Compliance Analyst jobs at ZOOM+Care

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Remittance Tracking Operations Analyst is responsible for analyzing a queue of work related to revenue cycle success. You are responsible for the timely and accurate resolution of claims to resolve open accounts receivable (AR) and surface opportunities to improve outcomes. You will work independently but within a team structure, engage in process refinement, and identify best practices. This includes research, and resolution of claims/records through thorough research, contacting payers through established channels (portal, phone etc.) and taking appropriate actions to minimize client work and drive timely resolution of AR. This work also includes working with various stakeholders, identifying trends, data analysis and process improvement/workflow enhancements to support the creation of a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Job Responsibilities Ensure accurate entry of information into athena Net and trading partner applications Build and maintain expert subject matter knowledge of assigned processes to be a resource for clients and internal stakeholders Work with key stakeholders (internal and/or external) across geographies to perform tasks and/or claim work Remove obstacles and work independently to ensure accurate completion of assigned work within specified turnaround times and adhere to established goals Prioritize work effectively in a fast-paced environment Identify and surface workflow inconsistencies to drive better outcomes Effectively communicate opportunities for innovation and process refinement Typical Qualifications Bachelor's degree preferred or 2-4 years of professional experience Claim revenue cycle experience preferred Effective communication and business writing skills Microsoft Office Suite, basic computer skills including proficient typing and navigation Expected Compensation $31,000 - $53,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

Reliability Compliance Analyst A leading renewable energy organization is seeking a Reliability Compliance Analyst focused on Operations and Planning. The company develops, constructs, owns, and operates wind, solar, transmission, and energy storage facilities. The mission is to advance the transition to renewable energy through responsible development and operation, with a focus on trust, accountability, and transparency. The culture promotes innovative thinking, ownership, and strong follow through across a global portfolio of generation and transmission assets. Job Purpose The Reliability Compliance Analyst will support the organization's reliability compliance program and serve as an interface with regulatory authorities and regional entities including FERC, NERC, NERC Regional Entities, Canadian regulatory bodies, and ISO and RTOs. The analyst will help monitor regulatory rules, maintain systematic preventive measures, and ensure ongoing compliance with reliability requirements. This role provides technical guidance and coordination with operations, engineering, information technology, and other subject matter experts. The position supports compliance with applicable standards and requirements through research, data analysis, document management, and formal submissions. Key Accountabilities • Support compliance with applicable FERC Orders, NERC and Alberta Reliability Standards, ISO and RTO rules, and other reliability compliance requirements. • Contribute to the internal operations and planning compliance program and assist with the internal critical infrastructure protection program. • Assist with data collection, analysis, and submissions for self certifications, data requests, and audits required by NERC, AESO, IESO, and other regulatory entities. • Participate in developing, maintaining, and training on internal policies, procedures, standards, and preventive measures aligned with compliance expectations and industry best practices. • Prepare reports and presentations on compliance activities for internal teams and external stakeholders. • Provide compliance support to personnel responsible for meeting regulatory obligations. • Conduct internal audits of assets to evaluate adherence to compliance requirements. • Identify opportunities to improve compliance processes and ensure alignment with updated or new reliability standards and market rules. • Represent the company in conferences, workshops, and industry groups related to reliability compliance. • Analyze electrical system data to identify trends, interpret system events, and support continuous improvement. • Support the operations control room with training, data analysis, and tools designed to ease compliance workloads. • Assist with research and development related to products, services, and operational tools. • Perform other duties as assigned. Qualifications Education • Bachelor's degree in engineering, economics, finance, or another analytical field. Experience • Minimum 2 years of experience with NERC and FERC. • Minimum 3 years of experience in the electrical industry. Additional Requirements • Ability to pass a personnel risk assessment and seven year background check. • Valid driver's license. • Ability to obtain a passport. • Ability to travel up to 25 percent domestically and internationally. Technical Skills • Moderate to advanced understanding of electrical principles. • Strong research and writing skills, including the creation of clear and actionable procedures. • Strong analytical, quantitative, and problem solving abilities. • Consistent ability to meet deadlines. • Strong organization, attention to detail, and ability to manage multiple priorities under pressure. • Proficiency with MS Word, PowerPoint, and Excel. Experience with Adobe Acrobat Pro and MS Access is a plus. • NERC certification or prior experience in regulatory compliance is preferred. • Experience with FERC or DOE processes is a plus. • Ability to work effectively with executives and cross functional teams. • Experience with renewable generating systems is desirable. • Experience with generator owner or operator NERC standards is desirable. • Experience with resource and demand balancing or transmission operator or planner standards is desirable. Equal Opportunity Statement The organization is an equal opportunity employer and supports an inclusive workplace for all employees.

Epic Professional Billing certification required 100% remote up to $115k DOE The PB/HB Analyst is responsible to resolve technical and application issues and support ongoing workflow and optimization issues. This position oversees the design, configuration, testing and support of Epic Patient Billing. Responsibilities Design, build and test Epic Patient/Hospital Billing software, including current- and future-state workflows Troubleshoot and resolve issues, conforming to client change control and change management policies Work in a complex and quick-moving client environment, meeting all project timelines and critical path requirements. May be required to participate in 24-hour on-call rotations Participate in project planning and manage applicable responsibilities Facilitate and participate in team meetings and work groups Minimum Requirements BA with 5+ years' revenue cycle operational experience in healthcare setting 3+ years Epic HB/PB Analyst experience with current Epic certification

The Compliance and Privacy Manager oversees, in pertinent part, the following compliance risk areas: (i) general compliance and compliance program effectiveness; (ii) fraud, waste and abuse and Deficit Reduction Act of 2005 workforce member and contractor compliance; (iii) patient and employee confidentiality, organizational privacy, information governance, and data risk classification; (iv) accountable care organization compliance; (v) Medicare C & D/Medicare Advantage compliance program requirements; (vi) Federal healthcare program compliance; and (vii) other assigned risk areas identified through organizational experience, risk identification activities, or regulatory mandates. The Manager will support the Director of Corporate Compliance to ensure implementation of appropriate policies and procedures, support compliance training, conduct investigations. Perform compliance program effectiveness reviews based on the seven (7) elements of an effective compliance program as set forth in: (i) relevant U.S. Department of Health and Human Services compliance program guidance; (ii) U.S. Sentencing Commission Guidelines Manual; (iii) U.S. Department of Justice, Criminal Division, compliance program guidance; (iv) CMS Conditions of Participation; (v) Medicare Shared Savings Program Accountable Care Organization Compliance guidance and regulatory requirements; and (vi) Medicare C & D/Medicare Advantage compliance program requirements. Maintain a system of reporting and ensure the integrity of all compliance investigations, direct and coordinate internal audits, and monitor HIPAA/Patient Privacy compliance. The Manager ensures that the Compliance Program effectively promotes prevention, detection, and resolution of instances of improper conduct to ensure conformity to state or federal laws, regulatory requirements, hospital policies, patient privacy, IT Security or the standards of conduct. The Manager will be responsible for following up on reported incidents of non-compliance, conduct and or coordinate internal investigations and prepare reports on the incidents and investigation findings. The Manager will be responsible for assessing compliance of the organization's policies and assist in updating or developing new policies. The Manager will assist in evaluating areas of potential billing, Stark, Anti-kickback compliance or patient privacy risk and collaborate with other managers within the organization to work with management to implement solutions to eliminate potential risks. Manage and investigate compliance questions, complaints, and reported incidents in collaboration with management, legal and human resources, as needed. Responsible for Compliance Program data analytics to develop reports for monitoring and auditing, case management and federal reporting. Responsible for developing organizational wide compliance communication plan, communications, and training programs. Coordinate HIPAA Security compliance activities with the AH HIPAA Security Officer/Information Security Officer. Investigate HIPAA-related complaints and draft corresponding reports. Draft responses to HIPAA-related regulatory inquiries. Review business associate agreements, data use agreements, and limited data set agreements and ensure said agreements are acceptable as to compliance form and meet standard form internal requirements. Conduct risk assessments and audits pertaining to assigned compliance risk areas. Conduct compliance and privacy training and education. Prepare PowerPoints and present educational or compliance-related topics to AH constituents. Draft compliance and HIPAA-related policies and procedures, as well as policies and procedures related to other assigned risk areas. Assist in conflict-of-interest reviews, evaluations, and determinations. Assist in conflict-of-interest endorsement requests reviews. Qualifications: • Education: A Juris Doctor degree from an ABA accredited law school and admission to the bar to practice law in one of the 50 States (or Washington, D.C.) of the U.S. is required. The holding of a Master's Degree in public health, healthcare, accounting, allied health, clinical-related studies, compliance, audit, computer science, finance, education, law, privacy, information security, information governance, or another field related to the responsibilities of the position at hand, is a plus. • Certifications: Candidates who hold the “CCEP” or “CHC” designation from the Compliance Certification Board are strongly preferred. Any successful candidate who does not hold the “CHC” designation at the time of appointment will be required to obtain the same within 12 months of appointment. A successful candidate must obtain either the “CISA”, “CRISC”, or “AAIA” designation from ISACA within eighteen (18) months of employment. Experience: • Five years minimum of health care compliance experience, health care administration, legal, fraud, waste, and abuse; internal audit, organizational compliance, regulatory affairs or a filed related to the responsibilities of the position at hand, is preferred. • Experience in conducting compliance investigations, legal internal investigations, or similar investigations is required; • Managerial experience in a healthcare organization or related setting is preferred. Technical: • Proficiency in Microsoft Word, Excel, PowerPoint. Other Required Skills • Demonstrated current knowledge of business ethics, legal and compliance risks. • Advanced and highly developed communication and influencing skills. • Excellent writing skills. #LI-AW1 About Us At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: 100 Best Companies to Work For and FORTUNE magazine for 15 years Best Places to Work in Healthcare - Modern Healthcare 150 Top Places to work in Healthcare - Becker's Healthcare 100 Accountable Care Organizations to Know - Becker's Hospital Review Best Employers for Workers over 50 - AARP Gold-Level "Well Workplace": Wellness Council of America (WELCOA) One of the 100 Best Workplaces for “Millennials” Great Place to Work and FORTUNE magazine One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine Official Health Care Partner of the New York Jets NJ Sustainable Business Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) Life & AD&D Insurance. Short-Term and Long-Term Disability (with options to supplement) 403(b) Retirement Plan: Employer match, additional non-elective contribution PTO & Paid Sick Leave Tuition Assistance, Advancement & Academic Advising Parental, Adoption, Surrogacy Leave Backup and On-Site Childcare Well-Being Rewards Employee Assistance Program (EAP) Fertility Benefits, Healthy Pregnancy Program Flexible Spending & Commuter Accounts Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status. Job Identification22703 Job CategoryLegal/Comp/RiskMgmt/GovAffairs Posting Date10/01/2025, 06:44 AM Job ScheduleFull-Time Locations 475 South Street, Morristown, NJ, 07960, US Minimum Salary (Hourly Rate)58.560000 Maximum Salary (Hourly Rate)103.060000 Assignment CategoryFull-time Hours per Week37.5 Primary ShiftDay Work Schedule8 am - 4 pm Days and ShiftsM-F 8am to 4pm Department101000086001 - Legal Internal Audit - Corporate Compliance DivisionCorporate SpecialtyOther Service LineOther RegionCorporate Salary Admin PlanPRO Overtime StatusExempt

JOB SUMMARY: Support the Compliance Department for Imperial Health Plan of California, Inc. / Imperial Health Holdings Medical Group. May support the NCQA Accreditation Program and oversight processes, CMS compliance, medicare part D& C audits and accreditation best practices and ongoing training activities. ESSENTIAL JOB FUNCTIONS: Serve as the UM Compliance Specialist with Delegated Health Plan contacts for reporting deliverables. Track due dates and deliverables. Assist UM Lead Compliance Specialist with development of policies and procedures, program plans, and work plans for IHP/IHHMG. Assist in the organization of internal and external audits, compile requested documents for UM IHP/IHHMG regulatory audits, manage audit repositories and maintain master audit dashboard. Track due dates and deliverables. Schedule meetings for UM projects and/or regulatory audits. Assist in developing presentations/reports for UM. Acts as a resource to staff, providers and/or members for UM program information. Adheres to payroll policies and properly uses a timekeeping system with minimal manual changes. Maintains regular and consistent attendance. Adheres to Compliance Plan and HIPAA regulations. Other duties as assigned to support regulatory compliance. MARGINAL JOB FUNCTIONS: Takes on special projects as needed and requested. Performs other duties as assigned. BEHAVIORAL EXPECTATIONS: Continuous Learning: Attends staff meetings as required. Attends appropriate training, seminars and workshops as required. Customer Focus: Maintains client/customer confidentiality and privacy in accordance with HIPPA regulations and IMAS's Standards of Conduct. Fosters appropriate communication and relations with Supervisor, co-workers, and other staff. Quality/Process Improvement/Safety Reports issues of security, health and/or safety to appropriate supervisor as soon as practicable. Supports and demonstrates safety throughout all duties performed. Follows established policies and procedures and understands and complies with all regulators standards set forth by governing entities. POSITION REQUIREMENTS: Regulatory compliance CMS NCQA Claims EDUCATION/EXPERIENCE: High school graduate or equivalent. Bachelor's Degree or equivalent combination of education and technical experience can substitute in lieu of degree.

Epic Patient Access Analyst will be responsible for building and testing implementations, and optimization of the module. He/she must be a subject matter expert in the following Epic Patient Access core modules: Cadence, Grand Central and Prelude. Job Responsibilities: Provides application, workflow build and process expertise through knowledge sharing, guidance and training. Provides support, analysis, configuration, development, testing and implementation services for multiple applications with users, technologies and complexities. Identify system optimization and enhancement opportunities and collaborate with users, vendors and other IT analysts in order to design and implement effective solutions Performs work that is complex and cross functional in nature. Analyzes, develops, tests and implements solutions while adhering to change control and testing methodologies and all other related documentation standards. Communicate with stakeholders from requirements to implementation. Resolve application issues and escalate complex ones as needed. Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Required Education: BS Degree Experience: Requires at least 1+ years of related experience: EPIC Cadence, Grand Central and/or Prelude proficiency/certification required Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K - $120K

Responsibilities Serve as an active member of the Beaker clinical application team, dedicated to the full implementation roll-out, transitioning from Soft Lab (SCC) to Epic Beaker. Play a crucial role in the implementation, optimization, and support of the Epic Beaker laboratory information system (LIS). Responsible for ensuring the smooth functioning of the Beaker system by working closely with laboratory staff, IT teams, and other stakeholders. Follow departmental standards for software configuration control, quality assurance, and version releases. Test and maintain application/integrated test scripts, while having the ability to communicate new releases of features/functionality, and any application changes/revisions to operational leadership. Work with instructional designers to develop and maintain application specific training curriculum and materials. Well versed in process improvement, demand management, and project management methodologies. Participate in the on-call responsibilities in support of a 24hr/7 days- production system environment, while acting as the primary support contact for the applications end-users. Plan and coordinate downtime, change management, maintenance, and upgrades. Qualifications and Skills Healthcare knowledge/experience with exposure to laboratory workflows. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to effectively interact with end-users and technical teams. Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Ability to manage multiple priorities and work independently in a fast-paced environment. MS Office experience required. Requirements Bachelor's degree in healthcare administration, information systems, or a related field. Strong knowledge and experience with Epic Beaker (Beaker Anatomic Pathology, Beaker Clinical Pathology), with certification/accreditation/proficiency. Demonstrate basic knowledge of Epic application and third-party solutions, while understanding laboratory workflows, terminology, and best practices. Blood Bank/Pathology/Microbiology clinical knowledge and expertise preferred. HL7 and data networking experience preferred.

This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor's degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: Ambulatory proficiency/certification required MyChart experience a + Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience • Positive attitude, detail oriented, self-motivated, critical thinker • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base • Basic presentation skills • Ability to interact and develop relationships with intra-departmental teams • Effectively communicate in both oral and written form to a widely diverse audience • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight • Excellent customer service skills • Ability to multi-task effectively in a rapidly changing environment

(Hybrid with 2 remote days after 90 days from hire date) JOB SUMMARY: The candidate will hold a dual role within Medisys. They will equally split their support/build assignments between the Willow application, and another EPIC application (preferably ASAP or EpicCare Ambulatory). The candidate will be responsible for the maintenance and support of both applications to ensure compliance with Medisys guiding principles. Should have EPIC experience within two different EPIC Build applications (Workflows, Integration/Interfacing), Testing, & Implementation. Proactively engages present and future stakeholders in design, priority setting, implementation, and support and maintenance activities. Works in collaboration with teams, individuals and peers with positive attitude of accomplishment. Must be able to ensure that issues are identified, tracked, reported on, resolved and/or escalated in a timely manner. JOB REQUIREMENTS: Must have at least 3 years of Analyst Experience with Epic. Analyst needs to be proficient at self-learning. Outstanding communication, collaboration and facilitation skills are required. Willow Inpatient Certification including current NVTs for 2020. Epic ASAP or Ambulatory Proficiency/Certification (or another EPIC application Proficiency/Certification) Knowledge of Willow medication charge build experience highly desired. Pharmacy experience desired. Reporting build highly desired. Testing experience desired. Clinical background & experience a Plus. Decision Support Experience a Plus. Integration/Data Mapping Experience a Plus. Education: Bachelor's Degree and in depth knowledge of clinical theory and practice.

Epic Beacon Analyst (Proficient or Certified) Required: Proficient or Certified in Epic Beacon application. At least one year experience with build and/or maintenance of the Beacon module. Strong communication skills, written and verbal. Highly organized, able to multitask as well as maintain focus on individual tasks. Track and document build, risks, and issues accurately in our project management software. Self-starter with ability to maintain schedule, meet deadlines, and monitor one's own work product. Work You'll Do: Implementation roll-out of Epic Beacon system with continued support post implementation. Lead and coordinate clinical process redesign. Collaboratively work with users to assess needs, monitor data, implement system updates, and analyze systems for performance issues. Apply technical expertise to system build to identify, troubleshoot, and resolve problems. Work closely with project/operational leadership to accurately scope out build requests and provide streamlined solutions based on current system set-up. Lead meetings regarding project status and on-going work production coordination. Act as expert technical resource to development staff in all phases of the development and implementation process. Other duties as assigned.

This position is a full-time/salaried-hybrid schedule opportunity based in Hicksville, Long Island. The EPIC System Clindoc Lead System Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Collaborates with other disciplines to develop, build, integrate, implement and maintain all Epic Care Clinical applications. Coordinates with SME's and participate in core group meetings. Coordinates and is responsible to assist in the training of related staff in Epic Care Clinical applications for the Medisys Network. Compiles analytical reports for Jamaica, Flushing hospitals. Configures and creates new records. Responsible for Change Control and Security Change Control. Investigates and troubleshoots issues reported by users. Assists MediSys users with issues regarding workbench reports. Provides tip sheets and guidance for Epic Support Desk and training. Review Nova notes, build, test and validate new upgrades and enhancements. Responsible for unit testing and integrated testing for upgrades. Works with Epic TS to resolve application issues. Education: Bachelor's degree preferred, or equivalent experience. Experience: Requires at least 1+ years of related experience: EPIC Clindoc proficiency/certification required Clinical lab experience and/or knowledge of EPIC build preferred Knowledge and Skills: Possess clinical application knowledge and experience Positive attitude, detail oriented, self-motivated, critical thinker Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base Basic presentation skills Ability to interact and develop relationships with intra-departmental teams Effectively communicate in both oral and written form to a widely diverse audience Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight Excellent customer service skills Ability to multi-task effectively in a rapidly changing environment

Performs the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization's clinical software and the medical data gathered by that software. Responsible for coordinating the creation of continuous value in the application of clinical software and data to clinical practice, in response to the needs of the organization's various practitioners and caregivers, as well as overall organizational goals specific to the application of clinical practice. Responsible for promoting team work with co-workers, subordinates and personnel of other departments. Responsible for solving nonroutine problems, dealing with a variety of non-routine issues and interpreting a variety of instructions furnished in written or oral form. The application support analyst will communicate effectively verbally and via written forms. Additionally, analyst will demonstrate and maintain industry specific knowledge and judgment associated with the specific area of expertise. SHIFT AND SCHEDULE Full Time: 8:00 AM - 5:00 PM; scheduled on-call (This is an on-site position) ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS General Responsibilities: Install, configure, support, and maintain software applications and tools as assigned. Cultivate and maintain excellent relationship with clinical staff and leadership in pursuit of constant improvement in the application of clinical IT assets, as defined by appropriate quality measures and objectives. Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application and clinical practice in general Develop and maintain documentation of all clinical applications as assigned, including that specific to the implementation, maintenance, end-user training, departmental workflows, quality measures, and other associated performance indicators associated with the successful use of the clinical tool or software package. Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity. Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards. Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality. Research and recommend new technologies to facilitate the performance of the hospital's business objectives. Ensure that all software and associated workflows meet hospital and industry standards. Undertake routine preventative measures to implement, maintain, and monitor software security and performance. Provide input to projects, training or information to individuals on tasks and projects which include a software component. Analyze and resolve faults, including those of both major and minor impact to the clinical application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures. Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects. Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies. Daily Operations: Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy. Perform maintenance activities in pursuit of all general responsibilities specific to position. Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities. Participate in projects at a level in accordance with respective job responsibilities. Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions. Coordinate productively with other hospital employees, including those within and outside the HIS department. Provide routine updates on ongoing tasks and projects to stakeholders, in accordance with HIS policies and procedures. Identify, research, and work to implement on areas of improvement within the assigned areas of expertise. Provide excellent customer service to all stakeholders who rely on service from the HIS department. Maintain excellent industry knowledge respective to the area of expertise EDUCATION AND EXPERIENCE Bachelor's degree in a relevant field (Computer Science, Life Science, Business or Informatics) required; will consider analyst and/or healthcare experience in lieu of degree. Registered Nurse with current Texas license preferred. Healthcare Informatics experience or equivalent clinical knowledge and\or licensure may be considered. 1-4 years of experience as a clinical informatics analyst required; consideration given for industry specific training. Preferred 4-10 yrs as a Clinical Informatics Analyst. Demonstrated skillset in Cerner Millennium, Nursing and Physician Documentation systems, Pharmacy and Medication Administration system. Demonstrated customer-service and communication skills required PHYSICAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to: Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.

About the Company Evergreen, founded in 2017, is committed to building authentic partnerships with clients and consultants. Evergreen offers industry-leading consulting services to health systems across the country including software implementations, optimization and support, talent management, leadership and advisory, project management, and integration. Evergreen strives to be a trusted partner to healthcare's most talented professionals. Our Mission: “Creating Authentic Partnerships that Improve Healthcare.” We hope that those we serve not just read our mission but have the opportunity to truly experience it. We acknowledge that cultivating authentic partnerships requires a dedication to get to know our partners. We know that being trustworthy, transparent, accountable, and responsive are meaningful ways to show how much we care and are invested in that relationship. About the Role Seeking certified Beaker analysts with 5+ years of Epic build experience. Implementation experience preferred. Beaker optimization and maintenance and support experience required. Certified Beaker analysts will support our clients with Beaker implementation and optimization efforts. These are contract opportunities. Some contracts require on-site travel to the client site. Responsibilities Beaker Implementation experience preferred. Beaker Optimization experience required. Qualifications Epic Beaker certification required - AP and/or CP Required Skills 5+ years of Epic build experience. Certified Epic Beaker analysts. Support clients with a wide range of Beaker needs, including new implementations, optimization initiatives, workflow enhancements, and ongoing maintenance. Troubleshoot and resolve Beaker-related issues to ensure smooth laboratory operations and positive end-user experiences. Provide build documentation, testing support, and knowledge transfer as needed throughout the project lifecycle. Preferred Skills Net New Epic Implementation experience Community Connect and/or Merger and Acquisition experience CP and AP Certifications Pay range and compensation package W2 hourly pay model Hourly rates ranging from $75-$95 depending on experience and client W2 hourly employees are eligible for benefits including Medical, Dental, Professional Development Fund and more Equal Opportunity Statement Commitment to Diversity, Equity, Inclusion, + Belonging Evergreen is an equal opportunity employer (EOE) committed to the full inclusion of all qualified individuals. We know our differences enrich our community and our work, and we recruit, develop, and retain talented people from a diverse candidate pool. We are proud supporters of a radically candid culture that values each person's complex identity and unique contributions to Evergreen. We base all employment decisions, including the decision to hire, promote, discipline, or discharge, on merit, performance, and business needs, and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, age, marital status, mental or physical disability, or other characteristics protected by local, state, or federal law. If you are a qualified person with a disability(s) who needs reasonable accommodation to apply or interview for this position, please contact careers@evergreen.partners.

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

:The Precertification Specialist obtains authorizations from Insurance companies for scheduled tests/procedures providing necessary medical information for authorizations. Interprets patient medical records and reviews cases with the insurance nurse reviewer. Accurately enters information into multiple computer programs and insurance websites. Education: Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Required: High School Diploma or Equivalent Preferred: Medical Assistant Degree Experience: Required: 1 Year VA/TriWest Related Experience Preferred: 6 months experience with medical terminology Skills: Strong analytical/problem solving skills. Ability to communicate effectively with different levels of management, nursing, physicians, and insurance nurse reviewers. Excellent time management, Communication skills, organization, prioritizing, decision-making, and planning skills. Flexibility and ability to work in a multi-tasking environment. xevrcyc Ability to understand and interpret insurance benefits Ability to understand multiple computer programs and multiple insurance websites. Licensure/Certification/Registration: N/A

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Type: Full Time

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Type: Full Time