Zones jobs in Portland, OR

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Enterprise Account Executive is tasked with mastering SHI's value proposition to exceed revenue and profit goals by developing strategic sales approaches and cultivating relationships with both existing and new customers. This role involves identifying sales opportunities, collaborating with internal support teams and external partners, and effectively communicating SHI's comprehensive portfolio of solutions tailored to customer objectives. Additionally, the Account Executive is responsible for building market awareness through participation in industry events and maintaining a competitive edge by staying informed on industry trends. This position is required to reside in the Portland, OR area to support business needs as determined by SHI management. **Role Description** + Master SHI's value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals. + Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking. + Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques. + Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets. + Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives. + Understand customer's business objectives, IT priorities, and initiatives to provide tailored solutions. + Position and effectively communicate SHI's portfolio of products, solutions, services, and capabilities to customers and partners. + Be aware of SHI's industry competition and how to properly showcase our offerings and defend SHI's value to win new business. + Foster successful cross-department relationships and engage with extended SHI support teams for identifying new business opportunities and leveraging support resources. + Build market awareness of SHI through participation in local/regional industry events, organizations, and affiliations. + Continuously educate oneself to remain current on industry trends, products, and market conditions. **Behaviors and Competencies** + Business Acumen: Can evaluate market trends and competitive landscape to identify opportunities and risks. + Closing Deals: Can develop and implement a strategic plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes. + Consultative Sales: Can proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process. + Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, and influence others in significant situations. + Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation. + Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. + Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. + Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. + Professionalism: Can proactively seek out challenges, initiate projects, and contribute to a professional work environment. + Prospecting: Can develop and implement a strategic prospecting plan, identifying high-value potential customers and using advanced techniques to initiate contact and build relationships. + Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas. + Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines. **Skill Level Requirements** + Ability to excel in a team selling environment - Intermediate + Ability to continually meet or exceed sales targets - Intermediate + Expertise in client relationship building and new business development - Intermediate + Proficiency in account management - Intermediate + Proficiency in project management - Intermediate + Understanding of business operations and strategy - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + Minimum 3-5 years of successful sales experience + Minimum 50% time outside of an office setting meeting with existing and potential customers + Travel to customer sites within dedicated territory + Travel to SHI, Partner, and Customer Events + Currently hold or have the ability to obtain required sales and/or technical certifications within first 90 days of employment The estimated annual pay range for this position is $120,000 - $250,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The ITAM Program and Business Transformation Consultant works with SHI's customers to assist them in understanding how a customers' Business Strategy should align with their ITAM Strategy and how their Software and Hardware Environments integrate from a holistic perspective and to guide the architecture for the most effective ITAM program(s) possible. The Consultant will interact directly with customers (within the definition of consulting agreements and Statements of Work), with the primary objective to understand the customer's current Business Goals and Objectives and how their ITAM program integrates with those goals and other critical IT and governance processes. The consultant's primary objective is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM, and ITIL frameworks and how to implement them along with determining best ITAM tools that are fit for their purposes and discover any compliance-related issues. **Role Description** + Lead customer workshops to align ITAM strategy with business transformation goals. + Develop and build, as directed, new ITAM added value opportunities for our customers, for example delivering new state of the art ITAM related business alignment strategies. + Facilitate maturity assessments and gap analyses across ITAM, ITSM, FinOps, and Cloud Governance. + Develop transformation roadmaps and business cases for ITAM program evolution. + Analyze customer environments to identify lifecycle process gaps and improvement opportunities. + Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties. + Recommend fit-for-purpose ITAM tools and integrations aligned to business outcomes. + Deliver high-impact presentations to C-Level stakeholders on ITAM value realization. + Contribute to the development of SHI's ITAM Transformation Framework, methodologies, and toolkits. + Author thought leadership content (whitepapers, blogs, presentations) to support customer education. + Collaborate with internal teams to evolve SHI's ITAM service offerings and delivery models. + Support sales teams in positioning ITAM transformation services during pre-sales engagements. + Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties. + Help shape Statements of Work and define measurable outcomes for consulting Ensure all engagements are delivered with high quality, ethical standards, and customer satisfaction. + Maintain awareness of ISO standards, ITIL, and emerging best practices in ITAM and transformation. + Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties. **Behaviors and Competencies** + Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. + Critical Thinking: Can apply critical thinking skills to complex problems, identifying logical and illogical reasoning, and making strategic decisions. + Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential. + Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. + Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. + Training: Can proactively seek out areas of improvement, initiate training programs, and contribute to innovative learning methods. + Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly. + Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained. + Customer Service: Can proactively seek out customer feedback, empathize with customers, and tailor solutions to their unique needs. + Research: Can proactively design and execute research plans, utilizing a variety of sources to gather comprehensive information. + Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines. + Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances. **Skill Level Requirements** + The ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Intermediate + The ability to create, manage, and interpret interactive data visualizations and reports to support business decision-making and strategic planning. - Intermediate + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate + Expertise in designing, implementing, and managing cloud-based solutions to optimize performance, scalability, and cost-efficiency - Intermediate + Proficiency in financial optimization methodologies to optimize cloud financial management, enabling organizations to achieve a balance between cost, speed, and quality - Intermediate + Comprehensive knowledge in the design, operation, and maintenance of data centers to ensure high availability, security, and efficiency of IT infrastructure - Intermediate + Skill in creating detailed 2D and 3D engineering models using CAD software to visualize and simulate designs for various engineering projects - Intermediate + Capability to accurately compile and manage Bills of Materials (BOMs) to ensure all necessary components are listed for manufacturing and assembly processes - Intermediate **Other Requirements** + 2 years' experience in an ITAM Governance Role + 2 years ITAM Program design and implementation experience + 1-2 years ITAM end user/practitioner experience + Vendor platform purchasing & deployment experience + IT ticketing software experience + Candidate will be expected to understand all aspects of the hardware and software lifecycle - from purchasing to deployment to decommissioning as well as the IT, finance, and other related disciplines with ITAM and ITSM processes \#LI-AR115 The estimated annual pay range for this position is $70,000 - $120,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as top customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers each month, helping them with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given key performance indicators including customer retention, growth of customers business, and selling Cisco support services & software + Managing the lifecycle of Cisco support services & software contracts including EAs + Building top level customer relationships with key SHI customers to ensure a positive customer experience. + Working with SHI sales to ensure they are reviewing Cisco roadmaps with stakeholders within the customer. + Partnering with the Cisco organization to co-sell effectively across a targeted list of customers + Continuous learning and development on new product technology offerings and Cisco support services & software specific offerings and programs. + Assisting in training SHI Sales on Cisco products & programs and how customers can benefit by leveraging their products & buying programs + Onboard customers to their Enterprise Agreement or other software subscription contracts + Assign licensing contracts to customers and guide their navigation throughout the Cisco Smart Accounts portal + Schedule and hold Quarterly Business Reviews with customers + Update customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking customer`s true-forwards and consumption for EA subscriptions **Behaviors and Competencies** + Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. + Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. + Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity. + Impact and Influence: Can persuade others to consider different perspectives. + Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. + Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. + Business Acumen: Can analyze financial and operational data to make informed decisions. + Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others' emotions in moderate situations. + Results Orientation: Can set personal goals and work towards them, achieving results consistently. + Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions. **Skill Level Requirements** + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate + In-depth understanding of Cisco's business model, architectural frameworks, support service portfolio with service levels, and buying programs. - Intermediate + Ability to articulate, sell, and quote Cisco support services, subscriptions, and buying programs - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + Ability to travel to SHI, Partner, and Customer Events + 2+ years of experience in a technical, business, or sales role + 1+ year experience in a Cisco dedicated sales support / subject matter expert position selling, quoting, and managing Cisco Support Services & Software contracts including Enterprise Agreements self-sufficiently for Customers & Account Executives + Proficient in creating quotes within Cisco's Commerce Workspace for Renewals (CCW-R) & EAMP portal The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Security Consultant - Penetration Testing is a critical role within Stratascale's Adversarial Operations team who will assist in leading and supporting the development and delivery of a diverse range of continuous threat and exposure management consulting, penetration testing, and operational service programs to a portfolio of our clients. **Role Description** + Independently perform penetration testing against complex environments covering both external, internal, web application, and other forms of offensive security engagements. + Consult and document attack surface, threats, and vulnerability improvements based onteam'soverall assessment ofclient'senvironment. + Perform full assessment and threat modeling against industry best practices to identify control weaknesses and assess the effectiveness of existing controls. + Perform root cause analysis on identified vulnerabilities and attack surface weaknesses to determine technical solutions to be presented to client along with recommendations for remediations. + Collaborate withclient'ssecurity teams to understand mitigation or resolutions for findings discovered by analysts. + Review threat intelligence for specific threat vectors that align with client's industry or potentially impacted by to utilize in attack path modeling. + Assist in defining, measuring, and quantifying business risk and vulnerability impacts toclientstheir stakeholders. + Provide subject matterexpertiseand technical support on remediation, cloud security, governance, compliance, and core infrastructure systems. + Assistcustomers with strategies, use of platforms, technical and compliance analysis, and implementing automation. + Execute consulting projects by creating and completing deliverables, ensuring client needs and practice obligations are met. + Develop and deliver training content, curricula, and workforce development programs, including in-person and remote sessions. + Participate in customer and internal meetings,providingtechnical guidance andfacilitatingdiscussions. + Stay educated on new product technologies, industry trends, and emerging capabilities within the practice. + Develop andoptimizecross practicecapabilities, collaborate with peer practice leaders, and mentor other consultants. **Behaviors and Competencies** + Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. + Relationship Building: Can take ownership of complex team initiatives, collaborate with diverse groups, and drive results through effective relationship management. + Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation. + Negotiation: Can take ownership of complex negotiations, collaborate with others, and drive consensus. + Impact and Influence: Can rally a team or group towards a common goal, creating a positive and persuasive influence. + Business Development: Can take ownership of significant business initiatives, collaborate with various stakeholders, and drive business results. + Emotional Intelligence: Can use emotional information to guide thinking and behavior, manage and/or adjust emotions to adapt to environments or achieve one's goal(s), and help others do the same. + Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks. + Follow-Up: Can take ownership of tasks, collaborate with others in managing follow-ups, and drive results through effective task completion. + Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences. + Delegation: Can delegate responsibilities across a team, balancing workload, and ensuring all members understand their roles. + Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively. + Critical Thinking: Can integrate and synthesize information from various sources to inform strategic decision-making and problem-solving. + Technical Troubleshooting: Can take ownership of complex technical problems, collaborate with others to manage solutions, and drive results in problem resolution. **Skill Level Requirements** + Expertisein planning, executing, and leading penetration tests across networks, web and mobile applications, APIs, wireless, and cloud environments, including scoping, rules of engagement, and debriefs. - Intermediate + Proficiencywith offensive security methodologies and frameworks such as PTES, OWASP (WSTG/MASVS/ASVS), MITRE ATT&CK, and threat modeling to drive risk-based testing. - Intermediate + Deep hands-on experience with common offensive tooling and techniques, including reconnaissance, enumeration, exploitation, post-exploitation, lateral movement, and data exfiltration, along with strong operational security practices. - Intermediate + Ability to assess and attack cloud services (AWS, Azure, GCP) including IAM misconfigurations, storage, serverless,container/orchestration,and cloud networking, and communicate cloud-specific remediation guidance. - Intermediate + Strong web applicationtesting skills includingauth flows, access control, injection, deserialization, SSRF, XXE, business logic abuse, and modern app architectures (SPAs, microservices,GraphQL,WebSockets). - Intermediate + Working knowledge of Active Directory and Azure AD attack paths (Kerberoasting,constrained/unconstraineddelegation, ACL abuses, LAPS/MAPS, certificate services), and the ability to simulate realistic enterprise attack chains. - Intermediate + Proficiencywith social engineering and phishing engagements, including payload development, infrastructure setup, pretexting, and measurement aligned to customer policies and legal constraints. - Intermediate + Competence in scripting and automation to accelerate testing and proof-of-concept development using Python, PowerShell, Bash, and basic Go or JavaScript as needed. - Intermediate + Ability to develop clear exploit proofs-of-concept, reproduce vulnerabilities reliably, andvalidatefixes; familiarity with exploit development fundamentals is a plus. - Intermediate + Strong reporting andcommunication skills,including writing executive summaries and technical reports with reproducible steps, risk ratings, and actionable remediation, and presenting findings to both technical and non-technical stakeholders. - Intermediate + Experience collaborating in red/purple team exercises, working with blue teams, and translating findings into detection and hardening recommendations (e.g., SIEM detections, EDR tuning, hardening baselines). - Intermediate + Familiarity with vulnerability management workflows, responsible disclosure practices, and integration of pen test results into remediation programs and retesting cycles. - Intermediate + Proficiencywith productivity and documentation tools such as Word, Excel, PowerPoint, and Outlook to efficiently produce statements of work, test plans, and final reports. - Intermediate **Other Requirements** + CompletedBachelor's Degreein a related field or relevant work experiencerequired + 3-5years of hands-on penetration testing/red team experience delivering engagements for mid-to-large enterprises, includingleadingcomplex assessments. + Ability to travel to SHI, Partner, Customer events, and on-site testing engagements as needed. + Advanced industry certifications preferred (e.g., OSCP, OSEP, OSWE, GXPN, GPEN, CRTO, CRTP,PNPT;CISSP or CSSLP a plus). + Demonstrated understanding of legal/ethical considerations, testing authorization, and safe handling of client data. The estimated annual pay range for this position is $110,000 - $145,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Sales Coach - PubSec will conduct training sessions for SHI employees, utilizing various presentation methods to accommodate different learning styles. This role involves developing learning content specific to sales, technology, operational processes, and professional development, while creating new training courses using diverse training vehicles. The Sales Coach will update training curricula, organize content in learning platforms, and collaborate to adapt training materials for the SHI Learning Management System. Additionally, they will maintain records, offer feedback and guidance, and identify ways to improve learning effectiveness and delivery methods. Measures of Success Include: delivering impactful coaching, driving sales methodology mastery, leveraging data for enablement, and maintaining strong impact scores. **Role Description** + Conduct in-person and online training sessions for SHI employees using diverse methods (classroom, virtual, blended). + Develop and present learning content specific to sales, technology, internal systems, operational processes, and professional development. + Create new training courses and programs using various training vehicles such as video, documentation, and practical exercises. + Continuously update and enhance training curricula based on department or companywide initiatives. + Organize and maintain content in platforms such as SHI Learn, MSFT Teams, and SharePoint. + Collaborate to adapt existing training materials for use in the SHI Learning Management System and promote its use company-wide. + Maintain records and report data on completed courses, absences, issues, and other relevant metrics. + Identify ways to improve learning effectiveness and delivery methods to continually enhance the training experience. **Additional Responsibilities** + **Seller Insights to Leadership:** Transform seller performance observations into actionable insights for sales leadership to accelerate onboarding, reduce risk, and identify trends. + **Purposeful 1:1 Coaching:** Prepare with data, build on prior sessions, establish clear agendas, and deliver personalized, outcome-driven conversations with clear next steps. Reinforce onboarding concepts for new hires. + **Seller Motivation & Inspiration:** Connect daily work to personal purpose, celebrate growth, and energize sellers toward KPIs. + **Sales Methodology & GTM Mastery:** Demonstrate expertise in SHI's GTM strategy and methodologies; adapt playbooks to real-world scenarios. + **Data-Activated Enablement** : Use tools like PowerBI and assessments to uncover gaps, measure impact, and guide coaching with precision. + **Scalable Program & Onboarding Support:** Facilitate workshops, gather feedback, and evolve programs to accelerate ramp and sustain growth. + **Curriculum Influence & Innovation:** Translate coaching insights into relevant learning content and propose innovative enablement ideas. + **Segment-Specific Support:** Provide tailored enablement for specific sales segments and support GTM/Sales Ops requests. + **Engaging Facilitation & Presentation:** Lead sessions with strong presence and adaptability for diverse audiences. + **Strategic Partnership with Sales Leaders:** Align coaching with business outcomes and retention strategies. + **Sales Tool Adoption & Knowledge Transfer:** Drive adoption of SHI sales tools and processes. + **Mentorship & Feedback Culture:** Build mentoring relationships and model coaching excellence. + **Observation and Feedback:** Shadow customer meetings and provide constructive feedback. + **Coachability and Self-Improvement:** Actively apply feedback and pursue self-development. + **Effective Problem-Solving:** Identify root causes, propose solutions, and execute strategies. **Behaviors and Competencies** + Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals. + Creativity: Can demonstrate creativity in problem-solving, considering multiple perspectives and exploring diverse options. + Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others' emotions in moderate situations. + Instructional Design: Knowledge of fundamental instructional design theories and models, such as ADDIE and SAM. + Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance. + Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes. + Influence & Motivation: Inspire sellers and connect work to purpose. + Data-Driven Decision Making: Use analytics to guide coaching and measure impact. **Skill Level Requirements** + Excellent organization, planning, and time management abilities. + Exceptional listening skills and proficiency in communicating the company's value proposition and Sales Methodology. + Ability to work effectively with all levels of an organization and develop relationships with guest speakers. + Strong analytical skills including the ability to distill large amounts of information into concise, relevant components. + Ability to work independently and in a team environment. + Self-motivation and initiative to complete tasks without direct instruction. + Ability to mentor and motivate others, and maintain a commitment to SHI's success and employee development. + Detail-oriented and complete tasks with accuracy and efficiency. + Professional attitude and ability to apply management feedback. + Expertise in sales methodologies and GTM strategies. + Strong facilitation and presentation skills for virtual and in-person sessions. + Ability to leverage tools like PowerBI for insights and enablement. **Other Requirements** + Completed Bachelor's Degree or relevant work experience + 1-3 years of experience in a Training, L&D, Sales Enablement, Sales role, or a combination preferred + Ability to travel multiple times a year or 10%, both independently and with a group. + Proficiency in the following applications/platforms: + Windows OS + Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook + Microsoft Teams or Webex + Microsoft SharePoint utilization + Content creation, authoring, or capture tools such as Adobe Acrobat, Microsoft Publisher, and SnagIt The estimated annual pay range for this position is $100,000 - $150,000 which includes a base and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. \#LI-MM21 Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **As a digital and cybersecurity services company, Stratascale exists to help the Fortune 1000 transform the way they use technology to advance the business, generate revenue, and respond quickly to market demands. We call it Digital Agility.** **To learn more about how we're shaping the future of digital business and a more secure world, visit stratascale.com.** **Job Description Summary** The Director - Cyber Threat Operations is a critical role within Stratascale's Security Operations team who is responsible for Cyber Threat Intelligence, Threat Hunting, and Detection Engineering services. This role ensures proactive threat identification, mitigation, and continuous improvement of security operations to protect organizational assets and maintain compliance with industry standards. **Role Description** + Develop and execute cyber threat operations strategy aligned with organizational goals. + Build and lead proactive threat hunting programsleveraging threat intelligence, behavioral analytics, and advanced detection techniques to identify hidden threats before exploitation. + Oversee threat intelligence lifecycle, detection engineering, and proactive threat hunting. + Integrate threat intelligence into detection and response workflows for enhanced capabilities. + Drive continuous improvement using KPIs, metrics, and analytics. + Collaborate with internal teams and external partners to strengthen threat mitigation efforts. + Ensure compliance with regulatory requirements and industry standards (NIST, ISO 27001). + Develop partnerships with external intelligence communities and vendors for enriched threat data and collaborative defense + Mentor and develop talent for CTI analysts, threat hunters, and detection engineers **Behaviors and Competencies** + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Technical Expertise: Can create new applications for technical knowledge and skills and can lead the development of technical standards and procedures. + Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving. + Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results. + Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives. + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. **Skill Level Requirements** + Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts. - Expert + Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. - Expert + Ability to identify and mitigate risks, aligning with the responsibility of safeguarding the organization's operations and reputation. - Expert + Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success. - Expert + The expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data on the internet. - Expert + The expertise in protecting systems, networks, and programs from digital attacks, ensuring the confidentiality, integrity, and availability of data. - Expert **Other Requirements** + Bachelor's degree in Cybersecurity, Computer Science, or related field; Master's degree preferred. + 10+ years of experience in cybersecurity, with at least 5 years in leadership roles. + Expertise in SIEM, EDR, vulnerability management, and security frameworks (NIST, ISO 27001). + Certifications: CISSP required; CISM, CRISC preferred. + Strong leadership, communication, and strategic planning skills. + Ability to travel to SHI, Partner, and Customer Events + Ability to travel 25% **Preferred Skills** + Threat detection and analysis, risk management, penetration testing, and cryptography. + Knowledge of compliance obligations (GDPR, HIPAA, ITAR/EAR). + Experience with cloud security and advanced threat hunting techniques. The base salary range for this position is $150,000 - $200,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus are $200,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** At the forefront of innovation at SHI, this Software Engineer - AI position will build and ship AI-powered applications on Azure. This role will develop Python services, APIs, React front ends, build containers, and CI/CD pipelines from design through production. **Role Description** + Collaborate with cross-functional teams to design, implement, and maintain software solutions primarily using Python deployed in Azure. + Ensure stability, efficiency, security, and quality of all shipped code by supporting continuous integration and continuous deployment (CI/CD) processes. + Support runtime platform maintenance, integration of new features, and release fixes + Create and maintain comprehensive technical documentation to ensure knowledge sharing and support continuous development efforts. **Requirements** + Bachelor's degree required + 5+ Years of experience professionally developing Python software + 12+ months of recent hands-on experience designing, building,and deploying solutions on Azure + Strong API development skills with knowledge of security practices + Proficient with SQL, NoSQL, and vector databases (e.g., Azure SQL, PostgreSQL, Azure AI Search, Pinecone) + Ability to build and deploy containers (Docker, Kubernetes/AKS) + Skilled in CI/CD using Azure DevOps or GitHub Actions + Azure Certification preferred + Ability to travel 10% **Behaviors and Competencies** + Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. + Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. + Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change. + Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance. + Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members. + Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation. **Skill Level Requirements** + The ability to understand and utilize cloud computing technologies, including virtualization, IaaS, PaaS, and SaaS delivery models, to implement and manage scalable cloud solutions. - Intermediate + The ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions. - Intermediate + The ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively. - Intermediate + The ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes. - Intermediate + Proficiency in implementing and managing DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams - Intermediate + Proficiency in using SQL for database management, including tasks such as querying, updating, and managing relational databases to efficiently handle data retrieval and manipulation - Intermediate + Proficiency in utilizing Platforms as a Service (PaaS) for deploying, managing, and scaling applications, including tasks such as application hosting, database integration, and development tool support; Microsoft Azure or Amazon Web Services highly preferred - Intermediate + Proficiency in using Object-Relational Mapping (ORM) frameworks for database interaction, including tasks such as mapping objects to database tables, managing database schemas, and performing CRUD operations efficiently - Intermediate + Proficiency in using Test-Driven Development (TDD) methodologies, including tasks such as writing automated test cases before code implementation, ensuring code quality, and facilitating continuous integration and deployment - Intermediate The estimated annual pay range for this position is $130,000 - $185,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Microsoft Digital Innovation Group (MDIG) is centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities across the modern Microsoft technology stack. The Microsoft Solutions Consultant (MSC) will be responsible for supporting the pre-sales motions of the Microsoft Digital Innovation Group around Dynamics and Power Platform. This role focuses on pre-sales activities, including Microsoft partner engagements and service offerings. The Microsoft Solutions Consultant is expected to spend time interfacing and building relationships with existing and potential SHI customers, the SHI Microsoft sales team and other internal support organizations. They will assist in the adoption, education, advisory services, and effective use of Microsoft solutions. The Microsoft Solutions Consultant must be a continuous learner and curious about current and future Microsoft Business Applications. **Role Description** + Build and maintain relationship with Microsoft Customer Technical Specialists + Identify gaps in the market and spot opportunities to drive customer SHI value + Lead internal training sessions on Microsoft Business Applications from engineering and sales perspectives + Engage with Microsoft support resources to ensure efficient and accurate communication with customers + Consult on Microsoft BizApps solutions, implementation, and adoption strategies + Develop demos for popular Microsoft use cases to drive professional services engagements, licensing upsells, and customer adoption + Deliver Microsoft Partner-led pre-sales engagements around BizApps initiatives + Achieve technical and administrative Microsoft Certifications as needed + Documentation and updates of opportunities within corresponding SHI internal tools **Behaviors and Competencies** + Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities. + Critical Thinking: Can integrate and synthesize information from various sources to inform strategic decision-making and problem-solving. + Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members. + Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences. + Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. + Training: Can take ownership of complex training initiatives, collaborate with others to design and deliver effective training programs, and drive results in skill enhancement. + Willingness to Learn: Can apply new learning to daily work, encourage and facilitate learning in others, and actively make changes to work based on feedback. + Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks. + Customer Service: Can take ownership of complex customer service initiatives, empathize with customers, collaborate with team members, tailor solutions to their unique needs, and drive customer satisfaction results. + Research: Can take ownership of extensive research projects, ensuring thorough investigation and accurate data collection. + Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills. + Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change. **Skill Level Requirements** + The ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate + The ability to create, manage, and interpret interactive data visualizations and reports to support business decision-making and strategic planning - Intermediate + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate + Expertise in designing, implementing, and managing cloud-based solutions to optimize performance, scalability, and cost-efficiency - Intermediate + Proficiency in financial optimization methodologies to optimize cloud financial management, enabling organizations to achieve a balance between cost, speed, and quality - Intermediate + Comprehensive knowledge in the design, operation, and maintenance of data centers to ensure high availability, security, and efficiency of IT infrastructure - Intermediate + Skill in creating detailed 2D and 3D engineering models using CAD software to visualize and simulate designs for various engineering projects - Intermediate + Capability to accurately compile and manage Bills of Materials (BOMs) to ensure all necessary components are listed for manufacturing and assembly processes - Intermediate **Other Requirements** + Completed Associate's Degree in Computer Science, Engineering, or a related field, or relevant work experience + Advanced certification required within first 90 days of SHI employment + 5+ years of experience with virtualization (hypervisors, server, and desktop virtualization) + 5+ years of experience with high availability architectures and clustering solutions + Ability to travel up to 10% + Ability to work flexible hours **Advanced certification required within first 180 days of SHI employment:** + Microsoft Certified: Power Platform Functional Consultant Associate, OR + Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate, OR + Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, OR + Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate **Ongoing Certification Requirements:** + Acquire accreditations and meet other training requirements throughout the lifetime of the role \#LI-LR1 The estimated annual pay range for this position is $100,000 - $190,00 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The ASG Presales Solutions Engineer - Identity collaborates with account teams to assess customer cybersecurity needs. will be a customer-facing cloud security expert. They will take a consultative approach to security projects and have a holistic understanding of how security technology enables business. The Solutions Engineer will also develop and deliver new security services offerings to address customer requests/opportunities. This position is a remote position that may be required to report to the office in Austin, Texas, as required for business needs and as determined by SHI management. + Collaborate with account teams to evaluate and understand customers' cybersecurity technologies and needs. + Collaboration with multiple layers of contacts within client organizations, including but not limited to CIO, CSO, CISO, Security Engineers, and procurement to strengthen our overall customer relationship and better understand the goals and objectives they are trying to achieve. + Understand the company's services offerings in all solution practice areas by attending company training and expanding knowledge through self-study. + Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training. + Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape + Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills + Developing collateral to assist with cybersecurity sales engagements + Developing use cases in the SHI lab to support sales engagements **Behaviors and Competencies** + Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. + Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. + Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. + Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained. + Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. + Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management. + Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. + Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion. + Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency. + Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results. **Skill Level Requirements** + Experience working in identity management and security solutions. + Deep technical identity governance and security knowledge, including but not limited to IAM, PAM, IGA, SSO, MFA, CIAM, CLM, and PKI controls. + Excellent presentation skills, including the ability to run demos on identity security solutions. + Outstanding written and verbal communication. + Attention to detail, organization, and follow-up skills + Initiative to research and resolve problems with a positive attitude + Exceptional relationship-building acumen with a passion for technology + Strong documentation skills to include system/network diagrams and presentations + General understanding of security frameworks such as NIST, HITRUST, and CIS. + Expert technical knowledge of security solutions + Preferred Certifications: CISSP, Relevant GIAC Cert, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security or Relevant Professional certifications in Cyber Security OEMs **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + 3-5 years of experience in a similar role + 5+ years experience in a technical cybersecurity role + 3+ years experience in Security Pre-Sales Consulting + Ability to travel to SHI, Partner, and Customer Events The estimated annual pay range for this position is $120,000 - $230,000 [which includes a base salary and bonus/commissions]. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Sr. Solutions Architect - Infrastructure will assist SHI's customers in the post-sales implementation of data center infrastructure initiatives as clients move towards modern data center solutions. This delivery role involves low-level design and the hands-on deployment of enterprise infrastructure and platforms, providing upgrade and migration services, and ensuring seamless integration with existing systems. Additionally, the Sr. Solutions Architect - Infrastructure serves as a mentor to other consultants within the team This position is a remote position with a Home Office setup as determined by SHI management. **Role Description** + Performs low-level design and implementation work that may include architecture analysis and design, system migration, and systems engineering + Responsible for the design and implementation of: + Server virtualization & operations + Virtual networking + Scripting & automation + Storage & SAN + 3-tier & hyperconverged solutions + Disaster recovery + Backup &ransomware resiliency solutions + Virtual networking + Scripting & automation + Serve as the technical lead and subject matter expert on projects and workshops, overseeing the work of others and being accountable for the outcome of the project + Collaborate with sales teams in identifying and closing professional services opportunities through customer discovery and scoping meetings + Configuration and upgrade services within our customers' and partners' environments + Serve as a mentor and provide guidance to other architects and consultants within the team + Participate in pre-sales conversations, design, and planning of service engagements + Stay up to date on top industry trends and offerings + Provide technical leadership and mentorship in a pre-sales and post-sales capacity to support successful understanding, evaluation, and adoption of offerings + Demonstrate long-term thinking as it relates to our Infrastructure practice and customer engagements **Behaviors and Competencies** + Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. + Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. + Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change. + Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance. + Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members. + Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation. **Skill Level Requirements** + Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Expert + Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Expert + Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Expert + Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions - Expert + Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Expert + Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Expert + Extensive experience working on large scale IT projects related to design, deployment and configuration - Expert **Other Requirements** + Bachelor's degree in Computer Engineering or a related field or equivalent work experience + 8+ years of technical experience with increasing responsibility + 7+ years of experience working with infrastructure (blade chassis & servers, hypervisors, storage & storage fabrics, backup solutions, etc.) + Thorough understanding of virtualization technologies & software-defined datacenter + Willingness to travel 20% to customer sites + Ability to lift up to 50 pounds for equipment racking + Ability to design, build and implement equipment from the loading dock to production-ready + Ability to define, design, build, and maintain systems and solutions leveraging systems and infrastructure + Consultative approach to deploying enterprise architecture The estimated annual pay range for this position is $160,000 - $220,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** We are seeking an experienced and dynamic Sr. Manager to lead our cybersecurity professional and managed services presales groups. This role will be responsible for developing and executing a strategic vision for the practice, ensuring alignment with organizational goals, driving revenue growth, and delivering exceptional client outcomes. The ideal candidate will combine deep cybersecurity experience with strong leadership, business development, and operational management skills. This position is a remote position with Home Office setup as determined by SHI management. **Role Description** **Practice Leadership** + Develop and implement the strategic vision and roadmap for the Cybersecurity Services presales practice + Establish and grow service security offerings in collaboration with delivery leadership, sales, and operations + Stay ahead of emerging trends in the security ecosystem to position the practice as an industry leader **Business Growth** + Build and execute go-to-market strategies in collaboration with sales, marketing, and delivery teams + Drive revenue growth by developing client relationships, identifying new opportunities, and expanding existing accounts **Team Leadership** + Recruit, mentor, and manage a high-performing team of presales solution architects, focused on generating dynamic and outcome-oriented security services engagements + Foster a culture of collaboration, continuous learning, and excellence within the practice + Oversee resource planning and utilization to ensure optimal delivery capacity **Client Delivery** + Oversee the successful advisory and development of complex security solutions, ensuring high levels of client satisfaction + Collaborate with cross-functional teams to ensure alignment between sales, delivery, and technical teams + Establish and track key performance indicators (KPIs) to measure success and identify areas for improvement **Additional Responsibilities** + Lead the development of SOWs and Proposal artifacts, working closely with supporting teams to ensure alignment with client needs and business objectives + Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings + Collaborate with SHI Stakeholder partner teams to create synergistic service solutions + Educate, enable, and empower SHI technical sales teams, including front line sellers and cybersecurity advisors, to ensure a unified approach to service delivery and client engagement + Contribute to practice development by identifying areas for growth and leading innovation initiatives + Create and maintain practice standards and practices, ensuring the delivery of high-quality services + Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention + Provide thought leadership and guidance to clients and SHI teams on best practices **Behaviors and Competencies** + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization. + Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving. + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. **Skill Level Requirements** + Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision-making and drive sustainable growth. - Expert + The capability to design and implement long-term human resources initiatives that align with the overall business strategy, driving organizational success through effective workforce planning and development. - Expert + The skill of securely handling sensitive data, ensuring privacy and compliance with data protection regulations. - Expert + Ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment. - Expert + Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Expert **Other Requirements** + Completed Bachelor's Degree in a related field or related relevant experience + 7+ years of technical leadership experience with increasing responsibility in the following areas: **Network & Endpoint Security:** **Firewalls, EDR/EPP, NAC, MDM** **Cloud & Container Security** **Identity & Access Management:** **IAM, MFA, SSO, CASB, PAM** **Security Analytics & Automation** **: SEIM, SOAR, Zero Trust** **Specialized Domains:** **IOT/ICS/OT Security** + Experience with security services engagements including: **Maturity assessments, SASE assessments, firewall reviews** **Red/Blue/Purple team exercises, policy development** **Security tool rationalization and implementation services** + Ability to travel 20% **Additional Requirements** + Proven experience in a similar role, with a focus on service delivery and revenue growth in Professional Services + Strong leadership skills and the ability to work effectively with cross-functional teams + Excellent communication skills, with the ability to engage stakeholders at all levels + Ability to analyze customer requirements and design solutions that meet their business objectives and budget constraints + Extensive experience in developing Proposal documents and SOWs and driving revenue growth in professional services The base salary range for this position is $150,000 - $190,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $200,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The FinOps Analyst is an entry-level, non-customer-facing role designed to support the delivery of FinOps services across multi-cloud environments. This role is ideal for individuals beginning their FinOps career, with responsibilities focused on data analysis, reporting, and internal support for FinOps Consultants. The Analyst will work closely with internal teams-including engineering, finance, and ITAM-to ensure accurate cloud cost visibility, support optimization efforts, and contribute to the development of FinOps deliverables. **Role Description** + Analyze cloud usage and cost data across public cloud and SaaS + Assist in collecting, cleaning, and validating cloud billing and usage data + Support tagging compliance, cost allocation, and budget forecasting + Build and maintain dashboards and reports using Excel, Power BI, or Tableau + Perform anomaly detection and contribute to cost optimization analysis + Maintain internal FinOps tools, automation scripts, and documentation + Collaborate with engineering, finance, and ITAM teams to align asset and cost data + Participate in internal FinOps enablement, training sessions, and maturity assessments + Contribute to internal knowledge bases and process improvement initiatives + Understand Cloud Usage & Cost: Reporting & Analytics + Optimize Cloud Usage & Cost: Tagging, Allocation, and Anomaly Detection + Manage the FinOps Practice: FinOps Practice Operations **Behaviors and Competencies** + Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. + Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them. + Data Literacy: Can identify relevant data sources, collect data, and use basic tools to interpret and report findings. + Critical Thinking: Can analyze and interpret data to inform decision-making, and propose solutions based on logical reasoning. + Attention to Detail: Can identify errors or inconsistencies in work and make necessary corrections. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. + Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance. + Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. + Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes. **Skill Level Requirements** + Database management and reporting skills - Intermediate + Strong organizational skills - Intermediate + Experience with customer relations and satisfaction - Intermediate + Ability to multitask and complete tasks with efficiency and accuracy - Intermediate + Ability to follow direction while working individually and in a team environment - Intermediate + Ability to accept, understand, and learn from management feedback - Intermediate + Ability to work effectively within all levels of an organization, both internally and externally - Intermediate + Strong negotiation skills with the ability to influence stakeholders - Intermediate **Other Requirements** + Bachelor's degree in Finance, Business, Computer Science, Data Analytics, Engineering, or related field + 1+ year of professional experience in FinOps, cloud operations, finance, or data analytics + Proficiency in Excel (pivot tables, formulas, Power Query) + Familiarity with cloud platforms (AWS, Azure, GCP) and FinOps concepts + Curiosity and willingness to learn FinOps practices and tools **Preferred Skills:** + Exposure to Power BI, SQL, Python, or scripting languages + Understanding of cloud billing models and cost optimization techniques + Experience with FinOps tools (e.g., Flexera, Cloudability, CloudHealth, Ternary, CloudZero, etc) + FinOps Certified Practitioner or willingness to obtain within 90 days + One or more foundational cloud certifications (e.g., AWS Cloud Practitioner, Azure Fundamentals) \#LI-DM7 The estimated annual pay range for this position is $80,000 - $105,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Chief Information Security Officer will develop and implement a comprehensive information security strategy that aligns with the organization's goals, ensuring the protection of information assets through effective policy enforcement and risk management. This role involves managing incident response, ensuring regulatory compliance, and overseeing security audits and technology investments to enhance the organization's security posture. The CISO will collaborate with various departments, conduct security awareness training, and provide regular updates to senior management and the board on security status, risks, and initiatives. **Role Description** + Develop and implement an information security strategy that aligns with the organization's goals and objectives to ensure comprehensive protection of information assets. + Oversee the development and enforcement of security policies to ensure that all security policies, procedures, and protocols are up-to-date and effectively implemented across the organization. + Lead risk management efforts by identifying, assessing, and mitigating information security risks to protect the organization from potential threats and vulnerabilities. + Manage incident response and recovery by developing and overseeing the execution of incident response plans to address security breaches and ensure timely recovery. + Ensure compliance with regulatory requirements by monitoring and enforcing compliance with relevant laws, regulations, and industry standards related to information security. + Collaborate with other departments such as IT, legal, HR, and others to integrate security measures into all aspects of the organization's operations. + Conduct security awareness training to educate employees on security best practices and promote a culture of security awareness throughout the organization. + Oversee security audits and assessments by regularly conducting internal and external audits to evaluate the effectiveness of security measures and identify areas for improvement. + Manage security technology investments by evaluating, selecting, and implementing security technologies and tools to enhance the organization's security posture. + Report to senior management and the board of directors by providing regular updates on the organization's security status, risks, and initiatives to ensure informed decision-making at the highest levels. **Behaviors and Competencies** + Technical Expertise: Can create new applications for technical knowledge and skills and can lead the development of technical standards and procedures. + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. + Risk-Taking: Can inspire and encourage others to take calculated risks, fostering a culture of innovation and adaptability. + Decision-Making: Can lead organizational decision-making, mentor others in developing decision-making skills, and create frameworks that enhance the decision-making capabilities of the team. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Ethics: Can lead strategic initiatives, inspire others to uphold ethical standards, and foster a culture of integrity and ethical conduct. **Skill Level Requirements** + Deep understanding of the security industry, best practices, emerging technologies, and leading solutions - Expert + Experience supporting various compliance and regulatory frameworks - Expert + Change Management, ability to manage, drive, and adapt to organizational change while maintaining team morale and productivity. - Expert + Continuous Improvement, identifying areas for improvement, implementing changes, and measuring results to enhance processes and performance. - Expert + Financial Awareness and understanding of financial concepts, budgeting, with the ability to make informed decisions based on financial data. - Expert + Forward Thinking, anticipating future trends and needs, and making decisions that position oneself or one's organization for success. - Expert + Innovation to generate, develop, and implement new and original ideas, challenging the status quo to improve processes and solutions. - Expert + Resilient, has the ability to recover quickly from difficulties and adapt in the face of challenging circumstances. - Expert + Influence, ability to persuade, lead, and influence others to achieve desired outcomes. - Expert + Willing to Learn, open to new ideas, and has a desire to continuously learn to stay current with the latest trends, threats, and technology. - Expert + Documentation involves creating, maintaining, and managing detailed and accurate records and documentation to support organizational processes and decisions. - Expert **Other Requirements** + Completed Bachelor's degree in computer science, information technology, cybersecurity, or a related field. Master's degree preferred. + 10+ years' experience in an enterprise information security role + 10+ years' experience in a leadership role + Advanced Certifications: CISSP, CRISC, GCEIT, CISM, GIAC The estimated annual pay range for this position is $275,000 - $350,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Sales Chief Technology Officer builds relationships with senior executives, aligning strategic objectives while effectively communicating with both C-Level and technical teams to support strategic sales opportunities. This role involves articulating complex value propositions, influencing stakeholders, acting as an industry thought leader, and guiding account team strategies through monitoring industry trends, all while advocating solutions and driving innovation and business growth. **Role Description** + Engage and build relationships with senior executives to align on strategic objectives. + Communicate effectively with both C-Level executives and technical teams. + Present confidently as a subject matter expert to diverse audiences. + Collaborate with account teams to support strategic sales opportunities. + Articulate the value proposition for complex customer use cases. + Influence key stakeholders through dynamic sales-related discussions. + Act as an industry thought leader to advance strategic partnerships. + Monitor industry trends to guide account team strategies. + Advocate for solutions and share roadmaps at conferences and with partners. + Continuously enhance knowledge and skills to drive innovation and business growth. **Behaviors and Competencies** + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Interpersonal Skills: Can lead others in developing their interpersonal skills, proactively drive organizational interpersonal relationships, and foster a culture of open communication and collaboration. + Negotiation: Can lead strategic negotiations, inspire others to develop negotiation skills, and foster a culture of constructive dialogue and compromise. + Entrepreneurial Thinking: Ability to recognize and create value in uncertain and unstructured situations through innovative thinking and strategic vision. + Impact and Influence: Can drive organizational change and win the support of key stakeholders through effective influence and persuasion. + Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Technical Expertise: Can create new applications for technical knowledge and skills and can lead the development of technical standards and procedures. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Networking: Can lead strategic networking initiatives, inspire others to develop networking skills, and foster a culture of collaborative professional growth. **Skill Level Requirements** + Effectively engage and collaborate with key stakeholders across the organization to achieve seamless and impactful results. - Expert + Skillfully engage in discussions to reach mutually beneficial agreements and compromises. - Expert + Confidently deliver presentations that simplify and clarify complex issues for diverse audiences across various functions. - Expert + Utilize a structured, logical approach to deconstruct and resolve challenging problems effectively. - Expert + Possess a deep understanding of business operations, market dynamics, and financial principles to make informed decisions. - Expert + Demonstrate emotional awareness, adaptability, and diplomacy to effectively interact across all organizational levels. - Expert + Excel in managing tasks, prioritizing responsibilities, and effectively planning time to ensure project success. - Expert + Expertly articulate design principles and concepts related to technical architectures and services. - Expert + Proficiently discuss and explain interconnected solutions, including cloud, networking, and security. - Expert **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + 10+ years of experience in a customer-facing role explaining strategic and tactical concepts + 10+ years of experience in a previous role taking concepts and reference architectures to operationalized implementations + 10+ years of industry experience + 10+ years of experience in architect work with Data Center, IT Operations, IT Automation technologies + 10+ years of experience selling into large customer environments -OR- experience interfacing with executive committees at Fortune 1000 organizations The estimated annual pay range for this position is $275,000 - $350,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Account Executive - Healthcare is tasked with mastering SHI's value proposition to exceed revenue and profit goals by developing strategic sales approaches and cultivating relationships with both existing and new customers. This role involves identifying sales opportunities, collaborating with internal support teams and external partners, and effectively communicating SHI's comprehensive portfolio of solutions tailored to customer objectives. Additionally, the Account Executive is responsible for building market awareness through participation in industry events and maintaining a competitive edge by staying informed on industry trends. **Role Description** + Master SHI's value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals. + Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking. + Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques. + Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets. + Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives. + Understand customer's business objectives, IT priorities, and initiatives to provide tailored solutions. + Position and effectively communicate SHI's portfolio of products, solutions, services, and capabilities to customers and partners. + Be aware of SHI's industry competition and how to properly showcase our offerings and defend SHI's value to win new business. + Foster successful cross-department relationships and engage with extended SHI support teams for identifying new business opportunities and leveraging support resources. + Build market awareness of SHI through participation in local/regional industry events, organizations, and affiliations. + Continuously educate oneself to remain current on industry trends, products, and market conditions. **Behaviors and Competencies** + Business Acumen: Can evaluate market trends and competitive landscape to identify opportunities and risks. + Closing Deals: Can develop and implement a strategic plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes. + Consultative Sales: Can proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process. + Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, and influence others in significant situations. + Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation. + Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. + Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. + Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. + Professionalism: Can proactively seek out challenges, initiate projects, and contribute to a professional work environment. + Prospecting: Can develop and implement a strategic prospecting plan, identifying high-value potential customers and using advanced techniques to initiate contact and build relationships. + Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas. + Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines. **Skill Level Requirements** + Ability to excel in a team selling environment - Intermediate + Ability to continually meet or exceed sales targets - Intermediate + Expertise in client relationship building and new business development - Intermediate + Proficiency in account management - Intermediate + Proficiency in project management - Intermediate + Understanding of business operations and strategy - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + Minimum of 5 years of successful IT sales experience, preferably with an Original Equipment Manufacturer (OEM) or a Value-Added Reseller (VAR). + Experience in selling into Healthcare IT organizations, or hands-on background working in Healthcare IT. + Proven track record of exceeding sales quotas and developing long-term client relationships. + Strong understanding of hospital systems, clinical workflows, and current healthcare industry drivers, challenges, and trends. + Experience working with and/or selling major IT OEMs in software, cybersecurity, data center and cloud, and end-user devices. + Proven track record of selling professional and managed services. + Minimum 50% time outside of an office setting meeting with existing and potential customers + Travel to customer sites within dedicated territory + Travel to SHI, Partner, and Customer Events + Currently hold or have the ability to obtain required sales and/or technical certifications within first 90 days of employment The estimated annual pay range for this position is $125,000 - $250,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** SHI is seeking a Senior Manager of Growth Marketing Programs to support our Healthcare business. The Sr. Manager of Healthcare Growth Marketing Programs will partner with sales and marketing to forge a closer working relationship between one of SHI's strategic selling units and the SHI marketing team. They will be accountable for delivering new business opportunities through orchestrated campaigns that improve customer experience, increase brand awareness, and drive measurable outcomes. The primary focus for the Sr. Manager, Growth Marketing Programs will be working closely with SHI's dedicated Healthcare sales team to acquire new customers through a combination of dedicated multi-channel campaigns, SHI-hosted and third-party events, and increased brand awareness for SHI and SHI Healthcare in the healthcare provider market. The ideal candidate will have a deep understanding of the Healthcare market, sales processes and strategy, and will understand the capabilities of marketing channels to drive valuable leads. **Role Description** + Partner with sales and marketing to define go-to-market objectives and develop a marketing plan that drives a predictable pipeline. + Ensure all marketing plan tactics for the Healthcare business are executed, with direct responsibility for brand and demand generation, sales enablement, and reporting. + Vet and evaluate partner marketing opportunities for sales, ensuring all investments and commitments expected of Healthcare sellers align with the go-to-market plan. + Evaluate, select, and manage strategic marketing vendors that contribute to the outsourced execution of marketing programs, including telemarketing services. + Partner with sales leadership, partner marketing, and L&D to coordinate outbound prospecting sales plays with SHI partners. + Inform channel investment strategy by partnering with internal digital, events, content, and campaign marketing teams to deliver an omnichannel campaign strategy. + Collaborate with product marketing and creative teams to develop value proposition messaging and inform content strategy. + Report regularly on campaign performance and overall marketing impact to internal stakeholders and partners. + Capture insights and feedback, internally and externally, to inform future campaign strategy and messaging. + Manage and adhere to a defined revenue marketing budget, including MDF partner funding management. + Develop campaign briefs to inform and enable extended marketing and sales teams on GTM strategy. **Behaviors and Competencies** + Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Creativity: Can lead organizational transformation by fostering a culture of creativity, inspiring others, and driving breakthrough innovations. + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. + Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization. + Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results. **Skill Level Requirements** + Experience in utilizing current marketing channels and techniques to reach target audiences. - Expert + Experience in developing and executing strategies to generate interest and support the sales process. - Expert + Ability to examine and model data to support marketing decision-making. - Expert + Proficiency in utilizing Customer Relationship Management software for data-driven marketing. - Expert + Ability to effectively utilize applications like Teams, SharePoint, Word, Excel, and PowerPoint for marketing tasks. - Expert **Other Requirements** + Bachelors Degree in related field required + 6+ years' experience in demand generation or sales support roles. + Prior experience marketing to healthcare systems. + Prior experience executing modern marketing channels. + Ability to travel 20% - + 2+ years of management experience preferred The estimated annual pay range for this position is $120,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Solutions Architect - M365 Collab purpose is to implement Microsoft 365 workloads including Microsoft Teams, SharePoint Online and related solutions for our company's end customers and partners. They will collaborate with Solutions Architects in installing, configuring, and deploying Microsoft 365 technologies. This position is a remote position with Home Office setup as determined by SHI management. **Role Description** + Responsible for the implementation of Microsoft 365 technology including: + Microsoft Teams + SharePoint Online + OneDrive for Business + Microsoft Power Platform + Microsoft Viva + Provide guidance to SHI customers and partners on best practices for Microsoft 365 deployments + Migrating and deploying multiple Microsoft 365 workloads utilizing SHI's standards and best practices + Responsible for analyzing and collecting environment discovery data utilizing our company's developed tools and discovery scripts + Build and update documentation on customer Microsoft 365 environments and integrations + Assist Solution Architects with project tasks for Microsoft 365 tenant migrations and consolidations + Organize, engage and consult on ideas with customers on Microsoft 365 technology + Assist delivery team on project tasks, working with other project team members and being accountable for the outcome of the project + Document best practices, lessons learned, and delivery guidance to customers, partners, and internal resources + Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations + Lead the development of SOWs, working closely with various teams to ensure alignment with client needs and business objectives. + Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings. + Collaborate with SHI Stakeholder partner teams to create synergistic service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement. + Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery. + Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention. + Demonstrate deep expertise in Service Delivery and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology. + Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge. + Oversee and facilitate the evaluation and selection of hardware and software technology and product standards, and provide relevant technology/architecture recommendations. + Stay current with new technologies and frameworks, drive the retirement of legacy solutions/technologies, and recommend adopting new partners or solution components. **Behaviors and Competencies** + Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. + Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. + Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change. + Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance. + Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members. + Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation. **Skill Level Requirements** + Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate + Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Intermediate + Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Intermediate + Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions - Intermediate + Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Intermediate + Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate + Extensive experience working on large scale IT projects related to design, deployment and configuration - Intermediate **Other Requirements** + Completed Bachelor's, Technical degree or related work experience in Computer Engineering or a related field + 5+ years of experience in solutions architecture or software engineering + 5+ years of technical experience with increasing responsibility + 3+ years of experience designing implementing and integrating Microsoft Collaboration technology + 3+ years of experience working with and migrating Microsoft Collaboration technology + 3+ years of of experience developing and executing scripts for automation and deployment + Willingness to travel occasionally The base salary for this position is $110,000 - $150,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $150,000 - $180,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** We are currently looking for a dynamic and motivated PubSec Project Admin to join our team. This role offers an exciting opportunity to gain practical experience in data projects within the Optimization team of a thriving organization. The Project Admin will support our Optimization team in various data and content creation projects that will allow us to better analyze our business. **Role Description** + Assistin the collection,mapping,cleaning, and analysis of business data toidentifypatterns, trends, and insights. + Get a hands-on understanding of our business tools tocomprehendand manage our data more effectively. + Collaborate withother operational and salesteams to understand theirdata challenges and suggest improvements. + Attendproject meetings andcontributeto discussions on projectobjectives, strategies, and timelines. + Maintain and update project documentation and databases asrequired. **Behaviors and Competencies** + Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace. + Organizational Skills: Can maintain a clean and organized workspace and follow simple organizational systems when assigned. + Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines. + Communication: Can communicate simple ideas and information clearly. + Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise. + Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned. + Reliability: Can demonstrate a willingness to complete assigned tasks on time and meet expectations. + Continuous Improvement: Can identify minor areas for improvement and implement minor changes. + Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned. + Attention to Detail: Can demonstrate an ability to follow instructions and complete tasks as assigned. **Skill Level Requirements** + Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Basic + Ability to handle large volumes of work and meet tight deadlines - Basic + Ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Basic + Ability to research and resolve problems as they arise - Basic + Self-motivated with an upbeat attitude and the desire to learn new skills - Basic + Ability to learn fast, absorb knowledge, and apply newly learned information daily - Basic + Ability to engage in independent work to increase job related knowledge and skills - Basic **Other Requirements** + Has or looking to obtain Bachelor's degree in related field - Business, Marketing, etc. with courses focused on business and data analysis The estimated hourly pay range for this position is $20. The compensation for this position is dependent on job related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Technical Product Owner is a pivotal role focused on bridging the gap between business objectives and technical execution. This position requires close collaboration with Product Managers, Leadership, and Business Stakeholders to understand and translate business goals into actionable tasks for the engineering delivery team. The Technical Product Owner will act as a liaison to ensure alignment, advocate for minimal viable solutions that advance business objectives, and challenge unnecessary work that doesn't align with these objectives. The Product Owner will define and communicate a clear vision for business systems solutions, aligning them with business objectives and stakeholder needs. This role involves collaborating with cross-functional teams to gather requirements, managing a product backlog, and overseeing the design and implementation of products while adhering to Agile Scrum processes. The manager will also plan and prioritize sprints, conduct testing, and perform hands-on business analysis to ensure successful product delivery and continuous improvement. **Role Description** + Define and communicate a clear vision and goals for business systems solutions to align with business objectives and stakeholder needs. + Collaborate with cross-functional teams and stakeholders, including IT leadership and development teams, to gather and prioritize requirements. + Create and manage a comprehensive product backlog, prioritizing items based on strategy, business objectives, and stakeholder priorities. + Develop user stories with clear acceptance criteria to guide the development process.Facilitate communication and coordination between teams, ensuring adherence to Agile Scrum processes and refining the methodology as needed. + Oversee the design, implementation, and improvement of products and productized services, ensuring they meet business goals. + Plan, arrange, and prioritize sprints and releases, incorporating feature requests into the product roadmap. + Monitor and support the progress of development work, addressing issues and refining requirements as necessary. + Conduct hands-on business analysis and documentation to support successful product delivery. + Plan and conduct testing, such as functional and User Acceptance Testing (UAT), and document results to ensure quality solutions. **Behaviors and Competencies** + Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. + Business Acumen: Can analyze financial and operational data to make informed decisions. + Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them. + Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections. + Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. + Follow-Through: Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders. + Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. + Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. **Skill Level Requirements** + Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate + Familiarity with enterprise resource planning (ERP) systems, including the ability to navigate, utilize, and integrate these systems to streamline business processes and improve operational efficiency - Intermediate + Proficiency in using Dynamics CRM to manage customer relationships, track sales, and streamline business processes through automation and data analysis - Intermediate + Experience in various project management frameworks such as Agile, Waterfall, and Scrum to effectively plan, execute, and close projects - Intermediate + Demonstrates a working knowledge of current and evolving technologies including Cloud, Security, IoT, and Digital Workplace - Intermediate **Other Requirements** + Completed Bachelor's Degree in Computer Science or a related field, or relevant work experience required + 2-4 years of experience in a similar role + 2-4 years of experience with Agile software development methodologies + Ability to travel 10% The estimated annual pay range for this position is $120,000 - $150,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status