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  • FAE, Healthcare

    Zones, Inc. 4.5company rating

    Zones, Inc. job in Dallas, TX

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: As a Field Account Executive- Healthcare at Zones, when you generate sales, IT solutions leads, close deals, and bring in new business in Healthcare organizations. After successfully completing your Zones training program, your focus in this account executive field sales position, paired with an inside account executive to help drive business. What you'll do as the Field Account Executive-Healthcare: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. This role requires up to 50% Travel * Actively prospect new potential accounts and develop established clients through outbound calling using Zones' proprietary sales methodology * Develop your book of business by establishing, expanding, and nurturing relationships with key executive stakeholders and decision makers * Use your sales acumen to anticipate and overcome customer objections to close sales * Position Zones' Line of Business Solutions as a strategic advantage to our customers' long term success * Maintain Zones vision, values, and "Five Star" culture for success What you will bring to the team: * 3-5 years of remote Field Sales Experience selling into Healthcare accounts with a focus on Major Hospital Networks. * Prefer experience teaming collaboratively with a field account executive in a high-volume fast-paced professional environment * Sales acumen; account development, C-Level interaction, prospecting, lead generation, problem solving, handling objections, confident closing skills * Desire to work in a dynamic, entrepreneurial, and fast-paced environment. * Self-motivation, goal orientation, and desire to learn in a classroom and hands-on coaching environment. * Passion for technology and the desire to be on the leading edge of new technology solutions. Qualified candidates can expect a salary range of $100,000 - $120,000 #LI-AK1 #LI-Remote Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements . At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
    $100k-120k yearly Auto-Apply 12d ago
  • Quality Manager

    OPW 3.8company rating

    Skokie, IL job

    Midland Manufacturing, part of OPW, a Dover Company is a leader in the rail tank car valves and fittings industry. Our innovative rail products are manufactured and engineered for the safe and efficient loading, transporting, and unloading of hazardous and non-hazardous bulk products. For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPW's 125 years of providing industry-leading solutions, visit our website at ****************** Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com Overview The Quality Manager is a critical member of the leadership team for Midland Manufacturing and will act as a strong partner to the Engineering, Sales, and Operations teams to ensure compliance with applicable quality and regulatory standards. This position provides strategic leadership and direction to Midland's Quality organization by driving the management of the organization's quality management systems and programs related to the inspection, sampling, testing, and packaging of manufactured parts and finished products for highly regulated products. The Quality Manager supports, directs, and provides guidance to all quality and regulatory activities, trials, and existing product modifications. Primary/Essential Duties and Responsibilities Ensure compliance with all quality regulations, standards, and corporate policies including but not limited to ISO 9001:2015 and AAR M-1003 for assigned department Provide leadership and governance of all activities related to the lifecycle processes of the quality systems and programs, including defining the strategic direction, responsibility, authority, and communication to assure its safe and effective performance Responsible for development and maintenance of quality systems to comply with regulations, standards and corporate policies that govern the business such as ISO 9001:2015 and AAR M-1003 Lead the implementation of strategies to sustain and improve the Quality organization to support the product lifecycle management from concept to product realization Responsible for design and operating effectiveness of internal controls, including a self-assessment and report to management Manages and participates in the development of regulatory and industry standards. Provides direction and oversight of evaluation of the regulatory impact of changes associated with product design change Manages and participates in the development and implementation of quality control specifications, standards, and programs for parts, products, and processes Lead a team of quality professionals in such areas as auditing, complaint handling, corrective and preventive action, document control, engineering, and regulatory Manages the continuous review of quality control programs and the formulation of new or revised policies and procedures to effect improvements, reduce costs and enhance efficiency Manages the establishment of programs to evaluate the precision and accuracy of production and processing equipment and testing, measurement, and analytical facilities Reviews data on product defects and recommends modifications Responsible for qualifying suppliers and monitoring vendor quality Ensure safe and effective workplace Desired Characteristics, Competences and Capabilities Experience leading functional quality teams Expertise in QMS development and maintenance such as ISO 9001 and AAR M-1003 Experience with risk management, corrective action, complaint handling, document and record control, product realization, and managing outsourced processes, activities, and products Strong project management skills Demonstrated analytical and organizational skills Ability to formulate/articulate new policies and procedures to effect improvements, reduce costs and enhance efficiencies Ability to work collaboratively and maintain effective working relationships with co-workers In-depth knowledge and experience in application of quality problem solving tools/methodologies and ability to effectively lead problem-solving activities Ability to effectively problem-solve Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style Qualifications/Requirements Bachelor's degree in Engineering or technically related field Certifications in one or more of the following desired: CQE, CMQ or Six Sigma Five years of successful experience in the Quality field. Experience in the rail industry is a plus Minimum of three years of leadership experience within a manufacturing environment Pysical Demands and Environmnetal Conditions This position is performed in a combination of manufacturing environment and office environment. May be exposed to loud operating machinery, cold temperatures, chemicals, and vapor Position requires a combination of sitting, standing, and walking Position will require use of computer, copy machine, other office equipment, Microsoft 365 product suite Work Arrangement: Onsite Pay Range: $122,373.00 - $175,911.00 We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year; paid vacation days beginning at 120 hours annually; 40 paid sick leave hours annually or as provided under state and local paid sick leave laws; tuition assistance is available; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact opwaccommodations@acmecryo.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function : Manufacturing & Operations #LI-LM1
    $122.4k-175.9k yearly 5d ago
  • Senior Line Engineer

    United Airlines 4.6company rating

    Los Angeles, CA job

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet of operational aircraft to ensure the timely return to service. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines as well as operational engineering functions. Studies, analyzes, and seeks solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components. Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program, configuration, and serviceability criteria ensuring safe and legal operations. Analyzes and implements regulatory requirements. Evaluates the effects of modifications or new equipment on reliability and performance. Evaluates the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability. Authors, designs, tests, and manages projects. Communicates with customers on technical issues, work scope recommendations, and failure investigations. Interfaces with internal and external organizations regarding specific aircraft and component issues. This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required. Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability, and operational efficiency. Organize and manage the priorities for assigned responsibilities and accomplish the work processes to meet all the deliverables for operational needs, projects, and program changes/technical specification revisions. Shifts are dependent on work location and assignment and will be designated during the interview process as required. It is important to note that shifts may change based on the needs of the operation. Work Schedule: 7.00pm PST- 6.30am PST Qualifications What's needed to succeed (Minimum Qualifications): Bachelor's degree or related experience in Engineering (Mechanical, Electrical, Aerospace), related technical field or equivalent relative work experience Senior Line Engineer I: 5-8 years Senior Line Engineer II: 8 years + Ability to interpret complex and technical Engineering and OEM documents. Highly detailed level project development and management for regulatory compliance modifications, and overall ownership of specific systems Must have the ability to communicate detailed, technical information under time-bound and stressful situations. Successful candidate will have working knowledge of airline or OEM operations. Knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics Must be available to work any shift including nights and weekends as well as holidays. Must be legally authorized to work in the United States for any employer without sponsorship. Successful completion of interview required to meet job qualification. Reliable, punctual attendance is an essential function of the position. What will help you propel from the pack (Preferred Qualifications): OEM Structural Repairs for Engineers Training (Boeing/Airbus) with portfolio of designing major repairs for aircraft structures; metallic or composite Work within specific ATA Airline Chapters Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines Excellent communication and technical writing ability Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145) CATIA/AUTOCAD experience The base pay range for this role is $97,945.00 to $133,540.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $97.9k-133.5k yearly 2d ago
  • Customer Experience Associate III

    Conduent Heritage, LLC 4.0company rating

    Jefferson City, MO job

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Associate III On-Site Only in Jefferson City, MO Payrate: Estimated between $18.65-$20.00/hr. Join the Conduent Customer Service Team Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Schedule: Mon. - Fri. 8:00 AM - 5:00 PM (1 hour lunch) Estimated hourly rate between $18.65-$20.00/hr. Paid Training Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. About the Role: The Customer Service Associate III is a Help Desk position handling inbound calls and emails from Medicaid Providers and Staff while delivering exceptional customer service. An ability to answer calls in a timely manner, as they are automatically received. Support a Provider-facing web app Deliver provider-centric service and initial contact resolution Maintain up to date support knowledge through offered training Provide clear, complete, and accurate instructions/information based on a full understanding of the app's functionality. Requirements: High School diploma or GED 3+ years of experience in healthcare (Medical Background Required) Understand provider workflows Familiarity with Medicaid PA/PreCert processes Knowledge of provider types, specialties, enrollment status, practice settings, service categories, provider ID numbers, Dx, and procedure codes, etc. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is between $18.65-$20.00/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $18.7-20 hourly 2d ago
  • Amazon Package Delivery Driver - Earn $22.00 - $35.50/hr

    Amazon Flex 4.7company rating

    Buffalo, NY job

    Amazon delivery partner opportunity - Earn $22.00 - $35.50/hr What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most. Deliver. Earn. Achieve. Repeat. Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $22.00 - $35.50 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances. Make your earnings go further with Amazon Flex Rewards. With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time. Deliver smiles, backed by Amazon. Packages make great passengers. Start delivering today. *Most drivers earn $22.00 - $35.50 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Self-employed / No-contract Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone. Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
    $22-35.5 hourly 4d ago
  • Facilities Maintenance Technician (Building Engineer) $10,000 Sign on Bonus

    United Airlines 4.6company rating

    Dulles Town Center, VA job

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. The sign-on bonus is exclusively for external candidates, internal applicants are not eligible to receive the sign-on incentive. Key Responsibilities: Requires a thorough knowledge of general building maintenance with emphasis on electrical solving, including AC & DC circuits, high voltage (480), high amperage and some 400 cycle equipment Requires experience in industrial wiring and the ability to read and follow wiring schematics and work without supervision Journeyman electrical license a plus Requires the ability to make low and high voltage repairs to all building electrical equipment This includes solving, installation and repair of 110/220/480 volt single and multiphase electrical circuitry and devices You should also have some experience in related building equipment and trades, such as air handling units, plumbing and steam fitting, fire systems and conveyors Facilities Technicians must be able to work around the clock shifts, including weekends and holidays, in the outdoors in all weather conditions Schedules are bid and awarded according to seniority Facilities Technicians are represented by the International Brotherhood of Teamsters (IBT) Salary increases will be administered according to the current IBT/United contract New employees are required to join the union within ninety (90) days of employment There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge Qualifications United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table! What's needed to succeed: Twenty Four months experience required in at least three of the following areas: Electrical (including 480 volt, 3 phase) Structural (including steel frame construction) HVAC (including building management systems) Mechanical (including conveyors) Plumbing PLC electronic/computer controls Must have completed high school diploma, GED or equivalent Ability to maintain and repair all building disciplines, heavy mechanical and welding Work may be indoors or outside or in elevated areas anywhere on airport Must be able to climb and work from ladders, and/or walk for extended periods Moderate lifting Must possess sufficient tooling to perform required tasks Computer experience for input and retrieval of data Qualified candidates must be immediately available for full time employment Must possess a valid, clean, applicable state driver's license What will help you propel from the pack: Electronics diagnostics and troubleshooting United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. The starting rate for this role is $34.52. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $34.5 hourly 3d ago
  • Information Technology Assurance Specialist

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $75k-109k yearly est. 1d ago
  • Sustaining Manufacturing & Logistics Specialist

    Cognizant 4.6company rating

    Palo Alto, CA job

    Cognizant is a leading provider IT and BPO services, providing critical initiatives to a variety of global clients. The Hardware Operations team is a part of a high profile client project that provides interactive panoramas from positions along many streets in the world. Hardware Operations is responsible for building, testing, deploying, and maintaining imagery hardware and sensors used on different platforms. This dual-role position is responsible for both the operational logistics and the sustaining manufacturing engineering support for imagery collection equipment. It involves managing the product lifecycle through inventory coordination, equipment movement, and stock control, while also supporting the manufacturing process to ensure quality, yield, and timely implementation of engineering changes. Please note that this role is based in Palo Alto, CA. Only local candidates will be considered. Role Responsibilities Manufacturing Sustaining & Engineering Support BOM & ECR Management: Understand and define the requirements of basic Bills of Materials (BOM) for assemblies and subassemblies. Submit Engineering Change Requests (ECR) and New Part Requests (NPR). Production Transactions: Generate Assembly Complete (AC) and 'Dekit' orders for assemblies and sub-assemblies at the Contract Manufacturer (CM). Quality Support: Assist in monitoring manufacturing process yields and test fallout rates. Support engineers in basic Root Cause Analysis (RCA) for recurring production issues. Documentation: Collect and organize Return Material Authorization (RMA) data related to manufacturing failures. Maintain the inventory overview of failed/repaired units. Inventory and Logistics Coordination Standard Moves: Manage all inbound and outbound CM shipments, ensuring operational readiness and setup support. Process ticket requests and manage service ticket creation and monitoring in collaboration with the Logistics workflow team. Equipment Movement: Support in fulfilling imagery collection equipment movement requests (domestic and international) through the product lifecycle, keeping in mind country-specific regulations. Inventory Audits & Control: Assist with annual physical inventory counts in collaboration with the CM. Review inventory data, identify discrepancies, and perform necessary audits or reconciliations. Support stock management, scheduled stock count, and forecasting activities Desired Skills & Experience A bachelor's degree is preferred, but a High School diploma will be accepted with enough relevant experience. 2-5 years of combined experience in logistics/inventory and manufacturing/sustaining engineering roles. 2 years of experience with Hardware Operations Proficient in ERP and MES (Manufacturing Execution Systems). Supply Chain & Logistics: Experienced in logistics, vendor management, and warehouse operations. Familiarity with stock management, forecasting principles, and spreadsheet applications. Knowledgeable in manufacturing processes, quality control methodologies, and problem-solving techniques (e.g., Root Cause Analysis - RCA, Failure Mode and Effects Analysis - FMEA). Excellent interpersonal and communication skills, with the ability to operate and communicate effectively Hourly Rate and Other Compensation: The annual salary for this position is between $80,000 - $99,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. LA County (only): Qualified applicants with arrest and/or conviction records will be considered for employment. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
    $80k-99k yearly 4d ago
  • Cyber Security Engineer Lead

    Mantech 4.5company rating

    Springfield, VA job

    MANTECH seeks a motivated, career and customer-oriented Cyber Security Engineer Lead to join our team in Springfield, VA. The Cyber Security Engineer Lead is responsible for the detection, identification, analysis, and reporting of cyber threats, intrusions, anomalous activities, and potential misuse of systems. This role supports the protection of customer's digital assets and sensitive data through the administration, monitoring, and continuous improvement of cybersecurity technologies and processes. Responsibilities include but are not limited to: Threat Detection & Response: Identify, assess, and report potential cyber-attacks, intrusions, and abnormal system behaviors. Participate actively in incident response and recovery activities. Technology Administration: Administer and maintain systems supporting Identity Management, Privileged User Access, Access Control (firewall), End Point Protection, Internet Protection, Vulnerability Scanning, and Security Information and Event Management (SIEM) tools. Mitigation & Remediation: Develop and implement enterprise-level mitigation strategies to address complex vulnerabilities. Operational Support: Ensure proper installation, testing, patching, upgrading, and performance of cybersecurity tools and applications. Maintain system resiliency and availability across all managed technologies. Policy Enforcement & Compliance: Enforce cybersecurity policies, standards, and best practices in alignment with ManTech's security framework and regulatory requirements. Leadership & Collaboration: Lead or participate in cross-functional projects and initiatives. Provide technical mentorship and subject matter expertise to junior team members.; Continuous Improvement: Interpret internal and external cybersecurity trends and business challenges; recommend and implement innovative solutions to strengthen the enterprise security posture. Monitor intrusion detection and prevention systems and other security event data sources; determine if security events monitored should be escalated to incidents and follow all applicable incident response and reporting processes and procedures. Minimum Qualifications: Bachelor's Degree in Cybersecurity, Information Technology, Computer Science, or a related Cyber Security field. Certified Information Systems Security Professional (CISSP) certification (required within 6 months of assignment to the position, otherwise failure to obtain certification within 6 months of assignment to the position may result in removal). 8+ years of relevant cybersecurity experience, including hands-on technical administration and operational security support. Strong analytical and problem-solving abilities Deep knowledge of cybersecurity frameworks, principles, and technologies Proficiency in SIEM, endpoint protection, and identity management tool Must be able to travel up to 25% Preferred Qualifications: Have a good understanding of DISA compliance directives and recommend having knowledge of the JSIG. Ability to lead small teams or projects Excellent communication and influence skills; Strong judgment in identifying and mitigating security risks Correlate data from intrusion detection and prevention systems with data from other sources Clearance Requirements: Must have current/active TS/SCI with the ability to obtain and maintain a Yankee White security clearance Physical Requirements: Must be able to remain in a stationary position 50% The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $73k-96k yearly est. 5d ago
  • Personnel Security Specialist

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA. The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Build and Maintain tracking spreadsheets/databases for customer PERSEC activities. Provide support for the security awareness and education programs. Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information. Receive and/or transmit classified visit requests as necessary to meet customer needs. Minimum Qualifications: Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree. 6 + years of related experience. 4 + years of relevant SCI experience. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience. Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $73k-103k yearly est. 2d ago
  • Amazon Package Delivery Driver

    Amazon Flex 4.7company rating

    Maryville, MO job

    Amazon delivery partner opportunity - Earn $18.50 - $21.00/hr What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most. Deliver. Earn. Achieve. Repeat. Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $18.50 - $21.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances. Make your earnings go further with Amazon Flex Rewards. With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time. Deliver smiles, backed by Amazon. Packages make great passengers. Start delivering today. *Most drivers earn $18.50 - $21.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Self-employed / No-contract Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone. Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
    $18.5-21 hourly 4d ago
  • Content Author - CMS

    Info Way Solutions 4.3company rating

    Sunnyvale, CA job

    Austin, TX or Sunnyvale, CA As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools. Working closely with different cross functional teams and EPMs, Experience on localization, you'll implement requested updates to web content. Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience. You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.
    $117k-151k yearly est. 3d ago
  • Director of Customer success - Life sciences

    Zensar Technologies 4.3company rating

    Santa Rosa, CA job

    Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.
    $146k-196k yearly est. 1d ago
  • ServiceNow Product Consultants

    Gebbs Consulting 4.3company rating

    Reston, VA job

    GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer Practice - we work directly with health plans (very strong in the Blue Cross Blue Shield space). GeBBS Consulting has over two decades of experience supporting healthcare clients throughout the US. We are currently hiring ServiceNow Product Consultants and Business Analysts to support one of our LARGEST and long-term Blue Cross Blue Shield partners! Summary: The hired consultants will support a ServiceNow product implementation specifically for CSM and ITSM modules. Location: Hybrid, 1-2 days a week onsite in Reston, VA. Candidates MUST reside in DC, MD, VA areas. Required Skills: 6+ years of experience in a Product Owner or Business Analyst role Experience building a product roadmap for ServiceNow or Salesforce for a contact center or customer service environment. (ServiceNow strongly preferred) Experience with Scaled Agile Framework (SAFe) If you are interested in exploring this career opportunity with GeBBS Consulting, please reply with your current resume and the best time to contact you. Recruiting Fraud Over the past year, online recruitment scams have increased frequently, impacting both applicants and employers. To help protect yourself against potential scammers, please note the following recruitment practices employed by GeBBS Consulting. GeBBS Consulting uses a single domain name for all recruiting activities and all Authorized GeBBS Consulting Recruiters use the same domain name for all email correspondences. The official GeBBS Consulting domain is gebbsconsulting.com. If you receive emails or are directed to an email other than GeBBSconsulting.com, you are not responding to GeBBS Consulting. GeBBS Consulting screens applicants through a combination of over-the-phone, video and in-person meetings. GeBBS Consulting will never ask a candidate for payment of any kind as part of the hiring or onboarding process.
    $71k-103k yearly est. 5d ago
  • Global Safety Director, Critical Facilities

    Work Wise Talent 3.8company rating

    Herndon, VA job

    We are a Global Data Center company with sites in N & S America, Europe & Asia. With major offices in Herndon, Denver, and Europe, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions. The Director, Global Safety will be based in Herndon, VA and will lead the company's global Safety program across data center construction and operations. The role defines the global safety strategy, develops and maintains policies and standards, and ensures compliance with regulatory and ISO 45001 requirements while driving continuous improvement through data, incident learning and strong stakeholder engagement. The objective is to protect employees, contractors, visitors and assets, and to build a consistent safety culture across mission-critical facilities worldwide. ** Relocation to Herndon VA area or Denver CO Offered** Primary Responsibilities Develop, implement and maintain global Safety policies, procedures and standards across construction, commissioning and operations. Provide oversight and support to regional safety programs, ensuring consistent execution and alignment with global standards. Conduct HSE audits and inspections across data center projects and operational sites to evaluate performance, ensure compliance and drive corrective actions to closure. Lead incident investigations, root cause analysis and corrective/preventive action programs; ensure learnings are shared and adopted across regions. Develop and deliver global safety training and onboarding programs; monitor completion and effectiveness for employees, contractors and vendors. Maintain safety reporting systems, logs and documentation, including regulatory filings (OSHA or international equivalents) and ISO 45001 documentation. Monitor leading and lagging indicators, analyze safety performance trends and prepare safety reporting for regional and global leadership. Partner with Operations, Engineering, Construction and Procurement to embed safety requirements into project planning, design reviews and site execution. Oversee contractor and vendor safety management, including onboarding, verification of certifications, work plans and field compliance checks. Support emergency response planning, incident notifications and business continuity activities related to safety. Promote HSE culture and initiatives through leadership visibility, communication and engagement across global sites. Travel 25-50%, including international travel to provide on-site presence at project or operational locations when required. Requirements Bachelor's degree in Occupational Health & Safety, Environmental Science, Engineering or related field; Master's preferred. 10+ years of experience leading HSE programs across construction and/or operational environments; mission-critical or data center experience strongly preferred. Demonstrated success implementing safety programs across multiple sites or regions, including contractor/vendor oversight. Hands-on experience conducting incident investigations, root cause analysis, risk assessments and HSE audits, and driving corrective actions to closure. Professional certifications such as CSP, CIH or NEBOSH preferred. Demonstrated ability to lead or transform safety programs across multiple sites or geographies. Able to manage multiple priorities and deadlines in a fast-moving environment while maintaining attention to detail. Strong analytical skills with the ability to interpret safety metrics and use data to guide decisions and improvement actions. Advanced knowledge of OSHA and international/regional safety regulations; familiarity with ISO 45001, NFPA/ANSI and high-risk hazards common in mission-critical environments. Proficient in incident investigation and root cause methodologies, risk assessments and safety audits. Proficient in Microsoft Office and safety reporting platforms; able to build executive-ready reporting and presentations. Strong organization, follow-through and accountability skills.
    $89k-129k yearly est. 2d ago
  • Fashion Designer

    Psi (Proteam Solutions 3.9company rating

    New York, NY job

    Designer - Women's Sleep and Intimates **Portfolio Required (Hybrid - Manhattan) The Designer will be responsible for supporting the design and development of new and existing products. This position assists in executing the style, appearance, and fit characteristics of apparel categories, contributing to both seasonal concepts and continuous product improvement. The Designer works under close direction and often receives task-based assignments rather than full ownership of a product line, while still performing some original concept development. Key Responsibilities Assist in creating product designs through sketching, CAD illustration, fabric research, and concept development Contribute to the identification and selection of key fabrics, colors, prints, patterns, and materials Shop the retail market to research trends, consumer preferences, and competitive insights Support the development of prototypes by partnering closely with Technical Design to ensure accurate fit, function, and construction Maintain design accuracy through clear communication, updated files, and consistent documentation Collaborate with cross-functional teams throughout the design and development cycle Utilize PLM tools to manage styles, updates, and technical specifications Prepare presentations, design boards, sketches, and other visual materials as needed Qualifications Bachelor's degree in Design or equivalent experience 2-3 years of professional apparel design experience Strong understanding of garment construction, fit, and fabrication Experience supporting multiple categories, including lounge or fully fashioned knitwear preferred Technical Skills Strong CAD illustration skills Tech pack creation with technical knowledge of sleepwear, lounge construction, and fully fashioned knits Centric PLM proficiency and efficiency Ability to work under tight deadlines with strong attention to detail What Stands Out in a Candidate Demonstrated expertise in tech pack creation and garment construction Advanced CAD illustration capabilities with a clear, detailed portfolio Strong PLM (Centric) proficiency Experience contributing trend-relevant concepts in lounge or fully fashioned categories
    $43k-61k yearly est. 3d ago
  • Associate Vegetation Management Specialist

    Mavensoft Technologies 3.9company rating

    Wilsonville, OR job

    Job title: Associate Vegetation Management Specialist Duration: 12 months contract (W2) Onsite: Valid driver's license; occasional travel for field shadowing. Key Skills: Vegetation coordination, contractor oversight, customer communication, regulatory compliance, work order processing, data analysis, documentation, MS Office Job Description The Associate Vegetation Management Specialist supports vegetation clearance programs by coordinating crew schedules, facilitating communication between customers, contractors, and internal teams, processing work orders, and assisting with program reporting and documentation. The role requires strong communication, analytical ability, and the capacity to manage a high volume of customer inquiries while supporting safe and efficient vegetation operations. Key Responsibilities: Coordinate vegetation clearance schedules and dispatch contracted crews based on project priorities. Serve as liaison among customers, contractors, and internal field teams to resolve vegetation-related issues. Manage high-volume phone and email communication, document inquiries and resolutions. Review and process vegetation management documentation with accuracy and regulatory compliance. Provide guidance to contractors to ensure safe and efficient vegetation practices. Collaborate with forestry, landscape, and business support teams to maintain workflow efficiency. Analyze vegetation data, prepare reports, and support program evaluation and improvements. Assist with process improvements and special projects as assigned. Qualifications: Understanding of vegetation regulations and industry practices. Proficiency in Microsoft Office and customer management tools. Strong verbal and written communication skills with a customer-focused approach. Ability to manage multiple priorities in a fast-paced environment. Valid driver's license; occasional travel for meetings or field shadowing. Work Environment: Office-based role with frequent communication across teams and stakeholders. Occasional travel may be required for field visits or team meetings. Experience: 2+ years of experience in vegetation management, utilities, or a related regulated environment. Education: Bachelor's degree in forestry, natural resources, environmental science, communications, or related field, or equivalent experience.
    $74k-102k yearly est. 5d ago
  • Business Systems Product Manager

    The Judge Group 4.7company rating

    Elk Grove, CA job

    3 days a week on-site About the Role We're seeking a Business Systems Product Manager to join our client's Business Systems team. This role is responsible for leading the strategy, development, and optimization of internal business systems that support key functions such as billing, subscription services, and customer support. You'll collaborate cross-functionally to deliver scalable, user-centric solutions that drive operational efficiency and enhance customer experience. Responsibilities Own the product lifecycle for internal business systems, from discovery through delivery and iteration. Partner with internal stakeholders to gather requirements, define use cases, and translate business needs into technical specifications. Develop and maintain product documentation including epics, user stories, data flows, API interactions, and UI/UX requirements. Prioritize and manage the product backlog in alignment with strategic goals. Analyze product feedback to identify defects, enhancement opportunities, and areas for innovation. Collaborate with business leadership to define product roadmaps and development priorities. Act as a Product Owner in Agile ceremonies, driving sprint planning, reviews, and retrospectives. Communicate product strategy, roadmap, and performance metrics to stakeholders and executive leadership. Support product launch activities including demos, training, and support enablement. Partner with third-party vendors to expand product capabilities. Define and monitor product KPIs to measure success and inform future development. Provide go/no-go decisions during release cycles. Step in as a Business Analyst when needed to support project execution. Minimum Qualifications Bachelor's degree in a relevant field. 3+ years of experience in product management or product development. 2+ years of experience leading cross-functional teams. Proven ability to conduct discovery sessions and translate insights into actionable requirements. Hands-on experience with Agile methodologies, including backlog grooming and story writing. Strong communication and presentation skills. Preferred Qualifications Experience with platforms such as Microsoft Dynamics, Zuora, and Drupal. Familiarity with modern UI frameworks (e.g., Angular) and API-driven architectures. Salary Target: $115-125k base + bonus
    $115k-125k yearly 5d ago
  • Service Desk Analyst - Level 1 Technical Support

    Zones, Inc. 4.5company rating

    Zones, Inc. job in Richardson, TX

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on X @Zones, and LinkedIn and Facebook. Position Overview: As a Managed Services Level 1 Service Desk Analyst, you will be the first point of contact for clients seeking support and assistance with their IT services. Your primary responsibility will be to provide timely and effective solutions to common technical issues, ensuring a high level of customer satisfaction. This role requires a strong understanding of IT fundamentals, excellent communication skills, and the ability to troubleshoot and resolve problems efficiently. Please note we are looking for candidates with shift flexibility to cover a 24/7 Service Desk, at least one day of weekend work will be required. What you'll do as the Service Desk Analyst: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative pf the knowledge, skill and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential. * Client Interaction: Respond to incoming service requests via phone, email, and chat in a professional and courteous manner. * Incident Management: Log and categorize incidents and service requests in the ticketing system, ensuring accurate and detailed documentation. * Troubleshooting: Perform initial diagnosis of hardware, software, and network issues, providing basic troubleshooting steps and solutions. * Escalation: Identify and escalate complex issues to higher-level support teams or specialists when necessary, ensuring a smooth transition and clear communication. * Knowledge Base: Utilize and contribute to the knowledge base to aid in quicker resolution of common issues and share solutions with the team. * Customer Service: Maintain a high level of customer service by keeping clients informed of progress and ensuring that issues are resolved to their satisfaction. * Follow-Up: Conduct follow-ups with clients to confirm resolution and gather feedback on their support experience. * Documentation: Document solutions and procedures for future reference and improve operational processes. * Compliance: Adhere to company policies and procedures, including data protection and security guidelines. What you will bring to the team: * Education: High school diploma or equivalent; relevant IT certifications (e.g., CompTIA A+, ITIL Foundation) are a plus. * Experience: Previous experience in a customer service or technical support role is preferred, but not required. * Technical Skills: Basic understanding of operating systems (Windows, mac OS, Linux), common software applications, and networking fundamentals. Strong experience using ServiceNow. * Communication Skills: Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users. * Problem-Solving: Demonstrated ability to troubleshoot and resolve technical issues effectively. * Customer Focus: Commitment to providing excellent customer service and maintaining positive client relationships. * Teamwork: Ability to work well in a team environment and collaborate with colleagues and other departments. * Shift Information: This position requires flexibility in shift scheduling, which could change depending on the needs of the business. Shifts could include day, evening, and overnight hours, including weekends and holidays. A willingness to adapt to varying shift requirements is essential. The pay range for this role is $18.00 to $20.00, depending on experience, education, and technical certifications. #LI-SS2 Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify. E-Verify is a system that compares information from an employee's Form I-9 to federal records to confirm their eligibility to work in the United States.
    $18-20 hourly Auto-Apply 26d ago
  • Wireless Network Engineer

    Take2 Consulting, LLC 3.7company rating

    San Jose, CA job

    This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability. Onsite Requirements This role is onsite in Santa Clara, CA, requiring presence five days per week. Responsibilities Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist. Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet. Develop and maintain wireless architecture documentation including high-level and low-level designs. Perform RF design, channel planning, and power tuning to optimize performance and capacity. Lead wireless network deployments, upgrades, and ongoing optimization processes. Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics. Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies. Qualifications At least 5 years of relevant experience in wireless network design and deployment. Proven expertise with Cisco Meraki and Juniper Mist wireless platforms. Experience conducting wireless surveys and RF planning. Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting. Ability to develop detailed architecture documentation. Familiarity with wireless monitoring and analytics tools. Desired Skills Experience with wireless capacity planning and performance tuning. Knowledge of additional wireless security standards and network segmentation strategies. Prior experience working in corporate, campus, or distributed environments.
    $103k-137k yearly est. 4d ago

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