ZOOM+Care jobs - 20 jobs

What you can expect We are seeking an experienced and strategic Lead, Partner Marketing - AMER to own the partner marketing strategy for the Americas region. This role leads the AMER channel marketing team, guiding them in executing programs that drive partner engagement and revenue growth. The ideal candidate is highly knowledgeable in partner marketing, including Market Development Funds (MDF) management, and excels at translating business goals into actionable partner programs. About the Team The Zoom Channel Marketing team is a six-member group dedicated to empowering our partners and accelerating growth across the Americas. Working hand-in-hand with the AMER Channel Sales organization, they design and execute programs that drive partner engagement, build pipeline, and strengthen Zoom's presence in the channel ecosystem. The team collaborates closely with Zoom's strategic partners developing joint marketing initiatives, supporting co-selling motions, and ensuring our partners have the tools, resources, and support they need to succeed. Together, our team is committed to creating impactful partner experiences, amplifying Zoom's value in the market, and fueling mutual success across our entire channel community. Responsibilities + Leading and mentoring the AMER Channel Marketing team, providing strategic direction and support for partner programs. + Developing and own the partner marketing strategy for the AMER region, aligning with company objectives and channel sales priorities. + Working closely with the AMER channel sales team to identify partner opportunities, ensure alignment on marketing initiatives, and maximize joint impact. + Overseeing Market Development Fund (MDF) planning, allocation, and optimization, ensuring funds are used effectively to drive partner performance. + Setting the vision for partner engagement programs, campaign execution, and co-marketing activities, while delegating execution to the team. + Measuring and reporting on program performance, providing strategic insights and recommendations for continuous improvement. + Building relationships with key AMER partners, ensuring marketing programs meet partner needs and drive mutual growth. + Staying informed on industry trends, competitor strategies, and channel marketing best practices to maintain a competitive edge. What we're looking for + Bachelor's degree in Marketing, Business, or related field; MBA preferred. + 8+ years of experience in partner/channel marketing, with at least 3 years in a team leadership role. + Proven experience developing and executing partner marketing strategies that drive measurable impact. + Extensive knowledge and hands-on experience managing Market Development Funds (MDF). + Demonstrated ability to lead a team, mentor direct reports, and foster high-performing teams. + Excellent collaboration and influencing skills to work across sales, marketing, and partner organizations. + Analytical mindset with experience using data to guide strategy and decision-making. + Excellent communication, project management, and organizational skills. Salary Range or On Target Earnings: Minimum: $97,600.00 Maximum: $225,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/25/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements. About the Team This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion. ResponsibilitiesDeployable Customer-Facing Engagements + Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms) + Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption + Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals + Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics Scalable & Programmatic Impact + Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources: + Micro-learnings and step-by-step guides + Comprehensive playbooks and success plans + Educational webinars and customer campaigns + Workflow and use case catalogs + Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions + Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use + Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers Success Metrics & KPIs + Product Adoption Growth: Increase percentage of customers actively using key features and workflows + Time-to-Adoption: Accelerate adoption timelines for new product rollouts + Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content + CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests + Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption Products Supported + AI and CAIC + Events and Webinars + Zoom Phone + Revenue Accelerator + Contact Center + Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar) + Zoom Workplace & Microsoft Better Together + Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations Salary Range or On Target Earnings: Minimum: $76,800.00 Maximum: $186,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect We're looking for a Competitive Research Analyst to join Zoom's Competitive Insight team. In this role, you'll research competitors, track market movements, and develop industry intelligence assets that support our product, sales, and marketing teams. You'll spend time analyzing the industry landscape, monitoring industry trends, and creating frameworks and materials. This role will support teams across the company to understand how we position against competitors. This is a good fit if you're early in your career and enjoy research and strategic analysis. You will build expertise in industry intelligence and market strategy. About the Team The team works within marketing but collaborates across all departments to provide market intelligence. Responsibilities Competitive Research & Intelligence: + Tracking competitors in meetings, chat, events, AI, and collaboration spaces to maintain comprehensive market awareness. Identifying emerging threats and opportunities, and ensure our strategy remains responsive to industry dynamics. + Monitoring product updates, feature releases, and roadmap announcements to anticipate industry moves. Informing our product strategy and enabling proactive positioning before market shifts occur. + Researching pricing changes, packaging strategies, and market positioning. Optimizing our own pricing strategy, identify market gaps, and ensure industry value propositions that resonate with target customers (B2B and B2C). + Analyzing competitor messaging, marketing campaigns, and customer communications to understand how competitors position themselves, identify messaging opportunities for differentiation, and develop more effective counter-positioning strategies. Competitive Asset Development: + Assist in building industry frameworks and comparison materials. + Supporting the creation of battle cards, briefs, and positioning documents to help sales and online routes to market. + Maintaining market intelligence repository and knowledge base, developing clear summaries, comparison tables, and presentation slides that make insights accessible to stakeholders. Cross-Functional Collaboration: + Provide market intelligence support to Product, Sales, and Marketing teams. + Contributing to sales enablement by developing industry insights and training materials. + Supporting product launches and go-to-market strategies with market input. + Assisting in preparing findings, presentations, and recommendations for stakeholders. What we're looking for + Bachelor's degree in Business, Marketing, Economics, or equivalent experience + 1-2 years in market intelligence, market research, business analysis, or similar work (internships count). + Solid analytical and research skills. + Excellent written and verbal communication abilities. + Ability to synthesize complex information into clear insights. + Familiarity with SaaS business models and collaboration software markets, including video conferencing, chat platforms, or AI tools. Salary Range or On Target Earnings: Minimum: $64,300.00 Maximum: $128,600.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/19/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Office Administrator | Phil Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Overview The Office Administrator plays a key role in ensuring smooth daily operations and providing essential support to staff, visitors, and contractors. This position is responsible for maintaining an organized, efficient, and welcoming office environment while assisting with a range of administrative and facilities-related tasks. Key Responsibilities Mail Management: Receive, sort, and distribute incoming mail and packages to the appropriate team members. Shipping Coordination: Prepare outgoing shipments and manage all related shipping needs. Office Supplies & Organization: Monitor inventory levels, order supplies, and maintain an orderly and functional office space. Visitor Coordination: Greet onsite visitors, manage visitor logs, and ensure a professional and welcoming experience. Contractor Coordination: Schedule and coordinate contractors requiring building access (e.g., ADP) and ensure all access protocols are followed. Badge Creation: Create, issue, and track employee badges and support general access control processes. Administrative Support: Provide general administrative assistance to the team, including documentation, communication, and task coordination as needed. Qualifications Strong organizational and multitasking skills Excellent communication and interpersonal abilities Proficiency with office software and equipment Ability to manage confidential information responsibly

What you can expect We're looking for a Competitive Technical Analyst to join Zoom's Insight team. You'll be responsible for technical research and analysis, conducting hands-on product assessments, and maintaining internal tools to support comprehensive market intelligence and strategic decision-making. You'll spend time setting up test environments and documenting technical findings that help our marketing and product teams understand market differentiation. This is a good fit if you're early in your career and enjoy hands-on technical work. You will build expertise in product evaluation and technical benchmarking. About the Team The team works within marketing but collaborates across all departments to provide market intelligence. Responsibilities Technical Infrastructure & Tools + Maintaining internal tools and environments for evaluations. + Setting up and configuring technical assessments. + Ensuring evaluation database and infrastructure is up-to-date and functional. + Maintaining team internal tools and knowledge base. Product Evaluation + Evaluating features, performance, user experience, and technical capabilities to identify industry differentiation (i.e. Strengths and Weaknesses). + Conducting assessments of products across AI, meetings, chat, events, spaces, and other areas. + Coordinating with both internal and external resources for technical assessments. + Documenting findings in a clear, structured, and reproducible way to enable consistent standards and facilitate knowledge sharing across teams. Evaluation Tools & Processes + Developing and maintaining testing frameworks and evaluation criteria to ensure consistent, objective product assessments that enable fair comparisons and reliable insights across different solutions. + Creating standardized assessment protocols and documentation templates to accelerate evaluation processes, reduce variability in findings, and enable team members to replicate assessments with consistent quality. + Managing a repository of technical evaluations to preserve institutional knowledge, enable historical trend analysis, and provide quick reference materials for strategic decision-making across teams. What we're looking for + Bachelor's degree in Computer Science, Information Systems, or equivalent technical experience + 1-2 years in product testing, technical analysis, lab management, or similar work (internships count). + Technical aptitude and hands-on problem-solving skills. + Experience setting up and configuring SaaS products and collaboration tools. + Excellent attention to detail and documentation skills. + Ability to explain technical concepts clearly to non-technical audiences. + Experience with APIs, scripting languages (Python, JavaScript), or automation tools. + Familiarity with video conferencing platforms, chat applications, or AI tools. Salary Range or On Target Earnings: Minimum: $64,300.00 Maximum: $128,600.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/19/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Founded in 2015, Phil is a San Francisco-based, Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. Phil's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview Phil is seeking a talented and experienced Pharmacy Warehouse Technician to help support the closed door prescription drug wholesale operation at our Columbus, OH warehouse location. This role will focus on managing day to day inventory tasks, packing sales orders quickly, accurately and with efficiency while also ensuring we meet regulatory compliance at a state and Federal level. This is an exciting role that offers the opportunity to make a significant impact on the success of Phil and our Patients. Location Requirements: This position is ONSITE at our Columbus, OH location. Working hours: 8:30AM-5PM M-F 40hrs a week with no overtime Responsibilities: Managing day to day inventory tasks Ordering and receiving drugs from manufacturers Maintaining adequate stock levels for drugs packaging, and office supplies Ensuring proper temperature and humidity controls for drug storage Processing purchase orders, invoices, and credits to and from vendors Packing sales orders quickly and efficiently with accuracy in mind Completing all tasks with consideration for regulatory compliance at the state and federal level Building strong relationships using spoken and written communication with vendors, customers, couriers and colleagues Assisting with partner orders Assisting our California teams remotely with orders, invoices, credits, etc. Qualifications: Able to adapt to mid-level software programs General pharmacy knowledge is a plus but not required Prior MS Office, Google Suite knowledge a huge plus Strong communication skills, both oral and written Can repeatedly lift up to 50 lbs throughout the day with little to no assistance Able to work in a fast paced environment Detail oriented, accuracy driven Able to work independently Ohio Pharmacy Technician License ( Preferred but not required) PTCB License ( Preferred but not required) Benefits Ground floor opportunity with one of the fastest-growing startups in health-tech Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision). 401(k) contribution opportunity. Phil Inc. is an equal-opportunity employer.

What you can expect We are seeking a dynamic Onboarding Manager to deliver world-class onboarding experiences that accelerate customer time-to-value. This role ensures successful deployments, stakeholder alignment, and rapid adoption across Zoom's core products including Meetings, Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and efficiency. About the TeamThis team ensures successful deployments, stakeholder alignment, and rapid adoption across Zoom's core products including Meetings, Webinars, Rooms & AI. Responsibilities Direct Customer Engagement + Lead Kickoff Calls: Conducting structured onboarding sessions to establish goals, success criteria, and deployment timelines + Implementation Coordination: Collaborating with IT teams and administrators to configure, test, and launch core Zoom products + Early Adoption Support: Guiding customers through their "Day 1 → Day 100" journey, ensuring critical workflows are activated early + Stakeholder Management: Engaging executive sponsors, administrators, and end-user champions throughout the onboarding process + Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved + Change Management: Developing customized communication and rollout strategies aligned with customer organizational culture and structure Scalable Enablement + Develop and maintain standardized onboarding playbooks for reuse across customer segments + Create comprehensive self-service onboarding resources including videos, guides, and checklists + Facilitate group onboarding webinars for SMB and mid-market customers to optimize efficiency + Partner with Digital Customer Success teams to automate onboarding journeys through emails, in-app notifications, and knowledge center content Success Metrics & KPIs + Time-to-First-Value: Accelerate customer achievement of initial workflow milestones + Onboarding Completion Rates: Maximize percentage of customers completing all onboarding requirements + Early Adoption Metrics: Drive feature activation within the first 90 days + Customer Satisfaction: Maintain high CSAT/NPS scores during the onboarding phase + Handoff Quality: Ensure smooth transitions with comprehensive success documentation + Scalable Assets: Creation of assets and resources to help scale the onboarding process What we're looking for + Demonstrated ability to keep complex deployments on track and within timeline + 3+ years in customer onboarding, implementation, or customer success roles + Experience with SaaS platforms and enterprise software deployments + Background in change management or organizational transformation Required Skills & Qualifications + Project Management Excellence : Proven ability to keep complex deployments on track and within timeline + Communication Expertise : Strong coaching and presentation skills for both technical administrators and C-level executives + Process Discipline : Experience following consistent frameworks while adapting to unique customer needs + Cross-Functional Collaboration : Demonstrated success working with IT, Product, Support, and Adoption teams + Customer-Centric Mindset : Passion for delivering exceptional customer experiences + Technical Aptitude : Understanding of enterprise software deployment and adoption best practices + Proactive Gap Analysis and Resource Development: Identify operational gaps between customer expectations and current delivery processes, then create solutions to bridge these gap Products Supported + AI and CAIC + Events and Webinars + Zoom Phone + Revenue Accelerator + Contact Center + Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar) + Zoom Workplace & Microsoft Better Together + Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations Salary Range or On Target Earnings: Minimum: $76,800.00 Maximum: $186,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect We are looking for a Product Engineer focused on customer deployments for Agentic Voice AI to lead the deployment of next generation Zoom Virtual Agents. Leveraging LLMs and agentic frameworks to build highly automated conversational voice and chat agents for strategic customers. About the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI solutions that resolve customer issues quickly and efficiently. Play a critical role in developing metrics, intelligence, and evaluation systems that drive continuous improvement using advanced LLMs and data science. Responsibilities + Leading multi-step conversational workflow design using agentic frameworks to enable LLM agents to execute complex multi-tool tasks, including database checks and transactions. + Fine-tune the underlying Large Language Models (LLMs) to ensure optimal performance, low latency, and minimal hallucination in real-time voice conversations. + Developing and deploy custom full-stack Python/JS to connect the agent's decision-making with customer back-end systems (CRM, ERP, knowledge bases) as external "tools." + Crafting and iterating advanced LLM prompts (e.g., chain-of-thought, few-shot) to guide conversation, maintain context, and ensure accurate tool use in live voice interactions. + Prompt-engineer TTS components (e.g., ElevenLabs, Azure, Cartesia) to fine-tune tone, pacing, emphasis, and prosody to context and brand. + Conducting A/B testing and performance monitoring on TTS output, ensuring high acoustic quality, latency requirements, and emotional appropriateness. + Acting as the embedded technical expert, working directly with customer engineering and executive teams to map complex business goals to agentic solutions. + Managing end-to-end production deployments with continuous optimization and performance tuning driven by real-world voice traffic data. + Translating field challenges, LLM failure modes, and TTS needs into actionable input for Core Engineering and Product to drive platform innovation. What we're looking for + Have 3+ years in a technical, customer-facing role (FDE, Solutions Architect, Technical Lead) focused on AI/ML or highly technical SaaS products. + Possess proven hands-on experience designing and deploying LLM solutions using modern agentic frameworks (e.g., LangChain, LlamaIndex, internal tools). + Have deep expertise in voice stacks and TTS integration, using prompt engineering to control prosody, tone, and pacing. + Possess proven ability to write and manage iterative prompts guiding both generative text logic and speech synthesis quality (prosody and emotion). + Have solid software development skills in Python for prototyping, API integration, and production deployment, coupled with familiarity with modern DevOps practices. + Own exceptional ability to distill complex AI and engineering concepts into clear, actionable insights for both technical teams and C-level executives. Salary Range or On Target Earnings: Minimum: $98,900.00 Maximum: $228,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect Zoom is looking for Midmarket VAST (Value Added Selling Team) Account Executives specializing in selling our Workplace Platform. Our Midmarket VAST team engages with existing customers to expand their account to the entire Zoom platform. Our sales team focuses on working with growing organizations within a defined geographic territory. About the Team The Zoom sales team is a dynamic force driving the company's success. The team passionately engages with clients, with a focus on delivering cutting-edge communication solutions for our customers. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's presence and ensuring businesses harness the full potential of virtual collaboration. Responsibilities + Engaging with our existing customers to realize the value of their investments + Prospecting in a high-volume environment + Following up and closing on various sources of inbound leads to upsell and leverage business from established customer relationships + Sourcing, upselling and leveraging business from various leads + Creating, delivering, and managing client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs) + Engaging with C-Level and VP-Level Executives + Qualifying leads and identifying prospect needs, engaging technical resources as required + Managing quotes and proposals What we're looking for + Experience (2+ yrs) of Account Executive experience selling SaaS, UCaaS, and cloud-based solutions + Experience Utilizing Customer Relationship Management (CRM) tool Salary Range or On Target Earnings: Minimum: $92,300.00 Maximum: $184,600.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect Enable around-the-clock continuity for Team Chat and Zoom Events. We are looking for a DevOps Engineer who has production knowledge and experience supporting critical, high visibility applications. About the Team Engineering operations are the driving force behind the seamless functionality and continuous availability that define the platform's unparalleled user experience. The team manages the Team Chat and Zoom Events platform. By employing robust operational and monitoring strategies, they guarantee the stability and security of these platforms, allowing millions of users worldwide to connect effortlessly. Responsibilities + Designing and implementing zero-downtime solutions for highly available services (99.999%). + Developing and maintaining disaster recovery (DR) strategies across datacenters in different regions. + Diagnosing and resolving complex production issues, including performance and functional challenges. + Collaborating with vendors, infrastructure teams, and engineering partners to enhance security and service availability. + Administrating monitoring tools and infrastructure. Providing troubleshooting support for outages across systems and Zoom backend services + Developing and implementing CI/CD pipelines to streamline production deployments and configurations. + Participating in on-call shifts and incident management and work after hours/weekends for application releases/deployments + Being the primary contact for your region, addressing program queries, providing support and updates, and managing relevant content and processes. What we're looking for + Bring 2 - 3 years experience as a DevOps Engineer or Site Reliability Engineer (SRE) + Have knowledge of CI/CD tools and integration + Demonstrate experience scripting languages such as Bash, Python, Groovy + Able to do configuration and deployment management using tools such as Terraform, Ansible, Jenkins + Have expertise with containerization: Kubernetes, AWS EKS, Docker + Have analytical and troubleshooting skills + Be willing to learn, be proactive, and think creatively Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the /posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at ***************. Salary Range or On Target Earnings: Minimum: $87,600.00 Maximum: $186,000.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/16/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect This position is well-suited for someone with an analytical mindset, hands-on experience in data ingestion, validation, and transformation. A solid background in automation projects and the ability to collaborate effectively with cross-functional teams are also beneficial. Candidates should be comfortable working in a global, distributed team environment with the ability to engage across time zones and adapt to flexible communication and schedules. About the Team The Tax Technology Senior Analyst will play a critical role in supporting the day-to-day success of the finance function on the Tax Team. Responsibilities + Collaborating closely with internal finance stakeholders to understand business use cases Identifying improvement opportunities, defining requirements and scope. + Taking ownership of developing and executing new and existing solutions while adhering to committed timelines and providing regular status updates. + Developing a deep understanding of our enterprise billing system and relevant data to create best in-class solutions through streamlined queries and workflows. + Creating robust solutions to assess risks and provide analytical support to Zoom's subject-matter experts, including but not limited to, assistance with audit support. + Creating and maintaining comprehensive documentation of processes, system configurations, and automation workflows. + Partnering with technical data and engineering teams to identify, ingest, validate, and transform data from new sources for use in reporting. + Responsible for maintaining data quality and consistency with internal partners through effective reconciliation processes and procedures. + Authoring, reviewing, and facilitating alignment on Business Requirement Documents (BRDs) by incorporating stakeholder feedback and ensuring cross-functional buy-in on project scope and deliverables. + Supporting requirements gathering and user acceptance testing (UAT) during enterprise systems implementations and cross-functional projects. + Ensuring data security of relevant data stored in cloud systems by monitoring role access and partnering with data platform teams to provide recommendations. + Reviewing, developing, and enhancing new and existing processes. Ensure compliance with corporate policies, Sarbanes-Oxley (SOX), and data privacy rules and regulations. What we're looking for + 3+ years of experience in similar a role providing operational and technical data analytical support within a corporate team or a global consulting firm. Experience with bridging the gap between technical and business teams in technology solutions and process improvements. + 2+ years of direct experience writing and reviewing SQL queries, within a finance, accounting, or tax capacity. Experience with Python, VBA, or similar programming languages is nice to have. + Experience with AI/LLM, RPA, Alteryx, Jira, Confluence, and Tableau are nice to have. + Experience working with data collected from a variety of sources including Excel, flat files, databases, and APIs. + Experience with interpreting and extracting large volumes of tax and/or transaction data from enterprise systems (Zuora, Avalara, Fonoa, Oracle, Salesforce, etc.) is nice to have. + Experience building solutions subject to SOX controls, including interfacing with internal/external auditors and data privacy laws, is a nice-to-have. + High level of detail-orientation with an eye for accuracy is an absolute must. + Excellent verbal and written communication skills are essential, with a demonstrated ability to create clear and comprehensive documentation. + Continuous improvement mindset to bring best practices and efficiencies to repeatable processes. Salary Range or On Target Earnings: Minimum: $76,800.00 Maximum: $186,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/25/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect In this role, you will be at the center of aligning sales strategies with business objectives. You will drive revenue forecasting, reporting, and ensure data integrity across the Online organization. You can expect to collaborate with leaders across Sales, Marketing, Product, Finance, and Operations. Additionally, you will optimize processes and build scalable programs that directly impact growth and retention. The position offers the opportunity to influence high-level decision-making in a dynamic, global environment. About the Team The Online Business Operations (Ops) team supports our global Online organization, driving alignment between sales strategies, business objectives, and measurable outcomes. We partner closely with Sales, Marketing, Product, Finance, and Operations to deliver critical insights, streamline processes, and optimize business performance. Our team manages the tools, data, and reporting frameworks that power revenue forecasting, productivity analysis, and executive decision-making. We thrive in a collaborative environment where complex challenges are solved with creativity, data-driven analysis, and cross-functional partnerships. Responsibilities + Leading forecasting, budgeting, and P&L alignment in partnership with FP&A and Online leadership. + Building executive-ready QBRs, Board materials, and strategic narratives that inform decisions and highlight risks/opportunities. + Analyzing MRR, churn, CAC/LTV, funnel performance, pricing, and customer behavior to surface actionable insights. + Partnering with Product to tie roadmap initiatives to clear KPIs, ROI, and customer impact. + Improving online conversion, onboarding, retention, and upsell through data-driven lifecycle insights. + Owning and enhance Salesforce data governance, KPI dashboards, and reporting frameworks. + Driving cross-functional alignment on Go-To-Market programs, launches, and operational processes. What we're looking for + 10+ years in Business Operations, Revenue/Go-To-Market Ops, Strategy, Product Ops, or Analytics (SaaS/eCommerce experience ideal) + Have excellent communicator with proven ability to create clear, compelling executive narratives. + Have advanced SQL skills and experience with BI/CRM tools (Salesforce, Tableau/Databricks). + Have extensive cross-functional partner who thrives in dynamic, ambiguous, high-growth environments. + Be strategic thinker and data-driven operator with exceptional business acumen who communicates clearly, brings structure to ambiguity, and balances long-term strategy with day-to-day execution. Salary Range or On Target Earnings: Minimum: $97 600,00 Maximum: $225 700,00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/23/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect The Head of Sales Strategy & Planning is a senior leadership role focused on driving sales strategy, planning, and performance management throughout the organization. This position bridges executive strategy, revenue operations, and execution. As a strategic advisor to the Chief Revenue Officer and executive leadership, responsibilities include strategic planning, territory design, quota setting, compensation frameworks, process optimization, and governance. Collaboration with Sales, Marketing, Finance, and Product leaders is essential to create data-driven strategies, improve sales performance, and equip the sales team to achieve revenue goals. This role is critical for aligning sales operations with organizational objectives. About the Team The Sales Strategy & Planning team establishes the framework for the sales organization's operations, planning, and success metrics. Collaboration spans Sales, Marketing, Finance, Product, and Operations to develop territories, quotas, coverage models, and performance systems informed by data and business insights. This ensures sales teams remain focused, supported, and aligned for success, enabling the company to grow effectively while navigating evolving markets and opportunities. What we're looking for + Demonstrate expertise leading sales strategy, sales/revenue operations, business operations, or consulting work within a B2B or SaaS environment. + Demonstrate extensive knowledge in sales planning and performance oversight, covering forecasting, analytics, compensation structures, territory organization, and market-entry strategies. + Demonstrate ability to connect operational execution to broader business strategy, clearly articulating the "why" behind decisions and trade-offs. + Demonstrate expertise in collaborating with senior leaders and influencing diverse teams using analytical insights and well-organized proposals. + Demonstrate extensive analytical, financial modeling, communication, and problem-solving skills, with experience using CRM and analytics tools to inform decisions. + Demonstrate expertise in building, leading, and developing teams within strategy, planning, analytics, or operations functions to achieve high performance. + Demonstrate experience building, leading, and developing high-performing teams across strategy, planning, analytics, or operations functions. + Support the scaling of a sales team during periods of rapid expansion or substantial organizational change. + Possess expertise in using planning or analytics tools like Salesforce, Tableau, or Anaplan alongside foundational CRM and reporting capabilities. Salary Range or On Target Earnings: Minimum: $184,300.00 Maximum: $403,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/22/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Partner Automation at Zoom is a critical function within the Channel Center of Excellence. This role is focused on driving operational excellence and scalable automation across our global partner ecosystem. This position supports the channel organization by designing and optimizing automated workflows, systems and integrations that improve efficiency, data accuracy and partner experience. You'll help turn "there has to be a better way" moments into elegant, automated solutions by collaborating with regional and global partners across the business. From simplifying complex workflows to powering our go-to-market strategy across diverse markets, you'll have a real hand in shaping how we scale partner operations. If you enjoy solving puzzles, building things that last, and working with curious, forward-thinking teams, you'll feel right at home. Key Responsibilities: + Design, implement and maintain automation solutions that support partner onboarding, lifecycle management, incentives and reporting + Act as a thought partner to partner programs, partner operations and sales leadership on automation strategy and system design to create scale and efficiency + Translate business requirements into technical solutions and automation workflows + Translate complex technical concepts into clear, actionable guidance for non-technical stakeholders + Own and improve partner-related systems, integrations and data quality + Continually optimize workflows based on performance data, partner feedback and evolving business needs + Build documentation, playbooks, and enablement materials to support adoption and self-service + Lead automation projects from discovery through launch, including testing, rollout and change management + Contribute to scaling standards and frameworks as the partner ecosystem grows Requirements: + The ideal candidate has a strong track record of tackling complex problems, applying best practices, and continually improving processes with a passion for operational excellence. + Bachelor's degree in information technology or a relevant field + 6+ years of experience in automation, systems, operations or a related role + Proven expertise in CPQ systems + Proven expertise designing and managing automation using tools such as CRM platforms, workflow engines, APIs or low/no-code automation tools + Ability to think strategically while also diving into technical details + Strong project management skills; able to independently scope, prioritize and execute high-impact initiatives. + A collaborative, curious mindset with a passion for building scalable solutions + Experience analyzing processes and data to drive operational improvements + Strong communication skills and comfort working across cross-functional stakeholders + Prior experience in a high-growth or global organization supporting channel programs Salary Range or On Target Earnings: Minimum: $97,600.00 Maximum: $225,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/29/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Founded in 2015, Phil is a San Francisco-based, Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. Phil's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview Phil is seeking a talented and experienced Pharmacy Warehouse Technician to help support the closed door prescription drug wholesale operation at our Columbus, OH warehouse location. This role will focus on managing day to day inventory tasks, packing sales orders quickly, accurately and with efficiency while also ensuring we meet regulatory compliance at a state and Federal level. This is an exciting role that offers the opportunity to make a significant impact on the success of Phil and our Patients. Location Requirements: This position is ONSITE at our Columbus, OH location. Working hours: 8:30AM-5PM M-F 40hrs a week with no overtime Responsibilities: Managing day to day inventory tasks Ordering and receiving drugs from manufacturers Maintaining adequate stock levels for drugs packaging, and office supplies Ensuring proper temperature and humidity controls for drug storage Processing purchase orders, invoices, and credits to and from vendors Packing sales orders quickly and efficiently with accuracy in mind Completing all tasks with consideration for regulatory compliance at the state and federal level Building strong relationships using spoken and written communication with vendors, customers, couriers and colleagues Assisting with partner orders Assisting our California teams remotely with orders, invoices, credits, etc. Qualifications: Able to adapt to mid-level software programs General pharmacy knowledge is a plus but not required Prior MS Office, Google Suite knowledge a huge plus Strong communication skills, both oral and written Can repeatedly lift up to 50 lbs throughout the day with little to no assistance Able to work in a fast paced environment Detail oriented, accuracy driven Able to work independently Ohio Pharmacy Technician License ( Preferred but not required) PTCB License ( Preferred but not required) Benefits Ground floor opportunity with one of the fastest-growing startups in health-tech Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision). 401(k) contribution opportunity. Phil Inc. is an equal-opportunity employer.

What you can expect We are looking for a Senior Product Manager, Conversational AI Evaluation, Metrics & Quality to lead the strategy, roadmap, and execution for optimizing Zoom Virtual Agent performance.This cross-functional role partners with Product, Data Science, Engineering, and Conversational Design to translate data into features that elevate contact center quality and customer experience. About the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI solutions that resolve customer issues quickly and efficiently. Play a critical role in developing metrics, intelligence, and evaluation systems that drive continuous improvement using advanced LLMs and data science. Responsibilities + Defining and delivering the complete analytics experience for zoom virtual agent which includes core operational metrics , end-end journey analytics and AI driven metrics. + Leading the development of a conversational AI evaluation engine to programmatically assess quality, accuracy, tone, and overall effectiveness of Virtual Agent interactions at scale. + Partnering with engineering and AI/ML teams to define schema for engagement analytics, APIs and AI-generated metadata. + Analyzing large-scale agent performance data, conversational logs, and customer feedback to identify high-impact product improvements in close collaboration with engineering and AI/ML teams. + Defining a 12-18 month roadmap for data infrastructure, reporting, analytics, and evaluation systems enabling teams and customers to optimize Virtual Agent deployments. + Partnering with Product Marketing, Sales, and Customer Success to communicate the value and ROI of performance reporting and optimization capabilities to contact center customers. + Persisting benchmark Virtual Agent performance against industry standards and competitors using data and LLM-based evaluations to identify feature gaps and growth opportunities. What we're looking for + Have B.S. or M.S. in Computer Science, Engineering, Statistics, or a related technical field. + Have 5+ years of Product Management experience, with at least 3 years focused on data, analytics, machine learning, or intelligence platforms. + Possess proven experience working on conversational AI products, Virtual Agents, chatbots, or other enterprise contact center technologies. + Hold deep familiarity with core contact center metrics (e.g., AHT, FCR, CSAT, Containment, Deflection). + Have solid understanding of statistical analysis, data visualization, and the ability to define metrics that meaningfully drive product decisions. + Be a solid technical acumen, capable of articulating requirements for data pipelines, reporting APIs, and machine learning/LLM models. Salary Range or On Target Earnings: Minimum: $146 700,00 Maximum: $339 300,00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/19/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

What you can expect The Head of North America Field Operations Manager will serve as an integrated operations partner to regional sales leadership, influencing Geo Revenue planning and execution strategies. Translate data, market insights, and collaborative input into actionable priorities and efficient processes. Enhance sales productivity, optimize revenue results, and guide teams toward focusing on key objectives. About the Team The Geo Revenue Operations team collaborates with regional sales leaders to implement strategies across territories, quotas, pipelines, and forecasting. This is achieved by integrating market insights, analytics, and systems knowledge while fostering collaboration among sales, finance, enablement, systems, and data teams. The team's efforts ensure streamlined operations, maximize selling time, and establish consistency at scale. These practices ultimately drive success for customers and teams across all regions served. What we're looking for + Possess over ten years of experience supporting sales, market entry, or revenue teams in strategy, operations, or business functions with global or regional sales exposure. + Show expertise in working with senior leadership and sales teams to transform strategy into priorities, actionable plans, and measurable outcomes through analysis and sound judgment. + Demonstrate proficiency in utilizing sales systems and analytics tools, including CRM platforms, spreadsheets, and reporting tools, to enhance processes, reporting, and operational efficiency effectively. + Possess certifications in Global Strategy, Business Analytics, or Sales Operations from recognized institutions to enhance expertise and professional qualifications. + Hold advanced education in a relevant field or equivalent qualifications. + Hold qualifications or educational background in Business, Economics, Communications, or a similar area of study. Salary Range or On Target Earnings: Minimum: $126,500.00 Maximum: $276,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/21/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

The Realtime DevOps team runs Zoom's core meeting backend - multimedia routing, cloud recording, andstreaming. We're looking for a hands-on DevOps Manager with strong colocation operations experience tolead teams in the US and India. You should understand large-scale, latency-sensitive real-time systems in coloand cloud, and be skilled with Kubernetes or similar orchestration. You'll modernize our realtime services toimprove availability, reliability, cost efficiency, automation, and scalable delivery across our globalinfrastructure. About the Team At Zoom, we're building the next generation of Cloud and Colocation (Colo) infrastructure that powers seamless communication and collaboration for millions of users worldwide. Responsibilities + Leading and mentoring a high-performing team of DevOps engineers supporting real-time backend services. + Overseeing daily operations of Linux-based infrastructure in colocation DCs and cloud regions. + Leading initiatives to automate infrastructure workflows (provisioning, patching, scaling, and recovery). + Monitoring and optimizing resource utilization across compute, storage, and network. What we're looking for + 10+ years in DevOps, SRE, or Infrastructure Engineering roles; 3+ years in people management. + Build hands-on background in Linux systems, networking, and distributed systems. + Provide experience operating low-latency, high-throughput backend services at global scale. + Use of media or real-time communication systems (e.g., MMR, WebRTC). + Clear knowledge of TCP/IP, routing, DNS, load balancing, and packet capture tools. + Direct data center operations, including hardware provisioning and troubleshooting. Salary Range or On Target Earnings: Minimum: $146,700.00 Maximum: $339,300.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/16/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Pharmacy Technician | PHIL Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. Phil's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview PHIL is seeking a detail-oriented and reliable Pharmacy Technician based in Ohio to support our growing pharmacy operations team. This role will focus on ensuring the accurate preparation, processing, and distribution of prescription medications, as well as supporting the pharmacist in day-to-day operations. Reporting to the Pharmacy Operations Manager, you will play a critical role in maintaining compliance, ensuring quality, and helping patients get the care they need in a timely manner. This is an exciting role that offers the opportunity to make a significant impact on the success of PHIL. As the Pharmacy Technician, you will be responsible for: Accurately preparing and labeling prescriptions under the direction of a licensed pharmacist Entering prescription data and verifying patient information in pharmacy systems Managing inventory and assisting in ordering pharmaceutical supplies Communicating with patients, healthcare providers, and insurance companies as needed Ensuring compliance with state and federal regulations, including those required by the Ohio Board of Pharmacy Supporting a smooth workflow by maintaining a clean and organized work area Collaborating with cross-functional teams to resolve prescription-related issues Qualifications: High school diploma or equivalent Active Ohio Certified Pharmacy Technician license (preferred) 1-3 years of experience in a pharmacy setting, preferably retail or mail-order Proficiency in pharmacy software systems and basic computer applications Strong attention to detail and commitment to patient safety Excellent communication and customer service skills Ability to work in a fast-paced, high-volume environment Must be authorized to work in the U.S. and reside in the state of Ohio Benefits: Ground floor opportunity with one of the fastest-growing startups in health-tech Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision) 401(k) contribution opportunity PHIL Inc. is an equal-opportunity employer.