorecards using ServiceNow Performance Analytics and Power BI. + Compliance: Align processes with HIPAA/HITRUST standards; partner with InfoSec and Compliance teams. + Stakeholder Management: Collaborate with clinical, supply chain, finance, and IT teams; manage vendor relationships. **What will you bring to the team:** + 7-10+ years as a Business Analyst with ServiceNow ITAM/HAM experience. + Proven track record in requirements gathering and implementation across SAM/HAM, CMDB, and related modules. + Strong process optimization skills (ITIL, Lean). + Deep understanding of asset lifecycle processes and healthcare compliance. + Excellent communication and stakeholder engagement skills. Preferred Qualifications + ServiceNow certifications (CSA, CIS-HAM/SAM). + Experience with software asset management and discovery tools. + Familiarity with healthcare systems integration (EHR/EMR, ERP). + Dashboard/reporting experience with Performance Analytics or Power BI. **Zones offers a comprehensive Benefits package** While we're committed to providing top-tier solutions, we're just as committed to supporting our own team.As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States. Apply Now
    $60-75 hourly 6d ago
  • FinOps Analyst

    Shi 4.7company rating

    Olympia, WA job

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The FinOps Analyst is an entry-level, non-customer-facing role designed to support the delivery of FinOps services across multi-cloud environments. This role is ideal for individuals beginning their FinOps career, with responsibilities focused on data analysis, reporting, and internal support for FinOps Consultants. The Analyst will work closely with internal teams-including engineering, finance, and ITAM-to ensure accurate cloud cost visibility, support optimization efforts, and contribute to the development of FinOps deliverables. **Role Description** + Analyze cloud usage and cost data across public cloud and SaaS + Assist in collecting, cleaning, and validating cloud billing and usage data + Support tagging compliance, cost allocation, and budget forecasting + Build and maintain dashboards and reports using Excel, Power BI, or Tableau + Perform anomaly detection and contribute to cost optimization analysis + Maintain internal FinOps tools, automation scripts, and documentation + Collaborate with engineering, finance, and ITAM teams to align asset and cost data + Participate in internal FinOps enablement, training sessions, and maturity assessments + Contribute to internal knowledge bases and process improvement initiatives + Understand Cloud Usage & Cost: Reporting & Analytics + Optimize Cloud Usage & Cost: Tagging, Allocation, and Anomaly Detection + Manage the FinOps Practice: FinOps Practice Operations **Behaviors and Competencies** + Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. + Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them. + Data Literacy: Can identify relevant data sources, collect data, and use basic tools to interpret and report findings. + Critical Thinking: Can analyze and interpret data to inform decision-making, and propose solutions based on logical reasoning. + Attention to Detail: Can identify errors or inconsistencies in work and make necessary corrections. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. + Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance. + Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. + Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes. **Skill Level Requirements** + Database management and reporting skills - Intermediate + Strong organizational skills - Intermediate + Experience with customer relations and satisfaction - Intermediate + Ability to multitask and complete tasks with efficiency and accuracy - Intermediate + Ability to follow direction while working individually and in a team environment - Intermediate + Ability to accept, understand, and learn from management feedback - Intermediate + Ability to work effectively within all levels of an organization, both internally and externally - Intermediate + Strong negotiation skills with the ability to influence stakeholders - Intermediate **Other Requirements** + Bachelor's degree in Finance, Business, Computer Science, Data Analytics, Engineering, or related field + 1+ year of professional experience in FinOps, cloud operations, finance, or data analytics + Proficiency in Excel (pivot tables, formulas, Power Query) + Familiarity with cloud platforms (AWS, Azure, GCP) and FinOps concepts + Curiosity and willingness to learn FinOps practices and tools **Preferred Skills:** + Exposure to Power BI, SQL, Python, or scripting languages + Understanding of cloud billing models and cost optimization techniques + Experience with FinOps tools (e.g., Flexera, Cloudability, CloudHealth, Ternary, CloudZero, etc) + FinOps Certified Practitioner or willingness to obtain within 90 days + One or more foundational cloud certifications (e.g., AWS Cloud Practitioner, Azure Fundamentals) \#LI-DM7 The estimated annual pay range for this position is $80,000 - $105,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $80k-105k yearly 60d+ ago
  • Services Sales Executive - Microsoft

    Shi 4.7company rating

    Olympia, WA job

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Services Sales Executive (SSE) is responsible for driving Microsoft Services growth through disciplined sales execution, strategic alignment, and customer success. This role requires a proactive, results-oriented professional who consistently meets or exceeds performance expectations while demonstrating integrity, collaboration, and operational excellence. **Role Description** + Identify opportunities with customers and internal teams to optimize engagement profitability. + Foster collaboration amongst assigned project team members. + Propose service solution recommendations and serve as an escalation point for customer matters. + Provide excellent value and experience while helping our customers deploy and manage their Solution. + Serve as the key point of contact for each owned opportunity. + Establish a rapport and confidence with internal teams, company's customers and partners. + Coordinate and lead weekly status meetings with each assigned client. + Foster and maintain overall accountability for successful engagement delivery. + Serve as the expert in the company's value, methodology and processes. + Actively monitor active, prospective and planned projects and ensure priorities are adjusted, as needed. + Set clear communications to the customer as needed throughout project lifecycle. + Review key documentation provided by customer, translate technical and business requirement and propose solution to solve customer challenge. + Provide frequent project status reports and monthly forecast to SHI Leadership. + Align with Sales to identify, qualify and ensure projects are relevant, accurately estimated and prioritized during the proposal phase. + Research and expand current opportunities and identify new opportunities. **Behaviors and Competencies** + Business Development: Can proactively seek out new markets, initiate strategic partnerships, and contribute to the development of innovative business strategies. + Closing Deals: Can develop and implement a strategic plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes. + Consultative Sales: Can proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process. + Customer-Centric Mindset: Can proactively engage with customers to understand their needs and expectations. Develops and implements strategies to enhance customer satisfaction and loyalty. + Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. + Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion. + Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. + Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably. + Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances. + Resilience: Can proactively anticipate potential obstacles, develop contingency plans, and adapt strategies to overcome them. **Skill Level Requirements** + Experience with partner's Global, Enterprise, or Commercial Segment(s), including familiarity with partner's portals, tools, programs, processes, and distribution transactions. - Intermediate + Ability to create and manage relationships with external partners, executive-level stakeholders, and within a sales organization. - Intermediate + Proficient in building and executing cross-functional plans to achieve objectives; able to analyze business results to develop action plans. - Intermediate + Creative and strategic thinking with excellent decision-making skills; capable of managing regional business independently from Management. - Intermediate + Excellent time management along with planning and organizational skills; self-motivated with the ability to work autonomously. - Intermediate + Ability to communicate, present, and influence all levels of a customer and/or partner organization for building relationships and driving sales growth; skilled in prospecting, negotiating, and closing deals. - Intermediate + Ability to effectively position against competition and clearly articulate value. - Intermediate + Ability to self-study and engage in independent work to increase job-related knowledge and skills; self-motivated with the ability to work with limited direction and oversight. - Intermediate + Ability to be approachable, maintain composure, and possess a professional attitude. - Intermediate + Preferred Qualifications/Skills: + Direct outside sales experience with large enterprise clients - Intermediate + Previous training and/or experience in solution selling - Intermediate + Experience selling and managing complex IT solutions - Intermediate + Multiple major technology sales certifications - Intermediate + Working knowledge of Programs and technology from industry-leading OEMs such as Microsoft, Dell/VMware, HP, Cisco, Apple, AWS, Lenovo - Intermediate + Working knowledge of emerging technologies such as Cloud, Security, IoT, and Digital Workplace - Intermediate **Other Requirements** + Bachelor's Degree or equivalent relevant work experience required. + Minimum 5+ years' experience in successful consultative selling and account development of commercial accounts with a services focus. + Previous experience in Consulting and/or Services Sales team is required. + Minimum 50% time outside of an office setting meeting with existing and potential customers and 10% attending company events + Travel to customer sites within dedicated territory + Travel to SHI, Partner, and Customer Events The estimated annual pay range for this position is $75,000 - $250,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $58k-99k yearly est. 8d ago
  • Sr. Manager - Growth Marketing Programs

    Shi 4.7company rating

    Olympia, WA job

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** SHI is seeking a Senior Manager of Growth Marketing Programs to support our Healthcare business. The Sr. Manager of Healthcare Growth Marketing Programs will partner with sales and marketing to forge a closer working relationship between one of SHI's strategic selling units and the SHI marketing team. They will be accountable for delivering new business opportunities through orchestrated campaigns that improve customer experience, increase brand awareness, and drive measurable outcomes. The primary focus for the Sr. Manager, Growth Marketing Programs will be working closely with SHI's dedicated Healthcare sales team to acquire new customers through a combination of dedicated multi-channel campaigns, SHI-hosted and third-party events, and increased brand awareness for SHI and SHI Healthcare in the healthcare provider market. The ideal candidate will have a deep understanding of the Healthcare market, sales processes and strategy, and will understand the capabilities of marketing channels to drive valuable leads. **Role Description** + Partner with sales and marketing to define go-to-market objectives and develop a marketing plan that drives a predictable pipeline. + Ensure all marketing plan tactics for the Healthcare business are executed, with direct responsibility for brand and demand generation, sales enablement, and reporting. + Vet and evaluate partner marketing opportunities for sales, ensuring all investments and commitments expected of Healthcare sellers align with the go-to-market plan. + Evaluate, select, and manage strategic marketing vendors that contribute to the outsourced execution of marketing programs, including telemarketing services. + Partner with sales leadership, partner marketing, and L&D to coordinate outbound prospecting sales plays with SHI partners. + Inform channel investment strategy by partnering with internal digital, events, content, and campaign marketing teams to deliver an omnichannel campaign strategy. + Collaborate with product marketing and creative teams to develop value proposition messaging and inform content strategy. + Report regularly on campaign performance and overall marketing impact to internal stakeholders and partners. + Capture insights and feedback, internally and externally, to inform future campaign strategy and messaging. + Manage and adhere to a defined revenue marketing budget, including MDF partner funding management. + Develop campaign briefs to inform and enable extended marketing and sales teams on GTM strategy. **Behaviors and Competencies** + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Creativity: Can lead organizational transformation by fostering a culture of creativity, inspiring others, and driving breakthrough innovations. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization. + Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results. **Skill Level Requirements** + Experience in utilizing current marketing channels and techniques to reach target audiences. - Expert + Experience in developing and executing strategies to generate interest and support the sales process. - Expert + Ability to examine and model data to support marketing decision-making. - Expert + Proficiency in utilizing Customer Relationship Management software for data-driven marketing. - Expert + Ability to effectively utilize applications like Teams, SharePoint, Word, Excel, and PowerPoint for marketing tasks. - Expert **Other Requirements** + Bachelors Degree in related field required + 6+ years' experience in demand generation or sales support roles. + Prior experience marketing to healthcare systems. + Prior experience executing modern marketing channels. + Ability to travel 20% - + 2+ years of management experience preferred The estimated annual pay range for this position is $120,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $120k-150k yearly 60d ago
  • Sr. Software Engineer

    Shi 4.7company rating

    Olympia, WA job

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** SHI is seeking a highly motivated Senior Software Engineer to join the SHI One development team. In this role, you'll help build a digital platform that gives customers visibility, management, and optimization of their IT assets, cloud environments, and managed services. Our ideal candidate is someone who loves to ship product, raise the bar for those around them, and own outcomes end-to-end. As a Senior Software Engineer on the SHI One team, you will collaborate closely with product managers, software architects, and fellow engineers to deliver impactful solutions using a modern stack centered on C#, ASP.NET Core, and React. Senior Software Engineers at SHI are expected to take extreme ownership of their work and promote the success of their team. You will be hands-on in technical delivery, mentor and support teammates, enforce best practices, influence architectural decisions, and help set a high bar for software quality and team culture. **Role Description** + Collaborate with cross-functional teams to design, implement, and maintain software solutions using diverse programming languages and technologies + Design, develop, and implement new software features or modifications to existing software based on functional requirements + Identify and address complex technical issues efficiently through keen problem-solving and critical thinking skills + Exhibit a strong desire to learn and explore emerging technologies, tools, and industry trends to enhance knowledge and skills + Maintain high-quality code through rigorous code reviews, testing, and debugging processes + Ensure stability, efficiency, security, and quality of all shipped code by supporting continuous integration and continuous deployment (CI/CD) processes + Support runtime platform maintenance, integration of new features, and release fixes + Create and maintain comprehensive technical documentation to ensure knowledge sharing and support continuous development efforts + Thrive in a fast-paced and dynamic work environment, readily adapting to changing project requirements and technologies + Display self-motivation and take initiative to work independently as well as collaboratively in a team environment, whether remote or on-site **Behaviors and Competencies** + Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. + Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation. + Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. + Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances. + Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. + Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas. + Prioritization: Can proactively identify high-impact tasks, initiate action plans, and contribute to process improvements. + Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines. + Technical Expertise: Can apply technical knowledge and skills effectively in complex situations and can guide others in the application of technical knowledge and skills. + Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential. **Skill Level Requirements** + The ability to understand and utilize cloud computing technologies, including virtualization, IaaS, PaaS, and SaaS delivery models, to implement and manage scalable cloud solutions. - Intermediate + The ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions. - Intermediate + The ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively. - Intermediate + The ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes. - Intermediate + Proficiency in implementing and managing DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams - Intermediate + Proficiency in using SQL for database management, including tasks such as querying, updating, and managing relational databases to efficiently handle data retrieval and manipulation - Intermediate + Proficiency in utilizing Platforms as a Service (PaaS) for deploying, managing, and scaling applications, including tasks such as application hosting, database integration, and development tool support; Microsoft Azure or Amazon Web Services highly preferred - Intermediate + Proficiency in using Object-Relational Mapping (ORM) frameworks for database interaction, including tasks such as mapping objects to database tables, managing database schemas, and performing CRUD operations efficiently - Intermediate + Proficiency in using Test-Driven Development (TDD) methodologies, including tasks such as writing automated test cases before code implementation, ensuring code quality, and facilitating continuous integration and deployment - Intermediate **Other Requirements** + Bachelor's degree in Computer Science, Software Engineering, or equivalent experience. + 5+ years of professional experience building modern web applications with C# and ASP.NET Core + Experience with React or other modern JavaScript frameworks. + Strong grasp of object-oriented programming, design patterns, and software architecture. + Proven experience mentoring other engineers and driving cross-team technical initiatives. + Experience with relational database design (SQL Server, Postgres). + Comfortable working in an agile, CI/CD, Git-centric environment. + Ability to travel 10% **Preferred:** + Experience with cloud platforms, especially Microsoft Azure or AWS. + Familiarity with event-driven and distributed system architectures. + Understanding of DevOps practices, CI/CD pipelines, and Infrastructure as Code (Terraform is a plus). + Experience with test-driven development and writing unit/integration tests. + Exposure to Python, Databricks, or Elasticsearch is a bonus. The base salary range for this position is $115,000 - $180,000. The estimated on-target earnings, or OTE, which includes a base salary, are $115,000 - $180,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $115k-180k yearly 60d+ ago
  • Associate Project Manager - Cybersecurity

    Shi 4.7company rating

    Olympia, WA job

    **About Us** **As a digital and cybersecurity services company, Stratascale exists to help the Fortune 1000 transform the way they use technology to advance the business, generate revenue, and respond quickly to market demands. We call it Digital Agility.** **To learn more about how we're shaping the future of digital business and a more secure world, visit stratascale.com.** **Job Description Summary** Stratascale has an exciting opportunity available in our PMO team as an Associate Project Manager. The Associate Project Manager manages day-to-day operational and tactical aspects of multiple, small, and medium-scale projects from beginning to end, including client interaction and expectations. They coordinate technical resources for professional services engagements across cybersecurity. This position will schedule resources, manage escalations, track hours and budget, review deliverables, and maintain clear communication with stakeholders on project health. This position interacts with internal and external resources as well as Clients daily. This individual will work closely with Subcontractors, Sales, Clients, and Project Delivery teams to ensure project success. **Role Description** + Plan, schedule,and track project timelines, milestones,and deliverables usingappropriate tools + Workwith the delivery teams to align projectobjectivesandtimelines + Coordinate cross-functional teams, ensuring all stakeholders understand their roles and responsibilities + Allocate and manage resources efficiently, ensuring all project tasks are completed within theallocatedbudget and timeline + Manage relationships with vendors and third-party service providers, ensuring they meet all contractual obligations + Conducts regularly scheduled status callstoupdate stakeholders on the project healthutilizing status reports and project plans + Understands the project budget, timeline, and key dependencies, and escalates issues as needed. + Identifypotential risks associated with the project and develop contingency plans to manage them. + Maintain comprehensive project documentation, including project progress, decisions, issues, and risk management strategies + Communicate, coordinate, and build relationships with customers by providinga high levelof customer service + Track project expenses and milestones, work with finance toinitiateinvoicing + Upon project completion,initiateproject closure which includes project acceptance,andfinal invoicing, andconduct a thorough review toidentifylessons learned and best practices for future projects + Support Service Delivery Pods and Service Delivery Consultants with projectsetupand financials + Collaboratewithdirect management to improveprocesses and procedures geared towards maximizedefficiencyandclientsatisfaction + Participate in PMO team discussions, reviewing active projects and collaborating on strategy **Behaviors and Competencies** + Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals. + Decision-Making: Can evaluate options, consider potential outcomes, and make well-informed decisions that reflect an understanding of the impact. + Results Orientation: Can set personal goals and work towards them, achieving results consistently. + Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions. + Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions. + Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. + Leadership: Can identify team dynamics, propose strategies, and take action to ensure team cohesion and productivity without explicit instructions. + Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. + Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled. + Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. **Skill Level Requirements** + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate + Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate + Expertise in various project management frameworks such as Agile, Waterfall, and Scrum, to effectively plan, execute, and close projects - Intermediate + Competence in utilizing tools like Jira, Trello, MS Project, or DevOps to plan, track, and manage project progress and resources - Intermediate + Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + Minimum 2 years of Project Coordinator experience + Ability to travel up to 10% **Preferred Skills** + Experienced with Cloud or Cybersecurity project managementexperience + Experienced with Microsoft Project experience + Experienced with resource demand and allocation + Experienced with supporting enterprise projects + Experienced with multiple project management approaches including traditional and Agile + CAPM,PMP,or other relevant project management certifications The estimated annual pay range for this position is $60,000 - $90,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $60k-90k yearly 39d ago
  • AI Solutions Engineer

    Shi 4.7company rating

    Olympia, WA job

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** We are seeking a highly technical and customer-focused Solutions Engineer specializing in AI Infrastructure and platforms to join our Advanced Growth Technologies team. As a subject matter expert (SME) in AI data center platforms, you will play a critical role in supporting presales activities by designing, configuring, and recommending cutting-edge AI solutions based on NVIDIA DGX systems and OEM (HGX) platforms both Hardware and Software technologies. You will collaborate closely with the Partner Eco-System, AGT, SHI customers and internal field sales teams to translate business requirements into optimized infrastructure solutions, including hardware design and configurations, Bill of Materials (BOM) creation, and performance recommendations. This role requires deep expertise in GPU-accelerated computing, data center architecture, and AI workloads to drive successful customer outcomes. The Solutions Engineer - AI Infrastructure collaborates with the AGT team and SHI account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with All AI OEMs, obtaining and providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud (NCPs), Network, Security, and Services spaces. **Role Description** + Serve as the primary AI Infrastructure SME, providing expert guidance on NVIDIA DGX platforms and compatible OEM solutions for AI training, inference, and high-performance computing (HPC) workloads. + Work with and assess customer requirements through discovery and qualification sessions, workshops, and technical consultations to design tailored AI data center solutions. + Create detailed hardware configurations, including server, storage, networking, and GPU components, ensuring scalability, performance, and cost-efficiency. + Utilize Reference Architectures provided by all OEMs, validate and recommend properly aligned solutions. + Develop and maintain accurate Bills of Materials (BOMs) for proposed solutions, incorporating power, cooling, and rack considerations. + Deliver technical presentations, proofs of concept (POCs), and solution demonstrations to customers and internal teams. + Provide recommendations on best practices for AI infrastructure deployment, optimization, and integration with existing environments. + Support field sales teams by participating in customer meetings, responding to RFPs/RFIs, and addressing technical objections during the sales cycle. + Collaborate with vendors (e.g., NVIDIA, OEM partners) to stay current on product roadmaps, certifications, and emerging technologies. + Contribute to internal knowledge sharing by documenting solutions, creating playbooks, and training sales teams on AI infrastructure trends. + Monitor industry developments in AI hardware, including GPUs, accelerators, and data center innovations, to inform solution strategies. + Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. + Design and propose tailored infrastructure solutions that align with customers' business objectives and outcomes. + Build and maintain technical relationships with OEMs and strategic partners, while staying updated on the latest product information. + Provide product training and technical education to the sales team and customers. + Act as a trusted AI advisor for customers, partnering with Field Account Executives. + Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. + Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. + Develop solutions that fit customers' needs and budgets through strategic planning. + Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. + Educate and develop AGT and SHI teams on technical selling, product training, services, and technology trends. **Behaviors and Competencies** + Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. + Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. + Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. + Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained. + Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. + Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management. + Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. + Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion. + Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency. + Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results. **Skill Level Requirements** + Experience working in complex Data Center sales opportunities - Intermediate + Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate + Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate + Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate + Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate + Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + 5+ years of experience in presales engineering, solutions architecture, or technical consulting focused on data center infrastructure, preferably with AI/ML/HPC workloads. + Proven expertise with NVIDIA DGX systems, GPU technologies (e.g., CUDA, NCCL), and AI data center platforms. + Hands-on experience with OEM AI server platforms (e.g., Dell, HPE, Lenovo) and configuring AI-optimized solutions. + Strong knowledge of data center components: servers, storage (NVMe, high-performance), networking (InfiniBand, Ethernet), power, and cooling systems. + Experience creating BOMs, sizing infrastructure for AI workloads, and performing cost/performance analysis. + Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. + Ability to travel to SHI, Partner, and Customer Events **Preferred Skills** + Certifications in NVIDIA (e.g., DGX Certified) or relevant vendor technologies. + Experience in Enterprise Datacenter technologies and solutions. + Knowledge and Experience in datacenter, power and cooling technologies. + Familiarity with AI software stacks (e.g., TensorFlow, PyTorch, Kubernetes for AI). + Experience in cloud-hybrid AI deployments or large-scale data center projects. + Knowledge of the AI Factory concept, NCPs, AI Cloud Providers + Strong problem-solving skills and a customer-centric mindset. The estimated annual pay range for this position is $100,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $83k-113k yearly est. 11d ago
  • Technical Project Manager II

    Zones, LLC 4.5company rating

    Zones, LLC job in Auburn, WA

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. **Position Overview:** **Term: 12 months** **Location: Remote** **Pay: $50.00 - $75.00; commensurate with experience** **Hours: 8:00 am - 5:00 pm** In this role, you will coordinate technical teams and projects. **What you will do as the Technical Project Manager:** _The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ _This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice._ + Responsible for the coordination among technical teams and completion of projects. + Sets deadlines, assigns responsibilities, and monitors technical progress of project. + Prepares reports for upper management regarding Technical aspects. + Understand Financials, works with Project Management Office. + May require a bachelor's degree and experience in the field or in a related area. + Familiar with a variety of the field's concepts, practices, and procedures. + Relies on limited experience and judgment to plan and accomplish goals. **What you will bring to the team:** + Performs a variety of tasks. + Leads and directs the work of others. + A wide degree of creativity and latitude is expected. + Typically reports to a manager or head of a unit/department. **Zones offers a comprehensive Benefits package** While we're committed to providing top-tier solutions, we're just as committed to supporting our own team.As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States. Apply Now
    $50-75 hourly 6d ago
  • Software Solutions Advisor

    Zones, Inc. 4.5company rating

    Zones, Inc. job in Auburn, WA

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: The Software Solutions Advisor (SSA) is a strategic software advisor dedicated to helping Mid-Market and strategic SMB customers achieve meaningful business outcomes through the effective adoption, optimization, and lifecycle management of modern software solutions. Focused on commercial and healthcare accounts within an assigned region, the SSA partners closely with Account Managers and cross-functional solution teams to land, adopt, expand, and renew key software platforms-driving customer success, reducing complexity, and accelerating growth across our software, services, and recurring cloud portfolio. The SSA combines strong licensing expertise with a forward-looking solutions mindset, guiding customers through product choices, optimization opportunities, roadmap alignment, and contract strategy. By understanding the customer's environment, technology priorities, and desired outcomes, the SSA shapes the software strategy that supports business transformation-while ensuring customers receive continuous value throughout their lifecycle. This role is critical in delivering a trusted advisor experience, bridging licensing fundamentals with modern solution adoption, and positioning customers for long-term success across Microsoft, AWS, Adobe, Google, and other strategic software publishers. What you will do as the Software Solutions Advisor (SSA): The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. Customer Success & Outcome Alignment * Engage customers early to define strategic business outcomes and build a tailored Software Success Plan aligning licensing, cloud adoption, roadmaps, and modernization initiatives. * Drive customers through the LAER framework (Land, Adopt, Expand, Renew) to ensure continuous value realization and support account growth strategies. * Conduct proactive touchpoints according to each customers needs to evaluate health, usage, optimization opportunities, and potential risks across software and cloud subscriptions. * Facilitate business reviews and workshops as needed to ensure customers stay on track with adoption plans, renewal milestones, and strategic objectives. Software Solutions & Licensing Strategy * Serve as a subject matter expert in software licensing, subscription models, cloud entitlements, and publisher programs across Microsoft, Adobe, AWS, Google, and other SAM focus vendors. * Evaluate customer environments, product usage, and contract structures to provide clear options for optimization, cost control, and modernization. * Provide solution-oriented guidance that bridges licensing with the broader technology ecosystem (cloud, security, workplace, data platforms, managed services). * Support customers through software lifecycle events including onboarding, rightsizing, renewals, migrations, and product transitions. Renewal & Agreement Management * Proactively manage assigned renewals, initiating engagement 90+ days before expiration to align options with customer goals. * Partner with AMs to position value-driven renewal paths, identify upsell/cross-sell opportunities, and mitigate risks in advance. * Maintain deep understanding of publisher program updates, product terms, and compliance requirements to help customers stay informed and make confident decisions. Sales Partnership & Opportunity Development * Work collaboratively with regional Account Managers as the go-to resource for software and cloud advisory, helping qualify, design, and close opportunities. * Identify and advance opportunities for assessments, cloud migration services, modernization initiatives, managed services adoption, and strategic vendor programs. * Cosell with AMs and Field Sellers to accelerate net-new customer acquisitions and expansion within existing accounts. * Support deal structuring through pricing analysis, licensing design, and optimization recommendations. Operational Excellence & Customer Support * Maintain accurate documentation of activities, opportunities, success plans, and customer interactions within internal systems. * Ensure timely communication with licensees on onboarding, offboarding, product changes, and critical updates. * Monitor customer install bases and subscription health to maintain satisfaction and reduce risk. * Work cross-functionally across operations, legal, finance, and vendor teams to resolve issues and build strong customer experiences. What you will bring to the team: Required * 3+ years of experience in software licensing, cloud subscription management, IT account management, or a related advisory role. * Demonstrated success providing customer-facing support and consultative guidance. * Solid foundational understanding of IT infrastructure, cloud services, and modern workplace concepts. * Strong written and verbal communication skills and experience resolving complex customer issues. * Strong understanding of software licensing, cloud subscription models, and key publisher ecosystems (Microsoft, Adobe, AWS, Google). * Ability to connect licensing strategy with business outcomes, cloud adoption, and modernization initiatives. * Exceptional communication and consultative skills with the ability to translate complex concepts into customer-friendly insights. * Strong problem-solving, negotiation, and issue-resolution capabilities. * Demonstrated ability to work collaboratively in a team-based sales model. * Highly organized with the ability to manage multiple accounts, renewals, and strategic initiatives simultaneously. Preferred * Experience with Microsoft Product Terms, Enterprise & CSP licensing constructs, and cloud optimization practices. * Working knowledge of Adobe, AWS, and Google software programs. * Microsoft solutions or comparable certifications. * Background supporting renewals or subscription lifecycle management. * Additional software, cloud, or SAM-related certifications. Qualified candidates can expect a salary range of $80,000-110,000 #LI-JL1 #LI-Remote Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
    $80k-110k yearly Auto-Apply 44d ago
  • Level II AV Engineer

    Zones 4.5company rating

    Zones job in Redmond, WA

    at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: We are looking for an experienced and skilled Level 2 AV Engineer to join our team, providing advanced technical support, installation, and maintenance for AV systems in an executive briefing room. This role is critical for ensuring the flawless operation of cutting-edge AV equipment used by executives and senior leadership. The ideal candidate will have strong troubleshooting skills, a deep understanding of AV technology, and the ability to interact with high-level clients in a professional manner. This position will be located within a highly visible, customer-facing location that provides support to Executive level internal and external customers. Most work will be completed on-site within the facility located in Redmond, WA. What you'll do as the Level II AV Engineer: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. Installation & Integration: Lead the installation and integration of AV systems in executive briefing rooms, including video conferencing, displays, projectors, microphones, cameras, and room control systems. Ensure proper setup of both hardware and software components, ensuring systems function optimally and integrate seamlessly with other technologies. Configure and setup for all EBC and mission critical systems. Support for Client / Server configuration, deployment and management. Advanced Troubleshooting & Repairs: Diagnose and resolve complex technical issues related to AV equipment, systems, and software. Perform system diagnostics and in-depth troubleshooting for hardware and network issues, escalating to Level 3 support when necessary. Replace or repair faulty components with minimal disruption to scheduled events or meetings. Perform physical device or equipment repairs, device imaging and/or supporting repairs or adjustments to a third party's equipment. Preventive Maintenance & System Health Checks: Perform routine preventative maintenance tasks to ensure systems are operating at peak efficiency. Conduct regular health checks of AV systems, including equipment calibration, firmware updates, and performance optimization. Monitor systems for potential issues and proactively resolve them before they affect room functionality. Technical Support & User Interaction: Provide high-level technical support for executive-level meetings, ensuring smooth AV system operation during presentations, conferences, and briefings. Assist executives and their teams with on-site AV needs, providing training or guidance on system functionality and operation as needed. Serve as the point of escalation for complex technical issues that cannot be resolved at the Level 1 tier. Documentation & Reporting: Maintain accurate documentation of all service activities, including installations, troubleshooting logs, equipment changes, and repairs. Produce detailed reports on system health, maintenance activities, and performance metrics. Provide feedback and recommendations to improve the functionality of AV systems and equipment. Collaboration & Leadership: Work closely with senior engineers and other technical teams to resolve complex issues and implement system upgrades or expansions. Mentor and guide Level 1 engineers and assist in their professional development, sharing knowledge and troubleshooting techniques. Act as a key team member in the planning and execution of AV system upgrades or special projects. What you will bring to the team: Education & Experience: Associate's or Bachelor's degree in a technical field (e.g., AV technology, electronics, or IT) or equivalent work experience in a similar role. 3+ years of hands-on experience with AV system installations, troubleshooting, and maintenance, particularly in corporate or executive environments. Experience working with high-end AV equipment, such as video conferencing systems, Crestron, Extron, AMX, and similar control systems. Skills & Knowledge: Expertise in AV hardware, including displays, projectors, audio systems, microphones, cameras, and control systems. In-depth understanding of AV signal routing, networking protocols, and the integration of various AV components. Proficiency in troubleshooting and maintaining complex AV systems, including both hardware and software-related issues. Familiarity with IP-based AV technologies, including video conferencing solutions and remote-control systems. Experience with Azure Deployment Environments, Azure Hybrid Cloud and Azure Virtual Machines. Experience with Q-SYS - a platform that integrates audio, video and the control of devices and its services Experience with control system programming (e.g., Crestron, Extron, AMX) is highly preferred. Ability to support Telephony, Power, HVAC and other building support when necessary Strong knowledge of system diagnostics, testing tools, and methodologies. Soft Skills: Strong problem-solving skills and the ability to think critically and analytically under pressure. Excellent communication skills, with the ability to interact effectively with executives, clients, and team members. Highly organized, with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional demeanor and ability to handle sensitive or high-stakes situations with discretion and tact. Certifications: AVIXA Certified Technology Specialist (CTS) or CTS-I (Installer). Crestron, Extron, or AMX certified. Network certifications (e.g., CompTIA Network+, Cisco) are a plus. Working Conditions: This position will primarily involve working on-site at executive briefing rooms, with occasional travel to other locations. Flexibility is required to accommodate high-priority meetings or events, which may include evenings or weekends. The role requires the ability to lift and move AV equipment (up to 50 lbs) as necessary for installations or repairs. Must be able to work in a professional, client-facing environment and manage sensitive situations with discretion. Qualified candidates can expect a salary range of $80,000-95,000. #LI-JL1 Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify. E-Verify is a system that compares information from an employee's Form I-9 to federal records to confirm their eligibility to work in the United States.
    $80k-95k yearly Auto-Apply 36d ago

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