Zones jobs in Boston, MA

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: As a Field Account Executive- Healthcare at Zones, when you generate sales, IT solutions leads, close deals, and bring in new business in Healthcare organizations. After successfully completing your Zones training program, your focus in this account executive field sales position, paired with an inside account executive to help drive business. What you'll do as the Field Account Executive-Healthcare: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. This role requires up to 50% Travel * Actively prospect new potential accounts and develop established clients through outbound calling using Zones' proprietary sales methodology * Develop your book of business by establishing, expanding, and nurturing relationships with key executive stakeholders and decision makers * Use your sales acumen to anticipate and overcome customer objections to close sales * Position Zones' Line of Business Solutions as a strategic advantage to our customers' long term success * Maintain Zones vision, values, and "Five Star" culture for success What you will bring to the team: * 3-5 years of remote Field Sales Experience selling into Healthcare accounts with a focus on Major Hospital Networks. * Prefer experience teaming collaboratively with a field account executive in a high-volume fast-paced professional environment * Sales acumen; account development, C-Level interaction, prospecting, lead generation, problem solving, handling objections, confident closing skills * Desire to work in a dynamic, entrepreneurial, and fast-paced environment. * Self-motivation, goal orientation, and desire to learn in a classroom and hands-on coaching environment. * Passion for technology and the desire to be on the leading edge of new technology solutions. Qualified candidates can expect a salary range of $100,000 - $120,000 #LI-AK1 #LI-Remote Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as top customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers each month, helping them with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given key performance indicators including customer retention, growth of customers business, and selling Cisco support services & software + Managing the lifecycle of Cisco support services & software contracts including EAs + Building top level customer relationships with key SHI customers to ensure a positive customer experience. + Working with SHI sales to ensure they are reviewing Cisco roadmaps with stakeholders within the customer. + Partnering with the Cisco organization to co-sell effectively across a targeted list of customers + Continuous learning and development on new product technology offerings and Cisco support services & software specific offerings and programs. + Assisting in training SHI Sales on Cisco products & programs and how customers can benefit by leveraging their products & buying programs + Onboard customers to their Enterprise Agreement or other software subscription contracts + Assign licensing contracts to customers and guide their navigation throughout the Cisco Smart Accounts portal + Schedule and hold Quarterly Business Reviews with customers + Update customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking customer`s true-forwards and consumption for EA subscriptions **Behaviors and Competencies** + Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. + Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. + Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity. + Impact and Influence: Can persuade others to consider different perspectives. + Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. + Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. + Business Acumen: Can analyze financial and operational data to make informed decisions. + Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others' emotions in moderate situations. + Results Orientation: Can set personal goals and work towards them, achieving results consistently. + Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions. **Skill Level Requirements** + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate + In-depth understanding of Cisco's business model, architectural frameworks, support service portfolio with service levels, and buying programs. - Intermediate + Ability to articulate, sell, and quote Cisco support services, subscriptions, and buying programs - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + Ability to travel to SHI, Partner, and Customer Events + 2+ years of experience in a technical, business, or sales role + 1+ year experience in a Cisco dedicated sales support / subject matter expert position selling, quoting, and managing Cisco Support Services & Software contracts including Enterprise Agreements self-sufficiently for Customers & Account Executives + Proficient in creating quotes within Cisco's Commerce Workspace for Renewals (CCW-R) & EAMP portal The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Strategic Account Executive is tasked with mastering SHI's value proposition to exceed revenue and profit goals by developing strategic sales approaches and cultivating relationships with both existing and new customers. This role involves identifying sales opportunities, collaborating with internal support teams and external partners, and effectively communicating SHI's comprehensive portfolio of solutions tailored to customer objectives. Additionally, the Account Executive is responsible for building market awareness through participation in industry events and maintaining a competitive edge by staying informed on industry trends. This position is based in South Florida, covering the Miami and Fort Lauderdale region. Role Description - Master SHI's value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals. - Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking. - Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques. - Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets. - Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives. - Understand customer's business objectives, IT priorities, and initiatives to provide tailored solutions. - Position and effectively communicate SHI's portfolio of products, solutions, services, and capabilities to customers and partners. - Be aware of SHI's industry competition and how to properly showcase our offerings and defend SHI's value to win new business. - Foster successful cross-department relationships and engage with extended SHI support teams for identifying new business opportunities and leveraging support resources. - Build market awareness of SHI through participation in local/regional industry events, organizations, and affiliations. - Continuously educate oneself to remain current on industry trends, products, and market conditions. Behaviors and Competencies Business Acumen: Can evaluate market trends and competitive landscape to identify opportunities and risks. Closing Deals: Can develop and implement a strategic plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes. Consultative Sales: Can proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process. Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, and influence others in significant situations. Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation. Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. Professionalism: Can proactively seek out challenges, initiate projects, and contribute to a professional work environment. Prospecting: Can develop and implement a strategic prospecting plan, identifying high-value potential customers and using advanced techniques to initiate contact and build relationships. Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas. Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines. Skill Level Requirements - Ability to excel in a team selling environment - Intermediate - Ability to continually meet or exceed sales targets - Intermediate - Expertise in client relationship building and new business development - Intermediate - Proficiency in account management - Intermediate - Proficiency in project management - Intermediate - Understanding of business operations and strategy - Intermediate Other Requirements - Completed Bachelor's Degree or relevant work experience required - Minimum 3-5 years of successful sales experience - Minimum 50% time outside of an office setting meeting with existing and potential customers - Travel to customer sites within dedicated territory - Travel to SHI, Partner, and Customer Events - Currently hold or have the ability to obtain required sales and/or technical certifications within first 90 days of employment \#LI-ET1 The estimated annual pay range for this position is $120,000 - $250,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **As a digital and cybersecurity services company, Stratascale exists to help the Fortune 1000 transform the way they use technology to advance the business, generate revenue, and respond quickly to market demands. We call it Digital Agility.** **To learn more about how we're shaping the future of digital business and a more secure world, visit stratascale.com.** **Job Description Summary** The Director - Cyber Threat Operations is a critical role within Stratascale's Security Operations team who is responsible for Cyber Threat Intelligence, Threat Hunting, and Detection Engineering services. This role ensures proactive threat identification, mitigation, and continuous improvement of security operations to protect organizational assets and maintain compliance with industry standards. **Role Description** + Develop and execute cyber threat operations strategy aligned with organizational goals. + Build and lead proactive threat hunting programsleveraging threat intelligence, behavioral analytics, and advanced detection techniques to identify hidden threats before exploitation. + Oversee threat intelligence lifecycle, detection engineering, and proactive threat hunting. + Integrate threat intelligence into detection and response workflows for enhanced capabilities. + Drive continuous improvement using KPIs, metrics, and analytics. + Collaborate with internal teams and external partners to strengthen threat mitigation efforts. + Ensure compliance with regulatory requirements and industry standards (NIST, ISO 27001). + Develop partnerships with external intelligence communities and vendors for enriched threat data and collaborative defense + Mentor and develop talent for CTI analysts, threat hunters, and detection engineers **Behaviors and Competencies** + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Technical Expertise: Can create new applications for technical knowledge and skills and can lead the development of technical standards and procedures. + Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving. + Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results. + Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives. + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. **Skill Level Requirements** + Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts. - Expert + Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. - Expert + Ability to identify and mitigate risks, aligning with the responsibility of safeguarding the organization's operations and reputation. - Expert + Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success. - Expert + The expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data on the internet. - Expert + The expertise in protecting systems, networks, and programs from digital attacks, ensuring the confidentiality, integrity, and availability of data. - Expert **Other Requirements** + Bachelor's degree in Cybersecurity, Computer Science, or related field; Master's degree preferred. + 10+ years of experience in cybersecurity, with at least 5 years in leadership roles. + Expertise in SIEM, EDR, vulnerability management, and security frameworks (NIST, ISO 27001). + Certifications: CISSP required; CISM, CRISC preferred. + Strong leadership, communication, and strategic planning skills. + Ability to travel to SHI, Partner, and Customer Events + Ability to travel 25% **Preferred Skills** + Threat detection and analysis, risk management, penetration testing, and cryptography. + Knowledge of compliance obligations (GDPR, HIPAA, ITAR/EAR). + Experience with cloud security and advanced threat hunting techniques. The base salary range for this position is $150,000 - $200,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus are $200,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **As a digital and cybersecurity services company, Stratascale exists to help the Fortune 1000 transform the way they use technology to advance the business, generate revenue, and respond quickly to market demands. We call it Digital Agility.** **To learn more about how we're shaping the future of digital business and a more secure world, visit stratascale.com.** **Job Description Summary** The Security Consultant - Engineering provides subject matter expertise and technical support on Security Incident and Event Management (SIEM) platforms, supporting and delivering practice focused solutions to our customers. This role involves developing governance models, collaborating with sales and technical teams, delivering training content, and staying informed on industry trends to ensure successful solution delivery and continuous improvement in security practices. Help clients gain insight and context to their complex operating environments and provide services and technology to assess and optimize their existing security platforms to meet the client's security specific needs. This position is remote with a Home Office setup as determined by Stratascale management. + Provide subject matter expertise on Security Incident and Event Management (SIEM) platforms to ensure successful delivery of services to include technologies such as, but not limited to, Palo Alto XSIAM + Proactively identify customer needs and requirements through data, customer engagement and other methods to recommend appropriate solutions and drive these solutions through implementation and adoption. + Engage with internal team members and client stakeholders to ensure successful solution delivery + Stay educated on new product technology, tangential team capabilities, and other specific offerings or programs emerging within our company and within the practice industry + Identify areas for continued advancement of strategies aligned with Industry direction, client need, practice scope and present solutions to leadership + Execute services by ensuring client needs and practice obligations are met successfully + Participate in the development of cross practice training or delegate trainings to team members on practice discipline capability, associated offerings, industry positioning and selling strategies + Collaborate with peers to develop and optimize cross practice capabilities as appropriate + Serve as a subject matter expert in maintaining, optimizing, and delivering security engineering solutions **Behaviors and Competencies** + Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. + Relationship Building: Can take ownership of complex team initiatives, collaborate with diverse groups, and drive results through effective relationship management. + Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation. + Negotiation: Can take ownership of complex negotiations, collaborate with others, and drive consensus. + Impact and Influence: Can rally a team or group towards a common goal, creating a positive and persuasive influence. + Business Development: Can take ownership of significant business initiatives, collaborate with various stakeholders, and drive business results. + Emotional Intelligence: Can use emotional information to guide thinking and behavior, manage and/or adjust emotions to adapt to environments or achieve one's goal(s), and help others do the same. + Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks. + Follow-Up: Can take ownership of tasks, collaborate with others in managing follow-ups, and drive results through effective task completion. + Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences. + Delegation: Can delegate responsibilities across a team, balancing workload, and ensuring all members understand their roles. + Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively. + Critical Thinking: Can integrate and synthesize information from various sources to inform strategic decision-making and problem-solving. + Technical Troubleshooting: Can take ownership of complex technical problems, collaborate with others to manage solutions, and drive results in problem resolution. **Skill Level Requirements** + Deep knowledge of Palo Alto Networks XSIAM: Hands-on experience with XSIAM (Extended Security Intelligence & Automation Management), including deployment, configuration, and ongoing management. + Log Management: Experience with log ingestion, parsing, normalization, and correlation. + Threat Intelligence: Ability to integrate and operationalize threat intelligence feeds within XSIAM. + Outstanding written and verbal communication and strong ability to build relationships with customers, partners and staff members + Ability to resolve and close complex technical and selling situations while support competitive selling motions + Ability to train and disseminate information within an area or operation and work effectively within all levels of an organization, both internally and externally + Ability to influence and lead all aspects of sales cycle and engage appropriate internal and external subject matter experts as needed + Ability to engage and discuss technical and non-technical concepts and explain complex problems with a wide array of customer audience types including C-Suite, VP/Director, + Willingness, drive and winning mindset to compete in customer opportunities + Entrepreneurial mindset with ability to identify value in unstructured situations + Problem solving skills with the ability to serve as an escalation point and knowledgeable resource and direct resolution while accessing circumstances and current information to make informed and best decision + Security Frameworks: Familiarity with MITRE ATT&CK, NIST, and other security frameworks. **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + 5+ years of experience working with large organizations on security engineering projects + Familiarity with SOC workflows, incident response, threat detection, and security automation. + Experience with SIEM (Security Information and Event Management) and SOAR (Security Orchestration, Automation, and Response) platforms, especially Palo Alto Cortex XSOAR and XSIAM. + Understanding of cloud platforms (AWS, Azure, GCP) and their integration with XSIAM. + Ability to travel to SHI, Partner, and Customer Events + Advanced industry certifications preferred The estimated annual pay range for this position is $130,000 - $153,900 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The ITAM Program and Business Transformation Consultant works with SHI's customers to assist them in understanding how a customers' Business Strategy should align with their ITAM Strategy and how their Software and Hardware Environments integrate from a holistic perspective and to guide the architecture for the most effective ITAM program(s) possible. The Consultant will interact directly with customers (within the definition of consulting agreements and Statements of Work), with the primary objective to understand the customer's current Business Goals and Objectives and how their ITAM program integrates with those goals and other critical IT and governance processes. The consultant's primary objective is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM, and ITIL frameworks and how to implement them along with determining best ITAM tools that are fit for their purposes and discover any compliance-related issues. **Role Description** + Lead customer workshops to align ITAM strategy with business transformation goals. + Develop and build, as directed, new ITAM added value opportunities for our customers, for example delivering new state of the art ITAM related business alignment strategies. + Facilitate maturity assessments and gap analyses across ITAM, ITSM, FinOps, and Cloud Governance. + Develop transformation roadmaps and business cases for ITAM program evolution. + Analyze customer environments to identify lifecycle process gaps and improvement opportunities. + Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties. + Recommend fit-for-purpose ITAM tools and integrations aligned to business outcomes. + Deliver high-impact presentations to C-Level stakeholders on ITAM value realization. + Contribute to the development of SHI's ITAM Transformation Framework, methodologies, and toolkits. + Author thought leadership content (whitepapers, blogs, presentations) to support customer education. + Collaborate with internal teams to evolve SHI's ITAM service offerings and delivery models. + Support sales teams in positioning ITAM transformation services during pre-sales engagements. + Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties. + Help shape Statements of Work and define measurable outcomes for consulting Ensure all engagements are delivered with high quality, ethical standards, and customer satisfaction. + Maintain awareness of ISO standards, ITIL, and emerging best practices in ITAM and transformation. + Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties. **Behaviors and Competencies** + Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. + Critical Thinking: Can apply critical thinking skills to complex problems, identifying logical and illogical reasoning, and making strategic decisions. + Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential. + Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. + Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. + Training: Can proactively seek out areas of improvement, initiate training programs, and contribute to innovative learning methods. + Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly. + Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained. + Customer Service: Can proactively seek out customer feedback, empathize with customers, and tailor solutions to their unique needs. + Research: Can proactively design and execute research plans, utilizing a variety of sources to gather comprehensive information. + Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines. + Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances. **Skill Level Requirements** + The ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Intermediate + The ability to create, manage, and interpret interactive data visualizations and reports to support business decision-making and strategic planning. - Intermediate + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate + Expertise in designing, implementing, and managing cloud-based solutions to optimize performance, scalability, and cost-efficiency - Intermediate + Proficiency in financial optimization methodologies to optimize cloud financial management, enabling organizations to achieve a balance between cost, speed, and quality - Intermediate + Comprehensive knowledge in the design, operation, and maintenance of data centers to ensure high availability, security, and efficiency of IT infrastructure - Intermediate + Skill in creating detailed 2D and 3D engineering models using CAD software to visualize and simulate designs for various engineering projects - Intermediate + Capability to accurately compile and manage Bills of Materials (BOMs) to ensure all necessary components are listed for manufacturing and assembly processes - Intermediate **Other Requirements** + 2 years' experience in an ITAM Governance Role + 2 years ITAM Program design and implementation experience + 1-2 years ITAM end user/practitioner experience + Vendor platform purchasing & deployment experience + IT ticketing software experience + Candidate will be expected to understand all aspects of the hardware and software lifecycle - from purchasing to deployment to decommissioning as well as the IT, finance, and other related disciplines with ITAM and ITSM processes \#LI-AR115 The estimated annual pay range for this position is $70,000 - $120,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** We are seeking an experienced and dynamic Sr. Manager to lead our cybersecurity professional and managed services presales groups. This role will be responsible for developing and executing a strategic vision for the practice, ensuring alignment with organizational goals, driving revenue growth, and delivering exceptional client outcomes. The ideal candidate will combine deep cybersecurity experience with strong leadership, business development, and operational management skills. This position is a remote position with Home Office setup as determined by SHI management. **Role Description** **Practice Leadership** + Develop and implement the strategic vision and roadmap for the Cybersecurity Services presales practice + Establish and grow service security offerings in collaboration with delivery leadership, sales, and operations + Stay ahead of emerging trends in the security ecosystem to position the practice as an industry leader **Business Growth** + Build and execute go-to-market strategies in collaboration with sales, marketing, and delivery teams + Drive revenue growth by developing client relationships, identifying new opportunities, and expanding existing accounts **Team Leadership** + Recruit, mentor, and manage a high-performing team of presales solution architects, focused on generating dynamic and outcome-oriented security services engagements + Foster a culture of collaboration, continuous learning, and excellence within the practice + Oversee resource planning and utilization to ensure optimal delivery capacity **Client Delivery** + Oversee the successful advisory and development of complex security solutions, ensuring high levels of client satisfaction + Collaborate with cross-functional teams to ensure alignment between sales, delivery, and technical teams + Establish and track key performance indicators (KPIs) to measure success and identify areas for improvement **Additional Responsibilities** + Lead the development of SOWs and Proposal artifacts, working closely with supporting teams to ensure alignment with client needs and business objectives + Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings + Collaborate with SHI Stakeholder partner teams to create synergistic service solutions + Educate, enable, and empower SHI technical sales teams, including front line sellers and cybersecurity advisors, to ensure a unified approach to service delivery and client engagement + Contribute to practice development by identifying areas for growth and leading innovation initiatives + Create and maintain practice standards and practices, ensuring the delivery of high-quality services + Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention + Provide thought leadership and guidance to clients and SHI teams on best practices **Behaviors and Competencies** + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization. + Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving. + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. **Skill Level Requirements** + Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision-making and drive sustainable growth. - Expert + The capability to design and implement long-term human resources initiatives that align with the overall business strategy, driving organizational success through effective workforce planning and development. - Expert + The skill of securely handling sensitive data, ensuring privacy and compliance with data protection regulations. - Expert + Ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment. - Expert + Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Expert **Other Requirements** + Completed Bachelor's Degree in a related field or related relevant experience + 7+ years of technical leadership experience with increasing responsibility in the following areas: **Network & Endpoint Security:** **Firewalls, EDR/EPP, NAC, MDM** **Cloud & Container Security** **Identity & Access Management:** **IAM, MFA, SSO, CASB, PAM** **Security Analytics & Automation** **: SEIM, SOAR, Zero Trust** **Specialized Domains:** **IOT/ICS/OT Security** + Experience with security services engagements including: **Maturity assessments, SASE assessments, firewall reviews** **Red/Blue/Purple team exercises, policy development** **Security tool rationalization and implementation services** + Ability to travel 20% **Additional Requirements** + Proven experience in a similar role, with a focus on service delivery and revenue growth in Professional Services + Strong leadership skills and the ability to work effectively with cross-functional teams + Excellent communication skills, with the ability to engage stakeholders at all levels + Ability to analyze customer requirements and design solutions that meet their business objectives and budget constraints + Extensive experience in developing Proposal documents and SOWs and driving revenue growth in professional services The base salary range for this position is $150,000 - $190,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $200,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Solutions Architect for Advanced Growth Technologies will be focused on Artificial Intelligence Infrastructure and Data Center Solutions. They will play a crucial role in designing and developing advanced technology solutions for our clients. This position requires expertise in AI infrastructure, integrated data center solutions, and a strong understanding of servers, storage, networking, and power and cooling systems. The Solutions Architect will collaborate with sales teams to identify new business opportunities, develop tailored solutions, and support the sales cycle from prospecting to onboarding. The Solutions Architect at SHI International leads the development of Statements of Work (SOWs) in alignment with client needs and business objectives, driving revenue growth by optimizing service offerings and identifying new opportunities. This role involves collaborating with SHI stakeholder teams to create synergistic solutions, engaging with sales teams for unified service delivery, and contributing to practice development through innovation and maintaining high-quality standards. The Solutions Architect builds strong client relationships, provides thought leadership on technology trends, and oversees technology evaluations while staying current with new technologies and frameworks. **Role Description** + **Solution Design and Development:** Collaborate with stakeholders to design solutions for AI infrastructure and data center environments, ensuring they meet business needs and industry best practices. + **Technical Leadership:** Provide guidance on architecture and integration of complex solutions, without direct involvement in implementation. + **Statements of Work and Documentation:** Create comprehensive Statements of Work (SOW) for implementation teams and develop detailed Bills of Materials (BOM) for the designed solutions. + **Customer Engagement:** Work closely with sales teams to profile and prospect for suitable accounts and opportunities, presenting solutions and value propositions to clients. + **Documentation and Reporting:** Produce detailed architectural documentation and technical specifications, and present findings to both technical and non-technical audiences. + **Mentorship:** Mentor junior engineering resources and collaborate with cross-functional teams to enhance solution delivery. + Lead the development of SOWs, working closely with various teams to ensure alignment with client needs and business objectives. + Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings. + Collaborate with SHI Stakeholder partner teams to create synergistic service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement. + Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery. + Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention. + Demonstrate deep expertise in Service Delivery and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology. + Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge. + Oversee and facilitate the evaluation and selection of hardware and software technology and product standards, and provide relevant technology/architecture recommendations. + Stay current with new technologies and frameworks, drive the retirement of legacy solutions/technologies, and recommend adopting new partners or solution components. **Behaviors and Competencies** + Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. + Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. + Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change. + Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance. + Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members. + Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation. **Skill Level Requirements** + Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate + Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Intermediate + Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Intermediate + Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions - Intermediate + Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Intermediate + Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate + Extensive experience working on large scale IT projects related to design, deployment and configuration - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience + 5+ years of experience in solutions architecture or software engineering + 5+ years of experience in IT infrastructure + Willingness to travel occasionally The estimated annual pay range for this position is $100,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Solutions Architect - Azure will provide customer-facing services to our customers to help them define and oversee cloud-based initiatives. The Solutions Architect - Azure is responsible for helping strategize, architect, and implement various solutions that support SHI customer's move to the Public Cloud. The Solutions Architect will design and implement enterprise infrastructure and platforms required for cloud computing, analyzing system requirements and ensuring that systems are securely integrated with current applications. **Role Description** + Design and implement Cloud solutions and related technologies including but not limited to, Network Design, Security Architecture, Governance Best Practices and Connectivity. + Perform design and implementation work that may include logical design, I/O design, cloud architecture analysis and design, system migration and systems engineering. + Serve as the technical lead and subject matter expert on projects and workshops, overseeing the work of others and being accountable for the outcome of the project. + Develop technical roadmaps for future cloud implementations on Public Cloud platforms. + Plan, manage, and troubleshoot Cloud services deployment. + Perform PowerShell, python and bash scripting for automation, documentation and standardization. + Develop business case analysis on potential project. + Ensure security is integrated into all cloud architecture solutions. + Lead the development of SOWs, working closely with various teams to ensure alignment with client needs and business objectives. + Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings. + Collaborate with SHI Stakeholder partner teams to create synergistic service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement. + Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery. + Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention. + Demonstrate deep expertise in Service Delivery and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology. + Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge. + Oversee and facilitate the evaluation and selection of hardware and software technology and product standards, and provide relevant technology/architecture recommendations. + Stay current with new technologies and frameworks, drive the retirement of legacy solutions/technologies, and recommend adopting new partners or solution components. **Behaviors and Competencies** + Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. + Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. + Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change. + Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance. + Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members. + Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation. **Skill Level Requirements** + Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate + Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Intermediate + Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Intermediate + Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions - Intermediate + Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Intermediate + Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate + Extensive experience working on large scale IT projects related to design, deployment and configuration - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience + 5+ years of experience designing and architecting solutions in Azure + Willingness to travel occasionally + Deep understanding of system development in cloud environments, including Software as Service (SaaS), Platform as Service (PaaS), or Infrastructure as a Service (IaaS) + Thorough understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape + Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security etc.) and have experience with orchestration to develop a cloud solution + Experience migrating workloads to the Public Cloud or managing workloads in the Public Cloud **Certifications** + AZ - 104 Microsoft Azure Administrator + AZ - 305 Designing Microsoft Azure Infrastructure Solutions + Azure Solutions Architect Expert The base salary for this position is $136,000 - $176,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $170,000 - $220,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** Stratascale has an exciting opportunity available in our PMO team as an Associate Project Manager. The Associate Project Manager manages day-to-day operational and tactical aspects of multiple, small, and medium-scale projects from beginning to end, including client interaction and expectations. They coordinate technical resources for professional services engagements across cybersecurity. This position will schedule resources, manage escalations, track hours and budget, review deliverables, and maintain clear communication with stakeholders on project health. This position interacts with internal and external resources as well as Clients daily. This individual will work closely with Subcontractors, Sales, Clients, and Project Delivery teams to ensure project success. **Role Description** + Plan, schedule,and track project timelines, milestones,and deliverables usingappropriate tools + Workwith the delivery teams to align projectobjectivesandtimelines + Coordinate cross-functional teams, ensuring all stakeholders understand their roles and responsibilities + Allocate and manage resources efficiently, ensuring all project tasks are completed within theallocatedbudget and timeline + Manage relationships with vendors and third-party service providers, ensuring they meet all contractual obligations + Conducts regularly scheduled status callstoupdate stakeholders on the project healthutilizing status reports and project plans + Understands the project budget, timeline, and key dependencies, and escalates issues as needed. + Identifypotential risks associated with the project and develop contingency plans to manage them. + Maintain comprehensive project documentation, including project progress, decisions, issues, and risk management strategies + Communicate, coordinate, and build relationships with customers by providinga high levelof customer service + Track project expenses and milestones, work with finance toinitiateinvoicing + Upon project completion,initiateproject closure which includes project acceptance,andfinal invoicing, andconduct a thorough review toidentifylessons learned and best practices for future projects + Support Service Delivery Pods and Service Delivery Consultants with projectsetupand financials + Collaboratewithdirect management to improveprocesses and procedures geared towards maximizedefficiencyandclientsatisfaction + Participate in PMO team discussions, reviewing active projects and collaborating on strategy **Behaviors and Competencies** + Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals. + Decision-Making: Can evaluate options, consider potential outcomes, and make well-informed decisions that reflect an understanding of the impact. + Results Orientation: Can set personal goals and work towards them, achieving results consistently. + Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions. + Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions. + Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. + Leadership: Can identify team dynamics, propose strategies, and take action to ensure team cohesion and productivity without explicit instructions. + Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. + Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled. + Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. **Skill Level Requirements** + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate + Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate + Expertise in various project management frameworks such as Agile, Waterfall, and Scrum, to effectively plan, execute, and close projects - Intermediate + Competence in utilizing tools like Jira, Trello, MS Project, or DevOps to plan, track, and manage project progress and resources - Intermediate + Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + Minimum 2 years of Project Coordinator experience + Ability to travel up to 10% **Preferred Skills** + Experienced with Cloud or Cybersecurity project managementexperience + Experienced with Microsoft Project experience + Experienced with resource demand and allocation + Experienced with supporting enterprise projects + Experienced with multiple project management approaches including traditional and Agile + CAPM,PMP,or other relevant project management certifications The estimated annual pay range for this position is $60,000 - $90,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world's largest enterprises and managed services providers leverage NetBrain's platform. What We Need NetBrain is looking for a Senior Development Operations Engineer to join our Research and Development Team in on a hybrid basis in our Burlington, MA headquarters. This position will play a impactful role in our SaaS solution as you help to enable the leading preventative network automation solution powered by agentic AI in the market. **After an initial video screen, candidates will be required to interview in-person at our Burlington, MA headquarters** What You'll Do Collaborate with product, development and security teams to deliver solutions efficiently and securely. Design, deploy and manage scalable AWS cloud infrastructure, using advanced scripts and tools to ensure the implementation of infrastructure as code (using Terraform, CloudFormation or AWS CDK). Build and maintain CI/CD pipelines with automated testing and deployment gating (CodePipeline, CodeBuild, Github Actions or Jenkins). Automate provisioning and deployments for microservices and serverless workloads. Establish monitoring, tracing and alerting with CloudWatch, Prometheus/Grafana, Datadog and X-Ray. Implement centralized logging. Manage IAM roles, policies and enforce least-privilege access and implement encryption (at rest and in transit), secure APIs and AWS WAF. Integrate container security practices while supporting compliance efforts with automated controls and documentation. Configure and manage VPCs, subnets, routing, NAT gateways and secure connectivity. Design and maintain highly available multi-AZ and multi-region architectures. Develop and test backup and disaster recovery strategies (AWS Backup, RDS snapshots, S3 versioning). Respond to incidents, perform root cause analysis and implement preventative measures. Maintain clear technical documentation, runbooks and onboarding guides. Who You Are 5 years of experience with cloud-related technologies such as AWS, Azure, or Google Cloud with a bachelor's degree; or 3 years and a master's degree. Expertise in programming in Python, Ruby, or Bash scripting languages. Solid understanding of CI/CD tools. AWS Professional Certification is a plus. Familiar with the provision and configuration using management tools (e.g., Puppet, Chef, Ansible). Familiar with application monitoring tools like ELK, Splunk, or Datadog. Familiar with IaC such as Terraform or CloudFormation. Experience with SAAS project implementation. Ability to commute to Burlington, MA on a hybrid work schedule. What We Offer Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals. For this role, the estimated base salary range is between $118,000 - $135,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process. Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy. NetBrain invites all interested and qualified candidates to apply for employment opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: *********************** and we will be happy to assist you. In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The FinOps Analyst is an entry-level, non-customer-facing role designed to support the delivery of FinOps services across multi-cloud environments. This role is ideal for individuals beginning their FinOps career, with responsibilities focused on data analysis, reporting, and internal support for FinOps Consultants. The Analyst will work closely with internal teams-including engineering, finance, and ITAM-to ensure accurate cloud cost visibility, support optimization efforts, and contribute to the development of FinOps deliverables. **Role Description** + Analyze cloud usage and cost data across public cloud and SaaS + Assist in collecting, cleaning, and validating cloud billing and usage data + Support tagging compliance, cost allocation, and budget forecasting + Build and maintain dashboards and reports using Excel, Power BI, or Tableau + Perform anomaly detection and contribute to cost optimization analysis + Maintain internal FinOps tools, automation scripts, and documentation + Collaborate with engineering, finance, and ITAM teams to align asset and cost data + Participate in internal FinOps enablement, training sessions, and maturity assessments + Contribute to internal knowledge bases and process improvement initiatives + Understand Cloud Usage & Cost: Reporting & Analytics + Optimize Cloud Usage & Cost: Tagging, Allocation, and Anomaly Detection + Manage the FinOps Practice: FinOps Practice Operations **Behaviors and Competencies** + Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. + Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them. + Data Literacy: Can identify relevant data sources, collect data, and use basic tools to interpret and report findings. + Critical Thinking: Can analyze and interpret data to inform decision-making, and propose solutions based on logical reasoning. + Attention to Detail: Can identify errors or inconsistencies in work and make necessary corrections. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. + Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance. + Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. + Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes. **Skill Level Requirements** + Database management and reporting skills - Intermediate + Strong organizational skills - Intermediate + Experience with customer relations and satisfaction - Intermediate + Ability to multitask and complete tasks with efficiency and accuracy - Intermediate + Ability to follow direction while working individually and in a team environment - Intermediate + Ability to accept, understand, and learn from management feedback - Intermediate + Ability to work effectively within all levels of an organization, both internally and externally - Intermediate + Strong negotiation skills with the ability to influence stakeholders - Intermediate **Other Requirements** + Bachelor's degree in Finance, Business, Computer Science, Data Analytics, Engineering, or related field + 1+ year of professional experience in FinOps, cloud operations, finance, or data analytics + Proficiency in Excel (pivot tables, formulas, Power Query) + Familiarity with cloud platforms (AWS, Azure, GCP) and FinOps concepts + Curiosity and willingness to learn FinOps practices and tools **Preferred Skills:** + Exposure to Power BI, SQL, Python, or scripting languages + Understanding of cloud billing models and cost optimization techniques + Experience with FinOps tools (e.g., Flexera, Cloudability, CloudHealth, Ternary, CloudZero, etc) + FinOps Certified Practitioner or willingness to obtain within 90 days + One or more foundational cloud certifications (e.g., AWS Cloud Practitioner, Azure Fundamentals) \#LI-DM7 The estimated annual pay range for this position is $80,000 - $105,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Sales Chief Technology Officer builds relationships with senior executives, aligning strategic objectives while effectively communicating with both C-Level and technical teams to support strategic sales opportunities. This role involves articulating complex value propositions, influencing stakeholders, acting as an industry thought leader, and guiding account team strategies through monitoring industry trends, all while advocating solutions and driving innovation and business growth. **Role Description** + Engage and build relationships with senior executives to align on strategic objectives. + Communicate effectively with both C-Level executives and technical teams. + Present confidently as a subject matter expert to diverse audiences. + Collaborate with account teams to support strategic sales opportunities. + Articulate the value proposition for complex customer use cases. + Influence key stakeholders through dynamic sales-related discussions. + Act as an industry thought leader to advance strategic partnerships. + Monitor industry trends to guide account team strategies. + Advocate for solutions and share roadmaps at conferences and with partners. + Continuously enhance knowledge and skills to drive innovation and business growth. **Behaviors and Competencies** + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Interpersonal Skills: Can lead others in developing their interpersonal skills, proactively drive organizational interpersonal relationships, and foster a culture of open communication and collaboration. + Negotiation: Can lead strategic negotiations, inspire others to develop negotiation skills, and foster a culture of constructive dialogue and compromise. + Entrepreneurial Thinking: Ability to recognize and create value in uncertain and unstructured situations through innovative thinking and strategic vision. + Impact and Influence: Can drive organizational change and win the support of key stakeholders through effective influence and persuasion. + Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Technical Expertise: Can create new applications for technical knowledge and skills and can lead the development of technical standards and procedures. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Networking: Can lead strategic networking initiatives, inspire others to develop networking skills, and foster a culture of collaborative professional growth. **Skill Level Requirements** + Effectively engage and collaborate with key stakeholders across the organization to achieve seamless and impactful results. - Expert + Skillfully engage in discussions to reach mutually beneficial agreements and compromises. - Expert + Confidently deliver presentations that simplify and clarify complex issues for diverse audiences across various functions. - Expert + Utilize a structured, logical approach to deconstruct and resolve challenging problems effectively. - Expert + Possess a deep understanding of business operations, market dynamics, and financial principles to make informed decisions. - Expert + Demonstrate emotional awareness, adaptability, and diplomacy to effectively interact across all organizational levels. - Expert + Excel in managing tasks, prioritizing responsibilities, and effectively planning time to ensure project success. - Expert + Expertly articulate design principles and concepts related to technical architectures and services. - Expert + Proficiently discuss and explain interconnected solutions, including cloud, networking, and security. - Expert **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + 10+ years of experience in a customer-facing role explaining strategic and tactical concepts + 10+ years of experience in a previous role taking concepts and reference architectures to operationalized implementations + 10+ years of industry experience + 10+ years of experience in architect work with Data Center, IT Operations, IT Automation technologies + 10+ years of experience selling into large customer environments -OR- experience interfacing with executive committees at Fortune 1000 organizations The estimated annual pay range for this position is $275,000 - $350,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Chief Information Security Officer will develop and implement a comprehensive information security strategy that aligns with the organization's goals, ensuring the protection of information assets through effective policy enforcement and risk management. This role involves managing incident response, ensuring regulatory compliance, and overseeing security audits and technology investments to enhance the organization's security posture. The CISO will collaborate with various departments, conduct security awareness training, and provide regular updates to senior management and the board on security status, risks, and initiatives. **Role Description** + Develop and implement an information security strategy that aligns with the organization's goals and objectives to ensure comprehensive protection of information assets. + Oversee the development and enforcement of security policies to ensure that all security policies, procedures, and protocols are up-to-date and effectively implemented across the organization. + Lead risk management efforts by identifying, assessing, and mitigating information security risks to protect the organization from potential threats and vulnerabilities. + Manage incident response and recovery by developing and overseeing the execution of incident response plans to address security breaches and ensure timely recovery. + Ensure compliance with regulatory requirements by monitoring and enforcing compliance with relevant laws, regulations, and industry standards related to information security. + Collaborate with other departments such as IT, legal, HR, and others to integrate security measures into all aspects of the organization's operations. + Conduct security awareness training to educate employees on security best practices and promote a culture of security awareness throughout the organization. + Oversee security audits and assessments by regularly conducting internal and external audits to evaluate the effectiveness of security measures and identify areas for improvement. + Manage security technology investments by evaluating, selecting, and implementing security technologies and tools to enhance the organization's security posture. + Report to senior management and the board of directors by providing regular updates on the organization's security status, risks, and initiatives to ensure informed decision-making at the highest levels. **Behaviors and Competencies** + Technical Expertise: Can create new applications for technical knowledge and skills and can lead the development of technical standards and procedures. + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. + Risk-Taking: Can inspire and encourage others to take calculated risks, fostering a culture of innovation and adaptability. + Decision-Making: Can lead organizational decision-making, mentor others in developing decision-making skills, and create frameworks that enhance the decision-making capabilities of the team. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Ethics: Can lead strategic initiatives, inspire others to uphold ethical standards, and foster a culture of integrity and ethical conduct. **Skill Level Requirements** + Deep understanding of the security industry, best practices, emerging technologies, and leading solutions - Expert + Experience supporting various compliance and regulatory frameworks - Expert + Change Management, ability to manage, drive, and adapt to organizational change while maintaining team morale and productivity. - Expert + Continuous Improvement, identifying areas for improvement, implementing changes, and measuring results to enhance processes and performance. - Expert + Financial Awareness and understanding of financial concepts, budgeting, with the ability to make informed decisions based on financial data. - Expert + Forward Thinking, anticipating future trends and needs, and making decisions that position oneself or one's organization for success. - Expert + Innovation to generate, develop, and implement new and original ideas, challenging the status quo to improve processes and solutions. - Expert + Resilient, has the ability to recover quickly from difficulties and adapt in the face of challenging circumstances. - Expert + Influence, ability to persuade, lead, and influence others to achieve desired outcomes. - Expert + Willing to Learn, open to new ideas, and has a desire to continuously learn to stay current with the latest trends, threats, and technology. - Expert + Documentation involves creating, maintaining, and managing detailed and accurate records and documentation to support organizational processes and decisions. - Expert **Other Requirements** + Completed Bachelor's degree in computer science, information technology, cybersecurity, or a related field. Master's degree preferred. + 10+ years' experience in an enterprise information security role + 10+ years' experience in a leadership role + Advanced Certifications: CISSP, CRISC, GCEIT, CISM, GIAC The estimated annual pay range for this position is $275,000 - $350,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world's largest enterprises and managed services providers leverage NetBrain's platform. What We Need We are looking for a strategic, detail-oriented Senior Sales Operations & Deal Desk Analyst to support our growing sales organization. This role plays a critical part in optimizing our sales processes, managing complex deal structures, and driving operational efficiency across the revenue cycle. You'll work closely with Sales, Finance, Legal, and Customer Success to ensure seamless execution of deals as a core responsibility. This entails applying expertise in CPQ quote development and training reps on its usage. You should be highly proficient in Salesforce reporting and dashboarding, excel-based analysis, and supporting the selling organizations on all elements of revenue operations. The ability to work a hybrid schedule in our Burlington, MA office is preferred but not required. What You'll Do Deal Desk (Primary Focus - ~60%) Serve as the go-to partner for sales reps on pricing, deal structuring, and approvals. Review and support complex deals for compliance with internal policies (pricing, discounting, contract terms). Understands key issues affecting deal desk around deal structuring, revenue recognition, etc. Collaborate with Legal, Finance, and Product teams on non-standard terms and exception handling. Firm command of deal structure and understanding the impact of deal terms that may affect various business collaborators and providing creative solutions to the customer and/or internal collaborators. Works closely with the CFO/CRO on the most complex deals. Develop a roadmap for implementation of enhancements and new features through cross-functional stakeholder influence. Work with SFDC platform team to execute. Develop and maintain pricing tools (price book, SKU creation, testing, and implementation, etc), templates, and processes that enable reps to quote accurately and efficiently. Monitor deal velocity, identify bottlenecks, and drive improvements in quote-to-close cycle. Sales Operations (~40%) Support core sales processes (lead routing, pipeline hygiene, quota tracking, territory alignment, commissions processing, etc). Support sales operations queue of requests with an understanding of priority. Analyze sales data and build reports/dashboards in Salesforce and Excel to deliver insights on performance, forecasts, and pipeline health. Assist in designing and executing sales incentive plans and compensation analysis. Support onboarding and training of sales team on tools, processes, and best practices. Who You Are 6+ years of experience in Sales Operations, Deal Desk, or Revenue Operations in a SaaS or B2B environment. Familiarity with legal concepts in contracts (MSAs, EULAs, SOWs, Order Forms). Expertise in CRM systems (Salesforce required) and sales tools (CPQ, SFDC dashboards and reporting). Familiarity of YesWare, Groove, Sales Navigator, ZoomInfo, Lusha is a plus. Strong financial acumen and understanding of SaaS metrics and pricing models. Proven ability to manage multiple stakeholders and thrive in a fast-paced, high-growth company. Analytical mindset with strong Excel and data visualization skills (Tableau, Excel, etc.). Excellent communication (both verbal and written) is required to understand the audience's needs and maturely distill topics with easy-to-understand language. Highly proactive with a “can-do” attitude and positive presence in all interactions. Experience supporting global sales teams is a plus. MBA or advanced degree in Business, Finance, or Analytics is a bonus. What We Offer Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company. For this role, the estimated base is $80,000 - $100,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process. The range listed above is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy. NetBrain invites all interested and qualified candidates to apply for employment opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: *********************** and we will be happy to assist you. In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** SHI is seeking a Senior Manager of Growth Marketing Programs to support our Healthcare business. The Sr. Manager of Healthcare Growth Marketing Programs will partner with sales and marketing to forge a closer working relationship between one of SHI's strategic selling units and the SHI marketing team. They will be accountable for delivering new business opportunities through orchestrated campaigns that improve customer experience, increase brand awareness, and drive measurable outcomes. The primary focus for the Sr. Manager, Growth Marketing Programs will be working closely with SHI's dedicated Healthcare sales team to acquire new customers through a combination of dedicated multi-channel campaigns, SHI-hosted and third-party events, and increased brand awareness for SHI and SHI Healthcare in the healthcare provider market. The ideal candidate will have a deep understanding of the Healthcare market, sales processes and strategy, and will understand the capabilities of marketing channels to drive valuable leads. **Role Description** + Partner with sales and marketing to define go-to-market objectives and develop a marketing plan that drives a predictable pipeline. + Ensure all marketing plan tactics for the Healthcare business are executed, with direct responsibility for brand and demand generation, sales enablement, and reporting. + Vet and evaluate partner marketing opportunities for sales, ensuring all investments and commitments expected of Healthcare sellers align with the go-to-market plan. + Evaluate, select, and manage strategic marketing vendors that contribute to the outsourced execution of marketing programs, including telemarketing services. + Partner with sales leadership, partner marketing, and L&D to coordinate outbound prospecting sales plays with SHI partners. + Inform channel investment strategy by partnering with internal digital, events, content, and campaign marketing teams to deliver an omnichannel campaign strategy. + Collaborate with product marketing and creative teams to develop value proposition messaging and inform content strategy. + Report regularly on campaign performance and overall marketing impact to internal stakeholders and partners. + Capture insights and feedback, internally and externally, to inform future campaign strategy and messaging. + Manage and adhere to a defined revenue marketing budget, including MDF partner funding management. + Develop campaign briefs to inform and enable extended marketing and sales teams on GTM strategy. **Behaviors and Competencies** + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Creativity: Can lead organizational transformation by fostering a culture of creativity, inspiring others, and driving breakthrough innovations. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization. + Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results. **Skill Level Requirements** + Experience in utilizing current marketing channels and techniques to reach target audiences. - Expert + Experience in developing and executing strategies to generate interest and support the sales process. - Expert + Ability to examine and model data to support marketing decision-making. - Expert + Proficiency in utilizing Customer Relationship Management software for data-driven marketing. - Expert + Ability to effectively utilize applications like Teams, SharePoint, Word, Excel, and PowerPoint for marketing tasks. - Expert **Other Requirements** + Bachelors Degree in related field required + 6+ years' experience in demand generation or sales support roles. + Prior experience marketing to healthcare systems. + Prior experience executing modern marketing channels. + Ability to travel 20% - + 2+ years of management experience preferred The estimated annual pay range for this position is $120,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Strategic Account Executive is tasked with mastering SHI's value proposition to exceed revenue and profit goals by developing strategic sales approaches and cultivating relationships with both existing and new customers. This role involves identifying sales opportunities, collaborating with internal support teams and external partners, and effectively communicating SHI's comprehensive portfolio of solutions tailored to customer objectives. Additionally, the Account Executive is responsible for building market awareness through participation in industry events and maintaining a competitive edge by staying informed on industry trends. This position is based in the Boston, MA region. Role Description - Master SHI's value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals. - Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking. - Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques. - Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets. - Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives. - Understand customer's business objectives, IT priorities, and initiatives to provide tailored solutions. - Position and effectively communicate SHI's portfolio of products, solutions, services, and capabilities to customers and partners. - Be aware of SHI's industry competition and how to properly showcase our offerings and defend SHI's value to win new business. - Foster successful cross-department relationships and engage with extended SHI support teams for identifying new business opportunities and leveraging support resources. - Build market awareness of SHI through participation in local/regional industry events, organizations, and affiliations. - Continuously educate oneself to remain current on industry trends, products, and market conditions. Behaviors and Competencies Business Acumen: Can evaluate market trends and competitive landscape to identify opportunities and risks. Closing Deals: Can develop and implement a strategic plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes. Consultative Sales: Can proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process. Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, and influence others in significant situations. Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation. Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. Professionalism: Can proactively seek out challenges, initiate projects, and contribute to a professional work environment. Prospecting: Can develop and implement a strategic prospecting plan, identifying high-value potential customers and using advanced techniques to initiate contact and build relationships. Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas. Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines. Skill Level Requirements - Ability to excel in a team selling environment - Intermediate - Ability to continually meet or exceed sales targets - Intermediate - Expertise in client relationship building and new business development - Intermediate - Proficiency in account management - Intermediate - Proficiency in project management - Intermediate - Understanding of business operations and strategy - Intermediate Other Requirements - Completed Bachelor's Degree or relevant work experience required - Minimum 3-5 years of successful sales experience - Minimum 50% time outside of an office setting meeting with existing and potential customers - Travel to customer sites within dedicated territory - Travel to SHI, Partner, and Customer Events - Currently hold or have the ability to obtain required sales and/or technical certifications within first 90 days of employment \#LI-ET1 The estimated annual pay range for this position is $120,000 - $250,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: Term: 1-year contract - potential for extension Location: Boston, MA, 02116 Pay: $45-50/hr Hours: Mon - Friday 8:00 am - 5:00 pm. On site. We are seeking a highly skilled and experienced Level 3 Mac Support Specialist to join our clients' IT team. This role is responsible for advanced troubleshooting, system administration, and technical support for mac OS-based devices across the organization. You will serve as the escalation point for complex issues and play a key role in maintaining a secure, efficient, and user-friendly Apple ecosystem. What you'll do as the L3 Mac Support Specialist: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. * Provide expert-level support for mac OS, Apple hardware (MacBook, iMac, etc.), and related peripherals. * Troubleshoot and resolve escalated technical issues from Level 1 and Level 2 support teams. * Manage and deploy mac OS updates, patches, and security configurations using MDM tools (e.g., Jamf Pro, Kandji). * Configure and maintain enterprise applications and services on Mac systems (e.g., VPN, email clients, collaboration tools). * Collaborate with InfoSec to ensure compliance with security policies and encryption standards. * Maintain documentation for support procedures, system configurations, and troubleshooting guides. * Assist in onboarding/offboarding processes, including device provisioning and decommissioning. * Participate in IT projects involving Mac infrastructure, automation, and user experience improvements. * Train and mentor junior support staff on Mac-related technologies and best practices. What you will bring to the team: * 5+ years of experience in IT support with a focus on mac OS environments. * Expert knowledge of mac OS Ventura and Sonoma, Apple MAC Book hardware, and native tools. * Proficiency with MDM platforms (Jamf, Kandji, Mosyle) and scripting (Bash, Python, AppleScript). * Familiarity with identity management (Okta, Azure AD), endpoint protection, and compliance frameworks. * Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP) and VPN technologies. * Excellent problem-solving, communication, and customer service skills. * Apple Certified Support Professional (ACSP) or equivalent certification preferred. Preferred Qualifications * Experience in a hybrid Windows/Mac enterprise environment. * Knowledge of automation tools and CI/CD pipelines for Mac deployments. * Familiarity with ticketing systems (ServiceNow, Jira) and remote support tools. Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Technical Product Owner is a pivotal role focused on bridging the gap between business objectives and technical execution. This position requires close collaboration with Product Managers, Leadership, and Business Stakeholders to understand and translate business goals into actionable tasks for the engineering delivery team. The Technical Product Owner will act as a liaison to ensure alignment, advocate for minimal viable solutions that advance business objectives, and challenge unnecessary work that doesn't align with these objectives. The Product Owner will define and communicate a clear vision for business systems solutions, aligning them with business objectives and stakeholder needs. This role involves collaborating with cross-functional teams to gather requirements, managing a product backlog, and overseeing the design and implementation of products while adhering to Agile Scrum processes. The manager will also plan and prioritize sprints, conduct testing, and perform hands-on business analysis to ensure successful product delivery and continuous improvement. **Role Description** + Define and communicate a clear vision and goals for business systems solutions to align with business objectives and stakeholder needs. + Collaborate with cross-functional teams and stakeholders, including IT leadership and development teams, to gather and prioritize requirements. + Create and manage a comprehensive product backlog, prioritizing items based on strategy, business objectives, and stakeholder priorities. + Develop user stories with clear acceptance criteria to guide the development process.Facilitate communication and coordination between teams, ensuring adherence to Agile Scrum processes and refining the methodology as needed. + Oversee the design, implementation, and improvement of products and productized services, ensuring they meet business goals. + Plan, arrange, and prioritize sprints and releases, incorporating feature requests into the product roadmap. + Monitor and support the progress of development work, addressing issues and refining requirements as necessary. + Conduct hands-on business analysis and documentation to support successful product delivery. + Plan and conduct testing, such as functional and User Acceptance Testing (UAT), and document results to ensure quality solutions. **Behaviors and Competencies** + Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. + Business Acumen: Can analyze financial and operational data to make informed decisions. + Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them. + Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections. + Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. + Follow-Through: Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders. + Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. + Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. **Skill Level Requirements** + Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate + Familiarity with enterprise resource planning (ERP) systems, including the ability to navigate, utilize, and integrate these systems to streamline business processes and improve operational efficiency - Intermediate + Proficiency in using Dynamics CRM to manage customer relationships, track sales, and streamline business processes through automation and data analysis - Intermediate + Experience in various project management frameworks such as Agile, Waterfall, and Scrum to effectively plan, execute, and close projects - Intermediate + Demonstrates a working knowledge of current and evolving technologies including Cloud, Security, IoT, and Digital Workplace - Intermediate **Other Requirements** + Completed Bachelor's Degree in Computer Science or a related field, or relevant work experience required + 2-4 years of experience in a similar role + 2-4 years of experience with Agile software development methodologies + Ability to travel 10% The estimated annual pay range for this position is $120,000 - $150,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status